VISION Achieve and maintain highest degree of efficiency Developing innovative business relationships bothinside and outside our

ur local distribution area will be key to our success. MISSION STATEMENT To provide quality electric power tothe customers, In a cost effective, efficient and environmentfriendly manner Incentives to the workers OBJECTIVES To develop and maintain optimum level of operationalefficiency, provide un-interrupted power supply, createcustomers friendly services and remain one of the leadingdistribution Companies of the country To make the Company financially viable and profitable. To eliminate un-planned or un-expected claims on theGovernment budget. To have efficient, trained and highly motivated work force. GOALS Smooth and consistent flow/supply of electricity. Accurate and timely meter reading and billing. Provision of electricity in minimum time. Special concession for quick and timely payment of bill. Feedback through Customer Service Centers. Create awareness amongst employees for adopting safetymeasures while on lines Energy saving message dissemination. Creating positive image of GEPCO. ORGANIZATIONAL STRUCTURE Formal arrangement of job tasks is calledorganizational structure

Consists of six organizational design: Work specialization Departmentalization Chain of command Span of control Centralization or decentralization Formalization WORK SPECIALIZATION

Division of labour Jobs are divided into smaller groups DEPARTMENTALIZATION Different tasks are assigned to the different departments as Finance Human Resource and Admin Technical Customer Service Operational Information System CHAIN OF COMMAND TOP MANAGEMENTLOWER MANGEMENT SPAN OF CONTROL The amount of employees that are efficiently andeffectively managed by a single employee FORMALIZATION

How standardized an organizations job are and towhat extent employee behavior is guided by rules and procedure RESOURCE ALLOCATION TECHNIQUES Budgeting scheduling ALLOCATION OF RESOURCES IN GEPCO Financial Resources Human Resources

Introduction of the Company GEPCOO Gujranwala Electric Power Company has been set up over area of jurisdictiona nd n e t w o r k o f fo r m e r Ar e a E l e c t r i c it y B o a r d , w h i c h w a s c r e a t e d i n e a r l y Eight ies. This is actually the distribut ion company of Pakistan Electric Power Company (PEPCO).It encompassed the areas of existing Districts of Gujranwala, Hafizabad, Sialkot,Narowal, Gujrat and Mandi Bahauddin.Gujranwala Electric Power Company was incorporated on 25 April 1998 and obtained certificate for commencement of business on 05 June 1998. GEPCO Vision Statement To make Pakistan Power Sector customer friendly, efficient, able and responsivein meeting tee electric energy requirements of industry, business and domesticc u s t o m e r s , a n d mo ve t o a n e n e r g y s u f f i c i e nt mo d e l fr o m t he c u r r e nt e ne r g y deficient scenario, on commercially viable and sustainable basis, in order tosupport the high growth econo my and to meet the government's objective of "Power for All" Mission Statement To Provide Safe, Secure, Accessible and Reliable Electric Power supply to our esteemed Customers in accordance wit h their varying needs in a cost effect iveand efficient manner with special emphasis on excellence and innovation.T o a c q u ir e o r t a k e o ve r t ho s e p r o p e r t ie s , r i g ht s a nd l i a b i l it i e s o f t he G r i d stations of the Pakistan WAPDA and the transmission lines in relation. History The Water and Power Development Authority (WAPDA) is a major infrastructuredevelopment company owned by the Government of Pakistan. WAPDA was created in 1958 as a SemiAutonomous Body for the purpose of coordinating and giving aunified direct ion to the development of schemes in Water and Power Sectors,which were previously being dealt.WAPDA and GEPCO are the single biggest Public Sector Employers in the country.T h e s e t w o o r g a n i z a t io n s p r o v i d e e m p lo y m e nt t o a bo u t 1 7 7 , 0 0 0 c it i z e n s o f Pakistan. The employees of WAPDA and GEPCO are most ly Electrical

Engineers,Civil Engineers, Administrative and Accounts Professionals.T h e r e w e r e e i g h t d i s t r i b u t io n r e g io n s i n P a k i s t a n, w h i c h w e r e c a l l e d Ar e a Electricity Board. In Punjab there are five and one in each province. Gujranwalaw a s o n e o f t h e A r e a E l e c t r i c i t y B o a r d . A r e a E l e c t r i c i t y B o a r d G u j r a n w a l a declared in 1977 comprising Gujranwala, Sialkot and Sheikhupura Districts. Theb u i l d i n g w a s m a d e i n 1 9 7 4 . C r e a t io n o f G u j r a n w a l a E l e c t r i c P o w e r C o mp a n y d e c l a r e d o n 0 1 - 0 7 1 9 9 8 c o m p r i s i n g G u j r a n w a l a , S i a l k o t , G u j r a t , H a f i z a b a d , Narowal and M.B.Din districts.In 25 April, 1998 Privatization board of WAPDA; the distribution board companiesunder the companys ordinance in 1984 with their own Board of Directors AreaE l e c t r i c it y B o a r d G u j r a nw a l a b e c a m e G u j r a n w a l a E l e c t r ic P o w e r C o mp a n y (GEPCO). Organization Chart of GEPCOBusiness of the Company G E P C O d i s t r i b u t e s t he p o w e r s u p p l y t o d i s t r i c t s o f G u j r a n w a l a , Ha fiz a ba d, S i a l k o t , N a r o w a l , G u j r a t a n d M a n d i B a h a u d d i n . I t i s a l s o r e s p o n s i b l e f o r collect ing the electricit y bills, providing new power connect ion and repairingc u r r e nt c o n ne c t io ns . A n d it a l s o w o r k s o n ne w l i n e s i n it s j u r i s d i c t io n a nd recovering line losses.