Maintenance Sales News

Disposals
Musty Odors
Sewage Backup Dumpsters
Air Freshener
Bedding Upholstery
Pet Odors Laundry Odors Smoke Odors
Disposals
Musty Odors
Air Freshener
Bedding Upholstery
Disposals
Musty Odors
Air Freshener
Bedding Upholstery
OdoBan The Original Odor Eliminator & Disinfectant Since 1980.
Tough on Odors & Germs!
Visit us on the web at www.odobanprofessional.com
to nd out more about our complete line of products.
Download MSDSs and printable secondary labels.
Clean Control Corporation PO 8ox 7444 warner Pobins GA 3l095 478.922.5340 800.84l.3904
For healthcare facilities, oce
buildings, hospitality, public
restrooms, food service, schools,
daycares and much more.
Kills
Pandemic 2009
H1N1
Inuenza A
Virus
Circle 7

D

Circle 36
RANKIN PUBLISHING CO.
www.rankinpublishing.com
Co-Publishers
Don Rankin
Linda Rankin
Editor
Harrell Kerkhoff
Associate Editor
Rick Mullen
Advertising
Don Rankin
Linda Rankin
Graphics
David Opdyke
Reception
Sandy Pierce
_______________
ADVERTISING
Arcola, IL
Don Rankin
Linda Rankin
Rankin Publishing, Inc.
204 E. Main St., P.O. Box 130
Arcola, Illinois 61910-0130
(217) 268-4959
Fax: (217) 268-4815
_______________
EDITORIAL AND
CORPORATE OFFICES
Rankin Publishing, Inc.
204 E. Main St., P.O. Box 130
Arcola, Illinois 61910-0130
(217) 268-4959
Fax: (217) 268-4815
www.rankinpublishing.com
e-mail: drankin@consolidated.net
Maintenance Sales News (ISSN 1040-
371X) is published bimonthly by Rankin
Publishing, Inc. 204 E. Main St., P.O.
Box 130, Arcola, IL 61910-0130.
Publisher assumes no liability whatso-
ever for content of any advertisement or
editorial material contained herein.
Copyright 2012, Rankin Publishing,
Inc. All rights reserved. No part of this
publication may be reproduced or trans-
mitted in any form without written con-
sent of Rankin Publishing, Inc.
Periodical postage paid at Arcola, IL,
and additional mailing offices. POST-
MASTER: Send address changes to
Maintenance Sales News Circulation,
204 E. Main St., P.O. Box 130, Arcola,
IL 61910-0130
Subscription Rates in United States:
6 issues $25
Single Copy rate: $5 plus postage/han-
dling; Buyers Guide $15 plus post -
age/handling
International rates: 6 issue annual Air
Mail Subscription $60 U.S. dollars net
MAI NT E NANCE
SALES NEWS
January/February 2012 Vol. 29, No. 1
Read/Download MSN At: www.maintenancesalesnews.com
4 January/February 2012
Exclusively Serving Professional Distributors
Industry Calendar of Events
March 10-13, 2012 International Home & Housewares Show, McCormick
Place, Chicago, IL. For information: 847-292-4200.
May 1-3, 2012 National Hardware Show, Las Vegas Convention Center, Las
Vegas, NV. For information: 203-840-5622.
May 2-3, 2012 New Jersey Sanitary Supply Associations Supply Line, Taj
Mahal, Atlantic City, NJ. For information: 973-283-1400.
May 8-11, 2012 ISSA/INTERCLEAN
- Amsterdam (NL) 2012, Amster-

dam RAI Exhibition & Congress Centre. For information: 847-982-0800.
May 19-22, 2012 National Restaurant Association Restaurant, Hotel-Motel
Show, McCormick Place, Chicago, IL. For information: 312-853-2525.
October 16-19, 2012 ISSA/INTERCLEAN

- North America, McCormick
Place, Chicago, IL. For information: 847-982-0800.
Old Address: Affix old mailing label or print old address here:
Name _______________________________________________
Company ____________________________________________
Address _____________________________________________
City, State, Zip ________________________________________
New Address: Print new address here:
Name _______________________________________________
Address _____________________________________________
City, State, Zip ________________________________________
Clip and return to Maintenance Sales News
P.O. Box 130, Arcola, IL61910 Fax: 217-268-4815 Email: drankin@consolidated.net
MOV I NG?
On The Cover: Kaeb Sanitary Supply, Inc., of Bloomington, IL, is a full service, one-stop-shop jan/san distributor serving a wide swath of Central
Illinois. Pictured are co-owners Dave Kaeb (standing) and his son, Clint Kaeb. See story on page 6.
Industry News/Products 55 | Advertisers Index 58 | Classified Advertising 58
Circle Number Replies Are Now Online @ www.maintenancesalesnews.com/circles.htm
M S N F E A T U R E S T O R I E S
Kaeb Sanitary Supply Experiencing
Double Digit Growth Most Years........................................6
Maintenance Sales News Exclusive Distributor Roundup
Distributors Use Experience, Knowledge
To Attract, Keep Customers .............................................16
Wholesalers &
Buying Groups:
The DPA Buying Group 19 Pro-Link 20
The United Group 22 NISSCO 24
Computer Systems
& Software:
DDI System 26 Step1 Software 28
Buyers Guide 30 | Category Listings 46
One New England Way
Lincoln, RI 02865
800-222-2880
Put our experience
and extensive product
line to work for you.
www.scrubble.com
YOU CLEAN
WITH IT...
WEVE GOT IT...
YOU CLEAN
WITH IT...
WEVE GOT IT...
Scour Pads U Scrubbers U Sponges
Grill Cleaning Products
Mops U Brooms U Brushes
Floor Pads U Steel Wool Floor Pads
Circle 1
By Rick Mullen
Maintenance Sales News
Associate Editor
amily owned and operated Kaeb Sanitary
Supply, Inc., of Bloomington, IL, serves
as a single-source distributor of janitor-
ial/sanitary products for a wide swath of
central Illinois.
Co-owned by Dave Kaeb and his son,
Clint Kaeb, Kaeb
Sanitary began the
transition about a
decade ago from a small mom
and pop business to a full line,
one-stop-shop jan/san house.
Today, Kaeb Sanitarys product
lineup includes such categories
as chemicals, odor control, skin care, paper products, dis-
pensers, can liners, mops, brooms, floor pads, floor matting,
material handling, waste receptacles, foodservice, packag-
ing supplies, equipment, floor finishes, strippers, floor clean-
ers, degreasers, disinfectants, deodorizers, green products
and more.
We used to be involved in a lot of bid work on niche
items, but today we are much more of
a one-stop shop distributorship, Dave
Kaeb said during a recent interview
with Maintenance Sales News at the
companys facility in Bloomington. We
have become very strong in the school segment.
We also service many accounts in the church and day care
center markets, and we are starting to scratch the surface in
the health care field, which is an area of emphasis for us as
we move forward. Kaeb Sanitary is still a small company
and there is a lot of room for growth.
Kaeb Sanitary customers in the education segment in-
clude major universities and other smaller colleges in the
area, as well as K-12.
Kaeb Sanitarys customer base also includes businesses,
hospitals, health care facilities, manufacturing facilities and
governmental entities.
Kaeb Sanitarys mission statement says: As a Christian-
based company, we at Kaeb Sanitary strive to provide qual-
ity janitorial/sanitary products to the local market using
honest and ethical business standards. We will add value for
our customers/partners by offering personal service, techni-
cal assistance and creative flexibility.
We have been fortunate. We have had good growth,
Clint Kaeb said. What I am excited about is we have in-
vested for the future. For example, we have a new truck we
recently purchased. It is a bigger truck with a lift gate that we
didnt have before. We now have an outside sales rep in ad-
dition to myself. I am excited about the next several years.
Kaeb Sanitary has enjoyed double-digit growth each year
since the mid-2000s, except in 2009, during the depths of
the recession. If there is a plus side to the economic down-
turn, it has manifested itself at Kaeb Sanitary in opening
doors to acquire customers who are looking for a
commitment to value-added service that really
saves them money.
It has been a fun time to be in business,
Clint Kaeb said. I think the economic sit-
uation that we are experiencing really pro-
vides an opportunity for companies that are
aggressively showing their customers bet-
ter ways to do things. No one likes a bad
economy or a sluggish economy, but I think
those of us in our industry who are really out
there working hard and showing the right solu-
tions are seeing great opportunities for growth.
Dave Kaeb added: People who wouldnt talk to us
before the recession because they were locked in to a partic-
ular distributor have changed their attitudes. With the down-
turn, we gained from small all the way up to major customers
who were willing to look at what we could do for them. The
recession really opened the
door for a lot more cus-
tomers.
A major reason that Kaeb
Sanitary has been able to
woo business during the eco-
nomic downturn is its ex-
pertise in saving customers
significant money over the long haul, rather than just selling
cheaper products.
When customers came to me and said they had a man-
date to save 10 percent, I told them we might be able to save
them 10 percent and come up with cheaper options, such as
going to different brands, Clint Kaeb said. However, I
pointed out that saving 10 percent is nice, but how about if we
Family owned and operated Kaeb Sanitary
Supply began the transition about a decade
ago from a small mom and pop business to a
single-source jan/san distributorship.
Left to right are Clint Kaeb,
Brenda Kaeb and Dave Kaeb.
It has been a fun time to be in business. The economic situation that we are experiencing
really provides an opportunity for companies that are aggressively showing their customers
better ways to do things. Those of us in our industry who are really out there working hard
and showing the right solutions are seeing great opportunities for growth.
Clint Kaeb, co-owner
Kaeb
Sanitary Supply
Experiencing
Double Digit
Growth
Most Years
Youll love our touch-free
paper towel dispensers.
Unless youre a virus.
*
Its better
business.
Hands down.
Tork dispensers look good. Theyre also hygienic, efcient and
environmentally responsibleno-touch systems are cleaner
and encourage people to take less, reducing waste and cost
by around 10%.
TorkSelect hands-free dispensers reduce waste and cut cost by 10%
in one month guaranteed. Visit talktork.com and enter promo code
MSN 1/12 for a free trial.
2011 SCA Tissue North America LLC. All rights reserved.
Tork is a registered trademark of SCA Tissue North America LLC, or its afliates.

Circle 31
can show you how to save 30 percent by using a different towel dispenser system, for ex-
ample?
The way we approached it was to come up with solutions that would result in significant,
long-term savings, such as reducing labor costs by implementing safer and more efficient
systems and techniques.
As a growing company, we have had a lot of opportunities with folks who were not get-
ting the type of service and results from their distributors that we offer.
We told people, Sure, we could do the same thing you are doing now and maybe save
you a little bit of money maybe not but let me show you a better system that will save
you some real money.
The bottom line is many companies are opting for more efficient systems out of neces-
sity and our goal is to be the company that provides them.
For example, Kaeb Sanitary offers chemical proportioning systems that are designed to
provide better chemical performance, labor savings, improved employee safety and reduce
chemical waste.
Moving On Up
W
hen Dave Kaeb came home from the service in the early 1970s, he began working
a job in marketing. In 1974, he began working at Kaeb Sanitary, which was then
called Tri-County Supply. At that time, the business was owned by a man and his
wife and Dave Kaeb worked as the outside salesman.
When the former owner hit retirement age, I purchased the business. That was in the fall
of 1977, almost three years to the date I had started working at Tri-County, Dave Kaeb re-
membered. My wife, Brenda, and I
continued to operate the company as a
mom and pop operation. We operated
out of an old two-story, white-framed
building that had an unattached garage.
The business experienced gradual
growth nothing in double digits per
year but it sustained the family. We
were, at that time, a distributor that
marketed a lot of niche items to many
customers, but we were not a one-stop
shop company.
The company was on the threshold
of redefining itself in a big way when
Clint Kaeb joined his father in the busi-
ness in 2002. Clint Kaeb grew up in the
business and helped out in the ware-
house during the summers when he was
old enough.
After he graduated from Illinois
State University with a double major in
marketing and information systems,
Clint Kaeb worked for his father-in-law
in the food production industry. Two
years later, he joined Kaeb Sanitary.
I worked for my father-in-law in
food production and when he sold that
business, I talked to Dad and asked him
to let me join the family business,
Clint Kaeb said.
After joining the company, Clint
Kaeb and his father made the joint de-
cision to begin the companys transition
to offering a much wider range of prod-
ucts and services.
Clint (Kaeb) saw that we were
going to customers and selling them
three or four items and missing out on
a boatload of other stuff, Dave Kaeb
said.
To get the ball rolling to becoming a
full line jan-san distributor, Kaeb San-
itary began to pursue business in the
floor care market, which was a major
emphasis for the company during 2002
and 2003.
One big factor during that time was
partnering with a major brand name
chemical manufacturer that offered
quality floor care products, Clint Kaeb
said.
At that time, Kaeb Sanitary became
an exclusive provider of the chemical
companys products in McLean
County, of which Bloomington is the
county seat, and neighboring Liv-
ingston and Woodford counties.
Also, Kaeb Sanitary began to bolster
its equipment business, with strong
support from a vendor, by aggressively
pursuing sales and conducting demos.
The new ideas and aggressive ap-
proach to sales and demos pursued by
66
I am Airx
Owen Lewis, President, Odorite Co. of Baltimore,Inc.
Baltimore, MD.
An exclusive Airx Distributor since 1984
As our exclusive Airx distributor you get:
The most advanced |ine of odor & pathogen contro| products on the market.
To|| free access to our high|y trained sa|es specia|ists.
Promotiona| offers for your sa|es peop|e to grow your business.
High prot margins and repeat business.
Af|iate program for internet sa|es, we ship and you get the prot.
Extreme|y |ow minimum orders with discounted freight.
Orders shipped within 12 hours of p|acing order or faster.
To |earn more, ca|| 800-444-8900 and ask for Debbie or Don.
Visit us on|ine - www.airxinfo.com/iamairx.htm
Airx Laboratories is a division of The Bullen Companies, Folcroft, PA.
I can so|ve your odor & pathogen
prob|ems quick|y and easi|y.
As an exc|usive Airx distributor you can so|ve your customer's odor &
pathogen prob|ems and gain va|uab|e repeat sa|es for years to come.
Scan to get info
Circle 6
I N T E G R I T Y I S OU R MO S T I M P O R T A N T AS S E T
800/ 438- 3631 Fax: 828/ 322- 4145
saIes@vondrehIe.com www.vondrehIe.com
Quality Towel & Tissue Products Since 1974
Call today for a free information package.
At von Drehle,
if it says 1,000 feet per roll,
you`ll get 1,000 feet per roll.
Guaranteed!
GUARANTEED QUALI TY
WI DE SELECTI ON
FAS T DELI VERY
COMP ETI TI VE PRI CI NG
NATI ONWI DE SUP P ORT
'ER]SYXIPPXLIHMJJIVIRGI#
9-lncb, 2-Ply [umbo Tlssue
3.6-lncbes wloe
1,003 teet long
2)
2)
Actual measurement of a von Drehle 9-inch JRT
i#BSHBJOw$0.1"/:
9-lncb, 2-Ply [umbo Tlssue
3.6-lncbes wloe
487 teet long
1)
1)
Actual measurement of a 'bargain 9-inch JRT
The von Drehle Corporation is a proud
Member of the U.S. Green Building Council For more info
The von Drehle Corporation is an
Ally Member and Approved Vendor
of the "Green Hotels Association
The von Drehle Corporation has received
Green Seal
TM
Certifcation for a variety of
towel and tissue products.
The von Drehle Corporation is an Approved
Supplier on the EPA's Comprehensive
Procurement Guidelines Supplier database

Circle 39
the father and son team began to pay dividends for Kaeb Sanitary from the get-go.
I would say the business probably doubled the first three or four years after Clint (Kaeb)
joined the company, Dave Kaeb said.
In January 2005, the first working day of that year, Clint Kaeb became a full partner in
the business.
At that time, we changed the name of the business from Tri-County Supply to Kaeb San-
itary Supply, Dave Kaeb said. We felt Tri-County Supply was not very descriptive of the
new direction the distributorship was going, as we were mushrooming out from just the
three counties (McLean, Livingston and Woodford) we had been historically serving. Our
name, Kaeb, was pretty recognizable here and in Livingston County where I came from.
We also wanted the name to indicate what we were supplying i.e., sanitary supplies.
Nearly two years later, Kaeb Sanitary had generated enough profit to buy out a competi-
tor in Peoria, expanding the distributorships customer base significantly as well as its serv-
ice area. Today, the companys primary service area extends northwest along Interstate 74
to the Galesburg area and southeast toward Champaign/Urbana, as well as areas north and
south of I-74.
Purchasing that business opened the door for us to have a significant presence in Peo-
ria, Dave Kaeb said. By that time, (Clint Kaeb) had developed some strong customers
and we were able to gain quite a few more in the Peoria area. Since then, we have enjoyed
double-digit growth every year except 2009. We didnt go backward in 2009 our growth
was slim that year but even that year we did have some.
The Peoria Metro area is the third largest metro area in the state after Chicagoland and the
Metro-East portion of the St. Louis metropolitan area.
One of the major benefits of purchasing the Peoria business, Clint Kaeb explained, was
the former owner had established some strengths in the school marketplace, which helped
Kaeb Sanitary establish a firm
foothold in the school business.
Today, the company has a very
strong presence in the school seg-
ment in its service area.
Kaeb Sanitarys growth has also
resulted in the company moving to a
larger facility, which was purchased
about 2 1/2 years ago.
Our current facility is about
16,500 square feet, Clint Kaeb said.
When we first moved here, we used
about 5,000 square feet of the build-
ing. Today, we occupy about 12,000
square feet.
The distributorship leases space in
the building it does not use, with the
provision that, as the company con-
tinues to grow, it will take over the
space it has leased to other entities.
Of the 12,000 square feet the
company now uses, 2,000 square
feet is for office space, including a
showroom and classroom area. The remaining 10,000 square feet is used for warehouse
space and the companys equipment repair operation.
The new facility has given Kaeb Sanitary the space to conduct vendor shows and other
activities not previously available.
I see that a lot of distributors conduct vendor shows, which I think we are going to look
into as we move forward, Clint Kaeb said.
Making It Happen For The Customer
O
ne of the foundational attitudes in the Kaeb Sanitary company culture is to make it
happen when it comes to meeting customers needs. The commitment to serving the
customer is the primary motivation behind everything the distributorship seeks to ac-
complish.
Sometimes it is not as easy to
walk the walk as it is to talk the
talk, as an incident Clint Kaeb al-
luded to that took place early in his
career at Kaeb Sanitary illustrates.
A few years ago, when I was rel-
atively new in the business, I
showed a school district some can
liners, Clint Kaeb said. The school
district purchased a pallet of the lin-
ers. At that stage we were pretty
small, so a pallet of can liners was a
nice sale.
As it turned out, the school dis-
trict came back to Kaeb Supply and
said the can liners were not the ones
they ordered.
Dad and I looked at each other
and said, What are we going to do
about this? Clint Kaeb said. To
make a long story short, we took
care of the customer. We took the
can liners back and got the school
district what they wanted. Taking those liners back was a significant hit. At that time, I was
doing mostly commission sales, but my dad and I both said, We need to make sure the cus-
tomer is taken care of. As a result, that school district is one of our very best customers to
this day.
About a year later, Dave Kaeb was having a conversation with the school board president
who brought up the incident with the can liners.
According to the school board president, the superintendent was impressed with our
service enough to bring it up at a school board meeting, Dave Kaeb said. The superin-
tendent told the board how they had had a complaint about the liners and how, within a cou-
ple of days, we came with a truck, jerked the liners and put in what they wanted. It was a
lemon turned into lemonade.
Clint Kaeb added: It was really hard to do. Today, it wouldnt be that big of a deal, but
because of where our company was at that point, it was a big deal. We have fostered and
maintained that mentality when it comes to serving our customers.
Clint Kaeb also spoke of a more recent example of Kaeb Sanitarys commitment to make
it happen when meeting customers needs. He told of a customer who recently purchased
Zephyr does what it takes to help you succeed.
Zephyr is your single source for brooms, mops,
brushes, dusters, squeegees and microfibers.
When you choose Zephyr:
You avoid backorders with our 99% fill rate
You make good margins with our competitive,
wholesale only pricing
Your questions are answered by friendly,
trained professionals.
800-821-7197 ~ U.S. & Canada
660-827-0352 ~ Worldwide
Download our complete catalog at www.zephyrmfg.com
Zephyr Manufacturing Co. Sedalia, MO USA
Why go anywhere else
when Zephyr Does It!
Circle 43
Helping take Kaeb Sanitary Supply to the next level is
sales person Jon Estenson.
Kaeb Equipment Service Technician Phillip Stoller
repairs a piece of equipment.
Replacement Chair Tips
- wlth or wlthout felt to protect all types of noor
- Avallable ln ve slzes:l/2, 5/8, 3/4, 7/8, l
- Great for foldlng chalrs and tables
- Lasy to lnstall, stays put wlthout adheslve
EXPANDED
Technologies
MADE TO MOVE
Our Products are

Floor, Furniture and Surface Protectors for all Environments
NEW Products
Gripper Doorstop
The Door Stops Here
- Non-sllp bottom now molded as part of the unlt to
lncrease durablllty and grlpplng power
- Durable commerclal deslgn
- Holds door ln any posltlon
- Non-sllp bottom protects and grlps any noor
- Convenlent nexlble hook allows
for easy transport and storage
SUPPLIES & ACCESSORIES
Call for more information
888.654.7720
www.expandedtechnologies.com
Made in USA
NEW Safety Release Flip Down Doorstop
- Cllps onto the door, no tools needed
- Lllmlnates trlp hazards
- Peleases wlth force ln case of emergency
- Pllp down to engage, nlp up to tuck out of the way
NEW Door Wedge
- Holds standard and auto-closlng doors open
- Keeps the noor clear
- Perfect for noor malntenance, cleanlng and movlng
- |t wlll not damage door hlnges
Formed Felt Floor Savers
- Plt securely around chalr and table legs to ensure
they stay put
- Peel back and apply to clean, dry surface
- Pormed sldes provlde lncreased durablllty
Slip Over Floor Saver
- Lasler to lnstall wlth our new tool, free wlth the
purchase of l00 or l000 plece unlts
- Protect noor surfaces from scratches and rust stalns
- Help keep rooms qulet by reduclng nolse when
movlng chalrs and tables
- Peduce furnlture damage by allevlatlng stress on [olnts
NEW Clear Sleeve Floor Protectors
- Transparent sleeve blends ln wlth most furnlture
- Plexlble sleeve securely forms to slze and shape of
chalr or table leg
- Cushloned felt tlp lasts longer than standard felt pads
- Perfect for hotels and restaurants
NEW Improved Slip-On Floor Saver
- Pe-englneered to grab leg tlghter wlth a passlve
locklng system
- Lasts longer, more durable wlth relnforced sldes
- Lasler to lnstall, harder to remove
CasterTire Floor Saver
- Plts over exlstlng hard plastlc caster wheels
- Prevents noor damage and reduces malntenance
costs
- Casters roll smoothly and quletly
- One slze ts l-l/4 - 2-l/4 plastlc casters
NEW Improved Wrap Around Floor Saver
- Lasy to apply
- Attaches to ltself for longer lastlng, lmproved hold
- Conforms to gllde or rall to achleve a perfect t
- NLw vlnyl wear cushlon dlstrlbutes welght, causlng
less wear to pad and noor
- Apply over exlstlng gllde or around rall
- Perfect for stackable chalrs
:||j 0.er ||eer :+.er." :||j-0a ||eer :+.er." |ermee |e|t ||eer :+.er."
\r+j |reaae ||eer :+.er." t+.terI|re ||eer :+.er." |ej|+cemeat t|+|r I|j.
0r|jjer" |+e. |retect|.e |e|t :tr|j. Mee|am & |||t |at |e|t |+e.
t|e+r :|ee.e ||eer |retecter. :||eer. t|e+r t+rjet :||eer. temmerc|+| 0r+ee :||eer.
\r+j |reaae" :||eer. New :||j-0.er :||eer. Nea-|e|e.|.e :||eer.
:||j-0a |ara|tare :||eer. :||ee-|||" :||eer. |amjer |+e. |eer \eee
|eer |amjer. & \+|| ||+te. :+let |e|e+.e |||j |ewa |eer.tej 0r|jjer |eer.tej
Circle 11
several pieces of the same type of equipment that were just not working as advertised.
We were fighting it, trying to figure out why the equipment was not working properly,
Clint Kaeb said. We ended up telling the customer, We are not going to fight this anymore.
It is not your problem; it is our problem
and we are going to take care of it, so we
took the equipment back. It cost us some
money, but what we gained was the loy-
alty of that customer. This is the way we
do business. We believe in, and practice,
the Golden Rule do unto others as
you would have them do unto you.
Keeping Ahead Of The Competition With Value-Added Services
A
mong the many important value-added customer services Kaeb Sanitary offers its
customers, especially during these volatile economic times, is fixed quarterly
pricing.
We provide our customers quotations for a quarter so they know what they are going to
pay during that time, Dave Kaeb said. If an invoice comes out other than what was quoted,
all the customer has to do is give us a call and he or she will pay what we told them for the
quarter. If there are any changes, customers will be notified and will receive another price
list of updated quotations. We have found customers really like this service.
Kaeb also helps customers in a variety of other ways, including stocking products that cus-
tomers are using. This service extends even to a single customer using a single product.
We will not tell a customer, You are the only one we sell this product to, so we will just
order it when you order it, Dave Kaeb said. When we have a commitment from a customer,
even if he or she is the only one buying a particular item, we will stock that product.
Kaeb Sanitary also offers free audits of a customers facility. The audits are designed to
help determine cost savings in three areas: chemicals, paper products and equipment. A
Kaeb sales consultant will perform the audit and supply the customer with a report outlin-
ing potential savings.
Many of our customers have taken advantage of our audit program, Clint Kaeb said.
Folks really appreciate this service.
Banking on its aggressive sales approach along with many value-added customer services,
the Kaeb Supply sales effort also extends to conducting full-scale demonstrations and train-
ing sessions. This effort has really taken off in the past several years as the company has
teamed up with a national brand name supplier.
Our supplier rep comes here and we typically spend three or four days a month with
him, Clint Kaeb said. What we have done, instead of just going out and talking about
products, we have focused on conducting full-scale demonstrations, other than table top
demos, especially when it comes to floor care. This approach has been great for us. We are
doing the same thing with equipment.
What often happens is, we lead in with a product demonstration, which, in turn, leads to
a lot of other opportunities. You walk in and get the floor care business, and, all of a sud-
den, the customer is interested in talking to you about your paper towels and other products.
Getting out there and conducting demos is one of many ways we separate ourselves from
the competition. We are out there training customers and fulfilling a need where the customer
obviously has a void. This is our main goal if you have a void in an area, let us help you.
We want to. We will conduct the training whenever it is needed.
For example, according to Dave and Clint Kaeb, Kaeb Sanitary recently conducted a
demonstration/seminar in conjunction with a large recreation and wellness center in Peoria.
In exchange for classroom space at the recreation and wellness center, Kaeb finished a gym
floor at the facility.
Circle 2 Circle 14
When we have a commitment from a
customer, even if he or she is the only
one buying a particular item, we will
stock that product.
Dave Kaeb, co-owner
Getting out there and conducting demos is one of many ways we
separate ourselves from the competition. We are out there training
customers and fulfilling a need where the customer obviously has a
void. This is our main goal if you have a void in an area, let us help
you. We want to. We will conduct the training whenever it is needed.
SCC 1/12
www. spar t anchemi cal . com
Spartan distributors can close Health Care accounts easier
with our expanding line up of GPOs and The Spartan App.
Use the Health Care Proposal Builder to zoom in
on various areas, identify proper products throughout
the facility, add the products to a proposal, and email
your recommendations before ever leaving the facility.
Talk to your Spartan Regional Manager today
to learn more about our Health Care sales tools.
10:13 AM
Circle 32
We had the gym floor prepped and ready to go the day
before the seminar, Clint Kaeb said. We were able to have
our customers come in and we taught them how to finish a
gym. It was great.
It is also part of our philosophy to really let people get
hands-on experience. If you can do that and you really have
a good product, you are going to win business and do well.
Showing people a better way to do things is one of our goals.
Another goal that our new facility will allow us to ac-
complish is to have, at least once a year, a vendor show fea-
turing training. The advantage of vendor shows is to give
customers and vendors the opportunity to interact.
Kaeb Sanitary offers instruction and training on several other
fronts, including safety, how to read MSDS (material safety
data sheets) forms and the proper use and upkeep of equipment.
Our training services are a real benefit to customers who
are telling us, We need to provide our employees with a cer-
tain number of training hours per year, Clint Kaeb said.
Kaeb Sanitary will provide this kind of training.
Kaeb has also strengthened all aspects of its equipment
operations, from sales to training to preventive maintenance
to making repairs.
When a customer purchases a piece of equipment, we
offer a quarterly maintenance check for the first year, Clint
Kaeb said. Each quarter, a Kaeb serviceman
will visit the customer and inspect the equip-
ment to make sure everything is working
properly. We dont charge for this service.
When a year is completed, the customer can
enter into a service agreement with Kaeb
Supply.
Kaeb Supply will repair equipment re-
gardless of where it is purchased.
We solicit equipment repair work, Dave
Kaeb said. If a person buys a used piece of
machinery online and needs parts or needs it
repaired, we welcome this business. Plus,
you never know how else we might be able
to serve someone once they visit our facility.
In the past, we were weaker in equip-
ment, but today we stock much more equip-
ment. We now have a highly trained service
technician. Up until about a year and a half
ago, we did all of own service work at night
or whenever we could.
Both Dave and Clint Kaeb praised the at-
titude and commitment of the companys
equipment service tech, Philip Stoller.
When we recruited Stoller, he told us,
Im interested if you sell service. Im not in-
terested in just filling a gap. I want you to be-
lieve in your service, Dave Kaeb said.
Before coming to Kaeb Sanitary, Stoller
had 16 years of experience in the service in-
dustry. He is factory trained and is able to
work on any piece of floor maintenance
equipment, including auto scrubbers, extrac-
tors, floor machines, burnishers and sweep-
ers, from preventative maintenance to
complete reconditioning.
When Stoller first came to work for us,
my dad and I just couldnt figure out what
was wrong with a particular piece of equip-
ment, Clint Kaeb said. Stoller looked at
that machine and, in 15 minutes, he had the
problem diagnosed, and in another hour or
so, he had it fixed.
In the realm of value-added service, deliv-
eries are also a critical part of the equation.
Kaeb Sanitary still provides free delivery
with a small minimum order.
Customers really appreciate our free de-
livery service, Clint Kaeb said. We gained
several customers because they were being
assessed a delivery charge the first time an
order was delivered, and then were also
being charged for back-orders.
Locally, if someone calls in an order, it
will go out that afternoon. For out-of-town
customers, they know our schedule and they
know we are going to be there. If a customer
needs something on an emergency basis, we
will figure out a way to meet that need.
Going Green On The Prairie
T
he state of Illinois official nickname
is The Prairie State, although it is
also well known as The Land of
Lincoln. Illinois residents often refer to
Circle 17
Continued on Page 54
SCC 1/12
Introducing CleanCheck Health Care,
our seventh CleanCheck Module. In-Service or In-House,
with CleanCheck you have an innovative
and ever-evolving training system at your fngertips.
Spartan distributors can offer health care accounts direct access
to training on Patient Rooms, Discharge/Transfer,
Isolation Rooms, ER and OR.
Videos, Manual, Training Cards, Tests
and Certicates are onIine and interactive.
Talk to your Spartan Regional Manager for a demo.
10:55 AM
Circle 33
By Harrell Kerkhoff
Maintenance Sales News Editor
F
or over 50 years, Edgar Butch A. Smith, president/general manager of Smith
Supply Co., LLC, has been serving the needs of various jan/san customers first
out of his companys initial location in Austin, TX, and now from its current site in
nearby Temple, TX.
We started the business in 1961 and today sell jan/san and swimming pool supplies. We
also operate a cleaning service, Smith said.
The company, which has 35 employees, also provides an equipment repair service and has
a walk-in store/showroom operation in place.
I own the company along with my wife (Linda J. Smith, corporate secretary/account-
ing), and son (Casey P. Smith, vice president/store manager), Edgar Smith said. Its been
a good business. We started in Austin and sold that facility in the late 1980s. However, I main-
tained ownership of
the Temple branch of-
fice, which we began
in the early 1970s. It
was started as a small
storeroom operation
with part-time help
about 10 years after
we began in Austin.
Smith said his com-
panys service region
extends 100 to 150
miles around Temple.
The company is close to the Fort Hood mil-
itary base, as well as large cities such as
Killeen, Waco and Austin.
Fortunately for us, this area has not been hit as hard compared to many other parts of the
country when it comes to the economy, Smith said. Schools are our largest customers.
This includes local universities and public schools. Temple is also a pretty good industrial
town. We have some contracts in place with large industrial customers.
As far as Smith Supplys walk-in trade is concerned, many visitors are homeowners, local
janitors and hotel/motel maintenance personnel, the latter of which are often looking for
supplies and/or help while maintaining floors and swimming pools.
Our summer pool business is our largest walk-in segment, Smith said. Overall, our
school and federal government work currently provides us with our largest accounts.
I believe its important to be diversified. We dont depend on just one segment to
succeed. If one part of the company, such as jan/san supplies, slows down, then we can
focus more on our janitorial cleaning service, equipment repair offering and/or pool
supplies.
Part of Smith Supplys focus on satisfying its varied customer base is being able to offer
proper educational and training programs. The company conducts different types of train-
ing seminars, as well as in-service training programs where manufacturer reps are brought
in for the benefit of customers. Training can be provided at different
settings, such as hotels, convention centers, etc.
We havent conducted a large training seminar for some time, so
we are looking to get this underway again during the early part of this
year, Smith said.
After 50-plus years in business, Smith has seen his share of changes
take place within the jan/san industry. Some of these changes, he
added, have been good, while others are not. Smith said he is con-
cerned that some people involved with the industry have lost their
focus when it comes to the necessity for proper training.
There remains a need for show and tell and training. There
has been a move by some within the industry to get away from this
focus, but not us, Smith said. One of the biggest changes I have
noticed recently is with the introduction of the new flat mop systems.
All of a sudden, many customers see the need for their people to be
trained on how to properly use these systems.
Smith Supply is not the biggest company in the world, but we have
customers who have been with us for many years. Part of this reason
stems from our ability to train.
Looking ahead, Smith sees some positive signs for economic
growth taking place in the Temple, TX, area in 2012 and beyond.
We are having customers, such as schools, looking to purchase
new floor equipment. This is always a good sign, he said.
Smith added that during lean times, these same customers often are
more interested in ordering parts and having their equipment repaired,
rather than purchasing new units.
When looking back on his past 50-plus years as a jan/san distributor, Smith said he has
no regrets on his career choice.
I love this industry. Its more recession proof than most lines of work. You can always
have a job. It may mean cleaning floors yourself, which I have done over the past 50 years,
but its still a good way to make a living, Smith said. One of my favorite things about this
Experience counts for a lot when trying to keep facilities clean from dirt and germs. One of the primary roles of a first-class
janitorial/sanitary distributorship is providing key information, knowledge and products that will help building managers and others
properly maintain their facilities. Looking after the health of building occupants is also essential.
Maintenance Sales News Magazine recently talked with four well-established distributors to get their take on todays building
maintenance issues. They also commented on their expectations for 2012 regarding the overall jan/san industry and business in general.
Shown in the front row, from left: Kelli Alsup, office manager; and
Shelley Gates, maintenance supervisor. Shown in the back row, from
left: Nell Williams, sales; Linda Smith, treasurer; Edgar Butch Smith,
president; Robert Cumming, service; and Casey Smith, vice president.
SCC 1/12
Spartan Presents CompuManage
: the services component

of CompuClean that is your key to retaining
your major Health Care and Education accounts!
Our new Distributor Guide and tool package will help you utilize
CompuManage to sell, implement and support the CompuClean
Custodial Maintenance Management Software in these markets.
Exclusively for Spartan Distributors:
CompuManage Webinars will take place in March
and a special CompuManage seminar will be held
April 19th, so speak with your Regional Manager today
for more information.
10:49 AM
Circle 34
industry is the opportunity it gives to introduce new products and cleaning methods. I like
to try new things and see if they sell some do and some dont.
Many people involved in cleaning, including supervisors, are searching for the best
products and new ways to shine floors, disinfect surfaces and train people. As a distributor,
I can help these customers succeed in many areas.
Contact: Smith Supply Co., LLC.,
2822 S. General Bruce Dr, Temple, TX 76504. Phone: 254-773-3592.
Website: www.smithsupply.com.
T
aking advantage of new business opportunities during slow economic times has
helped Maintenance Too Paper Company, of Bradenton, FL, during the past sev-
eral years.
Southwest Florida's economy and housing market took a major hit during the recent re-
cession, making a dent in the jan/san distributorship business plan. The company had been
serving many local small manufactur-
ing and service industry accounts prior
to the recession, and soon found itself
with fewer clients due to the hard eco-
nomic times.
I thought to my-
self, we have all of
these builders and
construction work-
ers out of work in
our area. What are
they going to do?
Maintenance Too Paper Company President John Hargreaves said. I figured many
would start going to the local sports bars and watch football games. I started market-
ing such supplies as plastic beer pitchers, beer mugs and paper products geared toward
these local establishments.
The distributorship has also increased its focus by going after county government bid
work as well as helping supply the local agricultural industry.
Not many people realize that agriculture is a major industry in Florida. We provide a lot
of supplies for local tomato growers and the packing houses, Hargreaves said.
Of course, tourism is also a big draw in southwestern Florida. Hargreaves said the main
tourist season runs from February 15 through April 15, although snowbirds come as early
as October.
We supply hotels, condos and rental houses in response, Hargreaves said. However,
the economy in southwestern Florida remains flat. Its starting to get a little easier in our
area, but many small businesses are still hurting. I go by what I see with the small busi-
nesses because I run a small business myself.
Im always looking at the next six months and taking aim at new markets.
Helping customers with their various cleaning challenges through training is also a pri-
mary goal for Hargreaves and is employees. The company president said more customers
today are looking for help when it comes to cleaning various parts of a facility.
They want to have answers for all the new materials now available in buildings, he
said. For example, there are a lot of tile floors in Florida. Installers tell people to only clean
with vinegar and water. This is great in helping leave the tile shiny if theres no dirt, but the
grout lines are where all the dirt and dirty water end up. I will recommend one of our prod-
ucts that can break up that dirt. They can then wipe those grout lines clean with a towel.
Hargreaves started Maintenance Too Paper Company in 1981 soon after moving to
Florida as a newlywed. He had graduated from college after studying such subjects as
oceanography, business, accounting and marketing.
While in college, he worked as a janitor at an apartment complex for a time and also sold
postage meters. It was during this latter job that he became more acquainted with the jani-
torial paper industry and wanted to give it a try after moving to the Sunshine State.
With $500, I rented a small garage unit in an industrial park, had a phone installed and
started cold calling, Hargreaves said.
Thirty years later, Maintenance Too Paper Company, a Buckeye International distributor,
has expanded its offering of paper, janitorial, restaurant and safety supplies. It also strives
to provide fast and courteous delivery, in-service training and competitive pricing.
The companys customers include cleaning contractors, hospitals, retirement centers,
meat and deli stores and fire stations. The business works out of a 6,000-square-foot build-
ing that includes office space, a showroom and warehouse. It also services equipment that
it sells.
18 January/February 2012 18 January/February 2012
Ground
Breaking
Idea!
www.midlab.com
MIDLAB
I N C O R P O R A T E D
Call Today!
800.467.6294
Be Your Own
Brand
Give us the
opportunity to grow
YOUR business.
We GUARANTEE...
s The widest product
selection
s Competitive market
pricing
sPrivate brand creation
s Marketing materials
s Factory-trained sales
support
Your
logo
here!
Circle 22
The offices of Maintenance Too Paper Company of Bradenton, FL.
Circle 10
19
MISSION
T
he DPA BUYING GROUP is dedicated to increasing the sales and profits of its member
distributors and suppliers. DPAs member-driven marketing and networking organization
connects independent distributors and national suppliers within the Janitorial/Sanitary,
Safety Equipment & Clothing, Industrial Packaging, and Cleaning & Restoration industries. Group
membership enables profitable business relationships, industry awareness and lifelong friendships.
HISTORY
Distributor Partners of America (DPA) was formed in September 2000 by 67 independent high-
volume janitorial/sanitary distributors. From DPAs inception, members wanted to establish a
high caliber and selective organization to increase their sales and profits with DPA preferred sup-
pliers. The groups preferred suppliers provide discounts and marketing allowances to distribu-
tor members to achieve mutual sales and success.
DISTRIBUTOR BENEFITS
DPA offers independent distributor members quarterly marketing allowances and rebates on
purchases made with the groups preferred suppliers. The rebates are exclusive to the buying
group members. In addition to rebates, the group negotiates the best pricing, lower minimum
order requirements, extra promotions and better prepaid freight policies.
DPAs annual buying and networking conference is an opportunity for distributors to meet 1-
on-1 with over 60 supplier companies, and to learn about the latest products and industry inno-
vations. Members can also network in think tank sessions to share and learn best practices
with one another.
The meetings are invaluable because they allow distributors like me to establish per-
sonal relationships with the executive level contacts of each DPA supplier. If you have an
opportunity or a problem, you know who you can call, and you know you will receive the
maximum support. DPA President, Jeff Tishko Colker Company, Pittsburgh, PA.
The annual DPA Buying and Networking Conference will take place in beautiful San Antonio,
TX, on April 22-25, 2012 at the Hyatt Regency Hill Country Resort. DPA members will be treated
to a special green certification presentation from an industry leading expert, and also experi-
ence the excitement of a live dolphin show at the neighboring Sea Word San Antonio.
DPAs website is a valuable resource that enables members to source products with the groups
manufacturers, check out the latest promotions and stay connected with each other. In 2012, DPA
will be launching a new and improved website with even more tools for distributors.
GROWTH THROUGH OPPORTUNITY
In order to compete in todays economy a distributor needs to be versatile and have access to a
large product offering at a moments notice. DPA allows members to challenge for comprehensive
bid opportunities and to meet the increasingly diverse product demands of their customers.
DPAs 150-plus supplier programs include companies within the Janitorial, Safety, Packaging
and Restoration industries. The groups procurement power and product diversification strategy
allows distributors to broaden their business model and find sales opportunities that they previ-
ously didnt know existed.
We supplemented business already this week with good margin orders using DPA sup-
pliers of first aid kits, custom signs and GFCI electrical products. These were all on exist-
ing jan/san accounts. DPAs programs have opened industrial/safety oriented business
opportunities that we traditionally overlook simple diversity has accomplished a bunch
for me. Brian Magazine, Gem Chemical, Evansville, IN
DPA distributors can meet the personal protective equipment (PPE) needs of their end-users by
choosing to attend DPAs safety only products show.
Specialty Cleaning and Restoration is another growing market and once again DPA is ahead of the
curve. The groups negotiated product offering includes supplies for mold mitigation & remediation,
smoke & fire damage, specialty carpet cleaning, floor care, tile & grout cleaning, and stone care.
DPA membership also gives distributors access to packaging supplies such as stretch & shrink
wrap, packaging tapes, cushioning, bags, corrugated boxes and more...
OPERATIONAL SAVINGS
DPA saves its member distributor and suppliers money on their operational expenses! The
group has contracts with several Service Providers and Human Resource Companies that offer dis-
counts to the groups members. Discounts include credit card processing, shipping & freight,
payroll, cellular phones, inventory management software, catalogs, e-commerce platforms, and
logistical management. Recently, the group has partnered with a collection agency to help mem-
bers recover outstanding invoices. DPA is always looking for new ways to save members money
at every-turn. Interested companies can visit www.DPASAVINGS.com to learn more about DPAs
operational savings platform.
DPA SUPPLIER BENEFITS
DPA preferred supplier programs are a way for suppliers to gain new distribution and also to
strengthen their relationships with existing customers. The group only partners with a limited
The DPA Buying Group
P
ro-Links plan for 2012 is to continue expanding on its core programs to drive
growth and success among its distributor members. According to Paul Lemieux,
President and CEO of Pro-Link, these programs include: secure more national
account business; continued update and expansion of online training for DSRs; and to de-
velop business, sales and marketing expertise at Pro-Link headquarters which can then be
deployed throughout Pro-Link.
Lemieux adds, These programs help increase sales and market share for our distributors.
In fact, the programs seem to be the right mix, as most of our members enjoyed meaningful
growth in 2011.
Securing national account business has been successful on many fronts, including the con-
sistent addition of new accounts.
Lemieux anticipated this growth noting, More and more companies want to standardize and
centralize the purchase of facility maintenance and cleaning suppliers. And Pro-Link is in a
unique position in the industry to help these kinds of companies. Once our systems and in-
frastructure were in place, we hired the right people to build and maintain these core accounts.
The level of support and commitment Pro-Link receives from its members for national ac-
counts has surpassed any expectations.
Pro-Link members help win national business for the group. Theres focus on what would
help me and my network, not what would just help my business, says Russell Seybold, the
Director of Strategic Accounts at Pro-Link.
Lemieux adds: The dedication, participation and support of our members is amazing. Our
(newest) award for distributors who have consistently championed and supported Pro-Link
products and programs seems to have become a friendly competition among our members.
They value the assistance they provide Pro-Link and their fellow distributors, and also thrive
on the recognition from us and their peers.
Pro-Links Online Training Center (OTC) remains quite a success among Pro-Links dis-
tributor-members.
The OTC is a comprehensive online training resource for these distributors. It was launched
in 2009 and now offers over 25 courses. These courses include the basics of jan/san products
and cleaning procedures, as well as OSHA required training classes. Its a great way to get new
DSRs productive quickly, and also helps experienced sales people update their knowledge.
The goal is to efficiently and effectively deliver training on Pro-Links products and pro-
grams for distributor salespeople to become more knowledgeable, and to bring more value to
the end-customer, says Lemieux.
The system, available to Pro-Link distributors on its website, allows DSRs to take the train-
ing classes on various Pro-Link products and programs on their schedule, not a preset time
where conflicts could occur. The system incorporates quizzes and tests to help ensure knowl-
edge retention.
Recognition to the salespeople who take the time to enhance their knowledge is a key
component of a training program. We, and our distributor-member management, are able to
track who has taken which, when, and how they did on the tests. This information helps us
all reward DSR self training efforts appropriately says Lemieux.
Pro-Links commitment and delivery of offering core services is one thing that has not
changed. These core services continue to be well-received and very successful. For ex-
ample, Pro-Link has one of the industrys most favorable ratios of field sales support peo-
ple to distributors. This business strategy provides a high level of support, training and
field coverage.
Pro-Links regional managers work with distributor members to conduct sales and prod-
uct training meetings, they work with distributor salespeople on end-user calls, and they
provide educational services, such as, Right to Know end-user training.
Our regional managers bring significant value to our distributors, helping them secure
new business, roll out new Pro-Link programs and ensure distributors sales people are
well versed in our offerings, says Lemieux.
Another core offering is Pro-Link members exclusive access to thousands of Pro-Links
branded products in more than a dozen different categories. In the vast majority of cases,
Pro-Link members work in non-competing locations or markets and use the Pro-Link brand
as their own controlled brand. Distributor-members rely on Pro-Link to supply not only
top-quality products, but also professional sales materials, training and literature.
Pro-Links comprehensive green cleaning program, introduced several years ago, has
been used by many of its distributors to develop significant new business in their local
markets. Pro-Link, and its members, have been featured in industry articles on facilities
choosing the Pro-Link green solution. According to Lemieux, the program is designed to
take a big-picture approach to green cleaning and the use of environmentally preferable
products and systems.
We want our members to clearly understand what green cleaning is all about. They can
then advise their customers on how to incorporate green cleaning into their facilities, and
take advantage of its health, productivity and cost-saving benefits, says Lemieux.
He adds that the company is continuing to enhance its green program. As an example,
Pro-Link introduced new foam skin care systems, with all refills being biobased. Several
also meet the EcoLogo standard for environmental leadership and proven performance.
These new products expand upon Pro-Links full line of bio-based chemicals (under
the name BioLink), introduced in early 2010. Biobased products are made with natu-
ral, renewable resources such as soybeans, coconuts and corn. As with the BioLink prod-
ucts, the foam soaps take sustainability a step further by meeting or exceeding the
minimum requirements for bio content as required by the U.S. Department of Agricul-
tures (USDA) BioPreferred program. This means they qualify as BioPreferred prod-
ucts for federal government procurement.
In addition to green cleaning, Pro-Link has put tremendous emphasis behind the build-
ing service contractor (BSC) market the largest market segment for jan/san distribu-
tors. A couple of years ago, Pro-Link launched its BSC Program for the companys
distributors. Originally, the program was launched in the form of a BSC Resource
Book. Now, all the content has been made available electronically on Pro-Links dis-
tributor website. This allows the information to be continually and easily updated.
The program addresses industry trends, BSC buying habits, purchasing concerns and
the problems BSCs face in their daily business operations.
Our first goal was to present detailed information on the many business challenges
facing a BSC, says Mike Nelson, Vice President of Marketing for Pro-Link.
The BSC Program also includes tools, ideas and training that Pro-Link distributors
can use to better serve contract cleaners.
Our premise is that the better distributors know and understand this market, the bet-
ter they can address their customers needs, says Nelson.
Information provided to Pro-Link distributors to share with their BSC customers
include:
Bidding forms and a new account start-up kit for distributors;
Detailed product order pads to expedite product selection and reordering;
A budget tracker designed to keep track of expenses on an account-by-account basis;
A newsletter series, BSC Adviser, which provides articles addressing business is-
sues that BSCs commonly face; and,
Ten training presentations (in English and Spanish) covering such cleaning tasks as
floor scrubbing, restroom maintenance and carpet extraction.
In addition to these tools, Pro-Link has developed customizable add-on services sell
sheets to help BSCs extend their scope of work with existing customers.
We emphasize in the BSC Program how important value-added services are to BSCs,
continues Nelson. Its hard to become a business partner with a big-box store. BSCs
know this and that is why they value their business relationships and partnerships
with their Pro-Link distributors.
Pro-Links GSA program, launched in late 2009, is another core competency that re-
mains a key initiative.
We identified that selling to the federal government represented a major opportunity,
but also a significant challenge to jan/san distributors, say Paul Lemieux.
He added that the opportunity is the sheer purchasing power of the federal govern-
ment. The challenge comes from the difficulty in being awarded a GSA contract some-
thing that requires a significant amount of time and energy.
Most jan/san distributors would find the amount of work required to get a GSA con-
tract was not worth the potential payback. But this kind of opportunity is perfect for Pro-
Link to tackle centrally, and then let our membership reap the benefits, stated Lemieux.
Pro-Link structured its GSA program so that its distributors can sell directly to federal
facilities in their local markets under its GSA contracts. In addition, Pro-Links program
matches government quote solicitations with their local Pro-Link distributor.
Lemieux added, It is really a perfect scenario for a group like Pro-Link our dis-
tributors sell and service the local business, something they are all good at doing, and Pro-
Link handles all the administration, paperwork and reporting.
In looking ahead to 2012, Lemieux said, The combination of our strategic approach
to distribution, our product and marketing programs, our strong field support and our na-
tional accounts focus is being very well received by our membership.
Pro-Links distributor-members also enjoy another, less tangible benefit: The oppor-
tunity to network with peers and share best practices. Pro-Link provides at least two for-
mal opportunities each year for members to get together, including an annual meeting
held in the spring.
The opportunity to gather with fellow members is consistently ranked very high by
our distributors, says Lemieux. Because we have little overlap among our distributors,
they are comfortable sharing ideas and helping solve each others problems.
Despite a slowly recovering economy in 2011, Pro-Link continued to invest in new
ideas and new opportunities for its distributor-members. This means that Pro-Links dis-
tributor members are well positioned to take advantage of growth in 2012.
Visit www.prolinkhq.com.
20
From Pro-Link
Pro-Link Continues Expansion Of Core Programs To Increase Distributor Sales
T
ake advantage of Pro-Links
programs and grow your business,
even under the harshest conditions.
Contact us to learn how we can help
your business thrive and become the
healthiest jan/san distributor in your
market!
Pro-Link delivers:
G Sales Generating Programs
G Field Support and Training
G Proprietary Branded Products
G Professional Literature
G Selling Tools
G Strong Peer Support Network
G Industry Leading Rebates
To watch videos of our members
talking about the benefits of
belonging to Pro-Link, go to:
www.prolinkhq.com/thrive
To find out more
about joining
Pro-Link, contact:
Brian Slack
Vice President of Sales
brian.slack@prolinkhq.com
877-LINK 2 PL (877-546-5275)

Circle 28
22
J
oining a buying group like The United Group (TUG) adds
strength and buying power to distributors seeking to purchase from
certain vendors. Suppliers within a buying group are often more
available to a group than they might otherwise be to a distributor making
purchases alone. Without the strength-in-numbers buying power of a
group, many independent distributors cannot compete against larger,
chain distributors. The United Group works to maximize marketing al-
lowances by keeping operating expenses low.
The United Group is a nationwide marketing and sales organization
for independent distributors that promotes strong relationships be-
tween members and suppliers, for increased sales and enhanced prof-
itability for all. Headquartered in Monroe, LA, The United Group
was founded more than 28 years ago and connects over 350 Member
Stockholders with 170-plus Preferred Suppliers, including major re-
distributors.
Vendors in The United Group have already been verified for industry
longevity, proven success, relevance, quality and special attributes of
their products, as well as breadth of product lines. Purchases from Group
vendors generate marketing allowances for members, and a number of
Preferred Suppliers offer volume discounts in addition to contracted re-
bates. TUG is able to offer private label product lines in a number of cat-
egories available exclusively through its Preferred Suppliers.
TUG targets three primary market segments, Janitorial/Sanitary, Food-
service, and Industrial Packaging and serves customers across North
America. According to United Group President Tobie McKown, We
monitor our supplier relationships and carefully consider the value that
our members receive. TUGs executive staff negotiates contracts with
vendors for the greatest benefit to members, addressing pricing and mar-
keting allowances, and makes all negotiation and contract details avail-
able to every member at any time of day or night.
The United Group continually seeks potential distributor members in
geographic areas where additional marketplace coverage might be
needed. TUG vets each prospect to confirm the extent to which it is a vi-
able and growing business, and ascertains from what vendors they pur-
chase to evaluate how many existing United Group Preferred Suppliers
are in the mix and any potential suppliers. Existing members with prox-
imity are polled as to the extent to which their service area might over-
lap with the prospective members. Any Group member has the right to
voice an objection to adding a new member that encroaches on their com-
panys territory.
The United Group charges no membership fees, and every member of
the Group owns an equal share purchased at a low symbolic cost. All
members are afforded the same opportunities to increase their involve-
ment with the Group through participation. Member Stockholders can
meet with one another at regional meetings and with Preferred Suppliers
at TUGs annual national conference, helping to cement long-lasting
business and personal relationships.
Members are encouraged to participate in market segment committees
which confer via video conference up to six times a year, and may elect
to serve as Executive Vice-Presidents (EVPs) representing their com-
mittee. EVPs confer up to twice a quarter via conference call, and their
summary reports appear in TUGs United Connects magazine. TUGs
Board of Directors, comprised of elected Member Stockholders, meets
annually at TUGs yearly conference and supplier review meetings.
TUGs full-color news and marketing magazine, United Connects,
consists of industry news, product news, member and supplier profiles
and other articles of special interest to the Group. TUG publishes news
items free of charge to any Member Stockholder or Preferred Supplier.
The magazine is distributed by mail to members and vendors and on the
Groups website, www.unitedgroup.com. Preferred Suppliers are invited
to support the magazine through paid print and website advertisements.
TUGs interactive website provides Member Stockholders with infor-
mation on solutions to shared business concerns and Preferred Supplier
new product and system sales flyers, product training videos, news re-
leases, and promotional specials. The website offers a secure password-
protected portal where Member Stockholders can exchange information,
ideas, and requests to work together to service national accounts and may
check rebate earnings in real time. TUGs Maximizing Member Outreach
Program, known as MMOR, gives every member the opportunity for
face-to-face interaction with the Groups management staff. MMOR
helps to address member concerns, answer questions, and announce new
suppliers and products.
In 2011, The United Group expanded its ranks with a whopping 52
new distributor members and 20 new supplier partners, and TUGs gross
annual revenues exceeded those for 2010. TUGs 2011 National Confer-
ence in March in Orlando, FL marked record attendance for the event
and introduced new Conference features, including a keynote speaker
and custom, proprietary scheduling software for member-supplier meet-
ings. TUG staff created the software with a developer, and its function-
ality allows members to choose the vendors for their meetings, rank them
in order of priority, and to indicate when they are unavailable. Suppliers
can use the system to view their schedules, search member schedules for
availability and request additional meetings. The new system was met
with overwhelming favor by attendees and has been tweaked for even
greater control and ease of use for this years conference.
What does 2012 hold for The United Group? For one, TUGs National
Conference on April 15-19 at The Wynn Resort in Las Vegas promises to be
another fun and worthwhile experience where relationships are forged and
strengthened. TUGs website is slated for major redesign and reconfigura-
tion that will add valuable features and content for members. And in McK-
owns words: I can assure you that The United Group will continue its focus
on providing value and encouraging profitability for all of its stakeholders.
For more information, visit www.unitedgroup.com,
or call 318.348.0806
From The United Group
Connecting Members & Suppliers:
Enhancing Profitability For All
Circle 38
24
What Do The 'Big Box' Competitors Have That Independent Distributors Don't?
That is the question Mark Bozich, president of NISSCO asks. "Our distributor mem-
bers have years of Jan/San experience, a trained and educated staff, roots in the com-
munity, competitive pricing, and a name reputation built with integrity and hard work.
'Big boxes' don't have all these business assets."
What the 'big box' does have is a coordinated and consistent marketing program that
is good at being found. "The fortunate 500 Big Box retailers have taken their consumer
expertise and applied it the industrial sector," Bozich continues. "And we must adopt
their strategies in retaining our present account base and finding our next customer.
"Remember the consumer in every business
has changed and the Big Box competitors are
well versed in their decision making pattern.
Once, the aggressive cold call sales person
was the rainmaker of the organization, finding
the decision maker at new accounts and culti-
vating a relationship. Now that decision maker
is a proactive buyer," he adds.
"The next customer of our distributor is not
waiting for a sales person to call them; they
are defining a need and using their smart
phone, iPADS, tablets, and laptops to find so-
lutions and products," Bozich concludes. The
days of finding the next customer have been
replaced with the need to place your business
where your next customer is looking.
In addition to the 85 traditional purchasing program relationships that have been
the core of NISSCO success the past 27 years, NISSCO has taken the lead on devel-
oping end-user marketing strategies for its suppliers and distributors. It has recently
launched a partnership with a newly formed resource for Jan/San sales and marketing
services AXIS Group Marketing Organization (GMO).
"AXIS GMO brings the marketing expertise, tools and implementation strategies
used by Fortune 500 companies directly, and affordably, to our members," announces
Bozich. "This is truly a game-changing program for our distributors. Through AXIS
GMO, we just leveled the marketing playing field for our distributors with the largest
'big boxes' in their markets."
Fortune 500 Marketing Within Reach
The "big boxes" have marketing departments that work full-time to create consis-
tent messaging through print ads, direct mail, online advertising and e-marketing.
They have the resources to customize traffic-building videos, make facebook posts,
create E-newsletters, and mail monthly product postcards.
"Independent distributors are not set-up to easily handle this array of marketing ac-
tivities," states Ginny Petru, director of marketing for NISSCO and an AXIS partner.
"Nor do they find it manageable to keep up a consistency in staying in front of their
customers, such as sending regular E-newsletters, facebook posts, or invoice stuffers.
AXIS GMO becomes the reasonable, affordable, and trusted marketing partner to im-
plement these activities."
The marketing services available through AXIS GMO include the full range of
media including electronic, digital, and traditional platforms. "AXIS GMO excels at
placing companies where their next customer is looking, creating an image that re-
flects the company's professionalism, and giving customers reasons to purchase from
them."
Whether it is making sure you are at the top of the list for Google, generating con-
tent marketing ideas, assuring your monthly e-newsletter is done, creating YouTube
videos, posting on your Facebook account, writing case studies, or creating sell sheets,
AXIS delivers with surprising affordability to NISSCO members.
Business Development Seminars
The NISSCO Buying Conference is well-known in the industry for its business-build-
ing atmosphere and structure. "Buying Conference week is the time to work ON your
business," notes Bozich. "We maintain our highly successful series of one-on-one ex-
ecutive meetings and enhance the experience by adding free seminars with content
specifically geared to the independent Jan/San distributor.
"Between our conference, business seminars and annual goal maker trip, we provide the
vehicle for executives to meet in both business and casual settings to develop the professional
and personal relationships that are the foundation of long-term relationships, he adds.
This year's seminar "Marketing in a Click, Click World" is comprised of two power-
packed sessions. The first session addresses "Po-
sitioning Your Business for Online Success."
Attendees will learn the fundamentals of online
marketing from search engine optimization to so-
cial media marketing and everything in-between.
The second session will address "Enriching
Your Business with Content Marketing." When
a company engages in good content marketing,
61 percent of customers are more likely to pur-
chase. Participants will learn how to implement
this marketing strategy with online and tradi-
tional marketing platforms.
Each attending distributor will receive a com-
plete analysis of their total marketing program
and meet one-on-one with the AXIS marketing
team to review that existing program and create strategies to enhance their local market
presence.
"It is all about helping distributors in their local market," notes Bozich. "NISSCO is
the leader in providing traditional buy-side programs from the top industry suppliers,
now it is time to provide the marketing tools to get their businesses found." Conference
attendees will learn advanced strategies used by the country's top corporations and tech-
niques they can begin implementing right away.
Ongoing Access To Resources
NISSCO distributors have access to valuable resources throughout the year. There are
monthly NISSCO E-newsletters that provide updates from NISSCO suppliers, market-
ing resources and promotional ideas. The NISSCO website offers a "content rich" page
with "cut-and-paste" items, such as product videos and white papers that distributors
can add to their websites or use in e-mails to their customers.
NISSCO distributors have direct access to the resources at AXIS GMO for small proj-
ects or major promotional undertakings, all at a deep discount.
The NISSCO Buyers' Guide is published semi-annually and puts NISSCO resources
and supplier information at a distributor's fingertips. Beginning in 2012, the Buyers
Guide goes online in addition to the print version.
The supplier to distributor to end-user sales model is the foundation of NISSCO and
we view it as our core mission to foster that sales channel. The support that AXIS GMO
brings to our business model makes us unique and the perfect place for the independent
distributor, states Bozich. "We are here to support our members, and provide them with
the tools and strategies to not only compete with the 'big boxes,' but actually take steps
to collapse them in their local markets."
For more information about NISSCO, visit www.nissco.com,
email info@nissco.com, or call 800-229-9541.
Article provided by Ginny Petru, the director of marketing for NISSCO and a partner in AXIS GMO.
She is president of Petru & Associates, a marketing communications company that has
provided services to the JanSan industry for 20 years.
From NISSCO
Helping Independent Distributors Collapse The Big Box

Circle 25
26
DDI System Revolutionizes
E-Commerce Storefronts
Driven By DDI System's
Inform Business Software
Outsell the competition with online purchasing options for current cus-
tomers (B-to-B) and anonymous shoppers (B-to-C). DDIs integrated e-com-
merce solution combines the power of a complete back-end distribution
software with unparalleled e-commerce software and customer service tools.
Avoid the need to update and maintain a separate website and/or database
eliminating duplicate tasks. DDIs inform utilizes existing data to create
an online storefront complete with images, descriptions, attachments, fea-
tured and sale items, new products, and much more. Existing B-to-B cus-
tomers will love the virtual customer service desk where they can check
order status, email themselves invoices and place new orders based on their
favorites list.
New B-to-C features include nationwide sales tax calculations, automated
shipment charges and instant credit card processing. See how DDI Systems
inform software will provide the competitive edge needed to succeed for
today's online shopper.
Learn More - Call 877-599-4334 or visit ddisys.com.
Many of the benefits provided to members of industry specific market-
ing/buying groups are well known. The cost savings afforded to the small and
mid-size distributor through centralized purchasing can make a significant dif-
ference to their bottom line. Group sharing of industry knowledge is also a key
advantage. Learning from your peers provides insight into new markets, new
products and even improved operational workflows. Now, lets apply that same
mentality when evaluating software solutions to move your business forward.
What value does a group member gain by selecting a preferred provider of
ERP business software?
One of the most significant ways to impact a dis-
tribution business is to adopt todays technology and
the latest developments in software features. Mar-
keting/buying groups understand this benefit, allow-
ing leading solution providers into their group
membership. These software vendors usually have
proven expertise and the size and industry focus as-
sociated with these buying groups. They work hard to
get to know their members and provide consultation and workflow improve-
ments through technology. There is added value to be gained when members
utilize preferred service providers.
Preferred Service Providers Are Key
With the many different options available to wholesalers today, the task of
selecting a new ERP solution can be confusing. Preferred service providers
are an excellent place to start gathering information and come with many in-
stant benefits when selected.
Time Savings First and foremost, if the buying group endorses a software
solution, that solution comes with a level of prescreening that saves evalua-
tion time amongst its members. The group has already established this solution
to be relevant and valid in its industry, containing the features necessary to run
daily operations and, in some cases, increase sales. In addition to the groups
endorsement, it is easier to contact fellow group members for insider reviews
and real-world experience from conversion and data transfer to ongoing up-
grades and customer support.
Cost Savings Whether the savings are offered on the initial deal, through
trade show and meeting specials, or through rebates, members receive top value
with preferred providers a value not typically achieved with outside ERP
providers. Group members can ban together to submit feature requests, reduce
development costs and speed up timing.
Industry Understanding Established relationships offer insight into the
current focus and direction of buying group members. This knowledge assists
software companies in developing industry specific
workflows that are geared toward group requirements
and operational nuances. This understanding results
in smoother transitions, better training and increased
customer support.
Group Specific Integrations Group inspired
developments also benefit each individual company.
Purchasing and reporting integrations enable whole-
salers to quickly place their purchases and easily sub-
mit necessary group reporting with the click of a button. This in itself increases
efficiency and productivity levels, saving hours of work each month.
There is no doubt to the benefits small and mid-sized distributors maintain
through marketing/buying group membership. For those considering joining a
group, or if they already have, be sure to take a look at a groups preferred so-
lution providers and take advantage of technology partnerships. Finding a soft-
ware provider with a fully integrated feature set including inventory,
accounting, todays CRM, WMS and e-commerce that effectively works with
a buying/marketing group can make all the difference.
Rayna Naclerio is the marketing manager at DDI System and can be reached
at rayna@ddisys.com. DDIs inform distribution software is a preferred choice for
many marketing/buying groups in the jan/san, paper and packaging industry.
Group members across the country are increasing sales and achieving higher
profitability with informs comprehensive feature set.
Learn more at ddisys.com or email sales@ddisys.com to see an online demo.
From DDI System
Understanding The Benefits Of Preferred Software Providers
Jansan & Paper Distributors Top Choice for
High Performance Software
DDI System is Proud to Support Members of:
AFFLINK DPA SMA FEDA
ISSA Network NISSCO NJSSA
NPTA Alliance Pro-Link The United Group Triple S
Join the thousands of users succeeding with informs
integrated e-commerce, accounting, inventory, CRM,
sales tools, performance analytics and so much more.
877-599-4334 ddisys.com @DDISys
Circle 8
28
A
ll-Windows SQL-based distribution software is very easy to use. Thats how
STEP1 Software describes its state-of-the-art distributors system, designed specif-
ically for the jan/san industry.
STEP1 has used its 35 years of experience with the jan/san industry to create a software
package that addresses the needs of every aspect of business.
Its new iPad app for sales reps is a big success. Use this impressive tool to enter orders,
check stock, enter quotes and manage territory using the USAs favorite tablet.
Heart and soul of the distribution business is order entry. This is the most important point
of contact between a customer and a company. STEP1s Order Desk is designed to have
every answer just one click away. Customer service people can see when the last order was,
what the last price was, what the new price should be, and what this customer should be or-
dering today. Credit and payment history are immediately available, whenever they are
needed. New items are just a click away and so is the on-line catalog.
For the owner, STEP1 has two impressive tools.
First is the CEO Dashboard, which lets users see all the vital stats of their business at-a-
glance. Extensive drill-downs allow the user to investigate anything that looks different
than what was expected. Users can also set goals that help track their progress.
Second is STEP1s new Dimensions Business Intelligence system. Dimensions is an
easy to use guided query system for the owner or manager. See which items are doing best
with customers, and see the range of special prices being offered to customers for each
item. One more click will show all similar customers who have NOT yet purchased this
item.
The information available to the Sales Manager is amazing. Users will instantly be able
to see how the company is performing versus goals. This tracks through to sales offices if
the user has multiple branches, then tracks through to all the individual sales people. Be able
to sort and search the data to see margins by customer, by item, or by vendor. This is a sep-
arate module available just for the sales manager that automates the normal tasks of this job.
STEP1 also has several tools for a companys customers. There are two customer
order entry systems available. One is browser based, and will show the customer
special pricing on any item he/she has previously purchased along with pictures and
descriptions of the items. The other is a package that connects directly to you, and
shows the customer status of pending orders and pricing on any items that they have
not already purchased. There is also a package for very large customers that help these
customers track their budgets and consumption. This is very useful for customers like
school districts, city and county governments, and health care companies. STEP1 also
integrates with JM Catalog, which is an on-line catalog featuring thousands of items
in the jan/san industry.
Customer special pricing is always an issue. STEP1 has a package called Price
Manager that helps take some of the work out of all the special pricing. A company
can use Price Manager to assign pricing discounts or markups to groups of items for
a customer. For example, a company might have a policy of 23 percent discount off
of all linear low-density liners for the hospital. This way, no matter what liner they
choose, the pricing will be automatic and correct. This feature has helped STEP1 cus-
tomers immensely. Just think of all the time spent with customer pricing issues.
STEP1 also has a margin preservation system, so that if costs go up, it shows the
company what it should charge to maintain the same margin as the last purchase for
this customer.
For those companies that have a service department for machine repair,
STEP1 has an excellent solution called the Service Desk. This package tracks ma-
chine repair by serial number, so that a company can easily recall a machine and see
all the previous service history. It also tracks total number of times the machine has
been in for repair, and the total amount spent on repairing the machine.
STEP1 customers have found this very useful because it helps pinpoint trouble-
some machines that would be less expensive for the customer to replace and stop re-
pairing the old one. Status codes allow a company to see at-a-glance the status of
every job in for repair. Statuses such as On Bench or Waiting on Part allow com-
panies to keep customers quickly informed of the status of their repairs.
Service Desk also has a companion product called Service Manager. The Service
Manager package tracks billable time by service reps. This allows the owner or man-
ager to determine the true profitability of the Service Department. It also tracks turn
around time of equipment and other key Service Department statistics.
Warehouse people will enjoy the Warehouse Manager. This package allows ware-
house personnel to see all the orders waiting on delivery and lets them sort the orders
into truck runs on-screen. The system also allows them to grab a wave pull ticket,
which would allow them to make one sweep around the warehouse and pick all orders
for a truck run at once (this is not required, just optional). Customers have reported
savings of about 3 hours per 100 orders by doing it this way, and have increased pick-
ing accuracy.
Warehouse Manager also has a feature to mark an entire trucks orders as
shipped with one click. Once marked, the computer knows this inventory is out of
the building and wont show as floor stock. Haz-Mat issues are also addressed with
this package.
Billing is very easy, since the orders are already organized by truck. When the truck
comes back, just handle any exceptions that need to be addressed. Then with one click
all orders on the truck are billed. If bills need to go with the truck, then there is an op-
tion to accomplish this as well.
General Ledger, Accounts Receivable, and Accounts Payable round out the
package. The G/L is completely integrated and very automatic. A/R and A/P have fea-
tures built in that STEP1 customers have suggested to make their jobs easier and faster.
STEP1 combines the most modern technology with a package that addresses every
aspect of a business. STEP1 is the system of the future for jan/san distribution, and
the future is today. Visit www.step1.com.
Largest InstaIIed Customer Base
Longest Tenure of Service to You
AffordabIe, Caring & TimeIy Support
Top-Notch Training & Data Conversion
Key Buying Group AfIiations
$$ '3$ ''3$ 3$ 3$ 3$ ''3$ 3$ '' $$ 3$ 3$ '3$
2QH6WHS$KHDG
STEP1 Business Products 3547 Old Conejo Rd. #104
Newbury Park, CA. 91320 805-499-7561 800-553-2602 Fax: 805-499-7783
www.STEP1.com email: salesSTEP1.com
6RIWZDUH
6ROXWLRQV
#1 $0llN8f0 F80k80
l 100 l8l$8 l008lf
Circle 37
From STEP1 Software The Future Of Jan/San Distribution Is Here
Circle 12
ABCO Products Corp.
6800 N.W. 36th Avenue
Miami, FL 33147 USA
Phone: 305-694-2226 Ext. 6007
Fax: 305-691-8471
E-Mail: chrism@abcoproducts.com
Website: www.abcoproducts.com
Company Officers: Christopher Meaney
Products: ABCO Products is a certified minority
business enterprise that manufactures and markets
color-coded cleaning tools, brooms, mops, buck-
ets as well as accessories into the jan-san, indus-
trial, retail, safety, foodservice and quick service
restaurant channels. 12
Absolute Coatings, Inc.
38 Portman Rd., New Rochelle, NY 10801 USA
Toll Free: 800-221-8010 Fax: 914-636-0822
E-Mail: kfreeman@absolutecoatings.inc
Website: www.lastnlast.com;
www.polycare.com
Products: Absolute Coatings, Inc. is a leader of
wood floor finishes and maintenance products.
Founded in 1923, ACI provides quality, water-
borne and solvent-based VOC compliant finishes
for every market. Proven quality in gym and wood
floor coatings. 12
Absorbcore, LLC
30275 Lorain Rd., North Olmsted, OH 44070
Toll Free: 800-786-5505 Fax: 440-779-9243
E-Mail: info@absorbcore.com
Website: www.absorbcore.com
Products: Absorbcore disposable restroom mat-
ting improves facility safety, appearance and pre-
vents urine damaged floors. 11
ACS Industries, Inc.
One New England Way, Lincoln, RI 02865 USA
Phone: 401-769-4700 Fax: 401-333-6088
E-Mail: rbeaudette@acsind.com
Website: www.scrubble.com
Company Officers: Steven Buckler, President;
Rory Beaudette, Vice President - Sales
Products: The Scrubble Division of ACS Indus-
tries has been manufacturing professional cleaning
products since 1939 for the foodservice, janitorial
and sanitary supply markets. ACS manufactures a
full line of cleaning products, including metal
scrubbers, scouring pads, grill cleaning items, soap
pads, mops, brooms, brushes, non-woven floor
pads, steelwool floor pads and sand screens. 12
Action Pump Co.
170 Chicago St., Cary, IL 60013 USA
Toll Free: 800-273-6900 Fax: 847-516-0033
E-Mail: marty@actionpump.com
Website: www.actionpump.com
Products: Action Pump is a manufacturer of
drum and pail pumps along with grease, oil and
lube products. 12
Advanced Vapor Technologies, LLC
5901 23rd Dr. W., Ste. 103
Everett, WA 98203 USA
Phone: 425-775-9000 Fax: 425-775-1993
Website: www.advap.com
Products: AVT Steam Vapor Systems, combined
with Nano Crystal Disinfection Technology
(TANCS), cleans and disinfects virtually any
surface using tap water. Chemical exposure and
residual noxious odors are reduced by employing
AVT systems, which are applicable for multi-pur-
pose, multi-surface disinfection. 12
Airosol Company, Inc.
P.O. Box 120, 1206 Illinois St.
Neodesha, KS 66757 USA
Toll Free: 800-633-9576 Fax: 620-325-2602
Website: www.airosol.com
Products: Airosol has continuously expanded its
line of products over the companys 68-year his-
tory. The companys products now include insec-
ticides, metered air fresheners, cleaners, adhesives,
lubricants, specialty coatings and additives. 11
AJM Nino Corp.
22 Church St., Ramsey, NJ 07446 USA
Phone: 201-236-8555 Fax: 201-236-0288
E-Mail: johnjr@ajmnino.com
Website: www.ajmnino.com
Company Officers: John Morin Sr., VP of Busi-
ness Development; Mary Morin, Owner/Presi-
dent; John Morin Jr., Operations Manager;
Melissa Sutley, Office Manager
Products: Private label floor pads, environmentally
conscious cleaners, paper and plastic. Microfiber
mopheads, nitrile gloves, hands-free dispensers,
sanitizers and disinfectants. Residential and com-
mercial brand name paper products and cleaning
chemicals. Everwipe paper and wiper, can liners -
all sizes, and Rubbermaid waste receptacles. 12
Aldran Chemical, Inc.
1313 N. Carolan Ave., Burlingame, CA 94010
Toll Free: 800-969-3378 Fax: 650-347-8241
E-Mail: sales@aldranchemical.com
Website: www.aldranchem.com
Products: After 37 years of blending and private
labeling, Aldran products are made to order. Any
quantity gets bottom line pricing. 12
Alliance in Mfg., LLC
3736 Windsor Place, St. Louis, MO 63113 USA
Toll Free: 800-613-1086 Fax: 800-613-1096
E-Mail: sales@aim-alliance.com
Website: www.AIM-Alliance.com
Products: Hard to source is companys specialty.
Aim Alliance manufactures a broad, innovative
line: wastebaskets, safety signs and kits; flatmop
systems; razors, scrapers; sprayers; washroom ac-
cessories and dispensers; waste/recycle recepta-
cles; floor squeegees; dustpans; mopping
equipment; window cleaning and carts. 12
Amano Pioneer Eclipse
1 Eclipse Road, Sparta, NC 28675 USA
Toll Free: 800-367-3550 Fax: 800-949-2914
E-Mail: sales@pioneer-eclipse.com
Website: www.pioneer-eclipse.com
Company Officers: Tom Benton, Pres/CEO
Products: Amano Pioneer Eclipse produces me-
chanical and chemical solutions for cleaning and
maintaining all types of flooring. This includes
vinyl composite tile, granite, marble, concrete, car-
pet, linoleum and marmoleum. The company also
produces a full line of environmentally preferred
cleaners whose chemistry is ideal for hospitals,
schools, hotels, offices and retail environments. 12
American Dish Service
900 Blake Street, Edwardsville, KS 66111 USA
Toll Free: 800-922-2178 Phone: 913-422-3700
Fax: 800-367-5859, or 913-422-6630
Products: ADS is a manufacturer of commercial
dish machines ranging in size from undercounters
to 66-inch conveyors. It also produces "Energy
Star" units for both low- and high-temperature
sanitation. Program is designed to increase chem-
ical sales. Training is available. All equipment is
manufactured in the USA. 12
American Paper Converting Inc.
1845 Howard Way, Woodland, WA 98674 USA
Toll Free: 866-922-5272 Fax: 360-225-0478
Website: www.americanpaperco.com
Products: American Paper Converting Inc., (APC)
manufactures bathroom tissue and paper towel
products. APC Inc., was founded in 1997 to be a
flexible and innovative supplier of towel and tis-
sue to janitorial and food service distributors. 12
Americo Manufacturing Co., Inc.
6224 N. Main Street, Acworth, GA 30101 USA
Phone: 770-974-7000 Fax: 770-974-0614
Website: www.americomfg.com
Products: Americo is a prime manufacturer of a
complete line of floor maintenance pads, hand
pads and related non-woven products. Also of-
fered are vinyl-backed floor matting, logo mats,
anti-fatigue matting and restroom care products
including deodorizing urinal screens. 06
Amrep, Inc.
425 Franklin Rd., Ste. 530, Marietta, GA 30067
Phone: 770-422-2071 Fax: 770-422-1737
E-Mail: info@amrep.com
Website: www.amrep.com
Company Officers: Joe Seladi, President; Dave
Simonson, Executive Vice President
Products: Amrep is a national manufacturer of spe-
cialty chemicals, with product lines in the chemical
industry including aerosol, liquid and lubricant
products. Amrep offers product innovations, quality,
service and support. 11
Anderson Chemical Company
325 South Davis Ave., Litchfield, MN 55355
Toll Free: 800-366-2477 Fax: 320-693-8238
E-Mail: acarlson@accomm.com
Website: www.accomm.com
Products: Anderson Chemical Company offers
LOW COST DISPENSING AT YOUR FINGERTIPS!
Our easy to use Portable Dispensing Unit (PDU) meets all ASSE 1055 standards for
endurance, pressure, and burst testing. The enhanced functionality, and ability to use
with virtually any of your containers, makes this the best possible option for
lowering your dispensing costs all with Closed-Loop protection built right in.
- Bucket Fill/Bottle Fill Flow Rates
- Dual or Single Dilution Rates
- Ergonomic Handle for Ease of Use
- Intuitive Trigger Design for Easy On/O
- Custom Branding
- Locking Mechanism for Filling Large Containers
- Accessories (Backow, Quick Connect, Hose)
74l7 North l0l Street - Omaha, Nebraska 68l22
l-800-759-7090 - www.rdlndustrles.com - salesQrdlndustrles.com
Circle 30
professional programs for the food processing, water
treatment, and industrial and institutional (I & I)
marketplaces. Provider of professional products and
services for over a century, Anderson creates solu-
tions for cleaning and water treatment needs. 12
Apex International Group, Inc.
784 U.S. Hwy. 1, Suite 4
N. Palm Beach, FL 33408 USA
Phone: 561-656-0850 Fax: 561-656-0870
WebSite: www.zynsonic.com, www.apexig.com,
Products: The ZynSonic janitorial line includes
metered and hand-held air fresheners, as well as
cleaners, polishes and disinfectants. ZynSonic
products are designed for professional cleaning of
offices, hotels, hospitals, schools, nursing homes
and other public and private facilities. 12
Atlas Paper Mills
11400 NW 32nd Avenue, Miami, FL 33167
Phone: 305-636-5740 Fax: 305-685-6714
E-Mail: sales@atlaspapermills.com
Website: www.atlaspapermills.com
Products: Atlas Paper Mills is a cost-effective
U.S. leader of Green Seal-certified manufactured
recycled tissue and paper products. All Green Seal-
certified products are manufactured from 100 per-
cent recycled paper fiber, do not contain chlorine
bleach and are proudly made in the U.S.A. 10
Atrix International, Inc.
1350 Larc Industrial Blvd., Burnsville, MN 55378
Toll Free: 800-222-6154 Fax: 952-894-6256
E-Mail: sales@atrix.com
Website: www.atrix.com
Products: Atrix is a manufacturer of industrial
and commercial vacuum cleaners for use in the
field service of copiers, printers, medical equip-
ment, telecom equipment, computers and semi-
conductors. Atrix also manufactures HEPA and
ULPA filtered vacuums for containing asbestos,
mold, and other hazardous particles. 09
Austin Diversified Products, Inc.
16615 S. Halsted St., Harvey, IL 60426 USA
Toll Free: 800-322-6444, Ext. 204
E-Mail: dist@advanage.com
Website: www.advanagecommercial.com,
www.advanage.com
Products: Advanage Wonder Cleaner, a high-per-
formance multi-purpose cleaner. The product is
eco-friendly, and super concentrated. 1 quart
makes 20. Its non-toxic, biodegradable and phos-
phate-free. 11
AWAY Chemical Corp.
7800 Bissonnet, Suite 310, Houston, TX 77074
Phone: 713-541-0055 Fax: 713-270-6810
Website: www.awaychem.com
Products: Manufacturer of drain pan treatment. 04
Aztec Products, Inc.
201 Commerce Drive, Montgomeryville, PA 18936
Phone: 215-393-4700 Toll Free: 800-331-1423
Fax: 215-393-4800, 800-331-1423
E-Mail: stevenspe@aztecproducts.com
Website: www.aztecproducts.com
Company Officers: Whit Beverly, President;
Allan Beverly, CEO; Steven Spengler, VP
Products: Aztec Products manufactures and sells
high speed floor maintenance equipment to dis-
tributors, contractors and facilities. Known for the
Sidewinder VCT Stripping System, Aztecs latest
additions include dust control propane burnishers,
the UltraGrind and UltraEdge propane-powered
concrete floor grinders and polishers, and the
Grand Finale floor chemical applicator. 12
Baumgartens
144 Ottley Drive NE, Atlanta, GA 30324
Toll Free: 800-247-5547
Fax: 404-881-1442
Website: www.baumgartens.com
www.conservebrand.com
Products: Baumgartens is a woman-owned fam-
ily business supplying unique, innovative prod-
ucts to the school, home, office and janit orial/
sanitation market. Its Conserve Cleaning
Tablets help redefine how the cleaning industry
purchases, stores, mixes and uses spray cleaners.
12
Bel-Maid Company
P.O. Box 1101, Brick, NJ 08723 USA
Phone: 732-905-2600 Toll Free: 800-527-4947
Fax: 732-905-2620
Products: Rayon and cotton cut end mops; loop
mops - rayon color blends and finish mops;
brooms; handles; brushes; squeegees; bucket com-
bos; dust mops, frames, handles; dust pans. 10
Berk Wiper Converting & Packaging
707 N. Valley Forge Rd., Lansdale, PA 19446
Phone: 215-412-8181 Fax: 215-412-4010
Products: Berk Wiper Converting & Packaging
is a full service, private label convertor that carries
a large line of wiping cloths, toweling and tissue.
These private label products are sold to jan/san,
foodservice, medical, healthcare, automotive and
industrial distributors. 11
Best Sanitizers, Inc.
P.O. Box 1360, Penn Valley, CA 95946 USA
Phone: 888-225-3267 Fax: 530-432-0752
E-Mail: sales@bestsanitizers.com
Website: www.bestsanitizers.com
Products: The company provides products
specifically designed for sanitizing hands and sur-
faces. In addition, Best Sanitizers engineers state-
of-the-art no-touch hygiene technology for food
processing, food service, healthcare, office envi-
ronments and consumer industries. 11
BiOWiSH Technologies, Inc.
2135 City Gate Ln., Naperville, IL 60563 USA
Phone: 312-572-6700 Fax: 312-572-6710
E-Mail: info@biowishtechnologies.com
Website: www.biowishtechnologies.com
HYGIENIC
Touch Only the Tissue
ELIMINATES WASTE
Reduces Consumption
MEETS ADA REQUIREMENTS
Multi-directional Dispensing
ENVIRONMENTALLY FRIENDLY
100% Recycled
800.962-9588 www.nationaltissue.com
WINNER
A NEW SPIN
O
N
T
I
S
S
U
E
C
E
N
T
E
R

P
U
L
L
TISSUE
Circle 23
Warsaw Chemical Company, Inc.
P.O. Box 858 Warsaw, IN 46580 USA
Tel: 800-548-3396 or 574-267-3251 Fax: 574-267-3884
Email:wcc@warsaw-chem.com http://www.warsaw-chem.com
Only Warsaw Chemical brings you this
product lineup and these customer benets:
Discover
Warsaw Chemical
Complete product line
Complete private label/
brand program
Product use & sales
training seminars
Full quality guarantee
all products
Low FOB shipping
requirements
Green Time Product
Line meets DfE
Marketing support
Custom blending
Request
a Free
Catalog
Today!
Circle 41
Products: BiOWiSH is a powerful bio-
catalyst that rapidly eliminates odors
and breaks down grease, dirt and grime
just like it would in nature, but up to
1,000 times faster. BiOWiSH is 100
percent natural and non-toxic. 11
Bissell Professional
2345 Walker Ave., NW
Grand Rapids, MI 49544 USA
Phone: 616-791-0654
Fax: 616-453-5203
Website: www.bissell.com
www.bissellcommercial.com
Products: Cleaning tools for commer-
cial cleaning applications. This includes
deep carpet cleaners, upright vacuums,
canister vacuums and sweepers. 12
Bro-tex, Inc.
800 Hampden Avenue
St. Paul, MN 55114 USA
Toll Free: 800-328-2282
Fax: 651-646-1876
E-Mail: info@brotex.com
Website: www.brotex.com
Products: Bro-tex converts a number
of paper and non-woven single use (dis-
posable) wipers as well as numerous
cloth wiping products. Wipers include
cellulose, spunlace and special low-lint
wipers. Cloth wipers are available new
or as reclaimed cloth wipers. The com-
pany converts these wipers into a vari-
ety of dispensing applications including
its Dispense Pro and Center Flo
packaging. Other packaging options are
bulk, quarterfold, flat and inter-folded.
Bro-tex is also available for contract
converting of customers materials.
Bro-tex also offers a line of a multi-pur-
pose cleaner, Orange Peels. As a pre-
moistened cleaner, Orange Peels will
clean grease, oil and even graffiti off
most surfaces. Bro-tex also produces
Fresh Start disinfectant wipes which
kills several types of viruses including
MRSA, H1N1 and Noro Virus. 12
Bullen Companies, The
1640 Delmar Dr.
Folcroft, PA 19032 USA
Phone: 215-724-8100
Fax: 610-534-8912
E-Mail: sales@bullenonline.com
Website: www.bullenonline.com
Products: Specialty chemical manu-
facturer offering liquid products from
dog shampoo to aircraft cleaner. Pri-
vate branded and branded products. 12
CAF Environmental Solutions
23175 224th Pl. SE, Suite G
Maple Valley, WA 93038 USA
Phone: 425-433-8277
Fax: 888-894-4111
E-Mail: sgames@mycaf.com
Website: www.mycaf.com
Company Officers: Michael Zahajko
Products: EXIMO waterless concrete
cleaner, Otis super concentrate surface
cleaner, Orus super concentrate glass
cleaner, LUXSS multi-surface polish,
RADO gum remover, VIVX graffiti
and adhesive remover, and FRIGO
winter additive. 12
Canberra Corporation
3610 Holland-Sylvania Road
Toledo, OH 43615 USA
Phone: 419-841-6616
Fax: 419-841-7597
E-Mail: info@canberracorp.com
Website: www.canberracorp.com
Company Officers: Dan Johnson,
President; Edward Mueller, V. P. Oper-
ations; Todd Schimmoeller, V. P. Sales;
Bill Schneck, V. P. Finances; Jeff
Gayer, Dir. Marketing/Inovations
Products: For over 40 years, Canberra
Corporation has been a leader in the
manufacture and distribution of clean-
ing products for the commercial, indus-
trial, and institutional markets. Based in
Ohio, Canberra continues to supply
high quality products and unique clean-
ing systems worldwide. 12
Cargill Salt
9380 Excelsior Blvd.
Hopkins, MN 55343 USA
Toll Free: 888-385-SALT (7258)
Website: www.cargillsalt.com
Products: Commercial strength pack-
aged ice melters for the jan/san mar-
ketplace. 12
Carolina Mop Mfg. Co.
819 Whitehall Road
Anderson, SC 29625 USA
Toll Free: 800-845-9725
Website: www.carolinamop.com
Products:
Established in 1945, Carolina Mop is a
full line manufacturer of American-
made quality wet mops including: cut-
ends, tru-loops, screw connectors,
deck mops, and high performance
looped-end mops. A wide variety of
handles, dust mops, frames, brooms,
etc. are also available. Fast turn around
service. New products include mop
buckets, dustpans, wet floor signs, jan-
itor carts, brushes, floor squeegees,
and microfiber products.
10
Carroll Company
2900 W. Kingsley Rd.
Garland, TX 75041 USA
Toll Free: 800-527-5722
Fax: 972-840-0678
E-Mail: gkerley@carrollco.com
Website: www.carrollco.com
Products:
Leaders in private brand development
to multi-unit distribution, marketing
groups and other selected targets.
12
Maintenance Sales News 33
Eliminate Odors Naturally
Simply plug in or hardwire to any room
up to 500 sq/ft for 24hr odor control
For a fraction of the cost of chemicals!!!
Eliminate Odors Naturally
Simply plug in or hardwire to any room
up to 500 sq/ft for 24hr odor control
For a fraction of the cost of chemicals!!!
Just Say No
To Chemicals!
100% NaturalNo chemicals to replace GREEN
With no batteries to replace, draws just 2 watts, simply plug it in or recess into the wall or ceiling
Front plate locks cartridge in place with a vandal-proof screw
24/7 OperationRequires attention just twice a year with a two minute cartridge replacement
15 year + life expectancy
Silent OperationNo fans or moving parts.
100% Money Back Guarantee
Call Today 1-877-646-9663
Or Visit us online @ www.newairepurifiers.com
Circle 24
Cascades Tissue Group
148 Hudson River Road, Waterford, NY 12188
Toll Free: 800-246-0711 Fax: 518-238-0560
E-Mail: question@cascades.com
Website: www.afh.cascades.com
Products: Cascades Tissue Group offers a wide
range of paper products and brands for the away-
from-home market including paper towels, napkins,
wipers, facial tissue, bath tissue, paper hand towels,
and dispensers. The focus of its business is sustain-
able development and nearly all of its products are
made with 100 percent recycled materials. 12
Cascades Tissue Group IFC Disposables, Inc
P.O. Box 469 / 250 Kleer Vu Drive
Brownsville, TN 38012 USA
Phone: 731-779-0959 Toll Free: 800-432-9473
Fax: 800-947-3432, 731-779-2558
E-Mail: laura_brooks@cascades.com
Website: www.afh.cascades.com
Company Officers: Robert Briggs, President -
IFC div.; Bob Jenkins, Director of Sales - IFC
Products: Manufacturer of disposable nonwoven
wiping cloth products for the industrial, jan/san,
foodservice, institutional, healthcare and automo-
tive markets. Product lines include: Tuff-Job
Scrim, Like-Rags Spunlace, Presto-Wipes
Airlaid, Busboy Foodservice Towel, North
River Brown Towel, and WorkPac* 2-ply All-
Purpose Wipes. 12
Central Illinois Paper Supply
811 S. Glover,
Urbana, IL 61802 USA
Phone: 217-328-1984
E-Mail: dexmcdan@sbcglobal.net
Company Officers: Dwain McDaniel, Peter
McDaniel
Products: Janitorial supplies and equipment. 12
Chase Products Co.
2727 Gardner Rd., Broadview, IL 60155 USA
Toll Free: 800-CHASECO Fax: 708-865-7041
E-Mail: sales@chaseproducts.com
Website: www.chaseproducts.com
Products: Chase Products Co. provides a wide
range of aerosol cleaners, air fresheners, insecti-
cides, paints; and automotive, bench, craft and
personal care products. 11
Cintas Corporation
P.O. Box 625737, Cincinnati, OH 45262 USA
Toll Free: 800-CINTAS1
Website: www.cintas.com
Products: Cintas Cleaning Chemical Service
eliminates the need for chemical inventory and
provides properly diluted chemical with the push
of a button. As part of the service, a Cintas pro-
fessional installs the dispenser and chemical reser-
voirs, and visits facilities on a regular basis to
replenish the chemical reservoirs. Cintas will con-
tinuously maintain the unit. 12
Clean Control Corporation
P.O. Box 7444, Warner Robins, GA 31095 USA
Phone: 478-922-5340 Fax: 478-922-5395
E-Mail: info@cccga.com
Website: www.odobanprofessional.com
Products: Clean Control is a premier manufacturer
of high quality cleaning products, odor eliminators,
disinfectants, sanitizers, deodorizers, stain re-
movers, air fresheners and cleaning accessories. 10
CleanTelligent Software
460 N. University Ave., Ste. 203
Provo, UT 84601 USA
Phone: 801-375-0375 Fax: 801-375-0404
E-Mail: michael.jenkins@cleantelligent.com
Website: www.cleantelligent.com
Company Officers: Michael Jenkins
Products: By automating everyday business
processes, CleanTelligent helps building service
contractors focus while keeping management and
customer support on task. CleanTelligent can op-
timize the efficiency and profitability of janitor-
ial companies. 12
Colgate-Palmolive Company
191 E. Hanover Ave., Morristown, NJ 07962
Toll Free: 800-432-8226 Fax: 973-630-1291
Website: www.colgatecommercial.com
Products: Dispensing equipment and cleaning
products including general multi-surface cleaners,
dish washing liquids and hand soaps. 12
Concept Amenities
3230 S. Buffalo Dr., Ste. 101, Las Vegas, NV 89117
Phone: 702-869-3741 Fax: 702-869-3680
E-Mail: us.support@conceptamenities.com
Website: www.conceptamenities.com
Company Officers: Michael Matulick, Chief
Executive Officer; Gary Coward, President of
Sales; Mike Dunlap, VP West Coast Business De-
velopment; Michael Kelley, VP East Coast Busi-
ness Development; Darleen DeLisle, VP
Marketing & Communications
Products: Concept Amenities supplies guest
amenities that deliver on quality, luxury, style and
environmental solutions. In sync with the hospi-
tality industry, the companys environmental
stewardship is a fundamental expression of its val-
ues. This is enhanced with ERP the leading
benchmark for Environmentally Responsible
Products which are biodegradable, and recy-
cleable, with a care for the environment. 12
Continental Commercial Products
305 Rock Industrial Park Drive
Bridgeton, MO 63044 USA
Toll Free: 800-325-1051 Fax: 800-327-5492
E-Mail: janics@contico.com
Website:
www.continentalcommercialproducts.com
Products: Offering a complete line of products
for the janitorial and food service industries in-
cluding buckets, wringers, wet and dust mops,
brushes, brooms, floor and hand pads, carts, re-
fuse containers, safety signs, dust pans, trigger
sprayers, bottles, smoking receptacles, restroom
products, ingredient bins, oil filtration and han-
dling products. 10
Cotto-Waxo Co.
3330 N. Broadway, St. Louis, MO 63147 USA
Phone: 314-436-0300 Fax: 314-241-9296
Products: Sanded oil based, gritless oil based and
wax based sweeping compounds. 12
CP Industries LLC
560 North 500 West, Suite 100
Salt Lake City, UT 84116 USA
Toll Free: 800-453-4931 Fax: 801-539-0510
E-Mail: ann@cpindustries.net
Website: www.cpindustries.net
Company Officers: Ann Lieber, President
Products: Technically advanced environmentally
safe products including ice melters, cleaning chem-
icals and detergents. Custom chemical formulations
and manufacturing provided. Production facilities
located in Salt Lake City, UT, and York, PA. 12
Cross Country Installations & Service, LLC
38 Governor St., Paterson, NJ 07501 USA
Phone: 973-278-2663 Toll Free: 800-884-5084
Fax: 973-278-2668
E-Mail: sales@crosscountryinstall.com
Website: www.crosscountryinstall.com
Company Officers: Jim Barry, Tony Mariconda
Products: CCI installs and services all types of
janitorial dispensing equipment across the United
States and Canada. With professional installers,
CCI has the teams in place ready to install, serv-
ice and maintain equipment on regional and na-
tional levels. 12
CSI Products Inc.
1684 Casa Solana, Wheaton, IL 60189 USA
Phone: 816-799-8455
E-Mail: kamen@csiproductsinc.com
Products: Manufacturer of liquid HHC and HBC
products. Contract packaging for grocery, retail,
jan/san, foodservice and secondary markets. Sell
house brands and private label to all trades. 12
CTA Products
27524 Cashford Circle, Ste. 102
Wesley Chapel, FL 33544 USA
Phone: 813-907-2949 Fax: 813-907-2026
E-Mail: jerry@ctaproducts.com
Website: www.nanopowerfinish.com
Company Officers: Jerry Greiff, Vice President
Products: Nano Power Finish creates a thin in-
visible coating over all non-porous surfaces. Dirt
does not stick dust, grease and liquids are re-
pelled. Reduces cleaning time by up to 50 percent.
Protects surfaces so they stay cleaner longer. To-
tally green, eco-friendly. 12
CTC Supplies
3845 N. Bremen St., Milwaukee, WI 53212 USA
Phone: 414-332-3401 Fax: 414-332-3402
E-Mail: info@ctcsupplies.com
Website: www.ctcsupplies.com
Company Officers: Bob Woycke, Sandy Woy-
cke, Justin Woycke
Products: One source supplier for all janitorial,
maintenance and wiping rag needs. 12
Culicover & Shapiro Inc.
220 S. Fehr Way, Bayshore, NY 11706 USA
Phone: 631-918-4560 Fax: 631-918-4561
E-Mail: culicoverbrush@aol.com
Website: www.culicoverbrush.com
Products: Floor brushes, garage brushes, counter
dusters, radiator and window brushes, truck
brushes, street brooms, corn brooms, baseboard
brushes, bi-level scrubs, deck scrubs, hand scrubs,
pot brushes, wet and dry mops, broom and mop
handles, dustpans, squeegees.
Company can manufacture all types of brooms
quickly and efficiently with modern CNC ma-
chinery, but still can run small orders and do hand
work. It can also manufacture to specifications. 11
Daley International
4100 W. 76th St., Chicago, IL 60652 USA
Phone: 773-284-6565
E-Mail: info@daleyinternational.com
Website: www.daleyinternational.com
Products: Manufacturer of institutional and com-
mercial cleaning products, branded chemicals, pri-
vate branded products, and contract packaging. 12
DDI System
75 Glen Road, Ste. 204, Sandy Hook, CT 06482
Phone: 877-599-4334 Fax: 203-364-1400
E-Mail: sales@ddisys.com
Website: www.ddisys.com
Company Officers: Adam Waller, President
Products: DDI Systems inform distribution
management software creates a strategic advan-
tage by integrating daily operations with advanced
sales, marketing and e-commerce tools. Customers
can empower their entire team with the complete
business system that drives sales, increases prof-
itability, and improves customer service for
jan/san, paper, and packaging distributors. 12
Dead Sea Works Ltd. c/o K+S North America
201 E. 42nd St., New York, NY 10017 USA
Phone: 212-697-4994 Fax: 212-599-2778
E-Mail: kyle.mazza@ks-northamerica.com
Website: www.ks-northamerica.com
Products: Magnesium chloride ice melt, MAG
flake and MAG pellet. 12
Circle 20

J 100. Absorbents: Oil, Grease, & Water

J 101. Acoustical Cleaning Chemicals
& Equipment
J 102. Adhesives
J 103. Aerosols
J 104. Air Filtration Equipment
J 105. Anti-Graffiti Systems
J 106. Anti-Static Chemicals
J 107. Ash Trays
J 108. Associations/Societies
J 109. Automatic Scrubbers
J 110. Automotive Cleaning Specialties
J 111. Bacterial/Enzyme Products
J 112. Bag-in-the-Box Packaging
J 113. Bar Code/EDI Technology
J 114. Baseboard Cleaning Machines
& Accessories
J 115. Batteries & Chargers
J 116. Bedding Supplies
J 117. Bird Control Products
J 118. Brooms
J 119. Brushes
J 120. Buckets
J 121. Burnishing Equipment
J 122. Buying Groups
J 123. Candles
J 124. Carpet & Fabric Protective Finishes
J 125. Carpet Cleaning Chemicals-Brand
Name
J 126. Carpet Cleaning Chemicals-Private
Label
J 127. Carpet Cleaning Wands &
Accessories
J 128. Carpet Drying Equipment
J 129. Carpet Dyeing Systems
J 130. Carpet Extractors
J 131. Carpet Shampoo Machines
& Accessories
J 132. Carpet Spotting Kits
J 133. Carpet Sweepers-Electric
J 134. Carpet Sweepers-Hand
J 135. Carts-Hospital, Janitorial & Maid
J 136. Catalog Publishers
J 137. Chalkboard/Blackboard Cleaners
J 138. Chemical Dispensing Systems
J 139. Chemicals-Raw Material
J 140. Cleaning Chemicals-Brand Name
J 141. Cleaning Chemicals-Private Label
J 142. Colorants & Dyes
J 143. Computer Systems & Software
J 143a. Computer Cleaning Products
J 144. Concrete Floor Treatments
J 145. Consultants-Advertising
J 146. Consultants-Financial
J 147. Consultants-Marketing
J 148. Contamination Control Products
J 149. Custodial Garments & Uniforms
J 150. Dehumidifying Equipment
J 151. Disinfectants-Brand Name
J 152. Disinfectants-Private Label
J 153. Disinfectants-Raw Material
J 154. Dispensers-Paper Products/Soaps
J 155. Drain Opener Chemicals
J 156. Drain Opener Equipment
J 157. Drums
J 158. Dusters
J 159. Dusting Cloths
J 160. Dust Pans
J 161. Electric Cord Reels
J 162. Electric Motors
J 163. Electrical Testing Devices
J 164. Emergency Response/Regulatory
Services
J 164a. Emergency Spill Kits
J 165. Escalator Cleaning Machines
J 166. Filters
J 167. Financial Services
J 168. Fire Extinguishers
J 169. Fire Restoration Products
J 170. Floor Finish Applicators
J 171. Floor Finishes-Brand Name
J 172. Floor Finishes-Private Label
J 173. Floor Machine Motors
J 174. Floor Machines
J 175. Floor Pad Holders
J 176. Floor Pads
J 177. Floor Pads-Raw Material
J 178. Floor Sealers-Brand Name
J 179. Floor Sealers-Private Label
J 180. Food Processing Products
J 181. Food Service Disposable Tableware
J 182. Food Service Equipment & Supplies
J 183. Fragrances
J 183a. Furniture Glides
J 184. Gloves
J 185. Hand Cleaners
J 186. Hand Dryers
J 187. Handles-Mop,Broom, Brush &
Telescopic
J 188. Hoses-All Types
J 189. Human Resources
J 189a. Hydrogen-Peroxide Cleaners
J 190. Ice & Snow Removal Compounds
J 191. Insect & Rodent Control Chemicals
& Devices
J 192. Insurance Services
J 193. International Cleaning Services
J 194. Labeling
J 195. Ladders
J 196. Laundry Chemicals
J 197. Laundry Equipment
J 198. Lawn & Turf Chemicals
J 199. Lawn & Turf Equipment
J 200. Leasing-Equipment
J 201. Light Bulbs
J 202. Liquid Filling Equipment
J 203. Litter Vacuums
J 204. Lockers/Storage
J 205. Lodging Amenities
J 206. Lubricants & Oils
J 207. Magazine Publishers
J 208. Magnetic Attachment for Vacuums
J 209. Material Handling Equipment
J 210. Mats & Matting
J 210a. Microfiber
J 210b. Mold Treatment/Prevention
J 211. Mop Treatment Chemicals
J 212. Mopping Equipment
J 213. Mops-Dust
J 214. Mops-Wet
J 215. Odor Control Chemicals
J 216. Odor Control Devices
J 216a. Ozone Generators
J 217. Packaging Equipment
J 218. Packaging Supplies
J 219. Paint & Paint Products
J 220. Paper and/or Food Service Products
J 221. Paper Products-Office Supplies
J 222. Paper Products-Towel & Tissue
J 223. Pavement Patching
J 224. Personnel Services
J 225. Plastic Bags
J 226. Plastic Containers
J 227. Polishes-Furniture
J 228. Polishes-Metal
J 229. Polishes-Plastic
J 230. Poly Trash Can Liners
J 231. Pool & Spa Chemicals & Equipment
J 232. Pre-Measured Chemicals
J 233. Pressure Washer Pumps
J 234. Pressure Washing Chemicals
J 235. Pressure Washing Equipment
J 236. Pumps & Dispensers
J 237. Purchasing & Marketing Services
J 238. Recycling Systems
J 239. Repair Parts-Floor Equipment
& Vacuum Cleaners
J 239a. Restroom Cleaning Equipment
J 240. Robotic Cleaning Equipment
J 241. Roof Maintenance Materials
J 242. Safety Apparel
J 243. Safety Products, Equipment & Signs
J 244. Safety Treads
J 245. Sales Incentives
J 246. Sanitary Napkins & Dispensers
J 247. Scouring Chemicals & Powders
J 248. Scouring Pads/Bars
J 249. Shampoo Tanks
J 250. Smoking Urns
J 251. Soaps
J 251a. Spill Kits-Chemical
J 252. Sponges & Chamois
J 253. Spray Tanks
J 254. Sprayers & Foggers
J 255. Squeegees-Floor
J 256. Squeegees-Window
J 257. Steam Cleaning Chemicals
J 258. Steam Cleaning Equipment
J 259. Stone Restoration Systems
J 260. Striping Machines-Pavement
J 261. Surfactants
J 262. Sweepers-Electric, Gasoline &
Propane
J 263. Sweeping Compounds
J 264. Technology Services
J 265. Telecommunication Services
J 266. Toilet Seat Covers & Dispensers
J 267. Toilet/Shower Compartments
J 268. Training Consultants, Materials
& Programs
J 269. Upholstery Shampoo Machines
& Accessories
J 270. Vacuum Cleaner Attachments
J 271. Vacuum Cleaner Motors
J 272. Vacuum Cleaners
J 273. Vacuum Tanks
J 274. Venetian Blind Cleaning Equipment
& Chemicals
J 275. Wall Washing Equipment
J 276. Warewashing Chemicals
J 277. Warewashing Equipment
J 278. Washroom Accessories
J 279. Waste Receptacles
J 280. Water Brooms
J 281. Water Treatment Chemicals &
Devices
J 282. Window Cleaning Accessories
J 283. Wipers-Cloth
J 284. Wipers-Paper & Non-Woven
J 284a. Wipers Cheesecloth
J 285. Wood Treatment-Scratch Remover
J 286. Wringers
SUBMITTED BY: _____________________________________________________________________________________________________________
COMPANY NAME:____________________________________________________________________________________________________________
ADDRESS:__________________________________________________________________________________________________________________
CITY: ____________________________________________________ STATE ___________ ZIP______________COUNTRY _____________________
TELEPHONE: _____________________________________________ FAX: _____________________________________________________________
E-MAIL:__________________________________________________ WEBSITE: ________________________________________________________
COMPANY OFFICERS: ________________________________________________________________________________________________________
PRODUCTS: 50 WORD MAXIMUM PLEASE _____________________________________________________________________________________
__________________________________________________________________________________________________________________________
__________________________________________________________________________________________________________________________
__________________________________________________________________________________________________________________________
__________________________________________________________________________________________________________________________
Product Categories (Please check categories that apply to your major lines only)
Maintenance SaIes News
2013 BUYERS GUIDE
A Directory of Manufacturers of Sanitary Supplies, Master Distributors & Buying Groups
We invite your company to participate in our upcoming Buyers Guide.
Please complete and return the form below no later than January 2, 2013. (You must return this form to qualify for inclusion.)
Send to Maintenance Sales News, P.O. Box 130, Arcola, IL 61910 USA, or fax to (217) 268-4815.
D
o
n
'
t

B
e
L
e
f
t

O
u
t
!
Delamo Manufacturing
7171 Telegraph Road
Montebello, CA 90640 USA
Phone: 888-711-8011
E-Mail: delamo@delamo-mfg.com
Website: www.delamo-mfg.com
Company Officers: Fred Morad, President/CEO;
Todd Carlson, General Manager/VP
Products: An innovative line of cleaning tools
including waste cans, wringer buckets, lobby
dustpans and hand-held dustpans, proudly made
in the USA. These core items are also available in
a recycled plastic, Delamo Green Clean, made
from used tires. Delamo also manufactures mop
sticks, utility buckets, toilet seat covers, dis-
pensers and more. 12
Delta Industries
191 South Gulph Road
King of Prussia, PA 19406 USA
Phone: 610-962-0200
Fax: 610-962-1091
E-Mail: inquiry@deltasprayers.com
Website: www.deltasprayers.com
Products: Extensive line of bottles and trigger
sprayers for the industrial & janitorial, automo-
tive, foodservice, lawn & garden, mass market
and retail specialty trades, as well as for unique
and special applications. 12
Diamond Wipes Intl.
4200 E. Mission Blvd., Ontario, CA 91761 USA
Phone: 909-230-9888 Toll Free: 800-454-1077
Fax: 909-230-9885
E-Mail: info@diamondwipes.com
Website: www.diamondwipes.com
Products: Pre-moistened disposable towels, anti-
bacterial wipes, contract packaging. 08
Dirt Killer Pressure Washers Inc.
1708 Whitehead Road, Baltimore, MD 21207
Toll Free: 800-544-1188 Fax: 410-944-9988
E-Mail: info@dirtkiller.com
Website: www.dirtkiller.com
Products: Hot and cold portable pressure washers
featuring the Krnzle pump. These industrial
grade units are both gas and electric powered with
pressures ranging from 1000 to 3500 psi. 12
Discover Energy Corp.
999 W. Broadway, Ste. 880
Vancouver, BC V5Z 1K5 CANADA
Phone: 604-730-2877
Fax: 604-730-2898
E-Mail: info@discover-energy.com
Website: www.discover-energy.com
Products: Clean & Green Battery technology for
floor machines. The company provides innovation
in deep cycle battery technology. 11
Distributor Partners of America (DPA)
8410 Market Place Lane, Suite A
Cincinnati, OH 45242 USA
Toll Free: 800-652-7826 Fax: 513-794-3342
E-Mail: zac@DPABuyingGroup.com
Website: www.DPABuyingGroup.com
Company Officers: Zachary Haines, Executive
Director; Jeff Tishko, President
Products: DPA is a member-driven North Amer-
ican buying and networking organization in the
janitorial/sanitary, safety, packaging and restora-
tion industries. Member distributors receive quar-
terly rebates, better pricing, extra promotions and
other benefits from 150-plus suppliers. DPA also
holds an annual buying and networking conference
each year for partner distributors and vendors. 12
Diversified Distribution Co.
129 Randolph Ave., Clarksville, IN 47129 USA
Phone: 812-282-6613 Fax: 812-282-6690
Company Officers: Edwin Goldberg, President;
Tony Higdon, VP Sales
Products: Specializes in the distribution of indus-
trial paper, janitorial and concession supplies. 12
Dons Carpet Restoration
P.O. Box 712, Aurora, OH 44202 USA
Phone: 330-608-1317
Website: www.donscarpetrestoration.com
Company Officers: Donald F. Peters
Products: Carpet and Upholstery shampoo, pet
stain and odor remover. 12
Draco Hygienic Products, Inc.
716 S. Bon View Ave., Ontario, CA 91761 USA
Phone: 909-933-1000 Fax: 909-933-2728
E-Mail: info@dracoinc.com
Website: www.dracoinc.com
Company Officers: Peter Zheng
Products: Specializes in OEM manufacturing of
towel, soap and air fresh dispensers for the AFH
market. 12
E. Gornell & Sons, Inc.
2241 N. Knox Avenue, Chicago, IL 60639 USA
Phone: 773-489-2330 Fax: 773-489-1102
E-Mail: sales@gornellbrush.com
Website: www.gornellbrush.com
Company Officers: Gus H. Treslo, President
Products: Gornell built its reputation as a custom
designer and manufacturer of quality brushes for
industry and maintenance. Gornell is a leading
supplier of scratch, platers and welder brushes,
staple-set on the latest CNC-controlled machin-
ery. Gornell continues to custom-design and man-
ufacture staple-set and wire-drawn brushes for
industry. 12
Earth Friendly Chemicals
2585 Horse Pasture Rd., Ste. 202
Virginia Beach, VA 23453 USA
Toll Free: 800-753-1548 Fax: 757-802-9531
E-Mail: mjoe@efchem.com
Website: www.efchem.com
Company Officers: Jamie Welch, President;
Melanie Joe-Daniels, Vice President; Mike Bur-
ton, Vice President
Products: EFC is a certified small, SDVO busi-
ness specializing in the manufacture and sale of
USDA BioPreferred janitorial chemicals and
snow/ice melt products for use in government fa-
cilities, schools, etc., as well as the general pub-
lic. EFC's growth and sustainability has been
attributed to bid awarded contracts, competitive
pricing, customer service, and the overall accept-
ance of protecting the environment through the
use of green cleaning. 12
EES, Inc.
127 Riverside Drive, Cartersville, GA 30120-6383
Phone: 678-721-9989 Fax: 678-721-9279
E-Mail: lnix@eesatl.com
Website: www.eesatl.com
Products: Odor control products including rest-
room care, solid and liquid deodorants, dumpster
and drain maintenance, and grout restoration. EES
stands for Effective Environmental Systems and
for over two decades has provided quality odor
control products for thousands of institutional and
industrial businesses across the United States. 11
Ekcos Innovations
3413 Bermuda Ct., San Ramon, CA 94582 USA
Phone: 925-371-1277
E-Mail: info@ekcos.com
Website: www.ekcos.com
Products: kcoscreen is a new type of urinal
screen that prevents splashback that occurs in
public urinals. 11
Emsco Group
P.O. Box 151, Girard, PA 16417 USA
Toll Free: 800-458-0839
Fax: 814-774-3463
Website: www.emscogroup.com
Products: Emsco Group markets over 12 product
lines and has the manufacturing capability to de-
velop and manufacture products in a wide variety of
venues including: metal stamping, injection mold-
ing, textile conversion, staple setting, wood handle
conversion and market specific assembly. 09
Enviro Master With Traction
3909 Witmer Rd., Suite 186
Niagara Falls, NY 14305 USA
Phone: 855-237-4778 Fax: 905-237-4341
E-Mail: sales.enviromaster@gmail.com
Website: www.masteroftraction.com
Company Officers: Luigi Bruno, Lou Barbesin,
Antonio DiFortunato
Products: Environmental LEED-certified ADA
totally compliant product for wet-dry slippery
bathtubs and floors in the slip resistant industry.
Also, products that control odors naturally from
garbage to sewage treatment plants. 12
Envirochem, Inc.
425 Whitehead Ave., South River, NJ 08882 USA
Phone: 732-238-6700 Fax: 732-238-5590
E-Mail: dgildersleeve@envirochem-usa.com
Website: www.envirochem-usa.com
Company Officers: Deborah Gildersleeve, Pres.;
Howard Fleisher, Director; Sid Fleisher, V. P.
Products: Envirochem, Inc. is an ISO 9001:2008
certified manufacturer of a complete line of laun-
dry, warewashing and housekeeping products for
all cleaning and sanitation needs. 12
Enviro-Solutions Ltd.
2060 Fisher Drive
Peterborough, ON K9J 8N4 CANADA
Phone: 705-745-3070
Website: www.enviro-solution.com
Products: Institutional cleaning chemicals. Certi-
fied by Green Seal, EcoLogo and DfE. Wide selec-
tion including floor and carpet care, hand soap, odor
control and bio-enzymatic cleaners. Providing
green-friendly products for close to 20 years. 12
Epic Industries
1007 Jersey Avenue, New Brunswick, NJ 08901
Phone: 732-249-6867
Fax: 732-249-7683
E-Mail: slevine@epicindustries.com
Website: www.epicindustries.com
Company Officers: Ted Bustany, President/
CEO; Sam Levine, Executive V.P.
Products: For over 90 years, Epic Industries has
serviced the janitorial, foodservice, laundry and
housekeeping industries with its "Swell" brand of
products and "E-Z Suds" and "Like Magic". Its
newest products include the Avatar Dispensing
Dilution Control System and DfE recognized
Green Essentials products, which are environ-
mentally friendly, effective and safe.
12
prof essi onal ser i es
t: 888-711-8011 t: 323-936-3566 f: 323-936-3567
w: delamo-mfg.com e: delamo@delamo-mfg.com
7171 Telegraph Road Montebello, CA 90640 USA
Proudly Made
in the USA
M A N U F A C T U R I N G I N C .
Circle 9
Evolution Sorbent Products, LLC
1270 Nuclear Dr., West Chicago, IL 60185 USA
Toll Free: 800-615-8699
Website: www.esp-us.com
Products: High-performance pads and rolls, spill
kits, booms, socks, drum tops, high traffic mats and
more to meet all sorbent and spill control needs. 11
Expanded Technologies
6520 46th St., Kenosha, WI 53144 USA
Phone: 888-654-7720 Fax: 262-654-5020
WebSite: www.expandedtechnologies.com
Products: Made To Move products keep floors
looking great. Manufacturer of products designed to
protect floors, reduce noise and assist in maintenance.
Products include Slip-on, Slip-over, Wrap-
around, and CasterTire Floor Savers. Clear
sleeve floor protectors, multiple doorstops, safety
message anti-fatigue mats and the most extensive peel
and stick felt pad and slider line are also available. 11
Fastrak Industries
P.O. Box 757, Monee, IL 60449 USA
Phone: 708-570-0650 Fax: 708-570-0653
E-Mail: info@fastrakind.com
Website: www.fastrakind.com
Products: Fastrak Industries is a proactive inno-
vative manufacturer of performance related tech-
nology for the maintenance and jan/san industries.
Fastraks innovative solutions maximize results and
can reduce labor and material costs drastically. 09
Filmop USA
13410 Hwy 105 West, Conroe, TX 77304 USA
Phone: 888-741-0707
E-Mail: info@filmopusa.com
Website: www.filmopusa.com
Products: Designs, manufactures and distributes
a large range of microfiber mop systems; mop
buckets; maid, janitorial, healthcare, and hospi-
tality carts stocked in the USA. 12
Fuller Brush Commercial Products
1 Fuller Way, Great Bend, KS 67530 USA
Toll Free: 800-848-4901 Fax: 620-792-3146
E-Mail: ctginfo@cpac.com
Website: www.fullercommercial.com
Products: Floor finishes, sealers, strippers, main-
tainers; carpet care products; degreasers, disin-
fectants, odor control, aerosols, hand and floor
pads, wet and dry mops, brushes, brooms and
hand operated carpet sweepers. 11
Fullriver Battery
13648 Pacific Breeze Dr.
Santa Rosa Valley, CA 93012-8952 USA
Toll Free: 800-522-8191 Fax: 805-435-1949
E-Mail: sales@fullriverdcbattery.com
Website: www.fullriverdcbattery.com
Products: Manufacturer of a complete line of
sealed, maintenance-free, deep cycle batteries,
with models built for the floorcare market in-
cluding electric scrubbers and sweepers. 11
Gent-L-Kleen Products, Inc.
3445 Board Road, York, PA 17406-8409 USA
Phone: 717-767-6881 Fax: 717-767-6888
E-Mail: info@gentlkleen.com
Website: www.gentlkleen.com
Products: Gent-L-Kleen, Grime Grabber,
Turbo Cherry, Advantage HD, Power
Wipes, Ultra Power Wipes, Dreumex Special,
Dreumex Ples, Dreumex Wash & Care,
Dreumex Expert, Dreumex One2Clean, Dis-
penser-Mate 5000, Premiu Blue, Soy Blast,
GK-55, Citrus Lotion, Orange Lotion, Skin
Armor, Natural Care, Universal Protect. 12
Georgia-Pacific Professional
133 Peachtree St., NE, Atlanta, GA 30303 USA
Phone: 1-866-Hello GP (1-866-435-5647)
Fax: 920-438-2121 Website: www.gppro.com
Products: Georgia-Pacific Professional is a
provider of hygenic dispensing systems, towels,
tissues, soaps, air fresheners, wipers, cups, cutlery
and napkins. Two business groups operate under
Georgia-Pacific Professional business. The Wash-
room and Wiper Solutions group provides the full
range of products to market segments including
office buildings, healthcare, manufacturing, and
lodging facilities. The Food Services Solutions
group focuses on such segments as restaurants,
coffee shops and convenience stores. The Geor-
gia-Pacific Professional business features such
well-known product brands as enMotion, Com-
pact, Dixie, EasyNap, SmartStock and
Brawny Industrial. 11
Gift Sales Co., The
P.O. Box 17082, Wichita, KS 67202 USA
Toll Free: 800-992-0181 Fax: 316-267-2930
E-Mail: gscjansplymfr@juno.com
Website: www.giftsalescompany.net
Company Officers: Bill Myers,
President/Owner
Products: Bowl blocks, urinal blocks, wall
blocks, 20-pound sewer blocks, non-para dump-
ster system, dust pans, bowl caddy, mint asorbit,
urinal screens (all kinds), fly swatters, liquid de-
odorants, enzyme blocks, putty knifes, dust pans
- metal, dust pans - plastic, and other sundries. 12
GKR Industries, Inc.
13653 S. Kenton Ave., Crestwood, IL 60445
Toll Free: 800-526-7879 Fax: 708-389-3267
E-Mail: kris@gkrindustries.com
Circle 19
www.berkwiper.com
Website: www.gkrindustries.com
Company Officers: Kris Fleury, Richard Fleury
Products: Manufacturer of the Hard Hat Liner, a
disposable hard hat liner that assists in preventing
diseases of the hair and scalp. Saves time and
money cleaning and sanitizing hard hats. 12
Global Materials Technologies
750 W. Lake Cook Rd., Suite 480
Buffalo Grove, IL 60089 USA
Phone: 847-495-4700 Fax: 847-215-4843
E-Mail: paulb@gmt-inc.com
Website: www.gmt-inc.com
Products: Xcluder Pest Control products, all
steel-wool related products floor pads, hand
pads, soap pads, bulk reels and exotic alloys. 12
Golden Star Inc.
4770 N. Belleview Ave., Ste. 209
Kansas City, MO 64116 USA
Phone: 816-842-0233 Fax: 816-842-1129
E-Mail: goldenstar@goldenstar.com
Website: www.goldenstar.com
Company Officers: Steve Lewis, Earl D. Julo
Products: Golden Star is a full line, vertically in-
tegrated manufacturer of professional surface
cleaning tools, systems and accessories since
1908. The company offers private branding capa-
bilities and marketing tools to better grow cus-
tomers' brands. Products include wet and dust
mops, microfiber pads and cloths, dusters, bon-
nets, corn brooms, push brooms and hardware. 12
GSC Manufacturing, Inc.
510 Merritt Avenue, Nashville, TN 37203 USA
Phone: 615-248-6556 Fax: 615-248-6558
E-Mail: info@gscmanufacturing.com
Website: www.gscmanufacturing.com
Company Officers: Gina Lofredo and Scott
Atkinson, owners
Products: 100 percent made-in-the-USA textile
mops. Wet mops are available in cut-end, looped-
end, finish and screw type mops. GSC Manufac-
turing, Inc. offers a full line of launderable and
disposable dust mops and frames. All mops are
offered in a variety of natural and synthetic yarns.
Natural and plastic fiber upright brooms, push
brooms and industrial brushes complete a full jan-
itorial and commercial line of cleaning products.
GSC Mfg., Inc. specializes in OEM programs, pri-
vate labeling, custom packaging and short lead
times from receipt of order to delivery. 12
Gunn Brush Co., Inc.
948 Church St., Baldwin, NY 11510 USA
Phone: 516-771-7732 Toll Free: 800-834-6035
Website: www.Gunnbrush.com
Products: Experts at supplying floor machine
brushes and pad drivers for most machines: new,
old and obsolete. The companys large inventory
allows sameday shipping on most orders.
Decades of experience. Orders are filled correctly
the first time. 10
H & S Manufacturing Co.
727 East Broadway, Williston, ND 58801 USA
Phone: 701-572-5400 Fax: 701-774-3091
E-Mail: hsmfg@nemont.net
Company Officers: Kathy Zeat, President
Products: Manufacturer of disposable clean-up
kits (HEP-AID and NEW-AID); absorbents
(Springtime and Hypo-Sorb); and personal pro-
tection kits. 12
Ha-Ste Manufacturing, Inc.
119 East Elm Street, P.O. Box 168
Union City, IN 47390 USA
Phone: 937-968-4858
Toll Free: 800-228-6677 (MOPS)
Fax: 937-968-4524
E-Mail: service@hastemops.com
Website: www.hastemops.com
Company Officers: Rob Stewart, President
Products: Manufacturer of quality (Made in the
U.S.A.) mopping products. Specializing in excel-
lent service for the janitorial and industrial hard
floor care professional. Quality product line of
wet mops, dust mops, hardware and monofila-
ment finish mops that include custom factory and
private labeling as well as construction modifica-
tions to suit a customers needs. 12
Hagco Industries
1052 N. Main Street, River Falls, WI 54022
Phone: 715-425-7994 Fax: 715-425-7992
E-Mail: hagcoinc@msn.com
Website: www.hagcoultramicrofiber.com
Company Officers: Ted Hagberg, President;
Traci Hagberg, CEO
Products: Hagco Industries offers a wide variety
of microfiber products. It carries many types of
wet and dry mops including string mops, grout
mops, surgical mops, wire frame mops, and anti-
bacterial mops that will pick up 99 percent of bac-
teria using only water. Hagco Industries also
carries specialty items such as microfiber sponges,
high dusting wands, dusting gloves, and a wide
variety of window washing pads and accessories.
It also carries carpet bonnets, vacuums, buckets,
and wringer buckets. Hagco Industries carries all
the hardware needed for all microfiber products
such as handles, bases, and other tools. It also car-
ries a wide variety of microfiber cloths for any
cleaning needs.
Hagco Industries was established in 1967 serv-
ing commercial customers. The company imports
microfiber from Korea, China, and Italy. Its ac-
cessories and hardware for the mops are made in
the USA. 12
Harper Brush Works, Inc.
400 N. Second Street, Fairfield, IA 52556 USA
Phone; 641-472-5186 Toll Free: 800-223-7894
Fax: 641-472-3187
E-Mail: info@harperbrush.com
Website: www.harperbrush.com
Products: Products manufactured include: push-
brooms, upright brooms, utility and scrub brushes,
bench/counter brushes, floor squeegees, buckets,
dust pans, wet mops and handles. 10
Haviland Corporation
P.O. Box 769 - 200 S Hwy. U
Linn, MO 65051
Phone: 573-897-3672 Fax: 573-897-4497
E-Mail: squeegees@havilandcorp.com
Website: www.havilandcorp.com
Company Officers: Jan Haviland, President,
COO; Dale Heidbrink, Vice President of Opera-
tions; Alice Haviland, Director of Strategic Plan-
ning; Joyce Dudenhoeffer, Marketing Director
Products: Manufacturer of a large line of quality
floor squeegees, window squeegees, paving hand
tools, sealer squeegees, applicator squeegees, ser-
rated squeegees, scrapers, water brooms, roller
squeegees, color coded squeegees, grill squeegees
and wet/dry vac elastomer replacement parts. 11
Hertron International, LLC
306 Clanton Rd.
Charlotte, NC 28217-1306 USA
Phone: 704-532-6722
Website: www.hertron.com
Products: Maintenance and restoration products
for natural stone, marble, granite, terrazzo and ce-
ramic. 06
BERK WIPER CONVERTING
& PACKAGING
Professional converting and packaging of:
DRC Spunlace Airlay Scrim Hydro-entangled products Tissue Toweling & more
Jan/San Automotive Healthcare
Foodservice General ndustrial Medical
Excellent crossover
with Kimberly Clark products.
1/4 FOLD POP-UP CENTER-PULL FLAT PACK
'We have the widest
line oI wipers in
the industry
E-mail: jeffberk@berkwiper.net
Visit our website at www.berkwiper.com
Call for product information and samples.
Phone: 215.412.8181 Fax: 215.412.4010 Toll Free: 866.222.BERK
P
rivate L
ab
eI &

C
u
sto
m
P
ackag
in
g

Circle 5
Hogan Flavors & Fragrances, Inc.
130 E. 18th Street, New York, NY 10003 USA
Phone: 212-598-4310 Fax: 212-477-4711
E-Mail: ray@hoganff.com
Website: www.hoganff.com
Company Officers: Ray Hogan, Pres/CEO;
Scott Hogan, V. P. Ops; Kathleen Ryan, Ops. Mgr.
Products: Creator and manufacturer of fragrances
for perfumes, colognes, cosmetics, toiletries, soaps,
detergents, candles, incense, industrial and institu-
tional chemicals, household specialty products,
plastics, cat litter, animal masking odor products,
automotive, paper products, laundry products. The
companys fragrances are custom made for cus-
tomers products. 12
Innovative Surface Solutions
78 Orchard Road,
Ajax, Ontario L1S 6L1 CANADA
Toll Free: 800-387-5777
Fax: 905-683-9444
E-Mail: info@innovativecompany.com
Website: www.innovativecompany.com
Company Officers: Greg Baun, Pres-
ident; Daren Crawford, U.S. Sales Di-
rector; Fred Persia, Canada Sales
Director; Cecil Loder, VP Operations;
John Stornik, VP Finance
Products: Innovative Surface Solutions
has been providing environmentally
safer solutions through innovation since
1986. Its complete line of liquid and
packaged de-icing, dust control and pot-
hole patching products will give cus-
tomers confidence to offer their clients
peace of mind when dealing with the
severity of a typical North American
winter or the health risks associated with
a hot dry summer. 12
Intercon Chemical Company
1100 Central Industrial Drive
St. Louis, MO 63110 USA
Toll Free: 800-325-9218
Fax: 314-771-6608
E-Mail: info@interconchemical.com
Website: www.interconchemical.com
Company Officers: Jim Epstein, Pres-
ident; Peter Brown, COO; Rich
Schroeder, Executive VP; Scott Pe-
tersen, VP Business Development
Products: A full line of cleaning and
maintenance chemicals for the industrial
and institutional markets. These prod-
ucts are available private labeled or
under Intercon brands. 11
International Salt Company
655 Northern Blvd.
Clarks Summit, PA 18411 USA
Phone: 888-388-4726 and
570-319-3144
Fax: 570-585-8725
E-Mail: mwarner@iscosalt.com
Website: www.internationalsalt.com
Company Officers: Daniel P. Thomp-
son, Chief Executive Officer
Products: Winter maintenance profes-
sionals can rely upon International Salt
as their one-source supplier for a com-
prehensive line of bulk and packaged
ice-melt products including: Blizzard
Wizard Ice-Melt, Arctic Thaw Ice-Melt
Blend with Calcium Chloride and CMA,
C-FORCE Calcium Chloride Pellets and
Flakes, and, Halite Salt Crystals. 12
IPC Eagle
2955 Lone Oak Rd., Egan, MN 55121
Toll Free: 800-486-2775
Fax: 651-686-5695
E-Mail: info@ipceagle.com
Website: www.ipceagle.com
Products: IPC Eagle offers one of the most com-
plete lines of cleaning equipment on the market
today. Its product lines include vacuums, sweep-
ers, scrubbers, extractors, wet/dry vacuums, indus-
trial vacuums, pressure washers; window cleaning
equipment such as the HydroTube Pure Water Sys-
tem, Ultra Pure, HighRise Automatic Window
Cleaner; microfiber mopping system and more. 12
J & M Technologies, Inc.
3685 Stutz Drive, Suite 103, Carfield, OH 44406
Phone: 330-533-9000 Fax: 330-702-8740
E-Mail: john@jmcatalog.com
Website: www.jmcatalog.com
Company Officers: John Manzoian
Products: Software to create professional look-
ing printed catalogs on demand as well as Internet
catalogs. The company provides the programs as
well as the data and images of customer products.
It has built a library of 170,000 items from ven-
dors in the janitorial and paper industry. 12
Jamco Mfg., Inc.
P.O.Box 519 - 35835 Harvard Rd.
Newberry Springs, CA 92365 USA
Phone: 760-257-3151 Fax: 760-257-0913
E-Mail: ajamco@wildblue.net
Company Officers: Allen Marcroft, President;
John Marcroft, VP
Products: Manufactures a complete line of equip-
ment and tools for cleaning carpet and upholstery,
auto vacuums and pump pressures. It also custom
manufactures to customer specifications and pri-
vate labels. 12
Janibell
P.O. Box 1919, Rancho Cucamonga, CA 91729
Toll Free: 800-856-0332, 888-624-4526
Fax: 909-947-1659
E-Mail: info@janibell.com
Website: www.janibell.com
Products: Magikan, a garbage disposal system
Circle 27
that utilizes a long continuous plastic tube roll and
Magikan bags. 11
Kaivac, Inc.
401 South Third St., Hamilton, OH 45011 USA
Toll Free: 800-287-1136 Fax: 513-896-8548
E-Mail: info@kaivac.com
Website: www.kaivac.com
Company Officers: Bob Robinson, Bob Robin-
son Jr., Tom Morrison, Bob Toews
Products: Kaivac delivers complete science-based
cleaning systems producing safe, healthy out-
comes while raising the value/professionalism of
cleaning operations. Originator of No-Touch
Cleaning, and crossover cleaning, Kaivac offers
environmentally-friendly cleaning products de-
signed to remove the maximum amount of soil and
bio-pollution in the quickest manner possible. 12
Karcher
4275 NW Pacific Rim Blvd., Camas, WA 98607
Phone: 888-805-9852 Fax: 800-248-8409
E-Mail: info@karchercommercial.com
Website: www.karchercommercial.com
Company Officers: Elliot Younessian, CEO;
Thomas Brendel, CFO
Products: Scrubbers, floor machines, extractors,
sweepers, vacuums, air blowers, steam cleaners,
industrial sweepers, industrial scrubbers, pressure
washers, hot pressure washers, floor scrubbing
chemicals, carpet cleaning chemicals, pressure
washing chemicals. 12
Kelsan, Inc.
5109 N. National Dr., Knoxville, TN 37914 USA
Toll Free: 800-467-7111 Fax: 865-637-5053
Website: www.kelsan.biz
Products: Building on a 60-plus year history, Kel-
sans goal is to be the most innovative and reliable
distributor of equipment, packaging and sanitary
products; and is dedicated to delivering solutions
to cleaning and packaging needs, on a timely basis,
at the agreed upon price, and in a manner that is
easy and convenient for customers. 11
Kissner Group, The
32 Cherry Blossom Rd.
Cambridge, ON N3H 4R7 CANADA
Toll Free: 800-434-8248 Fax: 877-434-8250
E-Mail: enquiries@kissner.com
Website: www.kissner.com
Products: Ice Melter products, raw chemicals and
lawn and turf chemicals. 12
Kleen Products, LLC
11900 Wayzata Blvd., Ste. 116F
Minnetonka, MN 55305 USA
Phone: 952-544-0530 Fax: 952-544-0726
E-Mail: info@kleenproducts.com
Website: www.kleenproductsllc.com
Company Officers: G. Howell, President; Anne
Ballard, Vice President
Products: Manufacturer of patented non-oil
based environmentally safe sweeping compounds.
May be used on all hard surface floors. 12
KleenRite Equipment
1122 Maple Street, Madera, CA 93637 USA
Phone: 559-673-5700 Fax: 559-673-5725
E-Mail: sales@kleenritemfg.com
Website: www.kleenritemfg.com
Company Officers: Bill Hachtmann, President
Products: KleenRite, "Engineered to be the Best
since 1973," manufactures quality machines, tools
and accessories for cleaning carpets, upholstery,
drapery, hard surfaces, excalators and flood re-
moval. From design and rotational-molding
through production, all work is done onsite for
quality control, and then tested for optimal per-
formance. U.S. made. 12
Kruger Products L. P.
1900 Minnesota Court, Ste. 200
Mississauga, ON L5N 5R5 CANADA
Phone: 905-812-6900 Fax: 905-812-6996
E-Mail: mark.ray@krugerproducts.ca
Website: www.krugerproducts.ca
Company Officers: Mark Ray, Dir./Marketing
Products: Leader in the Away from Home mar-
ketplace. Its highly trained, solution driven, sales
team strives to ensure the highest levels of cus-
tomer satisfaction and product excellence. No
matter how demanding a customers requirements
are, they can be sure that Kruger Products towels,
tissues, napkins, wipers, along with dispensers
and hand care products can provide the right bal-
ance of performance and cost effectiveness. 12
Lafitte Mop Co., Inc.
P.O. Box 577
Villa Rica, GA 30180 USA
Phone: 770-459-5966
Fax: 770-459-1116
Website: www.lafittemop.com
Products: Lafitte Mop Co., Inc. man-
ufactures (made in the USA) a broad
line of wet mops, cottons, blends,
rayons, and sythetics offered in narrow
band, wide band, fan tail, looped-end
and screw type styles. It specializes in
all types of dust mops from economy
to high-end launderable. Also offered
are handles, brushes, brooms, frames,
and microfiber products. Lafitte has
added green products made from both
renewable and recycled materials. Pri-
vate label, logos, UPC, bar coding, and
OEM programs available. 09
Lambskin Specialties
250 Dufferin Avenue
Winnipeg, MB R2W 5J1 CANADA
Toll Free: 800-665-0202
Fax: 204-582-5598
E-Mail: info@lambskin.com
Website: www.lambskin.com
Products: Manufacturer of DUST
WAND wool dusters, wash mitts, Win-
dow Pro stripwashers, applicator pads,
Floor Master, polishing bonnets, Vac-
Guard Bumper Pillow. Also available,
feather and synthetic dusters, glider mi-
crofiber mops, utility handles and nat-
ural synthetic chamois, and squeegees.
Introducing the Biomop biodegradable
floor/wall duster, pad holder and Mul-
tiFlex flexible multi-purpose tool. 11
Lebermuth Company, Inc., The
14000 McKinley Highway
Mishawaka, IN 46545 USA
Toll Free: 800-648-1123
Fax: 574-258-7459
E-Mail: info@lebermuth.com
Website: www.lebermuth.com
Company Officers: Robert Brown,
Pres.; Tony Overmyer, Head of Sales
Products: Fragrances, perfume, es-
sential oils, aroma ingredients,
d'limonone, methysalicylate, wintergreen, cam-
phor, menthol, eucalyptus, orange oil. 12
Lindhaus USA
12941 Eagle Creek Pkwy., Savage, MN 55378
Toll Free: 800-498-7526 Fax: 952-707-1134
E-Mail: info@lindhaus.com
Website: www.lindhaus.com
Company Officers: Al Carpenter, President-USA
Operations; Michele Massaro, Owner/President
Lindhaus SRL
Products: Lindhaus offers the RX Hepa two
motor upright vacuum in 15, 18 & 20-inch widths,
the Activa Pro single motor 12-inch upright and
the Dynamic two motor upright available in 12 or
15-inch widths. Lindhaus vacuums feature geared
belts, highest filtration, lowest sound and vibra-
tion levels and on-board tools. New products in-
clude the Lindwash Pro versatile compact floor
scrubber available in 12 or 14-inch widths and the
LW46 Hybrid 46-inch floor scrubber/drier pow-
ered by battery or electric. 12
Magnolia Brush Manufacturers Ltd.
P.O. Box 932 - 1001 N. Cedar
Clarksville, TX 75426 USA
Phone: 903-427-2261 Fax: 903-427-5230
E-Mail: sales@magnoliabrush.com
Website: www.magnoliabrush.com
Products: Full line of quality floor, street, garage
brushes; deck, scrub brushes; floor and window
squeegees; dust mops; wet mops; microfiber; gal-
vanized pails; tubs; detail brushes; and other as-
sorted maintenance items. 12
Major Chem Ltd.
2015 Shadowbriar Drive
Houston, TX 77077 USA
Phone: 281-870-1183
Products: Cleaning supplies. 12
Malish Corporation, The
4260 Hamann Parkway
Willoughby, OH 44094 USA
Toll Free: 800-321-7044 Fax: 440-951-0293
E-Mail: comments@malish.com
Website: www.malish.com
Company Officers: Jeff Malish, President
Products: Leading manufacturer of commercial
and industrial floor machine brushes. Manufac-
turing facilities in the U. S. and China, and a sales
office and warehouse in Europe. Well positioned
to handle customer requirements anywhere on the
globe. Malish also offers a full line of janitorial
and foodservice/color-coded brushes for use in a
wide variety of industries. More recently, the
Diamabrush Floor Preparation System by Mal-
ish was introduced, offering a complete line of
specialty brushes for prepping concrete and wood
as well as mastic removal.
Malish Plastics is a division of The Malish Cor-
poration with manufacturing and sales operations
at the corporate headquarters in Willoughby, OH.
Specializing in custom thermoplastic extrusions
to produce a wide range of profiles and tubes. 10
Marino Manufacturing
59 Talman Court
Concord, ON L4K 4L5 CANADA
Phone: 905-669-9949 Toll Free: 800-265-6267
Website: www.marinomop.com
Products: Mopping equipment, brooms,
brushes, mops, dust mops, mop handles, floor
squeegees, dust pans, plastic bottles and trigger
sprayers, food service products, washroom ac-
cessories and more. 07
Marwind Corp.
9500 NW 108 Ave., Miami, FL 33178 USA
Phone: 305-801-1842
Website: www.marwind.com.co
Products: Floor machines, polishers and bur-
nishers. 08
Circle 4
Matguys, Inc.
2849-A Whipple Road, Union City, CA 94587
Phone: 510-324-1500 Fax: 510-324-1600
E-Mail: kaz@matguys.com
Website: www.matguys.com
Company Officers: Syed Kazim, President;
Faiyaz Naziruddin, CEO - Sales USA
Products: Mats of distinction carpet mats, rub-
ber mats, vinyl runners, wet and dry mats, anti-fa-
tigue mats, entrance mats, logo mats. Specialty
all in house custom manufacturer only wholesaler
for 3M mats, Andersen mats and Crown mats. 12
Merfin Systems Inc.
105 Industrial Drive, King, NC 27021 USA
Toll Free: 800-874-6373
Fax: 800-983-4855
E-Mail: sales@merfin.com
Website: www.merfin.com
Company Contact: Kristy Leonard
Products: Proprietary towel and tissue systems for
commercial market. Complete line of wipers fea-
turing Airlaid, Wetlaid, and Scrim Reinforced webs.
Emphasis on centerpull towels and related economy
towel and tissue skus. Focused on selective distri-
bution through independently owned jan/san. 12
Meterpak, Inc.
1270 Fewster Drive
Mississauga, ON L4W 1A4 CANADA
Phone: 905-624-0366 Fax: 905-625-4815
E-Mail: sales@meterpak.com
Website: www.meterpak.com
Products: Different cleaning agents packaged in
water soluble pouches. 11
Metro Paper Industries / Tissue Group
111 Manville Road
Toronto, ON M1L 4J2 CANADA
Phone: 416-757-2737 Fax: 416-757-0818
Website: www.metropaperindustries.com
Products: Vertically integrated manufacturer of
recycled paper products servicing the foodservice,
janitorial, away-from-home and retail markets.
Supplying a wide range of disposable paper prod-
ucts that include table napkins, roll and folded
towels, center-pull and kitchen towels, jumbo
and conventional toilet tissue, facial tissue,
banquet rolls, and placemats. 12
Microban/ProRestore Products
4660 Elizabeth Street, Coraopolis, PA 15108
Toll Free: 800-932-3030 Fax: 360-757-7950
E-Mail: sales@prorestoreproducts.com
Website: www.microbancleanteam.com
Company Officers: John Ormsby, Presi-
dent; Richard Price, National Sales Manager;
Harry Velgich, Product Manager
Products: The Microban line of disinfec-
tants from ProRestore includes products for a
multitude of applications with broad efficacy.
This includes Microban Germicidal Cleaner
and Germicidal Cleaner Concentrate, Disin-
fectant Spray Plus, XS80 and new BotaniClean
an EPA category IV cleaner/disinfectant for
use as a germicide, fungicide, virucide and
broad-specrum hospital-grade disinfectant on
hard non-porous surfaces. 12
MidLab, Inc.
140 Private Brand Way, Athens, TN 37303
Toll Free: 800-467-6294 Fax: 423-337-3369
E-Mail: customerservice@midlab.com
Website: www.midlab.com;
www.natturaproducts.com
Company Officers: Matthew J. Schenk, CEO
Products: Midlab, Inc. focuses on assisting
distributors in creating a private brand they
own, from logo design to marketing materi-
als. Midlab has over 600 high quality, custom
blended formulas in liquid, powder and solid
forms. Packaging choices include totes,
pails, drums, gallons, quarts and packets. 12
Milazzo Industries, Inc.
1609 River Road, Pittston, PA 18640 USA
Toll Free: 800-288-6358 Fax: 570-654-6242
E-Mail: jwesolowski@milazzoindustries.com
Website: www.milazzoindustries.com
Company Officers: Elizabeth Milazzo, John
Wesolowski, Joe Milazzo
Products: Snow and ice melting agents/winter
products, absorbents, sweeping compounds, char-
coal and BBQ related products, outdoor living
cleaners, all-purpose cleaners, pool and spa chem-
icals, bulk salt, solutions for both residential and
commercial applications. 12
Milwaukee Dustless Brush,
Gordon Brush Wisconsin, LLC
1632 Hobbs Dr., Unit C, Delavan, WI 53115
Phone: 323-724-7777 Fax: 323-724-1111
E-Mail: sales@milwaukeedustless.com
Website: www.milwaukeedustless.com
Company Officers: Kenneth L. Rakusin, Presi-
dent & CEO
Products: Manufacturer of a full line of high qual-
ity maintenance tools for industrial, janitorial and
sanitary supply markets, including: The eMop
Bucketless Floor Cleaning System, Speed
Sweep floor brushes, Speedy Squeegy floor
squeegees, Speedy Corn upright brooms, Speedy
Mop self-wringing cellulose sponge mops, hand-
held utility brushes, counter dusters, deck scrubs,
vehicle washing brushes, color-coded brushes. 10
Mobilistics LLC
75 Glen Road, Sandy Hook, CT 06482 USA
E-Mail: sales@mobilisticapps.com
Website: www.mobilisticapps.com
Company Officers: Barbara Jagoe, Executive
Vice President
Products: MobiOrder (available on the app store)
is an enterprise level catalog and order entry app
for the iPad. Eliminates the need for printed cata-
logs, providing a sales force with current inven-
tory, pricing and product details. Salespeople
submit quotes, place orders, check customer pur-
chase history, contact information and much
more. 12
Moonsoft International, Inc.
3808 N. Sullivan Rd., Bldg. 12, Suite Q
Spokane, WA 99216 USA
Phone: 509-892-9363 Fax: 509-892-9355
E-Mail: dan@moonsoftcorp.com
Website: www.moonsoftcorp.com
Company Officers: Sarah Mao, Dan Simmons
Products: Competitively priced, Moonsoft mi-
crofiber towels, microfiber bar towels, microfiber
mop pads, microfiber dusters, microfiber string
mops, microfiber tube mops. Quality knitting
processes and top quality product construction plus
a commitment of research and development keep
Moonsoft International an innovator in cleaning
textiles. Producing Made In USA mop pads. 12
Mor-Value Parts Co. (MVP)
653 36th St. S.E., Grand Rapids, MI 49548 USA
Toll Free: 800-870-8700 Fax: 616-406-3125
E-Mail: info@mor-value.com
Website: www.mor-value.com
Products: Largest inventory of brushes, brooms,
vac motors, squeegees and other parts for most
makes. Vacuum bags for many makes, featuring
quality Enviro-MAX bags. Same day shipping on
stock items with late 5PM cut-off. Wholesale
only. No minimum dollar amount to meet. Free
technical support. Can drop ship. Will special
order non-stock parts. 11
Morgro Inc.
145 W. Central Avenue
Salt Lake City, UT 84107 USA
Phone: 801-266-1132 Fax: 801-266-1183
Website: www.morgro.com
Products: Quality ice melters. Ice Fighter Plus helps
prevent freezing damage to concrete. Sno-Plow con-
tains Liqui-Fire and corrosion inhibitors. 00
Morton Salt
123 N. Wacker Dr.,
Chicago, IL 60606-1743 USA
Phone: 888-644-9147
Fax: 312-807-2899
Website: www.mortonsalt.com
Products: A full line of ice melting products. 10
National Tissue Company, LLC
3326 E. Layton Ave., Cudahy, WI 53110 USA
Phone: 414-481-3300 Fax: 414-481-3311
E-Mail: sales.assist@nationaltissue.com
Website: www.nationaltissue.com
Company Officers: Mike Graverson, President;
Jill Lambrecht-Hudson, VP of Sales & Marketing;
Eric Bachhuber, VP New Business Development
Products: Full line of towels, tissue, napkins and
wipers for the away-from-home market. The tis-
sues consistently provide durable, yet gentle to the
touch, product while offering a large selection of
styles and product options including custom
cores, sheet sizes, and specialized packaging.
Napkins available in beverage, dinner, luncheon,
and dispenser styles with unmatched absorbency,
and low-lint. Towels and wipers designed to meet
various commercial and industrial needs with
quality, strength, and absorbency for the most de-
manding jobs. 12
Newaire, Inc. dba
The Ozone Specialists/Rainbowair
9483 State Hwy 37, Ogdensburg, NY 13669 USA
Phone: 315-393-5454
Fax: 315-393-5511
E-Mail: sduffy@newairepurifiers.com
Website: www.newairepurifiers.com
Company Officers: John DeCanio, CEO; Susan
Duffy, President
Products: Newaire, Inc. manufactures a full line
of ozone generating electronic deodorizers for
eliminating odors naturally. With several models
to choose from, this state-of-the-art technology is
the ideal solution for odors in restrooms, gue-
strooms, schools, nursing homes, etc. Call today
for more information on our new products for the
car and restroom 877-646-9663. 12
New Jersey Sanitary Supply Association
P.O. Box 435
Butler, NJ 07405 USA
Phone: 973-283-1400
Fax: 973-838-7124
Website: www.njssa.net
Products: Regional Trade Association. 11
Circle 16
Nexstep Commercial Products
1450 W. Ottawa Road, Paxton, IL 60957-0071
Phone: 217-379-2377 Fax: 217-379-9901
E-Mail: sales@ocedarcommercial.com
Website: www.ocedarcommercial.com
Company Officers: Todd Leventhal, Pres; Stan
Koschnick, VP Ops; Todd Mauer, VP Sales &
Marketing; Joel Hastings, Assistant Plant Mgr.
Products: Exclusive Licensee of O-Cedar, a com-
plete line of commercial cleaning products...
brooms (angle and traditional upright), floor
sweeps, brushes (utility, counter, scrubs and
bowl), wet mops (traditional), mops (self-wring-
ing, sponge and roller), dust mops, microfiber
(cloths, wet mops, dust mops, dusters, heads/hold-
ers and cleaning systems), squeegees, dusters, car-
pet sweepers, dispensers, sponges, floor mats,
rotary brushes, pad drivers and hardware, carts
and mop buckets and wringers. 12
NISSCO, LLC
45662 Terminal Dr., Suite 200
Dulles, VA 20166 USA
Toll Free: 800-229-9541 Fax: 703-480-5096
Website: www.nissco.com
Products: The NISSCO Group is one of North
America's leading maintenance and sanitary sup-
ply distribution group purchasing organizations.
Established in 1985, NISSCO has distribution
centers providing market penetration, sales sup-
port, and logistics throughout the United States,
Canada, South America and the Caribbean. 09
North American Salt Company,
a Compass Minerals Company
9900 West 109th Street, Suite 600
Overland Park, KS 66210 USA
Phone: 877-462-7258 or 913-344-9100
Fax: 913-344-9314
Website: www.nasalt.com
Products: Safe Step Pro Series, a family of
ice melters created specifically for the jan/san in-
dustry. No matter what winter conditions are, or
application needs, North American Salt has an ice
melter that is designed to work best for every cus-
tomer. Its full line of products deliver a range of
important features, including premium perform-
ance, environmentally safe, high-visibility and
budget-smart selections. 12
Occidental Chemical Corporation
1600 S. Madison Street
Ludington, MI 49431 USA
Phone: 888-293-2336 Fax: 231-845-4312
E-Mail: calciumchloride@oxy.com
Website: www.oxycalciumchloride.com
Products: PELADOW Premier Snow and Ice
Melter, DOWFLAKE Xtra 83-87 percent cal-
cium chloride flake, COMBOTHERM com-
mercial strength blended deicer. 12
Orchidia Fragrances
1525 Brook Drive, Downers Grove, IL 60515
Phone: 888-827-6627 Fax: 630-620-9724
E-Mail: sales@orchidia.com
Website: www.orchidia.com
Company Officers: Ross Sprovieri, Executive
VP; Ken Malinowski, President
Products: Orchidia manufactures fragrances, es-
sential oils, and botanicals that are designed to ad-
dress unique needs. An experienced staff of
perfumers and chemists utilize the latest tech-
nologies and old-fashioned hard work to develop
fragrances customized to specifications. Or-
chidia's modern production operations in Down-
ers Grove, IL, and San Clemente, CA, offer high
quality products with quick turn-around times.
Orchidia's large warehouse facilities allow it to
maintain ample product inventories, assuring eco-
nomical and timely delivery. 12
Palmer Fixture
2954 Holmgren Way,
Green Bay, WI 54307 USA
Phone: 920-884-8698
Fax: 920-884-8699
E-Mail: info@palmerfixture.com
Website: www.palmerfixture.com
Products: BluStorm high speed hand dryer,
EcoStorm high speed hand dryer, Electra uni-
versal roll towel dispenser, bath tissue dispensers,
napkin dispensers, SaniSuds soap & sanitizer
dispensers, bulk foam soap dispensers, signs, rest-
room safety and maintenance products. 12
Paraclipse, Inc.
2271 East 29th Avenue, Columbus, NE 68601
Phone: 402-563-3625 Fax: 402-564-2109
E-Mail: insales@paraclipse.com
Website: www.paraclipse.com
Company Officers: Ron Lambert, General Mgr./
CEO; Lon Jochens, Sales Mgr.
Products: Paraclipse insect fly and mosquito
traps. Paraclipse is the inventor and mastermind
behind the automatic advancing glue cartridge.
Products include Paraclipse Terminator, Para-
clipse Fly Patrol, Paraclipse Insect Inn Ultra, and
Paraclipse Mosquito Eliminator. 12
Perfect Products, Inc.
303 Smith St., Ste. 4, Farmingdale, NY 11735
Toll Free: 800-555-3903 Fax: 631-491-6634
E-Mail: imark21@aol.com
Website: www.perfectproducts.us
Products: Manufacturer of commercial vacuum
cleaners, janitorial products, back packs, carpet
sweepers, battery sweepers, dual motor upright
vacuums, single motor upright vacuums, residen-
tial vacuums, wet/dry vacs, commercial tools,
wands and electric cords. 12
Perfex Corporation
32 Case Street, Poland, NY 13431 USA
Phone: 315-826-3600 Fax: 315-826-7471
E-Mail: perfex@perfexonline.com
Website: www.perfexonline.com
Products: Perfex Corporation manufactures in-
novative cleaning tools for controlled environ-
ments. It has an extensive line of mopping
systems, microfiber mops, sponge-mops, labora-
tory brushes, squeegees, brooms, scrubbing pads,
scrapers, buckets and brushes. 12
PFERD Milwaukee Brush Company
30 Jytek Drive, Leominster, MA 01453 USA
Toll Free: 800-342-9015 Fax: 978-840-6421
Website: www.pferdusa.com
Products: Full line of maintenance and utility
brushes, brooms and abrasive tools. 06
Polti Distribution, Inc.
3755 Hickmore
St.-Laurent, QC H4T 1S5 CANADA
Phone: 514-733-2906 Toll Free: 888-697-6584
Fax: 514-685-6275
E-Mail: info@vapore.ca
Website: www.vapore.ca
Products: Manufacturer of vapor cleaning sys-
tems, floor scrubbers, wet/dry vacuum cleaners,
floor sweepers and gum removal equipment.
Products include the Vapore Professional Ecolog-
ical Vapour Cleaning System. 11
Pro-Link, Inc.
500 Chapman St., Canton, MA 02021 USA
Phone: 781-828-9550 Fax: 781-828-9551
E-Mail: info@prolinkhq.com
Website: www.prolinkhq.com
Company Officers: Paul Lemieux, President;
Bruce Seich, Secretary & Treasurer
Products: Pro-Link is a national janitorial supply
and service organization, offering high-quality
products and services including: national field
support, troubleshooting, training, centralized pro-
curement and invoicing, online ordering and
budget control reporting. Focused programs are
offered for green cleaning and for BSCs (from
newsletters on common business issues to items
that simplify operations). 12
ProTeam
12438 W. Bridger St., Boise, ID 83713 USA
Phone: 208-377-9555 Fax: 208-377-3014
E-Mail: customerservice.pro-team@emerson.com
Website: www.pro-team.com
Company Officers: Matt Wood, Brad Walters
Products: ProTeam became a global phenome-
non in the commercial cleaning world after intro-
ducing a game-changing design innovation, the
lightweight backpack vacuum. ProTeam offers a
full range of innovative vacuums, including the
ProGuard wet/dry line. 12
Queenaire Technologies, Inc.
9483 State Hwy 37, Ogdensburg, NY 13669 USA
Phone: 315-393-5454 Fax: 315-393-5511
E-Mail: sduffy@queenaire.com
Website: www.queenaire.com
Company Officers: Susan Duffy, CEO/Pres.
Products: Queenaire Technologies manufactures
a full line of ozone generating electronic deodor-
izers. Using a state-of-the-art generator technol-
ogy, all Queenaire models come with a full 5-year
warranty and 15-20 year life expectancy. 12
QuestVapco Corporation
P.O. Box 624, Brenham, TX 77834 USA
E-Mail: sherip@questvapco.com
Website: www.questvapco.com
Products: QuestVapco Corporation, located in
Houston, TX, and St. Louis, MO, has been offer-
ing quality products since 1953. It offers, under the
QuestVapco brand or private label, a complete line
of cleaners, disinfectants, deodorants, insecticides,
herbicides, industrial construction, floor care, au-
tomotive products, hand cleaners, adhesives, lu-
bricants, wipes and specialty chemicals for the
HVAC, janitorial and industrial distributor. 12
Quinn Broom Works, Inc.
P.O. Box 575, Greenup, IL 62428 USA
Phone: 217-923-3181 Toll Free: 800-626-7282
Fax: 217-923-5150 E-Mail: qbroom@rr1.net
Website: www.quinnbroomworks.com
Company Officers: Mark D Quinn, President
Products: All types of wound, nail, kitchenette,
whisk and toy brooms. Corn brooms manufac-
tured to customers specifications. 12
R & B Wire Products, Inc.
2901 W. Garry Ave., Santa Ana, CA 92704 USA
Toll Free: 800-634-0555 Fax: 714-549-0625
E-Mail: sales@rbwire.com
Website: www.rbwire.com
Products: Manufacturer of wire, tubular steel,
sewn and poly products serving the janitorial sup-
ply, health care and other sectors. Products in-
clude a new nesting basket truck line. 12
Raymar Medical Corp.
16360 Broadway Avenue, Cleveland, OH 44137
Phone: 216-475-8360 Fax: 440-473-2032
E-Mail: glovesbyraymar@hotmail.com
Company Officers: Shiv K. Aggarwal
Products: Importers of Unicorn brand Latex
Disposable Glovespremium quality, FDA passed,
lightly powdered, beaded cuffs. Also offered are
Dragon brand Poly Disposable Glovespowder
free, embossed for easy grip. 11
RD Industries, Inc.
7417 North 101 Street, Omaha, NE 68122 USA
Phone: 402-455-8553 Fax: 402-455-8242
E-Mail: dnelson@rdindustries.com
Website: www.rdindustries.com
Company Officers: Rod Laible, President
Products: RD Industries designs, manufactures,
and distributes closed loop chemical containment
and dispensing systems. With hazards such as
leaks and spills, unsafe chemical handling and im-
proper dilutions, chemical manufacturers turn to
us to make their chemical management systems
cleaner and safer. 12
RDA Advantage
5808 S. Rapp St. #220, Littleton, CO 80120 USA
Phone: 303-794-2400 Fax: 303-794-2424
E-Mail: carly@rdaadvantage.com
Website: www.rdaadvantage.com
Company Officers: Mark Lyle, Exec. Director
Products: RDA Advantage consists of 17 redis-
Circle 15
tributors and 32 warehouses all across North
America. RDA Advantage provides customers
with unsurpassed local service, quality products,
preferred pricing and quick delivery. Current re-
distributors sell all the national jan/san and food-
service brands, as well as RDA Advantages own
Advantage and Vintage brand products. 12
Reit-Price Mfg. Co., Inc.
522 W. Chestnut St., Union City, IN 47390 USA
Toll Free: 800-521-5343 Fax: 765-964-5343
E-Mail: customerservice@reitprice.com
Website: www.reitprice.com
Products: Wet mops, dust mops, squeegees, han-
dles, corn brooms, microfiber mopping pads and
microfiber cleaning towels. 10
Reliable Corporation
5-100 Wingold Ave.
Toronto, ON M6B 4K7 CANADA
Toll Free: 800-268-1649 Fax: 416-785-7038
E-Mail: art@reliablecorporation.com
Website: www.reliablecorporation.com
Company Officers: Robert Kahn, President
Products: Reliable Corporation has built a solid
reputation over the past 56 years as a leader in
steam products and a growing selection of com-
mercial steam cleaning and steam-vac systems. 12
Remco Products
4735 W. 106th Street, Zionsville, IN 46077 USA
Phone: 317-876-9856 Fax: 800-585-8619
E-Mail: ppearson@remcoproducts.com
Website: www.remcoproducts.com
Company Officers: Michael Garrison, President;
Chuck Bush, Jr., Director of Sales & Marketing
Products: Remco Products offers a complete line
of hygienic cleaning tools, featuring color-coded
brushes, brooms, and squeegees. All are produced
to the highest quality standards with models de-
signed for every job from floors to ceilings. In ad-
dition, Remcos color-coded polypropylene
scoops, scrapers, mixing paddles, and shovels
provide a total package for the stringent require-
ments of todays sanitation programs. 12
Rochester Midland Corporation
155 Paragon Drive, Rochester, NY 14624 USA
Phone: 585-336-2200 Fax: 585-336-2357
E-Mail: jbruno@rochestermidland.com
Website: www.rochestermidland.com
Products: Founded in 1888, manufacturer of
specialty chemicals for food sanitation, industrial
cleaning and water treatment as well as house-
keeping and restroom care programs designed
for human health, safety, and the environment.
Sustainable green cleaning programs for com-
mercial and institutional facilities with over 30
third-party certified, biobased products and its
Certified Green Housekeeping Training Pro-
gram. Provides training and education programs
for workers and building occupants. 12
Royal Paper Converting, Inc.
11990 Westwood Blvd., Suite 260
Los Angeles, CA 90025-8418 USA
Phone: 310-481-1400
Fax: 800-965-9007
Website: www.royalpaper.us
Products: Manufacturers of a complete line of
away-from-home paper products. Servicing both
jan/san as well as the foodservice industry. 05
Royce Rolls Ringer Co.
Box 1831
Grand Rapids, MI 49501 USA
Toll Free: 800-253-9638
Fax: 616-361-5976
Website: www.roycerolls.net
Products: Stainless steel housekeeping equip-
ment (maid and janitor carts, mop wringers,
tanks and carriers) and stainless steel toilet paper
dispensers. 11
S.M. Arnold, Inc.
7901 Michigan Ave., St. Louis, MO 63111 USA
Phone: 314-544-4103 Fax: 314-544-3159
E-Mail: info@smarnoldinc.com
Website: www.smarnoldinc.com
Products: S.M. Arnold, Inc. manufactures a com-
plete line of cleaning maintenance accesories such
as... chamois, Water Sprite, drying cloths,
brushes, brooms, natural sea sponges, cellulose
sponges, poly sponges, wash mitts, lambswool
floor applicators, microfiber towels, cloths and
floor squeegees. Introducing trigger sprayers and
bottles, razor blades and scrapers. 10
Sanastar
2021 N.E. 59th Ct., Ft. Lauderdale, FL 33308-2111
Phone: 954-445-4888 Website: www.sanastar.net
Products: WizKid is an absorbent and antibac-
terial mat that is placed under the urinal to collect
and disinfect the inevitable drip of urine on the
bathroom floor. WizKid is truncated in shape. The
backing is rubber. 07
Satco Products, Inc.
110 Heartland Blvd., Brentwood, NY 11717 USA
Phone: 631-243-2022 Fax: 631-243-2027
E-Mail: alankaren@satco.com
Website: www.satco.com
Products: Manufacturer of LED's (light emitting
diodes), CFL's (compact fluorescent lamps), in-
candescent, halogen, HID specialty bulbs, along
with a full line of indoor and outdoor lighting fix-
tures and electrical accessories. 12
SCA Tissue North America
Cira Centre, 2929 Arch St., 26th Fl.,
Philadelphia, PA 19104 USA
Phone: 866-SCA-TORK
Fax: 920-720-4595
E-Mail: torkusa@sca.com
Website: www.torkusa.com
Products: SCA Tissues segment-driven solutions
include napkins, toweling, bath and facial tissue,
specialty wipers, dispensers, and soap systems. As
a top North American manufacturer of Away-
From-Home sanitary products, SCA Tissue re-
cyles more than 750,000 tons of paper per year,
of which 400,000 tons consist of post-consumer
recyclables. 11
Seatex Ltd.
445 TX-36, Rosenberg, TX 77471 USA
Phone: 713-357-5300 Fax: 713-357-5301
E-Mail: taustin@seatexcorp.com
Website: www.seatexcorp.com
Company Officers: Kelly Aimes, President
Products: Automotive presoaks; foaming waxes;
rainbow conditioners; clear coat; powdered vehi-
cle cleaners; solid, liquid, powdered laundry/ware-
wash; microbial portion pack; drain maintainers;
drain maintenance; floor finish; floor strippers;
bowl cleaners; deodorizers; enzyme cleaners;
descalers; degreasers; decarbonizers; furniture pol-
ish; stainless steel cleaner; Green Seal/DfE formu-
lations; anitbacterial hand soap; hand sanitizers. 12
Seko Dosing Systems Corporation
1103 Branagan Dr., Tullytown, PA 19007 USA
Phone: 866-651-4323, or 215-945-0125
Fax: 215-945-0937
E-Mail: info@sekousa.com
Website: www.sekousa.com
Products: Products offering chemical control so-
lutions in the institutional and light industrial mar-
kets. Seko equipment offers solutions for
applications including manual and automatic
warewashing, drain and odor control, on-premise
laundry, chemical preportioning, water treatment
and swimming pools. 12
Seladis Bio Ltd.
Hermitage House, 60 New Road,
Basingstoke, Hampshire RG21 7PW UK
Phone: +44 (0) 845 241 9900
E-Mail: sales@seladisbio.co.uk
Website: www.seladisbio.co.uk
Products: Washroom accessories including the
BioBall System. 12
Shair Sales Ltd. / Tip Top Parts
19578 55 A Ave., Surrey, BC V3A 8P8
Toll Free: 800-665-2500
Phone: 604-514-7005
Fax: 604-514-8979
E-Mail: sales@ttparts.com
Website: www.tiptopparts.com
Company Officers: Terry Rogers
Products: Distributor of cleaning equipment and
repair parts in Canada and Northwestern USA. 12
Sheppard Redistribution, Inc.
1100 Schell Lane, P.O. Box 1057,Oaks, PA 19456
Phone: 888-733-4787 Fax: 888-733-3887
E-Mail: info@sheppard-enterprises.com
Website: www.sheppard-enterprises.com
Products: A growth-oriented master redistributor
of paper products, janitorial, industrial and food-
service supplies. Serving the Mid-Atlantic and
greater Pittsburgh, PA, regions. 10
Sky Systems Co., Inc.
1825 Taylor Place, Ontario, CA 91761-5559
Phone: 909-923-7040 Fax: 909-923-7041
E-Mail: sky168sys@aol.com
Website: www.skysystemscoinc.com
Products: Sky Systems Co., Inc. is a manufac-
turer and wholesaler of washroom products. It
specializes in the manufacture of the 800ml bag-
in-box dispensing systems and distributes a wide
range of electric hand dryers, urinal block-screens
and rim cages with enzymes. Bag-in-box dis-
pensing system is available in 500, 800, 1000, and
8000ml with the full line of soap refills. 10
Soy Technologies LLC
1050 Elizabeth Drive Unit 4,
Nicholasville, KY 40356
Phone: 859-881-1200 Toll Free: 800-769-8748
Fax: 866-767-7901 Website: www.soytek.com
Products: Developer of VOC compliant indus-
trial, institutional and commercial chemical prod-
ucts. Founded in 2001, the Kentucky-based
company produces, markets and distributes bio-
based solvent degreasers, graffiti removers, paint
removers, polyurethane strippers, general-purpose
cleaners, stainless steel cleaners, hand cleaners,
adhesive removers and specialty products for
unique niche markets. 09
Spartan Chemical Company, Inc.
1110 Spartan Drive, Maumee, OH 43537 USA
Toll Free: 800-537-8990 Fax: 419-536-8423
E-Mail: spartan@spartanchemical.com
Website: www.spartanchemical.com
Company Officers: Stephen H. Swigart, COB;
John W. Swigart, Pres; James R. Lenardson, Corp.
Exec. V. P.; Scott M. Libbe, Sec/Treas; Greg Ford,
V. P. Sales; William J. Schalitz, V. P, Research &
Development
Q
uinn Broom Works, Inc. has
proven our commitment to
our valued customers by giving
them quality products, good
service and timely delivery.
W
hether you are a large
distributor or a smaller
janitorial house, we can create
for you a broom line to enhance
your products. Our broom
products meet qualifications
with A.S.T.M. certification
manufactured at our facility.
T
ired of speaking to voice mail
or listening to computerized
messages? At Quinn Broom
Works, Inc. our management is
always accessible to discuss our
needs and help with problems.

Circle 29
Products: Manufacturer of brand name
chemical specialty and industrial mainte-
nance products. Specialty product lines
include Clothesline Fresh Laundry Care
Products; BioRenewables, bio based
products; Green Solutions, environmen-
tally preferred products; the Consume line
of bioformulations; and food service and
processing chemicals. Products for hard
floors, carpet and concrete; disinfectants;
industrial cleaners/degreasers; rest-
room/hand cleaners and deodorants, &
chemical management systems. 12
Spray Nine / Permatex
309 W. Montgomery St., Suite 15B
Johnstown, NY 12095 USA
Phone: 518-762-4593
Fax: 518-762-2566
E-Mail: loraine.gifford@permatex.com
Website: www.spraynine.com
Company Officers: Lorraine Gifford,
Director of Sales; Cary Zelich, Market
Manager
Products: Manufacturer of specialty
cleaners, disinfectants, degreasers and
hand soaps for the institutional, industrial,
foodservice, automotive and printing in-
dustries. Emphasis on disinfectant contact
time, cleaning effectiveness and environ-
mental res po nsibility. The flagship prod-
uct, Spray Nine, is approved to disinfect
against viruses and bacteria in 45 seconds
and tackle tough cleaning tasks. 12
St. Nick Brush Co.
P.O. Box 15
Burton, OH 44021 USA
Phone: 440-834-1891
Fax: 440-834-0243
Company Officers: Stephen M. Tru-
dick, Freeman Miller
Products: Manufacturers of industrial
and household brushes and brooms.
The company also manufactures over
100 different types of wooden blocks
for brooms and brushes. 12
Starlee Imports, Inc.
P.O. Box 71
100 Church St.
Amsterdam, NY 12010
Phone: 518-842-2470
Fax: 518-842-3315
E-Mail: starleeimports@verizon.net
Website: www.starleeimports.com
Products: Feather dusters and paint sun-
dries. 11
Stefco Industries
1006 Marley Drive
Haines City, FL 33844 USA
Toll Free: 800-835-1854
Fax: 800-835-1898
E-Mail: info@stefcoindustries.com
Website: www.stefcoindustries.com
Products: Stefco Industries, a Cellynne
Holdings Company, is an integrated paper
manufacturer of quality tissue and towel
products. Brands Heavenly Soft, Confi-
dence and Heavenly Choice offer a com-
plete line of bathroom tissue, jumbo
tissue, hardwound roll towels, kitchen roll
towels, facial tissue, folded towels, nap-
kins and dispensers. 10
STEP1 Software
3547 Old Conejo Rd., #104
Newbury Park, CA 91320 USA
Toll Free: 800-553-2602
Fax: 805-499-7783
E-Mail: bobh@step1software.com
Website: www.step1.com
Company Officers: Robert Hestenes,
President
Products: Serving the jan/san industry for
35 years, STEP1 is the No. 1 installed
package in the jan/san industry. Its easy-
to-use windows programs are helping
customers of all sizes. Installing STEP1
in a business will result in lower operating
costs and increased customer margins. 12
STOKO Skin Care by Evonik
2401 Doyle Street
Greensboro, NC 27406 USA
Toll Free: 800-334-0242
Fax: 336-333-3641
E-Mail: stoko-us@evonik.com
Website: www.stokoskincare.com
Company Officers: Ron Shuster, Prod-
uct Line Director; Lori Huffman, Market-
ing Manager; Roland Lindner, Sales
Manager
Products: Occupational skin care,
STOKO Skin Care by Evonik has a so-
lution for all skin care needs. STOKOs
skin care experts help solve the toughest
hand cleaning problems and show how to
promote wellness through proper hand
hygiene in every industry, occupation or
away-from-home destination. 12
TETRA Technologies, Inc.
25025 I-45 North
The Woodlands, TX 77380 USA
Toll Free: 800-327-7817
Fax: 281-298-7150
Website: www.tetratec.com
Products: TETRA 94 calcium chloride
pellets for ice and snow melting. TETRA
94 is 94-97 percent pure calcium chloride.
03
Tiger-Vac Inc.
73 S.W. 12 Ave., Bldg 1, Unit 7
Dania, FL 33004 USA
Toll Free: 800-668-4437
Fax: 800-668-4439
E-Mail: sales@tiger-vac.com
Website: www.tiger-vac.com
Company Officers: Massimo DePastena
Products: Explosion proof vacuum clean-
ers. Industrial vacuum cleaners, hepa filter,
static dissipating, electrically operated,
pneumatically operated, dust ignition,
cleanroom single phase, three phase. 12
Trojan Battery Company
12380 Clark St.
Santa Fe Springs, CA 90670 USA
Toll Free: 800-423-6569
Web Site: www.trojanbattery.com
Company Officers: Jeff Elder, President;
Rick Godber, Chairman & CEO
Products: In an industry where unex-
pected downtime can be costly, a reliable
source of power is extremely important.
Top floor machine manufacturers and
maintenance organizations know Trojan
Batteries deliver power for the most de-
manding jobs. Follow their lead and re-
place batteries with Trojan Deep Cycle
products. They'll give the power the
power to shine. Trojan Battery Company
delivers Trojan deep-cycle flooded batter-
ies featuring T2 Technology for maxi-
mum sustained performance, longer life
and increased energy. Trojan's deep-cycle
gel batteries feature an exclusive gel for-
mulation delivering consistent perform-
ance and long cycle life, while the
deep-cycle AGM batteries include an ab-
sorbent glass mat (AGM) and other de-
sign elements that provide maximum
performance. 12
Tucel Industries, Inc.
2014 Forestdale Road, P.O. Box 146
Forestdale, VT 05745 USA
Phone: 802-247-6824
Fax: 802-247-6826
E-Mail: jlewis@tucel.com
Website: www.tucel.com
Company Officers: John C. Lewis, Jr.,
President; Joanne Raleigh, Vice President
Products: Tucel produces brushes cur-
rently serving foodservice, janitorial and
other industries. Tucel is 100 percent
green, recyclable and fused. All products
are polypropylene, which does not absorb
water, causing bacteria. Fused brushes are
made using a manufacturing process
whereby the bristle and block are "Heat
Fused" together; thus no holes and no sta-
ple where bacteria can harbor and cross-
contaminate.
Tucel originated in 1970 gaining its first
patent for "fusing" bristle to block. Tucel
was located in Middlebury, VT, for 10
years and relocated to Forestdale where
the 45,000-square-foot factory remains.
Tucel has held more than 38 patents
worldwide. Tucel also develops a wide as-
sortment of specialty brushes for other
companies.
Tucel has its brushes NSF tested for
cleanability. All products are HACCP
compatible. Tucel has been under the same
ownership since it started in 1970. 12
Turtle Plastics Co.
7400 Industrial Pkwy.
Lorain, OH 44953 USA
Phone: 800-756-6635
Fax: 800-437-1603
E-Mail: michele@turtleplastics.com
Website: www.turtleplastics.com
Company Officers: Tom Norton, Presi-
dent; Michele Norton, V.P.
Products: Modular entrance matting that
combines a walk off mat with a drainage
mat. Linear carpet strips remove dirt and
debris from foot traffic; holes in the mat
allow dirt and moisture to fall through.
Modular anti-fatigue mats provide a slip-
resistant comfortable surface for standing.
Made in the USA out of 100 percent re-
cycled plastic. 12
Tuway American Group, The
2820 W. Maple Rd., Suite 101
Troy, MI 48084 USA
Toll Free: 800-537-3750
Fax: 248-649-3666
Website: www.tuwaymops.com
Products: A full line supplier of textile
cleaning products including wet-mops,
dust-mops, carpet bonnets, handles and
hardware, and an extensive line of mi-
crofiber products. 10
U.S. Battery Mfg. Co.
1675 Sampson Avenue
Corona, CA 92879 USA
Phone: 951-371-8090
Fax: 951-371-4671
Website: www.usbattery.com
Products: Complete line of deep cycle
batteries for sweepers/scrubbers, golf
cars, marine military and special applica-
tion requirements. 07
Ultra Chem Labs
1462 E. Mission Blvd.
Pomona, CA 91766 USA
Phone: 909-620-0949
Website: www.ultrachemlabs.com
Products: Advanced, high quality clean-
ing and protecting chemical products. 12
Unelko Corp.
14641 N. 74th St.
Scottsdale, AZ 85260-2403 USA
Toll Free: 800-528-3149
Website: www.unelko.com
Products: Unelkos Sani-Shield and
Sani-Scrub 3-in-1 Surface Care prod-
ucts are surface care technologies that
deep clean germ-carrying fingerprints,
body fluids, food spills, soil splatters, dirt
and grime... and simultaneously protect
surfaces with an invisible organic bar-
rier coating on which bacteria, virus, mold
and mildew will not grow. In one-step,
customers can clean everyday soil and
germs, protect surfaces against future soil
build-up and prevent the growth of bacte-
ria, virus and fungi. 08
United Group, The
3121 Mercedes Drive
Monroe, LA 71201 USA
Phone: 318-387-9676
Fax: 318-387-5564
E-Mail: dnorred@unitedgroup.com
Website: www.unitedgroup.com
Company Officers: Tobie F. McKown,
President & CEO
Products: As a buying group, The United
Group distributes, through its stockholder
members and the Preferred Suppliers al-
lied with the organization, products in the
following market segments: janitorial/
sanitary, foodservice, industrial packag-
ing and safety. 11
Von Drehle Corporation
612 3rd Avenue, N.E.
Hickory, NC 28601 USA
Toll Free: 800-438-3631
Fax: 828-322-4145
E-Mail: sales@vondrehle.com
Website: www.vondrehle.com
Products: Quality towel and tissue prod-
ucts since 1974. Green Seal certified,
Green Hotels Associaiton approved ven-
dor, U.S. EPA-CPG approved supplier,
U.S. Green Building Council Member.
Towels - centerpull, mini-centerpull,
multi-fold, mini multi-fold, c-fold, single-
fold, hardwound, household roll; Tissue -
jumbo roll, standard bath, porta-roll, roto-
roll, facial. Brand names: Preserve, Pre-
cious, Premium Quality, Feather Soft,
Blue Mist. 12
VVF Amenities
3920 Cyress Creek Parkway
Houston, TX 77068 USA
Toll Free: 800-432-7627
Fax: 281-444-7250
E-Mail:
customerservice@vvfamenities.com
Website: www.vvfamenities.com
Company Officers: Monica Bahr
Products: VVF Amenities offers a wide
range of amenity products such as Dial
products, white Marble and Restore.
Also offered are Beach Mist, Good
Day, Hotello, and Fresh Bouquet. Many
of these lines include shampoo, condi-
tioner, lotion, bar soap, and body wash.
12
Warsaw Chemical Co., Inc.
P.O. Box 858, Argonne Road
Warsaw, IN 46581 USA
Phone: 574-267-3251
Fax: 574-267-3884
E-Mail: wccarwash@hotmail.com
Website: www.warsaw-chem.com
Products: Warsaw Chemical Co., Inc.
manufactures and distributes general
maintenance cleaning solutions. Warsaw
Chemical's line of products consists of
various cleaners including disinfectants,
hand cleaners and dispensers, floor care
products, glass cleaners and cleaning
products for foodservice and laundry op-
erations.
09
MINT SCENTED
NON-PARA
SMALL SIZE
WITH NET BAG
LOTS OF SCENT
LASTS 30 DAYS
PACK TWO (2)
PER MASTER
NO MINIMUM
ORDER
NEW DUMPSTER SYSTEM
CONTROLS ODORS AND
UNWANTED CREATURES
MANUFACTURED IN WICHITA, KS, USA
Phone Number: 1-800-992-0181
Fax Number: 316-267-2930
e-mail address: gscjansplymfr@juno.com
website: giftsalescompany.net
P.O. Box 17082 Wichita, KS 67217

Circle 13
Waterless Co. Inc.
1050 Joshua Way
Vista, CA 92081 USA
Phone: 760-727-7723
Fax: 760-727-7775
E-Mail: info@waterless.com
Website: www.waterless.com
Company Officers: Klaus Reichardt, President/ CEO
Products: Waterless no-flush urinals, BlueSeal,
EverPrime, EcoTrap, iPack. 12
Wausau Paper
11150 Industry Rd.
Harrodsburg, KY 40330 USA
Toll Free: 800-723-0001 Fax: 859-734-8200
Website: www.wpbaywest.com
Products: Wausau Paper produces Bay West brand
towels, tissue, soap, wipers, and dispensing systems.
Bay West brand Dubl-Nature and EcoSoft
Green Seal certified towels and tissue are among
the most environmentally preferable products avail-
able in the away-from-home market. 09
Webster Industries, Inc.
58 Pulaski St. - Box 3119
Peabody, MA 01961-3119 USA
Toll Free: 800-225-0796
Website: www.websterindustries.com
Products: Premium liners, food bags and zipper seal
bags. 07
Weiler Corporation
One Weiler Drive
Cresco, PA 18326 USA
Phone: 570-595-7495 Fax: 570-595-5980
E-Mail: jmoon@weilercorp.com
Company Officers: Tony Hufford
Products: Maintenance products including floor,
garage and street brooms; vehicle care brushes; up-
right brooms and mops; specialty floor brushes;
squeegees; dust pans; window dusting, scrub, utility
bowl, foodservice, paint and sundry brushes; and wire
scratch brushes. 12
Wipeco, Inc.
250 N. Mannheim Rd., Unit B
Hillside, IL 60162 USA
Phone: 708-544-7247 Fax: 708-544-7248
E-Mail: info@wipeco.com
Website: www.wipeco.com
Company Officers: Bob Woycke, Sandy Woycke,
Justin Woycke
Products: Chicagoland manufacturer of wiping rags.
Also specializing in MRO supplies. Products include
wipers, chemicals, towel and tissue, spill absorbents,
janitorial supplies and more. 12
Witt Industries
4600 N. Mason Montgomery Rd.
Mason, OH 45040 USA
Toll Free: 800-543-7417 Fax: 877-891-8200
E-Mail: sales@witt.com
Website: www.witt.com
Products: Witt Industires is a woman owned manu-
facturer of a quality line of waste receptacles, recy-
cling containers, ash urns, benches and planters for
indoor and outdoor use. Offered in a variety of styles,
these units will complement any environment and
dcor. 12
World Dryer Corporation
5700 McDermott Drive
Berkeley, IL 60163 USA
Phone: 708-449-6950
Fax: 708-449-6958
E-Mail: sales@worlddryer.com
Website: www.worlddryer.com
Company Officers: Tom Vic, President
Products: Hand dryers, hair dryers, baby changing
stations. 12
WorldWare Enterprises Ltd.
30 Rosslinn Rd.
Cambridge, ON N1S 3K1 CANADA
Phone: 866-621-8244
Fax: 519-622-5281
E-Mail: crobinson@eatoils.com
Website: www.eatoils.com
Products: EcoLogo certified green cleaning products
for cleaning challenges oil, grease, urine, skunk,
mold and mildew, grout cleaning, degreasing. 12
Xaact Products
181 W. Aqua Ave.
Coeur dAlene, ID 83815 USA
Phone: 208-762-3800 Fax: 208-762-4453
E-Mail: cmarinella@xaact.com
Website: www.xaact.com
Company Officers: Doug Hauff, President
Products: Xaact Products is a supplier of equipment
for the professional cleaning and automotive and
restoration industries. The company manufactures
and supplies these through corporate partnerships and
major distributors throughout the USA and interna-
tionally. Key products are heated portable carpet ex-
tractors, hard-surface extractors and restoration
equipment. 12
Xynyth Manufacturing Corp.
122-3989 Henning Drive
Burnaby, BC V5C 6N5
CANADA
Toll Free: 800-MELT-ICE (635-8423)
Fax: 604-473-9399
E-Mail: sales@xynyth.com
Website: www.xynyth.com
Products: XYNYTH is a manufacturing leader in the
de-icing industry for more than 25 years, offering a
line of high quality eco-friendly ice melters and ab-
sorbents. XYNYTH is a one-stop shop for all ice
melting and absorbent needs. It distributes and ware-
houses de-icers throughout Canada and the United
States. 12
Zephyr Manufacturing Company, Inc.
200 Mitchell Road
Sedalia, MO 65301-2114 USA
Phone: 660-827-0352
Fax: 660-827-0713
E-Mail: info@zephyrmfg.com
Website: www.zephyrmfg.com
Company Officers: R.J. Lindstrom, President;
Doug Leerssen, Vice President; Bob Schneider, VP
Sales
Products: A one-stop source for industrial, institu-
tional and sanitary cleaning tools including wet mops,
dust mops, brooms, brushes, handles, mopsticks,
sponges, frames, microfiber and squeegees. 12
The NJSSA show has performed above
our expectations again. It is a nice mix
between the U.S. ISSA show and the
ISSA Interclean show for us as suppliers
to the jan/san market.
Scott Jarden,
The Bullen Companies
The NJSSA staff is to be congratulated
for running a well organized show.
The trafc on Wednesday was
outstanding and all the events were
very well coordinated.
Randy Starr,
Golden Star
Etess Arena in the Taj Mahal
AtIantic City, N| - May 2-3, 2012
SuppIy linc 2012 is thc most cfcicnt and cffcctivc way
for you to rcach distributors and cIcaning profcssionaIs
from Mainc to fIorida and cvcry statc in bctwccn.
Ovcr 2,000 owncrs, managcrs, and dccision-makcrs
attcndcd thc 2010 cvcnt.
You wiII savc timc and moncy with SuppIy linc 2012
and hotcI accommodations aII undcr onc roof.
Incredible rate for exhibitors and attendees
to stay in the new Taj Chairmans Tower
s $119 for a Taj Chairmans Tower Room
s $99 for a Taj Standard Room
for additionaI information on cxhibiting or attcnding SuppIy linc 2012, caII thc N|SSA ofcc at
973-283-1400 or visit www.njssa.nct
You don't want to miss thc
onIy fast Coast Tradc Show
for CIcaning SuppIics.
SpcciaI fcaturcs
of SuppIy linc 2012
- fxhibitor/Distributor
CoIf Outing - May 1
- Presidents Reception &
Nctworking fvcnt - May 1
1:24 PM Circle 26
Absorbents: Oil, Grease, & Water
Amrep, Inc.
Bro-tex, Inc.
Cotto-Waxo Co.
CTC Supplies
Daley International
Gift Sales Co., The
Major Chem Ltd.
RDA Advantage
United Group, The
Wipeco, Inc.
Acoustical Cleaning Chemicals & Equipment
United Group, The
Adhesives
Amrep, Inc.
Major Chem Ltd.
United Group, The
Aerosols
Amrep, Inc.
Carroll Company
Chase Products Co.
Daley International
Epic Industries
Major Chem Ltd.
Pro-Link, Inc.
RDA Advantage
United Group, The
Air Filtration Equipment
United Group, The
Anti-Graffiti Systems
Major Chem Ltd.
United Group, The
Anti-Static Chemicals
Daley International
Major Chem Ltd.
United Group, The
Ash Trays
Gift Sales Co., The
United Group, The
Associations/Societies
United Group, The
Automatic Scrubbers
IPC Eagle
Karcher
United Group, The
Automotive Cleaning Specialties
Amrep, Inc.
Major Chem Ltd.
Seatex Ltd.
United Group, The
Bacterial/Enzyme Products
Amrep, Inc.
Carroll Company
Daley International
EES, Inc.
Envirochem, Inc.
Epic Industries
Gift Sales Co., The
Major Chem Ltd.
MidLab, Inc.
Pro-Link, Inc.
RDA Advantage
Seatex Ltd.
United Group, The
Bag-in-the-Box Packaging
Daley International
Seatex Ltd.
United Group, The
Bar Code/EDI Technology
United Group, The
Baseboard Cleaning Machines &
Accessories
Fastrak Industries
United Group, The
Batteries & Chargers
Discover Energy Corp.
Circle 3
Fullriver Battery
IPC Eagle
Major Chem Ltd.
RDA Advantage
U.S. Battery Mfg. Co.
United Group, The
Bedding Supplies
United Group, The
Bird Control Products
United Group, The
Brooms
ABCO Products
Bel-Maid Company
Culicover & Shapiro, Inc.
Emsco Group
Gift Sales Co., The
Golden Star Inc.
IPC Eagle
Kelsan, Inc.
Perfex Corporation
Pro-Link, Inc.
Quinn Broom Works, Inc.
RDA Advantage
Remco Products
S.M. Arnold, Inc.
St. Nick Brush Co.
United Group, The
Weiler Corporation
Brushes
ABCO Products
Bel-Maid Company
E. Gornell & Sons, Inc.
Emsco Group
Golden Star Inc.
Hagco Industries
IPC Eagle
Kelsan, Inc.
Perfex Corporation
Pro-Link, Inc.
RDA Advantage
Remco Products
S.M. Arnold, Inc.
St. Nick Brush Co.
United Group, The
Weiler Corporation
Buckets
ABCO Products
Bel-Maid Company
Emsco Group
Filmop USA
Golden Star Inc.
Hagco Industries
IPC Eagle
Kaivac, Inc.
Perfex Corporation
Pro-Link, Inc.
RDA Advantage
S.M. Arnold, Inc.
United Group, The
Burnishing Equipment
IPC Eagle
Karcher
Marwind Corp.
United Group, The
Buying Groups
Distributor Partners of America
(DPA)
Major Chem Ltd.
NISSCO, LLC
Pro-Link, Inc.
RDA Advantage
United Group, The
Candles
Carpet & Fabric
Protective Finishes
Daley International
Fastrak Industries
MidLab, Inc.
Carpet Cleaning Chemicals
Brand Name
AJM Nino Corp.
Amrep, Inc.
Chase Products Co.
Daley International
Kelsan, Inc.
Lindhaus USA
Major Chem Ltd.
MidLab, Inc.
Pro-Link, Inc.
Ultra Chem Labs
Carpet Cleaning Chemicals
Private Label
AJM Nino Corp.
Amrep, Inc.
Chase Products Co.
Daley International
Major Chem Ltd.
MidLab, Inc.
Seatex Ltd.
Carpet Cleaning Wands
& Accessories
IPC Eagle
Jamco Mfg., Inc.
Kaivac, Inc.
Karcher
KleenRite Equipment
Tiger-Vac Inc.
Xaact Products
Carpet Drying Equipment
IPC Eagle
Xaact Products
Carpet Dyeing Systems
United Group, The
Carpet Extractors
AJM Nino Corp.
IPC Eagle
Jamco Mfg., Inc.
Kaivac, Inc.
Karcher
KleenRite Equipment
United Group, The
Xaact Products
Carpet Shampoo Machines
& Accessories
United Group, The
Carpet Spotting Kits
Daley International
United Group, The
Xaact Products
Carpet SweepersElectric
IPC Eagle
Karcher
Tiger-Vac Inc.
United Group, The
Carpet SweepersHand
Karcher
United Group, The
CartsHospital, Janitorial & Maid
Filmop USA
Hagco Industries
United Group, The
Catalog Publishers
Mobilistics LLC
United Group, The
Chalkboard/Blackboard Cleaners
Amrep, Inc.
Hagco Industries
United Group, The
Chemical Dispensing Systems
Carroll Company
Cintas Corporation
Cross Country Installations
& Service, LLC
Daley International
Major Chem Ltd.
Meterpak, Inc.
MidLab, Inc.
Pro-Link, Inc.
RD Industries, Inc.
RDA Advantage
Seko Dosing Systems Corp.
United Group, The
ChemicalsRaw Material
Daley International
Kissner Group, The
Major Chem Ltd.
United Group, The
Cleaning ChemicalsBrand Name
Amrep, Inc.
Austin Diversified Products, Inc.
Baumgartens
Carroll Company
Chase Products Co.
Cintas Corporation
CTC Supplies
Daley International
EES, Inc.
Kaivac, Inc.
Lindhaus USA
Meterpak, Inc.
MidLab, Inc.
Pro-Link, Inc.
RDA Advantage
Unelko Corp.
United Group, The
Waterless Co. Inc.
Wipeco, Inc.
Cleaning ChemicalsPrivate Label
AJM Nino Corp.
Amrep, Inc.
Carroll Company
Chase Products Co.
Cintas Corporation
CTC Supplies
Daley International
Envirochem, Inc.
Fastrak Industries
Major Chem Ltd.
Meterpak, Inc.
MidLab, Inc.
RDA Advantage
Seatex Ltd.
United Group, The
Wipeco, Inc.
Colorants & Dyes
Major Chem Ltd.
United Group, The
Computer Systems & Software
DDI System
STEP1 Software
United Group, The
Computer Cleaning Products
Amrep, Inc.
Major Chem Ltd.
United Group, The
Concrete Floor Treatments
Daley International
United Group, The
Consultants - Advertising
Major Chem Ltd.
Consultants - Financial
Major Chem Ltd.
Consultants - Marketing
(DPA)
Major Chem Ltd.
Contamination Control Products
Gift Sales Co., The
Tiger-Vac Inc.
United Group, The
Custodial Garmets & Uniforms
United Group, The
Dehumidifying Equipment
United Group, The
DisinfectantsBrand Name
AJM Nino Corp.
Amrep, Inc.
Bro-tex, Inc.
Carroll Company
Chase Products Co.
CTC Supplies
Daley International
Diamond Wipes Intl.
Epic Industries
Kaivac, Inc.
Kelsan, Inc.
MidLab, Inc.
Pro-Link, Inc.
RDA Advantage
Ultra Chem Labs
Unelko Corp.
United Group, The
Wipeco, Inc.
DisinfectantsPrivate Label
AJM Nino Corp.
Amrep, Inc.
Bro-tex, Inc.
Carroll Company
Cascades Tissue Group -
IFC Disposables, Inc.
Chase Products Co.
CTC Supplies
Daley International
Diamond Wipes Intl.
Envirochem, Inc.
Epic Industries
Major Chem Ltd.
MidLab, Inc.
RDA Advantage
Seatex Ltd.
United Group, The
Wipeco, Inc.
DisinfectantsRaw Material
Major Chem Ltd.
United Group, The
DispensersPaper Products/Soaps
AJM Nino Corp.
Concept Amenities
CTC Supplies
Merfin Systems Inc.
Palmer Fixture
Pro-Link, Inc.
RD Industries, Inc.
RDA Advantage
Stefco Industries
United Group, The
Wausau Paper
Wipeco, Inc.
Drain Opener Chemicals
Amrep, Inc.
Carroll Company
Daley International
Envirochem, Inc.
Major Chem Ltd.
Seatex Ltd.
United Group, The
Drain Opener Equipment
United Group, The
Drums
United Group, The
Dusters
ABCO Products
Filmop USA
Golden Star Inc.
Hagco Industries
RDA Advantage
United Group, The
Dusting Cloths
ABCO Products
AJM Nino Corp.
Filmop USA
Golden Star Inc.
Hagco Industries
IPC Eagle
RDA Advantage
S.M. Arnold, Inc.
United Group, The
Dust Pans
ABCO Products
Bel-Maid Company
Gift Sales Co., The
Golden Star Inc.
Palmer Fixture
Perfex Corporation
RDA Advantage
Remco Products
S.M. Arnold, Inc.
United Group, The
Weiler Corporation
Electric Cord Reels
United Group, The
Electric Motors
United Group, The
Electric Testing Devices
United Group, The
Emergency Response/Regulatory
Services
United Group, The
Emergency Spill Kits
Daley International
United Group, The
Escalator Cleaning Machines
KleenRite Equipment
United Group, The
Filters
AJM Nino Corp.
ProTeam
United Group, The
Financial Services
Major Chem Ltd.
Fire Extinguishers
United Group, The
Fire Restoration Products
United Group, The
Floor Finish Applicators
Fastrak Industries
Golden Star Inc.
Kaivac, Inc.
United Group, The
Floor FinishesBrand Name
AJM Nino Corp.
Amrep, Inc.
Carroll Company
Daley International
Epic Industries
Kelsan, Inc.
MidLab, Inc.
Pro-Link, Inc.
RDA Advantage
Ultra Chem Labs
United Group, The
Floor FinishesPrivate Label
AJM Nino Corp.
Amrep, Inc.
Carroll Company
Daley International
Envirochem, Inc.
Epic Industries
Major Chem Ltd.
MidLab, Inc.
RDA Advantage
Seatex Ltd.
United Group, The
Floor Machine Motors
IPC Eagle
United Group, The
Floor Machines
AJM Nino Corp.
IPC Eagle
Karcher
Kelsan, Inc.
Lindhaus USA
Marwind Corp.
United Group, The
Floor Pad Holders
Gift Sales Co., The
IPC Eagle
Perfex Corporation
Remco Products
United Group, The
Floor Pads
AJM Nino Corp.
Gift Sales Co., The
Hagco Industries
Karcher
Perfex Corporation
Pro-Link, Inc.
RDA Advantage
United Group, The
Floor PadsRaw Material
United Group, The
Floor Sealers
Brand Name
AJM Nino Corp.
Carroll Company
Daley International
Epic Industries
MidLab, Inc.
Pro-Link, Inc.
RDA Advantage
Ultra Chem Labs
United Group, The
Floor Sealers
Private Label
AJM Nino Corp.
Amrep, Inc.
Carroll Company
Daley International
Epic Industries
MidLab, Inc.
RDA Advantage
Seatex Ltd.
United Group, The
Food Processing Products
ABCO Products
Daley International
Matguys, Inc.
United Group, The
Food Service Disposable Tableware
Kelsan, Inc.
Palmer Fixture
RDA Advantage
United Group, The
Food Service Equipment
& Supplies
ABCO Products
BiOWiSH Technologies, Inc.
National Tissue Company LLC
Palmer Fixture
United Group, The
Warsaw Chemical Co, Inc.
Webster Industries, Inc.
Fragrances
Daley International
EES, Inc.
Gift Sales Co., The
Hogan Flavors & Fragrances, Inc.
Lebermuth Company, Inc., The
Major Chem Ltd.
Orchidia Fragrances
Pro-Link, Inc.
United Group, The
Waterless Co. Inc.
Furniture Glides
United Group, The
Gloves
AJM Nino Corp.
CTC Supplies
Gift Sales Co., The
Hagco Industries
Raymar Medical Corp.
RDA Advantage
United Group, The
Wipeco, Inc.
Hand Cleaners
Bro-tex, Inc.
CTC Supplies
Daley International
Epic Industries
MidLab, Inc.
Pro-Link, Inc.
RDA Advantage
Seatex Ltd.
STOKO Skin Care by Evonik
United Group, The
Wipeco, Inc
Hand Dryers
Palmer Fixture
RDA Advantage
United Group, The
HandlesMop, Broom,
Brush & Telescopic
ABCO Products
Bel-Maid Company
Emsco Group
Filmop USA
Hagco Industries
IPC Eagle
Palmer Fixture
Perfex Corporation
Pro-Link, Inc.
RDA Advantage
Remco Products
St. Nick Brush Co.
United Group, The
Hoses
All Types
United Group, The
Human Resources
United Group, The
Hydrogen-Peroxide Cleaners
AJM Nino Corp.
Carroll Company
Daley International
Envirochem, Inc.
Kaivac, Inc.
Pro-Link, Inc.
Seatex Ltd.
United Group, The
Ice & Snow
Removal Compounds
Cargill Salt
CP Industries LLC
CTC Supplies
Daley International
Dead Sea Works Ltd. c/o K+S North
America
Envirochem, Inc.
International Salt Company
Kissner Group, The
Morgro Inc.
Morton Salt
North American Salt Company, a
Compass Minerals Company
Occidental Chemical Corporation
Pro-Link, Inc.
RDA Advantage
TETRA Technologies, Inc.
United Group, The
Wipeco, Inc.
Insect & Rodent
Control Chemicals & Devices
Amrep, Inc.
Chase Products Co.
Gift Sales Co., The
Major Chem Ltd.
Paraclipse, Inc.
United Group, The
Insurance Services
Major Chem Ltd.
International Cleaning Services
Major Chem Ltd.
United Group, The
Labeling
Major Chem Ltd.
United Group, The
Ladders
United Group, The
Laundry Chemicals
AJM Nino Corp.
Carroll Company
Daley International
Envirochem, Inc.
Epic Industries
Major Chem Ltd.
MidLab, Inc.
Seatex Ltd.
Ultra Chem Labs
United Group, The
Laundry Equipment
& Service, LLC
Major Chem Ltd.
United Group, The
Lawn & Turf Chemicals
Amrep, Inc.
Kissner Group, The
Major Chem Ltd.
United Group, The
Lawn & Turf Equipment
United Group, The
LeasingEquipment
& Service, LLC
United Group, The
Light Bulbs
Major Chem Ltd.
Satco Products, Inc.
United Group, The
Liquid Filling Equipment
RD Industries, Inc.
United Group, The
Litter Vacuums
IPC Eagle
United Group, The
Lockers/Storage
United Group, The
Lodging Amenities
Concept Amenities
United Group, The
VVF Amenities
Lubricants & Oils
Amrep, Inc.
Daley International
Major Chem Ltd.
United Group, The
Magnetic Attachment for Vacuums
United Group, The
Material Handling Equipment
Remco Products
United Group, The
Mats & Matting
Absorbcore, LLC
AJM Nino Corp.
Karcher
Kelsan, Inc.
Matguys, Inc.
Pro-Link, Inc.
RDA Advantage
Sanastar
Turtle Plastics Co.
United Group, The
Microfiber
ABCO Products
AJM Nino Corp.
Bro-tex, Inc.
CTC Supplies
Emsco Group
Fastrak Industries
Filmop USA
Golden Star Inc.
Hagco Industries
IPC Eagle
Kaivac, Inc.
Karcher
Palmer Fixture
Perfex Corporation
Pro-Link, Inc.
ProTeam
S.M. Arnold, Inc.
United Group, The
Wipeco, Inc.
Mop Treatment Chemicals
Amrep, Inc.
Chase Products Co.
MidLab, Inc.
RDA Advantage
United Group, The
Mopping Equipment
ABCO Products
Bel-Maid Company
Emsco Group
Filmop USA
Gift Sales Co., The
Golden Star Inc.
Hagco Industries
IPC Eagle
Kaivac, Inc.
Perfex Corporation
Pro-Link, Inc.
RDA Advantage
United Group, The
Weiler Corporation
MopsDust
ABCO Products
Bel-Maid Company
Emsco Group
Filmop USA
Golden Star Inc.
Hagco Industries
IPC Eagle
Palmer Fixture
Perfex Corporation
Pro-Link, Inc.
RDA Advantage
United Group, The
Weiler Corporation
MopsWet
ABCO Products
Bel-Maid Company
Emsco Group
Filmop USA
Golden Star Inc.
Hagco Industries
IPC Eagle
Palmer Fixture
Perfex Corporation
Pro-Link, Inc.
RDA Advantage
United Group, The
Weiler Corporation
Odor Control Chemicals
AJM Nino Corp.
Amrep, Inc.
Carroll Company
Chase Products Co.
Daley International
EES, Inc.
Envirochem, Inc.
Epic Industries
Gift Sales Co., The
Kelsan, Inc.
Major Chem Ltd.
MidLab, Inc.
Orchidia Fragrances
Palmer Fixture
Pro-Link, Inc.
RDA Advantage
Seatex Ltd.
United Group, The
Waterless Co. Inc.
Odor Control Devices
Amrep, Inc.
Chase Products Co.
Gift Sales Co., The
Newaire, Inc. dba The Ozone Special-
ists/Rainbowair
Palmer Fixture
Pro-Link, Inc.
United Group, The
Ozone Generators
Newaire, Inc. dba The Ozone Special-
ists/Rainbowair
United Group, The
Packaging Equipment
Major Chem Ltd.
United Group, The
Packaging Supplies
Gift Sales Co., The
United Group, The
Paint & Paint Products
Chase Products Co.
Major Chem Ltd.
United Group, The
Paper and/or Food Service Products
AJM Nino Corp.
Bro-tex, Inc.
CTC Supplies
RDA Advantage
Royal Paper Converting, Inc.
Stefco Industries
United Group, The
Wipeco, Inc.
Paper Products
Office Supplies
Atlas Paper Mills
Major Chem Ltd.
RDA Advantage
United Group, The
Paper Products
Towel & Tissue
AJM Nino Corp.
Atlas Paper Mills
Bro-tex, Inc.
& Service, LLC
CTC Supplies
Diamond Wipes Intl.
Kelsan, Inc.
Merfin Systems Inc.
Pro-Link, Inc.
RDA Advantage
Stefco Industries
United Group, The
Wausau Paper
Wipeco, Inc.
Pavement Patching
United Group, The
Personnel Services
Major Chem Ltd.
Plastic Bags
AJM Nino Corp.
Janibell
RDA Advantage
United Group, The
Plastic Containers
Gift Sales Co., The
Major Chem Ltd.
RDA Advantage
Remco Products
United Group, The
PolishesFurniture
Amrep, Inc.
Carroll Company
Chase Products Co.
Daley International
Epic Industries
MidLab, Inc.
RDA Advantage
Seatex Ltd.
United Group, The
PolishesMetal
Amrep, Inc.
Carroll Company
Chase Products Co.
Daley International
Epic Industries
MidLab, Inc.
RDA Advantage
Seatex Ltd.
United Group, The
PolishesPlastic
Daley International
Major Chem Ltd.
MidLab, Inc.
RDA Advantage
United Group, The
Poly Trash Can Liners
Major Chem Ltd.
Pro-Link, Inc.
United Group, The
Pool & Spa Chemicals & Equipment
Gift Sales Co., The
United Group, The
Pre-Measured Chemicals
Daley International
Epic Industries
Major Chem Ltd.
MidLab, Inc.
Seatex Ltd.
United Group, The
Pressure Washer Pumps
United Group, The
Pressure Washing Chemicals
Amrep, Inc.
Daley International
Karcher
MidLab, Inc.
United Group, The
Pressure Washing Equipment
Kaivac, Inc.
Karcher
United Group, The
Pumps & Dispensers
Action Pump Co.
Gift Sales Co., The
Jamco Mfg., Inc.
United Group, The
Purchasing & Marketing Services
(DPA)
Major Chem Ltd.
United Group, The
Recycling Systems
United Group, The
Witt Industries
Repair PartsFloor Equipment &
Vacuum Cleaners
IPC Eagle
United Group, The
Restroom Cleaning Equipment
CTC Supplies
Ekcos Innovations
Fastrak Industries
Hagco Industries
Kaivac, Inc.
Pro-Link, Inc.
United Group, The
Wipeco, Inc.
Xaact Products
Robotic Cleaning Equipment
United Group, The
Roof Maintenance Materials
Major Chem Ltd.
United Group, The
Safety Apparel
GKR Industries, Inc.
United Group, The
Safety Products,
Equipment & Signs
ABCO Products
AJM Nino Corp.
Evolution Sorbent Products, LLC
Fastrak Industries
Gift Sales Co., The
Matguys, Inc.
Remco Products
United Group, The
Safety Treads
Matguys, Inc.
United Group, The
Sales Incentives
(DPA)
Major Chem Ltd.
United Group, The
Sanitary Napkins & Dispensers
AJM Nino Corp.
United Group, The
Scouring Chemicals
& Powders
Carroll Company
Major Chem Ltd.
RDA Advantage
United Group, The
Scouring Pads/Bars
Gift Sales Co., The
Perfex Corporation
RDA Advantage
United Group, The
Shampoo Tanks
Concept Amenities
United Group, The
Smoking Urns
United Group, The
Witt Industries
Soaps
Concept Amenities
CTC Supplies
Daley International
Epic Industries
MidLab, Inc.
Palmer Fixture
Pro-Link, Inc.
RDA Advantage
United Group, The
VVF Amenities
Wausau Paper
Wipeco, Inc.
Spill KitsChemical
Bro-tex, Inc.
MidLab, Inc.
RDA Advantage
United Group, The
Sponges & Chamois
Hagco Industries
S.M. Arnold, Inc.
United Group, The
Spray Tanks
United Group, The
Sprayers & Foggers
Delta Industries
Fastrak Industries
Gift Sales Co., The
S.M. Arnold, Inc.
United Group, The
Squeegees
Floor
ABCO Products
Bel-Maid Company
Filmop USA
IPC Eagle
Perfex Corporation
ProTeam
RDA Advantage
Remco Products
S.M. Arnold, Inc.
United Group, The
Weiler Corporation
SqueegeesWindow
ABCO Products
AJM Nino Corp.
Bel-Maid Company
IPC Eagle
Perfex Corporation
RDA Advantage
S.M. Arnold, Inc.
United Group, The
Weiler Corporation
Steam Cleaning Chemicals
MidLab, Inc.
Seatex Ltd.
United Group, The
Steam Cleaning Equipment
Advanced Vapor Technologies, LLC
Karcher
Reliable Corporation
United Group, The
Xaact Products
Stone Restoration Systems
Hertron International, LLC
United Group, The
Striping MachinesPavement
United Group, The
Surfactants
Unelko Corp.
United Group, The
SweepersElectric, Gasoline &
Propane
IPC Eagle
Karcher
United Group, The
Sweeping Compounds
Cotto-Waxo Co.
CTC Supplies
Kleen Products, LLC
RDA Advantage
United Group, The
Wipeco, Inc.
Technology Services
CleanTelligent Software
DDI System
Major Chem Ltd.
Mobilistics LLC
STEP1 Software
United Group, The
Toilet Seat Covers
& Dispensers
AJM Nino Corp.
CTC Supplies
Palmer Fixture
RDA Advantage
United Group, The
Wipeco, Inc.
Toilet/Shower Compartments
United Group, The
Training Consultants,
Materials & Programs
ProTeam
United Group, The
Upholstery Shampoo Machines &
Accessories
IPC Eagle
Jamco Mfg., Inc.
KleenRite Equipment
United Group, The
Xaact Products
Vacuum Cleaner Attachments
IPC Eagle
ProTeam
Tiger-Vac Inc.
United Group, The
Vacuum Cleaner Motors
IPC Eagle
Jamco Mfg., Inc.
Tiger-Vac Inc.
United Group, The
Vacuum Cleaners
Hagco Industries
IPC Eagle
Karcher
Lindhaus USA
ProTeam
Tiger-Vac Inc.
United Group, The
Vacuum Tanks
United Group, The
Venetian Blind Cleaning
Equipment & Chemicals
Hagco Industries
United Group, The
Wall Washing Equipment
Hagco Industries
United Group, The
Warewashing Chemicals
Daley International
Envirochem, Inc.
Epic Industries
MidLab, Inc.
Seatex Ltd.
Ultra Chem Labs
United Group, The
Warewashing Equipment
American Dish Service
& Service, LLC
Epic Industries
United Group, The
Washroom Accessories
AJM Nino Corp.
EES, Inc.
Palmer Fixture
Pro-Link, Inc.
Seladis Bio Ltd.
United Group, The
Waterless Co. Inc.
Waste
Receptacles
Pro-Link, Inc.
RDA Advantage
United Group, The
Witt Industries
Water Brooms
Remco Products
United Group, The
Water Treatment Chemicals
& Devices
AWAY Chemical Corp.
Daley International
EES, Inc.
Gift Sales Co., The
Major Chem Ltd.
United Group, The
Window Cleaning Accessories
ABCO Products
Hagco Industries
IPC Eagle
United Group, The
Weiler Corporation
WipersCloth
Bro-tex, Inc.
CTC Supplies
Hagco Industries
IPC Eagle
RDA Advantage
S.M. Arnold, Inc.
United Group, The
Wipeco, Inc.
WipersPaper & Non-Woven
Bro-tex, Inc.
Carroll Company
CTC Supplies
Kaivac, Inc.
Merfin Systems Inc.
RDA Advantage
Stefco Industries
United Group, The
Wausau Paper
Wipeco, Inc.
Wipers
Cheesecloth
Berk Wiper Converting
& Packaging
Bro-tex, Inc.
CTC Supplies
S.M. Arnold, Inc.
United Group, The
Wipeco, Inc.
Wood Treatment
Scratch Remover
United Group, The
Wringers
ABCO Products
Gift Sales Co., The
Hagco Industries
Palmer Fixture
Perfex Corporation
Pro-Link, Inc.
RDA Advantage
United Group, The
There is one thing about running your own business
you do learn a lot about yourself, Hargreaves said. I love
working in the jan/san industry and dealing with so many
different businesses. You get to not only help people, but
also learn whats going on in your local area.
He has noticed the jan/san industry in southwestern
Florida becoming more competitive, while customers, as a
rule, are looking to do more with less.
Its a step in the right direction when we can keep
costs low while also offering green solutions, Harg-
reaves said. Having passed the Cleaning Industry Manage-
ment Standard (CIMS) program with ISSA, I can offer
customers free consultation on many problems that they are
having as it pertains to cleaning, while helping them become
greener.
Contact: Maintenance Too Paper Co., Inc.,
1200 60th Ave., W., Bradenton, FL 34207.
Phone: 941-758-6730.
Website: www.maintenancetoopaper.com.
I
n todays business world of Internet sales and big box
suppliers, its comforting to know that the local, fam-
ily-owned jan/san distributorship remains alive and
well in many regions of the United States.
One perfect example is Smith Paper & Janitor Sup-
ply, in Eldon, MO. Located in the center of the state, the
family-owned and operated distributorship is now in its
second and third generations of family members helping
lead the company.
We are experiencing our 41st year in business. My par-
ents (Virgil and Vera Smith) started the company in 1971,
primarily as a contract cleaner. Selling jan/san supplies was
secondary, Smith Paper & Janitor Supply President
Kim Smith said. After a couple of years, my dad decided
he was tired working both night and day. Therefore, he
started to concentrate on the supply part of the business.
While Virgil and Vera Smith have since retired, their
three children: Marlene, Keith, and Kim now operate the
distributorship. Two grandsons, Ben and Nathan, are also
part of the business.
My sister works with the financial side of the company,
while my brother serves the general managers role, help-
ing maintain our warehouse and other day-to-day opera-
tions, Kim Smith said.
The companys customer base includes schools, health
care/institutional facilities and industrial accounts.
We require very low minimum orders for free de-
livery. If a customer is willing to share his/her money
with us, we will provide the required products and serv-
ices, Smith said.
We also are not
afraid to look for
new types of cus-
tomers. For exam-
ple, we have started
to work with more
people involved in
the restaurant busi-
ness. One or two of
our sales people
have had some ex-
perience in this area,
thus opening new
doors.
Business has also
grown in the past two
years for Smith Paper
& Janitor Supply when
it comes to satisfying customers operating convenience
stores.
This type of work involves the supply of certain food-
service-related items that were a bit foreign to us at first,
but now are becoming mainstream products in our ware-
house, Smith said.
The jan/san distributorship's service region encompasses
a great portion of rural Missouri in the middle of the state.
The biggest towns in this service region are Columbia and
Jefferson City, the latter of which is the state capital. Smith
Paper & Janitor Supply has also expanded into the Spring-
field, MO, market, which is a larger city located in the
southwestern part of the state.
Our service region also heads east to St. Louis and west
to Kansas City, although we do not actually provide serv-
ice into those two cities, Smith said. Basically, we work
within a 120 mile radius of Eldon, which allows my sales
people and drivers to be home every night.
Although Smith Paper & Janitor Supply is considered a
well-established jan/san distributorship, Kim Smith said
there is always room to provide new services for cus-
tomers. This includes added training opportunities.
In todays litigation-happy world, a lot of contractors
and business owners want to make sure their employees re-
ceive all the necessary education and training now avail-
able. These employees are the ones who are actually
maintaining and sanitizing the facilities, Smith said. We
have all heard horror stories about someone involved in lit-
igation because an employee said he/she was injured due to
a lack of training when using a product.
Part of Smith Paper & Janitor Supplys educational focus
is providing in-house video presentations that
are designed for front-line maintenance work-
ers. The distributorship will soon be launch-
ing a campaign on its website where viewers
can click an icon and be taken to a YouTube-
type platform. The viewer will then be able to
learn more about how to properly and safely
clean a specific part of a building, such as a
restroom.
Making these instructional videos is taking
a little bit longer than I first anticipated, but we
are hoping to have the service polished and
launched within the next 90 or so days, Smith
said. I feel its pretty cutting edge stuff that
people will be able to find on our website.
Yet another new focus for those involved in the upper
management of the distributorship is that of transparency.
Kim Smith said its important that everyone who works at
Smith Paper & Janitor Supply feels he/she can contribute
to the companys growth, and not be afraid to speak up
when they have an idea or criticism.
We schedule meetings where everyone can be quite
candid without worrying about offending the boss. This
has translated into a great deal of renewed interest and
ownership from our employees. They now feel more part
of the company, and are eager to take a greater initiative
in helping the company grow and become proactive,
Smith said.
Distributors Use Experience, Knowledge
Continued From Page 18
Kim Smith, President,
Smith Paper &
Janitor Supply
He explained that in todays business world, a company
doesnt have to make a lot of mistakes to lose business.
There are many competitors out there who are in the wings
and who also do a good job.
People, as a whole, are not real patient with mis-
takes anymore. We do make them, as all companies do.
And we do occasionally lose business because of those
mistakes. Therefore, our employees are now taking
greater interest in how they can do their jobs more ef-
ficiently and better, Smith said.
He added that when a customer orders a product, there
are some basic steps that must go correctly every time for
that order to be successful.
No. 1, we have to have the right product in stock.
No. 2, the order must get to the customer in a timely
fashion. And No. 3, the product must be in working
order, Kim Smith said. These are the challenges that
all similar businesses face. However, we have been
pushing to provide more icing on the cake-type prod-
ucts and services, helping make us a more essential
company for our customers.
When asked to comment on current product demands
from his companys customer base, Smith said many peo-
ple are expressing greater interest in environmentally
friendly items. Price, however, is still a big factor.
More of our customers are asking, Do you have a
safer, greener product than what we are currently
using? And, does this product come with the same or
better price? Smith said. They are also interested in
reducing the actual number of items being used to
clean a facility.
In response, we have launched our own private label
campaign with a fairly local private labeler. The result is a
two-product system that comes with a dispensing unit. One
of the products is a disinfectant and the other is an all-pur-
pose cleaner. Depending on the amount of soil involved,
the end-user can adjust the chemical mixing station to get
the best result. This has all been customer driven as more
people today want to do more with less.
Maintaining solid relationships with suppliers is another
key building block for any successful jan/san distributor-
ship. Officials at Smith Paper & Janitor Supply look for as
much product exclusivity as possible when working with
suppliers.
If four or five distributors in our area have the same line
of products, it doesnt make a whole lot of sense to pro-
mote that line. Obviously, the main sales tool then becomes
price, and its hard to differentiate your company from the
competitor, Smith said. When we are approached by new
suppliers seeking some of our warehouse space, I want to
know what they are going to do for our company. How ex-
clusive are they going to make their products for us?
Of course, its also vital to look at the actual new prod-
uct being offered as well as conduct research on the sup-
plier to see if that company will be able to properly provide
service to us. We look to find a suppliers strengths and
weaknesses.
According to Smith, there is a disturbing trend taking
place from certain jan/san suppliers willing to sell more of
their products to non-jan/san houses.
While there is a positive side to the Internet for jan/san
distribution, the negative side is that about anybody can get
a hold of these products and sell them through a website.
This can immediately erode a distributors market, one
which that distributor has been working for years to pro-
mote and establish, Smith said. The other interesting
thing we have seen is that more office supply houses are
embracing janitorial supplies. Most of these companies are
very new to the jan/san business and not well educated
about the industry. Most of them are very good at selling
office supplies such as copiers and printers, but under ed-
ucated when it comes to jan/san supplies.
Despite such challenges, Smith said he is optimistic that
2012 will be a good year for his company. He also feels the
nations economic recovery should progress this year, but
perhaps at a slow pace.
I have talked with many people who feel the presiden-
tial election must conclude before the country experiences
significant changes in the economy, Smith said. Many of
these people are retired with disposable incomes, and I
have found they are usually correct in their assessments.
Right now, they are sitting tight with their spending.
He added that many jan/san customers are feeling the
same way holding on to older mop buckets or equip-
ment for a while longer. This all influences the rate of
growth within the jan/san industry.
Many of the extras right now are not being sold. You
have to really convince some customers that they need to
buy what you are selling, and that its important to keep
equipment clean and updated, Smith said. However, I
feel very positive about 2012 as a company. We have made
some fairly radical changes in the way we market ourselves
and have become more transparent to our employees. As a
company, Smith Paper & Janitor Supply is now more open
to change. This has already helped our company experi-
ence some good results through the first three weeks in Jan-
uary.
Our industry, like many, is ever changing. Its important
to embrace new things that come our way, be open minded
and carefully pick and choose.
Contact: Smith Paper & Janitor Supply,
P.O. Box 144, Eldon, MO 65026-0144.
Phone: 573-392-3358.
Website: www.smithpaper.com.
F
ocusing on the southern part of New Jersey as its
main service region, Standard Maintenance Sup-
ply Co., Inc., of Franklinville, NJ, works for a cus-
tomer base that includes schools and private industry as
well as local municipalities and county governments.
We are what many would consider a basic jan/san dis-
tributor. We dont focus much on foodservice. The com-
pany was started by my father and mother, the late Edwin
and Rhoda Zinader, in 1957 and I joined the business in
1974, Standard Maintenance Supply President Stephen
Zinader said. My father began as a chicken farmer. When
that business moved south, he turned his chicken coops into
a warehouses for a time.
We have been in our ex-
isting facility since 1980.
Approximately 99
percent of our business is
located within a 60-mile
radius of Franklinville.
We have always stayed
within our backyard.
Standard Maintenance
Supply features a large
showroom that Zinader
said is mostly directed
toward maintenance con-
tractors, and has a fleet of
delivery trucks. It also
runs a jan/san equipment
repair service and pro-
vides individual cus-
tomer training when the need arises.
We are able to provide product training, such as when
someone purchases a floor machine. We dont offer large
group training programs because many of our customers
are so spread out. Their businesses tend to also be on the
small side, he said. We do offer a lot of individual train-
ing for people who have little or no background in clean-
ing. For example, a man recently needed our help stripping
a floor, something he hadnt done since his navy days 30
years ago. We often have to teach somebody how to do
such tasks.
Zinader said one reason for his companys success has to
do with the loyalty it has built with its customer base.
We have customers who have been with us for 30 to 40
years. Personal relationships are very important. Many of
these customers know they can easily reach the owner at
any time, Zinader said. We do employ sales reps, but a
lot of customers like the fact that if they have a ques-
tion, its going to be answered by myself one way or
another. They are not going to get stuck with a message
machine. I would hate for that to happen.
Our company takes pride in doing everything possible
to meet a customers request. It might not always be the
most economical way to do things, but this philosophy
keeps customers very loyal.
In looking ahead, Zinader said a soft economy is still
presenting problems for many of his customers. They re-
mained worried about spending money. Therefore, items
that are more economically priced are of great interest.
For example, its harder to sell the higher priced floor
machines right now as more customers are willing to fix
their older machines and keep them running a little while
longer, Zinader said. I sure hope the economy gets
stronger. We have seen some customers who have worked
with us for 20 to 30 years disappear. They have not neces-
sarily gone out of business, but instead have just closed
their local locations.
However, I am looking forward to a good year. We
know how to run a small company and keep it economi-
cal. We also own our own building, which is of fairly good
size. This allows us to keep a healthy amount of stock and
not have to back-order a lot of items.
Contact: Standard Maintenance Supply Co., Inc.,
1133 Fries Mill Rd., Franklinville, NJ 08322.
Phone: 856-694-1400.
ACS Industries
Offers Pro Quality
Microfiber Mop Line
Scrubble Products, division of ACS Indus-
tries, Inc., producers of hand pads, floor pads,
mops, brooms, brushes, steel wool and screen
disks introduces a Pro Quality Microfiber Mop
Line.
This product line is made up of 3 types; Dry,
Wet and Fringe Mop pads in two sizes; 18-inches
and 24-inches. It is made using the proper blend of
polyamide and polyester. ACS says these flat mops
will withstand hundreds of launderings and dry
quickly.
Aluminum frame with hook and loop strips se-
cures pads firmly while allowing for easy
changes. All pads and frames come in trapezoid
shape for improved edge and corner cleaning.
Aluminum ergonomic handle is lightweight and
a perfect fit.
For more information, call 800-222-2880
or through the company website at
www.scrubble.com.
Circle No. 44
anywhere in the state outside of Chicagoland as Down-
state Illinois. Downstate Illinois fertile prairie soil has
resulted in some of the worlds most valuable farmland.
The state consistently ranks at or near the top in the country when it comes to soybean and
corn production.
As so much of the states economy depends on Mother Nature, the modern-day green
movement in protecting the environment and seeking sustainability has become an impor-
tant issue in the states jan/san industry. Indeed, Illinois was the second state in the country,
behind New York, to implement a green mandate for the states school systems.
The Green Cleaning Schools Act, which became effective August 13, 2007, requires the
purchase and use of environmentally sensitive cleaning
supplies in schools.
The purpose of the act is to protect students, teach-
ers, staff and other school building occupants by im-
proving indoor air quality and reducing harmful
exposure to chemicals in cleaning products, according
to www2.illinois.gov/green/Pages/Schools.aspx.
Our top four or five products by sales volume are ei-
ther Green Seal or EcoLogo certified, which
speaks to our commitment and focus on green, Clint
Kaeb said. When the Green Cleaning Schools Act
came to pass, we said we can stock a green cleaner and
a regular cleaner of a particular brand, or we can just
stock the green version. In these cases, we decided to
just stock the green product. Because of the state man-
date, there has been a huge increase in our sales of green
products.
The Green Cleaning Schools Act sort of forced us
into changing our product mix, and the wonderful thing
about being a small business is we can make changes
fairly easily.
Switching customers to green products can be a challenge as people naturally resist
change. However, Kaeb Sanitarys aggressive approach to educating customers about
green products and environmentally friendly cleaning techniques has been successful. The
company has shown customers the green products work as well and are as cost effective
as the traditional cleaners customers were using.
By going to just the green product when possible, we have been able to reduce our in-
ventory, Clint Kaeb. In addition, the environmentally friendly cleaning movement has
opened many doors for educational opportunities.
For example, Kaeb Sanitary has conducted a two-hour training session at the same
large recreation and wellness center in Peoria where it recently conducted a gym floor
finishing seminar.
We conducted a little classroom session, and then we actually cleaned some bathrooms
and floors with attendees, showing green products, Clint Kaeb said. Green is a lot about
education. There are many of our customers who, maybe in the past, were not interested
in green, but who now use our green products. Our church customers are green, our day
care centers are green and our contractors have gone green.
Safety In A Multitude Of Counselors
Where no counsel is, the people fall: but in the multitude of counsellors there is
safety. Prov. 11:14 (KJV).
I
n professional sports, it is often the case that a front office will try to build a team
around a particular core of key players or positions. In basketball, it may be a point
guard and/or a dominating center. In football, it may be the so-called skill players on
offense such as a quarterback, and/or a receiver and/or a running back. In baseball, gen-
eral managers talk about being strong up the middle, meaning the catcher, pitcher, short-
stop, second baseman and center fielder positions.
As Kaeb Sanitary has transitioned from a small mom and pop concern to a full-fledged
jan/san house, it has attempted to build a strong core of players, such as Stoller and oth-
ers, to take the distributorship to the next level.
We now have, and have had, some very loyal and skillful employees, Clint Kaeb said.
Our staff is a major reason we have been able to distinguish Kaeb Sanitary from the com-
petition.
I was joking recently with an employee telling him, I think you care about the busi-
ness even more than I do. To be able to say that about an employee is huge.
Dave and Clint Kaeb spoke highly of their staff including Warehouse Manager Mike
Cooper, who wears many hats, such as delivery driver.
He is the person who has always taken a physical inventory of our warehouse, mak-
ing sure there arent any discrepancies in the system, Clint Kaeb said. He is a guy who
often takes orders out in the field. For many customers, he is the face of the company.
Dave Kaeb added: (Cooper) cares about our customers. He understands it is more than
just dropping a skid of stripper off someplace. He does his job with a smile and knows our
customers well.
He really has better relationships with some of our customers than I have, because he
sees them on a weekly basis, Clint Kaeb said. Sometimes he hears a little complaint or
notices a little problem. Customers may not get on the phone and call us, but he spots it,
and he calls us.
While Clint Kaeb has traditionally handled the ma-
jority of sales, to take the company to next level, another
outside sales person was recently hired.
Our newest sales person in Jon Estenson, who is a
younger guy, Clint Kaeb said. I want someone who
is going to be here for the long haul. I want a person who
is going to make a career out of sales. I think it is a good
thing to bring young blood into the industry.
Many of my buyers are approaching retirement age.
As a result, I think there is going to be a fundamental
shift in the way people purchase. At this stage, purchas-
ing still involves ordering through a sales rep, or by tele-
phone, fax or email. What I see now, with my generation
and younger, is purchases are being made online. I real-
ize that we must be equipped to accommodate online
business. Modern technology affects our sales staff, and
we want to give them the tools to take care of customers.
Therefore, another one of our priorities for the next year
is to focus on our website. Currently, we do not have
customers clamoring to buy online, but I just think it is
part of the future.
Along with building a strong core of staff members, about three years ago, Kaeb Sani-
tary formed a small advisory board to help brainstorm new ideas, set goals and plan for
the future. Clint Kaeb was introduced to the idea while attending a conference where
someone spoke on the value of forming an advisory panel.
Having an advisory board has given us accountability that we didnt have
before, Clint Kaeb said. It would be easy for Dad and I, as owners, to say,
OK these are our goals for the next year; lets get them done. However,
having outside accountability has proven very beneficial.
I just thought creating an advisory board made sense. There is a proverb
that says, In the multitude of counselors there is safety and it is true.
As it says in its mission statement, Kaeb Sanitary is a company based on Christian prin-
ciples, one of which, Dave Kaeb said, is working hard and not being slothful a char-
acter trait he proudly points out his son has practiced since his youth. Dave Kaeb told of
Clint Kaebs devotion to his paper route job from the time he was approaching 11 years
old to his sophomore year in college.
That paper route paid for the bulk of my education, Clint Kaeb said.
Dave Kaeb said: If you work hard, ethical, smart and give credit where credit is due,
and ask the Lord for
blessings, He is going to
take care of you.
Clint Kaeb agreed: I
think if you put Godly
principles into practice,
there are going to be
blessings. Everyone has a
philosophy. Our philosophy is we want to work hard. We want to take care of customers
and then we want to provide for our families. Beyond that, we want to bless others.
As the business has grown, it has created the opportunity for us to be able to serve. I
get excited to see growth and success and to be able to take that growth and success and
bless others.
Contact: Kaeb Sanitary Supply, Inc.,
500 E. Bell St., Bloomington, IL 61701.
Phone: 309-829-3011; Fax: 309-823-8808.
Website: www.kaebsanitary.com.
Email: customerservice@kaebsanitary.com.
Kaeb Sanitary Supply
Continued From Page 14
Clark Kaeb (left), warehouse and deliveries, is shown with Mike
Cooper who manages the warehouse and schedules deliveries.
It is also part of our philosophy to really let people get hands-on
experience. If you can do that and you really have a good product,
you are going to win business and do well. Showing people a better
way to do things is one of our goals.
The Green Cleaning Schools Act sort of forced
us into changing our product mix, and the
wonderful thing about being a small business
is we can make changes fairly easily.
Customers really appreciate our free delivery service. We gained several
customers because they were being assessed a delivery charge the first time
an order was delivered, and then were also being charged for back-orders.
Americo Personnel
Marina Sawyer Promoted To
International Sales Manager
Americo Manufacturing Co., has an-
nounced the promotion of Marina Sawyer
to international sales manager. Americos
products are currently sold in over 70
countries worldwide, and Sawyer will be
managing all of Americos international
sales efforts.
Americo spokepeople say Sawyer has
shown strong leadership in developing and
promoting international distribution of
Americo products, providing a substantial
growth in sales and market positioning.
Marinas knowledge of our markets and
clients will help drive our international
growth, stated John Miller, executive vice
president of sales and marketing.
Americo Appoints Mazziero
Marketing Coordinator
Americo has appointed Juliana Mazz-
iero as marketing coordinator.
She comes to Americo with a strong
background in marketing management and
an extensive experience in the professional
cleaning industry in South America and the
United States.
Visit www.americomfg.com for more in-
formation.
PEOPLE
National Tissue Announces
Purchase Of Merfin Systems
SCAs Tork Brand Debuts Online Better Business Center
Mike Graverson, president of National
Tissue Company LLC, has announced the
signing of a an agreement to acquire the as-
sets and ongoing business operations of
Merfin Systems from its parent company,
Buckeye Technolo-
gies, Inc.
National Tissue
Company is a pri-
vately owned con-
verter located in
Cudahy, WI.
National Tissue
markets and sells
its broad product
line of away-from-
home products pri-
marily to dist -
rib utors concen-
trated in the Mid-
west. Merfin Sys
tems is located in
King, NC. Its pro-
prietary and stan-
dard products are
sold primarily to
distributors con-
centrated in the eastern United States and
Canada.
Graverson has appointed Kristy Leonard,
a five-year Merfin Systems employee, as
the King location general manager.
Graverson said, "Merfin is an excellent
fit and will complement National Tissue's
core business. Merfin brings its proprietary
dispensing systems and other product ex-
tensions to our basic offering. Adding a sec-
ond and expandable operating location is a
big step in our strategic roadmap."
Buckeyes Chairman and Chief Execu-
tive Officer John Crowe said, "We are
pleased that our employees in King are now
partnered with a strategic industry player.
While not part of our core business profile,
we have been pleased with our 15 year own-
ership of Merfin Systems. We believe this
opens up new horizons for this fine com-
pany."
Kristy Leonard said, "We appreciate the
support of Buckeye over the years. Our new
relationship with National Tissue creates
great opportunities for our business and our
people. We are poised to bring value and
growth to our combined businesses."
SCA, has announced the launch of The Tork Better Business
Center. The new website is an online information resource pro-
viding tips and insights from industry experts. SCA says its new
site (www.betterbusiness.torkusa.com) facilitates the sharing of
business tips and peer-to-peer insights to facilitate open, en-
gaging conversations and the sharing of best practices. Visitors
can also access Torks social media sites, including Facebook,
YouTube, SlideShare, Flickr and LinkedIn to gain and share ad-
ditional content and resources for improving businesses.
The Tork Better Business Center is an industry first, pro-
viding valuable industry insights to our customers to help them
increase their bottom lines, said John Drengler, SCA Tissue
North America vice president product and marketing. It sup-
ports our continuing effort to provide full consultative services
to the businesses and industries we support.
The information provided on the Tork Better Business Center
is organized around the industries served by SCA, including
foodservice, healthcare, office, education and industrial, but
could be helpful to any business. The company says subject mat-
ter experts from SCA and the Tork Green Hygiene Council
(TGHC) cater to each segment, offering solutions for saving time
and resources, and retaining patrons.
The Tork Better Business Center also
provides how-tos, advice and studies
about topics such as U.S. consumer prefer-
ence for green products and services, initi-
ating an employee handwashing program
and creating a more sustainable office en-
vironment.
According to SCA, the company recy-
cles more than 750,000 pounds of paper a
year; on average, more than 60 percent of
those tons are post-consumer waste. The first American paper-
maker to earn EcoLogo certification, SCA also has earned
Green Seal certification on many of its products. The com-
pany has more than 2,200 employees in the United States and
Canada.
The Tork brand offers a complete range of products and serv-
ices within hygiene and cleaning for professional washrooms,
healthcare, food service and industry. Through customer under-
standing and particular expertise in hy-
giene and sustainability, Tork has become
a market leader in many segments and a
committed partner to businesses in over
80 countries. Tork is a global brand in the
SCA hygiene portfolio.
SCA is a global hygiene and paper
company that develops and produces per-
sonal-care products, tissue, packaging so-
lutions, publication papers and solid-wood
products. Sales are conducted in some 100
countries. SCA has many well-known brands, including the
global brands TENA and Tork. Sales in 2010 amounted to $15
billion (USD). SCA has about 45,000 employees.
For more information about SCA,
visit: www.sca.com.
ACS Names Alternative Sales Group As Reps
ACS Industries, Inc., Lincoln, RI, has changed its sales representation in part of the
central U.S. region. Appointed for Kentucky, Ohio, West Virginia, western Pennsyl-
vania and central/southern Indiana, (jan/san sales), is the Alternative Sales Group,
with Guy DiLullo as principal, operating from the main office in Independence, OH.
Martin Zaret Returns
To Diamond Chemical
As Vice President
Starco Chemical of East Rutherford, NJ,
a division of Diamond Chemical Company,
Inc., and a supplier of specialty chemical
products, has announced Martin Zaret has
been named as vice president.
Zaret has more than 15 years of chemical
industry sales and marketing experience
working as a general manager and sales man-
ager for institutional detergent manufacturers.
In addition, the company says Zaret has a
strong command of institutional food service
business protocols, is skilled in sales team
training and management, strategic partner-
ship building, key account management, and
has vast knowledge of manufacturing.
Zaret will work with the sales force, man-
ufacturers agent representatives, Starcos
and Diamonds distributors, and national ac-
counts to grow their chemical business.
For further information Zaret can be
reached at 1-800-OK-4-SOAP ext. 1573
and/or mzaret@starcochemical.com. Visit
www.starcochemical.com..
Circle No. 45
Mike Graverson
Kristy Leonard
Juliana Mazziero Marina Sawyer
Martin Zaret
INDUSTRY NEWS 56 January/February 2012
Starco Chemical, of East Rutherford,
NJ, a supplier of laundry, warewash,
floor care, housekeeping, industrial, spe-
cialty chemicals, and car wash products,
says it is committed to preserving the en-
vironment as evidenced by its Green
Key product line developed in partner-
ship with the U.S. E.P.As Design for the
Environment initiative.
Starco will soon begin the partial pow-
ering of its operations via a 6 acre, 2.5
megawatt solar farm. This project is
presently being installed adjacent to
Starcos East Rutherford property.
Company spokespeople say the use of
solar power will lessen Starcos energy ex-
pense. The solar farm will also reduce
emissions, Green House Gases (GHG), and
lessen Starcos environmental/carbon foot-
print.
Visit www.starcochemical.com or call
1-800-OK-4-SOAP for more information.
For the problem of ceiling condensation,
Remco says it now offers a newly designed
ceiling squeegee from Vikan. This new
product features a one-piece, color-coded
head with no screws or end caps, making for
a streamlined tool that can effectively cap-
ture and remove nuisance moisture.
The ceiling squeegee is available in 5 col-
ors and is made from FDA-compliant mate-
rials to help companies comply with stringent
HACCP regulations and guidelines.
The ceiling squeegee is compatible with
several different draining
handle options available
from Remco. According to
the company, the complete
ceiling squeegee system
makes the task of remov-
ing ceiling condensation
less of a chore.
Visit
www.remcoproducts.com
for more information,
or call 317-876-9856.
Americo Honors Sales Excellence At National Sales Meeting
Americo Manufacturing Company, Inc., Acworth, GA, held its annual sales meeting recently
in the Las Vegas (NV) Hilton.
Americo officials say that the company enjoyed a record year in 2011 and honored the achieve-
ments of its sales force with special recognition given to various top performing sales reps.
Special honors went to Riches Associates as Americos 2011 Rep of the Year. Also rec-
ognized were Hygienic Technologies & Training, Inc., for Outstanding Sales Performance;
and The Osborne Group received the Soaring Eagle Award for securing the most new ac-
counts over the past year.
Star Sales Performance awards went to BTR Sales Associates; Callahan Sales; CLA,
Inc.; Hygienic Technologies & Training, Inc.; Leading Edge Associates; LG Best & Com-
pany; Mid-America Distributor Sales; Miller Marketing Associates; Phoenix Sales & Mar-
keting; Prime Line, Inc.; Riches Associates; Sanitary Maintenance Consultants, Inc.; and
Sales West Group.
Visit www.americomfg.comfor more information.
Americos Rep Group Of The Year - 2011
Riches Associates
Pictured from left to right are Alan McCabe, Riches Associates;
Leonard Shutzberg, CEO, Americo; Richard Rones, President,
Americo; John Riches, Riches Associates; Marc DuCharme,
National Sales Manager, Americo; John Miller, Executive Vice
President Sales, Americo; and Kris Dihrkop, Regional Sales
Manager, Americo.
Americos Outstanding Sales Performance 2011
Hygienic Technologies & Training, Inc.
Pictured from left to right Cal Gladstone, Hygienic
Technologies; Leonard Shutzberg, Americo, CEO; Richard
Rones, Americo, President; Marc DuCharme, National Sales
Manager, Americo; Scott Womack, Hygienic Technologies;
and Kris Dihrkop, Regional Sales Manager, Americo.
Americos Soaring Eagle Award 2011
The Osborne Group
Pictured from left to right Leonard Shutzberg, Americo, CEO;
Richard Rones, Americo, President; Marc DuCharme, National
Sales Manager, Americo; Brad Jarrard, Osborne Group; Kris
Dihrkop, Regional Sales Manager, Americo; Rob Abraham, Os-
borne Group; Mike Kuhlman, Osborne Group; John Osborne,
Osborne Group; and John Dawson, Osborne Group.
Starco Using Solar
Farm To Partially
Power Operations
Pro-Links Network Grows With 6 New Members
Remco Offers Newly Designed Ceiling Squeegee
From Vikan
Starco will soon begin the partial powering

of its operations via a 6 acre, 2.5
megawatt solar farm.
Circle No. 46
Six distributors recently joined Pro-Link, Inc., a marketing and
buying group based in Canton, MA. The new distributor-mem-
bers are: Advance Paper Company, Inc., Chattanooga, TN; J.C.
Nelson Company, Fairfield, CA; Quality Paper Company, Inc.,
Leesburg, GA; Retailers Supply, New Albany, IN; Sanico, Chris-
tiansburg, VA; and Sinclair Sanitary Supply Co. Inc., Oxnard, CA.
These new Members see the value in Pro-Links strategy to
grow our distributors business by offering core competencies and
sales generating programs said Brian Slack, Vice President of
Sales at Pro-Link.
With a combined total of hundreds of years of Jan/San experi-
ence, these new members are already enjoying Pro-Links net-
working opportunities with other distributor-members from
around the nation.
Pro-Link, Inc., founded in 1984, is a national full-service jani-
torial supply, marketing, and buying organization. This jansan-fo-
cused organization currently has more than 70 members and over
100 distribution points throughout the United States.
According to the company, Pro-Link provides its distributor-
members and customers with a nationally-recognized brand of
high quality products and services that can help deliver consis-
tently cleaner facilities at lower total cost. With a sales force of in-
dustry professionals, the organization also provides national field
support, troubleshooting, and training for members and end-cus-
tomers. For information visit www.prolinkhq.comor contact Mike
Nelson at mike.nelson@prolinkhq.com, or call (800) 745-4657.
INDUSTRY NEWS
NISSCO Announces Partnership With
AXIS Group Marketing Organization
Alpha Aromatics
To Take Orders
For Meelium
Effective immediately, Alpha Aromat-
ics customer service department will take
and fill orders for Meelium. Alpha Aro-
matics LP, located in Fox Chapel, PA, is a
fragrance manufacturer and supplier for
scented products.
Alpha Aromatics says it brings an ele-
vated level of focus, technical expertise, cus-
tomer service and stewardship to the
Meelium brand.
Alpha Aromatics customer service can be
reached at 1-800-295-5261.
The company says there will be a short
transition period during which Envincio will
work with Alpha Aromatics to ensure orders
placed with Alpha Aromatics are filled.
Visit www.alphaaromatics.com.
NISSCO (National Independent Sanitary
Supply Companies) announces a newly
formed partnership with AXIS Group Mar-
keting Organization, a provider of jan/san
marketing services.
"As the premier buying group for inde-
pendent distributors, we are thrilled to an-
nounce our partnership with AXIS
GMO," states Mark Bozich, president of
NISSCO."AXIS GMO brings the market-
ing expertise, tools and implementation
strategies used by Fortune 500 companies
directly, and affordably, to our members.
This is truly a game-changing program for
our distributors.
AXIS GMO provides a full range of mar-
keting services, including electronic, digital,
and traditional marketing activities.
"The market has changed and todays end-
user is a proactive customer, searching with
laptops, tablets and smart phones. AXIS GMO
excels at placing companies where their next
customer is looking, creating an image that re-
flects the company's professionalism, and giv-
ing customers reasons to purchase from
them," states Ginny Petru, director of market-
ing for NISSCO and an AXIS partner."AXIS
GMO handles everything from content mar-
keting to social media maintenance; from
video marketing to press releases."
In addition to Petru, the AXIS GMO core
partners include Cara and Jason Filler. To-
gether, they have over 35 years of combined
experience in the jan/san industry and as
many years in their respective areas of mar-
keting expertise.
Visit www.nissco.com and www.axis-
gmo.com for more information.
NISSCO is a purchasing and marketing
group in the jan/san industry, dedicated to
the independent distributor.
North American Salt Companys Safe Step
Pro Series
Provides Ice Melter Options

Harsh winter weather demands a modern
ice melter that not only works fast, but will
not harm the surrounding environment
when used as directed. In response, North
American Salt Company offers The Safe
Step Pro Series Ice Melter product line.
This series has been specifically designed to
meet the needs of the jan/san professional,
offering the right combination of price and
performance, according to the company.
The Safe Step Pro Series range extends
from value blends to environmentally
friendly mixes to products that are fast-act-
ing at low temperatures. Leading the way is
North American Salt Companys Safe Step
Pro Series 960 Choice Formula, which has
earned the EPA Design for the Environment
(DfE) certification. According to the com-
pany, the product is gentle to the environ-
ment, yet melts ice in temperatures as low as
-10F. It also contains MG 104 to help
prevent refreezing up to 2.5 times longer
than conventional ice melters.
North American Salt Companys Bob
Harper, who is the companys business di-
rector - deicing, said DfE certification
means Safe Step Pro Series 960 Choice For-
mula has met certain strict criteria that de-
fines this product as being friendly toward
the environment.
We have to maintain this certification on
a yearly basis. This includes having our man-
ufacturing facilities annually audited to re-
main in compliance with DfE, Harper said.
Along with North American Salt Com-
panys 960 Choice Formula, the Safe Step
Pro Series line includes:
n Safe Step Pro Series 750 Magnesium
Chloride, a deicer that melts to -25F and is
safe for animals, vegetation and concrete
when used as directed;
n Safe Step Pro Series 650 Calcium
Chloride, with high purity calcium chloride,
melting to -25F;
n Safe Step Pro Series 550 Select
Blend and 570 Select Blend Blue,
blended to combine performance with
value. Each melts to 0F and is safe to han-
dle; and,
n Safe Step Pro Series 370 Econo Blend
Blue, an economical blend that melts to -
7F.
We offer a variety of products as there
are different needs within the jan/san indus-
try. End-users are responsible for maintain-
ing corporate buildings, schools, public
facilities, etc., Harper said. They also deal
with different materials in these buildings.
Not only are they responsible for getting
snow and ice safely removed outside, but
they have to guard against people tracking
residue inside a facility on different types of
flooring.
Some ice melt products can be harmful
to certain floors. However, when used as di-
rected, products that contain such ingredi-
ents as magnesium chloride are very safe for
flooring.
Harper noted that both Safe Step Pro Se-
ries 960 Choice Formula and Safe Step Pro
Series 750 contain magnesium chloride.
Its an ingredient that we produce
through all-natural means from solar and
wind evaporation at the Great Salt Lake (in
Utah). Because we use nature sun and
wind the production process involves a
very low carbon footprint, Harper said.
Ice melter products that are friendlier to-
ward the environment are growing in de-
mand among many end-user segments.
However, not all ice melters are equal in this
area.
There is a lot of confusion right now in
our industry as to what green means. We
(at North American Salt Company) believe
green should mean products that are easier
on, and more friendly, toward the environ-
ment. This includes less energy used during
the production process, Harper said.
There must also be fewer detrimental ef-
fects to people, vegetation and animals.
We work in an unregulated industry.
There are a lot of claims from companies
that cant be substantiated. We (at North
American Salt Company) can substantiate
all our claims.
Harper estimated that around 80 percent
of those involved with the jan/san industry
have experienced demand from their cus-
tomers for green products.
There is now a swell of support, he
said.
North American Salt Companys Rob Pe-
terson, who is senior product manager - de-
icing, added that the company is very proud
of all its products, including those that are
magnesium-based.
North American Salt Company is the
largest producer of magnesium chloride in
the United States. Its nice to be able to say,
Made in the USA on our packaging, Pe-
terson said. It also gives our company an
advantage in terms of sourcing magnesium
chloride-based products. There are several
reasons why we believe these products,
whether they are 100 percent magnesium
chloride hexahydrate or blended, are supe-
rior. These include better safety for people,
vegetation, animals and surfaces, as well as
less environmental impact during produc-
tion.
The value of being a trusted ice melt sup-
plier is also important. Harper said any sup-
plier can look good during a mild to normal
winter. Its a totally different matter, how-
ever, during a winter that features multiple
weather events. Continuity in supply during
these harsh winter conditions is critical.
North American Salt Company is verti-
cally integrated throughout its entire supply
chain from mining to production to dis-
tribution. We can be counted on in a pinch.
This reliability has served as a cornerstone
to our business success for many years,
Harper said. North American Salt Com-
pany is part of Compass Minerals, which is
publicly traded, providing full visibility to
who we are and what we do.
Visit www.nasalt.com
for more information.
number of vendors in each product category,
so every relationship is mutually rewarding.
Joining DPA also makes it easier for suppliers
to manage their distributor accounts, because
the entire group partakes in one simplified na-
tional DPA program.
Since DPA represents a small-in-number,
but larger in volume group of distributors, DPA
is able to work closely with preferred suppli-
ers to achieve their strategic sales results. The
group offers an Annual Buying Conference
that guarantees interaction with every attend-
ing distributor, plus private meetings. There are
also several marketing opportunities available
including broadcast emails, member mailings
and coordinated promotional opportunities at
no cost to the manufacturer. A Group Label
Program (regional and national) is available for
interested suppliers.
DPA strives to keep distributors informed
about new supplier developments and product
innovations. In this way, DPA suppliers and
distributors are Totally Connected.
ALWAYS LOOKING FOR A FEW
GOOD DISTRIBUTORS & SUPPLIERS
The DPA BUYING GROUP strives to be a
select high-caliber organization that serves and
increases the sales and profits of its members.
DPA headquarters is located in Cincinnati, OH,
with a Financial/Administrative Office in
Naples, FL.
Please contact DPA or visit
www.DPABuyingGroup.com for member-
ship information. Phone: (800) 652-7826;
E-mail: DPA@DPABuyingGroup.com
DPAContinued From Page 19
Circle Number Replies Are Now Online @
www.maintenancesalesnews.com/circles.htm
a great solution!
- -- -- -- -- -- -.. .. .. .. .. .. .. .. .. .. .. ..
.... ,. .... ,. .... ,. .... ,. .... ,. .... ,. .... ,. .... ,. .... ,. .... ,. .... ,. .... ,.
,, .. ,, .. ,, .. ,, .. ,, .. ,, .. ,, .. ,, .. ,, .. ,, .. ,, .. ,, ..
- -- -- -- -- -- -.... ,.. .... ,.. .... ,.. .... ,.. .... ,.. .... ,.. .... ,.. .... ,.. .... ,.. .... ,.. .... ,.. .... ,..
-.... , -.... , -.... , -.... , -.... , -.... , -.... , -.... ,
:. :. :. :. :. :. :. :.- -- - - -- -. ,... . ,... . ,... . ,... . ,... . ,... . ,... . ,...
..,. .. ..,. .. ..,. .. ..,. .. ..,. .. ..,. .. ..,. .. ..,. ..
..... . ..... . ..... . ..... . ..... . ..... . ..... . ..... .
-` ..- -` ..- -` ..- -` ..- -` ..- -` ..- -` ..- -` ..-- -- - - -- -.. .. .. .. .. .. .. ..
MAINTENANCE SALES NEWS CLASSIFIEDS
MAINTENANCE SALES NEWS ADVERTISERS INDEX
W A N T E D
Manufacturer`s
Sales Representatives
Starco Chemical, a leading manufacturer of
cleaners, detergents and floor care products, is
seeking sales professionals. Experience selling
to jan-san, food service and paper distributors
is preferred.Territories Available.
Please e-mail resume & current line card to:
hwasserman@starcochemical.com
ACS Scrubble......................................................5
Advanced Vapor Technologies ........................12
Away Chemical Corp. ......................................40
Berk Wiper Converting & Packaging............38
Bullen Companies, The......................................8
Clean Control Corporation...............................2
Daley International ..........................................46
DDI System.......................................................27
Delamo Manufacturing, Inc............................36
Diamond Wipes ................................................59
Distributor Partners of America.....................19
Expanded Technologies....................................11
Fullriver Battery Mfg. Co. Ltd.......................29
Gift Sales Company..........................................44
Golden Star .......................................................12
H & S Manufacturing......................................42
Ha-Ste Manufacturing, Inc. ............................41
Haviland Corporation......................................14
Intercon Chemical ............................................60
Janibell...............................................................37
Matguys .............................................................34
Midlab Incorporated........................................18
National Tissue Company ...............................32
Newaire..............................................................33
NISSCO.............................................................25
NJSSA Supply Line 2012.................................45
Polti Distribution, Inc. .....................................39
Pro-Link ............................................................21
Quinn Broom Works, Inc. ...............................43
RD Industries....................................................31
SCA Tissue ..........................................................7
Spartan Chemical.................................13, 15, 17
Stefco Industries .................................................3
STEP1 Business Products................................28
United Group, The ...........................................23
von Drehle Corporation.....................................9
Warsaw Chemical Company, Inc. ..................32
Zephyr Mfg. Co., Inc........................................10
VVF Amenities
Your partner of Choice
Please visit us at: www.vvfamenities.com
(800) 432-7627 Ext. 13
Also, see us on
&
MAINTENANCE SALES NEWS
CLASSIFIED ADVERTISING RATES
40 words for $40 per insertion
Additional words - $1 per word (min charge)
Bold face headings - $5.00 Blind Ad - $25.00
Display Classifieds $70 per column inch
(2 inch minimum)
Classified Ad deadline date is 1st of preceding month.
Additional charge for blind classified advertising.
PaymeNt SHOULD accOmPaNy OrDer.
Maintenance Sales News
201 E. Main St. P.O. Box 130 Arcola, IL 61910
Ph. (217) 268-4959 Fax: (217) 268-4815
drankin@consolidated.net
Name _________________________________________________________
Company ______________________________________________________
Address _______________________________________________________
City __________________________ State ____________ Zip_________
No. of Insertions:________ Amount Enclosed: $________
Phone ___________________ Email _________________________________
Heading or Classification __________________________________________
Authorized Signature _____________________________________________
Copy __________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
SEND
NEWS
Of Your Company To
MSN
Email press releases to
drankin@consolidated.net
Thank You,
Thank You,
Thank You,
for an overwhelming response.
Our 37th Year
GREEN FORCE
DIVISION OF
WWW.ALDRANCHEMICAL.COM
800-969-3378
To Receive Maintenance Sales News
monthly eNewsletter,
please send your
name, company & email address to
rankinmag@consolidated.net
MSN Archive available at:
www.maintenancesalesnews.com
+
A
P
P
ROV
E
D
E
PA
E
P
A
R
E
G
. N
O 1839-1
9
0
-7
4
0
5
8
t
E
P
A
E
S
T
. N
O . 7 4 0 5 8
C
A
0
0
1
t
A
P
P
ROV
E
D
L
AB
P
R
O
S
T
E
STED & TR
U
S
T
E
D

M
A
D
E
I N
U S A S I N
C
E
1
9
9
4

A
P
P
ROV
E
D
P
RO
R
E
S
T
A
U
R
A
N
T TESTED
&
T
R
U
S
T
E
D
t
M
A
D
E
I N
U S A S I N
C
E
1
9
9
4
t
much more
wipes for
all your needs
DAD.33
Scan QR code to access our website
Diamond Wipes is now powered by solar energy
Contract packaging and private label services available
Diamond Wipes Intl, Inc., 4651 Schaefer Ave., Chino, CA 91710
(800) 454-1077 toll-free | (909) 230-9888 main | (909) 230-9885 fax
www.diamondwipes.com | dwsales@diamondwipes.com
call us now 1 800 454 1077
Circle 35
Love Your Supplier.
Get the spark back in your chemical
supplier relationship. Visit us at
www.interconchemical.com,
or call us at 800-325-9218.
Youll ip head over heels for
Opti-Pak,
TM
our newest product line.
Its the new standard of excellence
in ultra-concentrated closed-loop
cleaning systems.
ICC_Opti-Pak_AD4MSN.indd 1 7/30/10 3:51:18 PM
Circle 18

Maintenance Sales News

Transféré par

Informations du document

Copyright

Formats disponibles

Partager ce document

Partager ou intégrer le document

Options de partage

Avez-vous trouvé ce document utile ?

Ce contenu est-il inapproprié ?

Droits d'auteur :

Formats disponibles

Maintenance Sales News

Transféré par

Droits d'auteur :

Formats disponibles

Disposals

- Amsterdam (NL) 2012, Amster-

Our Products are

: the services component

J 100. Absorbents: Oil, Grease, & Water

Starco will soon begin the partial powering

Provides Ice Melter Options

Vous aimerez peut-être aussi