Lovely Professional University,Punjab

Format For Instruction Plan [for Courses with Lectures and Tutorials Course No MGT527 Course Category Cours Title ORGANIZATION CHANGE AND DEVELOPMENT Courses with conceptual focus / presentation component Course Planner 13535 :: Vaneet Kashyap Lectures Tutorial Practical Credits 3 1 0 4

Text Book:

1 Harvey, D.F. and Brown, D.R, An Experiential Approach to Organization Development, Pearson. (2006)

Other Specific Book:

2 Wendell L. French and Cecil H. Bell, Organisation Development, Pearson. (2007) 3 Cummings and Worley, Organisation Development and Change, Thomson South- Western. (2006) 4 Radha R. Sharma, Change Management: Concepts and Applications, Tata McGraw Hill. (2010)

Other Reading Sr No Jouranls atricles as compulsary readings (specific articles, Complete reference) 5 Innovations at WIPRO; Sharma, Radha, Change Management Concepts and Applicationsl; pg 177 6 Reserve bank of INDIA : a case of organizational evolution; Sharma, Radha, Change Management Concepts and Applications; pg 166 7 San Diego County Regional Airport Authority; Cummings and Worley, Organization Development and Change, pg 31 8 J&J Health And Wellness Programme; Cummings and Worley, Organization Development and Change; pg 427 9 Moving To Self Managed Teams At Abb.Ltd; Cummings and Worley, Organization Development and Change, pg 348 10 Gulf State Metals, Inc; Cummings and Worley, Organization Development and Change, pg 269 11 Chipping away at INTEL; Managing organizational change by palmer; pg 67 12 Grayson Chemical Company; Harvey, D.F. and Brown, D.R, An Experiential Approach to Organization Development, pg 149 13 Stories of change; Managing organizational change by palmer, pg 20 14 Are you promoting change or hindering it? Fendt, J., Harvard Business communication letter 15 In their own words: Change agents on affecting strategic transformation, Harvard Business communication letter 1 Approved for Spring Session 2011-12

16 Stever Robbins, Communication as Change tool, Harvard Business communication letter. 17 John Shook, How to change a culture, MIT Sloan Management Review, Vol. 51, No. 52 18 Freek vermeulen, Phanish Puranam, Ranjay Gulati, Change for changes sake, Harvard business review, June 2010 19 Victoria L. Crittenden, William F. Crittenden, Building a capable organization: The eight levers of strategy implementation, Business Horizons, Kellogs School of Business, Business Horizons (2008) 51 Relevant Websites Sr. No. (Web adress) (only if relevant to the courses) Salient Features

20 http://www.cipd.co.uk/subjects/maneco/leadership/_glldrshp08 Report: Global leadership forecast .htm?IsSrchRes=1 21 http://www.cipd.co.uk/subjects/lrnanddev/coachmntor/mentor. Article: mentoring htm?IsSrchRes=1 22 http://www.cisco.com/web/about/ac49/ac55/inclusion/work-life- Article: work life integration at CISCO integration.html 23 http://web.mit.edu/workplacecenter/docs/WorkFamily-sum.pdf INTEGERATING WORK AND FAMILIY LIFE 24 http://www.businessweek.com/careers/workingparents/blog/ar Article: Work-Life Balance vs. Work-Life Integration chives/2009/02/work-life_balan.html 25 (http://www.fastcompany.com/magazine/41/gm.html) 26 (http://www.fastcompany.com/magazine/30/toolbox5.html? page=0%2C0) GM Has a New Model for Change 20/20 CHANGE AGENT

27 http://www.toolpackconsulting.com/home/basics/articles/ The- The ethics of organizational interventions ethics-of-organizational-interventions 28 www.resourcecenter.com/articles/The-Four-Emotional-Stages- The Four Emotional Stages of Change of-Change 29 http://www.auditnet.org/docs/CMbp.pdf 30 http://www.fujitsu.com/downloads/ECO/rep2001/ 2001report09_10_e.pdf 31 http://www.tvrls.com/research_and_publication2.php? article_id=33 32 http://www.tvrls.com/research_and_publication2.php? article_id=29 Change Management Best Practices Discusses the Relationship between Business Operations and the Environment Five Reasons Why Management Consultancy (MC) Fails? Organizational Development experience

Detailed Plan For Lectures

Week Number Lecture Number Lecture Topic Chapters/Sections of Pedagogical tool Textbook/other Demonstration/case reference study/images/anmatio n ctc. planned Approved for Spring Session 2011-12

Part 1
Week 1 Lecture 1 Lecture 2 Introduction to change management, The need of change ->Reference :4,Chapter 1 Reference 5 Reference 18 forces of change, Overcoming resistance to change ->Reference :1,Chapter 6 ->Reference :4,Chapter 1 Role of Organization Climate and Culture in Managing Change ->Reference :1,Chapter 3

Lecture 3 Week 2 Lecture 4

Reference 19 Reference 6

Models and Theories of Planned change : Kurt ->Reference Lewin Model, Burke Litwin Model, Porras Robertson :4,Chapter 3 Model The Sustainable Corporation: Business and Environment ->Reference :1,Chapter 2

Lecture 5 Lecture 6 Week 3 Lecture 7 Lecture 8 Lecture 9 Week 4 Lecture 10

reference 23 and 15 Reference 28

The Changing Workforce: The Implications for Work ->Reference :21, Family Integration The Changing Workforce: The Implications for Work Family Integration Managing Cultural Diversity in Global Organisations ->Reference :1,Chapter 3 Managing Cultural Diversity in Global Organisations ->Reference :1,Chapter 3 Introduction to organization developmentReinventing and renewing the organization. ->Reference :1,Chapter 1 and 2

Reference 9 Case TGIF on page 54 in book 1

Part 2
Week 4 Lecture 11 Lecture 12 Introduction to organization developmentReinventing and renewing the organization. Systems Approach to OD, Action Research ->Reference :1,Chapter 1 and 2 ->Reference :1,Chapter 2 ->Reference :2,Chapter 6 ->Reference :1,Chapter 4 ->Reference :2,Chapter 13 ->Reference :3,Chapter 4 Application 4.2 on page 107 in book 2 Case TGIF on page 54 in book 1 Case : The Nogo Railroad on page 87 in Book 1 Reference 16 and 12

Week 5

Lecture 13 Lecture 14 Lecture 15

Role and Style of OD Practitioner Entering into Client Consultant relationship Ethical and Contracting Issues

Approved for Spring Session 2011-12

Week 6

Lecture 16 Lecture 17 Lecture 18

Managing the OD Process- Phases in OD Progam

->Reference :2,Chapter 5

reference 7 reference 7 Reference 8 Case: The farm Bank on page 261 in book 1

Managing the OD Process- Phases in OD Program ->Reference :2,Chapter 5 OD intervention, selecting an OD intervention OD intervention, selecting an OD intervention Overview of major OD Intervention Techniques. Revision ->Reference :1,Chapter 8 ->Reference :1,Chapter 8 ->Reference :2,Chapter 7

Week 7

Lecture 19 Lecture 20 Lecture 21

MID-TERM Part 3
Week 8 Lecture 22 Lecture 23 The learning organization Introduction to team and group development interventions ->Reference :1,Chapter 14 Case: Steele enterprises on page 336 in book 1 ->Reference Case: western utilities :1,Chapter 10 company on page 390 in ->Reference :2,chapter book 1 8 and 9 ->Reference :1,Chapter 12 and 13 ->Reference :1,Chapter 13 ->Reference :1,Chapter 13 Case : wengart Aircraft Reference 9

Lecture 24 Week 9 Lecture 25 Lecture 26 Lecture 27 Week 10 Lecture 28 Lecture 29

Structural interventions: Goal setting, Management by objectiveJob Design Total quality management Self managed work teams Organizational Effectiveness and Excellence: Its Determinants, Its approaches, relation with OD Comprehensive interventions: System wide Interventions, Survey Feedback Re engineering, System 4 Management, High Performing Systems

->Reference :1,Chapter 14 ->Reference :1,Chapter 14 Case: Tucker Knox Corporation

Part 4
Week 10 Week 11 Lecture 30 Lecture 31 Grid OD Program, The Third- Wave Organisations Organization Transformation and Strategic Change ->Reference :1,Chapter 14 ->Reference :1,Chapter 15 Reference 15, Case: Rondell Data Corporation on page 615 in book 2 Approved for Spring Session 2011-12

Week 11

Lecture 32 Lecture 33

Interpersonal interventions, employee empowerment ->Reference Johari window. :1,Chapter 9 Transactional analysis Career Life Planning and T Groups(laboratory learning) ->Reference :1,Chapter 9 ->Reference :1,Chapter 9 ->Reference :2,Chapter 12 ->Reference :1,Chapter 9

Case" The sundale club on page 300 in book 1

Week 12

Lecture 34

Reference 14

Lecture 35 Lecture 36 Week 13 Lecture 37 Lecture 38

Stress Management and Burnout Behavioural modelling, coaching and mentoring

Reference 19 Reference 17 Reference 17

OD in Indian and Global Organisations : The current ->Reference scenario :3,Chapter 21 OD in Indian and Global Organisations : The current ->Reference scenario, The future of OD- Challenges for :3,Chapter 21 organizations. Revision

Lecture 39

Spill Over
Week 14 Lecture 40 Lecture 41 Change Management Best Practices Discusses the Tips for doing Change ->Reference :29, ->Reference :1,Chapter 6 Reference 30 Reference 32

Details of homework and case studies

Homework No. Objective Topic of the Homework Nature of homework (group/individuals/field work Evaluation Mode Allottment / submission Week 2/4

Academic Task 1 To ensure clarity of the concept by liking it with practical aspects

Identify 2 major mergers and acquisitions that occurred in the past Individual 10 years. Discuss the relevance of the following models in the change process of the merged or acquired organizations: Kurt Lewin Model Burke Litwin Model

Written report (Change process: 5 Discussion of models: 5)

Approved for Spring Session 2011-12

Academic Task 2 To clarify the concepts of the students by relating the theoretical concepts to their application and to develop their presentation skills

Case based presentation on a pre-allotted case. Cases can be Group allotted from any of the reference books mentioned or any other sources which the teacher concerned presume to be appropriate for students Write up to be submitted before presentation. The students also need to submit the power point presentation before presentation.

Written report: 5 Presentation: 5

8 / 10

Academic Task 3 To gauge the Quiz will be conducted from the topics covered before MTE as understanding of well as after MTE. the students on the topics covered and the revision of the syllabus.

Individual

30 questions to be set. Questions of 1 mark, 2 marks to be set by the faculty concerned.

11 / 11

Scheme for CA:out of 100*

Component Academic Task Frequency 2 Total :Out Of 3 Each Marks Total Marks 10 10 20 20

* In ENG courses wherever the total exceeds 100, consider x best out of y components of CA, as explained in teacher's guide available on the UMS

Plan for Tutorial: (Please do not use these time slots for syllabus coverage)
Tutorial No. Lecture Topic Type of pedagogical tool(s) planned (case analysis,problem solving test,role play,business game etc)

Tutorial 1 Tutorial 2 Tutorial 3 Tutorial 4 Tutorial 5 Tutorial 6

Anticipating change Resistance to change Challenges to change Psychological contract Contemporary Issues in change management Role play: The faculty has design a role play on the theme of ethics in contracting.

Case analysis Case analysis OD simulation Group Discussion Discussion Role play

Approved for Spring Session 2011-12

Tutorial 7

Panel discussion on contemporary issues in organization development

Problem solving

After Mid-Term
Tutorial 8 Tutorial 9 Tutorial 10 Tutorial 11 Tutorial 12 Tutorial 13 Extempore on organisational development Transactional analysis Case based presentation Case based presentation Case based presentation Case based presentation Extempore Role play Case analysis Case analysis Case analysis Case analysis

Approved for Spring Session 2011-12