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Unit linked Insurance Plans And Detail analysis of different companies ULIPS Plan.
In partial fulfilment of the requirement For the award of the degree Of MBA In Finance
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March 2011 ACKNOWLEDGMENT We are very much Thankful to our Prof. Pinal shah ( Project guide) for giving opportunity and his guidance help us out through preparing this report. He has provided us a valuable suggestions and excellence guidance about this project which proved very helpful to us to utilize Theoretical knowledge in Practical knowledge. At last Iam also thankful to Prof. Poonam Arora who has help me out for implementing the Two test in these project. I am also thankful to my friends, to all known & unknown individuals who has given me their consecutive advice, educative suggestion, encouragement, co-operation & motivation to prepare these report. I am highly obliged to my friends who helped and encouraged me in my study. They have played a vital role in making this Masters degree a very enjoyable experience.
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Certified that this project report titled Unit link insurance plan and detail analysis of different companies ULIPS plan is the bonafide work of GAURANG RAVAL project work under my supervision. who carried out the
Examiners Certificate
Unit linked Insurance Plans And Detail analysis of different companies ULIPS Plan
By
GAURANG RAVAL(520927178)
Internal Examiner
External Examiner
Signature:
Signature:
ABSTRACT The project aims to make a detailed study of Unit Linked Insurance Plans (ULIPSs) in the Indian context, a comparative analysis of ULIPSs of some well known selected companies and in the process identify the strengths and weaknesses of ULIPs. a. ICICI PRUDENTIAL b. BAJAJ ALLIANZ c. BIRLA SUN LIFE INSURANCE CO. LTD
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d. LIFE INSURANCE CORPORATION OF INDIA e. HDFC STANDARD LIFE The comparative study is primarily based in terms of the various benefits offered viz. Death Benefits, Health benefits, Maturity Benefits, financial benefits & other benefits. The various parameters taken into consideration were flexibility, transparency, liquidity and the number of funds options available. The project consists of a detailed analysis of the comparison of various ULIPSs of the selected major players in the market. The results of the project have been an outcome of a detailed analysis of collected secondary data and well supported by analysis of primary data collected through a survey in the Ahmadabad city. The project required me to design a questionnaire and conduct a primary survey. The survey was mainly conducted to study the consumer perception, opinion and awareness of various insurance products. The number of respondents targeted was 133.The sample of respondents included was carefully selected targeting respondents from all age groups. Also the preferences of the respondents towards these selected insurance companies have been noted and the reasons analyzed. Finally we interpreted the results of the project by combining both the primary and the secondary data analyses then identified the areas where the company is really strong and the areas where it needs to have a second look. We have also found out the amount to which each of the selected companies was affected due to the market slow down in the last one year.
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Topic
1.2 Scope of the study 1.3 objective of the study 1.4 Introduction of insurance 1.5 Characteristics of insurance 1.6 Present scenario of insurance market 1.7 A brief history of the insurance sector 1.8 life insurance company in India
2.
Introduction of unit link insurance plan 2.1Structure of ULIPSs 2.2 Types of fund under ULIPSs 2.3 Advantages of ULIPSs 2.4 Disadvantages of ULIPSs 2.5 Factor influencing in buying ULIPSs 2.6 Customer satisfaction model for ULIPSs 2.7 How to select the right ULIPS 2.8 ULIPS and mutual fund difference?
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6.
Conclusion & Findings 6.1 conclusion 6.2 findings 6.3 Questionnaire for consumer perception in investment in ULIPS
7.
Bibliography
132-134
TABLE NO 1 2 3 4 5
TABLE CONTENT Nav analysis of Birla sun life insurance company Nav analysis of Bajaj Allianz life insurance company Nav analysis of Icici prudential life insurance company Nav analysis of HDFC standard life insurance company Nav analysis of life insurance corporation of India
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FIGURE NO 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
FIGURE CONTENT Insurance penetration in select company of Asia New business premium of life insurance Nav analysis of Birla sun life insurance company Nav analysis of Bajaj Allianz life insurance company Nav analysis of Icici prudential life insurance company Nav analysis of HDFC standard life insurance company Nav analysis of life insurance corporation of India Chart of ULIPS funds of insurance players Chart of insurance company Chart of Grievances resolved by insurance companies Chart of distribution of offices of insurance companies Chart of solvency ratio of insurance companies for 2008 Chart of insurance companies for 2009 Break-up of respondents between different age group
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CHAPTER:-1 INTRODUCTION
1 Introduction
Insurance is a Rs 450 billion industry in India. The value of the market is determined by gross premium incomes. With the de-regulation in Indian Insurance industry, the monopoly of public sector companies in life insurance and general insurance has come to an end. This has augmented the innovative practices initiated by the private players. Growth in the interactive technology such as internet has further crea
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covering sectors like medical, automobile, health and other classes falling under
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1.1 Purpose
The project is being done as a part of grand project of IBMR business school in Ahmadabad. The completion of the project is a partial fulfilment requirement for being awarded the Masters in Business Administration (MBA) degree from the university.
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Working of ULIPs To find how ULIPs plans differs from the other financial products. Whether the long term investment of the investor are beneficial through ULIPs plan. To compare the different companies ULIPs plans with each other. Find strength and weakness of ULIPs plan.
4. 5.
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1.4 INSURANCE
Insurance may be described as a social device to reduce or eliminate risk of loss to life and property. Under the plan of insurance, a large number of people associate themselves by sharing risks attached to individuals. The risks which can be insured against include fire, the perils of sea, death and accidents and burglary. Any risk contingent upon these, may be insured against at a premium commensurate with the risk involved. Thus collective bearing of risk is insurance. INSURANCE is a Co-operative device, which spreads, the loss caused by a particular risk to some person, over a number of person who are exposed to same or similar risk & who agree to 'insure' against that risk.
General Definition:In the words of D S Hansell, Insurance may be defined as a social device providing financial compensation for the effects of misfortune, the paying being made from the accumulated contributions of all participating in the scheme.
Contractual Definition:In the words of justice Tindall insurance is a contract in which a sum of money is paid to the assured as con sideration of insure incurring the risk of paying a large sum upon a given contingency.
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The insurance players are trying to balance the diverse objectives of providing enough incentives upfront to draw full time agents and at the same time ensuring that the commissions are spread over at increased rates to ensure persistency of service. With a huge population base and large untapped market, insurance industry is a big opportunity area in India for national as well as foreign investors. India is
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Total life insurance premium in India is projected to grow Rs 1,230,000 crore by 2010-11. Total non-life insurance premium is expected to increase at a CAGR of 25% for the period spanning from 2008-09 to 2010-11.
With the entry of several low-cost airlines, along with fleet expansion by existing ones and increasing corporate aircraft ownership, the Indian aviation insurance market is all set to boom in a big way in coming years. Home insurance segment is set to achieve a 100% growth as financial institutions have made home insurance obligatory for housing loan approvals.
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A booming life insurance market has propelled the Indian life insurance agents into the top 10 country list in terms of membership to the Million Dollar Round Table (MDRT) an exclusive club for the highest performing life insurance agents. (Source: http://www.marketsmonitor.com/Report/IM588_related.htm).
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Some of the important milestones in the life insurance business in India are:
1912: The Indian Life Assurance Companies Act enacted as the first statute to regulate the life insurance business. 1928: The Indian Insurance Companies Act enacted to enable the government to collect statistical information about both life and nonlife insurance businesses. 1938: Earlier legislation consolidated and amended to by the Insurance Act with the objective of protecting the interests of the insuring public. 1956: 245 Indian and foreign insurers and provident societies taken over by the central government and nationalized. LIC formed by an Act of Parliament, viz. LIC Act, 1956, with a capital contribution of Rs. 5 Crores from the Government of India. The General Insurance business in India, on the other hand, can trace its roots to the Triton Insurance Company Ltd., the first general insurance company
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Some of the important milestones in the general insurance business in India are:
1907: The Indian Mercantile Insurance Ltd. set up, the first company to transact all classes of general insurance business. 1968: The Insurance Act amended to regulate investments and set minimum solvency margins and the Tariff Advisory Committee set up. 1972: The General Insurance Business (Nationalization) Act, 1972 nationalized the general insurance business in India with effect from 1st January 1973. 107 insurers amalgamated and grouped into four companies' viz. the National Insurance Company Ltd., the New India Assurance Company Ltd., the Oriental Insurance Company Ltd. and the United India Insurance Company Ltd. GIC incorporated as a company.
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. Life Insurance Corporation of India (LIC), the state owned behemoth, remains by far the largest player in the market. Among the private sector players, ICICI Prudential Life Insurance (JV between ICICI Bank and Prudential PLC)is the largest followed by Bajaj Allianz Life Insurance Company Limited (JV between Bajaj Group and Allianz). The private companies are coming out with better products which are more beneficial to the customer. Among such products are the ULIPSs or the Unit Linked Insurance Plans which offer both life cover as well as scope for savings or investment options as the customer desires. Further, these types of plans are subject to a minimum lock-in period of three years to prevent misuse of the significant tax benefits offered to such plans under the Income Tax Act. Unlike the mutual fund product that has a very simple cost structure, ULIPSs carry a greater number of costs (administration and mortality), in addition to the others. So comparing ULIPSs with mutual funds is erroneous. (Source: http://www.scribd.com/doc/136703/IndianInsurance-Changing-Trends-and-a Fresh- Perspective) Right now there are a total twenty two life insurance companies operating in India, of which one (Life Insurance Corporation) is a Public Sector Undertaking and the remaining twenty are all private sector enterprises. (Source: www.irdaindia.org)
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Premium
6) Fund Switching charges Generally a limited number of fund switches may be allowed each year without any charge, with subsequent switches, subject to a charge. But now a days many insurers offer fund switching free of cost. 7) Service tax deduction Before allotment of the units the applicable service tax is deducted from the risk portion of the premium.
securities and other Fixed instruments Cash Funds Sometimes known as Low Money Market Funds invested in cash, bank deposits and
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income
Long term wealth creation Insurance + Investment + Investment Allow Top ups
Riders
Advantages of ULIPs
Flexibility
Transparency
Tax Benefits
Premium holiday
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2.3Advantages
1. The accretion to the fund invested can be checked on daily basis unlike the traditional policies. 2. There is lot more flexibility like partial withdrawal, switching, redirection, early withdrawal, Sum Assured reduction, top up contribution, etc. 3. Charges are transparent in nature, with the latest AML guidelines insisting on common nomenclature of charges for all insurance companies. 4. The customer can time the market by exercising switch options and make the most when markets are zooming or choose to be conservative when markets are falling. its thus win-win situation 5. He gets a life cover at a nominal cost unlike mutual funds, 6. Almost all companies provide riders like accidental death and disability/dismemberment riders, critical illness rider, hospital cash benefit rider, income loss rider, etc 7. Stages in one life like education of children, marriage, and retirement needs can be soundly planned by the help of ULIPSs. 8. Tax advantages are also offered by the ULIPSs.
2.4 Disadvantages
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A ULIPS customer is by nature risk averse. Therefore unlike other fund managers the fund manager of ULIPS has a more strict approach to fund management.
A good fund manager should have the following attributes: He must strike a good balance between risk and return. Minimise risk while assuring reasonable returns. To exploit the tax provision to the best capability.
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For the ULIPSs Threshold attributes can be: Tax benefits. Insurance + Investment.
PERFORMANCE / LINEAR SATISFIER ATTRIBUTES: Performance attributes are those for which more is generally better, and will improve customer satisfaction. Conversely, an absent or weak performance attribute reduces customer satisfaction. Performance attributes for the ULIPSs can be: Capital returns Long term wealth creation. Riders. Investment as per risk appetite of investor.
EXCITEMENT / DELIGHTER ATTRIBUTES: Excitement attributes are unspoken and unexpected by customers but can result in high levels of customer satisfaction, however their absence does not lead to dissatisfaction. Excitement attributes often satisfy latent needs real needs of which customers are currently unaware.
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(Source: MarketingTool_Kano_Generic.pdf)
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A mutual fund pools the and uses it to invest in various securities according to a preobjective.
Mutual funds are ideal investment tool for the short to medium term.
You can easily sell mutual fund units funds that have a minimum lock-in period)
Mutual fund charges include an entry load, the annual fund management charge and an exit load, if applicable.
Dual
benefit
of and the
Investment
tool
suitable for short to medium term. Easy exit possible. Tax benefit
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Source of data.
In the data collection method, we have collected both primary and secondary data to meet our objectives
Primary Data
The primary data was collected by a survey based on the questionnaire. It was formulated on the basis of information carefully gathered by me about the various mindsets of the people. This questionnaire was mainly formulated to target the common man to see his perception and awareness of various investment options available. The number of respondents targeted was around 150 and the survey was confined to Ahmadabad city.
Secondary Data
It refers to the information gathered from sources already existing, for example, company records, media website, internet etc. The purpose of secondary data collection and analysis is called desk research.
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Sampling.
The techniques used for data collection are: A. Internet surveys and B. Questionnaire method The following methodology has been followed to achieve the objectives of the project. Step: 1 Developing a right research design and timeline for the project. Step: 2 Collecting Secondary data of the insurance Industry Step: 3 Designing of the Questionnaire Step: 4 Analysis of secondary data Step: 5
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Literature review
There are many scholars who already have put their efforts and thoughts before this study, to give detail information about the Indian Insurance industry. The materials for this study were collected from various internet sites, journals, and books by various authors. Mr. Sathak Mohanty, researcher whose efforts and work on the Risk profile of the ULIPSs and insurance as an investment option cannot be ignored to get insight about the ULIPSs. As he says that Life Insurance Corporation of India (LIC) is still undisputed leader in the Insurance Industry in Indian context. It is quite true but the private players are really
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CHAPTER:-4
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4.1
INTRODUCTION
OF
BAJAJ
ALLIANZ
LIFE
INSURANCE COMPANY
BAJAJ Allianz Life Insurance Company is a joint venture between two leading conglomerates, Bajaj Auto Limited, one of largest manufactures of motorcycles and scooters in the world, and Allianz AG of Germany one of the largest insurance companies. Bajaj Allianz Life Insurance Co. Ltd. was incorporated on 12th March 2001. The company received the Insurance Regulatory and Development Authority (IRDA) certificate of Registration (R3) No 116 on 3rd August 2001 to conduct Life Insurance business in India. Bajaj Allianz Shareholder Capital Base stands at Rs. 500 crore with Bajaj Auto Limited and Allianz AG of Germany holding 74% and 26% stake respectively. It is the largest private player in the Insurance Industry in India with a market share of around 34% amongst the private companies and second to LIC. The total market share of Bajaj Allianz as of 31st March 2006 is at 12%.
During the financial year 2005-2006, Bajaj Allianz has sold over 13 lakh policies and collected about Rs. 4433 crore as premium income. Whopping growth of 216% for the FY 2005-06, Assets under management of Rs. 3324 Crore. It has paid up Rs 925 crores with IRDA as a caution deposit. Bajaj Allianz has insured lives for sum assure of over Rs 8500 crore.
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Life Insurance in its modern form came to India from England in the year 1818. Oriental Life Insurance Company started by Europeans in Calcutta was the first life insurance company on Indian Soil. All the insurance companies established during that period were brought up with the purpose of looking after the needs of European community and Indian natives were not being insured by these companies. However, later with the efforts of eminent people like Babu Muttylal Seal, the foreign life insurance companies started insuring Indian lives. But Indian lives were being treated as sub-standard lives and heavy extra premiums were being charged on them. Bombay Mutual Life Assurance Society heralded the birth of first Indian life insurance company in the year 1870, and covered Indian lives at normal rates. Starting as Indian enterprise with highly patriotic motives, insurance companies came into existence to carry the message of insurance and social security through insurance to various sectors of society. Bharat Insurance Company (1896) was also one of such companies inspired by nationalism. The Swadeshi movement of 1905-1907 gave rise to more insurance companies. The United India in Madras, National Indian and National Insurance in Calcutta and the Co-operative Assurance at Lahore were established in 1906. In 1907, Hindustan Co-operative Insurance Company took its birth in one of the rooms of the Jorasanko, house of the great
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4.4
INTRODUCTION
OF
ICICI
PRUDENTIAL
LIFE
INSURANCE COMPANY
ICICI Prudential Life Insurance Company is a joint between ICICI Bank, one of the foremost financial services companies of India and Prudential plc, one of the leading international financial services group headquartered in the United Kingdom. ICICI Prudential was amongst the first private sector life insurance companies to begin operations in December 2000 after receiving approval from Insurance Regulatory Development Authority (IRDA). ICICI Prudential Life's capital stands at Rs. 4,780 crores (as of September 30, 2010) with ICICI Bank and Prudential plc holding 74% and 26% stake respectively. For the period April 1, 2010 to September 30, 2010, the company garnered Rs 7,267 crores of total premiums and has underwritten over 10 million policies since inception. The company has a network of over 1,500 offices and over 1, 60,000 advisors, as on September 30, 2010. The company has assets held over Rs. 65,000 crores as on September 30, 2010. For the past nine years, ICICI Prudential Life has maintained a wide range of Life Insurance products that meet the needs of the Indian customer at every step in life. ICICI Prudential Life recently completed 10 years on the Indian Insurance scope on 12th December 2010. Since the liberalization of Indian Insurance sector, ICICI Prudential Life Insurance has been one of the earliest private players. Since the time, ICICI Pru Life has been the leader in terms of market share as indicated by the IRDA
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4.6 UNIT LINKED INSURANCE PLANS (ULIPSs) OF DIFFERENT COMPANIES 4.6.1 BIRLA SUN LIFE INSURANCE CO. LTD.
BIRLA SUN LIFE has different variety of schemes and a good range of ULIPSs under the flagship banner Wealth with protection. There are lot of other ULIPSs under Protection solution, Childrens Future solutions, Retirement solutions, Health & wellness solutions but as our study is only confined to study and comparative analysis of ULIPSs under wealth with protection we would just be discussing about various plans under Wealth with protection. As discussed earlier Wealth with protection plan enables investors not only to save but also to build wealth for their future financial goals. However, unlike other investment alternatives, it also enables him to achieve his financial goals even in the event of unexpected death, accidents, disablements or serious illness.
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12000 6 3
U ITG INP E IE N A RM R MINentrya e g Ma entrya e x g Ma m tu a e x a rity g Minprem ium No. of fund s R iders Minprem p y en term ium a m t
0 6 0 7 0 500 00 3 NM 3Y AR E S
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NE UNITGAIN PL W US MIN entry age Max entry age Max maturity age Min premium No. of funds Riders ADBR,WOP,
0 60 70 10000 7
PE ION GUAR E NS ANT E MIN entry age 45 Max entry age 80 Max maturity age NA Min premium 25000-PURCHASE PRICE No. of funds NM Riders NM Min premiumpayment term NM
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Comparative Analysis
UNIT GAIN PLUS GOLD 1)Max entry age in Wealth with protection is 65 years as compared to 60 . 2)Min premium amount in Wealth with Protection is Rs.10000 While in Unit gain plus it is Rs12000. CENTURY PLUS 1)Min entry age in Wealth with Protection is 30 days where as In Century Plus it is 8 years. 2)Min premium in Wealth with Protection is 10000, while in Century plus it is 25000. NEW UNIT GAIN PLUS Max entry age in this is 60 years where as in Wealth 1) with Protection is 65 years. 2) Number funds in Wealth with protection is 10 where as in
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PROFIT PLUS(RP&SP)
Min Entry age Max Entry Age Max maturity Min Premium 0years 60years 70,75years 1500RP 40000SP No. of funds 4 Riders ADBR,CIBR Min payment term 3
Fortune Plus
Min Entry age Max Entry age Max Maturity Min premium 12years 60years 65years 20000
ADBR-Accidental Death Benefit Rider, CIBR-Critical Illness Benefit Rider (Source: www.licindia.com)
Comparative Analysis
MARKET PLUS 1) Premium allocation charge in this product is 16.4%
whereas in Wealth with Protection is 15%. 2) There is no Riders in both the plans. 3) After 3 premium payment terms partial withdrawal is
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protection is 65 years. 3) Min premium to be paid in this plan is 20000 where as in Wealth with Protection is only 10000.
4.6.4 HDFC STANDARD LIFE INSURANCE COMPANY HDFC STANDARD LIFE OFEERS FOUR DIFFERENT TYPES OF ULIPSs
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ENDOWMENT PLUS
Min entry age Max entry age Max maturity age Min premium NO. of funds Riders Min premiumpayment term 18years 65years 75 12000 7 ADBR,CIBR TERM
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Comparative Analysis
ENDOWMENT PLUS II 1) Min entry age in Wealth with Protection is 30 days while is Endowment plus it is 18 years. 2) Premium allocation charge in this is 40% but in Wealth with protection is only 15%. 3) Min premium in Wealth with Protection is 10000 While in this it is 12000. ENHANCED LIFE PROTECTION II 1) Min entry age is 18years in this product while in Wealth with protection it is 30 days. 2) Min premium in Wealth with Protection is 10000 While in this it is 12000. 3) Premium allocation charge in this is 40% but
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a. LIFE TIME GOLD b. LIFE LINK SUPER c. PREMIER LIFE GOLD d. LIFE TIME PLUS e. LIFE STAGE
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f. SMART KID CHILD PLAN g. LIFE TIME SUPER PENSION h. LIFE STAGE RP PRNSION i. LIFE STAGE RP j. LIFE STAGE ASSURE k. INVEST SHEILD LIFE NEW
LIFE TIME GOLD
Min entry age 0 Max entry age 65 Max maturity age 75 Min premium 20000 No. of funds 7 Riders ADBR,CIBR,WOP Min premiumpayment term 3YEARS
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LIFE STAGE
Min entry age 0 Max entry age 65 Max maturity age 75 Min premium 15000 No. of funds 7 Riders ADBR,CIBR Min premiumpayment term LIFE BASED
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LIFE STAGE RP
Min entry age 0 Max entry age 75 Max maturity age 75 Min premium 15000 No. of funds 6 Riders ADBR,CIBR Min premiumpayment term 3
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Comparative Analysis
LIFE TIME GOLD 1) Premium allocation charges is premium based in this Product, whereas in Wealth with Protection it decreases With higher premium. 2) Min premium is 20000 whereas in Wealth with Protection it is only 10000. 3) In Wealth with Protection unlimited switching redirection and partial withdrawal allowed absolutely free of charge. LIFE LINK SUPER 1) Min premium is 20000 whereas in Wealth with Protection
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2) Allocation charge is 20% while in Wealth with Protection it is 15%. 3) Annuity is taxable whereas in Wealth with protection all returns from the funds are tax exempted.
LIFE STAGE RP PENSION Min premium payable is 15000 while in Wealth 1) with Protection it is 10000. 2) Annuity is taxable while all the returns from funds in
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1) Allocation charge is 20% while in Wealth with Protection it is 15%. 2) Min premium payable is 15000 while in Wealth with Protection it is 10000.
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UNIT LINK INSURANCE PLAN 4.7.2 BAJAJ ALLIANZ LIFE INSURANCE COMPANY.
INSURENCE PLAN: BAJAJ ALLIANZ LIFE LONG GAIN FUND OPTION: BAJAJ ALLIANZ LIFE LONG GAIN-FUND TABLE:2 NAV OF BAJAJ ALLIANZ LIFE INSURANCE COMPANY NAV MONTH-YEAR FEB-2011 JAN-2011 DEC-2010 NOV-2010 OCT-2010 NAV RS. 13.13 13.04 13.07 13.02 12.94
NAV RS.
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T O T A L U L IP FU N D S (In cro re s ) B ajaj A llianz B irla sun life H D F C std . IC IC I P ru LIC TA TA A IG S B I life
2008 10266.59 6201.08 6217.28 22912.71 67673.64 1891 5065.04 2009ULIP FundGrow th % 14065.31 37% 7841.14 26% 7184.14 16% 28613.94 25% 85971.69 27% 2419.69 28% 6444.03 27%
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Inference: The above table and chart shows the ULIPS fund growth of some of the major Life-insurer in the market in the last year i.e,. 2009. It shows that Birla sun life needs to concentrate in gaining new business more as they are in the bottom 3 rd in this chart. By doing this they will be able to gain market share and to increase that from current 8%.
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Inference: Assets Under Management is the market value of assets that an investment company manages on behalf of investors. Asset under management (AUM) are looked at as a measure of success against the competition and consists of growth/decline due to both capital appreciation/losses and new money inflow/outflow. In this regard Birla Sun life is very good and the growth percentage is better than the public company i.e. LIC. Other private players are nowhere near to the Birla sun life.
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Inference: As the grievance settlement ratio is concerned, Birla Sun Life is the best of all and this has been the one of their strength which is helping them to retain customers and also to attract new customers. This service of the Birla Sun Life making them different and better than others.
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D is t r ib u t io n o f o f f ic e s L i f e I n sMu er et r ro s U r b a n S e m i O r tbh ae Tr so t a l u n B a j a j A llia n z 6 6 164 455 479 1164 B ir la s u n life 7 3 100 396 91 660 H D F C s td . 84 114 326 85 609 IC IC I P ru 142 200 569 11912102 L IC 338 529 910 12533030 T A T A A IG 80 143 184 47 454 S B I lif e 48 116 251 74 489
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Inference: Distribution of offices shows the penetration and the reachability of the insurers and in that terms Birla Sun Lifes reachability is better than TATA AIG , SBI life and HDFC. But its far less than the other major players like LIC, ICICI and Bajaj Allianz. Clearly the stronger player in this term is LIC and the ICICI Prudential whose are the leaders in the reachability to the customers.
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Inference: From the solvency ratio it can be said that the, Birla Sun Life is good when compared to some of the other players like TATA AIG, SBI life, HDFC standard life and Bajaj Allianz in terms of solvency ratio which indicates that Birla Sun Life is doing good when it comes of absorbing the claims. But on the other hand, its solvency ratio is higher than the ICICI and LIC. So as a whole Birla sun life is financially sound than the other bigger players and it still needs to concentrate more on collecting more of premiums which will help them to lower the ratio.
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The sample included respondents from all the age groups out of which people in the age group 18-40 constituted around 70%.
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FIGURE:14 Break-up of respondents between different age group The sample of respondents was heterogeneous with people of various occupations right from government service to ones who were self employed. Out of these people who were working in private companies constituted round 65%.
Also the customers preferences for different forms of savings have been c are fully studied The main savings instruments generally preferred by customers are bank deposits, fixed deposits, investments and post office schemes. Out of these Investments has been preferred by around 43% respondents and fixed deposits by around 27%.
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When we talk about making investment decisions around 45% respondents considered their own decision and another 40% respondents considered their familys opinion before making any important investment decision
The various forms of investments generally preferred by customers have been identified as mutual funds, stocks and shares, insurance products and government bonds. Out of these around 35% preferred stocks and shares and around 20% preferred insurance products.
The main reason for people to invest in the insurance products was that they had the advantage of both life cover and tax benefits apart from other normal benefits. Talking about the frequency of investment around 45 respondents preferred investing once a year and another 25% preferred investing 2-3 times a year. It was also noticed that greater majority of respondents owned an insurance policy. Only 11% of the respondents did not own an insurance policy.
= 9.5
Step 3 Computing
2 cal
( O E)
E
Observed Value 50 34 15 9
Expected Value 30 30 30 30
( O E)
400 16 225 441
( O E)
E
Interpretation
Now according to the rule of chi-squares test calculated value of CHI,
2 cal
>
hence Ha is accepted. Therefore the conclusion is. There is no significant relation between risk and investment in ULIPs.
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FIGURE:21 Break-down of respondents who own insurance policies in various life insurance companies
Around 63% respondents felt that there was an amount of moderate to high risk involved with ULIPSs. Around 63% of the respondents owned an insurance policy in LIC which clearly shows that LIC still continues to be the market leader in as it has been since the last 50 years or so in spite of the presence various powerful private players which are still finding hard to capture a major market share. Around 13%b respondents chose ICICI Prudential. Following is the rating (from 1-5, 1-bad, 5-best) given by respondents to the five selected life insurance companies .Here we can clearly see that LIC has the best rating. The reasons given by the respondents were that LIC was a public sector company which is well established and has got loads of experience.
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FIGURE:23 Break-down of respondents with different perceptions about the term WELTHSURNCE
We also have found out the age played an important role in deciding the investing patterns of the respondents .It was found out that people who were generally in between 18-30 had a higher tendency to invest quite frequently in a year. The following table and the figure below show us the results.
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Threats: It is still difficult task to win the confidence of the public towards private companies. The company is facing major threat from LIC which is an only government company. Plans for all income groups are not there which can create adverse effect later on the market share of the company.
5.3 POSITIONING
A product or organization has many associations which combine to form a total impression. The positioning decision often means selecting those associations which are to be built upon and emphasized and those associations which are to be removed or de-emphasized.
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Positioning by Attribute: Probably the most frequently used positioning strategy is associating a product with an attribute, a product feature, or customer benefit. E.g. Volkswagen has used a value for the money association. Volvo has stressed durability, showing commercials of crash tests and citing statistics on the long average life of their cars.
2.
Positioning by Price/Quality: The price/quality dimension is so useful and pervasive that it is appropriate to consider it separately. In many product categories, some brands offer more in terms of service, features, or performance and a higher price serves to signal this higher quality to the customer.
3.
Positioning with Respect to use or Application: Another positioning strategy is associating the product with use or application. The telephone company more recently has associated long distance calling with communicating with loved ones in their reach out and touch someone campaign. Often positioning-by-use strategy represents a second or third position designed to expand the market.
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Positioning by the Product User: Another positioning approach is associating a product with a user or a class of users. Thus, many cosmetic companies have used a model or personality to position their product.
5.
Positioning with Respect to a Product Class: Some critical positioning decisions involve product-class associations. For example, Maxim freeze-dried coffee needed to position itself with respect to regular and instant coffee.
6.
Positioning with Respect to a competitor: In most positioning strategies, an explicit or implicit frame of reference is the competition. There are two reasons for making the reference competitor(s) the dominant aspect of the positioning strategy. First, a well established competitors image can be exploited to help communicate another image referenced to it. Second, sometimes its not important how good customers think you are: it is just important that they believe you are better a given competitor.
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6.1 CONCLUSION The Company should constantly come out with innovative products as the competition is very tough with around 22 companies fighting hard for the market share. Some new innovative ideas have been suggested below: An insurance plan for the unborn babies. The premium payment term could be for 6 months and it could start once the foetus is 3 months old inside the mothers womb. There could be various benefits under this plan for the customers like in case of a premature or a complicated birth the company would bear the expenses till the baby is healthy again through the insurance policy. Also there could be death benefits in case of the death of the baby inside the womb or at the time of delivery. This plan could really be successful as in India there are lot of premature child deaths and if the company comes out with a plan like this very tactfully with some implied conditions it would be the first Indian company to offer insurance to unborn babies.
An insurance plan for mentally retarded and physically handicapped people. This might be hard to digest but if at all plans like these are
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The company could also come out with a plan for both the husband and
wife where automatically the wife gets insured along with her husband when her husband purchases the policy. This could also be the other way round. This could be called the combo family plan. In simple words it means buy one policy and get another free. No other company has done something like this till now.
The company should come out with some really outstanding and out of the world advertisements like the ones Vodafone has released recently which people find it hard to forget soon.
The Company should start promoting by emphasizing on its recent achievement of 100% claim settlement. This will surely help them to attract new customers and improve their market position.
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6.2 FINDINGS
There is a great future of the life insurance sector in India as 80% of the Indian population is still without life cover and people are just now coming in response to the awareness campaigns being carried out by almost all the insurance companies. We have found out that age plays a major role in deciding the investment patterns of people as generally the younger class of people tend to take more risk and invest in various instruments more frequently in a year( 2.10 times a year) when compared with the older class of people(1.46 times a year). Life insurance Corporation (LIC) of India is the company to be least affected during this market slowdown as NAV of its equity growth funds came down just by 23% during this major recession.
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Life Insurance Corporation (LIC) of India is still the undisputed market leader as 63% of the respondents surveyed owned a policy in it and it has also got a tremendous rating of 4.2 out of 5 in the survey conducted.
From the comparison of ULIPs plan and other financial product I came to know what are the basic difference and their working.
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Yes
No
............................................................................................................................ .............
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MF
Insurance (ULIPS)
Bank savings
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a. b. c. d. e.
Under 2 yrs 2-5 yrs 6-10 yrs 11-15 yrs Over 15 yrs
7. What factors would you consider most important before choosing an investment?
a. b. c. d.
How quickly i will be able to increase my wealth. The opportunity for steady growth. The amount of monthly income the investment will generate. The safety of my investment principal.
ULIPS
MF
Equity Trading
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............................................................................................................................ ..............
1.
How long do you plan to stay invested in ULIPS? 3-5 yrs 5-7 yrs Why have you invested in ULIPS? 7-10 yrs 10-20 yrs
2.
Insurance
Investment
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What financial goals do you plan to achieve through the money you will get from ULIPs? Marriage Child education Retirement
Any other..........................
tax Savings
Important
Neutral
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CHAPTER:-7 BIBILOGRAPHY
Bibliography:
www.hdfcstandardlife.com wwwlicindia.com
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