i APPROVAL SHEET

In partial fulfillment of the requirement for the four-year course, Bachelor of Science in Office Administration, this thesis proposal entitled ASSESSMENT OF THE JOB SATISFACTION AND MOTIVATION OF THE BACHELOR OF SCIENCE IN OFFICE ADMINISTRATION STUDENTS IN THE ON-THE-JOB TRAINING PROGRAM has been prepared and submitted by Cherry H. Montero, Rowena M. Reyes and May V. Maigue and hereby recommended for approval.

Margarita R. Saidali Adviser

PANEL OF EXAMINERS Approved by the Committee on Oral Examination with a grade of _______

____________________ PROF. AGNES AMORIN

_________________________ PROF. BENJAMIN CASTILLO

Accepted in partial fulfillment of the requirements for the subject Research leading to the Degree Bachelor of Science in Office Administration.

_______________________ DR. MARGARITA SAIDALI Dean

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ACKNOWLEDGEMENT

In every endeavor we trek, we wish to express our sincerest gratitude to those who gave much support and assistance during this study. To Dr. Margarita Saidali, for the guidance and patience in giving her pieces of advice to make this study possible. To our ever-supportive professors and critique, Prof. Agnes Amorin and Prof. Benjamin Castillo. To our buddies, co-brainstormers, friends and board mate genuine and heartfelt gratitude for the endless smiles, pouts and laughers especially for the support, Dionalyn Lancin, Felix Manaloto, Archie Tan, Shiela Yleaa, Mariea Caharian, Maribeth Caia, Charlene Cuario and Kristine Pelovello. To our family who provided everything and served as our nightingale and aegis. To God the sole provider and light for every undertaking we take to whom we owe everything. The Researchers

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DEDICATION

This work is heartily and lovingly dedicated to our beloved parents, for their untiring sacrifices, everlasting love, care, support and kindness they bestowed to us. Likewise to Laurence Sagayadoro for always giving us support and for sharing his/her knowledge. To the many somebodys who extended much support in making this study. This study is also dedicated to all of our relatives, friends, classmates, acquaintances who served as the fountain of desire to continue with the different aspects especially during conducting this study. Through thick and thin, we were able to push through. Above all, I dedicate this master piece to our good Lord, for everything; for who we are is because of His infinite blessings and love.

The Researchers

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RESEARCH ABSTRACT TITLE : ASSESSMENT OF THE JOB SATISFACTION AND MOTIVATION OF THE BACHELOR OF SCIENCE IN OFFICE ADMINISTRATION STUDENTS IN THE ON-THE-JOB TRAINING PROGRAM RESEARCHERS : CHERRY H. MONTERO ROWENA M. REYES MAY V. MAIGUE SCHOOL : EULOGIO AMANG RODRIGUEZ INSTITUTE OF

SCIENCE AND TECHNOLOGY DEGREE : BACHELOR OF SCIENCE IN OFFICE MAJOR IN OFFICE MANAGEMENT ADVISER : MARGARITA R. SAIDALI, DEM, DBA ADMINISTRATION

______________________________________________________________________________ Every learner or student who wants to have a degree needs to undergo the so called on-thejob-training. On-the-job-training is application of the learnings the student acquired in the portals of a learning institution. It is the first-hand-experience on the real world of the facts and datas, applying them in its context and sphere and to measure the ability and skills of the trainees under the on-the-job-training program. The researchers objective to the study is to undermine the job satisfaction and motivation of the student-trainee in the on-the-job-training program. Its purpose is to know how satisfied the

v trainees on the job their handling and to know what motivates them to complete the on-the-jobtraining program of the curriculum. The method use to facilitate the study is through questionnaire. The researchers produced questions in lieu to whats and hows of the job in their respective areas. Regardless of age, gender and the position which they were able to handle during the period of internship, the variation of the respondents would reflect on the range of interns who usually undergo the training program. Thus the method use is descriptive or qualitative. From the gathered data mostly the respondents are female with 66%, these shows the age underlying the population of graduating class. The position they handled are clerical and front desk officer. The duties and responsibilities the trainees use to perform are secretarial. The respondent functioned as a regular employee to certain company to fulfill the duty within their outmost capabilities. The respondents performed their task in and out of the working station and working load or working time. From the job knowledge and skills the practicumers were able to purchase the best of the abilities, talents, qualities and attributes they learn in schools. Delving from the content of the books to the realm varied responsibilities and obligations in the office. For working hours the respondents were given an allotted time for breaks and 5 or more hour to work. For interns who have undergone the on-the-job-training they dont usually receive any working incentives such as salary or payment for the service they have rendered. This is common practice for undergrad that needs the necessary training to be in the system. The researchers found out the learnings in school have equipped the trainers to be skilled, to be able to perform the task on their job. But the lores they have isnt sufficient, further enhancement in terms of seminars, forum and the like could be of help. Moreover, one have

vi experience and training for the latest technology we have could be a good have to help the trainings more to be more productive in their chosen fields of endeavor. Summary of Findings Based on the result and analysis done in chapter four, the researchers found the following: 1. What is the profile of the target respondents in selected government agency in terms of Age, Gender and Job Designation as OJT Practicumer? 1.1 Most of the respondents are 22-25 years old. 1.2 The respondents are predominantly female. 1.3 Majority of the respondents are Office Clerk. 2. How do the respondents assess the factors influential to Job Satisfaction and Motivation of OJT Practicumers in terms of Duties and Responsibilities, Job Knowledge and Skills, Working Hours and Benefits and Incentives? 2.1 The duties and responsibilities of the intern which would fall within the coverage of working station, obligations, performance, outputs, relationship with the co-workers, superiors effectiveness, efficiency, values and lifestyle have the grand mean of 3.07 which means they have gone all these often 2.2 For the job knowledge and skills the respondents are amenable that they perform

the basic skill and understanding under the shelf of office works thus falls to 2.74 showed often. 2.3 The interns work for 5 or more hours daily. 2.4 They are given an allotted break times for lunch and snack respectively. 2.5 As an apprenticeship the interns dont received monetarial payment.

vii 3. Is there significant relationships on the assessment of the respondent towards the different factors influential to Job Satisfaction and motivation to the responsibilities, job knowledge and skill, working hours, benefits and incentives when group according to gender, age and job position in their level of satisfaction and motivation? 3.1 There is no significant relationship on the assessment of the respondent towards the different factors influential to Job Satisfaction and motivation to the responsibilities, job knowledge and skill, working hours, benefits and incentives when group according to gender, age and job position in their level of satisfaction and motivation based on the result of the respondents.

viii TABLE OF CONTENTS TITLE PAGE APPROVAL SHEET i ACKNOWLEDGEMENT DEDICATION ABSTRACT TABLE OF CONTENTS CHAPTER 1 THE PROBLEM AND ITS BACKGROUND Introduction Statement of the Problem 2 Conceptual Framework Significant of the Study Scope and Delimitation Definition of Terms 6 2 REVIEW OF RELATED LITERATURE AND STUDIES Foreign Literature Local Literature Relevant of the Related Literature and Studies 3 RESEARCH METHOD AND PROCEDURES Method of Research Research Procedure and Sampling Design Research Instrumental Used Data Gathering Procedure Statistical Treatment of Data 4 5 PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA SUMMARY, CONCLUSIONS AND RECOMMENDATIONS Summary of Findings Conclusions Recommendations Questionnaire 27 28 29 30 16 16 17 17 8 12 15 3 4 5 1

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ix Bibliography Curriculum Vitae LIST OF TABLES Table 1 2 3 4 Frequency and Percentage Distribution of the Respondents According to Age Frequency and Percentage Distribution of the Respondents According to Gender Frequency and Percentage Distribution of the Respondents According to Position Assessment on Job Satisfaction and Motivation of EARIST Students in OJT Program in Terms of Duties and Responsibilities 5 Assessment on Job Satisfaction and Motivation of EARIST students in OJT Program in Terms of Job Knowledge and Skills 6 Assessment on Job Satisfaction and Motivation of EARIST students in OJT Program in Terms of Working Hours 7 Assessment on Job Satisfaction and Motivation of EARIST students in OJT Program in Terms of Working Incentives 8 Summary of Table on Assessment of Job satisfaction and Motivation Of EARIST Students in OJT Program 32