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IBM Fibre Channel

IBM

Problem Determination Guide

IBM Fibre Channel IBM Problem Determination Guide
IBM Fibre Channel IBM Problem Determination Guide
IBM Fibre Channel IBM Problem Determination Guide
IBM Fibre Channel IBM Problem Determination Guide
IBM Fibre Channel IBM Problem Determination Guide
IBM Fibre Channel IBM Problem Determination Guide
IBM Fibre Channel IBM Problem Determination Guide
IBM Fibre Channel IBM Problem Determination Guide
IBM Fibre Channel IBM Problem Determination Guide
IBM Fibre Channel IBM Problem Determination Guide
IBM Fibre Channel IBM Problem Determination Guide
IBM Fibre Channel IBM Problem Determination Guide
IBM Fibre Channel IBM Problem Determination Guide
IBM Fibre Channel IBM Problem Determination Guide
IBM Fibre Channel IBM Problem Determination Guide
IBM Fibre Channel IBM Problem Determination Guide
IBM Fibre Channel IBM Problem Determination Guide
IBM Fibre Channel IBM Problem Determination Guide
IBM Fibre Channel IBM Problem Determination Guide
IBM Fibre Channel IBM Problem Determination Guide
IBM Fibre Channel IBM Problem Determination Guide
IBM Fibre Channel IBM Problem Determination Guide
IBM Fibre Channel IBM Problem Determination Guide
IBM Fibre Channel IBM Problem Determination Guide
IBM Fibre Channel IBM Problem Determination Guide
IBM Fibre Channel IBM Problem Determination Guide
IBM Fibre Channel IBM Problem Determination Guide
IBM Fibre Channel IBM Problem Determination Guide
IBM Fibre Channel IBM Problem Determination Guide
IBM Fibre Channel IBM Problem Determination Guide

IBM Fibre Channel

IBM

Problem Determination Guide

Fibre Channel Problem Determination Guide:

Before using this information and the product it supports, be sure to read the general information under “Notices” on page 352.

Second Edition (April 2002)

Notices

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement might not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM might make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time.

This publication was developed for products and services offered in the United States of America. IBM might not offer the products, services, or features discussed in this document in other countries, and the information is subject to change without notice. Consult your local IBM representative for information on the products, services, and features available in your area.

Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing representative.

Trademarks:

Note:

The following terms are trademarks of International Business Machines Corporation in the United States, other countries, or both: AT, FAStT MSJ, IBM, Micro Channel, Netfinity, ThinkPad, XGA, xSeries.

ActionMedia, Celeron, LANDesk, MMX, Pentium and Proshare are trademarks or registered trademarks of Intel Corporation in the United States, other countries, or both.

Java and all Java-based trademarks and logos are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds.

Microsoft, Windows, Windows NT, and the Windows logo are registered trademarks of Microsoft Corporation in the United States, other countries, or both.

Other company, product and service names used in this publication might be trademarks or service marks of other corporations.

Fibre Channel Problem Determination Guide

© Copyright International Business Machines Corporation 2002. All rights reserved.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Contents

Chapter 1. Introduction to Fibre Channel problem determination

. Installation and service

About this book

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1

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1

Chapter 2. Problem determination starting

points

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3

Problem determination tools

3

Considerations before starting PD maps

 

4

File

. Starting points for problem determination

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5

5

General

5

Specific problem

6

PD maps and

6

Chapter 3. Problem determination

 

9

Configuration Type PD map

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10

RAID Controller Passive PD

11

Cluster Resource PD map

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Boot-up Delay PD

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Systems Management PD map

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Hub/Switch PD map 1

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Hub/Switch PD map

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Check Connections PD map

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Fibre Path PD map

1 .

2 .

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Fibre Path PD map

Single Path Fail PD map 1

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Single Path Fail PD map 2

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21

Common Path PD map 1

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Common Path PD map 2

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24

Device PD map 1 Device PD map 2

. Diagnosing with SANavigator PD map 1

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26

Diagnosing with SANavigator PD map 2

 

28

Diagnosing with SANavigator PD map 3

29

Diagnosing with SANavigator - Intermittent

 

Failures PD map

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30

Intermittent Failures PD tables

 

31

Intermittent PD table - Controller

31

Intermittent PD table - Host bus adapter

32

Controller Fatal Event Logged PD map 1

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Controller Fatal Event Logged PD map 2

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Controller Fatal Event Logged PD map 3

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HBA Fatal Event Logged PD map

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36

Linux port configuration PD map 1

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Linux port configuration PD map 2

38

Chapter 4. Introduction to FAStT MSJ

 

39

The SAN environment

Host agent .

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39

Overview of the IBM FAStT Management Suite

39

FAStT MSJ system

40

FAStT MSJ client interface

Installing and getting

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40

41

41

Initial installation

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41

Installing FAStT MSJ

42

Uninstalling FAStT MSJ

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44

Getting started

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45

Basic features overview

46

Features

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46

. Connecting to hosts

Options.

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47

48

49

Polling interval

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Security

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49

49

The Help menu .

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50

Diagnostics and utilities

50

. Viewing adapter information

Viewing logs

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51

52

NVRAM settings

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56

Utilities.

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60

. Saving a configuration to a

Diagnostics

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61

66

Loading a configuration from a

67

 

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67

Opening a Saving a group

. SAN port configuration

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67

68

Configuring Fibre Channel

 

68

Configuring LUNs for a device

73

Viewing adapter, device, and path information

77

Editing persistent configuration data

79

Saving and printing the host configuration

80

Using the failover watcher

80

Chapter 5. Introduction to SANavigator . 83

System

83

Installing SANavigator and getting

84

Windows installation and uninstallation

 

84

Linux installation and uninstallation

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85

SANavigator

Help .

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88

Starting SANavigator server and client

89

Starting in Windows

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89

Starting in

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89

Initial discovery when client and server are on one

computer

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90

Initial discovery when client and server are on different computers

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91

SANavigator main window

91

Working with SAN files

93

Creating a new SAN Opening an existing SAN

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93

93

Saving a SAN

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93

Exporting

a

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94

Importing a SAN

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94

SANavigator server

94

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. Configuring your SAN environment

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94

95

96

LAN configuration and integration

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96

SNMP configuration

96

Discovering devices with SANavigator

97

Out-of-band discovery

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97

In-band

98

Discovery indicators

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98

SAN database

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99

Community strings

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99

Polling timing

. Monitoring the SAN environment

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99

100

Physical Map.

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100

Mini Map .

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103

Event Log.

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104

Device List

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106

Event

106

Indicator lights and problem indications

Overview

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176

Generating, viewing, and printing reports Generating reports Viewing a Exporting reports .

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107

107

107

107

Read Link Status (RLS) Diagnostics

Analyzing RLS Results

 

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179

179

180

181

Deleting a report Printing a report

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108

108

Running RLS Diagnostics How to set the baseline How to interpret results

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181

182

Device

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108

How to save Diagnostics results

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183

Discovery troubleshooting guide

 

109

Glossary

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112

Appendix H. PD hints — Hubs and .

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185

Appendix A. PD hints — RAID controller errors in the Windows NT event

117

. Switch and managed

Unmanaged hub

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185

185

Common error conditions

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117

Running

185

Event log details

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117

Alternative checks

187

Sense Key table

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120

ASC/ASCQ

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120

Appendix I. PD hints — Wrap plug

 

FRU code

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130

 

tests

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