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Peer-reviewed scientific periodical, focusing on legal and economic issues of antitrust and regulation.
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Centre for Antitrust and Regulatory Studies, University of Warsaw, Faculty of Management www.cars.wz.uw.edu.pl
Abstract
P. Kotlers recommendations of modern marketing tell managers how to achieve and maintain a dominant market position. Some of the recommended activities may, however, infringe European and Polish competition law. Objections are not raised by market success achieved as a result of high product quality, good customer care, high market shares, continuous product improvements, new product release, entry onto fast growing markets, and exceeding customer expectations. Competition law problems may appear when a given company, having reached a dominant position, starts abusing it by subjugating the market and dictating business conditions to other market players (suppliers, customers, consumers). This article focuses on predatory pricing, strategic alliances, mergers and acquisitions and State aid issues that may arise from the implementation of Kotlers recommendations. For market success not to transform into a competition law problem, it is worth remembering the limitations imposed by competition law on the actions of dominant companies. The paper outlines these limitations.
* Prof. Anna Fornalczyk, Lodz Technical University, Organisation and Management Department, Institute of European Integration and International Marketing.
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Rsum
Les recommandations de Philip Kotler concernant le marketing moderne conseillent aux managers comment atteindre et maintenir une position dominante. Certaines des activits recommandes peuvent, pourtant, tre en contravention avec la loi polonaise et europenne. Les problmes du droit de la concurrence peuvent apparatre quand une entreprise donne, aprs avoir atteint une position dominante, commence en abuser par subjuguer le march et dicter ses conditions aux autres participants du march (fournisseurs, clients, consommateurs). Cet article se concentre sur les prix prdateurs, alliances stratgiques, fusions-acquisitions et sur les questions de laide publique resultant de limplantation des recommandations de Kotler. Pour que le succs du march ne se transforme pas en chec, il faut prendre en considration les limitation imposes par le droit de la concurrence sur les actions des entreprises dominantes. Cet article dcrit ces limitations. Classifications and key words: competition; dominant market position; predatory pricing; strategic alliances; preventive control of mergers and acquisitions; exploitive or anti-competitive practices; State aid; leniency procedure; Kotlers theory of modern marketing.
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The definition of marketing stating that Marketing is the art and science of winning and keeping customers and taking care of relations with them4 is of key importance for P. Kotlers concept. The last part thereof has found particular confirmation in practical terms. A survey conducted within the framework of the Technical Assistant Research Program (1986) referred to by P. Kotler illustrated that the cost of winning a new client is five times higher than that of keeping an existing one5. Experience shows that this is, for instance, why telecoms operators offer promotions to new clients only despite the fact that such offers may be perceived as a form of discrimination of clients already loyal to the company. P. Kotlers recommendations on effective marketing aimed at the acquisition of market power may also lead to a situation known in the economic practice (Microsoft, Intel, Tetra Pak) as business success combined with a competition law problem. Although the mere fact of enjoying a dominant position does not violate competition law in itself, the abuse thereof is considered an infringement. The methods of arriving at a dominant position by internal (profit accumulation) or external growth (concentration of companies) may also be subject to the provisions of competition law. Indeed, its application constantly raises questions about the efficiency criteria when assessing a given companys marketing behavior. Born in mind must be the fact, however, that consumer interests, understood as the fulfillment of their right to choose the place, price and quality of the goods purchased, is the ultimate criterion for the evaluation of the consequences of the behavior in question. P. Kotler is right in saying that to be successful in business one needs to use modern marketing techniques and its fundamental elements, such as: networking with other market players (especially when it comes to the reduction of distribution costs by creating common distribution networks); focusing marketing activities on the market with a view to find new customers and win their loyalty; and selecting suppliers based on the criteria of price, quality and delivery terms6. However, paths leading to market dominance, if continued after it has already been attained, may be considered to constitute a prohibited monopolistic practice exercised by a dominant company. Warnings of that type are absent from P. Kotlers theory even though they may complicate the operations of a dominant company when it finds itself facing a conflict with competition law. Although it would be a too far-reaching simplification to assume that P. Kotlers theory of modern marketing recommends the monopolization of the economy, it is worth highlighting the potential negative external effects of its
4 5 6
P. Kotler, Kotler o marketingu, p. 199. Ibidem, p. 200. P. Kotler, Kotler o marketingu, p. 24.
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implementation7. Despite the fact that P. Kotlers very sizable textbook contains some brief notes on American antitrust rules, these comments are not reflected in his marketing recommendations8. The author expects thus his readers to singlehandedly answer the question: how to run a business without infringing antitrust provisions? P. Kotler pays somewhat more attention to pricing policy making it possible for his readers to skillfully surf between the antitrust reefs9. This paper illustrates what competition law threats arise from the application of P. Kotlers concept of modern marketing. Examples are given of competition law enforcement practice in both Poland and European Union to anti-competitive and exploitive practices10 resulting from the abuse of a dominant position (taking advantage of existing market power) and to restrictive agreements. The paper covers also preventive control of concentrations and competition-distorting State aid. A number of specific considerations are important to the concept of modern marketing formulated by P. Kotler including: pricing policy as a tool of an effective competitive struggle11; winning and keeping client loyalty12; strategic alliances as an effective future of marketing13; and mergers by acquiring other companies or brands14. When advising company managers to engage in the above activities, it is worth drawing their attention to issues where they potentially collide with competition law15.
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the analysis of data and information which makes it possible to distinguish normal business activities from monopolistic practices. P. Kotler recommends conquering competitors by way of lower prices in order to arrive at a high market share. The strategy of offering prices lower than those of the competition is justified in business terms and does not infringe competition law provided it results from cost advantages enjoyed by the dominant company. Predatory pricing strategies, which aim to eliminate competition, are not allowed however16. S. Bishop and M. Walker define predatory pricing as the deliberate sacrifice of profits in the short run in the expectation of earning more profits in the long run after the rival has exited the market.17 Accordingly, when assessing a predatory pricing policy of a dominant company it is essential to identify the ultimate objective of that strategy. Once competitors are driven out of the market, dominant companies tend to increase their prices to a level that excessively compensates (monopoly rent) their losses born as a result of the earlier offering of glaringly low prices. The Areeda Turner test (TAT) can be used in order to assess whether a policy of low prices used in the competitive struggle bears the signs of predatory pricing. The test considers a price below short-term marginal costs to be predatory (glaringly low)18. However, since short-term marginal costs are difficult to calculate in practice, its authors allow for the possibility to apply average variable costs instead. The TAT method has been open to criticism as it is difficult to apply in competition law proceedings19. Although the test is applied in both explanatory and full antitrust proceedings, it is used as an auxiliary tool only. It is assumed in competition law enforcement practices that a price below average variable costs should be considered to be predatory and, as such, illegal. However, the intention to apply predatory prices must be proven, that is, the dominant companys aim to drive its competitors out of the market must be clear. In Europe, the Tetra Pak case20 is an unprecedented example of counteracting predatory pricing. The President of the Polish Office of Competition and Consumer Protection (in Polish: Urzd Ochrony
16 In the Polish Act on Competition and Consumer Protection [Art. 9(2)(1)] predatory prices are referred to as glaringly low prices. 17 S. Bishop, M. Walker, The Economics of EC Competition Law, p. 219. 18 P.E. Areeda, D.F.Turner, Predatory Pricing and Related Practices under Section 2 of the Sherman Act (1975) 88 Harvard Law Review 697-733. 19 S. Bishop, M. Walker, The Economics of EC Competition Law, pp. 231238. 20 EC decision Tetra Pak II (IV/31043 Tetra Pak II). ECJ ruling: C-333/94 P Tetra Pak vEuropean Commission, ECR [1996] I-595l. Other decisions by the European Commission on predatory prices see: ECS/AKZO, OJ [1985] L 374/1; Eurofix-Bauco/Hilti, OJ [1988] L 65/19; Napier Bron/British Sugar, OJ [1988] L 284/41.
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Konkurencji i Konsumenta; hereafter, UOKiK) takes actions to counteract predatory pricing also21. While recommending the application of a low prices strategy, P. Kotler discusses also the possibility of a company being subsidized by the government and, as a result, offering prices lower than its competitors22. In the European Union, State aid is subject to the provisions of Article 107109 of the Treaty on the Functioning of the European Union (TFEU), to Regulations issued by the European Parliament and Commission, and to a number of soft-law documents that help prevent lasting infringements of market competition by the beneficiaries of State aid. State aid may take a variety of forms in practice (subsidies, tax\allowances, preferential loans, capital injections) all of which are monitored by the European Commission. Aid granted by the governments of individual Member States must be notified to the Commission according to a set of notification requirements specific in appropriate legislation. Aid granted in breach of EU rules is illegal and should be recovered. A low prices policy pursued as aresult of State aid infringes EU competition law and is incompatible with the internal market. In parallel to the activities of the European Union, the World Trade Organization also counteracts the attainment of a competitive advantage by entities subsidized by the governments of one of its members on the basis of its own antidumping provisions. The difference between the EU and WTO set of State aid rules lies in the fact that the former provisions are applied ex ante while the later procedures are implemented on an ex post basis. When developing a low prices strategy with a view to conquer competition and dominate a market, it is thus worth keeping in mind such strategys potential conflicts with competition law and State aid provisions. A low prices policy may also consist of granting rebates to customers which, according to P. Kotler, may be helpful in winning and keeping client loyalty23. P. Kotler rightly stresses the consequences of rebates for the profit levels of the company granting them. Excessive rebates may indeed increase sales and help win loyal customers, but they may reduce the profitability of the dominant company also. Nonetheless, attention should be paid to restrictions placed by
21 Decisions of the UOKiK President: WR-9/2001; RKT-24/2001; RLU-13/2001; RGD2/2002; RKR-22/2002; RO-41/2005; RKT-03/2006. Orders by the Anti-Monopoly Court: XVII Amr 59/93; XVII Amr 28/95; XVII Amr 24/96. Orders of the Court of Competition and Consumer Protection: XVII Amr 11/95; XVII Ama 51/97; XVII Ama 49/00; XVII Ama 28/01; XVII Ama 49/02; XVII Ama 70/03; XVII Ama 83/03. 22 P. Kotler, Kotler o konkurencji, p. 230. 23 Ibidem, p. 37, p. 167.
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competition law on the formulation and implementation of a rebates policy by dominant companies. Loyalty rebates are recommended by P. Kotler as a method of maintaining a given companys dominant market position. However, such practices are considered restrictive vis-a-vis competition by both the European as well as Polish competition law jurisprudence as they eliminate competitors with aweaker market position than the dominant company and close the market to potential competitors24. The essence of rebates may lie in the imposition of a given scale of purchase that excludes suppliers other than the dominant company. It may also lie in retroactive rebates or making the size of the rebate dependent upon the length of the commercial agreement between the dominant company and its customers. Rebates policy, if justified from a business standpoint, should be conducted in accordance with binding competition law provisions if the company wishes to be successful in business without having to face competition law problems.
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configurations, hybrid organizations which enable the implementation of assumed goals with simultaneous protection of partners interests28. While taking advantage of the benefits of strategic alliances, it is worth remembering that horizontal agreements between competitors are not allowed to lead to the restriction of market competition. Restrictive agreements strengthen the market position of their parties and may result in practices identical to the abuse of dominance29. Both European and Polish competition law counteract such agreements. Cartels are especially dangerous to competition as agreements between competitors that fix prices, output and sales quotas or share the markets. To establish that an infringement of competition law took place by a cartel, it is irrelevant whether the pricing policy, as well as any other coordinated activity, was agreed upon directly by the companies participating in the agreement or via their sectorial associations. From the point of view of competition law, it is not the form of the agreement that is important (e.g. gentelmen agreement, in writing) but its objective and market outcome. Indeed, competition law applies to companies participating in non-operational collusions30 also and even to situations when the participants did not stick to the cartel decision but merely remained party to it31. H. Hovenkamp states on the basis of economic practice studies that cartels are more damaging to the economy than a companys dominant position because they are formed more quickly and do not require outlays as high as those needed to attain dominance32. Taking account of P. Kotlers recommendation to use strategic alliances in marketing, it should be noted that the latter constitute the most sensitive type of activity in terms of competition law. Hence, both the European Commission and the UOKiK President enforce competition law to fight cartels33.
Y. Allaire, M.E. Firsirotu, Mylenie strategiczne, Warszawa 2000, p. 361. Bellamy & Child, Common Market Law of Competition. Fourth edition, Sweet & Maxwell, London 1993, chapter 9; S. Gronowski, Ustawa antymonopolowa. Komentarz, Warszawa 1999, p. 99 and the following R. Whish, Competition Law, Third edition, Butterworths, London, Edinburgh, 1993, pp. 270278. 30 Exemplified by the case Ferry Operators, OJ [1997] L 26/23. 31 Exemplified by the case BELASCO, OJ [1986] L 232/15. 32 H. Hovenkamp, Federal Antitrust Policy, pp. 140184. 33 EC decisions: COMP/E-1/37.512 Vitamins, COMP IV/33.126 and 33.322, COMP/C.38.279/F3-French beef, COMP/E-1/37.152 Plasterboard, COMP/E-1/37.370-Sorbates, COMP 94/599/EC (PCV II) [OJ] 1994 L 239/14, COMP 89/191/EEC (PCV I) [OJ] 1989 L74/21, COMP 86/398/EEC (Polypropylene) [OJ] 1986 L 230/1) and 69/243/EEC (Dyestuffs) [OJ] 1969 L 195/11). Decisions of the UOKiK President: RPZ-21/2002; RPZ-36/2005; DO-II-500-893/1285/SS; DAR-15/2006; DOK-99/2007; DOK-7/2009. Order of the Court of Competition and Consumer Protection XVII Amr 8/94.
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As cartels are particularly detrimental to market competition, the European Commission imposes especially high fines on their participants. Between 19902011, the total amount of cartel fines imposed in the EU exceeded EUR 17 bn. In the case of the car-glass cartel, the fine imposed on its participants in 2008 amounted to EUR 1.400 m; in the case of the elevators and escalators cartel, the fine totaled EUR 1.100 m34. Having said that, pecuniary penalties imposed by the authorities are not the only problem for the participants of a cartel. They might also need to face the consequences of private enforcement of competition law whereby company which suffered losses as a result of the operation of a cartel may file for damages and be compensated for profits lots. Cartel participants that wish to avoid painful fines may take advantage of the leniency procedure. It consists of a reduction or non-imposition of a pecuniary penalty on the company that was first to inform the competent authority about the existence of a cartel and submits data on its duration, operation and market consequences. The leniency procedure helps competition law enforcement bodies to uncover cartels. The scale of cartel fines may thus be dependent upon the tendency among cartel participants to cooperate with the competent authorities in the course of the proceedings. In order to reduce transaction costs, strategic alliances in marketing may also take the form of vertical agreements between producers and distributors35. Transaction costs are of key importance when deciding on how to build marketing channels: as an organizational part of a given company or long-term distribution agreements with independent distributors36. Long-term selective or exclusive agreements are very often applied together with distribution franchising agreements. They are anti-competitive if they excessively restrict the independence of the participating distributors, especially by interfering with their pricing and purchase policies. Both European and Polish competition law prevents such agreements an important realization for managers responsible for the development of distribution networks37 In numerical terms, the decisional practice of the UOKiK President on anti-competitive agreements
http://ec.europa.eu/competition/cartels/statistics/statistics.pdf (23 September 2011). O.E. Williamson, Markets and Hierarchies. Analysis and Antitrust Implications, New York, London 1983. 36 A. Fornalczyk, Strategia dominacji rynkowej a ochrona konkurencji na wsplnym rynku Unii Europejskiej (na przykadzie organizowania dystrybucji) [in:] J. W. Wiktor (ed.), Euromarketing. Koncepcje, strategie, metody, Krakw 1999, pp. 6081. 37 EC decisions: COMP/IV/31.42831.432 Yves Rocher; COMP. IV/35.733 VW; COMP/F-2/36.693, COMP/36.264-Mercedes-Benz, COMP/E2/36623 36820 SEP and others/ Automobiles Peugeot SA, COMP IV-A/00004-03344 Grundig-Consten. COMP.F.1/35.918, COMP/ IV/26825 Prym-Beka; COMP/IV/30570 Whisky and Gin; COMP/E-2/36.041/PO Michelin. CFI judgement T-203/01 Michelin, ECR [2003] II-4071; ECJ judgement 56 and 58/64 ConstenGrundig [1966] ECR 299. Decision of the UOKiK President: WR-32/98.
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Concentrations restrict market competition in most cases, decisive for a competition law assessment is the scale of that restriction. Competition law stipulates that if a market is dominated by a company created as a result of a merger, or by a capital group created by acquisition, the appropriate competition law body is likely to issue a negative or conditional decision in that case. Divestiture is a usual approval condition for a new company or capital group. When advising a company or a capital group to gain market power by way of a concentration, it is worth stressing the need to perform a pre-merger assessment of the operation in light of competition law criteria. A pre-emptive evaluation conducted within the company will save it crucial time and money during the official investigation and will allow it to better prepare the notification documents that must be submit to the relevant authority. Companies often perceive the duty to notify concentrations which meet the criteria of specific competition law regimes as an obstacle to such transactions. Statistics show, however, that the European Commission does not block transaction justified by economic reasons. Between 19902011, the Commission received a total of 476 notifications. Only 36 of them underwent a more detailed assessment (they went through to the 2nd stage of the procedure) as a result of which, 21 negative and 4 conditional decisions were ultimately issued42.
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due to technical or technological innovations or efficient goods distribution which reduces the dominant companys transaction costs. Strategic alliances, as long-term agreements on business cooperation, may contribute to the achievement of any of the aforementioned elements of market success. They should not, however, take the form of cartels that monopolize the market (horizontal agreements) and should not restrict competition by limiting the pricing and purchasing independence of distributors (vertical agreements). Economic importance of cooperation and competition was correctly defined by A.M. Brandenburger and B.J. Nalebuff as co-opetition, that is, cooperation in value creation and competition in its division44. Value is created in the production process (R&D, techniques and technology) and divided on the market where competition is protected by the law. The strategy of achieving and maintaining market dominance should not infringe competition law if a company wishes to avoid becoming subject to enforcement proceedings leading to the prohibition of its anti-competitive or exploitive practices as well as a pecuniary penalty. Concentrations meeting the criteria specified in competition law are subject to a notification duty to the relevant competition body. Well drafted notification documents, preceded by an initial assessment of the probability of a positive decision, shorten the wait for an official decision to be taken by the relevant authority. This, in turn, translates into cost savings in the transaction budget. Managers who conquer markets following P. Kotlers recommendations should be aware of these facts.
Literature
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