There is no such collective bargaining system is McDonalds because McDonalds dont have a predefined labor or crew unions.

McDonalds culture supports anti-union concept. When a crew member or any lower levelemployee joins the McDonalds he/she have no basic knowledge of Unions, but after working for a period of time, when they get familiar with the culture of McDonalds they become more firm at anti-union concept. Theformer CEO and Chairman of McDonalds Peter Ritchie says Unions stifleCreativity ; there is no place for unions at McDonalds ; I have spent my entire life

opposing unions; I have had some horrible and stressful fights with union leaders,

its often very difficult keeping them out McDonalds has a well systematic pay rates, benefits and employee needs program so when a new employeecomes to join McDonalds they define every single policy, values, culture and employee benefits or compensation programs. So he employee working in McDonalds is well-aware of their procedure of employeerelations. More precisely, when McDonalds hire an employee they makeevery thing clear and if the employee agrees to work in such environment than they allow him to work. PAY- RELATED BARAGAINING IN MCDONALDS Unions play an important role in pay-related issues. Most of the time employees are not satisfied with their pays. So they create problems, although many different agreements are signed between employees andmanagement. But as in McDonalds there are no such unions so the

problem related to pay to employees would be that if a crew member do wage bargaining with employer individually In McDonalds most of theemployees dont favor for this method because they typically believe thatsuch strategies would be: Bad for morale

Difficult to administer

More time consuming

Encourage discrimination or favoritism Although on other hand some employees believe that it should be done on the basis of: On-the-job performance or workplace effort. Like if an employee performs well his/her pay should be increased through individual bargaining, that theemployee himself should demand for more pay.But the management or managers of McDonalds believe that pay is not a subject on which employees negotiateindividually, because according to them they have no discretion to enter into such arrangements that involvealtering individual crew or small group wages on the grounds of performance. In McDonalds when employee isrecruited they specially discuss the terms and conditions about the pays and negotiation issues on pays. MCDONALDS EMPLOYEE RELATIONS McDonalds has a comprehensible strategy of occupational health, safety and security of employees. HEALTH SAFETY IN MCDONALDS

McDonalds has a safe environment regarding to health, there are no such serious health safety threats inMcDonalds but they have developed a systematic health and safety program for those employees specially whowork in production lobby.Such factors could be a health and safety problem for McDonalds employees: High temperature Hygiene Smoking Infectious diseaseMCDONALDS HEALTH SAFETY SYSTEM McDonalds keeping in view the above factors take the following steps ahead to prevent their employees fromany health hazard: VENTILATION SYSTEM : Proper ventilation systems such as exhausts are placed so that the hightemperatures dont cause any health problem to employees who work in production lobby (cookingarea).I NSPECTION : For the hygiene of office and cooking place per month a inspector from food department visitsto observe the cleanliness system, this is better for employees themselves and the customers as well.

NO SMOKING RULE : In the office a smoking rule is obeyed for the health protection of employees andrestaurant environment. INFECTIOUS DISEASES : A medical check up of employees is conducted to know that any employeedoesnt have any viral disease and if any employee becomes serious ill he/she is granted a leave so that no other employee could suffer from same problem.When employees are hired in theitraining session they are informedwith a complete description and safety measures related to their health. SAFETY AND SECURITY IN MCDONALDS For safety and security of employees two areas are considered such as, Inner area of the office and outsidethreats.Inside office means that the safety and security of office, like M cDonalds has a production lobby inside their restaurant where they cook or prepare food so the danger of Fire Explosion is always there for them and aswell like all other offices the threat of Electric Short-Circuit . Also any sortof Criminal Act from employees.Outside area signifies that if in McDonalds any one enters and makes them HOSTAGE or

Commits Bomb Blast , is a sign of big threat to their employees and restaurant as well. MCDONALDS SAFETY AND SECURITY SYSTEM McDonalds according to the above mentioned security risks use two basic facilities of security given as: Natural Security Mechanical SecurityNATURAL SECURITY : Natural security means securing your office architectural area. McDonalds has Security Guards and Check Postin parking lot. SECURITY GUARDS: They have security guards in their Parking Area and at the Entrance Door as well. CHECK POST :Also a check post is placed at the Entrance of parking lot. MECHANICAL SECURITY

In mechanical security system technological systems or machines are used to enhance the security system.McDonalds has placed a scanner at their entrance door, CCTV cameras are also fixed in and outer area of therestaurant, fire extinguishers and stabilizers for short circuit. SCANNER : Scanners are placed at Entrancedoor for every customer or person to detect any metallic thing like weapons etc.CCTV CAMERAS : CCTV cameras help McDonalds to monitor every movement of customers or any personwho is in the restaurant.FIRE EXTINGUISHERS : For the danger of fire explosion Fire Extinguishers and other Aid Equipment s are placed in the office area and production lobby of McDonalds. Fire alarms are also

placed.STABILIZERS: In the case of electric short-circuit are used to retain the voltage of electricity and any mishapdoesnt take place. CONCLUSION HR POLICIES AND PRACTICES OF MCDONLADSThe HR polices and practices involve certain core tasks to fill such as: Recruitment, Selection, Evaluation, Performance, Compensation and certain other factors. The HR department of McDonalds fulfills all therequirements of these tasks or functions in a true sense of the meaning. McDonalds strongly believes in the

well being of people and its workforce and that is one reason why it is the leader in the fast food industry and it proves that the strategies the company has chosen are right

and efficient for their business. EVALUATION OF HR POLICIES AND PRACTICES OF MCDONALDS The policies and practices of McDonalds which we discussed above in the report are according to our literatureall their strategies of HR meet up with are literature of course because during interview we asked all their HR practices according or comparing to our literature.

SUGGESTIONS After critically evaluating the HR Functions of McDonalds we recommend the following suggestionsaccording to the each section of HR: JOB ANALYSIS: For job analysis we recommend that McDonalds shouldalso include Performance Standards and Human Requirements which would help them more in making job description andspecification. JOB DESCRIPTION AND SPECIFICATION: Well their job description and specification is not clear theyhave intermingled it. In Job Description they have written about the skills required in an employee not about theduties he/she would have to perform. Similarly in Job Specification they have just written general informationnot about the skills and personality traits. PLANNING AND FORECASTING : In planning and forecasting McDonalds is using trend analysis methodfor personnel needs but according to our opinion

Computerized Forecast should be used because McDonalds isa large organization and they should estimate their need of employees through computerized system it would beeasier for them. TESTING : All over McDonalds has a good formal testing system but in our view for crew members speciallywho deal with customer care area a Communication Skill Test should be taken which includes testing of accent,language, talking way and facial expression of employees.

INTERVIEW: McDonalds should also ask Behavioral Questions from the candidates so by knowing their past experience they could judge their attitude and mental abilities more accurately.COMPENSATION & BENEFITS : For the employees at lower level like crew members, a proper Medical Check-up after every month should be provided to them and their pays should be increased comparing to theeconomic conditions of country. For higher level employees a Life-insurance policy should be made.