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Quality

is supplier capable of programm / project management and to what extend in relation to the complexity of the project. 1: no ability to execute projects 2: able to execute small projects 3: able to execute small / medium projects 4: able to execute large project / small programms 5: able to execute large & complex programms to what extend is supplier having skilled resources to fullfill the request for projects / consultancy / hiring 1 = bad 2 = insufficient 3 = weak to average 4 = sufficient to good 5 = excellent Has supplier a LMS for continous investigating skills[-gaps] and training employees to meet market standards? 1 = no methodology; 3 = no proces but an active tool; 5 = processes and tools are embedded in the organisation Has supplier accepted quality and security systems into their daily operations 1= no system whatsoever; 3 = one or two sytems implemented, but not auditted; 5 = three or more implemented and regularly audits, reports available The organizational quality appraisal of ALL the Supplier Account Team members based on the following aspects: * Customer focus of the organization * Response time on questions and requests * The focus on solutions: pro activity * The account management: How well performs the suppliers account management? * Compliance with agreements and realization of mutually agreed action plans * Friendliness of contacts * Expertise of contacts. 1 = bad 2 = insufficient 3 = weak to average 4 = sufficient to good 5 = excellent Supplier Account Team members based on the following aspects:

Project Management Skills capability / profiling Learning management system Quality systems[ prince / ITIL/ ISO/SAS]

Customer focus & craftmanship

Logistics
Delivery reliability [ SLA] Delivery reliability [ Projects] Skills capacity / flexibility Contract management
Is supplier meeting agreed Service Level Agreements 1 = bad 2 = insufficient 3 = weak to average 4 = sufficient to good 5 = excellent Is supplier meeting agreed Project milestones 1 = bad 2 = insufficient 3 = weak to average 4 = sufficient to good 5 = excellent to what extend is supplier capable of meeting flexibility request in the resources needed by ASML; upsizing and downscaing 1 = bad 2 = insufficient 3 = weak to average 4 = sufficient to good 5 = excellent Is supplier capable of having sufficient Contract Management in place to deal on operational / tactical and strategic levels 1 = no CM; 3 = CM on single organisational level in place; 4 = CM on multiple; 5 = CM on multiple levels with sufficient decision power. The organizational logistic appraisal of ALL the Supplier Account Team members based on the following aspects: * Customer focus of the organization * Response time on questions and requests * The focus on solutions: pro activity * Compliance with agreements and realization of mutually agreed action plans * Friendliness of contacts * Expertise of contacts. 1 = bad 2 = insufficient 3 = weak to average 4 = sufficient to good 5 = excellent Supplier Account Team members based on the following aspects:

Custumer focus & craftmanship

Technology
ASML knowledge Is supplier understanding the ASML business model; the hardware, software and application architecture & infrastructure; 1 = bad 2 = insufficient 3 = weak to average 4 = sufficient to good 5 = excellent Is supplier understanding the ASML business environment, the semiconductor requirements and has supplier acces and insight into ASMl's industry peers; 1 = bad 2 = insufficient 3 = weak to average 4 = sufficient to good 5 = excellent

ASML / peers / semiconductor knowledge

Emerging technology competence

Has supplier programms and relations with hardware, software and application architecture & infrastructure suppliers to keep up-to-date on newest developments and knowledge and from there on, able to investigate, consult and advise ASML on this objects. 1 = bad 2 = insufficient 3 = weak to average 4 = sufficient to good 5 = excellent The organizational technology appraisal of ALL the Supplier Account Team members based on the following aspects: * Customer focus of the organization * Response time on questions and requests * The focus on solutions: pro activity * The account management: How well performs the suppliers account management? * Compliance with agreements and realization of mutually agreed action plans * Friendliness of contacts * Expertise of contacts. 1 = bad 2 = insufficient 3 = weak to average 4 = sufficient to good 5 = excellent Supplier Account Team members based on the following aspects:

Custumer focus & craftmanship

Total Costs
Open Costing Open Costing (profit, materials, wages, surcharges, remaining fixed, remaining variable) Does the Supplier give an insight into the cost structure of to ASML delivered products? 1 = No 3 = Partially 5 = Fullyn Costing (profit, materials, wages, surcharges, remaining fixed, remaining variable) ASML expects market conformity insight in the Supplier's absolute price position. 1 = Is 5 % higher than the market, increases faster or decreases slower than the market trend 2 = Is between 5% and 2% higher than the market 3 = Is between 2 % and + 2%, keeps up with the market 4 = Is between 2% and 5% lower than the market 5 = Is 5 % lower than the market, decreases faster than the market trend and has annual basic price agreements for a period of at least five years. ASML expects the supplier to meet mutual agreed targets and budgets, without calculating exaggerate riskfees. 1 = riskcalculating > 20%; budget is not held in the end 2 = riskcalculating > 10%; budget is hardly ever held in the end 3 = riskcalculating > 10%; budget is mostly sufficient 4 = riskcalculating > 10%; budget is always sufficient 5 = riskcalculating > 5%; budget is always sufficient Supplier has clear and simple quotation and billing methodes which do not led to delay in RfP processes and payment. 1 = bad 2 = insufficient 3 = weak to average 4 = sufficient to good 5 = excellent The organizational quality appraisal of ALL the Supplier Account Team members based on the following aspects: * Customer focus of the organization * Response time on questions and requests * The focus on solutions: pro activity * The account management: How well performs the suppliers account management? * Compliance with agreements and realization of mutually agreed action plans * Friendliness of contacts * Expertise of contacts. 1 = bad 2 = insufficient 3 = weak to average 4 = sufficient to good 5 = excellent Supplier Account Team members based on the following aspects:

Market conformity

Project / budget reliability Quotation & Billing quality

Custumer focus & craftmanship

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