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The Desktop Revolution is Here What is Driving the Virtual Desktop? VMware View 4 Built for Desktops VMware View 4 Deployment VMware View 4 Next Steps Q&A
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
We spend too much time recovering lost data from stolen laptops.
important asset.
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
$3 $3
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Increasing IT costs
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
2009
PColP
VMware 1st
Most proven, mature technology Over 1 million seats sold, 7000+ customers Over 1700 channel partners selling View Broadest technology ecosystem
2008
VMware 1st
2006
VDI
2004
2001
ESX
VMware 1st
2000
1999
Workstation
VMware 1st
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
User
Anytime, anywhere access Device, OS and apps diversity Increasing IT costs
IT
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Data
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Data
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Profile
Persona
Persona
Apps
Persona Apps OS Apps OS Apps OS
OS
Persona
Data
Persona Apps
Data
OS
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
IT Control Desktops and data are secure in datacenter Manage from a central location Reduced Costs
End-User Freedom Desktops tied to end user identity not devices Applications and data available 24/7 Rich desktop experience
Persona Apps OS
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
User Experience
PCoIP Protocol View Multimedia View Display View Direct View Print Offline
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Reduces IT costs
OPEX Savings
Average 50% fewer help desk calls 55% reduced desktop management time Ability to provision users in minutes Patch or update from a single image
Increased Productivity
68% reduced end-user downtime Automated desktop and data backup
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Management
VMware View Manager Vmware View Composer VMware ThinApp
User Experience
PCoIP Print Multi-monitor display Multimedia USB redirection
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
User Experience
PCoIP Protocol View Multimedia View Display View Direct View Print Offline
Management
View Manager View Composer vCenter ThinApp
Platform
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Availability
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Scalability
vCenter
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Performance
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
User Experience
PCoIP Protocol View Multimedia View Display View Direct View Print Offline
Management
View Manager View Composer vCenter ThinApp
Platform
Benefits
Scales for enterprise wide deployments High desktop availability High VM density
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
User Experience
PCoIP Protocol View Multimedia View Display View Direct View Print Offline
Management
View Manager View Composer ThinApp
Features Provision, deploy and manage desktops centrally Single image management Application virtualization
Platform
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Deploy Desktops
5 steps to implement
Define CS Admin Install License
Other Vendors
Create Install Install
Configure
Install
Run
Run
Install
Run
Install
Install
Configure
Install
VMware View is easier to deploy and manage than competitive offerings The Tolly Group
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Manage Desktops
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Provision Desktops
Template
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Manage Desktops
Data stored centrally SSL encrypted connections Security Server Integration with SecurID for two-factor authentication Single Sign On Support
Smart Card Proximity Card Biometric authentication
Security Server
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Manage Desktops
Balance loads of multiple terminal servers Monitor and audit within View Manager
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Application Application
Base Image Highly managed OS disk Reduce provisioning time Simplified updates and patches
Operating System Operating System
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
View Composer
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Image Updates
Quick provisioning Simplify update, patch, and upgrade activities while retaining user settings Guarantee updates are applied to every desktop
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Application Virtualization
Operating System
Application
App Files
Application
App Files
Benefits
Minimize the number of desktop images managed Streamline application patch updates Enable the use of multiple versions of applications
Application sandbox Application sandbox
VOS
VOS
Operating System
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Application Virtualization
Redirect all application writes to the user data disk, by default Reduce the number of master images and size of base disk Provide simplified entitlement, deployment, and management of applications Seamlessly update users Reduce storage costs
Application updates are kind of a non-event now Norton Healthcare
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
User Experience
PCoIP Protocol View Multimedia View Display View Direct View Print Offline
Management
View Manager View Composer ThinApp
Benefits Quick and easy deployment Simple, secure, and scalable 50% TCO reduction
Platform
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
User Experience
PCoIP Protocol View Multimedia View Display View Direct View Print Offline
Management
View Manager View Composer vCenter ThinApp
Platform
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Display Protocol
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Mobile Users
Device flexibility 24x7 access Custom apps Install requirements Best user experience across all apps
Device flexibility Disconnected Multiple apps Best user experience across all apps Remote office
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
User Experience
PCoIP Protocol View Multimedia View Display View Direct View Print Offline
Benefits Task worker to power user support Seamless user experience LAN, WAN and offline access
Management
View Manager View Composer vCenter ThinApp
Platform
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
User Experience
PCoIP Protocol View Multimedia View Display View Direct View Print Offline
High Availability
High VM Density
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Reduces IT costs
Provide a continuous availability of desktops Ensure highly available desktop Provide a costeffective, simpler, and more reliable disaster recovery solution
Eliminate the need for moves, adds, or changes Allow third parties to access corporate applications in secure, controlled way Expedite integration of companies in mergers and acquisition scenarios
Provide offshore developers control while keeping IP in the data center Remove the need of IT resources at branch Manage remotely desktops centralized at branch or in corporate datacenter
Reduce high costs, and application compatibility with OS migrations Extend life of existing desktop hardware to access virtual Windows PC desktops Reduce application conflicts and costly application porting
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
..
Virtualize Windows XP or Vista applications using ThinApp Start Windows 7 Pilot Use VMware View to deploy Windows 7 as virtual desktop with full application compatibility
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
University of Toledo
Challenges
Limited IT resources Difficult to secure information on local hard drives Time consuming application upgrades Limited availability for student lab time No remote access to applications or University resources
Solution
VMware View with View Composer and ThinApp ThinApp on shared network drive Thin clients on campus Both LAN and WAN access
VMware View really extends the boundaries of the university out to our students wherever they arestudents can access their H drives, applications, and network resources even if theyre off campus. Joshua Spencer, Desktop Development, University of Toledo
Results
Over 2000 computers have access to over 30 virtual apps through ThinApp 500 virtual desktops Student labs now available 24 x 7 x 365 from any network connection Upgrades with Thin App take five minutes from single point Able to provision virtual desktop in under two minutes
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Norton Healthcare
Challenges
Current architecture was Citrix XenApp with thin clients and wireless carts Poor performance and some apps were not available in this model Providers wanted a similar experience to a normal PC High number of support calls
Solution
VMware View with View Composer Re-use Thin Clients on wireless carts onsite Both LAN and WAN access
Our physicians could go to a thin client, login, access a patient list and then walk down the hall to another thin client, and their patient list would be right where they left it. The staff recognized the benefit of that capability immediately. Brian Cox Director of Customer Service, Norton Healthcare
Results
950 virtual desktops in production 92% reduction in help desk calls Easy to use "follow me" desktop with no application compatibility issues Upgrades accomplished in a fraction of the time High level of end user satisfaction Familiar desktop experience Ability to customize
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
View Premier
$150
$250
Experimental in View 4
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
VMware View 4 Enterprise class virtualization platform Streamlined installation Simplified management Flexible desktop provisioning Validated reference architectures High-impact user experience
Citrix XenDesktop
Microsoft RDS
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Thank You!
Appendix
Pilot group of 50500 users Each user gets a dedicated desktop Leverage existing processes and management
View Manager
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
View Manager
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
View Manager
View Manager
Stream Applications
ThinApp
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Application upgrades are kind of a non-event now .[we] received zero helpdesk calls for the virtual desktops.
Brian Cox , Director of Customer Service, Norton Healthcare
VMware View really extends the boundaries of the university out to our students wherever they are.
Josh Spencer, Team Lead, Desktop Development Group, University of Toledo
We could provide a workstation to any client, in any seat, at any office in the world in just 8 minutes.
Frank Sabatelli, Director of Virtual Technology Infrastructure, IQOR
By using VMware View, we were able to provide a virtual desktop, with all Banner applications functional, to 2,500 users 10 days post merger.
Pat Hanks, Senior Director, Information Services, Banner Health
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Thin Clients
Management / Security
Servers / Storage
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Strategic Value
View Upgrade Service Plan and Design for VMware ThinApp Plan & Design for VMware View
Adopt
Expand
Standardize
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
$500
$0 Traditional PC
IT Help Desk Staff Devices
VMWare View
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.