S.M.A.R.T.

Service Material and Reference Tips

Product: LCD Date: 2/4/2010 Models: 32CV510U, 32RV530U, 37CV510U, 37RV530U, 42RV530U, 42RV535U, 46RV530U, 46RV535U, 46RV53CU, 52RV530U, 52RV535U, 52RV53U, 52RV53CU Doc Ref/File: SMART2008-LCD108-V11 Purpose: The purpose of this document is to give the service provider information regarding troubleshooting and diagnostics of Toshiba Consumer products.
[The information contained within the document will evolve over time so a version number has been indicated in the document name. The servicer should always use the latest version available]

Table of Contents
Section l Chassis Layout and Plug location Power Distribution 32-42 In........2 Power Distribution 46-52 In.3 Section ll Modular Troubleshooting Flowcharts Dead Set 32-42 In....4 Dead Set 46-52 In....5 Video Problems ...........6,7 Audio Problems ...8 Continual Boot Code Blink (1-Power Supply).....9 Continual Boot Code Blink (2 Power Supplies)10 Section lll Diagnostic Aids LED Blink Codes.....11 Service Mode Entry -Firmware Update ...12

Feedback: Please provide any comments or suggestions about this document to technical_support@tacp.com. When commenting please provide the document and version number on all correspondence. 2008 Toshiba America Consumer Products, LLC.
SMART2008-LCD108-V11 Page 1 of 12

32/37CV510U, 32/37/42RV530U Power Distribution and Plug Layout

1. BL ON 5V 2. G 3. PWM 4. VBR (0-3.3V) 5. BL Det. 6. G 7. PWM SW

24V Inverter Supplies

LVDS

Inverter

1. 24V 2. 24V 3. 24V 4. 24V 5. 24V 6. GND 7. GND 8. GND 9. GND 10. GND

CN60

CN61 CN746 NU Charis P861 P860 1. GND 2. 5V1< 3. GND 4. 12V< 5. 12V< 6. 12V< 7. GND 8. PWR TV 9. NC 10. GND 11. 24V 12. NC 13. 18V Aud.< 14. Aud. GND

P811A

Main
CN90

Power

P810A CN91

CN745

LED/IR PCBs

1. 12V LCD< 2. 12V LCD< 3. GND 4. GND 5. 3.2V.PWR LCD> 6. NC 7. 2.9V AC Det.< 8. 3.2V PWR Sig.> 9. 3V PWR Prot.<

Standby voltages are in blue italic.

SMART2008-LCD108-V11 Page 2 of 12

46RV53CU, 46RV530-535U, 52RV53U,52RV53CU 52RV530-535U Power Distribution and Plug Layout

1. BL ON 5V 2. G 3. PWM 4. VBR (0-3.3V) 5. BL Det. 6. G 7. PWM SW

24V Inverter Supplies

LVDS

Inverter

1. 24V 2. 24V 3. 24V 4. 24V 5. 24V 6. GND 7. GND 8. GND 9. GND 10. GND

CN60

CN61 CN746 NU Charis P811A

1. GND 2. 5V1< 3. GND 4. 12V< 5. 12V< 6. 12V< 7. GND 8. NC 9. NC 10. GND 11. NC P812A 12. NC 13. 18V Aud.< 14. Aud. GND

P861 P860 1. GND 2. GND 3. GND 4. 5V1> 5. 5V1> 6. 5V1> 7. GND 8. GND 9. GND

P812B

Main
CN90

S-Power
P810A

P-Power
1. 12V LCD< 2. 12V LCD< 3. GND 4. GND 5. 3.2V.PWR LCD> 6. NC 7. 2.9V AC Det.< 8. 3.2V PWR Sig.> 9. 3V PWR Prot.<

CN91

Standby voltages are in blue italic.

CN745

LED/IR PCBs

AC In
P802B P803A

SMART2008-LCD108-V11 Page 3 of 12

Dead Set

Yes

Does 3.2 volts appear at pin 8 of P810 on the power board when on/ off is pressed?

No

Yes

Does 24 volts appear at pin 1-5 of P860 on the power board when on/ off is pressed?

No

No

Is 5 volts present at pin 2 of P811 as soon as AC is applied?

Yes

Suspect the power PCB. No Do any LEDs blink after the on/off switch is pressed? Yes No Is 3 volts present at pin 9 of P810 as soon as AC is applied?

Yes

Suspect the main PCB.

Use the LED blink chart to help diagnose the problem.

No

Is 2.9 volts present at pin 7 of P810 as soon as on/off is pressed?

Yes

Suspect the main PCB.

SMART2008-LCD108-V11 Page 4 of 12

Dead Set

Yes

Does 3.2 volts appear at pin 8 of P810 on the power board when on/ off is pressed?

No

Yes

Does 24 volts appear at pin 1-5 of P860 on the power board when on/ off is pressed?

No

No

Is 5 volts present at pin 2 of P811 as soon as AC is applied?

Yes

Suspect the S power PCB. No Do any LEDs blink after the on/off switch is pressed? Yes Suspect the P power PCB. No Is 3 volts present at Pin 9 of P810 as soon as AC is applied? Yes

Suspect the main PCB.

Use the LED blink chart to help diagnose the problem.

No

Is 2.9 volts present at pin 7 of P810 as soon as on/off is pressed?

Yes

Suspect the main PCB.

SMART2008-LCD108-V11 Page 5 of 12

*** Contact Toshiba at www7.toshiba.com for warranty authorization

Picture Problems If the LCD Control Board is available, try it. If this does not help, replace the LCD display panel. ***

Examples

YES

NO

Does the back light function normally when the unit is turned on?

YES

Is the screen discolored or does it have streaks or dark areas with no signal input?

NO

YES

When the input button is pressed on the receiver or remote, is the on screen display clear and normal?

NO

Troubleshoot for backlight problelms. Replace the Main Module. NO

(P)* - 46 and 52 inch RV models contain a P-power supply module.

Using an oscilloscope, can an LVDS signal be detected at CN60 on the Main PCB?

YES

This signal viewed from LVDS connector referencing cold ground.

Suspect the LCD Control board.

SMART2008-LCD108-V11 Page 6 of 12

Backlight Problems

NO

Does the back light function and then turn off?

YES

NO (P)* - 46 and 52 inch RV models contain a Ppower supply module.

Replace the (P)* Power supply module.

Is 24 VDC present at pins 1 through 5 of P860 and P861 when the unit is turned on?

YES

If it is available, try one or both CCF inverters. If this does not help, replace the LCD display. ***

NO

Is 12VDC present at pins 1 and 2 of P810A when the unit is turned on?

YES

*** Contact Toshiba at www7.toshiba.com for warranty authorization

YES

If it is available, replace the display T-Control PCB. If it is not available, replace the LCD display. ***

YES

If LVDS connector CN60 is unplugged, Is 12VDC present at pins 1 and 2 of P810A when the unit is turned on?

NO

Is 3.2VDC present at pin 5 of P810A when the unit is turned on?

NO

Suspect the main module.

SMART2008-LCD108-V11 Page 7 of 12

Sound Problems

Distorted

Is there no sound or is the audio distorted?

No Sound

NO

If the input selection is changed, does audio appear?

YES

NO

Is 18VDC present at pin 13 of P811A when the unit is turned on?

YES

Problem solved.

Suspect the (S)* power supply module.

*P811A is located on the S power supply in the 46 and 52inch models

Replace the Main module

SMART2008-LCD108-V11 Page 8 of 12

2008 Single Power Supply LCD LED Blinks 3 Times Constantly (Stuck in Boot Cycle)
Yes

Does a front LED continually blink 3 times then pause?

No

Refer to LED error codes Do any of the LEDs on the main PCB light?

Yes

No

If set is in the power save mode, the 12 volts may be missing. If unsure about mode, disconnect AC for 30 seconds, reapply AC and check 12 volts. Voltage should be present for a short period regardless of mode.

No

Unplug the LVDS cable. Disconnect AC for 30 seconds, reapply AC. Does the front LED stop blinking?

Yes

No

Is 12 volts present at the power PCB at P811A?

Yes

Try booting set using firmware update card or replace main PCB.

Suspect the T-Con PCB on the display. Yes

To boot the set using update card: 1. Remove AC. 2. Insert firmware update card. 3. Reapply AC. Both LEDs should light. 4. After several minutes the amber LED should turn off. 5. Remove card, then remove AC for 30 seconds. 6. Reapply AC and set should operate normally.

Unplug the LVDS cable. Disconnect AC for 30 seconds, reapply AC. Does the front LED Stop blinking?

Suspect the main PCB. No

Suspect the power PCB.

SMART2008-LCD108-V11 Page 9 of 12

2008 Dual Power Supply LCD LED Blinks 3 Times Constantly (Stuck in Boot Cycle)
Yes

Does a front LED continually blink 3 times then pause?

No

Refer to LED error codes Do any of the LEDs on the main PCB light?

Yes

No

If set is in the power save mode, the 12 volts may be missing. If unsure about mode, disconnect AC for 30 seconds, reapply AC and check 12 volts. Voltage should be present for a short period regardless of mode.

No

Unplug the LVDS cable. Disconnect AC for 30 seconds, reapply AC. Does the front LED stop blinking?

Yes

No

Is 12 volts present at the S-power PCB at P811A?

Yes

Try booting set using firmware update card or replace main PCB.

Suspect the T-Con PCB on the display.

Suspect the S-power PCB.

Suspect the main PCB.

To boot the set using update card: 1. Remove AC. 2. Insert firmware update card. 3. Reapply AC. Both LEDs should light. 4. After several minutes the amber LED should turn off. 5. Remove card, then remove AC for 30 seconds. 6. Reapply AC and set should operate normally.
SMART2008-LCD108-V11 Page 10 of 12

Blink Codes Mode

Power Off (AC Off) Power Off (Standby Energy Save Mode) Power Off ( Standby Fast Start Mode) Power On I2C Bus Error Power Protect Detect Sein Booting Upgrade in Process Upgrade Successful Upgrade Failed

Green

Yellow

X
Slow Blink

X
Fast Blink

X
3 Blinks

SMART2008-LCD108-V11 Page 11 of 12

________________________________________________________________

Update Process
Updating this chassis family is accomplished using an SD card furnished by Toshiba. With the unit operating, insert the card into the card slot labeled Service only located on either the side or back of the instrument. After the card is inserted, simply follow the step by step update instructions displayed on the screen.

SMART2008-LCD108-V11 Page 12 of 12