Lab Guide

APS Servicing HP ProLiant ML/DL Servers
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Lab guide
Copyright 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall d h h h ld b d dd l h ll not be liable for technical or editorial errors or omissions contained herein. This is an HP copyrighted work that may not be reproduced without the written permission of HP. You may not use these materials to deliver training to any person outside of your organization without the written permission of HP. Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Linux is a U.S. registered trademark of Linus Torvalds. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. UNIX is a g p p registered trademark of The Open Group. Printed in the US APS Servicing HP ProLiant ML/DL Servers Lab guide June 2010
Contents
Flashing the Firmware

Introduction .................................................................................................... 1 Objective........................................................................................................ 1 Requirements .................................................................................................. 1 Exercise 1Flashing the firmware............................................................... 2 Exercise 2Preparing a bootable USB key with the Firmware Maintenance DVD ...................................................................................................... 10
Using the ROM-Based Utilities

Introduction..................................................................................................... 1 Objectives ...................................................................................................... 1 Requirements .................................................................................................. 1 Exercise 1Performing a basic RBSU configuration....................................... 2 Exercise 2Using RBSU for Power Management configuration ..................... 10 Exercise 3Configuring Server Availability.................................................16 Exercise 4Using the System Maintenance Menu....................................... 21
Installing the PSP for Microsoft Windows Server 2003

Objectives ...................................................................................................... 1 Requirements .................................................................................................. 1 Exercise 1Preparing for the PSP installation ............................................... 2 Exercise 2Installing the Windows Server 2003 PSP .................................... 3

Objectives ...................................................................................................... 1 Requirements .................................................................................................. 1 Exercise 1Preparing for the PSP installation ............................................... 2 Exercise 2Installing the Windows Server 2008 PSP .................................... 4
Installing the PSP for Red Hat Enterprise Linux

Objectives ...................................................................................................... 1 Requirements .................................................................................................. 1 Exercise 1Installing ProLiant Support Pack for Linux..................................... 2
Storage Solutions for the ProLiant Server

Objective........................................................................................................ 1 Requirements .................................................................................................. 1 Exercise 1Configuring MSA2000 ............................................................ 2 Exercise 2Configuring Smart Array Controller.......................................... 10
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Data Availability and Protection for a ProLiant Server

Objectives ...................................................................................................... 1 Requirements .................................................................................................. 2 Exercise 1Performing a backup ...................................................................... 3 Exercise 2Performing a restore ..................................................................... 10 Exercise 3Performing Windows Server 2008 backup.......................................12 Exercise 4Performing a restore on Windows Server 2008 ............................... 22
Install and Configure HP Data Protector Express

Objective........................................................................................................ 1 Requirements .................................................................................................. 1 Exercise 1Installing HP Data Protector Express Edition ....................................... 2 Exercise 2Using HP Data Protector Express to back up data .............................. 7 Exercise 3Restoring a backup using HP Data Protector .....................................14
Troubleshooting Methodology
Objectives ...................................................................................................... 1 Requirements .................................................................................................. 1 Exercise 1Using HP Insight Diagnostic Utility Offline Edition ........................ 2 Exercise 2Using the Array Configuration Utility diagnostic feature .................... 20 Exercise 3Accessing Integrated Management Log .................................... 23 Exercise 4Accessing the system logs under Linux...................................... 25
Using VCA and VCRM

Objectives ...................................................................................................... 1 Requirements .................................................................................................. 1 Exercise 1Configuring the VCA ...................................................................... 2 Exercise 2Installing a component or Support Pack ............................................ 8
Removing and Replacing Components

Objectives ...................................................................................................... 1 Requirements .................................................................................................. 1 Exercise 1Removing and replacing HP ProLiant DL385 G7 Server parts .............. 2 Replacing the power supply cage assembly.................................................. 3 Remove the hard drive backplane ............................................................... 4 System insight display removal.................................................................... 5 Exercise 2Locate and identify components in a ProLiant server ........................... 6 Introduction .............................................................................................. 6 Procedure................................................................................................. 6
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Lab
Introduction
The process of upgrading system and option ROMs is referred to as flashing the ROM. A ROM flash uses software to replace the current system or option ROM on a target server with a new ROM image. You can flash the ROM to:

Support new features Correct problems in a previous ROM version
ROM upgrade methods include offline methods, such as ROMPaq and HP Smart Update Manager, and online methods using Smart Components and their various deployment utilities.
Objective
After completing this lab, you should be able to flash the ProLiant server system firmware.
Requirements
To complete this lab, you will need:
Two HP entry-level ProLiant servers, each with a Smart Array controller and two hot-pluggable hard drives installed. The servers should support the HP ROMBased Setup Utility (RBSU).
Note The entry-level ProLiant server and the equipment available to perform this lab in your classroom might vary, but the outcome of this lab should not be significantly different, regardless of which ProLiant ML or DL 100, 300, or 500 series server is used.
The latest HP ProLiant Firmware Maintenance DVD

Note The HP Smart Update Manager is included in the HP ProLiant Firmware Maintenance DVD or the HP Drive Key Boot Utility. The utility enables firmware updates for HP ProLiant servers and options. The ROM Update Utility includes a Supplemental Disk feature that provides the capability to update ROM components not included on the DVD.
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Exercise 1Flashing the firmware

The Flash ROM Utility enables you to upgrade the firmware (BIOS) with system or option ROMPaq utilities. HP recommends two ways to flash the firmware:

From the latest HP ProLiant Firmware Maintenance DVD Online Insert the HP ProLiant Firmware Maintenance DVD in the CD-ROM drive of your server or use virtual media. Shut down the operating system and restart your server. Select Interactive Firmware Update and press Enter.
Note Automatic Firmware Update does not require any user input.
To upgrade the firmware from the ProLiant Firmware Maintenance DVD: 1. 2. 3.
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Wait until the booting process has completed.
4.
At the ProLiant Firmware Maintenance CD language and keyboard configuration screen, select the appropriate language and click Continue on the bottom right.
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5.
At the end user license agreement screen, click Agree.
6.
At the ProLiant Firmware Maintenance DVD home page, click Firmware Update.
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7.
On the next screen, click Install Firmware and wait until HP Smart Update Manager starts.
8.
The Smart Update Manager starts and begins the process of building an inventory of available updates.
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9.
The discovery and check of items installed in the system begins, and the hardware is verified against the supported devices build.
10. The screen shows the Installable Updates and the Installation(s) Not Needed. The Installable Updates items are automatically checked and have a status of Ready for installation; the other detected items are not automatically checked (though it can be easily done) and have a status such as Already up to date. Because the firmware updates usually require a reboot, if you do not plan on performing any other maintenance, you can select the Reboot after installation option.
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11. Click the Install button to start the update process.
You will use this procedure most of the time. The update process begins and displays progress with the estimated time remaining.
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12. When the update process finishes, the Installation Results screen appears.
13. To display installation results details, click the View Installation Log link beside each installed item.
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14. Click Close to close this window and return to the Installation Results screen.
15. Click Reboot Now to restart the server.
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Exercise 2Preparing a bootable USB key with the Firmware Maintenance DVD
In this exercise, you will prepare a bootable USB key with the Firmware Maintenance DVD, which can be used to flash server blade firmware. 1. Start HP USB Key Utility for Windows installation and click Install.
2.
On the next screen, click Install to start the installation.
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3.
Wait until the utility is installed and click Close. Start HP USB Key Utility for Windows from the All Programs group.
4.
On the first screen, click Next.
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5.
Accept the license agreement and click Next.
6.
Select Create a bootable USB key from CD/DVD. This option will prepare a bootable USB key from a Firmware Maintenance DVD (or SmartStart CD).
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7.
When you see this screen, insert the supported USB key into the USB port.
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8.
Select a source CD/DVD and target USB device. Source device is a Firmware DVD, and the target will be the USB key that you inserted to the USB port in a previous step. Make sure that you selected appropriate drive letters. Click Next to continue.
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9.
On the warning screen, click Next to start creating a bootable USB key. Be aware that all information stored on the USB stick will be lost.
10. Wait until the USB key is prepared and click Finish. Now you can boot your server (ProLiant ML/DL/SL/BL) using this USB key. It is a fast way of deploying firmware updates to a small amount of servers.
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Lab
Introduction
RBSU is used to configure servers and also during the troubleshooting process. Keep in mind that menu options available in RBSU may differ from those in this document, depending on specific server options.
Objectives
After completing this lab, you should be able to:

Use RBSU to configure a ProLiant server Use System Maintenance Menu for troubleshooting process
Requirements
ProLiant G6 server (300/500 or 700 series). If G5 server is used, some of the options may not be available and screenshots may be different. The latest system ROM applied.
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Exercise 1Performing a basic RBSU configuration

It this exercise, you will perform a basic ROM-Based Setup Utility configuration.
Restoring default RBSU settings

1. Observe the booting process and wait for the F9 prompt.
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2.
To access RBSU, press F9 during the boot process.
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3.
Because the computers used in a lab setting have been previously configured, the data on the drives and in the nonvolatile RAM (NVRAM) must be erased to bring the servers back to their original state. To perform system erase using RBSU, select System Default Options Restore Settings/Erase Boot Disk. When prompted, select Yes, Select to Restore/Erase. System will be restored to default settings and drive content will be erased.
4. 5.
After the system restarts, allow the system to configure itself automatically, as if this is the first time the server has been powered on. Press F9 to access RBSU again.
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Setting the date and time

6. At the RBSU main menu, select Date and Time and press Enter, and then enter the correct date and time. Press Enter.
7. 8.
To restart the server right away, press Esc to exit the RBSU, and then press F10 to confirm the exit. You may perform server restart at the end of this lab. If you decided to restart the server, press F9 during the boot sequence to access RBSU again. If not, proceed to the next exercise.
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Checking the standard boot order

You can use RBSU to check and modify the standard boot order. 9. From the RBSU Main menu, select Standard Boot Order (IPL).
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10. Verify if boot order is appropriate. You may consult your instructor.
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Changing Boot Controller Order

The Boot Controller Order option selects which of the installed mass storage devices is used as the primary boot controller. The server attempts to boot to the operating system located on the primary boot controller. To verify or change the boot controller order: 11. From the RBSU Main menu, select Boot Controller Order.
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12. Make sure the appropriate controller is selected for the boot process. You may consult your instructor.
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Exercise 2Using RBSU for Power Management configuration

The ROM-Based Setup Utility can also be used for power management configuration. HP ProLiant G6 servers have optimized power consumption and provide many different power schemas for different environments.
Selecting HP Power Profile

This option enables the user to select the appropriate power profile based on power and performance characteristics. The following options are available:

Balanced Power and Performance Minimum Power Usage Maximum Performance Custom settings To change or verify power profile settings, select Power Management Options.
1.
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2.
In the Power Management option, select HP Power Profile and select the appropriate profile.
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Configuring HP Power Regulator

This feature configures the Power Regulator for ProLiant support. The following options are available:

HP Dynamic Power Savings Mode HP Static Low Power Mode HP Static High Performance Mode Operating System Control Mode To change or verify Power Regulator settings, select Power Management Options.
3.
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4.
In the Power Management option, select HP Power Regulator and select the appropriate mode.
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Configuring Redundant Power Supply Mode

This feature enables the user to configure how the system handles redundant power supply configurations. 5. To change or verify Power Supply Mode, select Power Management Options.
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6.
Select Redundant Power Supply Mode and make sure the appropriate mode is selected. You may also verify this with your instructor.
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Exercise 3Configuring Server Availability

The ROM-Based Setup Utility can be used to configure some options affecting server availability. For each customer, you must decide which settings will be the most efficient.
Configuring ASR
The ASR Status option is a toggle setting that either enables or disables ASR. When set to Disabled, no ASR features function. 1. To change or verify ASR settings, select the Server Availability option.
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2.
Select the ASR Status option and verify if ASR is enabled. If not, select Enabled and press Enter.
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3.
You can also change ASR Timeout. The ASR Timeout option sets a timeout limit for resetting a server that is not responding. When the server has not responded in the selected amount of time, the server automatically resets. To change timeout, go to System Availability ASR Timeout and select the appropriate value.
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Configuring the POST F1 Prompt

The POST F1 Prompt option is a toggle setting that configures the server, so the F1 key must be pressed to proceed when an error occurs during the power-up sequence. If Delayed is selected and an error occurs, the system pauses for 20 seconds at the F1 prompt, and then continues to boot the operating system. This configuration is the most suitable for many organizations. 4. To change or verify POST F1 Prompt settings, select the Server Availability option.
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5.
Select POST F1 Prompt and verify if Delayed is selected. If not, change it to Delayed.
Exiting the ROM-Based Setup Utility

If you have completed all exercises, your server must be rebooted. To reboot your machine, leave RBSU. 6. 7. Press ESC. Press F10 to confirm exit from the utility. Note that current boot controller is also displayed.
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Exercise 4Using the System Maintenance Menu

In this exercise, you will use the System Maintenance Menu available for HP ProLiant servers. 1. Reboot the machine and during the boot sequence, press F1 to access the boot 1 menu.
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2.
At the boot menu screen, select F10 to access the System Maintenance Menu.
3.
At the System Maintenance Menu, select Inspect Utility.
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4.
Select System Overview at the main screen.
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5.
Review the displayed information. Press ESC to return to the previous menu. Select System Configuration.
6.
Review information displayed in System Configuration.
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7.
Press ESC to return to previous menu and select IML Dump to review information from the Integrated Management Log.
8.
Review other options and exit the Inspect Utility. Press F10 to confirm the exit.
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9.
System will reboot. Perform the same action to access the System Maintenance Menu. Select Diagnostic Utility.
10. At the main screen, select Memory Test to test installed memory.
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11. Review diagnostic information and press ESC to return to the previous menu.
12. Select CPU Test to test installed processors.
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14. Select Boot Disk Test from the main menu.
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16. Exit the Diagnostic Utility. Press F10 to confirm the exit.
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Lab
Objectives
After completing this lab, you should be able to install and configure an HP ProLiant Support Pack and Smart Components for Microsoft Windows.
Requirements

HP ProLiant server with Microsoft Windows Server installed A SmartStart CD 8.40 or later
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Exercise 1Preparing for the PSP installation

Before you begin this exercise, verify that the Simple Network Management Protocol (SNMP) service is installed and running on the ProLiant server on which you have installed Microsoft Windows Server 2003. To prepare your server for the PSP installation: 1. 2. 3. Insert the HP SmartStart CD into the CD-ROM drive of your server and explore CD. Locate the compaq\csp\nt folder and copy the content to the C:\ClassFiles\PSP 8.40 directory. You may also extract PSP from the executable file downloaded from HP website. As a destination folder, use directory from step 2.
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Installing the PSP for the Microsoft Windows Server 2003
Exercise 2Installing the Windows Server 2003 PSP

In this exercise, you will install ProLiant Support Pack for Windows Server 2003. 1. At your target server, run the hpsum.exe program located in the folder where ProLiant Support Pack files are located (in this exercise, it is C:\ClassFiles\PSP 8.40). It will launch HP Smart Update Manager. If you have Internet connectivity, check the Check ftp.hp.com option and click Start Inventory.
Note No Internet connectivity is available in an HPVL environment.
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2.
Select Local Host and click Next on the following screen.
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3.
Wait for the discovery process to complete.
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4.
On the Select Bundler Filter screen, do not select any specific version of ProLiant Support Pack for your operating system. If you do not select any version of PSP, all the latest components will be selected. Click OK.
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5.
In the Select Items to be Installed screen, locate and select HP Insight Management WBEM Providers for Windows Server 2003/2008 and click Configure Now. The number of components to install will depend on the installed PSP version (if any). ProLiant Support Pack was already installed during the operating system installation from SmartStart. At this stage, select all available components that are not installed or are not up to date.
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6.
On the Item Configuration page, provide the Windows User Account Name that will be given remote WMI access and click the Save button.
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7.
When WBEM Providers are configured, click the Install button to start the update process.
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8.
Wait until the installation process is finished.
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9.
Review installed components and if necessary, click the Reboot Now button.
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10. You may also review the Installation log for each of the installed components. Click Done when finished.
11. After reboot, log in to your System Management Homepage and check if management agents are working.
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Lab
Objectives
After completing this lab, you should be able to install and configure an HP ProLiant Support Pack and Smart Components for Windows Server 2008.
Requirements
HP ProLiant server with Microsoft Windows Server 2008 installed

Note The entry-level ProLiant server available to perform this lab in your classroom might vary, but the outcome of this lab should not be significantly different, regardless of which ProLiant ML or DL 300, or 500 series server is used.
A SmartStart 8.40 or later CD
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Exercise 1Preparing for the PSP installation

In this exercise, you will prepare source files for installation. 1. Insert the HP SmartStart CD into the CD-ROM drive of your server. When the End-User License Agreement displays, click Disagree to stop the autorun process.
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2.
At the Windows desktop, click Start Windows Explorer. Expand the SmartStart CD and open the \compaq\csp\nt folder.
3.
Create a folder named Repository on your C: drive and copy the content of the <CD-ROM:>\compaq\csp\nt folder to C:\Repository.
Note After the files are copied, select all files in the C:\Repository folder and clear the read-only attribute (if set).
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Exercise 2Installing the Windows Server 2008 PSP

Follow these instructions to install the PSP for Windows Server 2008.
Important In a real server environment, before deploying software updates to a target system, ensure that a recent backup of the target system is available in the event that the deployment procedure fails.
1.
At your target server, run the setup.exe program located in the C:\Repository folder. The setup program launches the HP Smart Update Manager. If you have Internet connectivity, check the Check ftp.hp.com option and click Start Inventory.
Note No Internet connectivity is available in an HPVL environment.
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2.
Select Local Host and click Next on following screen.
3.
On the Select Bundler Filter screen, select the correct ProLiant Support Pack for your operating system. A descriptor for each option is provided on the screen. Click OK.
Note If you updated the repository from ftp.hp.com, also check Allow non-bundle products.
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4. 5.
Disable installation of Management Agents if you do not have SNMP service installed. In the Select Items to be Installed screen, scroll down to System Management Homepage and click Configure Now.
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6.
On the Item Configuration page, click Next.
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7.
At the Operating System Groups screen, enter Administrators in the Group Name field. Click Add Next.
Note The Administrator group always has administrative access.
8.
At the User Access screen, select Local Access and Administrator Grant full access to secure and unsecured pages. This access setting allows any users who are logged in locally to have full access. Click Next.
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9.
At the Trust Mode screen, review the three trust options.
How are they different from each other? ................................................................................................................. ................................................................................................................. ................................................................................................................. 10. For the purpose of this lab, select Trust All and click Next. 11. At the IP Binding screen, click Next.
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12. At the IP Restricted Logins screen, click Finish to conclude the configuration of the HP System Management Homepage for Windows.
Note After the components are configured, the configuration is saved locally, and all future PSP deployments use the same settings.
13. Check the HP Insight Management WBEM Providers option.
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14. Click the Install icon of the HP Smart Update Manager, as shown below.
15. Observe the installation process. If necessary, click the Reboot Now button. Confirm default timeout with OK.
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16. After reboot, log in to your System Management Homepage and check if management agents are working. Double click HP System Management Homepage on the desktop.
17. HP System Management Homepage should not require login credentials and open automatically with administrator credentials.
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Lab
Objectives
After completing this lab, you should be able to install the ProLiant Support Pack (PSP) for Red Hat Enterprise Linux.
Requirements
An entry-level HP ProLiant server with Red Hat Enterprise Linux 5

Note The entry-level ProLiant server available to perform this lab in your classroom might vary, but the outcome of this lab should not be significantly different, regardless of which ProLiant ML or DL 100, 300, or 500 series server is used.
A SmartStart 8.40 or later CD
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Exercise 1Installing ProLiant Support Pack for Linux

1. Use iLO2 Virtual Media to mount the HP SmartStart iso file to the Linux server.
2.
Select the correct HP SmartStart CD that matches the Linux Kernel (32-bit or 64bit version).
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3.
From the Linux console, open and read the README.Linux.txt file.
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4.
Navigate to the Compaq\CSP directory on the SmartStart CD.
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5.
Copy the linux directory to the /tmp directory.
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6.
Open a Terminal console window.
7. 8. 9.
Navigate to the /tmp/linux directory. Type chmod +x hpsum. Enter ./hpsum to execute the PSP installer.
10. Follow instructions on the screen and reboot your server when installation has completed.
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Lab
Objective
After completing this lab, you should be able to configure MSA2000.
Requirements
To complete this lab, you will need an external MSA2000 with at least three drives.
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Exercise 1Configuring MSA2000

In this exercise, you will configure an external MSA2000 solution and prepare it to boot from SAN. Configuration tasks will include creating a Vdisk, creating a volume, and presenting this volume for a specific server. 1. Access the Storage Management Utility using a Web browser and the IP address provided by your instructor. Log in using credentials also provided by your instructor.
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2.
Click MSA2312fc (or the name of model that is available in the class).
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3.
From the right-side menu, select Provisioning and Create Vdisk.
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4.
Select at least three available drives and create a Vdisk with the following parameters:

Vdisk name: vd02 (you can use a different name) RAID level: RAID-5 Chunk size: 64KB
Select the Online Initialization checkbox. When finished, click the Create Vdisk button.
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5.
Click the newly created Vdisk.
6.
Select Provisioning from the top menu and Create Volume. This option will be used to create a volume that will be presented for a server blade in a boot from SAN configuration.
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7.
Provide a volume name and size. Do NOT select the Map checkbox. Click Apply to create the volume.
8.
Click the volume that you created and select Provisioning from the top menu and Explicit Mappings.
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9.
Select your host from the list of available hosts (if you do not see your host, ask your instructor for further instructions), and click the Map checkbox.
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10. Provide a LUN number and set access privileges to read-write. Click Apply to save your settings.
11. Verify whether your host has explicit access to the volume that you created.
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Exercise 2Configuring Smart Array Controller

In this exercise, you will verify a Smart Array Controller configuration using the Array Configuration Utility. 1. Run the Array Configuration Utility on your target server and select Smart Array Controller integrated in your server. Click the Controller Settings.
2.
Change Rebuild Priority to High. Click Save.
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3. 4. 5.
Verify what the RAID level configured in your server. If there is a redundant configuration, remove of the drives. Observe result of drive removal. Insert drive back. Note all the changes and observe rebuild process.
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Lab
Objectives
Back up your server using the Microsoft Windows Server 2003 Backup and Restore Wizard Restore your server files using the Microsoft Windows Server 2003 Backup and Restore Wizard Back up your server using the Microsoft Windows 2008 Server Backup and Restore Wizard
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Requirements
To complete this lab, you need:
The server that you worked on in the previous labs with Windows Server 2003 installed and running A tape drive, diskette drive, or free space on a local or network drive Windows Server 2008 (for the last exercise)
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Exercise 1Performing a backup

To back up your server data: 1. 2. From the Windows server desktop, click Start All Programs Accessories System Tools Backup. At the Welcome to the Backup or Restore Wizard screen, click Next.
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3.
At the Backup or Restore Wizard screen, select Back up files and settings. Click Next.
4.
At the What to Back Up screen, select Let me choose what to backup. Click Next.
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5.
At the Items to Back Up screen, select the check box next to the drives or files you want to back up. Click Next.
Note If you are using a diskette to back up data, remember that the diskette only holds a minimal amount of information. Select only enough data to verify the exercise.
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6.
At the Backup Type, Destination, and Name screen, click Browse to view the directory of the diskette, tape drive, or the local or network drive that will hold the backup files. After you select the directory, click Save to return to the Backup Type, Destination, and Name screen. Click Next.
7.
8.
At the Completing the Backup or Restore Wizard screen, click Advanced.
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9.
At the Type of Backup screen, click Next to accept the default settings.
10. At the How to Back Up screen, select Verify data after backup and click Next.
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11. At the Backup Options screen, select Replace the existing backups and click Next.
12. At the When to Back Up screen, select Now and click Next.
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13. At the Completing the Backup or Restore Wizard screen, click Finish to begin the backup procedure.
14. When the backup is complete, click Close.
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Exercise 2Performing a restore

To restore data from a backup, follow these steps: 1. 2. Open the Backup and Restore Wizard. When the Welcome to the Backup or Restore Wizard screen displays, click Next.
3.
At the Backup or Restore screen, select Restore files and settings and click Next.
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4. 5.
At the What to Restore screen, click Browse. At the Open Backup File screen, click Browse to select the Backup.bkf file in the tape drive directory, or the location and device you used for the backup. Click Open OK to return to the What to Restore screen.
6. 7.
Double-click the file containing the information you want to restore. Click Next to continue. At the Completing the Backup or Restore Wizard screen, click Finish to begin the restore process.
8.
When the data is completely restored, click Report on the Report Progress screen. A text file will display that contains the status of your restore. Review the information. How many files were recovered? .................................................................................................................
9.
Close the report window.
10. At the Report Progress window, click Close to exit the Backup or Restore Wizard.
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Exercise 3Performing Windows Server 2008 backup

To back up your Windows Server 2008 system: 1. Click Start Administrative Tools Server Manager.
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2.
Select Features in the left-hand pane and click Add features.
3.
Select Windows Server Backup and click Next.
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4.
Click Install and observe the installation process.
5.
Click Close and close the Server Manager window.
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6. 7.
Click Start Run... and enter notepad. Enter the text Hello world!. Select File Save as, use test.txt as the server name, and click Save.
8.
Create a local directory Backup on drive C:.
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9.
Click Start Administrative Tools Windows Server Backup.
10. Click Backup Once.
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11. Click Next on the Backup options page.
12. Keep Full Server and click Next.
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13. Select Remote shared folder and click Next.
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14. Enter \\localhost\c$\Backup and click Next.
Note Use the remote destination in a production environment.
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15. Select VSS copy backup and click Next.
16. Review the configuration and click Backup. Observe the backup process.
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17. Click Close when the backup is done. 18. Verify the backup was successful.
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Exercise 4Performing a restore on Windows Server 2008

1. Delete the test.txt file from the Documents folder.
Verify the file was deleted and is no longer present in the folder. 2. Start Windows Server Backup and click Recover in right-hand pane.
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3.
Select This server and click Next.
4.
Select the latest backup and click Next.
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5.
Keep Files and folders and click Next.
6.
Select test.txt as the file to restore. Expand the c:\User\Administartor\Documents folder on the backed up computer. Click Next.
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7.
Keep the default settings on the Specify recovery options screen and click Next.
8. 9.
Click Recover on the confirmation screen and close the window when the process is done. Verify the file was restored correctly and close all windows.
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Lab
Objective

Install Data Protector Express Edition Perform a basic backup and restore operation
Requirements

A server for Data Protector installation Data Protector Express Edition media External USB disk for backup
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Exercise 1Installing HP Data Protector Express Edition

In this exercise, you will install Data Protector Express Edition on your management server. 1. Insert the Data Protector Express media or mount the ISO image. Select your language and click the Start Installation link.
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2.
On the main screen, click the Install icon.
3.
Accept the license agreement and click Next.
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4.
Select the Quick install option and click Next.
5.
Select No, I want to use an evaluation key (for training purposes we use evaluation licenses).
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6.
Click Finish.
7.
Wait until installation is finished.
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8.
Click OK.
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Exercise 2Using HP Data Protector Express to back up data

In this exercise, you will use HP Data Protector Express to perform a basic backup operation. 1. 2. Connect an external USB drive to your server. Run HP Data Protector Express using the icon on your desktop.
3.
On the login screen, click OK. The default user is Admin with no password set.
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4.
On the main screen, double-click Backup.
5.
Select Backup Specific, to select files and folder to back up.
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6.
Enter the name for the command that you create: File backup from local server and click Next.
7.
Select one directory, like i386, to back up. Select the directory or files that you can delete; in the next exercise you will restore these files. Click Next.
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8.
Select a device that will be used. In this lab, it is an external USB drive. Match the other options as shown on the screenshot. Click Next to continue.
9.
Select Backup mode and other options as shown on the screenshot.
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10. Turn off encryption and hardware compression, and click Next.
11. Schedule the job to Run now and click Next.
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12. Define copy policy: Disable copy after backup and click Finish.
13. Backup will start. You can observe the progress of this operation.
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14. Wait until backup is finished and click OK. Your backup copy is ready.
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Exercise 3Restoring a backup using HP Data Protector

In this exercise, you will restore data from the backup copy created in the previous exercise. 1. 2. Delete the directory that you backed up in the previous exercise. On the main screen, double-click the Restore option.
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3.
Select the Restore Specific option.
4.
Enter the name for the command that you are creating right now: Restore Specific files and click Next to continue.
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5.
Select the files and folder to restore, and click Next.
6.
Select a device that will be used (USB external drive) and click Next.
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7.
Select the Restore files that are in use checkbox and click Next to continue.
8.
Schedule the job to Run now and click Finish.
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9.
Wait until the backup is restored and click OK.
10. Verify that the files or directories you deleted are restored now.
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Lab
Objectives

Use HP Insight Diagnostic Offline Edition Use Array Configuration Utility (ACU) diagnostic feature Use Integrated Management Log Viewer
Requirements

Remote or local access to the ProLiant server Latest SmartStart CD or ISO image (for this lab, SmartStart 8.40 was used)
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Exercise 1Using HP Insight Diagnostic Utility Offline Edition

Use the following steps to launch and use the HP Insight Diagnostics Utility (offline edition) from the HP SmartStart CD: 1. Insert the HP SmartStart CD into the CD-ROM drive and restart the target server to launch SmartStart. You may also mount an ISO image using the Integrated Lights-Out and the Virtual Media feature. At the Language and Keyboard Selection screen, accept default English settings and click Next.
2.
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3.
At the HP End User License Agreement screen, click Agree.
4.
At the SmartStart Home screen, click Maintenance.
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5.
At the Maintenance Options screen, click HP Insight Diagnostics.
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6.
Observe the HP Insight Diagnostics utility starting.
Which tabs are available? ................................................................................................................. ................................................................................................................. ................................................................................................................. ................................................................................................................. .................................................................................................................
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Using the Survey tab

Use the Survey tab to determine the firmware revisions and the hardware configuration of your server. 7. At the HP Insight Diagnostics home page, select Advanced from the View Level drop-down menu.
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8.
Select Architecture from the Categories drop-down menu.
What is the BIOS version and the BIOS release date of your server? ................................................................................................................. .................................................................................................................
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9.
Select Memory from the Categories drop-down menu.
How many DIMMs are currently installed? ................................................................................................................. Which memory slots are currently populated by these DIMMs? ................................................................................................................. ................................................................................................................. ................................................................................................................. ................................................................................................................. What is the total amount of RAM installed in your server? .................................................................................................................
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10. To save the complete Survey session output to a USB disk, select All from the Categories drop-down menu and click Save in the bottom right corner of the screen.
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Using the Test tab

Use the Test tab to run a quick test of selected devices. 11. At the HP Insight Diagnostics home page, select the Test tab.
Which types of tests are available? ................................................................................................................. ................................................................................................................. ................................................................................................................. Which test modes are available? ................................................................................................................. .................................................................................................................
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12. Select Total memory Test all available memory and Processor Package 1 from the Select a device to test drop-down menu.
Note The exact list of hardware options displayed in the drop-down menu might be different, depending on the hardware configuration of your server.
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13. Verify that the Number of Loops option is set to 1, and click Begin Testing at the bottom right corner of the screen.
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14. What is the status of the test you ran? Explain each different status type.
................................................................................................................. ................................................................................................................. ................................................................................................................. ................................................................................................................. ................................................................................................................. .................................................................................................................
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Using the Status tab

At the HP Insight Diagnostics home page, select the Status tab to display the results of the last tests you ran.
Using the Log tab

Use the Log tab to display these logs:

Diagnosis Log Test Log Error Log Integrated Management Log
15. At the HP Insight Diagnostics home page, select the Log tab. 16. Click the Test Log tab.
What information does this log provide? ................................................................................................................. .................................................................................................................
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17. Click the Error Log tab.
What information does this log provide? ................................................................................................................. .................................................................................................................
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18. Click the Integrated Management Log tab.
What information does this log provide? ................................................................................................................. ................................................................................................................. List and describe the actions you can take with the Integrated Management Log. ................................................................................................................. .................................................................................................................
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19. To clear the logs individually, click the Clear IML button at the bottom right of the screen.
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Using the Help tab

20. Use the Help tab to display the HP Insight Diagnostics Offline Help. At the HP Insight Diagnostics home page, select the Help tab.
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21. To exit the HP Insight Diagnostics, click Exit Diagnostics on the bottom left portion of the screen.
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Exercise 2Using the Array Configuration Utility diagnostic feature

In this exercise, you will boot a server from the SmartStart CD and use the Array Configuration Utility to diagnose a storage subsystem. ACU running on Windows or Linux also has diagnostic capability. 1. Insert the HP SmartStart CD into the CD-ROM drive and restart the target server to launch SmartStart. You may also mount an ISO image using the Integrated Lights-Out and the Virtual Media feature. At the Language and Keyboard Selection screen, accept default English settings and click Next. At the HP End User License Agreement screen, click Agree. At the SmartStart Home screen, click HP Array Configuration and Diagnostics.
2. 3. 4.
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5.
Ensure the utility launches successfully. Select Diagnostics.
6.
On the Available Tasks Diagnostics screen, click View Diagnostic Report.
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7.
Review provided information.
Which HP Smart Array controller is installed in your server? ................................................................................................................. Were there any problems detected by the Array Diagnostics Utility? ................................................................................................................. ................................................................................................................. ................................................................................................................. ................................................................................................................. How many logical drives are defined? ................................................................................................................. 8. 9. Click Save Report if you want to have a copy of the report for further diagnostics. Click Exit ACU to exit the utility and return to the SmartStart.
10. Click Exit OK to reboot your server.
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Exercise 3Accessing Integrated Management Log

In this exercise, you will access Integrated Management Log (IML) using HP ProLiant Integrated Management Log Viewer. To access the system logs under Windows: 1. 2. Log in to the Windows system with administrative privileges. At the Windows desktop, click Start All Programs Administrative Tools Event Viewer.
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3.
Browse the available logs as necessary.
4.
Click File Exit to close the Event Viewer window.
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Exercise 4Accessing the system logs under Linux

To access the system logs under Linux: 1. Log in to the Linux system as a root user in graphical mode (using a local graphical console or a network connection). Use root as username and password as password.
2.
Click Applications System Tools System Logs to examine the system log files.
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3.
Browse the available system logs as necessary.
4.
Click File Quit to close the System Logs window.
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Using VCA and VCRM

Lab
Objectives

Configure the Version Control Agent (VCA) Install a component or Support Pack
Requirements
To complete this lab, you need:

The Microsoft Windows Server 2003 server used in previous labs Access to the VCRM Repository
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Exercise 1Configuring the VCA

In this exercise, you will log in to the VCA and change its settings to point to the repository managed by the VCRM.
!
1.
Important To avoid any potential administrator lockouts from the SMH, the account named Administrator cannot be used to connect to the VCRM from the VCA.
Log in to the HP System Management Homepage and click HP Version Control Agent.
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Using VCA and VCRM
2.
At the Version Control Agent screen, which is displaying only installed components, click change agent settings.
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3.
At the Select the Version Control Repository Manager screen: a. b. In the Computer Name field, enter the name of the server on which you have installed the VCRM. In the Login Account and Password fields, enter account information to allow administrator access, but do NOT use Administrator as the username. Ask your instructor for the password for VCRM if necessary. Click Next.
c.
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Using VCA and VCRM
4.
At the Select the Reference Support Pack screen, select the latest available PSP in the repository and click Finish.
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5.
At the Current Settings screen, review the settings and click Close.
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Using VCA and VCRM
6.
Wait until the page is reloaded and displays the installed version of the software components and the latest available version in the repository.
The software status is based on comparing the installed versions against versions in the repository. The status icons that are displayed depend on the server configuration.
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Exercise 2Installing a component or Support Pack

In this exercise, you will install a component or Support Pack. 1. 2. Select the Version Control Agent home tab. next to the ProLiant Support Pack Click the Install/update the software icon if you want to update the whole PSP installation.
3. 4.
Installation options are displayed. Follow your instructors recommendations. If you want to install only some components that require update use checkboxes next to the component to select the given component, scroll down and click Install.
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Lab
Objectives

Identify and locate components on one or more ProLiant servers. Use information resources to guide you in the removal and replacement of components and the restoration of ProLiant ML, DL, and SL to operational status. Become familiar with removal and replacement procedures and tool requirements.
Requirements
To complete this lab, you will need access to Services Media Library (SML), either online or offline. Alternatively, you can perform these labs with physical servers.
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Exercise 1Removing and replacing HP ProLiant DL385 G7 Server parts

Your tasks are to remove and replace several components of an HP ProLiant DL385 G7 Server.
CSR Services Media Library can be found here: http://h20464.www2.hp.com/index.html?jumpid=reg_R1002_USEN
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Replacing the power supply cage assembly

1. 2. Locate and watch the Power supply cage assembly remove/replace video. Which screws must be removed to remove the module from the cage? ................................................................................................................. ................................................................................................................. ................................................................................................................. ................................................................................................................. ................................................................................................................. 3. Is it necessary to remove power supplies? Why? ................................................................................................................. ................................................................................................................. ................................................................................................................. ................................................................................................................. ................................................................................................................. ................................................................................................................. ................................................................................................................. ................................................................................................................. ................................................................................................................. 4. Is it necessary to remove either the storage controller or its battery pack? ................................................................................................................. ................................................................................................................. ................................................................................................................. ................................................................................................................. ................................................................................................................. ................................................................................................................. 5. Is it necessary during power cage assembly replacement to remove the serial connector from the board? ................................................................................................................. ................................................................................................................. ................................................................................................................. ................................................................................................................. .................................................................................................................
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Remove the hard drive backplane

1. 2. Locate and watch the Hard drive backplane remove/replace video. How many and which cables must be removed from the backplane? ................................................................................................................. ................................................................................................................. ................................................................................................................. ................................................................................................................. ................................................................................................................. 3. Is there a difference between the SFF and LFF backplanes from the removal perspective? ................................................................................................................. ................................................................................................................. ................................................................................................................. ................................................................................................................. .................................................................................................................
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System insight display removal

1. 2. Locate and watch the System insight display remove/replace video. What color is the wire releasing display? ................................................................................................................. ................................................................................................................. ................................................................................................................. ................................................................................................................. 3. Is it necessary to remove the access panel to replace Systems Insight Display? ................................................................................................................. ................................................................................................................. ................................................................................................................. ................................................................................................................. ................................................................................................................. ................................................................................................................. 4. How many screws must be removed to replace the display? ................................................................................................................. ................................................................................................................. ................................................................................................................. ................................................................................................................. ................................................................................................................. ................................................................................................................. Repeat these exercises for two additional server types of your choice.
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Exercise 2Locate and identify components in a ProLiant server

This exercise is optional; your instructor will decide whether it is feasible to perform this lab.
Introduction
Important Your instructor will determine whether your class schedule and equipment will accommodate this optional lab.
If available, this lab can offer you experience in the disassembly, removal, and replacement of parts, and reassembly of ProLiant servers. The lab demonstrates how to identify and locate parts in at least one ProLiant server. Upon completion, you are expected to reassemble the system and restore it to operational status by ensuring that it successfully completes the POST process.
Procedure
1. Locate the Maintenance and Service Guide for the assigned server. Review and follow all of the safety and preparation procedures before working on the server. Be sure to follow correct power-related and ESD procedures. Using the mechanical parts and system components exploded views and the removal and replacement procedures as references, disassemble the server. Locate and identify all of the following components that apply to your specific server. Make note of hot-pluggable components.
2. 3.
Power supplies and fans Power switch and cable assembly Removable media Power and data cables Power backplane Processor(s) and processor power modules Peripheral and system boards Memory board and DIMMs SCSI drive cage and backplane PCI expansion boards Connectors, switches and LEDs
Reassemble the system and run POST to ensure that the server is operational; if not, diagnose and repair the problem.
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Lab Guide

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APS Servicing HP ProLiant ML/DL Servers

Rev. 10.31 Rev 10 31

Flashing the Firmware

Using the ROM-Based Utilities

Installing the PSP for Microsoft Windows Server 2003

Installing the PSP for Microsoft Windows Server 2008

Installing the PSP for Red Hat Enterprise Linux

Storage Solutions for the ProLiant Server

APS Servicing HP ProLiant ML/DL Servers

Data Availability and Protection for a ProLiant Server

Install and Configure HP Data Protector Express

Using VCA and VCRM

Removing and Replacing Components

Flashing the Firmware

Support new features Correct problems in a previous ROM version

The latest HP ProLiant Firmware Maintenance DVD

APS Servicing HP ProLiant ML/DL Servers

Exercise 1Flashing the firmware

To upgrade the firmware from the ProLiant Firmware Maintenance DVD: 1. 2. 3.

Flashing the Firmware

Wait until the booting process has completed.

APS Servicing HP ProLiant ML/DL Servers

At the end user license agreement screen, click Agree.

Flashing the Firmware

APS Servicing HP ProLiant ML/DL Servers

Flashing the Firmware

11. Click the Install button to start the update process.

APS Servicing HP ProLiant ML/DL Servers

Flashing the Firmware

15. Click Reboot Now to restart the server.

APS Servicing HP ProLiant ML/DL Servers

On the next screen, click Install to start the installation.

Flashing the Firmware

On the first screen, click Next.

APS Servicing HP ProLiant ML/DL Servers

Accept the license agreement and click Next.

Flashing the Firmware

APS Servicing HP ProLiant ML/DL Servers

Flashing the Firmware

APS Servicing HP ProLiant ML/DL Servers

Using the ROM-Based Utilities

APS Servicing HP ProLiant ML/DL Servers

Exercise 1Performing a basic RBSU configuration

Restoring default RBSU settings

Using the ROM-Based Utilities

To access RBSU, press F9 during the boot process.

APS Servicing HP ProLiant ML/DL Servers

Using the ROM-Based Utilities

Setting the date and time

APS Servicing HP ProLiant ML/DL Servers

Checking the standard boot order

Using the ROM-Based Utilities

APS Servicing HP ProLiant ML/DL Servers

Changing Boot Controller Order

Using the ROM-Based Utilities

APS Servicing HP ProLiant ML/DL Servers

Exercise 2Using RBSU for Power Management configuration

Selecting HP Power Profile

Using the ROM-Based Utilities

APS Servicing HP ProLiant ML/DL Servers

Configuring HP Power Regulator

Using the ROM-Based Utilities

APS Servicing HP ProLiant ML/DL Servers