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214.558.0822 dramsey@airmail.net linkedin.com/in/debbyramsey

PROJECT COORDINATOR ~ EXECUTIVE MANAGEMENT ASSISTANT Experienced professional with a successful history of supporting high-level projects, executive management groups, and IT initiatives. Ability to evaluate technology and business needs and implement solutions that result in improved processes and reduction in costs. Recognized for exceptional accuracy and attention to details, while working in fast-paced environments with high customer visibility. Highly trusted to maintain strict confidentiality regarding staff records, budget management, and sensitive business decisions.

PROFESSIONAL EXPERIENCE TXU ENERGY 2006-2011 Project Coordinator Provided project management support for Community Relations; sustaining seven managers throughout Texas. Managed inventory and logistics for events; shipped materials and ensured proper delivery and setup. Additionally supported TXU Energys Legal and Regulatory department to ensure accurate messaging in accordance with company policies and rules for promotional items and materials. Negotiated reduced costs of procuring promotion items and support materials; delivered products including a full logo revision under established budget. Streamed line scheduling, inventory and a positive delivery of TXU Energy Community Relations events via MS SharePoint. Administrative Assistant Maintained calendars, coordinated meetings and travel arrangements, scheduled conference rooms and equipment maintenance. Generated executive level correspondence with minimal general direction. Collected, analyzed, and summarized information for various projects and studies. Prepared expense reports, generated high level documents, spreadsheets and presentations, as well as prepared and monitored project plans. Maintained confidential and sensitive department files and pertinent employee records. Answered phone, handled business as appropriate, and accurately conveyed messages. Promoted to support the newly created Community Relations department and develop all administrative processes within the department. Ensured all new members of Community Relations were setup with a laptop, network connectivity and other necessary requirements to perform in an inviting productive environment. Processed distributions of corporate contributions, charitable contributions (501 C3) and Energy Aid contributions CLEARLY UNDERSTOOD, INC. 2005 - 2006 IT Service Specialist Supported start up of a new patent research company providing IT expertise, web development and media to clients. Ran cable, made connectors, installed new printers, desktops and software applications. Resolved hardware, software and network issues. Developed web templates, style sheets and static pages based on client needs and maintained content updates to website. Researched and reviewed patent information. Provided patent reports and CD/DCD media deliverables. Streamlined documentation processes and established filing systems creating a more efficient work flow. Designed and programmed company website and media updates.

BRINKS, INC. 2004 - 2005 Customer Service Analyst Supported the hardware and software for all branches worldwide. Monitored and assigned work order requests for hardware and software issues. Communicated with individual branches to verify hardware and software needs. Procured, received and maintained hardware inventory. Invoiced branches for implementation costs. Coordinated project activities for the migration of state of the art hardware implementation worldwide; ensured all goals and requirements were met. TXU/ONCOR 2002 - 2004 Business Analyst Implemented TXU/Oncor best practices and methodology pertaining to Asset Investment Strategy. Interfaced with project team, sub-teams and business executives to evaluation employee ideas and views of any obstacles company wide. Established Companys Service Level Agreements to meet business objectives and project lead on Business Continuity plans for continuing operations under adverse conditions. Managed space consolidation project, which included moving 1250 personnel of TXU/Oncor, from four locations, realizing a savings of $250,000 in a year. Web Developer Project lead to revise and merge IT intranet web pages into new template format for implementation of several departments website and sub-sites.

EDUCATION Project Management Program; North Lake College Irving, TX Business Administration/Management Program, Durham Business College Austin, TX

SOFTWARE MS Word, MS Excel, MS PowerPoint, MS Publisher, MS Outlook, Adobe PhotoShop, Quickbooks Pro, Visio, HTML, ASP, JavaScript, DreamWeaver/Fireworks

PROFESSIONAL AFFILIATIONS Member of Executive Women International - EWI of Dallas since 2008 Served on EWI of Dallas Board as Communications Director, 2010-2011; Program Director, 2011-2012

DEBBY RAMSEY 214.558.0822 - dramsey@airmail.net