The legacy of Pizza Hut began in 1958, when two college students from Wichita, Kansas, Frank and

Dan Carney, were approached by a family friend with the idea of opening a pizza parlor. Although the concept was relatively new to many Americans at that time, the brothers quickly saw the potential of this new enterprise. Over the past four decades the Pizza Hut has built a reputation for excellence that has earned the respect of consumers and industry experts alike. Pizza Huts products have been voted Number One in countless consumer surveys nationwide. Pizza Hut, a division of Tricon Global Restaurants, Inc., has more than 7,200 units in the U.S. and 3,000 units in more than 86 other countries. Pizza Hut is owned by Pepsi Internationals who also owns Tacobell and KFC. Tricon is the parent company to two other segment leaders, Taco Bell and KFC. When combined with Pizza Hut, these organizations make up the world's largest restaurant group, with almost twice as many units as McDonald's. When it comes to leadership Pizza Hut has a proactive approach to product development and marketing. The five major products, Pan Pizza, Thin 'N Crispy pizza, Hand-Tossed style pizza, Stuffed Crust Pizza and The Big New Yorker Pizza are loved by millions around the world and have become the standard by which all others are judged. Pizza Hut is a subsidiary of Yum! Brands, Inc. (the world's largest restaurant company with approximately 34,000 restaurants

Pizza Hut Year after Year

1958 The first Pizza Hut restaurant opens in Wichita, Kansas, started by two college-aged brothers who borrowed $600 from their mother. Pizza Hut is incorporated in Kansas and the first franchise unit opens in Topeka, Kansas. "Putt-Putt to Pizza Hut" musical jingle developed for Pizza Hut's first television commercial. World's largest pizza (six feet in diameter) is baked and served at the grand opening of a Fort Worth, Texas Pizza Hut restaurant. International market entered with opening of Pizza Hut restaurant in Canada. Red roof adopted for restaurants. Sandwiches added to basic menu of Thin 'N Crispy pizza, salad, beer and soft drinks. Pizza Hut becomes the number one pizza restaurant chain in the world in both sales and number of restaurants.

1959

1965

1967

1968

1969 1970

1971

1972

Pizza Hut, Inc. listed on New York Stock Exchange under the symbol PIZ. Pizza Hut restaurants open in Japan and England. Thick'n Chewy pizza introduced.

1973 1975

1976

The 100th international Pizza Hut restaurant is opened in Australia, while entire system reaches 2,000. There is more pizza locations than hamburger restaurants in US. Pizzerias account for 9.9% of all restaurants in the U.S. Delivery service, as a new concept, is initiated. Hand-Tossed Traditional Pizza is introduced throughout the system. The Pizza Hut Jobs Plus program expands nationwide to employ more than 10,000 individuals with physical and developmental disabilities. The Jobs Plus program is recognized as the largest corporate initiative of its kind in the food service industry. Pizza Hut opens its 1,000th international unit in Welland, Ontario, Canada. Pizza Hut now serves 54 countries.

1984 1984 1986 1988 1989

1990

Pizza Hut delivers more than 1,340,000 pizzas on Super Bowl Sunday, about 7,000 pies a minute. More than 4,000 Jobs Plus employees work for Pizza Hut Personal Pan Pizza becomes available at 1,000 Stop 'N Go convenience stores.

1992

Pizza Hut provides 120,000 free meals to relief volunteers and those who lost their homes. Pizza boxes redesigned to save 275,000 trees a year.

1993

Pizza Hut introduces BIGFOOT Pizza -- two square feet of pizza cut into 21 slices. Pizza Hut leads the entire restaurant industry in growth and sets new company records for sales and profits.

1995

Two Customer Satisfaction programs initiated: a 1-800 Customer Satisfaction Hotline and a Customer Call-Back Program, which takes the pulse of 50,000 customers per week. The Deliver Me Home program is created by Pizza Hut and the National Center for Missing and Exploited Children and is tested at the Dallas/Fort Worth International Airport to inform the community of an important identification tool in helping to locate, identify and return missing children to their families. Pizza Hut wins the 1995 "Choice of Chains" award for Best Pizza Chain sponsored annually by Restaurants & Institutions magazine, making Pizza Hut the "Best Pizza Chain" ten of the last eleven years. PepsiCo announces restaurant spin-off. Pizza Hut celebrates 40 years of making and serving great pizza.

1995

1995

1997 1998

y y y y

1999 Pizza Hut had over 400 restaurants, employing 14000 people. 2002 Tricon Global became YUM! Brands Inc. 2006 Whitbread sold their share of the joint venture to Yum! Brands Inc. Pizza Hut UK Ltd was now 100% owned by Yum! 2008 We bought Godfather's Pizza in Ireland with 28 stores.

PIZZA HUT IN PAKISTAN

Pizza Hut came to Pakistan in somewhat the same way it began in America, it was Dan Carney who approached Manzar Riaz (CEO Pizza Hut Pakistan) with proposition of bringing the chain to Pakistan. Along with its flagship restaurant in Clifton it has three more operational units functioning in Karachi, while one is functioning in Gulberg, Lahore. It is called RED ROOF, with seating capacity of 350, which makes it the largest in the sub-continent.

The sale of Clifton Pizza Hut is the highest in the Asia Pacific region with a daily turnover of 1500 Pizza (Normal days) and a turnover of 1800 to 2000 Pizza / day over the week end. The vision is to have 30 units of Pizza hut in two major cities by the year 2000 i.e. Karachi and Lahore. It must be mentioned that these 30 units of Pizza hut will provide employment to 1870 people and contribute Rs. 150 million in the form of duties and taxes to the exchequer. Pizza Hut is fully owned by Yum Brands, which has franchise rights for the whole of Pakistan

KARACHI
At present there are four functioning units of Pizza Hut in Karachi.

Clifton

Takeaway, Dine-in seating capacity of 200

Tariq Road

Takeaway, Dine-in seating capacity of 250

Gulshan

Takeaway, dine-in seating capacity of 120

I.I. Chundrigar

Take away with dine-in seating capacity of 50.

LAHORE
At present there are two functioning units in Lahore.

Gulburg

Takeaway, Dine-in seating capacity of 350 Red Roof

Mall

Takeaway, Dine-in seating capacity of 200

Islamabad

Jinnah Super F-7 F-10 Rizwan Arcade Satellite Town

Rawalpindi

13-1, Sector F-7, Markaz, Jinnah Super Market 1-K, Plaza, F-10 Markaz Rizwan Arcade, Adamjee Road, Saddar Block 82-A, School Road, Near Arshi Masjid, Satellite Town

Mission Statement

We at Pizza Hut are committed to provide high quality of Pizza and exceed the expectation through our passion for service, quality and value. We believe that our prime responsibility is to serve our families who get satisfaction from our product and services. Our product line consists from various pizzas to sandwiches, pasta and deals to suit every customer. Vision Statement

Pizza Hut aims to succeed in one of the most logistically complex service business. It is our intention to not only serve our customers with genuine care and comfort, but to fulfill all their needs and give them complete service excellence all the time, every time. Every employee is committed to the ultimate dream and vision: 100% customer satisfaction and retention.

We will continuously improve our product and services. Simply defined, we empowers all Pizza Hut employees to move heaven and earth to give instant pacification. Our customers expectations will not simply be met; they will be exceeded to give each guest a memorable visit

We Serve But We Are Not Servants

We Are Ladies And Gentlemen Serving Ladies And Gentlemen

Type Industry Founded Founder(s) Headquarters

Franchising Business Restaurants Wichita, Kansas (1958) Dan and Frank Carney Plano, Texas, U.S. David C Novak, Chairman Scott Bergren, President Tom Corbett, Best Customer Italian-American cuisine pizza pasta desserts 30,000+ PepsiCo (19771997) Yum! Brands (1997present) Pizzahut.com

Key people

Products

Employees

Parent

Website

PROUCTS

Chicken Wings

BBQ Chicken Spin Rolls

Behari Chicken Spin Rolls

MARKET GROWTH MATRIX

MARKET SHARE
HIGH HIGH LOW

Star

?
Bar B Q Beef

MARKET GROWTH RATE

LOW

Supper Supreme

Cash Cow
Chicken Tikka

Dogs
Sea Faer