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RICS Training courses 2012

From the worlds leading professional body for qualifications in land, property and construction

APC Technical Management and Business Skills Online Academy

Training

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Training

See page 4
for a full list of our courses

Welcome to the new RICS Training course programme 2012


RICS presents its new catalogue of specialist courses for 2012.
With over 70 courses to choose from in 9 locations countrywide, RICS Training offers an extensive course programme designed to develop your skills and improve performance. Whether you are interested in face to face courses or a Web Class, RICS provide a range of training to keep you up to date with the latest information, helping you to operate more effectively and to develop your career. For 2012 we have introduced two new loyalty schemes; RICS Learning Credits for individuals and RICS Reward for businesses, both are designed to help you get the most from your budget, plan your training and get better value for money. Across all of our courses, our goal is to deliver high calibre, informative and engaging content that will help you and your staff with personal and professional development. If you would like to benefit from our loyalty schemes or find out more about any of the courses on offer, please call our dedicated RICS Training team on 02476 868 584 or email us at training@rics.org. We look forward to welcoming you and your colleagues to RICS Training soon. Regards

Training

Earlybird
Save 15% on courses
Book online 3 months in advance. 15% will be deducted at the checkout*.
Why book online? secure online transactions book 24/7, at a time convenient for you save 15% on your training costs

Mark Powell RICS Executive Director, Product Development

*Exclusions may apply, RICS reserves the right to withdraw this offer at any time.

rics.org/training

Get EVEN BETTER VALUE from your training budget


Training managers in companies and organisations:
With RICS Reward you can save up to 20% on published course fees on top of reduced rates for RICS members. Buy your credits in advance and use them to pay for courses over the next 12 months. Each credit is worth 1.00 but the more you buy, the more you save: Buy between 1,475 and 4,424 credits and save an extra 15% Buy 4,425 credits or more and save an extra 20%

Contact us for full details: t 020 7695 1613 e inhouse@ricstraining.org

Property professionals:
If youre planning your personal CPD training, buy RICS Learning Credits in advance and use them to pay for your courses over the next 12 months youll save an extra 15% on reduced rates for RICS members. Each credit is worth 1.00, there is a minimum order of 1,200 credits at a cost of just 1,020.

Contact us for full details: t 024 7686 8584 e training@rics.org

BOOK YOUR TRAINING WITH RICS the worlds leading professional body for qualifications and standards in land, property and construction.

WHY GO ANYWHERE ELSE?

Training

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Training

APC and AssocRICS courses


AssocRICS preparing your Assessment Documentation Becoming an APC supervisor or counsellor Final Assessment mock interview Final Assessment Presentation and Interview Masterclass Preparing for the APC Critical Analysis Preparing for the APC Final Assessment (Half day) Understanding AssocRICS Understanding the Assessment of Professional Competence 9 7 9 8 6 7 8 6

Ska Rating Accredited Assessor training Strategic approach to property development Sustainable design and construction in practice The Red Book compliance, reporting and valuation Training in increasing properties and facilities performance Understanding thatched roofs Urban light assessing an injury to adjacent properties natural light Valuation of land for affordable housing

22 23 28 12 17 33 35 14

Technical courses
Award in Adjudication in the Construction Industry BS9999:2008 fire safety in the design, management and use of buildings Building control legislation and systems for surveyors Building pathology for commercial property Carbon management Certificate in Adjudication in the Construction Industry Compulsory purchase calculating the claim Conduct Rules Ethics and Professional Practice Conflict avoidance management and dispute resolution procedures Contamination for valuers and interpretation of GN13/2010 Contract administration Cost estimating a practical course for surveyors DCF valuations a practical introduction to GN7 Dilapidations a building surveyors perspective Diploma in Adjudication in the Construction Industry Dispute board training Fire risk assessment Fire safety design of schools using BB100 Fundamentals of managing asbestos Fundamentals of valuation (commercial) Fundamentals of valuation (residential) Funding and planning affordable housing Health & safety in the built environment Historic building condition surveys Inspection techniques for surveyors Introduction to short residential leases JCT 2011 contract administration practical training Measurement techniques for surveyors Mediation awareness Mediation training NEC3 Contracts Post-contract project management techniques Practical course on dilapidations advanced level Practical course on dilapidations entry level Pre-contract project management development techniques Public sector asset management Residential building surveys a practical workshop Ska Rating Foundation 32 29 28 16 21 32 16 19 20 17 26 27 12 31 33 14 30 30 29 13 13 23 20 34 24 15 26 24 19 18 27 25 36 36 25 15 31 22

Management and Business skills courses


Business development Certificate in Management Change management (leading change for success) Customer care Finance fundamentals for property professionals Finance fundamentals for property professionals part two Financial management business simulation Fundamentals of business planning Introduction to corporate finance Negotiation skills Professional liability and risk management Professional presentation skills Successful leadership Successfully pitching for business The art of conducting meetings Time management 50 42 46 45 48 48 51 49 49 44 50 46 44 47 47 45

E-learning courses
Advanced course in property valuations Advanced course in quantity surveying APC supervisors and counsellors Approved Document G BS9999: determining the means of escape BS9999: the concept Creating professional presentations Creating win-win negotiations Critical Analysis Final Assessment Foundation course in property valuations Foundation course in quantity surveying Intermediate course in Facilities Management Intermediate course in project management Introduction to the APC Introduction to valuation Managing fire safety level 3 Managing risk in projects Preparing for a successful interview PRINCE2 Foundation PRINCE2 Practitioner Plus Professional ethics for RICS members 66 64 56 61 59 58 60 60 56 57 66 64 65 65 57 63 59 63 61 62 62 58

Consider the BENEFITS of RICS in-house training...


significant cost savings efficiency savings on travel and staff time away from the office tailored training to meet the requirements of your business professional courses delivered at a time that suits you bespoke packages to meet your staff development objectives excellent service standards from the worlds leading body for property professionals.

Colleagues and I thought it a very beneficial day, and feedback is very positive. I look forward to future training sessions with RICS. Enda Nelly, Projects Director, Balfour Beatty Workplace.

All RICS training courses can be run in-house at your business premises. Contact RICS Training today to discuss your in-house training requirements: t 020 7695 1613 e inhousetraining@rics.org

Training

rics.org/training

Training

Understanding the Assessment of Professional Competence

3 CPD
hours

Preparing for the APC Critical Analysis

CPD hours

This course covers the whole of the Assessment of Professional Competence (APC) process. It demonstrates to trainees, supervisors and counsellors what happens during the APC process and what is needed to achieve the qualification. The course is particularly helpful to those who are in the first 12 months of their APC programme.

Once you have completed the first year of your APC it is time to start thinking about your Critical Analysis a key component in your Final Assessment. This course gives you everything you need to succeed with your critical analysis. Whilst there are no pre-requisites for the course, you will gain greater advantage if you have already attended our course Understanding the Assessment of Professional Competence.

What will you learn?


the different stages and requirements of the APC process the role of the counsellor and supervisor and how both of these roles work with and support the trainee the principles of the Critical Analysis the principles and requirements of the Final Assessment.

What will you learn?


the role of the Critical Analysis in the overall assessment how to identify a project that is likely to make a good topic for a Critical Analysis how to lay out a structure for the Critical Analysis report what your assessors will be looking for in a Critical Analysis.

Course content:
the APC process principles of the Critical Analysis principles of the Final Assessment.

Course content:
the Critical Analysis an in-depth analysis how to structure your Critical Analysis report to address these key areas: issues options proposed solutions appraisal conclusion analysis of experience gained common pitfalls and how to avoid them. 95 + VAT 120 + VAT

Who should attend?


Trainees who are in the first 12 months of their APC. Those needing a refresher course on the APC process. Supervisors and counsellors about to take on responsibility for their first APC trainees. Experienced supervisors and counsellors wishing to refresh their knowledge of the APC process. Half day course. Reduced price for RICS members Non members

Who should attend?


APC candidates who are within six months of submitting their Critical Analysis. Supervisors and counsellors who want to understand the requirements for the Critical Analysis. Anyone who has been referred and wishes to improve their Critical Analysis submission. Half day course. Reduced price for RICS members Non members 95 + VAT 120 + VAT

Other relevant courses


Preparing for the Critical Analysis Preparing for the Final Assessment Conduct Rules, Ethics and Professional Practice

I would advise all APC candidates to attend and have their queries and misconceptions of the APC journey answered.

Jill Heywood, October 2011

Other relevant courses


Professional presentation skills Preparing for the Final Assessment

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Book your courses today, see pages 10-11 for course dates and locations

RICS APC and AssocRICS


Preparing for the APC Final Assessment

3 CPD
hours

Becoming an APC supervisor or counsellor

CPD hours

The Final Assessment requires candidates to demonstrate the full range of competencies they have been working on during their APC training. The assessment interview plays an important role in determining whether or not a candidate has demonstrated sufficient knowledge and understanding of the required competencies to become a member of RICS. This is a good course to take in the six months prior to your Final Assessment. It prepares you for the assessment interview and gives you insight into what is expected of you.

Expert guidance for those supervising or counselling trainees through their APC. The course covers every stage of the process and helps you to provide the best possible support.

What will you learn?


the APC process the role, responsibilities and requirements of the supervisor and counsellor the differences between competency levels 1, 2 and 3 what assessors will look for during the Final Assessment how candidates should prepare for the Final Assessment.

What will you learn?


the structure of the final assessment what the assessors are looking for how to demonstrate that you have achieved the required competencies at the right level the different types of questions you should expect and how to prepare appropriate answers.

Course content:
the APC Process the role of the supervisor and counsellor guidance on RICS requirements the critical analysis choosing the right project how do the assessors assess?

Course content:
preparing for the Final Assessment the roles of the assessors detailed coverage of the structure and content of the Final Assessment the link between the critical analysis, the presentation and the Final Assessment presentation skills and answering questions useful hints and tips the importance of understanding the rules of conduct.

Who should attend?


Training managers. Supervisors. Counsellors. Those involved in supporting trainees to develop their competencies. Half day course. Reduced price for RICS members Non members 95 + VAT 120 + VAT

Who should attend?


Candidates starting to prepare for the APC Final Assessment. Candidates who have previously been referred who wish to ensure that they are fully prepared for the Final Assessment. Supervisors and counsellors new to supporting APC trainees. Half day course. Reduced price for RICS members Non members 95 + VAT 120 + VAT

I found this course very thorough, and delivered in a lively way that encouraged absolute understanding. I would recommend anyone wanting to become a Supervisor or Counsellor on the APC to attend this course.

Gareth Davies, July 2011 Delegate, Becoming an APC supervisor or counsellor

Other relevant courses


Professional presentation skills Practical presentation skills Conduct Rules, Ethics and Professional Practice

Save EXTRA on published course costs!


Sign up for one of our loyalty schemes today! See page 3 for details.

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Book your courses today, see pages 10-11 for course dates and locations

Training

Final Assessment Presentation and Interview Masterclass

13 CPD
hours

Understanding AssocRICS

CPD hours
Use this interactive training course as an expert introduction to the RICS Associate route. If you have recently enrolled on the Associate route, this course will explain what will be expected of you; it will help you to feel more comfortable about the work that lies ahead of you. If you are still considering enrolment you will quickly gain an overview of the structure and nature of the RICS Associate route to membership.

These new courses take a fresh, very practical approach to the final stages of preparing for your Final Assessment. Developed with the involvement of the assessors who will lead each course, all programmes have been designed as interactive workshops, giving you an in-depth opportunity to fully test yourself for the Final Assessment in a safe environment. As well as considering common pitfalls and the reasons for referral, all courses also include a mock interview and assessment session. All five courses will help you to feel more confident about undertaking your Final Assessment. These new two day courses are offered for: Preparing for Final Assessment Presentation and Interview Masterclass valuation Preparing for Final Assessment Presentation and Interview Masterclass project management Preparing for Final Assessment Presentation and Interview Masterclass commercial property Preparing for Final Assessment Presentation and Interview Masterclass building surveying Preparing for Final Assessment Presentation and Interview Masterclass quantity surveying.

What will you learn?


the RICS Associate route to membership eligibility for the RICS Associate route to membership how your experience should relate to the required competencies how to write your 300 word commentary proving relevant experience and evidence how to use the RICS online Managed Learning Environment.

Course content:
competencies documentation RICS online Managed Learning Environment.

What will you learn?


how your assessors will expect you to present at your Final Assessment the techniques you will be expected to demonstrate how to use communication techniques the need to base your answers on your own professional experience how to evaluate your own level of competency the importance of using concrete examples.

Who should attend?


Anyone who has enrolled on the Associate route to RICS membership. Those considering the Associate route to RICS membership. Half day course. Course price 95 + VAT

Course content:
overview of the Final Assessment process demonstrating your core competencies ethics workshop mock interview

BOOK YOUR CPD Training with RICS


Sign up to learning credits. Buy your credits today and save a further 15% on member rates.
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Who should attend?


APC candidates who are within six months of undertaking their Final Assessment. Two day course. Price for RICS members 380 + VAT

024 7686 8584


or email us at

*All trainers are practising APC assessors or final assessment chairmen.

training@rics.org.

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Book your courses today, see pages 10-11 for course dates and locations

RICS APC and AssocRICS


AssocRICS preparing your Assessment Documentation

3 CPD
hours

Final Assessment mock interview

CPD hour

If you are enrolled on the Associate assessment and want to give yourself the best opportunity to pass, then this course is for you. It includes pathway-specific workshops that will help you to identify the experience and evidence youll need as proof that you can meet the required Mandatory and Technical competencies.

Prepare for your Final Assessment with a mock interview. Youll be able to practice delivering your presentation; answer interview style questions on your competencies; ethics and professional practice and most importantly, get a foretaste of how youll feel in the real life interview situation. Your mock interview will be run by an experienced APC Assessor. At the end of the interview, your assessor provide you with invaluable feedback on potential areas of improvement.

What will you learn?


how your professional experience should tie in with the competencies how to structure the 300 word commentary that will demonstrate your relevant professional experience the RICS online Managed Learning Environment what you will need to do when submitting your documentation for assessment.

What will you learn?


what is required from a candidate at a Final Assessment Interview the type of questions asked during the interview how to improve the format and delivery of your presentation.

Course content:
general overview Mandatory competencies Technical competencies 300 word commentary Structured development workshop discussions Mandatory competencies Technical competencies 300 word commentary Structured development review and discussion.

Course content:
candidates presentation (10 minutes) interview - assessing technical competencies (25 minutes) interview - assessing ethics competencies (5 minutes) feedback from your assessors. Each session will be recorded on camera; at the end of the session the recording will be given to you on a memory card.

Who should attend?


All APC candidates presenting at Final Assessment sessions for building surveying, commercial property, project management, quantity surveying, residential property and valuation. One hour session. Course price 200 + VAT 180 + VAT

Who should attend?


Anyone who has enrolled on the Associate route to RICS membership. Half day course. Course price

*All trainers are practising APC assessors or final assessment chairmen.

Consider the BENEFITS of RICS in-house training...


cost saving better use of staff time tailored for your business

Contact us to find out more


t 020 7695 1613 e inhousetraining@rics.org

t 02476 868 584 e training@rics.org w rics.org/training


Book your courses today, see pages 10-11 for course dates and locations

Training

RICS APC and AssocRICS course dates and locations 2012

AssocRICS preparing your Assessment Documentation (Half day) Location Birmingham London London Manchester Date 20 April 2012 2 February 2012 15 May 2012 12 March 2012 Booking code 11986 11980 11989 11983

Final Assessment Presentation and Interview Masterclass Building Surveying (2 day) Location Coventry Coventry London London Location Coventry Coventry London London Location Coventry Coventry London Date 13-14 February 2012 10-11 July 2012 15-16 March 2012 2-3 July 2012 Date 27-28 February 2012 14-15 June 2012 26-27 March 2012 18-19 July 2012 Date 16-17 February 2012 19-20 July 2012 23-24 January 2012 5-6 July 2012 Date 9-10 February 2012 20-21 June 2012 19-20 January 2012 27-28 June 2012 Date 22-23 February 2012 4-5 July 2012 26-27 January 2012 25-26 June 2012 Booking code 11767 11736 11773 11734 Booking code 11771 11730 11774 11737 Booking code 11769 11738 11762 11735 Booking code 11766 11731 11761 11733 Booking code 11770 11741 11763 11732

Becoming an APC supervisor or counsellor Location Birmingham Birmingham Cardiff Coventry Edinburgh London Manchester Date 28 March 2012 25 June 2012 13 July 2012 4 July 2012 15 June 2012 10 July 2012 29 June 2012 Booking code 11804 11807 11813 11810 11806 11811 11808

Commercial Property (2 day)

Project Management (2 day)

Its Your APC


13 June 2012 Parliament Square, London 150 +VAT t 020 7695 1600 e conferences@rics.org

London Location Coventry Coventry London London Valuation (2 day) Location Coventry Coventry London London

Quantity Surveying (2 day)

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RICS APC and AssocRICS

Final Assessment mock interview Location Coventry Coventry Coventry London London London Date 1 February 2012 3 February 2012 7 February 2012 16 January 2012 25 January 2012 1 February 2012 Booking code Please call for times available

Understanding AssocRICS (Half day) Location Birmingham London London Manchester Date 20 April 2012 2 February 2012 15 May 2012 12 March 2012 Booking code 11985 11979 11988 11982

Understanding AssocRICS and preparing your Assessment Documenatation Location Birmingham Booking code 11952 11844 11839 11843 11953 11950 11836 11835 London London Manchester Date 20 April 2012 2 February 2012 15 May 2012 12 March 2012 Booking code 11987 11981 11990 11984

Preparing for the APC Critical Analysis Location Birmingham Birmingham Cardiff Coventry Edinburgh London London Manchester Date 27 March 2012 12 July 2012 29 June 2012 5 July 2012 18 May 2012 23 March 2012 21 June 2012 21 May 2012

Understanding the Assessment of Professional Competence Location Birmingham Birmingham Cardiff Coventry Edinburgh Date 28 March 2012 25 June 2012 13 July 2012 4 July 2012 15 June 2012 10 July 2012 29 June 2012 Booking code 11895 11897 11901 11899 11896 11900 11898

Preparing for the APC Final Assessment Location Birmingham Birmingham Cardiff Coventry Edinburgh London London Manchester Date 27 March 2012 12 July 2012 29 June 2012 5 July 2012 18 May 2012 23 March 2012 21 June 2012 21 May 2012 Booking code 11848 11859 11855 11843 11849 11846 11854 11852

London Manchester

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11

Training

The Red Book compliance, reporting and valuation

1/2 5CPD
hours

DCF valuations a practical introduction to GN7

CPD hours

No matter how experienced you are in carrying out valuations, you should consider this course that is centred around the RICS Valuation Standards (The Red Book). At the core of a surveyors professional responsibilities, valuation is a key competency that you should regularly benchmark against the Red Book to ensure that you always remain compliant. This course will be particularly helpful to you if you are preparing for your APC.

Get up to date with the very latest guidance on best practice in the use of DCF valuations. GN7 was incorporated into the Red Book in May 2011 and now you can attend this informative course where you will be able to fully explore what it means and also question your trainer on issues that particularly concern you. The course will provide practical tips, insights into the terminology used and case studies of DCF valuations. This course will be particularly helpful to you if you are preparing for your APC.

What will you learn?


the Red Book standards for carrying out a valuation how to interpret the clients requirements and what you must do to meet these producing suitable terms of engagement how to produce valuation reports covering relevant matters set out in the Red Book.

What will you learn?


advice given in GN7 the pitfalls of using DCF valuations how to better interpret the clients requirements for using DCF valuations how to adopt the practical tips outlined the techniques employed in DCF valuations.

Course content:
the course is designed to follow the structure of the Red Book includes short lectures, group discussion and group exercises.

Course content:
overview of GN7 introduction to DCF valuations tackling: time horizon tax forecasts exit value.

Who should attend?


Senior valuers who regularly carry out Red Book valuations and want to check that they are complying with the latest, newly published version of the Red Book. Other practising valuers who carry out just a few valuations each year but need to refresh their understanding of the Red Book. Those preparing for their APC. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

Who should attend?


Chartered surveyors who carry out valuations. APC candidates who want to increase their understanding and awareness of DCF valuations. Half day course. Reduced price for RICS members Non members 200 + VAT 250 + VAT

Consider the BENEFITS of RICS in-house training...


cost saving better use of staff time tailored for your business

Contact us to find out more


t 020 7695 1613 e inhousetraining@rics.org

12

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Book your courses today, see pages 38-41 for course dates and locations

Technical
Fundamentals of valuation (commercial)

1/2 5CPD
hours

Fundamentals of valuation (residential)

1/2 5CPD
hours

Build your knowledge and understanding of property valuation on this expert led course. This course will be particularly helpful if you are preparing for your APC.

Develop your knowledge and understanding of residential property valuation techniques on this informative and up to date training course. This course will be particularly helpful if you are preparing for your APC.

What will you learn?


common approaches to commercial valuation and key investment appraisal principles how to apply the appropriate valuation methodology in different contexts and approaches to analysing risk how to interpret clients requirements, valuation standards and the professional requirements of valuers the key market factors which influence value.

What will you learn?


common approaches to residential valuations and key property appraisal principles how to apply the appropriate valuation methodology in different contexts and approaches to analysing risk how to interpret clients requirements, valuation standards and the professional requirements of valuers the key market factors which influence value.

Course content:
context and background to valuation practice an introduction to rental valuation methods and the five capital valuation methods an overview of professional standards handling uncertainty key principles.

Course content:
context and background to valuation practice an introduction to residential valuation methods the typical valuation process factors influencing value an overview of professional standards valuing new-build property buy to Let valuations insurance reinstatement figures the importance of PII.

Who should attend?


Anyone who would like to develop and improve their commercial property valuation skills. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

Who should attend?


Anyone who would like to develop and improve their residential property valuation skills. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

This course is a must for any existing or soon to be Valuation Surveyor! The details of the course and knowledge of the trainer was fantastic.

Graeme Wright, July 2011 Delegate, Fundamentals of valuation (residential)

Save EXTRA on published course costs!


Sign up for one of our loyalty schemes today! See page 3 for details.

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Book your courses today, see pages 38-41 for course dates and locations

13

Training

Valuation of land for affordable housing

1/2 5CPD
hours

Dispute Boards training

18 CPD
hours

Build your skills in this specialist area of valuation. This course will be helpful if you are working towards your APC; however, qualified surveyors may also find it a useful refresh, particularly on the topics of valuation methodology and the Red Book Terms of Engagement.

If you are involved or about to become involved in a contractual dispute; you could benefit from understanding the role that a Dispute Board can play in dispute avoidance, resolution and management. This course is also designed for anyone who wishes to increase their earning potential by training to become an RICS Accredited Disputes Board Member. It is the first step youll need to take towards accreditation, as you will be required to pass this training programme before you can apply. There are two Modules of training over three consecutive training days. You may take both modules consecutively or take Module 1 and return for Module 2 at a later date.

What will you learn?


how to interpret clients requirements and the professional requirements of valuers the key influences on the valuation process application of the different valuation methodologies.

Course content:
context and background to valuation of land for affordable housing what is affordable housing? valuing by the comparison method valuing by the residual method influencing factors.

What will you learn?


Module 1 law and procedures relating to dispute boards Module 2 how a dispute board operates from conception to completion of a project.

Who should attend?


This course is suitable for anyone who would like to develop and improve their valuation skills in this sector. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT Module 2: Dispute Board Practice and Procedure the process in detail site visits and meetings drafting case studies.

Course content:
Module 1: Introduction to Dispute Boards overview of dispute boards the law of dispute boards

Overall I would say the course is excellent value for money and I wouldn't hesitate recommending it to anyone who comes across Affordable Housing in whichever shape or form.

Who should attend?


Chartered surveyors or other professionals who need to know about the different types of dispute board used throughout the world; those who wish to become a member of a dispute board. Module 1 One day course. Course price Module 2 Two day course. Course price 950 + VAT 625 + VAT

Johanna Fuchs-Boenisch, July 2011 Delegate, Valuation of land for affordable housing

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Book your courses today, see pages 38-41 for course dates and locations

Technical
Public sector asset management

1/2 5CPD
hours

Introduction to short residential leases

1/2 5CPD
hours

In todays economic climate, it is vital for public sector property to deliver modern and effective public services from the most efficient property asset base possible. But, how do you make sure that the way you manage your business will deliver this, year on year? The answer is to embed effective asset management across your organisation. This course will cover the key elements of effective and efficient property asset management in the public sector, based on the latest update of the RICS Public Sector Property Asset Management Handbook; it will focus on how these elements should become an everyday part of the way you manage your organisation.

Practical and accessible, this introductory course will give you a fundamental, up to date grounding in the key legislation and concepts relating to short residential leases. For your professional protection, the trainer will also pay particular attention to the tenants basic rights, key landlord obligations and other matters that could provoke significant civil and criminal penalties if breached. This course will be particularly helpful if you are preparing for your APC.

What will you learn?


the reasoning for giving residential tenants specific rights basic requirements for a tenancy protected by the Housing Act 1988 how to recover possession of residential property the fundamentals of the landlords statutory repairing and safety obligations new obligations imposed by the Housing Act 2004.

What will you learn?


the key elements of property asset management how these key elements might already be embedded in your organisation how to develop and manage these key elements how to develop a performance management system designed to improve your organisations property asset management.

Course content:
lease or licence, whats the difference? formation of a lease the Housing Act 1988 protection from eviction and harassment tenancy deposits routes to possession landlords safety obligations landlords repairing obligations the HHSRS HMOs.

Course content:
what is strategic property asset management? corporate vision, core business strategy, asset planning business case evaluation; financial and valuation issues plan delivery performance reviews how are your property assets supporting the business? data and information management leadership and change management organisation, resources and capacity improving property asset management in your organisation.

Who should attend?


Anyone who needs an introduction to residential landlord and tenant law. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

Who should attend?


property, construction and facilities practitioners directly involved in asset management property asset managers senior managers with peripheral responsible for property. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

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Book your courses today, see pages 38-41 for course dates and locations

15

Training

Compulsory purchase calculating the claim

1/2 5CPD
hours

Building pathology for commercial property

1/2 5CPD
hours

Your trainers will take you through every aspect of the Compulsory Purchase process, right from basic principles to the latest developments. Throughout, the course content will be presented in a clear and easy to understand manner. During the course you will also take part in a mock Lands Tribunal where some delegates will act for the Acquiring Authority and others for the claimant a lively and enjoyable way to apply the knowledge you have gained during the day.

Develop your knowledge and understanding of building pathology and the importance of understanding how materials behave, the changing face of design, forms of construction and cause and effect issues. Your expert trainers will facilitate workshop discussion and deliver practical content that will be helpful and useful to you when carrying out your professional responsibilities.

What will you learn?


the common forms of building failure the properties of clay, concrete, glass, timber and steel managing risk in the inspection and report context how to separate facts from opinions professional and public liability.

What will you learn?


the process of making a Compulsory Purchase Order how the Public Inquiry process works constructing a compensation claim identifying claimable items presenting a Compulsory Purchase Claim how the relevant legislation and case law affects claims how to calculate the compensation entitlement when no land is taken implementing the necessary procedure to settle disputes.

Course content:
context and background what causes buildings to fail? categorising building failures materials, design, forms of construction and cause and effect design detailing inspecting buildings methodology managing risk professional indemnity and public liability insurance recommending others without taking liability how and when to hire access plant.

Course content:
an overview of the CPO process challenging a CPO the components of the Claim severance and no land taken claims calculating the claim.with real life scenario where delegates will work in groups with some acting for the Acquiring Authority and others for the claimant the presentation of the claim and responses CPO dispute process.

Who should attend?


Anyone wishing to develop and improve their surveying skills, understanding of building defects and building pathology. One day course. Reduced price for RICS members 295 + VAT 369 + VAT Non members 295 + VAT 369 + VAT

Who should attend?


Experienced graduate surveyors and property lawyers likely to have to deal with compulsory purchase issues. One day course. Reduced price for RICS members Non members

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Book your courses today, see pages 38-41 for course dates and locations

Technical
Contamination for valuers and interpretation of GN13/2010

3 CPD
hours

Training in Increasing Properties and Facilities Performance

1/2 5CPD
hours

When land is classified as contaminated, there are clear consequences for the environment and most likely those living or working nearby, but what is the impact on its value? Explore this specialist area of valuation and gain marketable knowledge when you attend this course. You will also find the course particularly helpful if you are preparing for your APC.

How can you benchmark performance of the property and facilities services that you manage? This course will help you to establish a desired performance level; define the information required to ascertain actual performance and understand how your team can use this information to improve the performance of the property and services you manage.

What will you learn?


the contribution that property or facilities services within your remit must make to achieving the corporate strategies and objectives of your organisation how to construct a performance management framework for assessing the contribution that these services are currently making what is required to improve the maturity of performance management in your organisation and how this would be used to deliver performance improvement.

What will you learn?


some of the main causes of contamination the legal implications for owners, agents, property managers and valuers of contaminated land the Red Book requirements for valuing and reporting on contaminated land some of the methodologies for valuing contaminated land.

Course content:
introducing RICS Practice Statement GN13/2010 Contamination, the environment and sustainability what is contamination? understanding the law identifying contamination and environmental features reflecting contamination what are the Red Book requirements? environmental factors that may affect valuations valuation methodologies reporting contamination reflecting specialists reports.

Course content:
principles of performance management the different levels of performance management maturity in organisations. defining high performance for an organisation. designing the performance management framework collecting performance data performance management reporting understanding current performance of an organisation establishing an improvement plan using performance information.

Who should attend?


Chartered surveyors undertaking valuations, commercial agents and those who commission or receive valuations such as bankers and investors. Half day course. Reduced price for RICS members Non members 200 + VAT 250 + VAT

Who should attend?


Property managers, facilities managers who want to improve the efficiency, effectiveness and value for money of the property or facilities services they manage in both private and public sector. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

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17

Training

Mediation training

40 CPD
hours
Who should attend?
This course is designed for those who wish to enter the growing market for qualified mediation representatives. To become an RICS Accredited Mediator, you will need to successfully complete both Modules 1 and 2. Some prereading may be required. 5 day course, 40 hours training. Reduced price for RICS members, Modules 1 and 2: Non members, Modules 1 and 2: 3,200 + VAT 3,450 + VAT

Court rules require lawyers to consider mediation both before litigation has started and during its progress. Increasingly recognised as a cost effective way of resolving disputes, mediation brings conflicting parties to a discussion facilitated by an impartial, professional mediator. You can either use this course as an introduction to mediation (Module 1) or study both modules and train to become a professional mediator qualified to service this increasingly demanding marketplace. RICS is an accredited provider member of the Civil Mediation Council.

What will you learn?


how to mediate a variety of commercial situations the complexities, pitfalls and opportunities of mediation.

Register for Modules 1 and 2 and benefit from greatly reduced course fees the combined price for both when booked together is 3,200 + VAT for members. 3 nights accommodation (over 2 modules), meals and refreshments for the 5 days (over 2 modules) are included.

Course content:
Module 1 mediation in context mediation ground rules the opening session exploration verbal communication skills and techniques non-verbal communication negotiation working towards a settlement. Module 2 mediation advocacy and ethics dealing with anger and power imbalances ethical issues time limited mediation.

Earlybird
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Technical
Mediation awareness

1/2 5CPD
hours

Conduct Rules, Ethics and Professional Practice

1/2 5CPD
hours

This first principles course will provide you with an introduction to the important field of civil and commercial mediation an increasingly popular method of resolving all forms of dispute outside the court system. Attending the course will give you an understanding of this emerging discipline and allow you to make more informed judgements; whether you are involved in managing disputes or representing a client or your own firm or business as a disputant. The course will also give you useful insight if you wish to offer mediation services or become a mediator.

Attend this course and reach the core of organisational culture at RICS. You will learn in detail of the 12 ethical principles that underpin the way members of RICS conduct business; you will also hear how the 12 ethical principles are related to RICS regulatory framework. During the course you will use case study scenarios and relevant ethical situations to raise different ethical questions and consider how each connects with the 12 RICS ethical principles. This course gives you an unrivalled grounding in the culture of RICS.

What will you learn?


the importance of ethics to RICS the 12 ethical principles that RICS members observe how the principles relate to the regulatory framework of RICS how to use the principles in an ethical analysis of a case study.

What will you learn?


the process of mediation when and how to engage with the process successfully using mediation to secure the most effective outcome for disputing clients how to enhance your negotiation skills through mediation the practical benefits of a collaborative approach to resolving disputes how to improve your professional skills in the context of people, processes and management.

Course content:
ethical principles RICS Rules of Conduct personal values and professional ethics the cultural environment.

Course content:
what is mediation? practical skills in mediation mediation phases mediation in the UK marketplace.

Who should attend?


Anyone who needs to know RICS conduct rules, ethics and professional practice principles. This course is also recommended if you are working towards your APC. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

Who should attend?


Partners, fee-earners, team leaders, project managers, contract and dispute resolution managers, HR professionals. Those new to mediation who do not have legal training. Professionals who need to learn more about mediation and how it can benefit participants. Professionals considering mediation as a new business opportunity. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

The course was informative and enjoyable at the same time. I would highly recommend this course to both trainees and Chartered Surveyors, as it brings up to date all rules and regulations required as a practicing surveyor.

Jamie Raven, June 2011, Delegate Conduct Rules, Ethics and Professional Practice

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19

Training

Conflict avoidance, management and dispute resolution procedures

1/2 5CPD
hours

Health & safety in the built environment

1/2 5CPD
hours

As it becomes increasingly important to avoid the need for court action, professionals in all disciplines must familiarise themselves with the processes used for conflict avoidance, conflict management and dispute resolution. Take this course for a fast track introduction to dispute resolution in the world of professional practice. You will find the content delivered in an accessible, informative manner and quickly gain confidence in this new arena.

Learn the heath & safety requirements relevant to the construction, land and built environment sectors and help to prevent accidents at work. You will also be promoting compliance within your organisation and increasing your own knowledge base and professional worth. This course will provide you with sound, basic knowledge and understanding of health and safety; it deals with the principal acts and regulations and provides an opportunity to look at different scenarios with an understanding of the relevant legal responsibilities.

What will you learn?


how to identify your own management style how to read the management style of colleagues the importance of dispute resolution and conflict avoidance procedures the principal conflict and dispute resolution management processes how to compare, contrast and utilise different dispute resolution management processes the core skills of conflict avoidance and dispute resolution management.

What will you learn?


how to perform a premise/site visit audit by managing procedures and processes before, during and after inspection how to determine hazard and risk by writing a risk assessment analysis document correct steps for taking reasonable care of your own health and safety and that of others legal duties (criminal and civil liability) relevant health & safety acts and regulation.

Course content:
uncovering the foundations of conflict conflict in professional practice core processes in dispute management and conflict resolution non-arbitral models in dispute resolution: the trend towards disputant empowerment.

Course content:
Acts and Regulations employers and employees duties risk assessment health & safety case studies exercise on site risk assessment and safe system of work.

Who should attend?


Anyone who needs to know the principles of comparative dispute processing and managing and avoiding conflict. You will benefit from attending this course if you are preparing for your APC. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

Who should attend?


Anyone working in construction who needs to develop and improve health & safety skills. This course is also recommended if you are working towards your APC. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

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Technical
Carbon management

1/2 5CPD
hours

Develop your knowledge of this fast emerging specialism and increase your professional portfolio. This expert course will further your understanding of carbon management in buildings and enable you to advise clients on developing carbon management plans, set meaningful targets and meet commitments under the Carbon Reduction Commitment (CRC).

Training

What will you learn?


the context of carbon savings policy direction and forthcoming requirements how to develop a carbon footprint how to develop a strategic carbon management plan the requirements and opportunities of the CRC costs and potential savings through carbon reductions.

Course content:
an overview of carbon management the carbon management process opportunities, costs and savings developing a strategic plan.

Who should attend?


Anyone wishing to increase their understanding of carbon management in buildings. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

Earlybird
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Book online 3 months in advance. 15% will be deducted at the checkout*.
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21

Training

Ska Rating Foundation

1/2 5CPD
hours

Ska Rating Accredited Assessor training

CPD hours

Ska Rating is the first environmental assessment method to enable landlords and tenants to benchmark the sustainability of a fit-out project. Based on a Bronze, Silver and Gold system, Ska Rating measures the added value of a project, irrespective of the age or environmental performance of the base building. This course provides an overview of the Ska Rating system and is the foundation module which has to be completed as part of the process of becoming a Ska Rating Accredited Assessor.

RICS operates an accreditation scheme to enable qualified professionals to undertake quality-assured Ska Rating assessments on behalf of organisations. Why not add a new revenue stream to your business and train to join our accreditation scheme? Upon completion of the Ska Rating Foundation module you will be required to undertake additional training online. There are two schemes you can join; Ska Offices or Ska Retail. Please note if you have already qualified as a Ska Offices Assessor you will be required to sign up to the Ska Retail training online and pass the exam to join to the Ska Retail register.

What will you learn?


sustainability issues and the Ska Rating system why there is a need for sustainable fit-outs how to apply the Ska Rating system in the context of both the design and construction process.

What will you learn?


sustainability issues relevant to the office or retail fit out process

Course content:
Ska Rating philosophy Ska Rating methodology good practice measures working with the design team scoring and rating using the online tool.

how to apply the Ska Rating system in the context of both the design and construction process how to gain access to assessment and certification software, professional networking and CPD.

Course content:
Ska philosophy and Ska methodology good practice measures for energy and water scoring and rating introduction to the Ska website, online tool and assessor community online exercise good practice measures 395 + VAT 475 + VAT how to carry out an assessment working with the design team.

Who should attend?


Anyone interested in learning about Ska Rating. This course also forms Module one for those wishing to become a Ska Rating Accredited Assessor. One day course. Reduced price for RICS members Non members

Who should attend?


Ska Offices building surveyors, project managers, architects, facilities managers, construction managers, interior designers, sustainability assessors, retail consultants, landlords and tenants. Delegates should have prior professional knowledge of fit-out.

Consider the BENEFITS of RICS in-house training...


cost saving better use of staff time tailored for your business

Online modules. Reduced price for RICS members Non members 395 + VAT 475 + VAT

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Technical
Strategic approach to property development

1/2 5CPD
hours

Funding and planning affordable housing

1/2 5CPD
hours

How should you assess a development opportunity? In this one day course you will take a structured look at the factors that impact on the decision-making process, including site appraisal, planning, development appraisal and development finance. As a result, you will gain an understanding of how all of these elements interact and how the developer can manage the process.

Develop and update your knowledge of regulation and funding issues specific to the affordable housing market. Hear the latest thinking and advice delivered by expert RICS trainers. This course will be particularly helpful to you if you are preparing for your APC.

What will you learn?


the fundamentals of the development process and valuation of development land managing development, up to the start of construction as an agent, other advisor or as the developer interaction between different issues at the different stages of property development methods of valuing development land and when to use the different types of appraisals different methodologies for the assessment of both project and financial risk.

What will you learn?


the role of the Homes and Communities Agency, the Tenant Services Authority and other agencies in relation to funding new development and regulation regulation of affordable housing development and management the key requirements of the Regulatory Framework the roles and responsibilities of local authorities, housing organisations and residents current sources of funding available to registered housing providers good practice and real life case examples trends and likely future developments in regulating and funding affordable housing providers.

Course content:
what makes a successful development? a consideration of the development phases valuation of development land risk analysis development finance.

Course content:
the Government policy context the role of the Homes and Communities Agency the current role of the Tenant Services Authority and the function that will be taken over by the Homes and Communities Agency in 2012 The Regulatory Framework its operation and requirements The Ombudsman Service National Affordable Housing Programme 295 + VAT 369 + VAT other sources of funding innovation and good practice.

Who should attend?


Anyone working within the Built Environment who wishes to improve their knowledge of the development process and financial appraisal. One day course. Reduced price for RICS members Non members

Who should attend?


Members of the RICS Property, Land and Built Environment Professional Group. Planning professionals. Those who work in the public sector.

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One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

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23

Training

Inspection techniques for surveyors

1/2 5CPD
hours

Measurement techniques for surveyors

1/2 5CPD
hours

Carrying out a property inspection in the correct manner is fundamental to providing accurate property advice. Attend this one day course and you will benefit from the best possible guidance on protocol and procedures to be followed. This course will be particularly helpful to you if you are preparing for your APC.

Using examples of best practice and real life case studies, this course will show you the correct way to obtain accurate measurement of buildings and land, calculate sizes (areas and volumes) and describe or specify land in a consistent manner.

What will you learn? What will you learn?


how to prepare an inspection report how to design and organise assessing activities record building and site characteristics. the principles and the purpose of the measurement exercise the RICS Code of Measuring Practice and how the code is applied how to present information gained from measurement.

Course content:
property inspection requirements and reasons health and safety action and procedures during inspection inspection process and procedures legal requirements and duties case studies and exercise on building inspection.

Course content:
the purpose of the measurement exercise the object of the measurement site conditions at the time of measurement the level of accuracy of the measurement the Code of Measuring Practice symbols, abbreviations, definitions examples and good practice practical application of the definitions measurement report and types of report how to prepare the report

Who should attend?


Anyone who would like to develop and improve their inspection skills. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

examples and exercises.

Who should attend?


Surveyors who wish to develop their measurement techniques, particularly those working in valuation, agency and management. One day course.

BOOK YOUR CPD Training with RICS


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Reduced price for RICS members Non members

295 + VAT 369 + VAT

The trainer was excellent and flexible in his approach to all the course participants needs. A daunting subject area was made easier to understand and apply.

Howard Fertleman, September 2011 Delegate, Measurement techniques for surveyors

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or email us at

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Technical
Pre-contract project management development techniques

1/2 5CPD
hours

Post-contract project management techniques

1/2 5CPD
hours

If you are working with developers you will find this carefully structured course provides clear guidance on how to manage the critical, pre-contract period. It covers the main phases that have to be managed and focuses on the key milestones that must be achieved at each point.

Its no secret that good management is key to the success of a project. No matter your level of experience, its likely that you will find this best practice course informative and thought-provoking. Practical examples of how to assure, maintain and manage project data will make it easy to assimilate the necessarily technical content of the course.

What will you learn?


the process of development appraisal how to plan application processes how to develop relevant finance and procurement activities.

What will you learn?


the principles of project controls how to assure a system identifying historical reporting requirements identifying look ahead reporting requirements setting up periodic reporting and management.

Course content:
the scope of the development process the stakeholders the objective of the process five key phases of the development management process developers initial concept site acquisition strategy outline appraisal outline planning permission full planning permission construction insurance development management and construction insurance construction insurance main issues.

Course content:
introduction to project controls data collection v management data requirements assuring the foundations reports and analysis looking back (historical and progress reporting) looking forward (estimating and forecasting) managing project data identifying report recipients setting up a management process defining periodic review meeting content and objectives fine tuning: oversight and mitigation.

Who should attend?


Developers surveyors or representatives, project management surveyors, valuation surveyors, quantity surveyors, planning surveyors, architects, designers, planning consultants, land agents and engineers. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

Who should attend?


Anyone needing guidance on administration and management of project data. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

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25

Training

Contract administration

1/2 5CPD
hours

JCT 2011 contract administration practical training

1/2 5CPD
hours

Having attended this course you will easily relate the contents of this practical, workshop based training to your professional responsibilities. Each topic includes a workshop exercise and the course focuses on post contract administration for construction and engineering contracts.

This close-quarters look at the JCT 2011 suite of Contracts uses 4 case studies to consider the opportunities and pitfalls of managing contract administration. Delegates will be divided into groups to discuss the case studies and are encouraged to submit their own examples of problems they may have encountered whilst administering similar contracts.

What will you learn?


the responsibilities for record keeping how to prepare registers for correspondence, drawings, Threshold Quantities (TQs), variations, resources on site the variation process from inception to valuation good and bad practice how to complete a practical example on documentation.

What will you learn?


the JCT 2011 Contracts how to ensure compliance with the notice and other provisions of the Amended Construction Act how best to avoid disputes under JCT Contracts handling and advising on the conduct of adjudications.

Course content:
contractual requirements for records best practice progress monitoring progress and requesting information practical application.

Course content:
introduction to contracts JCT 2011 Minor Works, Standard, and Intermediate contracts dealing with disputes conducting adjudications.

Who should attend?


Quantity surveyors, management surveyors, valuers. Other practitioners involved in contract administration. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

Who should attend?


Contract administrators, contractors, sub-contractors and suppliers, architects, quantity surveyors, engineers and those who regularly advise clients in the construction industry. Anyone who needs to gain a greater understanding of how the JCT Contracts work: how to administer the contracts effectively; how to avoid disputes and how to manage any disputes that arise. This course will also help those who need to understand changes to both the 2005 forms and the Construction Act brought about by the Amended Construction Act. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

Best training course Ive been on in a long time. Excellent flowed extremely well and regulations required as a practicing surveyor.

Angela Conway, April 2011 Delegate, Contract administration

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Technical
NEC3 Contracts

1/2 5CPD
hours

Cost estimating a practical course for surveyors

1/2 5CPD
hours

Learn how to work with and use the full suite of NEC3 contracts. Using real life examples, group exercise, case studies and theory, your trainers will show you how to administer the NEC contracts and avoid the common pitfalls and problems that can arise when using this type of contract. You will also consider key factors such as pricing and negotiating terms. At the end of the course you will feel competent to work with NEC3.

Practical guidance on the New Rules of Measurement for the Order of Cost Estimating (NRM). Attend this course for hands on experience and expert feedback from your trainer when you complete an example of the order of cost estimating.

What will you learn?


the principles and purpose of the NRM how to complete a practical example of the order of cost estimating the problems and exceptions to the NRM.

What will you learn?


the broad principles of the NEC3 Contract suite the core principles in administration of the contract common pitfalls the issues around timescales and sanctions the importance of the programme in NEC how to approach risk management under NEC.

Course content:
purpose of the NRM accuracy of the measurement consistency across arrange of different examples the NRM stages of estimates and cost plans information requirements items that provide particular problems the Estimate items to be included in the Estimate areas to be excluded practical application measurement of the estimate of an element of an office self and peer assessment.

Course content:
introduction to the NEC Suite of Contracts how to successfully administer the NEC Contract things to look out for pricing an NEC Contract.

Who should attend?


Surveyors, project managers, contractors, and developers. All other professionals who are involved in the use of NEC3 Contracts. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

Who should attend?


Quantity surveyors who are active practitioners and have some knowledge of estimating. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

Consider the BENEFITS of RICS in-house training...


cost saving better use of staff time tailored for your business

Contact us to find out more


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27

Training

Sustainable design and construction in practice

1/2 5CPD
hours

Building control legislation and systems for surveyors

1/2 5CPD
hours

As sustainability becomes ever more important in the design and construction of buildings, so pressure will increase for industry professionals to demonstrate up to date, in-depth knowledge. This course will provide you with highly marketable knowledge. It will enable you to interpret your clients requirements for a sustainable building understanding what makes a design more sustainable, the practical measures that can be applied and the implications of those measures.

Gain an in-depth understanding of Building Control legislation and understand how it can impact on a surveyors day-to-day responsibilities. The knowledge provided in this course will help you to develop your own strategic approach to working successfully with the Building Control system.

What will you learn?


Building Control legislation the constraints governing different areas of Building Control the procedural aspects of the Building Regulations enforcement processes.

What will you learn?


how to interpret the sustainability agenda on a project and what has to be implemented setting realistic targets and how they can be achieved which environmental assessment tools to use and how they can be applied the key pitfalls when implementing sustainability on a project appropriate sustainability measures and their relative costs.

Course content:
the Building Act 1984 and associated legislation the role of the Local Authority and the Approved Inspector procedural regulations Local Authority powers the powers of Approved Inspectors enforcement powers of entry.

Course content:
what is a sustainable building? sustainable design and construction sustainable building operation refits and refurbishments.

Who should attend?


Any professional concerned with Building Control Legislation and Systems. Those wishing to improve their knowledge and awareness of related regulatory issues. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

Who should attend?


Project managers, quantity surveyors, building surveyors and all those involved in the procurement, design and construction of new buildings and major refurbishments. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

An excellent course and one I would recommend to those wanting to understand more about sustainability, climate change and the impact on constructing and operating assets.

Martin Conlon presents this course succinctly and thoroughly, covering all aspects of the subject in a clear and concise manner. I would recommend attending this course to anyone involved in the construction industry, to better understand the process of Building Control.and regulations required as a practicing surveyor.

Sam Johnson MRICS, MAPM, July 2011 Delegate, Sustainable design in construction and practice

Dominic O'Rourke, 2011 Delegate, Building control legislation and systems for surveyors

28

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Technical
Fundamentals of managing asbestos

1/2 5CPD
hours

BS9999:2008 fire safety in the design, management and use of buildings

1/2 5CPD
hours

Structured guidance on managing the risk of asbestos in buildings. Attending this course will give you the knowledge and strategies you must implement to achieve legal compliance. Your course trainer will consider the requirements of the duty to manage, legal responsibilities to staff, contractors, visitors and the emergency services.

Your accessible, practical guide to the technicalities of BS9999: 2008. The course looks in detail at the time based approach to fire safety and how this can result in significant savings for the client and act as a benchmark for fire safety for the fire specialist. The ten step guide in determining the means of escape is covered, a method which will aid delegates in applying the code to the design of a building.

What will you learn? What will you learn?


the legal objectives of the Duty to Manage Asbestos the content and need for asbestos management plans guidance on the format and structure of asbestos management plans advice on what to do next how to comment on an asbestos management plan how to produce an asbestos management plan. the Concept of BS9999: 2008 how to apply the principles of the code how to determine the means of escape the impact of the code on licensing and carbon footprint.

Course content:
BS9999: 2008 risk profile designing means of escape.

Course content:
asbestos materials in buildings examples of controlling asbestos risks asbestos surveys procuring asbestos services contents of an asbestos management plan keeping the management plan live what to do in the event of a problem.

Who should attend?


Surveyors, regulators, building control bodies, enforcers, fire officers, architects, designers, fire safety managers. Anyone who wishes to improve their understanding of the issues related to BS9999: 2008. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

Who should attend?


Duty Holders, property managers, site managers. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

Earlybird
Save 15% on courses. Book online 3 months in advance. 15% will be deducted at the checkout*.
*Exclusions may apply, RICS reserves the right to withdraw this offer at any time.

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29

Training

Fire safety design of schools using BB100

1/2 5CPD
hours

Fire risk assessment

1/2 5CPD
hours

Figures from the Office of the Deputy Prime Minister show that over 1 300 school fires a year in England and Wales are attended by local authority Fire and Rescue Services. Around 70% of these are started deliberately. Such shocking statistics underline the importance of working to reduce the risk of fire in schools. This workshop based course is based around an actual case study and will allow experienced surveyors the opportunity to develop and enhance their skills in this specialist area.

Improve the safety of your workplace and comply with the law. This course will give you everything you need to carry out a Fire Safety Risk Assessment at work. It will also show you how to write a Fire Safety Management Plan to ensure that all aspects of fire safety are maintained in accordance with the Regulatory Reform Order (Fire Safety) 2005.

What will you learn?


how to carry out a fire risk assessment in your workplace your responsibilities under the Regulatory Reform (Fire Safety) Order 2005 how to carry out improvements in your workplace in the most cost effective way setting up an effective management system to deal with emergencies.

What will you learn?


BB100 (Building Bulletin 100) issues relating to fire safety in schools and educational premises the problems and solutions to specific design challenges.

Course content:
BB100 application of the requirements of BB100 to a case study problems and issues arising in the design of schools and educational premises.

Course content:
fire legislation background to fire risk assessment the nature of fire causes of fire and fire spread fire classification human behaviour in the event of fire fire risk assessment procedures coping with the residual risk. 295 + VAT 369 + VAT

Who should attend?


Surveyors working in building control. One day course. Reduced price for RICS members Non members

Who should attend?


Anyone responsible for carrying out Fire Risk Assessments at work. One day course.

RICS REWARD
Save up to 20% on training costs
Training managers contact us for full details: t 020 7695 1613 e inhouse@ricstraining.org

Reduced price for RICS members Non members

295 + VAT 369 + VAT

I have attended many CPD courses over many years with various organisations. This was one of the most informative.. Excellent days course and well worth attending.

Mark Nuttal, May 2011 Delegate, Fire risk assessment

30

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Technical
Residential building surveys a practical workshop

1/2 5CPD
hours

Dilapidations a building surveyors perspective

1/2 5CPD
hours

With reduced demand for valuation work in todays market, many residential practitioners have to take on more condition assessments to replace lost business. For Condition and Homebuyer Reports and other level two services this is not usually an issue; however, building survey reports can be more problematic. Not only are the inspections more extensive and the reports longer, the nature of the advice demands a deeper technical understanding. Those who lack the relevant expertise will put themselves into a position of vulnerability both clients and courts have higher expectations of those who carry out building surveys. In this workshop based course you will deconstruct the method of carrying out a residential building survey so that you can re-evaluate your own approach.

Designed for building surveyors wishing to further their knowledge, this course will require a basic understanding of the dilapidations process. Valuation surveyors will also find it a useful insight into a building surveyors take on dilapidations. The focus is practical and particular emphasis will be given to tenants obligations to reinstate alterations and to the various options for achieving settlement of a claim.

What will you learn?


the factors which influence a tenants liability a tenants reinstatement obligations mechanisms available to settle dilapidations disputes.

What will you learn?


guidance and advice on building surveys the knowledge and skills required the nature and extent of the building survey inspection building survey report writing how building surveys can be offered to clients.

Course content:
taking instructions and giving initial advice terminal and interim dilapidations, repairs notices, break clauses document review gathering evidence the inspection the content of a dilapidations claim reinstatement of alterations repairs and other obligations additional heads of a claim preparing the Schedule preparing the tenants response the effect on value achieving a settlement.

Course content:
terms, conditions and fees what should you charge? pre inspection checks and research the inspection the differences versus the HBR inspection inspection equipment writing the report estimating the cost of repair services in the building survey to test or not to test? client care dealing with post report enquiries how to market building survey reports.

Who should attend?


Building surveyors, landlords, tenants and valuation surveyors. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

Who should attend?


Surveyors preparing for their APC. Those who currently carry out valuations and HomeBuyer Reports but wish to broaden and deepen their skills so they can more confidently provide building surveys. Those already providing building surveys for their clients who wish to re-evaluate their existing approach. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

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31

Training

Award in Adjudication in the Construction Industry

30 CPD
hours

Certificate in Adjudication in the Construction Industry

300 CPD
hours

This distance learning course will give you a general introduction to adjudication, its use and application in practice as well as, more specifically, a focus on the general principles of construction adjudication.The course requires approximately 30 study hours (over a nine week period) with attendance on one tutorial day. At the end of your study you will be assessed on completion of an assessment. On successful completion of the Award, you will be able to study for the Diploma in Adjudication in the Construction Industry.

This distance learning course covers the application of English Law to adjudication (Unit 1), the law of adjudication (Unit 2) and practice and procedure in adjudication (Unit 3). The Certificate is a distance learning course with attendance on tutorial and assessment days. On successful completion of the Certificate, you will be able to study for the Diploma in Adjudication in the Construction Industry. Successful completion of Units 1 and 2 will also make you eligible to apply for membership of CIArb.

What will you learn?


the legal basis of adjudication how adjudication is used in the construction industry how adjudication compares to other dispute resolution processes.

What will you learn?


the law and its place in society how the laws of tort, contract and evidence are applied to the practice of adjudication the process of commencing, planning and running an adjudication case.

Course content:
the legal basis of adjudication the use of adjudication how adjudication is applied in practice.

Course content:
Unit 1 180 CPD hours How the law of contract is applied to the practice of adjudication How the law of tort is applied to the practice of adjudication How the rules of evidence are applied to the practice of adjudication Unit 2 40 CPD hours The application of the law of adjudication Unit 3 80 CPD hours The process of commencing adjudication 595 + VAT The process of planning and running an adjudication Draft submissions for adjudication.

Who should attend?


This course is suitable for anyone requiring an introduction to adjudication. It is also recommended for those with some practical experience in dispute resolution procedures who are, or expect to be, members of a dispute resolution team facing dispute issues. 9 weeks (distance learning) Course price

Who should attend?


This course is suitable for those seeking to increase their understanding of adjudication. It is also recommended for those with some practical experience in dispute resolution procedures who are, or expect to, represent parties in a dispute resolution context. 12 months (distance learning) Course price 2,405 + VAT

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Technical
Diploma in Adjudication in the Construction Industry

120 CPD
hours

Understanding thatched roofs

1/2 5CPD
hours

With a focus on contract and tort law and how they apply to adjudication, this course will prepare you to progress to practice as an adjudicator. The Diploma is a distance learning course requiring 18 months of study. The course will require you to produce an enforceable, reasoned Decision, based on material supplied in a case study your response will then be assessed to determine whether you have reached the required standard for the Diploma.

With an estimated 35,000-50,000* thatched buildings in the UK, there is a definite need for surveyors who fully understand the specialist issues that must be addressed when inspecting a thatched property. Attending this course will give you the foundation knowledge you will need to develop such skills and begin to increase your professional worth.

What will you learn?


the structure and life cycle of a thatched roof different thatching methods and materials used in the UK common defects and the principal causes of thatch fires and their prevention.

What will you learn?


the nature of the law and its place in society how the law of contract is applied to the practice of adjudication how the law of tort is applied to the practice of adjudication making practical application of the law when working towards an enforceable decision.

Course content:
introduction to thatch defects and how to survey a thatched roof practical exercise on surveying a thatched roof.

Course content:
the course will focus on the format and content of an enforceable decision.

Who should attend?


Building and energy professionals, home inspectors, surveyors, building surveyors, local authority building inspectors, conservation officers, domestic energy assessors, home energy advisors, green deal advisors, on construction energy assessors, some commercial energy assessors, architects, estate agents, loss adjusters and home owners. One day course. Reduced price for RICS members Non members
* National Society of Master Thatchers

Who should attend?


Those with experience in dispute resolution procedures who wish to practice as an adjudicator. To study for the Diploma you will need an understanding of the general principles of construction adjudication and will also need to have completed units 1, 2 and 3 of the Certificate in Adjudication in the Construction Industry. 18 months (distance learning) 420 CPD Hours for Certificate Units 1-3 and Diploma Course price 3,740 + VAT

295 + VAT 369 + VAT

Register for units 1, 2 and 3 of the Certificate in Adjudication in the Construction Industry and the Diploma and benefit from greatly reduced course fees the combined price for both courses when booked together is 3,740 + VAT.

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33

Training

Historic building condition surveys

1/2 5CPD
hours
Course content:
taking instructions; defining what the survey contains the context; what is the purpose of the survey? architectural styles; medieval to pre-war (1930s) typical age related floor plans; medieval to pre-war (1930s) overview of traditional building materials, forms and techniques survey safety getting started and considering the site sequential working visual assessment 4 dimensional survey photographic survey site recording legislation considerations recommendations PPS 5 requirements use and re-use of survey data output forms and standards client de-brief.

Surveying historic houses (typically those built before 1940) requires different knowledge and understanding to surveying a modern house carry out such a condition survey without the appropriate expertise and you could become exposed to the risk of professional claims. Protect yourself against this risk and gain an opportunity to seek new business in this specialist area by attending this course. Your trainer will include interactive individual and group exercises, real survey situations and case studies to help you make the most of this interesting learning experience.

What will you learn?


dating and construction of historic houses how to identify the different building methods and materials used in the UK, along with common defects, and how to differentiate significant failures from old construction why surveying an historic building requires a different approach to surveying a modern house appropriate recommendations on the necessity of repair or conservation work and what if anything should be done how to prepare the deliverable report in a form that properly explains the building under consideration and how to ensure the report will be easily understood.

Who should attend?


Surveyors, building surveyors, local authority employees, building inspectors, conservation officers, home inspectors, architects, estate agents, loss adjusters, home owners. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

BOOK YOUR CPD Training with RICS


Sign up to learning credits. Buy your credits today and save a further 15% on member rates.
Call us on

024 7686 8584


or email us at

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Technical
Urban light assessing an injury to adjacent properties natural light

1/2 5CPD
hours

The high volume of development that has taken place in our towns and cities brings, in its wake, associated issues such as right of light and injury to natural light caused by new builds and extensions. Equip yourself with the knowledge and expertise to specialise in this contentious area by attending this informative course you will benefit by increasing your professional worth. Before attending the course you will need to read: RICS Guidance Note Rights of Light 2010 BRE BR209 Site layout planning for daylight and sunlight A Guide to Good Practice BS8206-2:2008 Lighting for Buildings Part 2: Code of practice for daylighting CIBSE Lighting Guide LG10:1999 Daylighting and Window Design.

Course content:
urban light an introduction context and background to Right of Light (ROL) compensation practice the principles of injunction verses compensation using the numbers an overview of natural light calculations in the planning system the planning mitigation argument when you can ignore the numbers! proposed changes to BRE BR209 in 2011.

Who should attend?


Anyone wishing to develop and improve their skills in the reporting of natural light injuries resulting from development whether in the planning or common law context. One day course. Reduced price for RICS members 400 + VAT 500 + VAT

What will you learn?


common approaches to rights of light compensation and key principles of injury identification how to apply the appropriate natural light methodology in different contexts and approaches to analysing risk how to interpret the output results from industry standard light software and convert into a professional report the key market factors creating a natural light injury from adjacent urban development either at common law or within the planning system.

Non members

RICS REWARD
Save up to 20% on training costs
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35

Training

Technical
Practical course on dilapidations advanced

Practical course on dilapidations entry

1/2 5CPD
hours

1/2 5CPD
hours

Benefit from the expertise of a specialist lawyer with considerable experience in dilapidations. Your trainer will present you with case studies and interesting examples designed to stimulate and encourage lively group discussion. To gain full advantage from the course you will need a basic understanding of dilapidations.

If you already have a significant grounding in dilapidations you will find this stimulating course the perfect way to further develop your knowledge. Presented by a lawyer with considerable experience in dilapidations, the course encourages delegates to debate a range of complex issues, including a claim for damages at the end of the lease term and whether and when fees might be recovered as part of that claim.

What will you learn?


how to identify the relevant clauses in a lease when handling a claim for dilapidations what is included in or excluded from the description of the demise whether the words used in a lease increases or diminishes the common standard of repair what amounts to a breach of a covenant a landlords options when considering enforcement of the covenants.

What will you learn?


the complexities that can arise when managing a claim for dilapidations when it is appropriate to refer to and rely upon case law the advantages to both parties of a landlord serving an interim schedule of dilapidations before the lease expiry the importance of parties conducting at least some remedial works how judges approach the question of damages.

Course content:
meaning and effect of the lease the extent and standard of repair envisaged by the wording of the lease breach of the lease covenants the landlords options when considering enforcement an introduction to the effect of legislation and common law case studies and exercises.

Course content:
the advantages of obtaining instructions and acting prior to lease end conducting remedial works limiting areas of dispute when case law is relevant case studies and exercises.

Who should attend? Who should attend?


Those who manage leased properties in-house; lawyers, building or management surveyors in private practice. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT Those who manage leased properties in-house; lawyers, building or management surveyors in private practice. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

36

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Get EVEN BETTER VALUE from your training budget


Training managers in companies and organisations:
With RICS Reward you can save up to 20% on published course fees on top of reduced rates for RICS members. Buy your credits in advance and use them to pay for courses over the next 12 months. Each credit is worth 1.00 but the more you buy, the more you save: Buy between 1,475 and 4,424 credits and save an extra 15% Buy 4,425 credits or more and save an extra 20%

Contact us for full details: t 020 7695 1613 e inhouse@ricstraining.org

Property professionals:
If youre planning your personal CPD training, buy RICS Learning Credits in advance and use them to pay for your courses over the next 12 months youll save an extra 15% on reduced rates for RICS members. Each credit is worth 1.00, there is a minimum order of 1,200 credits at a cost of just 1,020.

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BOOK YOUR TRAINING WITH RICS the worlds leading professional body for qualifications and standards in land, property and construction.

WHY GO ANYWHERE ELSE?

Training

rics.org/training

Training

Technical courses course dates and locations 2012

Award in Adjudication in the Construction Industry Location Date Booking code Please call for more information

Conduct Rules, Ethics and Professional Practice Location Birmingham Cardiff Edinburgh London London Date 18 May 2012 22 June 2012 27 June 2012 22 March 2012 20 June 2012 23 April 2012 2 July 2012 Booking code 11916 11918 11920 11884 11917 11915 11921

Distance learning 21 March 2012 BS9999:2008 fire safety in the design, management and use of buildings Location London Manchester Date 28 June 2012 4 July 2012

Booking code 11817 11822

Manchester Manchester

Building control legislation and systems for surveyors Location London Date 28 June 2012 Booking code 11824

Conflict avoidance, management and dispute resolution procedures Location Edinburgh Leeds London Date 20 July 2012 24 April 2012 22 June 2012 Booking code 11927 11923 11924

Building pathology for commercial property Location Birmingham London Manchester Date 26 April 2012 26 June 2012 25 May 2012 Booking code 11826 11841 11837

Contamination for valuers and interpretation of GN13/2010 Location London Manchester Date 18 May 2012 20 June 2012 Booking code 11930 11933

Carbon management Location Birmingham London Date 18 April 2012 26 April 2012 Booking code 11862 11869

Contract administration Location Birmingham London Manchester Manchester Booking code Please call for more information Cost estimating a practical course for surveyors Location London Manchester Date 3 July 2012 17 April 2012 Booking code 11949 11947 Date 24 April 2012 15 May 2012 20 March 2012 10 July 2012 Booking code 11939 11941 11936 11944

Certificate in Adjudication in the Construction Industry Location Date

Distance learning 20 June 2012

Compulsory purchase calculating the claim Location London Manchester Date 13 June 2012 5 July 2012 Booking code 11877 11880

DCF valuations a practical introduction to GN7 Location London Manchester Date 14 June 2012 12 July 2012 Booking code 11954 11955

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Technical

Dilapidations a building surveyors perspective Location London Manchester Date 25 May 2012 6 July 2012 Booking code 11956 11957

Fundamentals of managing asbestos Location Birmingham London Manchester Date 18 July 2012 1 May 2012 27 June 2012 Booking code 11823 11820 11821

Diploma in Adjudication in the Construction Industry Location Date Booking code Please call for more information

Fundamentals of valuation (commercial) Location Edinburgh London London Manchester Date 11 May 2012 18 April 2012 19 June 2012 22 May 2012 Booking code 11834 11825 11838 11827

Distance learning 20 June 2012

Dispute Boards training Module 1 (1 day) Location Coventry Module 2 (2 day) Location Coventry Date 9-10 March 2012 Booking code Please call for more information Booking code Please call for more information Date 8 March 2012 Booking code Please call for more information

Fundamentals of valuation (residential) Location Birmingham London London Manchester Date 23 May 2012 27 April 2012 4 July 2012 30 March 2012 Booking code 11845 11842 11850 11840

Funding and planning affordable housing Location London Date 24 May 2012 Booking code 11853

Full package (3 day) Location Coventry Date 8-9-10 March 2012

Health & safety in the built environment Location London Manchester Date 11 July 2012 25 April 2012 Booking code 11860 11857

Fire risk assessment Location Birmingham London Manchester Date 20 June 2012 19 April 2012 31 May 2012 Booking code 11815 11812 11814

Historic building condition surveys Location London Manchester Date 18 June 2012 24 May 2012 Booking code 11867 11864

Fire safety design of schools using BB100 Location London Date 11 May 2012 Booking code 11816

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39

Training

Technical courses course dates and locations 2012

Inspection techniques for surveyors Location Edinburgh Leeds London London Date 14 June 2012 17 May 2012 30 March 2012 12 July 2012 Booking code 11882 11878 11875 11885

Mediation training Module 1 (3 day) Location Coventry Module 2 (2 day) Date 19-20-21 March 2012 Booking code Please call for more information Booking code Please call for more information Booking code Please call for more information

Introduction to short residential leases Location London Date 30 May 2012 Booking code 11922

Location Coventry

Date 26-27 March 2012

JCT 2011 contract administration practical training Location London Manchester Date 14 March 2012 20 April 2012 Booking code 11925 11926

Full package (5 day) Location Coventry Date 19-20-21-26-27 March 2012

Measurement techniques for surveyors Location London Manchester Date 29 May 2012 6 March 2012 Booking code 11929 11928

NEC3 Contracts Location Coventry London Manchester Booking code 11931 11932 Date 13 June 2012 22 May 2012 19 April 2012 Booking code 11937 11935 11934

Mediation awareness Location London Manchester Date 2 May 2012 17 July 2012

Post-contract project management techniques Location London Date 6 July 2012 Booking code 11948

Practical course on dilapidations advanced Location London London Date 21 March 2012 4 July 2012 Booking code 11940 11942

Practical course on dilapidations entry Location London London Date 16 March 2012 3 July 2012 Booking code 11943 11945

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Technical

Pre-contract project management development techniques Location London Date 13 June 2012 Booking code 11946

The Red Book compliance, reporting and valuation Location Coventry London Manchester Booking code 11868 11870 11866 Date 25 May 2012 12 June 2012 15 March 2012 Booking code 11890 11891 11889

Public sector asset management Location Coventry London Manchester Date 25 April 2012 12 June 2012 21 March 2012

Training in Increasing Properties and Facilities Performance Location Birmingham London London Manchester Date 24 February 2012 3 February 2012 10 July 2012 21 June 2012 Booking code 10965 12011 11960 11959

Residential building surveys a practical workshop Location London Manchester Date 19 July 2012 22 June 2012 Booking code 11874 11871

Understanding thatched roofs Location Hampshire Date 22 May 2012 16 May 2012 Booking code 11893 11894

Ska Rating Accredited Assessor training Location E-learning Date Booking code

Suffolk

Book online at rics.org/onlineacademy

Urban light assessing an injury to adjacent properties natural light Location Date 27 June 2012 Booking code 11902

Ska Rating Foundation Location London London London Date 29 March 2012 23 May 2012 11 July 2012 Booking code 10808 10810 10812

London

Valuation of land for affordable housing Location Birmingham London London Manchester Date 22 June 2012 20 April 2012 5 July 2012 18 May 2012 Booking code 11905 11903 11906 11904

Strategic approach to property development Location Birmingham London Date 16 May 2012 20 June 2012 Booking code 11876 11879

Sustainable design and construction in practice Location London Manchester Date 22 May 2012 28 June 2012 Booking code 11886 11887

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41

Training

Certificate in Management

17 CPD
hours
Course content:
Module 1 Core management skills (1 day) 5.5 CPD hours how to identify your own management style and that of others situational leadership and when to adopt different styles using delegation to develop your staff how to balance the management of people and the achievement of business objectives techniques for communicating in a clear and concise fashion facilitating one to one and group discussions and meetings Module 2 Improving motivation and boosting performance (1 day) 5.5 CPD hours how to recognise and deal effectively with the signs of de-motivation how to identify your own motivating factors and those of other people communication filters and how to remove them using different styles to inspire, motivate and improve performance how to use coaching to develop your staff and deal with underperformance

Could you benefit from help with developing your core management skills? The RICS Certificate in Management programme focuses on helping you to deliver your targets, reduce costs and get the best from the people who work for you. It will enable you to deliver real benefits to your organisation. Youll be able to plan your study to suit your work schedule because the Certificate of Management is a modular programme, you can attend all four modules successively on a 3 day course or divide your study up into individual modules. If you sign up to the programme you will save 180 on the combined fee for booking modules separately. Having completed all 4 modules you will also need to work through an online assessment. On completion of all 4 modules and the online assessment you will be awarded with the RICS Certificate in Management. You will need to attend all 4 modules and carry out the online assessment within 12 months.

What will you learn?


core management skills (Module 1) how to improve motivation and boost performance (Module 2) recruitment and selection (Module 3) building successful teams (Module 4).

BOOK YOUR CPD Training with RICS


Sign up to learning credits. Buy your credits today and save a further 15% on member rates.
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Book your courses today, see pages 52-53 for course dates and locations

Management and business skills

Module 3 Recruitment and selection (Half day) 3 CPD hours creating and using selection criteria to identify potential candidates identifying and using the most effective method to recruit colleagues communication methods for effective interviews Module 4 Building successful teams (Half day) 3 CPD hours building and managing a high performance team the criteria required for an effective and balanced team the stages of team development the different roles individuals adopt within a team and where you fit in the factors that contribute to team success or failure managing teams across geographical and cultural boundaries.

Who should attend?


Newly appointed managers at line, team or department level or those looking to further develop their skills. 3 day course (all four modules). Course price 700 + VAT

Register for the 3 day course and study for all four modules to save 180 (combined fee for modules booked separately 880 + VAT) Each course module can also be booked individually, however, please note to qualify for the RICS Certificate in Management, you will need to complete all four modules and the online multiple choice assessment within 12 months. Course prices for individual modules: Module 1 - Core management skills One day course 295 + VAT

Module 2 - Improving motivation and boosting performance

Certificate in Management

One day course Module 3 - Recruitment and selection Half day course

295 + VAT

145 + VAT

Module 1
Core management skills

Module 2
Improving motivation and boosting performance

Module 3
Recruitment and selection

Module 4
Building successful teams

Module 4 - Building successful teams Half day course 145 + VAT

RICS REWARD
Online assessment

Save up to 20% on training costs


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43

Training

Successful leadership

1/2 5CPD
hours

Negotiation skills

1/2 5CPD
hours

How is leading different to managing? How can you be effective in a leadership role? This interactive course helps you to identify and develop your approach to leadership; it also gives you the opportunity to consider alternative styles that you may wish to adopt. It will assist you in developing your leadership competencies, help you to become more confident in your role as leader and provide you with the skills to help you deliver your leadership strategy.

Build your negotiation skills on this engaging course and immediately see the benefits when you return to work and begin to negotiate afresh with both external clients and those within your own organisation. During the course you will examine the fundamentals of how to plan and conduct successful negotiations that help strengthen and build client relationships.

What will you learn?


how to identify your own management style how to read the management style of colleagues negotiation what it is and what it isnt planning a strategy for successful negotiation how to achieve win/win outcomes in negotiations communication and questioning techniques for building rapport and controlling the negotiation tactics to help you trade and not concede.

What will you learn?


the characteristics and behaviours of a leader the difference between management and leadership effective leadership some of the theories of leadership and how to apply them in the workplace your own leadership style the concept of followership your personal and organisational leadership vision.

Course content:
the traits of a successful negotiator preparing to negotiate: establishing your boundaries in advance the 3 Vs of communication visual, vocal and verbal dealing with deadlock practical exercises.

Course content:
introduction to leadership models of leadership what is required of leadership leadership and vision.

Who should attend? Who should attend?


Anyone in a position of leadership who is responsible for determining and delivering team or organisational strategy. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT Anyone who is new to negotiation. Those wishing to develop their core skills of negotiation. APC candidates will gain particular benefit from attending this course. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

Other relevant courses


Management essentials

Other relevant courses


Professional presentation skills.

Consider the BENEFITS of RICS in-house training...


cost saving better use of staff time tailored for your business

Contact us to find out more


t 020 7695 1613 e inhousetraining@rics.org

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Management and business skills


Customer care

1/2 5CPD
hours

Time management

1/2 5CPD
hours

Good customer care has to be one of the most important sales tools available to businesses. Looking after customers increases repeat purchase and retention levels, as well as encouraging recommendation. So why is customer care so often overlooked? In this course you will learn how to ensure that your customers always have a positive attitude towards you and the business you represent. You will benefit greatly by furthering your own personal development and your organisation will quickly reap the rewards of your attendance.

As a property professional, your chargeable time has to be one of your biggest marketable assets. Help yourself to work more efficiently and maximise your fee-earning opportunities by attending this valuable course. You will consider proven theories, tactics and examples as you develop your own techniques for more effective time management.

What will you learn?


what makes your time disappear how to deal with interruptions/interrupters organising and prioritising your workload to achieve your objectives how to use the time management tool kit to improve your efficiency planning your workload to maximise your time managing your own and others expectations to reduce stress pro-active delegation and saying no.

What will you learn?


how to apply customer care techniques and maximise customer relationship opportunities best practice on positive customer care policies how to review procedures and increase customer satisfaction data collection and analysis techniques for researching, monitoring and understanding customer needs.

Course content:
principles and practice of customer care customer care and duty the customer care process identifying your customer approaching the customer you and the others in the process tools for managing the customer care process data management case studies, exercise and procedures.

Course content:
the time management matrix and other tools effective task planning goal setting and achieving how procrastination gets in the way lists, diaries and reminders managing your emails effective delegation techniques effects of under/over delegation preparing to delegate differentiating the important from the urgent looking at progress and maintenance tasks the best use of your time at meetings behaving assertively.

Who should attend?


Anyone ready to develop their customer care skills. You will benefit from attending this course if you are preparing for your APC. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

Who should attend?


Any one who wishes to develop their time management skills and maximise their potential at work. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

Other relevant courses


Business development.

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45

Training

Change management (leading change for success)

1/2 5CPD
hours

Professional presentation skills

1/2 5CPD
hours

Planning change is something most people feel comfortable with, but implementing change can be far more complex its likely that everyone in your team will react differently to your proposals. So how should you manage their expectations? How can you steer people towards acceptance and successful implementation? Attend this course and you will learn the secrets of successful change management and find out how to lead your team to embrace change. Once youve achieved this, your organisation will benefit from an improvement in staff morale, efficiency and general productivity.

Conquer your fears about giving a presentation. Learn how to present with confidence and ease, then put your new skills to work by practising your public speaking and presentation skills in a safe and supportive environment. This course will be particularly helpful to you if you are preparing for your APC.

What will you learn?


how to structure, create and deliver professional presentations using visual aids to improve your presentations different presentation formats for effective communication how to use positive body language and vocal techniques to help you present confidently to different audience types ways to control nerves and put your nervous energy to a positive use how to give and receive constructive feedback.

What will you learn?


how to manage peoples different reactions to change identifying where people are within the Transition Curve typical barriers to change different roles within the change process the benefits of having a shared vision, values and goals how to identify the tools which can help you to manage change the importance of selecting the right communication method planning and measuring change effectively.

Course content:
choosing a presentation format thinking about the audience and venue setting aims and objectives structuring the presentation and using notes dealing with nerves using your voice professional image using visual aids giving and receiving feedback.

Course content:
the nature of change leadership and change the change team communication tools to help change summary of how to lead change for success.

Who should attend?


Anyone who finds it difficult to make a presentation. Those new to a role that requires them to present. One day course. Reduced price for RICS members 295 + VAT 369 + VAT

Who should attend?


Anyone responsible for bringing about change in their organisation. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

Non members

I thought the course was extremely well run and covered everything I was expecting it to.

Nick Patterson, June 2011 Delegate, Professional presentation skills

46

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Management and business skills


The art of conducting meetings

1/2 5CPD
hours

Successfully pitching for business

1/2 5CPD
hours

The business meeting is such an important forum for decision-making, yet most of those who act as chair have had no training in how to prepare for, or carry out their role. As a consequence, many meetings fail to achieve their potential and are considered a waste of time, engendering feelings of frustration amongst the participants and causing damage to previously healthy business relationships. On this course you will discover how to prepare for, conduct and follow up a meeting to ensure that you achieve the right outcome on every occasion. You will take part in practical exercises and benefit from learning about the real life experiences of others.

Increase your chances of winning important pitches by attending this highly valuable course. Youll take part in practical exercises and learn through the real life experiences of others as you develop the expertise and confidence to deliver a pitch that will set you apart from your competitors. Take this opportunity to gain a genuine competitive edge that will further the success of your business.

What will you learn?


how to address a brief preparing, structuring and delivering a pitch in the most convincing manner the reasons why people decide to buy and how to tap into them how best to perform as a team member in any business pitch dealing with questions, objections and interruptions the important dos and dont's of visual aids.

What will you learn?


the purpose of different meetings how to make meetings shorter, more focused and more productive how to lead and control a meeting effectively exercising control so that conflict within meetings is constructive how to follow through and ensure that the correct, minuted actions happen at the appropriate time.

Course content:
setting clear and relevant objectives dealing with immediate and remote preparation how to analyse your audience using listening skills to maximum effect the four stages of any business pitch the four vital questions casting the team dealing with audience reaction opening and closing to maximum effect building your own confidence as a presenter.

Course content:
why do so many meetings fail to meet their objectives? defining what a meeting actually is Preparing an agenda based on the meetings objectives understanding the correct role of the chair overcoming the most common problems in meetings controlling the discussion within the time available gaining positive participation from all attendees the vital skills of listening, clarifying and summarising the correct way to handle conflict and interruptions opening and closing meetings on a positive note.

Who should attend?


Anyone responsible for making persuasive presentations/pitches to prospective clients especially those involved in business development. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

Who should attend?


Partners and staff who chair meetings, or are about to chair meetings, on a regular basis. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

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47

Training

Finance fundamentals for property professionals

1/2 5CPD
hours

Finance fundamentals for property professionals part two

1/2 5CPD
hours

The cornerstones of finance and accounting are clearly explained and made relevant for property professionals in this popular course. Throughout the course, exercises, case studies and real life examples (including property transactions) are used to help delegates take on board theoretical concepts which may previously have seemed inaccessible. Questions are welcomed and the course leaders encourage an open, interactive approach to learning. At the end of the course you will feel at ease with the core financial issues relevant to the property business.

Take this course as a follow-on to Finance fundamentals for property professionals. Building on the foundation knowledge that you have gained, you will explore further the basics of finance and fundamentals of accounting that are essential knowledge for any surveyor. Your trainers will make finance interesting and relevant, relating everything that you learn to property issues. Exercises, case studies and real life examples will keep the content accessible and easy to assimilate. This course will be particularly helpful to you if you are preparing for your APC.

What will you learn?


accounting concepts relevant to the property business the format, preparation and management of company accounts how property is treated in an organisations accounts.

What will you learn?


accounting concepts and the format and preparation of management and company accounts how property is treated in an entitys accounts how to perform basic interpretation of financial statements, including disclosure of property transactions.

Course content:
different types of business structures sources of business finance (including property finance) uses of business finance (including property) the finance department and key financial systems and controls the difference between financial and management accounting accounting fundamentals accounting principles and concepts the balance sheet the profit and loss account/income statement the statement of cash flows financial statements/annual reports accounting regulation (GAAP and IAS).

Course content:
Phase 1 face-to-face training (1 day) Finance basics Accounting fundamentals Phase 2 self study (2 weeks to complete) Phase 3 face-to-face training (1 day) The importance of cash Internal reports Measuring and interpreting business performance Phase 4 self study (2 weeks to complete)

Who should attend?


This course is designed for all levels of seniority and will benefit surveyors preparing for their APC, as well as those with greater experience who feel in need of a refresher course in this difficult subject area. Two day course. Reduced price for RICS members 295 + VAT 369 + VAT

Who should attend?


Any property professional needing to increase his/her financial awareness (this course is suitable for all levels of seniority). This course will also be of great benefit to those preparing for their APC. One day course.

Non members Reduced price for RICS members Non members 295 + VAT 369 + VAT

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Management and business skills


Fundamentals of business planning

1/2 5CPD
hours

Introduction to corporate finance

1/2 5CPD
hours

Whether you are in private practice or in-house, youll gain an advantage by taking time out to attend this course and focus on business planning. Step-by-step, you will learn the key elements of the business plan and, through expert tuition, you will learn the basics of marketing, planning, forecasting and risk analysis giving you a more structured approach to writing a business plan for your own organisation.

A jargon-free, accessible introduction to the complicated world of corporate finance from the perspective of real estate capital transactions. The course will focus on the financial objectives of companies and the techniques they use to achieve those objectives. Throughout the course, your trainer will use real-life examples and case studies to show why companies make the decisions they make.

What will you learn?


the essential components of a business plan how to develop a basic business plan linking your business plan to the overall strategic plan.

What will you learn?


shareholder and stakeholder value the purpose and processes of a flotation Initial Public Offering (IPO) the purpose and processes of corporate acquisitions and disposals how to apply the principles of corporate finance in determining appropriate capital structure in a range of circumstances the application of leverage to company and asset valuation how to interpret the jargon of corporate finance.

Course content:
the business plan process marketing planning forecasting budgeting risk.

Who should attend?


This course is suitable for anyone who would like to develop and improve their business management skills. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

Course content:
objectives of corporate finance main activities within corporate finance debt finance debt structures and terms with particular reference to real estate equity finance considerations and processes of stock market listing brief overview of regulatory considerations and processes of private equity investment corporate acquisition and disposal processes and financing public takeovers and regulatory overview; the issues for real estate including valuation.

Earlybird
Save 15% on courses. Book online 3 months in advance. 15% will be deducted at the checkout*.
*Exclusions may apply, RICS reserves the right to withdraw this offer at any time.

Who should attend?


Anyone working with companies involved in real estate capital transactions. Delegates with a basic understanding of company accounts will gain more from the course. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

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49

Training

Business development

1/2 5CPD
hours

Professional liability and risk management

1/2 5CPD
hours

Develop your personal skill set and increase your value to the organisation you work for by attending this sales based course. Explore fascinating techniques for building rapport with new and existing clients a tried and trusted way of increasing client loyalty and extending the life of client relationships. The content of the training course has been built upon years of relevant experience and developed and tested through working with other professionals.

Whether you are in private practice or working in-house, you will already appreciate how important it is to manage risk and protect your business at all times. On this carefully structured course, you will explore the nature of professional liability both at law and under regulatory or disciplinary codes, as well as the means available to identify, assess and prioritise strategies for dealing with such risk in practice or business. On completion of this course, you will benefit from greater peace of mind and feel more confident that you are doing all you can to safeguard the future of your organisation.

What will you learn?


the process of business development your own personality profile and how to develop versatility working with other personality profiles the importance and relevance of relationship marketing the difference between networking and prospecting why clients are loyal or promiscuous and how to seize on opportunities good techniques for getting the best out of business functions, seminars and events the importance of existing clients for business development how to extend the life of the firms client relationships.

What will you learn?


the nature of professional liability in both private practice and when managing in-house professional teams areas of risk in current procedures and practice how to apply the principles of risk management to areas of current and potential future concern the importance of making colleagues, teams and departments aware of risk and developing strategies to minimise exposure to professional liability claims how to create procedures to manage contractual, tortious, regulatory and professional disciplinary claims.

Course content:
relationship marketing: loyalty v promiscuity interpersonal skills working the room closing the sale: handling objections client relationship management case studies, exercise and procedures for business development.

Course content:
the nature of professional obligations and liability contractual, tortious and regulatory regimes liability as principal, partner, former partner, manager, employee and agent; vicarious and limited liability professional indemnity insurance nature and extent of cover; common exclusions identifying, assessing and prioritising strategies procedures for reducing the risk of claims claims capping: limiting contractual liability claims handling procedures liability and professional discipline claims negotiation and management.

Who should attend?


Anyone interested in techniques for building rapport to gain better results from business development. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

Who should attend?


New or junior partners in private practice, practice administrators, department heads, contract managers and supervisors, project team leaders. One day course. Reduced price for RICS members Non members 295 + VAT 369 + VAT

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Management and business skills


Financial management business simulation

1/2 5CPD
hours
Course content:
Delegates will be split into several competing teams. Each team will be allocated a business and industry sector. All team members will receive a full briefing and information about their business and industry, including financial data. All businesses allocated to teams will be loss making and property related. Teams will be targeted to turn around their businesses, generate profits and achieve the highest valuation over two to three simulated years. These years are divided into six month periods and in each period, teams will have to make a series of strategic, operational and financial decisions. The trainer will advise and support each team during the decision making process. At the end of each six month period, financial results are distributed, debriefed and explained to the whole group. This creates a clear link between business and finance as well as providing valuable information on interpreting competitor activities. Splitting the decision making process down into tranches of six months gives teams a valuable learning opportunity and the chance to build on mistakes learnt in the previous period. Each debrief session will focus on a different area of finance such as strategy, budgeting and interpreting financial performance. At the end of the course each business will be valued, providing some insight into business valuations. The team with the highest valuation will be declared the winner.

Immerse yourself in a business simulation and experience one of the most effective ways to learn about business and finance. Working through the exercise, you will quickly come to see how business decisions impact on finance and how finance decisions impact on a business.You will also gain an overview of how different roles interact within an organisation and how they impact on a business as a whole. Attend this course for an interactive, intensive, powerful and fun way to learn about financial management. This course will be particularly helpful to you if you are preparing for your APC.

What will you learn?


the financial consequences of running a business how each area of a business affects overall financial results the impact of different business decisions and strategies how financial issues can impact on a business financial terminology and jargon accounting fundamentals the basics of financial reports how a business makes money budgeting and evaluating opportunities financially measuring business performance.

Who should attend?


This course is suitable for all levels of seniority. One day course.

RICS REWARD
Save up to 20% on training costs
Training managers contact us for full details: t 020 7695 1613 e inhouse@ricstraining.org

Reduced price for RICS members Non members

295 + VAT 369 + VAT

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51

Training

Management and business skills course dates and locations 2012

Business development Location Birmingham London Manchester Date 15 May 2012 3 July 2012 14 June 2012 Booking code 11847 11856 11851

Certificate in Management Module 1 Core management skills (1 day) Location London Date 10 July 2012 Booking code 11995

Module 2 Improving motivation and boosting performance (1 day) Location London Location London Location London Location London Date 11 July 2012 Date 12 July 2012 Date 12 July 2012 Date 10-11-12 July 2012 Booking code 11996 Booking code 11997 Booking code 11998 Booking code 12052

Certificate in Management Module 1 Core management skills (1 day) Location London Date 28 February 2012 Booking code 11991

Module 3 Recruitment and selection (Half day)

Module 2 Improving motivation and boosting performance (1 day) Location London Location London Location London Location London Date 29 February 2012 Date 1 March 2012 Date 1 March 2012 Date 28-29-1 March 2012 Booking code 11992 Booking code 11993 Booking code 11994 Booking code 12051

Module 4 Building successful teams (Half day)

Module 3 Recruitment and selection (Half day)

Full package (3 day)

Module 4 Building successful teams (Half day)

Change management (leading change for success) Location London Customer care Location London Date 19 July 2012 Booking code 11951 Date 8 March 2012 Booking code 11872

Full package (3 day)

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Management and business skills

Finance fundamentals for property professionals Location Coventry London London Manchester Date 19 June 2012 16 May 2012 17 July 2012 27 March 2012 Booking code 11963 11962 11964 11961

Negotiation skills Location London Date 10 May 2012 Booking code 11938

Professional liability and risk management Location London Manchester Date 16 March 2012 27 April 2012 Booking code 11861 11863

Finance fundamentals for property professionals part two Location Coventry London London Manchester Date 20 June 2012 17 May 2012 18 July 2012 28 March 2012 Booking code 11967 11966 11968 11965

Professional presentation skills Location London Date 29 June 2012 Booking code 11865

Successful leadership Location Date 17 May 2012 Booking code 11881

Fundamentals of business planning Location London Date 18 July 2012 Booking code 11819

London

Successfully pitching Location London Date 13 July 2012 Booking code 11883

Financial management business simulation Location Coventry London Manchester Date 21 June 2012 19 July 2012 29 March 2012 Booking code 11805 11809 11969

The art of conducting meeting Location London Date 25 June 2012 Booking code 11888

Introduction to corporate finance Location London Date 16 July 2012 Booking code 11919

Time management Location London Date 14 June 2012 Booking code 11892

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Consider the BENEFITS of RICS in-house training...


significant cost savings efficiency savings on travel and staff time away from the office tailored training to meet the requirements of your business professional courses delivered at a time that suits you bespoke packages to meet your staff development objectives excellent service standards from the worlds leading body for property professionals.

Colleagues and I thought it a very beneficial day, and feedback is very positive. I look forward to future training sessions with RICS. Enda Nelly, Projects Director, Balfour Beatty Workplace.

All RICS training courses can be run in-house at your business premises. Contact RICS Training today to discuss your in-house training requirements: t 020 7695 1613 e inhousetraining@rics.org

Training

rics.org/training

E-learning courses
Welcome to the RICS Online Academy
The aim of the RICS Online Academy is to provide members and other professionals working in land, property and the built environment with convenient, flexible online study options outside of the traditional classroom. As well as the popular e-learning courses shown in this catalogue, members of the Online Academy can also:

Sign up for interactive Web Classes


Priced from 15 each, RICS Web Classes give you the opportunity to build up your CPD hours at a convenient time, without the need to travel to a formal training venue. All you need is a PC and a quiet environment. Relaxed and at ease in the comfort of your own office or home, you can benefit from hearing a live presentation given by one of RICS specialist tutors, ask questions and interact through web tools such as live polls and chat facilities. We schedule new classes each week to keep the content fresh and topical; previous classes have covered: 10 dos and dont's of the Critical Analysis The mutual effects/consequences of finance and valuation Transforming Heathrow case study: delivering success in a complex airport environment. To check upcoming web classes this week visit rics.org/webclass

New to the Online Academy


RICS has recently formed a partnership with the College of Estate Management (CEM), bringing you a new range of distance learning courses. Established in 1919, CEM has an excellent reputation as a provider of distance learning coursesfor property and construction professionals. You will find the new CEM courses on pages 64-66 of this catalogue.

Register for free on the RICS Online Academy and benefit from free information resources and podcasts.

rics.org/onlineacademy

Download a wide choice of free podcasts


Highlights include podcasts on business skills, personal development, valuation, and live presentations from some of our conferences. Podcasts make it easy to build your knowledge on specific subjects by listening to the current thinking of many industry experts and best of all, you can download them free of charge. For the full library of podcasts visit rics.org/onlineacademy

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55

Training
APC APC supervisors and counsellors APC Critical Analysis

CPD hour

CPD hour

How can you provide the best possible support to trainees preparing for their APC? In this informative e-learning course you will gain a thorough understanding of what will be expected of the trainees in your care. The course covers every stage of the process: understanding competencies, how to assess them and what is required at the Final Assessment. Taking this course will enrich and enhance the support you can provide.

Have you completed the first year of your APC? If so, youll be ready to start thinking about your critical analysis. Working through this e-learning course will give you a good insight into what you will need to do for your critical analysis. It will show you how to select the right topic, what elements it should contain, how to prepare it, and what the assessors will be looking for. At the end of the course you will feel better equipped and ready to take on your new challenge.

What will you learn?


the role of the critical analysis in the overall assessment the key attributes of a project likely to make a good topic for a critical analysis how to lay out a structure for the critical analysis report the areas the assessors will be looking for in a critical analysis.

What will you learn?


the APC process the role, responsibilities and requirements of the supervisor and counsellor the differences between competency levels 1, 2 and 3 what RICS expects the trainee to be able to demonstrate at the Final Assessment and how they should prepare what the assessors are looking for during the Final Assessment.

Course content:
introduction project selection the report.

Course content:
before you start who's in your team? where are you heading? what equipment do you need? when you arrive? this module will teach you about the assessment interview.

Who should book this course?


APC candidates who are within six months of submitting their critical analysis. Supervisors and counsellors who want to understand the requirements for the critical analysis. Any one who has been referred and wishes to improve their critical analysis submission. Approximate duration of course: 1 hour. Price Course available for 60 days from payment date. 29 + VAT 29 + VAT

Who should book this course?


Those who are or who will be supervising or counselling a candidate through their APC. Approximate duration of course: 1 hour. Price Course available for 60 days from payment date.

Extended access to course material great value for money


E-learning courses are available to you for a fixed number of days from the date when you buy them. Many courses are available for 60 days, some for more, others for less. Individual course listings give details of how long each course is available for. This extended access gives you the chance to review your course material as many times as you want to, reinforcing what you have learnt at no extra cost.

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E-learning courses
APC Final Assessment

CPD hour

APC Introduction to the APC

CPD hour

Give yourself every advantage as you prepare for your Final Assessment. Whether you are just beginning or finishing your preparation, you are sure to benefit from this course. If you are just starting out, the course will provide an overview of what is to come. If you are at the end of your preparation and about to face your assessors, this course will settle your mind and help you to check how prepared you are.

Think of this e-learning course as an expert guided tour of the complete Assessment of Professional Competence (APC) process. You will gain an understanding of the APC and a clear view of the milestones that you will need to achieve. The course will also be useful to employers who need to understand what trainees are undertaking.

What will you learn?


the different stages of the APC process and what you need to do the required competencies how to recognise and understand the routes and pathways the help and guidance that is available to you as you work towards your APC.

What will you learn?


the structure of the final assessment how the assessors make their decisions how to demonstrate that you have achieved the required competencies at the right level the different types of questions and how to prepare answers for them.

Course content: Course content:


introduction preparing your documents preparing for the interview preparing for questions after the interview. introduction competencies routes and pathways help and guidance the process.

Who should book this course? Who should book this course?
Candidates starting to prepare for the APC final assessment. Candidates who have previously been referred and wish to ensure that they are fully prepared for the final assessment. Supervisors and counsellors supporting APC trainees. Approximate duration of course: 1 hour. Price Course available for 60 days from payment date. 29 + VAT APC candidates who are in the first 6 months of the APC Supervisors and counsellors about to take on responsibility for their first APC trainees. Experienced supervisors and counsellors wishing to refresh their knowledge of the APC process. Approximate duration of course: 1 hour. Price Course available for 60 days from payment date. 29 + VAT

Save EXTRA on published course costs!


Sign up for one of our loyalty schemes today! See page 3 for details.

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57

Training
APC Professional ethics for RICS Members Fire safety BS9999: the concept

CPD hours

CPD hours

One of the characteristics that distinguishes the RICS member is an absolute commitment to ethical behaviour. To become a member of RICS you will, in addition to demonstrating your professional knowledge and skills, have to show your understanding of, and commitment to, RICS professional and ethical standards. The course has been designed as modules so that you can study it in short blocks of time. At the end of the course you will carry out an online test to assess your understanding of the subject.

This course provides a great deal of information about this specialist subject and you will really benefit from being able to review the content at your leisure, giving you the opportunity to take everything in. Having completed the course you will have a thorough grounding in the principles of BS9999 and feel confident about dealing with important fire safety issues.

What will you learn?


the principles based upon BS9999 Fire Safety In the Design, Management and Use of Buildings.

What will you learn?


the 12 professional and ethical standards that underpin the behaviour of RICS members how to apply the standards in practice.

Course content:
perception of the code background to changes why change it now approaches available to the designer rationale behind the code ASET the risk profile impact of the design with the Fire Service consultation with the Fire Service access for the Fire Service multiple risk profiles future changes variation with additional features staircase widths impact of sprinklers and other fixed installations disabled evacuation commissioning and handover

Course content:
introduction to RICS Ethics applying the Ethical Standards conclusion and Ethics Test.

Who should book this course?


APC candidates this course will give you the knowledge to help you meet the requirements for the mandatory APC competency Conduct Rules, Ethics and Professional Practice. RICS members who want to refresh their knowledge and understanding of RICS professional and ethical standards. Approximate duration of course: 3 hours. Price Course available for 60 days from payment date. 29 + VAT

producing the fire safety manual human behaviour fire resistance of elements of structure benefits of BS9999.

Who should book this course?


Surveyors, regulators, building control bodies, enforcers, fire officers, architects, designers, fire safety managers.

Consider the BENEFITS of RICS in-house training...


cost saving better use of staff time tailored for your business

Anyone who wishes to improve their understanding of the issues related to BS9999: 2008. Approximate duration of course: 2 hours. Price Course available for 30 days from payment date. 45 + VAT

Contact us to find out more


t 020 7695 1613 e inhousetraining@rics.org

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E-learning courses
Fire safety BS9999: determining the means of escape

CPD hours

Fire safety Managing Fire Safety Level 3

40 CPD
hours

Complex issues are laid out in a logical and accessible manner, making it easier for you to assimilate the content of this technical course. The course involves a practical element that requires you to carry out a series of exercises to test your understanding.

This detailed course delivers a staggering amount of information and technical knowledge through 80 easy-to-watch videos. Your videos will be available for you to watch for a period of 180 days, so you will have plenty of time to pace your study and work the hours that are the most convenient for you. The knowledge youll gain meets both the National Occupational Standards in Fire Safety at Level 3 and the syllabus requirements of the NEBOSH Certificate in Fire Safety and Risk Management.

What will you learn?


a methodology for determining the requirements for the means of escape when applying BS9999.

Course content:
application of the code the Ten Step Guide determining the risk profile determining the occupant capacity typical floor space factors determining travel distances impact of high ceilings, early warning and fixed suppression systems minimum number of exits aggregate exit width dependant on risk profile impact on licensing requirements protection of corridors the number of staircases required single escape stair requirement determining the width of staircases to BS9999 impact of ceiling height, early warning and fixed installation width of staircase with sprinklers installed staircase width protection of staircases with lobby approach or pressurization final exit width merging width calculation external escape staircases.

What will you learn?


the reasons for managing fire risk the general framework relating to fire safety the nature of fire and the combustion process fire risks associated with common workplace processes and activities measures/procedures for preventing fires and ensuring the safety of people how effective building design, construction and fire prevention systems are utilised to minimise the spread of fire how to carry out a thorough fire risk assessment.

Course content:
managing fire safety principles of fire and explosion causes and prevention of fire fire protection in buildings safety of people fire risk assessment procedural guidance.

Who should book this course?


Surveyors, regulators, building control bodies, enforcers, fire officers, architects, designers, fire safety managers, facilities managers. The cost of this material is 595 + VAT for 180 days enrolment. Approximate duration of course: 40 hours.

Who should book this course?


Surveyors, regulators, building control bodies, enforcers, fire officers, architects, designers, fire safety managers. Anyone who wishes to improve their understanding of the issues related to BS9999: 2008. Approximate duration of course: 2 hours. Price Course available for 30 days from payment date. 45 + VAT

Price

595 + VAT

Course available for 180 days from payment date.

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59

Training
Professional development Creating professional presentations Professional development Creating win-win negotiations

CPD hour

CPD hour

Excellent value for money, this e-learning course will bring you valuable information, tips and advice on how to create engaging and informative presentations. Just as importantly, youll also learn how to deliver your presentations with great flair and confidence. As part of the course you will be able to download the Presentation Preparation template a helpful tool that provides advice on how to structure and deliver professional presentations for any audience.

Why take any chances when negotiating for an important outcome? Give yourself an advantage and increase your chances of success by learning the key skills youll need to plan and prepare for negotiation situations. This e-learning course will also give you the opportunity to download our Negotiation Preparation template a practical tool that will help you to structure your preparation and ultimately help you to create positive outcomes and improve client relationships.

What will you learn?


how to plan, structure and create a presentation using various presentation mediums to effectively communicate information how to utilise visual aids to improve your presentations.

What will you learn?


the key stages of negotiation how to successfully plan and prepare for a negotiation how to conduct a simple negotiation.

Course content:
presentation formats and structures using visual aids rehearsal techniques dealing with nerves delivery techniques dealing with questions.

Course content:
the structure of a negotiation planning and preparing for a negotiation tips for creating visual aids how to deal with fears and nerves how to deal with each stage of the negotiation.

Who should book this course? Who should book this course?
Anyone who is new to presenting. More experienced presenters looking for a refresher course and new tips and ideas on delivering a successful presentation. APC candidates this course is useful preparation for your Final Assessment. Approximate duration of course: 1 hour. Price Course available for 30 days from payment date. 29 + VAT This course will be helpful to anyone working in todays business environment whether they have external or internal clients. Approximate duration of course: 1 hour. Price Course available for 30 days from payment date. 29 + VAT

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E-learning courses
Professional development Preparing for a successful interview

CPD hour

Technical Approved Document G

CPD hour

Improve your interview skills in just one hour. This affordable, interactive e-learning course will take you through the key stages of interview preparation. During the course you will be able to download the Interview Preparation template, a useful tool that will guide you through preparing for your interview and help you to build a more structured approach. At the end of the course you will feel more confident about the way you perform at interviews increasing your chances of achieving a successful outcome.

Whilst Part G of the Building Regulations still deals mainly with hot and cold water supply and the provision of sanitary accommodation within buildings, the recent changes introduced on October 2009 have made it far more important. Take this affordable e-learning course and update your technical knowledge of Part G of the Building Regulations to make sure that your projects are compliant with the changes.

What will you learn?


changes made to Part G of the Building Regulations in October 2009 how these changes may affect the projects that you manage in the future what you must do to do to comply with the changes.

What will you learn?


how to plan effectively and prepare for an interview the key techniques for improving interview performance.

Course content:
how to conduct research before an interview preparing for questions how to rehearse before an interview preparing yourself dealing with nerves.

Course content:
what are the changes? how will your future projects be affected? what do you need to do to comply?

Who should book this course?


Anyone seeking promotion or looking for a new job. Approximate duration of course: 1 hour.

Who should book this course?


Surveyors, architects, Building Control managers. Approximate duration of course: 1 hour. Price 45 + VAT

Price Course available for 30 days from payment date.

29 + VAT

Course available for 30 days from payment date.

Extended access to course material great value for money


E-learning courses are available to you for a fixed number of days from the date when you buy them. Many courses are available for 60 days, some for more, others for less. Individual course listings give details of how long each course is available for. This extended access gives you the chance to review your course material as many times as you want to, reinforcing what you have learnt at no extra cost.

BOOK YOUR CPD Training with RICS


Sign up to learning credits. Buy your credits today and save a further 15% on member rates.
Call us on

024 7686 8584


or email us at

training@rics.org.
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Training
Professional development PRINCE2 foundation Professional development PRINCE2 Practitioner Plus

15 CPD
hours

25 CPD
hours

Increase your personal value at work and your employability too by studying for the first of the acclaimed PRINCE2 qualifications. A process-based method for effective project management, PRINCE2 is widely recognised and used in the private sector, both in the UK and internationally. PRINCE2 provides best practice guidance on project management. This e-learning course is an accredited PRINCE2 course, culminating in an examination. It offers you a more flexible, cost effective approach to gaining your qualification than traditional, classroom-based training.

This course builds on the core skills learnt on the PRINCE2 foundation course. It focuses on the effective use of PRINCE2 within real projects and will show you how to apply the PRINCE2 method to projects in your work place. This e-learning course is an accredited PRINCE2 course, culminating in the final examination that you must pass in order to qualify. It offers you a more flexible, cost effective approach to gaining your qualification than traditional, classroom-based training. Experience has already shown that this ground-breaking, e-learning course has achieved an excellent success rate in the PRINCE2 Practitioner Plus examination.

What will you learn?


the basics and terminology of PRINCE2 how PRINCE2 works and where each role fits into the project how to apply the method to your own working environment.

What will you learn?


the detail of the principles, processes, activities, themes and techniques of PRINCE2 how to use PRINCE2.

Course content: Course content:


the theory of PRINCE2 the methodology of PRINCE2. downloadable A3 Process Model, exercise books and study guide randomised exam simulator extensive bibliography, FAQs and keyword search.

Who should book this course?


Anyone who needs to improve their project management skills by developing a more structured approach. Reduced price for RICS members 375 + VAT Reduced price for RICS members 674 + VAT
Important: to receive your reduced price please email onlineacademy@rics.org, quoting your full name and membership number. Within two days we will send you a promotional code to use when booking your course. Please wait until you receive your promotional code before completing payment.

Who should book this course?


Anyone who has already studied for the PRINCE2 foundation course.

Important: to receive your reduced price please email onlineacademy@rics.org, quoting your full name and membership number. Within two days we will send you a promotional code to use when booking your course. Please wait until you receive your promotional code before completing payment.

Non members

469 + VAT Non members 843 + VAT


Please note: The above prices include all course material and the examination fee. Delivery to both RICS members and non-members at addresses outside of the UK will also be subject to a delivery charge.

Please note: The above prices include all course material and the examination fee. Delivery to both RICS members and non-members at addresses outside of the UK will also be subject to a delivery charge.

Approximate duration of course: 15 hours. Course available for 180 days from payment date.

Approximate duration of course: 25 hours. Course available for 270 days from payment date.

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E-learning courses
Technical Introduction to valuation

CPD hour

Technical Managing risk in projects

CPD hours

What is involved in valuation? What methods do valuers use? This accessible e-learning course will provide you with a succinct yet thorough introduction to valuation. It will focus particularly on the main methods used by valuers in arriving at their valuations.

Pressure on cost and margins brings even greater pressure to manage project risk effectively its never been more important to run a tight ship. Protect your organisation by asking your staff to take this affordable e-learning course. Those new to risk management will benefit by gaining a thorough overview of the techniques of risk management; for more experienced staff, the course will be a helpful reminder. The course also includes a series of questions to check students understanding of material covered.

What will you learn?


what a valuation is market value when market value should be used for a valuation the steps in valuing the comparison method of valuation the other four methods of valuation when and why each method may be used by a valuer.

What will you learn?


the fundamentals of project risk management.

Course content: Course content:


understanding market value the steps to valuing and the comparison method the other four methods of valuation test your knowledge. introduction to the fundamentals of project risk management various risk techniques including the Monte Carlo Simulation, PERT and decision making trees to help identify and qualify project risks.

Who should book this course?


Anyone who is considering a career as a chartered surveyor. Anyone who is beginning their APC on the valuation pathway. Approximate duration of course: 1 hour. Price Course available for 30 days from payment date. 29 + VAT

Who should book this course?


New or junior partners in private practice, practice administrators, department heads, contract managers and supervisors, project team leaders. Reduced price for RICS members 158 + VAT

Important: to receive your reduced price please email onlineacademy@rics.org, quoting your full name and membership number. Within two days we will send you a promotional code to use when booking your course. Please wait until you receive your promotional code before completing payment.

Approximate duration of course: 5 hours. Non members 199 + VAT

Course available for 90 days from payment date.

Extended access to course material great value for money


E-learning courses are available to you for a fixed number of days from the date when you buy them. Many courses are available for 60 days, some for more, others for less. Individual course listings give details of how long each course is available for. This extended access gives you the chance to review your course material as many times as you want to, reinforcing what you have learnt at no extra cost.

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63

Training
Distance learning Foundation course in Quantity Surveying Distance learning Advanced course in Quantity Surveying

150 CPD
hours

150 CPD
hours

This distance learning course will take you through the key principles of tendering, estimating and pricing and construction contracts and their financial provisions. It is also an ideal foundation course for those wishing to enroll on CEM Advanced Course in Quantity Surveying.

This carefully designed distance learning course will give you an opportunity to further your understanding of Quantity Surveying (QS) techniques. At the end of the course you will have the confidence to move beyond a textbook understanding of QS.

What will you learn?


the principles of estimating and tendering the basic principles for pricing the process required for the routine operation of a construction contract the main procurement routes available the tendering procedure followed by contractors which form of contract is most applicable the procedure for completing the contract form the differences between types of subcontractor valuing variation works under the JCT standard form of building contract the procedure for ascertaining the amount stated as due the steps a contractor should take to gain an extension of time the liquidated damages provisions included in the JCT standard form of building contract.

What will you learn?


the strategic and administrative procedures involved in the procurement of construction work the principal skills required by quantity surveyors the relationship between time, cost and quality management and administration of construction contracts how to identify and explain the role of the various participants in your own domestic construction industry options available for the procurement of construction work controlling time, cost and quality on a construction project measurement and estimating contract administration.

Course content:
procurement pre-contract estimating and tendering contract administration dispute resolution measurement project management value and risk management life cycle costing.

Course content:
procurement pre-contract estimating and tendering contract administration measurement pricing.

Who should book this course?


Construction industry professionals who wish to develop an advanced understanding of Quantity Surveying practice. Graduates of the Foundation course in Quantity Surveying (opposite) will extend and deepen their knowledge by taking this course. Course start date: 16 January 2012. Course content will be available online from 1 December 2011, giving you an opportunity to make the most of your study time. Approximate duration of course: 6 months. Assessment: Online exam (an interview may also be required). Reduced price for RICS members 795 + VAT 895 + VAT

Who should book this course?


Anyone working within the construction market who needs to gain a sound understanding of Quantity Surveying techniques as well as issues relating to best practice including different forms of contract. Course start date: 16 January 2012. Course content will be available online from 1 December 2011, giving you an opportunity to make the most of your study time. Approximate duration of course: 6 months. Assessment: Online exam (an interview may also be required). Reduced price for RICS members Non members 595 + VAT 695 + VAT

Non members

64

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E-learning courses
Distance learning Intermediate course in Facilities Management

150 CPD
hours

Distance learning Intermediate course in project management

150 CPD
hours

In this thought-provoking course you will explore the essentials of facilities management (FM), developing an intelligent grasp of what this new discipline really means. Most importantly, you will learn how effective FM can influence the performance of an organisation.

What will you learn?


the role of FM in supporting the wider organisation the diversity of FM as a discipline how to recognise different types of FM practice the business context for introducing alternative workplace strategies the impact of emerging technologies on the demand for space and services the resourcing options available and the potential organisational/commercial implications of using these performance management tools and techniques the concept of sustainability the role and contribution of facilities managers.

This course is recommended for experienced property professionals. If you are new to project management, the course will school you in best practice techniques; it will also provide a sound understanding of your responsibilities and guide you on the qualities you will need to demonstrate. More experienced professionals will also find the course an invaluable refresher and an opportunity to step back from everyday pressures and review project management technique and style.

What will you learn?


the strategic role of the project manager the legal responsibilities of the project manager how to identify, select, assemble and analyse information how to advise on typical problems of project management necessary personal qualities and professional skills tools and techniques for solving problems the importance of matching project objectives.

Course content:
to what extent can professional FM contribute to the success of an organisation? the changing nature of work, information technology and the workplace and the impact this is having on FM practice what, in the context of FM, gives rise to effective resource decision-making and supply chain management? how to develop sustainable and environmentally responsible FM policies and practices.

Course content:
an introduction to the generic principles of project management the process of project management the legal obligations and potential liabilities of a project manager project management tools and techniques project management style.

Who should book this course?


Surveyors and other professionals in property and construction who wish to develop and improve their project management skills. Course start date: 16 January 2012. Course content will be available online from 1 December 2011, giving you an opportunity to make the most of your study time. Approximate duration of course: 6 months. Assessment: Online exam (an interview may also be required). Reduced price for RICS members Non members 695 + VAT 795 + VAT

Who should book this course?


Surveyors and other professionals in property and construction who wish to diversify and develop a specialism in facilities management. Senior managers who would like to find out more about the contribution FM could make to the performance of their organisation. Course start date: 16 January 2012. Course content will be available online from 1 December 2011, giving you an opportunity to make the most of your study time. Approximate duration of course: 6 months. Assessment: Online exam (an interview may also be required). Reduced price for RICS members Non members 695 + VAT 795 + VAT

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65

Training
Distance learning Foundation course in property valuation Distance learning Advanced course in property valuation

150 CPD
hours

150 CPD
hours

Step-by-step, this expert distance learning course will provide you with a round-up of the latest information and thinking on real estate valuation and investment.

Booking onto this course will give you an opportunity to gain advanced knowledge and understanding.

What will you learn? What will you learn?


how to inspect and measure a property analysing rental evidence applicable to the valuation task how to apply an appropriate valuation method sourcing relevant and up-to-date information resources the importance of professional valuation standards concepts of value, price and worth the purposes of valuation the global application of codes of measuring practice the principles of valuation practice the property market, its operators and investment merits causes of change in rents, yields and land values property versus other investment choices why valuations are required and what purpose they serve measuring and calculating floor areas identifying and using valuation formulae how to identify, select and use the different methods. property investment opportunities sale prices and lease terms how to provide valuations for purchase and sale the impact of IFRS on Valuation Practice income statements of properties valuations of development land the valuation requirements for taxation purposes how to prepare and adapt spreadsheet valuations lease renewals on surrender marriage values contamination and other environmental hazards how to produce valuations on a quarterly in advance basis and True Equivalent Yield.

Course content:
valuing for investment premiums and lease incentives surrender and renewal synergistic value (marriage value) rent reviews and rental valuations of business premises the valuation of retail stores International Valuation Standards valuation reports and valuation for loan purposes valuation of property assets for accounts purposes valuation of residential property contamination and its effect on value valuation on the basis of profits criticism of leasehold valuation methods valuation accuracy.

Course content:
overview of the property market international valuation standards the basis and purposes of valuation investigation and analysis the comparative method the investment, residual and profits methods the cost based method the valuation report.

Who should book this course?


Those working in the real estate market who need to learn about the valuation process. Course start date: 16 January 2012. Course content will be available online from 1 December 2011, giving you an opportunity to make the most of your study time. Approximate duration of course: 6 months. Assessment: Online exam (an interview may also be required). Reduced price for RICS members Non members 595 + VAT 695 + VAT

Who should book this course?


Experienced real estate valuers. Course start date: 16 January 2012. Course content will be available online from 1 December 2011, giving you an opportunity to make the most of your study time. Approximate duration of course: 6 months. Assessment: Online exam (an interview may also be required). Reduced price for RICS members Non members 795 + VAT 895 + VAT

66

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rics.org/training

RICS Training Terms & Conditions


The booking of any training course and any educational provision represents a legally binding contract in which the following Terms and Conditions apply:
This event is organised by RICS Training, a department of RICS. You must provide us with any information relating to the event that is necessary to enable us to fulfil our obligations to you under these Terms. Payment is required with the registration form. No places can be reserved without payment. Confirmation of registration, map and receipted invoice will be sent in acknowledgement of all bookings. Cancellations must be made in writing and will be subject to a 10% administration charge, but no refunds can be made for cancellations notified within 14 days of the event. Substitute delegates will be accepted at any time. Transfers will not be accepted. Payments from overseas may only be made in sterling, by International Monetary Order, by credit card or by cheque drawn upon a UK bank. RICS Training is not liable for bank charges or any other costs incurred by delegates in attending the event. RICS Training accepts no responsibility for the views or opinions as expressed by the speakers, chairman or any other persons at the event. All copyright and all other intellectual property rights in any materials or other documents or items prepared or produced in connection with the event or relating to the event belong to RICS Training absolutely and you may not use these for any commercial purpose. RICS Training checks the venues for accessibility. Please let us know if you have access or other requirements. RICS Training reserves the right to refuse entry to delegates if it chooses. RICS Training reserves the right to change the venue and/or speakers at any time and without prior notice and without any liability to you. RICS Training also reserves the right in its absolute discretion to cancel or amend the event without any liability to you. Nothing in these Terms shall exclude or limit in any way, our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, any breach of the obligations implied under s12 of the Sale of Goods Act or s2 of the Supply of Services Act 1982, losses for which it is prohibited under s7 of the Consumer Protection Act 1987 to limit liability or any other matter which would be illegal or unlawful for us to exclude or attempt to exclude. These Terms set out the whole agreement between us. RICS Training have the right to revise and amend these Terms from time to time. If any of these Terms are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law. These Terms shall be governed by English Law.

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Consider the BENEFIT in-house training...


significant cost savings efficiency savings on travel and staff time away from the office tailored training to meet the requirements of your business professional courses delivered at a time that suits you bespoke packages to meet your staff development objectives excellent service standards from the worlds leading body for property professionals.

Training

TS of RICS

Colleagues and I thought it a very beneficial day, and feedback is very positive. I look forward to future training sessions with RICS.
Enda Nelly, Projects Director, Balfour Beatty Workplace.

All RICS training courses can be run in-house at your business premises. Contact RICS Training today to discuss your in-house training requirements: t 020 7695 1613 e inhousetraining@rics.org

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Training

rics.org/training

Spare booking form please photocopy before use


Please copy and complete the booking form on this page (for multiple bookings please copy and complete this form for each delegate) and return with your payment or credit/ debit card details to: RICS Training, Surveyor Court, Westwood Way, Coventry CV4 8JE. t +44 (0)24 7686 8584 f +44 (0)20 7334 3851 e training@rics.org Course name: Course code: Course price Price + VAT Course date: Course price includes attendance, refreshments, lunch where applicable and all conference documentation You can book on line www.rics.org/training with your credit/debit card. On receipt of this booking form plus payment, a confirmation information and VAT receipt (to payee only) will be sent to each delegate. For additional delegates, please photocopy this form. Course joining instructions and venue details are usually published 2 weeks before the course date. Please visit our website 1 week before the course to check for any updates that may affect you.

Methods of payment
(Please note: your booking will be processed once payment is received).

Cheque:

Cheques should be crossed and made payable to RICS, VAT No. 584 940013. Account No: 30786339 RICS. Sort Code 56-00-45. Natwest Bank, 24 Broadgate, Coventry CV1 1ZZ. Please supply BACS reference and date of transfer. Please quote the five digit training course code number on your Remittance Advice. VISA, Mastercard, Maestro, Delta. Please note that the three digit security number printed on the reverse of the card is required to make a payment with credit/debit cards. Bookings can be made by phone if paying by credit/debit card.

BACS:

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I have read and accept the RICS Training Terms and Conditions set out on page 15.
1. If you do not wish to receive additional communications from RICS about membership and the profession, tick here 2. If you do not wish to receive additional communications from RICS about RICS conferences, events, products, services and training (some of which may complement your CPD requirements), tick here 3. If you do not wish to receive additional communications from RICS detailing offers from third parties with whom we have negotiated special deals for members*, tick here 4. RICS would like to pass your details (including email address and phone number) to selected third parties pre-approved by the RICS so that they can let you know from time to time about their offers, products and services. Please tick here if you wish to receive communications from these third parties by email, by post and by phone. (*For a full list of RICS affiliated third party partners visit www.rics.org/benefitsplus)

Please note this booking form allows credit card details to be PCI (Payment Card Industry) compliant and allows for the information to be shredded.

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RICS HQ Parliament Square London SW1P 3AD United Kingdom Worldwide media enquiries: e pressoffice@rics.org Contact centre: e contact@rics.org t +44 (0) 870 333 1600 f +44 (0) 20 7334 3811

Advancing standards in land, property and construction. RICS is the worlds leading qualification when it comes to professional standards in land, property and construction. In a world where more and more people, governments, banks and commercial organisations demand greater certainty of professional standards and ethics, attaining RICS status is the recognised mark of property professionalism. Over 100 000 property professionals working in the major established and emerging economies of the world have already recognised the importance of securing RICS status by becoming members. RICS is an independent professional body originally established in the UK by Royal Charter. Since 1868, RICS has been committed to setting and upholding the highest standards of excellence and integrity providing impartial, authoritative advice on key issues affecting businesses and society. RICS is a regulator of both its individual members and firms enabling it to maintain the highest standards and providing the basis for unparalleled client confidence in the sector. RICS has a worldwide network. For further information simply contact the relevant RICS office.

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