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Business and Management Competencies in a Web 2.0 world Session November 2011 - May 2012 Student: Assignment: Words numbers: Bonnemains Marc February 2012

Module 1: Tools for collaboration in a Web 2.0 world 1.973 1.999 (-29 for head)

Web 2.0, Entreprise 2.0, Collaboration, Collaborative, Transparency, Sharing, Creativity, Idea Generation, Decision-Making, Work or Production, Evaluation or Recapitulation, Learning, Research, Social Networking, Publishing, Information, United Nations, Advantages, Disadvantages, Project, Management, Business

I.

Overview on the existing types of tools for collaboration in a Web 2.0 world

In the web 2.0 world, we have different kinds of tools. These tools can be sort in different categories for various purpuse. I posted different web addresses and an excel file where I list a long list of web 2.0 tools in the forum.

II. Type of Web 2.0 Tools that you are using already
I used different tools web 2.0 in different categories that correspond to business or personal as associative needs. Social networking let me to maintain and develop professional contact with people that I can not meet on regular base because of the location distance. Collaborative works is important to share and realise project in professional sphere as well associative activities. The flexibility of the tools allows me to participate or ask to people to participate independently of the cost, the distance or the time consuming, especially for volunteers or international team members. Some other tools (as Research, eLearning, Information, Sharing, Publishing, Blogs) are used in the professional and private sphere to maintain and develop skills and knowledge as to produce professional knowledge and to share it with peers. The last tools (Social bookmarking, Branding) are use in the professional activities for the personal branding. The rest is using to participate and give back in social public space as well to invest in social activities. For each tools I find some advantages and disadvantages:

Module 1: Tools for collaboration in a Web 2.0 world

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Business and Management Competencies in a Web 2.0 world

Tools Social Networking Facebook

Advantages

Disadvantages

Categories

Simple, easy to use and orderly. Socialize with other over distance and lack of time. Makes it easier to join groups having similar interest. Professional networking is an essential skill for career success. Ability to join special interest groups and to ask questions. Idem. Good tools for parallel use.

Overcrowding and weakening long distance relationship. Contributes wide-range procrastination and rampant addiction. To be stalking is possible. Time consuming and not fee for full use. To be careful about images and statements you upload. Idem. There is just one profile per person. Concern about privacy of data. Cost to create your own communities. Ownership rights is own by the company. Difficult to migrate any user or content to other platforms.

C2

Team Creation

Social Networking

LinkedIn

C2

Team Creation

Social Networking

Viadeo Google+

C2 C2

Team Creation Team Creation

Social Networking Social Networking

Ning

Basic account free. Easy to use and offer features. Possibility to create your own social network.

C2 B2B E2

Idea Generation

Collaborative works

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Business and Management Competencies in a Web 2.0 world Collaborative works Wikipedia
Contains millions of articles. Do not need to wait for a publisher to approve of the content. Anyone can add information onto the website. Fee and collaborative tools supported by a method to increase productivity. Reflects the way your own brain organizes ideas. Idem. Free for the publics. User-friendly and easy used with other provider services. Private use free. Offerings may offer integration with the companys tools. Free and easy to use. No registration, no cost and no installation. A free, hosted solution to Anyone can edit it and information may not be reliable. Not always accepted as a valid source. C2 Work or Production Collaborative works

Mindjet

Users need in general a training to perform the method. Fee version with limitation.

C2 E2

Idea Generation

Collaborative works

Mindmeister Google Docs

Idem. Limit on data storage for users. Ongoing concerns about data privacy. A complex product which requires constant maintenance, tuning, and patching. Can cost a lot. Fees registration to download the data. Restricted service for free users.

C2 E2 C2 B2C B2B E2

Idea Generation Work or Production

Collaborative works Collaborative works

Sharepoint

Work or Production

Collaborative works

SurveyMonkey Doodle

B2C E2 C2 B2B E2 C2

Decision-Making Decision-Making

Collaborative works Collaborative works

weezevent

Work or Production

Collaborative works

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Business and Management Competencies in a Web 2.0 world
organize events. E2 Limited to 50 participant. C2 E2 B2B B2B Work or Production Collaborative works

auboutdufil

More or less free (local communication cost) and easy to use. Free.

Project2Manage

Work or Production

Collaborative works

Social bookmarking Digg

Can increase the traffic of your site. Managed by a group of core users which determines what site should be appear on top. C2 B2B Decision-Making Social Bookmarking

eCommerce Amazon Ebay Paypal

Easy access to goods. Possibility to sales directly to customers with out resellers. Easy access to financial transaction. Trustable transaction with diminution of risks. Do not have a control on the process. Lack of privacy on your data. Do not have a control on the process. Dependant on the will of the company. C2C B2C Work or Production eCommerce

Work or Production

eCommerce

Crowdfunding Prod8moi
Projects financing with a small fee thru share buying. Possibility to finance not visible or alternative project with a little fund. Projects financing with a small Risks investments not calculate easily. Operation subject to the intermediate rules with high fee %. Idem. C2B Work or Production Crowdfunding

Finansol

C2B

Work or Production

Crowdfunding

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Business and Management Competencies in a Web 2.0 world
fee thru share buying.

Publishing Lulu Thebookedition Inlibroveritas Communications Scribb Skype

Idem. Free and contact all around the world. It is possible to interact with audio and video. Quick and instant communication all around the world. Everyone and easy using. Only for short information. Various quality of the production. C2 B2B C2 Work or Production Work or Production Publishing Communication Free access for users. No control and censure of your work. Various quality of the production. You have to do your own promotion. C2 C2B Work or Production Publishing

Twitter

Work or Production

Communication

Gmail Yahoo Hotmail Google Groups Yahoo Groups

Asynchronous tool. Lack of privacy on your data. It is time consuming.

C2 B2B C2B

Work or Production

Communication

Get automatically specific information about desired subjects. Can get easily answer to your question in the subjects group.

The answers depend on the quality of the group constitution.

C2 B2B

Decision-Making

Communication

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Business and Management Competencies in a Web 2.0 world Professional Tools (PMI, IIBA)
Get automatically specific information about desired subjects. Can get easily answer to professionals questions or problems. The answers depend on the quality of the group constitution. C2 B2B Decision-Making Communication

Informations RSS flux

Get automatically information about subjects. specific desired It is a passive tool. Decision-Making Information

Agoravox

Access to alternative information. Possibility to participate of the creation of information. Can push information for professional use (press release). Can receive information (press release). The automatic subscription feature of podcasts is a key advantage. Flexible learning opportunities: can listen/watch any time.

Quality and information.

accuracy

of

C2

Decision-Making

Information

Newswire

Volume information release).

of

commercial receive (press

B2B

Decision-Making

Information

Podcast

Although podcasts can easily be made available through iTunes, that shares files in a format not accessible to all computers and mp3 players.

B2C

Learning

Information

Research 123 People

Can find all public information on people easily at no cost. Problem of privacy and publication of users information. C2 B2C Decision-Making Research

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Business and Management Competencies in a Web 2.0 world Yatedo Youseemii ResearchGate Google Bing Yahoo eLearning iTunesU
A large kind of information accessible for free, especially for learning. A large kind of professional and commercial webinars. A large kind of professional and commercial webinars. Owners techniques. In many case you have some pay per view (or listen). Need fees to use it in production. Need fees to use it in production. B2C Learning eLearning Can find all public information on people easily at no cost. Free use. Web visibility index. Can find all information necessary rapidly at no cost. Problem of privacy and publication of users information. The question bout the criteria take into consideration. Depend from the research algorithm. Commercial use of the users information research for advertising and others. C2 B2C C2 C2 B2B Decision-Making Decision-Making Work or Production Decision-Making Research Research Research

webex GoToMeeting Sharing Rapideshare

B2C B2C

Learning Learning

eLearning eLearning

Easy sharing for all types of document.

Free users have limited right for 90 days. From the perspective of the downloader, free accounts are quite limited. Users must first create their files using their own software such as

C2

Work or Production

Sharing

SlideShare

Easy sharing for all type of

C2

Work or Production

Sharing

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Business and Management Competencies in a Web 2.0 world
documents. PowerPoint or Keynote. Apple Keynote users will need to convert their presentations to PDF's before posting on SlideShare. Accessible for everyone. Can not use intensive download as FTP. Require fees to use it. Sharing Copyrighted Content. You have to take care of the publishing process alone (ISSN, Copyright). B2B

Youtube Picasa Docstoc Scribb Issuu

Easy sharing for video. Easy sharing for pictures. Easy sharing for documents. Easy sharing for documents. Free online publishing tool that allows you to create professional-looking in an instant. Turn a poorly-formatted word document into an exceptionally beautiful brochure or catalog. Easy sharing for pictures. Basic account is free. Cool social sort-of-thing. Lots of websites support Flickr integration. Uses Creative Commons licensing. Easy sharing for all types of document.

C2 C2 C2 C2 B2B B2C

Work or Production Work or Production Work or Production Work or Production Work or Production

Sharing Sharing Sharing Sharing Sharing

FlickR

Only 100 megabytes a month for a free account. Videos are only for paying members. Subject to being taken down for questionable content. Needs specific programs to be install and run on your machine.

C2 C2B

Work or Production

Sharing

BitTorrent

C2

Work or Production

Sharing

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Business and Management Competencies in a Web 2.0 world Blogs WordPress
Simple template-ing. Relatively simple plugin development. It is free and Easy to host with simple requirements. Very powerful. Relatively bad (poor) documentation (no offline documentation). It isnt a full CMS product. As with any open source project (where anyone can download and have a poke around the code and find security holes) you need to keep your installation bang up to date. Work or Production Blog

Branding BrandYourself
A free, hosted solution survey your brand ranking. Easy to use. to Not automatic. Users need to perform the tools by themself. C2 B2C Decision-Making Branding

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Business and Management Competencies in a Web 2.0 world

III. Advantages and disadvantages of Web 2.0 Tools

Globally, I found some advantage to use all theses tools. First, information can be pulled from a number of different places, and permit me to communicate and to collaborate with others and spread ideas rather than receiving information from one single authority. I can view events from more than one perspective. I can find information that would otherwise take a lot of time to acquire if even never. In opposition it is some disadvantages. This technology dependent from logical and technical infrastructures (provider, network, computer ). As I can find accurate and hidden information in the network, this information can be subject to manipulation as in physical life. Also the possible lack of protection on private life as well the work/life balance can be hard to achieve.

IV. Reflection on Web 2.0 Tools

Almost the web 2.0 tools increase the possibility of accessibility to information, creativity, information exchange, connectivity and collaboration between people all over the world in a non necessary controlling manner or central authority. The system can be self organize around ideas or projects as the Open Source community or Anonymous action. But tools will not replace people and make them working or collaborate better if they dont want to do so; Or they do not know or afraid to do it. All behaviour behind the use of these tools existed hundred years ago within different forms. The difference was that before it was under an authority of a person or a group of persons (boss, professional alliances, secret society, alumni) and thru more or less physical contact. We can say that collaboration is not about the tools used but more about mindset. We can just expect that the web 2.0 tools will introduce a paradigm change in the people behaviour related to connectivity and transparency. We can compare the web 2.0 tools as the introduction of the printing industry in the 15th century that brings a paradigm change in the access of information and knowledge with the good and the bad of this paradigm change.

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