Académique Documents
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RMRP Project Report by: ANISHA ARYA(E-06) SHIVIKA SURI(E-46) TAMANNA JAIN(E-39) NEHA KANSAL(E-37)
ACKNOWLEDGEMENT
The writing of this project has been successful with the help of number of people.we would like to thank MRS DEEPA KAPOOR our report supervisor,for her valuable guidance and kind patronage to carry out the project successfully.
Vision statement-
we undertake as we contribute in nation building through our participation in infrastructure sector of the country utilizing resources optimally, while growing with human face.
Mission
Our solitary Mission is to achieve Excellence in every sector that we operate in be it Engineering & Construction, Cement, Real Estate or Consultancy. To augment our core competencies and adopt the most comprehensive modern technology to overtake the obstacles in our path of achievement. To obtain sustainable development and simultaneously enhancing the shareholders value and fulfilling our obligations towards building a better India
Goal
Becoming one of the most successful Engineering & Construction companies having the distinction of high participation in hydropower projects in India being developed in the 10thFive Year Plan.
INDEX SN Description 1. Brief on JAL and founding Father. 2. Jaypee Way of Life (Culture) 3. Let us know Cement 4. Human Resources Management 4.1 Brief on Administration Management 4.2 Introduction on Recruitment 4.3 Training 5. Executive Summary 6. Research Methodology 7. Conclusion 8. Bibliography .
hardworking colleagues..
Business line
RECRUITMENT
Job Specification
Selection
Joining
Induction
1
RECRUITMENT POLICY. Recruitment policy asset the objective of the recruitment and provides a from work of implementation of recruitment program in the from of procedures. A short recruitment policy calls for adopting a scientific process of recruitment ie those of techniques, which are modern and scientific. A well considered and preplanned requirement policy based on corporate goal, study of environment and the needs may avoid hasty or ill considered decisions and may go a long way to man in the organization, with the suitable employee. A GOOD RECRUITMENT POLICY MUST CONTAIN THESE ELEMENTS. 1.Organization Objective. 2.Identification of the recruitment need of the organization. 3.Identify the preferred source of Recruitment. 4.Frame suitable criteria for selection and performance 5.Consider the cost recruitment and financial implication.
SOURCES OF RECRUITMENT. The sources of recruitment may be broadly divided into two categories : 1. Internal Sources 2. External Sources.
INTERNAL SOURCES. Internal sources are the most obvious sources. People who are already working in an organization constitute. The internal sources retrenched employees, retire employees, dependents of deceased employees may also constitute the interim sources. Whenever any vacancy arises, someone from within the organization is upgraded, transferred, promoted or demoted. This source also included personal who was once on the pay roll of the company but who plant to return or who the company would like to rehire, such as those on leave of absence, those who could voluntarily or those on production lay off. EXTERNAL SOURCES. These sources lay out side the organization these usually include: 1. 2. New entrants to the labour i.e. young mostly in experienced potential employees such as the college student. The unemployed with a wide range of skills and abilities.
Internal methods:
1. 2. 3. Promotion and transfers Job posting. Employee Referrals.
PROMOTION AND TRANSFER. This is a method of filling vacancies from within through transfer and promotion. A transfer is lateral movement within the same grade from one job to another.
Promotion on the other hand involves movement of employees from a lower label position to a higher level position accompanied by changes in duties, responsibilities status and values. JOB POSTING. Job posting is another way of nearing people from within in this method of organization, publicizes job opening on bulletin, boards, electronics media similar outlets. One of the important advantages of this method is that if offers to Nightly qualified applicant working within the company without looking for greener pastures out side. EMPLOYEE REFERRALS. Employee referral means using personal contacts to locate job opportunities. It is a recommend-action from a current employee regarding a job applicant. The togas behind employee referral are that it. Takes one to know one employee working in the organization is courage to recommend the names of their friend working in other organization for a possible vacancy in the near future.
DIRECT METHOD. Camps recruitment. It is a method of recruitment by visiting and participating in college campuses and other basements centers. Here the recruitment visit reputed durational institutions such as its Items College and universities, to select job aspirants. Having requisite technical or professional skill, job seekers are providing information about the jobs and the recruitment; get a snapshot or job seekers through constant interchange of information with respective institution. A preliminary screening is done within the campus and the short listed student is then subject to the reminder of the selections process
INDIRECT METHOD (ADVERTISEMENT). These include advertisement in news paper, trade, professional and technical journals, radio and television etc. In these recent times, this medium has become just a colorful, lively and imaginative as consumers advertising. and protect in the organization etc. This method in appropriate whe 5.1 5.2 The organization to reach a large target group. The organization wants a fairly good are geographically spread out. SELECTION. Selection produce is concerned with scrutiny relevant information about an applicant. This information is secured in a number of step sselections the compared to be a series of successive hurdles or which and application must. Selection procedure is designed to eliminate an un unqualified applicant at any point in the procedure. Selection may be defined as it is a process of picking or differencing between the applicant in order to identity those with greater like hood of success in a job. PURPOSE OF SELECTION. The purpose of selection is to determine whether an applicant meet the qualification for a specific job and to choose the applicant who is most likely to perform well in that job. Selection programmers a non random process because those selected has been chosen on the basis of the assumption that they are more likely to be better employees than those who have been rejected. number of talented people who The add generally give a brief out line of the jobs responsibilities compurgation package
SELECTION
Primary Interview.
Application Form
Psychological Test
Psychological Test
TRAINING
Training, as was stated earlier, is imparting skills to employees. A worker need skills to operate machine, and use other equipment with lease damage and scrap This is a basic skill without which the operator will not be able to function. There is also the need for Motor skills. Motor skills (or Psychomotor skills, as they are sometimes called) refer to performance of specific physical activties. These skills involve learning to move various parts of ones body in response to certain external and internal stimuli. Common motor skills include walking, riding a bicycle, trying a shoelace, throwing a ball, and driving a car. Motor skills are needed for all employees from the jaitor to the general manager. Employees, particularly supervisors and executives, need interpersonal skills popularly known as the people skills. Interpersonal skills are needed to understand oneself and others better, and act accordingly. Example of skills include listening, persuading, and showing an understanding of others feelings.
procedure to guide their behavior. It attempts to improve their performance on the current job or prepare job or prepare them for an intended job.
It means imparting instruction about a particular work or profession. Its purpose is to improve the skill, knowledge and effectiveness of the employees.
In simple terms, training development refer to the imparting of specific skills, abilities and knowledge to an employee. It is any attempt to improve current or future employee performance by increasing an employees ability to perform through learning, usually by changing the employees attitude or increasing his or her skills and knowledge. The need for training is determines by the employees performance deficiency computed as follows:-
INPUTS IN TRAINING AND DEVELOPMENT Any training and development programme must contain inputs which enable the participate to gain skills, learn theoretical concepts and help acquire vision to look into the distant future. In addition to these, there is a need to impart ethical orientation, emphasize on attitudinal changes and stress upon decision making and problem solving abilities.
SKILLS. Training, as was stated earlier, is imparting skills to employees. A worker need skills to operate machine, and use other equipment with lease damage and scrap This is a basic skill without which the operator will not be able to function. There is also the need for Motor skills. Motor skills (or psychomotor skills, as they are sometimes called) refer to performance of specific physical activities. external and internal stimuli. These skills involve learning to move various parts of ones body in response to certain Common motor skills include walking, riding a bicycle, trying a shoelace, throwing a ball, and driving a car. Motor skills are needed for all employees from the janitor to the general manager. Employees, particularly supervisors and executives, need interpersonal skills popularly known as the people skills. Interpersonal skills are needed to understand one and others better, and act accordingly. Example of skills includes listening, persuading, and showing an understanding of others feelings.
EDUCATION.
The purpose of education is to teach theoretical concepts and develop a sense of reasoning and judgment. That any training and development programme must contain an element of education is well understood by HR specialists. Any such programme has university professors as resource persons to enlighten participants about theoretical knowledge of the topics proposed to be discussed. In fact, organizations depute or encourage employees to do courses on a part time basis. Chief executive officers are known to attend refresher courses conducted by business schools.
DEVELOPMENT.
Another component of a training & development programme is development which is less skill oriented but stresses on knowledge. Knowledge about business environment, management principles and techniques, human relations, specific industry analysis and the like is useful for the better management of a company.
ETHICS
There is need for imparting greater ethical orientation to a training programme. There is no denial of the fact that ethics are largely ignored in business. Unethical practices around in marketing, finance and productions in an organization. They are less seen and talked about in the personnel function; this does not mean that the HR manager is absolved of the responsibility. If the production, marketing or finance personnel indulge in unethical practices the fault rests on the HR manager. It is his/her duty to enlighten all the employees in the organization about the need for ethical behavior. ATTITUDINAL CHANGE. Attitudinal represent feelings and beliefs of individuals towards others. Attitude affects motivation, satisfaction and Job commitment. Negative attitude need to be converted into positive attitudes. Changing negative attitudes is difficult because:-
1. 2. 3.
Employee refuses to change. They have prior commitments. Information needed to change attitudes may not be sufficient.
Nevertheless, attitudes must be changed so that employees feel committed to the organisation, are motivated for better performance and derive satisfaction from their jobs and the work environment. DECISIONS MAKING AND PROBLEM SOLVING SKILLS. Decision making and problem solving skills focus on methods and techniques for making organizational decisions and solving work related problems. Learning related to decision making and problem solving skills seeks to improve trainees abilities to define and structure problems, collect and analyze information, generate alternative solutions and make an optimal decision among alternatives. Training of this type is typically provided to potential managers, supervisors and professionals. Thus the explanation made above briefs us about the meaning of training and the inputs that should be present in an ideal training programme that exist in an organization. TRAINING IS EQUAL TO: STANDARD PERFORMANCE- ACTUAL PERFORMANCE DETERMING TRAINING NEEDS. Based on our determination of the organizations needs, the type of work to be done, and the type of skills necessary to complete this work, our training
programmes should follow naturally. Once we can identify where deficiencies lie, we have a grasp of the extent and nature of our training needs. Once it has been determined that training is necessary, training goals must be established. It is not adequate merely to say the change in employees knowledge, skills, attitudes or behavior is desirable, we must clarify what is to change and by how much. These goals must be tangible, verifiable, timely and measurable
What deficiencies, if any, do incumbents have in the skills, knowledge or abilities required to exhibit the necessary job behaviours
What behaviours are necessary for each job incumbent to complete his or her tasks?
Training Systems at DC
Internal Training. Conducted in house by internal & external faculty. External Training. Need based nominations as well as ado basis
training at Gyanodaya or other agencies.
2.
departments to identify the training needs of their employees. 2. By mutual discussion, Hoods/ concerned superior identify the needs of their employees. 3. 4. HRD department collects the identified training needs. On the basis of collected data, HRD personnel interact with departmental heads and after extensive deliberations with the Hoods, training needs are rationalized by clubbing similar needs, arrive at the rationalized programmes. removing low priority needs to
Based on the faculty availability & number of programmes required to cover the identified employees the programmes are scheduled and incorporated in the learning calendar.
DETERMINING TRAINING NEEDS. Based on our determination of the organizations needs, the type of work to be done, and the type of skills necessary to complete this work, our training programmes should follow naturally. Once we can identify where deficiencies lie, we have a grasp of the extent and nature of our training needs. Once it has been determines that training is necessary, training goals must be established. It is not adequate merely to say the change in employees knowledge, skills, attitudes or behavior is desirable, we must clarify what is to change and by how much. These goals must be tangible, verifiable, timely and measurable.
Internal Training. Conducted in-house by internal & external facility. External Training. Need based nominations as we as ado basis trainings at
Gyanodaya or other agencies.
Programme Design.
The programme design format is used to derive the programme objectives, course contents, target audience, training methodology, required resources and the evaluation mechanisms. The faculty in consultation with HRD designs the programme around the identified training needs.
Based on the faculty availability & number of programmers required to cover the identified employees the programmers are schedules and incorporated in the learning calendar.
Step-1. Implementing training effectively begins with understanding and communicating your organizations goals and strategies. Knowing why organization is in the business, how it conducts business, and how its business needs are changing allows your to make good decision that will support the implementation of new values and skills. Normally there is a gap between the current state and desired state to accomplish the goals. This gap has to be bridged through training. To meet the organizational goals there is not only a strategic gap of systems, processes and infrastructure but also people knowledge, attitude and skills.
Current State
Desired State
Step -2.
COMPETENCIES
CREATE
THE
LINE
What are the strategic issues and directions in which the organization is pursuing?
4. with the concerned Hood. 5. 6. HRD starts preparing calendar for the year.
For finalizing the internal trainers HRD personnel would need to meet up
Each programme would have a clear objective laid down from the need sheet prepared at the beginning while identifying the needs of the department.
7.
Then comes evaluating the effectiveness of the training system that has been implemented in the organization.
Information measure Level 1.- Reactions. Measures participants about a training programme
training
A course designer will set it on the training and within one week following the session will provide a critique. Within two weeks after the training session, selected participants and supervisors will be interviewed and/ or surveyed about training session design Level 2- Learning Measure what participants and delivery. During or by the end of the training learned session participants will be given a
(Skills, knowledge, or attitudes) as a verbal or written quiz on key elements. result of the training programme. During the session participants will participate in a simulation of kea techniques. Within one month after the training session, selected participants will be Level 3. Transter partcipants behaviour due to asked to demonstrate key technique. Six months following the training identify of the level of key the implementation supervisors. selected
After following all the steps now there is a need for successful implementation of Step 5.
Key Outcome ;
Detailed plans for tracking the training scheduling facilitator selection, logistics and evaluation.
Communicating Organizational Goals Linking Training and Strategies Sustaining the training outcomes to the impact organizational goals and strategies. Linking Training outcomes to the organizational goals and strategies. Obtaining & maintaining the support and involvement of management Obtaining & maintaining the support and involvement of management
Implementing The training initiative Positioning and publishing the training initiative.
GRAPHICAL PROCESS.
REPRESENTATION
OF
TRAINING
IMPLEMENTATION
PLANNING
(A)
MAINTAININ G (D)
TRAINING
IMPLEMENTATI
MANAGING
ON
TEAM
(B)
EVALUATING (C)
(A
Selection of facilities.
Self on domination, peer nomination, management nomination. 2. 3. 4. 5. 6. Credibility of facilitators to train executive and management levels. Different shifts an facilitators flexibility in training. Different locations, facilitators traveling expectations. Part time/ full time trainers time away from job preparing for training. Trainers coac
Managing the before, during and after BEFORE. 1. 2. 3. Link training to organization initiatives/ strategies. Design communication briefing packets. Develop internal communication.
DURINGS
1. Communicating the importance of this training during the session.
AFTER.
1. 2. 3. Expectation shared of what should be done differently. Coaching knowledge/ attitudes/ skills. Follow up plan developed.
Evaluating/ feedback.
1. 1.1 1.2 1.3 1.4 1.5 Collecting participants feedback. Track of training session evaluation. Process training exercise/ collect data/ examine data/ reply. Who will track? Who will manage process? Evaluation maintain ace.
QUESTIONNARE
1Do you like the JAYPEE CEMENT? Say Yes No
2Does the JAYPEE CEMENT is best in comparison to the brand of Cement? Yes No
3- How to know about the JAYPEE CEMENT through i. Advertisement ii. Newspaper iii. Others 4Do you think that JAYPEE CEMENT is the best quality of cement? Why
CONCLUSION
Thus this system of strategic training need identification plans to identify the needs which would help the individual to actually apply it at his workplace. By involving the HoD at the beginning, ensures that the training program conducted would be of relevance to the department and will help them in achieving their objectives. This top down approach not only will allow the HoDs to identify the needs but also the individual at different grades to identify his own needs. The main focus of this programme would be to identify the training needs depending on the concern areas of the department arising out of the objective/ goals for the year. To support the system this new evaluation mechanism focuses on the result based evaluation form. This form tries capturing the data relevant to the work place.
BIBLIOGRAPHY Books. 1. Human resources and personnel Management-Ashwathapa 2. Organization behavior-Luthans Fred 3. Personnel Management -Mammoria DOCUMENTS. 1. Documents that was available in the Co. Regarding training
REFERENCES: 1. www.google.com