Fed Ex Service Guide 2010

FedEx Service Guide
Everything you need to know is online.
fedex.com/ourservices
FedEx Express and FedEx Ground Rates January 4, 2010
FedEx and the Environment

FedEx is committed to connecting the world responsibly and resourcefully. From recyclable packaging to our expanding fleet of hybrid electric vehicles which grew by more than 50 percent in 2009, and includes the largest fleet of hybrid delivery trucks in North America we integrate responsible environmental practices into our daily operations and continually look for new opportunities to minimize waste and work more efficiently. To that end, this FedEx Service Guide is printed on recycled paper.
The book is printed on paper with 10 percent
post-consumer recycled content.

The cover is printed on Forest Stewardship
Council-certified paper. The book is printed with inks that contain soy and/or vegetable oils, and other renewable resources. In addition, every year we enhance our online resources and reduce the number of printed guides. This year we saved 20 tons of paper as a result. Go to Our Services at fedex.com/ourservices for updated service information, including the most current version of the FedEx Service Guide. FedEx is committed to being a thoughtful steward of the environment and a caring citizen in the communities where we live and work. To learn more about how FedEx integrates responsible environmental practices into our daily operations, go to csr.fedex.com.
Printed on recycled paper
Contents
FedEx Service Guide January 4, 2010 Updated February 1, 2010 This interactive version of the FedEx Service Guide is designed to help you quickly find the information and FedEx shipping tools that you need. Use your mouse to select the items in the Contents table, or any blue, underlined text throughout the guide, which links you to more information on a particular topic, plus resources on fedex.com. Select the Table of Contents button at the bottom of each page to return to this table of contents. The FedEx Service Guide consists of: Services (U.S. and U.S. export) Rates (U.S., U.S. export, U.S. import and U.S. retail rates1) FedEx Express Terms and Conditions FedEx Ground Tariff 2 2 4 5 6 7 8 9 10 11 12 USE oUR SERVIcES Guide to Services U.S. Package Services International Package Services U.S. Freight Services International Freight Services Extra Services and Value-Added Options Packaging Resources Shipping Labels and Documentation Drop-Off and Tracking Account Management
contEntS
13 15 16 17
38 47 49 50
51 54 55 57 60 61
FInD YoUR RAtE Rate, Surcharge and Fee Changes How to Calculate Your Rate Contiguous U.S. Package Rates: Zones 28 17 FedEx First Overnight 17 FedEx Priority Overnight 17 FedEx Standard Overnight 17 FedEx 2Day 17 FedEx Express Saver 17 FedEx Ground 17 FedEx Home Delivery Alaska and Hawaii Package Rates U.S. Express Multiweight Rates FedEx SameDay Rates U.S. Express Freight Rates 50 FedEx 1Day Freight 50 FedEx 2Day Freight 50 FedEx 3Day Freight International Express Package Zones International Express Package Zones: Canada Puerto Rico Rates (U.S. Export) Canada Rates (U.S. Export) Mexico Rates (U.S. Export) International Express Package Rates (U.S. Export): Zones DO 61 FedEx International First 61 FedEx International Priority 61 FedEx International Economy
contEntS (contents, cont.) 73 International Express Multiweight Rates (U.S. Export) 74 International Express Package Rates (U.S. Import) 74 FedEx International First 76 FedEx International Priority 78 FedEx International Economy 80 FedEx International Next Flight Zones and Rates (U.S. Export and U.S. Import) 84 International Express Freight Zones 85 International Express Freight Rates (U.S. Export and U.S. Import) 85 FedEx International Priority Freight 85 FedEx International Economy Freight 87 FedEx International Premium 88 Fees and Other Shipping Information
101 REVIEW tERMS 103 FedEx Express Terms and Conditions 104 U.S. 116 International 129 FedEx Ground Tariff 144 InDEX
With the exception of rates and other charges, the information in the Use Our Services and Find Your Rate sections of this guide is not part of the contract of carriage. Please see the FedEx Express Terms and Conditions and FedEx Ground Tariff for applicable terms and conditions.
1
For FedEx Retail Rates go to fedex.com/us/rates/ ratetools.html.
Introducing Guide to Services at

Today its become more important than ever to make smart shipping decisions. Selecting the right service and properly preparing shipments can help you run your business more efficiently and competitively. To help you find the shipping information you need, FedEx has created Guide to Services, a new one-stop online resource for information on our services and how to ship. You can access Guide to Services at fedex.com/guidetoservices or from the fedex.com home page.
Your online Guide to FedEx

Depending on your need, there are several ways that Guide to Services can help you: If youre new to FedEx, go to the New Customer Center at fedex.com/us/newcustomer to learn how to set up your FedEx account and view shipping demos. Plus, you can download an interactive FedEx Welcome Kit, connect to special offers and promotions, and access FedEx small-business resources. If you want in-depth information about FedEx services, go to Our Services at fedex.com/ourservices. Our Services replaces the FedEx Service Guide as your go-to source for information about U.S. and international delivery services. You can also go there to access FedEx terms and conditions of service, and download the most current version of this FedEx Service Guide. If you need help preparing your shipment, the How to Pack section of Our Services provides tips on proper packaging, details on FedEx shipping supplies and other resources. Check the How to Ship section for information about creating shipping labels, drop-off and pickup options, and ways to track the status of your shipment. If you need help managing your account, the After You Ship section of Our Services has information on invoicing, payment and claims. Our Services information is displayed in an expand-and-collapse format that makes it easy to compare services and navigate to the sections that interest you. To print a section, just click to open and view the desired service details, then send the page to your printer. To print an entire page, click on the print-friendly icon, then send the page to your printer.
Our Services fedex.com/ourservices
Table of Contents
USE oUR SERVIcES
fedex.com/guidetoservices
our Services
U.S. Packages
Get comprehensive information on our FedEx Express and FedEx Ground services to ship your packages weighing 150 lbs. or less within the U.S. Just select the FedEx delivery commitment that meets your shipping need.
How to Pack
Packing Services, Supplies and tips
Learn about the packing and shipping services we offer at FedEx Office locations, and get packaging tips and guidelines that will help you protect your shipments and avoid delays. Youll also find details on FedEx Express packaging, shipping supplies available for purchase, and information on the package design and testing services available to FedEx customers.
International Packages
Our Services will help you find the right delivery solution to ship your packages around the world to more than 220 countries and territories. You can browse service details, check lists of countries served and link to timesaving international shipping resources that make it easy to go global.
How to Ship
creating Shipping Labels and Documentation
Interested in easy, convenient ways to ship? Go to this page for information on electronic shipping tools, plus other options for preparing shipment documentation. We also provide tips for completing key U.S. export forms such as the Commercial Invoice.
U.S. and International Freight

FedEx has your freight-shipping needs covered, from express freight to less-than-truckload to high-value specialty shipments. The details on our comprehensive services, and other tools and information designed for freight shippers, are available on the U.S. Freight and International Freight pages of Our Services.
Account Setup, Drop-off, Pickup and tracking

You have several convenient options for giving packages to us and tracking the status of your shipments. Go to this page to learn more about them and apply for a FedEx account if you need one.
Extra Services and Value-Added options

Refer to this page of Our Services for service options that meet your unique delivery needs. Theres detailed information on shipping dangerous goods and hazardous materials, solutions for return shipments, proof of delivery and collect on delivery, pickup and delivery options, customs brokerage, and special handling services.
After You Ship

Invoicing, Payment and claims
Get details on our flexible invoicing and payment options to help you manage your account more efficiently, and link to FedEx Claims Online.
Go to fedex.com/guidetoservices to explore Guide to Services, and check back frequently for updates and new information. For an overview of our services and other shipping information, see pp. 412 in this guide.
Table of Contents
fedex.com 1.800.GoFedEx 1.800.463.3339
U.S. PACKAGE SERVICES

Yo UR S HIPPInG nE ED Y o UR S HIPPInG nE ED
Details at fedex.com/uspackages
oUR SERVIcE oUR SoLUtIon
SAME-DAY DELIVERY
FedEx SameDay Available 365 days a year for your most urgent shipments. Delivery is door-to-door in just hours throughout all 50 states. Go to fedexsameday.com or call 1.800.399.5999 to request pickup. FedEx SameDay city Get urgent cross-city delivery within several major U.S. metro areas. Delivery is door-to-door in just hours between select ZIP codes within 25 miles of the city center. Ship loose packages or palletized freight. Go to fedexsameday.com or call 1.800.399.5999 to confirm if we serve your city and request pickup.
NExT-BUSINESS-DAY DELIVERY
FedEx First overnight When you need it there first thing the next-business-day morning. Delivery is by 8, 8:30, 9 or 10 a.m., depending on destination, throughout all 50 states (Hawaii service is outbound only). FedEx Priority overnight Next-business-day delivery by 10:30 a.m. to most areas (by noon, 4:30 or 5 p.m. to some rural areas). For certain shipments to and from Alaska and Hawaii, delivery is in 2 business days. Available throughout all 50 states. Saturday pickup or delivery is available for an additional charge. FedEx Standard overnight When you need it there next business day in the afternoon. Delivery is by 3 p.m. to most areas and by 4:30 p.m. to some rural areas, throughout all 50 states (Hawaii service is outbound only).
2- OR 3-BUSINESS-DAY DELIVERY
FedEx 2Day Second-business-day delivery by 4:30 p.m. to most areas (by 7 p.m. to residences). For certain shipments to Alaska and Hawaii, delivery is in 3 business days. Available throughout all 50 states. FedEx Express Saver Delivery is in 3 business days by 4:30 p.m. to most areas (by 7 p.m. to residences). Available throughout all states except Alaska and Hawaii.
PAckAGE SIzE AnD WEIGHt Most FedEx Express and FedEx Ground U.S. and international package services accept packages that weigh up to 150 lbs. Some exceptions apply. Go to fedex.com/ourservices and select a service to confirm weight limitations and package-size requirements. FEDEX MonEY-BAck GUARAntEE You can count on reliable, on-time delivery when you choose FedEx. Most of the FedEx Express and FedEx Ground services on pp. 47 are backed by a money-back guarantee.2
BUSINESS DELIVERY VIA GROUND
FedEx Ground Choose this service for economical ground delivery to U.S. businesses. You get day-definite delivery in 15 business days (37 business days to and from Alaska and Hawaii) based on the distance to your destination. Delivery is by the end of the business day. Available to every business address throughout all 50 states. FedEx Home Delivery Get residential day-definite delivery in 15 business days (37 business days to and from Alaska and Hawaii) based on the distance to your destination. Delivery is between 9 a.m. and 8 p.m., Tuesday through Saturday. Available to every U.S. residential address, for packages up to 70 lbs. Premium service upgrades are available if your recipient has a special delivery need.1 FedEx SmartPost An efficient, cost-effective way to ship low-weight residential packages. Delivery is typically in 28 business days based on the distance to your destination (longer time-in-transit outside the contiguous 48 states). We pick up and sort the packages, then route them to a U.S. Post OfficeTM facility for final delivery. Packages up to 70 lbs. Contract-only service; contact your FedEx account executive for information.
1
RESIDENTIAL DELIVERY VIA GROUND
Premium service upgrades are not available to all areas. Contact your FedEx account executive for more information. 2 See the FedEx Express Terms and Conditions and FedEx Ground Tariff at the back of this book for details. The FedEx Money-Back Guarantee does not apply to FedEx SmartPost shipments. Post Office is a trademark of the United States Postal Service.
Table of Contents
USE oUR SERVIcES
INTERNATIONAL PACKAGE SERVICES

Details at fedex.com/internationalpackages
YoUR SHIPPInG nE E D nE o U R S E R V It IE o L U c on
FASTEST-POSSIBLE DELIVERY
FedEx International next Flight Get urgent delivery in just hours, depending on flight availability, to major cities in more than 220 countries and territories. Available 24 hours a day, 365 days a year, for packages up to 2,200 lbs. (more with prior approval). Call 1.800.974.7333 to request pickup. FedEx International First Reach key European markets early in the day. Delivery as early as 9 a.m. to destinations in Belgium, England, France, Germany, Italy, the Netherlands, Spain and Switzerland, in 2 business days. Inbound delivery to select U.S. ZIP codes from more than 60 countries in 1 or 2 business days.
IntERnAtIonAL RESoURcES Access tools and resources for global shippers, including information on our FedEx Crossborder Solutions to Canada and Mexico, online at fedex.com/international. FEDEX 10kG BoX AnD FEDEX 25kG BoX These boxes are an easy way to ship internationally. You pay the same flat rate no matter how much you put in them up to 22 lbs. for the FedEx 10kg Box and up to 56 lbs. for the FedEx 25kg Box. Delivery is via FedEx International Priority to more than 220 countries and territories typically in 1, 2 or 3 business days. The boxes are available at many staffed FedEx shipping locations.
DELIVERY IN 1, 2 OR 3 BUSINESS DAYS
FedEx International Priority Your high-value shipments arrive typically in 1, 2 or 3 business days. Service is available to more than 220 countries and territories (see pp. 5153), including delivery to major cities in Europe in 2 business days by noon. U.S.-inbound delivery is also available by 10:30 a.m. or noon to many locations. Ship until the close of business in western Europe for next-business-day delivery by 3 p.m. to major East Coast markets. FedEx International Economy Cost-effective delivery typically in 25 business days to more than 215 countries and territories (2 or 3 business days to key markets such as Canada, Mexico and Puerto Rico). See pp. 5153 for countries served. U.S.-inbound delivery is available from more than 90 countries and territories. FedEx International MailService For catalogs, brochures and other mail. FedEx or our designee sorts and stamps each piece, then tenders the shipment to the postal service in the destination country for final delivery. Delivery is in 47 (Premium) or 711 (Standard) business days from pickup to hand-off to the destination country postal service. Go to fedex.com/us/fims for details. Contract-only service; contact your FedEx account executive for information. FedEx International Ground Get economical day-definite ground delivery to Canada typically in 27 business days, based on the distance to your destination. Delivery is by the end of the business day. Customs clearance is included through our brokerage-inclusive service (a fee applies); ask your FedEx account executive how this service can simplify payment of duties and taxes assessed in Canada. FedEx SmartPost International Ideal for shipping low-weight packages from the U.S. to all residential addresses in Canada, including P.O. boxes. A comprehensive customs-clearance solution and residential delivery by Canada Post is included. Delivery is typically in 314 business days based on the distance to your destination. Contract-only service; contact your FedEx account executive for information.
DELIVERY WITHIN 5 BUSINESS DAYS
INTERNATIONAL MAIL DELIVERY
GROUND DELIVERY TO CANADA
Table of Contents
U.S. FREIGHT SERVICES

Details at fedex.com/usfreight
Yo UR S hIppInG nEED Y o UR S hIppInG nE ED oUR SERVIcE oUR SolUtIon
URGENT DELIVERy
FedEx SameDay Freight Available 365 days a year for your most urgent freight shipments. Delivery is in just hours for shipments of 151 lbs. or more composed of multiple packages or palletized freight. Available throughout all 50 states. Go to fedexsameday.com or call 1.800.399.5999 to request pickup. See p. 4 for information on enhanced intra-city freight delivery via FedEx SameDay City. FedEx 1Day Freight Ideal for your emergency freight needs. Next-business-day delivery by 10:30 a.m. or noon to most locations. Available throughout all 50 states (Hawaii service is to and from the island of Oahu only). Saturday delivery is available in major markets by noon or 1:30 p.m. for an additional charge. Advance confirmation required: Select Prepare Shipment from the Ship tab at fedex.com or call 1.800.332.0807. FedEx 2Day Freight Choose this service to synchronize your freight deliveries. Second-business-day delivery by noon to most locations. Available throughout all 50 states (Hawaii service is to and from the island of Oahu only). Saturday delivery is available in major markets by 1:30 or 4:30 p.m. for an additional charge. Select Prepare Shipment from the Ship tab at fedex.com. FedEx 3Day Freight A cost-effective choice when theres more time in your schedule. Third-business-day delivery by 3 p.m. to most locations. Available throughout all states except Alaska and Hawaii. Select Prepare Shipment from the Ship tab at fedex.com. mUltIWEIGht pRIcInG Multiweight pricing can help you save money on multiple-piece shipments. With FedEx Express , Multiweight qualifying shipments weighing 100 lbs. or more (200 lbs. or more for FedEx Express Saver1) are rated on both a per-package and total-shipment-weight basis, and you pay the lower rate. International shipments are rated on a total-shipment-weight basis. FedEx Ground Multiweight applies to shipments weighing 200 lbs. or more (150 lbs. or more to Canada). No special handling is required, and you get the same delivery commitments that apply for regular FedEx Ground packages. Ask your FedEx account executive if you qualify.
DELIVERy IN 1, 2 OR 3 BUSINESS DAyS
LTL (LESS-THAN-TRUCkLOAD) FREIGHT DELIVERy
FedEx Freight and FedEx national ltlSm (U.S. and International) For regional and interregional LTL (less-than-truckload) freight. FedEx Freight focuses on regional next- and second-day delivery while FedEx National LTL provides long-haul service for planned inventory replenishment. Available throughout North America, with extended service to and from the Caribbean, Central and South America, and Europe. For more information, go to fedex.com/us/freight/main or call 1.866.393.4585. FedEx custom critical (U.S. and International) Available 365 days a year for same-day or next-business-day delivery of your most challenging shipments, from specialty freight to critical deadlines. Services include Surface Expedite solutions throughout North America (with no size or weight restrictions) and global air solutions, plus services for delicate, high-security or temperature-sensitive freight. For more information, go to customcritical.fedex.com or call 1.800.762.3787.
1
CRITICAL DEADLINES AND SPECIALTy SHIPmENTS
Effective Jan. 18, 2010.
Table of Contents
USE oUR SERVIcES
INTERNATIONAL FREIGHT SERVICES

Details at fedex.com/internationalfreight
YoUR SHIPPInG n E E D o U R S o R U I c on oUR E L V t I E
DELIVERY IN 1, 2 OR 3 BUSINESS DAYS
PALLEt SIzE AnD WEIGHt Most FedEx Express Freight services accept pallets weighing 151 lbs. or more, with no limit on total shipment weight. Pallets exceeding 2,200 lbs. and pallets exceeding 70 inches in height or 119 inches in length or 80 inches in width require prior approval. Some exceptions apply. Go to fedex.com/ourservices and select a service to confirm weight limitations and pallet-size requirements.
FedEx International Priority Freight Your high-value international freight shipments arrive typically in 1, 2 or 3 business days. Available to more than 130 countries and territories (see p. 84). U.S.-inbound delivery is also available by 10:30 a.m. or noon to many locations. Pickup and delivery options at your door or the airport. Advance confirmation required: Select Prepare Shipment from the Ship tab at fedex.com or call 1.800.332.0807. FedEx International Economy Freight Now available to more than 80 countries and territories see p. 84 for a complete list. Delivery is typically within 5 business days (2 or 3 business days to key markets such as Canada, Mexico and Puerto Rico). U.S.-inbound delivery is available from more than 50 countries and territories. Advance confirmation required: Select Prepare Shipment from the Ship tab at fedex.com or call 1.800.332.0807. FedEx International Premium Delivery typically in 13 business days for high-priority controlled export shipments and dangerous goods. Available to more than 30 countries (see p. 87). Pickup is available in the U.S. for an additional charge. To use this service, complete the FedEx IATA (023) Air Waybill or the IATA Neutral Air Waybill. Advance confirmation required: Call 1.800.332.0807. FedEx International Express Freight (IXF) and FedEx International Airport-to-AirportSM Delivery typically in 2 or 3 and 35 business days, respectively. To use these services, complete the FedEx IATA (023) Air Waybill or IATA Neutral Air Waybill. For more information, including rates, call FedEx Express Freight Customer Service at 1.800.332.0807.
DELIVERY WITHIN 5 BUSINESS DAYS
RELIABLE AIR CARGO SERVICES
OCEAN AND AIR FREIGHT FORWARDING
FedEx trade networks (U.S. and International) Get end-to-end global shipping solutions that help with the complexities of international trade. Services include ocean and air freight forwarding, global order logistics, customs brokerage, distribution and other trade-facilitation solutions. Multiple sailing, flight, pricing and gateway options give you maximum flexibility. For more information, go to ftn.fedex.com or call 1.800.249.2953. FedEx International DirectDistribution Use these seamless, door-to-door services to move your goods across borders to customers and retail stores, bypassing distribution centers and cutting fees and time to market. Air and Ocean Solutions Your shipments are consolidated at manufacturing points in Asia, Europe and select Latin American locations, then transported by plane or ship to the U.S., Canada and Puerto Rico for delivery to individual recipients. Surface Solutions Your shipments are individually labeled and consolidated at manufacturing points in Mexico and Canada, and then transported by road to the U.S. for delivery to individual recipients. We also offer a drop-ship option for U.S.-to-Canada shipments: You arrange for delivery to a FedEx Ground hub in Canada, then we break down the consolidation and deliver individual shipments. FedEx International Priority DirectDistribution and FedEx International Priority DirectDistribution Freight We clear consolidated shipments through customs as a single entry then deliver to individual recipients, typically in 14 business days. Package-only shipments to multiple European Union countries can be cleared as one unit. Contract-only service; contact your FedEx account executive for information.
AIR, SURFACE AND OCEAN DISTRIBUTION SERVICE
Table of Contents
ExTRA SERVICES AND VALUE-ADDED OPTIONS

Details at fedex.com/extraservices
Yo UR S HIPPInG nE ED Y o UR S HIPPInG nE ED oUR SoLUtIon oUR SoLUtIon
RETURN SERVICES
FedEx Expresstag and FedEx Ground call tag An easy way for your customers to return packages. You specify the pickup location and FedEx provides the return shipping label to your customer at pickup (commercial or residential pickup available). FedEx Print Return Label and FedEx E-Mail Return Label Take charge of returns management. You create the return shipping label on your computer or shipping system, then simply print and provide it to your customer, or send it via e-mail. FedEx Stamps Preprinted FedEx Express Billable Stamps and FedEx Express Prepaid Stamps allow you to allocate costs and specify a delivery service in advance.

FedEx Ground Package Returns Program Preprinted ground labels offer a convenient solution for shippers with a high volume of returns in the U.S. and Canada. FedEx Return System Manage returns via our network of staffed locations. FedEx SmartPost Returns A convenient solution for returns of low-weight residential packages. Contract-only service; contact your FedEx account executive for information. PICKUP AND DELIVERY OPTIONS Pickup Service Go to fedex.com and select Schedule a Pickup from the Ship tab to schedule a FedEx Express or FedEx Ground pickup at your location. Saturday Service Available in most U.S. cities and select international locations. For availability, select Get Rates & Transit Times from the Ship tab at fedex.com. FedEx Delivery Signature options Select Indirect Signature Required, Direct Signature Required or Adult Signature Required when you need a signature upon delivery. FedEx Home Delivery Premium Service Upgrades Choose from date-certain, evening or appointment home delivery to accommodate your recipients schedule. Hold at FedEx Location Service Well hold your FedEx Express shipment for pickup at the FedEx shipping location you specify. PROOF OF DELIVERY FedEx Ground Automatic Proof of Delivery We collect a signature via one of the FedEx Delivery Signature Options and give you verification your shipment was received. FedEx Ground P.o.D. Advantage Receive proof of delivery via CD or FTP. FedEx Signature Proof of Delivery Request an image of your recipients signature. COLLECT-ON-DELIVERY PAYMENT FedEx collect on Delivery (c.o.D.) We collect payment from your recipient and return it to you the next business day (where available; otherwise via FedEx 2Day). FedEx Ground c.o.D. Choose from three payment-collection options: currency C.O.D., guaranteed funds C.O.D. or regular C.O.D. FedEx Ground Electronic c.o.D. (E.c.o.D.) We deposit payment in your bank account within 24 or 48 hours after delivery, whichever you prefer. SPECIAL HANDLING SERVICES FedEx charters Charter an entire airplane and crew for special shipments. FedEx International Broker Select Select a customs broker other than FedEx to clear your shipment. Just provide broker contact information on your documentation. FedEx International controlled Export Get customs-cleared, door-to-door delivery in 13 business days for certain in-bond shipments and other controlled exports.
DAnGERoUS GooDS (FEDEX EXPRESS) FedEx Express provides reliable delivery and support when your shipment contains dangerous goods. For special requirements, shipping checklists, seminar dates and other details, go to fedex.com/extraservices and select Dangerous Goods. HAzARDoUS MAtERIALS (FEDEX GRoUnD) Choose FedEx Ground for safe, reliable delivery when your shipment contains hazardous materials. Go to fedex.com/extraservices and select Hazardous Materials for sample forms, information on how to qualify and other resources.
Table of Contents
USE oUR SERVIcES
PACKAGING RESOURCES
Details at fedex.com/packaging
YoUR SHIPPInG n E E D YoUR SHIPPInG n E E D oUR S o L U t I on oUR
PACKAGING ExPERTS TO PACK YOUR SHIPMENT FOR YOU
EnVIRonMEntAL InFoRMAtIon The FedEx Envelope and Legal Size Reusable FedEx Envelope are made from 100 percent recycled paperboard, and most FedEx paks contain 60 percent recycled content. The FedEx Small Box, FedEx Medium Box and FedEx Large Box contain a minimum of 30 percent recycled content. The FedEx 10kg Box and FedEx 25kg Box contain a minimum of 70 percent recycled content. The corrugated boxes sold at many FedEx shipping locations contain a minimum of 20 percent recycled content.
Pack-and-Ship Pros Short on time and dont have the supplies needed to pack your shipment? Let us pack it for you. Visit your local FedEx Office Print & Ship , Center SM where our experienced staff can take care of your packing needs, whether youre shipping documents or fragile items. We offer a variety of packing and shipping services, and boxes and cushioning material to protect items in transit. If your shipment wont fit in a standard box, we can customize a box on-site. To find a FedEx Office location near you, go to fedex.com/office. Packaging You can Purchase Youll find a variety of shipping supplies available for purchase at FedEx Office and FedEx World Service Center locations, including: An assortment of corrugated boxes. Packaging for specialty items such as laptop computers, small electronic devices and framed art. Air-cellular cushioning, padded envelopes, tape, packaging peanuts and other supplies. Packaging for FedEx Express Shipments Use these packaging options for FedEx Express shipments only. Any other use is prohibited. FedEx Envelope and Legal Size Reusable FedEx Envelope For standard-size and legal-size documents. FedEx Small Pak, FedEx Large Pak and FedEx Padded Pak Tear- and water-resistant packaging. FedEx Small Box, FedEx Medium Box and FedEx Large Box Sturdy boxes in a variety of sizes. Go to fedex.com/packaging and select Get Packaging & Supplies for more FedEx Express packaging options.
BOxES AND OTHER SHIPPING SUPPLIES
TIPS TO HELP YOU PACK LIKE A PRO
Use these tips to get started properly packing your FedEx Ground shipments, or FedEx Express shipments if you use your own packaging. 1. Use corrugated boxes Use sturdy boxes with all flaps intact. If youre reusing a box, make sure there are no holes, tears or corner dents, and remove or mark through old labels. 2. cushion the inside Place 3 inches of cushioning material on the bottom, top and sides so contents do not shift. Use bubble padding, loosefill peanuts, corrugated fiberboard, foam pads or molded plastic as cushioning material. 3. Seal your package Tape seams end-to-end with tape thats at least 2 inches wide. Use pressure-sensitive packing tape, water-activated packing tape (minimum 60-lb. grade) or water-activated reinforced tape.
Table of Contents
SHIPPING LABELS AND DOCUMENTATION

Details at fedex.com/createlabels
CONVENIENT WAYS TO CREATE SHIPPING LABELS ONLINE
FedEx Ship Manager at fedex.com You can access FedEx Ship Manager at fedex.com 24 hours a day, 7 days a week to create labels for FedEx Express, FedEx Ground and FedEx Home Delivery shipments, and: Schedule pickups, verify addresses and generate return labels. Get courtesy rate quotes (account-specific or standard list rates). Save time by storing up to 300 shipment profiles for repeat shipments to the same address, and creating one label for a multiple-piece shipment. More Electronic Shipping tools FedEx offers a range of electronic solutions that help you prepare documentation, avoid delays caused by inaccurate or incomplete information, and manage your shipping efficiently. For an overview, go to fedex.com/createlabels and select Electronic shipping tools.
SHIPMENT DOCUMENTATION TO PREPARE MANUALLY
FedEx Express Documentation FedEx US Airbill For FedEx Express package and freight shipments within the U.S. FedEx International Air Waybill For most FedEx Express international package shipments. FedEx Expanded Service International Air Waybill For international express freight, dangerous goods and FedEx International Broker Select shipments, as well as certain shipments covered by a letter of credit that require a courier receipt. FedEx Ground Documentation FedEx Ground Bar-Code Labels There are separate bar-code labels for FedEx Ground, FedEx International Ground and FedEx Home Delivery. Use them in combination with an address label that you create yourself. FedEx Ground Pick-Up Record If you use preprinted bar-code labels, complete a page from your pickup record and give it to your FedEx Ground driver with each days shipments. FedEx Ground International Shipment Label Attach one to each FedEx International Ground package.
SPEcIALIzED FoRMS FedEx SameDay and FedEx International Next Flight have their own separate documentation that the courier will bring to you at pickup. Have a government-issued photo ID ready when the courier arrives.
GOVERNMENT-REqUIRED U.S. ExPORT DOCUMENTATION
commercial Invoice The official transaction record between an exporter and an importer. Submit one signed original and two copies for FedEx Express, and five copies for FedEx International Ground. certificate of origin A record of where the products you ship were manufactured. Submit one original. Electronic Export Information (EEI) You can self-file EEI information or authorize us . to file on your behalf via FedEx Export AgentFile
10
Table of Contents
USE oUR SERVIcES
DROP-OFF AND TRACKING

YoUR SHIPPInG nE E D YoUR SHIPPInG n E E D
Details at fedex.com/locationsandtracking
o U R S oL Ut IIo n oUR S oL Ut o n
CONVENIENT SHIPPING LOCATIONS
FInD A LocAtIon onLInE Go to fedex.com and select Find Locations from the Ship tab for FedEx shipping locations in your area. tRAckInG on tHE Go With FedEx Mobile you can track shipment status, create labels and manage your shipping using your mobile phone or other Web-enabled wireless device. Select the Business Solutions tab at fedex.com, then Learn About FedEx Mobile, for details.
FedEx office FedEx Office Print & Ship Centers are your access point to printing and shipping expertise. You can drop off packages and handle other business needs at more than 1,900 digitally connected locations.1 Many are open 24 hours a day, 7 days a week. Utilize our full range of FedEx Express and FedEx Ground delivery services, and rely on pack-and-ship pros who can answer questions and pack your shipment. Or go to fedex.com/office to access FedEx OfficeSM Print Online and other online resources. FedEx World Service center Locations The shipping specialists at these locations can help you choose a delivery service, complete documentation and create shipping labels. Many locations are open late and on Saturdays to accommodate your schedule. Check fedex.com for the list of services offered at each location (select Find Locations from the Ship tab). FedEx Authorized Shipcenter Locations Stop by these independently owned locations for packaging and shipping services. You can ship both FedEx Express and FedEx Ground packages at most locations. Most also offer faxing, copying and other business services. Note: Rates for processing packages reflect each locations own pricing policies. FedEx Express Drop Boxes There are more than 43,000 drop boxes in office buildings, shopping malls, airports, FedEx Office locations, select Post Office locations and other busy areas. Most have a limited quantity of airbills and packaging supplies, and some offer Saturday pickup (if not, packages are picked up on Monday).
SHIPMENT-STATUS UPDATES
My FedEx Advanced tracking at fedex.com For powerful search features and other tools, log in to My FedEx at fedex.com, then select the Advanced Tracking tab. Advanced Tracking provides: Shipment-status updates in an easy-to-scan format, with search and filtering capabilities that help you quickly find shipment information. A broad view of your inbound, outbound and third-party shipments. Notification when a delivery exception or clearance delay occurs. track at fedex.com by tracking number Go to fedex.com to track up to 30 FedEx Express, FedEx Ground, FedEx Home Delivery, FedEx SmartPost, FedEx Freight and FedEx Custom Critical shipments, or FedEx Office orders, and sign up to receive automatic e-mail notification of critical shipping events. track With FedEx Desktop Monitor your shipping right from your desktop. You can nickname shipments, add notes and create watch lists. FedEx Desktop also will notify you when shipments are delivered or when certain shipment exceptions occur. FedEx InSight This shipment-status tracking and management tool is designed for moderate- to high-volume shippers. It monitors your shipping activity and provides status updates. Go to fedex.com/us/insight for more information. More tracking Solutions For more ways to track the status of your shipments, select the Track tab at fedex.com.
1
FedEx Office products, services and hours vary by location.
Table of Contents
11
ACCOUNT MANAGEMENT
Details at fedex.com/afteryouship
MANAGE BILLING FROM YOUR COMPUTER
FedEx Billing online Manage your billing process end to end: Schedule and make payments up to 15 days beyond the date you enter payment information via electronic funds transfer, automatic debit or paper check. Combine multiple invoices into a single payment. Review individual shipment details or a complete invoice. Request invoice adjustments or a review of shipping charges. Create PDF files of your invoices that you can archive or e-mail. To register, click on the Manage tab at fedex.com. FedEx Electronic Data Interchange (EDI) Integrate your accounts-payable process with electronic FedEx invoice, remittance and adjustment data. By consolidating invoices for multiple FedEx accounts into a single transmission, you increase your control over costs even when shipments originate from multiple sites. If you have large volumes of data and want details about EDI, call 1.888.450.1774 or contact your FedEx account executive. FedEx Ground coLLEct This payment option allows you, as the recipient, to be invoiced directly for inbound shipments, so you can control costs and avoid charges added by your suppliers. You receive a weekly itemized invoice detailing charges. You do not need to disclose your account number to your suppliers, who ship as usual by selecting this option via their FedEx Ship Manager shipping solution. Available in the U.S. and Canada. Not available for FedEx Home Delivery. Account setup is required before you direct suppliers to ship via FedEx Ground COLLECT. Contact your FedEx account executive for more information. Payment options1,2 Electronic funds transfer or automatic debit Requires a FedEx account number and prior approval. Check or money order Includes cashiers checks and travelers checks. We do not accept counter checks or third-party checks. Credit card You can pay using your credit card in the following ways: Bill your FedEx account charges directly to a credit card. Write your credit card number on your airbill or air waybill. Use your credit card to ship online with FedEx Ship Manager at fedex.com even if you do not have a FedEx account. Use your credit card when you drop off a package at a FedEx shipping location. Cash Not an available option at some FedEx shipping locations.
1
INVOICE DATA INTEGRATED INTO YOUR SYSTEMS
CONTROL OVER INBOUND SHIPPING COSTS
oPEn An AccoUnt To apply for a FedEx account, go to fedex.com, call 1.800.GoFedEx 1.800.463.3339 and say new account setup, or ask a counter agent at one of our staffed FedEx locations for help.
MULTIPLE METHODS OF PAYMENT
FedEx Retail Rates will apply if you do not use your FedEx account number when you ship at the counter of our staffed shipping locations. Effective Jan. 18, 2010, FedEx Retail Rates will apply to all shipments originating in the U.S. if you pay by cash, check, debit or credit card instead of using your FedEx account number when you ship. 2 You cannot pay for FedEx SameDay and FedEx International Next Flight shipments with cash, check, travelers check or money order. Cash is also not accepted for FedEx International MailService shipments.
12
Table of Contents
FIND YOUR RATE 15 Rate, Surcharge and Fee Changes 16 How to Calculate Your Rate 17 Contiguous U.S. Package Rates: Zones 28 17 FedEx First Overnight 17 FedEx Priority Overnight 17 FedEx Standard Overnight 17 FedEx 2Day 17 FedEx Express Saver 17 FedEx Ground 17 FedEx Home Delivery 38 Alaska and Hawaii Package Rates 47 U.S. Express Multiweight Rates 49 FedEx SameDay Rates 50 U.S. Express Freight Rates 50 FedEx 1Day Freight 50 FedEx 2Day Freight 50 FedEx 3Day Freight 51 International Express Package Zones 54 International Express Package Zones: Canada 55 Puerto Rico Rates (U.S. Export) 57 Canada Rates (U.S. Export) 60 Mexico Rates (U.S. Export) 61 International Express Package Rates (U.S. Export): Zones DO 61 FedEx International First 61 FedEx International Priority 61 FedEx International Economy 73 International Express Multiweight Rates (U.S. Export) 74 International Express Package Rates (U.S. Import) 74 FedEx International First 76 FedEx International Priority 78 FedEx International Economy 80 FedEx International Next Flight Zones and Rates (U.S. Export and U.S. Import) 84 International Express Freight Zones 85 International Express Freight Rates (U.S. Export and U.S. Import) 85 FedEx International Priority Freight 85 FedEx International Economy Freight 87 FedEx International Premium 88 Fees and Other Shipping Information
13
14
RatE, SuRchaRGE and FEE chanGES

For information on FedEx rates, surcharges and fees, or to access FedEx standard list rates and customized rates online, go to fedex.com/us/rates2010.
FIND YOUR RATE
Rate Information Online

Go to fedex.com/us/rates2010 for information on FedEx rates, surcharges and fees, including: changes to FedEx surcharges and fees. Other important changes that may affect your shipping rates. access to zone information, rate quotes, and standard list rates or customized rates. answers to frequently asked questions.
Rates
the rates in this FedEx Service Guide, which are effective Jan. 4, 2010, supersede the rates shown in the January 5, 2009 FedEx Service Guide.
Surcharge and Fee Changes

there are changes to the following FedEx surcharges and fees. Go to fedex.com/us/rates2010 or refer to pp. 90100 of this guide for more information on the changes, which are effective Jan. 4, 2010, unless otherwise noted in this guide.
1
address correction see p. 90 ancillary clearance Service Fees see p. 91 dangerous Goods see p. 92 declared Value see p. 93 delivery area Surcharge see p. 931 delivery Reattempt charge see p. 94 Extra Services charge see p. 95 FedEx collect on delivery (c.O.d.) see p. 95 FedEx delivery Signature Options see p. 95 FedEx Ground alternate address Pickup see p. 95 1 FedEx Ground call tag see p. 96 FedEx Ground c.O.d. see p. 96 FedEx Ground Electronic c.O.d. (E.c.O.d.) see p. 96 hazardous Materials see p. 97 Inside delivery charge see p. 97 Inside Pickup charge see p. 97 International Out-of-delivery-area Surcharge see p. 97 International Out-of-Pickup-area Surcharge see p. 97 Minimum Billable Weight for FedEx Express Packaging see p. 981 On-call Pickup charge see p. 991 Oversize charge see p. 99 Reroute of Shipment see p. 99 Residential delivery charge see p. 99 Residential Pickup charge see p. 99 Weekly Pickup Fee see p. 1001
changes effective Jan. 18, 2010.
Table of Contents
15
HOW tO calculatE yOuR RatE

FedEx SameDay and FedEx International next Flight have special rate instructions; see pp. 49 and 8083. you can also get rate quotes and view rates by service or delivery zone online; see FedEx Rate tools at fedex.com/us/rates2010 for details. FedEx account holders can log in for an account-specific courtesy rate quote or a customized rate guide. For FedEx Retail Rates go to fedex.com/us/rates/ratetools.html.
p A ckAgE s ERvIcEs
ExpREss FREIghT sERvIcEs
1.
Find the zone for your destination. For u.S. shipments, go to fedex.com/us/rates/ratetools.html, enter your origin ZIP code in the Get FedEx Zone locators area, then see which zone your destination ZIP code corresponds to. Or request zone location information by calling 1.800.GoFedEx 1.800.463.3339. Zone tables for international shipments are on pp. 5154.
1.
Find the zone for your destination. For u.S. shipments, go to fedex.com/us/rates/ratetools.html, enter your origin ZIP code in the Get FedEx Zone locators area, then see which zone your destination ZIP code corresponds to. Or request zone location information by calling FedEx Express Freight customer Service at 1.800.332.0807. Zone tables for international shipments are on p. 54 (canada shipments) and pp. 84 and 87 (other international shipments).
2.
Determine the weight. turn to the appropriate rate table on pp. 1748 (u.S. shipments) or pp. 5579 (international shipments) and find your package weight. For FedEx Express international shipments, find your total shipment weight. Round up to the next-higher pound. Information about dimensional weight is on p. 94. If dimensional weight applies, find your chargeable weight in the appropriate rate table. For FedEx Express multiple-piece shipments, multiweight pricing may apply. See pp. 4748 (u.S. shipments), p. 56 (Puerto Rico shipments) or p. 73 (international shipments) for details.
2.
Determine the weight. turn to the appropriate rate table on p. 50 (u.S. shipments) or pp. 8587 (international shipments) and find your total shipment weight. Round up to the next-higher pound. Individual pallets typically weigh 151 lbs. or more. Pallets exceeding 2,200 lbs. require prior approval. Information about dimensional weight is on p. 94. If dimensional weight applies, find your chargeable weight in the appropriate rate table. For international shipments, determine your service option (door-todoor, drop-off, hold-at-location, or drop-off and hold-at-location).
3. 4.
1, Find your rate by service. 2, 3 a $2.20 residential surcharge per package will be added to the FedEx Ground standard list rate for FedEx Home Delivery shipments. FedEx Home Delivery is for packages up to 70 lbs.
3. 4.
Find your rate by service. Multiply the per-pound rate by the total shipment weight.
Determine fees. See pp. 88100 for fees and other nontransportation charges that may apply. For FedEx Express u.S. import shipments, call 1.800.GoFedEx 1.800.463.3339 and say international services for service fees applicable from your origin country.
Determine fees. See pp. 88100 for fees and other nontransportation charges that may apply. For FedEx Express u.S. import shipments, call 1.800.332.0807 for service fees applicable from your origin country.
Rates for u.S. services are on a per-package basis and include any excise tax required by the Internal Revenue code on the air transportation portion of these services; and this tax, if any, is paid by us. Effective Jan. 18, 2010, a minimum billable weight of 2 lbs. will apply to u.S. and u.S. export shipments packaged in FedEx Express boxes. For shipments packaged in FedEx Express tubes, a minimum billable weight of 6 lbs. (u.S. shipments) or 7 lbs. (u.S. export shipments) will apply. FedEx Ground return services (excluding FedEx Ground call tag) are subject to a 5-lb., Zone 8 minimum rate.
16
Table of Contents
u.S. PackaGE RatES: ZOnE 21

Shipments moving generally 0150 miles from origin to destination anywhere in the contiguous u.S.
FIND YOUR RATE
Delivery Commitment FedEx Envelope up to 8 oz. FedEx Pak
Next day by 8 or 8:30 a.m.2
Next day by 10:30 a.m.2
Next day by 3 p.m.2
2nd day by 4:30 p.m.2
3rd day by 4:30 p.m.2
15 days based on distance to destination
FedEx First Overnight

$ $ 42.00 ** 45.25 45.90 48.55 50.35 50.65 53.15 54.45 55.00 55.35 55.40 58.30 59.60 60.15 61.55 62.35 63.45 65.05 66.40 67.30 67.65 69.50 70.80 71.75 72.75 73.60 75.00 75.95 77.20 78.20 78.30 80.15 81.75 83.05 84.30 86.20 87.60 87.70 88.70 90.75 91.30 92.90 93.90 95.75 97.35 98.85 100.35 101.55 102.10 103.45
FedEx Priority Overnight

$ $ 17.00 ** 20.25 20.90 23.55 25.35 25.65 28.15 29.45 30.00 30.35 30.40 33.30 34.60 35.15 36.55 37.35 38.45 40.05 41.40 42.30 42.65 44.50 45.80 46.75 47.75 48.60 50.00 50.95 52.20 53.20 53.30 55.15 56.75 58.05 59.30 61.20 62.60 62.70 63.70 65.75 66.30 67.90 68.90 70.75 72.35 73.85 75.35 76.55 77.10 78.45
FedEx Standard Overnight

$ $ 14.70 ** 16.90 18.15 19.40 20.90 21.50 22.75 23.15 24.35 25.65 26.20 27.10 28.00 28.40 29.40 30.55 31.20 32.80 33.75 34.65 35.25 36.20 37.50 38.10 39.10 40.00 40.90 41.55 42.80 43.75 44.40 45.30 46.25 47.25 48.05 49.45 50.35 51.30 52.20 53.50 54.35 55.30 56.25 57.20 58.20 59.15 60.05 61.30 62.25 63.20
FedEx 2Day
*** ** $ 10.95 11.10 11.15 11.45 11.80 12.35 12.80 13.35 14.05 14.70 15.35 16.20 17.30 18.10 18.80 19.25 19.90 20.55 21.30 22.10 23.15 23.80 24.40 24.95 25.75 26.50 27.40 28.20 29.00 29.55 30.40 30.85 31.70 32.70 33.40 33.85 34.50 35.10 36.20 37.15 38.10 38.70 39.55 40.25 41.15 41.60 42.50 43.30 44.15
FedEx Express Saver

*** ** $ 9.75 9.80 9.85 9.95 10.05 10.65 10.70 11.20 11.70 12.45 13.00 13.70 14.50 15.15 15.70 16.25 16.80 17.35 17.95 18.70 19.20 19.70 20.55 21.20 21.85 22.55 23.35 24.00 24.80 25.35 26.00 26.50 27.25 27.75 28.30 29.10 29.65 30.25 31.10 31.35 32.30 32.85 33.55 34.15 34.90 35.40 35.95 36.70 37.25
FedEx Ground FedEx Home Delivery (up to 70 lbs.)

n/a n/a $ 4.84 4.97 5.01 5.15 5.37 5.53 5.81 6.04 6.19 6.39 6.61 6.80 7.01 7.15 7.29 7.40 7.48 7.58 7.71 7.86 8.03 8.22 8.41 8.59 8.81 9.04 9.25 9.43 9.64 9.87 10.07 10.15 10.35 10.47 10.66 10.85 11.04 11.21 11.37 11.48 11.66 11.84 12.00 12.15 12.28 12.42 12.55 12.69 12.82
FedEx Home Delivery Shipments a $2.20 residential surcharge per package will be added to the FedEx Ground standard list rate for FedEx Home Delivery shipments.
1 lb. 2 lbs. 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49
shipments in All Other packaging / Maximum Weight in Lbs.
For FedEx Express Multiweight per-pound rates, see pp. 4748. Some exceptions apply. See p. 4 for details. *Based on the package weight, the corresponding rate applies. any fraction of a pound takes the next-higher rate. ** One-pound rate applies.
1 2
Table of Contents
17

Delivery Commitment
Next day by 3 p.m.2
Service 50 lbs. 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100


$ 103.50 106.90 108.15 109.80 111.15 112.40 114.05 115.75 117.75 119.05 120.95 122.60 124.95 126.60 128.50 130.20 132.20 132.70 136.05 138.05 138.90 141.65 143.15 143.85 143.90 143.95 150.60 151.45 151.50 151.55 151.60 160.10 160.90 163.85 163.90 163.95 168.50 168.55 168.60 168.65 168.70 176.95 177.05 177.10 177.15 177.20 186.10 187.50 187.55 190.95 191.00

$ 78.50 81.90 83.15 84.80 86.15 87.40 89.05 90.75 92.75 94.05 95.95 97.60 99.95 101.60 103.50 105.20 107.20 107.70 111.05 113.05 113.90 116.65 118.15 118.85 118.90 118.95 125.60 126.45 126.50 126.55 126.60 135.10 135.90 138.85 138.90 138.95 143.50 143.55 143.60 143.65 143.70 151.95 152.05 152.10 152.15 152.20 161.10 162.50 162.55 165.95 166.00

$ 64.40 65.35 66.65 67.90 68.80 70.10 71.35 72.90 74.45 75.75 76.95 78.30 80.45 81.60 83.25 84.55 86.05 87.35 88.90 90.50 92.35 94.15 96.05 97.40 99.30 100.80 102.35 104.25 105.80 107.10 107.35 110.50 113.05 114.60 115.85 116.40 118.90 120.30 121.50 123.40 123.45 125.90 127.75 129.65 130.85 130.95 134.70 135.85 135.90 135.95 136.00
FedEx 2Day
$ 44.85 45.50 46.05 46.90 47.55 48.50 49.20 49.80 50.75 51.35 51.85 52.80 53.75 54.65 55.60 56.40 57.15 57.65 58.35 59.30 60.20 61.00 61.75 62.35 63.20 64.10 64.75 65.90 66.50 67.30 68.35 68.95 69.70 70.20 71.10 71.95 72.95 73.50 74.10 74.95 76.20 77.30 78.25 78.85 79.55 80.20 80.80 81.60 82.35 83.05 84.00
FedEx Express Saver

$ 37.30 38.30 38.85 39.65 40.20 40.70 41.30 41.80 42.60 43.00 43.05 44.20 44.95 45.80 46.40 46.95 47.50 48.15 48.65 49.25 49.30 50.70 51.35 51.95 52.40 52.45 54.00 54.70 55.35 56.00 56.05 57.60 58.25 59.15 59.85 60.65 61.35 61.90 62.50 63.10 63.15 64.65 65.35 66.00 66.85 67.45 68.20 68.80 68.90 68.95 69.00

$ 12.95 13.07 13.20 13.33 13.46 13.60 13.72 13.85 13.99 14.12 14.26 14.40 14.51 14.63 14.76 14.88 15.00 15.12 15.24 15.37 15.48 15.95 16.78 17.59 18.41 19.20 19.93 20.70 21.44 22.19 23.01 23.54 24.33 25.16 25.99 26.74 27.56 28.36 29.25 30.13 31.02 31.75 32.52 33.29 34.07 34.87 35.65 36.47 37.29 38.11 38.83
1 2
For FedEx Express Multiweight per-pound rates, see pp. 4748. Some exceptions apply. See p. 4 for details.
18
Table of Contents
FIND YOUR RATE
Delivery Commitment
Next day by 3 p.m.1
Service 101 lbs. 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150

$ 192.91 194.82 196.73 198.64 200.55 202.46 204.37 206.28 208.19 210.10 212.01 213.92 215.83 217.74 219.65 221.56 223.47 225.38 227.29 229.20 231.11 233.02 234.93 236.84 238.75 240.66 242.57 244.48 246.39 248.30 250.21 252.12 254.03 255.94 257.85 259.76 261.67 263.58 265.49 267.40 269.31 271.22 273.13 275.04 276.95 278.86 280.77 282.68 284.59 286.50

$ 167.66 169.32 170.98 172.64 174.30 175.96 177.62 179.28 180.94 182.60 184.26 185.92 187.58 189.24 190.90 192.56 194.22 195.88 197.54 199.20 200.86 202.52 204.18 205.84 207.50 209.16 210.82 212.48 214.14 215.80 217.46 219.12 220.78 222.44 224.10 225.76 227.42 229.08 230.74 232.40 234.06 235.72 237.38 239.04 240.70 242.36 244.02 245.68 247.34 249.00

$ 137.36 138.72 140.08 141.44 142.80 144.16 145.52 146.88 148.24 149.60 150.96 152.32 153.68 155.04 156.40 157.76 159.12 160.48 161.84 163.20 164.56 165.92 167.28 168.64 170.00 171.36 172.72 174.08 175.44 176.80 178.16 179.52 180.88 182.24 183.60 184.96 186.32 187.68 189.04 190.40 191.76 193.12 194.48 195.84 197.20 198.56 199.92 201.28 202.64 204.00
FedEx 2Day
$ 84.84 85.68 86.52 87.36 88.20 89.04 89.88 90.72 91.56 92.40 93.24 94.08 94.92 95.76 96.60 97.44 98.28 99.12 99.96 100.80 101.64 102.48 103.32 104.16 105.00 105.84 106.68 107.52 108.36 109.20 110.04 110.88 111.72 112.56 113.40 114.24 115.08 115.92 116.76 117.60 118.44 119.28 120.12 120.96 121.80 122.64 123.48 124.32 125.16 126.00
FedEx Express Saver

$ 69.69 70.38 71.07 71.76 72.45 73.14 73.83 74.52 75.21 75.90 76.59 77.28 77.97 78.66 79.35 80.04 80.73 81.42 82.11 82.80 83.49 84.18 84.87 85.56 86.25 86.94 87.63 88.32 89.01 89.70 90.39 91.08 91.77 92.46 93.15 93.84 94.53 95.22 95.91 96.60 97.29 97.98 98.67 99.36 100.05 100.74 101.43 102.12 102.81 103.50
FedEx Ground
39.50 39.90 40.59 41.24 41.92 42.61 43.23 43.85 44.48 45.04 45.53 46.01 46.51 47.00 47.51 48.00 48.48 49.00 49.50 50.36 50.91 51.27 51.79 52.30 52.81 53.33 53.84 54.37 54.88 55.41 55.94 56.46 56.99 57.51 58.04 58.57 59.10 59.63 60.16 60.71 61.24 61.48 62.03 62.57 62.79 63.34 63.87 64.28 64.63 65.18
1
Some exceptions apply. See p. 4 for details.
Table of Contents
19

Next day by 3 p.m.2

$ $ 45.20 ** 52.15 54.55 56.35 57.85 59.25 61.15 63.00 64.85 66.30 66.35 70.35 72.20 74.00 75.85 77.65 79.45 81.30 83.10 84.65 85.95 87.75 89.20 90.50 91.65 92.60 94.60 95.90 97.45 98.65 99.25 101.40 103.20 105.15 106.40 107.90 109.20 111.60 113.00 114.50 116.00 117.85 119.70 121.50 123.40 125.50 127.65 129.80 131.90 134.35

$ $ 20.20 ** 27.15 29.55 31.35 32.85 34.25 36.15 38.00 39.85 41.30 41.35 45.35 47.20 49.00 50.85 52.65 54.45 56.30 58.10 59.65 60.95 62.75 64.20 65.50 66.65 67.60 69.60 70.90 72.45 73.65 74.25 76.40 78.20 80.15 81.40 82.90 84.20 86.60 88.00 89.50 91.00 92.85 94.70 96.50 98.40 100.50 102.65 104.80 106.90 109.35

$ $ 17.50 ** 22.75 24.10 25.50 27.20 27.55 31.00 32.35 33.30 34.75 36.10 37.70 39.55 41.60 43.15 44.65 45.70 46.55 47.75 49.10 50.50 51.50 52.60 53.55 54.45 55.65 57.20 58.75 60.30 61.40 62.10 62.80 63.85 65.15 66.65 67.90 69.35 70.30 71.70 73.40 75.10 76.15 77.20 78.90 80.25 82.00 83.35 85.10 86.80 88.50
FedEx 2Day
*** ** $ 11.20 11.40 11.75 12.15 12.55 13.05 14.30 15.60 16.25 17.30 18.20 19.25 20.25 21.30 21.85 22.55 23.25 24.00 24.70 25.75 26.75 28.00 28.65 29.75 30.60 31.40 32.35 33.45 34.00 34.95 36.10 36.90 37.80 38.55 39.70 40.60 41.20 41.85 42.90 44.00 45.05 46.20 47.15 47.75 48.85 49.45 50.40 51.55 52.80
FedEx Express Saver

*** ** $ 9.80 9.95 10.00 10.05 10.50 11.65 12.60 13.70 14.50 15.45 16.25 17.05 17.85 18.80 19.45 20.15 20.75 21.60 22.25 23.05 23.85 24.70 25.35 26.10 27.25 27.95 28.90 29.70 30.30 30.80 32.25 33.00 33.55 34.40 35.40 36.15 36.90 37.55 38.30 39.00 40.30 41.15 42.05 42.60 43.35 44.20 44.95 45.90 46.90

n/a n/a $ 5.01 5.28 5.53 5.71 5.79 5.97 6.15 6.34 6.52 6.56 6.85 7.06 7.27 7.49 7.72 7.84 8.09 8.32 8.60 8.88 9.16 9.43 9.72 9.97 10.24 10.48 10.72 10.98 11.19 11.47 11.70 11.96 12.23 12.50 12.79 12.97 13.26 13.47 13.73 14.04 14.27 14.45 14.71 14.95 15.21 15.45 15.61 15.83 16.03
1 lb. 2 lbs. 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49
1 2
For FedEx Express Multiweight per-pound rates, see pp. 4748.
Some exceptions apply. See p. 4 for details. * Based on the package weight, the corresponding rate applies. any fraction of a pound takes the next-higher rate. ** One-pound rate applies.
20
Table of Contents
FIND YOUR RATE
Delivery Commitment
Next day by 3 p.m.1
Service 50 lbs. 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100


$ 135.50 138.90 141.35 143.20 145.60 147.80 150.15 152.30 154.40 156.60 158.70 161.20 163.60 166.35 169.10 171.85 174.55 177.35 180.05 182.80 184.05 188.55 191.35 194.35 197.10 198.60 202.90 205.65 206.70 209.15 209.20 214.55 218.80 221.20 223.30 225.80 226.35 230.65 231.20 231.25 231.30 240.15 240.50 242.90 245.10 245.15 251.70 254.10 254.45 256.80 260.00

$ 110.50 113.90 116.35 118.20 120.60 122.80 125.15 127.30 129.40 131.60 133.70 136.20 138.60 141.35 144.10 146.85 149.55 152.35 155.05 157.80 159.05 163.55 166.35 169.35 172.10 173.60 177.90 180.65 181.70 184.15 184.20 189.55 193.80 196.20 198.30 200.80 201.35 205.65 206.20 206.25 206.30 215.15 215.50 217.90 220.10 220.15 226.70 229.10 229.45 231.80 235.00

$ 89.85 91.55 92.95 94.95 96.70 98.75 100.45 102.55 104.95 107.60 110.00 112.05 113.70 115.90 118.20 120.30 120.35 125.10 127.45 129.55 132.20 134.30 136.40 139.45 141.90 143.85 143.90 148.40 150.80 153.55 156.00 158.75 161.20 163.90 166.40 169.10 171.55 174.30 177.05 179.75 182.20 184.95 187.05 189.25 191.30 193.50 195.60 197.75 199.90 201.70 202.00
FedEx 2Day
$ 53.50 54.05 54.95 56.00 56.90 57.85 58.65 59.60 60.55 61.25 61.85 62.70 63.90 64.95 65.95 66.90 67.50 68.85 69.45 70.45 71.50 72.50 73.80 74.45 75.35 76.55 77.45 78.45 79.05 80.05 81.00 81.95 82.95 83.90 85.00 86.15 86.20 87.90 88.95 89.55 90.45 91.60 92.50 93.85 93.90 93.95 95.80 95.85 95.90 95.95 96.00
FedEx Express Saver

$ 46.95 48.30 49.10 50.00 51.00 51.75 52.35 53.05 53.85 54.45 54.50 56.05 57.05 57.90 58.65 59.50 60.25 61.40 62.15 62.75 62.80 64.70 65.75 66.50 67.15 67.30 69.00 69.85 70.65 71.25 71.30 73.10 73.95 74.00 75.75 75.80 77.45 78.20 79.05 79.80 79.85 81.55 82.35 83.35 84.25 85.00 85.65 86.45 87.30 87.80 88.00

$ 16.21 16.36 16.49 16.67 16.82 16.96 17.12 17.30 17.48 17.67 17.86 18.03 18.17 18.35 18.54 18.75 18.97 19.17 19.37 19.56 19.75 20.18 20.94 21.67 22.39 23.15 23.84 24.51 25.17 25.86 26.61 27.09 27.75 28.32 29.01 29.71 30.38 31.09 31.78 32.45 33.06 33.72 34.36 35.02 35.65 36.25 36.87 37.57 38.18 38.79 39.42
Table of Contents
21

Delivery Commitment
Next day by 3 p.m.2
Service 101 lbs. 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150

$ 262.60 265.20 267.80 270.40 273.00 275.60 278.20 280.80 283.40 286.00 288.60 291.20 293.80 296.40 299.00 301.60 304.20 306.80 309.40 312.00 314.60 317.20 319.80 322.40 325.00 327.60 330.20 332.80 335.40 338.00 340.60 343.20 345.80 348.40 351.00 353.60 356.20 358.80 361.40 364.00 366.60 369.20 371.80 374.40 377.00 379.60 382.20 384.80 387.40 390.00

$ 237.35 239.70 242.05 244.40 246.75 249.10 251.45 253.80 256.15 258.50 260.85 263.20 265.55 267.90 270.25 272.60 274.95 277.30 279.65 282.00 284.35 286.70 289.05 291.40 293.75 296.10 298.45 300.80 303.15 305.50 307.85 310.20 312.55 314.90 317.25 319.60 321.95 324.30 326.65 329.00 331.35 333.70 336.05 338.40 340.75 343.10 345.45 347.80 350.15 352.50

$ 204.02 206.04 208.06 210.08 212.10 214.12 216.14 218.16 220.18 222.20 224.22 226.24 228.26 230.28 232.30 234.32 236.34 238.36 240.38 242.40 244.42 246.44 248.46 250.48 252.50 254.52 256.54 258.56 260.58 262.60 264.62 266.64 268.66 270.68 272.70 274.72 276.74 278.76 280.78 282.80 284.82 286.84 288.86 290.88 292.90 294.92 296.94 298.96 300.98 303.00
FedEx 2Day
$ 96.96 97.92 98.88 99.84 100.80 101.76 102.72 103.68 104.64 105.60 106.56 107.52 108.48 109.44 110.40 111.36 112.32 113.28 114.24 115.20 116.16 117.12 118.08 119.04 120.00 120.96 121.92 122.88 123.84 124.80 125.76 126.72 127.68 128.64 129.60 130.56 131.52 132.48 133.44 134.40 135.36 136.32 137.28 138.24 139.20 140.16 141.12 142.08 143.04 144.00
FedEx Express Saver

$ 88.88 89.76 90.64 91.52 92.40 93.28 94.16 95.04 95.92 96.80 97.68 98.56 99.44 100.32 101.20 102.08 102.96 103.84 104.72 105.60 106.48 107.36 108.24 109.12 110.00 110.88 111.76 112.64 113.52 114.40 115.28 116.16 117.04 117.92 118.80 119.68 120.56 121.44 122.32 123.20 124.08 124.96 125.84 126.72 127.60 128.48 129.36 130.24 131.12 132.00
FedEx Ground
40.05 40.65 41.28 41.88 42.52 43.14 43.79 44.41 45.04 45.69 46.19 46.69 47.21 47.73 48.26 48.77 49.29 49.81 50.34 50.86 51.39 51.91 52.43 52.98 53.50 54.03 54.57 55.12 55.65 56.19 56.74 57.28 57.83 58.37 58.93 59.46 60.04 60.61 61.21 61.80 62.36 62.96 63.54 64.12 64.73 65.31 65.91 66.50 67.10 67.71
1 2
22
Table of Contents

FIND YOUR RATE
Next day by 3 p.m.2

$ $ 48.40 ** 59.05 63.40 67.50 71.10 75.35 79.50 83.30 87.05 90.55 93.60 97.20 101.10 104.70 108.80 111.65 115.80 118.40 121.20 123.45 125.95 128.15 130.65 133.20 136.05 138.85 142.00 144.90 148.05 151.20 153.70 156.50 159.35 161.95 165.05 168.20 171.25 174.15 176.75 179.60 182.40 185.25 188.40 191.60 194.45 197.45 200.45 203.55 206.10 208.60

$ $ 23.40 ** 34.05 38.40 42.50 46.10 50.35 54.50 58.30 62.05 65.55 68.60 72.20 76.10 79.70 83.80 86.65 90.80 93.40 96.20 98.45 100.95 103.15 105.65 108.20 111.05 113.85 117.00 119.90 123.05 126.20 128.70 131.50 134.35 136.95 140.05 143.20 146.25 149.15 151.75 154.60 157.40 160.25 163.40 166.60 169.45 172.45 175.45 178.55 181.10 183.60

$ $ 21.30 ** 30.25 34.10 37.75 40.95 44.75 48.40 51.80 55.15 58.25 60.95 64.15 67.60 70.80 74.45 77.00 80.70 83.00 85.50 87.50 94.35 96.85 99.30 102.05 104.75 107.85 111.00 113.90 116.50 119.10 122.35 124.80 126.90 129.50 132.65 135.45 138.30 142.00 145.15 148.35 151.40 153.70 156.30 159.10 162.05 164.85 167.95 171.25 174.50 176.85
FedEx 2Day
*** ** $ 11.60 11.85 12.50 13.55 14.75 16.05 17.40 18.60 20.05 21.60 22.60 23.85 24.75 26.30 27.60 28.80 30.00 31.20 32.10 33.30 34.55 35.50 36.75 37.90 38.70 40.10 41.15 42.00 43.30 44.80 46.05 47.35 48.60 49.65 50.75 51.70 53.00 54.35 55.25 56.55 57.20 58.40 59.25 60.55 61.45 62.70 63.80 64.95 66.05
FedEx Express Saver

*** ** $ 9.85 10.05 10.60 11.10 11.75 13.35 14.40 15.55 16.55 17.45 18.70 19.55 20.55 21.75 22.70 23.45 24.40 25.35 26.25 27.50 28.55 29.65 30.75 31.50 32.55 33.65 34.90 35.75 36.80 37.90 38.85 40.10 41.00 41.95 43.15 44.10 44.95 46.20 47.00 47.15 48.85 49.95 50.90 52.10 53.10 54.10 55.05 55.85 56.90

n/a n/a $ 5.11 5.74 6.03 6.34 6.62 6.73 6.86 7.04 7.16 7.30 7.42 7.57 7.68 7.83 7.96 8.08 8.34 8.60 8.93 9.24 9.54 9.88 10.20 10.53 10.82 11.15 11.41 11.77 12.12 12.49 12.80 13.15 13.48 13.79 14.12 14.43 14.73 15.06 15.40 15.74 16.04 16.35 16.69 16.96 17.28 17.53 17.81 18.08 18.35
1 lb. 2 lbs. 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49
1 2
Table of Contents
23

Delivery Commitment
Next day by 3 p.m.2
Service 50 lbs. 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100


$ 208.65 214.30 217.15 220.00 223.10 227.00 230.75 234.50 238.30 242.05 245.55 249.30 252.75 256.65 260.40 263.85 267.70 271.15 274.90 278.65 278.70 285.95 286.00 293.50 296.95 297.00 304.25 305.50 305.55 305.60 305.65 308.90 321.70 321.75 321.80 326.45 340.30 340.35 340.40 352.25 352.30 359.55 363.30 366.80 370.55 374.35 377.85 381.60 385.35 385.40 391.00

$ 183.65 189.30 192.15 195.00 198.10 202.00 205.75 209.50 213.30 217.05 220.55 224.30 227.75 231.65 235.40 238.85 242.70 246.15 249.90 253.65 253.70 260.95 261.00 268.50 271.95 272.00 279.25 280.50 280.55 280.60 280.65 283.90 296.70 296.75 296.80 301.45 315.30 315.35 315.40 327.25 327.30 334.55 338.30 341.80 345.55 349.35 352.85 356.60 360.35 360.40 366.00

$ 176.90 182.70 185.55 188.40 191.60 194.55 197.80 200.25 202.35 205.60 208.85 212.10 215.40 218.85 222.10 225.20 225.25 232.20 235.65 238.50 242.15 244.20 247.45 251.35 254.65 257.50 261.10 264.25 267.90 271.00 274.65 277.90 282.25 286.10 290.80 295.45 300.05 304.70 309.40 313.95 319.00 323.35 327.60 331.50 335.60 338.65 342.35 345.80 349.45 353.35 355.00
FedEx 2Day
$ 67.10 68.20 69.45 70.40 71.45 72.35 73.40 74.60 75.95 77.40 78.60 79.65 80.60 81.60 82.55 83.80 85.00 86.30 87.50 88.70 90.05 91.25 92.45 93.75 95.00 96.15 97.30 98.50 99.95 101.25 102.70 103.85 105.00 106.35 107.30 108.40 109.65 110.85 112.20 113.30 114.40 114.45 116.75 118.10 118.15 120.55 121.60 122.70 123.55 123.95 124.00
FedEx Express Saver

$ 57.05 58.80 59.85 60.90 62.15 63.05 64.05 65.05 65.90 66.85 66.90 68.80 69.90 70.95 72.05 73.25 74.30 75.10 76.20 77.10 77.15 79.35 80.60 82.10 83.25 83.40 85.50 86.40 87.60 87.70 88.80 91.05 91.80 93.00 94.10 95.05 96.10 97.35 98.50 99.35 100.45 101.40 102.25 103.35 104.25 105.05 106.00 107.00 107.75 107.95 108.00

$ 18.60 18.81 19.01 19.18 19.43 19.62 19.84 20.05 20.28 20.52 20.75 20.97 21.15 21.35 21.57 21.83 22.07 22.29 22.50 22.71 22.93 23.06 23.40 23.75 24.36 25.02 25.60 26.30 26.90 27.61 28.31 29.01 29.71 30.41 31.07 31.72 32.41 33.18 33.85 34.54 35.11 35.84 36.42 37.17 37.74 38.40 39.10 39.75 40.52 41.29 42.06
1 2
24
Table of Contents
FIND YOUR RATE
Delivery Commitment
Next day by 3 p.m.1
Service 101 lbs. 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150

$ 394.91 398.82 402.73 406.64 410.55 414.46 418.37 422.28 426.19 430.10 434.01 437.92 441.83 445.74 449.65 453.56 457.47 461.38 465.29 469.20 473.11 477.02 480.93 484.84 488.75 492.66 496.57 500.48 504.39 508.30 512.21 516.12 520.03 523.94 527.85 531.76 535.67 539.58 543.49 547.40 551.31 555.22 559.13 563.04 566.95 570.86 574.77 578.68 582.59 586.50

$ 369.66 373.32 376.98 380.64 384.30 387.96 391.62 395.28 398.94 402.60 406.26 409.92 413.58 417.24 420.90 424.56 428.22 431.88 435.54 439.20 442.86 446.52 450.18 453.84 457.50 461.16 464.82 468.48 472.14 475.80 479.46 483.12 486.78 490.44 494.10 497.76 501.42 505.08 508.74 512.40 516.06 519.72 523.38 527.04 530.70 534.36 538.02 541.68 545.34 549.00

$ 358.55 362.10 365.65 369.20 372.75 376.30 379.85 383.40 386.95 390.50 394.05 397.60 401.15 404.70 408.25 411.80 415.35 418.90 422.45 426.00 429.55 433.10 436.65 440.20 443.75 447.30 450.85 454.40 457.95 461.50 465.05 468.60 472.15 475.70 479.25 482.80 486.35 489.90 493.45 497.00 500.55 504.10 507.65 511.20 514.75 518.30 521.85 525.40 528.95 532.50
FedEx 2Day
$ 125.24 126.48 127.72 128.96 130.20 131.44 132.68 133.92 135.16 136.40 137.64 138.88 140.12 141.36 142.60 143.84 145.08 146.32 147.56 148.80 150.04 151.28 152.52 153.76 155.00 156.24 157.48 158.72 159.96 161.20 162.44 163.68 164.92 166.16 167.40 168.64 169.88 171.12 172.36 173.60 174.84 176.08 177.32 178.56 179.80 181.04 182.28 183.52 184.76 186.00
FedEx Express Saver

$ 109.08 110.16 111.24 112.32 113.40 114.48 115.56 116.64 117.72 118.80 119.88 120.96 122.04 123.12 124.20 125.28 126.36 127.44 128.52 129.60 130.68 131.76 132.84 133.92 135.00 136.08 137.16 138.24 139.32 140.40 141.48 142.56 143.64 144.72 145.80 146.88 147.96 149.04 150.12 151.20 152.28 153.36 154.44 155.52 156.60 157.68 158.76 159.84 160.92 162.00
FedEx Ground
42.82 43.32 43.85 44.37 44.88 45.40 45.92 46.44 46.95 47.49 48.02 48.54 49.08 49.60 50.15 50.68 51.20 51.75 52.28 52.83 53.36 53.91 54.46 55.02 55.56 56.11 56.67 57.22 57.78 58.31 58.89 59.45 60.01 60.58 61.14 61.72 62.30 62.90 63.49 64.08 64.70 65.29 65.90 66.51 67.12 67.72 68.35 68.96 69.57 70.20
1
Table of Contents
25

Shipments moving generally 6011,000 miles from origin to destination anywhere in the contiguous u.S.
Next day by Next day by 8 or 8:30 a.m.2 10:30 a.m.2
Next day by 3 p.m.2

$ $ 49.70 ** 62.85 66.85 71.35 75.75 80.50 84.85 89.25 93.40 97.80 101.60 105.75 109.50 113.35 117.10 120.85 124.35 127.50 129.70 131.90 134.50 137.30 139.80 142.65 145.65 148.10 151.15 154.75 158.45 161.30 164.40 167.60 170.75 173.90 177.05 180.20 183.35 186.55 189.40 192.50 195.65 198.85 202.00 205.10 208.30 211.45 214.65 217.45 220.65 223.65

$ $ 24.70 ** 37.85 41.85 46.35 50.75 55.50 59.85 64.25 68.40 72.80 76.60 80.75 84.50 88.35 92.10 95.85 99.35 102.50 104.70 106.90 109.50 112.30 114.80 117.65 120.65 123.10 126.15 129.75 133.45 136.30 139.40 142.60 145.75 148.90 152.05 155.20 158.35 161.55 164.40 167.50 170.65 173.85 177.00 180.10 183.30 186.45 189.65 192.45 195.65 198.65

$ $ 22.45 ** 33.55 37.10 41.10 45.00 48.95 52.20 56.70 60.35 64.25 67.60 71.30 74.60 78.00 81.30 84.60 87.70 90.50 92.40 94.35 102.50 105.00 107.45 110.10 112.90 116.50 119.30 121.90 124.40 126.90 129.75 133.00 135.90 138.70 141.20 144.05 146.95 150.55 154.10 157.35 160.95 164.10 167.75 171.25 174.50 177.75 180.60 183.45 186.75 188.85
FedEx 2Day
*** ** $ 13.00 13.85 15.25 17.75 19.70 21.50 23.50 25.55 27.45 29.30 31.35 33.10 35.10 37.15 38.55 39.80 41.65 43.15 44.90 47.00 48.55 49.90 51.35 53.30 55.20 56.95 59.00 60.40 61.80 63.75 65.25 66.80 68.20 70.65 72.00 73.50 75.40 76.90 78.40 80.20 81.70 83.35 84.75 86.30 87.50 88.85 90.05 91.40 93.00
FedEx Express Saver

*** ** $ 10.05 10.20 11.35 12.80 14.00 15.70 16.80 18.10 19.50 20.95 22.10 23.40 24.80 26.30 27.45 28.30 29.60 30.75 31.85 33.20 34.30 35.35 36.45 37.75 39.10 40.30 41.65 42.75 43.85 45.20 46.25 47.45 48.75 49.95 51.15 52.35 53.50 54.80 56.00 56.55 58.50 60.00 61.15 62.40 63.75 64.90 66.25 67.35 68.70

n/a n/a $ 5.34 5.87 6.24 6.65 6.92 7.10 7.29 7.42 7.60 7.81 7.97 8.12 8.31 8.50 8.70 8.87 9.24 9.72 10.16 10.62 11.08 11.49 11.91 12.30 12.67 13.09 13.49 13.90 14.27 14.69 15.09 15.52 15.94 16.35 16.76 17.18 17.59 18.01 18.41 18.81 19.22 19.61 20.03 20.43 20.84 21.22 21.62 21.98 22.36
1 lb. 2 lbs. 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49
1 2
26
Table of Contents
FIND YOUR RATE
Delivery Commitment
Next day by 3 p.m.1
Service 50 lbs. 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100


$ 223.70 230.10 233.25 236.70 239.60 242.40 245.25 248.10 251.20 254.70 257.85 261.95 266.40 269.90 274.00 278.05 282.15 286.60 291.00 295.40 299.55 303.95 308.40 312.80 317.20 317.25 325.70 329.85 333.65 337.70 341.50 341.55 349.75 353.50 353.55 361.35 365.25 369.25 373.05 377.20 380.95 385.05 389.20 389.25 397.10 397.15 404.90 408.75 412.85 416.65 419.00

$ 198.70 205.10 208.25 211.70 214.60 217.40 220.25 223.10 226.20 229.70 232.85 236.95 241.40 244.90 249.00 253.05 257.15 261.60 266.00 270.40 274.55 278.95 283.40 287.80 292.20 292.25 300.70 304.85 308.65 312.70 316.50 316.55 324.75 328.50 328.55 336.35 340.25 344.25 348.05 352.20 355.95 360.05 364.20 364.25 372.10 372.15 379.90 383.75 387.85 391.65 394.00

$ 188.90 195.55 199.25 202.70 206.80 209.60 211.85 215.80 218.75 221.45 225.20 227.85 230.65 234.25 237.85 241.10 241.15 248.20 251.80 255.40 259.30 262.50 266.10 270.00 274.25 278.35 282.45 286.95 291.05 295.45 299.60 303.30 307.60 310.85 314.75 318.35 322.55 326.95 330.50 333.95 337.65 341.90 346.60 350.85 354.80 358.70 362.60 367.00 370.95 374.85 378.00
FedEx 2Day
$ 94.55 95.95 98.20 99.70 101.20 103.05 104.70 106.20 107.95 109.90 111.45 112.85 114.70 116.25 117.80 119.55 121.50 123.45 125.60 127.90 130.10 131.90 133.90 136.15 137.90 139.80 141.40 143.20 145.30 147.35 149.25 149.30 153.10 154.40 155.80 158.30 160.15 161.95 163.45 165.00 166.70 168.85 170.60 172.10 173.55 175.45 177.00 178.35 178.40 178.45 179.00
FedEx Express Saver

$ 68.80 70.95 72.05 73.25 74.60 75.75 77.10 78.30 79.50 80.60 80.75 83.40 84.60 85.90 87.05 88.25 89.45 90.80 91.95 93.00 94.40 95.20 96.55 97.70 99.20 99.25 102.25 103.90 105.50 106.50 106.55 109.25 110.75 112.05 113.25 114.60 115.75 117.00 118.60 119.95 120.00 122.45 124.10 125.15 126.60 127.70 128.85 130.35 131.45 132.85 133.00

$ 22.69 23.04 23.35 23.65 23.97 24.32 24.66 25.02 25.28 25.52 25.71 26.00 26.23 26.45 26.64 26.82 27.00 27.16 27.32 27.47 27.60 27.87 28.42 28.93 29.63 30.28 30.84 31.45 32.03 32.76 33.46 33.95 34.61 35.30 35.97 36.65 37.33 38.00 38.68 39.35 39.74 40.42 40.97 41.55 42.09 42.65 43.21 43.88 44.42 44.97 45.64
Table of Contents
27

Shipments moving generally 6011,000 miles from origin to destination anywhere in the contiguous u.S.
Delivery Commitment
Next day by 3 p.m.2
Service 101 lbs. 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150

$ 423.19 427.38 431.57 435.76 439.95 444.14 448.33 452.52 456.71 460.90 465.09 469.28 473.47 477.66 481.85 486.04 490.23 494.42 498.61 502.80 506.99 511.18 515.37 519.56 523.75 527.94 532.13 536.32 540.51 544.70 548.89 553.08 557.27 561.46 565.65 569.84 574.03 578.22 582.41 586.60 590.79 594.98 599.17 603.36 607.55 611.74 615.93 620.12 624.31 628.50

$ 397.94 401.88 405.82 409.76 413.70 417.64 421.58 425.52 429.46 433.40 437.34 441.28 445.22 449.16 453.10 457.04 460.98 464.92 468.86 472.80 476.74 480.68 484.62 488.56 492.50 496.44 500.38 504.32 508.26 512.20 516.14 520.08 524.02 527.96 531.90 535.84 539.78 543.72 547.66 551.60 555.54 559.48 563.42 567.36 571.30 575.24 579.18 583.12 587.06 591.00

$ 381.78 385.56 389.34 393.12 396.90 400.68 404.46 408.24 412.02 415.80 419.58 423.36 427.14 430.92 434.70 438.48 442.26 446.04 449.82 453.60 457.38 461.16 464.94 468.72 472.50 476.28 480.06 483.84 487.62 491.40 495.18 498.96 502.74 506.52 510.30 514.08 517.86 521.64 525.42 529.20 532.98 536.76 540.54 544.32 548.10 551.88 555.66 559.44 563.22 567.00
FedEx 2Day
$ 180.79 182.58 184.37 186.16 187.95 189.74 191.53 193.32 195.11 196.90 198.69 200.48 202.27 204.06 205.85 207.64 209.43 211.22 213.01 214.80 216.59 218.38 220.17 221.96 223.75 225.54 227.33 229.12 230.91 232.70 234.49 236.28 238.07 239.86 241.65 243.44 245.23 247.02 248.81 250.60 252.39 254.18 255.97 257.76 259.55 261.34 263.13 264.92 266.71 268.50
FedEx Express Saver

$ 134.33 135.66 136.99 138.32 139.65 140.98 142.31 143.64 144.97 146.30 147.63 148.96 150.29 151.62 152.95 154.28 155.61 156.94 158.27 159.60 160.93 162.26 163.59 164.92 166.25 167.58 168.91 170.24 171.57 172.90 174.23 175.56 176.89 178.22 179.55 180.88 182.21 183.54 184.87 186.20 187.53 188.86 190.19 191.52 192.85 194.18 195.51 196.84 198.17 199.50
FedEx Ground
46.29 46.89 47.37 47.86 48.36 48.85 49.35 49.84 50.33 50.82 51.31 51.81 52.30 52.80 53.30 53.81 54.29 54.79 55.28 55.79 56.29 56.79 57.28 57.80 58.29 58.80 59.30 59.80 60.32 60.80 61.33 61.82 62.32 62.85 63.37 63.90 64.37 64.97 65.51 66.05 66.57 67.11 67.66 68.19 68.75 69.27 69.82 70.37 70.91 71.46
1 2
28
Table of Contents

Shipments moving generally 1,0011,400 miles from origin to destination anywhere in the contiguous u.S.
FIND YOUR RATE
Next day by 3 p.m.2

$ $ 50.40 ** 66.05 71.40 76.45 81.15 85.90 90.95 95.60 100.35 105.05 109.75 114.50 118.85 122.65 126.45 130.20 133.65 136.15 138.65 141.20 143.70 146.20 148.70 151.55 154.95 158.45 161.95 165.70 168.55 171.65 174.50 177.60 180.75 183.90 187.35 190.45 193.70 197.05 200.30 203.65 206.85 210.30 214.05 217.55 220.95 224.80 228.55 232.30 236.05 239.70

$ $ 25.40 ** 41.05 46.40 51.45 56.15 60.90 65.95 70.60 75.35 80.05 84.75 89.50 93.85 97.65 101.45 105.20 108.65 111.15 113.65 116.20 118.70 121.20 123.70 126.55 129.95 133.45 136.95 140.70 143.55 146.65 149.50 152.60 155.75 158.90 162.35 165.45 168.70 172.05 175.30 178.65 181.85 185.30 189.05 192.55 195.95 199.80 203.55 207.30 211.05 214.70

$ $ 22.60 ** 36.40 41.10 45.60 49.75 53.10 57.50 61.55 65.70 69.80 73.90 78.05 81.85 85.15 88.45 91.75 94.75 96.95 99.10 101.35 109.70 112.95 115.80 118.45 121.65 124.80 127.70 130.15 133.40 135.90 139.15 142.20 145.45 149.10 152.35 155.25 158.35 161.60 164.85 168.80 172.45 175.90 179.45 182.70 186.75 190.20 193.45 196.35 199.45 202.50
FedEx 2Day
*** ** $ 16.20 17.90 20.60 23.80 26.50 29.50 33.15 36.65 39.85 42.55 45.95 49.45 52.70 55.90 58.85 61.45 64.20 66.85 69.30 71.75 74.35 76.75 79.45 82.35 85.05 87.95 90.90 93.20 95.75 98.35 100.60 103.50 106.30 109.55 112.80 115.85 119.00 122.05 124.95 127.80 130.70 133.50 136.60 139.25 141.75 144.20 147.00 149.60 152.15
FedEx Express Saver

*** ** $ 11.80 12.65 14.65 16.25 18.40 20.50 22.75 25.00 26.80 28.45 30.40 32.30 34.25 36.00 37.95 39.55 41.10 42.55 44.05 45.70 47.85 49.45 51.55 53.20 54.70 56.45 57.95 59.90 61.65 63.55 65.50 67.15 69.10 70.85 72.45 74.40 75.95 77.55 79.35 81.15 82.50 84.25 85.95 87.55 89.35 91.15 93.30 95.50 96.65

n/a n/a $ 5.62 6.27 6.67 7.05 7.35 7.49 7.70 7.95 8.13 8.48 8.78 9.17 9.59 10.12 10.66 11.07 11.68 12.25 12.79 13.35 13.90 14.46 15.01 15.58 16.13 16.73 17.29 17.85 18.38 18.97 19.51 20.07 20.60 21.16 21.70 22.24 22.74 23.25 23.76 24.25 24.73 25.18 25.66 26.11 26.57 26.98 27.36 27.76 28.12
1 lb. 2 lbs. 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49
1 2
Table of Contents
29

Delivery Commitment
Next day by 3 p.m.2
Service 50 lbs. 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100


$ 239.75 247.70 251.45 255.50 259.00 262.50 266.25 269.70 273.45 277.25 281.30 285.40 289.45 293.85 298.25 302.65 307.05 311.80 316.15 320.55 320.60 329.65 332.75 332.80 332.85 332.90 352.30 352.35 352.40 352.45 352.50 360.00 360.05 382.45 384.15 384.20 384.25 384.30 384.35 408.25 408.30 416.70 416.75 416.80 416.85 416.90 438.40 438.45 438.50 438.55 454.00

$ 214.75 222.70 226.45 230.50 234.00 237.50 241.25 244.70 248.45 252.25 256.30 260.40 264.45 268.85 273.25 277.65 282.05 286.80 291.15 295.55 295.60 304.65 307.75 307.80 307.85 307.90 327.30 327.35 327.40 327.45 327.50 335.00 335.05 357.45 359.15 359.20 359.25 359.30 359.35 383.25 383.30 391.70 391.75 391.80 391.85 391.90 413.40 413.45 413.50 413.55 429.00

$ 202.55 208.40 211.35 213.75 216.70 219.90 223.15 227.40 232.20 236.70 240.70 244.95 249.30 253.60 257.90 261.75 266.10 270.00 274.25 279.00 283.65 285.30 289.40 293.30 297.95 301.90 306.10 310.05 313.95 318.05 321.50 324.75 329.05 333.30 337.20 341.25 345.45 349.45 353.35 357.65 361.60 365.50 369.90 374.10 378.10 382.40 386.65 390.55 394.90 398.75 400.00
FedEx 2Day
$ 154.75 157.35 159.70 162.15 164.85 167.75 170.35 173.30 176.60 179.90 183.05 185.75 188.35 191.10 193.90 196.80 200.00 202.50 205.25 207.75 210.25 213.10 216.05 219.15 222.10 225.10 226.40 231.25 234.40 237.45 240.45 243.20 246.00 248.80 251.55 254.35 256.95 259.80 262.50 265.40 268.65 268.70 274.10 277.15 279.85 282.75 285.10 287.85 290.55 290.60 293.00
FedEx Express Saver

$ 96.70 101.25 102.95 104.55 106.20 107.90 109.40 111.30 113.10 115.15 115.20 119.00 121.05 123.10 125.15 127.20 129.00 131.05 131.10 132.75 132.80 138.20 140.10 140.20 141.45 141.50 147.50 149.40 149.45 150.45 150.50 152.40 158.65 159.45 159.50 159.55 166.15 168.10 168.25 168.30 168.35 171.80 171.85 178.65 178.70 178.75 182.75 182.80 182.85 184.60 191.00

$ 28.48 28.83 29.18 29.52 29.88 30.22 30.57 30.90 31.25 31.53 31.80 32.09 32.32 32.52 32.75 33.04 33.38 33.64 33.82 34.00 34.11 34.35 34.90 35.52 36.11 36.57 37.07 37.73 38.38 38.66 39.31 39.84 40.35 40.97 41.59 42.22 42.82 43.37 43.94 44.49 44.88 45.44 46.00 46.46 47.01 47.43 47.91 48.47 49.03 49.58 50.13
1 2
30
Table of Contents
FIND YOUR RATE
Delivery Commitment
Next day by 3 p.m.1
Service 101 lbs. 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150

$ 458.54 463.08 467.62 472.16 476.70 481.24 485.78 490.32 494.86 499.40 503.94 508.48 513.02 517.56 522.10 526.64 531.18 535.72 540.26 544.80 549.34 553.88 558.42 562.96 567.50 572.04 576.58 581.12 585.66 590.20 594.74 599.28 603.82 608.36 612.90 617.44 621.98 626.52 631.06 635.60 640.14 644.68 649.22 653.76 658.30 662.84 667.38 671.92 676.46 681.00

$ 433.29 437.58 441.87 446.16 450.45 454.74 459.03 463.32 467.61 471.90 476.19 480.48 484.77 489.06 493.35 497.64 501.93 506.22 510.51 514.80 519.09 523.38 527.67 531.96 536.25 540.54 544.83 549.12 553.41 557.70 561.99 566.28 570.57 574.86 579.15 583.44 587.73 592.02 596.31 600.60 604.89 609.18 613.47 617.76 622.05 626.34 630.63 634.92 639.21 643.50

$ 404.00 408.00 412.00 416.00 420.00 424.00 428.00 432.00 436.00 440.00 444.00 448.00 452.00 456.00 460.00 464.00 468.00 472.00 476.00 480.00 484.00 488.00 492.00 496.00 500.00 504.00 508.00 512.00 516.00 520.00 524.00 528.00 532.00 536.00 540.00 544.00 548.00 552.00 556.00 560.00 564.00 568.00 572.00 576.00 580.00 584.00 588.00 592.00 596.00 600.00
FedEx 2Day
$ 295.93 298.86 301.79 304.72 307.65 310.58 313.51 316.44 319.37 322.30 325.23 328.16 331.09 334.02 336.95 339.88 342.81 345.74 348.67 351.60 354.53 357.46 360.39 363.32 366.25 369.18 372.11 375.04 377.97 380.90 383.83 386.76 389.69 392.62 395.55 398.48 401.41 404.34 407.27 410.20 413.13 416.06 418.99 421.92 424.85 427.78 430.71 433.64 436.57 439.50
FedEx Express Saver

$ 192.91 194.82 196.73 198.64 200.55 202.46 204.37 206.28 208.19 210.10 212.01 213.92 215.83 217.74 219.65 221.56 223.47 225.38 227.29 229.20 231.11 233.02 234.93 236.84 238.75 240.66 242.57 244.48 246.39 248.30 250.21 252.12 254.03 255.94 257.85 259.76 261.67 263.58 265.49 267.40 269.31 271.22 273.13 275.04 276.95 278.86 280.77 282.68 284.59 286.50
FedEx Ground
50.68 51.21 51.72 52.23 52.74 53.25 53.76 54.27 54.77 55.31 55.81 56.32 56.83 57.35 57.85 58.37 58.87 59.38 59.90 60.40 60.93 61.43 61.95 62.47 62.97 63.50 64.01 64.52 65.04 65.54 66.06 66.58 67.08 67.61 68.15 68.69 69.17 69.78 70.32 70.87 71.42 71.95 72.50 73.05 73.60 74.14 74.69 75.24 75.78 76.35
1
Table of Contents
31

Next day by 3 p.m.2

$ $ 52.30 ** 68.80 73.25 78.05 82.75 87.55 91.95 97.10 102.15 107.20 111.95 117.10 122.15 127.25 131.70 135.20 138.05 140.60 143.15 145.75 148.60 151.05 154.00 156.80 159.65 162.90 166.40 169.50 172.35 175.60 178.45 181.60 184.75 188.30 191.80 195.30 199.05 202.95 207.05 210.85 214.40 217.50 222.00 225.15 228.65 232.20 235.70 238.80 242.65 246.15

$ $ 27.30 ** 43.80 48.25 53.05 57.75 62.55 66.95 72.10 77.15 82.20 86.95 92.10 97.15 102.25 106.70 110.20 113.05 115.60 118.15 120.75 123.60 126.05 129.00 131.80 134.65 137.90 141.40 144.50 147.35 150.60 153.45 156.60 159.75 163.30 166.80 170.30 174.05 177.95 182.05 185.85 189.40 192.50 197.00 200.15 203.65 207.20 210.70 213.80 217.65 221.15

$ $ 24.05 ** 38.80 42.75 47.00 51.20 54.55 58.40 62.85 67.30 71.70 75.85 80.30 84.70 89.15 93.05 96.10 98.60 100.80 103.05 105.30 114.30 117.55 120.75 123.35 126.05 130.50 133.20 136.55 139.65 142.20 144.80 147.30 150.20 153.00 156.30 159.75 162.70 165.55 167.95 170.85 174.50 177.75 181.25 184.95 188.05 191.60 195.30 199.25 202.35 205.65
FedEx 2Day
*** ** $ 16.95 19.50 22.60 25.80 28.65 31.85 35.35 38.95 42.65 46.40 49.80 53.35 55.90 58.85 61.45 64.60 68.00 71.05 74.35 76.85 79.45 82.45 85.20 88.50 91.65 94.75 97.95 100.45 103.05 105.80 108.10 111.05 113.65 116.40 119.35 123.10 126.40 129.70 133.10 136.40 139.95 143.40 146.10 148.55 151.30 153.75 156.15 158.80 161.10
FedEx Express Saver

*** ** $ 12.35 13.70 15.35 17.50 19.30 21.50 24.25 26.60 29.15 31.35 33.55 35.75 37.60 39.60 41.30 43.40 45.60 47.65 49.60 51.50 53.30 55.20 57.00 58.95 60.95 63.05 65.25 67.25 69.20 71.10 73.20 75.20 77.15 79.05 81.00 82.60 84.25 85.95 87.55 89.35 91.05 92.95 95.00 97.05 99.10 101.00 103.10 105.10 106.35

n/a n/a $ 5.69 6.40 6.87 7.28 7.65 7.88 8.09 8.45 8.89 9.52 10.15 10.78 11.44 12.06 12.71 13.25 13.98 14.60 15.24 15.89 16.52 17.18 17.81 18.43 19.06 19.69 20.33 20.96 21.52 22.15 22.77 23.41 24.04 24.66 25.29 25.91 26.54 27.18 27.80 28.40 29.00 29.59 30.23 30.85 31.48 32.10 32.72 33.35 33.98
1 lb. 2 lbs. 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49
1 2
32
Table of Contents
FIND YOUR RATE
Delivery Commitment
Next day by 3 p.m.1
Service 50 lbs. 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100


$ 248.90 253.80 257.60 261.35 265.90 269.95 274.45 278.55 283.05 287.15 291.60 295.70 300.20 304.95 309.75 314.80 319.60 324.65 329.10 329.15 329.20 342.40 347.20 351.65 356.10 360.60 365.00 369.45 369.50 369.55 382.80 382.85 392.00 392.05 392.10 405.35 409.75 409.80 410.65 414.95 419.25 423.85 436.50 441.00 445.40 449.85 454.65 459.05 459.10 468.00 471.00

$ 223.90 228.80 232.60 236.35 240.90 244.95 249.45 253.55 258.05 262.15 266.60 270.70 275.20 279.95 284.75 289.80 294.60 299.65 304.10 304.15 304.20 317.40 322.20 326.65 331.10 335.60 340.00 344.45 344.50 344.55 357.80 357.85 367.00 367.05 367.10 380.35 384.75 384.80 385.65 389.95 394.25 398.85 411.50 416.00 420.40 424.85 429.65 434.05 434.10 443.00 446.00

$ 205.70 213.10 217.45 222.10 227.05 230.30 235.15 239.35 243.85 247.90 252.45 256.65 260.45 264.25 269.20 273.45 278.35 282.45 286.50 290.40 294.30 297.20 302.20 306.95 311.05 316.20 320.85 325.80 330.10 334.70 339.70 344.10 349.05 354.00 359.15 363.75 368.30 373.45 377.60 381.80 386.00 390.50 394.70 398.75 403.40 407.35 411.80 416.25 420.45 424.95 427.00
FedEx 2Day
$ 163.55 166.60 169.60 172.60 176.00 179.30 182.15 185.20 188.35 191.45 194.65 196.90 200.25 203.55 206.85 210.25 212.95 216.05 218.95 221.95 224.70 227.25 230.55 233.70 237.25 240.45 243.90 246.75 249.90 252.75 255.90 258.70 262.30 265.75 269.35 273.00 276.50 279.80 283.05 286.40 289.70 293.30 296.40 299.50 302.40 302.45 307.95 310.85 314.55 315.95 316.00
FedEx Express Saver

$ 106.45 111.55 113.80 115.85 118.00 120.20 122.40 124.55 127.05 129.25 129.30 133.50 135.75 137.95 140.10 142.30 144.50 146.70 148.90 151.10 151.15 154.95 157.10 158.80 158.85 158.90 165.75 167.95 169.25 169.30 169.35 176.35 178.75 180.55 182.80 184.35 186.30 188.10 188.90 188.95 189.00 196.75 198.80 200.75 202.70 204.50 204.55 204.60 204.65 206.00 212.00

$ 34.61 35.20 35.75 36.19 36.52 36.79 37.06 37.34 37.56 37.78 37.97 38.19 38.41 38.66 38.92 39.13 39.32 39.51 39.73 39.94 40.12 40.20 40.71 41.38 42.06 42.65 43.40 44.21 44.96 45.34 45.53 46.15 46.79 47.42 48.01 48.53 49.05 49.56 50.08 50.60 50.89 51.40 51.97 52.41 52.97 53.39 53.83 54.39 54.94 55.49 56.05
Table of Contents
33

Delivery Commitment
Next day by 3 p.m.2
Service 101 lbs. 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150

$ 475.71 480.42 485.13 489.84 494.55 499.26 503.97 508.68 513.39 518.10 522.81 527.52 532.23 536.94 541.65 546.36 551.07 555.78 560.49 565.20 569.91 574.62 579.33 584.04 588.75 593.46 598.17 602.88 607.59 612.30 617.01 621.72 626.43 631.14 635.85 640.56 645.27 649.98 654.69 659.40 664.11 668.82 673.53 678.24 682.95 687.66 692.37 697.08 701.79 706.50

$ 450.46 454.92 459.38 463.84 468.30 472.76 477.22 481.68 486.14 490.60 495.06 499.52 503.98 508.44 512.90 517.36 521.82 526.28 530.74 535.20 539.66 544.12 548.58 553.04 557.50 561.96 566.42 570.88 575.34 579.80 584.26 588.72 593.18 597.64 602.10 606.56 611.02 615.48 619.94 624.40 628.86 633.32 637.78 642.24 646.70 651.16 655.62 660.08 664.54 669.00

$ 431.27 435.54 439.81 444.08 448.35 452.62 456.89 461.16 465.43 469.70 473.97 478.24 482.51 486.78 491.05 495.32 499.59 503.86 508.13 512.40 516.67 520.94 525.21 529.48 533.75 538.02 542.29 546.56 550.83 555.10 559.37 563.64 567.91 572.18 576.45 580.72 584.99 589.26 593.53 597.80 602.07 606.34 610.61 614.88 619.15 623.42 627.69 631.96 636.23 640.50
FedEx 2Day
$ 319.16 322.32 325.48 328.64 331.80 334.96 338.12 341.28 344.44 347.60 350.76 353.92 357.08 360.24 363.40 366.56 369.72 372.88 376.04 379.20 382.36 385.52 388.68 391.84 395.00 398.16 401.32 404.48 407.64 410.80 413.96 417.12 420.28 423.44 426.60 429.76 432.92 436.08 439.24 442.40 445.56 448.72 451.88 455.04 458.20 461.36 464.52 467.68 470.84 474.00
FedEx Express Saver

$ 214.12 216.24 218.36 220.48 222.60 224.72 226.84 228.96 231.08 233.20 235.32 237.44 239.56 241.68 243.80 245.92 248.04 250.16 252.28 254.40 256.52 258.64 260.76 262.88 265.00 267.12 269.24 271.36 273.48 275.60 277.72 279.84 281.96 284.08 286.20 288.32 290.44 292.56 294.68 296.80 298.92 301.04 303.16 305.28 307.40 309.52 311.64 313.76 315.88 318.00
FedEx Ground
56.60 57.13 57.66 58.18 58.72 59.23 59.76 60.28 60.80 61.33 61.85 62.38 62.89 63.40 63.94 64.45 64.97 65.49 66.01 66.52 67.04 67.55 68.07 68.58 69.09 69.61 70.12 70.62 71.14 71.65 72.17 72.67 73.19 73.69 74.23 74.77 75.23 75.84 76.37 76.91 77.45 77.98 78.52 79.06 79.59 80.12 80.66 81.20 81.72 82.27
1 2
34
Table of Contents

Shipments moving generally 1,801 miles or more from origin to destination anywhere in the contiguous u.S.
FIND YOUR RATE
Next day by 3 p.m.2

$ $ 53.25 ** 70.00 75.20 79.90 85.00 89.75 94.85 99.60 104.35 109.45 114.50 119.30 124.35 129.15 134.25 138.40 141.25 143.80 146.95 150.15 153.00 156.50 159.35 162.50 165.35 168.20 171.20 174.00 177.15 180.35 181.40 186.70 189.75 193.55 197.00 200.40 203.80 207.60 211.05 214.75 218.55 222.25 226.25 230.35 234.75 238.15 241.85 245.30 249.40 253.40

$ $ 28.25 ** 45.00 50.20 54.90 60.00 64.75 69.85 74.60 79.35 84.45 89.50 94.30 99.35 104.15 109.25 113.40 116.25 118.80 121.95 125.15 128.00 131.50 134.35 137.50 140.35 143.20 146.20 149.00 152.15 155.35 156.40 161.70 164.75 168.55 172.00 175.40 178.80 182.60 186.05 189.75 193.55 197.25 201.25 205.35 209.75 213.15 216.85 220.30 224.40 228.40

$ $ 25.20 ** 39.90 44.50 48.65 53.20 56.45 60.90 65.05 69.20 73.65 78.05 82.25 86.65 90.85 95.30 98.90 101.40 103.60 106.35 109.15 118.45 121.70 124.30 127.25 129.85 133.00 135.90 139.40 143.40 147.30 150.40 153.15 156.10 159.55 162.75 165.85 169.45 171.65 174.50 177.75 181.65 185.55 189.90 194.10 198.45 202.05 205.30 208.40 211.35 213.35
FedEx 2Day
*** ** $ 17.20 20.35 23.35 26.60 30.25 33.15 36.45 40.10 44.05 47.65 51.55 55.10 58.30 60.90 63.70 66.35 69.45 73.60 76.00 78.75 82.40 85.45 88.65 91.80 94.95 97.55 100.60 103.05 106.10 108.80 111.65 114.40 117.25 120.15 123.10 126.25 129.60 133.10 136.60 139.65 143.40 147.00 150.05 153.05 155.30 159.05 162.15 164.85 167.95
FedEx Express Saver

*** ** $ 13.65 15.85 17.95 20.50 23.00 26.05 28.60 31.25 33.65 36.30 38.85 41.05 43.55 45.80 48.40 50.50 52.80 54.60 56.50 58.95 60.90 63.15 65.20 67.45 69.70 71.80 74.05 76.35 78.80 81.05 83.25 85.60 87.85 90.55 92.75 94.85 96.95 98.75 100.70 102.55 104.75 107.00 109.40 111.80 114.10 116.80 119.15 121.55 121.60

n/a n/a $ 5.77 6.65 7.36 7.86 8.31 8.57 8.85 9.39 9.98 10.65 11.35 12.13 12.92 13.70 14.48 15.17 16.00 16.81 17.62 18.43 19.21 20.04 20.86 21.67 22.48 23.29 24.10 24.94 25.70 26.53 27.33 28.16 28.95 29.76 30.54 31.26 31.86 32.46 33.06 33.63 34.19 34.76 35.36 35.94 36.54 37.14 37.74 38.34 38.94
1 lb. 2 lbs. 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49
1 2
Table of Contents
35

Shipments moving generally 1,801 miles or more from origin to destination anywhere in the contiguous u.S.
Delivery Commitment
Next day by 3 p.m.2
Service 50 lbs. 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100


$ 253.45 262.15 266.80 270.90 275.55 279.25 283.35 287.75 292.40 297.10 300.40 300.45 310.75 315.50 320.15 324.20 329.50 334.80 339.80 345.10 349.45 355.35 355.40 361.15 361.20 361.25 378.45 383.15 387.70 387.80 387.85 393.55 406.15 407.30 407.35 412.00 424.95 425.00 434.30 434.65 434.70 439.25 453.00 457.60 457.65 457.70 462.00 476.05 480.75 480.80 488.00

$ 228.45 237.15 241.80 245.90 250.55 254.25 258.35 262.75 267.40 272.10 275.40 275.45 285.75 290.50 295.15 299.20 304.50 309.80 314.80 320.10 324.45 330.35 330.40 336.15 336.20 336.25 353.45 358.15 362.70 362.80 362.85 368.55 381.15 382.30 382.35 387.00 399.95 400.00 409.30 409.65 409.70 414.25 428.00 432.60 432.65 432.70 437.00 451.05 455.75 455.80 463.00

$ 213.40 221.75 226.00 230.65 234.90 239.05 243.20 246.45 250.95 255.20 259.35 263.80 268.70 273.55 278.35 282.45 286.10 290.40 295.10 299.60 304.70 309.00 314.35 320.10 325.80 329.20 335.15 340.90 347.00 352.10 355.25 360.85 365.40 370.20 374.35 378.90 383.45 387.60 392.10 396.95 401.15 405.60 410.15 414.70 418.90 423.65 427.85 432.35 436.95 441.45 443.00
FedEx 2Day
$ 170.65 173.60 176.60 178.80 181.50 184.20 187.50 190.90 193.85 197.00 199.45 202.70 206.25 210.20 212.95 216.65 220.50 223.70 226.50 230.45 233.05 236.10 239.65 242.35 246.05 249.25 251.95 255.05 257.10 261.45 264.65 264.70 270.90 274.10 276.80 279.80 283.05 285.85 289.00 292.65 295.75 298.95 302.00 304.95 305.00 310.90 314.20 317.25 317.35 317.40 323.00
FedEx Express Saver

$ 121.65 128.30 130.35 132.85 135.10 137.45 140.10 142.50 144.90 147.55 150.20 152.60 155.10 157.65 160.15 162.45 165.20 167.80 170.35 173.00 175.65 178.40 180.95 181.65 181.70 181.75 191.55 191.60 194.15 194.20 194.25 196.40 206.95 209.45 209.50 214.50 217.15 219.55 219.60 219.65 219.70 220.70 225.10 225.15 236.20 236.25 236.30 236.35 236.40 238.35 247.00

$ 39.53 40.13 40.73 41.33 41.93 42.51 43.11 43.66 44.09 44.42 44.69 44.96 45.24 45.51 45.77 46.05 46.38 46.51 46.61 46.73 46.80 46.92 47.09 47.26 47.48 47.67 47.84 48.01 48.19 48.59 48.99 49.28 49.85 50.42 50.99 51.56 52.13 52.70 53.29 53.87 54.43 55.01 55.62 56.18 56.77 57.35 57.92 58.53 59.09 59.69 60.27
1 2
36
Table of Contents
FIND YOUR RATE
Delivery Commitment
Next day by 3 p.m.1
Service 101 lbs. 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150

$ 492.88 497.76 502.64 507.52 512.40 517.28 522.16 527.04 531.92 536.80 541.68 546.56 551.44 556.32 561.20 566.08 570.96 575.84 580.72 585.60 590.48 595.36 600.24 605.12 610.00 614.88 619.76 624.64 629.52 634.40 639.28 644.16 649.04 653.92 658.80 663.68 668.56 673.44 678.32 683.20 688.08 692.96 697.84 702.72 707.60 712.48 717.36 722.24 727.12 732.00

$ 467.63 472.26 476.89 481.52 486.15 490.78 495.41 500.04 504.67 509.30 513.93 518.56 523.19 527.82 532.45 537.08 541.71 546.34 550.97 555.60 560.23 564.86 569.49 574.12 578.75 583.38 588.01 592.64 597.27 601.90 606.53 611.16 615.79 620.42 625.05 629.68 634.31 638.94 643.57 648.20 652.83 657.46 662.09 666.72 671.35 675.98 680.61 685.24 689.87 694.50

$ 447.43 451.86 456.29 460.72 465.15 469.58 474.01 478.44 482.87 487.30 491.73 496.16 500.59 505.02 509.45 513.88 518.31 522.74 527.17 531.60 536.03 540.46 544.89 549.32 553.75 558.18 562.61 567.04 571.47 575.90 580.33 584.76 589.19 593.62 598.05 602.48 606.91 611.34 615.77 620.20 624.63 629.06 633.49 637.92 642.35 646.78 651.21 655.64 660.07 664.50
FedEx 2Day
$ 326.23 329.46 332.69 335.92 339.15 342.38 345.61 348.84 352.07 355.30 358.53 361.76 364.99 368.22 371.45 374.68 377.91 381.14 384.37 387.60 390.83 394.06 397.29 400.52 403.75 406.98 410.21 413.44 416.67 419.90 423.13 426.36 429.59 432.82 436.05 439.28 442.51 445.74 448.97 452.20 455.43 458.66 461.89 465.12 468.35 471.58 474.81 478.04 481.27 484.50
FedEx Express Saver

$ 249.47 251.94 254.41 256.88 259.35 261.82 264.29 266.76 269.23 271.70 274.17 276.64 279.11 281.58 284.05 286.52 288.99 291.46 293.93 296.40 298.87 301.34 303.81 306.28 308.75 311.22 313.69 316.16 318.63 321.10 323.57 326.04 328.51 330.98 333.45 335.92 338.39 340.86 343.33 345.80 348.27 350.74 353.21 355.68 358.15 360.62 363.09 365.56 368.03 370.50
FedEx Ground
60.84 61.42 61.97 62.55 63.09 63.68 64.25 64.81 65.38 65.96 66.51 67.07 67.62 68.18 68.74 69.29 69.86 70.41 70.97 71.54 72.09 72.67 73.24 73.80 74.36 74.95 75.50 76.09 76.65 77.22 77.78 78.34 78.91 79.49 80.05 80.64 81.21 81.77 82.34 82.92 83.49 84.05 84.62 85.19 85.76 86.31 86.90 87.47 88.04 88.61
1
Table of Contents
37
u.S. PackaGE RatES tO alaSka anD HaWaII1

Shipments from the contiguous u.S. and Hawaii to alaska, or from the contiguous u.S. and alaska to Hawaii.
To Alaska/Hawaii Metro
To Alaska/Hawaii Rural
To Alaska
To Hawaii
Zones Delivery Commitment FedEx Envelope up to 8 oz. FedEx Pak 1 lb. 2 lbs. 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49
9 and 10
Next day by 9 a.m.2 Next day by 10:30 a.m.2 Next day by 3 p.m.2 2nd day by 4:30 p.m.2 Next day by 9 a.m.2
11 and 12
Next day by 10:30 a.m.2 2nd day by 4:30 p.m.2
17
FedEx FedEx First Priority 3 Overnight Overnight

$ $ 54.60 ** 71.30 75.60 81.45 86.65 91.70 96.45 101.20 105.85 111.00 116.05 121.15 125.85 130.90 135.65 139.00 143.55 146.20 149.20 153.30 155.80 158.85 161.80 165.55 168.20 172.65 174.95 178.05 180.90 183.40 186.30 189.15 192.25 196.05 199.55 203.05 206.50 210.35 213.80 217.55 221.40 225.20 229.30 233.40 237.90 241.30 245.10 248.60 252.75 256.80 $ $ 29.60 ** 46.30 50.60 56.45 61.65 66.70 71.45 76.20 80.85 86.00 91.05 96.15 100.85 105.90 110.65 114.00 118.55 121.20 124.20 128.30 130.80 133.85 136.80 140.55 143.20 147.65 149.95 153.05 155.90 158.40 161.30 164.15 167.25 171.05 174.55 178.05 181.50 185.35 188.80 192.55 196.40 200.20 204.30 208.40 212.90 216.30 220.10 223.60 227.75 231.80
FedEx FedEx Standard 2Day Overnight4

$ $ 28.85 ** 41.75 46.90 50.80 55.85 60.10 65.20 69.10 72.90 78.00 82.55 87.55 90.85 95.15 100.15 104.05 106.70 109.15 111.80 115.75 122.70 125.10 128.15 129.15 134.75 138.25 141.35 144.50 148.40 151.05 153.40 156.15 159.15 162.75 165.95 169.30 173.20 177.45 181.05 184.85 187.95 192.30 196.15 199.60 203.50 205.05 210.15 213.60 216.45 216.50 $ *** ** 25.40 28.40 32.40 34.60 37.55 39.85 42.95 45.15 48.35 52.35 55.50 57.50 59.55 61.90 64.70 67.40 70.60 74.80 77.25 80.00 83.70 86.85 90.05 93.25 96.55 99.10 102.30 105.55 108.30 111.60 114.40 118.00 121.20 124.40 127.75 130.75 134.10 137.20 140.45 143.20 146.35 149.70 152.45 155.50 157.75 161.60 164.70 167.50 170.65

$ $ 60.50 ** 71.40 75.85 90.15 95.55 100.50 105.85 111.15 115.15 120.70 125.85 130.25 132.55 135.50 138.45 141.20 146.15 149.45 154.30 157.65 166.05 169.80 173.00 175.35 178.20 179.05 183.80 186.40 189.70 193.35 193.95 199.30 202.95 206.65 210.00 213.60 217.65 220.65 224.35 228.35 229.25 236.55 239.80 243.20 247.20 251.25 254.15 254.60 259.10 259.15 $ $ 35.50 ** 46.40 50.85 65.15 70.55 75.50 80.85 86.15 90.15 95.70 100.85 105.25 107.55 110.50 113.45 116.20 121.15 124.45 129.30 132.65 141.05 144.80 148.00 150.35 153.20 154.05 158.80 161.40 164.70 168.35 168.95 174.30 177.95 181.65 185.00 188.60 192.65 195.65 199.35 203.35 204.25 211.55 214.80 218.20 222.20 226.25 229.15 229.60 234.10 234.15
FedEx 2Day
*** ** $ 32.60 39.00 40.50 42.30 43.80 46.15 48.20 50.50 53.15 55.40 56.85 59.20 60.80 63.20 66.65 70.40 73.30 76.20 80.15 83.05 86.85 90.25 93.25 96.60 99.95 103.05 106.15 109.90 112.95 115.85 119.30 122.50 125.55 128.85 132.35 135.25 139.05 141.95 145.35 148.75 150.10 153.35 157.10 159.75 162.80 166.10 169.90 172.70 173.70
FedEx Ground FedEx Home Delivery

(up to 70 lbs.) n/a n/a $ 17.78 19.87 21.69 23.62 25.77 28.25 30.18 32.26 34.53 36.67 38.76 40.43 42.09 43.85 45.46 47.66 49.84 52.10 54.21 56.23 57.73 59.53 61.33 63.34 65.35 67.57 69.45 71.34 73.13 74.91 76.79 78.45 80.11 81.88 83.90 85.89 87.87 89.96 91.74 93.76 95.66 97.56 99.55 101.54 103.52 105.51 107.51 109.36 111.26 $ n/a n/a 17.78 19.87 21.69 23.62 25.77 28.25 30.18 32.26 34.53 36.67 38.76 40.43 42.09 43.85 45.46 47.66 49.84 52.10 54.21 56.23 57.73 59.53 61.33 63.34 65.35 67.57 69.45 71.34 73.13 74.91 76.79 78.45 80.11 81.88 83.90 85.89 87.87 89.96 91.74 93.76 95.66 97.56 99.55 101.54 103.52 105.51 107.51 109.36 111.26
For FedEx Express Multiweight per-pound rates, see pp. 4748. Some exceptions apply. See p. 4 for details. FedEx First Overnight is available to alaska only. Service is not available to Hawaii.
FedEx Standard Overnight is available to alaska metro only. * Based on the package weight, the corresponding rate applies. any fraction of a pound takes the next-higher rate. ** One-pound rate applies.
4
38
Table of Contents
FIND YOUR RATE
To Alaska
To Hawaii
Zones Delivery Commitment
9 and 10
11 and 12
17
Service 50 lbs. 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100


$ 256.85 265.65 270.40 274.55 279.25 283.10 287.20 291.65 296.35 301.15 304.45 310.60 315.00 319.80 324.50 328.65 334.05 339.40 344.45 349.85 354.25 360.25 364.75 366.10 366.15 366.20 383.65 388.45 393.15 397.95 402.70 407.40 411.80 412.95 413.00 426.05 430.85 430.90 440.35 445.10 449.80 454.60 459.35 464.00 468.45 468.50 468.55 482.70 487.50 487.55 495.00 $ 231.85 240.65 245.40 249.55 254.25 258.10 262.20 266.65 271.35 276.15 279.45 285.60 290.00 294.80 299.50 303.65 309.05 314.40 319.45 324.85 329.25 335.25 339.75 341.10 341.15 341.20 358.65 363.45 368.15 372.95 377.70 382.40 386.80 387.95 388.00 401.05 405.85 405.90 415.35 420.10 424.80 429.60 434.35 439.00 443.45 443.50 443.55 457.70 462.50 462.55 470.00

$ 216.55 225.05 232.25 236.20 240.50 244.70 248.10 251.25 256.40 260.30 265.30 269.00 275.40 281.65 282.45 290.95 295.20 300.30 304.90 304.95 309.20 319.00 324.75 330.25 334.00 334.05 340.10 349.65 354.65 359.35 363.65 366.20 370.80 375.70 381.60 384.50 392.05 393.30 397.90 402.80 411.45 413.50 416.20 420.80 430.55 430.60 434.15 438.75 447.15 451.80 453.00 $ 173.35 176.35 179.45 181.60 184.40 187.10 190.55 193.95 196.90 200.15 202.60 205.90 209.50 213.55 216.30 220.05 223.95 227.20 230.05 234.10 236.70 239.80 243.40 246.15 249.95 253.15 255.90 259.05 261.15 265.55 268.80 268.85 275.15 278.40 281.15 284.20 287.50 290.35 293.55 297.25 300.40 303.65 306.75 309.75 309.80 315.80 319.15 322.25 322.35 322.45 329.00

$ 259.20 273.75 274.70 274.75 286.25 289.60 289.65 298.40 298.45 301.20 304.65 315.35 318.70 327.85 328.90 328.95 337.50 342.65 352.25 352.85 362.25 362.30 367.10 376.40 376.45 376.50 391.75 391.80 396.55 401.80 412.35 417.15 424.00 424.05 433.45 433.50 442.55 442.60 447.70 452.05 457.55 465.60 470.65 475.80 480.70 485.75 490.40 495.00 499.35 508.95 509.00 $ 234.20 248.75 249.70 249.75 261.25 264.60 264.65 273.40 273.45 276.20 279.65 290.35 293.70 302.85 303.90 303.95 312.50 317.65 327.25 327.85 337.25 337.30 342.10 351.40 351.45 351.50 366.75 366.80 371.55 376.80 387.35 392.15 399.00 399.05 408.45 408.50 417.55 417.60 422.70 427.05 432.55 440.60 445.65 450.80 455.70 460.75 465.40 470.00 474.35 483.95 484.00
FedEx 2Day
$ 173.75 177.85 186.70 186.75 186.80 196.10 197.60 197.65 200.65 200.70 202.90 215.15 218.15 218.20 220.10 220.15 224.40 227.75 230.55 234.50 237.25 240.20 243.95 246.60 250.45 253.55 260.00 260.05 261.55 265.75 269.05 269.85 275.55 279.05 282.00 285.20 288.30 291.35 294.55 297.75 301.15 304.55 307.65 310.85 310.90 316.50 319.60 322.55 322.80 322.90 332.00

(up to 70 lbs.) $ 113.12 115.01 116.89 118.65 120.53 122.41 124.29 126.28 128.15 130.13 132.13 133.77 135.98 138.18 140.49 142.80 144.99 147.19 149.31 151.48 153.54 156.03 158.51 160.98 162.68 164.86 166.56 168.26 169.64 169.84 171.78 173.73 175.79 177.72 179.77 181.83 183.76 185.82 187.87 189.83 191.76 193.81 195.65 197.57 199.43 201.35 203.20 205.14 206.97 208.91 210.85 $ 113.12 115.01 116.89 118.65 120.53 122.41 124.29 126.28 128.15 130.13 132.13 133.77 135.98 138.18 140.49 142.80 144.99 147.19 149.31 151.48 153.54 156.03 158.51 160.98 162.68 164.86 166.56 168.26 169.64 169.84 171.78 173.73 175.79 177.72 179.77 181.83 183.76 185.82 187.87 189.83 191.76 193.81 195.65 197.57 199.43 201.35 203.20 205.14 206.97 208.91 210.85
Some exceptions apply. See p. 4 for details. FedEx First Overnight is available to alaska only. Service is not available to Hawaii. FedEx Standard Overnight is available to alaska metro only.
Table of Contents
39
u.S. PackaGE RatES tO alaSka anD HaWaII1

Shipments from the contiguous u.S. and Hawaii to alaska, or from the contiguous u.S. and alaska to Hawaii.
To Alaska
To Hawaii
9 and 10
11 and 12
17
Service 101 lbs. 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150

$ 499.95 504.90 509.85 514.80 519.75 524.70 529.65 534.60 539.55 544.50 549.45 554.40 559.35 564.30 569.25 574.20 579.15 584.10 589.05 594.00 598.95 603.90 608.85 613.80 618.75 623.70 628.65 633.60 638.55 643.50 648.45 653.40 658.35 663.30 668.25 673.20 678.15 683.10 688.05 693.00 697.95 702.90 707.85 712.80 717.75 722.70 727.65 732.60 737.55 742.50 $ 474.70 479.40 484.10 488.80 493.50 498.20 502.90 507.60 512.30 517.00 521.70 526.40 531.10 535.80 540.50 545.20 549.90 554.60 559.30 564.00 568.70 573.40 578.10 582.80 587.50 592.20 596.90 601.60 606.30 611.00 615.70 620.40 625.10 629.80 634.50 639.20 643.90 648.60 653.30 658.00 662.70 667.40 672.10 676.80 681.50 686.20 690.90 695.60 700.30 705.00

$ 457.53 462.06 466.59 471.12 475.65 480.18 484.71 489.24 493.77 498.30 502.83 507.36 511.89 516.42 520.95 525.48 530.01 534.54 539.07 543.60 548.13 552.66 557.19 561.72 566.25 570.78 575.31 579.84 584.37 588.90 593.43 597.96 602.49 607.02 611.55 616.08 620.61 625.14 629.67 634.20 638.73 643.26 647.79 652.32 656.85 661.38 665.91 670.44 674.97 679.50 $ 332.29 335.58 338.87 342.16 345.45 348.74 352.03 355.32 358.61 361.90 365.19 368.48 371.77 375.06 378.35 381.64 384.93 388.22 391.51 394.80 398.09 401.38 404.67 407.96 411.25 414.54 417.83 421.12 424.41 427.70 430.99 434.28 437.57 440.86 444.15 447.44 450.73 454.02 457.31 460.60 463.89 467.18 470.47 473.76 477.05 480.34 483.63 486.92 490.21 493.50

$ 514.09 519.18 524.27 529.36 534.45 539.54 544.63 549.72 554.81 559.90 564.99 570.08 575.17 580.26 585.35 590.44 595.53 600.62 605.71 610.80 615.89 620.98 626.07 631.16 636.25 641.34 646.43 651.52 656.61 661.70 666.79 671.88 676.97 682.06 687.15 692.24 697.33 702.42 707.51 712.60 717.69 722.78 727.87 732.96 738.05 743.14 748.23 753.32 758.41 763.50 $ 488.84 493.68 498.52 503.36 508.20 513.04 517.88 522.72 527.56 532.40 537.24 542.08 546.92 551.76 556.60 561.44 566.28 571.12 575.96 580.80 585.64 590.48 595.32 600.16 605.00 609.84 614.68 619.52 624.36 629.20 634.04 638.88 643.72 648.56 653.40 658.24 663.08 667.92 672.76 677.60 682.44 687.28 692.12 696.96 701.80 706.64 711.48 716.32 721.16 726.00
FedEx 2Day
$ 335.32 338.64 341.96 345.28 348.60 351.92 355.24 358.56 361.88 365.20 368.52 371.84 375.16 378.48 381.80 385.12 388.44 391.76 395.08 398.40 401.72 405.04 408.36 411.68 415.00 418.32 421.64 424.96 428.28 431.60 434.92 438.24 441.56 444.88 448.20 451.52 454.84 458.16 461.48 464.80 468.12 471.44 474.76 478.08 481.40 484.72 488.04 491.36 494.68 498.00
FedEx Ground
212.78 214.74 216.67 218.73 220.67 222.71 224.77 226.82 228.76 230.69 232.75 234.81 236.85 238.91 240.94 242.90 244.84 246.79 249.15 251.20 253.36 255.51 257.68 259.84 262.00 264.14 266.30 268.46 270.62 272.78 274.93 277.09 279.25 281.41 283.57 285.72 287.89 290.06 292.21 294.24 296.30 298.38 300.40 302.47 304.61 306.78 308.93 311.09 313.25 315.41
212.78 214.74 216.67 218.73 220.67 222.71 224.77 226.82 228.76 230.69 232.75 234.81 236.85 238.91 240.94 242.90 244.84 246.79 249.15 251.20 253.36 255.51 257.68 259.84 262.00 264.14 266.30 268.46 270.62 272.78 274.93 277.09 279.25 281.41 283.57 285.72 287.89 290.06 292.21 294.24 296.30 298.38 300.40 302.47 304.61 306.78 308.93 311.09 313.25 315.41
4 3 2 1
For FedEx Express Multiweight per-pound rates, see pp. 4748. Some exceptions apply. See p. 4 for details. FedEx First Overnight is available to alaska only. Service is not available to Hawaii. FedEx Standard Overnight is available to alaska metro only.
40
Table of Contents
u.S. PackaGE RatES FROM alaSka anD HaWaII1

Shipments from alaska and Hawaii to the contiguous u.S., and FedEx Express intra-alaska shipments.
FIND YOUR RATE
From Alaska/Hawaii
From Alaska
From Hawaii
Zones Delivery Commitment FedEx Envelope up to 8 oz. FedEx Pak
1316
Next day by 8 or 8:30 a.m.2 Next day by 10:30 a.m.2 Next day by 3 p.m.2 2nd day by 4:30 p.m.2
23
25
92
96

$ $ 48.15 ** 59.80 62.90 67.05 71.60 75.65 80.90 82.55 88.45 91.70 95.35 98.65 104.60 107.40 110.70 110.75 117.10 121.20 122.45 124.60 124.65 130.90 131.85 131.90 136.35 136.40 143.45 147.95 150.45 152.65 154.10 158.75 161.90 164.45 165.65 170.85 173.75 176.55 179.15 180.85 180.90 186.15 188.45 190.55 190.60 195.50 197.70 197.75 198.75 198.80

$ $ 23.15 ** 34.80 37.90 42.05 46.60 50.65 55.90 57.55 63.45 66.70 70.35 73.65 79.60 82.40 85.70 85.75 92.10 96.20 97.45 99.60 99.65 105.90 106.85 106.90 111.35 111.40 118.45 122.95 125.45 127.65 129.10 133.75 136.90 139.45 140.65 145.85 148.75 151.55 154.15 155.85 155.90 161.15 163.45 165.55 165.60 170.50 172.70 172.75 173.75 173.80

$ $ 18.80 ** 26.50 28.15 32.05 35.65 37.35 42.80 43.55 47.15 51.05 53.85 56.05 60.45 62.00 63.80 65.65 67.25 69.15 73.75 74.80 78.15 82.35 83.60 83.65 83.70 85.15 90.55 94.00 95.90 97.60 100.85 103.05 105.35 107.85 110.10 112.65 115.20 117.75 120.30 122.90 125.40 127.95 130.50 132.45 134.35 136.60 139.15 141.65 143.95 145.50
FedEx 2Day
*** ** $ 15.15 16.45 19.20 22.35 24.35 27.85 30.75 32.75 34.75 36.60 38.15 40.75 42.05 42.40 44.30 45.65 47.45 48.80 50.30 51.80 51.85 55.25 55.30 55.35 59.95 60.00 60.05 62.75 62.80 64.05 65.75 67.55 68.95 72.35 72.40 73.40 75.30 76.50 78.10 79.30 81.20 84.50 84.55 86.10 87.40 88.80 90.00 91.95 93.50


1 lb. 2 lbs. 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49
2
Table of Contents
41
u.S. PackaGE RatES FROM alaSka anD HaWaII1

Shipments from alaska and Hawaii to the contiguous u.S., and FedEx Express intra-alaska shipments.
From Alaska/Hawaii
From Alaska
From Hawaii
1316
23
25
92
96
Service 50 lbs. 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100


$ 198.85 207.60 212.40 212.45 213.40 218.75 221.25 221.30 227.65 240.65 240.70 247.45 251.05 251.10 251.20 255.95 257.35 264.90 265.80 269.05 269.10 276.90 280.45 280.50 280.55 280.60 295.30 299.65 299.70 299.75 299.80 308.75 308.80 308.85 308.90 308.95 312.25 340.80 340.85 340.90 353.00 353.05 364.60 364.65 377.95 378.00 378.05 378.15 378.65 382.25 387.00

$ 173.85 182.60 187.40 187.45 188.40 193.75 196.25 196.30 202.65 215.65 215.70 222.45 226.05 226.10 226.20 230.95 232.35 239.90 240.80 244.05 244.10 251.90 255.45 255.50 255.55 255.60 270.30 274.65 274.70 274.75 274.80 283.75 283.80 283.85 283.90 283.95 287.25 315.80 315.85 315.90 328.00 328.05 339.60 339.65 352.95 353.00 353.05 353.15 353.65 357.25 362.00

$ 145.55 150.95 153.50 156.05 158.55 161.20 161.25 165.20 170.15 172.95 176.50 179.70 182.85 182.95 189.55 189.60 189.70 195.85 202.65 202.75 202.80 211.95 212.55 214.00 215.05 215.10 220.70 220.75 224.95 225.00 225.05 225.10 225.15 225.20 238.90 238.95 239.00 239.05 245.50 245.55 245.65 245.70 272.40 272.45 272.50 284.20 284.25 284.30 284.35 295.70 301.00
FedEx 2Day
$ 95.35 97.00 98.15 99.90 101.15 102.85 104.10 105.45 107.80 109.30 110.55 112.00 114.00 115.15 117.15 118.60 120.65 122.00 123.90 125.90 127.30 129.05 130.40 132.80 134.25 135.85 137.40 139.00 140.90 142.90 147.30 147.35 147.40 149.40 151.05 162.35 162.40 162.45 169.55 169.65 171.50 171.55 174.85 174.90 174.95 175.00 182.15 185.25 185.30 185.35 199.00

(up to 70 lbs.) $ 59.10 59.84 60.51 61.18 61.83 62.50 63.10 63.67 64.25 64.87 65.43 66.04 66.65 67.24 67.79 68.36 68.86 69.39 69.88 70.41 70.94 71.43 71.97 72.48 73.08 73.73 74.42 75.05 75.81 76.57 77.28 78.03 78.69 79.36 80.04 80.70 81.43 82.16 82.90 83.58 84.25 84.91 85.57 86.25 86.91 87.64 88.38 89.13 89.87 90.54 91.19 $ 67.36 68.24 69.11 69.99 70.84 71.75 72.53 73.26 74.00 74.73 75.46 76.13 76.77 77.44 78.06 78.75 79.39 80.05 80.72 81.36 82.01 82.66 83.32 83.98 84.62 85.30 85.96 86.63 87.26 87.93 88.58 89.24 89.89 90.56 91.20 91.87 92.50 93.19 93.81 94.48 95.13 95.80 96.45 97.11 97.76 98.40 99.07 99.72 100.40 101.07 101.70

(up to 70 lbs.) $ 59.10 59.84 60.51 61.18 61.83 62.50 63.10 63.67 64.25 64.87 65.43 66.04 66.65 67.24 67.79 68.36 68.86 69.39 69.88 70.41 70.94 71.43 71.97 72.48 73.08 73.73 74.42 75.05 75.81 76.57 77.28 78.03 78.69 79.36 80.04 80.70 81.43 82.16 82.90 83.58 84.25 84.91 85.57 86.25 86.91 87.64 88.38 89.13 89.87 90.54 91.19 $ 67.36 68.24 69.11 69.99 70.84 71.75 72.53 73.26 74.00 74.73 75.46 76.13 76.77 77.44 78.06 78.75 79.39 80.05 80.72 81.36 82.01 82.66 83.32 83.98 84.62 85.30 85.96 86.63 87.26 87.93 88.58 89.24 89.89 90.56 91.20 91.87 92.50 93.19 93.81 94.48 95.13 95.80 96.45 97.11 97.76 98.40 99.07 99.72 100.40 101.07 101.70
42
Table of Contents
FIND YOUR RATE
From Alaska/Hawaii
From Alaska
From Hawaii
1316
23
25
92
96
Service 101 lbs. 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150

$ 390.87 394.74 398.61 402.48 406.35 410.22 414.09 417.96 421.83 425.70 429.57 433.44 437.31 441.18 445.05 448.92 452.79 456.66 460.53 464.40 468.27 472.14 476.01 479.88 483.75 487.62 491.49 495.36 499.23 503.10 506.97 510.84 514.71 518.58 522.45 526.32 530.19 534.06 537.93 541.80 545.67 549.54 553.41 557.28 561.15 565.02 568.89 572.76 576.63 580.50

$ 365.62 369.24 372.86 376.48 380.10 383.72 387.34 390.96 394.58 398.20 401.82 405.44 409.06 412.68 416.30 419.92 423.54 427.16 430.78 434.40 438.02 441.64 445.26 448.88 452.50 456.12 459.74 463.36 466.98 470.60 474.22 477.84 481.46 485.08 488.70 492.32 495.94 499.56 503.18 506.80 510.42 514.04 517.66 521.28 524.90 528.52 532.14 535.76 539.38 543.00

$ 304.01 307.02 310.03 313.04 316.05 319.06 322.07 325.08 328.09 331.10 334.11 337.12 340.13 343.14 346.15 349.16 352.17 355.18 358.19 361.20 364.21 367.22 370.23 373.24 376.25 379.26 382.27 385.28 388.29 391.30 394.31 397.32 400.33 403.34 406.35 409.36 412.37 415.38 418.39 421.40 424.41 427.42 430.43 433.44 436.45 439.46 442.47 445.48 448.49 451.50
FedEx 2Day
$ 200.99 202.98 204.97 206.96 208.95 210.94 212.93 214.92 216.91 218.90 220.89 222.88 224.87 226.86 228.85 230.84 232.83 234.82 236.81 238.80 240.79 242.78 244.77 246.76 248.75 250.74 252.73 254.72 256.71 258.70 260.69 262.68 264.67 266.66 268.65 270.64 272.63 274.62 276.61 278.60 280.59 282.58 284.57 286.56 288.55 290.54 292.53 294.52 296.51 298.50
FedEx Ground
FedEx Ground
91.87 92.53 93.26 94.01 94.74 95.43 96.08 96.75 97.38 98.16 98.90 99.63 100.28 100.97 101.63 102.31 103.02 103.78 104.51 105.23 105.99 106.74 107.45 108.19 108.93 109.69 110.42 111.17 111.91 112.64 113.38 114.13 114.86 115.59 116.34 117.10 117.83 118.58 119.30 120.03 120.76 121.52 122.26 123.00 123.72 124.46 125.21 125.97 126.70 127.44
102.38 103.01 103.68 104.32 104.99 105.64 106.29 106.94 107.59 108.26 108.90 109.62 110.38 111.10 111.81 112.58 113.30 114.02 114.68 115.35 115.99 116.63 117.30 117.94 118.62 119.25 119.94 120.66 121.36 122.10 122.85 123.58 124.30 125.03 125.69 126.35 127.01 127.66 128.29 128.97 129.60 130.28 130.93 131.67 132.39 133.12 133.85 134.56 135.31 136.04
91.87 92.53 93.26 94.01 94.74 95.43 96.08 96.75 97.38 98.16 98.90 99.63 100.28 100.97 101.63 102.31 103.02 103.78 104.51 105.23 105.99 106.74 107.45 108.19 108.93 109.69 110.42 111.17 111.91 112.64 113.38 114.13 114.86 115.59 116.34 117.10 117.83 118.58 119.30 120.03 120.76 121.52 122.26 123.00 123.72 124.46 125.21 125.97 126.70 127.44
102.38 103.01 103.68 104.32 104.99 105.64 106.29 106.94 107.59 108.26 108.90 109.62 110.38 111.10 111.81 112.58 113.30 114.02 114.68 115.35 115.99 116.63 117.30 117.94 118.62 119.25 119.94 120.66 121.36 122.10 122.85 123.58 124.30 125.03 125.69 126.35 127.01 127.66 128.29 128.97 129.60 130.28 130.93 131.67 132.39 133.12 133.85 134.56 135.31 136.04
1
Table of Contents
43
u.S. PackaGE RatES WItHIn alaSka anD HaWaII1

Shipments within alaska and Hawaii (except FedEx Express intra-alaska shipments; see pp. 4143).
Intra-Hawaii
Intra-Alaska
Intra-Oahu
Zones Delivery Commitment FedEx Envelope up to 8 oz.
Within islands
22
14
Next day by 5 p.m.2

$ $ 7.00 7.00 7.00 7.00 7.00 7.50 7.75 8.00 8.25 8.50 8.75 9.00 9.25 9.50 9.75 10.00 10.25 10.50 10.75 11.00 11.25 11.50 11.75 12.00 12.25 12.50 12.75 13.00 13.25 13.50 13.75 14.00 14.25 14.50 14.75 15.00 15.25 15.50 15.75 16.00 16.25 16.50 16.75 17.00 17.25 17.50 17.75 18.00 18.25 18.50

n/a $ 4.53 4.58 4.61 4.66 4.71 4.85 5.03 5.21 5.38 5.58 5.76 5.98 6.17 6.38 6.58 6.74 6.95 7.14 7.36 7.56 7.77 7.95 8.17 8.37 8.62 8.83 9.06 9.27 9.50 9.69 9.90 10.05 10.22 10.42 10.60 10.77 10.95 11.13 11.28 11.47 11.62 11.81 11.95 12.14 12.29 12.47 12.62 12.83 13.03

n/a $ 4.53 4.58 4.61 4.66 4.69 4.70 4.76 4.84 4.92 4.98 5.05 5.13 5.19 5.25 5.29 5.34 5.40 5.46 5.52 5.58 5.64 5.68 5.73 5.79 5.85 5.91 5.98 6.02 6.08 6.13 6.19 6.24 6.29 6.37 6.43 6.47 6.54 6.61 6.65 6.71 6.79 6.86 6.94 7.03 7.11 7.23 7.35 7.46 7.60
1 lb. 2 lbs. 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49
1 2
44
Table of Contents
FIND YOUR RATE
Intra-Hawaii
Intra-Alaska
Intra-Oahu
Within islands
22
14
Next day by 5 p.m.1
Service 50 lbs. 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100


$ 18.75 19.00 19.25 19.50 19.75 20.00 20.25 20.50 20.75 21.00 21.25 21.50 21.75 22.00 22.25 22.50 22.75 23.00 23.25 23.50 23.75 24.00 24.25 24.50 24.75 25.00 25.25 25.50 25.75 26.00 26.25 26.50 26.75 27.00 27.25 27.50 27.75 28.00 28.25 28.50 28.75 29.00 29.25 29.50 29.75 30.00 30.25 30.50 30.75 31.00 31.25

$ 13.24 13.42 13.64 13.83 14.06 14.26 14.48 14.67 14.89 15.08 15.29 15.48 15.68 15.89 16.10 16.31 16.51 16.72 16.93 17.13 17.34 17.52 18.11 18.71 19.30 19.90 20.48 21.08 21.67 22.27 22.86 23.44 24.04 24.64 25.23 25.83 26.41 26.99 27.59 28.19 28.79 29.37 29.97 30.55 31.15 31.74 32.34 32.93 33.53 34.11 34.70

$ 7.74 7.88 8.00 8.16 8.31 8.46 8.62 8.74 8.89 9.06 9.19 9.33 9.50 9.61 9.76 9.93 10.04 10.20 10.33 10.49 10.63 10.78 11.37 11.95 12.55 13.13 13.73 14.30 14.89 15.48 16.07 16.64 17.24 17.83 18.41 19.00 19.58 20.17 20.76 21.34 21.92 22.53 23.11 23.70 24.28 24.87 25.45 26.04 26.62 27.20 27.81
Table of Contents
45
u.S. PackaGE RatES WItHIn alaSka anD HaWaII1

Shipments within alaska and Hawaii (except FedEx Express intra-alaska shipments; see pp. 4143).
Intra-Hawaii
Intra-Alaska
Intra-Oahu
Within islands
22
14
Next day by 5 p.m.2
Service 101 lbs. 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150

$ 31.50 31.75 32.00 32.25 32.50 32.75 33.00 33.25 33.50 33.75 34.00 34.25 34.50 34.75 35.00 35.25 35.50 35.75 36.00 36.25 36.50 36.75 37.00 37.25 37.50 37.75 38.00 38.25 38.50 38.75 39.00 39.25 39.50 39.75 40.00 40.25 40.50 40.75 41.00 41.25 41.50 41.75 42.00 42.25 42.50 42.75 43.00 43.25 43.50 43.75
FedEx Ground
FedEx Ground
35.29 35.90 36.49 37.09 37.66 38.26 38.85 39.45 40.05 40.64 41.22 41.82 42.41 43.00 43.59 44.20 44.78 45.38 45.96 46.56 47.15 47.76 48.34 48.93 49.52 50.12 50.71 51.31 51.88 52.49 53.08 53.68 54.26 54.86 55.44 56.05 56.64 57.23 57.82 58.42 59.00 59.58 60.19 60.78 61.38 61.97 62.55 63.14 63.74 64.34
28.39 28.97 29.56 30.15 30.73 31.32 31.90 32.50 33.09 33.68 34.25 34.83 35.43 36.00 36.59 37.18 37.78 38.36 38.95 39.53 40.12 40.71 41.29 41.87 42.47 43.06 43.63 44.23 44.81 45.40 45.98 46.57 47.15 47.76 48.34 48.92 49.51 50.10 50.68 51.27 51.85 52.43 53.04 53.61 54.20 54.79 55.38 55.95 56.55 57.13
1 2
46
Table of Contents
u.S. PackaGE RatES: FEDEx ExPRESS MultIWEIGHt ZOnES 28

FedEx Express shipments may receive a rate on a total-shipment-weight basis if the total shipment weighs 100 lbs. or more (200 lbs. or more for FedEx Express Saver shipments1). a 15-lb. average minimum package weight for the shipment applies.2 Multiply the per-pound rate by total shipment weight. you are billed the lower of the FedEx Express Multiweight shipment rate or the sum of the individual price per package.
FIND YOUR RATE
Zone 2
Multiply by total shipment weight.
Zone 6
Weight 100499 lbs. 500999 lbs. 1,0001,999 lbs. 2,000+ lbs.

$ 1.91 1.89 1.87 1.85

$ 1.66 1.64 1.62 1.60

$ 1.36 1.34 1.32 1.30
FedEx 2Day
$ 0.84 0.82 0.80 0.78
FedEx Express Saver 1

$ 0.69 0.67 0.65 0.63

$ 4.54 4.52 4.50 4.48

$ 4.29 4.27 4.25 4.23

$ 4.00 3.98 3.96 3.94
FedEx 2Day
$ 2.93 2.91 2.89 2.87

$ 1.91 1.89 1.87 1.85
Zone 3
Zone 7

$ 2.60 2.58 2.56 2.54

$ 2.35 2.33 2.31 2.29

$ 2.02 2.00 1.98 1.96
FedEx 2Day
$ 0.96 0.94 0.92 0.90

$ 0.88 0.86 0.84 0.82
Weight 100499 lbs. $ 500999 lbs. 1,0001,999 lbs. 2,000+ lbs.

4.71 4.69 4.67 4.65

$ 4.46 4.44 4.42 4.40

$ 4.27 4.25 4.23 4.21
FedEx 2Day
$ 3.16 3.14 3.12 3.10

$ 2.12 2.10 2.08 2.06
Zone 4
Zone 8

$ 3.91 3.89 3.87 3.85

$ 3.66 3.64 3.62 3.60

$ 3.55 3.53 3.51 3.49
FedEx 2Day
$ 1.24 1.22 1.20 1.18

$ 1.08 1.06 1.04 1.02

4.88 4.86 4.84 4.82

$ 4.63 4.61 4.59 4.57

$ 4.43 4.41 4.39 4.37
FedEx 2Day
$ 3.23 3.21 3.19 3.17

$ 2.47 2.45 2.43 2.41
Zone 5

$ 4.19 4.17 4.15 4.13

$ 3.94 3.92 3.90 3.88

$ 3.78 3.76 3.74 3.72
FedEx 2Day
$ 1.79 1.77 1.75 1.73

$ 1.33 1.31 1.29 1.27
Effective Jan. 18, 2010, FedEx Express Saver shipments must weigh 200 lbs. or more to qualify for FedEx Express Multiweight rates. Effective Jan. 18, 2010. through Jan. 17, 2010, a 10-lb. average minimum package weight for the shipment applies. any fraction of a pound takes the next-higher rate. FedEx Ground Multiweight shipment rates are available by contract only. contact your FedEx account executive for more information. FedEx Ground multiple-piece shipments may receive per-pound rates if the total shipment weighs 200 lbs. or more. a shipment average minimum package weight applies and varies by contract.
Table of Contents
47
u.S. PackaGE RatES: FEDEx ExPRESS MultIWEIGHt alaSka anD HaWaII

FedEx Express shipments may receive a rate on a total-shipment-weight basis if the total shipment weighs 100 lbs. or more. 1 a 15-lb. average minimum package weight for the shipment applies. Multiply the per-pound rate by total shipment weight. you are billed the lower of the FedEx Express Multiweight shipment rate or the sum of the individual price per package.
Zones 9 and 10
(to ak and HI Metro) FedEx FedEx Standard 2Day Overnight3

$ 4.53 4.51 4.49 4.47 $ 3.29 3.27 3.25 3.23
FedEx FedEx First Priority Overnight2 Overnight

4.95 4.93 4.91 4.89 $ 4.70 4.68 4.66 4.64
Zones 11 and 12
(to ak and HI Rural) FedEx 2Day

$ 3.32 3.30 3.28 3.26
FedEx FedEx First Priority Overnight2 Overnight

5.09 5.07 5.05 5.03 $ 4.84 4.82 4.80 4.78
Zones 1316
(From ak and HI to contiguous u.S.) FedEx Priority Overnight

$ 3.62 3.60 3.58 3.56

3.87 3.85 3.83 3.81

$ 3.01 2.99 2.97 2.95
FedEx 2Day
$ 1.99 1.97 1.95 1.93
Intra-Hawaii
Weight 100150 lbs. $ 151+ lbs.

0.31 0.29
Effective Jan. 18, 2010. through Jan. 17, 2010, a 10-lb. average minimum package weight for the shipment applies. FedEx First Overnight is available to alaska only. Service is not available to Hawaii. FedEx Standard Overnight is available to alaska metro only. any fraction of a pound takes the next-higher rate.
2 3
48
Table of Contents
FEDEx SaMEDay, FEDEx SaMEDay cIty anD FEDEx SaMEDay FREIGHt RatES
See p. 4 for more information on FedEx SameDay and FedEx SameDay city, and p. 6 for FedEx SameDay Freight details. Go to fedexsameday.com or call 1.800.399.5999 to request these services. Shipments weighing less than 151 lbs. that contain at least one palletized piece are priced at the 151-lb. FedEx SameDay Freight rate.
FIND YOUR RATE
FedEx SameDay Rates (per shipment)1

Total Shipment Weight 025 lbs. Each additional lb. in excess of 25 lbs., up to 70 lbs.1 Additional lbs. in excess of 70 lbs. (increments of 50 lbs.)1
1
FedEx SameDay City Rates

Rate $173 $1.25/lb. $85/50 lbs.
Per-pound rates (multiply by total shipment weight).
ZONEs
0A
Weight 1499 lbs. $ 500999 lbs. 1,000+ lbs.
Minimum Charge 015 miles 1.00 0.95 0.65 50.00 $
0B
1625 miles 1.00 0.95 0.65 70.00 $
0C
2650 miles 1.00 0.95 0.65 125.00
Other additional fees may apply. Prices may vary depending on origin and destination. Discounts may apply for movements of less than 70 miles between origin and destination. additional discounts may apply for multiple shipments destined to the same city. call 1.800.399.5999 for details.
FedEx SameDay Freight Rates

ZONEs
2
Weight 151299 lbs. $ 300499 lbs. 500999 lbs. 1,0001,999 lbs. 2,000+ lbs.
0150 miles 2.50 1.75 1.00 0.65 0.60
3
151300 miles $ 4.25 2.75 1.75 1.30 1.00
4
301600 miles $ 5.00 4.00 3.70 2.75 2.50
5
6011000 miles $ 5.25 4.25 3.75 3.00 2.75
8
1800-plus miles $ 6.00 4.88 4.30 4.27 4.13
10011400 14011800 miles miles $ 5.50 4.29 3.82 3.50 3.36 $ 5.75 4.55 3.91 3.84 3.77
Special Handling Fees and Other Charges

the following fees may apply to your FedEx SameDay, FedEx SameDay city and FedEx SameDay Freight shipments.
FedEx SameDay 1 After Hours (8 p.m.8 a.m.) Pickup or Delivery Alaska and Hawaii Pickup or Delivery Excess Mileage (when applicable) Metro Charge applies to shipments picked up and/or delivered in select primary metro areas. assessed once per shipment. Outside Delivery Area Pickup and Delivery applies when the pickup and/or delivery point is more than 50 miles from the serving airport(s). assessed once per shipment. Oversize Package Charge applies when one piece in the shipment weighs more than 70 lbs. Pickup and Delivery Reattempt Saturday Pickup or Delivery Sunday Pickup or Delivery Holiday Pickup or Delivery
1
FedEx SameDay City
FedEx SameDay Freight $30
$30 $25 $2.25/mile
$100
$30 $40 $30 $40 $50
$30 $20 $30 2 $40 2 $50 2
$30 $100 $150 2 $175 2 $200 2
these fees apply separately for handling and delivery. that is, the fees shown are per pickup and per delivery. FedEx SameDay shipments must be ready by the scheduled pickup time. an additional fee may apply if pickup is delayed due to package unavailability or if additional delivery attempts are required. 2 Fee covers both pickup and delivery on the same day.
Table of Contents
49
u.S. ExPRESS FREIGHt RatES

For more information on FedEx Express Freight services within the u.S., see p. 6.
FedEx 1Day Freight

ZONEs
2
Minimum Charge 0150 miles 0.78 0.76 0.70 0.67 72.00
3
151300 miles $ 1.36 1.33 1.27 1.25 128.00
4
301600 miles $ 2.33 2.25 2.22 2.18 192.00
5
6011000 miles $ 3.65 3.61 3.55 3.35 249.00
8
1800-plus miles $ 5.17 4.96 4.94 4.90 312.00
910
to ak/HI1 Metro $ 5.78 5.62 5.54 5.49 618.00 $
11
to ak Rural 5.95 5.90 5.78 5.73 664.00 $
1316
From ak/HI1 3.70 3.69 3.68 3.62 282.00
10011400 14011800 miles miles $ 4.21 4.16 4.13 3.99 268.00 $ 4.74 4.62 4.52 4.48 282.00
FedEx 2Day Freight

ZONEs
2
3
151300 miles $ 1.31 1.23 1.20 1.15 125.00
4
301600 miles $ 1.65 1.54 1.49 1.46 152.00
5
6011000 miles $ 1.82 1.78 1.76 1.62 184.00
8
1800-plus miles $ 4.24 3.99 3.87 3.57 254.00
910
to ak/HI1 Metro $ 4.98 4.91 4.67 4.44 543.00 $
11
to ak Rural 5.35 5.26 5.16 5.15 594.00 $
1316
From ak/HI1 2.07 2.05 2.04 2.03 232.00
10011400 14011800 miles miles $ 2.80 2.70 2.62 2.38 203.00 $ 3.60 3.49 3.46 3.06 227.00
FedEx 3Day Freight

ZONEs
2
3
151300 miles $ 1.30 1.21 1.15 1.11 62.00
4
301600 miles $ 1.56 1.53 1.42 1.41 68.00
5
6011000 miles $ 1.74 1.67 1.60 1.52 76.00
8
1800-plus miles $ 3.53 3.43 3.38 3.34 76.00
10011400 14011800 miles miles $ 2.50 2.33 2.27 2.20 76.00 $ 3.06 2.93 2.78 2.72 76.00
Note: Shipments picked up from or delivered to extended service areas may be handled by cartage agents. For an explanation of delivery commitments or service areas for FedEx Express Freight u.S. services, go to fedex.com/usfreight and select Delivery commitments or call 1.800.332.0807. 1 In Hawaii, service is to and from the island of Oahu only. call 1.800.332.0807 for details.
50
Table of Contents
IntERnatIOnal ExPRESS PackaGE ZOnES: u.S. ExPORt anD u.S. IMPORt

See p. 54 for canada zones. For more information on these services, see p. 5.
FIND YOUR RATE
IF = FedEx International First IP = FedEx International Priority IE = FedEx International Economy 4 = Service available
Determine International Express Package Rates

1. Find the zone for your destination or origin country in the tables on pp. 5153. For FedEx International Priority and FedEx International Economy shipments to canada, refer to the postal code table on p. 54. 2. Determine your total shipment weight. 3. choose the service you wish to use. 4. For u.S. export shipments, go to pp. 5573 to determine your door-to-door rate for the service you choose. u.S. import rates are on 1 pp. 7479. there is no FedEx Envelope or FedEx Pak pricing for FedEx International Economy. the FedEx International Economy 1-lb. rate will apply for items in any packaging up to 1 lb.
Destination (U.S. Export)/ U.S. Export Origin (U.S. Import) Zone2 IF IP afghanistan albania algeria american Samoa andorra angola anguilla antigua argentina armenia aruba australia austria azerbaijan azores (Portugal) Bahamas Bahrain Bangladesh Barbados Barbuda Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bonaire Bosnia-Herzegovina Botswana Brazil British Virgin Islands Brunei Bulgaria Burkina Faso Burundi cambodia cameroon canada (see p. 54) cape Verde cayman Islands central african Republic 3 chad channel Islands (u.k.) chile china colombia congo
1
Services IE 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 Zone2 M M M M H M I I l M I J H M H I M O I I M D k M I O l I M M l I M M M M k M a M I M M D l n l M U.S. Import IF IP 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 IE 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4
O M M M H M I I l M I J H M H I J O I I M D k M I O l I M M l I J M M M k M a or B M I M M D l n l M
4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4
If a FedEx 10kg Box exceeds the 22-lb. weight limit, or a FedEx 25kg Box exceeds the 56-lb. weight limit, the appropriate FedEx International Priority rate applies. country and zone alignments are subject to change without notice. Service suspended as of publication date. For updates call 1.800.GoFedEx 1.800.463.3339 and say international services.
2 3
Table of Contents
51
IntERnatIOnal ExPRESS PackaGE ZOnES: u.S. ExPORt anD u.S. IMPORt

See p. 54 for canada zones. For more information on these services, see p. 5.
IF = FedEx International First IP = FedEx International Priority IE = FedEx International Economy 4 = Service available
Destination (U.S. Export)/ U.S. Export Origin (U.S. Import) Zone1 IF IP cook Islands costa Rica croatia curaao cyprus czech Republic Democratic Republic of congo Denmark Djibouti Dominica Dominican Republic East timor Ecuador Egypt El Salvador England (u.k.) Equatorial Guinea 2 Eritrea Estonia Ethiopia Faroe Islands Fiji Finland France French Guiana French Polynesia Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guinea Guinea-Bissau2 Guyana Haiti Honduras Hong kong Hungary Iceland India Indonesia
1 2
Services IE 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 Zone1 k k M I M M M H M I I J l M k D M M M M H k H D l M M M M E M M H H I I k k M M l I k F M H O J U.S. Import IF IP 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 IE 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4
Destination (U.S. Export)/ U.S. Export Origin (U.S. Import) Zone1 IF IP Iraq Ireland, northern (u.k.) Ireland, Republic of Israel Italy Ivory coast Jamaica Japan Jordan kazakhstan kenya korea, South kuwait kyrgyzstan laos latvia lebanon lesotho liberia libya liechtenstein lithuania luxembourg Macau Macedonia Madagascar Madeira (Portugal) Malawi Malaysia Maldives, Republic of Mali Malta Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique namibia nepal netherlands (Holland) netherlands antilles O D D J E M I G J M M G J M k M J M M M H M D F M M H M J O M H M I M M c M M D M M I M M M O D I 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4
Services IE 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 Zone1 M D D M E M I G M M M G M M k M M M M M H M D J M M H M J O M H M I M M c M M D M M I M M M O D I U.S. Import IF IP 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 IE 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4
k k M I J M M H M I I J l J k D M M M M H k H D l M M M M E M M H H I I k k M M l I k F M H O J
4 4 4
4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4
country and zone alignments are subject to change without notice. Service suspended as of publication date. For updates call 1.800.GoFedEx 1.800.463.3339 and say international services.
52
Table of Contents
FIND YOUR RATE
Destination (U.S. Export)/ U.S. Export Origin (U.S. Import) Zone1 IF IP new caledonia new Zealand nicaragua niger nigeria norway Oman Pakistan Palau Palestine autonomous Panama Papua new Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico (see p. 55) Qatar Reunion Island Romania Russia Rwanda Saba St. Barthelemy St. croix (u.S. Virgin Islands) St. Eustatius St. John (u.S. Virgin Islands) St. kitts and nevis St. lucia St. Maarten/St. Martin St. thomas (u.S. Virgin Islands) St. Vincent Saipan Samoa San Marino Saudi arabia Scotland (u.k.)
1 2
Services IE 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 Zone1 k J k M M H M O M M k k l l F M H M M M M M I I I I I I I I I I k M E M D U.S. Import IF IP 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 IE 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4
Destination (U.S. Export)/ U.S. Export Origin (U.S. Import) Zone1 IF IP Senegal Serbia Seychelles Sierra leone2 Singapore Slovak Republic Slovenia South africa Spain Sri lanka Suriname Swaziland Sweden Switzerland Syria2 taiwan tanzania thailand togo tonga trinidad and tobago tunisia turkey turkmenistan 2 turks and caicos Islands uganda ukraine united arab Emirates uruguay u.S. Virgin Islands uzbekistan Vanuatu Vatican city Venezuela Vietnam Wales (u.k.) Wallis and Futuna yemen arab Republic Zambia Zimbabwe M M M M F M M M H O l M H H J F M J M M I M J M I M M J l I M k E l J D M J M M 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4
Services IE 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 Zone1 M M M M J M M M H O l M H H M P M J M M I M M M I M M M l I M k E l J D M M M M U.S. Import IF IP 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 IE 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4
k J k M M H J O M J k k l l J M H J M M M M I I I I I I I I I I k M E M D
4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4
country and zone alignments are subject to change without notice. Service suspended as of publication date. For updates call 1.800.GoFedEx 1.800.463.3339 and say international services.
Table of Contents
53
canaDa ZOnES: u.S. ExPORt

these zones apply for shipments to canada via FedEx International Priority, FedEx International Economy,1 FedEx International Priority Freight, FedEx International Economy Freight and FedEx International Ground For more information on these services, see pp. 5 and 7. .
Determine FedEx Express Rates

Zone a is for markets such as calgary, Hull, kitchener, Montreal, niagara, Oshawa, Ottawa, toronto, Vancouver, Windsor and Winnipeg. Zone B is for more-remote locations.
1. Find the zone for your destination postal code in canada in the table below. 2. Determine your total shipment weight. For FedEx International Priority Freight and FedEx International Economy Freight, determine your service option (doorto-door, drop-off, hold-at-location, or drop-off and hold-at-location).
3. Go to pp. 5758 to determine FedEx International Priority and FedEx International Economy door-to-door 2 rates. Go to p. 85 to determine FedEx International Priority Freight and FedEx International Economy Freight rates.
Determine FedEx International Ground Rates

1. Find the zone for your destination postal code in canada in the table below. 2. Determine your package weight. 3. Go to p. 59 to determine your door-to-door rate.
Destination Newfoundland a0aa9Z 4 Nova Scotia B0aB9Z Prince Edward Island c0ac9Z New Brunswick E0aE9Z Quebec (Express) G0aG9Z H0aH9Z J0aJ2W J2xJ3G J3HJ3k J3lJ3n J3PJ3t J3VJ4Z J5aJ6H J6JJ6R J6SJ6V J6WJ7R J7SJ8n J8PJ9c J9EJ9Z Quebec (Ground) G0a G0BG0l G0MG0S G0tG0W G0xG3k G3lG4Z G5a G5BG5t G5VG6Z G7aG8S G8tH0l HOM H0nJ0l J0M J0nJ0V J0WJ0Z J1aJ9c J9E
Zone3 Express Ground B B B B B a B a B a B a B a B a B a B 51 54 51 54 51 54 51 54 51 54 51 54 51 54 51 54 51 54 54 54 54 54
Zone3 Destination Express Ground J9GJ9J 51 J9kJ9Z 54 Ontario (Express) k0ak0Z B k1ak2R a k2Sl0H B l0J a l0kl0n B l0P a l0Rl1E B l1Gl1Z a l2al2c B l2El2W a l2xl3n B l3Pl3t a l3Vl3W B l3xl9t a l9Vl9Z B M0aM9Z a n0an1Z B n2an2V a n2Wn5t B n5Vn6n a n6Pn8M B n8nn9k a n9lP9Z B Ontario (Ground) k0ak0H 51 k0J 54 k0kk7t 51 k7Vk8H 54 k8Jn9Z 51 P0aP9Z 54 Manitoba R0aR2B B 54 R2cR4a a 51 R4BR9Z B 54 Saskatchewan (Express) S0aS9Z B Saskatchewan (Ground) S0aS4M 54 S4nS4Z 51 S5aS7G 54
Destination S7HS7V S7WS9Z Alberta (Express) t0at1x t1yt3l t3Mt9Z Alberta (Ground) t0at0B t0c t0Et1x t1yt6V t6xt7W t7xt8n t8Pt8Z t9at9E t9Gt9Z British Columbia (Express) V0aV1l V1M V1nV2V V2WV3E V3G V3HV4S V4t V4VV7Z V8aV9Z British Columbia (Ground) V0aV0l V0M V0nV1l V1M V1nV2V V2WV3E V3G V3HV7Z V8aV8k V8lV9E V9GV9Z Northwest Territories, Nunavut and Yukon x0ay9Z 4
Zone3 Express Ground 51 54 B a B 54 51 54 51 54 51 54 51 54
B a B a B a B a B
there is no FedEx Envelope or FedEx Pak pricing for FedEx International Economy. the FedEx International Economy 1-lb. rate will apply for items in any packaging up to 1 lb. If a FedEx 10kg Box exceeds the 22-lb. weight limit, or a FedEx 25kg Box exceeds the 56-lb. weight limit, the appropriate FedEx International Priority rate applies. country and zone alignments are subject to change without notice. FedEx International Ground packages destined to labrador (postal codes a0k, a0Pa0R and a2V) and the northwest territories, nunavut and yukon (postal codes x0ay9Z) have a maximum 70-lb. weight limit and will incur an additional $65 charge over the Zone 54 rate.
54 51 54 51 54 51 54 51 54 51 54
54
Note: canada postal code sequences vary by FedEx Express and FedEx Ground zone.
54
Table of Contents
IntERnatIOnal PackaGE RatES tO PuERtO RIcO: u.S. ExPORt

use these rates when shipping outbound from the u.S. to Puerto Rico. For FedEx Express shipping rates from Puerto Rico to the u.S., call 1.800.GoFedEx 1.800.463.3339 and say international services. In Puerto Rico, call toll-free 1.877.838.7834 for FedEx Express shipping rates.
FIND YOUR RATE
** 41.70 45.45 50.75 55.35 59.95 64.15 68.50 72.60 77.20 81.80 86.50 90.65 95.25 99.45 101.60 106.60 108.85 111.60 115.30 117.60 120.30 123.05 126.30 128.75 132.65 134.80 137.65 140.10 142.35 145.00 147.65 150.30 153.75 156.85 160.00 163.15 166.65 169.70 173.15 176.55 180.00 183.75 187.35 191.35 194.50 197.85 200.95 204.80 208.40 $
FedEx Envelope up to 8 oz. FedEx Pak*

FedEx FedEx International International Priority Economy

$ 26.50 ** * ** 22.40 25.05 28.60 30.45 33.10 35.10 37.95 39.85 42.70 46.30 48.95 50.80 52.50 54.65 57.15 59.60 62.35 66.05 68.25 70.65 73.85 76.70 79.55 82.30 85.25 87.55 90.40 93.25 95.70 98.65 101.00 104.15 107.00 109.85 112.80 115.45 118.50 121.15 124.00 126.45 129.30 132.25 134.70 137.30 139.40 142.70 145.45 147.90 150.75
Weight
FedEx FedEx International International Economy Priority

211.85 216.35 220.55 224.40 228.60 232.05 235.75 239.70 244.00 248.20 251.45 256.85 260.75 265.05 269.30 273.20 277.90 282.70 287.20 292.10 296.05 301.40 305.45 309.75 313.95 318.20 322.50 326.70 331.00 335.35 339.55 343.85 347.80 352.40 356.40 360.60 364.95 369.25 373.45 377.75 382.10 386.30 390.60 394.70 398.85 403.35 407.35 411.60 415.90 420.10 423.00 $ 153.05 155.80 158.45 160.45 162.95 165.20 168.35 171.30 173.85 176.80 178.95 181.90 185.05 188.65 191.05 194.55 197.85 200.80 203.30 206.90 209.10 211.95 214.95 217.45 220.85 223.60 226.05 228.90 230.75 234.55 237.40 239.85 243.15 245.90 248.40 251.15 254.10 256.45 259.30 262.65 265.30 268.35 271.00 273.65 276.80 278.95 282.00 284.75 287.15 289.60 290.00 * Based on the package weight, the corresponding rate applies. any fraction of a pound takes the next-higher rate. **One-pound rate applies.
1 lb. $ 2 lbs. 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49
50 lbs. $ 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100
Table of Contents
55
IntERnatIOnal PackaGE RatES tO PuERtO RIcO: u.S. ExPORt

use these rates when shipping outbound from the u.S. to Puerto Rico. For FedEx Express shipping rates from Puerto Rico to the u.S., call 1.800.GoFedEx 1.800.463.3339 and say international services. In Puerto Rico, call toll-free 1.877.838.7834 for FedEx Express shipping rates.
Weight 101 lbs. $ 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150
FedEx FedEx International International Economy Priority

427.23 431.46 435.69 439.92 444.15 448.38 452.61 456.84 461.07 465.30 469.53 473.76 477.99 482.22 486.45 490.68 494.91 499.14 503.37 507.60 511.83 516.06 520.29 524.52 528.75 532.98 537.21 541.44 545.67 549.90 554.13 558.36 562.59 566.82 571.05 575.28 579.51 583.74 587.97 592.20 596.43 600.66 604.89 609.12 613.35 617.58 621.81 626.04 630.27 634.50 $ 292.90 295.80 298.70 301.60 304.50 307.40 310.30 313.20 316.10 319.00 321.90 324.80 327.70 330.60 333.50 336.40 339.30 342.20 345.10 348.00 350.90 353.80 356.70 359.60 362.50 365.40 368.30 371.20 374.10 377.00 379.90 382.80 385.70 388.60 391.50 394.40 397.30 400.20 403.10 406.00 408.90 411.80 414.70 417.60 420.50 423.40 426.30 429.20 432.10 435.00
1 1
FedEx Express Multiweight Rates

FedEx Express shipments may receive a rate on a total-shipment-weight basis if the total shipment weighs 100 lbs. or more. a 15-lb. average minimum package weight 1 for the shipment applies. Multiply the per-pound rate by total shipment weight. you are billed the lower of the FedEx Express Multiweight shipment rate or the sum of the individual price per package.
Weight 100999 lbs. 1,000+ lbs.

$ 4.23 3.89 $ 2.90 2.66
Effective Jan. 18, 2010. through Jan. 17, 2010, a 10-lb. average minimum package weight for the shipment applies.
Shipments More Than 150 Lbs.

to determine the per-pound shipping charge for your express freight shipment, please refer to the table below.
FedEx International Priority Freight 1

$ 4.23 3.89
FedEx International Economy Freight 1

$ 2.90 2.66
For an explanation of delivery areas, or to determine the delivery area for your shipment, call 1.800.332.0807.
56
Table of Contents
FEDEx IntERnatIOnal PRIORIty anD FEDEx IntERnatIOnal EcOnOMy RatES t0 canaDa (ZOnE a): u.S. ExPORt
use these rates when shipping outbound from the u.S.
For shipments to markets in canada such as: calgary Hull kitchener Montreal niagara Oshawa Ottawa toronto Vancouver Windsor Winnipeg
FIND YOUR RATE
FedEx Pak
1 lb. 2 lbs.
51.00 54.25 97.37 148.79 $ 53.83 60.39 68.93 74.92 78.05 80.33 82.89 86.88 90.02 93.44 96.70 97.12 105.40 110.24 114.51 118.79 122.20 126.49 129.90 134.74 139.02 142.72 146.42 148.07 148.54 157.82 164.37 170.06 173.21 176.63 179.18 182.89 186.59 190.30 193.43 196.00 199.98 202.55 206.25 209.95 213.66 217.07 219.93 223.06 226.48 229.04 232.46 $
n/a n/a n/a n/a 50.94 55.03 60.20 64.56 68.39 70.83 73.61 76.25 78.59 80.93 84.00 87.07 90.15 93.23 96.31 98.96 101.62 104.28 106.94 109.59 112.23 114.89 117.22 119.54 121.90 124.22 126.56 128.89 131.21 133.54 136.50 139.45 142.40 145.35 148.31 151.26 154.19 157.15 160.11 163.07 166.03 169.01 171.98 174.96 177.95 180.93 183.91
FedEx Envelope up to 8 oz.
FedEx International Priority

$ 31.25
FedEx International Economy

n/a
Weight 48 lbs. 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100

$ 235.59 238.16 241.58 243.07 247.28 249.06 251.11 253.72 256.33 258.94 261.55 263.10 269.78 271.15 274.90 277.47 280.04 283.40 283.74 287.89 289.15 293.58 295.14 296.70 298.27 301.92 306.25 308.39 310.52 311.94 313.37 313.64 317.07 319.21 320.28 321.35 327.05 329.19 331.32 332.61 333.88 335.61 336.56 336.82 337.83 338.14 339.08 339.42 341.95 342.25 346.00 346.38 349.00 $ 186.37 188.55 191.00 194.48 195.90 199.15 201.47 203.80 206.13 208.46 210.79 213.17 215.51 217.95 220.39 222.82 225.27 227.69 230.12 232.57 235.00 237.45 239.86 242.31 244.41 247.17 248.23 249.73 251.23 255.58 257.56 259.55 259.81 260.13 261.01 261.27 261.54 261.90 262.16 263.07 264.23 264.52 264.81 265.08 266.22 267.38 268.52 268.79 269.05 270.25 270.50 270.75 271.00
FedEx 10kg Box 122 lbs. FedEx 25kg Box 156 lbs. 1 lb. 2 lbs. 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47
any fraction of a pound takes the next-higher rate. ancillary clearance service fees may apply for various clearance services, depending on commodity and country; see p. 91 for details.
Table of Contents
57
FEDEx IntERnatIOnal PRIORIty anD FEDEx IntERnatIOnal EcOnOMy RatES tO canaDa (ZOnE B): u.S. ExPORt
For shipments to remote areas of canada such as: new Brunswick newfoundland northwest territories nova Scotia Prince Edward Island Saskatchewan yukon
FedEx Pak
1 lb. 2 lbs.
51.75 58.25 111.39 169.88 $ 58.67 64.37 71.50 80.04 85.46 89.16 93.72 99.70 103.69 108.53 110.60 111.14 121.93 127.05 131.32 135.60 139.58 145.28 149.84 154.97 159.24 163.52 166.93 169.02 169.63 181.75 189.72 192.26 194.62 197.99 201.38 204.73 208.79 212.16 215.55 218.90 222.95 225.99 229.02 232.06 235.12 238.82 243.87 247.59 250.62 256.02 258.72 $
n/a n/a n/a n/a 53.42 60.00 66.23 72.23 77.51 79.46 82.52 85.29 90.02 93.07 98.36 101.14 106.41 109.75 113.36 116.04 118.38 121.37 124.34 127.32 130.31 132.97 135.62 138.27 141.71 145.60 149.76 150.88 154.20 157.27 160.61 163.93 167.27 170.33 173.10 176.17 179.50 182.83 186.17 188.66 191.73 194.51 198.11 200.89 203.67 206.18 209.23

$ 33.00

n/a
Weight 48 lbs. 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100

$ 263.51 266.07 269.21 271.21 274.34 276.23 278.60 281.26 283.92 286.58 289.24 291.65 295.70 296.99 301.11 302.65 305.67 307.97 310.52 313.65 315.93 319.30 320.77 322.04 323.34 329.36 331.32 334.38 336.44 337.73 339.01 340.43 341.86 344.28 346.70 354.35 355.12 355.51 363.22 365.61 365.96 368.96 371.67 373.02 373.34 377.91 378.37 379.72 380.05 381.06 381.39 383.28 384.00

$ 212.01 214.51 217.30 220.21 223.13 225.61 227.84 230.40 232.96 235.52 238.08 242.85 244.93 247.02 249.39 251.75 255.13 257.02 259.25 261.47 263.98 266.47 268.83 271.20 273.71 276.20 278.43 280.65 282.23 283.25 283.50 283.75 284.00 284.25 284.50 284.75 285.00 285.25 285.50 285.75 286.00 286.25 286.50 286.75 287.00 287.25 287.50 287.75 288.00 288.25 288.50 288.75 289.00
58
Table of Contents
FEDEx IntERnatIOnal GROunD RatES tO canaDa: u.S. ExPORt

1 use these rates when shipping outbound from the u.S. to canada. Rates are based on the weight of your package.
FIND YOUR RATE
Canada Zones
Maximum Weight in Lbs.
Canada 54 51 54 Zones 51 lbs. $ 53.50 $ 72.25 53.50 72.25 52 54.95 73.70 53 54.95 73.70 54 56.35 75.15 55 56.35 75.15 56 57.50 76.65 57 57.50 76.65 58 58.75 78.05 59 58.75 78.05 60 59.80 79.70 61 59.80 79.70 62 60.90 81.15 63 60.90 81.15 64 61.75 82.55 65 61.75 82.55 66 62.75 84.10 67 62.75 84.10 68 63.65 85.60 69 63.65 85.60 70 64.60 87.10 71 64.60 87.10 72 65.60 88.90 73 65.60 88.90 74 66.55 90.75 75 66.55 90.75 76 67.20 92.25 77 67.20 92.25 78 68.05 94.35 79 68.05 94.35 80 68.65 96.45 81 68.65 96.45 82 69.45 98.50 83 69.45 98.50 84 70.00 100.75 85 70.00 100.75 86 70.80 102.80 87 70.80 102.80 88 71.60 104.95 89 71.60 104.95 90 72.15 107.15 91 72.15 107.15 92 73.00 109.15 93 73.00 109.15 94 73.70 111.30 95 73.70 111.30 96 74.45 113.45 97 74.45 113.45 98 75.10 115.55 99 75.10 115.55 100
Canada 51 Zones 101 lbs. $ 79.00 79.00 102 79.00 103 79.00 104 79.00 105 81.85 106 81.85 107 81.85 108 81.85 109 81.85 110 84.60 111 84.60 112 84.60 113 84.60 114 84.60 115 87.10 116 87.10 117 87.10 118 87.10 119 87.10 120 89.45 121 89.45 122 89.45 123 89.45 124 89.45 125 91.65 126 91.65 127 91.65 128 91.65 129 91.65 130 93.85 131 93.85 132 93.85 133 93.85 134 93.85 135 96.05 136 96.05 137 96.05 138 96.05 139 96.05 140 98.25 141 98.25 142 98.25 143 98.25 144 98.25 145 100.40 146 100.40 147 100.40 148 100.40 149 100.40 150
51
54
$ 121.15 121.15 121.15 121.15 121.15 126.60 126.60 126.60 126.60 126.60 132.05 132.05 132.05 132.05 132.05 137.65 137.65 137.65 137.65 137.65 143.10 143.10 143.10 143.10 143.10 148.55 148.55 148.55 148.55 148.55 154.60 154.60 154.60 154.60 154.60 160.70 160.70 160.70 160.70 160.70 166.70 166.70 166.70 166.70 166.70 172.65 172.65 172.65 172.65 172.65
1
1 lb. $ 12.10 $ 19.10 13.15 20.10 2 lbs. 13.80 21.20 3 14.75 22.25 4 15.75 23.15 5 16.60 24.15 6 17.40 24.90 7 18.15 25.85 8 19.00 26.50 9 19.85 27.45 10 20.55 28.40 11 21.25 29.45 12 22.00 30.40 13 22.75 31.45 14 23.60 32.50 15 24.40 33.55 16 25.30 34.75 17 26.25 35.80 18 27.10 37.10 19 27.80 38.20 20 28.65 39.35 21 29.50 40.55 22 30.40 41.75 23 31.20 42.80 24 31.95 44.05 25 32.90 45.20 26 33.70 46.35 27 34.50 47.50 28 35.30 48.65 29 36.05 49.85 30 36.90 50.90 31 37.70 52.10 32 38.50 53.25 33 39.20 54.35 34 40.15 55.30 35 40.85 56.45 36 41.75 57.65 37 42.50 58.65 38 43.30 59.55 39 44.20 60.60 40 44.95 61.65 41 45.65 62.55 42 46.50 63.65 43 47.20 64.65 44 47.95 65.70 45 48.70 66.65 46 49.45 67.70 47 50.25 68.75 48 51.10 69.70 49 51.95 70.70 50
additional surcharges apply to certain rural destinations in canada.
Table of Contents
59
IntERnatIOnal PackaGE RatES tO ZOnE c: u.S. ExPORt

FedEx Pak
1 lb. 2 lbs.
53.00 56.25 135.95 185.08 $ 55.85 63.20 74.57 81.37 90.44 98.95 107.46 116.53 121.92 127.59 134.68 135.70 144.60 149.71 154.81 161.05 167.00 171.82 175.12 178.15 180.61 180.89 183.90 184.21 184.83 197.06 205.00 209.82 212.94 215.49 217.76 218.90 221.44 222.86 225.13 226.55 229.38 231.93 234.77 239.31 242.14 245.83 248.66 252.35 255.19 258.59 262.84 $
n/a n/a n/a n/a 53.97 60.38 69.88 70.83 82.86 90.33 97.55 107.33 108.31 108.71 116.66 121.73 124.83 125.15 129.25 133.36 137.47 141.57 152.77 157.11 159.49 159.75 160.25 170.07 175.47 176.02 176.28 181.26 181.76 188.28 190.32 191.47 192.65 196.94 197.37 198.56 202.23 202.60 204.71 204.96 205.67 206.37 207.85 209.33 211.17 214.83 217.59

$ 33.50

n/a
Weight 48 lbs. 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100

$ 266.25 270.21 273.05 275.98 279.01 281.84 284.68 287.51 290.34 293.17 296.00 298.99 301.97 304.66 307.36 310.19 313.03 316.00 318.98 321.82 324.65 327.06 329.47 332.18 334.86 337.28 339.68 342.39 345.07 347.20 349.33 352.16 355.00 357.13 359.25 361.09 362.94 365.35 367.75 368.78 369.74 371.87 373.99 376.83 379.67 381.36 383.07 384.76 386.47 388.45 390.44 393.56 394.00

$ 220.13 223.14 223.45 224.94 226.66 228.37 228.64 231.02 233.40 235.78 238.16 238.42 238.68 241.54 246.50 247.00 247.25 250.39 250.71 252.37 255.26 255.55 256.99 258.42 258.71 260.29 261.07 262.23 263.97 264.23 265.81 267.38 268.96 270.53 272.11 274.97 275.26 279.33 279.74 279.99 281.57 283.14 284.72 288.93 289.36 289.95 301.61 302.78 304.87 305.12 305.37 306.36 326.00
For shipments to: Mexico
FedEx 10kg Box 122 lbs.
FedEx 25kg Box 156 lbs. 1 lb. 2 lbs. 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47

60
Table of Contents
IntERnatIOnal PackaGE RatES tO ZOnE D: u.S. ExPORt

FIND YOUR RATE
FedEx International First

$ 88.50 107.00 107.25 n/a n/a $ 111.34 122.50 136.01 148.92 160.66 167.42 174.47 180.92 189.44 197.39 198.19 199.04 215.87 223.50 229.66 236.13 243.17 249.86 256.35 263.18 270.77 274.98 275.41 275.66 276.86 300.71 305.71 312.17 317.15 322.96 323.55 324.45 342.35 344.14 356.20 361.78 367.66 372.64 379.69 384.98 390.84 395.25 402.30 407.00 412.57 418.45 424.91

$ 43.50 62.00 62.25 154.29 232.11 $ 66.34 77.50 91.01 103.92 115.66 122.42 129.47 135.92 144.44 152.39 153.19 154.04 170.87 178.50 184.66 191.13 198.17 204.86 211.35 218.18 225.77 229.98 230.41 230.66 231.86 255.71 260.71 267.17 272.15 277.96 278.55 279.45 297.35 299.14 311.20 316.78 322.66 327.64 334.69 339.98 345.84 350.25 357.30 362.00 367.57 373.45 379.91

n/a n/a n/a n/a n/a $ 60.36 73.23 84.96 96.13 107.00 117.01 124.45 130.46 133.75 134.50 149.34 153.22 161.93 164.26 166.57 180.82 183.53 183.81 184.40 184.67 185.67 205.27 207.23 215.80 216.66 230.78 232.20 245.65 247.00 247.25 248.17 266.37 268.19 268.44 271.04 271.30 271.58 272.07 272.32 272.57 272.82 273.08 275.59 275.85 277.35 307.18 310.17
Weight 48 lbs. 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100

$ 430.48 436.06 436.62 447.61 452.50 454.75 461.25 467.74 474.23 480.72 487.21 492.73 501.83 505.41 515.04 517.42 527.37 529.43 539.70 541.46 552.37 553.47 564.38 565.48 575.51 576.52 587.43 588.53 599.45 600.55 606.40 609.48 612.56 624.57 631.66 632.37 642.11 643.09 651.30 652.13 663.08 664.18 667.42 673.28 675.93 682.70 689.14 694.39 700.00 707.04 712.63 718.42 719.00

$ 385.48 391.06 391.62 402.61 407.50 409.75 416.25 422.74 429.23 435.72 442.21 447.73 456.83 460.41 470.04 472.42 482.37 484.43 494.70 496.46 507.37 508.47 519.38 520.48 530.51 531.52 542.43 543.53 554.45 555.55 561.40 564.48 567.56 579.57 586.66 587.37 597.11 598.09 606.30 607.13 618.08 619.18 622.42 628.28 630.93 637.70 644.14 649.39 655.00 662.04 667.63 673.42 674.00

$ 310.47 310.72 310.97 311.23 311.49 311.74 312.04 317.98 323.92 329.86 335.80 336.43 336.79 343.80 360.20 361.84 362.12 362.38 362.65 362.92 363.17 363.46 363.71 363.99 364.26 364.53 364.80 365.06 365.33 365.58 367.68 367.93 368.18 372.65 374.31 375.97 377.62 379.28 380.93 382.59 382.84 385.90 387.56 389.22 390.87 392.53 395.53 395.84 397.49 403.75 405.42 425.94 428.00
For FedEx International First shipments to: Belgium England (u.k.) France netherlands (Holland) For FedEx International Priority and FedEx International Economy shipments to: Belgium channel Islands (u.k.) England (u.k.) France Ireland, northern (u.k.) Ireland, Republic of luxembourg Monaco netherlands (Holland) Scotland (u.k.) Wales (u.k.)
FedEx Pak
1 lb. 2 lbs.
Table of Contents
61
IntERnatIOnal PackaGE RatES tO ZOnE E: u.S. ExPORt


$ 88.50 107.00 107.25 n/a n/a $ 111.34 122.50 136.01 148.92 160.66 167.42 174.47 180.92 189.44 197.95 204.12 205.29 215.87 223.50 229.66 236.13 243.17 249.86 256.35 263.18 270.77 276.05 282.22 288.33 288.95 300.71 305.71 312.17 317.15 323.91 329.49 338.29 343.87 350.34 356.20 361.78 367.66 372.64 379.69 384.98 390.84 395.25 402.30 407.00 412.57 418.45 424.91

$ 43.50 62.00 62.25 160.54 244.20 $ 66.34 77.50 91.01 103.92 115.66 122.42 129.47 135.92 144.44 152.95 159.12 160.29 170.87 178.50 184.66 191.13 198.17 204.86 211.35 218.18 225.77 231.05 237.22 243.33 243.95 255.71 260.71 267.17 272.15 278.91 284.49 293.29 298.87 305.34 311.20 316.78 322.66 327.64 334.69 339.98 345.84 350.25 357.30 362.00 367.57 373.45 379.91

n/a n/a n/a n/a n/a $ 60.36 73.23 84.96 96.13 107.00 117.01 124.45 130.46 137.04 137.70 149.34 153.22 161.93 162.81 166.61 180.82 186.26 190.81 197.13 197.91 198.19 203.64 217.23 218.59 219.43 236.04 240.44 240.88 241.13 241.38 242.34 261.39 263.30 263.55 263.81 266.70 269.40 269.67 269.92 272.73 284.77 285.98 286.23 288.87 315.60 318.28 318.55
Weight 48 lbs. 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100

$ 430.48 436.35 441.94 447.61 452.50 454.75 461.25 467.74 474.23 480.72 487.21 492.73 501.83 505.41 515.04 517.42 527.37 529.43 539.70 541.46 552.37 553.47 564.38 565.48 575.51 576.52 587.43 588.53 599.45 600.55 611.47 612.57 623.47 624.57 631.66 632.37 642.11 643.09 651.34 652.17 663.08 664.18 667.42 673.28 675.93 682.70 689.14 694.39 700.00 707.04 712.63 718.42 719.00

$ 385.48 391.35 396.94 402.61 407.50 409.75 416.25 422.74 429.23 435.72 442.21 447.73 456.83 460.41 470.04 472.42 482.37 484.43 494.70 496.46 507.37 508.47 519.38 520.48 530.51 531.52 542.43 543.53 554.45 555.55 566.47 567.57 578.47 579.57 586.66 587.37 597.11 598.09 606.34 607.17 618.08 619.18 622.42 628.28 630.93 637.70 644.14 649.39 655.00 662.04 667.63 673.42 674.00

$ 318.80 319.05 319.30 319.55 320.53 340.02 341.97 344.70 347.43 350.16 352.89 353.72 370.18 371.83 372.20 378.70 379.35 379.62 379.89 380.16 380.43 380.69 380.96 381.23 381.50 381.77 384.79 385.10 385.35 385.60 385.85 386.10 386.35 386.60 386.85 387.10 390.87 391.25 393.09 393.34 393.59 395.02 395.84 396.67 398.06 398.33 399.15 399.98 400.81 401.64 402.05 403.29 428.00
For FedEx International First shipments to: Germany Italy For FedEx International Priority and FedEx International Economy shipments to: Germany Italy San Marino Vatican city
FedEx Pak
1 lb. 2 lbs.
62
Table of Contents
IntERnatIOnal PackaGE RatES tO ZOnE F: u.S. ExPORt

FIND YOUR RATE
FedEx Pak
1 lb. 2 lbs.
58.75 59.00 157.61 234.43 $ 61.91 71.57 87.36 99.75 111.03 117.34 124.48 132.74 138.45 144.85 150.95 157.36 161.62 168.04 174.13 180.54 186.64 192.43 198.53 204.94 212.86 221.59 227.50 233.57 234.18 245.20 250.26 256.35 261.25 267.48 272.73 279.96 285.46 291.25 297.36 302.85 308.64 314.03 319.92 324.80 330.29 335.49 340.97 346.15 351.65 355.31 361.11 $
n/a n/a n/a n/a 57.22 69.12 80.42 91.47 100.96 109.98 116.74 122.94 123.56 127.28 140.44 141.76 149.75 150.55 160.24 161.21 167.40 171.10 177.18 186.68 187.63 195.60 199.79 206.39 207.06 212.41 225.10 226.37 226.64 231.38 236.01 240.65 245.29 253.47 258.18 259.18 263.16 269.34 272.53 275.59 279.83 283.45 287.11 291.34 301.64 302.68 306.16

$ 41.75

n/a
Weight 48 lbs. 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100

$ 366.59 372.38 377.66 378.19 384.28 384.89 390.99 397.08 403.17 409.26 415.35 420.57 431.39 432.48 442.71 443.74 454.01 455.04 465.30 466.33 476.58 477.61 487.86 488.89 498.32 499.27 509.52 510.55 520.80 521.83 532.09 533.12 543.38 544.41 544.68 544.94 545.76 561.80 569.56 570.34 580.58 581.61 589.37 590.15 598.19 599.00 608.93 609.93 620.79 621.88 631.85 632.85 642.00

$ 307.87 308.93 310.45 314.97 317.92 322.25 324.36 328.34 332.32 336.30 340.28 343.82 352.32 356.40 358.23 366.22 367.02 367.28 368.96 370.61 373.03 375.46 377.88 380.31 382.73 385.17 387.59 390.02 394.42 394.87 397.29 399.72 402.14 404.57 406.99 409.42 411.84 414.28 416.70 419.13 421.55 423.98 426.40 428.83 431.25 433.68 436.10 438.53 440.95 443.39 445.81 448.24 472.00
For shipments to: Hong kong Macau Singapore taiwan
Table of Contents
63
IntERnatIOnal PackaGE RatES tO ZOnE G: u.S. ExPORt

FedEx Pak
1 lb. 2 lbs.
58.75 59.00 145.63 226.42 $ 63.69 74.40 87.36 99.75 111.03 117.38 124.28 132.74 138.45 144.06 144.63 145.38 160.38 161.89 174.13 180.54 186.64 192.43 198.53 204.94 212.86 221.67 225.47 225.85 226.17 232.45 250.26 256.45 261.25 267.60 272.48 273.10 285.46 291.25 297.36 302.85 308.64 314.13 319.92 324.54 325.07 335.49 340.97 346.15 351.65 355.31 361.11 $
n/a n/a n/a n/a 57.52 69.48 80.16 91.16 101.49 110.55 117.35 118.34 128.71 129.75 139.55 140.53 153.23 158.48 159.01 160.47 161.18 175.27 182.57 183.31 194.14 195.23 204.01 204.89 205.15 206.44 219.94 221.30 221.57 225.44 229.95 234.46 238.98 243.19 247.61 254.90 255.63 260.05 263.64 267.80 283.07 284.60 284.86 287.03 289.20 291.36 293.53

$ 41.75

n/a
Weight 48 lbs. 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100

$ 366.59 372.38 377.66 378.19 384.28 384.89 390.99 397.08 403.17 409.26 415.35 420.57 431.39 432.48 442.71 443.74 454.01 455.04 465.26 466.29 476.58 477.61 487.86 488.89 489.96 490.21 491.18 510.55 520.80 521.83 532.09 533.12 543.34 544.37 544.63 544.90 545.16 548.21 548.52 549.02 558.89 559.88 567.82 588.36 590.42 590.68 590.95 591.21 592.76 598.34 629.71 632.85 642.00

$ 295.70 298.99 302.28 304.55 309.36 311.46 314.12 318.11 322.10 326.09 330.08 332.74 338.24 339.92 356.37 358.02 359.59 361.16 362.73 364.31 365.88 368.72 369.01 370.58 373.44 373.73 375.30 376.87 378.45 380.02 381.59 383.16 384.73 386.30 389.15 389.44 391.02 392.59 394.16 395.73 397.31 398.88 400.44 402.01 403.59 406.44 406.73 408.30 409.88 412.73 413.02 414.59 435.00
For shipments to: Japan korea, South
64
Table of Contents
IntERnatIOnal PackaGE RatES tO ZOnE H: u.S. ExPORt

FIND YOUR RATE

$ 94.75 116.75 117.00 n/a n/a $ 124.55 139.83 151.86 163.65 172.71 181.80 190.03 199.71 211.17 219.09 228.78 235.86 243.75 252.27 258.73 268.42 275.27 281.42 288.22 295.68 303.45 313.48 317.05 319.72 320.55 337.14 342.97 349.77 356.90 363.38 369.84 376.98 384.11 390.91 397.71 403.86 410.66 417.14 423.94 430.09 436.90 444.02 451.15 458.28 464.42 471.22 478.04

$ 49.75 71.75 72.00 191.11 275.80 $ 79.55 94.83 106.86 118.65 127.71 136.80 145.03 154.71 166.17 174.09 183.78 190.86 198.75 207.27 213.73 223.42 230.27 236.42 243.22 250.68 258.45 268.48 272.05 274.72 275.55 292.14 297.97 304.77 311.90 318.38 324.84 331.98 339.11 345.91 352.71 358.86 365.66 372.14 378.94 385.09 391.90 399.02 406.15 413.28 419.42 426.22 433.04

n/a n/a n/a n/a n/a $ 71.37 82.35 94.35 106.39 117.71 128.69 137.90 147.34 158.49 166.46 174.68 181.90 189.77 197.68 204.28 211.99 219.15 226.30 232.89 237.75 243.76 249.77 256.35 262.08 268.36 274.09 279.53 284.96 290.69 296.12 301.56 306.99 312.71 317.86 323.59 329.31 335.67 341.52 346.66 351.80 357.36 360.78 364.80 370.23 375.95 381.68 386.83
Weight 48 lbs. 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100

$ 484.52 491.32 497.12 497.79 511.03 512.36 520.11 527.24 534.37 541.50 548.63 556.08 569.92 571.31 584.26 585.56 598.23 599.50 612.44 613.74 626.99 628.32 640.68 641.92 655.17 656.50 668.86 670.10 683.35 684.68 697.63 698.93 711.58 712.85 725.48 726.75 727.37 739.75 751.22 752.37 761.79 762.74 775.99 777.32 790.27 791.57 803.93 805.17 814.59 815.54 826.55 829.79 833.00

$ 439.52 446.32 452.12 452.79 466.03 467.36 475.11 482.24 489.37 496.50 503.63 511.08 524.92 526.31 539.26 540.56 553.23 554.50 567.44 568.74 581.99 583.32 595.68 596.92 610.17 611.50 623.86 625.10 638.35 639.68 652.63 653.93 666.58 667.85 680.48 681.75 682.37 694.75 706.22 707.37 716.79 717.74 730.99 732.32 745.27 746.57 758.93 760.17 769.59 770.54 781.55 784.79 788.00

$ 391.69 396.84 402.56 406.85 411.14 414.15 417.14 419.64 422.14 424.64 427.14 429.81 432.82 436.56 436.94 441.29 441.73 443.63 445.86 448.09 450.66 454.41 454.79 456.51 458.56 462.29 462.67 465.43 467.10 467.66 468.05 468.44 468.82 469.21 469.60 469.97 470.36 470.75 471.15 471.52 471.92 472.25 472.50 472.75 473.00 473.25 473.50 473.75 474.00 474.25 474.50 474.75 475.00
For FedEx International First shipments to: Spain Switzerland For FedEx International Priority and FedEx International Economy shipments to: andorra austria azores (Portugal) Denmark Faroe Islands Finland Greece Greenland Iceland liechtenstein Madeira (Portugal) Malta norway Portugal Spain Sweden Switzerland
FedEx Pak
1 lb. 2 lbs.
Table of Contents
65
IntERnatIOnal PackaGE RatES tO ZOnE I: u.S. ExPORt

FedEx Pak
1 lb. 2 lbs.

$ 42.75 55.25 61.75 148.78 224.24 $ 64.42 74.34 87.85 99.17 111.87 121.47 130.06 137.74 138.51 138.76 143.76 148.53 156.94 163.13 181.94 195.19 196.52 197.24 211.57 219.44 221.93 222.18 222.43 222.68 223.99 250.17 252.79 253.06 253.39 259.94 266.58 278.31 284.31 294.77 296.03 321.12 339.02 340.81 347.81 348.51 355.22 356.71 357.05 363.83 364.85 385.25 387.29

n/a n/a n/a n/a n/a $ 58.78 72.41 80.47 90.16 95.42 106.63 114.13 116.89 123.92 129.98 135.50 140.76 145.47 149.67 155.18 160.71 166.21 172.88 178.69 184.48 190.29 196.08 201.85 207.66 213.46 219.25 225.03 229.23 235.01 239.73 244.47 248.79 253.45 257.48 262.14 266.17 270.20 274.86 279.75 284.64 288.42 291.31 295.34 299.06 302.77 307.12 318.38
Weight 48 lbs. 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100

$ 387.54 387.79 389.95 433.04 437.36 437.80 442.41 451.48 460.55 469.62 478.69 479.62 479.89 481.28 508.78 511.53 511.81 512.06 513.74 547.32 550.68 551.02 551.27 552.97 574.27 576.40 576.65 577.69 598.40 600.48 600.73 600.98 601.76 617.22 618.78 619.05 619.30 619.55 619.80 621.25 650.13 653.02 653.31 655.08 690.48 696.53 697.14 697.39 697.64 697.89 699.50 731.69 735.00

$ 319.51 319.76 322.63 326.21 329.77 333.19 336.90 340.62 344.34 348.06 351.78 355.04 358.32 362.19 366.07 372.58 377.78 378.30 381.91 385.78 389.65 393.53 397.40 404.89 405.64 409.02 412.89 416.76 420.64 424.51 428.38 430.56 432.73 434.90 437.08 439.26 441.43 443.61 447.55 447.95 453.24 457.24 457.64 457.89 460.01 463.97 464.37 470.07 470.64 470.89 473.06 475.24 496.00
For shipments to: anguilla antigua aruba Bahamas Barbados Barbuda Bermuda Bonaire British Virgin Islands cayman Islands curaao Dominica Dominican Republic Grenada Guadeloupe Haiti Jamaica Martinique Montserrat netherlands antilles Saba St. Barthelemy St. croix (u.S. Virgin Islands) St. Eustatius St. John (u.S. Virgin Islands) St. kitts and nevis St. lucia St. Maarten/St. Martin St. thomas (u.S. Virgin Islands) St. Vincent trinidad and tobago turks and caicos Islands u.S. Virgin Islands
66
Table of Contents
IntERnatIOnal PackaGE RatES tO ZOnE J: u.S. ExPORt

FIND YOUR RATE
FedEx Pak
1 lb. 2 lbs.

$ 50.00 68.50 73.50 183.15 302.01 $ 68.94 83.39 96.73 108.28 119.20 130.45 141.99 152.92 164.46 175.70 181.80 182.90 204.73 215.66 226.27 235.33 244.06 252.19 260.61 269.03 277.47 285.90 294.30 300.96 301.76 317.72 325.52 333.96 342.39 350.81 359.24 367.96 376.40 384.53 392.95 401.37 409.80 418.24 426.04 434.47 442.87 451.31 459.74 468.17 476.59 485.02 493.45

n/a n/a n/a n/a n/a $ 68.46 79.84 90.86 101.01 111.63 121.64 133.82 144.38 154.21 164.37 172.38 182.10 194.45 203.10 211.74 219.47 226.81 232.69 241.35 250.00 258.02 264.83 272.25 279.36 285.54 292.64 300.05 306.56 313.97 320.76 326.63 333.44 339.31 345.80 355.07 361.24 366.50 375.15 384.69 390.62 395.86 401.42 407.29 412.87 418.11 423.67 429.54
Weight 48 lbs. 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100

$ 501.88 509.99 517.77 518.74 538.04 539.97 546.74 557.11 567.48 577.85 588.22 595.83 616.25 618.30 633.34 634.85 652.06 656.71 668.42 673.86 684.13 690.72 700.50 707.26 713.85 724.11 731.16 741.59 747.32 757.82 763.64 774.67 779.32 791.54 795.04 807.40 808.64 808.89 809.60 823.76 825.18 825.43 826.21 841.61 843.18 857.38 858.80 873.01 874.44 888.63 890.05 897.12 904.00

$ 435.11 440.98 445.59 450.75 455.90 461.04 465.41 469.53 473.65 477.77 481.89 489.73 490.52 498.32 499.11 506.46 508.02 512.67 515.78 518.88 521.99 525.10 528.20 531.30 534.43 537.52 538.21 538.85 539.48 540.12 540.76 541.40 542.04 542.67 543.31 543.96 544.59 544.86 545.12 545.39 547.15 547.41 547.68 547.94 549.70 550.34 550.60 550.87 552.26 552.89 553.50 553.75 554.00
For shipments to: australia Bahrain Brunei cyprus East timor Egypt Indonesia Israel Jordan kuwait lebanon Malaysia new Zealand Oman Palestine autonomous Philippines Qatar Syria 1 thailand turkey united arab Emirates Vietnam yemen arab Republic
Service suspended as of publication date. any fraction of a pound takes the next-higher rate. ancillary clearance service fees may apply for various clearance services, depending on commodity and country; see p. 91 for details.
1
Table of Contents
67
IntERnatIOnal PackaGE RatES tO ZOnE k: u.S. ExPORt

FedEx Pak
1 lb. 2 lbs.

$ 64.25 81.75 96.25 296.80 501.81 $ 86.75 108.67 130.28 152.48 173.52 195.15 216.77 236.94 256.26 275.86 294.66 296.55 329.61 332.92 367.83 384.54 400.10 414.23 428.35 442.78 458.63 473.90 487.46 500.23 501.56 528.10 541.94 555.77 567.31 579.41 590.65 602.48 614.58 625.82 637.07 648.88 659.83 671.37 683.48 694.72 705.97 717.20 727.87 729.00 751.50 760.74 772.55

n/a n/a n/a n/a n/a $ 77.72 99.56 121.14 141.99 162.57 183.44 203.43 220.01 221.67 253.44 269.44 284.87 300.87 315.16 329.74 343.73 357.45 371.73 386.02 400.31 409.74 422.31 436.03 446.60 458.60 470.32 482.61 493.76 504.62 515.18 524.62 534.61 544.61 554.33 564.32 574.04 583.75 593.47 603.19 612.62 622.34 631.36 632.32 651.49 661.20 671.20 680.91
Weight 48 lbs. 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100

$ 783.80 794.75 806.00 826.72 829.06 849.98 852.08 863.19 874.30 885.41 896.52 908.34 920.15 931.68 943.21 954.75 966.27 977.52 988.76 1000.15 1011.53 1022.62 1033.73 1045.41 1057.07 1068.46 1079.85 1090.36 1100.90 1109.91 1110.82 1112.24 1140.64 1143.49 1143.78 1144.93 1167.78 1170.07 1178.84 1179.72 1179.97 1180.97 1200.92 1209.00 1211.30 1214.45 1219.11 1219.58 1226.58 1227.28 1240.41 1241.73 1255.00

$ 690.63 698.91 699.74 700.88 723.51 727.51 733.50 739.50 745.50 751.50 757.50 758.11 763.65 764.21 764.49 764.75 765.00 765.25 765.50 765.75 766.00 766.25 766.50 766.75 767.00 767.25 767.50 767.75 768.00 768.25 768.50 768.75 769.00 769.25 769.50 769.75 770.00 770.25 770.50 770.75 771.00 771.25 771.50 771.75 772.00 772.25 772.50 772.75 773.00 773.25 773.50 773.75 774.00
For shipments to: Belize cambodia cook Islands costa Rica El Salvador Fiji Guam Guatemala Honduras laos new caledonia nicaragua Panama Papua new Guinea Saipan Vanuatu
68
Table of Contents
IntERnatIOnal PackaGE RatES tO ZOnE l: u.S. ExPORt

FIND YOUR RATE
FedEx Pak
1 lb. 2 lbs.

$ 64.25 77.25 102.75 298.48 492.84 $ 87.56 109.69 131.51 153.91 175.15 196.99 218.81 239.17 258.68 278.46 296.35 298.23 335.79 352.96 371.30 388.17 403.88 418.14 432.39 446.96 462.95 478.37 489.45 490.56 492.59 533.08 547.05 561.02 572.66 584.88 596.22 608.16 620.38 631.72 643.08 655.01 666.06 677.70 689.93 701.27 712.63 723.97 735.61 746.96 758.59 767.91 779.84

n/a n/a n/a n/a n/a $ 77.72 99.56 121.14 141.99 162.57 183.44 203.43 220.59 236.86 238.49 269.44 284.87 300.87 315.16 329.74 342.61 344.00 371.73 386.02 400.31 409.74 422.31 436.03 445.70 446.88 470.32 482.61 493.76 504.62 515.18 524.62 534.61 544.61 554.33 555.31 572.58 574.31 593.47 603.19 612.62 622.34 632.05 641.77 651.49 661.20 671.20 680.91
Weight 48 lbs. 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100

$ 791.20 802.25 813.60 834.52 836.88 858.03 860.15 871.35 882.55 893.75 904.95 916.91 928.83 940.47 952.11 963.75 975.39 986.74 998.09 1009.58 1021.07 1032.28 1043.48 1055.27 1067.05 1078.54 1090.04 1100.66 1111.29 1122.20 1133.10 1144.03 1154.93 1162.80 1170.64 1175.73 1180.84 1186.07 1191.31 1196.40 1201.49 1206.88 1212.25 1220.39 1222.72 1225.92 1230.62 1231.09 1238.16 1238.87 1252.13 1253.46 1266.00

$ 690.63 700.34 709.77 719.50 724.49 729.49 733.91 734.36 734.81 735.26 735.71 744.71 762.43 764.21 764.50 764.75 765.00 765.25 765.50 765.75 766.00 766.25 766.50 766.75 767.00 767.25 767.50 767.75 768.00 768.25 768.50 768.75 769.00 769.25 769.50 769.75 770.00 770.25 770.50 770.75 771.00 771.25 771.50 771.75 772.00 772.25 772.50 772.75 773.00 773.25 773.50 773.75 774.00
For shipments to: argentina Bolivia Brazil chile colombia Ecuador French Guiana Guyana Paraguay Peru Suriname uruguay Venezuela
Table of Contents
69
IntERnatIOnal PackaGE RatES tO ZOnE M: u.S. ExPORt

FedEx Pak
1 lb. 2 lbs.
117.00 140.25 306.30 553.96 $ 123.31 141.79 174.57 197.44 220.32 235.87 255.95 274.90 291.07 292.69 303.46 306.05 357.76 383.51 403.60 423.11 441.50 463.55 482.22 500.28 523.85 542.88 550.60 551.38 553.71 600.15 616.84 634.09 649.37 666.34 682.18 699.44 714.70 730.54 745.82 761.66 776.36 790.79 805.50 818.23 831.24 844.81 857.82 869.99 882.71 895.72 909.30 $
n/a n/a n/a n/a 78.19 99.75 121.59 143.44 164.44 185.42 205.84 208.76 239.75 256.43 272.53 288.05 304.15 318.82 333.48 347.56 361.36 376.31 390.11 404.48 414.55 426.63 440.43 451.93 463.99 476.07 488.14 499.36 509.99 521.49 530.12 540.76 551.11 559.16 569.22 578.99 587.62 597.67 607.45 617.80 627.00 636.20 646.84 657.77 665.82 678.47 688.82

$ 99.50

n/a
Weight 48 lbs. 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100

$ 922.03 934.18 946.90 949.66 973.31 975.68 988.37 1001.37 1014.37 1027.37 1040.37 1053.41 1077.01 1079.42 1102.47 1105.11 1127.64 1130.83 1153.95 1156.83 1179.12 1182.85 1205.42 1208.86 1231.16 1234.56 1255.09 1257.15 1282.64 1286.29 1308.37 1311.62 1312.87 1337.68 1359.26 1362.35 1363.64 1389.39 1400.65 1411.89 1437.91 1441.40 1463.37 1467.12 1489.95 1493.14 1494.37 1518.84 1541.42 1545.15 1566.32 1570.87 1589.00

$ 698.58 703.76 716.41 723.30 730.21 735.15 735.65 743.13 750.61 758.09 765.57 775.99 777.04 782.82 785.85 791.87 793.38 795.76 798.33 800.93 806.05 806.57 807.21 819.90 823.93 827.96 829.68 832.26 834.86 837.44 837.71 842.41 842.88 847.78 850.37 852.95 853.23 858.14 860.73 863.30 865.72 865.97 866.22 866.70 876.25 878.84 881.42 881.69 886.39 886.87 891.57 892.04 896.00
For shipments to: albania algeria american Samoa angola armenia azerbaijan Belarus Benin Bosnia-Herzegovina Botswana Bulgaria Burkina Faso Burundi cameroon cape Verde central african Republic1,2 chad congo croatia czech Republic Democratic Republic of congo Djibouti Equatorial Guinea1 Eritrea Estonia Ethiopia French Polynesia Gabon Gambia Georgia Ghana Gibraltar Guinea Guinea-Bissau1,2 Hungary Ivory coast kazakhstan kenya kyrgyzstan latvia lesotho liberia
libya lithuania Macedonia Madagascar Malawi Mali Marshall Islands Mauritania Mauritius Micronesia Moldova Mongolia Montenegro Morocco Mozambique namibia niger nigeria Palau Poland Reunion Island Romania Russia Rwanda Samoa Saudi arabia Senegal Serbia Seychelles Sierra leone1,2 Slovak Republic Slovenia South africa Swaziland tanzania togo tonga tunisia turkmenistan1 uganda ukraine uzbekistan Wallis and Futuna Zambia Zimbabwe
1 2
Service suspended as of publication date. FedEx International Economy service is not available. any fraction of a pound takes the next-higher rate. ancillary clearance service fees may apply for various clearance services, depending on commodity and country; see p. 91 for details.
70
Table of Contents
IntERnatIOnal PackaGE RatES tO ZOnE n: u.S. ExPORt

FIND YOUR RATE
FedEx Pak
1 lb. 2 lbs.
69.25 73.25 182.27 290.46 $ 72.59 84.25 95.82 103.82 114.29 125.08 136.79 147.31 158.42 169.26 177.98 182.02 196.30 206.76 216.92 225.62 233.99 243.78 251.98 261.05 267.34 271.82 277.58 283.29 290.21 306.12 313.64 321.77 329.89 338.01 346.13 354.53 362.66 370.50 378.61 386.71 394.83 402.96 410.48 418.60 426.71 434.84 442.96 451.08 455.14 459.20 475.44 $
n/a n/a n/a n/a 71.95 81.87 93.04 103.28 114.13 124.36 135.43 145.49 149.08 166.23 175.63 178.77 192.76 199.92 207.10 215.21 222.80 223.60 239.58 247.20 247.97 263.35 270.72 277.11 277.75 278.32 289.72 290.87 312.22 315.73 316.09 316.37 321.95 327.17 328.29 350.56 363.44 364.73 377.02 378.25 383.56 384.10 385.36 410.55 415.78 420.85 421.36

$ 49.75

n/a
Weight 48 lbs. 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100

$ 483.57 491.37 499.04 499.81 509.88 519.95 527.27 536.78 546.29 555.80 565.31 574.08 584.12 589.14 591.64 594.44 614.60 622.65 630.68 639.97 649.26 657.39 667.53 672.63 677.74 684.67 705.18 707.33 709.50 713.06 724.07 732.56 738.96 748.50 756.17 763.84 766.29 769.99 771.26 785.09 786.48 798.03 803.97 808.20 810.33 812.44 819.68 823.31 827.23 834.48 844.98 850.24 856.00

$ 421.62 421.89 422.15 424.32 426.49 428.65 434.87 435.50 436.13 436.76 437.39 437.66 437.92 438.19 438.45 438.72 438.98 439.25 439.51 439.78 440.04 440.31 440.57 440.84 441.10 441.37 441.63 441.90 442.16 442.43 442.69 442.96 443.22 443.49 443.75 444.02 444.28 444.55 444.81 445.09 445.36 445.65 445.92 446.20 446.47 446.74 447.03 447.29 447.57 447.85 448.12 448.40 449.00
For shipments to: china
Table of Contents
71
internatiOnal package rateS tO zOne O: U.S. expOrt

Use these rates when shipping outbound from the U.S.
FedEx Pak
1 lb. 2 lbs.
Shipments in All Other Packaging / Maximum Weight in Lbs.

$ 51.25 71.75 82.25 203.34 325.59 $ 76.36 87.44 99.11 111.33 122.54 134.10 145.96 157.85 169.07 180.47 192.13 203.09 214.59 225.23 236.79 245.50 254.25 264.05 272.72 281.38 290.05 299.35 308.02 316.67 325.34 334.65 343.30 352.29 360.96 370.27 378.92 387.60 396.25 405.24 413.91 422.20 430.36 437.65 445.81 453.10 465.93 474.68 483.13 491.59 500.34 508.20 516.95

n/a n/a n/a n/a n/a $ 72.09 83.89 95.33 105.82 116.95 127.43 140.92 151.38 162.73 172.43 180.58 190.77 200.94 209.43 218.65 231.28 240.37 249.49 258.47 266.60 275.31 282.56 289.53 296.78 303.74 310.70 317.96 325.20 332.17 333.43 334.38 353.33 360.60 367.85 374.82 381.29 387.29 392.87 398.99 404.44 410.55 416.02 422.14 427.59 433.71 439.18 445.30
Weight 48 lbs. 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100

$ 525.41 533.86 542.90 551.55 561.27 569.86 579.34 588.03 596.72 605.41 614.10 622.47 633.87 640.11 650.20 658.09 666.24 675.09 683.74 693.07 701.81 711.35 719.89 729.64 737.10 747.61 755.76 765.58 773.25 783.87 790.45 801.83 808.53 819.39 820.48 832.64 838.49 839.70 863.77 866.18 878.96 880.24 880.49 881.30 897.44 899.06 914.30 915.83 931.08 932.61 947.54 949.04 964.00

$ 450.74 456.85 462.14 470.18 470.99 479.00 479.81 484.06 488.31 492.56 496.81 504.89 505.70 513.74 514.55 522.77 523.60 524.00 531.90 536.15 540.74 545.10 549.46 556.13 561.06 566.00 570.65 575.28 579.77 584.27 588.89 593.49 595.26 596.67 599.49 602.69 603.03 604.61 604.89 609.63 614.62 616.09 617.53 618.99 620.47 621.91 622.18 622.43 622.68 622.99 629.19 630.66 631.00
For shipments to: afghanistan Bangladesh Bhutan india iraq Maldives, republic of nepal pakistan Sri lanka
Shipments in All Other Packaging / Maximum Weight in Lbs.
72
Table of Contents
FEDEx ExPRESS MultIWEIGHt RatES: u.S. ExPORt

use these rates when shipping outbound from the u.S. these per-pound rates may apply if the total shipment weighs 100 lbs. or more. Multiply the rate by total shipment weight. When multiweight rates apply, fees may be assessed one time per shipment.
FIND YOUR RATE

ZONEs

$
D
7.19 6.65 $
E
7.19 6.65 $
H
8.33 7.70

ZONEs

$
A
3.49 3.21 $
B
3.84 3.53 $
C
3.94 3.62 $
D
6.74 6.20 $
E
6.74 6.20 $
F
6.42 5.91 $
G
6.42 5.91 $
H
7.88 7.25 $
I
7.35 6.76 $
J
9.04 8.32
K
$ 12.55 11.55
L
$ 12.66 11.65
M
$ 15.89 14.62 $
N
8.56 7.88 $
O
9.64 8.87

ZONEs

$
A
2.71 2.52 $
B
2.89 2.69 $
C
3.26 3.00 $
D
4.28 3.64 $
E
4.28 3.64 $
F
4.72 4.15 $
G
4.35 3.87 $
H
4.75 4.23 $
I
4.96 4.46 $
J
5.54 4.99 $
K
7.74 6.89 $
L
7.74 6.97 $
M
8.96 8.24 $
N
4.49 4.40 $
O
6.31 5.81
Table of Contents
73
FEDEx IntERnatIOnal FIRSt RatES: u.S. IMPORt*

use these rates when shipping inbound to the u.S. Import zones are on pp. 5153.
ZONEs
FedEx Envelope up to 8 oz. FedEx Pak

A
$ 83.95 $ 102.20 102.25
C
82.80 82.85
D
120.00 120.10
E
121.65 121.65
F
108.65 108.70
G
125.40 125.40
H
133.95 134.10
I
88.45 $ 101.30 101.35
J
90.00 $ 105.85 105.85
K
90.20 $ 104.00 118.60
L
101.35 115.40
M
133.20 150.05
P
87.85 100.95 117.80
76.65 $ 103.40 $ 104.80 $
89.40 $ 104.65 $ 109.80 $
88.35 $ 115.45 $
1 lb. 2 lbs.
1 lb. $ 109.15 $ 84.34 $ 139.66 $ 141.76 $ 117.13 $ 148.93 $ 152.34 $ 104.72 $ 116.29 $ 117.67 $ 114.39 $ 169.77 $ 116.32 117.76 89.10 132.24 153.00 128.35 155.18 198.56 130.44 130.09 162.27 167.72 116.55 129.34 2 lbs. 126.14 94.29 147.21 163.53 142.23 166.30 226.16 141.77 142.89 175.25 180.43 124.91 142.39 3 134.22 98.33 161.43 177.70 156.16 180.80 253.75 151.77 155.27 188.59 197.32 133.16 155.45 4 142.34 102.68 175.83 189.01 169.91 191.84 281.34 161.57 166.79 201.02 212.68 141.58 167.96 5 150.29 106.39 190.57 198.40 183.48 201.94 307.74 171.37 178.28 213.44 223.43 149.23 180.50 6 158.05 109.82 204.08 207.00 197.26 210.19 334.88 180.89 189.58 225.86 234.18 157.14 193.03 7 165.71 113.22 216.92 215.45 209.14 219.44 360.53 190.09 200.27 237.10 248.74 164.92 203.67 8 214.31 173.42 116.63 229.76 223.91 221.41 227.45 386.93 199.31 211.61 248.30 261.83 172.71 9 224.96 181.11 120.03 242.61 231.71 233.66 236.04 413.32 209.14 221.71 260.30 275.66 180.49 10 234.83 188.41 123.45 252.32 240.19 242.93 244.76 434.92 217.44 231.70 270.70 288.84 187.82 11 244.69 195.18 126.85 262.03 247.99 252.20 252.00 456.50 227.01 240.40 281.93 300.25 195.16 12 254.54 201.46 130.27 271.74 255.84 261.47 260.00 478.10 235.23 249.74 293.13 313.52 202.49 13 264.41 208.26 133.68 281.45 263.67 270.75 267.97 499.68 244.90 259.85 304.33 325.66 209.83 14 274.26 215.04 137.08 291.17 270.69 280.03 276.79 521.27 253.05 268.44 316.39 337.14 217.16 15 283.97 220.19 140.13 299.39 278.55 287.87 283.14 539.28 259.32 278.21 326.76 349.12 224.18 16 294.58 225.96 143.18 307.62 285.59 296.21 290.33 558.75 265.58 287.08 338.51 361.10 231.21 17 303.38 230.45 146.23 315.83 292.64 303.57 297.52 575.27 271.82 296.40 349.17 373.08 238.24 18 313.08 236.09 149.27 324.06 299.69 311.42 305.64 594.86 278.97 305.70 361.59 386.32 245.27 19 322.78 240.72 152.32 332.27 305.81 319.27 311.90 611.27 285.25 315.03 371.59 397.05 252.30 20 332.47 245.85 155.35 340.50 313.80 327.12 320.08 629.27 290.61 324.35 382.79 410.38 259.31 21 342.19 250.96 158.40 348.73 319.85 334.97 326.26 647.28 296.84 333.66 394.00 421.02 266.35 22 351.57 255.22 161.90 356.69 326.72 343.13 333.29 661.69 304.08 344.12 405.05 432.52 273.09 23 360.95 260.25 165.37 364.63 334.61 350.16 340.31 676.10 309.37 353.47 413.36 445.50 279.82 24 370.32 263.73 168.87 372.59 341.43 357.75 348.43 690.51 316.52 362.81 423.00 455.55 286.54 25 379.71 267.99 172.36 380.56 347.30 365.36 355.49 704.91 322.92 372.16 432.69 467.06 293.28 26 389.08 272.27 175.86 388.51 355.30 372.95 361.38 719.33 328.67 380.24 442.35 478.58 300.02 27 398.45 276.51 179.34 396.46 362.17 380.54 369.59 733.74 334.40 390.24 453.56 491.74 306.76 28 407.84 280.78 182.82 404.41 367.88 388.14 376.63 748.15 340.65 400.22 461.67 503.27 313.48 29 417.22 285.03 186.32 412.38 374.75 396.41 383.69 764.64 346.89 409.56 471.34 513.13 320.21 30 426.59 289.50 189.21 420.00 381.59 403.01 388.19 779.09 353.40 418.41 478.26 520.80 326.34 31 435.97 292.19 192.11 427.61 387.22 410.29 393.94 793.54 359.33 427.24 486.86 530.25 332.46 32 445.36 295.77 195.02 435.23 391.60 417.57 399.68 805.79 365.25 434.61 493.77 536.16 338.59 33 454.72 299.39 197.92 442.86 397.21 424.85 405.43 820.21 371.78 444.90 500.74 543.83 344.70 34 465.64 302.98 200.81 450.49 403.59 432.13 412.43 834.61 376.47 452.20 507.69 553.37 350.83 35 473.50 306.55 203.71 458.10 409.66 439.42 416.92 849.02 382.39 461.01 512.82 561.08 356.94 36 482.87 310.74 206.61 465.73 415.37 446.68 424.02 863.43 388.30 471.43 519.74 566.88 363.07 37 492.25 313.70 209.50 473.36 421.01 454.76 429.79 877.86 394.21 478.63 528.50 576.50 369.18 38 501.62 317.32 212.40 480.99 426.64 462.06 435.50 892.26 400.12 487.48 535.46 582.24 375.33 39 511.01 320.89 215.30 488.62 432.26 469.35 439.88 906.67 406.04 497.94 540.48 589.92 381.44 40 520.38 324.17 218.27 496.17 437.76 475.74 446.93 921.08 412.42 504.81 547.33 598.84 387.42 41 531.53 327.45 221.21 503.75 443.24 484.65 451.97 938.06 418.80 513.41 554.17 605.78 393.39 42 539.14 330.76 224.19 511.30 448.72 490.20 456.66 949.90 426.63 522.00 561.02 610.63 399.35 43 548.52 334.03 227.15 518.89 454.18 497.43 462.26 966.97 432.75 532.45 567.86 619.64 405.33 44 557.89 337.33 230.13 526.46 459.70 504.66 469.37 978.71 439.46 539.21 576.73 624.45 411.30 45 567.27 340.61 233.09 534.02 465.18 511.88 473.43 993.14 445.16 547.77 583.60 631.35 417.29 46 578.61 343.92 236.04 541.60 469.13 519.11 479.02 1007.55 452.28 556.36 588.37 638.27 423.26 47 586.02 347.20 239.02 549.17 476.15 526.35 486.22 1021.96 457.13 564.96 597.33 647.37 429.24 48 595.42 351.59 241.98 556.73 480.04 533.57 490.20 1036.36 463.54 573.53 602.07 654.31 435.21 49
any fraction of a pound takes the next-higher rate. ancillary clearance service fees may apply for various clearance services, depending on commodity and country; see p. 91 for details. *Note: unless otherwise provided herein, the terms and conditions of the country of origin apply to u.S. import shipments.
74
Table of Contents
FIND YOUR RATE
ZONEs
Weight
50 lbs. $ 354.88 $ 244.96 $ 487.11 $ 497.44 $ 469.91 $ 611.08 $ 658.99 $ 441.19 $ 604.80 $ 564.32 $ 540.81 $ 1050.78 $ 582.15 614.17 446.85 665.89 615.75 590.73 51 478.16 1065.19 501.39 547.95 492.32 571.79 357.16 248.28 623.55 452.53 672.80 622.60 601.44 52 483.17 1079.59 506.97 555.11 498.05 579.30 361.66 251.63 635.08 458.20 679.69 631.68 607.91 53 491.47 1097.05 512.56 564.23 503.57 586.79 363.89 254.97 642.28 463.85 686.59 636.28 616.49 54 496.43 1108.43 518.16 569.40 507.39 594.28 367.26 258.31 651.67 469.52 693.50 643.12 625.11 55 503.05 1122.85 523.75 576.57 512.85 601.78 370.63 261.66 661.06 475.19 700.41 649.96 633.73 56 509.67 1137.27 529.34 583.74 518.31 609.28 374.00 265.01 670.45 480.86 707.32 656.80 642.35 57 516.29 1151.69 534.93 590.91 523.77 616.78 377.37 268.36 486.53 714.23 663.64 650.97 58 522.91 1166.11 540.52 598.08 529.23 624.28 380.74 271.71 679.84 492.20 721.15 670.49 659.46 59 531.38 1180.47 547.96 605.16 536.48 631.73 385.34 275.02 689.20 497.88 728.06 679.77 670.43 60 536.19 1194.88 551.71 612.32 540.16 639.22 387.47 278.36 700.99 503.42 734.75 683.71 679.04 61 544.69 1209.29 556.99 618.97 547.14 646.19 390.67 282.03 707.67 508.95 741.43 690.09 686.48 62 551.34 1223.70 562.27 625.62 550.47 653.16 393.86 285.69 716.76 514.49 748.12 698.96 696.29 556.07 63 1238.12 569.48 632.27 555.62 660.13 397.05 289.36 725.86 520.03 754.80 705.38 702.41 564.63 64 1252.53 572.84 638.93 562.67 667.09 400.23 293.03 734.95 525.57 761.48 711.78 713.54 571.29 65 1266.93 578.12 647.88 567.86 674.07 403.44 296.69 744.04 531.11 770.82 715.59 721.87 577.93 66 1281.35 583.41 652.24 571.12 681.05 406.63 300.35 753.14 536.63 774.86 724.58 730.77 584.52 1295.76 67 588.66 658.90 578.19 688.01 409.82 304.02 762.24 542.17 781.54 728.36 736.76 589.20 1310.16 68 593.94 665.56 583.38 694.99 412.99 307.69 771.33 547.70 790.95 737.39 745.36 595.80 1328.29 69 599.22 672.22 588.55 701.95 416.18 311.35 780.42 553.26 797.67 743.78 756.67 604.54 1338.99 70 606.55 681.30 593.73 708.94 419.39 315.02 789.52 558.79 804.37 750.18 762.54 611.19 1353.41 71 609.78 685.53 596.89 715.91 423.75 318.67 798.61 564.32 808.27 756.58 773.91 617.84 1367.81 72 615.07 692.19 604.10 722.88 425.76 322.35 807.70 569.85 817.79 760.23 779.72 624.50 1382.23 73 620.33 700.09 609.26 729.85 430.35 326.02 816.79 575.38 821.65 769.39 789.74 628.93 1396.64 74 627.75 705.49 614.45 736.80 432.15 329.67 825.89 580.93 828.32 772.98 796.91 637.79 1411.04 75 630.89 712.14 619.62 743.79 436.73 333.35 834.98 586.46 835.03 782.19 805.51 644.44 1425.45 76 636.17 718.80 624.78 750.76 439.96 337.01 844.08 592.00 841.70 785.73 816.96 648.87 1439.87 77 643.64 727.31 629.97 757.15 441.72 340.68 853.17 597.53 848.39 792.10 822.67 656.60 1454.27 78 646.73 728.17 635.14 757.85 446.35 344.35 862.27 603.07 855.07 801.39 831.27 664.40 1468.69 79 654.23 738.77 638.14 771.67 448.10 348.01 871.35 608.61 861.76 807.79 839.86 671.05 1483.10 659.53 80 745.43 643.33 778.65 451.28 351.68 880.45 612.19 864.81 814.18 844.52 677.69 1494.49 664.51 81 749.03 648.16 782.42 454.22 354.56 889.28 615.77 867.87 817.61 852.17 684.26 1505.87 667.19 82 752.61 655.22 786.17 457.19 357.45 898.08 619.36 870.94 827.00 853.89 688.57 1517.26 672.13 756.21 83 660.07 789.94 461.63 360.32 906.90 622.92 874.00 833.40 858.51 695.19 1528.65 677.09 759.80 84 664.93 793.71 463.07 363.20 915.72 626.51 877.06 839.79 863.18 703.06 1540.04 682.04 763.42 85 669.78 797.48 466.01 366.09 924.54 630.08 880.13 846.20 867.84 708.43 1551.43 689.36 767.00 86 672.33 801.24 468.95 368.98 933.37 633.67 883.18 852.60 872.51 715.05 1562.81 691.93 770.59 87 679.50 805.01 473.45 371.86 935.30 637.25 887.88 858.99 877.16 724.20 1574.20 696.90 773.93 88 682.02 808.77 476.39 374.74 935.55 640.84 889.30 863.09 881.82 729.52 1585.59 701.84 774.30 89 689.20 812.54 479.35 377.62 935.80 644.41 892.37 863.50 886.49 737.55 1596.98 709.24 781.66 90 691.69 816.29 482.30 380.51 936.05 647.98 895.43 863.75 894.40 741.58 1608.36 714.19 784.96 91 696.54 820.06 483.69 383.39 936.30 651.57 898.49 864.00 895.84 749.53 1619.75 716.70 788.56 92 703.77 823.83 488.22 386.27 936.55 655.15 901.56 864.25 903.76 754.81 1631.14 724.14 792.16 93 708.63 827.60 489.57 389.15 936.80 658.73 904.61 864.50 905.16 763.84 1642.53 726.59 795.76 94 713.49 831.36 494.12 392.04 937.05 662.31 907.67 864.75 909.83 764.75 1653.92 732.53 799.35 95 716.65 835.13 497.04 394.94 937.30 665.88 910.72 865.00 914.49 765.00 1665.31 737.66 802.95 721.65 96 838.89 500.03 397.82 937.55 669.48 913.80 865.25 919.16 765.25 1676.69 741.48 806.54 726.64 97 842.66 502.98 400.70 937.80 673.04 916.85 865.50 927.16 765.50 1688.08 747.85 810.13 731.63 98 846.43 505.49 403.58 938.05 676.63 919.96 865.75 931.56 765.75 1699.48 751.62 813.72 735.60 850.18 99 505.75 404.75 938.30 679.00 925.00 866.00 932.00 766.00 1703.00 752.00 819.00 736.00 857.00 100 506.00 405.00 940.00 100999 lbs.1 $ 1,000+ lbs.1
5.06 $ 4.88 4.05 $ 3.86 7.36 $ 7.17 7.52 $ 7.22 7.66 $ 7.35 8.66 $ 8.23 9.25 $ 8.97 6.79 $ 6.59 9.40 $ 8.93 8.57 $ 8.40 8.19 $ 8.03 17.03 $ 15.84 9.32 8.95
these per-pound rates may apply if the total shipment weighs 100 lbs. or more. Multiply the rate by total shipment weight. When multiweight rates apply, fees may be assessed one time per shipment. any fraction of a pound takes the next-higher rate. ancillary clearance service fees may apply for various clearance services, depending on commodity and country; see p. 91 for details.
Table of Contents
75
FEDEx IntERnatIOnal PRIORIty RatES: u.S. IMPORt*

ZONEs
FedEx Envelope up to 8 oz. FedEx Pak
A
$ 38.95 $ 57.20 57.25 150.43
C
31.65 $ 37.80 37.85 82.10
D
58.40 $ 75.00 75.10 203.24
E
59.80 $ 76.65 76.65 207.25
F
44.40 $ 63.65 63.70 182.26
G
59.65 $ 80.40 80.40 237.18
H
64.80 $ 88.95 89.10 255.50
I
43.45 $ 56.30 56.35 150.41
J
45.00 $ 60.85 60.85 199.94
K
45.20 $ 59.00 73.60 217.28
L
43.35 $ 56.35 70.40 207.45
M
70.45 $ 88.20 105.05 411.75
N
40.55 $ 56.85 56.85 192.87
O
48.80 $ 60.50 78.10 191.19
P
42.85 55.95 72.80 195.65
1 lb. 2 lbs.
FedEx 10kg Box 122 lbs.
FedEx 25kg Box 241.79 218.98 124.12 325.57 296.68 327.84 303.68 313.00 271.77 645.76 378.25 332.48 410.80 287.13 318.06 156 lbs. 1 lb. $ 64.15 $ 39.34 $ 94.66 $ 96.76 $ 72.13 $ 103.93 $ 107.34 $ 59.72 $ 71.29 $ 72.67 $ 69.39 $ 124.77 $ 70.34 $ 76.73 $ 71.32 72.76 44.10 2 lbs. 84.34 108.00 87.24 110.18 83.35 85.44 153.56 117.27 81.16 122.72 89.32 71.55 85.09 81.14 49.29 97.39 3 118.53 102.21 121.30 97.23 96.77 181.16 130.25 92.27 135.43 100.79 79.91 97.89 89.22 53.33 110.45 4 132.70 116.43 135.80 111.16 106.77 208.75 143.59 103.16 152.32 112.25 88.16 110.27 97.34 57.68 122.96 5 144.01 130.83 146.84 124.91 116.57 236.34 156.02 113.26 167.68 122.11 96.58 121.79 105.29 61.39 135.50 6 153.40 145.57 156.94 138.48 126.37 262.74 168.44 124.89 178.43 131.94 104.23 133.28 113.05 64.82 148.03 7 162.00 159.08 165.19 152.26 135.89 289.88 180.86 136.43 189.18 145.07 112.14 144.58 120.71 68.22 158.67 8 170.45 171.92 174.44 164.14 145.09 315.53 192.10 147.97 203.74 154.89 119.92 155.27 128.42 71.63 169.31 9 178.91 184.76 182.45 176.41 154.31 341.93 203.30 159.51 216.83 164.71 127.71 166.61 136.11 75.03 179.96 10 186.71 197.61 191.04 188.66 164.14 368.32 215.30 170.90 230.66 175.17 135.49 176.71 143.41 78.45 189.83 11 195.19 207.32 199.76 197.93 172.44 389.92 225.70 181.52 243.84 182.75 142.82 186.70 150.18 81.85 199.69 12 202.99 217.03 207.00 207.20 182.01 411.50 236.93 192.62 255.25 190.94 150.16 195.40 156.46 85.27 209.54 13 210.84 226.74 215.00 216.47 190.23 433.10 248.13 203.71 268.52 199.16 157.49 204.74 163.26 88.68 219.41 14 218.67 236.45 222.97 225.75 199.90 454.68 259.33 214.81 280.66 207.35 164.83 214.85 170.04 92.08 229.26 15 225.69 246.17 231.79 235.03 208.05 476.27 271.39 225.90 292.14 216.35 172.16 223.44 175.19 95.13 238.97 16 233.55 254.39 238.14 242.87 214.32 494.28 281.76 237.44 304.12 223.76 179.18 233.21 180.96 98.18 249.58 17 240.59 262.62 245.33 251.21 220.58 513.75 293.51 247.80 316.10 230.32 186.21 242.08 185.45 101.23 258.38 18 247.64 270.83 252.52 258.57 226.82 530.27 304.17 258.75 328.08 237.71 193.24 251.40 191.09 104.27 268.08 19 254.69 279.06 260.64 266.42 233.97 549.86 316.59 269.70 341.32 245.98 200.27 260.70 195.72 107.32 277.78 20 260.81 287.27 266.90 274.27 240.25 566.27 326.59 281.70 352.05 252.48 207.30 270.03 200.85 110.35 287.47 21 268.80 295.50 275.08 282.12 245.61 584.27 337.79 291.60 365.38 259.86 214.31 279.35 205.96 113.40 297.19 22 274.85 303.73 281.26 289.97 251.84 602.28 349.00 302.56 376.02 267.24 221.35 288.66 210.22 116.90 306.57 23 281.72 311.69 288.29 298.13 259.08 616.69 360.05 312.63 387.52 273.78 228.09 299.12 215.25 120.37 315.95 24 289.61 319.63 295.31 305.16 264.37 631.10 368.36 321.50 400.50 280.34 234.82 308.47 218.73 123.87 325.32 25 296.43 327.59 303.43 312.75 271.52 645.51 378.00 332.23 410.55 286.88 241.54 317.81 222.99 127.36 334.71 26 302.30 335.56 310.49 320.36 277.92 659.91 387.69 341.11 422.06 293.43 248.28 327.16 227.27 130.86 344.08 27 310.30 343.51 316.38 327.95 283.67 674.33 397.35 350.61 433.58 299.98 255.02 335.24 231.51 134.34 353.45 28 317.17 351.46 324.59 335.54 289.40 688.74 408.56 359.41 446.74 307.65 261.76 345.24 235.78 137.82 362.84 29 322.88 359.41 331.63 343.14 295.65 703.15 416.67 368.89 458.27 313.09 268.48 355.22 240.03 141.32 372.22 30 329.75 367.38 338.69 351.41 301.89 719.64 426.34 378.37 468.13 319.63 275.21 364.56 244.50 144.21 381.59 31 336.59 375.00 343.19 358.01 308.40 734.09 433.26 387.21 475.80 326.18 281.34 373.41 247.19 147.11 390.97 32 342.22 382.61 348.94 365.29 314.33 748.54 441.86 394.61 485.25 332.72 287.46 382.24 250.77 150.02 400.36 33 346.60 390.23 354.68 372.57 320.25 760.79 448.77 404.26 491.16 339.27 293.59 389.61 254.39 152.92 409.72 34 352.21 397.86 360.43 379.85 326.78 775.21 455.74 412.41 498.83 345.81 299.70 399.90 257.98 155.81 420.64 35 358.59 405.49 367.43 387.13 331.47 789.61 462.69 418.99 508.37 352.36 305.83 407.20 261.55 158.71 428.50 36 364.66 413.10 371.92 394.42 337.39 804.02 467.82 427.11 516.08 358.92 311.94 416.01 265.74 161.61 437.87 37 370.37 420.73 379.02 401.68 343.30 818.43 474.74 435.24 521.88 366.80 318.07 426.43 268.70 164.50 447.25 38 376.01 428.36 384.79 409.76 349.21 832.86 483.50 443.36 531.50 373.38 324.18 433.63 272.32 167.40 456.62 39 381.64 435.99 390.50 417.06 355.12 847.26 490.46 451.48 537.24 378.55 330.33 442.48 275.89 170.30 466.01 40 387.26 443.62 394.88 424.35 361.04 861.67 495.48 459.61 544.92 385.10 336.44 452.94 279.17 173.27 475.38 41 392.76 451.17 401.93 430.74 367.42 876.08 502.33 469.51 553.84 391.67 342.42 459.81 282.45 176.21 486.53 42 398.24 458.75 406.97 439.65 373.80 893.06 509.17 475.87 560.78 398.21 348.39 468.41 285.76 179.19 494.14 43 403.72 466.30 411.66 445.20 381.63 904.90 516.02 484.00 565.63 404.76 354.35 477.00 289.03 182.15 503.52 44 409.18 473.89 417.26 452.43 387.75 921.97 522.86 492.11 574.64 412.81 360.33 487.45 292.33 185.13 512.89 45 414.70 481.46 424.37 459.66 394.46 933.71 531.73 502.02 579.45 417.85 366.30 494.21 295.61 188.09 522.27 46 420.18 489.02 428.43 466.88 400.16 948.14 538.60 508.36 586.35 424.39 372.29 502.77 298.92 191.04 533.61 47 424.13 496.60 434.02 474.11 407.28 962.55 543.37 518.38 593.27 430.96 378.26 511.36 302.20 194.02 541.02 48 431.15 504.17 441.22 481.35 412.13 976.96 552.33 524.61 602.37 437.50 384.24 519.96 390.21 306.59 196.98 550.42 49 435.04 511.73 445.20 488.57 418.54 991.36 557.07 532.73 609.31 444.04 528.53
any fraction of a pound takes the next-higher rate. ancillary clearance service fees may apply for various clearance services, depending on commodity and country; see p. 91 for details. *Note: unless otherwise provided herein, the terms and conditions of the country of origin apply to u.S. import shipments. shipments in All Other packaging / Maximum Weight in Lbs.
76
Table of Contents
FIND YOUR RATE
ZONEs
Weight
50 lbs. $ 309.88 $ 199.96 $ 442.11 $ 452.44 $ 424.91 $ 566.08 $ 613.99 $ 396.19 $ 559.80 $ 519.32 $ 495.81 $ 1005.78 $ 540.86 $ 450.59 $ 537.15 569.17 401.85 545.73 620.89 457.13 570.75 550.34 51 433.16 1020.19 456.39 502.95 447.32 526.79 312.16 203.28 578.55 407.53 556.44 627.80 463.68 577.60 559.81 52 438.17 1034.59 461.97 510.11 453.05 534.30 316.66 206.63 590.08 413.20 562.91 634.69 470.24 586.68 569.29 53 446.47 1052.05 467.56 519.23 458.57 541.79 318.89 209.97 597.28 418.85 571.49 641.59 476.80 591.28 578.73 54 451.43 1063.43 473.16 524.40 462.39 549.28 322.26 213.31 606.67 424.52 580.11 648.50 483.34 598.12 588.22 55 458.05 1077.85 478.75 531.57 467.85 556.78 325.63 216.66 430.19 588.73 655.41 489.88 604.96 597.71 56 464.67 1092.27 484.34 538.74 473.31 564.28 329.00 220.01 616.06 435.86 597.35 662.32 496.42 611.80 607.20 57 471.29 1106.69 489.93 545.91 478.77 571.78 332.37 223.36 625.45 441.53 605.97 669.23 502.96 618.64 616.69 58 477.91 1121.11 495.52 553.08 484.23 579.28 335.74 226.71 634.84 447.20 614.46 676.15 509.54 625.49 626.16 59 486.38 1135.47 502.96 560.16 491.48 586.73 340.34 230.02 644.20 452.88 625.43 683.06 516.08 634.77 635.61 60 491.19 1149.88 506.71 567.32 495.16 594.22 342.47 233.36 655.99 458.42 634.04 689.75 522.63 638.71 645.10 61 499.69 1164.29 511.99 573.97 502.14 601.19 345.67 237.03 662.67 463.95 641.48 696.43 529.17 645.09 654.58 62 506.34 1178.70 517.27 580.62 505.47 608.16 348.86 240.69 671.76 469.49 651.29 703.12 535.71 653.96 664.05 511.07 63 1193.12 524.48 587.27 510.62 615.13 352.05 244.36 680.86 475.03 657.41 709.80 542.27 660.38 674.80 64 519.63 1207.53 527.84 593.93 517.67 622.09 355.23 248.03 689.95 480.57 668.54 716.48 548.81 666.78 683.00 526.29 65 1221.93 533.12 602.88 522.86 629.07 358.44 251.69 699.04 486.11 676.87 725.82 555.37 670.59 695.02 532.93 66 1236.35 538.41 607.24 526.12 636.05 361.63 255.35 708.14 491.63 685.77 729.86 561.91 679.58 701.96 539.52 1250.76 67 543.66 613.90 533.19 643.01 364.82 259.02 717.24 497.17 691.76 736.54 568.46 683.36 711.44 544.20 1265.16 68 548.94 620.56 538.38 649.99 367.99 262.69 726.33 502.70 700.36 745.95 575.00 692.39 723.63 550.80 1283.29 69 554.22 627.22 543.55 656.95 371.18 266.35 735.42 508.26 711.67 752.67 581.54 698.78 730.39 559.54 1293.99 70 561.55 636.30 548.73 663.94 374.39 270.02 744.52 513.79 717.54 759.37 588.10 705.18 739.86 566.19 1308.41 71 564.78 640.53 551.89 670.91 378.75 273.67 753.61 519.32 728.91 763.27 594.66 711.58 749.34 572.84 1322.81 72 570.07 647.19 559.10 677.88 380.76 277.35 762.70 524.85 734.72 772.79 601.21 715.23 759.03 579.50 1337.23 73 575.33 655.09 564.26 684.85 385.35 281.02 771.79 530.38 744.74 776.65 607.75 724.39 769.76 583.93 1351.64 74 582.75 660.49 569.45 691.80 387.15 284.67 780.89 535.93 751.91 783.32 614.30 727.98 777.78 592.79 1366.04 75 585.89 667.14 574.62 698.79 391.73 288.35 789.98 541.46 760.51 790.03 620.85 737.19 787.24 599.44 1380.45 76 591.17 673.80 579.78 705.76 394.96 292.01 799.08 547.00 771.96 796.70 627.39 740.73 796.72 603.87 1394.87 77 598.64 682.31 584.97 712.15 396.72 295.68 808.17 552.53 777.67 803.39 633.95 747.10 809.08 611.60 1409.27 78 601.73 683.17 590.14 712.85 401.35 299.35 817.27 558.07 786.27 810.07 640.49 756.39 815.68 619.40 1423.69 79 609.23 693.77 593.14 726.67 403.10 303.01 826.35 563.61 794.86 816.76 647.04 762.79 825.15 626.05 1438.10 80 614.53 700.43 598.33 733.65 406.28 306.68 835.45 567.19 799.52 819.81 651.97 769.18 835.54 632.69 1449.49 619.51 81 704.03 603.16 737.42 409.22 309.56 844.28 570.77 807.17 822.87 656.89 772.61 842.74 639.26 1460.87 622.19 82 707.61 610.22 741.17 412.19 312.45 853.08 574.36 808.89 825.94 661.80 782.00 851.55 643.57 1472.26 627.13 711.21 83 615.07 744.94 416.63 315.32 861.90 577.92 813.51 829.00 666.72 788.40 860.33 650.19 1483.65 632.09 714.80 84 619.93 748.71 418.07 318.20 870.72 581.51 818.18 832.06 671.64 794.79 869.12 658.06 1495.04 637.04 718.42 85 624.78 752.48 421.01 321.09 879.54 585.08 822.84 835.13 676.57 801.20 879.67 663.43 1506.43 644.36 722.00 86 627.33 756.24 423.95 323.98 888.37 588.67 827.51 838.18 681.49 807.60 886.72 670.05 1517.81 646.93 725.59 87 634.50 760.01 428.45 326.86 890.30 592.25 832.16 842.88 686.42 813.99 895.50 679.20 1529.20 651.90 728.93 88 637.02 763.77 431.39 329.74 890.55 595.84 836.82 844.30 691.34 818.09 905.52 684.52 1540.59 656.84 729.30 89 644.20 767.54 434.35 332.62 890.80 599.41 841.49 847.37 696.27 818.50 913.10 692.55 1551.98 664.24 736.66 90 646.69 771.29 437.30 335.51 891.05 602.98 849.40 850.43 701.17 818.75 921.89 696.58 1563.36 669.19 739.96 91 651.54 775.06 438.69 338.39 891.30 606.57 850.84 853.49 706.09 819.00 934.07 704.53 1574.75 671.70 743.56 92 658.77 778.83 443.22 341.27 891.55 610.15 858.76 856.56 711.02 819.25 935.87 709.81 1586.14 679.14 747.16 93 663.63 782.60 444.57 344.15 891.80 613.73 860.16 859.61 715.94 819.50 936.12 718.84 1597.53 681.59 750.76 94 668.49 786.36 449.12 347.04 892.05 617.31 864.83 862.67 720.87 819.75 936.37 719.75 1608.92 687.53 754.35 95 671.65 790.13 452.04 349.94 892.30 620.88 869.49 865.72 725.79 820.00 936.62 720.00 1620.31 692.66 757.95 96 676.65 793.89 455.03 352.82 892.55 624.48 874.16 868.80 730.71 820.25 936.87 720.25 1631.69 696.48 761.54 681.64 97 797.66 457.98 355.70 892.80 628.04 882.16 871.85 735.64 820.50 937.12 720.50 1643.08 702.85 765.13 686.63 98 801.43 460.49 358.58 893.05 631.63 886.56 874.96 740.56 820.75 937.37 720.75 1654.48 706.62 768.72 690.60 99 805.18 460.75 359.75 893.30 634.00 887.00 880.00 746.00 821.00 939.00 721.00 1658.00 707.00 774.00 691.00 812.00 100 461.00 360.00 895.00 100999 lbs.1 $ 1,000+ lbs.1
4.61 $ 4.44 3.60 $ 3.43 6.91 $ 6.73 7.07 $ 6.82 7.21 $ 6.95 8.21 $ 7.83 8.80 $ 8.57 6.34 $ 6.18 8.95 $ 8.54 8.12 $ 7.99 7.74 $ 7.62 16.58 $ 15.49 9.39 $ 8.86 7.46 $ 7.34 8.87 8.55
Table of Contents
77
FEDEx IntERnatIOnal EcOnOMy RatES:1 u.S. IMPORt*

ZONEs
Weight
1 lb. $ 50.55 $ 33.58 $ 82.22 $ 86.31 $ 61.64 $ 96.69 $ 95.55 $ 56.39 $ 58.24 $ 63.84 $ 62.58 $ 116.57 $ 61.15 $ 63.02 $ 62.76 57.06 68.88 37.63 76.66 93.82 75.30 98.11 143.46 73.00 70.52 109.31 73.36 109.04 2 lbs. 74.79 67.58 63.72 79.53 42.07 89.83 102.77 87.68 107.99 169.23 82.68 80.17 121.17 82.77 120.33 3 86.04 75.47 69.64 90.19 45.53 102.29 115.22 100.24 121.10 195.01 91.21 89.61 133.58 92.18 135.33 4 96.91 83.23 75.89 100.43 49.24 114.96 124.85 112.64 130.73 220.78 99.57 98.47 145.13 100.24 148.96 5 107.01 91.21 81.89 110.67 52.40 127.89 133.22 124.85 139.71 245.43 107.93 108.52 156.98 107.98 158.53 6 117.10 98.43 87.89 120.92 55.32 139.76 140.72 137.28 147.07 270.27 116.07 118.56 168.24 119.09 168.07 7 127.04 105.88 92.90 129.63 58.23 151.04 148.06 147.99 155.59 294.74 123.93 128.60 179.02 127.16 180.99 8 136.45 113.23 98.13 138.34 61.16 162.30 155.13 159.03 162.73 319.40 131.81 138.65 189.47 134.79 192.58 9 146.43 120.47 103.00 147.06 64.07 173.57 161.88 170.08 170.10 344.04 140.21 148.55 200.30 143.83 204.85 10 155.33 127.93 106.40 155.13 66.97 182.09 169.56 178.41 178.17 364.22 147.28 157.75 209.96 149.56 216.54 11 164.15 134.87 109.42 163.20 69.89 190.60 175.99 186.76 184.30 384.39 155.47 167.39 220.82 156.26 226.66 12 171.77 141.79 112.10 171.27 72.82 198.93 183.15 195.10 191.41 404.56 162.48 177.01 230.83 162.97 238.46 13 179.98 148.72 115.15 179.34 75.73 207.64 189.95 203.44 198.50 424.73 170.73 186.64 241.27 169.69 249.21 14 188.93 155.66 118.17 187.39 78.64 215.95 195.68 211.80 206.75 444.90 177.68 196.28 252.97 177.05 259.38 15 196.43 162.44 120.76 195.34 81.24 223.36 202.87 218.86 212.41 461.72 183.04 206.58 262.64 183.11 270.03 16 205.41 169.23 123.78 204.01 83.85 230.59 208.61 226.78 218.82 478.99 188.38 215.33 273.08 188.49 280.67 17 212.83 175.71 128.38 211.21 86.46 237.57 215.11 232.99 225.23 495.34 193.73 224.86 282.99 194.55 291.31 18 221.02 182.33 129.88 219.13 89.06 244.79 221.24 240.06 232.07 512.65 199.84 234.39 294.56 201.98 303.07 19 229.19 189.14 131.30 227.07 91.66 251.99 226.56 247.14 238.08 528.96 205.21 244.84 303.85 212.22 312.59 237.39 20 195.78 133.89 235.00 94.25 259.45 233.51 254.21 245.38 545.78 209.78 253.45 314.29 213.38 324.43 245.59 21 202.42 139.10 242.93 96.86 266.41 238.76 261.28 250.42 562.60 215.11 262.98 324.73 218.71 333.88 253.78 22 209.07 141.51 250.60 99.85 273.41 244.71 269.15 256.69 576.05 221.30 272.25 335.02 224.07 344.12 262.97 23 215.44 143.04 258.27 102.83 280.65 251.58 274.99 262.94 589.50 225.81 279.43 343.39 229.43 355.66 271.21 24 221.62 143.93 265.93 105.81 287.37 257.02 281.85 270.65 602.95 232.03 288.76 351.70 235.53 364.60 279.43 25 227.99 146.52 273.62 108.82 294.37 262.58 288.69 276.45 616.41 237.40 297.02 361.41 246.66 374.84 287.65 26 234.35 149.09 281.27 111.81 301.36 269.52 295.55 281.68 629.86 242.78 305.28 369.70 252.14 385.08 294.74 27 240.95 151.67 288.95 114.79 308.34 275.50 302.40 288.99 643.31 247.20 312.35 380.16 259.44 396.79 304.11 28 247.32 154.24 296.61 117.78 315.62 279.94 309.26 295.26 656.78 252.54 320.58 387.69 261.96 407.06 312.32 29 253.69 259.83 156.81 304.29 120.77 322.62 285.89 317.32 301.54 670.88 257.89 328.80 396.69 262.38 415.81 320.52 30 265.63 159.75 311.94 123.22 329.33 292.37 328.63 305.55 684.35 263.94 337.12 403.90 267.76 422.61 328.29 31 271.41 161.54 319.62 125.71 335.71 297.26 331.11 310.66 697.81 268.99 342.89 411.13 279.63 431.01 336.05 32 277.22 163.90 327.29 128.18 342.40 301.06 335.81 315.78 710.59 274.05 351.28 417.53 285.13 436.23 342.50 33 282.99 166.56 334.96 130.66 349.10 305.94 342.38 320.89 724.04 279.11 358.34 424.02 290.63 443.03 351.59 34 289.05 168.93 343.89 133.11 356.14 311.49 348.94 327.15 737.50 283.09 364.03 430.46 294.79 451.51 357.97 35 294.57 170.98 350.30 135.58 362.48 316.78 355.52 331.75 750.95 288.13 371.08 435.22 299.29 458.37 365.68 36 300.38 174.04 357.95 138.06 369.19 321.74 368.75 338.10 764.40 293.17 378.12 441.63 301.09 463.47 374.85 37 306.44 175.69 365.64 140.53 376.23 326.65 371.71 342.62 777.87 298.22 385.17 450.66 313.79 472.04 381.17 38 311.96 178.07 373.29 142.99 382.58 331.54 376.64 347.71 791.32 303.25 392.21 456.25 318.12 477.09 388.94 39 318.02 180.41 380.96 145.46 389.28 336.42 389.83 351.61 804.77 308.30 399.26 460.89 323.62 483.91 398.15 40 323.37 182.99 388.64 147.98 396.30 340.71 395.45 357.37 818.23 313.76 407.85 467.26 326.55 491.22 404.17 41 329.03 185.54 397.76 150.50 402.58 344.36 398.61 361.34 832.48 319.20 413.35 473.63 333.11 496.75 411.73 42 334.98 188.44 403.96 153.02 409.24 349.26 400.88 368.60 845.13 325.88 420.40 480.94 337.47 505.37 419.29 43 340.31 190.66 411.64 155.47 415.89 352.87 407.41 372.16 859.42 331.36 427.44 486.35 338.84 506.24 428.49 44 345.96 193.22 419.30 158.14 422.96 357.82 414.43 375.32 872.04 336.84 436.14 494.63 341.83 516.50 434.47 45 351.60 195.79 426.97 160.66 429.61 362.08 420.44 382.15 885.50 342.32 441.53 501.03 347.18 520.80 441.97 46 357.26 198.72 436.25 163.16 435.87 368.63 427.47 384.95 898.96 347.79 450.23 505.45 352.54 522.47 449.52 47 362.90 201.27 442.31 165.70 442.95 373.04 434.01 388.78 912.41 351.90 455.61 513.81 357.89 529.94 457.09 48 368.54 204.20 449.98 168.21 449.19 376.52 440.53 395.66 925.86 357.37 462.67 518.18 363.23 535.46 464.64 49
Weight restrictions exist on FedEx International Economy shipments from certain origin countries. any fraction of a pound takes the next-higher rate. ancillary clearance service fees may apply for various clearance services, depending on commodity and country; see p. 91 for details. *Note: unless otherwise provided herein, the terms and conditions of the country of origin apply to u.S. import shipments.
78
Table of Contents
FIND YOUR RATE
ZONEs
Weight
50 lbs. $ 207.13 $ 170.72 $ 379.18 $ 399.89 $ 362.82 $ 526.57 $ 544.33 $ 374.52 $ 457.64 $ 455.86 $ 446.54 $ 939.32 $ 469.71 $ 369.80 $ 472.23 465.31 379.53 479.76 548.54 373.94 530.91 477.94 51 952.77 369.89 453.51 404.71 462.43 386.29 210.33 173.59 472.98 385.25 489.21 550.01 379.30 537.27 486.16 52 966.22 374.18 459.97 407.40 469.00 390.22 212.29 176.44 482.43 390.25 494.88 555.51 384.64 545.75 494.40 53 980.63 381.30 467.64 409.68 475.56 392.00 215.86 179.29 488.33 395.95 502.46 565.17 390.03 550.03 502.60 54 993.15 386.28 472.83 414.19 482.16 394.82 216.65 182.17 496.01 401.32 510.04 570.73 395.57 556.39 510.84 55 1006.60 391.97 479.31 418.65 488.74 399.09 219.12 185.04 406.69 517.62 576.29 401.11 562.75 519.08 56 1020.05 397.66 485.79 423.11 495.32 403.36 503.69 221.59 187.91 412.06 525.20 581.85 406.65 569.11 527.32 57 1033.50 403.35 492.27 427.57 501.90 407.63 511.37 224.06 190.78 417.43 532.78 587.41 412.19 575.47 535.56 1046.95 58 409.04 498.75 432.03 508.48 411.90 519.05 226.53 193.65 427.62 540.22 594.38 427.27 581.81 543.76 1060.40 415.49 59 511.44 438.09 521.97 417.67 526.66 231.50 199.19 432.82 549.90 599.96 428.78 590.47 551.98 1073.86 419.59 60 517.43 440.96 527.59 423.76 536.30 233.54 202.28 438.45 557.49 605.32 432.71 594.10 560.21 1087.31 426.88 61 524.12 449.56 534.22 425.96 541.73 237.06 205.38 443.27 565.08 610.67 439.51 600.05 568.43 1100.76 432.58 62 528.79 453.80 540.33 431.19 549.15 239.20 208.30 448.51 572.65 616.03 443.42 608.34 576.66 1114.23 436.62 63 534.78 457.73 545.94 436.71 556.57 242.19 211.58 453.73 578.00 621.38 448.76 614.30 587.12 1127.68 443.97 64 543.49 458.67 552.05 440.90 563.99 244.77 214.69 458.96 587.82 626.73 454.13 620.26 593.12 1141.13 449.66 65 547.43 466.59 558.18 442.10 571.39 247.33 217.77 464.59 595.15 628.22 459.48 623.78 603.64 1154.59 455.35 66 550.01 469.64 564.30 448.89 578.82 249.89 220.67 469.83 603.00 635.89 464.83 632.17 609.57 1168.04 461.00 67 558.76 470.45 570.42 453.07 586.23 252.44 223.97 474.63 608.24 642.81 470.19 635.67 617.80 1181.49 464.99 68 565.45 479.35 576.54 454.19 593.64 254.65 227.06 479.84 615.80 648.91 475.54 644.09 628.42 1196.11 470.65 69 572.94 483.59 582.66 458.23 601.05 259.65 230.17 485.06 625.78 649.52 480.90 650.04 634.25 1208.40 478.15 70 576.76 484.88 588.80 466.82 608.47 260.48 233.26 490.29 630.93 661.31 486.24 656.01 642.48 1221.86 483.85 71 580.86 489.93 595.47 469.16 615.89 262.76 236.37 495.50 640.96 664.22 491.61 661.97 650.70 1235.32 489.55 72 591.70 496.36 601.02 473.37 623.30 266.23 239.25 500.73 646.04 670.41 496.94 665.34 659.62 1248.77 495.24 73 595.43 500.62 607.13 474.34 630.70 267.84 242.33 505.95 656.12 673.28 502.30 673.87 669.71 1262.22 499.02 74 598.23 501.79 613.26 478.38 638.14 270.18 245.65 511.17 666.18 673.61 507.65 677.21 675.39 1275.68 506.64 75 606.73 506.88 619.38 482.42 645.54 273.73 248.75 516.40 668.73 678.92 513.00 685.79 683.61 1289.13 512.32 615.05 76 513.39 625.49 486.44 652.96 274.09 251.85 521.61 678.88 684.23 518.36 689.07 691.84 1302.58 516.11 619.45 517.26 77 632.21 495.33 660.37 277.94 254.95 527.32 689.03 689.52 525.44 695.01 702.74 1316.03 523.73 623.10 521.89 78 638.33 498.49 667.79 279.23 258.04 532.06 691.39 694.83 529.07 703.67 708.30 1329.50 529.43 630.69 525.76 79 643.85 503.94 675.19 282.98 261.14 532.67 698.94 700.14 530.92 709.63 716.51 1342.95 535.11 631.57 527.16 80 644.56 505.68 682.62 283.36 263.62 535.58 708.40 702.57 547.69 715.58 726.93 1353.60 540.81 634.81 531.14 81 653.43 509.48 689.82 284.97 264.48 538.97 709.91 705.02 551.83 718.74 731.80 1364.25 546.52 637.28 535.99 82 656.76 513.44 697.01 289.50 266.19 542.35 712.72 707.46 555.97 727.52 739.46 1374.91 553.88 640.52 542.36 83 660.10 513.90 704.21 290.81 268.67 545.75 715.40 709.92 560.10 733.46 747.08 1385.55 555.80 644.53 546.34 84 663.44 517.68 711.43 291.89 271.14 549.13 719.51 712.36 564.24 739.42 754.72 1396.21 563.61 647.01 550.32 85 666.78 525.64 718.64 296.46 273.36 552.52 723.63 714.81 568.38 745.38 763.91 1406.86 571.01 650.22 550.93 86 670.10 528.17 725.83 298.60 275.82 555.91 726.36 717.12 572.53 751.34 770.01 1417.51 572.80 653.47 551.48 87 673.45 532.44 727.82 299.37 278.29 559.31 737.42 719.62 576.66 758.75 777.67 1428.17 580.66 657.49 562.29 88 676.78 535.08 728.07 301.50 280.77 562.68 741.56 719.87 582.72 763.25 786.36 1438.82 585.21 660.74 566.28 89 680.12 536.55 728.32 303.65 283.23 566.08 745.69 720.12 584.94 764.46 792.93 1449.47 592.10 668.02 569.84 90 683.45 540.84 728.57 308.33 285.71 569.46 747.08 720.37 589.07 764.71 800.58 1460.12 599.59 671.02 570.73 91 686.79 547.47 728.82 309.37 288.43 572.86 749.78 720.62 593.21 764.96 811.31 1470.78 603.50 673.47 577.93 690.12 92 551.27 729.07 310.07 290.64 576.25 755.33 720.87 597.36 765.21 813.44 1481.42 611.01 677.55 578.65 693.46 93 551.66 729.32 313.66 293.37 580.16 758.02 721.12 601.49 765.46 813.69 1492.08 614.87 679.99 583.09 696.79 94 554.56 729.57 314.36 295.59 583.02 766.43 721.37 605.63 767.38 813.94 1502.73 615.57 684.07 583.54 700.14 95 554.85 729.82 318.23 298.05 586.41 770.57 721.62 609.78 767.63 814.19 1513.39 615.84 686.48 583.79 703.46 555.10 96 730.07 318.62 300.80 589.81 774.72 721.87 613.92 767.88 816.46 1524.03 621.20 689.76 584.04 706.81 555.35 97 730.32 320.79 303.26 593.19 775.97 722.12 618.05 768.13 816.71 1534.69 621.74 693.01 585.10 710.15 555.60 98 730.61 325.59 305.73 596.13 786.05 722.37 624.24 769.46 818.49 1545.35 623.03 696.27 585.35 713.48 555.85 99 736.30 326.75 306.92 599.00 842.00 725.00 630.00 796.00 854.00 1548.00 642.00 701.00 588.00 715.00 557.00 100 850.00 327.00 311.00 100999 lbs.1 $ 1,000+ lbs.1
3.27 $ 3.22 3.11 $ 2.97 5.57 $ 5.43 5.88 $ 5.73 6.42 $ 6.19 7.96 $ 7.59 7.25 $ 7.06 5.99 $ 5.81 8.50 $ 8.11 7.15 $ 7.01 7.01 $ 6.90 15.48 $ 14.46 8.54 $ 8.06 6.30 $ 6.20 8.42 8.12
Table of Contents
79
FEDEx IntERnatIOnal nExt FlIGHt RatES: u.S. ExPORt

use these rates when shipping outbound from the u.S. call 1.800.974.7333 to request this service.
Determine FedEx International Next Flight Rates

u.S. outbound rates for many of the key destinations FedEx International next Flight serves are listed here. FedEx International next Flight serves more than 220 countries and territories: If your destination is not listed, call 1.800.974.7333 for rate information. to calculate your rate: 1. Determine the u.S. or Puerto Rico origin zone (a through D) for your shipment using the table below. call 1.800.974.7333 to verify which zone applies to your origin ZIP code. 2. See the appropriate rate table below for your shipments destination region (asia and australia, Europe, caribbean, Middle East and africa, latin america, canada). Rates shown are based on a 1-lb. package. this includes both document and nondocument shipments. 3. note any additional charges or fees that may apply from the chart on p. 81.
Origin Cities (U.S. and Puerto Rico) new york Miami Boston; chicago; Houston; los angeles; San Francisco; and Washington, D.c. all other cities (including cities in Puerto Rico)
U.S. to Europe
ORIgIN ZONEs 1
Destination
A $
365 378 378 432 365 482 378 421 432 365 365 432 378 378 241 365 427 378 514 432 378 365 482 365 365 440 482 365
B $
365 378 378 432 365 482 378 421 454 365 365 454 378 378 241 365 427 378 514 454 378 365 482 365 365 440 482 365
C $
464 470 470 556 464 501 470 470 556 464 464 556 470 470 241 464 464 470 525 556 470 464 501 464 464 464 501 464
D $
568 576 576 587 568 587 576 519 587 568 568 587 576 576 489 568 568 576 612 587 576 568 587 568 568 568 587 568
Amsterdam Athens Barcelona Berlin Brussels Budapest Copenhagen Dublin Dusseldorf Frankfurt Geneva Hamburg Helsinki Lisbon London Madrid Manchester Milan Moscow Munich Oslo Paris Prague Rome Stockholm
ZONE 1
a B c D
U.S. to Asia and Australia

ORIgIN ZONEs 1
Destination
A $
402 365 402 408 440 440 402 440 402 365 408 452 402 408
B $
402 365 402 408 440 440 402 440 402 365 408 452 402 408
C $
427 427 427 476 507 489 427 464 427 427 476 476 427 476
D $
440 470 440 494 507 507 440 476 440 470 494 494 440 494
Auckland Beijing Delhi Hong Kong Jakarta Kuala Lumpur Manila Melbourne Mumbai Seoul Singapore Sydney Taipei Tokyo
Vienna Warsaw Zurich
these rates do not include duties and taxes. any fraction of a pound takes the next-higher rate.
U.S. to Caribbean
ORIgIN ZONEs 1
Destination
A $
396 396 396 396 396 396 396 396 396
B $
312 312 312 312 312 312 312 312 312
C $
452 452 452 452 452 452 452 452 452
D $
525 525 525 525 525 525 525 525 525
Aruba Bahamas Barbados Curaao Dominican Republic Grand Cayman Jamaica Puerto Rico Trinidad
country and zone alignments are subject to change without notice.
80
Table of Contents
FIND YOUR RATE
U.S. to Middle East and Africa

ORIgIN ZONEs 1
Additional Charges and Fees, and Other Information

C $
494 525 494 494 494 494 494 494 494 494 494 494 494 494 494
Destination
A $
457 507 457 441 421 457 457 421 457 457 457 457 457 421 421
B $
457 507 457 441 421 457 457 421 457 457 457 457 457 421 421
D $
519 576 519 519 519 519 519 519 519 519 519 519 519 519 519
Abidjan Abu Dhabi Accra Alexandria Amman Bahrain Beirut Cairo Cape Town Casablanca Dakar Dubai Istanbul Johannesburg Tel Aviv
FedEx International next Flight shipments require the FedEx International next Flight air Waybill, which the courier will bring to you to complete at time of pickup. Other export documentation may be required as well. FedEx International Broker Select and Hold at FedEx location services are not available.

the following fees apply per shipment.
Declared Value Charge1 Delivery charge for additional document shipments destined for the same city Electronic Export Information Filing Fee Special Handling Fee (when applicable) Weekend or Holiday Delivery Charge Hand Carry Fee 2
1
$0.70 per $100 of value in excess of $100 or $9.07 per lb., whichever is greater $75 per additional document $10 $2.90 per mile $75 Quoted at the time of transaction
applies to all shipments with a declared value for carriage of more than $100. 2 If your package is suitable to be carried onboard passenger aircraft and is approved by the airline, we can arrange to have your package accompanied by a courier while in transit. If the package is too large or heavy to carry on the aircraft, it may be checked as accompanied baggage. the Hand carry Fee is based on the travel cost of the courier and will be quoted at the time of transaction.
U.S. to Latin America

ORIgIN ZONEs 1
Additional Weight Charges

B $
318 318 312 318 318 318 340 312 312 318 312 298 318
Destination
A $
408 408 396 408 408 408 365 396 396 408 396 383 408
C $
482 482 452 482 482 482 427 452 452 482 452 544 482
D $
544 544 525 544 544 544 445 525 525 544 525 568 544
Asuncion Bogota Buenos Aires Caracas Guayaquil Lima Mexico City Montevideo Panama City Quito Rio de Janeiro Santiago Sao Paulo
Charge after the first pound for shipments to European locations (other than Eastern Europe and London) Charge after the first pound for shipments to Africa, the Middle East and Eastern European locations 1 Charge after the first pound for shipments to London Charge after the first pound for shipments to Canadian locations Charge after the first pound for shipments to Caribbean locations Charge after the first pound for shipments to Asia, Central and South American locations, and Mexico Charge after the first pound for shipments from Miami to Central and South American locations, and Mexico
1
$11.25 per lb. $14.75 per lb. $10.25 per lb. $7.75 per lb. $9.75 per lb. $14.75 per lb. $10.25 per lb.
Eastern European locations include armenia, azerbaijan, Belarus, Bulgaria, czech Republic, Estonia, Georgia, Hungary, kazakhstan, latvia, lithuania, Poland, Romania, Russia, Slovenia, tajikistan, turkmenistan and uzbekistan.
Dangerous Goods
you cannot ship dangerous goods of any kind via FedEx International next Flight service.
U.S. to Canada
ORIgIN ZONEs
1
Declared Value
A B $
422 346 422 346 422
Destination
C $
427 383 427 383 427
D $
452 494 452 494 452
Calgary Montreal Ottawa Toronto Vancouver
For declared value information, see the Declared Value for carriage and limits of liability section in the FedEx Express International terms and conditions at the back of this book.
402 346 402 346 402
Payment Restrictions
We do not accept cash, check, money orders or travelers checks for FedEx International next Flight shipments. all charges, fees, duties and taxes, and ancillary clearance charges are invoiced to the u.S.-based payer.
1
Table of Contents
81
FEDEx IntERnatIOnal nExt FlIGHt RatES: u.S. IMPORt*

use these rates when shipping inbound to the u.S. call 1.800.974.7333 to request this service.
Determine FedEx International Next Flight Rates

u.S. import rates for shipments from many of the key origins FedEx International next Flight serves are listed here. If your origin is not listed, call 1.800.974.7333 for rate information. to calculate your rate: 1. Determine the u.S. or Puerto Rico destination zone (a through D) for your shipment using the table below. call 1.800.974.7333 to verify which zone applies to your destination ZIP code. 2. See the appropriate rate table below for your shipments origin region (asia and australia, Europe, caribbean, Middle East and africa, latin america, canada). Rates shown are based on a 1-lb. package. this includes both document and nondocument shipments. 3. note any additional charges or fees that may apply from the chart on p. 83.
Europe to U.S.
DEsTINATION ZONEs 1
Origin
A $
500 513 513 567 500 617 513 556 567 500 500 567 513 513 376 500 562 513 649 567 513 500 617 500 500 575 617 500
B $
500 513 513 567 500 617 513 556 589 500 500 589 513 513 376 500 562 513 649 589 513 500 617 500 500 575 617 500
C $
599 605 605 691 599 636 605 605 691 599 599 691 605 605 376 599 599 605 660 691 605 599 636 599 599 599 636 599
D $
703 711 711 722 703 722 711 654 722 703 703 722 711 711 624 703 703 711 747 722 711 703 722 703 703 703 722 703
Amsterdam Athens Barcelona Berlin Brussels Budapest Copenhagen Dublin Dusseldorf Frankfurt Geneva Hamburg Helsinki Lisbon London Madrid Manchester Milan Moscow Munich Oslo Paris Prague Rome Stockholm
Destination Cities (U.S. and Puerto Rico) new york Miami Boston; chicago; Houston; los angeles; San Francisco; and Washington, D.c. all other cities (including cities in Puerto Rico)
ZONE 1
a B c D
Asia and Australia to U.S.

DEsTINATION ZONEs 1
Origin
A $
537 500 537 543 575 575 537 575 537 500 543 587 537 543
B $
537 500 537 543 575 575 537 575 537 500 543 587 537 543
C $
562 562 562 611 642 624 562 599 562 562 611 611 562 611
D $
575 605 575 629 642 642 575 611 575 605 629 629 575 629
Auckland Beijing Delhi Hong Kong Jakarta Kuala Lumpur Manila Melbourne Mumbai Seoul Singapore Sydney Taipei Tokyo
Vienna Warsaw Zurich
Caribbean to U.S.
DEsTINATION ZONEs 1
Origin
A $
531 531 531 531 531 531 531 531 531
B $
447 447 447 447 447 447 447 447 447
C $
587 587 587 587 587 587 587 587 587
D $
660 660 660 660 660 660 660 660 660
Aruba Bahamas Barbados Curaao Dominican Republic Grand Cayman Jamaica Puerto Rico Trinidad
* Note: unless otherwise provided herein, the FedEx Express International terms and conditions at the back of this book apply to FedEx International next Flight u.S. import shipments. 1 country and zone alignments are subject to change without notice.
82
Table of Contents
FIND YOUR RATE
Middle East and Africa to U.S.

DEsTINATION ZONEs 1
Additional Charges and Fees, and Other Information

C $
629 660 629 629 629 629 629 629 629 629 629 629 629 629 629
Origin
A $
592 642 592 576 556 592 592 556 592 592 592 592 592 556 556
B $
592 642 592 576 556 592 592 556 592 592 592 592 592 556 556
D $
654 711 654 654 654 654 654 654 654 654 654 654 654 654 654
Abidjan Abu Dhabi Accra Alexandria Amman Bahrain Beirut Cairo Cape Town Casablanca Dakar Dubai Istanbul Johannesburg Tel Aviv
FedEx International next Flight shipments require the FedEx International next Flight air Waybill, which the courier will bring to the shipper to complete at time of pickup. Other export documentation may be required as well. FedEx International Broker Select and Hold at FedEx location services are not available.

the following fees apply per shipment.
Declared Value Charge1 Delivery charge for additional document shipments destined for the same city Special Handling Fee (when applicable) Weekend or Holiday Delivery Charge Hand Carry Fee 2
1
$0.70 per $100 of value in excess of $100 or $9.07 per lb., whichever is greater $75 per additional document $2.90 per mile $75 Quoted at the time of transaction
applies to all shipments with a declared value for carriage of more than $100. 2 If your package is suitable to be carried onboard passenger aircraft and is approved by the airline, we can arrange to have your package accompanied by a courier while in transit. If the package is too large or heavy to carry on the aircraft, it may be checked as accompanied baggage. the Hand carry Fee is based on the travel cost of the courier and will be quoted at the time of transaction.
Latin America to U.S.

DEsTINATION ZONEs 1
additional charges and fees may apply. they vary depending on origin country. call 1.800.974.7333 for information.
Additional Weight Charges

D $
679 679 660 679 679 679 580 660 660 679 660 703 679
Origin
A $
543 543 531 543 543 543 500 531 531 543 531 518 543
B $
453 453 447 453 453 453 475 447 447 453 447 433 453
C $
617 617 587 617 617 617 562 587 587 617 587 679 617
Asuncion Bogota Buenos Aires Caracas Guayaquil Lima Mexico City Montevideo Panama City Quito Rio de Janeiro Santiago Sao Paulo
Charge after the first pound for shipments from European locations (other than Eastern Europe and London) Charge after the first pound for shipments from Africa, the Middle East and Eastern European locations 1 Charge after the first pound for shipments from London Charge after the first pound for shipments from Canadian locations Charge after the first pound for shipments from Caribbean locations Charge after the first pound for shipments from Asia, Central and South American locations, and Mexico Charge after the first pound for shipments to Miami from Central and South American locations, and Mexico
1
$11.25 per lb. $14.75 per lb. $10.25 per lb. $7.75 per lb. $9.75 per lb. $14.75 per lb. $10.25 per lb.
Eastern European locations include armenia, azerbaijan, Belarus, Bulgaria, czech Republic, Estonia, Georgia, Hungary, kazakhstan, latvia, lithuania, Poland, Romania, Russia, Slovenia, tajikistan, turkmenistan and uzbekistan.
Dangerous Goods
you cannot ship dangerous goods of any kind via FedEx International next Flight service.
Canada to U.S.
DEsTINATION ZONEs1
Declared Value
D $
587 629 587 629 587
Origin
A $
537 481 537 481 537
B $
557 481 557 481 557
C $
562 518 562 518 562
Calgary Montreal Ottawa Toronto Vancouver
For declared value information, see the Declared Value for carriage and limits of liability section in the FedEx Express International terms and conditions at the back of this book.
Payment Restrictions
We do not accept cash, check, money orders or travelers checks for FedEx International next Flight shipments. all charges, fees, duties and taxes, and ancillary clearance charges are invoiced to the u.S.-based payer.
1
Table of Contents
83
IntERnatIOnal ExPRESS FREIGHt ZOnES: u.S. ExPORt anD u.S. IMPORt

For more information on these services, see p. 7.
IPF = FedEx International Priority Freight IEF = FedEx International Economy Freight 4 = Service available
Determine International Express Freight Rates

1. Find the zone for your destination or origin country in the table at right. For FedEx International Priority Freight and FedEx International Economy Freight shipments to canada, refer to the postal code table on p. 54. 2. Determine your total shipment weight (round up to the next-higher pound) and service option (door-todoor, drop-off, hold-at-location, or drop-off and hold-at-location). 3. choose the service you wish to use. 4. For u.S. export shipments, go to p. 85 and multiply the per-pound rate by total shipment weight. u.S. import rates are on p. 86.
country and zone alignments are subject to change without notice. 2 FedEx does not provide customs clearance or doorto-door delivery for these freight services to this country. FedEx International Broker Select and Hold at FedEx location service are available.
1
Services Destination (U.S. Export)/ U.S. Export U.S. Import Origin (U.S. Import) Zone1 IPF IEF Zone1 IPF IEF M 4 afghanistan O 4 4 M 4 algeria M 4 M 4 angola M 4 I antigua 2 I 4 l 4 4 argentina l 4 4 2 I aruba I 4 J 4 australia J 4 4 H 4 4 austria H 4 4 I Bahamas 2 I 4 4 M 4 4 Bahrain J 4 4 O 4 Bangladesh O 4 4 I Barbados 2 I 4 4 D 4 4 Belgium D 4 4 k Belize k 4 I 4 Bermuda 2 I 4 M 4 Bosnia-Herzegovina M 4 l 4 4 Brazil l 4 4 M 4 Bulgaria M 4 M 4 Burundi M 4 a 4 4 canada (see p. 54) a or B 4 4 I cayman Islands 2 I 4 l 4 4 chile l 4 4 n 4 4 china n 4 4 l 4 4 colombia l 4 4 k 4 4 costa Rica k 4 4 M 4 croatia M 4 M curaao 2 M 4 M 4 cyprus J 4 M 4 4 czech Republic M 4 4 H 4 4 Denmark H 4 4 M 4 Djibouti M 4 I 4 4 Dominican Republic I 4 4 l Ecuador l 4 4 4 M 4 Egypt J 4 4 k El Salvador k 4 4 D 4 4 England (u.k.) D 4 4 M 4 4 Estonia M 4 M 4 Ethiopia M 4 H 4 4 Finland H 4 4 D 4 4 France D 4 4 E 4 4 Germany E 4 4 M 4 Ghana M 4 4 H 4 Greece H 4 4 I Grenada 2 I 4 k 4 Guam k 4 4 k Guatemala k 4 4 4 l Guyana l 4 I Haiti I 4 k Honduras k 4 4 4 4 F 4 4 Hong kong F 4 4 M 4 4 Hungary M 4 4 H 4 Iceland H 4 O 4 4 India O 4 4 J 4 4 Indonesia J 4 4 M 4 Iraq O 4 4 D 4 4 Ireland, northern (u.k.) D 4 4 D 4 4 Ireland, Republic of D 4 4 M 4 Israel J 4 4 E 4 4 Italy E 4 4 I Jamaica I 4 4 G 4 4 Japan G 4 4 M 4 Jordan J 4 M 4 kazakhstan M 4 M 4 kenya M 4 G 4 4 korea, South G 4 4 M 4 4 kuwait J 4 4 M 4 kyrgyzstan M 4 M 4 4 latvia M 4 M 4 lebanon J 4
Table of Contents
Services Destination (U.S. Export)/ U.S. Export U.S. Import Origin (U.S. Import) Zone1 IPF IEF Zone1 IPF IEF M libya M 4 4 M lithuania M 4 4 4 D luxembourg D 4 4 4 4 J Macau F 4 4 4 J Malaysia J 4 4 4 4 H Malta H 4 M Mauritius M 4 4 c Mexico c 4 4 4 4 M Morocco M 4 4 M namibia M 4 4 O nepal O 4 4 D netherlands (Holland) D 4 4 4 4 I netherlands antilles I 4 J new Zealand J 4 4 4 k nicaragua k 4 M nigeria M 4 4 4 H norway H 4 4 4 4 M Oman J 4 4 O Pakistan O 4 4 4 M Palestine autonomous J 4 4 4 k Panama k 4 4 4 4 l Peru l 4 4 F Philippines J 4 4 4 4 M Poland M 4 4 4 4 H Portugal H 4 4 4 Puerto Rico (see p. 56) 4 4 4 4 M Qatar J 4 4 4 M Romania M 4 4 M Russia M 4 4 4 M Rwanda M 4 4 2 St. croix I (u.S. Virgin Islands) I 4 2 I St. kitts and nevis I 4 4 I St. lucia 2 I 4 4 I St. Maarten/St. Martin 2 I 4 St. thomas 2 I (u.S. Virgin Islands) I 4 E San Marino E 4 4 4 4 D Scotland (u.k.) D 4 4 4 4 M Serbia M 4 4 M Seychelles M 4 4 J Singapore F 4 4 4 4 M Slovak Republic M 4 4 4 M Slovenia M 4 4 4 M South africa M 4 4 4 H Spain H 4 4 4 4 O Sri lanka O 4 4 4 M Swaziland M 4 4 H Sweden H 4 4 4 4 H Switzerland H 4 4 4 4 P taiwan F 4 4 4 4 M tanzania M 4 4 J thailand J 4 4 4 4 2 I trinidad and tobago I 4 4 M turkey J 4 4 4 2 I turks and caicos Islands I 4 M uganda M 4 4 M ukraine M 4 4 M united arab Emirates J 4 4 4 4 l uruguay 2 l 4 I u.S. Virgin Islands2 I 4 M uzbekistan M 4 4 E Vatican city E 4 4 4 4 l Venezuela l 4 4 4 J Vietnam J 4 4 4 4 D Wales (u.k.) D 4 4 4 4 M yemen arab Republic J 4 4 M Zambia M 4 4 M Zimbabwe M 4 4
84
IntERnatIOnal ExPRESS FREIGHt RatES: u.S. ExPORt

use these rates when shipping outbound from the u.S. Zones and steps for determining your rate are on p. 84.
FIND YOUR RATE
About These Rate Tables

In the rate tables that follow:
Door-to-Door Rates refers to shipments sent from sender door to recipient door. Drop-Off Rates refers to shipments that are dropped off at an origin airport and delivered to the recipients door. Hold-at-location Rates refers to shipments that are picked up at the senders location and held at the destination airport for pickup. Drop-Off and Hold-at-location Rates refers to shipments that are dropped off at an origin airport and held at the destination airport for pickup. call 1.800.332.0807 for available airport locations.
FedEx International Priority Freight Door-to-Door Rates

ZONEs
Weight 151999 lbs. $ 1,000+ lbs.

Minimum Charge
A
3.45 3.17 162.50 $
B
3.80 3.50 178.95 $
C
3.92 3.61 227.30 $
D
6.66 6.13 301.70 $
E
6.66 6.13 301.70 $
F
6.39 5.88 339.00 $
G
6.39 5.88 314.10 $
H
7.79 7.17 352.90 $
I
6.75 6.14 317.90 $
J
8.99 8.27 407.25
K
$ 12.02 11.06 544.55
L
$ 12.02 11.06 544.55
M
$ 15.81 14.55 716.20 $
N
8.20 7.46 371.50 $
O
9.59 8.82 467.35
Drop-Off Rates, Hold-at-location Rates, and Drop-Off and Hold-at-location Rates

ZONEs
Weight 151999 lbs. $ 1,000+ lbs.

Minimum Charge
A
3.25 2.97 152.55 $
B
3.60 3.30 169.00 $
C
3.72 3.41 212.20 $
D
6.46 5.93 292.65 $
E
6.46 5.93 292.65 $
F
6.19 5.68 323.90 $
G
6.19 5.68 280.45 $
H
7.59 6.97 343.85 $
I
6.55 5.94 296.75 $
J
8.79 8.07 398.20
K
$ 11.82 10.86 535.45
L
$ 11.82 10.86 535.45
M
$ 15.61 14.35 707.15 $
N
8.00 7.26 362.40 $
O
9.39 8.62 447.70
FedEx International Economy Freight Door-to-Door Rates

ZONEs
Weight 151999 lbs. $ 1,000+ lbs.

Minimum Charge
A
2.61 2.45 162.50 $
B
2.76 2.60 178.95 $
C
3.01 2.77 227.30 $
D
3.89 3.58 291.90 $
E
3.89 3.58 291.90 $
F
4.49 4.13 339.00 $
G
4.16 3.83 314.10 $
H
4.54 4.18 337.25 $
I
4.42 4.06 317.90 $
J
5.43 4.89 401.35 $
K
7.16 6.59 529.55 $
L
7.40 6.81 529.55 $
M
8.44 7.76 637.25 $
N
4.48 4.39 315.10 $
O
6.19 5.69 467.35

ZONEs
Weight 151999 lbs. $ 1,000+ lbs.

Minimum Charge
A
2.41 2.25 152.55 $
B
2.56 2.40 169.00 $
C
2.81 2.57 212.20 $
D
3.69 3.38 236.70 $
E
3.69 3.38 236.70 $
F
4.29 3.93 323.90 $
G
3.96 3.63 268.65 $
H
4.34 3.98 278.65 $
I
4.22 3.86 277.00 $
J
5.23 4.69 336.15 $
K
6.96 6.39 447.70 $
L
7.20 6.61 447.70 $
M
8.24 7.56 622.15 $
N
4.28 4.19 293.00 $
O
5.99 5.49 447.70
Table of Contents
85
IntERnatIOnal ExPRESS FREIGHt RatES: u.S. IMPORt*

use these rates when shipping inbound to the u.S. Import zones and steps for determining your rate are on p. 84.
About These Rate Tables

In the rate tables that follow:
Door-to-Door Rates refers to shipments sent from sender door to recipient door. Drop-Off Rates refers to shipments that are dropped off at an origin airport and delivered to the recipients door. Hold-at-location Rates refers to shipments that are picked up at the senders location and held at the destination airport for pickup. Drop-Off and Hold-at-location Rates refers to shipments that are dropped off at an origin airport and held at the destination airport for pickup. call 1.800.332.0807 for available airport locations.
FedEx International Priority Freight Door-to-Door Rates

ZONEs
Weight 151999 lbs. $ 1,000+ lbs.

Minimum Charge
A
4.61 4.44 166.92 $
C
3.60 3.43 166.80 $
D
6.91 6.73 298.26 $
E
7.07 6.82 311.57 $
F
7.21 6.95 336.13 $
G
8.21 7.83 416.23 $
H
8.80 8.57 402.71 $
I
6.34 6.18 299.75 $
J
8.95 8.54 415.14 $
K
8.12 7.99 384.10 $
L
7.74 7.62 369.91
M
$ 16.58 15.49 861.30 $
N
9.39 8.86 479.47 $
O
7.46 7.34 313.70 $
P
8.87 8.55 425.31

ZONEs
Weight 151999 lbs. $ 1,000+ lbs.

Minimum Charge
A
4.56 4.39 163.59 $
C
3.55 3.38 166.42 $
D
6.86 6.68 295.17 $
E
6.92 6.67 302.15 $
F
7.06 6.80 326.77 $
G
8.06 7.68 406.94 $
H
8.65 8.42 393.32 $
I
6.19 6.03 290.35 $
J
8.80 8.39 405.89 $
K
7.97 7.84 374.70 $
L
7.59 7.47 360.63
M
$ 16.43 15.34 852.24 $
N
9.24 8.71 470.19 $
O
7.31 7.19 304.26 $
P
8.72 8.40 407.84
FedEx International Economy Freight Door-to-Door Rates

ZONEs
Weight 151999 lbs. $ 1,000+ lbs.

Minimum Charge
A
3.27 3.22 124.00 $
C
3.11 2.97 154.99 $
D
5.57 5.43 264.44 $
E
5.88 5.73 276.26 $
F
6.42 6.19 323.01 $
G
7.96 7.59 400.42 $
H
7.25 7.06 345.13 $
I
5.99 5.81 285.57 $
J
8.50 8.11 397.91 $
K
7.15 7.01 356.07 $
L
7.01 6.90 369.21
M
$ 15.48 14.46 815.40 $
N
8.54 8.06 442.05 $
O
6.30 6.20 300.40 $
P
8.42 8.12 407.27

ZONEs
Weight 151999 lbs. $ 1,000+ lbs.

Minimum Charge
A
3.22 3.17 121.65 $
C
2.91 2.77 142.63 $
D
5.37 5.23 252.12 $
E
5.68 5.53 263.76 $
F
6.22 5.99 310.62 $
G
7.76 7.39 388.03 $
H
7.05 6.86 332.79 $
I
5.79 5.61 273.04 $
J
8.30 7.91 385.59 $
K
6.95 6.81 343.72 $
L
6.81 6.70 356.81
M
$ 15.28 14.26 803.32 $
N
8.34 7.86 429.80 $
O
6.10 6.00 287.95 $
P
8.22 7.92 394.84
86
Table of Contents
FEDEx IntERnatIOnal PREMIuM ZOnES anD RatES: u.S. ExPORt

use these rates when shipping outbound from the u.S. For more information on FedEx International Premium, see p. 7. For rate information on our other international air cargo services, including FedEx International Express Freight (IxF) and FedEx International airport-to-airport SM call 1.800.332.0807. ,
FIND YOUR RATE
Determine FedEx International Premium Rates

1. Find the zone for your destination in the zone table at right. 2. Determine your total shipment weight (round up to the next-higher pound). 3. Multiply the per-pound rate shown in the rate table below by the total shipment weight.
Destination argentina australia austria Belgium Brazil canada
chile china
colombia Denmark England (u.k.)
France
Germany
Hong kong
City Buenos aires Melbourne Sydney Vienna antwerp Brussels Sao Paulo Montreal toronto Vancouver Santiago Beijing Guangzhou Shanghai Shenzhen Bogota copenhagen Birmingham london Manchester Stansted Bordeaux lille lyon nantes Paris Berlin Bremen cologne Dresden Dusseldorf Frankfurt Hamburg Hanover Munich nuremberg Stuttgart Hong kong
Airport EZE MEl SyD VIE anR BRu VcP yul yyZ yVR Scl PEk can PVG SZx BOG cPH BHx lHR Man Stn BOD lIl lyS ntE cDG txl BRE cGn DRS DuS FRa HaM HaJ Muc nuE StR HkG
Zone1 l J H D l a
Destination Hungary India Indonesia Israel Italy Japan
l n
korea, South luxembourg Malaysia Mexico
l H D
netherlands (Holland)
Panama Philippines Scotland (u.k.) Singapore Spain Sweden Switzerland taiwan thailand united arab Emirates Venezuela Vietnam
City Budapest Mumbai new Delhi Jakarta tel aviv Milan nagoya Osaka tokyo Incheon luxembourg city kuala lumpur Penang Guadalajara Mexico city Monterrey toluca amsterdam Eindhoven Rotterdam Panama city cebu Manila aberdeen Glasgow Singapore Barcelona Madrid Stockholm Basel Geneva taipei Bangkok Dubai Valencia Hanoi Ho chi Minh city
Airport BuD BOM DEl cGk tlV MxP nGO kIx nRt Icn lux kul PEn GDl MEx Mty tlc aMS EIn RtM Pty cEB Mnl aBZ Gla SIn Bcn MaD aRn BSl BSl tPE Bkk DxB Vln Han SGn
Zone1 M O J J E G
G D J c
k J D F H H H F J J l J
FedEx International Premium

ZONEs
Weight 099 lbs. $ 1001,100 lbs. 1,101+ lbs.

Minimum Charge
A
3.28 3.25 2.97 43.00 $
C
3.75 3.72 3.41 43.00 $
D
6.52 6.46 5.93 43.00 $
E
6.52 6.46 5.93 43.00 $
F
6.25 6.19 5.68 43.00 $
G
6.25 6.19 5.68 43.00 $
H
7.66 7.59 6.97 43.00 $
J
8.87 8.79 8.07 43.00
K
$ 11.93 11.82 10.86 43.00
L
$ 11.93 11.82 10.86 43.00
M
$ 15.77 15.61 14.35 43.00 $
N
8.08 8.00 7.26 43.00 $
O
9.48 9.39 8.62 43.00
Table of Contents
87
feeS and Other Shipping infOrmatiOn1

Optional-service fees, additional shipping fees and other shipping information.
fedex international economy
fedex 1day freight
fedex 2day freight
fedex 3day freight
fedex international priority freight
fedex international premium

4 4 4 4 4 4
fedex international ground
fedex international priority
fedex Standard Overnight
fedex international first
fedex priority Overnight
fedex home delivery
fedex first Overnight
fedex express Saver
fedex international economy freight
Optional-service fees apply when you select specific service options. See pp. 90100 for fee amounts, descriptions and other information.
U.S. Package ServIceS
InternatIonal Package ServIceS
exPreSS FreIght ServIceS
Page no.
OPTIONAL-SERVICE FEES
collect on DelIvery
fedex Collect on delivery (C.O.d.) fedex ground C.O.d. fedex ground electronic C.O.d. (e.C.O.d.)
DangeroUS gooDS anD hazarDoUS MaterIalS
4 4
dangerous goods (fedex express) 2 hazardous materials (fedex ground) DelIvery fedex delivery Signature Options fedex home delivery premium Service Upgrades inside delivery Charge reroute of Shipment Saturday delivery
PIckUP
4 4
4 4 4
4 4
4 4
4 4
4 4
100 92 95 97 99 99 100 100 100 96 100 95 95 96 97 93 95 95 96
Courier pickup Charge fedex ground alternate address pickup inside pickup Charge On-Call pickup Charge pickup Charge (fedex international premium) return On-Call pickup Surcharge Saturday pickup Weekly pickup fee
ProoF oF DelIvery
4 4 4
4 4 4
4 4 4
4 4 4
4 4
4 4 4
4 4 4
4 4
4 4
4 4 4
fedex ground p.O.d. advantage Signature proof of delivery via fedex Standard Overnight envelope
retUrnS
fedex e-mail return Label fedex expresstag fedex ground Call tag fedex print return Label
other
4 4
4 4 4
4 4 4
4 4 4
4 4 4
4 4 4
4 4
4 4
declared Value electronic export information filing fee extra Services Charge fedex international Controlled export
1
4 4
4 4 4
4 4
4 4
4 4
4 4
4 4 4
4 4
for fedex express U.S. import shipments, these fees vary depending on origin country; however, each fee works the same as for U.S. export. Call 1.800.gofedex 1.800.463.3339 and say international services for package service fees applicable from your origin country, or 1.800.332.0807 for freight service fees. 2 includes accessible and inaccessible dangerous goods, and dry ice. availability varies by service. See dangerous goods on p. 92 for details.
88
Table of Contents
more information
95 96 96 92 97 95 96 97 99
fedex ground
fedex 2day
FIND YOUR RATE
FedEx 2Day Freight
FedEx 3Day Freight
FedEx International Priority Freight

4 4 4 4 4 4 4 4
FedEx International Ground
FedEx Home Delivery
FedEx Express Saver
FedEx 1Day Freight
FedEx International Economy Freight
ADDITIONAL SHIPPING FEES

Additional Handling Surcharge Address Correction Ancillary Clearance Service Fees Broker Select Option Fee Change of Air Waybill Charge Clearance Entry Fee Delivery Area Surcharge Delivery Reattempt Charge Duties and Taxes Extended Service Area Delivery Extended Service Area Pickup Fuel Surcharge International Out-of-Delivery-Area Surcharge International Out-of-Pickup-Area Surcharge Metro Service Area Delivery Metro Service Area Pickup Missing or Invalid Account Number Northern Canada Surcharge Oversize Charge Payer Rebilling Residential Delivery Charge Residential Pickup Charge Rural Delivery (Alaska) 1 Rural Delivery (Hawaii)
1
4 4 4 4 4 4
4 4 4 4 4 4 4 4
4 4 4 4 4 4 4 4
4 4 4 4 4 4 4 4
4 4 4 4 4 4 4 4
4 4 4 4 4 4 4 4 4
4 4 4 4 4 4 4 4 4
4 4 4 4 4 4 4 4
4 4 4 4 4 4 4 4 4
4 4 4 4 4 4 4 4 4
4 4 4 4 4 4 4 4 4
4 4 4 4 4 4 4 4 4 4 4
4 4 4 4 4 4 4 4 4 4 4
4 4 4 4 4 4 4 4 4 4 4
4 4 4 4 4 4 4 4
4 4 4 4 4 4 4 4
100 100 100
OTHER SHIPPING INFORmATION

Currency Conversion Delivery Reattempts Dimensional Weight Minimum Billable Weight for FedEx Express Packaging Multiple-Piece Shipments
1
See pp. 9298 for details on how dimensional weight may affect your rate, guidelines for tendering multiple-piece shipments and other important FedEx shipping information.
Effective through Jan. 17, 2010. Effective Jan. 18, 2010, see Delivery Area Surcharge on p. 93.
Table of Contents
More Information
90 90 91 91 92 92 93 94 94 95 95 97 97 97 98 98 98 99 99 99 99 92 94 94 98 98
FedEx Ground
FedEx 2Day
Your shipment may incur fees in addition to its base rate. This chart is an overview of those fees plus other shipping information. See pp. 90100 for fee amounts, descriptions and other information.
U.S. Package ServIceS
InternatIonal Package ServIceS
exPreSS FreIght ServIceS
Page no.
89
FEES AnD OThER ShIPPInG InFORMATIOn1

Your shipment may incur fees in addition to its base rate. The following are descriptions of those fees plus other shipping information. See the FedEx Express Terms and Conditions and FedEx Ground Tariff for more information. Turn to p. 49 for FedEx SameDay fees and pp. 81 and 83 for FedEx International next Flight fees. Fees that apply to FedEx Express U.S. services may also apply to FedEx Express services from the U.S. to Puerto Rico. For FedEx Express U.S. import shipments, these fees vary depending on origin country; however, each fee works the same as for U.S. export. Call 1.800.GoFedEx 1.800.463.3339 and say international services for package service fees applicable from your origin country, or 1.800.332.0807 for freight service fees.
U.S. Express Package Services = FedEx First Overnight FedEx Priority Overnight FedEx Standard Overnight FedEx 2Day and FedEx Express Saver , , , U.S. Ground Services = FedEx Ground and FedEx home Delivery International Express Package Services = FedEx International First FedEx International Priority and FedEx International Economy , International Ground Service = FedEx International Ground U.S. Express Freight Services = FedEx 1Day Freight, FedEx 2Day Freight and FedEx 3Day Freight International Express Freight Services = FedEx International Priority Freight, FedEx International Economy Freight and FedEx International Premium
DEFINITION
APPLICABLE SERVICES
FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day, FedEx Express Saver, U.S. Ground Services, International Ground Service
CHARGES
$7.50 per package
Additional Handling Surcharge
Express. A surcharge applies to any package that: 1) measures greater than 60 inches in length but equal to or less than 108 inches in length; 2) measures greater than 30 inches in length along its second-longest side; 3) has an actual weight of greater than 70 lbs.; 4) is not fully encased in an outer shipping container; 5) is encased in an outer shipping container made of metal, wood, hard plastic or foam material, such as polystyrene packaging materials; 6) is cylindrical, including (without limitation) cans, buckets, barrels, drums or pails that are not fully encased in a shipping container made of corrugated cardboard; 7) is cylindrical, whether or not encased in corrugated cardboard, and exceeds 18 inches in length or 3 inches in diameter or has a diameter greater than its height; 8) is bound with metal, plastic or cloth banding (including packages where the outer surface area is loosely wrapped or creased, or where the contents protrude outside the surface area); or 9) would become entangled in or cause damage to other packages in the FedEx conveyance system. This surcharge applies on a per-piece basis even if multiple pieces are bundled in a shipment. We reserve the right to assess additional handling charges for packages that require special handling or that require FedEx to apply additional packaging during transit. Ground. A surcharge applies to any package that: 1) measures greater than 60 inches in length but equal to or less than 108 inches in length; 2) measures greater than 30 inches in length along its second-longest side; 3) has an actual weight of greater than 70 lbs.; 4) is not fully encased in an outer shipping container; or 5) is encased in an outer shipping container made of metal or wood. The surcharge also applies to any drum or pail (less than 5 gallons) that is not fully encased in an outer shipping container made of corrugated cardboard. The money-back guarantee does not apply to these shipments. We reserve the right to assess additional handling charges for packages that require special handling or that require FedEx to apply additional packaging during transit.
Address Correction
Express. If a recipients address on an airbill, air waybill or shipping label is incomplete or incorrect, we may attempt to find the correct address and complete delivery. We will assess a shipping fee. For shipments receiving FedEx Express Multiweight pricing, the fee is $11 per package up to a maximum of $77 per shipment. Address correction is also required if the recipient phone number is omitted for a Rural Delivery (RD) address or a Star Route Assignment (SRA) address in Alaska. If we are unable to complete delivery, we are not liable for failing to meet our delivery commitment. Within the U.S., we also will assess this fee if the address is a P.O. box number or P.O. box ZIP code. For international shipments destined to a P.O. box address, we may assess the fee if a valid telephone, fax or telex number is not provided for the recipient. For FedEx International Broker Select the address correction fee will apply if the brokers , address is incomplete or incorrect on the air waybill or other shipping documentation. If we cannot determine the correct address or cannot reach the broker, we may attempt to contact the sender for address clarification or instructions to return the shipment. If we are unable to complete delivery under these circumstances, we will not be liable for failing to meet our delivery commitment. Ground. If we are unable to deliver a shipment because the shipper-provided address is incorrect or is a P.O. box, we will attempt to determine the correct address, complete delivery and notify the shipper of the address correction. We assess an additional charge for delivery or attempted delivery to the corrected address. For shipments receiving FedEx Ground Multiweight pricing, the fee is $10 per package up to a maximum of $35 per shipment. The money-back guarantee does not apply to these shipments, and we are not liable for failing to complete delivery or meet our scheduled delivery time.
1
U.S. Express Package Services, International Express Package Services, FedEx International Priority Freight, FedEx International Economy Freight U.S. Ground Services, International Ground Service U.S. Express Freight Services
$11 per correction
$10 per correction $55 per correction
Charges shown do not include any fuel surcharge which may be applicable. Go to fedex.com/us/services/fuelsurcharge.html for details.
90
Table of Contents
FIND YOUR RATE
DEFINITION
APPLICABLE SERVICES
International Express Package Services, International Express Freight Services
CHARGES
Ancillary Clearance Service Fees

FedEx provides import clearance processing for international express package and international express freight shipments, and international ground shipments. FedEx may charge an ancillary clearance service fee, where applicable, on international shipments for clearance processing, for services requested by the recipient or importer of record, or to recover the costs passed to FedEx by the regulatory agency for regulatory filing. Ancillary clearance service fees that are invoiced are described on a separate line item on the duty-and-tax invoice. We may apply these service fees, which are subject to change, to either a U.S.- or non-U.S.-based shipper, recipient or designated third party. When possible, we will honor the shippers request to bill these service fees to the payer as designated on the Bill Duties and Taxes section of the air waybill or shipping label. When we are unable to honor that request, the recipient may be invoiced for applicable ancillary clearance services. When the Bill Shipper or Bill Third Party option is selected to pay duty-and-tax charges, the payer will be invoiced for all applicable ancillary service fees that are assessed for clearance in the destination country, including all fees resulting from ancillary services that may have been requested by the recipient. For more information about the ancillary clearance service fees that may apply to your shipment, select your destination country from the list provided at fedex.com/ancillary/ go/service. Ancillary Clearance Service Fees: FedEx Express (U.S. Import Shipments) Additional Entry Line Items, per line if over 10 lines Advancement Fee Entry Copy, per entry Entry of Goods Pursuant to U.S. Department of Defense Contracts Live Entry Processing Other Special Brokerage Processing Prior notice for Food and Food Products Storage Charge $2.50 Greater of $5.50 or 2% of duty, tax and merchandise processing fee charges $1 $50 $20 $7$62.50 $10 $20 minimum $0.04 per lb. per day for the first week, after 48 hours $0.08 per lb. per day for the second week and beyond $70 $97 $20
U.S. Bureau of Alcohol, Tobacco, Firearms and Explosives Clearance U.S. Fish and Wildlife Service Clearance U.S. Food and Drug Administration Clearance International Ground Service
Ancillary Clearance Service Fees: FedEx Ground (Canada-to-U.S. Shipments) Additional Entry Line Items, per line if over 10 lines Disbursement Fee (may be identified as an Advancement Fee on the FedEx Ground invoice) U.S. Fish and Wildlife Service Clearance U.S. Food and Drug Administration Clearance Other Government Agency, per entry $2.50 Greater of $5.50 or 2% of duty, tax and merchandise processing fee charges $97 $20 Varies
Ancillary Clearance Service Fees: FedEx Ground (U.S.-to-Canada Shipments) Additional Entry Line Items, per line if over 5 lines Disbursement Fee (may be identified as an Advancement Fee on the FedEx Ground invoice) Fax or Call Fee Temporary Import Entry, per entry Other Government Agency, per entry CAD$3.75 Greater of CAD$10 or 2.5% of duty-and-tax charges CAD$3 (local) CAD$4 (long distance, U.S. to Canada) CAD$120 CAD$16
Note: Fees are per shipment unless otherwise noted.
Broker Select Option Fee

A fee applies to FedEx International Broker Select shipments if you choose to have us complete the delivery after customs clearance and if your recipient and customs broker are served by different FedEx clearance points. FedEx International Priority, FedEx International Economy, FedEx International Priority Freight, FedEx International Economy Freight Greater of $10 per shipment or $0.50 per lb.
Table of Contents
91
FEES AnD OThER ShIPPInG InFORMATIOn
DEFINITION
APPLICABLE SERVICES
CHARGES
$6.50 per shipment
Change of Air Waybill Charge

A charge applies to any change on the air waybill due to new sender instructions received after a FedEx International Premium shipment has left the airport of departure. When the sender changes the destination and additional shipping is required, the sender is liable for the shipping charges as originally routed, plus transportation charges between the original and amended destination airports.
Clearance Entry Fee

When a shipment is processed as a brokerage-inclusive shipment and FedEx Ground arranges for clearance services, a clearance entry fee is charged to cover processes required to check the Commercial Invoice submitted with the shipment and complete entry preparation procedures required by either U.S. Customs and Border Protection or the Canada Border Services Agency, including calculation of applicable duties and taxes for each type of commodity included in the shipment. The clearance entry fee is subject to all applicable Canadian taxes. International Ground Service U.S.-to-Canada Shipments Value for Duty (CAD$) $0$20 $20.01$40 $40.01$100 $100.01$200 $200.01$1,000 $1,000.01$1,600 $1,600.01$2,000 $2,000.01-plus Canada-to-U.S. Shipments Value for Duty $0$200 $200.01$1,250 $1,250.01$2,000 $2,000.01-plus Fee $0 $23.75 $35 $1.70 for each additional $1,000 Fee (CAD$) $0 $7 $19.45 $29 $40.30 $46.70 $52.74 $6.03 for each additional $1,000
Courier Pickup Charge

A charge applies when you request a pickup, including requests made using FedEx electronic shipping solutions or by calling 1.800.GoFedEx 1.800.463.3339 (say schedule a pickup). The charge is itemized separately on your invoice. If you pay by cash, which is not accepted at all pickup locations; check; money order; or credit card, the charge will be collected when you tender the package. The charge applies for pickup of FedEx Express Billable Stamp and FedEx Express Prepaid Stamp shipments. This charge does not apply if you drop off your package at a FedEx shipping location or if you have regular scheduled pickup. U.S. Express Package Services International Express Package Services $4 per package $4 per shipment
Currency Conversion
FedEx Express customers who need their charges converted to a freely convertible currency (other than U.S. dollars) will be billed using a daily conversion rate. Our source for the daily information is OAnDA, an Internet exchange rate service. International Express Package Services, International Express Freight Services For details on the conversion rate and other currency information, see the Billing section in the FedEx Express International Terms and Conditions at the back of this book.
Dangerous Goods
Accessible Dangerous Goods. Certain dangerous goods must be accessible during transit. You can ship these accessible dangerous goods using FedEx Priority Overnight, FedEx 1Day Freight, FedEx International Priority, FedEx International Priority Freight, FedEx International Premium and FedEx International Express Freight (IXF) services. Class 1.4 Class 2.1 Class 2.2 Class 3 Class 4 Class 5 Class 8 Explosives Flammable gas non-flammable gas with a cargo aircraft only label Flammable liquid Flammable solid, spontaneously combustible, dangerous when wet Oxidizer and organic peroxide Corrosive material
FedEx First Overnight FedEx Priority Overnight
$5 per package (dry ice only) $70 per package (accessible) $35 per package (inaccessible) $5 per package (dry ice only) $35 per package (inaccessible) $5 per package (dry ice only) $5 per shipment (dry ice only) Greater of $110 per shipment or $0.60 per lb. (accessible) Greater of $55 per shipment or $0.30 per lb. (inaccessible) $5 per shipment, or $5 per package for shipments to or from Puerto Rico (dry ice only)
FedEx Standard Overnight, FedEx 2Day, FedEx Express Saver FedEx International First FedEx International Priority
92
Table of Contents
FIND YOUR RATE
DEFINITION
APPLICABLE SERVICES
CHARGES
Greater of $55 per shipment or $0.30 per lb. (inaccessible only) $5 per shipment, or $5 per package for shipments to or from Puerto Rico (dry ice only) Greater of $76 per shipment or $0.60 per lb. (accessible) Greater of $35.50 per shipment or $0.24 per lb. (inaccessible) Greater of $35.50 per shipment or $0.24 per lb. (inaccessible only) Greater of $110 per shipment or $0.60 per lb. (accessible) Greater of $55 per shipment or $0.30 per lb. (inaccessible)
Dangerous Goods (cont.) Inaccessible Dangerous Goods. You can ship the following dangerous goods classifications via most FedEx Express services.
Class 2.2 Class 6.1 Class 6.2 Class 7 Class 9 non-flammable gas without a cargo aircraft only label Toxic Infectious substances Radioactive materials ORM-D and all class 9
FedEx 1Day Freight
With FedEx International Economy, you can ship inaccessible dangerous goods and dry ice outbound from the U.S. to Canada and Puerto Rico only. You cannot ship dangerous goods of any kind in the FedEx 10kg Box or FedEx 25kg Box with the exception of IATA Section II lithium batteries. Shipments from the U.S. to Puerto Rico that contain dangerous goods or dry ice are assessed the same fees that apply to shipments within the U.S. You can ship ORM-D on an international air waybill to Puerto Rico only. ORM-D is classified as inaccessible dangerous goods.
FedEx 2Day Freight, FedEx 3Day Freight FedEx International Priority Freight, FedEx International Premium
Note: If a shipment contains both dry ice and dangerous goods (accessible or inaccessible), only dangerous goods charges are assessed. The dry-ice surcharge is not assessed.
Declared Value
See the Declared Value and Limits of Liability sections in the FedEx Express Terms and Conditions and the FedEx Ground Tariff at the back of this book for details. If U.S. multiple-package shipments processed together on a FedEx electronic shipping solution contain a package with a declared value equal to or greater than $500, the Direct Signature Required FedEx Delivery Signature Option will automatically be applied to the entire shipment. Additional Direct Signature Required fees will apply to those packages within the shipment with a declared value of less than $500. See FedEx Delivery Signature Options on p. 95 for more information. U.S. Express Package Services International Express Package Services U.S. Ground Services, International Ground Service U.S. Express Freight Services International Express Freight Services $0.70 per $100 of value for shipments valued in excess of $100 ($2.10 minimum) $0.70 per $100 of value in excess of $100 or $9.07 per lb., whichever is greater $0.70 per $100 of value for shipments valued in excess of $100 ($2.10 minimum) $0.70 per $100 of value in excess of $100 or $1 per lb., whichever is greater $0.70 per $100 of value in excess of $100 or $9.07 per lb., whichever is greater
Delivery Area Surcharge

A delivery area surcharge applies to package shipments destined to select U.S. ZIP codes. In addition, a delivery area surcharge applies to FedEx Express and FedEx Ground shipments destined for areas in Alaska and hawaii that are remote, sparsely populated or geographically difficult to access. Go to fedex.com/us/services/ratesinfo for a list of ZIP codes where this surcharge applies. A maximum charge may apply for shipments receiving FedEx multiweight pricing. For FedEx Ground packages that exceed 70 lbs. and are destined to an Alaska ZIP code that receives the delivery area surcharge, the applicable fee will be 3.5 times the Alaska commercial or Alaska residential charge (FedEx home Delivery packages cannot exceed 70 lbs.).
FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day and FedEx Express Saver Commercial Extended Commercial1 Alaska Commercial 2 hawaii Commercial1,3 Residential Extended Residential1 Alaska Residential FedEx Ground Commercial Extended Commercial1 Alaska Commercial
1 2
Per-Package Charge $1.70 $1.70 $15 $6 $2.50 $2.75 $15 $6 $1.70 $1.70 $30 $11 $1 $2.50
Maximum Charge: Multiweight Pricing $8.50 $8.50 not applicable not applicable $8.50 $8.50 not applicable not applicable $8.50 $8.50 not applicable not applicable not applicable $8.50 $8.50 not applicable not applicable not applicable
hawaii Residential1,3
hawaii Commercial1 Intra-hawaii Commercial1 FedEx Ground and FedEx Home Delivery Residential Extended Residential Alaska Residential1 hawaii Residential
1 1
$2.75 $30 $11 $1
Intra-hawaii Residential1
1
Effective Jan. 18, 2010.
Applies to FedEx Priority Overnight, FedEx Standard Overnight and FedEx 2Day only.
Applies to FedEx Priority Overnight and FedEx 2Day only.
Table of Contents
93
DEFINITION
APPLICABLE SERVICES
U.S. Express Freight Services
CHARGES
Greater of $43 per shipment or $0.046 per lb.
Delivery Reattempt Charge

If we cannot complete delivery of a U.S express freight or international express freight shipment on the initial delivery attempt, the freight will be returned to the nearest FedEx Express Freight ramp location. We will not reattempt delivery unless the shipper or recipient requests it. For U.S. express freight shipments, each shipper- or recipient-arranged reattempt will be subject to a delivery reattempt charge in addition to all other applicable charges. After three attempts to notify the recipient or shipper, or five business days after the initial delivery attempt, whichever comes first, the shipment may be considered undeliverable.
Delivery Reattempts
Express and Ground U.S. Nonresidential Shipments. FedEx Express and FedEx Ground will reattempt delivery of U.S. nonresidential shipments if: 1) no one at the recipient address or a neighboring address is available to sign for the package and there is no signature release on file; or 2) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient is available to sign for the package. Express and Ground U.S. Residential Shipments. FedEx Express, FedEx Ground and FedEx home Delivery will reattempt delivery of U.S. residential shipments if: 1) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient is available to sign for the package; or 2) we, at our sole discretion, determine the package may not be released. Some exceptions apply. See the FedEx Express Terms and Conditions and FedEx Ground Tariff at the back of this book for details. Express Packages (International). For FedEx Express international packages, we provide redelivery service upon request at no additional charge. however, if delivery of a shipment to a residential address in an international location (including a residence used as an office) cannot be completed on the initial attempt, we may, at our sole discretion, either reattempt delivery, hold the shipment at our facility until we contact the recipient for further delivery instructions, or both. After three attempts to deliver and/or three attempts to notify the recipient, or five business days from the date of shipment, whichever occurs first, the shipment may be considered undeliverable. For FedEx International First shipments, we may provide three delivery attempts. For shipments that cannot be delivered on the first attempt, we may reattempt delivery by 10:30 a.m. on the day of the first attempted delivery. If necessary, a second reattempt may occur by 10:30 a.m. the following business day. Express Freight. For more information on FedEx Express Freight delivery reattempts, see Delivery Reattempt Charge above.
Express Services, Ground Services
See the definition at left and the Pickup and Delivery section in the FedEx Express Terms and Conditions and FedEx Ground Tariff at the back of this book for details.
Dimensional Weight
Express. Dimensional weight is calculated by multiplying the length by width by height of each package in inches and dividing the total by 194 (for shipments within the U.S. and shipments between the U.S. and Puerto Rico) or 166 (for international shipments). If the dimensional weight exceeds the actual weight, charges may be assessed based on the dimensional weight. Dimensions of one-half inch or greater are rounded up to the next whole number; dimensions less than one-half inch are rounded down. The final calculation is rounded up to the next whole pound. Dimensional weight applies on a per-package or per-shipment basis to all FedEx Express U.S. shipments in customer packaging, and on a per-shipment basis to all international shipments and U.S.-to-Puerto Rico shipments in customer packaging. Shipments in FedEx packaging may be subject to dimensional-weight pricing. Ground. Dimensional weight may apply to FedEx Ground packages that are 3 cubic feet (5,184 cubic inches) or larger. Multiply the length by width by height of each package in inches. If the total is 5,184 or greater, calculate dimensional weight by dividing by 194 (for shipments within the U.S.) or 166 (for shipments to Canada). If the dimensional weight exceeds the actual weight, charges may be assessed based on the dimensional weight. Dimensions of one-half inch or greater are rounded up to the next whole number; dimensions less than one-half inch are rounded down. The final calculation is rounded up to the next whole pound. If the package measures less than 5,184 cubic inches, dimensional weight does not apply and charges will be assessed based on actual weight.
Express Services, Ground Services
If the dimensional weight exceeds the actual weight, charges may be assessed based on the dimensional weight. See the definition at left for details.
Duties and Taxes

Duties and taxes, including goods and services tax (GST) and value-added tax (VAT), may be assessed on the contents of the shipment. Any such charges will be billed to the recipient, unless you instruct us otherwise. In the event we advance duties and taxes on any given shipment, the payer will be assessed a surcharge based on a flat rate or on a percentage of the total amount advanced. International Express Package Services, International Express Freight Services See the definition at left and the Duties and Taxes section in the FedEx Express International Terms and Conditions at the back of this book for details.
94
Table of Contents
FIND YOUR RATE
DEFINITION
APPLICABLE SERVICES
CHARGES
Electronic Export Information Filing Fee (formerly the Shippers Export Declaration Filing Fee) A fee applies when FedEx files Electronic Export Information (EEI) to the U.S. governments Automated Export System (AES) via FedEx Export AgentFile on your behalf. Extended Service Area Delivery
Shipments delivered to points outside the FedEx primary service areas are assessed an extended service area delivery charge. no other destination-related, surchargeable freight services are available to extended service areas. For an explanation of FedEx Express Freight U.S. service areas, go to fedex.com/usfreight and select Delivery commitments. To determine the service area for your shipment, go to fedex.com/usfreight and select U.S. shipping resources to use the Service Area Locator, or call 1.800.332.0807.
International Express Package Services, International Express Freight Services
$10 per shipment
$100 per shipment
Extended Service Area Pickup

Shipments picked up outside the FedEx primary service areas are assessed an extended service area pickup charge. no other origin-related, surchargeable freight services are available from extended service areas. For an explanation of FedEx Express Freight U.S. service areas, go to fedex.com/usfreight and select Delivery commitments. To determine the service area for your shipment, go to fedex.com/usfreight and select U.S. shipping resources to use the Service Area Locator, or call 1.800.332.0807. U.S. Express Freight Services, FedEx International Premium $100 per shipment
Extra Services Charge

When the shipper or recipient requests a special handling service beyond the standard freight pickup and delivery features of service outlined in this FedEx Service Guide, or when determined by FedEx, we will assess an extra services charge in addition to all other applicable charges. FedEx will advise the customer in advance when the extra services charge will apply. U.S. Express Freight Services, FedEx International Premium $62 per handler hour ($62 minimum)
FedEx Collect on Delivery (C.O.D.)

If the C.O.D. senders shipments have a 20 percent refusal rate, a higher charge may be applied. If a C.O.D. shipment is refused by the recipient, we will return the shipment to the sender. See the Collect on Delivery Service section in the FedEx Express Terms and Conditions at the back of this book. For shipments receiving FedEx Express Multiweight pricing, the maximum charge is $70 per shipment. FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day, FedEx Express Saver U.S. Express Freight Services $10 per package $55 per shipment
FedEx Delivery Signature Options

We provide three options when you need a signature upon delivery: Indirect Signature Required, Direct Signature Required and Adult Signature Required. Indirect Signature Required is available to residential addresses only. For shipments receiving FedEx Express Multiweight or FedEx Ground Multiweight pricing, the maximum charge is $12.25 per shipment for Indirect Signature Required, $21 per shipment for Direct Signature Required and $28 per shipment for Adult Signature Required. When you tender multiple-package shipments processed together using a FedEx electronic shipping solution to us, any FedEx Delivery Signature Option that you select will apply to all packages within the shipment. U.S. Express Package Services, U.S. Ground Services
$1.75 per package (Indirect Signature Required) $3 per package (Direct Signature Required) $4 per package (Adult Signature Required) $3 per package (Direct Signature Required)
International Ground Service
FedEx E-Mail Return Label

A charge applies in addition to shipping charges once the recipient has used the return label. FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day, U.S. Ground Services, FedEx 2Day Freight, FedEx 3Day Freight $1 per label
FedEx ExpressTag
A charge applies in addition to shipping charges when we pick up the package for return at your recipients location. FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day $4 per package
FedEx Ground Alternate Address Pickup

We may provide pickup service to an address other than the shipping location associated with the FedEx Ground account number, upon request, for an additional charge of $10 per unique address per week. The fee only applies to FedEx Ground on-call pickups scheduled at an alternate address location by account numbers that are assessed the weekly pickup fee (see p. 100). U.S. Ground Services, International Ground Service $10 per unique address per week
Table of Contents
95
DEFINITION
APPLICABLE SERVICES
U.S. Ground Services
CHARGES
$7 per package (commercial pickup requested via electronic shipping solutions or Schedule a Pickup at fedex.com) $8 per package (commercial pickup requested via FedEx Customer Service) $8 per package (residential pickup)
FedEx Ground Call Tag

A $7 charge applies in addition to shipping charges when you request a call tag for a commercial location via electronic shipping solutions or selecting Schedule a Pickup from the Ship tab at fedex.com. An $8 charge applies in addition to shipping charges when you call FedEx Customer Service to request a call tag for a commercial location. For residential locations, an $8 charge applies in addition to shipping charges when you request a call tag via electronic shipping solutions, selecting Schedule a Pickup from the Ship tab at fedex.com or calling FedEx Customer Service. Additional delivery charges may apply.
FedEx Ground C.O.D.

A charge applies when you direct us to collect payment from your recipient. If you select regular or guaranteed funds C.O.D., the charge is $10 per package. If you select currency C.O.D., the charge is $10 per package plus an additional charge based on your shipments destination. For currency C.O.D. deliveries in the U.S., the additional charge is $10 per package for currency collection up to $500, plus an additional 2 percent of the currency C.O.D. amount that is in excess of $500. For currency C.O.D. deliveries in Canada, the additional charge is $10 per package. The minimum charge for currency C.O.D. is $20 per package for all destinations. For shipments receiving FedEx Ground Multiweight pricing, the maximum C.O.D. charge is $70 per shipment for regular or guaranteed funds C.O.D. For currency C.O.D. deliveries in the U.S., the maximum charge is $140 per shipment plus an additional 2 percent of the C.O.D. amount per package that is in excess of $500. For currency C.O.D. deliveries in Canada, the maximum charge is $140 per shipment. If you select FedEx Ground C.O.D. for multiple-package shipments processed together using a FedEx electronic shipping solution, all packages within the shipment will be labeled C.O.D.
1 U.S. Ground Services, International Ground Service
$10 per package (additional charge for currency C.O.D. shipments; see definition at left)
FedEx Ground Electronic C.O.D. (E.C.O.D.)

A charge applies when you direct us to collect payment from your recipient and deposit it directly into your bank account. There is an additional weekly service charge of $10 for deposit in 48 hours, or $35 for deposit in 24 hours. For shipments receiving FedEx Ground Multiweight pricing, the maximum charge is $70 per shipment in addition to the weekly service charge. FedEx Ground E.C.O.D. is available for shipments within the U.S. it is not available for shipments to or within Canada. U.S. Ground Services1 $10 per package, plus a $10 or $35 weekly charge (see definition at left)
FedEx Ground P.O.D. Advantage

You can choose to pay either a per-package or per-month fee when enrolling. U.S. Ground Services, International Ground Service $1 per package or $150 per month
FedEx Home Delivery Premium Service Upgrades

You can choose a FedEx home Delivery premium service upgrade if your residential recipient has a special delivery need.
FedEx Date Certain Home Delivery With Indirect Signature Required With Direct Signature Required With Adult Signature Required FedEx Evening Home Delivery With Indirect Signature Required With Direct Signature Required With Adult Signature Required FedEx Appointment Home Delivery With Direct Signature Required With Adult Signature Required
$3 per shipment $3 per shipment plus $1.75 per package $3 per shipment plus $3 per package $3 per shipment plus $4 per package $7 per shipment $7 per shipment plus $1.75 per package $7 per shipment plus $3 per package $7 per shipment plus $4 per package $15 per shipment Included $15 per shipment plus $4 per package
FedEx International Controlled Export

A charge applies when you select the FedEx International Controlled Export option for shipments moving under a U.S. State Department (DSP) license or under U.S. Drug Enforcement Administration permits 36, 236 and 486. The charge also applies for in-bond shipments moving under a transportation and exportation customs form (CF7512) from a foreign trade zone or bonded warehouse.
1
FedEx International Priority, FedEx International Priority Freight
$50 per shipment
not available with FedEx home Delivery.
96
Table of Contents
FIND YOUR RATE
DEFINITION
APPLICABLE SERVICES
FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day, U.S. Ground Services, FedEx 2Day Freight, FedEx 3Day Freight
CHARGES
$0.50 per label
FedEx Print Return Label

A charge applies in addition to shipping charges once the recipient has used the return label.
Fuel Surcharge
We reserve the right to assess fuel and other surcharges on shipments, without notice. We will determine the amount and duration of any such surcharges at our sole discretion. By tendering your shipment to FedEx, you agree to pay the surcharges, as determined by FedEx. For FedEx Express, the fuel surcharge percentage will be subject to adjustment monthly using a rounded average of the U.S. Gulf Coast (USGC) spot price for a gallon of kerosene-type jet fuel, as published monthly by the U.S. Department of Energy. The surcharge now in effect applies to all FedEx Express U.S., U.S. export and U.S. import shipments, except for FedEx International Express Freight (IXF) and FedEx International Airport-to-AirportSM shipments. For FedEx Ground, the fuel surcharge percentage will be subject to adjustment monthly using a rounded average of the national U.S. On-highway Average price for a gallon of diesel fuel, as published monthly by the U.S. Department of Energy. Changes to the fuel surcharge will be applied effective the first Monday of each month. The surcharge percentage will be reflected on your FedEx invoice. The percentage for each month is available at fedex.com/us/services/fuelsurcharge.html approximately two weeks before the surcharge is applicable. Express Services, Ground Services
Go to fedex.com/us/services/ fuelsurcharge.html for updates to the fuel surcharge.
Hazardous Materials
We assess a surcharge on each package containing hazardous materials. Materials classified as ORM-D are the only hazardous materials you can ship via FedEx home Delivery and FedEx International Ground (no surcharge applies for ORM-D). FedEx Ground FedEx home Delivery, International Ground Service $25 per package ORM-D only; no charge applies
Inside Delivery Charge

When requested, FedEx may move shipments to positions beyond the adjacent loading area. In doing so, we will assess an inside delivery charge in addition to all other applicable charges. The adjacent loading area is defined as a delivery site that is directly accessible from the curb and is no more than 50 feet inside the outermost door. We will assess an inside delivery charge when shipment breakdown is necessary to fit a shipment through a doorway. FedEx does not provide piece count or piece verification when a breakdown of a freight shipment occurs at the delivery site. U.S. Express Freight Services Greater of $75 per shipment or $0.05 per lb.
Inside Pickup Charge

When requested, FedEx may move shipments from positions beyond the adjacent loading area. In doing so, we will assess an inside pickup charge in addition to all other applicable charges. The adjacent loading area is defined as a pickup site that is directly accessible from the curb and is no more than 50 feet inside the outermost door. U.S. Express Freight Services, FedEx International Premium Greater of $75 per shipment or $0.05 per lb.
International Out-of-Delivery-Area Surcharge

Shipments delivered to remote and less-accessible locations outside the U.S. are assessed an out-of-delivery-area surcharge. Go to fedex.com/us/services/ratesinfo for a list of postal codes or cities by destination country where this surcharge applies. International Express Package Services, FedEx International Priority Freight, FedEx International Economy Freight Greater of $24 per shipment or $0.24 per lb.
International Out-of-Pickup-Area Surcharge

Shipments picked up from remote and less-accessible locations outside the U.S. are assessed an out-of-pickup-area surcharge. Go to fedex.com/us/services/ratesinfo for a list of postal codes or cities by origin country where this surcharge applies. International Express Package Services, FedEx International Priority Freight, FedEx International Economy Freight (U.S. import-rated shipments only, for all services) Greater of $24 per shipment or $0.24 per lb.
Table of Contents
97
DEFINITION
APPLICABLE SERVICES
CHARGES
$100 per shipment
Metro Service Area Delivery

Shipments delivered to select highly congested metro ZIP codes are assessed a metro service area delivery charge. no other destination-related, surchargeable freight services are available to metro service areas. For an explanation of FedEx Express Freight U.S. service areas, go to fedex.com/usfreight and select Delivery commitments. To determine the service area for your shipment, go to fedex.com/usfreight and select U.S. shipping resources to use the Service Area Locator, or call 1.800.332.0807.
Metro Service Area Pickup

Shipments picked up in select highly congested metro ZIP codes are assessed a metro service area pickup charge. no other origin-related, surchargeable freight services are available from metro service areas. For an explanation of FedEx Express Freight U.S. service areas, go to fedex.com/usfreight and select Delivery commitments. To determine the service area for your shipment, go to fedex.com/usfreight and select U.S. shipping resources to use the Service Area Locator, or call 1.800.332.0807. U.S. Express Freight Services, FedEx International Premium $100 per shipment
Minimum Billable Weight for FedEx Express Packaging

Effective Jan. 18, 2010, a minimum billable weight will apply to shipments packaged in FedEx Express boxes and tubes. U.S. Express Package Services, International Express Package Services
A minimum billable weight of 2 lbs. will apply to the FedEx Small Box, FedEx Medium Box and FedEx Large Box for U.S. and U.S. export shipments A minimum billable weight of 6 lbs. will apply to the FedEx Tube for U.S. shipments A minimum billable weight of 7 lbs. will apply to the FedEx Tube for U.S. export shipments
Missing or Invalid Account Number

A fee applies if the shipper does not provide a valid or accurate FedEx account number or credit card number for the billing option selected. Express Services, Ground Services $10 per shipment
Multiple-Piece Shipments
For FedEx Express and FedEx Ground package services, you can ship multiple pieces as a multiple-piece shipment if the pieces: 1) use the same service, bill-to instructions, packaging type and delivery instructions (including FedEx Delivery Signature Options, collect on delivery, FedEx Express Saturday pickup or delivery, hold at FedEx Location service, or FedEx home Delivery premium service upgrades); 2) move together on the same day from one sender to one recipient; and 3) meet all size, weight and acceptance guidelines for the selected service. Individual packages in a multiple-piece shipment may have different weights, dimensions and declared value. Within the U.S. only, individual packages in a multiple-piece shipment processed using FedEx electronic shipping solutions may contain different designations of dangerous goods (for FedEx Express) or hazardous materials (for FedEx Ground). All labeling requirements, guidelines and restrictions apply. Each individual piece or single handling unit must have an address label showing complete sender and recipient addresses. Multiple-piece shipments tendered as express freight must be palletized, stackable, forkliftable, banded and shrinkwrapped to form single handling units. Once a multiple-piece shipment tendered via a U.S. package service reaches a total shipment weight of 100 lbs. for FedEx Express (200 lbs. for FedEx Express Saver, effective Jan. 18, 2010) or 200 lbs. for FedEx Ground (with contract-only FedEx Ground Multiweight rates), it is rated on a price-per-package and a price-per-total-shipment-weight basis. You are billed the lower of the two rates. For FedEx Express, a 15-lb. average minimum package weight for the shipment applies (effective Jan. 18, 2010; through Jan. 17, 2010, a 10-lb. average minimum package weight for the shipment applies). For FedEx Ground, an average minimum package weight for the shipment applies and varies by contract. FedEx Express international multiple-piece shipments are billed based on total shipment weight. All FedEx electronic shipping solutions can create shipping labels for FedEx Express and FedEx Ground multiple-piece shipments within the U.S., and will place a master tracking number and package-count sequence and total on each label. A FedEx US Airbill can accept up to 999 pieces as a multiple-piece shipment (except for shipments in FedEx Envelope or FedEx 10kg Box and FedEx 25kg Box packaging). U.S. Express Services, International Express Services FedEx Express Multiweight rates may apply. See pp. 4748 (U.S.), p. 56 (Puerto Rico) and p. 73 (international) for more details. FedEx Ground Multiweight rates are available by contract only.
Ground Services
98
Table of Contents
FIND YOUR RATE
DEFINITION
APPLICABLE SERVICES
International Ground Service
CHARGES
$65 per package over the Zone 54 rate
Northern Canada Surcharge

An additional charge applies for packages destined to the Yukon, Northwest Territories, Nunavut and Labrador. This surcharge applies to postal codes A0K, A0PA0R, A2V and X0AY9Z.
On-Call Pickup Charge

A charge applies when you request a FedEx Ground pickup, including requests made using FedEx electronic shipping solutions or by calling 1.800.GoFedEx 1.800.463.3339 (say schedule a pickup). The charge is itemized separately on your invoice. This charge does not apply if you drop off your package at a FedEx shipping location or if you are assessed the weekly pickup fee (see p. 100). On-call pickup charges also do not apply to FedEx Print Return Label, FedEx E-Mail Return Label and FedEx Ground Package Returns Program pickups. U.S. Ground Services, International Ground Service
$3 per package (future-day pickups requested via electronic shipping solutions) $4 per package (future-day pickups requested via FedEx Customer Service) $4 per package (same-day pickups1 requested via electronic shipping solutions) $5 per package (same-day pickups1 requested via FedEx Customer Service)
Express. The maximum limits for FedEx Express U.S. packages are 150 lbs., and 119 inches in length and 165 inches in length and girth. Packages that weigh 150 lbs. or less and exceed 108 inches in length or 130 inches in length and girth are considered oversize packages. Oversize packages are rated based on the greater of the packages actual rounded weight or dimensional weight. In addition, a charge of $50 per oversize package applies. We may refuse packages that exceed 119 inches in length or 165 inches in length and girth, or if we find them in our network, we may consider them for shipping at our sole discretion. These packages also are rated based on the greater of the packages actual rounded weight or dimensional weight, and a $50 charge per oversize package applies. Note: We may accept FedEx Express packages weighing less than 151 lbs. that exceed 165 inches in length and girth and rate them as FedEx Express Freight U.S. shipments. See the Extra-Large Packages section in the FedEx Express U.S. Terms and Conditions at the back of this book for details. Ground. A package weighing 150 lbs. or less and measuring greater than 130 inches in length and girth is classified as an oversize package. The shipping charges for an oversize package are based on the greater of the packages actual rounded weight and its dimensional weight. A charge of $50 per oversize package also applies to any package measuring greater than 130 inches in length and girth. For FedEx Home Delivery, the shipping charges for any package with a dimensional weight of greater than 70 lbs. are the same as a FedEx Ground package of corresponding dimensional weight being shipped under the same circumstances, plus FedEx Home Delivery fees and other charges. A charge of $50 per oversize package also applies to any package measuring greater than 130 inches in length and girth.
Oversize Charge
U.S. Express Package Services, U.S. Ground Services, International Ground Service
$50 per package
Payer Rebilling
For every request to change the billing instructions for a shipment, we will assess a fee to the payer in addition to shipping charges. U.S. Express Package Services, International Express Package Services, U.S. Express Freight Services $10 per shipment
Pickup Charge (FedEx International Premium)

FedEx International Premium is an airport-to-airport service. Pickup at the shippers location is available for an additional fee. The fees are: minimum charge $20, $0.16 per pound for shipments that weigh 100220 lbs., $0.14 per pound for shipments that weigh 221660 lbs., and $0.12 per pound for shipments that weigh 661 lbs. or more. FedEx International Premium Varies based on shipment weight; see definition at left ($20 minimum)
Reroute of Shipment
A shipping fee is billed to the account number specified on the FedEx airbill or shipping label for each rerouted package; it appears as an address correction on the invoice. Reroutes can include delivering to a different address in the same city or changing a hold-at-location instruction to courier delivery. Only one reroute is allowed per package. Any requested change to an address that is not a reroute or an address correction is a new shipment, and new shipping charges will apply. For shipments receiving FedEx Express Multiweight pricing, the fee is $11 per package up to a maximum of $77 per shipment. U.S. Express Package Services U.S. Express Freight Services $11 per package $55 per shipment
Residential Delivery Charge

A residential delivery charge applies to shipments to a home or private residence, including locations where a business is operated from a home. For shipments receiving FedEx Express Multiweight or FedEx Ground Multiweight pricing, the maximum charge is $22 per shipment.
1
U.S. Express Package Services, U.S. Ground Services, International Ground Service U.S. Express Freight Services
$2.50 per package ($2.20 per package for FedEx Home Delivery) $100 per shipment
Same-day pickup is available in select areas only.
Table of Contents
99
DEFINITION
APPLICABLE SERVICES
U.S. Express Freight Services, FedEx International Premium
CHARGES
$100 per shipment
Residential Pickup Charge

Shipments picked up at a home or private residence, including locations where a business is operated from a home, incur a residential pickup charge in addition to all other applicable charges.
Return On-Call Pickup Surcharge

A charge applies for pickup of FedEx Print Return Label and FedEx E-Mail Return Label shipments. This charge does not apply if you drop off your package at a FedEx shipping location or include it in a regular scheduled pickup. FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day $4 per package
Rural Delivery (Alaska)
A surcharge applies for delivery to select rural ZIP codes in Alaska. Go to fedex.com/us/ services/ratesinfo for a list of ZIP codes where this surcharge applies. This fee will be effective through Jan. 17, 2010. Effective Jan. 18, 2010, see Delivery Area Surcharge on p. 93.
$30 per package for packages 170 lbs. $100 per package for packages that exceed 70 lbs. (FedEx home Delivery packages cannot exceed 70 lbs.) Surcharge doubles for packages originating from and destined to rural points in Alaska
Rural Delivery (Hawaii)
A surcharge applies for delivery to select rural ZIP codes in hawaii. Go to fedex.com/us/ services/ratesinfo for a list of ZIP codes where this surcharge applies. This fee will be effective through Jan. 17, 2010. Effective Jan. 18, 2010, see Delivery Area Surcharge on p. 93.
$11 per package over the Zone 9 rate $1 per package over the Zone 14 rate for select intra-Oahu shipments
Saturday Delivery
For U.S. package shipments, Saturday delivery is available with FedEx Priority Overnight and FedEx 2Day for an additional charge. For U.S. express freight shipments, Saturday delivery is available to several U.S. markets with FedEx 1Day Freight and FedEx 2Day Freight for an additional charge. hold at FedEx Location service is not available with Saturday express freight delivery. To determine if Saturday delivery is available to your destination, go to fedex.com/usfreight and select U.S. shipping resources to use the Service Area Locator, or call 1.800.332.0807. For international shipments, Saturday delivery is available for an additional charge in many of the countries served by FedEx International Priority. In certain Far East and Middle East countries, Saturday is a regular business day, and delivery is available at no extra charge via many FedEx Express international services. U.S.-inbound delivery is available in major markets via FedEx International Priority and FedEx International Priority Freight for an additional charge. Call FedEx International Customer Service at 1.800.GoFedEx 1.800.463.3339 (say international services) for more information. FedEx Priority Overnight, FedEx 2Day (charge is not applied to shipments rated as FedEx Express Multiweight) FedEx International Priority FedEx 1Day Freight, FedEx 2Day Freight, FedEx International Priority Freight (U.S. import-rated shipments only) $15 per package
$15 per shipment $200 per shipment
Saturday Pickup
Saturday pickup is available with FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day and FedEx Express Saver for an additional charge. The maximum Saturday pickup charge for FedEx Express U.S. package services is $105 per shipment. An additional charge also applies when you request Saturday pickup for FedEx International First, FedEx International Priority or FedEx International Priority DirectDistribution shipments. To check availability, select Get Rates & Transit Times from the Ship tab at fedex.com. Saturday pickup is not available with FedEx International Economy. U.S. Express Package Services FedEx International First, FedEx International Priority $15 per package $15 per shipment
Signature Proof of Delivery via FedEx Standard Overnight Envelope

A charge applies when you request to have FedEx signature proof-of-delivery information delivered to you via FedEx Standard Overnight. (This information also is available at fedex.com for no charge.) U.S. Express Package Services, International Express Package Services, U.S. Express Freight Services $6 per request
Weekly Pickup Fee

FedEx Ground may provide regular scheduled pickup service for an additional charge. The weekly pickup fee is assessed to the account number associated with the regular scheduled pickup. The weekly pickup fee amount is determined using the account numbers previously invoiced combined weekly FedEx Express, FedEx Ground and FedEx SmartPost charges. Account numbers assessed the weekly pickup fee do not pay on-call pickup charges (see p. 99). Also see FedEx Ground Alternate Address Pickup on p. 95. U.S. Ground Services, International Ground Service
$10 per week (invoiced weekly shipping charges of $75 or more) $20 per week (invoiced weekly shipping charges of less than $75)
100
Table of Contents
REVIEW TERMS REVIEW TERMS 103 FedEx Express Terms and Conditions 104 U.S. 116 International 129 FedEx Ground Tariff
101
102
FEdEx ExprESS tErmS and cOndItIOnS

Effective January 4, 2010
REVIEW TERMS REVIEW TERMS
Contents
U.S. ShipmEnTS definitions non-Waiver account numbers alcoholic Beverages Billing cartage agents claims collect on delivery (c.O.d.) Service credit terms dangerous Goods declared Value and Limits of Liability (not Insurance coverage) delivery Signature Options dimensional Weight (Volumetric Weight) Extra-Large packages Firearms Fuel Surcharge Inspection of Shipments Liabilities not assumed Limitations on Legal actions Live animals and Ornamental marine Life (Including Live Fish) money-Back Guarantee policy Oversize packages Overweight packages package consolidators (Including FedEx authorized Shipcenters) packaging and marking perishables pharmaceuticals pickup and delivery plants and plant materials prohibited Items proof of delivery rate Quotations refusal or rejection of Shipments return Options routing and rerouting Service areas Signature releases tobacco products Undeliverable Shipments Warranties 104 105 105 105 105 107 107 107 108 108 109 109 110 110 110 110 110 110 111 111 111 112 112 112 112 113 113 113 113 113 114 114 114 114 114 114 114 115 115 115 inTErnaTional ShipmEnTS (U.S. EdiTion) definitions non-Waiver account numbers alcoholic Beverages Billing carriage Under International conventions cartage agents claims collect on delivery (c.O.d.) Service credit terms customs clearance dangerous Goods declared Value for carriage and Limits of Liability (not Insurance coverage) dimensional Weight (Volumetric Weight) duties and taxes Export control Laws Extra-Large packages Fuel Surcharge Inspection of Shipments Liabilities not assumed Limitations on Legal actions Live animals money-Back Guarantee policy package consolidators package tracking/tracing packaging and marking pharmaceuticals pickup and delivery post Office Box addresses prohibited Items proof of performance (Verbal) proof of performance (Written) rate Quotations refusal or rejection of Shipments restrictions routing and rerouting Undeliverable Shipments Warranties 116 117 117 117 118 119 119 120 120 120 120 121 121 122 122 123 123 123 123 123 124 124 124 125 126 126 126 126 127 127 127 127 127 128 128 128 128 128
Table of Contents
103

U.S. Shipments
these FedEx Express terms and conditions, contained in the FedEx Service Guide, supersede all previous terms and conditions, amendments, supplements, and other prior statements concerning the rates and conditions of FedEx Express service to which these terms and conditions apply. FedEx reserves the right to unilaterally modify, amend, change or supplement the FedEx Service Guide, including, but not limited to, the rates, services, features of service, and these terms and conditions without notice. these terms and conditions are published in printed form and electronically at fedex.com. the downloadable version (pdF) of the FedEx Service Guide at fedex.com is controlling. Only an officer in the Legal department of FedEx corporation may authorize a supplement to, or modification, change or amendment of, the FedEx Service Guide. no other agent or employee of FedEx, its affiliates or subsidiaries, nor any other person or party, is authorized to do so. to the extent a conflict exists between a FedEx Sales or FedEx customer automation agreement and the FedEx Service Guide, the FedEx Sales or FedEx customer automation agreement controls.
Business day means Monday through Friday except for the following holidays: new Years day memorial day Independence day constitution day (puerto rico only) Labor day Good Friday (puerto rico only) thanksgiving day three Kings day (puerto rico only) christmas day Business delivery means any delivery that is not a residential delivery. Chargeable weight means the greater of actual or dimensional weight. For all rating purposes, length is the longest side of any package or object. Commercial delivery means any delivery that is not a residential delivery. Consolidator means any person, corporation, partnership or other entity that is independent from FedEx and derives income from the consolidation of the packages of others for tender to us, including all FedEx authorized Shipcenter locations and entities who have executed a packaging and pricing agreement, package consolidator agreement or packaging agreement with FedEx. Customer, sender or shipper means the person whose name is listed on the airbill as the sender. FedEx, FedEx Express, our, us and we refer to Federal Express corporation and its officers, employees and agents (but does not include cartage agents). FedEx Express Freight means FedEx 1day Freight, FedEx 2day Freight and FedEx 3day Freight unless the context requires otherwise. Freight means any single piece or skid with a chargeable weight greater than 150 lbs. any fraction of a pound takes the next-higher rate. Guide or Service Guide means the FedEx Service Guide, as modified, amended or supplemented. in good credit standing means: (1) that payment on the FedEx account is current; (2) the account is not in cash-only status; and, (3) for commercial or business accounts, the balance does not exceed the credit limit established by FedEx. overcharge means a charge based on an incorrect rate; an incorrect special handling fee; billing a service other than the service selected for the package; billing based on incorrect package or shipment weight; billing to the wrong account number; or any other billing, unrelated to a service failure, that results in an incorrect charge. package means any single parcel or piece with a chargeable weight of 150 lbs. or less. any fraction of a pound takes the next-higher rate. proof of delivery means electronically captured delivery information, which may include date, time, location and signature information. recipient means the person whose name is listed on the airbill as the recipient. reroute means to deliver a shipment to an address different from that specified on the airbill, and includes a change: (1) from one street address to another in the same city and state; (2) from directions to Hold at FedEx Location to a request for delivery to another location; (3) from the delivery instructions on the airbill to a request to Hold at FedEx Location; or, (4) from one Hold at FedEx Location address to another in the same city and state. any requested change to an address that is not a reroute or an address correction is a new shipment, and new shipping charges will apply. residential delivery means a delivery to a home or private residence, including locations where a business is operated from the home. residential pickup means a pickup from a home or private residence, including locations where a business is operated from the home. retail rates are the rates paid by shippers who ship at the counter in staffed FedEx locations in the U.S. and pay for their shipping with cash, check, debit or credit card instead of charging their shipping to a FedEx account. Effective Jan. 18, 2010, retail rates apply to shipments originating in the U.S. that are paid for by cash, check, debit or credit card instead of being charged to a valid FedEx account. return option means FedEx print return Label, FedEx E-mail return Label, FedEx Express Billable Stamp, FedEx Express prepaid Stamp and FedEx Expresstag. Service failure means delivery of your package 60 seconds or more after our published delivery commitment for the FedEx service for that package, except as otherwise described in these terms and conditions.
U.S. Shipments
the following pages contain the FedEx Express terms and conditions applicable to the transportation of any package, document, envelope, skid, container or other item by FedEx Express U.S. Services (including FedEx Sameday, FedEx Sameday city, FedEx First Overnight, FedEx priority Overnight, FedEx Standard Overnight, FedEx 2day, FedEx Express Saver, FedEx Sameday Freight, FedEx 1day Freight, FedEx 2day Freight and FedEx 3day Freight), including, but not limited to, any such items tendered by customers utilizing FedEx electronic shipping systems, manifests, airbills, labels, shipping software and stamps when shipping between points within the U.S., including Hawaii and alaska. See the International Shipments section when shipping to or from international points, including points between puerto rico and the U.S. See the FedEx Ground tariff when shipping by FedEx Ground. If there is a conflict between these terms and conditions and the terms and conditions on any FedEx airbill, manifest, stamp, shipping label or other transit documentation, the terms and conditions in the FedEx Service Guide, as amended, modified, changed or supplemented, will control. rates and service quotations by our employees and agents are based upon information you provide, but final rates and service may vary based upon the shipment actually tendered and the application of these terms and conditions. rates quoted will vary depending on whether (1) the shipper is a FedEx account holder, (2) the shipper has discounts applied to his or her account and (3) the shipment is being dropped off at a staffed FedEx location. Shippers will be quoted FedEx Standard List Rates if: they are FedEx account holders and they do not have discounts applied to their account and they have a shipment picked up at their location or they drop off a shipment at a non-staffed FedEx drop-off location; or they are non-FedEx account holders and they have a shipment picked up at their location or they drop off a shipment at a non-staffed FedEx drop-off location. they are non-FedEx account holders and they prepare a shipping label online at FedEx Ship manager at fedex.com, and drop off the shipment at a staffed or non-staffed FedEx location. Shippers will be quoted FedEx Retail Rates if they ship at the counter in staffed FedEx locations in the U.S. and pay with cash, check, debit or credit card instead of shipping on their FedEx account. Effective Jan. 18, 2010, shippers will be quoted FedEx retail rates for shipments originating in the U.S. that are paid for by cash, check, debit or credit card instead of being charged to a valid FedEx account. Shippers will be quoted Account-Specific Rates if they have a FedEx account, have discounts applied to their account and if they charge their shipping to their FedEx account. For the most current information regarding areas served and delivery commitments, contact FedEx customer Service at 1.800.GoFedEx 1.800.463.3339.
definitions
account-Specific rates are the rates paid by FedEx account holders who have discounts applied to their account and who charge their shipping to their FedEx account. airbill means any shipping document, manifest, label, stamp, electronic entry or similar item used to tender shipments to FedEx Express for transportation.
104
Table of Contents
Express Terms Contents
Shipment means one or more pieces, either packages or freight, moving on a single airbill. Standard list rates are the FedEx rates paid by shippers if (1) they are FedEx account holders and they do not have discounts applied to their account and they have a shipment picked up at their location or they drop off a shipment at a non-staffed FedEx drop-off location or (2) they are non-FedEx account holders and they have a shipment picked up at their location or they drop off a shipment at a non-staffed FedEx drop-off location or (3) they are non-FedEx account holders and they prepare a shipping label online at FedEx Ship manager at fedex.com, and drop off the shipment at a staffed or non-staffed FedEx location. Transportation charges mean amounts assessed for movement of a shipment and does not include any other fees or charges that may be assessed under the FedEx Service Guide, such as (but not limited to) declared-value charges, special handling fees, customs duties and taxes, c.O.d. charges, and surcharges. Valid as it relates to account numbers means a FedEx account number that has been issued by FedEx and that is in good credit standing. You or your means the shipper/sender, recipient and their agents, servants, employees, and any other person or entity having or claiming an interest in a shipment.
non-Waiver
any failure by us to enforce or apply a term, condition or provision of the FedEx Service Guide does not constitute a waiver of that term, condition or provision and does not otherwise impair our right to enforce such term, condition or provision.
account numbers
For transactions other than Bill Sender, Bill recipient or Bill third party, you must pay by cash (not accepted at all FedEx locations), check, money order or credit card. payment is required when you give us your package. For Bill Sender and Bill third party transactions, packages will not be accepted unless you provide a valid FedEx account number. For Bill recipient transactions, packages can be tendered without payment, but in order for the package to be delivered, the recipient must provide a valid FedEx account number or pay with cash, check, money order or credit card at time of delivery. If the recipient refuses to pay, the package will be treated as undeliverable and the sender will be responsible for all transportation charges and other fees, including all special handling fees. For customers utilizing our electronic systems, a valid FedEx account number is required for Bill Sender, Bill recipient or Bill third party transactions. FedEx account holders who ship at the counter in staffed FedEx locations in the U.S. and pay for their shipping with cash, check, debit or credit card instead of charging their shipping to their FedEx account will pay FedEx retail rates instead of FedEx Standard List rates or account-Specific rates. Effective Jan. 18, 2010, FedEx account holders who pay for shipments originating in the U.S. with cash, check, debit or credit card instead of charging their shipping to their FedEx account will pay FedEx retail rates instead of FedEx Standard List rates or account-Specific rates. account numbers are issued by FedEx according to shipping location and are nontransferable. account numbers are issued and used solely at the discretion of FedEx. FedEx may discontinue the use of accounts, in whole or in part, and terminate all or particular accounts and account numbers at any time, for any reason, at its sole discretion. Improper, illegal or any other misuse of your FedEx account may also, at the sole discretion of FedEx, result in loss of discounts or termination of the account. Improper, illegal or other misuse includes, but is not limited to, ordering supplies for any purpose other than shipping with FedEx, unauthorized consolidation of shipments owned by different parties, or violations of the terms and conditions in this FedEx Service Guide. If your account has been compromised or stolen, the account may be closed and you may be issued a new account. However, you will be responsible for all valid charges on the closed account. any supplies, materials, rights or privileges that you acquire by holding a FedEx account number may not be used for any purpose other than shipping with FedEx, and FedEx may seek damages against you for any improper, illegal or other misuse of your account. If your account is terminated, we reserve the right, at our sole discretion, to deny your application for new or additional FedEx account numbers at any time in the future. Except for canada- and puerto rico-based accounts, international account numbers may not be used for shipments between two points within the U.S. all charges will be billed and must be remitted in U.S. funds.
all requests for account numbers are subject to credit investigation and verification by our credit department and customer account confirmation department. FedEx utilizes business credit reporting agencies, audited financial statements, Standard & poors and moodys bond ratings, and other sources as necessary, to determine eligibility for open credit terms. FedEx does not offer consumer credit privileges. any individual shipping for personal use must prepay the shipment charges or establish a FedEx account for billing directly to a major credit card. Stored-value cards or gift cards cannot be used to open an account; however, such cards may be used for payment when tendering a package at staffed FedEx shipping locations, and in conjunction with our credit card acceptance policy. the party to whom a FedEx account number is issued is liable for all charges to the account, including those resulting from unauthorized use. the account holder is responsible for the safekeeping of the account number. the account number should be released only to those authorized to ship on the account. Failure to keep your FedEx account current may result in your account being placed on a cash-only status. Use of an account on cash-only status may result in your package being delayed, rejected or returned until arrangements for payment are completed. If the account number to be billed is not valid, the shipment may be delayed until an alternative form of payment is secured. If a package is held or delivery is otherwise delayed because the account is not in good credit standing, you will not be entitled to a refund or credit of your transportation charges under the Service Failure money-Back Guarantee policy. You must use your FedEx account number to obtain any discount applicable to your account. Use of your account number constitutes your agreement that all packages shipped by us shall be subject to these terms and conditions, as modified, amended or supplemented. FedEx may provide trade credit information on its account holders to credit bureaus.
alcoholic Beverages
Only licensed entities may ship alcohol of any type with FedEx. For more information, go to fedex.com/us/wine. consumers may not ship alcohol. a. licensee to licensee. FedEx will accept alcohol shipments (beer, wine and spirits) when both the shipper and recipient are either licensed wholesalers, licensed dealers, licensed distributors, licensed manufacturers, licensed retailers or licensed importers, subject to additional requirements and all applicable laws and regulations. contact your FedEx account executive for complete details. B. licensee to Consumer. FedEx will accept wine shipments from licensed entities directly to consumers, subject to additional requirements and all applicable laws and regulations. contact your FedEx account executive for complete details. Shipments of beer or spirits to consumers are prohibited. a. Bill Sender means charges will be billed to the sender. the senders FedEx account number must appear on the airbill, and the account must be in good credit standing. the sender may request an initial rebilling to another party, but all subsequent rebills will be only to the sender. (See section G, Billing and Special Handling Fees.) B. Bill recipient means charges will be billed to the recipient. (this is not c.O.d. service.) the recipients FedEx account number must be provided on the airbill at the time of shipment, or by the recipient at the time of delivery, and must be in good credit standing. If an account number in good credit standing is not provided, the recipient must pay for the shipment at the time of delivery. C. Bill third party means charges will be billed to someone other than the sender or recipient. charges for shipments within the U.S. may be billed only to a third party in the U.S. In order to choose this billing option, the FedEx account number of the third party must appear on the airbill at the time it is tendered and the account must be in good credit standing. d. We reserve the right to verify the method of payment for any shipment and to refuse any shipment for which the method of payment cannot be verified. E. For packages tendered for transportation with a FedEx Express prepaid Stamp, FedEx reserves the right to bill the customer for packages that are overweight or require special handling. FedEx Express prepaid Stamps are nonrefundable and nontransferable. F. nOtWItHStandInG anY paYmEnt InStrUctIOnS tHat arE GIVEn tO FEdEx, tHE SEndEr IS ULtImatELY LIaBLE FOr, WILL BE BILLEd FOr and aGrEES tO paY aLL cHarGES and FEES, IncLUdInG anY SpEcIaL HandLInG FEES, IF tHE rEcIpIEnt Or tHIrd partY FaILS Or rEFUSES tO paY.
Billing
Table of Contents
105

U.S. Shipments
(Billing, cont.)
G. Billing and Special handling Fees: 1. a special handling fee will be charged when no account number appears on the airbill or when an incomplete, inaccurate or invalid account number appears on the airbill in Bill Sender, Bill recipient or Bill third party transactions. If a Bill Sender, Bill recipient or Bill third party package is received without a FedEx account number, we will attempt to determine the correct account from our records and bill the account for all charges and fees, plus the special handling fee. any applicable discount will apply. If, however, we cannot determine the correct account, the transportation charges plus the special handling fee will be billed directly to the sender, and no discount will be allowed. See rates in the FedEx Service Guide for details. 2. payer rebilling. a $10 special handling fee will be charged to the sender for each request for a change to billing instructions for a package. We will accept requests for change to billing instructions up to 90 days from the invoice date. Such requests will be accepted only for unpaid shipments. 3. a $20 special handling fee will be charged to you for any check or electronic funds transfer that is dishonored for any reason. h. Electronically captured data will be used for billing purposes in the event a billing copy of the airbill is not available at the time of billing. i. You must furnish with your payment the invoice numbers to which your payment applies. Payment should be sent using your remittance advice to one of the following: (By FedEx Envelope) FedEx Lockbox 360353 room 154-0455 500 ross Street pittsburgh, pa 15262 (By U.S. postal Service) any customer not using electronic data interchange (EdI) or FedEx Billing Online whose billing address is in ct, dc, dE, KY, ma, md, mE, mI, nc, nH, nJ, nY, OH, PA, PR, RI, SC, VA, VT or WV should mail payment and remittance detail to: FedEx p.O. Box 371461 pittsburgh, pa 15250-7461 any customer not using EdI or FedEx Billing Online whose billing address is in aK, cO, Ia, Id, IL, In, KS, mn, mO, mt, nd, nE, nm, Sd, Wa, WI or WY should mail payment and remittance detail to: FedEx p.O. Box 94515 palatine, IL 60094-4515 any customer not using EdI or FedEx Billing Online whose billing address is in AL, AR, FL, GA, LA, MS, OK, TN or TX should mail payment and remittance detail to: FedEx p.O. Box 660481 dallas, tx 75266-0481 any customer not using EdI or FedEx Billing Online whose billing address is in AZ, CA, HI, NV, OR or UT should mail payment and remittance detail to: FedEx p.O. Box 7221 pasadena, ca 91109-7321 Customers who receive their invoices via EDI should mail their payment to: FedEx ErS p.O. Box 371741 pittsburgh, pa 15250-7741 customers who receive their invoices via FedEx Billing Online should mail their payment and remittance detail to: FedEx Billing Online p.O. Box 371599 pittsburgh, pa 15250-7599 J. customers using an EdI format for invoicing are required to submit remittance data electronically. Some invoice adjustment requests may also be transmitted electronically. K. If you are interested in or have questions regarding any of our invoicing or payment methods, contact your FedEx account executive or call revenue Services at 1.800.GoFedEx 1.800.463.3339 (say billing), or access our Internet application manage my account at fedex.com. l. invoice adjustments/overcharges: 1. We reserve the right to audit airbills and shipments made via any means, including, but not limited to, an electronic shipping device to verify service selection and shipment weight. If the service selected or weight entered is incorrect, we may make appropriate adjustments to the shipment charges at any time. 2. default Billing. Senders are solely responsible for accurately completing all sections of the airbill and for the entry of accurate shipment information into any electronic shipping device. If you fail to provide or correctly enter this information, you will be billed and agree to pay based on our estimate of the number of packages transported and either the dimensional weight at the time of billing or a standard default weight-per-package estimate, both of which will be determined by us at our sole discretion. If no service is marked, we will send your shipment via FedEx priority Overnight or FedEx 1day Freight, whichever is applicable. 3. Our money-back guarantee policy governs and is the exclusive remedy for requests for refunds or credits related to service failures. (See the money-Back Guarantee policy section for applicable notice provisions and other conditions.) If the moneyback guarantee is suspended or revoked, there is no remedy. 4. requests for invoice adjustments due to an overcharge must be received within 60 days after the original invoice date (or ship date if prepaid by cash, check, money order or credit card). 5. FedEx is not obligated to refund any overcharge or pay any other obligation owed when your FedEx account is, or has been in the past, more than 60 days past due. 6. If your account is more than 60 days past due, FedEx may, at its sole discretion, apply any overcharge amounts or other overpayments it agrees are owed to you against the oldest invoices. 7. You may request an invoice adjustment for reasons not related to a service failure in the following ways: a. Use our Internet application FedEx Billing Online at fedex.com if you are a registered user; or b. Submit your request through the invoice adjustment feature at fedex.com; or c. Submit the request in writing using the invoice adjustment form on the back of your invoice. If your request exceeds the space available on the form, you may submit your request via e-mail using the formatted spreadsheet and e-mail address provided at fedex.com/us/account/invhome/other/eremit.html; or d. Submit the request via our telephone invoice adjustment system at 1.800. GoFedEx 1.800.463.3339 (say billing). If you choose to submit your request via the telephone invoice adjustment system, the request must state the reason you believe an adjustment or refund is warranted and must provide the following: the FedEx account number (if any); the FedEx tracking number; and the date of shipment. a partial payment against an invoice is not considered a request for invoice adjustment or notice of a refund request. 8. If you choose to send your request for an invoice adjustment for non-service-related failure via FedEx or the U.S. Postal Service, please send it to: FedEx revenue Services 3965 airways Boulevard module G memphis, tn 38116 ou may also send your request via fax to the FedEx toll-free fax service: Y 1.800.548.3020. 9. We will not be liable for any invoice adjustment unless you comply with the notice requirements described above. the filing of a lawsuit against us does not constitute compliance with these notice provisions. For additional information or assistance regarding billing issues, contact revenue Services at 1.800.GoFedEx 1.800.463.3339 (say billing), 7 a.m. to 6 p.m. (cSt), monday through Friday. m. additional Taxes. If a federal value-added, consumption or similar tax is applicable to your shipment, we reserve the right to add that amount to your shipping charges without notice. We pay any applicable federal excise tax on the air transportation portion of our service.
106
Table of Contents
n. the shipper and any other party who is liable for payment are responsible for all reasonable costs incurred by FedEx in obtaining or attempting to obtain payment for services rendered by us. Such costs include, but are not limited to, attorneys fees, collection agency fees, interest and court costs. o. at our sole discretion, FedEx may transfer and assign ownership of, and any rights to collect, any and all charges due and payable to us.
Cartage agents
We provide pickup and delivery service to points within our primary service areas. Service outside our primary service areas may be provided through cartage agents. For more information, please call customer Service at 1.800.GoFedEx 1.800.463.3339 or Express Freight customer Service at 1.800.332.0807. a. Our delivery commitment time and money-back guarantee policy apply only to the portion of the transportation handled directly by us (see the money-Back Guarantee policy section). the delivery commitment time begins when the cartage agent tenders the shipment to us and ends when a shipment is available for pickup by you or a cartage agent. Our tender of a shipment to a cartage agent constitutes delivery of the shipment by us for all purposes. Except as stated below for FedEx Express Freight shipments, we are not responsible for service failures as a result of cartage agent pickups or deliveries. B. For FedEx Express Freight shipments destined to extended service areas (H4, H5, H6) and when FedEx arranges delivery by a cartage agent, our delivery commitment time and money-back guarantee policy apply to both the portion of the transportation handled directly by us and to the portion of the transportation handled by the cartage agent. (See the money-Back Guarantee policy section.) For FedEx Express Freight shipments originating in extended service areas (H4, H5, H6, H7) the delivery commitment time begins when the cartage agent tenders the shipment to FedEx. C. For FedEx Express Freight shipments destined to H7 extended service areas, our delivery commitment time and money-back guarantee policy apply only to the portion of the transportation handled directly by us. the delivery commitment time ends when a shipment is available at the FedEx location for pickup by you or a cartage agent. We are not responsible for service failures as a result of cartage agent pickups from, or deliveries to, H7 extended service areas. d. If you elect to make arrangements for pickup or delivery directly with a cartage agent, you are responsible for all charges and fees assessed by the cartage agent. the invoice you receive from us will reflect only our charges and fees. E. a special handling fee applies; see rates in the FedEx Service Guide. F. cartage agents are independent contractors. they are neither employees nor agents of FedEx Express, and we are not responsible for any of their acts or omissions.
F. FedEx reserves the right to inspect a damaged shipment on the recipients premises as well as the right to retrieve the damaged package for inspection at a FedEx facility. the terms and conditions applicable to the original shipment (including any declared value) will govern the disposition of all claims in connection with the shipment, including any claim relative to the retrieval, inspection or return of the package. When a package is picked up for inspection, a receipt for the damaged package will be provided if requested by the recipient. all of the original shipping cartons, packing and contents must be made available for our inspection and retained until the claim is concluded. G. Except in the case of concealed damage, receipt of the shipment by the recipient without written notice of damage on the airbill is prima facie evidence that the shipment was delivered in good condition. h. We do not accept claims from customers whose packages were tendered to FedEx through a package consolidator. (See the package consolidators [Including FedEx authorized Shipcenters] section.) i. Only one claim can be filed in connection with a shipment. acceptance of payment of a claim shall extinguish any right to recover in connection with that shipment. J. When we resolve a claim by paying full value for a shipment, we reserve the right to pick up the package for salvage, and all rights, title to, and interest in the package shall vest with us. K. You can file a claim in the following ways: 1. Submit claims online at fedex.com/us/claimsonline. 2. Send written claims, including the completed claim form and supporting documentation, via the U.S. Postal Service or fax to: FedEx cargo claims department p.O. Box 256 pittsburgh, pa 15230 Fax: 1.877.229.4766 If you fax your completed claim form and supporting documentation, FedEx will send you a confirmation letter by return fax. 3. call customer service at 1.800.GoFedEx 1.800.463.3339 (say claims) to obtain a case number for your claim, then complete a print copy of the claim form. You may have to submit supporting documentation using FedEx claims Online or the mailing address or fax number listed above. l. FaILUrE tO cOmpLY WItH anY OF tHE aBOVE cOndItIOnS WILL rESULt In tHE dEnIaL OF YOUr cLaIm. a. We offer a collect-on-delivery service consisting of transportation of packages, collection of a payment instrument issued by or on behalf of the recipient and delivery of a payment instrument to the shipper. the shipper is responsible for specifying on the c.O.d. airbill, or in the appropriate field of the FedEx electronic shipping system or third-party electronic shipping system, the amount (the c.O.d. amount) and the form of payment to be collected. We do not offer a cash-on-delivery service. B. If the shipper marks SEcUrEd paYmEnt on the c.O.d. airbill, we will collect a cashiers check, official check or money order. If the shipper marks UnSEcUrEd paYmEnt, we will collect a personal check, certified check, cashiers check, official check, money order or company check. caSH, traVELErS cHEcKS, cOm cHEcKS, crEdIt cardS and cOUntEr cHEcKS WILL nOt BE accEptEd In paYmEnt OF anY c.O.d. amOUnt. If no payment type is selected, an unsecured payment type will be collected at the time of delivery. C. performance of the c.O.d. service does not make us the agent of the shipper for any purpose whatsoever, including, but not limited to, completion of the sale of the goods by the shipper to the recipient. If the recipient cannot be located or fails or refuses to pay the c.O.d. amount via the requested instrument, the shipment will be returned to the shipper, and no refund or credit of either the transportation charges or the c.O.d. charge will be given. d. checks (including cashiers, official, certified, business and personal checks) and money orders for the c.O.d. amount will be collected at the shippers sole risk, including, but not limited to, all risk of nonpayment, fraud and forgery. FedEx has no liability with respect to any such instrument. E. the maximum c.O.d. amount is US$50,000 per shipment. tHE c.O.d. amOUnt IS nOt tHE SamE aS, and SHOULd nOt BE cOnFUSEd WItH, dEcLarEd VaLUE. (See the declared Value and Limits of Liability section.)
Collect on delivery (C.o.d.) Service
Claims
a. We must receive notice of a claim due to damage (visible or concealed), delay (including spoilage claims), shortage, or failure to properly collect or deliver a c.O.d. payment within 21 calendar days after delivery of the shipment. (See the money-Back Guarantee policy section for the time period to request a refund or credit of transportation charges due to a service failure.) We must receive notice of all other claims, including, but not limited to, claims for nondelivery or misdelivery, within nine months after the package was tendered to FedEx Express for shipment. B. notice of claims for which you are seeking more than US$100 must be in writing. all claims must be made within the time limits set forth previously. C. Your notice of claim must include complete shipper and recipient information, as well as the FedEx tracking number, date of shipment, number of pieces, and shipment weight. Failure to provide us with notice in the manner and within the time limits set forth in paragraphs (a) through (B) will result in denial of your claim, and we will have no liability or obligation to pay your claim. the filing of a lawsuit does not constitute compliance with these notice provisions. d. Written documentation supporting the amount of your claim must be delivered to us within nine months after the package was tendered to FedEx Express for shipment. Such documentation may include original purchase invoices, estimates or invoices for repair, expense statements, appraisals, final confirmation screen if online order with proof of payment, or other records. these documents must be verifiable to our satisfaction. E. We are not obligated to act on any claim until all transportation charges have been paid. the claim amount may not be deducted from these charges or from any outstanding balance owed to us.
Table of Contents
107

U.S. Shipments
(Collect on delivery (C.o.d.) Service, cont.)

F. the original transportation of packages, collection of the payment instrument and delivery of the payment instrument are considered a single shipment. the terms and conditions in the declared Value and Limits of Liability section are applicable to all c.O.d. shipments. If no value is declared, our maximum liability will be the lesser of the c.O.d. amount or US$100. With respect to the c.O.d. shipment sent by a FedEx Express Freight service, if no value is declared, our maximum liability is the greater of US$100 or US$1 per pound. G. Our liability for loss, damage, delay, misdelivery, misinformation, nondelivery, failure to collect the c.O.d. amount, failure to collect the specified form of payment, collection of an instrument in the wrong amount, or failure or delay in delivering the payment instrument is limited to the declared value, subject in every event to the maximum declared-value limits and other limitations referenced above and in the declared Value and Limits of Liability section. h. If the shipper sends more than one package on a single c.O.d. airbill, the total declared value for all of the packages must be written in the appropriate airbill section. Our maximum liability will be limited to the total value declared subject in every event to the maximum declared-value limits and other limitations referenced above and in the declared Value and Limits of Liability section. i. the payment instrument will be forwarded to the shipper via FedEx Standard Overnight where available, and otherwise via FedEx 2day, and will be directed to the shippers address for the account number on which the c.O.d. shipment was shipped. return c.O.d. service from Hawaii may be delayed one day due to transit time. J. Our money-back guarantee policy applies to transportation charges as well as to the additional charge for c.O.d. service and is the exclusive remedy for refund or credit of these charges in the event of a service failure. See the money-Back Guarantee policy section for complete conditions and limitations. When the money-back guarantee is suspended or revoked, there is no remedy. K. If 20 percent or more of a senders c.O.d. shipments are refused, or a sender requests changes to the c.O.d. amount for 10 percent or more of its c.O.d. shipments, FedEx has the option to revoke any discounts applicable to the senders account without notice (including discounts for non-c.O.d. shipments) and to impose a special handling fee of US$30 per shipment. l. c.O.d. transportation charges must be charged to the senders FedEx account number. a. We do not provide individual consumer credit privileges. B. as a condition of extending credit privileges, FedEx reserves the right to require business customers to provide current financial information, agree to bank draft arrangements for payment on account, provide a security deposit or provide a bank letter of credit. C. When credit privileges are extended, FedEx reserves the right to establish and enforce a credit limit on your account. at our sole discretion, we may review and amend a credit limit on your account. d. the invoice date begins the credit term cycle, and payment is due within 15 days from the invoice date. Failure to keep your FedEx account current will result in your account being placed on cash-only status. this status may impair your ability to use our services, delay your shipments, and may result in the loss of any applicable discounts. E. IF tHE accOUnt nUmBEr tO BE BILLEd IS nOt In GOOd crEdIt StandInG, tHE pacKaGE maY BE HELd Or StOppEd In tranSIt UntIL YOU maKE aLtErnatIVE paYmEnt arranGEmEntS. tHE mOnEY-BacK GUarantEE pOLIcY WILL nOt appLY In SUcH cIrcUmStancES. F. the shipper, and any other party who is liable for payment, is responsible for all reasonable costs incurred by FedEx in obtaining or attempting to obtain payment for services rendered by us. Such costs include, but are not limited to, attorneys fees, collection agency fees, interest and court costs. G. credit privileges will not be restored until you have paid all past-due balances in full and all costs, fees and expenses incurred by FedEx in collecting or attempting to collect such balances. FedEx may require establishment of electronic funds transfer as a prerequisite to credit restoration. FedEx may decline to restore credit privileges even if all costs, fees and expenses are paid. h. customers requesting removal from cash-only status must contact the recovery collections department at 1.800.506.7580. i. at our sole discretion, we may apply payments made on your account to any unpaid invoice issued on your account. J. requests for research or refunds of payment must be received within 60 days from the date of payment. a. all packages containing dangerous goods must comply with the International civil aviation Organization (IcaO) technical Instructions for the Safe transport of dangerous Goods by air, the International air transport association (Iata) dangerous Goods regulations and, where applicable, title 49 of the code of Federal regulations. Shippers of dangerous goods, whether prepared under IcaO/Iata or 49cFr, must comply with all FedEx Express variations listed in the current edition of the Iata tariff. the shipper is responsible for complying with all packing requirements and appropriate marking and labeling of the package, documentation, as well as compliance with applicable local, state, and federal laws, regulations, ordinances and rules. the shipper is also responsible for ensuring the recipient complies with all applicable local, state and federal laws, regulations, ordinances and rules for applicable hazard classes. B. Shippers must comply with all applicable local, state and federal laws governing packing, marking and labeling of shipments of blood and blood products, regardless of whether they are infectious. C. FedEx packaging may not be used to ship dangerous goods (except for Biological Substance, category B [Un 3373], which may be shipped in the FedEx Un 3373 pak, and Iata Section II lithium batteries, which may be shipped in FedEx boxes and tubes). d. Shipments containing dangerous goods are not eligible for FedEx Express return options, except dry ice, which may be shipped using the FedEx print return Label and the FedEx E-mail return Label. FedEx Express dangerous goods surcharges are not assessed on certain types of dangerous goods, and these may be shipped via FedEx Stamps. See the dangerous Goods section at fedex.com for a list of dangerous goods that are not assessed a surcharge. E. FedEx Express does not accept dangerous goods shipments prepared exclusively for ground shipment. F. FedEx is not required to add dry ice to packages in its system, nor to provide re-icing services. G. common Fireworks (division 1.4 explosives) will be accepted only with prior approval from FedEx. h. Lithium batteries (Un 3090) that are primary non-rechargeable require pre-approval to ship. this applies both to those that are fully regulated and those that meet the definition of Iata Section II lithium batteries. For details, go to fedex.com and enter keyword lithium batteries. i. If the recipient refuses a package containing dangerous goods, or the package leaks or is damaged, it will be returned to the shipper, if possible. If the shipper refuses to accept the returned shipment, or it cannot be returned because of leakage or damage due to faulty packaging, the shipper is responsible for and agrees to reimburse and otherwise indemnify FedEx for all costs, fees and expenses it incurs in connection with the cleanup and disposal of the package. the shipper agrees to indemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result of the shippers failure to comply with FedEx dangerous Goods shipping requirements. J. We have the right to refuse any package with an odor or any package that is wet or leaking. If a dangerous goods shipment damages or contaminates any property, the shipper is solely responsible for and will reimburse and indemnify FedEx for any and all costs, fees, and expenses it incurs in connection with the cleanup of such damage or contamination. K. not all FedEx locations accept dangerous goods, and we reserve the right to refuse dangerous goods at any location where they cannot be accepted in accordance with applicable law. dangerous goods shipments, including dry ice and Biological Substance, category B (Un 3373) shipments, are not accepted at FedEx Express drop Box locations, FedEx Office print & Ship center locations, FedEx authorized Shipcenter locations, and unstaffed FedEx locations. FedEx Express shipments containing Iata Section II lithium batteries are accepted at FedEx Office print & Ship center locations and may be placed in FedEx Express drop Boxes. l. the shipper must provide all required information and complete all boxes pertaining to dangerous goods on the FedEx airbill. m. Note: We are required by law to report improperly declared or undeclared shipments of dangerous goods to the U.S. department of transportation (dOt). the shipper may be subject to fines and penalties under applicable law. the dOt/Federal aviation administration (Faa) requires every shipper to have job-specific dangerous goods training prior to tendering a dangerous goods shipment to FedEx or another air carrier. When individuals tender a shipment containing dangerous goods it must be properly classified, packaged, marked, labeled and identified as dangerous goods, and include the correct dangerous goods documentation.
dangerous Goods
Credit Terms
108
Table of Contents
n. dangerous goods may not be rerouted to an address other than the original intended-recipients address provided by the shipper. (Note: Shipments may be made available as hold for pickup or be returned to the sender.) o. We are required to maintain proper segregation of incompatible dangerous goods on all vehicles and aircraft. this necessity may cause the shipment to move on the next available truck route or flight on which proper segregation can be maintained. p. accessible dangerous goods can be shipped via FedEx 1day Freight to and from primary service areas only. Inaccessible dangerous goods can be shipped via FedEx 1day Freight, FedEx 2day Freight and FedEx 3day Freight to and from primary and extended service areas. Q. If you have questions regarding shipments of dangerous goods, you may call 1.800. GoFedEx 1.800.463.3339 and say dangerous goods to connect to our dangerous Goods/Hazardous materials Hotline for assistance.
a. the declared value of any package represents our maximum liability in connection with a shipment of that package, including, but not limited to, any loss, damage, delay, misdelivery, nondelivery, misinformation, any failure to provide information, or misdelivery of information relating to the shipment. It is the shippers responsibility to prove actual damages. Exposure to and risk of any loss in excess of the declared value is assumed by the shipper. You may transfer this risk to an insurance carrier of your choice through the purchase of an insurance policy. contact an insurance agent or broker if you desire insurance coverage. WE dO nOt prOVIdE InSUrancE cOVEraGE OF anY KInd. B. With respect to U.S. express package services, unless a higher value is declared and paid for, our liability for each package is limited to US$100. For each package exceeding US$100 in declared value, an additional amount will be charged. See rates in the FedEx Service Guide for details. C. With respect to FedEx Express Freight services, unless a higher value is declared and paid for, our liability for each piece (single handling unit) is limited to US$100 or US$1 per pound, whichever is greater. When the declared value exceeds the greater of US$100 or US$1 per pound per shipment, an additional amount will be charged for each US$100 (or fraction thereof) of additional declared value. See rates in the FedEx Service Guide for details. d. Except as limited below, the maximum declared value per package in any FedEx First Overnight, FedEx priority Overnight, FedEx Standard Overnight, FedEx 2day or FedEx Express Saver shipment is US$50,000. the maximum declared value per shipment for FedEx Sameday is US$2,000. E. Except as limited below, the maximum declared value per piece (single handling unit) in any FedEx 1day Freight, FedEx 2day Freight or FedEx 3day Freight shipment is US$50,000. F. Shipments (packages or freight) containing all or part of the following items are limited to a maximum declared value of US$1,000: 1. artwork, including any work created or developed by the application of skill, taste or creative talent for sale, display or collection. this includes, but is not limited to, items (and their parts) such as paintings, drawings, vases, tapestries, limited-edition prints, fine art, statuary, sculpture and collectors items. 2. Film, photographic images (including photographic negatives), photographic chromes and photographic slides. 3. any commodity that by its inherent nature is particularly susceptible to damage or the market value of which is particularly variable or difficult to ascertain. 4. antiques, or any commodity that exhibits the style or fashion of a past era and whose history, age or rarity contributes to its value. these items include, but are not limited to, furniture, tableware and glassware. 5. Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains, china, crystal, glass, framed glass, and any other commodity with similarly fragile qualities. 6. plasma screens. 7. Jewelry, including, but not limited to, costume jewelry, watches and their parts, mount gems or stones (precious or semiprecious), industrial diamonds, and jewelry made of precious metal. 8. Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts. 9. precious metals, including, but not limited to, gold and silver bullion or dust, precipitates, or platinum (except as an integral part of electronic machinery).
declared Value and limits of liability (not insurance Coverage)
10. Stocks, bonds, cash letters or cash equivalents, including, but not limited to, food stamps, postage stamps (not collectible), travelers checks, lottery tickets, money orders, gift cards and gift certificates, prepaid calling cards (excluding those that require a code for activation), bond coupons, and bearer bonds. 11. collectors items such as sports cards, souvenirs and memorabilia. (collectors coins and stamps may not be shipped. See the prohibited Items section.) 12. Guitars and other musical instruments that are more than 20 years old, and customized or personalized musical instruments. G. the maximum declared value for the contents of any FedEx Envelope or FedEx pak is US$500. Goods with a value (actual or declared) exceeding US$500 should not be shipped in a FedEx Envelope or FedEx pak. (this limitation does not apply to items shipped in the FedEx clinical pak or FedEx Un 3373 pak.) h. When the shipper sends more than one package on an airbill, the total declared value for all the packages moving on the airbill must be written in the appropriate section of the airbill. Our liability will be limited to the total declared value (not to exceed the per-package limit of US$500 or US$50,000 or the per-shipment limit of US$2,000, as described in this section). the declared value for each package will be determined by dividing the total declared value by the number of packages on the airbill unless you provide verifiable evidence supporting a different allocation. i. If a multiple-piece shipment is tendered to FedEx skidded and shrinkwrapped as one single handling unit, the maximum declared value for that single unit is US$50,000 and not US$50,000 per package contained within that multiple-piece shipment. J. the maximum declared value we offer for shipments tendered to FedEx using FedEx Stamps purchased from anyone other than FedEx is US$100. K. the maximum declared value for FedEx print return Label and FedEx E-mail return Label shipments is US$1,000 for FedEx First Overnight, FedEx priority Overnight, FedEx Standard Overnight and FedEx 2day, and US$50,000 for FedEx 2day Freight and FedEx 3day Freight. the maximum declared value for FedEx Expresstag shipments is US$50,000. We are not liable for any damage to a shipment or any claim arising out of the use of a return option unless the shipment was lost during delivery or there was visible damage noted by the FedEx courier at the time of delivery. We are not liable for any concealed damage to items returned using FedEx print return Label, FedEx E-mail return Label, FedEx Expresstag or FedEx Stamps. receipt of the shipment by the recipient without notice of damage on delivery is prima facie evidence that the shipment was delivered in good condition. Our liability for any loss or damage will not exceed the actual amount of the damage or the declared-value amount, whichever is lower. all other terms and conditions related to FedEx Express claims regulations apply for shipments sent via a FedEx return option. l. anY EFFOrt tO dEcLarE a VaLUE In ExcESS OF tHE maxImUmS aLLOWEd In tHE FEdEx SErVIcE GUIdE IS nULL and VOId. OUr accEptancE FOr carrIaGE OF anY SHIpmEnt BEarInG a dEcLarEd VaLUE In ExcESS OF tHE aLLOWEd maxImUmS dOES nOt cOnStItUtE a WaIVEr OF anY prOVISIOn OF tHE FEdEx SErVIcE GUIdE aS tO SUcH SHIpmEnt. m. rEGardLESS OF tHE dEcLarEd VaLUE OF a pacKaGE, OUr LIaBILItY FOr LOSS, damaGE, dELaY, mISdELIVErY, nOndELIVErY, mISInFOrmatIOn, anY FaILUrE tO prOVIdE InFOrmatIOn, Or mISdELIVErY OF InFOrmatIOn, WILL nOt ExcEEd a SHIpmEntS rEpaIr cOSt, ItS dEprEcIatEd VaLUE Or ItS rEpLacEmEnt cOSt, WHIcHEVEr IS LESS. n. the shipper is responsible for accurately completing the airbill or other shipping documents, including completion of the declared-value section. We cannot honor requests to change the declared-value information on the airbill. o. See the Liabilities not assumed section for other limitations and exclusions on our liability. p. additional restrictions may apply to a shipment if sent pursuant to an airline interline agreement.
FedEx offers three Delivery Signature Options for shippers: a. indirect Signature required. FedEx will obtain a signature in one of three ways: 1. From any person at the delivery address; or 2. From a neighbor, building manager or other person at a neighboring address; or 3. the recipient can sign a FedEx door tag authorizing release of the package without anyone present. B. direct Signature required. FedEx will obtain a signature from any person at the delivery address. If no one is at the address, FedEx will reattempt delivery.
delivery Signature options
Table of Contents
109

U.S. Shipments
(delivery Signature options, cont.)

C. adult Signature required. FedEx will obtain a signature from any person at least 21 years old (government-issued photo identification required) at the delivery address. If there is no eligible recipient at the delivery address, FedEx will reattempt delivery. d. Special handling fees will apply. See rates in the FedEx Service Guide for details. E. Shipments to residential addresses may be released without obtaining a signature. If you require a signature for a residential shipment, select one of the delivery Signature Options. F. Indirect Signature required is not available for shipments to nonresidential addresses. G. Shippers can choose the deliver Without Signature option for shipments to nonresidential addresses. h. choosing a delivery signature option overrides a signature release. (See the Signature release section.) i. also see the Liabilities not assumed, pickup and delivery, and routing and rerouting sections.
Fuel Surcharge
We reserve the right to assess fuel and other surcharges on shipments without notice. the duration and amount of any surcharge will be determined at our sole discretion. By tendering your shipment to FedEx, you agree to pay the surcharges, as determined by FedEx. the fuel surcharge rate, if applicable, is available on fedex.com.
inspection of Shipments
We may, at our sole discretion, open and inspect any shipment without notice.
liabilities not assumed

FEdEx ExprESS WILL nOt BE LIaBLE FOr anY damaGES In ExcESS OF tHE dEcLarEd VaLUE OF a SHIpmEnt, WHEtHEr Or nOt FEdEx ExprESS KnEW Or SHOULd HaVE KnOWn tHat SUcH damaGES mIGHt BE IncUrrEd. In no event shall FedEx Express, including, without limitation, agents, contractors, employees and affiliates, be liable for any special, incidental or consequential damages, including, without limitation, loss of profits or income, whether or not FedEx Express had knowledge that such damages might be incurred. We will not be liable for, nor will any adjustment, refund or credit of any kind be given as a result of, any loss, damage, delay, misdelivery, nondelivery, misinformation or any failure to provide information, except such as may result from our sole negligence. We will not be liable for, nor will any adjustment, refund or credit of any kind be given as a result of, any loss, damage, delay, misdelivery, nondelivery, misinformation or failure to provide information caused by or resulting in whole or in part from: a. the act, default or omission of any person or entity, other than FedEx, including those of any local, state or federal government agencies. B. the nature of the shipment, including any defect, characteristic or inherent vice of the shipment. C. Your violation of any of the terms and conditions contained in the FedEx Express terms and conditions, as amended or supplemented, or on an airbill, including, but not limited to, the improper or insufficient packing, securing, marking and addressing of shipments, or use of an account number not in good credit standing, or failure to give notices in the manner and time prescribed. d. perils of the air, public enemies, criminal acts of any person(s) or entities, including, but not limited to, acts of terrorism, public authorities acting with actual or apparent authority, authority of law, local disputes, civil commotion, hazards incident to a state of war, local or national weather conditions, national or local disruptions in air or ground transportation networks (as determined solely by us), strikes or anticipated strikes (of any entity, including, but not limited to, other carriers, vendors or suppliers), labor disruptions or shortages caused by pandemic conditions or other public health event or circumstances, natural disasters (earthquakes, floods and hurricanes are examples of natural disasters), conditions that present a danger to our personnel, and disruption or failure of communication and information systems (including, but not limited to, our systems). E. Our compliance with verbal or written delivery instructions from the sender, recipient or persons claiming to represent the shipper or recipient. F. damage or loss of articles packaged and sealed by the sender or by person(s) acting at the senders direction, provided the seal is unbroken at the time of delivery, the package retains its basic integrity, and the recipient accepts the shipment without noting the damage on the delivery record. G. Erasure of data from or the loss or irretrievability of data stored on magnetic tapes, files or other storage media, or erasure or damage of photographic images or soundtracks from exposed film. h. the loss of any personal or financial information including, but not limited to, social security numbers, dates of birth, drivers license numbers, credit card numbers and financial account information. i. Our inability to provide a copy of the delivery record or a copy of the signature obtained at delivery. J. Our failure to honor package-orientation graphics (e.g., up arrows, this end up markings), fragile labels or other special directions concerning packages. K. Your failure to ship goods in packaging approved by us prior to shipment where such prior approval is recommended or required. l. the shipment of fluorescent tubes, neon lighting, neon signs, x-ray tubes, laser tubes, light bulbs, quartz crystal, quartz lamps, glass tubes such as those used for specimens, and glass containers such as those used in laboratory test environments. m. the shipment of scale models (including, but not limited to, architectural models and dollhouses) and prototypes.
dimensional Weight (Volumetric Weight)

transportation charges may be assessed based on dimensional weight, which is a volumetric standard. dimensional-weight pricing is applicable on a per-package or per-shipment basis to all shipments in customer packaging. FedEx packaging may also be subject to dimensional-weight pricing. If the dimensional weight exceeds the actual weight, charges based on the dimensional weight will be assessed. customers who fail to apply the dimensional-weight calculation to a package may be assessed dimensional-weight charges from FedEx. See the dimensional Weight description in the Fees and Other Shipping Information section of this Service Guide for additional details.
Extra-large packages
pieces weighing less than 151 lbs. that exceed 165 inches in length and girth combined (extra-large packages) may be accepted as FedEx Express Freight U.S. shipments. these pieces do not have to be palletized (skidded), stackable or forkliftable. minimum billable weight is 151 lbs. regardless of actual weight. the length and girth of a package is length plus (2 times the height) plus (2 times the width). If the dimension includes a fraction, a fraction of one-half or greater will be rounded up to the next whole number; less than one-half will be rounded down to the next whole number. a. FedEx Express will transport and deliver firearms as defined by the United States Gun Control Act of 1968, between areas served in the U.S., but only between: 1. Licensed importers; licensed manufacturers; licensed dealers; licensed collectors; law enforcement agencies of the U.S. or any department or agency thereof; and law enforcement agencies of any state or any department, agency or political subdivisions thereof; or 2. Where not prohibited by local, state and federal law, from individuals to licensed importers, licensed manufacturers or licensed dealers (and return of same). B. If your shipment contains firearms, select the direct Signature required or adult Signature required delivery Signature Option, depending on the requirements of your shipment. See the delivery Signature Options section for details. Firearms shipments are not eligible for signature release or indirect delivery. C. Firearms must be shipped via FedEx priority Overnight service. FedEx Express cannot ship or deliver firearms c.O.d. Firearms shipments cannot be placed in a FedEx Express drop Box. d. Upon presenting the package for shipment, the person tendering the shipment to FedEx Express is required to notify FedEx Express that the package contains a firearm. the outside of the package must not be marked, labeled or otherwise identify that the package contains a firearm. E. the shipper and recipient must be of legal age as identified by applicable law. F. the shipper and recipient are required to comply with all applicable government regulations and laws, including those pertaining to labeling. the Bureau of alcohol, tobacco, Firearms and Explosives can provide assistance. G. FedEx Express will transport ammunition when packed and labeled in compliance with local, state and federal law, and the dangerous Goods section of this Service Guide. ammunition is an explosive and must be shipped separately as dangerous goods. You agree not to ship loaded firearms or firearms with ammunition in the same package.
Firearms
110
Table of Contents
n. Your use of an incomplete, inaccurate or invalid FedEx account number or your failure to provide a valid FedEx account number in good credit standing in the billing instructions on shipping documentation. o. Our failure to notify you of any delay, loss or damage in connection with your shipment or any inaccuracy in such notice. p. performance of any services will not constitute FedEx as the shippers or anyones agent for any purpose. Q. damage to briefcases, luggage, garment bags, aluminum cases, plastic cases or other items when not enclosed in outer packaging, or other general shipping containers caused by adhesive labels, soiling or marking incidental to transportation. r. the shipment of perishables, unless shipped in accordance with the perishables section of these terms and conditions. S. the shippers failure to provide accurate delivery address information. T. Shipments of any plants and plant materials, ostrich or emu eggs, or live fish. U. the shipment of any alcoholic beverages, firearms or tobacco products if you fail to comply with the applicable terms and conditions. V. damage to computers, or any components thereof, or any electronic equipment when shipped in any packaging other than: 1. the manufacturers original packaging, which is undamaged and has retained a good, rigid condition. 2. packaging that is in accordance with the FedEx packaging guidelines available online at fedex.com/packaging. 3. FedEx laptop packaging, for shipments of laptop computers. 4. FedEx small electronic device packaging, for shipments of cell phones, handheld computers, mp3 players and similar items. W. any shipment containing a prohibited item. (See the prohibited Items section.) X. Our provision of packaging, advice, assistance or guidance on the appropriate packaging of shipments unless such advice, assistance or guidance has been approved in writing by FedEx packaging design and development and the writing expressly accepts liability in the event of a damaged shipment. Y. Failing to meet our delivery commitment for any shipments with an incomplete or incorrect address. (See the Undeliverable Shipments section.) Z. Failing to obtain the signature option requested for shipments using FedEx delivery Signature Options. aa. any package where FedEx records do not reflect that the package was tendered to FedEx by the shipper. BB. the shippers failure to delete all shipments entered into a FedEx self-invoicing system, Internet shipping device or any other electronic shipping method used to ship a package, when the shipment is not tendered to FedEx. If you fail to do so and seek a refund, credit or invoice adjustment, you must comply with the notice provisions in Invoice adjustments/Overcharges in the Billing section. FedEx is not liable for any refund, credit or adjustment unless you comply with those notice provisions. CC. damages indicated by any shockwatch, tiltmeter or temperature instruments. dd. Shipments released without obtaining a signature at residential addresses, and at nonresidential addresses that have a signature release on file. EE. Loss or damage to alcohol shipments unless an approved packaging type is used or FedEx packaging design and development has preapproved your packaging prior to shipment. See the alcoholic Beverages section for further information. FF. dangerous-goods shipments that the shipper did not properly declare, including proper documentation, markings, labels and packaging. FedEx Express will not pay a claim on undeclared or hidden dangerous goods and the FedEx money-Back Guarantee does not apply. GG. FedEx will not be liable for the failure to provide any services or service options where our records do not reflect that the services or service options were selected by the shipper.
the transportation of any package pursuant to the FedEx Service Guide shall be extinguished unless you first comply with all applicable notice periods and requirements in these terms and conditions including, but not limited to, the periods and requirements for providing notice under the Billing, claims and money-Back Guarantee policy sections. You and we understand that timely and complete compliance with such notice periods and requirements is a contractual condition precedent to your right to any relief whatsoever, and you must plead compliance with those conditions precedent on the face of any complaint that you file against us. You and we agree that FedEx cannot be considered to have breached any obligation to you unless or until we wrongfully deny a claim submitted to us pursuant to the notice periods and requirements contained in these terms and conditions. Finally, you and we agree that you will comply with applicable notice periods and requirements even if you believe that such compliance will not result in relief from us or if you lack knowledge regarding whether such compliance will result in relief from us. You agree that you will not sue us as a class plaintiff or class representative, join as a class member, or participate as an adverse party in any way in a class-action lawsuit against us. nothing in this paragraph, however, limits your rights to bring a lawsuit as an individual plaintiff. to the extent that any court finds that state rather than federal law applies to any provision of this contract, the controlling law is the substantive law of the state in which you tendered your shipment to us. the performance of any services does not make us an agent of the shipper or any third party for any purpose.
live animals and ornamental marine life (including live Fish)

FedEx Express does not accept live-animal shipments as part of its regular-scheduled service and does not transport household pets such as dogs, cats, birds and hamsters. FedEx Express may accept certain shipments of live animals such as horses, livestock and zoo animals (to and from zoo locations only) on an exception basis if approved and coordinated by the FedEx Live animal desk (call 1.800.405.9052). If approved by FedEx, we may accept non-venomous reptiles, amphibians, live/tropical fish and beneficial insects on an exception basis under the following conditions: 1. Shipments must be from a business to a business (from a breeder to a pet store, for example). 2. the shipper must have its packaging tested and pre-approved by FedEx packaging design and development for the type of animal being shipped. call 1.800.633.7019 for assistance. It is the responsibility of the shipper to adequately package shipments for all temperature extremes and handling conditions. contact your FedEx account executive for details and additional requirements.
money-Back Guarantee policy

We offer a money-back guarantee for our services. this guarantee can be suspended, modified or revoked at our sole discretion without prior notice to you. a. money-Back Guarantee. at our option, we will, upon request, either refund or credit your transportation charges in the event of a service failure (which means delivery of your package 60 seconds or more after the published delivery commitment time for the selected service and destination, except as otherwise described in these terms and conditions). this money-back guarantee is your exclusive remedy in the event of a service failure for the recovery of all or any portion of the FedEx charges for a shipment. If the money-back guarantee is suspended, there is no remedy or recovery of charges for a service failure. there are no delivery commitments for shipments on which the money-back guarantee is suspended. B. limitations. The following limitations apply: 1. credits for transportation charges will be applied to the payers account only, and refunds will be made payable to the payer only. 2. Only one refund or credit is permitted per package. In the case of multiple-piece shipments, the money-back guarantee applies to each package in the shipment. If a service failure occurs for any package within the shipment, a refund or credit will be given only for the portion of the transportation charges applicable to that package. 3. the money-back guarantee for package services destined for areas outside our primary service areas applies only to the portion of the transportation provided directly by us. the money-back guarantee for FedEx Express Freight services destined for areas outside our primary service areas applies to the portion of the transportation provided directly by us and may also apply to the portion of the transportation provided by the cartage agent (see the cartage agent section for details).
limitations on legal actions

any right you might have to damages, refunds, credits, recovery of reliance interests, disgorgement, restitution, injunctive relief, declaratory relief or any other legal or equitable relief whatsoever against us under any cause of action arising from the transportation of any package pursuant to the FedEx Service Guide shall be extinguished unless you file an action within one year from the date of delivery of the shipment or from the date on which the shipment should have been delivered. any right that you might have to damages, refunds, credits, recovery of reliance interests, disgorgement, restitution, injunctive relief, declaratory relief or any other legal or equitable relief whatsoever against us under any cause of action arising from
Table of Contents
111

U.S. Shipments
(money-Back Guarantee policy, cont.)

4. Shipments scheduled for delivery on a holiday will be delivered the next business day. Observance of local holidays (e.g., mardi Gras, St. patricks day) may cause delivery delays. In both circumstances, the delivery commitment for application of the moneyback guarantee policy will be extended for a period equal to the length of the holiday. C. Exceptions. FedEx will not be obligated to refund or credit your transportation charges if: 1. We provide you with proof of timely delivery, consisting of the date and time of delivery and, if applicable, the name of the person who signed for the shipment, or service-exception information reflecting that the failure to deliver timely resulted from circumstances described under the Liabilities not assumed section. 2. the service failure resulted, in whole or in part, from any of the circumstances described under the Liabilities not assumed section. 3. the payers FedEx account number was not in good credit standing, or payment instructions were invalid, and delivery was delayed until payment arrangements were secured. 4. the shipment was scheduled for delivery on the Wednesday immediately prior to thanksgiving or during the seven calendar days before christmas day via any FedEx Express U.S. or FedEx Express Freight U.S. service, and was delivered within 90 minutes of the published delivery commitment time for the selected service and destination. 5. the shipment was undeliverable or returned. 6. the shipment contained dangerous goods or dry ice. 7. the shipment was delayed due to an incorrect address or ZIp code or the unavailability or refusal of an appropriate or eligible person to accept delivery or sign for the package, including signatures obtained via FedEx delivery Signature Options. 8. the shipment was delayed due to security or other regulatory delays. d. refund or Credit requests. to qualify for a refund or credit due to a service failure, you must notify us of the service failure and request a refund or credit of your transportation charges in compliance with the conditions listed below. If you do not comply with these conditions, you are not entitled to receive a refund or credit and cannot recover compensation for a service failure in any lawsuit. 1. You may request a refund or credit of transportation charges due to a service failure in the following ways: a. Use our Internet application FedEx Billing Online at fedex.com if you are a registered user; or b. Submit your request through the invoice adjustment feature at fedex.com; or c. Submit the request via our telephone invoice adjustment system at 1.800.GoFedEx 1.800.463.3339 (say billing). 2. Your notification of a service failure must include your FedEx account number, if any; the FedEx tracking number; and the date of the shipment. 3. all requests for refund or credit of transportation charges must be received via one of the approved channels within 15 calendar days of the invoice date or within 15 calendar days from the ship date if you are paying by credit card or in advance by cash, check or money order. 4. a partial payment against an invoice is not considered a request for invoice adjustment or notice of a refund request. a notification of the reason for an unpaid charge with your payment is not considered a request for an invoice adjustment or notice of a refund request if the reason relates to a service failure.
overweight packages
If a package weighing more than 150 lbs. is incorrectly marked on the airbill or entered into any electronic shipping device as either FedEx First Overnight, FedEx priority Overnight, FedEx Standard Overnight, FedEx 2day or FedEx Express Saver, then we may audit and correct the service to an available FedEx Express Freight service. terms and conditions of the applicable FedEx Express Freight service will apply. If a package weighing more than 150 lbs. is inadvertently tendered for FedEx First Overnight, FedEx priority Overnight, FedEx Standard Overnight, FedEx 2day or FedEx Express Saver, an additional charge of US$2 per pound will be assessed for each pound in excess of 150 lbs. If a package weighing more than 150 lbs. is inadvertently tendered for FedEx priority Overnight or FedEx 2day to or from puerto rico, an additional charge of US$2.25 per pound will be assessed for each pound in excess of 150 lbs.
package Consolidators (including FedEx authorized ShipCenters)

consolidators are responsible for complying with all applicable requirements including, but not limited to, requirements for shipping dangerous goods and complying with customs and other legal requirements applicable to packages tendered for international transportation. If you tender packages to a consolidator instead of to us directly, the following limitations apply: a. consolidators are not agents of FedEx, and we are not responsible for any errors or omissions made by them. B. Inquiries or claims regarding shipments tendered to a consolidator must be directed to the consolidator. We cannot assist the shipper, recipient or third party in these situations, nor do we have any liability for lost, damaged or delayed shipments. the consolidator is the shipper in such cases. C. consolidators may submit claims for refunds or credits for shipping charges under the money-back guarantee policy. neither the customer who tendered the package to the consolidator nor the recipient is eligible for refunds or credits under the money-back guarantee policy. d. In order for a consolidator to receive packaging from FedEx, the consolidator must first enter into a packaging and pricing agreement or a FedEx authorized Shipcenter agreement with FedEx. E. consolidators set their own rates for FedEx shipping. they may charge FedEx retail rates for FedEx shipping services. F. Inquiries regarding shipments paid for at a FedEx authorized Shipcenter (FaSc) must be directed to the FaSc. G. FedEx assumes no liability, other than to the FaSc, for lost, damaged or delayed shipments paid for at an FaSc, as the FaSc is the shipper of these packages. FaScs are independently owned and operated businesses. See the FaSc representative for information regarding rates and services and the terms and conditions of carriage. FaScs are not agents of FedEx. a. You must comply with all applicable local, state and federal laws, including those governing packing, marking and labeling for all shipments. B. all packages must be prepared and packed by the shipper for safe transportation with ordinary care in handling in an express-transportation environment. any articles susceptible to damage as a result of conditions that may be encountered in transportation, such as changes in temperature or atmospheric pressure, must be adequately protected by proper packaging. Each shipment must be legibly and durably marked with the name, address and ZIp code of both the shipper and the recipient. packages cannot be wrapped in kraft paper. C. You must use FedEx packaging or new corrugated boxes in good, rigid condition large enough to allow cushioning of contents on the top, bottom and sides. For guidelines on packaging specific commodities go to fedex.com/packaging. Items that cannot be packed into cartons (such as auto tail pipes, mufflers, tires and rims) must have all sharp edges and protrusions wrapped, and the address label must be secured using the tie-on tag or the tire/ crate label provided by FedEx (or you may secure it by wrapping pressure-sensitive tape completely around the object). Briefcases, luggage, garment bags, aluminum cases, plastic cases, computer cartons or similar types of items whose outer finish might be damaged by adhesive labels, soiling, marking or other types of surface damage that is normal with ordinary care in handling should be placed in a protective container for shipment. casters, wheels and rollers must be removed or packaged. d. the FedEx Small Box, FedEx medium Box and FedEx Large Box cannot be used for FedEx Express Saver shipments.
packaging and marking
oversize packages
the maximum limits for FedEx Express U.S. packages are 150 lbs. and 119 inches in length and 165 inches in length and girth. packages that weigh 150 lbs. or less and exceed 108 inches in length or 130 inches in length and girth will be considered oversize packages. Oversize packages will be rated based on the greater of the packages actual rounded weight or dimensional weight. In addition, an oversize charge will apply; see rates in the FedEx Service Guide. packages that exceed 119 inches in length and 165 inches in length and girth may be refused or, if found in the express package network, may be considered for transportation at our sole discretion. these packages also will be rated based on the greater of the packages actual rounded weight or dimensional weight, and an oversize charge will apply. the length and girth of a package is length plus (two times the height) plus (two times the width). If the dimension includes a fraction, a fraction of one-half or greater will be rounded up to the next whole number; less than one-half will be rounded down to the next whole number.
112
Table of Contents
E. Expanded polystyrene foam coolers must be shipped inside a sturdy outer container unless tested and approved for acceptance by FedEx packaging design and development. Information on how to submit your packaging for testing is available at fedex.com/packaging. Expanded polystyrene foam coolers containing blood, urine and other non-infectious liquid clinical specimens must be shipped inside a sturdy outer packaging. F. If a shipment is refused by the recipient, leaks or is damaged, the shipment will be returned to the sender if possible. If the sender refuses to accept the returned shipment or it cannot be returned because of leakage, or damage due to faulty packaging, the shipper is responsible for and will reimburse FedEx for all costs and fees of any type connected with the legal disposal of the shipment, and all costs and fees of any type connected with cleanup of any spill or leakage. G. FedEx does not recommend the use of wet ice (frozen water) as a refrigerant. packages containing wet ice must be prepared to prevent the leakage of any liquid, regardless of package orientation. For additional wet-ice packaging requirements, refer to the packaging guide packaging perishable Shipments at fedex.com/packaging. h. Information on how to submit your packaging for testing or evaluation, and tips on packaging specific commodities (including automotive and mechanical parts, computers and perishables), are available at fedex.com/packaging. i. For FedEx Express Freight shipments, freight must be on a skid, pallet or other forkliftable base. Boxes should be stacked squarely on the skid without hanging over the edge, and the weight should be distributed evenly on the skid to avoid excess weight being placed on materials inside the cartons. Use 70-gauge stretch wrap and pass a minimum of two bands (tightly secured) through the skid voids and around all cartons. J. FedEx account holders may order supplies via fedex.com or by calling 1.800. GoFedEx 1.800.463.3339 (say order shipping supplies).
d. any person scheduling a pickup other than the sender must provide a FedEx account number in good credit standing; otherwise, the pickup must be scheduled by the sender. We require a minimum of two hours from the time the shipment(s) will be ready to make the pickup. (contact FedEx customer Service for the specific lead times required.) repeated pickup attempts without packages being ready may result in the cancellation of pickup privileges. E. proof of pickup is available upon request. You must provide the pickup number or FedEx tracking number (also known as the airbill number). We will not provide proof of pickup unless you provide this information. F. at our sole discretion, we may refuse to pick up or deliver a shipment (package or freight), or use alternative pickup or delivery arrangements, to maintain the safety of our employees and in cases in which we believe that our services may be used in violation of local, state or federal laws. G. additional charges may apply for late-hours, weekend or holiday pickup and delivery. h. pickup and delivery may not be available in all areas. i. a return on-call pickup surcharge applies for FedEx print return Label and FedEx E-mail return Label shipments. J. In order to facilitate delivery or release of a shipment, FedEx may, at its sole discretion, contact the recipient to obtain delivery instructions, or to notify them that a delivery is scheduled, that a delivery has been completed or that a shipment is available for pickup at a Hold at FedEx Location facility. K. If a shipper tenders packages that substantially exceed the number, type, size and/ or weight of packages tendered on average for the location by the shipper throughout the year, FedEx may accept such packages but, at its sole discretion, suspend the FedEx money-Back Guarantee, if applicable, or adjust commitment times.
plants and plant materials

You must ship plants and plant materials, including seedlings, plant plugs and cut flowers, in accordance with applicable local, state and federal laws. packages containing these items may be inspected by government agencies, which may result in a delay in delivery. We are not liable or responsible for damage, refunds or credits resulting from such delays. (See the Liabilities not assumed and money-Back Guarantee policy sections.) packaging should be tested for acceptance by FedEx packaging design and development prior to shipping. See guidelines on packaging specific commodities at fedex.com/packaging.
perishables
We are not liable for perishable articles unless packaged for a minimum transit time of at least 12 hours greater than our delivery commitment time for the shipment. perishables coming from Hawaii to the continental U.S. must be packaged for additional transit time. Shipping perishable articles over a weekend or holiday is discouraged, and packaging such shipments for longer transit times is required. We recommend that you ship perishable items via FedEx First Overnight, FedEx priority Overnight or FedEx 1day Freight, and have your proposed packaging evaluated by FedEx packaging design and development. Information on how to submit your packaging for evaluation is available at fedex.com/packaging. Your failure to use proper packaging releases us from any liability for spoiled perishables that we would otherwise assume (see the Liabilities not assumed section).
prohibited items
You are prohibited from tendering the following items for shipment, and they will not be accepted: a. cash, currency, collectible stamps and coins. b. Live animals, except as provided in the Live animals and Ornamental marine Life (Including Live Fish) section. (Edible seafood, such as live lobsters, crabs or other types of fish and shellfish for human consumption, is acceptable, provided the shipper is in compliance with all local, state and federal laws.) c. animal carcasses. (animal heads and other parts for taxidermy may be accepted but must be properly packaged. this restriction does not apply to properly packaged meat or poultry products intended for human consumption.) d. Human corpses, human body parts, human embryos, or cremated or disinterred human remains. e. Shipments that require us to obtain a local, state or federal license for their transportation. f. Shipments that may cause damage or delay to equipment, personnel or other shipments. g. Lottery tickets and gambling devices where prohibited by law. h. Hazardous waste, including, but not limited to, used hypodermic needles or syringes, or other medical waste. i. packages that are wet, leaking or emit an odor of any kind. j. Live insects. k. Shipments or commodities that are prohibited by applicable local, state or federal law. l. Waste or garbage for disposal. notwithstanding any other provision of the FedEx Service Guide, we are not liable for delay of, loss of or damage to a shipment of any prohibited item. the shipper agrees to indemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result of the shippers violation of any local, state or federal laws or regulations or from tendering any prohibited item for shipment.
pharmaceuticals
You are responsible for complying with all applicable local, state and federal laws, regulations, ordinances and rules governing the shipment of pharmaceuticals. packages containing pharmaceuticals must not have labels, markings or other written notice that a pharmaceutical is contained within. Select the direct Signature required delivery Signature Option if you require FedEx to obtain a signature from someone at the delivery address, or the adult Signature required delivery Signature Option if you require an adult signature for delivery. See the delivery Signature Options section for details.
pickup and delivery
a. We do not offer a restricted-delivery service and may deliver to someone other than the person or entity named as the recipient. We also may make an indirect delivery. Indirect delivery is a completed delivery to an address or location other than the address on the airbill and includes shipments delivered via Indirect Signature required service. packages cannot be delivered to p.O. boxes or p.O. box ZIp codes. package addresses must include the complete street address and ZIp code of the recipient. B. If our first delivery attempt of a shipment to a non-residential address is unsuccessful, we may make two additional attempts on the following two consecutive business days. If a package still cannot be delivered, we may hold it for two additional business days and may research its status with the sender, recipient, or both, and receive further instruction. after that time, we will return it to the sender as undeliverable. C. Shipments to hotels, hospitals, government offices or installations, university campuses, or other facilities that utilize a mailroom or other central receiving area will be delivered to the central receiving area, unless otherwise authorized and approved by FedEx.
Table of Contents
113

U.S. Shipments
a. We will, when available, provide proof-of-delivery information for packages delivered within our primary service areas when requested by the sender, recipient or third-party payer within 18 months of the shipping date. We assume no liability for our inability to provide a record of the proof of delivery. We assume no liability for our inability to provide documentation of the proof-of-delivery phone call for FedEx Sameday service. B. When available, we may also provide an image of the signature proof of delivery online at fedex.com. We will, when available and when requested by the sender, recipient or third-party payer, provide an image of the recipients signature along with other delivery information that is available in electronic form. the signature proof of delivery is available online at fedex.com or via FedEx Ship manager software, FedEx directLink or electronic data interchange (EdI). If requested, we will send to the shipper, recipient or third party a copy of the signature proof of delivery via fax, or via FedEx Standard Overnight Envelope for a special handling fee (see rates in the FedEx Service Guide for details). C. For FedEx Sameday service, we will, if requested, phone the shipper to provide the time of delivery and name of the person who received the delivery. two attempts are made to contact the shipper within two hours of delivery. If unsuccessful, FedEx has no further obligation to the customer with respect to proof of performance.
proof of delivery
return options
FedEx Express return options are subject to all other terms and conditions provided in the FedEx Express claims regulations, and as a whole, these terms and conditions. the contents of a return shipment are subject to the same restrictions and prohibited-item limitations as the original shipment.
routing and rerouting

FedEx may reroute shipments when authorized by the sender subject to the following conditions: 1. a special handling charge will be billed to the account number specified on the FedEx airbill for each rerouted package, and it will appear as an address correction on the invoice. this charge will not be applied when a package is changed to Hold at FedEx Location and the FedEx location is in the same city as the city on the airbill. Otherwise, the special handling charges will apply. See rates in the FedEx Service Guide for details. 2. to reroute a shipment, the sender must call 1.800.GoFedEx 1.800.463.3339 and provide us with a FedEx account number, the FedEx tracking number, the new destination and a valid contact telephone number for the recipient. 3. We may not honor a reroute request from the recipient other than to Hold at FedEx Location within the original destination city. 4. Our money-back guarantee policy does not apply to shipments that are rerouted. We have no liability for any remedy for service failure for these shipments. 5. Only one reroute will be allowed per package. 6. We may require photo identification of the person authorized to pick up the package. 7. FedEx may not reroute shipments when adult Signature required has been selected as a delivery signature option. 8. dangerous goods may not be rerouted to an address other than the original intended-recipients address provided by the shipper. (Note: Shipments may be made available as hold for pickup or be returned to the sender.) 9. any requested change to an address that is not a reroute or an address correction is a new shipment, and new shipping charges will apply. We will determine the routing of all shipments, including the mode of transportation used, and may use air transportation, ground transportation or any combination thereof in providing our services. We reserve the right to divert any shipment (including use of other carriers) in order to facilitate its delivery.
rate Quotations
rates and service quotations by our employees and agents are estimates and will be based upon information provided by you, but final rates and service charges may vary from the quotes based upon the characteristics of the shipment actually tendered to us. any conflict or inconsistency between the FedEx Service Guide and other written or oral statements or quotes (except those found in a FedEx Sales or FedEx Express customer automation agreement) concerning the rates, features of service, and terms and conditions applicable to FedEx Express service will be controlled by the FedEx Service Guide, as modified, amended, changed or supplemented. We are not liable for, nor will any adjustment, refund or credit of any kind be made, as a result of any discrepancy in any rate or service quotation made prior to tender of the shipment and the rates, and other charges that we invoice to you. rates quoted will vary depending on whether (1) the shipper is a FedEx account holder, (2) the shipper has discounts applied to his or her account and (3) the shipment is being dropped off at a staffed FedEx location. Shippers will be quoted FedEx Standard List Rates if: they are FedEx account holders and they do not have discounts applied to their account and they have a shipment picked up at their location or they drop off a shipment at a non-staffed FedEx drop-off location; or they are non-FedEx account holders and they have a shipment picked up at their location or they drop off a shipment at a non-staffed FedEx drop-off location. they are non-FedEx account holders and they prepare a shipping label online at FedEx Ship manager at fedex.com, and drop off the shipment at a staffed or non-staffed FedEx location. Shippers will be quoted FedEx Retail Rates if they ship at the counter in staffed FedEx locations in the U.S. and pay with cash, check, debit or credit card instead of shipping on their FedEx account. Effective Jan. 18, 2010, shippers will be quoted FedEx retail rates for shipments originating in the U.S. that are paid for by cash, check, debit or credit card instead of being charged to a valid FedEx account. Shippers will be quoted Account-Specific Rates if they have a FedEx account, have discounts applied to their account and if they charge their shipping to their FedEx account.
Service areas
Service areas are subject to change without notice. For current service area information on selected ZIp codes, please call 1.800.GoFedEx 1.800.463.3339. a. Shipments with a declared value of less than US$500 may be delivered and released without obtaining a signature when the sender has authorized a release or, at our sole option, upon oral or written instruction from the sender or recipient. a shipment may also be released without a signature if the recipient has provided authorization by signing the release delivery authorization and Indemnification agreement for recipients (obtained through your local FedEx World Service center or your FedEx account executive). We may authorize shipments released without signature to those with accounts in good credit standing and to those who otherwise have established a satisfactory payment history. We also reserve the right to release packages at residential delivery locations without obtaining a signature, provided that none of the restrictions below apply. B. at our sole discretion, some shipments may not be released without a delivery signature even when release is authorized, including, but not limited to: 1. Bill-recipient shipments when the recipients FedEx account is not in good credit standing or is not indicated on the airbill. 2. damaged shipments. 3. Shipments containing dangerous goods. 4. Firearms. 5. c.O.d. shipments. 6. Indirect deliveries. 7. Shipments billed to an invalid or missing credit card number. 8. alcohol or tobacco shipments. 9. One or more packages in a multiple-piece shipment if all packages cannot be safely released. 10. the delivery location or circumstances are unsuitable for release without signature as determined at our sole discretion.
Signature releases
refusal or rejection of Shipments

We reserve the right to refuse, hold or return any shipment and may do so at our sole discretion and without liability to us. We will execute that right when (but not limited to cases in which): (1) the shipment may cause damage or delay to other shipments, property or personnel; (2) the shipment is likely to sustain damage or loss in transit because of improper packaging or otherwise; (3) the shipment contains any prohibited items; (4) the account of the person or entity responsible for payment is not in good credit standing; or (5) when acceptance of the shipment may jeopardize our ability to provide service to other customers. We have no liability whatsoever for refusal or rejection of shipments.
114
Table of Contents
C. at our sole discretion, shipments having a declared value of US$500 or greater may not be released without a signature even where the release is otherwise authorized. d. choosing one of the FedEx delivery Signature Options will override a signature release.
Tobacco products
tobacco products will be accepted only when shipped from a licensed dealer or distributor to another licensed dealer or distributor. the shipper is solely responsible for compliance with any applicable regulations, which may vary from state to state.
Undeliverable Shipments
an undeliverable shipment is one that cannot be delivered for reasons that include, but are not limited to, any of the following: he recipient refuses to pay for a bill-recipient shipment. T he recipient of a Hold at FedEx Location shipment cannot be located. T he recipient refuses to accept the shipment. T he recipients delivery address cannot be located. T he shipment was addressed to an area not served by FedEx. T he shipments contents or packaging are damaged to the point that rewrapping T is not possible. he shipment would likely cause damage or delay to other shipments or property T or injury to personnel. he shipment contains prohibited items. T he recipients place of business is closed. T o appropriate person was available to accept the shipment at a delivery location N on the initial delivery attempt or reattempts. he shipment was improperly packaged. T When practicable, we will contact the sender for instructions on returning or otherwise disposing of the shipment. If the sender requests return, it will travel by FedEx 2day, FedEx Express Saver or FedEx priority Overnight (shipping will be charged to the sender). a. If a package shipment is undeliverable for any reason, we will attempt to notify the shipper to arrange for the shipments return. the charges associated with the original shipment remain due and payable within 15 days from the invoice date. If a package is marked Bill recipient and is refused or returned to the sender, the billing is automatically changed to Bill Sender. B. package shipments will be returned via FedEx Express Saver service at the shippers expense unless contrary instructions are received from the shipper after five business days from the initial delivery attempt. However, nonfreight package shipments will be returned via FedEx priority Overnight service at no additional charge if the shipment is undeliverable because of a service failure or damage to the shipment caused by FedEx. If the shipment is undeliverable for any other reason, all return charges and fees will be assessed to the original shipper, along with the original transportation charges and fees. C. If a FedEx Express Freight shipment is marked Bill recipient and is refused or returned to the sender, the billing is automatically changed to Bill Sender. all FedEx Express Freight shipments will be returned via FedEx 3day Freight. the freight shipment will be returned at no additional charge if the freight shipment is undeliverable because of a service failure. If the shipper requests return via another service, our regular rates will apply. If the freight shipment is undeliverable because of a non-servicefailure reason, all return charges and fees will be assessed to the original shipper, along with the original transportation charges and fees. Our money-back guarantee policy does not apply to undeliverable or returned shipments. d. dangerous goods shipments will only be returned via FedEx dangerous Goods Service or other appropriate means. a dangerous goods special handling fee applies. the shipper must supply a completed return airbill and all other required documentation. E. If a shipment cannot be delivered or returned or if the shipper or recipient cannot be contacted, the shipment may be transferred or disposed of by FedEx at its sole discretion, with or without notice, and the shipper, if known, agrees to pay any costs incurred in the disposal.
Warranties
WE maKE nO WarrantIES, ExprESS Or ImpLIEd. If you have questions or concerns regarding FedEx services, please send your correspondence to: FedEx Customer Relations Department, 3875 Airways Blvd., Module H, Memphis, tn 38116.
Table of Contents
115

International Shipments (U.S. Edition)
international Shipments (U.S. Edition)

the following pages contain the FedEx Express terms and conditions applicable to FedEx Express international services and service options (including FedEx International next Flight, FedEx International First, FedEx International priority, FedEx International priority Freight, FedEx International Broker Select, FedEx International priority directdistribution, FedEx International priority directdistribution Freight, FedEx International controlled Export, FedEx 10kg Box, FedEx 25kg Box, FedEx International mailService, FedEx International Economy and FedEx International Economy Freight) from the U.S. to selected international destinations and between puerto rico and the U.S., including, but not limited to, any such items tendered by customers utilizing FedEx electronic shipping systems, air waybills, labels and shipping software. these terms and conditions are published in printed form and electronically at fedex.com. the downloadable version (pdF) of the FedEx Service Guide at fedex.com is controlling. For international shipments tendered for FedEx International premium, FedEx International Express Freight (IxF) or FedEx International airport-to-airport (ata), please see the applicable Service Guide, terms and conditions, and/or tariffs for these services. refer to fedex.com/us/services/ terms/ixf.html. (Note: fedex.com URLs are subject to change.) See the U.S. Shipments section when shipping to and from points within the U.S., including alaska and Hawaii. Shipments originating outside the U.S. for U.S. or other international destinations are subject to local tariffs and the terms and conditions of the FedEx subsidiary, branch or the independent contractor that accepted the shipment. these terms and conditions include terms regarding the importation and customs clearance of shipments into the U.S. See the FedEx Ground tariff when shipping by FedEx Ground. If there is a conflict between these terms and conditions and the terms and conditions on any FedEx air waybill, shipping label or other transit documentation, the terms and conditions in the FedEx Service Guide, as amended, modified, changed or supplemented, will control to the extent they are not in conflict with the rules relating to liability for international carriage established by the Warsaw convention, as amended, or montreal convention, other applicable treaties or any applicable tariff. rates and service quotations by our employees and agents are based upon information you provide, but final rates and service may vary based upon the shipment actually tendered and the application of these terms and conditions. rates quoted will vary depending on whether (1) the shipper is a FedEx account holder, (2) the shipper has discounts applied to his or her account and (3) the shipment is being dropped off at a staffed FedEx location. Shippers will be quoted FedEx Standard List Rates if: they are FedEx account holders and they do not have discounts applied to their account and they have a shipment picked up at their location or they drop off a shipment at a non-staffed FedEx drop-off location; or they are non-FedEx account holders and they have a shipment picked up at their location or they drop off a shipment at a non-staffed FedEx drop-off location. they are non-FedEx account holders and they prepare a shipping label online at FedEx Ship manager at fedex.com, and drop off the shipment at a staffed or non-staffed FedEx location. Shippers will be quoted FedEx Retail Rates if they ship at the counter in staffed FedEx locations in the U.S. and pay with cash, check, debit or credit card instead of shipping on their FedEx account. Effective Jan. 18, 2010, shippers will be quoted FedEx retail rates for shipments originating in the U.S. that are paid for by cash, check, debit or credit card instead of being charged to a valid FedEx account. Shippers will be quoted Account-Specific Rates if they have a FedEx account, have discounts applied to their account and if they charge their shipping to their FedEx account. any conflict or inconsistency between the FedEx Service Guide and other written or oral statements concerning the rates, features of service, and terms and conditions applicable to FedEx Express international services from the U.S. to international locations and many terms regarding importation and inbound clearance of shipments into the U.S. will be controlled by the FedEx Service Guide, as modified, amended or supplemented. For the most current information regarding areas served and delivery commitments, contact customer Service at 1.800.GoFedEx 1.800.463.3339 (say international services for international information). the term FedEx Express international services means these services and service options: FedEx International Next Flight, FedEx International First, FedEx International priority, FedEx International priority Freight, FedEx International Broker Select, FedEx
International priority directdistribution, FedEx International priority directdistribution Freight, FedEx International controlled Export, FedEx 10kg Box, FedEx 25kg Box, FedEx International Economy, FedEx International Economy Freight and FedEx International mailService. account-Specific rates are the rates paid by FedEx account holders who have discounts applied to their account and charge for their shipping to their FedEx account. air waybill means any shipping document, label, electronic entry or similar item used in the FedEx system for the services described in these terms and conditions. ancillary clearance service means value-added services that FedEx may provide to accommodate the requirements of regulatory agencies, or that customers may request FedEx (or our assigned broker) to perform on the customers behalf. Such services are provided in addition to the normal customs-clearance process. ancillary clearance services may incur a service fee that will be invoiced to the designated payer. Business day means Monday through Friday except for the following U.S. holidays: memorial day new Years day Independence day constitution day (puerto rico only) Labor day Good Friday (puerto rico only) thanksgiving day three Kings day (puerto rico only) christmas day the business day may differ in some international locations due to local customs. Chargeable weight means the greater of actual or dimensional weight. For all rating purposes, length is the longest side of any package or object. Consolidator means any person, corporation, partnership or other entity that is independent from FedEx and derives income from the consolidation of the packages of others for tender to us, including all FedEx authorized Shipcenter locations and entities who have executed a packaging and pricing agreement, package consolidator agreement or packaging agreement with FedEx. Customer, sender or shipper means the person whose name is listed on the air waybill as the sender. FedEx, FedEx Express, our, us and we refer to Federal Express corporation and its officers, employees and agents (but does not include cartage agents). Freight means any single piece or skid with a chargeable weight greater than 150 lbs. any fraction of a pound takes the next-higher rate. Guide or Service Guide means the FedEx Service Guide, as modified, amended or supplemented. in good credit standing means: (1) that payment on the FedEx account is current; (2) the account is not in cash only status; and, (3) for commercial or business accounts, the balance does not exceed the credit limit established by FedEx. overcharge means a charge based on an incorrect rate; an incorrect special handling fee; billing a service other than the service selected for the package; billing based on incorrect package or shipment weight; billing to the wrong account number; or any other billing, unrelated to a service failure, that results in an incorrect charge. package means any single parcel or piece with a chargeable weight of 150 lbs. or less. any fraction of a pound takes the next-higher rate. recipient or consignee means the person whose name is listed on the air waybill as the recipient. reroute means to deliver a shipment to an address different from that specified on the air waybill, and includes a change: (1) from one street address to another in the same city and state, (2) from directions to Hold at FedEx Location to a request for delivery to another location, (3) from the delivery instructions on the air waybill to a request to Hold at FedEx Location, or (4) from one Hold at FedEx Location address to another in the same city and state. any requested change to an address that is not a reroute or an address correction is a new shipment, and new shipping charges will apply. residential delivery means a delivery to a home or private residence, including locations where a business is operated from the home.
definitions
116
Table of Contents
residential pickup means a pickup from a home or private residence, including locations where a business is operated from the home. retail rates are the rates paid by shippers who ship at the counter in staffed FedEx locations in the U.S. and pay for their shipping with cash, check, debit or credit card instead of charging their shipping to a FedEx account. Effective Jan. 18, 2010, retail rates apply to shipments originating in the U.S. that are paid for by cash, check, debit or credit card instead of being charged to a valid FedEx account. Service failure means delivery of your package 60 seconds or more after our published delivery commitment for the FedEx service for that package, except as otherwise described in these terms and conditions. Shipment means one or more pieces, either packages or freight, moving on a single air waybill. Standard list rates are the FedEx rates paid by shippers if (1) they are FedEx account holders and they do not have discounts applied to their account and they have a shipment picked up at their location or they drop off a shipment at a non-staffed FedEx drop-off location or (2) they are non-FedEx account holders and they have a shipment picked up at their location or they drop off a shipment at a non-staffed FedEx drop-off location or (3) they are non-FedEx account holders and they prepare a shipping label online at FedEx Ship manager at fedex.com, and drop off the shipment at a staffed or non-staffed FedEx location. Transportation charges mean amounts assessed for movement of a shipment and do not include any other fees or charges that may be assessed under the FedEx Service Guide, such as (but not limited to) declared-value charges, special handling fees, customs duties and taxes, and surcharges. Valid as it relates to account numbers means a FedEx account number that has been issued by FedEx and that is in good credit standing. You or your means the shipper/sender, recipient and their agents, servants, employees, and any other person or entity having or claiming an interest in a shipment.
non-Waiver
any failure by us to enforce or apply a term, condition or provision of the FedEx Service Guide does not constitute a waiver of that term, condition or provision and does not otherwise impair our right to enforce such term, condition or provision.
account numbers
For transactions other than Bill Sender, Bill recipient or Bill third party, you must pay by cash (not accepted at all FedEx locations), check, money order or credit card. payment is required when you give us your package. For Bill Sender and Bill third party transactions, packages will not be accepted unless you provide a valid FedEx account number. For Bill recipient transactions, packages can be tendered without payment, but in order for the package to be delivered, the recipient must provide a valid FedEx account number or pay with cash, check, money order or credit card (if accepted as a form of payment in the destination country) at time of delivery. If the recipient or third party refuses to pay any transportation charges and other fees, including, but not limited to, duties and taxes, the package will be treated as undeliverable and the sender will be responsible for all transportation charges and other fees, including all special handling fees and duties and taxes. For customers utilizing our electronic shipping systems, a valid FedEx account number is required for Bill Sender, Bill recipient or Bill third party transactions. FedEx account holders who ship at the counter in staffed FedEx locations in the U.S. and pay for their shipping with cash, check, debit or credit card instead of charging their shipping to their FedEx account will pay FedEx retail rates instead of FedEx Standard List rates or account-Specific rates. Effective Jan. 18, 2010, FedEx account holders who pay for shipments originating in the U.S. with cash, check, debit or credit card instead of charging their shipping to their FedEx account will pay FedEx retail rates instead of FedEx Standard List rates or account-Specific rates. account numbers are issued by FedEx according to shipping location and are nontransferable. account numbers are issued and used solely at the discretion of FedEx. FedEx may discontinue the use of accounts, in whole or in part, and terminate all or particular accounts and account numbers at any time, for any reason, at its sole discretion. Improper, illegal or any other misuse of your FedEx account may also, at the sole discretion of FedEx, result in
loss of discounts or termination of the account. Improper, illegal or other misuse includes, but is not limited to, ordering supplies for any purpose other than shipping with FedEx, unauthorized consolidation of shipments owned by different parties, or violations of the terms and conditions in this FedEx Service Guide. If your account has been compromised or stolen, the account may be closed and you may be issued a new account. However, you will be responsible for all valid charges on the closed account. any supplies, materials, rights or privileges that you acquire by holding a FedEx account number may not be used for any purpose other than shipping with FedEx, and FedEx may seek damages against you for any improper, illegal or other misuse of your account. If your account is terminated, we reserve the right, at our sole discretion, to deny your application for new or additional FedEx account numbers at any time in the future. Except for canada- and puerto rico-based accounts, international account numbers may not be used for shipments between two points within the U.S. all charges will be billed and must be remitted in U.S. funds. all requests for account numbers are subject to credit investigation and verification by our credit department and customer account confirmation department. FedEx utilizes business credit reporting agencies, audited financial statements, Standard & poors and moodys bond ratings, and other sources as necessary, to determine eligibility for open credit terms. FedEx does not offer consumer credit privileges. any individual shipping for personal use must prepay the shipment charges or establish a FedEx account for billing directly to a major credit card. Stored-value cards or gift cards cannot be used to open an account; however, such cards may be used for payment when tendering a package at staffed FedEx shipping locations, and in conjunction with our credit card acceptance policy. the party to whom a FedEx account number is issued is liable for all charges to the account, including those resulting from unauthorized use. the account holder is responsible for the safekeeping of the account number. the account number should be released only to those authorized to ship on the account. Failure to keep your FedEx account current may result in your account being placed on a cash-only status. Use of an account on cash-only status may result in your package being delayed, rejected or returned until arrangements for payment are completed. If the account number to be billed is not valid, the shipment may be refused, delayed or returned until an alternative form of payment is secured. If a package is held, returned, or delivery is otherwise delayed because the account is not in good credit standing, you will not be entitled to a refund or credit of your transportation charges under the Service Failure money-Back Guarantee policy. You must use your FedEx account number to obtain any discount applicable to your account. Use of your account number constitutes your agreement that all packages and freight shipped via FedEx Express international services shall be subject to these terms and conditions, as modified, amended or supplemented. FedEx may provide trade credit information on its account holders to credit bureaus.
alcoholic Beverages
Only licensed entities may ship alcohol of any type with FedEx. For more information, go to fedex.com/us/wine. consumers may not ship alcohol. an ancillary clearance service fee may apply if your shipment requires special import clearance processing; see fedex.com for more information. For U.S. import: FedEx will not accept shipments of alcohol (beer, wine or spirits) to nonlicensed parties located in the U.S. from an international location. FedEx will accept shipments of alcohol (beer, wine and spirits) inbound to the U.S. when both the shipper and recipient are licensed entities. For more information, go to fedex.com/us/wine. the shipper must hold a license from the country of origin issued in accordance with that countrys law and regulations. The recipient, located in the U.S., is required to hold: (1) a basic permit for importer and/or wholesaler issued from the U.S. department of treasury, alcohol and tobacco tax and trade Bureau (ttB), and (2) if applicable, a wholesaler, dealer, distributor or manufacturer license issued from the state in which the recipient is located. For U.S. Export: FedEx will accept alcohol shipments for export from the U.S. when both the shipper and recipient are licensed entities, and wine shipments from licensed entities directly to consumers in a limited number of countries, subject to additional requirements and all applicable laws and regulations. For more information, go to fedex.com/us/wine. Shippers located in the U.S. must hold: (1) a basic permit for importer and/or wholesaler issued from the ttB, and (2) if applicable, a wholesaler, dealer, distributor, retailer or manufacturer license issued from the state in which the shipper is located. contact your FedEx account executive for complete details.
Table of Contents
117

a. Bill Sender means the specified charges will be billed to the sender. the senders FedEx account number must appear in the appropriate section of the air waybill, and the account should be current. FedEx International next Flight and FedEx International mailService shipments may only be shipped Bill Sender and Bill third party, but all charges must be verified (for U.S. accounts only). For duty-and-tax charges, Bill Sender means the sender will be invoiced for applicable duties and taxes and additional ancillary clearance fees incurred. B. Bill recipient means the specified charges will be billed to the recipient. In order to choose this billing option, the recipients valid FedEx account number must appear on the air waybill before it is delivered and payment on the account must be current, or the recipient must pay for the package at time of delivery. If the recipient is billed initially and refuses to make payment for the shipment, the charges may be rebilled to a third party. If not paid by the third party, any additional rebilling must be to the senders account. the sender is liable for, and will be billed for, all charges and fees in the event the recipient or any third party does not pay. C. Bill third party means the specified charges will be billed to someone other than the sender or recipient. In order to choose this billing option, the third partys valid FedEx account number must be entered in the appropriate section of the air waybill and must be in good credit standing. the sender is liable for, and will be billed for, all charges and fees in the event the recipient or any third party does not pay. If the third party refuses to pay, the transportation charges will automatically be billed to the sender and duties and taxes to the recipient. If the third party does not have credit arrangements with FedEx, the sender will automatically be billed. d. Invoices for transportation charges are payable within 15 days of the invoice date. Invoices for duties and taxes are payable upon receipt. E. We reserve the right to verify the method of payment for any shipment and to refuse any shipment for which the method of payment cannot be verified. F. at our sole discretion, we may accept requests to change billing instructions from the shipper or current bill-to party up to 90 days from the current invoice date. Such requests will be accepted only for unpaid shipments. FedEx must receive prior approval from the new bill-to party for: Transportation charges being rebilled to a consignee or third party when not due to a FedEx billing error. Duty-and-tax charges being rebilled to the shipper if originally billed to the consignee and not due to a FedEx billing error. Duty-and-tax charges being rebilled to the consignee or third party when not due to a FedEx billing error. G. Billing and Special handling Fees: 1. a special handling fee will be charged where no account number appears on the air waybill or where an incomplete, inaccurate or invalid account number appears on the air waybill in Bill Sender, Bill recipient or Bill third party transactions. If a Bill Sender, Bill recipient or Bill third party package is received without a FedEx account number, we will attempt to determine the correct account from our records and bill the account for all charges and fees, plus the special handling fee. any applicable discount will apply. If, however, we cannot determine the correct account, the transportation charges plus the special handling fee will be billed directly to the sender and no discount will be allowed. See rates in the FedEx Service Guide for details. 2. a US$20 special handling fee will be charged to you for any check or electronic funds transfer that is dishonored for any reason. h. duties and taxes may be assessed on the contents of shipments destined for international locations. If we advance duties and taxes on behalf of the payer, the payer may be assessed a surcharge based on a flat rate or a percentage of the total amount advanced (whichever is greater). See the duties and taxes section for details. i. Electronically captured data will be used for billing purposes in the event a billing copy of the air waybill is not available at the time of billing. J. charges in freely convertible currencies other than U.S. dollars are billed to the payers account. charges requiring conversion to a currency other than U.S. dollars will be calculated daily using the median bid price obtained from Oanda, an Internet exchange-rate service, except for those currencies where FedEx is required to use local bank rates to convert currency for payers in that country. the median bid price is the average price at which buyers offer to buy currencies from sellers during the given period. these currency conversion rates can be accessed at www.oanda.com.
Billing
the currency-conversion rate in effect one day prior to the ship date will be used for conversions to non-hyper-inflationary currencies. However, we reserve the right to use the exchange rate at invoice date, as opposed to shipment date, in countries where the currency is volatile. there is an additional exchange fee of 1.75 percent for conversion from any non-U.S. currency to U.S. dollars, 2.3 percent for U.S. dollars to any currency, and 2.0 percent between all non-U.S. currency conversions. the currencies of participating European Union countries will have stationary conversion rates to the euro. there is no exchange fee between currencies related to the euro. charges in currencies other than the U.S. dollars that are not freely convertible will be converted to U.S. dollars and billed to the payers account either at the free-market rate or at the official rate at which FedEx was permitted to purchase U.S. dollars in the relevant currency, at our sole option. K. nOtWItHStandInG anY paYmEnt InStrUctIOnS tHat arE GIVEn tO FEdEx, tHE SEndEr IS ULtImatELY LIaBLE FOr, WILL BE BILLEd FOr, and aGrEES tO paY, aLL cHarGES and FEES, IncLUdInG anY SpEcIaL HandLInG FEES and anY dUtIES Or taxES WHIcH WE HaVE adVancEd, rEGardLESS OF anY paYmEnt InStrUctIOnS tO tHE cOntrarY, IF tHE rEcIpIEnt Or tHIrd partY FaILS Or rEFUSES tO paY. l. You must furnish with your payment the invoice numbers to which your payment applies. Payment should be sent using your remittance advice to one of the following: (By FedEx Envelope) FedEx Lockbox 360353 room 154-0455 500 ross Street pittsburgh, pa 15262 (By U.S. postal Service) any customer not using electronic data interchange (EdI) or FedEx Billing Online whose billing address is in ct, dc, dE, KY, ma, md, mE, mI, nc, nH, nJ, nY, OH, PA, PR, RI, SC, VA, VT or WV should mail payment and remittance detail to: FedEx p.O. Box 371461 pittsburgh, pa 15250-7461 any customer not using EdI or FedEx Billing Online whose billing address is in aK, cO, Ia, Id, IL, In, KS, mn, mO, mt, nd, nE, nm, Sd, Wa, WI or WY should mail payment and remittance detail to: FedEx p.O. Box 94515 palatine, IL 60094-4515 any customer not using EdI or FedEx Billing Online whose billing address is in AL, AR, FL, GA, LA, MS, OK, TN or TX should mail payment and remittance detail to: FedEx p.O. Box 660481 dallas, tx 75266-0481 any customer not using EdI or FedEx Billing Online whose billing address is in AZ, CA, HI, NV, OR or UT should mail payment and remittance detail to: FedEx p.O. Box 7221 pasadena, ca 91109-7321 Customers who receive their invoices via EDI should mail their payment to: FedEx ErS p.O. Box 371741 pittsburgh, pa 15250-7741 customers who receive their invoices via FedEx Billing Online should mail their payment and remittance detail to: FedEx Billing Online p.O. Box 371599 pittsburgh, pa 15250-7599
118
Table of Contents
m. customers using an EdI format for invoicing are required to submit remittance data electronically. Some invoice adjustment requests may also be transmitted electronically. n. If you are interested in or have questions regarding any of our invoicing or payment methods, contact your FedEx account executive or call revenue Services at 1.800.GoFedEx 1.800.463.3339 (say billing), or access our Internet application manage my account at fedex.com. o. invoice adjustments/overcharges: 1. We reserve the right to audit air waybills and shipments made via any means, including, but not limited to, an electronic shipping device, to verify service selection and shipment weight. If the service selected or weight entered is incorrect, we may make appropriate adjustments to the shipment charges at any time. 2. default Billing. Senders are solely responsible for accurately completing all sections of the air waybill and for the entry of accurate shipment information into any electronic shipping device. If you fail to provide or correctly enter this information, you will be billed and agree to pay based on our estimate of the number of packages transported and either the dimensional weight at the time of billing or a standard default weight-per-package estimate, both of which will be determined by us at our sole discretion. If no service is marked, we will send your shipment via FedEx International priority, FedEx International Economy, FedEx International priority Freight or FedEx International Economy Freight service as selected by us at our sole discretion. For FedEx International priority and FedEx International Economy services, the recipients postal code is critical to correct invoicing (to those countries that are in multiple rate scales). any omission or incorrect entry will result in a billing based on a default postal code. 3. Our money-back guarantee policy governs and is the exclusive remedy for requests for refunds or credits related to service failures. (See the money-Back Guarantee policy section for applicable notice provisions and other conditions.) If the moneyback guarantee is suspended or revoked, there is no remedy. 4. requests for invoice adjustments due to an overcharge must be received within 60 days after the original invoice date (or ship date if prepaid by cash, check, money order or credit card). 5. FedEx is not obligated to refund any overcharge or pay any other obligation owed when your FedEx account is, or has been in the past, more than 60 days past due. 6. If your account is more than 60 days past due, FedEx may, at its sole discretion, apply any overcharge amounts or other overpayments it agrees are owed to you against the oldest invoices. 7. You may request an invoice adjustment for reasons not related to a service failure in the following ways: a. Use our Internet application FedEx Billing Online at fedex.com if you are a registered user; or b. Submit your request through the invoice adjustment feature at fedex.com; or c. Submit the request in writing using the invoice adjustment form on the back of your invoice. If your request exceeds the space available on the form, you may submit your request via e-mail using the formatted spreadsheet and e-mail address provided at fedex.com/us/account/invhome/other/eremit.html; or d. Submit the request via our telephone invoice adjustment system at 1.800.GoFedEx 1.800.463.3339 (say billing). If you choose to submit your request via the telephone invoice adjustment system, the request must state the reason you believe an adjustment or refund is warranted and must provide the following: the FedEx account number (if any); the FedEx tracking number; and the date of shipment. a partial payment against an invoice is not considered a request for invoice adjustment or notice of a refund request. 8. If you choose to send your request for an invoice adjustment for non-service-related failure via FedEx or U.S. Postal Service, please send it to: FedEx revenue Services 3965 airways Blvd. module G memphis, tn 38116 You may also send your request via fax to the FedEx toll-free fax service: 1.800.548.3020. 9. We will not be liable for any invoice adjustment unless you comply with the notice requirements described above. the filing of a lawsuit against us does not constitute compliance with these notice provisions.
Table of Contents
For additional information or assistance regarding billing issues, contact FedEx revenue Services at 1.800.GoFedEx 1.800.463.3339 (say billing), 7 a.m. to 6 p.m. (cSt), monday through Friday. p. additional Taxes. If a value-added, consumption or similar tax is applicable to your shipment, we reserve the right to add that amount to your shipping charges without notice. We pay any applicable excise tax on the air transportation portion of our service. Q. the shipper and any other party who is liable for payment are responsible for all reasonable costs incurred by FedEx in obtaining or attempting to obtain payment for services rendered by us. Such costs include, but are not limited to, attorneys fees, collection agency fees, interest and court costs. r. at our sole discretion, FedEx may transfer and assign ownership of, and any rights to collect, any and all charges due and payable to us. a. as used in the FedEx Express terms and conditions, Warsaw convention means the convention for the Unification of certain rules relating to International carriage by air, signed at Warsaw, Oct. 12, 1929, or that convention as amended, including the montreal protocol no. 4. montreal convention means the convention for the Unification of certain rules relating to International carriage by air, signed at montreal, may 28, 1999. carrier includes the air carrier issuing the air waybill and all air carriers that carry the goods or perform any other services related to the carriage. B. When the carriage involves an ultimate destination or stop in a country other than the country of departure, the Warsaw convention or montreal convention may be applicable. the convention governs and, in most cases, limits our liability for loss of, damage to or delay of cargo. C. the Warsaw convention and the montreal convention limit our liability for loss or delay of or damage to your shipment, unless you declare a higher value for carriage and pay the required fee as described below. the interpretation of the relevant conventions liability limit may vary depending on the destination country. If the Warsaw convention as amended by montreal protocol no. 4 applies to your shipment, our liability is limited to 17 Special drawing rights (Sdrs) per kilo, unless you declare a higher value for carriage and pay the required fee. If the montreal convention applies to your shipment, our liability is limited to 19 Sdrs per kilo, unless you declare a higher value for carriage and pay the required fee. Otherwise, our liability is limited to US$9.07 per pound (US$20.00 per kilo) unless you declare a higher value for carriage and pay the required fee. d. to the extent not in conflict with the rules relating to liability for international carriage as established by the Warsaw convention or the montreal convention, carriage and other services performed by us are subject to the provisions of the FedEx Service Guide and applicable tariffs as amended from time to time, which are incorporated in the FedEx Service Guide by reference. the tariffs, if any, may be inspected at our corporate headquarters in memphis, tenn. E. FedEx assumes no obligation to carry the goods by any specified aircraft or over any particular route or to make connections at any point according to any schedules. You agree FedEx may, without notice, substitute alternative carrier or aircraft, deviate from the route or routes, or cause the goods to be transported by motor vehicle. tHErE arE nO StOppInG pLacES tHat arE aGrEEd tO at tHE tImE OF tEndEr OF tHE SHIpmEnt, and WE rESErVE tHE rIGHt tO rOUtE tHE SHIpmEnt In anY WaY WE dEEm apprOprIatE.
Carriage Under international Conventions
Cartage agents
We provide pickup and delivery to many international locations. a. If you elect to make arrangements for pickup or delivery directly with a cartage agent, you are responsible for all charges and fees assessed by the cartage agent. the invoice you receive from us will reflect only our charges and fees. B. Our delivery commitment time and money-back guarantee policy apply only to the portion of the transportation handled directly by us. (See the money-Back Guarantee policy section.) the delivery commitment time begins when the cartage agent tenders the shipment to us and ends when a shipment is available for pickup by you or a cartage agent. Our tender of a shipment to a cartage agent constitutes delivery of the shipment by us for all purposes. We are not responsible for service failures as a result of cartage agent pickups or deliveries. C. a special handling fee applies; see rates in the FedEx Service Guide. d. cartage agents are independent contractors. they are neither employees nor agents of FedEx Express, and we are not responsible for any of their acts or omissions.
119

a. We must receive notice of a claim due to damage (visible or concealed), delay (including spoilage claims) or shortage within 21 calendar days after delivery of the shipment. (See the money-Back Guarantee policy section for the time period to request a refund or credit of transportation charges due to a service failure.) We must receive notice of all other claims, including, but not limited to, claims for nondelivery or misdelivery, within nine months after the package was tendered to FedEx Express for shipment. B. notice of claims for which you are seeking more than US$100 must be in writing. all claims must be made within the time limits set forth above. C. Your notice of claim must include complete shipper and recipient information, as well as the FedEx tracking number, date of shipment, number of pieces, and shipment weight. Failure to provide us with notice in the manner and within the time limits set forth in paragraphs (a) through (B) will result in denial of your claim, and we will have no liability or obligation to pay your claim. the filing of a lawsuit does not constitute compliance with these notice provisions. d. Written documentation supporting the amount of your claim must be delivered to us within nine months after the package was tendered to FedEx Express for shipment. Such documentation may include original purchase invoices, estimates or invoices for repair, expense statements, appraisals, final confirmation screen if online order with proof of purchase, or other records. these documents must be verifiable to our satisfaction. E. We are not obligated to act on any claim until all transportation charges have been paid. the claim amount may not be deducted from these charges or from any outstanding balance owed to us. F. FedEx reserves the right to inspect a damaged shipment on the recipients premises as well as the right to retrieve the damaged package for inspection at a FedEx facility. the terms and conditions applicable to the original shipment (including any declared value) will govern the disposition of all claims in connection with the shipment, including any claim relative to the retrieval, inspection or return of the package. When a package is picked up for inspection, a receipt for the damaged package will be provided if requested by the recipient. all of the original shipping cartons, packing and contents must be made available for our inspection and retained until the claim is concluded. G. Except in the case of concealed damage, receipt of the shipment by the recipient without written notice of damage on the air waybill is prima facie evidence that the shipment was delivered in good condition. h. We do not accept claims from customers whose packages were sent through a package consolidator. (See the package consolidators section.) i. Only one claim can be filed in connection with a shipment. acceptance of payment of a claim shall extinguish any right to recover in connection with that shipment. J. When we resolve a claim by paying full value for a shipment, we reserve the right to pick up the package for salvage, and all rights, title to, and interest in the package shall vest with us. K. You can file a claim in the following ways: 1. Submit claims online at fedex.com/us/claimsonline for U.S. export shipments to all countries served by FedEx Express and U.S.-inbound shipments from canada. 2. Send written claims, including the completed claim form and supporting documentation, via the U.S. Postal Service or fax to: FedEx cargo claims department p.O. Box 256 pittsburgh, pa 15230 Fax: 1.877.229.4766 If you fax your completed claim form and supporting documentation, FedEx will send you a confirmation letter by return fax. 3. call customer service at 1.800.GoFedEx 1.800.463.3339 (say claims) to obtain a case number for your claim, then complete a print copy of the claim form. You may have to submit supporting documentation using FedEx claims Online or the mailing address or fax number listed above. l. FaILUrE tO cOmpLY WItH anY OF tHE aBOVE cOndItIOnS WILL rESULt In tHE dEnIaL OF YOUr cLaIm.
Claims
a. We do not provide individual consumer credit privileges. B. as a condition of extending credit privileges, FedEx reserves the right to require business customers to provide current financial information, agree to bank draft arrangements for payment on account, provide a security deposit or provide a bank letter of credit. C. When credit privileges are extended, FedEx reserves the right to establish and enforce a credit limit on your account. at our sole discretion, we may review and amend a credit limit on your account. d. the invoice date begins the credit term cycle, and payment for transportation charges is due within 15 days from the invoice date. Failure to keep your FedEx account current will result in your account being placed on cash-only status. this status may impair your ability to use our services, delay your shipments and may result in the loss of any applicable discounts. duties, taxes and other fees are payable immediately upon receipt of our invoice. If transportation charges and duties and taxes are on the same invoice, all charges are due upon receipt of invoice. E. IF tHE accOUnt nUmBEr tO BE BILLEd IS nOt In GOOd crEdIt StandInG, tHE pacKaGE maY BE rEFUSEd, HELd Or StOppEd In tranSIt UntIL YOU maKE aLtErnatIVE paYmEnt arranGEmEntS. tHE mOnEY-BacK GUarantEE pOLIcY WILL nOt appLY In SUcH cIrcUmStancES. F. the shipper, and any other party who is liable for payment, is responsible for all reasonable costs incurred by FedEx in obtaining or attempting to obtain payment for services rendered by us. Such costs include, but are not limited to, attorneys fees, collection agency fees, interest and court costs. G. credit privileges will not be restored until you have paid all past-due balances in full and all costs, fees and expenses incurred by FedEx in collecting or attempting to collect such balances. FedEx may require establishment of electronic funds transfer as a prerequisite to credit restoration. FedEx may decline to restore credit privileges even if all costs, fees and expenses are paid. h. customers requesting removal from cash-only status must contact the FedEx recovery collections department at 1.800.506.7580. i. We may apply payments made on your account to any unpaid invoice issued on your account, at our sole discretion. J. requests for research or refunds of payment must be received within 60 days from the date of payment.
Credit Terms
Customs Clearance
Collect on delivery (C.o.d.) Service

We do not offer c.O.d. service to international destinations. a shipment marked c.O.d. will be returned and all related charges will be billed to the sender.
a. all shipments that cross international borders must be cleared through customs and may also require clearance from other regulatory agencies in the destination country prior to delivery to the recipient. B. Except as provided under the FedEx International Broker Select section at fedex.com, we (or a broker selected by us) will submit shipments to customs and other regulatory agencies for clearance. duties and taxes will be advanced on behalf of the sender and recipient provided appropriate credit arrangements have been made in advance. (See the Billing and duties and taxes sections.) FedEx may charge an ancillary clearance service fee, where applicable, on international shipments for clearance processing, for services requested by the recipient or importer of record, or to recover the costs passed to FedEx by the regulatory agency for regulatory filing. the types and amounts of fees vary by country. (See fedex.com/ancillary/go/service for a list of ancillary clearance service fees in your destination country.) C. In some instances, at our option, we accept instructions from recipients to use a designated customs broker other than FedEx (or the broker selected by FedEx) or the broker designated by the shipper. In any event, FedEx (or the broker selected by FedEx) reserves the right to clear the shipment if the broker cannot be determined or will not perform clearance or if complete broker information is not provided (including name, address, phone number and postal code). d. When shipments are held by customs or other agencies due to incorrect or missing documentation, we may attempt first to notify the recipient. If local law requires the correct information or documentation to be submitted by the recipient and the recipient fails to do so within a reasonable time as we may determine, the shipment may be considered undeliverable. (See the Undeliverable Shipments section.) If the recipient fails to supply the required information or documentation, and local law allows the sender to provide the same, we may attempt to notify the sender. If the sender also fails to provide the information or documentation within a reasonable time as we may determine, the shipment will be considered undeliverable. We assume no responsibility
120
Table of Contents

F. FedEx is not required to add dry ice to packages in its system or to provide re-icing services. G. Each shipment must be accompanied by the 8-1/2 Shippers declaration for dangerous Goods form when required. title 49cFr paperwork cannot be used for international dangerous goods shipments (except for a U.S. territory or commonwealth such as puerto rico), and such shipments will be refused or returned to the sender. h. Lithium batteries (Un 3090) that are primary non-rechargeable require pre-approval to ship. this applies both to those that are fully regulated and those that meet the definition of Iata Section II lithium batteries. For details, go to fedex.com and enter keyword lithium batteries. i. If the recipient refuses a package or freight piece containing dangerous goods, or the package leaks or is damaged, it will be returned to the shipper if possible. If the shipper refuses to accept the returned shipment or it cannot be returned because of leakage or damage due to faulty packaging, the shipper is responsible for and agrees to reimburse and otherwise indemnify FedEx for all costs, fees, and expenses it incurs in connection with the cleanup and disposal of the package or freight piece. the shipper agrees to indemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result of the shippers failure to comply with FedEx dangerous Goods shipping requirements. J. We have the right to refuse any package or freight piece with an odor or any package that is wet or leaking. If a dangerous goods shipment damages or contaminates any property, the shipper is solely responsible for and will reimburse and indemnify FedEx for any and all costs, fees and expenses it incurs in connection with the cleanup of such damage or contamination. K. not all FedEx locations accept dangerous goods, and we reserve the right to refuse dangerous goods at any location where they cannot be accepted in accordance with applicable law. dangerous goods shipments, including dry ice and Biological Substance, category B (Un 3373) shipments, are not accepted at FedEx Express drop Box locations, FedEx Office print & Ship center locations, FedEx authorized Shipcenter locations, and unstaffed FedEx locations. FedEx Express shipments containing Iata Section II lithium batteries are accepted at FedEx Office print & Ship center locations and may be placed in FedEx Express drop Boxes. l. Note: We are required by law to report improperly declared or undeclared shipments of dangerous goods to the U.S. department of transportation (dOt). the shipper may be subject to fines and penalties under applicable law. the dOt/Federal aviation administration (Faa) requires every shipper to have job-specific dangerous goods training prior to tendering a dangerous goods shipment to FedEx or another air carrier. When individuals tender a shipment containing dangerous goods it must be properly classified, packaged, marked, labeled and identified as dangerous goods, and include the correct dangerous goods documentation. m. dangerous goods may not be rerouted to an address other than the original intendedrecipients address provided by the shipper. (Note: Shipments may be made available as hold for pickup or be returned to the sender.) n. We are required to maintain proper segregation of incompatible dangerous goods on all vehicles and aircraft. this necessity may cause the shipment to move on the next available truck route or flight on which proper segregation can be maintained. o. If you have questions regarding shipments of dangerous goods, you may call 1.800. GoFedEx 1.800.463.3339 and say dangerous goods to connect to our dangerous Goods/ Hazardous materials Hotline for assistance.
1
for our inability to complete a delivery due to incorrect or missing documentation, whether or not we attempt to notify the recipient or sender. (See the Undeliverable Shipments section.) E. Shipments requiring documentation in addition to the FedEx International air Waybill, the FedEx International next Flight air Waybill or the FedEx International mailService air Waybill (e.g., a commercial Invoice) may require additional transit time. proper completion of necessary documentation, with complete and accurate shipment information, including the appropriate Harmonized tariff Schedule code, is the shippers responsibility. F. Shipments that contain goods or products that are regulated by multiple government agencies within the destination country (such as the department of agriculture, the Food and drug administration, the Fish and Wildlife Service and the Federal communications commission in the U.S. and comparable agencies in the destination country) may require additional time for clearance. G. the sender is responsible for making sure goods shipped internationally are acceptable for entry into the destination country. all charges for shipment to and return from countries where entry is not permitted are the senders responsibility. h. We assume no responsibility for shipments abandoned in customs, and such shipments may be considered undeliverable. i. If acceptable wildlife products are shipped via the FedEx International Broker Select service option for U.S. import, they must be addressed to a broker at one of the 18 designated U.S. Fish and Wildlife ports. J. U.S. import shipments that contain products that originate from wildlife or contain wildlife may require original permits/certificates (cItES) for U.S. Fish and Wildlife Service clearance. U.S. importers of wildlife products must obtain an import license from the U.S. Fish and Wildlife Service for commercial shipments. K. the U.S. Food and drug administration (Fda) requires completion of Fda prior notice for certain shipments containing food or food articles for human or animal consumption prior to their arrival in the U.S. a copy of the Fda prior notice confirmation record must be included with the shipping documentation for all foods and food products that require prior notice. l. For shipments that must be cleared through customs by the recipient, FedEx will deliver the customs paperwork to the recipient, and delivery of paperwork constitutes timely delivery. a. We accept most classes of dangerous goods as FedEx Express international shipments to and from dangerous-goods-designated cities in the following countries: the U.S.,1 Europe, Japan, canada, Barbados, St. maarten, aruba, trinidad, tobago, the U.S. Virgin Islands and South Korea. dangerous goods can also be shipped to many locations via FedEx International premium, FedEx International Express Freight and FedEx International airportto-airport. B. all packages containing dangerous goods must comply with the International civil aviation Organization (IcaO) technical Instructions for the Safe transport of dangerous Goods by air, the International air transport association (Iata) dangerous Goods regulations and, where applicable, title 49 of the code of Federal regulations. Shippers of dangerous goods, whether prepared under IcaO/Iata or 49cFr, must comply with all FedEx Express variations listed in the current edition of the International air transport association (Iata) tariff. all packages containing dangerous goods must comply with the Iata dangerous-goods regulations. the only exception is for a U.S. territory or commonwealth such as puerto rico. Shippers may use 49cFr when prepared by air as limited by the commodities FedEx Express accepts prepared under these regulations. the shipper is responsible for complying with all packing requirements and appropriate marking and labeling of the package, documentation, as well as compliance with all applicable local, state and federal laws, regulations, ordinances and rules. the shipper is also responsible for ensuring the recipient complies with all applicable local, state and federal laws, regulations, ordinances and rules for applicable hazard classes. dangerous goods can only be shipped using the FedEx Expanded Service International air Waybill when using a paper air waybill for express service. C. Shippers must comply with all applicable local, state and federal laws governing packing, marking and labeling of shipments of blood and blood products, regardless of whether they are infectious. d. FedEx packaging may not be used to ship dangerous goods (except for Biological Substance, category B [Un 3373], which may be shipped in the FedEx Un 3373 pak, and Iata Section II lithium batteries, which may be shipped in FedEx boxes and tubes). E. FedEx Express does not accept dangerous goods shipments prepared exclusively for ground shipment.
Table of Contents
dangerous Goods
Certain restrictions apply for Alaska and Hawaii shipments; see the Dangerous Goods section at fedex.com.
declared Value for Carriage and limits of liability (not insurance Coverage)
the declared value for carriage of any package represents our maximum liability in connection with a shipment of that package, including, but not limited to, any loss, damage, delay, misdelivery, nondelivery, misinformation, any failure to provide information, or misdelivery of information relating to the shipment. It is the shippers responsibility to prove actual damages. Exposure to and risk of any loss in excess of the declared value is assumed by the shipper. You may transfer this risk to an insurance carrier of your choice through the purchase of an insurance policy. contact an insurance agent or broker if you desire insurance coverage. WE dO nOt prOVIdE InSUrancE cOVEraGE OF anY KInd. a. If for any reason the Warsaw convention or the montreal convention (see the carriage Under International conventions section) does not govern our liability, our maximum liability for loss, damage or delay, or any claim with regard to any shipment moving to or from the
121

(declared Value for Carriage and limits of liability, cont.)

U.S. is limited to US$100, US$9.07 per pound or US$20.00 per kilo, whichever is greater, unless you declare a higher value for carriage and pay a greater charge. the interpretation of the relevant conventions liability limit may vary depending on the destination country. If the Warsaw convention as amended by montreal protocol no. 4 applies to your shipment, our liability is limited to 17 Special drawing rights (Sdrs) per kilo, unless you declare a higher value for carriage and pay the required fee. If the montreal convention applies to your shipment, our liability is limited to 19 Sdrs per kilo, unless you declare a higher value for carriage and pay the required fee. Otherwise, our liability is limited to US$9.07 per pound (US$20.00 per kilo) unless you declare a higher value for carriage and pay the required fee. FedEx International priority Freight and FedEx International Economy Freight shipments have a maximum declared-value limit of US$100,000 to most destinations. FedEx International Broker Select shipments to many countries are allowed to exceed the country declared-value-for-carriage limit (but not the FedEx International priority and FedEx International Economy maximum of US$50,000 per shipment). Except as limited below, unless a higher value is declared and paid for, our liability for each package shipped between puerto rico and the U.S. is limited to US$100 or US$9.07 per pound (whichever is greater). a minimum charge will be assessed for each package exceeding US$100 in declared value. For each package exceeding US$500 in declared value, an additional amount will be charged for each US$100 (or fraction thereof) of declared value. See rates in the FedEx Service Guide for details. Except as limited below, the declared-value limit for shipments between puerto rico and the U.S. is US$50,000 per shipment, rather than US$50,000 per package. For packages shipped between puerto rico and the U.S., or sent to any international location, the declared value for carriage cannot be greater than the declared value for customs. a FedEx Envelope and FedEx pak to and from puerto rico is limited to a declared value for customs and carriage of US$100. B. If you declare a higher value for carriage, an additional amount will be assessed for each US$100 (or fraction thereof) by which the declared value for carriage exceeds the US$100 or US$9.07 per-pound liability limitation, whichever is applicable. See rates in the FedEx Service Guide for details. EVEn IF a HIGHEr VaLUE IS dEcLarEd, OUr LIaBILItY FOr LOSS, damaGE Or dELaY OF a SHIpmEnt WILL nOt ExcEEd ItS rEpaIr cOStS, ItS dEprEcIatEd VaLUE Or ItS rEpLacEmEnt cOSt, WHIcHEVEr IS LESS. C. the maximum declared value for customs and carriage for the contents of a FedEx Envelope or a FedEx pak, regardless of destination, is US$100 or US$9.07 per pound, whichever is greater. Goods with a value (actual or declared) exceeding US$100 should not be shipped in a FedEx Envelope or FedEx pak. d. the maximum declared value for customs and carriage for a FedEx international shipment, if other than a FedEx Envelope or FedEx pak, can be found at fedex.com under the individual country listing. Except as limited below, the maximum declared value per shipment for FedEx International next Flight is US$50,000. If a FedEx International next Flight shipment is tendered to FedEx palletized or shrinkwrapped as one single unit, the maximum declared value is US$50,000. If more than one FedEx International next Flight package is shipped on one air waybill, the declared value for carriage of each package will be determined by dividing the total declared value for carriage by the number of packages in the shipment; the liability of FedEx for loss or damage will be limited to the actual value of the package(s) lost or damaged, not to exceed the per-package declared value. E. Shipments (packages or freight) containing all or part of the following items are limited to a maximum declared value for carriage of US$1,000 per shipment or US$9.07 per pound, whichever is greater. Import of any of the following items may be prohibited by individual countries, and a lower declared-value limitation for a country will control this stated limitation for such items: 1. artwork, including any work created or developed by the application of skill, taste or creative talent for sale, display or collection. this includes, but is not limited to, items (and their parts) such as paintings, drawings, vases, tapestries, limited-edition prints, fine art, statuary, sculpture and collectors items. 2. Film, photographic images (including photographic negatives), photographic chromes and photographic slides. 3. any commodity that by its inherent nature is particularly susceptible to damage or the market value of which is particularly variable or difficult to ascertain. 4. antiques, or any commodity that exhibits the style or fashion of a past era and whose history, age or rarity contributes to its value. these items include, but are not limited to, furniture, tableware and glassware. 5. Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains, china, crystal, glass, framed glass, and any other commodity with similarly fragile qualities. 6. plasma screens. 7. Jewelry, including, but not limited to, costume jewelry, watches and their parts, mount gems or stones (precious or semiprecious), industrial diamonds, and jewelry made of precious metal. 8. Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts. 9. precious metals, including, but not limited to, gold and silver bullion or dust, precipitates, or platinum (except as an integral part of electronic machinery). 10. Stocks, bonds, cash letters or cash equivalents, including, but not limited to, food stamps, postage stamps (not collectible), travelers checks, lottery tickets, money orders, gift cards and gift certificates, prepaid calling cards (excluding those that require a code for activation), bond coupons, and bearer bonds. 11. Liquor stamps and tax stamps. 12. collectors items such as sports cards, souvenirs and memorabilia. (collectors coins and stamps may not be shipped. See the prohibited Items section.) 13. Guitars and other musical instruments that are more than 20 years old, and customized or personalized musical instruments. F. the declared value for carriage cannot be greater than the declared value for customs. G. When the sender has not specified the declared value for carriage of each package on an air waybill, but has specified a total declared value for all packages, the declared value for each package will be determined by dividing the total declared value by the number of packages on the air waybill unless you provide verifiable evidence supporting a different allocation. the declared value of any package in a shipment cannot exceed the declared value of the total shipment. h. notwithstanding anything else in the FedEx Service Guide, we are not liable for any loss of, damage to or delay, misdelivery or nondelivery of unacceptable shipments, including, but not limited to, cash or currency, nor misdelivery of information. i. notwithstanding anything else in the FedEx Service Guide, we are not liable for any loss, damage or delay to any package that is not adequately packaged by the shipper. J. anY EFFOrt tO dEcLarE a VaLUE In ExcESS OF tHE maxImUmS aLLOWEd In tHE FEdEx SErVIcE GUIdE IS nULL and VOId. OUr accEptancE FOr carrIaGE OF anY SHIpmEnt BEarInG a dEcLarEd VaLUE In ExcESS OF tHE aLLOWEd maxImUmS dOES nOt cOnStItUtE a WaIVEr OF anY prOVISIOn OF tHE FEdEx SErVIcE GUIdE aS tO SUcH SHIpmEnt. K. rEGardLESS OF tHE dEcLarEd VaLUE OF a pacKaGE, OUr LIaBILItY FOr LOSS, damaGE, dELaY, mISdELIVErY, nOndELIVErY, mISInFOrmatIOn, anY FaILUrE tO prOVIdE InFOrmatIOn, Or mISdELIVErY OF InFOrmatIOn, WILL nOt ExcEEd a SHIpmEntS rEpaIr cOSt, ItS dEprEcIatEd VaLUE Or ItS rEpLacEmEnt cOSt, WHIcHEVEr IS LESS. l. the shipper is responsible for accurately completing the air waybill or other shipping documents, including completion of the declared-value section. We cannot honor requests to change the declared-value information on the air waybill after tender to FedEx. m. See the Liabilities not assumed section for other limitations and exclusions on our liability. n. additional restrictions may apply to a shipment if sent pursuant to an airline interline agreement.
dimensional Weight (Volumetric Weight)

dimensional-weight pricing is applicable on a per-shipment basis to all shipments in customer packaging. FedEx packaging may also be subject to dimensional-weight pricing. If the dimensional weight exceeds the actual weight, charges based on the dimensional weight will be assessed. customers who fail to apply the dimensionalweight calculation to a package may be assessed dimensional-weight charges by FedEx. See the dimensional Weight description in the Fees and Other Shipping Information section of this Service Guide for additional details.
duties and Taxes
a. In order to complete clearance of certain items through customs, we may be required to advance on your behalf certain duties and taxes as assessed by customs officials. For all shipments we may contact the payer before clearance is complete to confirm the arrangements for reimbursing us. at our sole discretion, we may require confirmation of reimbursement arrangements as a condition to completion of clearance
122
Table of Contents
and delivery including, but not limited to, cases of deliveries to recipients that we believe are not creditworthy and of shipments with high declared values. B. duties and taxes may generally be billed to the sender, the recipient or a third party. If the sender fails to designate a payer on the air waybill, duties and taxes will automatically be billed to the recipient where allowed. Bill Sender duties and taxes and Bill third party duties and taxes are options available only for deliveries to specified locations (call FedEx Express International customer Service at 1.800.GoFedEx 1.800.463.3339 and say international services). rEGardLESS OF anY paYmEnt InStrUctIOnS tO tHE cOntrarY, tHE SEndEr IS ULtImatELY rESpOnSIBLE FOr paYmEnt OF dUtIES and taxES IF paYmEnt IS nOt rEcEIVEd. If transportation charges for a shipment are billed to a credit card, FedEx reserves the right to also settle uncollected duties and taxes charges associated with that shipment to the credit card account. C. In the event we advance duties, taxes or other fees, including the U.S. merchandise processing Fee, on behalf of the payer, the payer will be assessed a surcharge based on a flat rate or a percentage of the total amount advanced. this surcharge will vary depending upon the destination country. For U.S. import shipments, the surcharge is either 2 percent of the total amount advanced or US$5.50, whichever is greater. d. Shipments marked Bill recipient duties and taxes may be delayed if we are not able to reach the recipient to confirm that we will be reimbursed for any amounts advanced, and the money-back guarantee will not apply in these cases. (See the Liabilities not assumed and money-Back Guarantee policy sections.) E. If a recipient refuses to pay the duties and taxes, we may contact the sender. If the sender refuses to make satisfactory arrangements to reimburse us, the shipment may be returned to the sender or placed into a general order warehouse or a customs-bonded warehouse. the sender must then pay both the original transportation charges and the return charges. If we advanced any amounts as duties and taxes at either the original destination or upon return, the sender shall also be liable for such amounts. F. payment for duties and taxes will be made by one of the following means at the sole discretion of FedEx: cash, check (personal or business, provided valid identification is offered), money order, travelers check, or debit or deferment account. FedEx does not accept prepayment of duties and taxes at the time of shipment. payment of duties and taxes may not be made by credit card. G. In the event that we require confirmation of duties and taxes reimbursement arrangements from the recipient, we will attempt to contact the recipient no later than 12 p.m. on the day the shipment is available for customs clearance in the destination country and inform the recipient of the estimated duties and taxes amount. If an arrangement satisfactory to us is made, the shipment will then be cleared through customs and delivered. If the shipment clears customs by 5 p.m. on the day arrangements are confirmed, delivery will be scheduled for the next business day by 5 p.m. or the end of the local business day. In the event we have cleared packages on your behalf and you do not have credit arrangements with FedEx, payment may be required prior to the release of your shipment. h. In the event the accuracy or propriety of duties and taxes assessed on a shipment is disputed, FedEx or its designated broker may review the shipping documents tendered with the shipment. If FedEx determines that the duties and taxes were properly assessed, the shipper agrees to pay the duties and taxes.
Extra-large packages
Extra-large packages are pieces weighing less than 151 lbs. (or destination country limit) that exceed 130 inches (or destination country limit) in length and girth combined. these pieces may be refused, or at our sole discretion may be considered as FedEx International priority Freight or FedEx International Economy Freight shipments once accepted by us, and a minimum chargeable weight of 151 lbs. may be applied regardless of actual weight.
Fuel Surcharge
We reserve the right to assess fuel and other surcharges on shipments without notice. the duration and amount of any surcharge will be determined at our sole discretion. By tendering your shipment to FedEx, you agree to pay the surcharges, as determined by FedEx. the fuel surcharge rate, if applicable, is available on fedex.com.
inspection of Shipments
We may, at our sole discretion, open and inspect any shipment without notice. Governmental authorities may also open and inspect any shipment at any time.
liabilities not assumed

FEdEx ExprESS WILL nOt BE LIaBLE FOr anY damaGES In ExcESS OF tHE dEcLarEd VaLUE Or US$100 Or tHE amOUnt SEt BY tHE mOntrEaL Or WarSaW cOnVEntIOnS (aS amEndEd), WHIcHEVEr IS GrEatEr, FOr carrIaGE OF a SHIpmEnt arISInG FrOm tranSpOrtatIOn SUBJEct tO tHE tErmS and cOndItIOnS cOntaInEd In tHE FEdEx SErVIcE GUIdE, WHEtHEr Or nOt FEdEx ExprESS KnEW Or SHOULd HaVE KnOWn tHat SUcH damaGES mIGHt BE IncUrrEd. In no event shall FedEx Express, including, without limitation, agents, contractors, employees and affiliates, be liable for any special, incidental or consequential damages, including, without limitation, loss of profits or income, whether or not FedEx Express had knowledge that such damages might be incurred. If we inadvertently accept a shipment with a destination city or cities that we do not serve in a country to which FedEx Express international services are provided, we may attempt to complete the delivery. However, we will not be liable and we will not provide any proof of delivery. the delivery commitment listed for such country will not apply, and the applicable rate will be the highest for that country plus the maximum extended service area surcharge. In these cases, the money-back guarantee applies only to the portion of the transportation provided directly by us. We will not be liable or responsible for loss, damage or delay caused by events we cannot control. We will not be liable for, nor will any adjustment, refund or credit of any kind be given as a result of any loss, damage, delay, misdelivery, nondelivery, misinformation or any failure to provide information, except such as may result from our sole negligence. We will not be liable for, nor will any adjustment, refund or credit of any kind be given as a result of, any loss, damage, delay, misdelivery, nondelivery, misinformation or failure to provide information caused by or resulting in whole or in part from: a. the act, default or omission of any person or entity, other than FedEx, including those of any local, state or federal government agencies. B. the nature of the shipment, including any defect, characteristic or inherent vice of the shipment. C. Your violation of any of the terms and conditions contained in the FedEx Express terms and conditions, as amended or supplemented, or on an air waybill, standard conditions of carriage, tariff or other terms and conditions applicable to your shipment, including, but not limited to, the improper or insufficient packing, securing, marking and addressing of shipments, or use of an account number not in good credit standing, or failure to give notices in the manner and time prescribed. d. perils of the air, public enemies, criminal acts of any person(s) or entities including, but not limited to, acts of terrorism, public authorities acting with actual or apparent authority, authority of law, local disputes, civil commotion, hazards incident to a state of war, local, national or international weather conditions (as determined solely by us), local, national or international disruptions in air or ground transportation networks (as determined solely by us), strikes or anticipated strikes (of any entity, including, but not limited to, other carriers, vendors or suppliers), labor disruptions or shortages caused by pandemic conditions or other public health event or circumstances, natural disasters (earthquakes, floods and hurricanes are examples of natural disasters), conditions that present a danger to our personnel, and disruption or failure of communication and information systems (including, but not limited to, our systems).
Export Control laws

You are responsible for and warrant your compliance with all applicable laws, rules and regulations, including, but not limited to, the export laws and government regulations of any country to, from, through or over which your shipment may be carried. You agree to furnish such information and complete and attach to the air waybill such documents as necessary to comply with such laws, rules and regulations. In addition, you specifically warrant that you will not tender any shipments to us if you are listed on the denied persons List maintained by the U.S. department of commerce. You also warrant that you will not attempt to ship to persons or entities listed as Specially designated nationals or Blocked persons by the U.S. treasury department and that you will ship items requiring a State department license using our FedEx International premium, FedEx International Express Freight (IxF) or FedEx International airport-to-airport (ata) services or FedEx International priority using the FedEx International controlled Export service option. FedEx will not carry shipments that violate any U.S. export laws. We assume no liability to you or any other person for any loss or expense including, but not limited to, fines and penalties if you fail to comply with any export laws, rules or regulations.
Table of Contents
123

(liabilities not assumed, cont.)

E. Our compliance with verbal or written delivery instructions from the sender, recipient or persons claiming to represent the shipper or recipient. F. damage or loss of articles packaged and sealed by the sender or by person(s) acting at the senders direction, provided the seal is unbroken at the time of delivery, the package retains its basic integrity, and the recipient accepts the shipment without noting the damage on the delivery record. G. Our inability or failure to complete a delivery, or a delay to any delivery, due to acts or omissions of customs or other regulatory agencies. h. delays in delivery caused by adherence to FedEx policies regarding the payment of duties and taxes or other charges. i. Our inability to provide a copy of the delivery record or a copy of the signature obtained at delivery. J. Erasure of data from or the loss or irretrievability of data stored on magnetic tapes, files or other storage media, or erasure or damage of photographic images or soundtracks from exposed film. K. the loss of any personal or financial information including, but not limited to, social security numbers, dates of birth, drivers license numbers, credit card numbers and financial account information. l. Our failure to honor package-orientation graphics (e.g., up arrows, this end up markings), fragile labels or other special directions concerning packages. m. Your failure to ship goods in packaging approved by us prior to shipment where such prior approval is recommended or required. n. the shipment of fluorescent tubes, neon lighting, neon signs, x-ray tubes, laser tubes, light bulbs, quartz crystal, quartz lamps, glass tubes such as those used for specimens and glass containers such as those used in laboratory test environments. o. Our failure to notify you of any delay, loss or damage in connection with your shipment or any inaccuracy in such notice. p. Shipments released without obtaining a signature if a signature release is on file. Q. Our failure or inability to attempt to contact the sender or recipient concerning an incomplete or inaccurate address; incorrect, incomplete, inaccurate or missing documentation; payment of duties and taxes necessary to release a shipment; or an incomplete or incorrect customs brokers address. r. any package where FedEx records do not reflect that the package was tendered to FedEx by the shipper. S. the shippers failure to delete all shipments entered into a FedEx self-invoicing system, Internet shipping device or any other electronic shipping method used to ship a package, when the shipment is not tendered to FedEx. If you fail to do so and seek a refund, credit or invoice adjustment, you must comply with the notice provisions in Invoice adjustments/Overcharges in the Billing section. FedEx is not liable for any refund, credit or adjustment unless you comply with those notice provisions. T. the shipment of scale models (including, but not limited to, architectural models, dollhouses, etc.) and prototypes. U. Your use of an incomplete, inaccurate, or invalid FedEx account number or your failure to provide a valid FedEx account number in good credit standing in the billing instructions on shipping documentation. V. damage to briefcases, luggage, garment bags, aluminum cases, plastic cases, or other items when not enclosed in outer packaging, or other general shipping containers caused by adhesive labels, soiling or marking incidental to transportation. W. the shipment of perishables or commodities that could be damaged by exposure to heat or cold, including, but not limited to, the shipment of any alcoholic beverages, plants and plant materials, tobacco products, ostrich or emu eggs, or live aquaculture. X. the shippers failure to provide accurate delivery address information. Y. damage to computers, or any components thereof, or any electronic equipment when shipped in any packaging other than: 1. the manufacturers original packaging, which is undamaged and has retained a good, rigid condition. 2. packaging that is in accordance with the FedEx packaging guidelines available online at fedex.com/packaging. 3. FedEx laptop packaging, for shipments of laptop computers. 4. FedEx small electronic device packaging, for shipments of cell phones, handheld computers, mp3 players and similar items. Z. any shipment containing a prohibited item. (See the prohibited Items section.) aa. Our provision of packaging, advice, assistance or guidance on the appropriate packaging of shipments does not constitute acceptance of liability by FedEx unless such advice, assistance or guidance has been approved in writing by FedEx packaging design and development and the writing expressly accepts liability in the event of a damaged shipment. BB. Failing to meet our delivery commitment for any shipments with an incomplete or incorrect address. (See the Undeliverable Shipments section.) CC. damages indicated by any shockwatch, tiltmeter or temperature instruments. dd. Loss or damage to alcohol shipments unless an approved packaging type is used or FedEx packaging design and development has preapproved your packaging prior to shipment. See the alcoholic Beverages section for further information. EE. dangerous goods shipments that the shipper did not properly declare, including proper documentation, markings, labels and packaging. FedEx Express will not pay a claim on undeclared or hidden dangerous goods and the FedEx money-Back Guarantee does not apply. FF. FedEx will not be liable for the failure to provide any services or service options where our records do not reflect that the services or service options were selected by the shipper.
limitations on legal actions

In the event that the Warsaw convention, as amended, or montreal convention does not prescribe limitations on legal actions, the following will apply. any right you might have to damages, refunds, credits, recovery of reliance interests, disgorgement, restitution, injunctive relief, declaratory relief or any other legal or equitable relief whatsoever against us under any cause of action arising from the transportation of any package pursuant to the FedEx Service Guide shall be extinguished unless you file an action within one year from the date of delivery of the shipment or from the date on which the shipment should have been delivered. any right that you might have to damages, refunds, credits, recovery of reliance interests, disgorgement, restitution, injunctive relief, declaratory relief or any other legal or equitable relief whatsoever against us under any cause of action arising from the transportation of any package pursuant to the FedEx Service Guide shall be extinguished unless you first comply with all applicable notice periods and requirements in these terms and conditions including, but not limited to, the periods and requirements for providing notice under the Billing, claims and money-Back Guarantee policy sections. You and we understand that timely and complete compliance with such notice periods and requirements is a contractual condition precedent to your right to any relief whatsoever, and you must plead compliance with those conditions precedent on the face of any complaint that you file against us. You and we agree that FedEx cannot be considered to have breached any obligation to you unless or until we wrongfully deny a claim submitted to us pursuant to the notice periods and requirements contained in these terms and conditions. Finally, you and we agree that you will comply with applicable notice periods and requirements even if you believe that such compliance will not result in relief from us or if you lack knowledge regarding whether such compliance will result in relief from us. You agree that you will not sue us as a class plaintiff or class representative, join as a class member, or participate as an adverse party in any way in a class-action lawsuit against us. nothing in this paragraph, however, limits your rights to bring a lawsuit as an individual plaintiff. to the extent that any court finds that state rather than federal law applies to any provision of this contract, the controlling law is the substantive law of the state in which you tendered your shipment to us. the performance of any services does not make us an agent of the shipper or any third party for any purpose.
live animals
FedEx Express does not accept live-animal shipments as part of its regular-scheduled service and does not transport household pets such as dogs, cats, birds and hamsters. FedEx Express may accept certain shipments of live animals such as horses, livestock and zoo animals (to and from zoo locations only) on an exception basis if approved and coordinated by the FedEx Live animal desk (call 1.800.405.9052).
money-Back Guarantee policy1

We offer a money-back guarantee for our services. this guarantee can be suspended, modified or revoked at our sole discretion without prior notice to you. a. money-Back Guarantee. For U.S.-based payers, we will, at our option, and upon request, either refund or credit to the applicable invoice only your transportation charges if we deliver a shipment 60 seconds or more after the applicable delivery commitment time. the money-back guarantee applies to shipments tendered using the following
124
Table of Contents
services: FedEx International First, FedEx International Next Flight, FedEx International priority, FedEx International priority Freight, FedEx International Economy, FedEx International Economy Freight, FedEx International priority directdistribution, FedEx International priority directdistribution Freight, FedEx International premium, FedEx International Broker Select, FedEx 10kg Box and FedEx 25kg Box. It does not apply to FedEx International mailService. this money-back guarantee is your exclusive remedy in the event of a service failure for the recovery of all or any portion of the FedEx charges for a shipment. If the money-back guarantee is suspended, there is no remedy or recovery of charges for a service failure. there are no delivery commitments for shipments on which the money-back guarantee is suspended. B. limitations. The following limitations apply: 1. credits for transportation charges will be applied to the payers account only, and refunds will be made payable to the payer only. 2. Only one refund or credit is permitted per package. In the case of multiple-piece shipments, this money-back guarantee applies to each package in the shipment. If a service failure occurs for any package within the shipment, a refund or credit will be given only for the portion of the transportation charges applicable to that package. For FedEx International priority directdistribution and FedEx International priority directdistribution Freight, the money-back guarantee for shipment delays is prorated based on the number and weight of packages within the shipment where delivery is not completed by the service commitment. 3. a credit or refund under our money-back guarantee policy will be applied only against charges for the shipment giving rise to the credit. 4. an exact delivery commitment time can be obtained only by telephoning International Customer Service and supplying us with all of the following: 1. commodity being shipped 2. date of the shipment 3. Exact destination 4. Weight of the shipment 5. Value of the shipment any transit time published in the FedEx Service Guide or elsewhere, or quoted by customer Service without the above five required facts, is only an estimate and is not a stated delivery commitment time. You agree that our records regarding quoted delivery times will constitute conclusive proof of any such quotes. 5. this money-back guarantee does not apply to requests for invoice adjustment based on overcharges (see the Billing section) or shipments to p.O. box addresses acceptable for delivery (see the post Office Box addresses section). 6. the money-back guarantee for shipments destined for our extended service areas applies only to the portion of the transportation provided directly by us. 7. this money-back guarantee applies only to transportation charges paid by U.S.-based payers and does not apply to duties, taxes or other charges, including ancillary clearance service fees. 8. Holidays in international locations will affect our transit times. contact International customer Service for information on delivery commitments that may be affected due to the observance of these holidays. deliveries normally scheduled to be made on the day of holiday observance will be rescheduled for delivery on the next business day. the delivery commitment for application of the money-back guarantee policy will be extended for a period equal to the length of the holiday. 9. If the sender or recipient specifies a customs broker other than FedEx or the broker selected by FedEx (where this service is available), notification may be given to the broker by 12 p.m. on the first business day the shipment is available for customs clearance in the destination country, and such notification constitutes timely delivery. 10. For FedEx International next Flight service, the quoted delivery time may be changed for many reasons, including, but not limited to, the following: flight delays or cancellations due to air traffic control, weather or mechanical problems. If the delivery commitment is changed, the money-back guarantee will only be applicable to the latest quoted delivery time. C. Exceptions. FedEx will not be obligated to refund or credit your transportation charges if: 1. We provide you with proof of timely delivery, consisting of the date and time of delivery and, if applicable, the name of the person who signed for the shipment, or service-exception information reflecting that the failure to deliver timely resulted from circumstances described under the Liabilities not assumed section. 2. the service failure resulted, in whole or in part, from any of the circumstances described under the Liabilities not assumed section. 3. the payers FedEx account number was not in good credit standing, or payment instructions were invalid, and delivery was delayed until payment arrangements were secured.
Table of Contents
4. the shipment was scheduled for delivery on the Wednesday immediately prior to thanksgiving or during the seven calendar days before christmas day via any FedEx Express international or FedEx Express Freight international service, and was delivered within 90 minutes of the published delivery commitment time for the selected service and destination. 5. the shipment was undeliverable or returned. 6. the shipment contained dangerous goods or dry ice. 7. the shipment was delayed due to an incorrect address or to the unavailability or refusal of an appropriate or eligible person to accept delivery or sign for the package. 8. the shipment was delayed due to customs or regulatory delays, including, but not limited to, any delays resulting from compliance with advance notice or prior notice requirements. 9. the delay in delivery was caused by adherence to FedEx policies regarding the payment of duties and taxes prior to customs clearance or at delivery. 10. Incorrect FedEx tracking numbers were applied to the subject package or shipment by customers using FedEx electronic shipping devices. 11. complete recipient information was not provided at the time of tender to FedEx. complete recipient information must be provided on either the air waybill or through any FedEx electronic shipping device. 12. You did not book an international freight shipment as required. d. refund or Credit requests. to qualify for a refund or credit due to a service failure, you must notify us of the service failure and request a refund or credit of your transportation charges in compliance with the conditions listed below. If you do not comply with these conditions, you are not entitled to receive a refund or credit and cannot recover compensation for a service failure in any lawsuit. 1. You may request a refund or credit of transportation charges due to a service failure in the following ways: a. Use our Internet application FedEx Billing Online at fedex.com if you are a registered user; or b. Submit your request through the invoice adjustment feature at fedex.com; or c. Submit the request via our telephone invoice adjustment system at 1.800.GoFedEx 1.800.463.3339 (say billing). 2. Your notification of a service failure must include your FedEx account number, if any; the FedEx tracking number; and the date of the shipment. 3. all requests for refund or credit of transportation charges must be received via one of the approved channels within 15 calendar days of the invoice date or within 15 calendar days from the ship date if you are paying by credit card or in advance by cash, check or money order. 4. a partial payment against an invoice is not considered a request for invoice adjustment or notice of a refund request. a notification of the reason for an unpaid charge with your payment is not considered a request for an invoice adjustment or notice of a refund request if the reason relates to a service failure.
1
Offer void where prohibited by law.
package Consolidators
FedEx cannot accept a consolidation under FedEx Express international services or FedEx International Broker Select from a forwarder, unless the shipper: a. Is a FedEx authorized Shipcenter, or b. Ships using FedEx International airport-to-airport, or c. Ships using FedEx International Express Freight, or d. Ships using FedEx International premium. In addition, consolidators are responsible for complying with all applicable requirements including, but not limited to, requirements for shipping dangerous goods and complying with customs and other legal requirements applicable to packages tendered for international transportation. If you tender packages to a consolidator instead of to us directly, the following limitations apply: a. consolidators are not agents of FedEx, and we are not responsible for any errors or omissions made by them. B. Inquiries or claims regarding shipments tendered to a consolidator must be directed to the consolidator. We cannot assist the shipper, recipient or third party in these situations, nor do we have any liability for lost, damaged or delayed shipments. the consolidator is the shipper in such cases. C. consolidators may submit claims for refunds or credits for shipping charges under the money-back guarantee policy. neither the customer who tendered the package to the consolidator nor the recipient is eligible for refunds or credits under the money-back guarantee policy.
125

(package Consolidators, cont.)

d. In order for a consolidator to receive packaging from FedEx, the consolidator must first enter into a packaging and pricing agreement or a FedEx authorized Shipcenter agreement with FedEx. E. consolidators set their own rates for FedEx shipping. they may charge FedEx retail rates for FedEx shipping services. F. Inquiries regarding shipments paid for at a FedEx authorized Shipcenter (FaSc) must be directed to the FaSc. G. FaScs are independently owned and operated businesses. See the FaSc representative for information regarding rates and services and the terms and conditions of carriage. FaScs are not agents of FedEx. and perishables), are available at fedex.com/packaging. i. For international freight shipments, freight must be on a skid, pallet or other forkliftable base. Boxes should be stacked squarely on the skid without hanging over the edge, and the weight should be distributed evenly on the skid to avoid excess weight being placed on materials inside the cartons. Use 70-gauge stretchwrap and pass a minimum of two bands (tightly secured) through the skid voids and around all cartons. J. FedEx account holders may order supplies via fedex.com or by calling 1.800.GoFedEx 1.800.463.3339 (say order shipping supplies).
pharmaceuticals
Shipments of pharmaceuticals will only be accepted when tendered in accordance with applicable local, state, federal and international laws. the shipper is responsible for compliance with all applicable laws. controlled shipments moving under U.S. drug Enforcement permits 36, 236 and 486 must be shipped using the FedEx International controlled Export service option or FedEx air cargo services. a. We provide delivery service at no additional charge to international destinations within primary service areas. B. agents are utilized for deliveries to points in extended service areas (ESas). depending on the final destination, an ESa surcharge per shipment may be applied for U.S. export shipments; see rates in the FedEx Service Guide for details. please call FedEx International customer Service to determine if your shipment will be subject to an ESa surcharge. C. We do not offer a restricted-delivery service and may deliver to someone other than the person or entity named as the recipient. We also may make an indirect delivery. Indirect delivery is a completed delivery to an address or location other than the address on the air waybill. package addresses must include the complete street address and telephone or telex number of the recipient. d. Shipments to hotels, hospitals, government offices or installations, university campuses, or other facilities that utilize a mailroom or other central receiving area will be delivered to the central receiving area, unless otherwise authorized and approved by FedEx. E. any person scheduling a pickup other than the sender must provide a FedEx account number in good credit standing, otherwise the pickup must be scheduled by the sender. We require a minimum of two hours from the time the shipment(s) will be ready to make the pickup. (contact FedEx International customer Service for the specific lead times required.) repeated pickup attempts without packages being ready may result in the cancellation of pickup privileges. F. If we inadvertently accept a shipment with a destination city not served in a country to which FedEx International priority is provided, we may attempt to complete the delivery. However, certain limitations will apply. (See the Liabilities not assumed section.) G. FedEx International priority Freight or FedEx International Economy Freight shipments picked up or delivered to H3 areas will be picked up or delivered via cartage agents and a special handling fee will apply; see rates in the FedEx Service Guide. Freight pickup and delivery is not available on weekends (except in offshore locations where standard business days vary) for FedEx International priority Freight and FedEx International Economy Freight. h. proof of pickup is available upon request. You must provide the pickup number or FedEx tracking number (also known as the air waybill number). We will not provide proof of pickup unless you provide this information. i. at our sole discretion, we may refuse to pick up or deliver a shipment (package or freight), or use alternative pickup or delivery arrangements, to maintain the safety of our employees and in cases in which we believe that our services may be used in violation of local, state, federal or international laws. J. additional charges may apply for late-hours, weekend or holiday pickup and delivery. K. the delivery commitment for FedEx International next Flight service will be the delivery time quoted to each customer. the quoted delivery time will vary for each shipment and will depend on the availability of suitable commercial airline flights. a quoted delivery time may be changed for a variety of reasons, including, but not limited to, flight delays or cancellations due to air traffic control, weather or mechanical problems. In the event of the occurrence of any of the foregoing, the FedEx International next Flight Service desk shall quote a new delivery time to the shipper and recipient (if requested by the shipper) by telephone or by customer-reasonably-requested method; this new delivery time shall then become the quoted delivery time. two attempts will be made to reach the shipper and two attempts to reach the recipient (if requested
package Tracking/Tracing
tracing of international packages is available upon request. call FedEx International customer Service at 1.800.GoFedEx 1.800.463.3339 (say international services) and a tracing specialist will assist you. to trace your package, you must have all of the following information when you call us: a. air waybill number. B. date of shipment. C. recipients name and address. d. number of packages and total weight of shipment. E. contents and value of shipment. F. Your name and phone number, so we can call you back. a. You must comply with all applicable laws (including, but not limited to, local, state, federal and international laws), including those governing packing, marking and labeling for all shipments. B. It is the responsibility of the sender to properly complete the air waybill. the senders address on an air waybill or electronic shipping device must show the country in which the shipment is tendered to FedEx. C. all packages must be prepared and packed by the shipper for safe transportation with ordinary care in handling in an express-transportation environment. any articles susceptible to damage as a result of conditions that may be encountered in transportation, such as changes in temperature or atmospheric pressure, must be adequately protected by proper packaging. FedEx assumes no liability for perishables or commodities that could be damaged by exposure to heat or cold. Each shipment must be legibly and durably marked with the name, address and ZIp code/postal code of both the shipper and recipient. packages cannot be wrapped in kraft paper. d. You must use FedEx packaging or new corrugated boxes in good, rigid condition large enough to allow cushioning of contents on the top, bottom and sides. For guidelines on packaging specific commodities go to fedex.com/packaging. Items that cannot be packed into cartons (such as auto tail pipes, mufflers, tires and rims) must have all sharp edges and protrusions wrapped, and the address label must be secured using the tie-on tag or the tire/crate label provided by FedEx (or you may secure it by wrapping pressuresensitive tape completely around the object). Briefcases, luggage, garment bags, aluminum cases, plastic cases, computer cartons or similar types of items whose outer finish might be damaged by adhesive labels, soiling, marking or other types of surface damage that is normal with ordinary care in handling should be placed in a protective container for shipment. casters, wheels and rollers must be removed or packaged. E. Expanded polystyrene foam coolers must be shipped inside a sturdy outer container unless tested and approved for acceptance by FedEx packaging design and development. Information on how to submit your packaging for testing is available at fedex.com/ packaging. Expanded polystyrene foam coolers containing blood, urine and other noninfectious liquid clinical specimens must be shipped inside a sturdy outer packaging. F. FedEx does not recommend the use of wet ice (frozen water) as a refrigerant. packages containing wet ice must be prepared to prevent the leakage of any liquid, regardless of package orientation. For additional wet-ice packaging requirements, refer to the packaging guide packaging perishable Shipments at fedex.com/packaging. G. If a shipment is refused by the recipient, leaks or is damaged, the shipment will be returned to the sender if possible. If the sender refuses to accept the returned shipment or it cannot be returned because of leakage, or damage due to faulty packaging, the shipper is responsible for and will reimburse FedEx for all costs and fees of any type connected with the legal disposal of the shipment, and all costs and fees of any type connected with cleanup of any spill or leakage. h. Information on how to submit your packaging for testing or evaluation, and tips on packaging specific commodities (including automotive and mechanical parts, computers
pickup and delivery
packaging and marking
126
Table of Contents

17. Shipments or commodities whose carriage, importation or exportation is prohibited by any law, statute or regulation. 18. Shipments with a declared value for customs in excess of that permitted for a specific destination. (See the declared Value for carriage and Limits of Liability section in the FedEx Service Guide.) 19. dangerous goods except as permitted under the dangerous Goods section of these terms and conditions. 20. processed or unprocessed dead animals, including insects and pets. taxidermyfinished hunting trophies or completely processed (dried) specimens of whole animals or parts of animals are acceptable for shipment into the U.S. 21. packages that are wet, leaking or emit an odor of any kind. 22. Wildlife products that require U.S. Fish and Wildlife Service export clearance by FedEx prior to exportation from the U.S. 23. In-bond shipments destined to or being withdrawn from a Foreign trade Zone or bonded warehouse, unless the FedEx International Broker Select option is selected for U.S. import shipments, or the FedEx International controlled Export service option is selected for U.S. export shipments. notwithstanding any other provision of the FedEx Service Guide, we are not liable for delay of, loss of or damage to a shipment of any prohibited item. the shipper agrees to indemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result of the shippers violation of any local, state or federal laws or regulations or from tendering any prohibited item for shipment.
by the shipper). any such change in the quoted delivery time will be logged in to the tracking system. l. In order to facilitate delivery or release of a shipment, FedEx may, at its sole discretion, contact the recipient to obtain delivery instructions, or to notify them that a delivery is scheduled, that a delivery has been completed or that a shipment is available for pickup at a Hold at FedEx Location facility. m. If a shipper tenders packages that substantially exceed the number, type, size and/ or weight of packages tendered on average for the location by the shipper throughout the year, FedEx may accept such packages but, at its sole discretion, suspend the FedEx money-Back Guarantee, if applicable, or adjust commitment times.
post office Box addresses

You may use post office box addresses for certain international locations, including shipments to puerto rico, but you must include a valid telephone, fax or telex number on the air waybill. FedEx cannot deliver to U.S. military post office box addresses such as apO and FpO.
prohibited items
the following items are not acceptable for carriage to any international destinations unless otherwise indicated. (additional restrictions may apply depending on destination. Various regulatory clearances in addition to customs clearance may be required for certain commodities, thereby extending the transit time.) 1. apO/FpO addresses. 2. c.O.d. shipments. 3. Human corpses, human organs or body parts, human and animal embryos, or cremated or disinterred human remains. 4. Explosives (class 1.4 explosives are acceptable for carriage to canada, Germany, France, Japan, United arab Emirates and United Kingdom. Note: United arab Emirates only allows class 1.4 explosives to be shipped hold-for-pickup to the FedEx Express facility in dubai.) 5. Firearms, weaponry and their parts (acceptable between the U.S. and puerto rico). 6. perishable foodstuffs and foods and beverages requiring refrigeration or other environmental control. 7. Live animals including insects, except as provided in the Live animals section in the FedEx Service Guide. (call the FedEx Live animal desk at 1.800.405.9052.) 8. plants and plant material, including cut flowers (cut flowers are acceptable from the U.S. to selected points in canada and from colombia, Ecuador and the netherlands to the U.S.). 9. Lottery tickets and gambling devices where prohibited by law. 10. money (coins, cash, currency, paper money and negotiable instruments equivalent to cash such as endorsed stocks, bonds and cash letters). 11. collectable coins and stamps. 12. pornographic and/or obscene material. 13. Shipments1 being processed under: a. duty drawback claims unless advance arrangements are made. b. temporary Import Bonds acceptable under the FedEx International Broker Select option, for initial import only. c. U.S. State department licenses. d. carnets. e. U.S. drug Enforcement administration export permit. f. Letters of credit. Shipments subject to Letters of credit are generally prohibited, with the exception of shipments subject to Letters of credit calling for a courier receipt, as defined by article 25 of Ucp 600, shipped using the FedEx Expanded Service International air Waybill. g. certificate of registration shipments (cF4455).
1
proof of performance (Verbal)

When requested by the sender or recipient, verbal confirmation of delivery (date, time and name of person who signed for the shipment) is available. For shipments to many countries that we serve, this information is usually available by 12 a.m. local time in the country of delivery on the day of scheduled delivery. For FedEx International next Flight service, a proof-of-delivery phone call to the shipper stating the date and time of delivery, and the name of the person who signed for the shipment will be performed for every shipment. two attempts will be made to reach the shipper by telephone. a faxed proof of delivery will also be provided upon request by the shipper or the recipient.
proof of performance (Written)

When requested by the sender or recipient within one year of the shipping date, we will, at our option, furnish a photostatic copy of the destination delivery record or electronically captured delivery information for deliveries made to most points served. We assume no liability for our inability to provide a copy of the delivery record. Signature proof of delivery showing an image of the recipients signature may be available online at fedex.com for express deliveries made within the U.S., canada and puerto rico.
rate Quotations
rates and service quotations by our employees and agents are estimates and will be based upon information provided by you, but final rates and service charges may vary from the quotes based upon the characteristics of the shipment actually tendered to us. We are not liable for, nor will any adjustment, refund or credit of any kind be made, as a result of any discrepancy in any rate or service quotation made prior to tender of the shipment and the rates, and other charges that we invoice to you. any conflict or inconsistency between the FedEx Service Guide and other written or oral statements or quotes (except those found in a FedEx Sales or FedEx Express customer automation agreement) concerning the rates, features of service, and terms and conditions applicable to FedEx Express service will be controlled by the FedEx Service Guide, as modified, amended, changed or supplemented. FedEx only provides estimates of customs duties and taxes through the Estimate duties and taxes feature on FedEx Global trade manager at fedex.com. rates quoted will vary depending on whether (1) the shipper is a FedEx account holder, (2) the shipper has discounts applied to his or her account and (3) the shipment is being dropped off at a staffed FedEx location. Shippers will be quoted FedEx Standard List Rates if: they are FedEx account holders and they do not have discounts applied to their account and they have a shipment picked up at their location or they drop off a shipment at a non-staffed FedEx drop-off location; or they are non-FedEx account holders and they have a shipment picked up at their location or they drop off a shipment at a non-staffed FedEx drop-off location.
You may be able to ship these items via FedEx International Controlled Export, FedEx International Premium, FedEx International Express Freight (IXF) or FedEx International Airport-to-Airport (ATA). For information on FedEx International Controlled Export, call International Customer Service at 1.800. GoFedEx 1.800.463.3339 (say international services). For information on the other services listed call FedEx Express Freight Customer Service at 1.800.332.0807.
14. Hazardous waste, including, but not limited to, used hypodermic needles or syringes or other medical waste. 15. Shipments that may cause damage to, or delay of, equipment, personnel or other shipments. 16. Shipments that require us to obtain any special license or permit for transportation, importation or exportation.
Table of Contents
127

(rate Quotations, cont.)

they are non-FedEx account holders and they prepare a shipping label online at FedEx Ship manager at fedex.com, and drop off the shipment at a staffed or non-staffed FedEx location. Shippers will be quoted FedEx Retail Rates if they ship at the counter in staffed FedEx locations in the U.S. and pay with cash, check, debit or credit card instead of shipping on their FedEx account. Effective Jan. 18, 2010, shippers will be quoted FedEx retail rates for shipments originating in the U.S. that are paid for by cash, check, debit or credit card instead of being charged to a valid FedEx account. Shippers will be quoted Account-Specific Rates if they have a FedEx account, have discounts applied to their account and if they charge their shipping to their FedEx account. alternative carrier or aircraft, deviate from the route or routes, or cause the goods to be transported by motor vehicle. dangerous goods may not be rerouted to an address other than the original intendedrecipients address provided by the shipper. (Note: Shipments may be made available as hold for pickup or be returned to the sender.) any requested change to an address that is not a reroute or an address correction is a new shipment, and new shipping charges will apply. tHErE arE nO StOppInG pLacES tHat arE aGrEEd tO at tHE tImE OF tHE tEndEr OF tHE SHIpmEnt, and WE rESErVE tHE rIGHt tO rOUtE tHE SHIpmEnt In anY WaY WE dEEm apprOprIatE.
refusal or rejection of Shipments

We reserve the right to refuse, hold or return any shipment and may do so at our sole discretion and without liability to us. We will execute that right when (but not limited to cases in which): (1) the shipment may cause damage or delay to other shipments, property or personnel; (2) the shipment is likely to sustain damage or loss in transit because of improper packaging or otherwise; (3) the shipment contains any prohibited items; (4) the account of the person or entity responsible for payment is not in good credit standing; or (5) when acceptance of the shipment may jeopardize our ability to provide service to other customers. We have no liability whatsoever for refusal or rejection of shipments.
an undeliverable shipment is one that cannot be delivered for reasons that include, but are not limited to, any of the following: The recipient refuses to pay for a bill-recipient shipment. The recipient refuses to accept the shipment. The recipients delivery address cannot be located. The shipment was addressed to an area not served by FedEx. he shipments contents or packaging are damaged to the point that rewrapping T is not possible. The shipment is unable to clear customs. he shipment would likely cause damage or delay to other shipments or property T or injury to personnel. The shipment contains prohibited items. The recipients place of business is closed. o appropriate person was available to accept the shipment at a delivery location N on the initial delivery attempt or reattempts. The shipment was improperly packaged. The recipient of a Hold at FedEx Location shipment cannot be located. Should a shipment be classified as undeliverable or unidentifiable, the following guidelines apply: a. If a shipment is undeliverable for any reason, we may attempt to notify the sender to arrange for the return of the shipment if local customs regulations will allow. If the sender cannot be contacted within five business days, we may place the shipment in a general order warehouse or a customs-bonded warehouse or will dispose of the shipment. In any event, if a package cannot be delivered, cleared through customs or returned, the package may be transferred or disposed of by FedEx at its discretion and at any location. the shipper, if known, agrees to pay any costs incurred in returning, storing or disposing of an undeliverable shipment. B. For shipments returned from international points to the U.S., return charges and fees will be assessed to the original shipper, along with the original charges and fees. also included will be any other charges incurred by us, including, but not limited to, duties, taxes, ancillary clearance fees and storage fees, if applicable. For returned shipments containing dangerous goods, the shipper must supply a completed return air waybill and all other required documents. C. Shipments that cannot be returned due to local regulatory constraints will either be placed in a general order warehouse or a customs-bonded warehouse or disposed of at our sole discretion and at any location. the shipper agrees to pay any costs incurred by FedEx in such placement or disposal.
restrictions
a. Size restrictions vary by country. B. per-package weight limits may vary by country. C. there is no limit on the aggregate weight of a multiple-piece shipment (except to argentina), provided each individual package does not exceed the per-package weight limit for the destination country. Shipments exceeding 500 lbs. require advance arrangements with us. You must call us to arrange for pickup commitments and delivery commitments. the money-back guarantee will apply only once a delivery commitment has been established by FedEx after pickup of your shipment. d. no more than one type of service may be indicated on a single air waybill and no more than one FedEx Envelope, FedEx 10kg Box or FedEx 25kg Box may be shipped on a single air waybill. E. You may ship up to 10 different commodities on a single air waybill. F. Blood, urine and other liquid specimens containing infectious substances are considered dangerous goods. (See the dangerous Goods section.) Iata regulations apply. Note: regulated infectious substances must not be shipped in a FedEx clinical pak. Instead, use the FedEx Un 3373 pak for Biological Substance, category B (Un 3373) shipments. You may use the FedEx clinical pak as an overwrap only for noninfectious blood, urine and clinical samples packed to specific FedEx standards. For information on FedEx standards for specimens, go to fedex.com/packaging and read our brochures on packaging clinical samples and Biological Substance, Un 3373 specimens. (also see the packaging and marking section.) G. the declared value for carriage cannot exceed the declared value for customs as indicated on the air waybill.
routing and rerouting

We will determine the routing of all shipments. Some shipments may be consolidated or forwarded by FedEx for transportation on foreign air carriers, or on either a charter or an interline basis as FedEx may determine. We reserve the right to divert any shipment (including use of other carriers) in order to facilitate its delivery. FedEx assumes no obligation to reroute any shipment to a third country, to carry the goods by any specified aircraft or over any particular route or to make connection at any point according to any schedules. You agree that FedEx may, without notice, substitute
Warranties
WE maKE nO WarrantIES, ExprESS Or ImpLIEd. If you have questions or concerns regarding FedEx services, please send your correspondence to FedEx customer relations department, 3875 airways Blvd., module H, memphis, tn 38116.
these FedEx Express terms and conditions, which are a part of the FedEx Service Guide, are published periodically by FedEx corporate Services, Inc., on behalf of Federal Express corporation and its subsidiaries and affiliates for the exclusive use of their customers and employees. the FedEx Service Guide contains currently effective rates under which packages, documents, skids and containers are accepted for carriage. the most current FedEx Service Guide, available on fedex.com, and any amendments, addendums or supplements supersede all previous FedEx Service Guides and other prior statements concerning the rates and conditions of FedEx service to which it applies. FedEx reserves the right to unilaterally modify, amend or supplement the rates, features of service, services, tariff, and terms and conditions in the FedEx Service Guide applicable to all customers without notice. all modifications, amendments or supplements may only be authorized by an officer in the Legal department of FedEx corporation or successor positions, but no other agent or employee of FedEx, nor any other person or party, is authorized to do so. this restriction in modification does not apply to a modification applicable to a single customer and included in a FedEx Sales or FedEx customer automation agreement. to the extent a conflict exists between a FedEx Sales or FedEx customer automation agreement and these FedEx Express terms and conditions or the FedEx Ground tariff, the FedEx Sales or FedEx customer automation agreement controls. any failure to enforce or apply a term, condition or provision of the FedEx Service Guide shall not constitute a waiver of that term, condition or provision or otherwise impair our right to enforce or apply such a term, condition or provision in the future. 2010 FedEx. all rights reserved. no part of these FedEx Express terms and conditions may be reproduced in any form or by any process without permission in writing from FedEx.
128
Table of Contents
FEdEx Ground tariFF

tariff 200-W (Cancels tariff 200-V, effective January 5, 2009) updated January 18, 2010
Contents
Scope of tariff definitions non-Waiver account numbers alcoholic Beverages Billing Claims Collect on delivery (C.o.d.) Service Credit terms declared Value and Limits of Liability (not insurance Coverage) delivery Signature options dimensional Weight (Volumetric Weight) FedEx Home delivery Firearms Fuel Surcharge Hazardous Materials inspection of Shipments Liabilities not assumed Limitations on Legal actions Money-Back Guarantee Policy Package Consolidators (including FedEx authorized ShipCenter Locations) Package restrictions (Size and Weight) Packaging and Marking Pharmaceuticals Pickup and delivery Plants and Plant Materials Prohibited items Proof of delivery rate Quotations refusal or rejection of Shipments return options tobacco Products undeliverable Shipments Warranties international Service Conditions additional information 130 130 130 130 131 131 132 134 135 135 135 136 136 136 136 136 137 137 138 138 139 139 139 140 140 140 140 140 141 141 141 141 141 141 141 143
Table of Contents
129
FEdEx Ground tariFF
FedEx reserves the right to unilaterally modify, amend or supplement the rates, features of service, services, terms and conditions, and tariff in the FedEx Service Guide applicable to all customers without notice. all modifications, amendments or supplements may be authorized only by an officer in the Legal department of FedEx Corporation or successor positions, but no other agent or employee of FedEx nor any other agent or party is authorized to do so. this FedEx Ground tariff is published in printed form and electronically at fedex.com. to the extent that conflicts exist, if any, between the terms and conditions, other parts of the FedEx Service Guide, and the current versions, if any, of the FedEx Ground tariff 200, the FedEx Ground Pick-up record, and fedex.com, the downloadable version (PdF) of the FedEx Ground tariff (including any amendments, supplements or both) as then in effect shall control. the FedEx Ground Pick-up record, other parts of the FedEx Service Guide and the FedEx Ground information at fedex.com are incorporated by reference. Note: unless otherwise specified in this tariff, the rules listed in this tariff apply to packages originating in the u.S. for transportation via a FedEx Ground service. A. Participating Carriers. FedEx Ground Package System, inc. (FedEx Ground) with packages originating in the u.S. B. Governing Publications. Except as otherwise provided, this tariff is governed by the following publications, supplements thereto or succeeding publications thereof: FedEx Zone Locator (u.S.) and the rate information in the FedEx Service Guide in effect at the time of shipment. these publications are available at fedex.com. C. Scope of Operations FedEx Ground Package System, Inc. (U.S.): 1. to operate as a ContraCt CarriEr, by motor vehicle, in interstate or foreign commerce, over irregular routes, transporting GEnEraL CoMModitiES (except Classes a and B explosives, household goods and commodities in bulk) between points in the u.S. under continuing contract(s) with commercial shippers, receivers or brokers of such commodities. 2. to operate as a CoMMon CarriEr, by motor vehicle, in interstate or foreign commerce, over irregular routes, transporting GEnEraL CoMModitiES (except Classes a and B explosives, household goods and commodities in bulk) in packages weighing 150 lbs. or less when transported in a motor vehicle in which no one package exceeds 150 lbs., between ground points in the u.S. 3. to operate as a common and contract carrier, by motor vehicle, in intrastate commerce, over irregular routes, transporting GEnEraL CoMModitiES (except Classes a and B explosives, household goods and commodities in bulk) between points in the u.S.
Overcharge means a charge based on an incorrect rate or an incorrect special handling fee, billing for the wrong type of service, or billing based on incorrect package or shipment weight or account number. Package means any container and its contents, and includes any non-containerized article. Proof of delivery means electronically captured delivery information, which may include date, time, location and signature information. Residential delivery means a delivery made to a home or private residence, including locations where a business is operated from the home. FedEx Ground also has FedEx Home delivery service for residential packages. Retail Rates are the rates paid by shippers who ship at the counter in staffed FedEx locations in the u.S. and pay for their shipping with cash, check, debit or credit card instead of charging their shipping to a FedEx account. Effective Jan. 18, 2010, retail rates apply to shipments originating in the u.S. that are paid for by cash, check, debit or credit card instead of being charged to a valid FedEx account. Return option means FedEx Ground Package returns Program (PrP), FedEx Ground Call tag, FedEx Print return Label and FedEx E-Mail return Label. Service failure means FedEx Ground did not deliver your standard ground and multiweight ground package(s) by the end of the scheduled delivery day as published on fedex.com, except as otherwise described in this tariff. Shipment means one or more packages shipped together to the same recipient. Standard List Rates are the FedEx rates paid by shippers if (1) they are FedEx account holders and they do not have discounts applied to their account and they have a shipment picked up at their location or they drop off a shipment at a non-staffed FedEx drop-off location or (2) they are non-FedEx account holders and they have a shipment picked up at their location or they drop off a shipment at a non-staffed FedEx drop-off location or (3) they are non-FedEx account holders and they prepare a shipping label online at FedEx Ship Manager at fedex.com, and drop off the shipment at a staffed or non-staffed FedEx location. Transportation charges mean amounts assessed for movement of a shipment and does not include any other fees or charges that may be assessed under the FedEx Service Guide, such as (but not limited to) declared-value charges, special handling fees, customs duties and taxes, collect on delivery (C.o.d.) charges, and surcharges. Valid as it relates to account numbers means a FedEx account number that has been issued by FedEx and that is in good credit standing. You or your means the shipper/sender, recipient and their agents, servants, employees, and any other person or entity having or claiming an interest in a shipment.
Scope of Tariff
Definitions
Account-Specific Rates are the rates paid by FedEx account holders who have discounts applied to their account and who charge their shipping to their FedEx account. Business day means Monday through Friday for FedEx Ground, and tuesday through Saturday for FedEx Home delivery, except for the following holidays: Memorial day thanksgiving day independence day Christmas day Labor day new Years day observation of holidays is subject to change. refer to the holiday list on fedex.com for details. Business delivery means any delivery that is not a residential delivery. Commercial delivery means any delivery that is not a residential delivery. Consolidator means any person, corporation, partnership or other entity that is independent from FedEx and derives income from the consolidation of the packages of others for tender to us, including all FedEx authorized ShipCenter locations and entities who have executed a Packaging and Pricing agreement, Package Consolidator agreement or Packaging agreement with FedEx. FedEx, FedEx Ground, our, us and we refer to FedEx Ground Package System, inc., and its officers, employees and agents (but does not include cartage agents). In good credit standing means: (1) that payment on the FedEx account is current; (2) the account is not in cash only status; and, (3) for commercial or business accounts, the balance does not exceed the credit limit established by FedEx.
Non-Waiver
any failure by us to enforce or apply a term, condition or provision of this FedEx Ground tariff does not constitute a waiver of that term, condition or provision and does not otherwise impair our right to enforce such term, condition or provision.
Account Numbers
FedEx account holders who ship at the counter in staffed FedEx locations in the u.S. and pay for their shipping with cash, check, debit or credit card instead of charging their shipping to their FedEx account will pay FedEx retail rates instead of FedEx Standard List rates or account-Specific rates. Effective Jan. 18, 2010, FedEx account holders who pay for shipments originating in the u.S. with cash, check, debit or credit card instead of charging their shipping to their FedEx account will pay FedEx retail rates instead of FedEx Standard List rates or account-Specific rates. account numbers are issued by FedEx according to shipping location and are nontransferable. account numbers are issued and used solely at the discretion of FedEx. FedEx may discontinue the use of accounts, in whole or in part, and terminate all or particular accounts and account numbers at any time, for any reason, at its sole discretion. improper, illegal or any other misuse of your FedEx account may also, at the sole discretion of FedEx, result in loss of discounts or termination of the account. improper, illegal or other misuse includes, but is not limited to, unauthorized consolidation of shipments owned by different parties, or violations of the terms and conditions in this FedEx Service Guide. if your account has been compromised or stolen, the account may be closed and you may be issued a new account. However, you will be responsible for all valid charges on the closed
130
our Services fedex.com/ourservices
Table of Contents
Ground Tariff Contents

C. Bill Third Partys FedEx Account Number means charges will be billed to someone other than the sender or recipient (except for certain additional charges that are billed to the sender, including, but not limited to, weekly pickup fees, alternate address pickup fees, address correction fees, invalid or missing account number fees, and fees associated with C.O.D. or electronic C.O.D. [E.C.O.D.]). On-call per-package pickup charges will automatically be billed to the third party if the Bill Third Party option is selected. In order to choose this billing option, the FedEx account number of the third party must be inputted into the senders electronic shipping system at the time the package is processed and payment on the account must be current. If the third party is billed initially and refuses to make payment for the shipment, the charges may be rebilled to another party, but subsequent requests will only be rebilled to the sender. (See section M, Billing Special Handling Fees.) If the party that is rebilled refuses to pay, the sender is liable for and will be billed for all charges and fees, plus all special handling fees. If due to the charges the third-party account exceeds credit limits with FedEx Ground, the sender will automatically be billed. D. Bill FedEx Ground COLLECT means transportation charges will be billed to the recipient and certain additional charges will be billed to the sender. The transportation charges billed to the recipient include, but are not limited to, fuel surcharges and out-ofarea surcharges. The certain additional charges billed to the sender include, but are not limited to, weekly pickup fees, alternate address pickup fees, on-call per-package pickup charges and address correction fees. In order to choose Bill FedEx Ground COLLECT, the sender is responsible for shipping to consignees who are authorized COLLECT recipients. If the consignee is not authorized, the sender is liable for, and will be billed for, all charges and fees, plus all special handling fees in the event the recipient or any third party does not pay. If not paid by the third party, any additional rebilling will be to the senders account (see section M, Billing Special Handling Fees). Bill FedEx Ground COLLECT should not be confused with C.O.D. service. When shipping packages using the FedEx Ground COLLECT service option, the sender agrees to pay all additional charges and surcharges related to the shipment other than those billed to the recipient, as described above. The sender agrees to ship packages collect only to recipients authorized by FedEx Ground to receive collect shipments. The sender further agrees to pay all applicable transportation charges if a package is shipped to an unauthorized recipient or if an authorized recipient refuses to accept delivery of a collect shipment. An additional charge will be assessed on any package that is shipped collect to a recipient not authorized by FedEx Ground to receive collect packages. E. For Bill Recipient, Bill Third Party or Bill FedEx Ground COLLECT transactions, if the recipient or third party refuses to pay the charges, refuses delivery or cannot be contacted, the sender is responsible and will be billed for any and all charges. For Bill Recipient, Bill Third Party or Bill FedEx Ground COLLECT transactions, FedEx Ground may verify the method of payment and reserves the right to not accept any Bill Recipient, Bill Third Party or Bill FedEx Ground COLLECT shipment for which such verification cannot be established. F. The senders shipment may be delayed if FedEx Ground determines that it is billed to a FedEx account number that is not in good credit standing. The service failure money-back guarantee will not apply (see the Money-Back Guarantee Policy section for details and limitations). G. C.O.D. shipments may not be shipped Collect or Bill Recipient. Shipping charges for C.O.D. shipments must be billed to either a senders or third partys FedEx account number; they may not be paid by cash, check or credit card. H. NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX GROUND, THE SENDER IS ULTIMATELY LIABLE FOR ALL CHARGES AND FEES. I. A special handling fee will be applied for any check or electronic funds transfer (EFT) that is dishonored due to insufficient funds on deposit or incorrect or insufficient signature of the drawer. J. You must furnish with your payment the invoice numbers to which your payment applies. Payment should be sent using your remittance advice to one of the following: (By FedEx Envelope) FedEx Lockbox 360353 Room 154-0455 500 Ross Street Pittsburgh, PA 15262 (By U.S. Postal Service) Any customer not using electronic data interchange (EDI) or FedEx Billing Online whose billing address is in CT, DC, DE, KY, MA, MD, ME, MI, NC, NH, NJ, NY, OH, PA, RI, SC, VA, VT or WV should mail payment and remittance detail to:
account. Any materials, rights or privileges that you acquire by holding a FedEx account number may not be used for any purpose other than shipping with FedEx, and FedEx may seek damages against you for any improper, illegal or other misuse of your account. If your account is terminated, we reserve the right, at our sole discretion, to deny your application for new or additional FedEx account numbers at any time in the future. All charges will be billed and must be remitted in U.S. funds. All requests for account numbers are subject to credit investigation and verification by our Credit Department and Customer Account Confirmation Department. FedEx utilizes business credit reporting agencies, audited financial statements, Standard & Poors and Moodys bond ratings, and other sources as necessary, to determine eligibility for open credit terms. FedEx does not offer consumer credit privileges. Any individual shipping for personal use must prepay the shipment charges or establish a FedEx account for billing directly to a major credit card. Stored-value cards or gift cards cannot be used to open an account; however, such cards may be used for payment when tendering a package at staffed FedEx shipping locations, and in conjunction with our credit card acceptance policy. The party to whom a FedEx account number is issued is liable for all charges to the account, including those resulting from unauthorized use. The account holder is responsible for the safekeeping of the account number. The account number should be released only to those authorized to ship on the account. Failure to keep your FedEx account current may result in termination of your FedEx Ground service. If the account number to be billed is not valid, the shipment may be refused, delayed or returned until an alternative form of payment is secured. If a package is held, returned, or delivery is otherwise delayed because the account is not in good credit standing, you will not be entitled to a refund or credit of your transportation charges under the moneyback guarantee policy. You must use your FedEx account number to obtain any discount applicable to your account. Use of your account number constitutes your agreement that all packages shipped by us shall be subject to this tariff, as modified, amended or supplemented. Services and rates for packages dropped off at FedEx Office Print & Ship Centers, FedEx World Service Center locations and FedEx Authorized ShipCenter locations using the shippers FedEx Ground account number or bar code shall be as stated in the shippers FedEx Ground Service Agreement or FedEx Ground Pricing Addendum, if any, and the incorporated documents. Not all delivery services are available at FedEx Office Print & Ship Centers and FedEx World Service Center locations. FedEx may provide trade credit information on its account holders to credit bureaus.
Alcoholic Beverages
Only licensed entities may ship alcohol of any type with FedEx. For more information, go to fedex.com/us/wine. Consumers may not ship alcohol. A. Licensee to Licensee. FedEx will accept alcohol shipments (beer, wine and spirits) when both the shipper and recipient are either licensed wholesalers, licensed dealers, licensed distributors, licensed manufacturers, licensed retailers or licensed importers, subject to additional requirements and all applicable laws and regulations. Contact your FedEx account executive for complete details. B. Licensee to Consumer. FedEx will accept wine shipments from licensed entities directly to consumers, subject to additional requirements and all applicable laws and regulations. Contact your FedEx account executive for complete details. Shipments of beer or spirits to consumers are prohibited. A. Bill Sender means charges will be billed to the sender. Payment on the account must be current. The sender may request an initial rebilling to another party, but all subsequent rebills will be only to the sender. B. Bill Recipients FedEx Account Number means charges will be billed to the recipient (except for certain additional charges that are billed to the sender, including, but not limited to, weekly pickup fees, alternate address pickup fees, address correction fees, and invalid or missing account number fees). On-call per-package pickup charges will automatically be billed to the recipient if the Bill Recipient option is selected. Bill Recipient should not be confused with C.O.D. service. In order to choose this billing option, the recipients FedEx account number must be inputted into the senders electronic shipping system at the time the package is processed and payment on the account must be current. If the recipient is billed initially and refuses to make payment for the shipment, the charges may be rebilled to a third party. If not paid by the third party, any additional rebilling will be to the senders account. (See section M, Billing Special Handling Fees.) The sender is liable for, and will be billed for, all charges and fees, plus all special handling fees in the event recipient or any third party does not pay. If due to the charges the recipient account exceeds credit limits with FedEx Ground, the sender will automatically be billed.
Table of Contents
Billing
131
FEDEX GROUND TARIFF
(Billing, cont.)
FedEx P.O. Box 371461 Pittsburgh, PA 15250-7461 Any customer not using EDI or FedEx Billing Online whose billing address is in AK, CO, IA, ID, IL, IN, KS, MN, MO, MT, ND, NE, NM, SD, WA, WI or WY should mail payment and remittance detail to: FedEx P.O. Box 94515 Palatine, IL 60094-4515 Any customer not using EDI or FedEx Billing Online whose billing address is in AL, AR, FL, GA, LA, MS, OK, TN or TX should mail payment and remittance detail to: FedEx P.O. Box 660481 Dallas, TX 75266-0481 Any customer not using EDI or FedEx Billing Online whose billing address is in AZ, CA, HI, NV, OR or UT should mail payment and remittance detail to: FedEx P.O. Box 7221 Pasadena, CA 91109-7321 Customers who receive their invoices via EDI should mail their payment to: FedEx ERS P.O. Box 371741 Pittsburgh, PA 15250-7741 Customers who receive their invoices via FedEx Billing Online should mail their payment and remittance detail to: FedEx Billing Online P.O. Box 371599 Pittsburgh, PA 15250-7599 K. Customers using an EDI format for invoicing are required to submit remittance data electronically. Some invoice adjustment requests may also be transmitted electronically. L. If you are interested in or have questions regarding any of our invoicing or payment methods, contact your FedEx account executive or call FedEx Revenue Services at 1.800. GoFedEx 1.800.463.3339 (say billing), or access our Internet application Manage My Account at fedex.com. M. Billing Special Handling Fees. A special handling fee will be applied in the following situations: 1. Invoicing where an incomplete, inaccurate, invalid or deleted account number appears in the EDI transmission of shipping information. a. For Bill Sender transactions, if the account number on the shipping bar code is incomplete, inaccurate, invalid or deleted, and FedEx Ground is able to determine the correct number from FedEx Ground records, all charges and fees, plus the special handling fee, will be billed to the sender, and any appropriate earned discount will apply. If the correct account number cannot be determined from FedEx Ground records, all charges and fees plus the special handling fee will be billed to the sender, and no discount will be allowed. b. For Bill Third Party or Bill Recipient transactions, if the third party or recipient account number in the electronic data interchange (EDI) transmission is incomplete, inaccurate, invalid or deleted, all charges and fees, plus the special handling fee, will be billed to the sender. If FedEx Ground can determine the senders correct account number from FedEx Ground records, it will be used for billing, and any appropriate earned discount will apply. If billed to sender and senders correct account number cannot be determined from FedEx Ground records, no discount will be allowed. c. The fee for an incomplete, inaccurate, invalid or deleted account number will be applied only once for each package with such an account number. 2. Payer Rebilling. A special handling fee will be charged to the sender for all requests to change a billing from the party billed or the bill-to party shown on the shipping transmission. If there are multiple requests, the fee may be applied for each invoice line item, which is rebilled. Requests for rebilling will be accepted up to 180 days from the invoice date, not counting the invoice date. Rebill requests will be accepted only for unpaid shipments. Requests should be sent to: N. FedEx Revenue Services 3965 Airways Blvd., Module G Memphis, TN 38116 For information regarding EDI and EFT, contact a FedEx account executive. Invoice Adjustments/Overcharges: 1. FedEx Ground reserves the right to audit shipments made via an electronic shipping device to verify service selection and package or shipment weight. If the service selected or weight entered is incorrect, FedEx Ground may make appropriate adjustments to the invoice at any time. 2. Default Billing. Senders are responsible for entry of accurate shipment information in any electronic shipping device. Because the number of packages and weight per package are critical to our ability to correctly invoice, any omission or incorrect entry or unavailable information will result in a billing based on our estimate of the number of packages transported and either the standard dimensional factor at the time of billing or a standard default weight-per-package estimate determined at our sole discretion. 3. You may request an invoice adjustment for reasons not related to a service failure in the following ways: a. Use our Internet application FedEx Billing Online at fedex.com if you are a registered user; or b. Submit your request through the invoice adjustment feature at fedex.com; or c. Submit the request in writing using the invoice adjustment form on the back of your invoice. If your request exceeds the space available on the form, you may submit your request via e-mail using the formatted spreadsheet and e-mail address provided at fedex.com/us/account/invhome/other/eremit.html; or d. Submit the request via our telephone invoice adjustment system at 1.800. GoFedEx 1.800.463.3339 (say billing). If you choose to submit your request via the telephone invoice adjustment system, the request must state the reason you believe an adjustment or refund is warranted and must provide the following: the FedEx account number (if any); the FedEx tracking number; and the date of shipment. A partial payment against an invoice is not considered a request for invoice adjustment or notice of a refund request. 4. Requests for invoice adjustment due to an overcharge must be received within 180 days after the date of shipment. For adjustments due to a service failure, see the Money-Back Guarantee Policy section. If you choose to send the invoice adjustment request separately from the remittance statement, please send to: FedEx Revenue Services 3965 Airways Blvd., Module G Memphis, TN 38116 For additional information or assistance regarding billing issues, please contact a FedEx account executive. 5. FedEx is not obligated to refund any overcharge or pay any other obligation owed when your FedEx account is, or has been in the past, more than 60 days past due. 6. If your account is more than 60 days past due, FedEx may, at its sole discretion, apply any overcharge amounts or other overpayments it agrees are owed to you against the oldest invoices. Additional Taxes. If a federal value-added, consumption or similar tax is applicable to your shipment, FedEx Ground reserves the right to add that amount to your shipment charges. The sender is responsible for all reasonable costs incurred by FedEx Ground in attempting to obtain payment on any transaction. Such costs include, but are not limited to, attorneys fees, collection agency fees, and interest and court costs. At our sole discretion, FedEx may transfer and assign ownership of, and any rights to collect, any and all charges due and payable to us. Missing or Invalid Account Number. An account number is invalid if it is not the correct account number for the bill-to party, or it is the account number for a recipient or third party who fails to pay the shipping charges. An additional charge will be assessed for each missing or invalid account number.
O. P. Q. R.
Claims
132
A. Filing of Claims: 1. All claims in connection with request for FedEx Ground C.O.D. service and all claims for loss of or damage to property tendered to FedEx Ground for transportation in inter-
Table of Contents

the written acknowledgment of receipt and, if in its possession, the pickup and delivery records covering the package involved. FedEx Ground will record the date a claim is received on the face of the claim document. The date of receipt will also be noted on our written acknowledgment of receipt. C. Time Limit for Filing Claims. Claims in connection with requests for FedEx Ground C.O.D. service and claims for loss, damage or delay must be filed in writing with FedEx Ground within nine months from the date of delivery, or, in the event that FedEx Ground failed to make delivery, within nine months after the package was tendered to FedEx Ground for shipment. Suits against FedEx Ground must be instituted within two years and one day from the date FedEx Ground gives written notice that FedEx Ground has disallowed any part of the claim specified in the notice. If claims are not filed or suits are not instituted in accordance with the foregoing provisions, FedEx Ground will not be liable and such claims will not be paid. A Claim Reporting Form can be requested from a FedEx account representative or by calling 1.800.GoFedEx 1.800.463.3339 (say claims). D. Investigation of Claims: 1. Each claim must be supported by the original Pick-Up Record or Customer Shipping Record (if applicable), evidence that applicable transportation charges have been paid, and documents that prove the value of the property, and/or extent of the loss or damage. Such documents may include original purchase invoices, estimates or invoices for repair, expense statements, appraisals, or other certified documents. The documents must be verifiable to our satisfaction. Where the property involved in a claim has not been invoiced to the recipient, or where an invoice does not show price or value, or where the property involved has not been sold, or where the property has been transferred at bookkeeping values only, FedEx Ground will, before voluntarily paying a claim thereon, require the claimant to establish the destination value of the quantity shipped, transported or involved, and to certify the correctness of the valuations in writing. 2. When a claim for loss of an entire package or an entire shipment cannot otherwise be authenticated upon investigation, FedEx Ground will obtain from the recipient of the shipment involved a certified statement in writing that the property for which the claim is filed has not been received from any other source. 3. In the event that the shipper and the recipient have refused a package, the property shall thereupon pass to FedEx Ground. FedEx Ground will not honor a claim for an abandoned package. E. Disposition of Claims. FedEx Ground will, after receiving a written claim for loss or damage to the property transported, either pay actual or declared value for the property, whichever is lower; or decline, or make a firm compromise settlement offer in writing to the sender (unless special arrangements have been made) within 120 days after receipt of claim by FedEx Ground. If a claim cannot be processed and disposed of within 120 days after the receipt thereof, FedEx Ground will advise in writing of the status of the claim and the reason for the delay in making final disposition. F. Damaged Property: 1. FedEx Ground Discovered Damage. Whenever property is damaged by FedEx Ground in the course of transportation and discovered by FedEx Ground prior to delivery, FedEx Ground will either (1) return the damaged property to the shipper or (2) remove any damaged property and ship the balance of undamaged merchandise. If determined to be liable and if damaged property is returned to the shipper, FedEx Ground may, at the shippers request, pay the full actual or declared value of the property, whichever is lower, and title of the property shall thereupon pass to FedEx Ground. If the shipper makes such a request, the shipper must hold the damaged property until FedEx Ground has completed the processing of the shippers claim. FedEx Ground shall not be liable for any special, incidental or consequential damages. 2. Concealed Loss or Damage. Whenever property is delivered by FedEx Ground and damage or loss is subsequently discovered by the recipient, inspection may be made by FedEx Ground as promptly as practicable after receipt of request from the recipient or shipper. The shipper or recipient must notify FedEx Ground as promptly as possible after discovery of the damage, and in any event no later than 21 days after the date of delivery. FedEx Ground reserves the right to inspect a damaged shipment on customer premises as well as the right to retrieve the damaged shipment for inspection at a local FedEx facility. All of the original shipping cartons, packing and contents must be available for our inspection and retained until the claim is concluded. Inspection will include examination of the damaged property, the shipping container and its packing, and any other action necessary to establish all the facts. If a shortage is involved, the inspector will compare the contents of package with the invoice, weigh the shipping container and contents, or conduct any other type of investigation necessary to establish that a loss has occurred. In either case, the inspection will be limited to a
state or intrastate commerce (U.S.) must be filed in writing; must include or refer to the Pick-Up Record or Customer Shipping Record, if applicable, tracking ID, and date or other facts sufficient to identify the package involved; and must be accompanied by documents that prove the value of the property and/or extent of the loss or damage. Documentation Requirements. Such documents may include original purchase invoices, estimates or invoices for repair (repairs are not authorized under this provision and should not be made until FedEx Ground has inspected the damaged package or expressly waived its right to inspect the damaged package), expense statements, appraisal, final confirmation screen if online order with proof of purchase, or other certified documents; must assert our liability for the alleged loss or damage; and must make claim for the payment of a specified or determinable amount of money. A request for proof of delivery does not constitute the filing of a claim. Notification. In the case of a claim for concealed loss or damage that is not discovered at the time of delivery, the sender or recipient must notify FedEx Ground as promptly as possible after the discovery of the damage, and in any event no later than 21 days after the date of delivery. Notification should be made by calling 1.800.GoFedEx 1.800.463.3339 (say claims) and the claimant shall be issued a Damaged Call Tag. At the time the Damaged Call Tag is issued, the call center agent will provide a confirmation number. This number should be recorded on the claim form along with the original tracking ID where indicated. Notification does not constitute filing of a claim as required in section C below. Except as provided in the paragraph above, receipt of the shipment by the recipient without written notice of damage on the delivery record is prima facie evidence that the shipment was delivered in good condition. As a condition to FedEx Ground considering a claim, all the original shipping cartons, packing (inner and outer) and contents must be made available for FedEx Ground inspections. Package and contents must be retained by the claimant until the claim is resolved. 2. You can file a claim in the following ways: a. Submit claims online at fedex.com/us/claimsonline (excluding FedEx Ground C.O.D. claims) for U.S. shipments, U.S. export shipments to Canada and U.S.-inbound shipments from Canada. b. Send written claims, including the completed claim form and supporting documentation, via the U.S. Postal Service or fax to: FedEx Cargo Claims Department P.O. Box 256 Pittsburgh, PA 15230 Fax: 1.877.229.4766 If you fax your completed claim form and supporting documentation, FedEx will send you a confirmation letter by return fax. c. Call customer service at 1.800.GoFedEx 1.800.463.3339 (say claims) to obtain a case number for your claim, then complete a print copy of the claim form. You may have to submit supporting documentation using FedEx Claims Online or the mailing address or fax number listed above. 3. FedEx Ground will not voluntarily pay a claim for an uncertain amount, such as $100 more or less. FedEx Ground is not obligated to act on any claim until all transportation charges are paid. The claim amount may not be deducted from these charges or any outstanding balance. 4. Bad order reports, appraisal reports of damage, notations of exceptions on delivery records or other documents, inspection reports issued by FedEx Ground inspectors or inspection agencies, requests for proof of delivery, and tracer or inspection requests standing alone are not sufficient to comply with these claim filing requirements. 5. FedEx Ground shipment-status information is not intended or permitted to be used by the shipper to file claims. (See Shipment-Status Information in the Proof of Delivery section.) 6. FAILURE TO COMPLY WITH ANY OF THE ABOVE CONDITIONS WILL RESULT IN THE DENIAL OF A CLAIM. 7. FedEx Ground reserves the option to pick up salvage on damaged claims when the claim is paid in full. B. Acknowledgment of Claims. FedEx Ground will, upon receipt in writing of a proper claim filed in the manner and form described in these regulations and accompanied by the documents described, acknowledge the receipt of such claim in writing within 30 days after the date of receipt by FedEx Ground unless FedEx Ground shall have paid or declined such claim in writing within 30 days of the receipt thereof. FedEx Ground will create either in writing or electronically a separate file for each claim received, assign each claim a successive claim file number, and note the claim number assigned on all documents filed in support of the claim and all records and correspondence relating to the claim, including
Table of Contents
133
FEDEX GROUND TARIFF
(Claims, cont.)
factual report. The shipper and recipient must cooperate with FedEx Ground to assist in the inspection. A written record of our findings will be made and a copy given to the shipper for claim support upon request. Any inspection report issued will be incorporated into the claim file. The terms and conditions of the FedEx Ground Tariff applicable to the original shipment (including, but not limited to, any declared value or limitation of liability) will govern the disposition of all claims in connection with said shipment, including any claim relative to the retrieval, inspection, call tag or return of said shipment. 3. In the event FedEx Ground does not make an inspection, the recipient must make the inspection and record all information pertinent to the cause. The recipients inspection, in such case, may be considered as the FedEx Ground inspection and will not jeopardize any recovery due the shipper based on the facts contained in the report. G. Spotted Trailers. The shipper agrees to load any trailers spotted at its facilities within 48 hours after being spotted with 225 or more packages per trailer. The shipper agrees not to file claims on any package shortages for spotted trailers. Upon written request from the shipper, FedEx Ground agrees to notify the shipper of any package shortages within 120 hours after the shippers packages are transmitted to FedEx Ground. Notification to the shipper shall include date of pickup and the number of packages short of the total entered by the shipper on the FedEx Ground Pick-Up Record or provided by the shipper on a computer-generated manifest. The shipper agrees not to file claims in connection with any package shortages reported by FedEx Ground to the shipper. 6. An additional charge will be assessed for each request for C.O.D. service to be performed, whether or not FedEx Ground is able to collect as requested. If the recipient cannot be located or fails or refuses to pay the C.O.D. amount via the requested instrument, the shipment will be returned to the shipper, and no refund or credit of either the transportation charges or the C.O.D. charges will be given. 7. Shipper represents and warrants it has legal right, interest, or appropriate legal title, to the C.O.D. funds subject to be collected and is authorized by the appropriate parties to receive such funds. 8. Performance of the C.O.D. service will not constitute FedEx Ground as the shippers agent for any purpose, including, but not limited to, completion of the sale of the goods by the shipper to the recipient. B. Collect on Delivery Remittance: 1. Remittance of C.O.D. Collections. FedEx Ground will remit the C.O.D. collection to the shipper within 10 business days from date of collection. The C.O.D. amount will be collected and remitted in the currency of the destination country. Our sole obligation shall be to timely remit the C.O.D. collection through the U.S. Postal Service, and FedEx Ground shall not otherwise be liable for any loss or delay caused by the remittance of the C.O.D collection. C. Electronic C.O.D. Remittance (E.C.O.D.) E.C.O.D. service requires the approval of FedEx Ground for enrollment. (This service is not available for U.S.-to-Canada shipments.) If the shipper is approved by FedEx Ground for enrollment, the following shall apply: 1. FedEx Ground E.C.O.D. provides C.O.D. payments for approved shippers by electronic funds transfer (EFT) within 24 or 48 hours after the funds are deposited into the FedEx Ground Bank account as described below. Shipper must choose either the 24- or 48-hour transfer option at time of enrollment. 2. All checks received by FedEx Ground on behalf of the shipper shall be restrictively endorsed by FedEx Ground in substantially the following language and deposited into our terminal bank accounts (FedEx Ground Bank): FOR DEPOSIT ONLY FEDEX GROUND AS AGENT FOR THE WITHIN NAMED PAYEE LACK OF ENDORSEMENT GUARANTEED 3. C.O.D. checks shall be deposited into the FedEx Ground Bank account before the banks close of business on the first business day following the delivery date. Upon deposit to FedEx Ground Bank, FedEx Ground shall cause the proceeds of all C.O.D. checks to be electronically transferred from FedEx Ground Bank to the shippers bank as shown on a voided check supplied to FedEx Ground during the enrollment process. 4. Shipper must notify FedEx Ground of any changes to shippers bank, account, or routing instructions required for EFT. Once notice is received by the FedEx Ground C.O.D department, changes to EFT instructions may take up to 10 business days to take effect. 5. If any check collected on behalf of the shipper is timely deposited by FedEx Ground but thereafter is dishonored and returned to our bank as non-negotiable, the risk of nonpayment shall lie with the shipper, and the shipper shall reimburse FedEx Ground for the face amount of such check and any bank charges associated with the return of the check (non-sufficient funds charges [NSF charges]) by permitting FedEx Ground to reduce subsequent electronic funds remittances by a like amount, provided that such returned check is promptly forwarded to the shipper by FedEx Ground to the shippers address. In the event that E.C.O.D remittances have not been sufficient to allow FedEx Ground to recover check amounts and associated NSF charges within 30 days, the shipper agrees to permit FedEx Ground to electronically deduct these fees from the shippers named financial institution. FedEx Ground will return any NSF C.O.D. checks to shipper via FedEx 2Day service. 6. All collections in the form of cash shall be deposited into the FedEx Ground Bank account before the banks close of business on the first business day following the delivery date. 7. If a bank does not allow a third-party endorsement of money orders or cashiers checks, the money order or cashiers check will be mailed back to the shipper, and the amount initially transferred electronically will be deducted from the shippers subsequent E.C.O.D. remittances. In the event that E.C.O.D remittances have not been sufficient to allow FedEx Ground to recover the amount initially transferred from subsequent E.C.O.D. remittances within 30 days, the shipper agrees to permit FedEx Ground to electronically deduct the amounts initially transferred from the shippers named financial institution. Shipper agrees to permit FedEx Ground to also reduce the next electronic funds transfer for the shipping charges included in the money order or cashiers check.
Collect on Delivery (C.O.D.) Service
A. FedEx Ground C.O.D. Service: 1. FedEx Ground offers collect-on-delivery service for packages within the U.S. and from the U.S. to Canada (E.C.O.D. remittance is only available for packages within the U.S.). To request FedEx Ground C.O.D. service, the shipper must prepare and attach to each C.O.D. package a C.O.D. label showing the amount to be collected and a C.O.D. bar-code label to designate the type of collection. The shipper must also enter the amount to be collected on the FedEx Ground Pick-Up Record in the space provided for this purpose. THE C.O.D. AMOUNT IS NOT THE SAME AS, AND SHOULD NOT BE CONFUSED WITH, DECLARED VALUE. If the shipper does not also declare the value of the package, our liability for loss or damage shall be limited to the loss or damage actually sustained by the shipper or $100, whichever is lower (see the Declared Value and Limits of Liability section for details). 2. FedEx Ground will collect for each C.O.D. package the amount shown on the C.O.D. label attached to the package, not to exceed $25,000 per package. If collection cannot be made, FedEx Ground will return the C.O.D. package to the shipper. The shipper must attach a C.O.D. bar-code label to each C.O.D. package to designate the type of collection: A Regular C.O.D. bar-code label is used when the shipper does not designate the type of payment to be collected. A Guaranteed Funds C.O.D. bar-code label is used when the shipper designates a money order, cashiers check, official check or certified check to be collected. A Currency C.O.D. bar-code label is used when the shipper designates only currency to be collected. FedEx Ground will not accept currency in excess of $750 in payment for the C.O.D. amount associated with any one package delivered in the U.S. Additional per-package charges for Currency C.O.D.-labeled packages delivered in the U.S. will apply. The additional per-package charges for Currency C.O.D.-labeled packages do not apply to shipments from the U.S. to Canada. 3. The original transportation of packages, collection of the payment and delivery of the payment instrument or remittance of the payment are considered a single shipment and the terms and conditions in the Declared Value and Limits of Liability section are applicable to the entirety of a C.O.D shipment 4. Our liability for loss, damage, delay, misdelivery, misinformation, nondelivery, failure to collect the C.O.D. amount, failure to collect the specified form of payment, collection of an instrument in the wrong amount, or failure or delay in delivering the payment instrument is limited to the declared value, subject in every event to the maximum declared-value limits and other limitations referenced above and in the Declared Value and Limits of Liability section. 5. All checks (including cashiers checks, official checks and certified checks) and money orders tendered in payment of C.O.D. packages will be accepted by FedEx Ground at the shippers risk, including, but not limited to, the risk of nonpayment and forgery, and FedEx Ground shall not be liable upon any such instrument.
134
Table of Contents

C. In cases where the shipper declares or agrees in writing that the property being shipped is released to a value exceeding $100 per package or article not enclosed in a package, an additional charge for each $100 or fraction thereof of total valuation will be assessed to which the base rate applies, up to a maximum declared value of $50,000 per package. D. Packages containing all or part of the following items are limited to a maximum declared value of $1,000: 1. Artwork, including any work created or developed by the application of skill, taste or creative talent for sale, display or collection. This includes, but is not limited to, items (and their parts) such as paintings, drawings, vases, tapestries, limitededition prints, fine art, statuary, sculpture and collectors items. 2. Film, photographic images (including photographic negatives), photographic chromes and photographic slides. 3. Any commodity that by its inherent nature is particularly susceptible to damage or the market value of which is particularly variable or difficult to ascertain. 4. Antiques, or any commodity that exhibits the style or fashion of a past era and whose history, age or rarity contributes to its value. These items include, but are not limited to, furniture, tableware and glassware. 5. Collectors items such as sports cards, souvenirs and memorabilia. (Collectors coins and stamps may not be shipped. See the Prohibited Items section.) 6. Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains, china, crystal, glass, framed glass and any other commodity with similarly fragile qualities. 7. Plasma screens. 8. Jewelry, including, but not limited to, costume jewelry, watches and their parts, mount gems or stones (precious or semiprecious), industrial diamonds, and jewelry made of precious metal. 9. Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts. 10. Precious metals, including, but not limited to, gold and silver bullion or dust, precipitates or platinum (except as an integral part of electronic machinery). 11. Stocks, bonds, cash letters or cash equivalents, including, but not limited to, food stamps, postage stamps (not collectible), travelers checks, lottery tickets, money orders, gift cards and gift certificates, prepaid calling cards (excluding those that require a code for activation), bond coupons, and bearer bonds. 12. Guitars and other musical instruments that are more than 20 years old, and customized or personalized musical instruments. E. ANY EFFORT TO DECLARE A VALUE IN EXCESS OF THE MAXIMUMS ALLOWED IN THE FEDEX SERVICE GUIDE IS NULL AND VOID. OUR ACCEPTANCE FOR CARRIAGE OF ANY PACKAGE BEARING A DECLARED VALUE IN EXCESS OF THE ALLOWED MAXIMUMS DOES NOT CONSTITUTE A WAIVER OF ANY PROVISION OF THE FEDEX SERVICE GUIDE AS TO SUCH PACKAGE. F. REGARDLESS OF THE DECLARED VALUE OF A PACKAGE, OUR LIABILITY FOR LOSS, DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, MISINFORMATION, ANY FAILURE TO PROVIDE INFORMATION, OR MISDELIVERY OF INFORMATION, WILL NOT EXCEED ITS REPAIR COST, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, WHICHEVER IS LESS. G. See the Liabilities Not Assumed section for other limitations and exclusions on our liability.
8. On or before the end of each business day during participation in the E.C.O.D. program and thereafter so long as any funds belonging to the shipper remain in the possession or control of FedEx Ground, FedEx Ground will transmit the details of all deposits at the shippers designated bank and/or FedEx Grounds bank and/or checks returned for insufficient funds to the shipper. Such reporting shall be provided to the shipper by either facsimile transmission or e-mail as selected by the shipper during the enrollment process. 9. In addition to the charge assessed for each C.O.D. package tendered to FedEx Ground by the shipper, an additional weekly service charge will be assessed for the E.C.O.D. service. 10. At its sole discretion, FedEx reserves the right to revoke a shippers E.C.O.D. enrollment without notice.
Credit Terms
A. FedEx Ground does not provide individual consumer credit privileges. B. FedEx Ground will extend credit to shippers who, in the sole judgment of FedEx Ground, are creditworthy. C. As a condition of extending credit privileges, FedEx Ground reserves the right to require business customers to provide current financial information, agree to bank draft arrangements for payment on account, provide a security deposit or provide a bank letter of credit. 1. Deposit Plan. After depositing an amount equivalent to four weeks transportation charges as estimated by FedEx Ground, payments are required within 15 days of invoice date. The deposit amount is subject to change to reflect revised estimates of the shippers charges. 2. Under the deposit plan, no interest will be paid by FedEx Ground, nor will additional charges be rendered for their services. Net balances will be refunded at the request of the shipper. D. When credit privileges are extended, FedEx reserves the right to establish and enforce a credit limit on your account. At our sole discretion, we may review and amend a credit limit on your account. E. The invoice date begins the credit term cycle, and payment is due within 15 days from the invoice date. Failure to keep your FedEx account current will result in termination of your ground service. F. IF THE ACCOUNT NUMBER TO BE BILLED IS NOT IN GOOD CREDIT STANDING, THE PACKAGE MAY BE HELD OR STOPPED IN TRANSIT UNTIL YOU MAKE ALTERNATIVE PAYMENT ARRANGEMENTS. THE MONEY-BACK GUARANTEE POLICY WILL NOT APPLY IN SUCH CIRCUMSTANCES. G. The shipper, and any other party who is liable for payment, is responsible for all reasonable costs incurred by FedEx Ground in obtaining or attempting to obtain payment for services rendered by FedEx Ground. Such costs include, but are not limited to, attorneys fees, collection agency fees, interest and court costs. H. Credit privileges will not be restored until you have paid all past-due balances in full and all costs, fees and expenses incurred by FedEx Ground in collecting or attempting to collect such balances. FedEx Ground may require establishment of electronic funds transfer as a prerequisite to credit restoration. FedEx Ground may decline to restore credit privileges even if all costs, fees and expenses are paid. I. Customers requesting the reinstatement of their FedEx Ground service must contact the Recovery Collections department at 1.800.506.7580. J. At our sole discretion, FedEx Ground may apply payments made on your account to any unpaid invoice issued on your account.
Delivery Signature Options

FedEx offers three Delivery Signature Options for shippers: A. Indirect Signature Required. FedEx will obtain a signature in one of three ways: 1. From any person at the delivery address; or 2. From a neighbor, building manager or other person at a neighboring address; or 3. The recipient can sign a FedEx door tag authorizing release of the package without anyone present. B. Direct Signature Required. FedEx will obtain a signature from any person at the delivery address. If no one is at the address, FedEx will reattempt delivery. C. Adult Signature Required. FedEx will obtain a signature from any person at least 21 years old (government-issued photo identification required) at the delivery address. If no eligible recipient is at the address, FedEx will reattempt delivery. D. Shipments to residential addresses may be released without obtaining a signature. If you require a signature for a residential shipment, select one of the Delivery Signature Options. E. FedEx International Ground. For FedEx International Ground shipments from the U.S. to residential addresses in Canada, FedEx may release the package without a signature. For FedEx International Ground shipments from the U.S. to nonresidential addresses in Canada, FedEx will attempt to obtain a signature.
Declared Value and Limits of Liability (Not Insurance Coverage)
A. FedEx Ground liability with regard to any package is limited to the sum of $100 unless a higher value is declared at time of tender and a greater charge paid as provided in the FedEx Service Guide. B. The declared value of any package represents our maximum liability in connection with a package, including, but not limited to, any loss, damage, delay, misdelivery, nondelivery, misinformation, any failure to provide information, or misdelivery of information. Exposure to and risk of any loss in excess of the declared value is either assumed by the shipper or transferred by the shipper to an insurance carrier through the purchase of an insurance policy. The shipper should contact an insurance agent or broker if insurance coverage is desired. FEDEX GROUND DOES NOT PROVIDE INSURANCE COVERAGE OF ANY KIND.
Table of Contents
135
FEDEX GROUND TARIFF
(Delivery Signature Options, cont.)

F. Special handling fees apply. See Rates in the FedEx Service Guide. G. Indirect Signature Required is not available for shipments to nonresidential addresses. H. FedEx Ground may accept requests for address corrections from a shipper or a recipient for shipments involving the Direct Signature Required or Indirect Signature Required options, alcohol shipments, and shipments where no signature is required. I. Also see the Billing, Money-Back Guarantee, Liabilities Not Assumed, Pickup and Delivery, and Proof of Delivery sections. F. The shipper and recipient are required to comply with all applicable government regulations and laws, including those pertaining to labeling. The Bureau of Alcohol, Tobacco, Firearms and Explosives can provide assistance. G. FedEx Ground will transport small-arms ammunition when packed and labeled in compliance with local, state and federal law, and the Hazardous Materials section of this Service Guide. Ammunition is an explosive and must be shipped separately as hazardous materials. You agree not to ship loaded firearms or firearms with ammunition in the same package. H. FedEx Ground will not accept for transport handguns, assembled or disassembled.
Dimensional Weight (Volumetric Weight)

Transportation charges may be assessed based on dimensional weight, which is a volumetric standard. Dimensional-weight pricing is applicable on a per-package basis. Customers who fail to apply the dimensional-weight calculation to a package may be assessed dimensional-weight charges from FedEx. See the Dimensional Weight description in the Fees and Other Shipping Information section of this Service Guide for additional details.
Fuel Surcharge
FedEx reserves the right to assess fuel and other surcharges on shipments without notice. The amount and duration of any such surcharges will be determined at our sole discretion. By tendering your shipment to FedEx, the shipper agrees to pay the surcharges, as determined by FedEx. The fuel surcharge rate, if applicable, is available at fedex.com.
FedEx Home Delivery
A. A package is defined as a FedEx Home Delivery package if its bar code includes one of the designated FedEx Home Delivery service codes. B. Service days for FedEx Home Delivery packages are defined as Tuesday through Saturday for normal deliveries. Saturday is not a service day for all areas. Contact a FedEx account executive for additional information. C. FedEx Home Delivery shippers must transmit an electronic manifest that contains all package information directly to FedEx Ground in an approved electronic format. The electronic transmission must include package weight, destination ZIP code, and recipient name and address. The package label must meet FedEx Home Delivery specifications, including the H on the bar-code label. D. FedEx Home Delivery packages may not weigh more than 70 lbs. FedEx Home Delivery packages may not contain hazardous materials, except for materials classified as Other Restricted Materials Domestic (ORM-D), and may not be shipped under the FedEx Ground COLLECT service program. E. FedEx Home Delivery packages may not be shipped in conjunction with FedEx Ground C.O.D. services (including C.O.D., Electronic C.O.D. and Currency C.O.D.). F. All FedEx Home Delivery packages will be considered residential, even if the packages are addressed to a business, and will be subject to the FedEx Home Delivery residential surcharge as published in the FedEx Service Guide in effect at the time of shipment. G. Any FedEx Home Delivery package will be eligible for the FedEx Home Delivery Money-Back Guarantee and will not be eligible for the FedEx Ground Money-Back Guarantee. FedEx Home Delivery packages must meet all the terms and conditions of the FedEx Home Delivery service to qualify for the FedEx Money-Back Guarantee. H. Any package shipped as a FedEx Home Delivery package that fails to comply with the terms and conditions of this service may be refused by FedEx Ground, or if initially accepted by FedEx Ground, may later be returned to the shipper. Noncompliance with the terms and conditions of FedEx Home Delivery may also result in additional charges upon written notice to the shipper.
Hazardous Materials
Packages containing hazardous materials, including materials classified as Other Regulated Materials Domestic (ORM-D), cannot be shipped via FedEx international services or to Hawaii or Alaska (consumer-commodity ORM-D can be shipped to Canada if properly labeled). Hazardous material shippers must be properly qualified through a FedEx sales representative before tendering hazardous material packages via FedEx Ground. A. All packages containing hazardous materials must be properly classified, described, packaged, marked, labeled and in proper condition for transportation according to applicable regulations and FedEx Ground requirements. FedEx Ground accepts only certain hazardous materials as listed in the current copy of the FedEx Ground Shipping Hazardous Materials Guide, which is incorporated herein by reference. Contact a FedEx account executive, see fedex.com or call 1.800.GoFedEx 1.800.463.3339 and say hazardous materials for more information. B. FedEx Ground does not accept for transportation hazardous waste, hazardous substances, inhalation hazards, and biohazards such as blood, urine, fluids and other noninfectious diagnostic specimens. C. Hazardous materials, except ORM-D materials, cannot be banded, strapped or taped to form a bundle. Packaging restrictions and service restrictions apply. Unless other U.S. Department of Transportation (DOT) restrictions apply, FedEx Ground does not accept hazardous materials over 70 lbs. (32 kg). FedEx Ground does not accept pails or drums over 8 gallons (32 liters). All pails or drums must be in performance-oriented packaging (POP). FedEx Ground will accept authorized pails or drums as single packaging. Hazardous materials may not be shipped in any FedEx packaging. D. Hazardous material shipments, including shipments containing ORM-D materials, are not accepted at FedEx Express Drop Box locations, FedEx Office Print & Ship Center locations, FedEx World Service Center locations, FedEx Express station or ramp locations, FedEx Authorized ShipCenter locations, and unstaffed FedEx locations. E. Packages containing hazardous materials are not eligible for FedEx Ground return options, except for packages shipped by preapproved shippers using the FedEx Ground Package Returns Program. F. All damaged or leaking hazardous material packages may be properly repackaged, prepared in accordance with applicable DOT regulations and returned to the shipper. The undamaged portion of a damaged hazardous materials shipment will be returned to the shipper for recycling, reprocessing or disposal. If the shipper refuses to accept the returned shipment, or if the shipment cannot be returned to the shipper, as determined at our sole discretion, the shipper is responsible for and will reimburse FedEx Ground for all costs and fees of any type connected with the legal disposal of the shipment and all costs and fees of any type connected with cleanup of any spill or leakage. G. No service guarantees (e.g., no FedEx Money-Back Guarantee) will apply to packages not properly prepared in accordance with DOT regulations and FedEx Ground requirements. H. Hazardous material packages found in the FedEx Ground system not properly prepared in accordance with DOT regulations and FedEx Ground requirements will be held for customer pickup. If the shipper refuses to pick up or make other arrangements for delivery acceptable to FedEx Ground, the shipper will reimburse FedEx Ground for all costs and fees of any type connected with the legal disposal of the shipment. The shipper agrees to indemnify FedEx Ground for any and all costs, fees and expenses FedEx Ground incurs as a result of the shippers failure to comply with FedEx Hazardous Materials shipping requirements. I. In the event the shipper loads any FedEx Ground vehicle, the shipper agrees to segregate hazardous materials in accordance with regulations.
Firearms
A. FedEx Ground will transport and deliver firearms (excluding handguns) as defined by the United States Gun Control Act of 1968, between areas served in the U.S., but only between: 1. Licensed importers; licensed manufacturers; licensed dealers; licensed collectors; law enforcement agencies of the U.S. or any department or agency thereof; and law enforcement agencies of any state or any department, agency or political subdivisions thereof; or 2. Where not prohibited by local, state and federal law, from individuals to licensed importers, licensed manufacturers or licensed dealers (and return of same). B. If your shipment contains firearms, select the Direct Signature Required or Adult Signature Required Delivery Signature Option, depending on the requirements of your shipment. See the Delivery Signature Options section for details. Firearms shipments are not eligible for signature release, driver release or indirect delivery. C. FedEx Ground cannot ship or deliver firearms C.O.D. D. Upon presenting the package for shipment, the person tendering the shipment to FedEx Ground is required to notify FedEx Ground that the package contains a firearm. The outside of the package must not be marked, labeled or otherwise identify that the package contains a firearm. E. The shipper and recipient must be of legal age as identified by applicable law.
136
Table of Contents
J. The shipper may be held accountable for all costs associated with any damaged or leaking hazardous material package that is not properly prepared in accordance with all DOT regulations and FedEx Ground requirements. Cost may include response, cleanup and disposal. K. Materials classified as ORM-D are the only hazardous materials that can be shipped via FedEx Home Delivery. L. Packages containing hazardous materials are not eligible for signature release, driver release or indirect delivery. M. Charge for Handling Hazardous Materials. In addition to the other rates and charges named in this tariff, a charge will be assessed on each package of hazardous materials.
Inspection of Shipments
FedEx Ground reserves the right, but is not required, to open and inspect any package tendered to it for transport.
Liabilities Not Assumed

FEDEX GROUND WILL NOT BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE DECLARED VALUE OF A SHIPMENT, WHETHER OR NOT FEDEX GROUND KNEW OR SHOULD HAVE KNOWN THAT SUCH DAMAGES MIGHT BE INCURRED. In no event shall FedEx Ground, including, without limitation, agents, contractors, employees and affiliates, be liable for any special, incidental or consequential damages, including, without limitation, loss of profits or income, whether or not FedEx Ground had knowledge that such damages might be incurred. FedEx Ground will not be liable for, nor shall any adjustment, refund or credit of any kind be made, as a result of any loss, damage, delay, misdelivery, nondelivery, misinformation or any failure to provide information, except such as may result from our sole negligence. FedEx Ground will not be liable for, nor shall any adjustment, refund or credit of any kind be given as a result of, any loss, damage, delay, misdelivery, nondelivery, misinformation or failure to provide information caused by or resulting in whole or in part from: 1. The act, default or omission of any person or entity, other than FedEx, including those of any local, state or federal government agencies. 2. The nature of the shipment, including any defect, characteristic or inherent vice of the shipment. 3. The shippers violation of any of the terms and conditions contained in this tariff, as amended from time to time, including, but not limited to, the improper and insufficient packing, securing, marking and labeling of shipments, or use of an account number not in good credit standing. 4. Perils of the air, public enemies, criminal acts of any person(s) or entities, including, but not limited to, acts of terrorism, public authorities acting with actual or apparent authority, authority of law, local disputes, civil commotions, hazards incident to a state of war, local, national or international weather conditions (as determined solely by FedEx Ground), local, national or international disruptions in ground transportation networks (as determined solely by FedEx Ground), strikes or anticipated strikes (of any entity, including, but not limited to, other carriers, vendors or suppliers), labor disruptions or shortages caused by pandemic conditions or other public health event or circumstances, natural disasters (earthquakes, floods and hurricanes are examples of natural disasters), conditions that present a danger to FedEx Ground personnel, and disruption or failure of communication and information systems (including, but not limited to, FedEx Ground systems). 5. Damage or loss of articles packaged and sealed by the sender or by person(s) acting at the senders direction, provided the seal is unbroken at the time of delivery, the package retains its basic integrity, and the recipient accepts the shipment without noting the damage on the delivery record. 6. Erasure of data from or the loss or irretrievability of data stored on magnetic tapes, files or other storage media, or erasure or damage of photographic images or soundtracks from exposed film. 7. The loss of any personal or financial information including, but not limited to, social security numbers, dates of birth, drivers license numbers, credit card numbers and financial account information. 8. Our inability to provide a copy of the delivery record or a copy of the signature obtained at delivery. 9. Failing to meet our delivery commitment for any shipments with an incomplete or incorrect address. (See the Undeliverable Shipments section.) 10. Failing to obtain the signature option requested for shipments using FedEx Delivery Signature Options.
Table of Contents
11. Shipments released without obtaining a signature at residential addresses, and at nonresidential addresses if a signature release is on file. 12. Our failure to honor package-orientation graphics (e.g., up arrows, this end up markings), fragile labels or other special directions concerning packages. 13. Damages indicated by any shockwatch, tiltmeter or temperature instruments. 14. Your failure to ship goods in packaging approved by us prior to shipment where such prior approval is recommended or required. 15. The shipment of fluorescent tubes, neon lighting, neon signs, X-ray tubes, laser tubes, light bulbs, quartz crystal, quartz lamps, glass tubes such as those used for specimens, and glass containers such as those used in laboratory test environments. 16. The shipment of scale models (including, but not limited to, architectural models, dollhouses, and so on) and prototypes. 17. Your use of an incomplete, inaccurate, or invalid FedEx account number or your failure to provide a valid FedEx account number in good credit standing in the billing instructions on shipping documentation. 18. Our failure to notify you of any delay, loss or damage in connection with your shipment or any inaccuracy in such notice. 19. Performance of any services will not constitute FedEx Ground as the shippers or anyones agent for any purpose. 20. Damage to briefcases, luggage, garment bags, aluminum cases, plastic cases or other items when not enclosed in outer packaging, or other general shipping containers caused by adhesive labels, soiling or marking incidental to transportation. 21. Shipping of plants and plant materials is discouraged with FedEx Ground. FedEx Ground assumes no liability for damages in transit or damages resulting from delay of shipments. 22. Any package where FedEx Ground package scan records do not reflect acceptance of the package by FedEx Ground from the shipper. 23. The shippers failure to delete all shipments entered into a FedEx self-invoicing system, Internet shipping device or any other electronic shipping method used to ship a package, when the shipment is not tendered to FedEx. If you fail to do so and seek a refund, credit or invoice adjustment, you must comply with the notice provisions in Invoice Adjustments/Overcharges in the Billing section. FedEx is not liable for any refund, credit or adjustment unless you comply with those notice provisions. 24. Shipments of any plants and plant materials, ostrich or emu eggs, or live fish. 25. The shipment of any alcoholic beverages, firearms or tobacco products if you fail to comply with the applicable terms and conditions. 26. Damage to computers, or any components thereof, or any electronic equipment when shipped in any packaging other than: a. The manufacturers original packaging, which is undamaged and has retained a good, rigid condition. b. Packaging that is in accordance with the FedEx packaging guidelines available online at fedex.com/packaging. c. FedEx laptop packaging, for shipments of laptop computers. d. FedEx small electronic device packaging, for shipments of cell phones, handheld computers, MP3 players and similar items. 27. Our provision of packaging, advice, assistance or guidance on the appropriate packaging of shipments unless such advice, assistance or guidance has been approved in writing by FedEx Packaging Design and Development and the writing expressly accepts liability in the event of a damaged shipment. 28. FedEx Ground does not provide protective services for transportation of perishable commodities or of commodities requiring protection from heat or cold. Such commodities will be accepted for transportation solely at the shippers risk for loss of value or damage occasioned by exposure to heat or cold. The shipper agrees to not file damage claims for perishable items. 29. FedEx will not be liable for the failure to provide any services or service options where our records do not reflect that the services or service options were selected by the shipper. 30. Our compliance with verbal or written delivery instructions from the sender, recipient or persons claiming to represent the shipper or recipient. 31. The shippers failure to provide accurate delivery address information. 32. Any shipment containing a prohibited item. (See the Prohibited Items section.) 33. Loss or damage to alcohol shipments unless an approved packaging type is used or FedEx Packaging Design and Development has preapproved your packaging prior to shipment. See the Alcoholic Beverages section for further information.
137
FEDEX GROUND TARIFF
(Liabilities Not Assumed, cont.)

34. Our inability or failure to complete a delivery, or a delay to any delivery, due to acts or omissions of customs or other regulatory agencies. 35. Delays in delivery caused by adherence to FedEx policies regarding the payment of duties and taxes or other charges. 36. Our failure or inability to attempt to contact the sender or recipient concerning an incomplete or inaccurate address; incorrect, incomplete, inaccurate or missing documentation; payment of duties and taxes necessary to release a shipment; or an incomplete or incorrect customs brokers address. 37. Hazardous-materials shipments that the shipper did not properly declare, including proper documentation, markings, labels and packaging. FedEx Ground will not pay a claim on undeclared or hidden hazardous materials and the FedEx Money-Back Guarantee does not apply. 3. FedEx Home Delivery Premium Services Money-Back Guarantee. At our option, we will, upon request, either refund or credit your transportation charges, residential surcharge and the applicable premium service charge in the event of a service failure (which means if FedEx does not provide the FedEx Home Delivery premium service requested for the shippers package(s), as described below). a. FedEx Date Certain Home Delivery Money-Back Guarantee. The FedEx Date Certain Home Delivery Money-Back Guarantee applies if the shipment is not delivered on the valid date requested. To be considered valid, the requested date must be no earlier than the scheduled delivery as published on fedex.com; cannot be a Sunday, a Monday or a FedEx holiday; and must be within 14 days from the pickup date. If the delivery date requested is invalid, the FedEx Date Certain Home Delivery Money-Back Guarantee will not apply. b. FedEx Evening Home Delivery Money-Back Guarantee. The FedEx Evening Home Delivery Money-Back Guarantee applies if the shipment is not delivered between 5 and 8 p.m. on or before the scheduled delivery date as published on fedex.com. c. FedEx Appointment Home Delivery Money-Back Guarantee. The FedEx Appointment Home Delivery Money-Back Guarantee applies if the shipment is not delivered within one hour before or after the time, and on the date, requested by the recipient and agreed to by FedEx. B. Limitations. The following limitations apply: 1. A credit or refund under the money-back guarantee will be applied only against charges for the shipment giving rise to the credit. 2. At the sole discretion of FedEx, the money-back guarantee may not be honored when the request is made by, or the information utilized to determine the status of the package is determined by, a third party other than the payer of the charges. 3. The FedEx Ground Money-Back Guarantee applies to deliveries within the U.S. For shipments destined to Canada, the FedEx Money-Back Guarantee only applies to transportation charges related to brokerage-inclusive service. 4. If FedEx Ground utilizes the U.S. Postal Service or an interline cartage agent for delivery to remote rural areas, the money-back guarantee only applies to the portion of transportation provided directly by FedEx Ground. 5. Packages tendered to FedEx Ground for delivery on the day after Thanksgiving will be scheduled for delivery on that day if the recipient business is open, but in any event, the delivery commitment will be extended to the next business day for application of the money-back guarantee. 6. Packages tendered for delivery on holidays that are business days for FedEx Ground (for example, Good Friday and Presidents Day) will be scheduled for delivery on that day if the recipient business is open. However, if the recipient business is known by FedEx Ground to be closed due to the holiday, the packages will be scheduled for delivery on the next business day the recipient is open, but the money-back guarantee will not apply. 7. To be eligible for the FedEx Home Delivery Premium Services Money-Back Guarantee, the shipper must have fulfilled the following conditions: a. Prepare and attach to each package a 128 bar-code label showing the premium service requested. The shipper must also provide FedEx Ground with the required electronic information for the service level selected. b. Premium services are offered at the shipment level. To qualify as a shipment, one or more packages must have the following: The same shipper number The same origin location The same ship date The same recipient address The same premium service selected C. Exceptions. FedEx will not be obligated to refund or credit your transportation charges, residential surcharge or premium service charge if: 1. We provide you with proof of timely delivery, consisting of the date and time of delivery and, if applicable, the name of the person who signed for the shipment, or service-exception information reflecting that the failure to deliver timely resulted from circumstances described under the Liabilities Not Assumed section. 2. The service failure resulted, in whole or in part, from any of the circumstances described under the Liabilities Not Assumed section. 3. The shipper did not properly label the package in accordance with the FedEx Service Guide, including, without limitation, affixing the correct business name and contact name (for FedEx Ground packages) or recipient name (for FedEx Home Delivery packages) and deliverable address (number, street, city, state, and a five-digit ZIP code) and correctly placing the customer-specific FedEx Ground or FedEx Home Delivery
Limitations on Legal Actions

Any civil claim for overcharges must be brought within 18 months after the claim accrues. Any civil claim for, including, but not limited to, any loss, damage, delay, misdelivery, nondelivery, misinformation, any failure to provide information, or misdelivery of information relating to the shipment, must be brought within two years and one day from the date FedEx Ground gives written notice that FedEx Ground has disallowed any part of the claim specified in the notice. Any right you might have to damages, refunds, credits recovery of reliance interests, disgorgement, restitution, injunctive relief, declaratory relief or any other legal or equitable relief whatsoever against FedEx Ground under any cause of action arising from the transportation of any package pursuant to the FedEx Service Guide shall be extinguished unless you first comply with all applicable notice periods and requirements in this tariff including, but not limited to, the periods and requirements for providing notice under the Billing, Claims and Money-Back Guarantee Policy sections. You and FedEx Ground understand that timely and complete compliance with such notice periods and requirements is a contractual condition precedent to your right to any relief whatsoever, and you must plead compliance with those conditions precedent on the face of any complaint that you file against FedEx Ground. You and FedEx Ground agree that FedEx Ground cannot be considered to have breached any obligation to you unless or until FedEx Ground wrongfully denies a claim submitted to FedEx Ground pursuant to the notice periods and requirements contained in this tariff. Finally, you and FedEx Ground agree that you will comply with applicable notice periods and requirements even if you believe that such compliance will not result in relief from FedEx Ground or if you lack knowledge regarding whether such compliance will result in relief from FedEx Ground. You agree that you will not sue FedEx Ground as a class plaintiff or class representative, join as a class member, or participate as an adverse party in any way in a class-action lawsuit against FedEx Ground. Nothing in this paragraph, however, limits your rights to bring a lawsuit as an individual plaintiff. To the extent that any court finds that state rather than federal law applies to any provision of this contract, the controlling law is the substantive law of the state in which you tendered your shipment to FedEx Ground. The performance of any services does not make FedEx Ground an agent of the shipper or any third party for any purpose.
Money-Back Guarantee Policy

We offer a money-back guarantee for our services. This guarantee can be suspended, modified or revoked at our sole discretion without prior notice to you. A. Money-Back Guarantee. The money-back guarantee is your exclusive remedy in the event of a service failure for the recovery of all or any portion of the FedEx charges for a shipment. If the money-back guarantee is suspended, there is no remedy or recovery of charges for a service failure. There are no delivery commitments for shipments on which the money-back guarantee is suspended. 1. FedEx Ground Money-Back Guarantee. At our option, we will, upon request, either refund or credit your transportation charges in the event of a service failure (which means if FedEx does not deliver the shippers standard ground and multiweight ground package(s) by the end of the scheduled delivery day as published on fedex.com). 2. FedEx Home Delivery Money-Back Guarantee. At our option, we will, upon request, either refund or credit your transportation charges and residential surcharge in the event of a service failure (which means if FedEx does not deliver the shippers residential package(s) by the end of the scheduled delivery day as published on fedex. com). For shipments designated as FedEx Date Certain Home Delivery, FedEx Evening Home Delivery or FedEx Appointment Home Delivery, see the FedEx Home Delivery Premium Services Money-Back Guarantee section below.
138
Table of Contents

E. Consolidators set their own rates for shipping. They may charge FedEx Retail Rates for FedEx shipping services. F. Inquiries regarding shipments paid for at a FedEx Authorized ShipCenter (FASC) must be directed to the FASC. G. FASCs are not required to have a FedEx Ground Pick-Up Record book at their location. Drop-off customers should bring their FedEx Ground Pick-Up Record to the FASC with their drop-off packages. H. FedEx Ground assumes no liability, other than to the FASC, for lost, damaged or delayed shipments paid for at an FASC, as the FASC is the shipper of these packages. The FASCs bar code must appear as the shippers bar code for all shipments paid for at an FASC. FASCs are independently owned and operated businesses. See the FASC representative for information regarding rates and services and the terms and conditions of carriage. FASCs are not agents of FedEx.
bar-code label on the package. For FedEx Ground packages, the shipper must correctly address the package to a business address and not to a residence. For FedEx Home Delivery packages, the shipper must print the letter H (Home) on the address label in accordance with the FedEx Home Delivery label specifications. 4. The shipper did not timely and accurately transmit all electronic package-level data required, including, but not limited to, any electronic package-level data necessary for package sorting by FedEx Ground, to the extent required by the Shippers Agreement with FedEx Ground. For FedEx Appointment Home Delivery shipments, a valid telephone number for the recipient must be included in the data-entry information when the shipment is processed. 5. The package was not picked up by a FedEx Ground driver at the shippers location or an alternate address location, at a FedEx Office Print & Ship Center, at a FedEx World Service Center, or at a FedEx Authorized ShipCenter prior to that locations regular scheduled pickup time. If a package is accepted by FedEx Ground after a locations regular scheduled pickup time, an additional transit day may be added to the scheduled delivery date. 6. The package was tendered for transportation during the 14 calendar days before Christmas. 7. The shipment contained special instructions, including, but not limited to, FedEx Ground Call Tag service and FedEx Delivery Signature Options. 8. There was an unexpected large release of packages from your shipping location. 9. A charge for additional handling or address correction applied; see Rates in the FedEx Service Guide for details. 10. The package was unauthorized (see the Package Restrictions [Size and Weight] section). 11. The shipment was undeliverable or returned. D. Refund or Credit Requests. To qualify for a refund or credit due to a service failure, you must notify us of the service failure and request a refund or credit in compliance with the conditions listed below. If you do not comply with these conditions, you are not entitled to receive a refund or credit and cannot recover compensation for a service failure in any lawsuit. 1. You may request a refund or credit due to a service failure in the following ways: a. Use our Internet application FedEx Billing Online at fedex.com if you are a registered user; or b. Submit your request through the invoice adjustment feature at fedex.com; or c. Submit the request via our telephone invoice adjustment system at 1.800.GoFedEx 1.800.463.3339 (say billing). 2. Your notification of a service failure must include your FedEx tracking number and invoice number, if applicable. 3. All requests for a refund or credit must be received via one of the approved channels within 15 calendar days of the invoice date or within 15 calendar days from the ship date if you are paying by credit card or in advance by cash, check or money order. 4. A partial payment against an invoice is not considered a request for invoice adjustment or notice of a refund request. A notification of the reason for an unpaid charge with your payment is not considered a request for an invoice adjustment or notice of a refund request if the reason relates to a service failure.
Package Restrictions (Size and Weight)
A. FedEx Ground will accept for transport packages that weigh up to the maximum package weight published in the FedEx Service Guide in effect at the time of shipment and that measure up to 165 inches in combined length and girth. FedEx reserves the right to assess additional handling, oversize package and unauthorized package surcharges on any package whose dimensions are altered during transit, causing it to meet the parameters for these charges. MEASUREMENT OF LENGTH AND GIRTH: a. Regular-Shaped Packages: The length and girth of a package is length plus (two times the height) plus (two times the width). If the dimension includes a fraction, a fraction of one-half or greater will be rounded up to the next whole number; less than one-half will be rounded down to the next whole number. b. Irregular-Shaped Packages and Regular-Shaped Articles With Hollow or Open Spaces: To measure combined length and girth, assume the package or article to be enclosed in a six-sided, rectangular container, and then determine the combined length and girth as for regular-shaped packages. B. Charge for Unauthorized Packages. 1. In addition to the other rates and charges named in this tariff, a charge of $50 per package will be assessed for the following conditions: Any package measuring more than 108 inches in length.1 Any package measuring more than 165 inches in length and girth combined.1 Any package weighing more than 150 lbs.1 2. A charge of $100 per package will be assessed for any package weighing more than 70 lbs. destined to the Yukon, Northwest Territories, Nunavut and Labrador. This charge applies to postal codes A0K, A0PA0R, A2V and X0AY9Z.
1
Note: These packages are unauthorized, may be refused or returned to the shipper and will be delivered at the option of FedEx Ground.
Packaging and Marking
Package Consolidators (Including FedEx Authorized ShipCenter Locations)

Consolidators are responsible for complying with all applicable requirements including, but not limited to, requirements for shipping hazardous materials and complying with customs and other legal requirements applicable to packages tendered for international transportation. If you tender packages to a consolidator instead of to us directly, the following limitations apply: A. Consolidators are not agents of FedEx, and we are not responsible for any errors or omissions made by them. B. Inquiries or claims regarding shipments tendered to a consolidator must be directed to the consolidator. We cannot assist the shipper, recipient or third party in these situations, nor do we have any liability for lost, damaged or delayed shipments. The consolidator is the shipper in such cases. C. Consolidators may submit claims for refunds or credits for shipping charges under the money-back guarantee policy. Neither the customer who tendered the package to the consolidator nor the recipient is eligible for refunds or credits under the money-back guarantee policy. D. In order for a consolidator to receive packaging from FedEx, the consolidator must first enter into a Packaging and Pricing Agreement or a FedEx Authorized ShipCenter Agreement with FedEx.
Table of Contents
A. All packages must be prepared and packed by the sender for safe transportation with ordinary care in handling. Recipient address labels should be placed on both sides of each package with an additional label enclosed inside. Any articles susceptible to damage as a result of conditions that may be encountered in air ground transportation, such as changes in temperature, must be adequately protected by proper packaging. Each shipment must be legibly and durably marked with the name, address and ZIP code of both the shipper and recipient. The ZIP code is crucial to the efficient movement of the package through the FedEx Ground system. New corrugated boxes in good, rigid condition large enough to allow cushioning of contents on the top, bottom and sides should be used. For guidelines on packaging specific commodities go to fedex.com/packaging. Items that cannot be packed into cartons (auto tail pipes, mufflers, tires, rims, and so on) must have all sharp edges and protrusions wrapped, and the address label must be secured using the tie-on tag or the tire/ crate label provided by FedEx (or you may secure it by wrapping pressure-sensitive tape completely around the object). Briefcases, luggage, garment bags, aluminum cases, plastic cases, computer cartons or similar types of items whose outer finish might be damaged by adhesive labels, soiling, marking or other types of surface damage that is normal with ordinary care in handling should be placed in a protective container for shipment. Casters, wheels or rollers must be removed or packaged. Expanded polystyrene foam coolers must be shipped inside a sturdy outer container unless tested and approved for acceptance by FedEx Packaging Design and Development. Information on how to submit your packaging for testing is available at fedex.com/ packaging.
139
FEDEX GROUND TARIFF
(Packaging and Marking, cont.)

B. If a shipment is refused by the recipient, leaks, or is damaged, the shipment will be returned to the sender, if possible. If the sender refuses to accept the returned shipment or it cannot be returned because of leakage or damage due to faulty packaging, the shipper is responsible for and will reimburse FedEx Ground for all costs and fees of any type connected with the legal disposal of the shipment and all costs and fees of any type connected with cleanup of any spill or leakage. C. Fragile Articles/Orientation. Packaging for all fragile articles (including, but not limited to, electronic and electrical devices, scientific testing equipment, fragile glass, crystal, porcelain, or china) should be preapproved by FedEx Packaging Design and Development prior to shipping. D. Package Inspection and Testing. FedEx Ground reserves the right to request a shipper to submit a representative sampling of the packaging for inspection and testing. If the shipper fails to comply with our request to inspect and test the packaging or the sampling fails FedEx testing, FedEx Ground will not be liable for any damages due to improper packaging. E. Preshipment Inspection and Testing for Oversize Packages. At the sole discretion of FedEx Ground, FedEx Ground may require a shipper of packages classified as Oversize, as defined in the Rates section of the FedEx Service Guide, to submit a representative sampling of the oversize packaging for inspection and testing. If the shipper fails to comply with our request to inspect and test oversize packaging or the sampling fails FedEx testing, FedEx Ground will not be liable for any damage to shippers oversize packages. For general packaging assistance, including packing, sealing and labeling tips and information on how to submit your packaging for testing or evaluation, go to fedex.com/ packaging. At our sole discretion, shipments having a declared value of US$500 or greater may not be released without a signature even where the release is otherwise authorized. FedEx Ground may, at its sole discretion, utilize a postal service or an interline cartage agent for deliveries to remote rural areas. Packages tendered to a postal service or interline cartage agent may result in additional transit days. Our tender of a shipment to a postal service or interline cartage agent constitutes delivery of the shipment by us for all purposes. Contact a FedEx account executive for more information. Shipments to hotels, hospitals, government offices or installations, university campuses, or other facilities that utilize a mailroom or other central receiving area will be delivered to the central receiving area, unless otherwise authorized and approved by FedEx Ground. In order to facilitate delivery or release of a shipment, FedEx Ground may, at its sole discretion, contact the recipient to obtain delivery instructions, or to notify them that a delivery is scheduled or a delivery has been completed.
Plants and Plant Materials

Shipping of plants and plant materials is discouraged by FedEx Ground. FedEx Ground assumes no liabilities if such materials are damaged in transit or if damages result from delay of shipment.
Prohibited Items
You are prohibited from tendering the following items for shipment, and they will not be accepted: 1. Money, cash, coins, currency, paper money and negotiable instruments equivalent to cash, such as endorsed stocks, bonds and cash letters. 2. Collectible coins and stamps. 3. All live animals. (Edible seafood, such as live lobsters, crabs or other types of fish and shellfish for human consumption, is acceptable, provided the shipper is in compliance with all local, state, and federal laws.) 4. Animal carcasses. (Animal heads and other parts for taxidermy may be accepted but must be properly packaged. This restriction does not apply to properly packaged meat or poultry products intended for human consumption.) 5. Human corpses, human organs or body parts, human and animal embryos, or cremated or disinterred human remains. 6. Shipments that require us to obtain a local, state or federal license for their transportation. 7. Shipments that may cause damage or delay to equipment, personnel or other shipments. 8. Lottery tickets and gambling devices where prohibited by law. 9. Hazardous waste (including, but not limited to, used hypodermic needles or syringes, or other medical waste), hazardous substances, inhalation hazards, biohazards such as blood, urine, fluids and other noninfectious diagnostic specimens. 10. Packages that are wet, leaking or emit an odor of any kind. 11. Live insects. 12. Shipments or commodities that are prohibited by applicable local, state or federal law. 13. Common fireworks. 14. Containers of liquids with a volume exceeding 8 gallons (32 liters) or 70 lbs. in weight. 15. Restriction for Service to Alaska and Hawaii. The following goods are prohibited: those of unusual value, hazardous materials (including ORM-D materials), household goods, commodities in bulk, commodities requiring special equipment or handling and those commodities injurious or contaminating to other lading, nondomesticated animal products, dangerous goods, firearms, foods, furs, hazardous substances or any materials regulated by the DOT or by the International Civil Aviation Organization (ICAO), jewelry, live animals, perishables, plants, seeds, and tobacco. 16. Handguns. 17. Waste or garbage for disposal. Notwithstanding any other provision of the FedEx Service Guide, we are not liable for delay of, loss of or damage to a shipment of any prohibited item. The shipper agrees to indemnify FedEx Ground for any and all costs, fees and expenses FedEx Ground incurs as a result of the shippers violation of any local, state or federal laws or regulations or from tendering any prohibited item for shipment.
Pharmaceuticals
You are responsible for complying with all applicable local, state and federal laws, regulations, ordinances and rules governing the shipment of pharmaceuticals. Packages containing pharmaceuticals must not have labels, markings or other written notice that a pharmaceutical is contained within. Select the Direct Signature Required Delivery Signature Option if you require FedEx to obtain a signature from someone at the delivery address, or the Adult Signature Required Delivery Signature Option if you require an adult signature for delivery. See the Delivery Signature Options section for details.
Pickup and Delivery
A. Pickup Service: 1. FedEx Ground may provide on-call pickup service for a per-package pickup fee for customers that do not have a FedEx Ground regular scheduled pickup. This fee may be higher if the pickup is made the same day it is requested or if the request is made through FedEx Customer Service. 2. FedEx Ground may provide pickup service for a weekly pickup fee to regular scheduled pickup customers. An additional charge will apply to shippers who are invoiced for less than $75 in weekly combined FedEx Express, FedEx Ground and FedEx SmartPost charges. The weekly pickup fee applies to the shipping location associated with the FedEx Ground account number. 3. An alternate address pickup fee may apply to pickup service at shipping locations other than the location associated with the FedEx Ground account number. The alternate address pickup fee only applies to account numbers assessed the weekly pickup fee. 4. Charges for pickup service shall apply in addition to the rates set forth in the FedEx Service Guide in effect at the time of shipment. Upon payment of the applicable pickup service charge, FedEx Ground will call at the shippers premises once each business day, if required, to pick up packages for delivery to all points served by FedEx Ground. 5. The shipper agrees to declare all applicable additional charges on the Pick-Up Record or the Customer Shipping Record, if applicable. FedEx Ground reserves the right to assess additional charges on those packages that the shipper does not properly rate and to re-rate packages the shipper fails to rate properly. B. Delivery. FedEx Ground does not offer a restricted-delivery service and may deliver to someone other than the person or entity named as the recipient. FedEx Ground may release the package with no signature at a residential address if none of the FedEx Delivery Signature Options are selected. FedEx will attempt to obtain a signature for shipments to nonresidential addresses. Where a signature is required, FedEx will make up to three attempts at delivery. A notice that delivery has been attempted will be left at the recipients address after the first and second attempts. (See the Delivery Signature Options section.)
Proof of Delivery
A. Verification of Delivery. Shippers may obtain proof of package delivery, including delivery date, online at fedex.com or by calling FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339. There is no additional charge for this service.
140
Table of Contents
B. Shipment-Status Information. FedEx Ground may provide selected shippers a daily or weekly list generated from our shipment-status information. This list is provided so that shippers will have a quick, abbreviated record of packages shipped and received. Shipment-status files contain preliminary and incomplete delivery data. It is not intended or permitted to be used to file claims or to determine whether any individual shipment fails to meet FedEx Ground service commitments. C. Automatic Proof of Delivery. With this option, FedEx Ground will send the shipper a signature obtained at time of delivery for those packages designated as Indirect Signature Required, Direct Signature Required or Adult Signature Required. Enrollment is required prior to participation in the Automatic Proof of Delivery program. If authorized by FedEx Ground to participate in this program, FedEx Ground will provide the shipper with their choice of letter of proofs of delivery, manifest proofs of delivery, or both, via any of the following media: fax, U.S. Postal Service, FTP (file transfer protocol) or CD-ROM. Contact a FedEx account executive for details. D. P.O.D. Advantage. FedEx Ground may provide enrolled shippers weekly or monthly reports of delivery information. This data is provided so shippers will have easy accessibility to delivery information. P.O.D. Advantage reports contain preliminary and incomplete delivery data. It is not intended or permitted to be used to file claims or to determine whether any individual shipment fails to meet our service commitments. FedEx Ground will not be liable for its inability to provide P.O.D. information. An additional charge will be assessed.
$100. The shipper may declare a value up to $25,000 for packages returned through the FedEx Ground Call Tag. The declared value of the FedEx Ground Call Tag may not exceed the value of the declared value on the original shipment. The shipper may not declare a value for a package returned to FedEx Ground through a damage call tag. FedEx Ground shall not be liable for any damage to a shipment or claim arising out of the use of a return option unless the package was lost during shipment or there was visible damage noted by the driver at time of delivery. FedEx Ground shall not be liable for any concealed damage for items returned by using PRP, FedEx Print Return Label or FedEx E-Mail Return Label. Receipt of a shipment without written notice of damage on the delivery record is prima facie evidence that the shipment was delivered in good condition. The FedEx Ground liability for any loss or damage arising out of an authorized return shipment shall never exceed the actual amount of damage or the declared amount, whichever is lower. All other terms and conditions related to FedEx Ground claims regulations and, as a whole, the tariff, shall apply for packages shipped through the use of a FedEx Ground return option.
Tobacco Products
Tobacco products will be accepted only when shipped from a licensed dealer or distributor to another licensed dealer or distributor. The shipper is solely responsible for compliance with any applicable regulations, which may vary from state to state.
An undeliverable shipment is one that cannot be delivered for reasons that include, but are not limited to, any of the following: The recipient refuses to pay for a bill-recipient shipment. The recipient refuses to accept the shipment. The recipients delivery address cannot be located. The shipment was addressed to an area not served by FedEx. he shipments contents or packaging are damaged to the point that rewrapping T is not possible. he shipment would likely cause damage or delay to other shipments or property T or injury to personnel. The shipment contains prohibited items. The recipients place of business is closed. o appropriate person was available to accept the shipment at a delivery location N on the initial delivery attempt or reattempts. The shipment was improperly packaged. A. Undeliverable shipments may be returned via FedEx Ground service at the payers expense. Shipments will be returned via FedEx Ground service at no additional charge if the shipment is undeliverable because of damage to the shipment caused by FedEx. However, if the shipment is undeliverable for any other reason, FedEx Ground reserves the right to assess return transportation charges and fees to the original payer, along with the original transportation charges and fees. B. Our money-back guarantee policy does not apply to undeliverable or returned shipments. C. If a shipment cannot be delivered or returned or if the shipper or recipient cannot be contacted, the shipment may be transferred or disposed of by FedEx at its sole discretion, with or without notice, and the shipper, if known, agrees to pay any costs incurred in the disposal.
Rate Quotations
Rates and service quotations by FedEx Ground employees and agents are estimates and will be based upon information the shipper provides, but final rates and service may vary based upon the shipment actually tendered and the application of this tariff. Rates quoted will vary depending on whether (1) the shipper is a FedEx account holder, (2) the shipper has discounts applied to his or her account and (3) the shipment is being dropped off at a staffed FedEx location. Shippers will be quoted FedEx Standard List Rates if: They are FedEx account holders and they do not have discounts applied to their account and they have a shipment picked up at their location or they drop off a shipment at a non-staffed FedEx drop-off location; or They are non-FedEx account holders and they have a shipment picked up at their location or they drop off a shipment at a non-staffed FedEx drop-off location. They are non-FedEx account holders and they prepare a shipping label online at FedEx Ship Manager at fedex.com, and drop off the shipment at a staffed or non-staffed FedEx location. Shippers will be quoted FedEx Retail Rates if they ship at the counter in staffed FedEx locations in the U.S. and pay with cash, check, debit or credit card instead of shipping on their FedEx account. Effective Jan. 18, 2010, shippers will be quoted FedEx Retail Rates for shipments originating in the U.S. that are paid for by cash, check, debit or credit card instead of being charged to a valid FedEx account. Shippers will be quoted Account-Specific Rates if they have a FedEx account, have discounts applied to their account and if they charge their shipping to their FedEx account. For the most current information regarding areas served and delivery commitments, check online at fedex.com or contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339.
Refusal or Rejection of Shipments

FedEx Ground reserves the right to refuse to transport any package that it, at its sole discretion, determines to be dangerous, hazardous or likely to soil, taint or otherwise damage other shippers property or FedEx Ground equipment, personnel or contractors, or is improperly or insecurely packaged or wrapped, or is economically or operationally impracticable to transport. Packages must be packaged and wrapped so as to pass the procedures described in the Packaging and Marking section covering testing of the packaged products weighing under 150 lbs. (68 kg).
Warranties
FEDEX GROUND MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AND EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES.
International Service Conditions

In addition to the preceding terms and conditions, the additional terms and conditions below apply exclusively to international shipments to Canada. A. Billing: 1. Invoicing. Duties, taxes, clearance entry (brokerage) fees and ancillary clearance service fees may be assessed on the contents of shipments destined for Canada. These are payable by the importer of record (normally the consignee, unless otherwise indicated) in the first instance. For FedEx International Ground brokerageinclusive shipments, duties and taxes may be billed to the shipper, recipient or third party. However, the payer of transportation charges will be billed for the clearance entry fee in all cases. Charges to the shippers account in currencies other than U.S. dollars will be converted to U.S. dollars, using a weekly Wall Street Journal
Return Options
A. FedEx Ground return options are subject to all other terms and conditions provided in the FedEx Ground claims regulations, and as a whole, the tariff. The contents of a return shipment are subject to the same restrictions and prohibited-item limitations as the original shipment. B. Written authorization from FedEx Ground is required to participate in the Package Returns Program (PRP). The maximum liability assumed by FedEx Ground for packages returned through PRP, FedEx Print Return Label or FedEx E-Mail Return Label shall be
Table of Contents
141
FEDEX GROUND TARIFF
(International Service Conditions, cont.)

conversion rate corresponding to the pickup date of the shipment or, for FedEx International DirectDistribution Surface Solutions (U.S. to Canada), the date FedEx Ground takes possession of the shipment. A service fee may apply. The clearance entry fee is subject to all applicable Canadian taxes. Regardless of any payment instructions to the contrary, the shipper is ultimately liable for all charges and fees relating to a shipment, including, but not limited to, any duties or taxes that FedEx Ground has advanced. Shippers are responsible for accurately completing all sections of the required export documentation and for the entry of accurate shipment information (including, but not limited to, commodity descriptions and values for duty) on the Commercial Invoice and in any electronic device or software program. 2. Responsibility for Payment. The shipper is responsible for all charges, including transportation charges, duties and clearance entry (brokerage) fees, ancillary clearance service fees, governmental penalties and fines, taxes, FedEx Ground attorney fees and legal costs related to this shipment, and charges related to broker unassigned shipments, or broker select shipments where the broker information provided is incorrect. The shipper will also be responsible for any cost FedEx Ground may incur in returning shipments to the shipper or warehousing them, pending disposition. B. Customs Clearance. Brokerage-inclusive service is the automatic default for FedEx International Ground shipping on FedEx electronic shipping solutions. In some instances, at FedEx Grounds option, FedEx Ground may accept instructions from the importer of record to use a designated customs broker other than the broker arranged by FedEx Ground or the broker designated by the shipper. In this case, the shipment will no longer be considered a brokerage-inclusive shipment. When FedEx Ground arranges clearance services, a clearance entry fee will be added as a surcharge to the transportation invoice to cover processes required to check the Commercial Invoice submitted with the shipment and to complete entry preparation procedures required by either U.S. Customs and Border Protection or the Canada Border Services Agency, including calculation of applicable duties and taxes for each type of commodity included in the shipment. 1. U.S. Export Shipments. You are responsible for and warrant your compliance with all applicable laws, rules and regulations, including, but not limited to, the export laws and government regulations of any country to, from, through or over which your shipment may be carried. You agree to furnish such information and complete and attach to the shipment such documents as necessary to comply with such laws, rules and regulations. In addition, you specifically warrant that you will not tender any shipments to us if you are listed on the Denied Persons List maintained by the U.S. Department of Commerce. You also warrant that you will not attempt to ship to persons or entities listed as Specially Designated Nationals or Blocked Persons by the U.S. Treasury Department and that you will not ship items requiring a State Department license. FedEx Ground will not carry shipments that violate any U.S. export laws. We assume no liability to you or any other person for any loss or expense including, but not limited to, fines and penalties if you fail to comply with any export laws, rules or regulations. Shipments crossing international borders must be cleared through customs in the destination country before being delivered to the consignee. You are responsible for providing FedEx with the importer of records customs broker. This can be done by entering broker information on the Commercial Invoice or by selecting the broker select option and entering broker information in the automation device. If the importer of record is self-clearing the shipment through customs, you must specifically indicate that on the shipment documentation or clearance fees may apply. The shipper agrees to provide all required documentation for the customs clearance and certifies that all statements and information on said documentation, including documentation submitted electronically, are true and correct. The shipper authorizes FedEx Ground to forward all information of any nature regarding shipments to any and all governmental or regulatory agencies that request or require such information. The shipper understands that making false declarations or statements may result in civil and criminal penalties, including forfeiture and sale. If the shipper does not complete all documents required for carriage, or if the documents submitted are not appropriate for the services or destinations specified, the shipper hereby authorizes FedEx Ground, where permitted by law, to complete, correct or replace the documents for the shipper at the shippers expense. However, FedEx Ground is not obligated to do so. If a substitute form of Commercial Invoice is needed to complete delivery of the shipment, and FedEx Ground completes such a document, the terms of this tariff will continue to govern. When shipments are held by customs or other agencies because of incorrect or missing documentation, FedEx Ground may attempt to notify the consignee or shipper, as determined by local law. If the consignee or shipper fails to supply the required information or documentation, the shipment may be determined to be undeliverable. FedEx Ground assumes no responsibility for the inability to complete a delivery due to incorrect or missing documentation. Shipments held by customs or other agencies because of incorrect or missing documentation will require additional transit time. 2. U.S. Import Shipments. Shipments originating outside the U.S. for delivery in the U.S. are subject to local tariffs and the service conditions of FedEx Ground. These service conditions include terms regarding the importation and customs clearance of shipments into the U.S. from Canada. U.S. Customs regulations require the Social Security Number (SSN) of an individual and the Internal Revenue Service Employer Identification Number (EIN) of the U.S. consignee for certain shipments being imported into the U.S. This information must be included on the Commercial Invoice for all U.S. import shipments. The EIN or SSN must be on file with the U.S. Customs Service. Any changes to a company address, or the EIN or SSN, should be provided to FedEx Ground for system updating. Shipments that arrive in the U.S. that do not have the correct EIN or SSN may be detained until that information can be obtained from the consignee or determined otherwise. This requirement applies to shipments imported to the U.S. requiring a formal entry. C. Duties and Taxes. In order to expedite customs clearance, FedEx Ground may elect to disburse duties and taxes on the importers behalf. A FedEx Ground agent or employee may contact the importer to confirm arrangements for reimbursement of amounts to be disbursed. For brokerage-inclusive shipments, duties and taxes may generally be billed to the shipper, consignee or third party as designated on the Commercial Invoice or entered in an automation device. If a consignee from whom reimbursement is requested refuses to pay assessed duties and taxes, FedEx Ground may bill the shipper. If the shipper refuses to make satisfactory arrangements for reimbursement, the shipment may be placed into a general order or customsbonded warehouse. The shipper remains liable for all amounts advanced by FedEx Ground. D. Inspection of Shipments. FedEx Ground, or its agents or brokers, may open and inspect any or all packages in a shipment at any time. This action may be initiated by FedEx Ground or at the request of government authorities. E. Postal Codes and Telephone Numbers. The consignees postal code, telephone number and contact name are critical information and should be included on both the Commercial Invoice and address label. F. Prohibited Items. Subject to the terms and conditions of the FedEx Ground Tariff, FedEx Ground will not ship the following prohibited goods to Canada. This list is not all-inclusive and is subject to modification without notice. FedEx Ground reserves the right to open and inspect any package tendered for delivery. FedEx Ground will refuse and may return any shipment that is considered unsafe, unlawful, or violates the terms and conditions of the FedEx Ground Tariff. 1. Alcoholic beverages. 2. Ammunition of any kind. 3. All live animals, dead animals and animals that have been mounted. 4. Money, cash, coins, currency, paper money and negotiable instruments equivalent to cash, such as endorsed stocks, bonds and cash letters. 5. Collectible coins and stamps. 6. Dangerous goods. 7. Firearms, weaponry and their parts (and replicas thereof). 8. Explosives, fireworks, flares, matches. 9. Furs. 10. Hazardous materials (shipments classified as Other Regulated Materials Domestic [ORM-D] are allowed if they contain consumer commodities only and are properly labeled). 11. Hazardous waste (including, but not limited to, used hypodermic needles or syringes, or other medical waste), hazardous substances, inhalation hazards, biohazards such as blood, urine, fluids and other noninfectious diagnostic specimens. 12. Human corpses, human organs or body parts, human and animal embryos, or cremated or disinterred human remains.
142
Table of Contents
13. Perishables (including, but not limited to, perishable food/foodstuffs/beverages, perishable pharmaceuticals, and any other items requiring refrigeration or other environmental controls). 14. Plants, plant materials and seeds, including cut flowers. 15. Pornographic and/or obscene material. 16. Tobacco, cigarettes and tobacco products. 17. Personal items declared as personal effects or unaccompanied baggage. (Personal items not declared as personal effects are acceptable; duties and taxes may apply.) 18. Lottery tickets and gambling devices where prohibited by law. 19. Shipments being processed under: a. Duty drawback claims unless advance arrangements are made b. Temporary Import Bonds c. U.S. State Department licenses d. Carnets e. U.S. Drug Enforcement Administration export permit f. Letters of credit g. Certificate of Registration h. Shipments moving into or out of United States Foreign Trade Zones or bonded warehouses. 20. Shipments that may cause damage to, or delay of, equipment, personnel or other shipments. 21. Shipments that require FedEx Ground to obtain any special license or permit for transportation, importation or exportation. 22. Shipments whose carriage, importation or exportation is prohibited by any law, statute or regulation. 23. Packages that are wet, leaking or emit an odor of any kind. 24. Improperly packaged shipments. 25. Waste or garbage for disposal. 26. Live insects. 27. Any commodity that requires Electronic Export Information (formerly known as the Shippers Export Declaration, or SED). G. Rural Surcharges. Canada packages destined to the Yukon, Northwest Territories, Nunavut and Labrador are restricted to a maximum 70-lb. weight limit and will incur an additional charge. The additional charge is in addition to applicable transportation charges. H. Shipper Warranty. The shipper warrants that each article in each shipment will possess the required paperwork to export, will be properly described on the Commercial Invoice, will be acceptable for transport by FedEx Ground, and will be properly marked, addressed and packaged to ensure safe transportation with ordinary care in handling. I. Undeliverable Shipments. The shipper may elect to have a shipment returned if the shipment is refused by the consignee or for any other reason cannot be delivered. If a shipment is returned to the shipper, the shipper is responsible for payment of both the original transportation charges and the return charges. All duties and taxes, assessed in the destination country as well as the origin country upon return, are also the responsibility of the shipper. All return charges are payable immediately upon request. A shipper may elect to abandon the shipment in the destination country. If a shipment is abandoned, FedEx Ground, at its discretion, reserves the right to dispose of the merchandise. The shipper will be responsible for any charges associated with disposal.
Additional Information
For additional information on shipping with FedEx, please consult the additional sections of the FedEx Service Guide: Services and Rates and the FedEx Express Terms and Conditions. You can also call us at 1.800.GoFedEx 1.800.463.3339. 2010 FedEx. All rights reserved.
Table of Contents
143
indEx
For in-depth information about FedEx services and how to ship, go to our Services at fedex.com/ourservices.
account Setup, drop-off, Pickup and tracking..................fedex.com/locationsandtracking Creating Shipping Labels and documentation ..................................fedex.com/createlabels Extra Services and Value-added options ........................................fedex.com/extraservices How to Pack.............................................................................................fedex.com/packaging international Freight Services.................................................fedex.com/internationalfreight international Package Services ........................................fedex.com/internationalpackages invoicing, Payment and Claims ...........................................................fedex.com/afteryouship u.S. Freight Services ..................................................................................fedex.com/usfreight u.S. Package Services..........................................................................fedex.com/uspackages 1day Freight, FedEx ..................................................................................................................... 6 2day, FedEx ................................................................................................................................. 4 2day Freight, FedEx ..................................................................................................................... 6 3day Freight, FedEx ..................................................................................................................... 6 10kg Box, FedEx .......................................................................................................................... 5 25kg Box, FedEx .......................................................................................................................... 5
A
account, open an online: fedex.com/us/oadr/en/discounts Call: 1.800.GoFedEx 1.800.463.3339 and say new account setup account Management ...............................................................................................................12 online: fedex.com/afteryouship additional document Charge (FedEx international next Flight) ........................................81, 83 additional Handling Surcharge .................................................................................................90 additional Service options ..........................................................................................................8 additional Shipping Fees ................................................................................49, 81, 83, 88100 additional Weight Charges (FedEx international next Flight) ...........................................81, 83 address Correction Fee ..............................................................................................................90 adjustments, Filing ....................................................................................................................12 adult Signature required ......................................................................................................8, 95 advance Confirmation ............................................................................................................. 67 advanced tracking .....................................................................................................................11 after Hours Pickup or delivery Fee (FedEx Sameday) ..............................................................49 air Cargo Services ........................................................................................................................7 air Waybills ................................................................................................................................10 airbill, FedEx uS .........................................................................................................................10 aircraft, Chartering .......................................................................................................................8 airport-to-airport Services ...........................................................................................................7 alaska Fees ....................................................................................................................... 49, 93, 100 rates ........................................................................................................................ 3846, 48 alternate address Pickup Fee, FedEx Ground ..........................................................................95 ancillary Clearance Service Fees ..............................................................................................91 appointment Home delivery, FedEx ......................................................................................8, 96 authorized ShipCenter Locations, FedEx ..................................................................................11
Cargo Services ..............................................................................................................................7 Catalogs, Mailing. See FedEx international MailService Certificate of origin ....................................................................................................................10 Change of air Waybill Charge ...................................................................................................92 Charter an aircraft .......................................................................................................................8 Choose a delivery Solution ..................................................................................................... 47 online: fedex.com/ourservices Claims ..........................................................................................................................................3 Call: 1.800.GoFedEx 1.800.463.3339 and say claims Clearance Entry Fee ...................................................................................................................92 C.o.d. (Collect on delivery) options. See FedEx Collect on delivery (C.o.d.); FedEx Ground C.o.d.; FedEx Ground Electronic C.o.d. (E.C.o.d.) Commercial invoice ....................................................................................................................10 Confirmation of delivery ..............................................................................................................8 Consolidated Shipments ......................................................................................................... 47 Controlled Exports ..................................................................................................................8, 96 Courier Pickup Charge ................................................................................................................92 Courier Services. See Package Pickup Create Shipping Labels ..............................................................................................................10 Crossborder Solutions, FedEx ......................................................................................................5 Currency Conversion Fee ...........................................................................................................92 Custom Critical, FedEx ..................................................................................6, inside back cover Customer Service ..........................................................................................................Back cover Customs Clearance and documentation .................................................................5, 7, 8, 10, 91
D
damage. See Claims dangerous Goods (Express) ............................................................................................ 8, 9293 online: fedex.com/extraservices Call: 1.800.GoFedEx 1.800.463.3339 and say dangerous goods date Certain Home delivery, FedEx ......................................................................................8, 96 deaf, telecommunications device for the Call: 1.800.238.4461 declared Value Charge ................................................................................................. 81, 83, 93 delicate Shipments. See FedEx Custom Critical delivery and Pickup Charges ..........................................................................49, 81, 83, 88100 delivery area Surcharge ............................................................................................................93 delivery Confirmation Services ...................................................................................................8 delivery reattempt Charge ........................................................................................................94 delivery reattempts ...................................................................................................................94 delivery Signature options, FedEx ........................................................................................8, 95 delivery times ......................................................................................................................... 47 online: fedex.com Call: 1.800.GoFedEx 1.800.463.3339 dimensional Weight ..................................................................................................................94 direct-distribution Services .........................................................................................................7 direct Signature required .....................................................................................................8, 95 documentation ...........................................................................................................................10 drop Boxes, FedEx Express ........................................................................................................11 drop-off and tracking .................................................................................................................11 online: fedex.com/locationsandtracking duties and taxes ........................................................................................................................94
B
Bar-Code Labels, FedEx Ground ...............................................................................................10 Billable Stamps, FedEx Express ...................................................................................................8 Billing options ............................................................................................................................12 Boxes, FedEx .............................................................................................................................5, 9 Brochures, Mailing. See FedEx international MailService Broker Select option ..............................................................................................................8, 91 Bulk Shipments. See Consolidated Shipments Business resources ...................................................................................................................11
E
Early-Morning Services. See FedEx First overnight; FedEx international First Edi (Electronic data interchange), FedEx ..................................................................................12 EEi (Electronic Export information) ............................................................................... 10, 81, 95 Electronic C.o.d. (E.C.o.d.), FedEx Ground ...........................................................................8, 96 Electronic data interchange (Edi), FedEx ..................................................................................12 Electronic Export information (EEi) ............................................................................... 10, 81, 95 E-Mail return Label, FedEx ....................................................................................................8, 95 Emergency Shipments. See FedEx Custom Critical; FedEx international next Flight; FedEx Sameday; FedEx Sameday City; FedEx Sameday Freight
C
Call tag, FedEx Ground ..........................................................................................................8, 96 Canada ..........................................................................................................................................5 rates ............................................................................................................................. 5759 Zones ....................................................................................................................................54
144
Table of Contents
REVI x I n D EE W T E R M S
Envelopes, FedEx ..........................................................................................................................9 Environment .................................................................................................. inside front cover, 9 Evening Home delivery, FedEx ..............................................................................................8, 96 Excess Mileage Fee (FedEx Sameday) .....................................................................................49 Excise taxes ...............................................................................................................................16 Expanded Service international air Waybill, FedEx .................................................................10 Export agentFile, FedEx .......................................................................................................10, 95 Export documentation, u.S. .......................................................................................................10 Express Freight Services, international .......................................................................................7 Countries Served ...........................................................................................................84, 87 Fees and other Shipping information ........................................................................ 88100 rates ............................................................................................................................. 8587 Zones ....................................................................................................................... 54, 84, 87 online: fedex.com/internationalfreight Express Freight Services, u.S. .....................................................................................................6 Fees and other Shipping information ..................................................................49, 88100 rates ..............................................................................................................................49, 50 online: fedex.com/usfreight Express Multiweight, FedEx ...............................................................................6, 4748, 56, 73 Express Package Services, international ....................................................................................5 Fees and other Shipping information ............................................................81, 83, 88100 rates .................................................................................................................5558, 6083 Zones .................................................................................................................5154, 80, 82 online: fedex.com/internationalpackages Express Package Services, u.S. ...................................................................................................4 Fees and other Shipping information ..................................................................49, 88100 rates ............................................................................................................................. 1749 Express Prepaid Stamps, FedEx ...................................................................................................8 Express Saver, FedEx ...................................................................................................................4 Expresstag, FedEx ..................................................................................................................8, 95 Extended Service area delivery or Pickup Fees .......................................................................95 Extra Services and Value-added options ...................................................................................8 online: fedex.com/extraservices Extra Services Charge ................................................................................................................95
F
FedEx 1day Freight .......................................................................................................................6 Fees and other Shipping information ........................................................................ 88100 rates ....................................................................................................................................50 FedEx 2day ...................................................................................................................................4 Fees and other Shipping information ........................................................................ 88100 rates .................................................................................................................1743, 4748 FedEx 2day Freight .......................................................................................................................6 Fees and other Shipping information ........................................................................ 88100 rates ....................................................................................................................................50 FedEx 3day Freight .......................................................................................................................6 Fees and other Shipping information ........................................................................ 88100 rates ....................................................................................................................................50 FedEx 10kg and 25kg Boxes ........................................................................................................5 FedEx account, open a online: fedex.com/us/oadr/en/discounts Call: 1.800.GoFedEx 1.800.463.3339 and say new account setup FedEx appointment Home delivery .......................................................................................8, 96 FedEx authorized ShipCenter Locations ...................................................................................11 online: fedex.com/dropoff Call: 1.800.GoFedEx 1.800.463.3339 and say find FedEx locations FedEx Billing online ...................................................................................................................12 FedEx Charters ..............................................................................................................................8 FedEx Claims ................................................................................................................................3 Call: 1.800.GoFedEx 1.800.463.3339 and say claims FedEx Collect on delivery (C.o.d.) .........................................................................................8, 95 FedEx Crossborder Solutions .......................................................................................................5 online: fedex.com/international
FedEx Custom Critical ...................................................................................6, inside back cover online: customcritical.fedex.com FedEx date Certain Home delivery .......................................................................................8, 96 FedEx delivery Signature options .........................................................................................8, 95 FedEx desktop ............................................................................................................................11 FedEx Electronic data interchange (Edi) ...................................................................................12 FedEx E-Mail return Label .....................................................................................................8, 95 FedEx Envelope .............................................................................................................................9 FedEx Evening Home delivery ...............................................................................................8, 96 FedEx Expanded Service international air Waybill ..................................................................10 FedEx Export agentFile ........................................................................................................10, 95 FedEx Express airbills and air Waybills ...................................................................................10 FedEx Express Billable Stamps ....................................................................................................8 FedEx Express drop Boxes .........................................................................................................11 online: fedex.com/dropoff Call: 1.800.GoFedEx 1.800.463.3339 and say find FedEx locations FedEx Express Freight Customer Service Call: 1.800.332.0807 FedEx Express Multiweight ................................................................................6, 4748, 56, 73 FedEx Express Packaging options ...............................................................................................9 FedEx Express Prepaid Stamps ....................................................................................................8 FedEx Express Saver ....................................................................................................................4 Fees and other Shipping information ........................................................................ 88100 rates ....................................................................................................................... 1737, 47 FedEx Express Services .............................................................................47, inside back cover online: fedex.com/us/express/main FedEx Express terms and Conditions ............................................................................. 103128 FedEx Expresstag ...................................................................................................................8, 95 FedEx First overnight ...................................................................................................................4 Fees and other Shipping information ........................................................................ 88100 rates .................................................................................................................1743, 4748 FedEx Freight .................................................................................................6, inside back cover online: fedex.com/us/freight/main FedEx Ground ................................................................................................................................4 Fees and other Shipping information ........................................................................ 88100 rates ............................................................................................................................. 1746 FedEx Ground alternate address Pickup Fee ...........................................................................95 FedEx Ground automatic Proof of delivery .................................................................................8 FedEx Ground Bar-Code Labels .................................................................................................10 FedEx Ground Call tag ...........................................................................................................8, 96 FedEx Ground C.o.d. ..............................................................................................................8, 96 FedEx Ground CoLLECt ..............................................................................................................12 FedEx Ground Electronic C.o.d. (E.C.o.d.) ............................................................................8, 96 FedEx Ground international Shipment Label ............................................................................10 FedEx Ground Multiweight ..........................................................................................................6 FedEx Ground Package returns Program ....................................................................................8 FedEx Ground Pick-up record ...................................................................................................10 FedEx Ground P.o.d. advantage ...........................................................................................8, 96 FedEx Ground Services .............................................................................45, inside back cover online: fedex.com/us/ground/main FedEx Ground tariff ......................................................................................................... 129143 FedEx Home delivery ...................................................................................................................4 Fees and other Shipping information ........................................................................ 88100 Premium Service upgrades .............................................................................................8, 96 rates ............................................................................................................................. 1745 FedEx iata (023) air Waybill ......................................................................................................7 FedEx inSight ..............................................................................................................................11 FedEx international air Waybill .................................................................................................10 FedEx international airport-to-airport .........................................................................................7 FedEx international Broker Select .........................................................................................8, 91 FedEx international Controlled Export ...................................................................................8, 96 FedEx international Customer Service Call: 1.800.GoFedEx 1.800.463.3339 and say international services FedEx international directdistribution ........................................................................................7
InDEx
Table of Contents
145
indEx
F (cont.)
FedEx international Economy .......................................................................................................5 Fees and other Shipping information ........................................................................ 88100 rates .................................................................................................... 5558, 6073, 7879 Zones ............................................................................................................................. 5154 FedEx international Economy Freight ..........................................................................................7 Fees and other Shipping information ........................................................................ 88100 rates ............................................................................................................................. 8586 Zones ..............................................................................................................................54, 84 FedEx international Express Freight (ixF) ....................................................................................7 FedEx international First ..............................................................................................................5 Fees and other Shipping information ........................................................................ 88100 rates .......................................................................................................... 6162, 65, 7375 Zones ............................................................................................................................. 5153 FedEx international Ground .........................................................................................................5 Fees and other Shipping information ........................................................................ 88100 rates ....................................................................................................................................59 Zones ....................................................................................................................................54 FedEx international MailService .................................................................................................5 FedEx international next Flight ...................................................................................................5 additional Charges and Fees ........................................................................................81, 83 rates ............................................................................................................................. 8083 Zones ..............................................................................................................................80, 82 FedEx international Premium .......................................................................................................7 Fees and other Shipping information ........................................................................ 88100 rates and Zones ..................................................................................................................87 FedEx international Priority ..........................................................................................................5 Fees and other Shipping information ........................................................................ 88100 rates .................................................................................................... 5558, 6073, 7677 Zones ............................................................................................................................. 5154 FedEx international Priority directdistribution ...........................................................................7 FedEx international Priority directdistribution Freight ...............................................................7 FedEx international Priority Freight .............................................................................................7 Fees and other Shipping information ........................................................................ 88100 rates ............................................................................................................................. 8586 Zones ..............................................................................................................................54, 84 FedEx Mobile ..............................................................................................................................11 FedEx Money-Back Guarantee ....................................................................................................4 FedEx national LtL ........................................................................................6, inside back cover online: fedex.com/us/national/main FedEx office .............................................................................................9, 11, inside back cover online: fedex.com/office Call: 1.800.GoFedEx 1.800.463.3339 and say office and print services FedEx Paks ....................................................................................................................................9 FedEx Prepaid Stamps .................................................................................................................8 FedEx Print return Label ........................................................................................................8, 97 FedEx Priority overnight ...............................................................................................................4 Fees and other Shipping information ........................................................................ 88100 rates ............................................................................................................................. 1748 FedEx retail rates.................................................................................................................12, 16 online: fedex.com/us/rates/ratetools.html FedEx return Labels .....................................................................................................................8 FedEx return System ...................................................................................................................8 FedEx Sameday ............................................................................................................................4 rates and Special Handling Fees .......................................................................................49 FedEx Sameday City ....................................................................................................................4 rates and Special Handling Fees .......................................................................................49 FedEx Sameday Freight ...............................................................................................................6 rates and Special Handling Fees .......................................................................................49 FedEx Service Guide downloadable online: fedex.com/serviceguide FedEx Ship Manager at fedex.com ...........................................................................................10 FedEx Signature Proof of delivery .......................................................................................8, 100 FedEx SmartPost ..........................................................................................................................4 FedEx SmartPost international ....................................................................................................5 FedEx SmartPost returns .............................................................................................................8 FedEx Stamps ...............................................................................................................................8 FedEx Standard overnight ...........................................................................................................4 Fees and other Shipping information ........................................................................ 88100 rates .................................................................................................................1743, 4748 FedEx SupplyChain ............................................................................................inside back cover online: fedex.com/us/supplychain/main FedEx trade networks ..................................................................................7, inside back cover online: ftn.fedex.com FedEx uS airbill ..........................................................................................................................10 FedEx World Service Center Locations .....................................................................................11 online: fedex.com/dropoff Call: 1.800.GoFedEx 1.800.463.3339 and say find FedEx locations FedEx Zone Locator online: fedex.com/us/rates/ratetools.html Call: 1.800.GoFedEx 1.800.463.3339 Fee Changes in 2010 ..................................................................................................................15 online: fedex.com/us/rates2010 Fees .................................................................................................................49, 81, 83, 88100 Filing a Claim ................................................................................................................................3 Call: 1.800.GoFedEx 1.800.463.3339 and say claims First overnight, FedEx ..................................................................................................................4 Flat-rate Boxes ............................................................................................................................5 Freight, FedEx ................................................................................................6, inside back cover Freight Services, international .....................................................................................................7 online: fedex.com/internationalfreight Freight Services, u.S. ...................................................................................................................6 online: fedex.com/usfreight Fuel Surcharge ............................................................................................................................97
G
Ground, FedEx ...............................................................................................................................4 Ground automatic Proof of delivery, FedEx ................................................................................8 Ground Bar-Code Labels, FedEx ................................................................................................10 Ground Call tag, FedEx ..........................................................................................................8, 96 Ground C.o.d., FedEx .............................................................................................................8, 96 Ground CoLLECt, FedEx .............................................................................................................12 Ground Electronic C.o.d. (E.C.o.d.), FedEx ...........................................................................8, 96 Ground international Shipment Label, FedEx ...........................................................................10 Ground Multiweight, FedEx .........................................................................................................6 Ground Package returns Program, FedEx ...................................................................................8 Ground Pick-up record, FedEx ..................................................................................................10 Ground P.o.d. advantage, FedEx ..........................................................................................8, 96 Ground Services, international ....................................................................................................5 Fees and other Shipping information ........................................................................ 88100 rates ....................................................................................................................................59 Zones ....................................................................................................................................54 online: fedex.com/internationalpackages Ground Services, u.S. ..................................................................................................................4 Fees and other Shipping information ........................................................................ 88100 rates ............................................................................................................................. 1746 online: fedex.com/uspackages Guarantee, FedEx Money-Back ..................................................................................................4 Guide to Services .................................................................................................................... 23 online: fedex.com/guidetoservices
H
Hand Carry Fee (FedEx international next Flight) ...............................................................81, 83 Hawaii Fees ....................................................................................................................... 49, 93, 100 rates ....................................................................................................................... 3846, 48 Hazardous Materials (Ground) ...............................................................................................8, 97 online: fedex.com/extraservices Call: 1.800.GoFedEx 1.800.463.3339 and say hazardous materials
146
Table of Contents
REVI x I n d EE W T E R M S
High-Security Shipments. See FedEx Custom Critical High-Value Freight Shipments. See FedEx Custom Critical Hold at FedEx Location Service ...................................................................................................8 Holiday Pickup or Delivery Fees ................................................................................... 49, 81, 83 Holiday Schedule Online: fedex.com Home Delivery, FedEx ..................................................................................................................4 Home Delivery Premium Service Upgrades, FedEx ..............................................................8, 96 How to Pack ..................................................................................................................................9 Online: fedex.com/packaging Hundredweight/Per-Pound Rates. See FedEx Express Multiweight; FedEx Ground Multiweight
I
IATA (023) Air Waybill, FedEx .....................................................................................................7 IATA Neutral Air Waybill .............................................................................................................7 Import Rates (to the U.S.) ................................................................................. 7479, 8283, 86 Indirect Signature Required ...................................................................................................8, 95 Inside Delivery or Pickup Charges .............................................................................................97 InSight, FedEx .............................................................................................................................11 International Air Cargo Services .................................................................................................7 International Air Waybill, FedEx ................................................................................................10 International Airport-to-Airport, FedEx ........................................................................................7 International Broker Select, FedEx ........................................................................................8, 91 International Controlled Export, FedEx ..................................................................................8, 96 International Customer Service Call: 1.800.GoFedEx 1.800.463.3339 and say international services International DirectDistribution, FedEx .......................................................................................7 International Economy, FedEx ......................................................................................................5 International Economy Freight, FedEx .........................................................................................7 International Express Freight (IXF), FedEx ...................................................................................7 International First, FedEx .............................................................................................................5 International Freight Services ......................................................................................................7 Online: fedex.com/internationalfreight International Ground, FedEx ........................................................................................................5 International MailService, FedEx ................................................................................................5 International Next Flight, FedEx ..................................................................................................5 International Out-of-Delivery-Area Surcharge ..........................................................................97 International Out-of-Pickup-Area Surcharge .............................................................................97 International Package Services ...................................................................................................5 Online: fedex.com/internationalpackages International Premium, FedEx ......................................................................................................7 International Priority, FedEx .........................................................................................................5 International Priority DirectDistribution, FedEx ..........................................................................7 International Priority DirectDistribution Freight, FedEx ..............................................................7 International Priority Freight, FedEx ............................................................................................7 Invoicing and Payment Options .................................................................................................12 IXF. See FedEx International Express Freight (IXF)
Metro Charge (FedEx SameDay Freight) ...................................................................................49 Metro Service Area Delivery or Pickup Charges ......................................................................98 Mexico ..........................................................................................................................................5 Rates ....................................................................................................................................60 Minimum Billable Weight for FedEx Express Packaging .........................................................98 Missing or Invalid Account Number Fee ...................................................................................98 Mobile, FedEx .............................................................................................................................11 Money-Back Guarantee, FedEx ...................................................................................................4 Morning Services. See FedEx First Overnight; FedEx International First; FedEx International Priority; FedEx Priority Overnight Multiple-Piece Shipments .........................................................................................................98 Multiweight, FedEx Express ...............................................................................6, 4748, 56, 73 Multiweight, FedEx Ground .........................................................................................................6 My FedEx Advanced Tracking at fedex.com ............................................................................11
IndEx
n
National LTL, FedEx .......................................................................................6, inside back cover Next-Day Delivery. See FedEx 1Day Freight; FedEx Custom Critical; FedEx First Overnight; FedEx International Next Flight; FedEx Priority Overnight; FedEx Standard Overnight Northern Canada Surcharge ......................................................................................................99
O
Ocean Freight Shipments .............................................................................................................7 Office, FedEx ............................................................................................9, 11, inside back cover On-Call Pickup Charge.................................................................................................................99 On-Call Pickups. See Package Pickup Online Billing ..............................................................................................................................12 Open an Account Online: fedex.com/us/oadr/en/discounts Call: 1.800.GoFedEx 1.800.463.3339 and say new account setup Optional Services Fees ...................................................................................................... 88100 Options, Service ...........................................................................................................................8 Our Services .......................................................................................................................... 212 Online: fedex.com/ourservices Outside Delivery Area Pickup and Delivery Fee (FedEx SameDay Freight) .............................49 Overnight Delivery. See FedEx 1Day Freight; FedEx Custom Critical; FedEx First Overnight; FedEx International Next Flight; FedEx Priority Overnight; FedEx Standard Overnight Overseas Delivery. See Express Freight Services, International; Express Package Services, International; FedEx Custom Critical; FedEx Freight; FedEx Trade Networks; Ground Services, International Oversize Charge ..........................................................................................................................99 Oversize Package Charge (FedEx SameDay) ..............................................................................49
P
Package Drop-Off .......................................................................................................................11 Package Pickup .............................................................................................................................8 Call: 1.800.GoFedEx 1.800.463.3339 and say schedule a pickup Package Returns Program, FedEx Ground ...................................................................................8 Package Services, International ..................................................................................................5 Online: fedex.com/internationalpackages Package Services, U.S. .................................................................................................................4 Online: fedex.com/uspackages Packaging Resources .............................................................................................................9, 11 Online: fedex.com/packaging Paks, FedEx ...................................................................................................................................9 Palletized, Freight .................................................................................................................... 67 Payer Rebilling Fee .....................................................................................................................99 Payment and Invoicing Options .................................................................................................12 Payment Collection Options .........................................................................................................8 Phone Numbers ............................................................................................................Back cover Pickup and Delivery Charges ..........................................................................49, 81, 83, 88100 Pickup and Delivery Options ........................................................................................................8 Pick-Up Record, FedEx Ground ..................................................................................................10
K
Kinkos, FedEx. See FedEx Office
L
Label, FedEx Ground International Shipment ...........................................................................10 Labels, FedEx E-Mail and Print Return ........................................................................... 8, 95, 97 Late Delivery. See Claims Legal Size Reusable FedEx Envelope ..........................................................................................9 Less-Than-Truckload (LTL) Shipments .........................................................................................6 Locations, Shipping ....................................................................................................................11
M
MailService, FedEx International ................................................................................................5 Manage Your Account ...............................................................................................................12
Table of Contents
147
INDEX
P (cont.)
Pickup Services. See Package Pickup P.O.D. Advantage, FedEx Ground ..........................................................................................8, 96 Premium Service Upgrades, FedEx Home Delivery ...............................................................8, 96 Prepaid Stamps, FedEx Express ...................................................................................................8 Print Return Label, FedEx .......................................................................................................8, 97 Printing Services via FedEx Office .............................................................................................11 Priority Overnight, FedEx ..............................................................................................................4 Proof-of-Delivery Options .............................................................................................................8 Puerto Rico Rates ................................................................................................................. 5556 SmartPost, FedEx .........................................................................................................................4 SmartPost International, FedEx ...................................................................................................5 SmartPost Returns, FedEx ............................................................................................................8 Special Handling Fees .....................................................................................49, 81, 83, 88100 Stamps, FedEx Express Prepaid ...................................................................................................8 Standard Overnight, FedEx ..........................................................................................................4 Sunday Delivery or Pickup Fees (FedEx SameDay) ....................................................................49 Supplies ........................................................................................................................................9 Online: fedex.com Call: 1.800.GoFedEx 1.800.463.3339 and say order shipping supplies SupplyChain, FedEx ...........................................................................................Inside back cover Surcharge Changes in 2010 ........................................................................................................15 Online: fedex.com/us/rates2010 Surcharges .......................................................................................................49, 81, 83, 88100
R
Rate Changes in 2010 ................................................................................................................15 Online: fedex.com/us/rates2010 Rates Express Freight Services, International ....................................................................... 8587 Express Freight Services, U.S. ......................................................................................49, 50 Express Package Services, International .........................................................5558, 6083 Express Package Services, U.S. ................................................................................... 1749 FedEx International Next Flight .................................................................................... 8083 FedEx SameDay ...................................................................................................................49 Ground Services, International ...........................................................................................59 Ground Services, U.S. ................................................................................................... 1746 Import (to the U.S.) ..................................................................................... 7479, 8283, 86 Online: fedex.com/us/rates2010 Call: 1.800.GoFedEx 1.800.463.3339 and say get rates Rates, How to Calculate .......................................................................16, 51, 54, 80, 82, 84, 87 Reroute of Shipment Fee ...........................................................................................................99 Residential Delivery. See FedEx Home Delivery; FedEx SmartPost Residential Delivery or Pickup Charges ........................................................................... 99100 Retail Locations ..........................................................................................................................11 Retail Rates, FedEx................................................................................................................12, 16 Online: fedex.com/us/rates/ratetools.html Return Labels, FedEx E-Mail and FedEx Print ................................................................ 8, 95, 97 Return On-Call Pickup Surcharge ............................................................................................100 Return Services ............................................................................................................................8 Rural Delivery Fees (Alaska and Hawaii) ................................................................................100 Rush Delivery. See FedEx Custom Critical; FedEx International Next Flight; FedEx SameDay; FedEx SameDay City; FedEx SameDay Freight
T
Tags, FedEx ...................................................................................................................... 8, 95, 96 Tariff (FedEx Ground)........................................................................................................ 129143 Taxes and Duties ........................................................................................................................94 Telecommunications Device for the Deaf Call: 1.800.238.4461 Temperature-Sensitive Shipments. See FedEx Custom Critical Terms and Conditions (FedEx Express)............................................................................ 103128 Toll-Free Phone Numbers ............................................................................................Back cover Tracking Shipments ....................................................................................................................11 Online: fedex.com/tracking Call: 1.800.GoFedEx 1.800.463.3339 and say track a package Trade Networks, FedEx .................................................................................7, inside back cover Transit Time. See Delivery Times
U
URLs ..............................................................................................................................Back cover US Airbill, FedEx .........................................................................................................................10 U.S. Freight Services .....................................................................................................................6 Online: fedex.com/usfreight U.S. Package Services ..................................................................................................................4 Online: fedex.com/uspackages Urgent Shipments, International. See FedEx Custom Critical; FedEx International Next Flight Urgent Shipments, U.S. See FedEx Custom Critical; FedEx SameDay; FedEx SameDay City; FedEx SameDay Freight
S
SameDay, FedEx ...........................................................................................................................4 SameDay City, FedEx ...................................................................................................................4 Same-Day Delivery. See FedEx International Next Flight; FedEx SameDay; FedEx SameDay City; FedEx SameDay Freight SameDay Freight, FedEx ..............................................................................................................6 Saturday Delivery or Pickup Fees ..................................................................................... 49, 100 Saturday Service ..........................................................................................................................8 Scheduling Pickups. See Package Pickup Service Guide Downloadable Online: fedex.com/serviceguide Ship Centers, FedEx Office Print & .........................................................9, 11, inside back cover Ship Manager at fedex.com, FedEx ..........................................................................................10 Shipment Preparation ........................................................................................................... 910 Shipment-Status Tracking .........................................................................................................11 Shippers Export Declaration. See Electronic Export Information (EEI) Shipping Labels and Documentation..........................................................................................10 Online: fedex.com/createlabels Shipping Locations .....................................................................................................................11 Online: fedex.com/dropoff Call: 1.800.GoFedEx 1.800.463.3339 and say find FedEx locations Signature Options ...................................................................................................................8, 95 Signature Proof of Delivery, FedEx ......................................................................................8, 100 Size and Weight Guidelines ....................................................................................................4, 7
W
Web Site, FedEx Online: fedex.com Weekend or Holiday Delivery Charge (FedEx International Next Flight) ...........................81, 83 Weekly Pickup Fee ...................................................................................................................100 Weight and Size Guidelines ....................................................................................................4, 7 World Service Center Locations, FedEx ....................................................................................11
Z
ZIP Codes Served Online: fedex.com/us/rates/ratetools.html Zone Charts Canada .................................................................................................................................54 Express Freight Services ........................................................................................ 54, 84, 87 Express Package Services ................................................................................5154, 80, 82 Ground ..................................................................................................................................54 Zone Locator, FedEx Online: fedex.com/us/rates/ratetools.html
148
Table of Contents
Specialized Solutions
Urgent packages and freight choose FedEx Express for delivery of envelopes, packages up to 150 lbs. and palletized freight weighing 151 lbs. or more. internationally, delivery is available to more than 220 countries and territories. fedex.com/us/express/main 1.800.GoFedEx 1.800.463.3339 Economical ground delivery business and residential count on FedEx Ground for cost-effective delivery of packages up to 150 lbs. to businesses in the U.S. and to every address in canada. choose FedEx Home Delivery to ship packages up to 70 lbs. to every U.S. residential address. fedex.com/us/ground/main 1.800.GoFedEx 1.800.463.3339 LTL (less-than-truckload) freight depend on FedEx Freight and FedEx National LTL to provide on-time reliability for your lTl shipments weighing 151 lbs. or more. FedEx Freight offers regional next- and second-day service plus accelerated service in three days or more. FedEx national lTl delivers solutions for long-haul shipping needs and planned inventory replenishment. fedex.com/us/freight/main fedex.com/us/national/main 1.866.393.4585 Business, document and shipping solutions choose FedEx Office for a broad range of business, document and shipping solutions, plus FedEx Express and FedEx Ground shipping services. you can access our services at more than 1,900 locations. fedex.com/office 1.800.GoFedEx 1.800.463.3339 and say office and print services Time-critical deadlines and specialty shipments rely on FedEx Custom Critical for expedited surface and air solutions that meet your most challenging shipping needs, such as delicate, high-security or temperature-sensitive shipments. customcritical.fedex.com 1.800.762.3787 Help with the complexities of global shipping Select FedEx Trade Networks for true end-to-end global shipping services, including ocean and air freight forwarding, global order logistics, customs brokerage, distribution, and trade and customs advisory services. ftn.fedex.com 1.800.249.2953 Supply-chain management solutions choose FedEx SupplyChain for solutions that turn supply-chain management into a competitive strategy. Services such as critical inventory logistics, fulfillment services and transportation management help you move goods more efficiently while minimizing costs. fedex.com/us/supplychain/main 1.800.GoFedEx 1.800.463.3339
The following service marks and trademarks are owned by FedEx and registered in the United States Patent and Trademark Office as well as in certain foreign countries: FEdEral ExPrESS, FEdEx ExPrESS, FEdEx GrOUnd, FEdEx OFFicE, FEdEx FrEiGhT, FEdEx cUSTOm criTical, FEdEx TradE nETwOrkS, FEdEx SUPPlychain SySTEmS, ThE FEdEx lOGO, FEdEx, my FEdEx, FEdEx SamEday, FEdEx FirST OvErniGhT, FEdEx PriOriTy OvErniGhT, FEdEx STandard OvErniGhT, FEdEx 2day, FEdEx ExPrESS SavEr, FEdEx SamEday ciTy, FEdEx SamEday FrEiGhT, FEdEx 1day FrEiGhT, FEdEx 2day FrEiGhT, FEdEx 3day FrEiGhT, FEdEx ExPrESS FrEiGhT, FEdEx inTErnaTiOnal nExT FliGhT, FEdEx inTErnaTiOnal FirST, FEdEx inTErnaTiOnal PriOriTy, FEdEx inTErnaTiOnal PriOriTy dirEcTdiSTribUTiOn, FEdEx inTErnaTiOnal EcOnOmy, FEdEx inTErnaTiOnal mailSErvicE, FEdEx 10kG bOx, FEdEx 25kG bOx, FEdEx inTErnaTiOnal brOkEr SElEcT, FEdEx inTErnaTiOnal PriOriTy FrEiGhT, FEdEx inTErnaTiOnal EcOnOmy FrEiGhT, FEdEx inTErnaTiOnal dirEcTdiSTribUTiOn, FEdEx inTErnaTiOnal PriOriTy dirEcTdiSTribUTiOn FrEiGhT, FEdEx inTErnaTiOnal PrEmiUm, FEdEx inTErnaTiOnal ExPrESS FrEiGhT, FEdEx inTErnaTiOnal airPOrT-TO-airPOrT, FEdEx charTErS, FEdEx hOmE dElivEry, FEdEx SmarTPOST, FEdEx SmarTPOST inTErnaTiOnal, FEdEx daTE cErTain hOmE dElivEry, FEdEx EvEninG hOmE dElivEry, FEdEx aPPOinTmEnT hOmE dElivEry, FEdEx ExPrESS mUlTiwEiGhT, FEdEx GrOUnd mUlTiwEiGhT, FEdEx inTErnaTiOnal GrOUnd, FEdEx inTErnaTiOnal GrOUnd mUlTiwEiGhT, FEdEx ExPEdiTEd FrEiGhT SErvicES, FEdEx dElivEry SiGnaTUrE OPTiOnS, FEdEx cOllEcT On dElivEry (c.O.d.), FEdEx GrOUnd c.O.d., FEdEx GrOUnd ElEcTrOnic c.O.d. (E.c.O.d.), FEdEx GrOUnd cOllEcT, FEdEx ShiP manaGEr, FEdEx ShiP manaGEr aT FEdEx.cOm, FEdEx ExPrESSTaG, FEdEx ExPrESS billablE STamPS, FEdEx ExPrESS PrEPaid STamPS, FEdEx GrOUnd call TaG, FEdEx GrOUnd PackaGE rETUrnS PrOGram, FEdEx SmarTPOST rETUrnS, FEdEx billinG OnlinE, FEdEx GlObal TradE manaGEr, FEdEx ExPOrT aGEnTFilE, FEdEx inSiGhT, FEdEx OFFicE PrinT & ShiP cEnTEr, FEdEx wOrld SErvicE cEnTEr, FEdEx aUThOrizEd ShiPcEnTEr, FEdEx ExPrESS drOP bOx, FEdEx rETail raTES, FEdEx US airbill, FEdEx inTErnaTiOnal air waybill, FEdEx ExPandEd SErvicE inTErnaTiOnal air waybill, FEdEx EnvElOPE, lEGal SizE rEUSablE FEdEx EnvElOPE, FEdEx Pak, FEdEx clinical Pak, FEdEx Un 3373 Pak, FEdEx PaddEd Pak, FEdEx Small bOx, FEdEx mEdiUm bOx, FEdEx larGE bOx, FEdEx TUbE, FEdEx naTiOnal lTl, SUrFacE ExPEdiTE, FEdEx claimS OnlinE. 2010 FedEx. all rights reserved.
Table of Contents
yOUr ShiPPinG rESOUrcES

O N L iNE
Ship a package learn how to pack Track a package Get service information Use international shipping tools manage your account Get started as a new customer
O N THE PHONE
fedex.com/us/ship fedex.com/packaging fedex.com/tracking fedex.com/ourservices fedex.com/international fedex.com/us/account fedex.com/us/newcustomer
Say
Schedule a pickup Track a package Find FedEx locations international services Order shipping supplies Get rates billing new account setup claims Technical support dangerous goods hazardous materials representative
PrESS
1 2 3 4 61 62 71 72 75 76 81 81 0
customer Service 1.800.GoFedEx 1.800.463.3339
FedEx Expedited Freight Services FedEx Express Freight customer Service FedEx Freight and FedEx national lTl FedEx custom critical FedEx Trade networks FedEx charters international regulatory consulting FedEx Packaging Services Telecommunications device for the deaf
i N P ErSON
1.800.398.0625 1.800.332.0807 1.866.393.4585 1.800.762.3787 1.800.249.2953 1.800.238.0181 1.800.851.3336 1.800.633.7019 1.800.238.4461

(7 a.m. to 8 p.m. cT, weekdays)
fedex.com/ourservices
FedEx locations FedEx Office
fedex.com/dropoff 1.800.GoFedEx 1.800.463.3339

and say office and print services
34401Pl
Printed on recycled paper
rev. 1/10 #2041733315

Fed Ex Service Guide 2010

Transféré par

Informations du document

Description originale:

Copyright

Formats disponibles

Partager ce document

Partager ou intégrer le document

Options de partage

Avez-vous trouvé ce document utile ?

Ce contenu est-il inapproprié ?

Droits d'auteur :

Formats disponibles

Fed Ex Service Guide 2010

Transféré par

Droits d'auteur :

Formats disponibles

FedEx Service Guide

Everything you need to know is online.

FedEx Express and FedEx Ground Rates January 4, 2010

FedEx and the Environment

post-consumer recycled content.

Printed on recycled paper

For FedEx Retail Rates go to fedex.com/us/rates/ ratetools.html.

Introducing Guide to Services at

Your online Guide to FedEx

Our Services fedex.com/ourservices

USE oUR SERVIcES

U.S. and International Freight

Account Setup, Drop-off, Pickup and tracking

Extra Services and Value-Added options

After You Ship

fedex.com 1.800.GoFedEx 1.800.463.3339

U.S. PACKAGE SERVICES

BUSINESS DELIVERY VIA GROUND

RESIDENTIAL DELIVERY VIA GROUND

Our Services fedex.com/ourservices

USE oUR SERVIcES

INTERNATIONAL PACKAGE SERVICES

DELIVERY IN 1, 2 OR 3 BUSINESS DAYS

DELIVERY WITHIN 5 BUSINESS DAYS

INTERNATIONAL MAIL DELIVERY

GROUND DELIVERY TO CANADA

fedex.com 1.800.GoFedEx 1.800.463.3339

U.S. FREIGHT SERVICES

DELIVERy IN 1, 2 OR 3 BUSINESS DAyS

LTL (LESS-THAN-TRUCkLOAD) FREIGHT DELIVERy

CRITICAL DEADLINES AND SPECIALTy SHIPmENTS

Effective Jan. 18, 2010.

Our Services fedex.com/ourservices

USE oUR SERVIcES

INTERNATIONAL FREIGHT SERVICES

DELIVERY IN 1, 2 OR 3 BUSINESS DAYS

DELIVERY WITHIN 5 BUSINESS DAYS

RELIABLE AIR CARGO SERVICES

OCEAN AND AIR FREIGHT FORWARDING

AIR, SURFACE AND OCEAN DISTRIBUTION SERVICE

ExTRA SERVICES AND VALUE-ADDED OPTIONS

Our Services fedex.com/ourservices

USE oUR SERVIcES

PACKAGING ExPERTS TO PACK YOUR SHIPMENT FOR YOU

BOxES AND OTHER SHIPPING SUPPLIES

TIPS TO HELP YOU PACK LIKE A PRO

fedex.com 1.800.GoFedEx 1.800.463.3339

SHIPPING LABELS AND DOCUMENTATION

CONVENIENT WAYS TO CREATE SHIPPING LABELS ONLINE

SHIPMENT DOCUMENTATION TO PREPARE MANUALLY

GOVERNMENT-REqUIRED U.S. ExPORT DOCUMENTATION

Our Services fedex.com/ourservices

USE oUR SERVIcES

DROP-OFF AND TRACKING

CONVENIENT SHIPPING LOCATIONS

FedEx Office products, services and hours vary by location.

fedex.com 1.800.GoFedEx 1.800.463.3339

MANAGE BILLING FROM YOUR COMPUTER

INVOICE DATA INTEGRATED INTO YOUR SYSTEMS

CONTROL OVER INBOUND SHIPPING COSTS

MULTIPLE METHODS OF PAYMENT

Our Services fedex.com/ourservices

fedex.com 1.800.GoFedEx 1.800.463.3339