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The hardware and software requirements described below are provided as general requirements. Individual factors to consider that can affect these requirements include: Number of servers involved and how they are configured Dependency of Microsoft Dynamics CRM on Microsoft SQL Server 2005 (http://www.microsoft.com/sql) Number of users the Microsoft Dynamics CRM implementation will support Integration of Microsoft Dynamics CRM with Microsoft Exchange servers (http://www.microsoft.com/exchange) Performance of your servers and the local area network (LAN) Whether or not you already have Microsoft SQL Server Reporting Services installed (http://www.microsoft.com/sql/technologies/reporting) The Microsoft Dynamics CRM 4.0 Implementation Guide provides detailed information about the installation and implementation requirements for Microsoft Dynamics CRM 4.0. The following additional installation topics are covered in chapter 3 of the guide: Multiple-server deployment (including hardware recommendations for Microsoft SQL Server and Exchange Server) Single-server deployment Installing Microsoft Dynamics CRM on a virtual machine Using special and extended characters Planning server requirements for reporting Overview Microsoft Dynamics CRM 4.0 is a fully integrated customer relationship management (CRM) system. Microsoft Dynamics CRM gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. With tools to enhance your company's sales, marketing, and customer service processesalong with native Microsoft Office Outlook integrationMicrosoft Dynamics CRM delivers a fast, flexible, and affordable solution. Microsoft Dynamics CRM helps you drive consistent and measurable improvement in everyday business processes.
Marketing: A clearer view of customers and more informed marketing investments Sales: Get more leads and close more business Customer service: Provide more value to customers
Minimum 10/100 Mbps Microsoft Windows Server 2008, Standard, Enterprise, Datacenter, and Web Server editions Microsoft Windows Server 2003, Standard, Enterprise, or Web editions (with SP2 or R2 or later) Microsoft Windows Server 2003, Small Business R2 editions All with the latest service pack (SP)
Recommended Dual 10/100/1000 Mbps Microsoft Windows Server 2008, Standard, Enterprise, Datacenter, and Web Server editions Microsoft Windows Server 2003, Standard, Enterprise, or Web editions (with SP2 or R2 or later) Microsoft Windows Server 2003, Small Business R2 editions All with the latest SP, or Windows Server 2008 Version 6.0 or Version 7.0
The computer that is running Microsoft Dynamics CRM server must also have access to computers in the same Active Directory service domain that are running: Microsoft SQL Server 2005 Microsoft Exchange Server 2003 with the latest SP
Version 6.0 (included with Windows Server 2003) or Version 7.0 (included with Windows Server 2008)
Note: For information about known issues that may occur when you install or run Microsoft Dynamics CRM Server on Windows Server 2008, see Support for Microsoft Dynamics CRM 4.0 on Windows Server 2008-based computers. Microsoft Windows Server 2000 editions are not supported for installing and running this version of Microsoft Dynamics CRM server.
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Versie 2008.01.01