Glacier Guides Training and Information Manual 2010

Documents, text and photos not originally mastered by the Glacier Guides Team were gratiously permitted by owner or distributor for this publication only and not to be distributed without permission by Glacier Guides.

Table of Contents.
Introduction............................................................ Environmental Policy............................................. Page.3 Page.4

Professionalism and Attitude.................................. Page.5 Planning and Preperation........................................ Page.7 Mountain Sence...................................................... Page.10 Client Care.............................................................. Page.15 Risk Management................................................... Page.19 -Emergency Responce Flowcharts.............. Page.24 Accident report........................................................ Page.27 Technical Systems................................................... Page.29-77 White out navigation............................................... Page.78 Guides Meeting....................................................... Page.83 Our Equipment........................................................ Page.86 Alpine Booking form.............................................. Page.97 Guides Responsibility & Payscale.......................... Page.99 Guides Checklist & Trip Descriptions.................... Page.100 Guides Insurence Policy.......................................... Page.105 Course Matterials - Guides Health Statement....................................... - Acknowledgement of Risk.................................... -Alpine Guide Training Schedule............................ -Glacier Guides Training Schedule.......................... Page.106 Page.107 Page 108 Page 109

Jklamenn - Glacier Guides.

Welcome to the Glacier Guides team. As you know by now we are a closely knit family of guides and staff that work hard to make guiding a valuable and fun profession in Iceland. We consider ourselfs to be in the forefront of guiding in Iceland and especially when it comes to staff training, safety, trips and guide/client satisfaction. We have extracted parts of various publications that focus on guiding and put together this manual for you to aquire as much useful information as possible with great ease. It is yours to keep. All suggestions on how to improve the guides manual are apreciated. You are a valuable part of this ever growing team from day 1 and it is very important to us that you feel valued as a member of GG at all times. Let me say on behalf of all of us. Welcome to Glacier Guides _________________________________ Einar sfeld Steinarsson

Glacier Guides Environmental Policy

Our mission statement is simply: Nature is the adventure. Through it we have tailored all our trips in such a way that they do not harm or effect the nature. We always inform all our clients of how to take part and pass through nature without leaving a mark so that others may enjoy the same unspoiled nature. Our four guidelines are: Take nothing but pictures. Kill nothing but time. Leave nothing but footprints. Make nothing but memories.

Professional behaviour
Most people would probably find it easier to tell you what being unprofessional is, giving examples of unprofessional people they have dealt with in the past. However, it is much easier and more positive to know what to do than not to do. Thus, some major aspects of professional behaviour are listed below: Respect for Others Showing others respect is the basis of all professional behaviour. It includes: * Being courteous and having good manners * Being punctual * Keeping confidential details confidential * Being fair in all dealings * Keeping personal opinions of people private * Doing what needs to be done, not leaving it for others to do * Acceptance of constructive criticism * Being fair and gentle when giving feedback * Dealing with sensitive issues privately * Make allowances for others mistakes * Listen to others * Apologise for any errors or misunderstandings * Speak clearly and in language others can easily understand Responsibility and Integrity This is where you must take care of yourself and present yourself in order to gain others trust and respect. All professionals need to take responsibility for themselves and their work. They need to consider consequences and the impact on others. * Honesty is crucial own up to your mistakes and do not lie about them. * If you are delayed, let the other person know as soon as possible * Always be respectful about competing businesses/people point out your benefits rather than their faults * Be prepared before meeting guests * Ensure you have made yourself clear to avoid any miscommunication * Be impartial keep personal bias and intolerances out of the business world * Be reliable and dependable * Ensure you present yourself pleasantly with good hygiene and appropriate dress codes. * Demonstrate self-control and avoid public arguments and disagreements

Commitment to Quality A professional always aims to give the best they can. Whether it is putting together a product that will last and be safe to use or providing a service of value, you need to give the customer more than they expect. Never give out work you are not proud to have your name on and always do your best work, and the results will reflect these attitudes. Commitment beyond yourself A professional can see beyond him or herself and is willing to share. Essentially, being professional is about seeing beyond the immediate needs. By thinking about the long term perceptions of you and your business, rather than a quick dollar or score, you are likely to behave professionally.

BASE CAMP Response

Shoulder Season Tetra watch

Incident

Name: . Assign Rescue Leader CALL 112 (Give Rescue Leaders info for future calls.) Notify situation to R.v.k. Office, Clients Tour Guide, next of kin, etc. Keep communication chain working (VHF\TETRA)

Assign RESCUE LEADER

Name: . Assign First Response Team Assign Stretcher Team Coordinate with outside help (Rescue T.) Name: Name: Get the team of 2 going a.s.a.p. Get Rescue Barrel gear to scene. Perform Rescue. Leaders Name: Get Stretcher to victim. Recruit assistance if needed . .

Assign FIRST RESPONSE TEAM

Assign STRETCHER TEAM

Important Numbers:
Guide on scene Rescue Leader First Respond Team Stretcher Team Doctor in Reykjavik. Doctor in Klaustur. Office Phone On Call Office Reykjavik. . . . . 112. +354 480 5355. +354 659 7002. +354 562 7000. Contact on Scene. News from scene. . . . . . . . Tetra #s #1. 641 1074 #2. 640 4007 #3. 641 1060

GUIDES Response

Incident

Notify BC / 112 -Location, Intentions, Instructions. Perform Rescue, First Aid. Keep BC posted as possible until FIRST RESPONSE TEAM arrives. Keep communication open. Stay with group Complete records Photograph scene

Important Numbers:
Guide on scene Rescue Leader First Respond Team Stretcher Team Doctor in Reykjavik. Doctor in Klaustur. Office Phone On Call Office Reykjavik. . . . . 112. +354 480 5355. +354 659 7002. +354 562 7000. Contact on Scene. News from scene. . . . . . . . Tetra #s #1. 641 1074 #2. 640 4007 #3. 641 1060

Rvk Office Response

Incident

Name: Assign PHONE WATCH Assign INSURANCE CONTACT Assign MEDIA CONTACT

PHONE WATCH

Name: 24Hr phone watch until situation is resolved. Notify off duty staff (Media Silence) Notify Next of kin. Name: Contact insurance & Legal counsel. Notify them of situation and seek advice.

INSURANCE CONTACT

MEDIA CONTACT

Leaders Name: Prepare statements Schedule interviews

Important Numbers:
Guide on scene Rescue Leader First Respond Team Stretcher Team Doctor in Reykjavik. Doctor in Klaustur. Office Phone On Call Office Skaftafell . . . . . 112. +354 480 5355. +354 659 7002. . Contact on Scene. News from scene. . . . . . . . Tetra #s #1. 641 1074 #2. 640 4007 #3. 641 1060

Jklamenn Ehf.

ACCIDENT / INCIDENT REPORT FORM ATVIKASKRSLA

Name / Nafn:

Glacier Guides Cell phone: +354 659 7000 Office Rvk: +354 562 7000 Laugarvegur 11, 101 Reykjavk info@glacierguides.is http:www.glacierguides.is

________________________________
F/KVK M/KK

Date &Time of Accident / Dagestning aviks:

Gender / Kyn :

_____/_____/____

___________________

D.O.B / F.d (month/day/year): _____/_____/_______ i.d.# / kennitala.: ________-________-____________

Address / Heimilisfang: ______________________________

Place of Accident / Atviki tti ser sta:

_____________________________________ _____________________________________
Report Prepared By / tfyllt af: / Time Prepared/ Klukkan

_________________________________________________

___________________________________________

__________________________________________
Phone / Simi: Mobile / GSM:

____________________________________
Phone / Simi

(______) _______ - ____________ (______) _______ - ____________

(______) ______ - ___________ ______ - ___________

Mobile / GSM (______)

Email / Netfang : _____________________________________

Email / Netfang : _______________________________

Tour Participating In: PART OF BODY INJURED /

STASETNING MEISLA
Please make marks as accurate as possible

"

"
ACTION(S) TAKEN

"

" " "

Abrasion "Amputation Asphyxiation "Bruise "Burn "Concussion "Cut "Dislocation "Fracture "Laceration "Puncture "Scratches _______________ Sprain "Other:

First-Aid Treatment Yes / No Explanation of treatment:

_______________________ _______________________ _______________________ _______________________ _______________________ _______________________ _______________________ _______________________

Sent to Health Center Yes / No Sent Home Yes / No Sent to Hospital Yes / No Hospital Name: __________________ Called 112 Yes / No Others Involved:

DESCRIPTION OF THE INCIDENT

Police Report #: ___________________ Previous Injury: Yes / No ________________________________________________ ________________________________________________ ________________________________________________

How did the incident happen? What was the person doing? Where was incident located? List specifically any unsafe acts and/or unsafe conditions that existed. Specify a tool, or equipment, if involved. How could the incident have been prevented? Use the bottom of this form or attach a separate sheet if further explanation is necessary.

______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________

WITNESS INFORMATION
Name: ____________________________________________________ Witness Statement: Phone Number :

(______)______-_________

____________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Signature:________________________________

FOLLOW UP REPORT Attempt #1 Attempt #2 Attempt #3
Date:

______/______/_________
! Left Message Person ! Left Message Person ! Left Message Person

Caller Signature:

______________________________
! No Answer ! No Answer ! No Answer

! Left Message VM/Machine

Date:

! Spoke w/ Injured Party

Caller Signature:

______/______/_________ ______/______/_________

______________________________ ______________________________

! Left Message VM/Machine

Date:

! Spoke w/ Injured Party

Caller Signature:

! Left Message VM/Machine

! Spoke w/ Injured Party

STATUS OF INJURED PERSON: (e.g. Injured partys condition, diagnosis, treatment...)

Caller Signature:

_____________________________________

Date:

______/______/_________

! The injured person is fine. No complications. ! Status is unknown. Unable to contact injured party after 3 attempts. ! The injury was serious enough to require additional medical attention.
The injury was diagnosed as: ________________________________

MANAGER REVIEW:
Managers Name: ______________________________ Notes: Review Date: ______/______/_________

__________________________________________________________________ ______________________________________________________________________
ADDITIONAL NOTES: _____________________________________________________

______________________________________________________________________ ______________________________________________________________________
**Please attach any SOAP notes or other documentation made on scene to this Incident Report

Shortroping takes a lifetime to master and should be learned from an experienced guide and trained under supervision.

GG Guides Meeting Form

YY/MM/DD Forecaster: Major Weather Systems: Today: Time: Date:

Tomorrow:

Max Temp: Min Temp: Present Temp: Pressure: Precipitation: Wind Spd/Dir: Present Sky: Hard Ice Trips: Short Long Ice Climbing Alpine Trips: Summit Other: Other Notes:

Mbar /

Y/N Y/N Y/N

Comments & Significant Changes:

Y/N Y/N

Comments & Significant Changes:

Guide:

The Day:

Trip

Pax

Car

Driver Y/N Y/N Y/N Y/N Y/N Y/N Y/N Y/N Y/N Y/N Y/N Y/N Y/N Y/N

Pickup Location & time

Task list.

Glacier Guides 2010 Pay scale Alpine Guide 15,000.00 There of 3,600.00 will be Daily allowance. For Alpine trips 30,000.00 Glacier Guide 13,000.00 There of 3,600.00 will be Daily allowance. Trainee Based on agreement. There of 3,600.00 will be Daily allowance. Definitions of Scales: Lead guide / Operation Manager His/her dutys go beyond the normal guides day. Is in charge of the day to day operation running smoothly. To see to that everyone is doing their job well and safely. To attend to any issues regarding safety and seeing to that gear, cars, people are maintained. Is in charge of information gathering and running of morning and evening meetings. Delegating tasks. Have completed and passed an Icelandic advanced Drivers license course. Alpine Guide To reach Alpine Guide level one must: Have completed and passed Alpine training under the supervision of a GG Lead Guide. or Have been accepted based on prior training to Alpine Guide Level by a Lead guide. Have completed and passed a comprehensive first aid course WFR or equivalent Have completed and passed a RAC avalanche course or Icelandic equivalent. Have completed and passed an Icelandic advanced Drivers license course. Glacier Guide To reach Glacier Guide level one must: Have completed and passed basic Glacier Guides training by a GG Lead Guide. or Have been accepted based on prior training to Glacier Guide Level by GG Lead guide. Have completed and passed an Icelandic advanced Drivers license course. Trainee The purpose of the Trainee level is to: Prepare an individual for passing the Basic course and advance to the Glacier Guides Level. Trainees are encouraged to pursue further training to advance the pay scale.

Short Glacier Walks Guide Equipment: -Basic Glacier Gear (refer to gear list on page 103) It is not necessary for the guide to wear a harness or helmet Guest: (See equipment list on http://www.glacierguides.is/Practicalinformation/EquipmentlistGlacierHikes/) -BD Crampons -Walking axe (without a strap) -Warm clothing (gloves/hats/waterproofs) -*(crampons are not comfortable on many low-shoes, but the duration and terrain of the tour should be okay for low shoes This trip is our sight-seeing tour. It is in NO way supposed to be dangerous or physically demanding. This tour is for everyone as long as they can be fitted with crampons and can walk.. On this tour you will be working with larger groups. For this reason it is important to carefully study the route up on the ice. The trip is more about the talk than the walk! Stop frequently to explain what there is to see on the ice or in the surroundings In some cases the route has to be prepared in the morning. This is either done by one guide that has the morning off or by the second guide on big trips, while the lead guide does crampon instruction. After the tour the client should have a basic understanding of glaciology as well as have heard some history about the area and most importantly they should be smiling!

Longer Glacier Walks Guide Equipment: -Basic Glacier Gear (refer to gear list on page 103) **Guide must wear harness & helmet on this trip Guest:(See equipment list on http://www.glacierguides.is/Practicalinformation/EquipmentlistGlacierHikes/) -BD Crampons -Walking Axe -Harness -Helmet -Food & Drink -Warm clothing (gloves/hats/waterproofs) These longer tours are for those that want something slightly more challenging. The terrain is more difficult and demanding than on the 2.5 hour tour. Clients need to have hiking boots with ankle support. This tour is more about the walk than the talk. In general the same talk that is given for the 2.5 hour tour will be sufficient. On this tour the clients walk wearing a helmet and a harness so that a short / fixed rope can be set up quickly. For everything else refer to the 2.5 hour tour.

Ice Climbing Guide Equipment-Basic Glacier Gear (refer to gear list on page...) -Single or Static rope. (1 or 2 ropes depending on client #) **The rope MUST be cleaned after each use to avoid build up of sand!!! Guest: (See equipment list on http://www.glacierguides.is/Practicalinformation/EquipmentlistGlacierHikes/) -BD Crampons -Harness with 2 caribiners -Climbing Axes -Stiff Boots -Waterproof pants and gloves -Helmet The course topics and location will depend on the experience of the guests. If there is a mixture of skill levels within the group, then it is a good idea to begin with basic skill instruction and maybe some bouldering. Conditions are different from year to year and location to location. The ideal site to begin with is a safe bowl where a top rope can be set up. If this is not possible then lowering the client into a crevasse is also an option. Lowering should be done straight from the anchor with an Italian-hitch or a Gri-Gri. The anchor should be a minimum of 2 ice-screws equalized to a locking carabiner for top ropeing there should be an opposite / opposed carabiner. Note that ice-screws can only be left in for a limited time on glaciers (watch for melting and make a drain so the screws are not situated in swimming pools). Top anchors focal point should have steel carabiners if possible. Clients should at all times wear helmets and gloves. Play it safe and keep people away from edges and drops! High Peaks (e.g. Hvannadalshjnukur) Guide Equipment: -Basic Glacier Gear (refer to gear list on page 103) **only 1 climbing axe and 2 ice screws (depending on conditions) -Map and navigation equipment -Emergency Shelter -Shovel -Probe -Snow Picket / Deadman -Single Rope -Extra Sunglasses/ski goggles -Sunscreen Guest Equipment: (See equipment list on http://www.glacierguides.is/Practicalinformation/EquipmentlistAlpineTreks/) -Harness with 2 caribiners -Summit Crampons: Should have Anti-Bots!! -Ice Axe -(Guest is responsible for providing all other gear on the equipment list they are provided with when they register for the trip) Special notes The objective of the client is to reach the summit. The job of the guide is to ensure everyones safety and to make decisions based on this. Give the clients a heads-up if the weather looks bad and a reasonable estimation of summit success. Once the trip begins there are no refunds for turning around early. For a very early turn around (e.g. before snow) consider a complimentary 2.5 hour glacier walk as compensation. If the guide cancels the trip a full refund will be given. For any mistake by the guide or the company appropriate compensation will be determined by the company. Two days prior to departure there are no refunds, for other refunds please refer to Booking conditions.

The guides responsibility is to the entire group, this may mean that individuals who are under-prepared* are not allowed on the team, even if they are willing to pay for it. *Mentally or physically unfit or lacking proper clothing and equipment

Procedures and Guest Briefing for Summit and Alpine Trips.

Evening Before: Review the following with you guests: Name of guests Booking form (Make sure that guest has reviewed the equipment list & filled out the booking form) Equipment and shoes Fit Crampons, Harnesses, & Ice Ax Water everyone (regardless of ability or experience) needs containers for 2-3L Sun Protection for eyes & skin Trip Description (duration, breaks, food..) Weather and possible problems caused by weather Times and meeting point Payment (trips are prepaid in full) Prepare your own equipment Cotton is not acceptable!!!!! In Morning: Last equipment Check Fit crampons & harness & Ice Axes (if not done the night before) Inform of driving times Check water Advise clients on clothing to wear in the beginning of the trip (they will get warm fast!) Reduce competitive tendencies (slow and steady wins the race) Start off slow, stop frequently, and keep advising clients on proper clothing. (Most people have to be told to take off clothes when they are too hot) Make sure guests are staying hydrated Fill bottles at waterfall (Sandfell route) Short break at 700m *CALL IN ON RADIO: 1100 (on the way up and down) 1800 (on the way up and down) SUMMIT On Snow/Ice: Break at 1100m for food & water Assess whether or not you need crampons (review cramponing technique) Rope up when you hit the snow (approx. 1100m) Assess your group and place strongest member at end of rope Review Roped- up procedures- BE CLEAR AND THOROUGH!!! Adjust speed to clients Altitude gains of 4m/min or less will normally not make it. Warn clients of the possibility of strong cold winds at 1700m (Virkisjkull) and 1800m (Sandfell) Take breaks 1800m for additional clothing, food & water Stop for food & water below the summit before continuing up the final 200m Descent: Turn rope around on top of summit For Sandfell guide resumes lead from 1800. For Virkisjkull, guide takes appropriate measures After Tour: Collect & Count equipment from clients (guide is responsible for the gear of his rope team!) Clean and dry gear (ropes, harnesses, etc) Use this opportunity to talk to guest about other objectives (courses, longer trips..)

Guide Equipment List for all glacier trips:

-Radio/Tetra -Single Rope -2 Ice-Screws -Crevasse Rescue Kit (prussiks, caribiners, pulley, etc... whatever gear you need for your system) -Repair Kit (wire, duct tape, lighter) -Leatherman / Pocket-knife -Small piece of foam/ insulation (padding of a backpack is fine) -Guides logbook (to document decision making, weather, etc...) soap note form, emergency response flowchart, -Extra Crampon, plates, & pin -First Aid Kit* -GPS & Compass, map -Sunglasses -Sunscreen -Stiff Boots -Heavy Ax (the axes for clients are not sufficient for cutting steps!) -1 or 2 Climbing axes -Harness -G12 Crampons -Helmet (not necessary for short walks) -V thread tool

First Aid Kits:

SAM Splint
Scissors Tweezers, Metal Medium safety pins Cotton tipped applicators Vinyl gloves Variety of Bandage sizes Various sizes of Gauze dressing Gauze roll bandage Sunblock Lip ointment Alcohol cleansing pads First aid/burn cream packs Antibiotic ointment packs Antiseptic cleansing wipes (sting free) Butterfly wound closures, Second Skin (Compeeds) First aid tape roll Aspirin tablets Ibuprofen tablets Extra-strength non-aspirin tablets Nitroglycerin tablets Feminine products (tampons/pad

General Procedures and Guest Briefing for all glacier trips Introduce yourself Collect tickets (If client has a voucher then ask them to please go to the booking desk to exchange this for a ticket- we MUST collect vouchers!!!) Let people know where they are going and what the general plan is. (for example- driving time to glacier) Ask clients to please BUCKLE-UP When you arrive at the glacier Hand over ice-axes, explain the safe way of holding the iceaxe and crampons for the walk to the glacier. Tell clients where the route goes and that they will get instructions on how to use the equipment. For small groups this is a good opportunity to break the ice by learning everyones names and nationalities If a guests pants are wide at the bottom, advise them to tuck them into their socks. Advise guests to wear gloves to protect their hands from the sharp ice When wearing crampons remind guests to keep proper space between their feet and to pick their feet up a little higher so as not to trip on the front points and to step a little heavier. Advise guests on how to hold their ice axe (the straps have been removed from the axes to avoid any guest tripping on the straps) Give a thorough crampon-technique session a. Walking uphill b. Walking downhill c. Traversing a slope The best way is to teach these things separately in the order above. The most important thing is to always use the flat foot. After tour have clients clean crampons in water as they are taken off. If this is not possible then you are responsible for cleaning them at the campsite. Familiarize yourself with other activities in the area and be ready to give guests information on trips whether or not it is with GG. The number of maximum passengers per guide on the tour should be according to conditions. The head-guide in Skaftafell will decide this in cooperation with the more experienced staff. On rainy days it is often worth pointing out that one will get less wet walking on the glacier than in the woods and that the micro climate on the ice is more interesting than being in a cloud on the hill.
Children (13 and younger) and Special Needs Groups For groups of elderly people or special needs it is important to stay in easy terrain. Consider allowing groups of special needs to keep their own equipment (i.e.. Walking sticks for blind people) If you think they might have difficulty with the walk then do not hesitate to ask them, be honest and straightforward- you want to be sure that they feel comfortable with the trip. Keep a slow and easy pace throughout the walk- remember that Pace-Setting is the greatest tool in the Guides arsenal. When families book a trip with more than one child (or one difficult child) consider assigning a special guide for them or running a special tour. Always put the children in a harness and be prepared to short rope them. When doing this consider that the guide will not be able to have his full attention on other clients. In this case short roping is not for technical difficulties but to keep them under control. For child discounts and family prices contact the office or refer to the brochure. For a minimum age please refer to brochure.

Glacier Guides Insurence: Guides are incouraged to inform them selfs of the insurence provided. Atvinnurekstrartrygging - Employer insurence: TM - Tryggingarmistin Slysatrygging launega - Employee accident insurence Skrteinisnmer: XXXX364 Vtryggingartmabil: Current Atvinnugrein: Ferajnusta (Tourism) Vtryggingarfjrh: Samkvmt nnari tilgreiningu og sundurliun Sundurliun: Kjarasamningur: VR og LV Lsing: Leisgumenn og ferajnusta Vinnuvikur: Fjldi: 78

Skilmlar: Um vtryggingu essa gilda skilmlar Tryggingamistvarinnar nr. 380 (www.tm.is/skilm/skm380v3r1lisl.pdf) svo og eir srstku skilmlar og/ea skildagar sem tilgreindir eru. Um gildissvi vtryggingarinnar og hvers konar takmarkanir btaskyldu og byrg flagsins fer eftir v sem segir skilmlunum nema um anna sr srstaklega sami vi flagi.

Jklamenn ehf. | Glacier Guides Inc. | Kt. 670509-1410 | Laugarvegur 11 | 101 Reykjavik | www.glacierguides.is

Glacier Guides Health Statement and Emergency Contact Information

First Name: Last Name: Todays Date: Address: Height: (cm) Weight: (kg) Gender: M/F Date of Birth: _

Emergency Contact Information Name: Relationship: Address: Day Phone: Evening Phone: Other Phone: Email: The Glacier Guides training program is a physically and mentally demanding course. Weather conditions can be extreme. Days will be long and you may be expected to climb with heavy loads. The program is multi day and often operates in remote locations where advanced medical care and evacuation may not be available for many hours. All participants must be free of medical or physical condition which could create undue risk to themselves or to others who depend on them. If there is any doubt about your ability to safely participate in this activity you should have a physical examination by a physician. Do you currently have or have you had a history of any condition or illness including but not limited to: Heart attack or disease, Heart palpitations or murmur, Chest pain / pressure, Stroke, Smoking, Diabetes, Respiratory Problems, Bleeding or blood disorders, Infectious disease, Neurological problems / seizures, Dizziness or fainting, Mental health concerns, Recent Illnesses, Joint or extremity pain / injury, Spine pain or injury, Dietary restrictions, Eating disorders, Frostbite or cold injury, Heat injury, Altitude illness, Major surgery, Physical disability. Please underline if applicable and describe below. Use additional pages if necessary:

Any other health concerns: Are you taking any medication: Any Food Allergies: Describe your current physical fitness and level of activity:

To the best of my knowledge the above information is a complete and accurate representation of my medical history. Participants Signature:

Jklamenn ehf. | Glacier Guides Inc. | Kt. 670509-1410 | Laugarvegur 11 | 101 Reykjavik | www.glacierguides.is

Glacier Guides Training Course Acknowledgment of Risks

Participants Acknowledgment of Risks

I understand that the Glacier Guides Training Course could have unknown and unanticipated risks that may result in property loss, injury, illness, or death. I agree to assume and accept full responsibility for the risks and my actions during this course. I acknowledge that my participation in this Glacier Guides Training Course is purely voluntary; no one is forcing me to participate, and I elect to participate in spite of and with full knowledge that inherent risks exist. I acknowledge that participating in this program may require a degree of skill and knowledge not required in other activities, and I acknowledge that I have responsibilities as a participant for managing risks to which I am exposed. I further acknowledge that the staff of Glacier Guides has been available to more fully explain the nature and physical demands involved in this program and the inherent risks, hazards, and dangers associated with the activities. I certify that I am fully capable of participating in this program and that I am eighteen years of age or older. Therefore, I assume and accept full responsibility for myself for bodily injury, death, or loss of personal property and expenses as a result of those inherent and all other risks involved and as a result of my negligence in participating in this activity. I have carefully read, clearly understand, and accept the terms and conditions stated herein and acknowledge that this agreement shall be effective and binding upon me, my heirs, assigns, personal representatives, and estate and for all members of my family, including minor children.

Signature of Participant

Date

Jklamenn ehf. | Glacier Guides Inc. | Kt. 670509-1410 | Laugarvegur 11 | 101 Reykjavik | www.glacierguides.is Glacier Guides Dagskr jlfunarviku Alpaleisgumanna sumar 2010

5. Ma - kl. 1700 hittingur malarsti Sklagtu. - Gula skrmslinu eki rfasveit

9. Ma 09:00 Morgunspjall a. Leisgumannahandbkin b. ryggis og bjrgunarbnaur GG - Bjrgunarfing Virkisjkli -Kvldfundur 10. Ma 04:00 Morgunfundur 05:00 Hrtfjallstindar -Kvldfundur

6. Ma 08:00 Morgunspjall a. Morgun-, kvldfundur Leisgumanna b. Fyrirlestur um Fagmennsku c. Rtun d. Haldi Virkisjkul upprifjun lnuvinnu Upp / niur lnu, hntar kerfi, gengi lnu, sprungubjrgun / dobblanir, tryggingar s, slifur. e. framhald -Rtun Jklum / nturrtun 11. Ma 04;00 Morgunfundur 05:00 verrtindsegg -Kvldfundur

-Kvldfundur

7. Ma 08:00 Morgunspjall a. Samskipti b. httu stjrnun (Risk Management) c. Skipulag fera / tma d. Jklafri og Veurfar (Matthew & Fra) e. Bnaur leisgumanns alpaferum Kvldfundur

12. Ma 12:00 Gengi fr lausum endum og almenn umra um vikuna. -Eftir gefst llum tmi til a spjalla einn einn vi yfristrumpa. 13. 17. Ma Hnjkahelgi me Toppfrum ar sem fylgst verur me veurfari og besti dagurinn valinn uppgngu.

F.h. Jklamanna ________________________ Einar sfeld Steinarsson

8. Ma 04:00 Morgunfundur 05:00 Hvannadalshnkur a. Gnguhrai b. ryggi knnans / Leisgumannsins c. Hpstjrn d. Snjtryggingar e. Leiarval / Sprungur - Kvldfundur

Jklamenn ehf. | Glacier Guides Inc. | Kt. 670509-1410 | Laugarvegur 11 | 101 Reykjavik | www.glacierguides.is Glacier Guides Dagskr jlfunarviku Jklaleisgumanna sumar 2010

16. Aprl - kl. 1700 hittingur malarsti Sklagtu. - Gula skrmslinu eki rfasveit

17. Aprl 08:00 Morgunspjall a. Kynningar flki, ferum og Jklamnnum. b. Leisgumannahandbkin c. Hntar og brg d. Bnaarspjall e. Fylgst me stuttri jklagngu (Virkisjkull) f. Broddahfileikar kannair og fir -Fyrirlestur um morgun-, kvldfundi.

21. Aprl 08:00 Morgunfundur a. Rtun jklum (Fjallsrjkull) b. Leiarval framhald c. Leisguhfileikar kannair framhald og ryggisleisgumaurinn -Kvldfundur 22. Aprl 08:00 Morgunfundur a. Leisgn framhald a. Bjrgunarfing b. Sprungubjrgun tmataka Undir lok jlfunarviku ttu allir a vera undirbnir a framkvma sprungubjrgun undir 30 min. -Kvldfundur 23. Aprl 12:00 Gengi fr lausum endum og almenn umra um vikuna. -Eftir gefst llum tmi til a spjalla einn einn vi yfirstrumpa og sj hvar i standi varandi starf sumar og komandi sumur.

18. Aprl 08:00 Morgunfundur a. Fyrirlestur um fagmennsku b. Haldi Jkul (Virkisjkull) c. Ankeri d. Leiarval jklum e. Leisguhfileikar kannair og fir -Kvldfundur

19. April 08:00 Morgunfundur a. Fyrirlestur um samskipti, flirit og bjrgun b. Sprungubjrgun c. Sjlfsbjrgun d. Skyndihjlp, pkkun og brur - Kvldfundur

F.h. Jklamanna ________________________ Einar sfeld Steinarsson

20. Aprl 08:00 Morgunspjall a. sklifur b. sklifur bjrgun b. Sporager -Kvldfundur