SUSAN K.

LIND

Smart phone: 206-399-3042, Home: 208-292-4405 Email: sklind65@gmail.com

Coeur dAlene ID 83815

Objective: To utilize my advanced sales and business marketing skills to become a top
producing Pharmaceutical Sales representative. To grow the territory and increase revenues by building solid long term relationships with the health care staff. I intend to build a successful career in the Pharmaceutical industry and make a difference in peoples everyday health and wellness.

CAREER EXPERIENCE
Outside Mortgage Sales Business to Business Evergreen Home Loans, Federal Way, WA CTX Mortgage, Federal Way, WA Most profitable producer in branch 2008 HOME 123 (formerly RBC Mortgage Seattle & Austin, TX) Guaranty Residential Lending, Austin TX 09/08 to present 05/06 to 9/08 10/04 to 5/06 04/2001 to 10/2004

Ranked #1 Producer in Branch May, 3rd and 4th Quarter 2011. Ranked #1 Producer in profits in Branch 12 out of 24 months 2009 and 2010 2 TIMES PRESIDENTS CLUB AWARD FOR PRODUCTION 2002 and 2003 TOP PRODUCER IN BRANCH AWARD 2005 100% CUSTOMER SERVICE RANKINGS RATED DIRECTLY FROM CUSTOMER SURVEYS, 2011, 2010 AND 2009. Consistently RANK in the top 10-20% of Loan Officers Nationwide in large organization. Set and exceed sales goals while working in a fast paced and demanding environment. Manage time effectively organizing appointments and execute changing business plans. Successfully developed new business partnerships with Financial Planners, CPAs, Attorneys, Realtors and businesses while maintaining and servicing existing relationships. Project Management: Promoted educational events with business referral partners. Planned and conducted informational seminars to prospects & the public. Marketing: Manage, create marketing brochures, mailers and flyers and distribute. Prepare detailed financial estimates/spreadsheets comparing product options and provide detailed consultation customized to each clients needs. Sales Seminars/Meetings: Regularly attend large Professional Sales Seminars. Participate in business meetings with business referral partners and staff to collaborate and brain-storm ideas to expand on sales, marketing, and customer service and company exposure in the marketplace. Leadership: President and V.P. with Business Network International. Built and grew new business networking partners by meeting in Professional groups and holding seminar functions to clients and prospects. Individually managed, mentored and scheduled a crew of 5-7 workers in a service industry College Internship. SALES ACCOUNT EXECUTIVE: (Business to Business Sales)

Benefit Computers, Bellevue, WA 1992-1993 Spear Technology, Chicago, IL 1991-1993 Account Manager for computer hardware and CAD, CAM software solutions, large format plotters and printers. Sold directly to small through large size businesses including Engineering and Architectural Firms and HVAC.

QUALIFICATIONS
Influential and persuasive professional sales skills. Overcome objections and concerns on each appointment and provide detailed sales consultation. Market, promote and sell both service and products to business prospects, partners and clients. Exceptional pre call planning skills to do research to determine and anticipate possible objections or client concerns. Strategize to use outside the box selling techniques curtailed to each clients needs. Deliver product presentations in the field outlining features, benefits and services. Unique ability to select, build and manage quality long term business relationships. Seasoned to working under a 100% commission pay plan and performing well under a monthly sales and activity quota. Perfected communication skills, verbal, written, listening and presentation. Excellent math, budgeting, consultative and time management skills. Manage multimillion dollar pipeline monthly efficiently and effectively. Outgoing, independent, self- motivated and tenacious personality. BUSINESS TO BUSINESS SALES: Sell, market and promote our products to Financial Advisors, Attorneys and CPA and Realtor as a Business partner. Sold hardware and software solutions to medium- large business and government accounts at Benefit Computers and Spear Technology. HEALTH CARE; MEDICAL TERMINOLOGY COLLEGE CLASS- North Idaho College Oct 2011. CPR CERTIFIED IN FALL 2011 by the AMERICAN HEART ASSOC.
Experienced extended daily exposure and interaction with Nurses, Doctors and administrative staff due to 2.5 month hospital stay for a family member. Exposure and understanding of Allied Healthcare field through Spouses established career in industry. Assisted with community wellness events including races & non profit Auctions, marketing and selling techniques.

EDUCATION:
Michigan State University, E. Lansing, MI-B.A-Communications, GPA Avg: 3.46 North Idaho College, Medical Terminology Course FALL 2011 PSIA SKI INSTRUCTOR, Level 1, teach group lessons and ski fundamental training