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Good question. I'm in the process of figuring this out myself. However, here are a few things I do know based on my research and my recent R12 engagement. Multiple Operating Unit Access In 11i, a responsibility could only be tied to a single operating unit. However, in R12, responsibilities can be assigned to one or more operating units by assigning the responsibility to a security profile. This is a great enhancement for businesses where users require multi-organization access. Credit Card Entry Enhancements - An additional field has been added to the order entry screen to capture the security code typically located on the back of a credit card. Additionally, the credit card number is encrypted at the database level and stored within the Payments (formally iPayments) module. I'll put out a more detailed article that talks about the drastic changes to the iPayments module. Reoccurring Charges - Functionality has been added to the TSO (Telecommunications Service Ordering) module which allows reoccurring billings. This is perfect for subscriptions and other like services. Partial Period Revenue Recognition A joint OM and AR enhancement, partial period revenue recognition is a set of new revenue recognition rules in AR which allow for revenue recognition on a daily basis. Previously in 11i revenue recognition could only be done on a monthly basis. Pay Now or Pay Later Upfront billing in Order Management can now be done and can be configured based on pricing charges, taxes, deposits, installment billing, and prepayments. Mass Scheduling Changes The scheduling concurrent request can now pick up lines that have errored in the scheduling workflow activity. It also can now pick up lines that are in Entered status both converted and manually entered orders.

Customer Acceptance Process - Oracle R12 now provides the ability to introduce a customer acceptance step prior to invoicing. By setting up a deferral reason in AR, invoicing can be deferred until acceptance has been captured. Tax Updates Additional tax fields have been added to the order entry screens that provide more flexibility with Vertex. Architectural Changes to Inventory - in 11i, Discrete and Process Inventory modules were entirely separate entities. Oracle has converged these modules into one data structure, where functionalities from both modules have combined to be available to both. This doesn't mean much from an OM perspective, but technical changes have been performed to the Pick Release and Ship Confirmation processes to work with the new combined inventory model. Architectural Changes to OM, Install Base, and Service Contracts Integration My understanding is that there is no functionality changes, but from a technical standpoint Oracle has implemented a best practice approach to OM to Install Base and OM to Service Contracts touchpoints to ensure API calls are used rather than direct queries.

This is available in metalink and many internet sites. Since I felt it handy reference, I have Order Management Tables. Entered oe_order_headers_all 1 oe_order_lines_all Lines oe_price_adjustments When oe_order_price_attribs If line has record for discount price created in particular gets attributes then header table records applied populated reproduced the contents.

oe_order_holds_all If any hold applied for order like credit check etc. Booked oe_order_headers_all Booked_flag=Y wsh_delivery_details Released_status Ready to release Order booked.



wsh_delivery_details Released_status=Y Released to Warehouse (Line has been released to Inventory wsh_picking_batches After batch for is created for pick processing) release.

mtl_reservations This is only soft reservations. No physical movement of stock Full mtl_material_transactions No mtl_txn_request_headers mtl_txn_request_lines wsh_delivery_details Released wsh_new_deliveries if Auto-Create is to Yes then data warehouse. populated. records in Transaction mtl_material_transactions

wsh_delivery_assignments deliveries get assigned Pick Confirmed

wsh_delivery_details Released_status=Y Hard Reservations. Picked the stock. Physical movement of stock Ship Confirmed wsh_delivery_details Released_status=C Y To C:Shipped ;Delivery Note get printed Delivery assigned to trip stopquantity the ship will confirm be decreased form, check from Ship all staged box

mtl_material_transactions On

wsh_new_deliveries If Defer Interface is checked I.e its deferred then OM & inventory not updated. If Defer Interface is not checked.: Shipped oe_order_lines_all Shipped_quantity get populated.

wsh_delivery_legs 1 leg is called as 1 trip.1 Pickup & drop up stop for each trip. oe_order_headers_all If all the lines get shipped then only flag N Autoinvoice wsh_delivery_details Released_status=I ra_interface_lines_all Data will Need be to run workflow after background wkfw process. process.


ra_customer_trx_all After






ra_customer_trx_lines_all specific batch transaction tables get populated Price qp_list_headers_b To Get Item Price Details Details.

qp_list_lines Items On Hand Qty mtl_onhand_quantities TO check On Hand Qty Items. Payment Terms ra_terms Payment terms AutoMatic Numbering System ar_system_parametes_all you can chk Automactic Numbering is enabled/disabled. Customer Information hz_parties Get Customer information include name,contacts,Address and Phone hz_party_sites hz_locations hz_cust_accounts hz_cust_account_sites_all hz_cust_site_uses_all ra_customers Document Sequence fnd_document_sequences Document Sequence Numbers fnd_doc_sequence_categories fnd_doc_sequence_assignments Default rules for Price List oe_def_attr_def_rules Price List Default Rules oe_def_attr_condns ak_object_attributes End User Details csi_t_party_details To capture End user Details Sales Credit Sales Credit Information(How much credit can get) oe_sales_credits Attaching Documents fnd_attached_documents Attched Documents and Text information fnd_documents_tl fnd_documents_short_text Blanket Sales Order oe_blanket_headers_all Blanket Sales Order Information. oe_blanket_lines_all Processing Constraints oe_pc_assignments Sales order Shipment schedule Processing Constratins oe_pc_exclusions Sales Order Holds oe_hold_definitions Order Hold and Managing Details. oe_hold_authorizations oe_hold_sources_all oe_order_holds_all

Hold Relaese oe_hold_releases_all Hold released Sales Order. Credit Chk Details oe_credit_check_rules To get the Credit Check Againt Customer. Cancel Orders oe_order_lines_all Cancel Order Details.
ORDER MANAGEMENT Interview Questions ORDER MANAGEMENT Interview Questions

Q: What are the Process Constraints? A: Processing Constraints allow Order Management users the ability to control changes to sales orders, at all stages of its data inconsistencies and audit problems. Q: What is a Pick Slip Report? A: Pick slip is a shipping document that the pickers use to locate items in the warehouse/ inventory to ship for an order. Q: At what stage an order cannot be cancelled? A: If the order is Pick Confirmed, it cannot be cancelled. Q: When the order import program is run it validates and the errors occurred can be seen in? A: Order Management Responsibility >Orders, Returns : Import Orders> Corrections Q: What is the difference between purchase order (PO) and sales order? A: Purchase Order: The document which is created and sent to supplier when we need to purchase something. (Buying)

Sales Order: The document which is created when customer places an order to buy something. (Selling) Q: What are primary and secondary price lists? A: Price list contains information on items and its prices. The pricing engine uses secondary price lists when it cannot det the price list assigned to an order. Q: Name some tables in shipping/order/move order/inventory? A: WSH_DELIVERY_DETAILS,WSH_NEW_DELIVERIES, OE_ORDER_HEADERS_ALL, OE_ORDER_LINES_ALL, MTL_SYTEM_ITEMS_ Q: How is move order generated? A: When the order is pick released. Q: What is ONT stands for? A: ORDER MANAGEMENT Q: What does Back ordered mean in OM? A: An unfulfilled customer order due to non-existence of the ordered items in the Inventory. Q: What are picking rules? A: A user-defined set of criteria to define the priorities Order Management uses when picking items out of finished goods Picking rules are defined in Oracle Inventory.

Q: What is drop ship in OM? A: A method of fulfilling sales orders by selling products without handling, stocking,or delivering them. The selling compa and has the supplier ship the product directly to customers. Q: What are Defaulting Rules? A: While creating the order,you can define defaulting rules so that the default values of the fields pop up automatically i Q: What are validation templates? A: A validation template names a condition and defines the semantics of how to validate that condition. Validation temp constraints framework to specify the constraining conditions for a given constraint. Q: What are different Order Types? A: Order Only, Mixed, RMA

Q: Explain the Order Cycle? A: Book the order Pick Release Pick Confirm Ship Confirm Close the order Q: What is packing slip? A: An external shipping document that is sent along with a shipment itemizing in detail the contents of that shipment. Q: When an order cannot be deleted? A: Order cannot be delted if the Order is Pick Confirmed. Q: What is pick slip? A: Pick slip is a shipping document that the pickers use to locate items in the warehouse/ inventory to ship for an order.

Q: What is Drop shipment? A: Drop Shipment is a process where the customer places a purchase order on a company and this company instructs its s the customer. ORDER MANAGEMENT(USEFUL INFORMATION) -- ORDER MANAGEMENT Order Management is all about entering, booking,fulfilling the customer orders. It is the customer orders. Typically an order consists of a Order header and order lines,with each line corresponding to an inventory item. To create the order lines, we need an inventory item. let us choose a standard item, ie. item with BOM type Standard. Now we should also choose item corresponding to the org_id that we are in. Hence to find such an item, go to the Oracle inventory and choose the menu item Organization Item , choose your organization and a pick a particular item. (Your organization is decided by what you mention in the warehouse field at the order header level. If you do not mention any value for the warehouse field, then all the items corresponding to all the org's, can be chosen in the line items). Once you choose a particular item, navigate to the order management tab, and make sure it is customer orderable, shippable i.e these check boxes are enabled. Also make sure this particular inventory item, is part of the price list that you mentioned at the ordered header. If it is not, then you can always include this item in that price list.*/ -- ORDER ENTRY ***************** Make sure these profiles are set to null TAX: Allow Override Of Of Customer Exemptions OM: Invoice Transaction Type OM: Credit Memo Transaction Type This will allow us to enter the tax handling flag to 'Standard' Also Make sure that the profile option 'Sequential Numbering' is set to Always Used. Otherwise you may not be able to create an order online. Use

the following query for that. In Oracle Applications we can create a sequence corresponding to a specific application (like AP,AR, ONT etc) in the "document sequences" screen (using system administrator responsibility) (setup= > documents => define) and assign that sequence to a specific order type in the "Sequence Assignments" form. (setup= > documents => assign). Once this is done, Oracle OM, will be able to create sequential order numbers for the order we create. /* While creating the order we mention the order type as "Standard - US" . If we look at the setup, transaction types form we find that this order type is associated with a particular workflow that you have created using the Oracle workflow builder. When we create a transaction type in the setup, the data in the backend goes to select * from oe_transaction_types_all /* For any particular order that we are creating, we can see the workflow nodes by looking at the Tools=>Workflow status and see what is the path for this particular order. As an ex, we can have workflows defined such as OMShiponly, OMInvoiceOnly etc. In the case of OMShipOonly, if you look at the workflow, we will find that there will not be any steps beyond shipping. That is, there is no invoice interface step in that flow. In the case of OMInvoiceOnly, if you look at the workflow, we will find that there will not be any steps corresponding to pick release,ship confirm etc. Once the order is booked, the next step would be the the invoice interface step. We have chosen a simplest item. That is this is a standard BOM item type. At the technical level the ato_line_id is null or it does not have any parent line id. This item is also called a spare. If we have put all the other fields properly, like the payment terms, bill to ,ship to, currency we should be able to book the order successfully. Once the order is booked, the status of the order header and order line will change to Booked. */ select profile_option_name,user_profile_option_name, description, language from fnd_profile_options_tl where user_profile_option_name like 'Sequential Numbering' /* Now we need to progress the order(lines). Click on the Actions button and choose the "progress order" Starting now, the order will go thru different phases and every time we need to keep doing the same thing i.e Actions =>Progress Order. The different statuses that show up are "Wait for OM Close"

"Dispatch Line". (when we do the progress order it goes thru the different nodes of the workflow tree, until it hits either a end or a notification is waiting.)*/ --Once an order is created, we can use the following query to find that in the table, select order_number,header_id,org_id, flow_status_code,ordered_date from oe_order_headers_all where order_number = 1100026593 select org_id,header_id, line_id, shipment_number,ship_set_id ,flow_status_code from oe_order_lines_all where header_id = 77469 /* An order can have many lines with each line being shipped to a different location. A ship set is a group of order lines which are shipped to a same location */ /* Run the following query to get to know what are all the statuses each order line has gone thru. The key thing here is that item_key in the workflow tables records the statuses of each line in the order. Given a line item, we can get its statuses from the query given below. The wf(workflow) tables store for each kind of item, flow statuses. In this case, we have the item type as 'OEOL'. Both the order header and order line will have separate workflow statuses,we can check both of them with the item types as OEOH,OEOL. */ SELECT item_type, item_key, activity_status, begin_date, end_date, process_activity, activity_name -- * --item_key FROM wf_item_activity_statuses, wf_process_activities WHERE item_key = '77469' -- takes the id's not numbers AND item_type = 'OEOH' AND process_activity = instance_id ORDER BY begin_date, end_date --The following query gives the statuses of all the lines of a particular order given an order number. SELECT a.header_id, b.line_id, e.segment1, d.activity_name, c.activity_status, a.flow_status_code, b.item_type_code, b.inventory_item_id , DECODE (b.ato_line_id, NULL, 'Spare '), c.begin_date, c.end_date , a.ordered_date , b.ship_from_org_id FROM oe_order_headers_all a, oe_order_lines_all b,

wf_item_activity_statuses c, wf_process_activities d, mtl_system_items e , oe_transaction_types_tl f -- oe_order_lines_all g WHERE a.header_id = b.header_id AND c.item_key = to_char (b.line_id) AND d.instance_id = c.process_activity AND a.order_number = 1100026591 AND b.ato_line_id IS NULL AND -- for a spare b.inventory_item_id = e.inventory_item_id AND b.ship_from_org_id = e.organization_id AND a.order_type_id = f.transaction_type_id AND b.ship_from_org_id = 16 ORDER BY begin_date, end_date --TAX DEFAULTING IN OM : /*In AR(look at the AR scripts), typically there is an hierarchy of tax code defaulting based on the settings at the customer, site, item,system options etc at the system options level. However in the OM,when you enter an order line, then the tax code is defaulted by the api "oe_default_pvt.get_tax_code". Typically this API also behaves identical to the above logic. When there was no tax code at the site level, it was defaulting to location at the order line level, however when I provided the tax code at the site, then it is defaulting that tax code(this is similar the AR tax code hierarchy). */ /*ORDER SCHEDULING : ******************** To schedule an order(from the sales order form) means that to find out the available date of a particular inventory item. Usually when an item is scheduled it would call the MRP API ,behind the scenes, and come up with an availability for that particular quantity and populates the scheduled ship date in the sales order form. The different types of scheduling actions are Schedule (& unschedule) reserve (& unreserve) Availability Inquires(ATP Inquiries) Scheduling Issues : BOM Calendar Building : Occassionaly we might run into the BOM calendar issue when we are trying to schedule an order line. This could be because the corresponding BOM calendar is not built. As mentioned before, a sales order can consist of multiple items with each item possibly sourcing from different inventory organization.Now let us say for a particular item, we have specified inventory organization as M1. A calendar is associated with every inventory organization. And we need to make sure that,that particular calendar is built properly. First do this ,to find out what is the calendar associated with your inventory organization. Pull up the organization from the inventory application,and get the calendar name specified there. Setup => Organizations => Parameters

Now go to the calendars form and pull up the above calendar. Setup => Organizations => Calendars Here specify the correct calendar range, and rebuild it by Tools => Build Now even after the BOM calendar is built, if scheduling still fails in OM, then run the Data collections with a Complete Refresh. To run the data collection, do the following Steps, First go to the Order Management Responsibility, and define (or reuse) an instance, Order Management > Scheduling > Instances (Make sure you select only the required inventory organizations and not all) Then, using the responsibility, "Advanced Supply Chain Planner" go to the menu Collections => Oracle Systems => Data Collection. (And in the parameter for the collection Method give the value "Complete Refresh") 1) From Advanced Supply Chain Planner, run Planning Data Pull - Purge Staging Tables with Validation = NO 2) From System Administrator, run Refresh Collection Snapshots with Refresh Mode=Complete. 3) Refresh Collection Snapshots again with Refresh Mode=Fast 4) Run Data collections. /* ORDER BOOKING : ****************** However when an order is booked, it is automatically scheduled. That is; if the scheduling fails that order cannot be booked. */ /* Once the order has been booked, that is the flow_status_code of the order header, line changes to BOOKED, then that particular order can be PICK RELEASED. Pick Release is a process where we choose that particular inventory item that we want to ship. As an ex, let us say we have an item of which we have the quantity on hand as 100. That is we have 100 units of that item. # of Items on Hand : 100 # of Items to Reserve : 100 # of Items to Transact : 100 Now let us say we placed an order which has a line item and the we ordered 2 units of that item, then once the Pick release process has completed, the following will be the scenario. # of Items on Hand : 100 # of Items to Reserve : 98 # of Items to Transact : 98 We can see all this information in Inventory using the menu option On-hand,Availability => On-hand,Availability */ select * from mtl_onhand_quantities where inventory_item_id = 21967


organization_id = 45

select * from mtl_onhand_quantities_detail where inventory_item_id = 21967 and organization_id = 45 /*Reservations : If a reservation quantity is entered,let us ,say 14, then when the order is booked, immediately the quantity is reduced,i.e the this is how it will be, (Even before the Pick release process happens. # of Items on Hand : 100 # of Items to Reserve : 86 # of Items to Transact : 86 */ select inventory_item_id,organization_id,demand_source_header_id, demand_source_line_id,supply_source_header_id from mtl_reservations where inventory_item_id = 21967 and organization_id = 45 /* PICK RELEASE : ****************** The pick release is done from the menu Shipping=> Release Sales Orders. /*Usually Pick Release is the process thru which the item will be subinventory transferred from a source subinventory to the staging subinventory. (usually staging subinventory is the location from where the items are shipped). This is usually done by a pick wave move order. What this means is that during the pick release, a move order will be created and transacted. The staging subinventory is specified here (for each inventory Organization) setup => shipping => shipping Parameters =>pick release(tab) /*When you do the pick release,if the picking rule is not mentioned then it would go by the order in which the picking rules are defined. Picking Rules are defined in the Inventory(not Order Management) here Setup => Rules =>Picking Picking Rules are defined at the inventory item level and basically the pikcing rule defines the order in which the items are picked for sales orders i.e. revisions,lots, subinventories and locators. Hence Oracle Shipping will submit the request to the Inventory (by passing the inventory item as parameter), then Inventory will look what is the picking rule for that item, and then subsequently what are the rules like revisions,lotsetc. So if a picking rule is specified at the time of Pick release ,then Order Management will use that picking rule. So if a picking rule is not specified, & let us say we are doing a pick release and we have not mentioned any picking rule in the pick release form,then it would go look for the picking rules defined and choose the first picking rule available (the inventory tracks the order in which the picking rules are defined).

Now it has found the picking rule, having found the Pickign Rule, Let us say the picking rule says the ubinventory order as "subinventory", then the system goes to all the subinventories one by one specified by the picking order and then picks the item from that subinventory accordingly. Let us say the picking rule says the subinventory order as "receipt date", then the system will pick the items which ahve the earlies subinventory receipt date. While defining a subinventory we provide the picking order for each subinventory. */ Now in the Shipping Parameters setting, if the Autoallocate is set to YES (i.e if it is checked),then during the pick release, a move order is created, allocated and transacted. If the Autoallocate is set to NO(i.e if it is unchecked), then during the pick release, a move order is created ,but not allocted or transacted. (Look in the inventory scripts for more details on the move orders.) The different steps that a Move order will go thru are given below. Move Order Creation. Move Order Approval. Move Order Allocation => At this stage, the Inventory will use picking rules defined to allocate the Material to this particular Move order.At this point the material reservation is made. that is we can check the information in the table mtl_reservations. In this step, it will fill all the details like the from and to subinventory, but does not actually execute those steps. Print Pick Slip (optional) => This is an optional step to print the pick slip. Move Order Transaction. => Typically each Move order will consist of a header and lines. Each line will correspond to an item. We can transact one line at a time or all together. Now at this point the actual subinventory transfer will happen. That is we can see the records in the material transaction mtl_material_transactions. Transacting a Move Order is called Pick Confirmation. So pick confirmation is moving the items to the staging subinventory. As a result of which subinventory transfer will happen. What I noticed is that let us say if an item inv1 is stored in the subinventory S1, then after pick release, a record is created with the to_subinventory being S1 (while it is already in S1) and from_subinventory being NULL. Actually when the item is defined we can specify the default shipping organization (say SO1) in the OM tab.This is the shipping organization and not the subinventory. */ select * from mtl_txn_request_lines_v where header_id >= 9343 -- or the material trx select * from inv.mtl_material_transactions where inventory_item_id = 81 order by creation_date desc /*Hence,once the Pick Release process completes, the item quantity be reserved for this particular order ,hence the reservable quantity will go down and also the material transactions are created.*/

/* Pick Release Errors : 1. Typically while doing a pick release we might end up with an error APP-WSH-231033,saying that pick release is errored and check the log,which does not exist at all. Usually this can happen if a hold exists on that particular order. A hold is usually created at the time of Sales order creation. There are many reasons why a hold can be created for ex, if the customer credit rating is not good and if you are using the credit management , then it would automatically apply a credit hold. Once the hold is removed we should be able to pick release it succesfully. 2. Another error which we might encounter is (which is more of a warning) Latest dates are lesser than the earlier dates. 3. If you are not able to pull up the order in the pick release form, then make sure that the item in that sales order is shippable at the inventory item level. Additionally, if the AutoCreate Deliveries check box is checked in the shipping parameters window, then once the pick release process is succesfully completed, a new delivery will be created. */ /*So once the order is booked, the delivery details (& assigment records) are created. The released_status value will be R which will change to Y once pick released */ select a.released_status,a.mvt_stat_status,a.pickable_flag,a.* from wsh_delivery_details a where source_line_id in (select line_id from oe_order_lines_all a, oe_order_headers_all b where a.header_id = b.header_id and b.order_number=56704) select * from wsh_delivery_assignments where delivery_detail_id in (select delivery_detail_id from wsh_delivery_details where source_line_id in (select line_id from oe_order_lines_all a, oe_order_headers_all b where a.header_id = b.header_id and b.order_number=56704) ) /*However when we pick release the order, then the actual deliveries are created and then they are assigned to the delivery detail. So the delivery assignments table will get updated with the delivery id once the pick release is completed(if the Shipping Parameters option specifies Autocreate Deliveries). The way deliveries are created is based on the grouping criteria that is specified again in the Shippping Parameters.For ex, if there are two lines which two different shipping terms, then the sytem will create two deliveries and not one delivery.*/ select * from wsh_new_deliveries where source_header_id in (select header_id from oe_order_headers_all b where b.order_number=56704) /*If in the Shipping Parameters "Autocreate Deliveries" has not been checked, we will have to go to the shipping transactions form and manually create the deliveries. */

/*SHIP CONFIRM : **************** Having pick released the order line, it is now ready to be ship confirmed.

Again in the Shipping parameters Form,if the AutoCreate Deliveries is checked, once the order is pick released, automatically the delivery lines are created. And for those delivery lines a delivery is also created based on the Delivery Grouping attributes. The delivery grouping attributes are set in the shippping parameters window in the Delivery tab.(usually the ship from and ship to locations are always checked and hence if the ship to location is same, then a single delivery will be created for multiple delivery lines). Hence typically here first delivery lines are created and then the deliveries are created. Otherwise if the AutoCreate Deliveries is not checked, then we have two options. either comes to the delivery lines and do a AutoCreate Delivery Or Create a delivery and assign the delivery lines to that delivery. Either way,once the deliveries are created,they are ready to be ship confirmed. You do the ship confirm on the Delivery tab. Generally when we do the Ship confirm we specify the Ship confirm rule. A Ship confirm Rule basically specifies the shipping method, and shipping documents set etc. We can define any number of ship confirm rules as we want. However we can specify which one we want to use in the Shipping parameters. So once we come to the ship confirm Page, we can see that the ship confirm rule (that is mentioned in the parameters). Think about Ship confirm in this way. When we do the ship confirm of a delivery, the system will perform the following steps -- Create a trip (with two stops ,pickup and drop off) -- Assign the delivery to that trip. This is probably done by the program "Interface Trip Stop". -- Sets the delivery status to In-Transit/Closed and initiates the OM and Inventory interfaces.(this is when the on-hand qty redcues in inv) -- Prints all the shipping documents specified in the document set. -- Change the status of the Order Line to Shipped. -- To change the status of the Order line to closed, please run the Workflow Background Process from Inventory for "OM Order Line". */

/*Order Lines And Autoinvoice : Actually in the SALES order workbench in the lines, we can give the scheduled dates different for each of the lines. This way we can close the lines independent of one another. That is if there are 2 lines in an order we can progress one line and close it,while the other is still 'Awaiting Shipping'. Now we can try to push this order to AR as long as the grouping rule that is associated have the order line also as on the attribute in the grouping criteria. If order line is not a grouping criteria, then we cannot even select this order in the Autoinvoice request and hence we cannot push this order to AR. So in essence, we can progress even one line (of a multi-line order) independently and create an invoice for that.*/ /*IF UNABLE TO DO SHIP CONFIRM (or SHIP CONFIRM BUTTON DISABLED) : DEFINE GRANTS AND ROLES : Now in order to ship confirm(or do any major operation in order management), the user logged in should have sufficient privileges to do so. In Oracle Apps in Setup=> Shipping=> Grant roles,

We can create a ROLE (which has the ability to pick release, ship confirm etc). Once that role is created, then GRANT that role to this particular user. Having done that, the user can ship confirm that order. Once ship confirmed, it can be seen from the following table. */ select * from wsh_new_deliveries where source_header_id in (select header_id from oe_order_headers_all b where b.order_number=1100029996) -- 57516219 select * from wsh_delivery_details where source_line_id in (select line_id from oe_order_lines_all a, oe_order_headers_all b where a.header_id = b.header_id and b.order_number=1100029996) -- 57516219 /* However once the order is pick released, then as mentioned above the move order will be generated and a record is also created with move order id in the wsh delivery tables with the status being OP,and also consists of the initial pick location and the ultimate drop off location,based on the customer's ship to location.*/ select * from wsh_delivery_assignments where delivery_detail_id = 35157 /*However once the ship confirm process is completed, the status_code, column in the wsh_new_deliveries table is updated to 'CL' from 'OP'. And released_status in the delivery details table is also updated.*/ /*WORKFLOW BACKGROUND PROCESS: Now after the ship confirm process is completed, the line status will be Shipped. After this,the line status should go to 'Closed', and then the Header status will be closed(if that header only one line). Usually the "Workflow Background Process" be automatically running. However if it is not scheduled to run, we can go to the System Administrator responsibility and run explicilty for both header and line. For Header,we have to give the item type parameter as "OM: Order Header" and For Line, we have to give the item type parameter as "OM: Order Line" This will automatically close the line and header and the interface the order to AR. And we should see an order in */ select * from ra_interface_lines_all where interface_line_attribute1 = '1100031634' select * from wsh_picking_batches where order_header_id = 77462 -- PREPAYMENT SALES ORDERS : /****************************** For more information about the prepayment receipts, look at the AR Receipts script. By definition, a prepayment is one where the receipt is first created even before the invoice. When the invoice is created,this particular receipt is applied to that invoice. The first pre-requisite for the Prepayments to work is to enable the payment functionality. This can be done from the System Parameters window. Setup => System Parameters => Define.

Here for the parameter name is "Allow Multiple Payments" (parameter code is MULTIPLE_PAYMENTS), the enabled flag should be checked. Once this is done, we should be able to see the Payments menu option in the Actions window of the Sales order pad. -- DROP SHIP ORDER : /****************************************************************** In the case of the drop ship order, it starts from the order management for the item being ordered,we do not have enough stock and ultimately it ends up in generating a purchase order and gets gets shipped directly from the supplier to the customer. To create a drop ship order, change the source type of the line item on the shipping tab to External. Once a drop ship order is entered, and booked, we cannot pull that order like any other order type using the release sales order form etc. The Purchase Release concurrent program (which can be run manually or mostly it is workflow enabled and automatically runs) will pull these kind of orders and creates records in the PO requisition interface tables. Usually what the Purchase release program does is, it picks up all the lines of all the eligible orders which have the line type as External. (For regular orders, this source type on the shipping tab will be Internal). We can check these records using the following query. Just ensure that the items that are drop shipped do have a unit price mentioned in the Inventory in the purchasing tab.*/ select * -- look for the interface _source_code which will be ORDER ENTRY. from po_requisitions_interface_all where interface_source_code like '%ORDER%' /* the only reference that is found in the above table is the item_id, but could not find the sales order#).*/ /* At this point we can switch to the Purchasing responsibility and run the requisition import which will import the interface records and creates the purchase requisitions. */ select * from po_requisition_headers_all where segment1 ='1100029999' /*Usually for our testing purposes, the purchase order we can create one, and for approval we can use the following query to make it work.Once the po is approved, we will be able to receive against that po.*/ SELECT ph.segment1, ph.po_header_id, ph.type_lookup_code, ph.displayed_field TYPE, ph.vendor_name, ph.vendor_id, ph.full_name, 'Vendor' FROM po_pos_val_v ph WHERE (segment1 LIKE '1100028785') AND ( EXISTS ( SELECT 'Valid PO Shipments' FROM po_line_locations poll WHERE ph.po_header_id = poll.po_header_id AND NVL (poll.approved_flag, 'N') = 'Y' AND NVL (poll.cancel_flag, 'N') = 'N'

AND poll.shipment_type IN ('STANDARD', 'BLANKET', 'SCHEDULED') -- AND poll.ship_to_organization_id = :2 ) AND ROWNUM >= 1 ) /* Now we can run the AutoCreate process to create the PO from this requisitions, which will go thru the standard approval process. Once the PO is approved, then we can create a receiving transaction from this PO. It is very important to understand that the physically the item is not shipped to us, but as mentioned before, the item is shipped directly to the customer. However in Oracle we do a receiving transaction and ship it to the customer,so that the quantity of the item remains intact. The important thing to note here is that, once a PO is created from the requisition,we can see that the shipment lines for that particular PO will have the customer address. This make sense, and it means that this particular PO will be directly shipped to the customer.(ship-to address on the PO header level might be different,but why??). Another important thing to note here is that from the Oracle standpoint, this particular item will be received and immediately shipped. That is the on-hand quantity for this item will be the same as before.Now for this to reflect, just ensure that the interface managers are up and running in Inventory. Setup => Transactions => Interface Managers. otherwise the items sometimes might be stuck in the interface tables as in*/ select * from mtl_transactions_interface /*So In any case, once a receiving transaction happens, the Oracle Order management will immediately close this order and it will go thru the invoice Interface (if it is enabled). There is no further step involved to be done from our side. */ /* Just a quick info regarding mentioning the price. In case of purchase requisitions, if we have the sourcing rule setup, the requisition will always be imported based on the price against the blanket document or quotation. Only in cases where in the corresponding item was not found on quotation/BPO the requisition import program will look for the list price defined at item level. */ /* I understand that the organization is a logical org. But how will receiving process know that it has to create 2 MTL transactions (1 PO Receipt and the other Sales Order Issue) for a Drop Ship PO and only 1 MTL Transaction (PO Receipt) for a Standard PO? */ select * from mtl_material_transactions where inventory_item_id in (select inventory_item_id from mtl_system_items_b where segment1='Myitem' ) and creation_date >= trunc(sysdate) Important Point : We can change the sales order quantity as many times as we want,and the purchase requisition will automatically show the changed quantity(or other attributes like ship to etc) as long as the associated purchase order is not approved,if there are NO processing constraints.

We can change data elements after a purchase order is approved,but they wont be reflected in the requisition if there are processing constraints. -- BACK TO BACK ORDER : /**********************/ A Back to back order is basically very much similar to a drop ship order with the exception that in this case, we receive the item from the supplier and then we ship it to the customer. -- INTERNAL SALES ORDER : /****************************************************************** In the case of Internal Sales Order, it all starts with the PO requisition and once the requisition is approved, then these are the steps that are involved in generating an Internal Sales Order. There are only two types of requisitions that you are created. One is Purchase Requisition thru which a purchase order is created. Another is Internal Requisition, thru which an Internal Sales Order is created. To create an Internal Requisition, navigate thru the from Requisitions => Requisitions and ensure that the type has a value of "Internal Requisition". Here we need to set the profile optoin 'PO: Legal Requisition Type' to Both, so that we can see both the kinds of requisitions. */ select profile_option_name,user_profile_option_name, description, language from fnd_profile_options_tl where user_profile_option_name like 'PO: Legal Requisition Type' --119033700 /* Oracle Purchasing uses Order Import to transfer requisitions for internally sourced products to Order Management. Once imported, the internal sales orders are processed similar to regular sales orders.*/ /*These are steps that are required to create an Internal Sales Order. The most important thing here is that, a customer needs to be created and set that customer as Internal,associate an internal inventory location to his ship to address. This is the location that we choose while we create an internal requisition.This is very important even before we start creating an internal requisition. /*To ensure that you are able to select the source type as Inventory ,while creating the internal requisition,do the following. 0. Identify an item and identify the two inventory organizations between which you want to transfer and ensure that enough quantity is stocked in them i.e Org A => Sub Inv B => Item I quantity = 250 Org X => Sub Inv Y => Item I quantity = 350 Now we are trying to transfer a quantity of 100 from Org X to A. This is the

Problem Statement. 1. Internal ordered and internal order enabled attributes are flagged to yes, for the item that you are trying to do the transfer. Items => order Management tab 2. Inventory shipping networks are setup from and to for destination org and source org(As an ex,if a intransit inventory is needed or not. Its very simple to do this) Setup => Organizations => Shipping Networks 3. In the Internal Requisition form you are going to specify the source and the destination organization and location. On the Left hand side (Destination), remember only when you specify a location which has been associated with an internal customer, then only you can see in the source LOV (on right hand side) both the values of Inventory and Supplier Otherwise ,you will only see a defaulted value of Supplier. /*The way the customer is mapped in the sales order is that,the system is looking the location that was chosen when the requisition was created and from there it is mapping as to who is the ship to address and who is the actual customer. So what this effectively means is that you can only associate one location to one ship to customer. i.e if a customer C1 => C1 ship to addresss => I1 location; means we cannot do this customer C2 => C2 ship to addresss => I1 location; This makes sense because for a particular inventory location we need not have more one internal customer associated. It is not required. */ Ensure in the above setup, the Customer is also set to Internal. 4. Ensure that the item on the requisition line is assigned to both source and destination organization and the attributes are correctly set in both organizations. 5) Now create an internal requisition Purchasing resp--->Requisitions. And approve it.Now we should see a record in the requisitions table. (Please refer to the PO queries document to approve the requisition.*/ Ensure that the item is PUrchasing enabled and internal order enabled ,then you will se the default value of Inventory in the source field. select * from po_requisition_headers_all poha where segment1 ='119035046' 6) Secondly run "Create Internal Orders" concurrent request. Navigation: Purchasing resp=>Reports=>Run=>Create Internal Orders=>OK=>Submit. See that the request is completed successfully, if not review the log file for errors.*/ /*After the above step is completed, we should be able to see a record in the order management interface tables. The orig_sys_reference should give the requisition header id.Interestingly we do not see the customer information here,but the ship to ,sold to information is populated.*/ select sold_to_org_id, ship_to_org_id,order_source_id,orig_sys_document_ref,

order_type_id ,order_category,customer_id, customer_name,creation_date from oe_headers_iface_all 7) Thirdly run "Order Import Request" Navigation: OM => Orders,returns=>Import orders=>Order Import request. Pass the parameters Order Source as "Internal" and Order Ref as your Int. Req. No. Submit it.*/ /*After successful completion of the Order Import, we should see an order in the Sales order OM table given below. The orig_sys_document_reference refers to requisition# */ select rowid,a.* from oe_order_headers_all a where orig_sys_document_ref = '119035046' The Internal Sales Order will result in an inter-org Transfer. So once the order is created in OM,it will be automatically booked (if everything is fine). Also Internal SALES orders are never invoiced. The status of booked is the final status for the Internal SALES Orders.To finally to complete the loop,once the order is booked, what we need to do is that for that particular internal requisition,we need to go to the purchasing and do receive against that particular requisition in the source inventory organization. So to repeat, an internal requisition is basically an transfer between two inventory organizations. -- So kinda, Internal sales order and drop ship order are opposite in functionality. */ -- ALL ABOUT ORDER IMPORT PROCESS. /**************************************************************************/ The main functions of the Order Import are Validation Defaulting , Inserting,Updating or Deleting of Orders. Processing Constraint Checks Scheduling of Shipments Applying and Releasing Holds /* For the order import process, the files can come either as flat files (.csv files, .xls files). Using the sql loader we import this data into the temporary staging tables. These staging tables are an identical copy of the order import interface tables. (The order import interface tables are,namely oe_headers_iface_all, oe_lines_iface_all, oe_order_actions_all, oe_price_list_attributes, oe_sales_credits_iface_all etc). Hence the staging tables also look identical to the above mentioned tables in terms of column names etc. Having imported the data into the staging tables we need to write the custom pl/sql apis to pull the order information from the staging tables into the actual interface tables. Now these pl/sql api will have logic to validate different order information like the order transaction types, order line types ,customer info, currency info etc ,before populating the orders into the iface tables.

At this point, we run the Order Import concurrent program from the oracle applications, by providing the order source parameter. The order import concurrent program will in turn call the process order api to do some process and populate the orders into the order management tables like oe_order_headers_all, oe_order_lines_all etc. Another interesting point is that, when we run the order import process, we can run it in the Validate-only mode as well, in which case the orders are validated and they are present in the interface tables only , but not moved into the base OM tables. Order Import imports the order in as Entered and attempts to book it. If any of the required fields for a booked order are not supplied, Order Management retains the order in the Entered status and notifies you of the error Changes. You can import changes to orders that have been imported by passing all changed data through Order Import. You can update or delete orders, order lines, price adjustments, and SALES credits. You can use change sequence numbers to control the sequence of changes you want to make to orders. Process Order Interface (API) The Process Order Interface is the central application process interface (API) provided by Order Management to perform all common operations such as inserting, updating, deleting, and validating an order or order line. The API also performs the scheduling and returns a promise date. Process order API is OE_ORDER_PUB : this is the public interface which is typically used from the backend. However the Order Import which we kick off from the Oracle Apps uses private API oe_order_pvt.process_order. We can provide different parameters for the same procedure and call different procedures of the same package like (process line etc). */ This API is called by Order Import. If an Order is successfully imported, it also gets deleted from the interface tables. If you attempt to re-query the window, you will not be able to view that order in the Order Import Corrections window. select unit_list_price,unit_selling_price, order_quantity_uom,pricing_quantity ,pricing_quantity_uom,calculate_price_flag from oe_lines_iface_all */ The following are the Order Import Interface tables: OE_HEADERS_IFACE_ALL -- stores the header information OE_LINES_IFACE_ALL -- stores the line information. OE_ACTIONS_IFACE_ALL -- This is a multi-org table for sales order actions (holds, booking etc.) open interface OE_CREDITS_IFACE_ALL -- This tables stores the sales credits information for the orders. OE_CUSTOMER_INFO_IFACE_ALL OE_LOTSERIALS_IFACE_ALL --(A lot/serial number is a batch number associated with an item) OE_PRICE_ADJS_IFACE_ALL -- This table stores the pricing attributes.

OE_PRICE_ATTS_IFACE_ALL -- This table stores the pricing attributes. OE_RESERVTNS_IFACE_ALL -- This once stores the reservations on the items. OE_UPGRADE_WSH_IFACE -- Order Management Tables. OE_ORDER_HEADERS_ALL OE_ORDER_LINES_ALL OE_SETS (contains sets could be either of the ship/line/attribute set) OE_ORDER_HOLDS_ALL (contains the holds that the order may have) OE_SALES_CREDITS, OE_SALES_CREDITS_TYPE, OE_SALES_CREDITS_HISTORY (these tables correspond to the SALES credits associated with the correpsonding order) OE_DROP_SHIP_SOURCES This table stores relationship between order lines in oe_order_lines_all table and associated oracle purchasing requisitions in PO_REQUISITIONS_ALL and Oracle purchasing purchase orders in PO_LINES_ALL. OE_HOLD_AUTHORIZATIONS Stores information about who has the authority to apply and release holds OE_HOLD_DEFINITIONS -- This table stores information about hold name and its validity period. OE_HOLD_RELEASES This tables stores information about all the holds that has been released OE_HOLD_SOURCES_ALL This table stores information of the hold source criteria. -PROCESSING CONSTRAINTS : Processing Constraints are basically some security rules that you want the Order Management system to apply or execute whenever a new record is created or any fields are updated for an order header or line. They can be accessed by Setup => Rules => Security => Processing Constraints. Processing constraints are applied for the orders entered online or for the orders coming thru a batch. Each Processing constraint corresponds to a * Specific Operation (Create, Update, Delete) * For each operation ,there are conditions with each condition corresponding to a Validation template. So as an example of Processing constraint is this. Whenever an update of a credit card has been done by a user at the headerlevel, execute a procedure and print a user-defined message. So in the entity Order Header do the following steps. 1. Then choose the operation as Update and attribute as Credit Card Number 2. In the conditions provide the validation entity and a validate template which in turn maps to a procedure. 3. Provide the user-defined message, that needs to be shown to the user when he updates the credit card. VALIDATION TEMPLATE : A validation template basically corresponds to a validation entity (like Order Header, Order line, etc) & a validation type (like a API, Table, or Workflow activity) If the Validation type is Table, then you can provide some conditions on the table columns like etc "Customer like 'XYZ%'" and this check is validated for each record. If the Validation type is API, then you can provide a package.procedure, and that procedure will be executed for each record.

And finally once you define a Validation template, we need to generate the Constraints Validation Package. This can be done using the menu Tools => Create Validation Packages RECORD SET : A record set is what you are telling the system on how many records you are asking the system to act on. If you change the record set or the validation template you need to generate the Validation package again. -------VALIDATION PROCESS : Let us see the sequence of steps that the Order Import validation process does :

---- ORDER IMPORT PROCESS FLOW. The Process flow of the Order Import is classfied into Pre Process Order API part Process Order API part Post Process Order API Part. Pre-Process Order API Part : (VALIDATION AND DEFAULTING) ----------------------------- Insert a request Id in the interface tables -- Check the closed_flag in the oe_headers_iface_all table. if oe_headers_iface_all.closed_flag = 'Y' then, OE_CNCL_ORDER_IMPORT_PVT.Import_Order is called if oe_headers_iface_all.closed_flag = 'N' then,it is open order, OE_ORDER_IMPORT_PVT.Import_Order is called. -- Check the Operation Code -- Validate Order source and the Orig_sys_document_ref Check for the Order sold-to-org column,if it is null, then create new Customer. Header Level Record Validation (check for required attributes ,conditionally required attributes and cross-attribute validation) Line Level Record Validation (check for required attributes ,conditionally required attributes and cross-attribute validation) So basically the VALIDATION AND DEFAULTING will happen in the Pre-process API. Process Order API Part : (PROCESSING CONSTRAINTS) -----------------------Process Header Check Processing Constraints Validate Attributes for the record Validate Entity check the operation codes or insert,update,delete and do accordingly. Process Header Adjustment Process Price Attribute Process Header Adjustment Attribute

Process Header Sales Credit Process Lines Check Processing Constraints Validate Attributes for the record Validate Entity Check Schedule Status check the operation codes or insert,update,delete and do accordingly. Process Line Adjustment Process Line Sales Credit Process Line Aattribute Process Line Adjustment Attribute Process Line Lot and Serial Post-Process Order API Part : (SCHEDULE SHIPMENT, APPLY HOLDS) ---------------------------Once the orders are imported ,the Post process will try to do the following. Price Comparison Payment Term Comparison (check if the terms on the line is diff from the customer profile terms) Reservations Check Return Status (either delete interdace records or update the interface records status) /*PRICE COMPARISON : If oe_lines_iface_all.calculate_price_flag = 'N' Then we should provide unit_list_price and unit_selling_price on the oe_line_iface_all (And Order Import does not do any price calculations). If oe_lines_iface_all.calculate_price_flag ='P' Then We should provide 'pricing_quantity' and 'pricing_quantity_uom' columns ,since the OI will calculate the unit_list_price and unit_selling_price. If the oe_lines_iface_all.calculate_price_flag 'Y' and selling price is also populated, then OI will compare and prompt the user for any discrepancies in the price. However for this, the customer_item_net_price needs to be populated. PAYMENT TERMS COMPARISON : If the payment term mentioned in the oe_lines_iface_all.payment_term_id does not match with the system provided value(i.e OI will determine from the profile classes what is the payment term id), then the OI will raise a warning,but still would import the row and would put the customer payment term id in the column customer payment term id in the oe_order_lines_all table. RMA FUNCTIONALITY IN ORDER MANAGEMENT : /***************************************************************************/ Order management supports a variety of methods for returning the products. The different RMA types are RMA with Credit Only RMA with Repair RMA with Replacement RMA with Receipt and No Credit

RMA with Receipt and Credit Returned Item with Failed Inspection(its a mixture of above). Setup Required for performing RMA's. -- For each of the above RMA types, that you want, you need to create a return order workflow and assign it at the order or line level. -- Further if a credit memo in AR needs to be generated ,then we need to include an invoicing activity within the workflow mentioned above. -- The item that customer is returned should be returnable, i.e Returnable, Shippable, Transactable, Stockable, Invoicable. -/******************************************************************/ /* RESERVATION : A Reservation is a guaranteed allotment of an item to a specific sales order. A hold is placed on a certain quantity of an item , which is made available by a specific date. Once reserved the product cannot be allocated to another sales order. */ /* Little bit on the Inventory Item. An item can be defined for multiple organizations. if we defined the same item for multiple organizations, then we would find multiple records in the mtl_system_items table one for each organization id. In general when we want to look at the item master, then it would ask for the organization, however for the item master, the org is not significant and hence it would show the org in the form as GLO (Global organization). However when we look at the organization items, then it would show only the items corresonding to that specific org. The actual item code is stored in segment1 column,which is searchable from the master or org items form. */ SELECT inventory_item_id inv_id, organization_id org,segment1, default_shipping_org,description FROM mtl_system_items_b WHERE segment1 = 'LD-FO=' -- We can also get the organization name from the following query. select organization_id,name from hr_organization_units where organization_id in (1,2,16,483) /* You can only create items in Global Organization and then assign those items to different organization by pressing the organization assignment button. Having completed the important step of creating a master item in Global Organization, now we need to assign this item to different organizations as you want them to be. Each inventory item also has something called "ship from org id" ,i.e that specific item can only be shipped from that org. Mere assignment of this item to different org's does not change the ship_from_orgid's. Hence even though the same inventory ITEM which is built in different organizations, it can only be shipped from one org. */

-- Make sure the ship set id is given for every order line item. /* For this specific inventory item id, we can see what is the on_hand quantity available and it can be seen from mtl_onhand_quantities_detail.However this info is striped by the date_received. Hence if we have a total quantity available, we need to sum up on primary_transaction_quantity.*/ select inventory_item_id,organization_id,primary_transaction_quantity ,organization_id org_id, subinventory_code,transaction_quantity,onhand_quantities_id, date_received from mtl_onhand_quantities_detail where inventory_item_id = 21967852949 and organization_id =16 and cost_group_id =1206 and owning_organization_id =16 and subinventory_code = 'JABIL2-OCC' and organization_type =2 -- Try to understand the difference between these two org ids' important. select * from mtl_parameters where organization_id =16 and organization_code ='JAB' /* The concept of Sub-Inventory : We have seen from the various modules that for ex, the purchasing dept will acquire the goods from the supplier which are moved to the inventory. The order management picks the inventory items from the inventory(which is called pick release process) and then ship confirms that item for the customer. Similary the manufacturing department gets the inventory from a inventory org(sub inventory) and gives the finished manufactured item back to the inventory. Now we can see that we can have different sub-inventories each for a particular department like Inventory,Manufacturing and order management. When defining an item, you can use the item attribute Item Status to control status attribute values. You determine the list of values for the Item Status attribute by defining Item Status Codes. An Item Status Code has a user defined set of Yes/No values for the status attributes. The values are applied to the status attributes when you choose an Item Status Code when defining an item. For example, assume you define an Item Status named Prototype with all status attributes set to Yes except for Customer Orders Enabled. Next, you define another Item Status, Active, with all status attributes set to Yes. In the beginning of a product development cycle, assign the status code Prototype to an item so that you cannot place the item on a sales order. Later, assign the status code Active to allow all functions for the item. A key board is customer ordered item, but we may choose to have to be non "customer orderable" a service item is not "customer ordered" item and hence there is no meaning about "customer orderable". */ SELECT c.item_key, d.activity_name, c.activity_status, c.begin_date, c.end_date FROM wf_item_activity_statuses c, wf_process_activities d WHERE d.instance_id = c.process_activity AND c.item_key = '343436'

ORDER BY 1, 3, 4 select * --line_id, ato_line_id ,inventory_item_id, ordered_item,tax_exempt_flag, rowid from oe_order_lines_all where line_id = 57739178 --header_id = 4314689--57725237 select * from oe_order_headers_all where order_number = 53008567 select * from wsh_delivery_details where source_header_number = 53008567 /*For getting an item for drop ship order, first run this query and take that item for org, because there are the kinds of items which are eligible for drop ship orders. A drop shipment order is one where we dont have sufficient stock of that item or we do not manufacture that item at all. In that case we raise a drop ship order (meaning the order source is external). This sales order will in turn raise a requisition , and a purchase order is created for that requisition. Once that purchase order is fulfilled and the goods arrive we have 3 options to either send them directly to the customer, stock them in the inventory or stock it and send to the customer. Look at the .html file giving complete description about the drop ship order. oe_drop_ship_sources : This table stores the relationship betweent the order lines in oe_order_lines_all and the associated oracle purchasing requisitions in po_requisitions_all and po_lines_all. */ SELECT inventory_item_id, segment1 FROM mtl_system_items_b WHERE purchasing_enabled_flag ='Y' and purchasing_item_flag ='Y' and mtl_transactions_enabled_flag ='Y' and stock_enabled_flag ='Y' and reservable_type ='Y' and customer_order_flag ='Y' and customer_order_enabled_flag ='Y' and shippable_item_flag ='Y' and rownum < 2 -- Creating internal orders -- order import tables /*Move Order 8308380 (Transact Move Orders Form) Its is possible to release an order line independently of other order lines and order header. */ /*TAX calcuation scenario for orders picked up from shipping DC We are using vertex and calculating tax based on the ship to location of customers. At times customer wants to pick up the goods from shipping DC instead of items being shipped to his 'Ship-to' location. Sales tax in this scenario is calculated based his ship-to location, and not based on the location of shipping DC.

Possible Solutions : We have two workarounds to handle this scenario, First, one to setup tax codes with specific tax rates and use defaulting rules to default tax code based on shipping method = PICKUP and shipping DC. Second create internal customer and define all shipping DC's as locations and then use them as ship to locations to calculate correct location based tax. */ ================================================ /* ABOUT ORDER HOLDS In the new order management functionality, for any particular order (which has a specific order or transaction type, and which is associated with a specific work flow), we can view the work flow processes when we go to the tools => workflow statuses using a java applet. From that diagram we can know what are the different nodes that particular order is going thru. We can correlate the same stages from the query which hits the order and workflow tables. Any hold that you create will go into the table OE_HOLD_DEFINITIONS. Generally once we create a hold, we also tell that which responsibility can place this hold and which responsibility can release this hold. So this information will go into the OE_HOLD_AUTHORIZATIONS. Also we mention when this hold is for which work flow activity and for order header or line level. Similarly we can define the release (and codes) and when we release a hold we can provide this release code as the reason for releasing. select * from oe_hold_definitions where name like 'Internet Delivery' -- 1012 select * from oe_hold_authorizations where hold_id = 1012 Now from the order organizer window, we can choose a set of orders (and hence lines) to be retrieved and for all these set of lines, we can apply a hold source. Now while creating a hold source, we provide the above created hold and choose whether the hold source should be applied at the customer,order or product level. Here we can also mention upto what time this hold is valid. Having done that this information goes into the table, OE_HOLD_SOURCES_ALL with the hold_id and the corresponding hold_entity_id (i.e if the hold criteria is Order, then the hold entity_id is order header_id and if the hold criteria is customer, then the hold_entity_id is customer_id etc), with the corresponding hold_entity_code being C or O or I. Hence a sample query would look like select * from oe_hold_sources_all where hold_source_id = :p_order_header_id To place any particular item in a order succesfully, do the following check list, check to see if the item is part of the price list that you mentioned at the haeder level and that the end date of that item in that price list is greater than sysdate ,

and it is customer ordered and orderable, and last criteria is to run the concurrent program "Item attribute Mapping " conc program which is typically run from the order pricing manager responsibility. */ select header_id from oe_order_headers_all where order_number = 44131973 select * -- order_hold_id, hold_source_id , hold_release_id , header_id, line_id from oe_order_holds_all where header_id = 5132128 -- 1081522 ____________________________________________________________________ select * from oe_hold_sources_all order by creation_date desc --where hold_source_id = 1081522 -- Bill-To, Ship-To, Sold-To : Sold-To is the top most company or the main parent company. /* When importing internal sales orders that contain order line items that require serial numbers, Order Import requires the associated items serial control attribute be set to: Dynamic at Sales Order Issue. You can create requisitions (with same number) in two different operating units. The Invoice Interface Workflow activity will not interface internal sales order lines, even if the activity is present within a workflow process. Internal order lines are never interfaced to Oracle Receivables. */ If the item is invoicable, then once the order is shipped/ship confirmed, the data is populated into autoinvoice interface tables. select * from mtl_material_transactions --where transaction_type_id = 64 where inventory_item_id = 22934 select * from mtl_transaction_accounts --where transaction_id = 6953873 where inventory_item_id = 22934 --where transaction_id = 6806418 select organization_id, inventory_item_id,segment1 from mtl_system_items_b where segment1 like 'MyAstItm' and organization_id=45 -- and inventory_item_id = 22917 select sysdate from dual select * from gl_code_combinations where code_combination_id = 1024 select max(creation_date) from mtl_transaction_accounts /*************************************************************************************/ reservation time fence

APS : Oracle Advanced Planning and Scheduling GOP : Global Order Promising different kinds of dates request date, available date. OM: Autoschedule /**************************************************************************** But my requirement is I have a manual PO, and this PO needs to be displayed in the the Drop ship tab for one of the SO line for reference purpose. I created one entry in the oe_drop_ship_sources table with all the required information but still I am unable to link the PO to SO line. Here is the query : INSERT INTO OE_DROP_SHIP_SOURCES ( DROP_SHIP_SOURCE_ID, HEADER_ID, --Sales Order Header Identifier LINE_ID, --Sales Order Line Identifier CREATION_DATE, CREATED_BY, LAST_UPDATE_DATE, LAST_UPDATED_BY, --LAST_UPDATE_LOGIN ORG_ID, DESTINATION_ORGANIZATION_ID, -- REQUISITION_HEADER_ID -- REQUISITION_LINE_ID PO_HEADER_ID, --Purchase Order Identifier PO_LINE_ID) --Purchase Order Line identifier -- LINE_LOCATION_ID -- PO_RELEASE_ID) VALUES (OE_DROP_SHIP_SOURCE_S.NEXTVAL,189896,251254,'23-Feb-07',5989,'23-Feb07',5989,84,168,43167,287300); ****************************************************************************/ -- QUESTIONNAIRE : /***************** 1) It is possible to release an order line independently of other order lines and order header. Yes you can using the shipping transaction form.(From pick release you can release complete order and not independently the lines). Immediately after the order is booked, we can come to the shipping transaction form, pull up that order, and for a specific line, we can "Launch Pick Release". We can also subsequently create a delivery for this order line and then ship the order as well. Hence we can ship an order line independently of the other order lines. Pick release can also be used to release lines independently, by providing conditional scheduled ship dates ,request dates,in which case, it will release those specific lines.

2) Once The order is booked ,are the delivery details/lines created ?? Yes. immediately after the order is booked, the delivery lines are created (not deliveries) (which can be seen from the wsh_delivery_details which reference the sales order). However once the deliveries are created (either automatically after the pick release or manually based on the system options), these deliveries lines are asssigned to the delivery created. Only after the deliveries are created we can ship (or ship confirm) them. 3) What is Defer Interface? There is a flag in global parameters setting which is Defer Interface. Typically once the order is ship confirmed, then the trip stop report is printed and the order is ready for interfacing to AR. However if the defer interface flag is set, then even after the ship confirmation, the trip stop process does not pick this up and is subsequently not invoiced. Defer Interface flag can also be set at the ship confirm window level. 4)How do we apply credit holds to Orders : One way of applying a credit hold for an order (based on the customer credit) is to use the credit management. Another way is to specify within the OM, the credit limit at the customer or site level as follows, Customer => Profile : Amounts We can specify both order credit limit (which is specific to an order)or credit limit(which is entire credit limit). 5).What are Deliveries and Delivery Lines, and which one is created first? Lets take an example. Let us say there is a sales order which consists of two lines. Once the order is booked, two delivery lines are created automatically. If there are two order lines, there will be two delivery lines,so for each order line, there is a delivery line. Then as a next step, we assign these delivery lines to a delivery. And if the autocreate is checked, then automatically a delivery is created after pick relase and the two delivery lines are assigned to the newly created delivery. 6) What are Container Items : Container Items are also inventory items,which are flagged as "Container" in the Physical Attributes tab. Usually they are not Customer orderable, customer ordered ,invoicable etc. ; Items => Physical Attributes => Container Area. We can also set the item as a Vehicle as the case may be. 7) What is packing the Items : Usually we Pack the Items, that is when we need to define the Container Item Relationship,which is defined here, Setup => Shipping => Container Load Details. Here you specify the relationship between the regular items (like say Printer) and the container items (like Box, Carton)and the maximum quantity that can be filled in that container etc. Once that is done, we should be able to do the packing. 8) What is partial cancelling of the order line. If you change the order quantity say from an original value of 50 to ,say, 45,

then the orderline is said to be partially cancelled. write more about this 9) What is splitting the order lines and how does pick release help in the case of split lines ? Let us say we have an order which requires multiple shipments over time, then you would split the order line, rather than creating multiple order lines. So in each split line, we specify the quantity and the request data,warehouse from where it should be shipped. Based on this, the scheduled ship dates are also populated accordingly for each split line. Once this is done, during the pick release process, we can specify up to which schedule date /request date we want the lines to be released and then accordingly the lines will be released. 10. What are line sets,ship sets, arrival set, fulfillment sets? Line set is a generic term,which you specify at the order header level, which can be a ship set, arrival set or fulfillment set. If you specify a ship set,say 1, for a group of lines, then during pick release we can release the lines based on that ship set number. Also a line can belong to a ship set or arrival set,but not both. 13). What are backflush transactions ? Backflush transactions are those WIP (workin process) transactions which pull the inventory for the manufacturing operation. It is an issue (outgoing from inventory) operation and not a receipt operation. 14) What are the examples of ShipOnly and InvoiceOnly orders. Ship only orders are those where we just ship the item to the customer and do not invoice them. Example of shiponly orders are demo items, and sample items,which the customer uses and probably returns them after. Invoice Only Orders are those where we just invoice the customer,but we do not ship any item.Example of Invoiceonly order could be a subscription item where we just invoice the customer for that month,but we donot ship any item. 15) What are trips and stops and how they are related to deliveries. A trip consists of atleast two stops, one the pick-up point and one a drop-off point. When we ship confirm a delivery,a program called "Interface Trip Stop" is automatically run which creates a trip stop and the delivery is assigned to that trip. 16)What are the different kinds of Orders Regular sales order, RMA, Drop ship, Internal Sales order. 17) What are the possible reasons the inventory quantity can be driven negative for reservable items. Usually when we pick release, a quantity is reserved and if there is not enough quantity then the reservation does not happen, and the pick release will fail. However after a successful reservation , when we come to the delivery lines, we can change the shipped quantity on the delivery lines as well. If that shipped qauntity is more than the requested quantity and if that quantity is more than the available quantity, (and if negative quantities are allowed) then the inventory quantity can be made negative. if negative quantities are allowed for that inventory organization, then those records might be stuck in the inventory

interface. 18) Can we change an order after we book it ??? Yes, as long you dont violate any processing constraints. 19) What is the difference between Pick Release and Pick confirmation. Pick release is the process that you do in Order Management which will create a move order and it goes thru approval, allocation and transaction. Pick Confirmation is an inventory operation which is basically transacting a move order which results in a subinventory transfer of the material from the source subinventory to staging subinventory. Hence Pick Release will internally call pick confirmation process. 20) What is retroactive billing ?? 21) what is shipping document set?? A shipping document set is a set of shipping documents,which you specify at the time of ship confirm,so that Oracle shipping wil print all those documents. And they are Bill of Lading => A receipt given by the carrier to the customer,acknowledging the goods being shipped and specifying terms of delivery. Waybill =>it is identical to Bill of Lading, but it is not a document of title. Commercial Invoice=> prints all confirmed shipped item in a delivery along with value. Mailing Label => address label showing where we are shipping. Pack Slip => slip which shows the contents of the package. Vehicle Load Sheet Summary =>specifies the loading sequence of items in a delivery. Please note that the document set need not consist of all of the documents. 22) Is it possible to book an order with out any line items ? What would be the business scenario for this kind of order ?? Yes. 23) What is packing slip ? Let us say we have an order consisting of 10 items. A pack slip mentions all the items. Basically it is just a confirmation from our side ,what we are shipping. A bill of lading is a document from the carrier what we are shipping. 24) What is pick slip? A pick slip is a document printed by the move order process in Inventory,which tells what has been picked. 25) Does the order header close immediately after all the order lines are closed?? 26)What is the backordered status in the delivery lines mean ? The term "backorder" or "backordered" is a status,which means that during pick release, that item is not having enough stock and hence the status of the order line or shipping line changes to backorder. Please remember that backordered is just a status, it does not initiate any kind of drop ship process,to purchase that item from a supplier etc. To resolve this issue ,you will have to manually do a receipt for that item and have enough quantity onhand. 27) What are the different modules which Order Management will interact with ? Order Management interaacts with different modules based on different kinds of items, pricing, type of shipping etc

Inventory (for pick release, shipconfirm) Pricing,Advanced Pricing (for formula, attributes, qualifiers, modifiers) Shipping Execution (shipping transactions ex delivery,trips,stops) Manufacturing (for BOM Items, assemblies etc before/after booking process) Purchasing (for drop ship, internal sales order, RMA receipts) 28) If aline is stuck at Shipped status, and is not closed, then what is the difference between running Workflow Background Process in Inventory versus Order management,coz running from Inventory is pushing to AR ? 29) Does Order Header close immediately once all the order lines statuses are closed? No. The standard functionality of the Order header closed an order header at the month end even if all the lines are closed in the middle of the month. So even if we run the Workflow Background Process for Order Header, the status will not change to Closed for the Order Header. However this does not stop interfacing the lines to AR. 30) Can you explain the difference between the Subinventory Transfer,Move Order, Inter-org Transfer And Internal Sales Order? 31) Explain the process of backorder during the ship confirm process. We know that during the pick release process ,if there is not enough quantity the delivery line status will automatically change to backordered. Now even during the ship confirm, we can do a back order. During pick release the quantity has moved from source to staging subinventory. Sometimes we may not ship the entire quantity that is pick released. The business reason for this could be that we need that material for some urgent or important customers and hence we might partially ship the quantity. And this is done in the following steps as follows. -- In the delivery line, the requested qty(say 100) and shipped qty is null. Let us say we want to ship only 60 and not the remaining 40. So in the shipped qty you enter 60, so the backordered quatity will be 40 -- In the ship confirm window, in the unspecified quantities list box change it to "Backorder". Then the 60 will be shipped and the remaning 40 will need to be pick released. -- Now come to the sales order and look at the lines, the original line will be split into two lines one with 60 ,having status of shipped and one with 40 having a status of "Awaiting shipping". -- Do an explict subinventory transfer back from staging to source subinventory as this will not happen automatically. Hence understand the status "backordered" ,the quantity needs to be pick released again. 32). what is the difference between bookings and revenue ? typically revenue is referred to as current sales while booking is referred to as the projected future revenue.

33) what is the difference between billing and invoicing ? Billing is a generic term used for AR invoices, credit memos,debit memos etc, while invoicing information specifically refers to AR invoices. 34) what is item conversion and customer conversion ? Lets say we have Oracle ERP A and ERP B and we are trying to convert items from A to B. Then, when you bring an item X from A to B system, then that id/code will be preserved. The other option is to create corresponding new items in system B for each item in system A and then try to reference the items from system A. 35) What is customer conversion and how does it affect order management ? Basically when we are integrating two systems, then we need to bring in the customers of one system to another,so we can transact in the new system i.e we can create orders. Hence if we are bringing open orders from system A to B, then we need to do the item/customer conversion, because the open orders in the new system will be referring to the old item numbers or customer numbers. For new orders, that means the orders themselves are created in the new system. 36) what is business alignment ? Business alignment is basically business aligning with IT. For ex, IT might implement a new version of oracle ERP with new features ,then the business should agree to the change and be able to adapt to the changes. 37). What is a Managed Service Point : Means some company XYZ takes care of a particular functionality (like billing invoice,check printing) in some other company ,say like Cisco. And for this service, cisco pays them a flat usually monthly payment. Usually the managed services provider works remotely from the company i.e managed services offerer. 38). What are the checklist of items that happen while booking the order ? Scheduling, Credit check, Checking Hold if they exists, Repricing, Process Price adjustments (apply modifiers), Payments (Authorization of credit cards) Sales credit verified, Constraints are validated, System parameters are validated, tax calculation, Configuration Validation, Workflow progress based on the type of order, Shipping data are populated, IB(Install Base), CZ(Configurator) are populated. 39). How do you fulfill the software Orders versus tangible item orders ? For tangible items orders, fulfilment is shipping the order; and the IB instances are created once the item is shipped. For software orders; the two ways of fulfillment are Ship the cd box or fulfill it online (by downloading etc); If it is fulfilled online, the IB instance is immediately created with out the serial number; And once the product is shipped, that is when the IB instance can be updated

with the right serial#.(you cant put a serial# on the box). 40). How do you ship the orders which you frequently ship the items together ? For ex, let us say you very frequently ship the order consisiting of one cd, one hardware token and one user manual. Then it makes sense to group them into a BOM(bill of material) Kit. That is a BOM of the type of Kit. A kit is a group of components,but a kit itself is not shippable although the component items are shippable. Also ensure that the on hand exists for all the component items so the pick release/ship confirm will not fail. 41). what is defer interface (at ship confirm) in order management ? Basically at the time of ship confirmation, if the Defer interface is checked/enabled then the Interface Trip Stop program is not run. If the Defer interface is not checked/enabled then the Interface Trip Stop program is run. The interface trip stop program basically updates the inventory,reduces the on hand quantity and also updates the order lines status to closed from shipped. 42). At what point of time the onhand quantity gets decremented ? So once the ship confirm completes and if the defer interface is not set, that is when the inventory interface happens and the onhand quantity is decremented to reflect the correct status in inventory. 43). Once the order is shipped, how can we see the delivery lines ? Once the order is shipped, we can pull up that order in the shipping transactions find form, by selecting null from the line status field. We can also run the report like "Shipped Delivery Lines report" and provide the order number to see the delivery# details etc. Shipping => Interfaces => Run => Shipped Delivery Lines report 44) Profile option for seeing the output file ? The profile option to see the output file and the log file is starting with "Viewer%" 45). you can have an item which is not inventory item, but it could be a customer orderable item? Yes. for ex, service item, which are not inventory items (because they are not stockable/shippable) however a customer can order the service item. 46). What are the different scenarios of ordering service from OM ? Consider these situations : You can order service from OM for an item which the customer has on the same order This is a simple case. the customer already owns the item, Then you should know that order number,line#,shipment#,date of service start. Done on the service tab. or the item should be there in Oracle installed base. Then you should know the item instance# or item serial number,called reference number in the form. And if the item does not exist in the Installedbase,then you should create it manually. 47). where do you define a fulfillment flow. ?? Each order type will have a workflow for header/line attached to it and the order lines will flow those steps. 48). Does defer interface defer OM/AR interface ?

No the defer Interface is basically defers the shipping module writing the status back to the OM/inventory interface. However only after this writeback(interface trip stop program completion), the line status at the order level changes from shipped to closed and at the shipping line status changes from closed to Interfaced. And only after the Orderline status is closed, it can be interfaced to AR(if it is an invoicable item). 49). How do you fulfill a service item order ??? Lets us say there is a consulting service order. Usually these kinds of orders are fulfilled after the serviced is delivered. the regular orders as fulfilled once the item is shipped.while these orders are fulfilled once the service is performed and the timesheet is filled,approved the appropriate authority and sent over. 50). Why is that in OM, once a sales order is created for a customer, a credit hold is automatically applied? It may or may not be. It is decided by the workflow process. 51). I understand that BOM's should be defined if the warranty has to be automatically created upon purchase of a product. What if the customer does not implement BOM? When you purchase OM, the basic functionality of BOM is provided by default. 52). Does the workflow background process need to be run with deferred processes yes? Yes to clear the waiting processes,if any. 53). Can the delivery lines in Shipping module be sourced from Other modules than OM? The sources for the delivery lines are Order Management,Project Contracts and Shipping. 54). What is credit managment module and what is its functionality ? Credit Management is a separate module which basically checks whether the customer credit is in good holding and if not,it will put the customer order on hold. Credit management can be hooked up to the OM/AR/Collections as different touch points. (just like ipayments module). 55). Is a move order created for a non-reservable items ? No, when you created a non-reservable item and pick release a sales order for that item, then there will not be a move order and hence there will not be a reservation or the item movement from the current subinventory to the staging inventory.So the item stays in the place where it is currently. This is said to be looser inventory control. 55 a).What is the difference between pick releasing a Reservable Item versus Non-reservable Item? Usually the inventory items are by default reservable and when an order with a reservable item is pick released , then during the allocation and transaction process, the material reservation is made and move order is transacted. However when a order with a non-reservable item is pick released, then during during the pick release process,then there is no allocation required. 56) What are the conditions under which the inventory quantity can be driven negative(for non-reservable items)? Usually when the items are non-reservable, then the pick release process will not check for the item quantity and there is no reservation involved. Hence when you shipconfirm ,there is a chance that sufficient quantity might not be there to ship.

So if there is insufficient quantity in an inventory organization ,& if negative quantities are allowed in that organization , & if the item and subinventory both are reservable (if an item is reservable but a subinventory is not, the item quantity in that subinventory is not reservable), Then if the above conditions are satisifed, the inventory quantity can be driven negative. 57). What are the consequences of allowing /disallowing negative balances in inventory? If you do not allow negative balances in your inventory it will block any shipment (delivery) where a line is shipping more than the quantity available in inventory. The error is generally human. You accidentally enter a larger Ship Quantity than you picked. The whole delivery will be stuck in the Inventory Open Interface. To solve the problem either go through the entire delivery and find out which line was overshipped. Then move the required quantity to the staging area and resubmit all the lines in the Inventory Open Interface. Now run the Interface Trip Stop - SRS in Order Management. This should do the trick. Otherwise, allow negative balances in your inventory. And resubmit etc. When the delivery has been processed there will be a negative balance in the staging area. Research onthis. if the shipped quantity is more than the requested quantity for the reservable vs non reservable items do a copmlete flow on this. ?? 58). How to create a Manual Delivery in OM ? Navigate to Shipping Transaction Form Ensure that radio button is on deliveries in the top right corner (ie in "Search For" region) Click On find button (You can enter a few criteria to make the search faster) Once the results screen opens, click on the general create button green "+" icon at the top left menu. It will create a new record. Enter all required details and save. Now you can come to the shipping trx form ,find delivery lines for a sales order and assign the manually created delivery above to these delivery lines. This can be understood in the way that when we create a customer, the first thing that comes up is the customer search screen,so that we can find existing customers,so that there are no duplicate customer entries. 59). what is the difference betweeen manual delivery vs automatic delivery ? Actually the difference is when you are creating Automatically, the system will create one delivery for the lines involved but if you want to do it your way i.e. either club deliveries or may be have a delivery for each line seperately then it's of use. To my knowledge if you don't have a seperate Trip Planning or Delivery Planning department it should be left to create aumoatically as you won't be getting benefited much by that. 59). How do you fulfil an RMA order? Standard tangible orders(with tangible items) are fulfilled by physically shipping those items. However return orders(like return only, rma only, rma with credit etc) are fulfilled after we receive that item into the inventory. So the steps would be

- First book the rma order and note that order #. - then go to purchasing/receipts and in the customer tab, receive that item into inventory. check to see if the onhand has increased,ensure that the receving transaction processor is running. 60). What are the steps involved in shipping of an ATO Item ? For ATO model you cannot ship the item immediately after booking. Please find the following steps. Click the actions button and select progress order. This will run a concurrent program called autocreate final assembly. If you see the output of the request you will get the job no. Query the job in discrete job window and check whether it is released. If not release it. Transact the job in move transaction form. Complete the job Now query your sale order and check the line status. It will be Awaiting Shipping. Now you can ship the order. 61). What is lead time ? The generic lead time definition suggests it is the amount of time between the placing of an order and the receipt of the goods ordered. Usually we can see it as the time difference. So we can have different kinds of lead times like Transit lead time & Delivery Lead Time etc. 62). What is the difference between Operating Unit Id and Inventory Org id? As mentioned before, usually whenever we are dealing with org id's in the Purchasing,OM, we are referring to the operating unit id, while in the inventory we are referring to the inventory org id.Now when we enter lines in OM, we choose an inventory item id. Now this inventory item is corresponding to the inventory organization id that is specified in the Warehouse id. Actually the warehouse id corresponds to the Inventory Organization Id. Incidentally the warehouse id is present both at the header level as well as the line level. Also we can even mention what is the subinventory from which this item should come at the order line level. So what this effectively means is that we can place sales orders having two lines corresponding to the two different inventory organization ids as the warehouse id is present also at the line level. 63). What are defaulting rules in Order Management ? Generally while we are creating an order online/offline, certain information defaults based on the defaulting rules. these defaulting rules can be defined from the setup => rules => defaulting. One important point to note here is that when we create a default rule for each attribute, we mention what is called the default sourcing rules. Here we specify the sequence in which this attribute will be sourcing. An an ex, consider

a bill to attribute, we specify the sequence as shipto. billto customer.billto blanketheader.billto agreement.billto. which means if the shipto entity does not have the billto info,then it goes to the customer and gets the billto, and if it does not find there to it goes to blanketheader and gets it etc. 64). Explain the terms, Manufacturer, distributor,reseller, retailer? A Manufacturer manufactures or produces the goods etc. A Distributor buys the goods from the Manufacturer, stocks them and sells them to the resellers or retailers(although he may not stock them sometimes). Reseller(also called Value Added Resellers,VAR's) will get the goods from a distributor and sells it to the consumers. Remember they add value,rather than just selling like that. For ex; they buy a computer and they can add a one year ext warranty for that for a price and then sell it. Retailer is also a reseller,however they usually dont add value,they just sell like that. 64a). What is the difference in buy-stock-sell vs sell-source-ship model? The traditional model of buy-stock-sell is distributors will buy goods, stock and sell them; in this model the lead time for the order fulfilment is very less. The new model is sell-source-ship ,where we take the order and source those orders from an external supplier (at that point of time) and then ship, here the lead time is more,however it results in cost savings. This is typically the drop ship model. 65). How does the receiving system recognize the difference between receipt of a regular PO versus drop ship PO???? i.e what is that specific flag that recognizes the difference ? I believe when an order line is marked as with source type "External", then it make an entry into a drop ship sources store(i.e oe_drop ship sources which stores the order header and line id info). And when the receiving system looks for a PO, it looks in this table if it is a drop ship PO, and if it is then it does a logical receipt of the goods. 66). What is the logical receipt of goods in the system? The logical receipt means the onhand quantity does not go up in the inventory. Basically the system increments and decrement in one transaction and onhand remains same. This happens in the case of drop ship PO receipt of goods. 67).How do you do a drop ship order across operating units i.e you create an drop ship order in US to ship a product from an australia supplier to your australia customer? Basically cross OU/ledger functionality is available only in R12 and not in 11i. The only difference is a couple of steps First, set the receiving or in the sales order line as cross OU,receiving org. second, receive the PO in the desitination OU/ledger and follow the same stepsfrom thereon. Third, intercompany transactions for this transfer.

Oracle Applications Order Management Drop Shipment, Functional Setup and flow
Posted by Jiltin 23 April, 2009 20,932 views

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ubid.com and amazon.com which are very common place in advance countries like USA, UK & Singapore where people can sell or buy there product. Have you ever think ,what is similar situation in real world , when the the word drop shipment comes to your mind. a business situation when the retailer or trader has no stock himself, instead giving customer details directly to the seller, and then saler than fills the order and send it to customer directly.How its sounds In other words, Drop Shipment is a process where the customer places a purchase order on a company and this company instructs its supplier to directly ship the items to the customer. A Drop Shipment occurs when a customer order is sourced from and delivered by a supplier.Order Management sends information to the Purchasing Application to create that PO, and then when that PO is received (to indicate shipment from the supplier to your customer), the order line is automatically updated to indicate that it was fulfilled. In this process, the company running Order Management is modeled as the company to whom the end customer places the original order. We need to make sure these are attribute setup Correctly: Item Attributes Purchased Purchasable Transactable Stockable Reservable : : : : : Enabled Enabled Enabled Optional Optional

Inventory Customer Customer Internal OE Shippable : Optional Order

Item Ordered Enabled Ordered Transactable

: : : : :

Optional Enabled Enabled Disabled Enabled

And We do set up for Order Source Type as External. Drop Shipment Setup checklist Ensure you have created your Order Management Transaction Types and linked your Transaction Types Ensure to the order and Oracle line workflows that support Engine drop is shipments. running.



Ensure all Drop ship locations you will use to perform drop shipments have the Ship To Site and Receiving Site defined.

Ensure you have defined the Internal Ship To Locations for your drop shipment customers (Oracle Receivables Standard Customer window, Business Purpose Details Tab).

Ensure your standard items have an associated List Price defined within your PO Inventory organization (Oracle Payables Financial Options window, Supplier-Purchasing Tab). Drop Shipment Process Steps Create Book Run Now the line a Sales and Order with line where the the Import will be in Awaiting line source Sales is External Order Process Receipt

Schedule Requisition status

Login to the Receiving Organization (Purchasing) who has been setup as an Approver Run Create Approve Purchase Requisition Order the from the Import Requisition PO

Receive Run Verify Invoice in Sales Order Check the details here .

the Auto


quantity Invoice

Things not to forget in a Drop Shipment Release 11i/12 does not support Drop Shipment across operating units. Blanket POs will not used with Drop Shipment , the reason the PO must be created when OM notifies PO that a Drop Ship order has been created. You cant cancelled Drop Shipments once Oracle Purchasing obtains the receipt. Standard Items can be used for Drop Shipment. In 11i, PTOs and ATOs cannot be drop shipped Difference between Internal and External Drop-Ship In Oracle Context External Drop-Shipping means your Oracle Order Management uses purchase orders to outside suppliers that are automatically generated from sales orders for goods supplied directly from the supplier. The external supplier ships the goods directly to the 3rd Party customer and confirms the shipment through the use of an Advanced Shipment Notice(ASN). Note:Oracle uses this ASN to record a receiving transaction into inventory followed by an immediate logical shipping transaction. From these transactions, conveyance of title takes place and the customer can be invoiced and the suppliers invoice can be processed. where as Internal context Drop-Shipping functions in a similar fashion. The key difference is that no inventory transactions take place on the books of the selling operating unit; transfer of ownership of the goods from shipper to seller to customer with the only physical movement of the goods being out of the shipping organization.