2. a. Yes I agree with all three scenarios.

The first is correct because using company computer and office time for personal use is a no no Company pay you for the work that you do for them, so an employee must do his best to strive to work and give full concentration while he is in the workplace. The second scenario is also agreeable because company computer can be only used for company work, that is also true for internet usage, internet researches can be done through internet, it is best if employees stop using it for their personal work or entertainment. The third scenario is also somewhat true, except for the instance that Jane Smith thought it was sexual harassment for her, I think she is over reacting, she is thinking that everything that happens pertains to her, except for that I agree with the advice of the attorney, the company should set strict rules regarding internet opening websites, they can block certain websites and adult sites. b. My advice will be to set rules regarding internet usage, whoever gets caught using internet or computer for personal reasons will receive 2 warnings, on the third time, they will either be suspended or fired. The company should also install camera with maintenance people looking at it, so they can know and supervise what the employees are doing. c. Using company materials for personal gain or personal use is against the rules because employees are paid to do the work of company and not to do personal work. Internet privileges must be limit due to many people using the internet. Sexual harassment in any way is banned in the workplace even in society.

3. a. No strict rules is implemented online so hackers can easily access information from a company. b. They must create passwords upon entering a site. Intranet usage is not accessible to all employees, only for the higher position ones. Do not post pertinent information online because some people may find a loophole for that and take that against your company. c.
MEMO: To: All systems administrative employees.

Impostors posing as employees may request accounts, passwords, and other information. Even by giving out employee names or instructions about how to obtain access, you may be helping a hacker gain access to our systems. Our performance ratings and our jobs depend upon keeping our systems secure.

All requests for account changes, passwords, or access changes must come through our normal request process. This process has been designed to ensure that the requestor is who they say they are and that the appropriate managers have approved the request. If you receive a phone call requesting access, employee names, or information about our security policies and procedures, do not answer these questions over the phone. You may e-mail this information to any employee, but you must use our company's e-mail address. Under no circumstances should you e-mail any information to an outside e-mail address. If the caller claims to not have company e-mail access, then you may e-mail this information to the employee's supervisor. Use our company's directory to determine the correct addressee, use only our company's e-mail addresses, and do not give out the employee names to the caller. The caller should know how to contact their own supervisor, and the supervisor should be able to affirmatively identify his or her own employees.

If you receive a subsequent call from the employee's supervisor rather than a change request through our normal processes, treat this caller in accordance with this memo.

4. a. Spyware is a type of malware (malicious software) installed on computers that collects information about users without their knowledge. The presence of spyware is typically hidden from the user and can be difficult to detect. Typically, spyware is secretly installed on the user's personal computer. However, some spyware such as keyloggers may be installed by the owner of a shared, corporate, or public computer on purpose in order to secretly monitor other users. While the term spyware suggests software that monitors a user's computing, the functions of spyware can extend beyond simple monitoring. Spyware programs can collect various types of personal information, such as Internet surfing habits, a history of visited sites, and user logins and passwords. Spyware can also interfere with user control of a computer in other ways, such as installing additional software or redirecting web Web browsers. Some spyware can change computer settings, resulting in slow Internet connection speeds, un-authorized changes in home pages, loss of Internet connection, or functionality of other software. Sometimes, spyware is included along with genuine software, and may come from an official software vendor. In an attempt to increase the understanding of spyware, a more formal classification of its included software types is provided by the term privacy-invasive software. Spyware is any technology that aids in gathering information about a person or organization without their knowledge. On the Internet (where it is sometimes called a spybot or tracking software), spyware is programming that is put in someone's computer to secretly gather information about the user and relay it to advertisers or other interested parties. Spyware can get in a computer as a software virus or as the result of installing a new program.

Data collecting programs that are installed with the user's knowledge are not, properly speaking, spyware, if the user fully understands what data is being collected and with whom it is being shared. However, spyware is often installed without the user's consent, as adrive-by download, or as the result of clicking some option in a deceptive pop-up window. Software designed to serve advertising, known asadware, can usually be thought of as spyware as well because it almost invariably includes components for tracking and reporting user information. However, marketing firms object to having their products called "spyware." As a result, McAfee (the Internet security company) and others now refer to such applications as "potentially unwanted programs" (PUP). The cookie is a well-known mechanism for storing information about an Internet user on their own computer. If a Web site stores information about you in a cookie that you don't know about, the cookie can be considered a form of spyware. Spyware is part of an overall public concern about privacy on the Internet. Many Internet users were introduced to spyware in 1999, when a popular freeware game called "Elf Bowling" came bundled with tracking software. Spyware is a general term used to describe software that performs certain behaviors, generally without appropriately obtaining your consent first, such as: Advertising Collecting personal information Changing the configuration of your computer

Spyware is often associated with software that displays advertisements (called adware) or software that tracks personal or sensitive information. Trading tracking for services That does not mean all software that provides ads or tracks your online activities is bad. For example, you might sign up for a free music service, but you "pay" for the service by agreeing to receive targeted ads. If you understand the terms and agree to them, you may have decided that it is a fair tradeoff. You might also agree to let the company track your online activities to determine which ads to show you. What spyware does Other kinds of spyware make changes to your computer that can be annoying and can cause your computer slow down or crash.

These programs can change your web browser's home page or search page, or add additional components to your browser you don't need or want. They also make it very difficult for you to change your settings back to the way you had them. Know what you're installing The key in all cases is whether or not you (or someone who uses your computer) understand what the software will do and have agreed to install the software on your computer. A common trick is to covertly install the software during the installation of other software you want such as a music or video file sharing program. Whenever you install something on your computer, make sure you carefully read all disclosures, including the license agreement and privacy statement. Sometimes the inclusion of unwanted software in a given software installation is documented, but it might appear at the end of a license agreement or privacy statement. There are a number of ways spyware or other unwanted software can get on your computer. To learn more about spyware, read How to help prevent spyware.

How Do I Avoid Spyware? Be selective about what you download to your computer Read licensing agreements Watch out for anti-spyware scams Beware of clickable ads Keep your Internet browser up to date Scan your computer often

How to choose the best spyware removal tool? Not all spyware removal applications can satisfy all your needs. Moreover, not all of them are safe some spyware programs disguise themselves as free online malware scanners and spyware cleaners! When choosing a spyware removal tool at antispyware download websites, pay attention to the following: Usability

Take a look at the spyware detector interface. Is it intuitive and well-designed? Are the control names descriptive enough? Are there any additional tooltips or explanatory popups? As you know, first impressions are half the battle. Therefore, no matter how functional the malware removal tool may be, usability aspects decide whether a person will continue using the program or search for a simpler solution. Spyware Detection and Removal Efficiency If a malware remover does not detect any malware on your PC, it does not mean that there's actually no malware. Maybe the problem is with the program. Maybe itsspyware scanner is not efficient enough, its malware protection mechanism is weak and therefore misses out some dangerous files. Another important aspect is real-time protection, meaning that the program can detect and remove malware on the spot, preventing it from lurking into your system. Finally, there are various types of malware, and it's nice if the program can deal with many of them. Impact on System Performance Some spyware removal software solutions are pumped full of various features. On one hand, such versatility is nice to have. On the other hand, it may cause your system to hang up and slow down. Some anti spyware software solutions offer a "quick spyware scan", but is it really quick? Find out how much time a malware scanner needs to detect the harmful files and your ability to use the PC during the online spyware scan; then draw your own conclusion. Customer Support Check your spyware blocker tool for decent customer support service. If your requests are left unanswered, it's hard to reach the call center on the phone and the support quality is poor, then it will cross out the program's efficiency, features and design. Sources: http://www.spywareremoversreview.net/ http://us.norton.com/security_response/spyware.jsp http://www.microsoft.com/security/pc-security/spyware-whatis.aspx http://searchsecurity.techtarget.com/definition/spyware

b.

Adobe private policy:

Please note that the practices of Adobe Systems Incorporated, its affiliates, and agents ("Adobe"), with respect to data collected and used by Adobe in connection with this website and all other websites of Adobe with authorized links to this policy (collectively, the "Site") and Adobe products and services available or enabled via the Site ("Products and Services"), are governed by this online privacy policy ("Privacy Policy") as amended from time to time, and not the privacy policy in effect at the time the data was collected. This Privacy Policy does not apply to those Adobe sites, products and services that do not display or link to this Privacy Policy or that have their own privacy statements. Please regularly review our Privacy Policy. If you have objections to the Privacy Policy, you should immediately discontinue use of the Site and the Products and Services enabled by the Site and follow the procedure described in the section entitled "Updating your personal information and privacy preferences." This Privacy Policy does not govern privacy practices associated with offline activities, websites other than the Site, or products and services not available or enabled via the Site, except as expressly set forth in the section entitled "Data not collected on this Site." To the extent that any terms of the Privacy Policy conflict with the terms of an existing written (including electronic) agreement between you and Adobe regarding the use of specific areas of the Site or specific Products and Services (including Product- and Service-specific licenses, terms of use, or privacy disclosures) (collectively, "Product Agreements"), the terms of the Product Agreements shall govern.

Adobe is a licensee of the TRUSTe Web Privacy Seal Program. TRUSTe is an independent, nonprofit organization whose mission is to enable individuals and organizations to establish trusting relationships based on respect for personal identity and information by promoting the use of fair information practices. The TRUSTe program covers only information that is collected through Adobe Sites that have been certified by TRUSTe. To view a complete list of certified Adobe Sites, please click herethe TRUSTe program does not cover information that may be collected through software downloaded from this Site or any of the Products and Services. TRUSTe has not certified any of the disclosures in this Privacy Policy that relate to the Products and Services. Adobe adheres to the European Union Safe Harbor principles as set forth by the United States Department of Commerce regarding the collection, use, and retention of personal information covered by the Privacy Policy from the European Union. The Site and the Products and Services are intended for adult audiences, and Adobe does not knowingly collect any personal information from anyone under 13 years of age. Changes in Privacy Policy All personal information ("personal information" is defined as any information that identifies or can be used to identify the person to whom such information pertains) that we collect and maintain will be subject to this Privacy Policy, as amended from time to time. Adobe may change the Privacy Policy from time

to time at its sole discretion and will provide notice of all changes in the Privacy Policy through indications on this Privacy Policy and in the footer of the web pages with authorized links to this Privacy Policy. If as the result of such changes you want to alter the ways in which Adobe is allowed to use your personal information, you can do so by following the procedure described in the section entitled "Updating your personal information and privacy preferences." You will be deemed to have been made aware of, and will be subject to, the changes to the Privacy Policy after such notice has been posted with the following exception: if at the time you provide personal information to Adobe you limit how such information will be used to communicate with you, either by Adobe or by third parties, Adobe will not change your preference in this regard without your express consent. However, if Adobe sells assets (or the assets of a division or subsidiary) to another entity, or Adobe (or a division or subsidiary) is acquired by or merged with another entity, you agree that Adobe may provide to such entity customer information that is related to that part of our business that was sold to or merged with the other entity without obtaining your further consent. Adobe will provide notice of such asset sales, acquisitions, or mergers on this Site.

Entities collecting personal information Personal information on this Site is collected on behalf of Adobe by Adobe Systems Incorporated, who is responsible for this Site. Adobe Systems Incorporated's address is 345 Park Avenue, San Jose, CA 95110-2704 USA, and its telephone number is +1 408-536-6000. The Site contains links to other sites at which personal information is collected. In such instances, unless expressly provided to the contrary, the collection and use of your personal information will be governed by the privacy policy applicable to that site. That privacy policy should identify the entity that is collecting your personal information. Updating your personal information and privacy preferences. You have the right to access, correct and delete inaccuracies in your personal information and privacy preferences at any time. With respect to Registration Information (as defined in the section entitled "Protection of your personal information"), this may be accomplished by logging in to your account on the relevant Adobe website, where you can typically view and make changes to your personal information. You may also access and correct your personal information and privacy preferences (such as whether you wish to receive promotional communications) by writing Adobe at: Adobe Systems Incorporated Attn: Change of Address/Privacy 343 Preston Street Ottawa, ON K1S 1N4 Canada

If you reside outside the United States, please click here for contact information. Please include your name, address, and/or e-mail address when you contact us. Although no specific form is required to notify Adobe of changes to your address or privacy preferences, you may download a change of address form (PDF, 48K). Personal information submitted through this Site or in connection with the Products and Services that is not Registration Information is not accessible online. To access and/or correct such information and privacy preferences (such as whether you wish to receive promotional communications), you may write Adobe at: Adobe Systems Incorporated Privacy Officer/Customer Information Legal Department, A17 345 Park Avenue San Jose, CA 95110-2704 USA All users may also email: privacy-officer@adobe.com In your correspondence, please indicate with as much detail as possible the location on this Site or otherwise where you provided your personal information. You may expect a response within 30 days. For information submitted in connection with Products and Services, you may also follow instructions included or referenced within such Product and Service to access, correct or delete inaccuracies in the information. Collection of personal information As a visitor to this Site, you can engage in many activities without providing any personal information. In connection with other activities, such as utilizing online or hosted Products and Services, Adobe may ask you to provide certain information about yourself by filling out and submitting a form. It is optional for you to engage in these activities. If you elect to engage in these activities, however, Adobe may ask that you provide certain personal information (as well as certain non-personal information that may be tied to personal information), such as your first and last name, mailing address (including ZIP code), country of residence, e-mail address, employer, job title and department, and telephone and facsimile numbers,. When ordering Products and Services via the Site, you may be asked to provide a credit card number and billing and shipping information. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity. Similarly, if you wish to delete your information (pursuant to the mechanism set forth in "Updating your personal information and privacy preferences") that is mandatory, you will no longer be able to engage in that particular activity.

When you use the Site and the Products and Services, Adobe may also collect certain information about your computer to facilitate, evaluate and verify your use of the Site and the Products and Services. For example, we may log environmental variables, such as browser type, operating system, CPU speed, referring or exit webpages, click patterns, Session ID (a unique identifier assigned to the browser in connection to the Site), and the Internet Protocol (IP) address of your computer. Adobe also uses such information to measure traffic patterns on the Site and usage of the Products and Services. We do not match such information with personal information held about you by Adobe unless we have your consent, except as otherwise described in this Privacy Policy. By using this Site and the Products and Services, you agree and acknowledge that personal information collected through the Site or in connection with the Products and Services may be transferred across national boundaries and stored and processed in any of the countries around the world in which Adobe maintains offices, including the United States. You also acknowledge that in certain countries or with respect to certain activities, the collection, transfer, storage, and processing of your information may be undertaken by trusted third party vendors or agents of Adobe such as credit card processors, shipping agents, web hosting providers, mail and email service providers,communication services, and web analytic providers, to help facilitate Adobe in providing certain functions. Another instance where this could occur is in conjunction with framed pages in which the URL for the pages is not visible, and the pages are hosted for Adobe by such third party vendors. For example, on the sign up pages for some newsletters, the pages may be hosted by a third party vendor, but appear to be Adobe.com pages and they are therefore governed by this Privacy Policy. Personal information may be shared with these providers to fulfill the service. Such third parties are bound by contract with Adobe not to use your personal information for their own purposes or provide it to any third parties. Adobe has established relationships with various providers of services and products who are not part of Adobe and who may not themselves be providing products and services to Adobe or on Adobe's behalf ("Providers"). Providers do not include third parties contracted by Adobe to perform services on Adobe's behalf. The services of these Providers may be available to you from the Site, from websites that are linked to the Site, or in connection with the Products and Services. Typically, these Providers offer services that Adobe customers might find useful, such as those that can be used in conjunction with Products and Services. In order to use Providers' products and services, you may be required to provide personal information to the Providers or agree to allow Adobe to share your personal information with such Providers. Unless expressly provided to the contrary, personal information that you provide while you are visiting a Provider's website will be subject to the privacy policy posted on that site, and personal information that you provide while on the Site will be subject to this Privacy Policy. In order to reduce errors in our database, authenticate our users, prevent fraud and prevent abuse of our Site and the Products and Services, as well as

to provide more consistent, relevant experiences to our users, we may on occasion supplement or correct the personal information you submit to us and your Internet Protocol (IP) address with information in our other databases or information from third-party sources. For example, if permitted under applicable law, we may supplement your Registration Information with address information provided by the U.S. Postal Service to qualify your information and prevent errors in our database. As permissible, we may also supplement the information you provide to us with demographic and other information (such as age or interest in photography) stored in third-party databases in order to make it more likely that marketing communications we send will be of interest to you.

How your personal information is used Adobe collects your information in order to record, support and facilitate your participation in the activities you select and to prevent fraud and unlawful use. If you subscribe to or register for Products and Services, for example, the information is used to register your rights, if any, to technical support or other benefits that may be made available to registered users. As another example, if you enter a contest, information is collected to qualify the entry and to contact you regarding the contest or prize awards. Your personal information may also be used to track customer preferences to provide a customized Site experience and keep you informed about product upgrades, special offers, and other products and services of Adobe and selected Providers unless you have opted not to receive such communications or such communications are prohibited by law. Adobe does not share personal information it receives from residents of California or from residents of any other place with such Providers for the Providers' own marketing purposes unless Adobe has received an opt-in from you. Adobe may collect information about the use of the Products and Services and the Site, such as the number of downloads, types of Services used, how many users we receive daily, Site pages visited, and the IP address of your computer. This information is generally collected in aggregate form, without identifying any user individually, although IP address and Session ID in relation to purchases and downloads may be tracked as part of Adobe's customer order review and fraud prevention efforts. Other exceptions to this, where an individual may be identified individually, are noted in this Privacy Policy or in additional privacy terms connected to a specific Product, Service or website. Adobe may use aggregate, nonidentifying statistical data for improving the Site and the Products and Services, providing more relevant experiences to our customers and for statistical analysis. Certain Products and Services may require you to use the most current version of such Product and Service or are offered in conjunction with other Products and Services, which you may or may not have already downloaded. The Product and Service may automatically check to determine if you are using the most current version or have other Products and Services and

through e-mail messages, pop-up boxes or similar mechanisms inform you if need to upgrade in order to use the Product and Service you have requested. During this process, an IP address identifying your computer and the Product and Service version may be sent to a Web server, but system profile information is not transmitted nor are cookies used to store information.

Your choices with respect to personal information Adobe recognizes and appreciates the importance of responsible use of information collected on the Site and in connection with the Products and Services. Adobe will respect your legal rights regarding access to, and correction and deletion of, your personal information. Adobe may communicate information to you regarding products, services, and special offers available from Adobe unless you have opted not to receive such communications or such communications are prohibited by law, although in such cases we may find it necessary to continue to communicate with you regarding your use of the Site and the Products and Services. In addition, you may receive communications and special offers from selected Providers (or from Adobe on behalf of such Providers), but only if you previously opted in to receive such communications. Except in the particular circumstances described in this Privacy Policy, Adobe will not provide your name to other companies or organizations without your consent. If you have opted to receive email communications from our selected Providers and later wish to discontinue receipt of these emails, please contact those third parties directly to update your preferences. There are other instances in which Adobe may divulge your personal information, such as when required by law, regulation, or litigation. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance. Protection of your personal information The personal information that you provide in connection with registering yourself as a user of the Site or of the Products and Services is classified as Registration Information. Registration Information is protected in several ways. Access by you to your Registration Information is available through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone. In addition, your Registration Information resides on secure servers that only selected Adobe personnel and contractors have access to via password. Adobe encrypts your personal information as it is transferred to Adobe and thereby strives to prevent unauthorized parties from viewing such information. Personal information that you provide that does not constitute Registration Information also resides on secure servers and is accessible only to selected Adobe personnel and contractors via password. Since this information is not accessible online by you, you will not be asked to select a password in order to view or modify such information.

Community Sites Please note that any information you post to a public bulletin board, blog or chat room (such as the Adobe User to User Forums) and to community help, wikis, cookbooks, personal sharing URLs (such as your_name_here.photoshop.com) and user profiles (the "Community Sites") is available to all persons accessing that location, and your e-mail address and other personal information or content you upload may also be posted on these Community Sites. The information you share, including your email address, would then be available to all persons accessing these Community Sites, and such information may be read, collected or used by others for any purpose, including sending you unsolicited messages. Adobe is not responsible for any information you elect to submit in these Community Sites or the use of such information. In addition, you should be aware that some Community Sites offer a service in which subscribers are e-mailed a copy of all messages posted to the Community Sites on a particular topic. Consequently, if you post a message to such Community Sites, your e-mail address will be sent to those subscribers who have indicated an interest in the topic of your message. If you do not wish for your personal information to be posted or distributed in this manner, you should not participate in the Community Sites. Data not collected on this Site or in connection with the Products and Services Personal information that is not collected on the Site or in connection with the Products and Services is not generally subject to this Privacy Policy. However, personal information submitted on physical product registration cards is classified as Registration Information and is subject to this Privacy Policy. This Privacy Policy also covers licensee information (such as contact name and address) provided in connection with Adobe's volume licensing program. If you wish to access and/or correct such information, please see instructions for doing so in the section entitled "Updating your personal information and privacy preferences." Tracking, use of cookies, web beacons and similar devices In order to improve our Products and Services and the Site and provide more convenient, relevant experiences to our customers, we and our vendors and agents may use "cookies," "web beacons," and similar devices to track your activities. A cookie is a small amount of data that is transferred to your browser by a web server and can only be read by the server that gave it to you. It functions as your identification card and enables Adobe to record your passwords, purchases, and preferences. It cannot be executed as code or deliver viruses. A web beacon is a small transparent gif image that is embedded in an HTML page or email used to track when the page or email has been viewed. A similar device may be used by which a Product and Service may send data to a server when a set of user-initiated events occur such as the "Add to Cart" button is clicked. This device is similar to a cookie in that it tracks your visit and the data can only be read by the server that receives the data. It is different than a cookie in that it is not browser-based,

may not function as an identification card, and does not store any data on your computer.

While Adobe uses cookies and similar devices to track your use of the Site and the Products and Services (such as the number of downloads, types of Products and Services used and downloaded, how many users we receive daily, the Site pages visited), and web servers automatically log the IP/Internet address of your computer, Adobe does not generally use this information to identify you personally. Exceptions to this are noted in this Privacy Policy. If you expressly provide consent for the Site or the Product and Service to "remember" the unique identifier that you select when you register for various activities on the Site or the Products and Services, that unique identifier will be stored on a persistent cookie on your computer and that unique identifier will be linked to your Registration Information. As a result, your navigation path around the Site and the Products and Services will be tracked in identifiable form. Adobe may also collect data about your online activities on the Sites for use in providing content and advertising tailored to your interests; if this occurs, you will be able to choose whether or not to have your information collected for such purpose. Some Products and Services allow the tracking of access to or use of Products and Services by users, as opposed to Adobe. For example, certain Products and Services allow document authors to restrict access to documents, track access to or use of those documents, or involve communications and transmission of data over the Internet to verify the authenticity of documents, authors and recipients. In many cases, this type of tracking will be obvious to you as a user of the Products and Services, and in others, the software and services license or terms of use, pop-up boxes, or email messages will inform you of these features and your options, such as disabling options. Some Products and Services require activation, which tracks information including installation rights and number of installations. Please see http://www.adobe.com/activation/main.html for more information. Personal Information that users provide about other individuals for tell-afriend or other referral features on the Site or within Products and Services is used by Adobe to send an initial communication to the person whose details you have provided, and is not retained in Adobe's systems. If you are invited by someone else to participate in shared editing or viewing of documents, photos, websites or other content, you will typically be required to contact the person who invited you to update, correct or delete the personal information they provided about you. In general, even though we may delete an account you hold with us in these types of shared editing or viewing areas, we may continue to retain information regarding your past actions with respect to content reviews or sharing initiated by others. We may also ask you to provide information of others such as when reporting suspected piracy. In this instance, we will ask for the person's or company's name and contact information so that we may investigate. Personal

information supplied in these instances will only be used for the purpose being submitted.

Most browsers are initially set to accept cookies, and most Products and Services that include similar devices are typically initially activated to collect data. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (For some web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies or similar devices will probably not be able to access those pages or the related Products and Services.) Information about noncookie tracking devices and their features, including disabling options, are contained in the information materials provided with such Products and Services or on Site pages relating to such Products and Services. Adobe also hires other companies to place our banner ads on other websites. Such companies perform tracking and reporting activities on ads served and user reaction ("third-party advertisement servers"). They do not collect any information other than IP addresses and behaviors associated with those IP addresses on our behalf, and we do not give any personal information to them. Third-party advertisement servers are subject to their own privacy policies. Adobe may also allow other companies to display advertisements on certain pages of the Site or within the Products and Services. If you click on these advertisements these companies may place a persistent cookie on your computer which may allow them to display further advertisements to you. It is our policy to require these companies to provide accessible methods for you to disable these cookies. Should you have any complaints about the practices of any of these companies you should contact privacyofficer@adobe.com. Privacy complaints Adobe takes its users' privacy concerns seriously. If you believe that Adobe has not complied with this Privacy Policy with respect to your personal information, you may write to the Adobe Privacy Officer at the following address or fill out a privacy complaint form Adobe Systems Incorporated Privacy Officer/Customer Information Legal Department, A17 345 Park Avenue San Jose, CA 95110-2704 USA Email: privacy-officer@adobe.com. In your letter, please describe in as much detail as possible the ways in which you believe that the Privacy Policy has not been complied with. We will investigate your complaint promptly. If you do not receive acknowledgment of your complaint or your complaint is not satisfactorily addressed, you should then contact TRUSTe through the TRUSTe Watchdog Dispute

Resolution Process, by mail at WatchDog Complaints, TRUSTe, 55 Market Street, 2nd Floor, San Francisco, CA, USA 94105, by phone at +1 415-5203400, or by fax at +1 415-520-3420. If you are mailing TRUSTe to lodge a complaint, you must include the following information: the name of the company, the alleged privacy violation, your contact information, and whether you would like the particulars of your complaint shared with the company. For information about TRUSTe or the operation of TRUSTe's dispute resolution process, see http://www.truste.org/consumers/watchdog_complaint.php or request this information from TRUSTe at any of the addresses listed above. The TRUSTe dispute resolution process shall be conducted in English

TRUSTe will serve as a liaison with this Site to resolve your concerns. If you provide Adobe with inconsistent privacy preferences (for example, by indicating on one occasion that Providers may contact you with marketing offers and indicating on another occasion that they may not), Adobe will endeavor to update your privacy preferences in Adobe's records with the latest preference in a timely and accurate manner. Also, please note that Adobe is not responsible for the content or privacy practices of non-Adobe websites to which this Site or any other Adobe website may link. You should review the privacy policy of such sites before using the sites.

Google
This Privacy Policy applies to all of the products, services and websites offered by Google Inc. or its subsidiaries or affiliated companies except Postini (Postini Privacy Policy). Sometimes, we may post product specific privacy notices or Help Center materials to explain our products in more detail. If you have any questions about this Privacy Policy, please feel free to contact us through our website or write to us at Privacy Matters c/o Google Inc. 1600 Amphitheatre Parkway Mountain View, California, 94043 USA Information we collect and how we use it We may collect the following types of information: Information you provide When you sign up for a Google Account, we ask you for personal information. We may combine the information you submit under your account with information from other Google services or third parties in order to provide you with a better experience and to improve the quality of our services. For certain services, we may give you the opportunity to opt out of combining such information. You can use the Google Dashboard

to learn more about the information associated with your Account. If you are using Google services in conjunction with your Google Apps Account, Google provides such services in conjunction with or on behalf of your domain administrator. Your administrator will have access to your account information including your email. Consult your domain administrators privacy policy for more information. Cookies When you visit Google, we send one or more cookies to your computer or other device. We use cookies to improve the quality of our service, including for storing user preferences, improving search results and ad selection, and tracking user trends, such as how people search. Google also uses cookies in its advertising services to help advertisers and publishers serve and manage ads across the web and on Google services. Log information When you access Google services via a browser, application or other client our servers automatically record certain information. These server logs may include information such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account. User communications When you send email or other communications to Google, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. When you send and receive SMS messages to or from one of our services that provides SMS functionality, we may collect and maintain information associated with those messages, such as the phone number, the wireless carrier associated with the phone number, the content of the message, and the date and time of the transaction. We may use your email address to communicate with you about our services. Affiliated Google Services on other sites We offer some of our services on or through other web sites. Personal information that you provide to those sites may be sent to Google in order to deliver the service. We process such information under this Privacy Policy. Third Party Applications Google may make available third party applications, such as gadgets or extensions, through its services. The information collected by Google when you enable a third party application is processed under this Privacy Policy. Information collected by the third party application provider is governed by their privacy policies. Location data Google offers location-enabled services, such as Google Maps and Latitude. If you use those services, Google may receive information about your actual location (such as GPS signals sent by a mobile device) or information that can be used to approximate a location (such as a cell ID). Unique application number Certain services, such as Google Toolbar, include a unique application number that is not associated with your account or you. This number and information about your installation (e.g., operating

system type, version number) may be sent to Google when you install or uninstall that service or when that service periodically contacts our servers (for example, to request automatic updates to the software). Other sites This Privacy Policy applies to Google services only. We do not exercise control over the sites displayed as search results, sites that include Google applications, products or services, or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

In addition to the above, we may use the information we collect to: Provide, maintain, protect, and improve our services (including advertising services) and develop new services; and Protect the rights or property of Google or our users.

If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use. Google processes personal information on our servers in the United States of America and in other countries. In some cases, we process personal information outside your own country. Choices You can use the Google Dashboard to review and control the information stored in your Google Account. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Google features and services may not function properly if your cookies are disabled. Google uses the DoubleClick advertising cookie on AdSense partner sites and certain Google services to help advertisers and publishers serve and manage ads across the web. You can view and manage your ads preferences associated with this cookie by accessing the Ads Preferences Manager. In addition, you may choose to opt out of the DoubleClick cookie at any time by using DoubleClicks opt-out cookie. Information sharing Google only shares personal information with other companies or individuals outside of Google in the following limited circumstances: We have your consent. We require opt-in consent for the sharing of any sensitive personal information. We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such

information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures. We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of Google, its users or the public as required or permitted by law.

If Google becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy. Information security We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. We restrict access to personal information to Google employees, contractors and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations. Accessing and updating personal information When you use Google services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems. Please review the service Help Centers for more information.

Enforcement Google complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Google has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Googles certification, please visit the Safe Harbor website. Google regularly reviews its compliance with this Privacy Policy. When we receive formal written complaints, it is Googles policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Google and an individual. Changes to this Privacy Policy Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.

Ticketmaster

Welcome to Ticketmaster! We want you to know that protecting your personal information is very important to us, and we respect your privacy. This Privacy Policy is meant to explain how we use and protect the personal information you share with us. This Policy applies to all users of www.ticketmaster.com or our services, including the venue box office, retail outlets, charge by phone and mobile applications, and to any information provided to us. By accessing or using this website, mobile application or other Ticketmaster product or service on any computer, mobile phone, tablet, console or other device (collectively "Site"), you consent to our Privacy Policy. By using our website, you are accepting the practices we describe here. If you have any questions, please click here for information on how to contact us. Ticketmaster complies with the privacy laws and regulations of the United States of America. Ticketmaster makes no representation that this Site is governed by or operated in accordance with the laws of other nations, or that the Site or any part thereof is appropriate or available for use in any particular jurisdiction. Those who choose to access the Site do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. By using this Site, visitors from outside of the United States of America acknowledge this Site is subject to the laws and regulations of the United States of America, and waive any claims that may arise under their own national laws. Ticketmaster reserves the right to change, modify, add, or remove provisions of this Privacy Policy. If we make any material changes we will notify you by means of a notice on this Site prior to the change becoming effective. We encourage you to check back from time to time to ensure continuing familiarity with the most current version of our Privacy Policy. You can determine whether the Privacy Policy has been revised since your previous visit to the Site by referring to the "Last Updated" legend at the top of this page. Please read this Privacy Policy carefully. Your use of this Site constitutes your acceptance to be bound by this Privacy Policy without limitation, qualification or change. If at

any time you do not accept all the terms and conditions contained herein, you must immediately discontinue use of this Site. Ticketmaster has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us through one of the methods listed within this Privacy Policy. If you are not satisfied with our response you can contact TRUSTe here. The TRUSTe program only covers information collected through the www.ticketmaster.com Web site and does not apply to mobile applications or mobile Web sites. Ticketmaster complies with the U.S. - E.U. Safe Harbor framework and the U.S. - Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. Ticketmaster has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Ticketmaster's certification, please visithttp://www.export.gov/safeharbor.

1.

What Information We Collect Ticketmaster gathers two basic types of information through the Site: "Personally Identifiable Information" (or "PII") and "Non-Personally Identifiable Information" (or "Non-PII"). PII is information that identifies or can identify you as an individual (such as residential address, telephone number, or billing information) and Non-PII is aggregated information, demographic information, IP addresses, geographic location and any other information that does not reveal your specific identity.

a.

Non-Personally Identifiable Information. When you visit and interact with the Site, Ticketmaster and third parties with whom Ticketmaster has contracted to provide services to Ticketmaster may collect Non-PII (for example, a catalog of the Site pages you visit). Non-PII is anonymous and does not identify you personally. Non-PII is generally collected through the Site from four different sources: Internet protocol addresses and web logs; cookies; pixel tags and other similar technologies; and other NonPII that you voluntarily provide (as explained below). In addition, if you opt in to use our Site from your mobile device, we may receive information about your actual location (such as GPS signals sent by your mobile device) or information that can be used to approximate a location (such as a cell ID).

i.

IP Protocol Addresses and Web Logs. This Site's web servers automatically collect the Internet Protocol (IP) addresses and log files of visitors. Your IP address is an identifying number that is automatically assigned to your computer by your Internet Service Provider (ISP). This number is identified and logged automatically in our server log files whenever you visit the Site, along with the time(s) of your visit(s) and the page(s) that you visited. This information is collected in an aggregate form only and does not contain any PII. We use your IP address, and the IP addresses of all users, for purposes such as calculating Site usage levels, helping diagnose problems with the Site's servers, and administering the Site. Collecting IP addresses is standard practice on the Internet and is done automatically by many websites. In addition to the Non-PII usage of IP Addresses described above we also may link your IP address to personally identifiable information for fraud prevention purposes.

ii.

Cookies. We and our third party service providers may use a standard technology called a "cookie" to collect information about how you use the Site. Cookies reside on your computer and help the Site recognize your computer's browser as a previous visitor. For example, when you sign in to your My Ticketmaster account, cookies will be used to save your email address and name so the next time you visit your My Ticketmaster account from the same computer we will "remember" your email address and name in order to make your experience faster and simpler. On occasion our Site may also set a "session cookie" which helps us administer the Site. The session cookie expires when you close your browser and does not retain any information about you after it expires. If you do not want information collected through the use of cookies, you should be able to modify your browser preference to provide you with choices relating

to cookies. If you choose to reject cookies, you may be unable to use certain Site services (e.g., those services that require you to log on to the Site in order to participate). iii. Pixel Tags. We and our service providers may also use so-called "pixel tags," "web beacons," "clear GIFs" or similar means (collectively, "Pixel Tags") in connection with some Site pages and HTML-formatted email messages to track your use of our website in order to provide you with more useful information and a more personalized experience the next time you visit. A Pixel Tag is an electronic image, often a single pixel (1x1), that is ordinarily not visible to Site visitors and may be associated with cookies on the visitors' hard drives. Pixel Tags do not contain any PII and allow us to count users who have visited certain pages of the Site, to deliver branded services, and to help determine the effectiveness of promotional or advertising campaigns. When used in HTML-formatted email messages, Pixel Tags can tell the sender whether and when an email has been opened.

iv. OpenID.
Portions of our site allow you to log in using an OpenID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to prepopulate our forms. OpenID services give you the option to post information about your activities on this Web site to your profile page to share with others within your network. 2. How Information We Collect Is Used We know it is very important to protect the information you share with us. We take appropriate security measures to help safeguard this information from unauthorized access and disclosure. For example, only authorized employees are permitted to access your personal information, and they may do so only for limited reasons. We also encrypt credit card numbers and other sensitive information before it is sent from your computer to ours using secure socket layer technology (SSL). We also use firewalls to help prevent unauthorized access to your personal information. You should feel confident using our website. However, no system can be completely secure. Although we take very significant steps to secure your information, there is always a chance that your information will not always remain secure, and you should always take great care in handling and disclosing your personal information. For example, avoid sending personal information through insecure email. Please refer to the Federal Trade Commission's website at http://www.ftc.gov/bcp/menus/consumer/data.shtm for information about how to protect yourself against identity theft. Non-Personally Identifiable Information. Because Non-PII does not personally identify you, we may use such information for any purpose. For example, we may use Non-PII to measure the number of visits, average time spent on the Site and pages viewed as well as to diagnose problems with our servers and to administer the Site. We may then use this information to analyze and improve the features and functionality of this Site. We may use non-PII information about you and other Site visitors to sell and deliver advertising, promotions and content that we believe will be of interest to you. We may use thirdparty companies and networks to help us deliver this customized advertising to you based on your behavior on our Site. All information and data collected for those services is anonymous and cannot be used to identify you individually, but allows us to deliver online advertising that is more likely to be relevant and useful to you. To learn more about online behavioral advertising, visit http://www.networkadvertising.org/managing/learn_more.asp. If you would prefer not to receive ads delivered to you based on your behavior on our Site, please visit http://www.networkadvertising.org/managing/opt_out.asp. In addition, we reserve the right to share such Non-PII, which does not personally identify you, with third parties, for any purpose. For example, we may share information with advertisers or other third parties that are not part of the Ticketmaster family on an aggregate or other basis that does not disclose any of your PII.

a.

In some instances, we may combine Non-PII with PII (such as embedding email addresses in cookies). If we do combine any Non-PII with PII, the combined information will be treated as PII. This "combined" PII is not shared with third parties, except as described in this Policy. b. Personally Identifiable Information

i.

Site. We may use PII you give us to better tailor your website experience to your interests, to show you content in which you may be interested and to display the content according to your preferences. We may also share your PII within the Ticketmaster business family in order to enhance your experience on other Ticketmaster websites. To the extent we do so, we make sure that your PII receives the same level of protection throughout the Ticketmaster business family. All Ticketmaster companies comply with applicable privacy and security laws and, at a minimum, in any commercial e-mail they send to you, will give you the opportunity to choose not to receive such e-mail messages in the future. Please note that such sharing may involve the collection use, storage, or disclosure of PII outside the United States of America.

ii.

Communications. Unless you opt out, we may use your PII to send you information about Ticketmaster and its services as well as promotional material on behalf of some of our partners. If at any time you change your mind and prefer to no longer receive such marketing communications from us, please see the "Opt-Out Policy" section below.

iii. Administrative Matters. Ticketmaster reserves the right to contact you in the event of a change in the Site's Terms of Use and/or this Privacy Policy, or to notify you of other administrative matters in connection with the Site (e.g., contacting you to facilitate, complete or confirm a transaction). Because this information may be important to your use of the Site, you may not opt-out of receiving such communications. iv. Fulfillment of Requests. Ticketmaster may use your PII to fulfill the purpose for which such PII was provided (e.g., using your name and email to confirm your registration or using your credit card information to fulfill your purchase). v. Facilitation of Transactions. Forms on the Site may sometimes be pre-populated with your PII in order to facilitate a transaction between you and Ticketmaster. vi. Internal Business Purposes. We may also use your PII for our internal business purposes, such as to target advertising, for data analysis, for audits, for fraud prevention and for other internal purposes. vii. Shopping/Commercial Services. This Site may offer merchandise and/or ticket purchase services, which may be offered by us or by one of our ecommerce partners. To the extent the merchandise and/or ticket purchase services are offered by one of our ecommerce partners, such e-commerce partner will be collecting and using the PII you provide. For more information regarding your transactions with our e-commerce partners, please refer to Section 4(b) below. To the extent Ticketmaster is the entity offering the purchase services, when you make a purchase through the Site, we may collect your credit card number or other payment account number (for example, your PayPal account number), billing address (including zip code) and other information related to such purchase (collectively, "Payment Information") from you. We will use the Payment Information that you provide to bill you for your purchase and to fulfill your purchase. We may also use your Payment Information to allow us to ship or deliver tickets and/or receipts to you, respond to customer service requests, review and enforce limits on the number of tickets purchased per event and to help prevent credit card fraud. By providing your Payment Information, you are authorizing us to give that information to third parties as necessary to confirm and fulfill your order (for example, to process your credit card or payment account number and to send you products you have ordered). viii. Email This to a Friend.

The Site may allow you to forward certain items posted on Site or links to Site features by email or Instant Messenger to other parties who you believe may be interested. If you wish to use this feature, you may provide us with such other party's email address or Instant Messenger screen name so that we can facilitate your sending of such message to such other party. To do so, any PII you provide in connection with sending such other party the message, such as your name and your email address or Instant Messenger screen name, will, of course, be disclosed to such other party. While, due to technical restrictions, the recipient's email address or Instant Messenger screen names may be retained in our log files, we do not knowingly share it with third parties and we do not use this PII for any purpose except to send this one-time message (unless the recipient has already consented to such use of his/her PII). ix. Online Surveys/Sweepstakes and Contests. From time to time, we conduct online surveys and offer online sweepstakes or contests on the Site (each, a "Promotion"), and we may collect PII in connection with the same. We may use your PII to contact you regarding your Promotion entry, or to contact you if you win a Promotion (if applicable). You should carefully review the rules, if any, of each Promotion in which you participate through the Site, as they may contain additional important information about Ticketmaster's use of your PII. To the extent such rules conflict with this Privacy Policy, such rules will govern that particular Promotion. x. Newsletter and Magazine Subscriptions. When you complete the ticket purchase for our shows, you will be automatically enrolled in our newsletter. In addition, for some shows you may receive a complimentary subscription to a trade magazine. For this purpose, we will provide your name and mailing address to the magazine subscription fulfillment company. You may choose to opt out of such subscriptions during the checkout process. xi. Data Retention. We will retain your information for as long as your account is active, as needed to provide you services and will use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. 3. How Personally Identifiable Information We Collect Is Disclosed We will disclose your personal information with third parties only in the ways that are described in the following sections. a. Affiliate Communications and Third Party Communications. Unless you opt out, we may share your PII with our affiliates, including venues, promoters or sponsors of events, artist representatives and fan clubs, teams, leagues and others who are involved in or bring you events. When you buy or sell tickets or bid in an auction on our Site (or try to do these things), you consent to allow us to provide your PII to these event providers and their contractors. We share this information so these event providers may send you announcements and notifications of events, products or services that might be of interest to you. For further information, please see the "Opt-Out Policy" section below. b. Ticketmaster Service Providers. We work with third parties who provide services including but not limited to data analysis, order fulfillment, credit card processing, email communications and other services of an administrative nature. If you use our services, we reserve the right to share your PII with such third parties for the purpose of enabling these third parties to provide such services. We take reasonable steps to ensure these third parties treat PII in a manner comparable to how we do so. c. Public Forums and Other Interactive Features. Please be aware that when you disclose PII through a chat room, forum, message board, news group or Facebook feature on the Site, the information may become public and accessible to all or a part of the Site community, so it is

important for you to exercise discretion and appropriate caution when deciding to reveal PII in these areas. In addition, when you choose to make a posting on such services, certain PII may be available for other users to view. We urge you to exercise discretion and caution when deciding to disclose your PII, or any other information, on the Site. WE ARE NOT RESPONSIBLE FOR THE USE OF ANY PII YOU VOLUNTARILY DISCLOSE THROUGH THE SITE VIA THESE FORUMS AND OTHER INTERACTIVE FEATURES. Please note that we reserve the right, but have no obligation, to republish content posted in a chat room, forum, message board or news group (including any PII contained therein) as further set forth in our Terms of Use. In the event that you encounter any Site user who you believe is improperly collecting or using information about you or other users, please contact us at privacy@livenation.com. To request the removal of your PII from these public forums, please see the "Accessing, Updating or Deleting Information Collected About You" section below. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. d. Online Surveys/Sweepstakes and Contests. We may share PII collected in connection with Promotions with the third-party sponsors of any such Promotions (irrespective of whether such Promotions are hosted by us), or otherwise in accordance with the rules applicable to such Promotion. You should carefully review the rules, if any, of each Promotion in which you participate through the Site, as they may contain additional important information about a sponsor's or other third parties' use of your PII. To the extent such rules conflict with this Privacy Policy, such rules will govern that particular Promotion. e. Other Purposes. We also may disclose your information: In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from law enforcement or another government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us. When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our website terms and conditions or other agreements or policies. In connection with a substantial corporate transaction, such as the reorganization or sale of our business, a divestiture, merger, consolidation or asset sale, or in the unlikely event of bankruptcy.

2. Collection of Information By Third Parties

a. Co-Branded Pages. We may enter into relationships with "powered by" partners, business partners, sponsors, and co-branded sites (referred to here as "co-branded pages"). These might include, for example, pages that share our name and that of another entity. There may be a specific privacy policy on any such co-branded page. Any PII that you provide when signing up at any co-branded page may be collected by, or shared with, our third party partner. We have no control over, and are not responsible for, our third party partners' use of your PII. If you want to learn more about other entities' privacy practices, please review the websites of those third parties.

b. Transactions With E-Commerce Partners, Vendors and Advertisers.

When you provide PII to one of our Site's e-commerce partners, vendors or advertisers, this transaction will occur in connection with the site of the e-commerce partner, vendor or advertiser, not on the Site, and, as such, the PII you provide is collected pursuant to and controlled by the privacy policy of such e-commerce partner, vendor or advertiser. Ticketmaster is not responsible for such parties' privacy policies and we encourage you to familiarize yourself with the applicable privacy policy of the e-commerce site with which you transact business or to contact the operator of such site for more information. Please be aware that at times, at the request of or on behalf of our e-commerce partners, vendors or advertisers, Ticketmaster may "pre-populate" forms with your PII for your review, and, if you so choose, for submission to such ecommerce partners, vendors or advertisers. Accordingly, we encourage you to review each pre-populated form

carefully before agreeing to submit your PII to determine who is seeking to collect your information, and to familiarize yourself with the applicable privacy policy governing use of any PII collected about you. c. Job Postings. If you apply for a position with Ticketmaster and submit your personal information through our website, the information you submit will be used only in connection with considering and acting upon your application. We may retain your personal information for a period of time, but only for the purpose of considering your application for current or future available positions. If you choose to respond to a job posting on the Site, you may be directed to a third-party site (for example, a thirdparty site specializing in job postings, such as Monster.com). Any PII you provide will be collected by such third party. We have no control over, and are not responsible or liable for, such third party's use of your PII. Please consult such third party's privacy policy for information regarding their privacy practices. The third party collecting your PII will share such PII with Ticketmaster so that Ticketmaster can review your information and, if applicable, respond to your query or job application. Please note that Ticketmaster has no obligation to respond to all queries or job applications submitted. Any PII that Ticketmaster receives from such third party will be treated in accordance with this Privacy Policy. d. Third Party Advertising. Some of the ads appearing on this Site may be delivered to you by third party advertisers. In the course of serving advertisements to this Site, the third-party advertisers may place or recognize a unique cookie on your browser. NonPII about your visits to this Site, such as number of times you have viewed an ad, is used to serve ads to you. Some of these third parties may be advertising networks that are members of the Network Advertising Initiative, which offers a website to opt out of ad targeting from several advertising companies (www.networkadvertising.org). Third Party Links. The Site may contain links to third-party Internet websites, which are not owned or operated by Ticketmaster. We provide such links only as a convenience, and the inclusion of a link on the Site does not imply endorsement of the linked site by Ticketmaster. If you provide any PII through any such third-party website, your transaction will occur on such third party's website (not the Site) and the PII you provide will be collected by, and controlled by the privacy policy of, that third party. We are not responsible for the privacy practices or the content of such third-party websites, including such websites' use of any PII that you provide to them. We strongly encourage you to become familiar with the privacy practices of those sites. 3. a. Opt-Out Policy Ticketmaster Communications. When you supply Ticketmaster with PII, from time-to-time, in Ticketmaster's discretion, you may be asked to indicate whether you are interested in receiving information from us about special offers in connection with the Site, Ticketmaster and/or our advertisers and partners. Unless you opt out to receive such communications, we may, from time to time, send you marketing communications. At any time, you can choose to no longer receive commercial or promotional emails from us by clicking on My Ticketmaster and following the instructions to "manage your email alerts." You may modify your choices at any time in your My Ticketmaster account. Also, in any promotional email we send, you will be given the opportunity to opt out of receiving such messages in the future by clicking on the link at the bottom of the email that says "unsubscribe." It may take up to 10 days for us to process an opt-out request. Even if you have unsubscribed from receiving promotional emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements, administrative notices and surveys. Please note that changing information in your My Ticketmaster account or opting out of receiving promotional email communications will affect only future communications from us. If we already provided your information to a third party (such as an event provider) before you changed your preferences or updated your information, you may have to change your preferences directly with that third party as well.

e.

b.

Affiliate and Third Party Communications. From time-to-time in Ticketmaster's discretion, you may receive offers directly from our affiliates and/or from third parties. Unless you opt out to accept any such offer(s), any PII provided to Ticketmaster for such purposes may be shared with our affiliates and such third-party partner(s), to allow our affiliates and/or such third parties to provide you with such offers. If you would prefer that we no longer share your PII with our affiliates and/or with third parties for their marketing purposes, you may opt-out of such future sharing at any time by following the procedure above, provided however, you may not be able to opt out of certain third party offers that are displayed on our Site.

4.

Use of This Site by Children. The Site is not directed to individuals under the age of thirteen (13), and we request that such individuals do not provide PII through the Site. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without the parent or guardian's consent by, for example, misrepresenting his or her age, that parent or guardian should contact us at privacy@livenation.com. If Ticketmaster determines that it has collected personal information of children under the age of 13, Ticketmaster will immediately delete such information and any accounts believed to be held by children under 13. Please see our Terms of Use for additional information regarding the use of this Site by minors. Accessing, Updating or Deleting Information Collected About You. This Site also gives you the opportunity to modify or remove PII that you have provided to us by way of this Site. You may do so by clicking My Ticketmaster and following the instructions to modify your user information on the Site. To the extent that such information is stored in our databases, we will respond to your changes as soon as reasonably possible. Please note that although this information will not be available on the Site after you delete it, the information may remain stored indefinitely in our backup and archival records. To the extent that such information is not stored in our databases, we cannot always ensure that these corrections or deletions will reach such other databases in a timely manner. Other requests to information access can be made by contacting us via one of the methods listed in this Privacy Policy. If you contact us requesting access to your information, we will respond within 30 days.

5.

6.

Security of Your PII. Ticketmaster employs reasonable security measures consistent with standard industry practice, for PII collected through this Site, including physical, electronic (such as Secure Socket Layer encryption - SSL) and operational measures to maintain security and prevent unauthorized access. While Ticketmaster takes all appropriate steps to safeguard PII under our control, unfortunately, no data transmission over the Internet or method of storing data can be guaranteed to be 100% secure. As such, we cannot guarantee that PII supplied by users will not be accessed on our servers, or intercepted while being transmitted to us over the Internet. We assume no liability for any damages you may suffer as a result of interception, alteration or misuse of information during such transfers. If you have reason to believe that there has been any breach of the security of the Site, please contact us at privacy@livenation.com. Offline vs. Online practices. Please note that this Privacy Policy applies solely to our online information gathering and dissemination practices in connection with the Site, and does not apply to any of our practices conducted offline.

7.

8.

Contacting Ticketmaster Regarding this Site. If you have any questions concerning this Policy, you may send them by email to our Privacy Officer at privacy@livenation.com. Please note that email communications will not necessarily be secure; accordingly you should not include credit card information or other sensitive information in your email correspondence with us. You must send any official correspondence via postal mail to: Ticketmaster LLC c/o Live Nation Entertainment, Inc. 9348 Civic Center Drive Beverly Hills, CA 90210 Attention: Privacy Officer, Legal

9. Your California Privacy Rights.

If you are a California resident, you have the right to request information about how we share certain categories of personal information with third parties. California law gives you the right to send us a request at a designated address to receive the following information: the categories of information we disclosed to third parties for their direct marketing purposes during the preceding calendar year; the names and addresses of the third parties that received that information; and if the nature of the third party's business cannot be determined from their name, examples of the products or services marketed. We may provide this information in a standard format that is not specific to you. The designated email address for these requests isprivacy@livenation.com. Thanks again for using Ticketmaster!

Share in common: Whenever you visit the site, the web server may automatically collect the IP address of the computer you are using. We will also likely save the phone numbers, email addresses, web browsers and operating systems of those users that send us "Technical Support" requests. Certain required and optional personal information (such as your name, home and mailing address, email address, telephone number, citizenship, date and place of birth, parents' names and address, social security number) is collected from you when you voluntarily provide this information to us through the completion of an on-line User Registration form and/or when you voluntarily complete the Common Application, any application supplements, or other applicant forms. During registration, Common Application asks you to create a username and password. Once you register you are no longer anonymous to Common Application - you are given a Common Application User ID and are able to take full advantage of Common Application's on-line services. You can also enter your credit card information at a different location on the site to pay for admission application fees for the member Colleges and/or Universities that you select.

Differences: Each Website has different definition of personal information. Their data retention policy and what does it say about their commitment to privacy To what extent does they share the data they collect with users and the public?

c. website: michelle.com
This privacy policy sets out how michelle .com uses and protects any information that you give michelles products when you use this website. Michelles products is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Michelles products may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from Feb 29 2012.

What we collect
We may collect the following information: name and job title contact information including email address demographic information such as postcode, preferences and interests other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its

operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at michelle_yu_wong@yahoo.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Damar St. Grace Village Caloocan city. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.