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Your Action Plan may cover one, two or three standards - delete standards from this template that are not relevant. File this completed document with Quality documents: completed. Once Action Plan has
been completed, and changes implemented, add changes to the Improvements register – in the appropriate management system folder.
STANDARD 1
The Registered Training Organisation provides quality training and assessment across all of its operations
7. Quality system
Data is collected, analysed systematically
and used to make improvements to training
and assessment
There are demonstrated improvements in
training and assessment
1. Business system
Industry/enterprise is consulted during
development of TAS
Learner profile is clearly articulated in TAS
Human and physical resources specified in
TAS
TAS is clearly articulated and meets
Training Package requirements
TAS is monitored and improved
4. Training system
Resources specified in T&A strategy used by
staff
Resources specified in T&A strategy are
used by learners
Improvements made in staff, facilities,
equipment and training and assessment
materials
4. Training system
Trainer competence established and verified
Trainer supervision arrangements are
effective
Trainers continuously develop competencies
5. Assessment system
Assessor competence established and
verified
Assessors continuously develop
competencies
7. Quality system
Data is collected, analysed
systematically and used to make
improvements to client services
There are demonstrated improvements
in client services
7. Quality system
There is a systematic approach to
management and improvement of
operations
1. Business system
Management systems are focused on
providing quality services
Management systems are appropriate
for size and scope of operations
Management systems are consistently
implemented across operations
Management systems are monitored
systematically
1. Business system
An agreement about T&A services is in
place with each partner organisation
Partner organisation’s T&A services are
monitored and improved
6. Records system
Records management system is in
place
AQTF compliance records are
maintained
Staff meet their responsibilities for
records management
Records management system is
monitored
Improvements made in records
management system