People Helping People Global

Partnering with locals to end poverty

2010 Annual Report

Contents LETTER FROM THE EXECUTIVE DIRECTOR & PROGRAM MANAGER ................. 2 IN DEFENSE OF ZERO: MICROLENDING IN NICARAGUA .............................. 3
EL GORDO THE RAINY SEASON HERO ............................................................... 3

THE ISLAND COMMUNITY ............................................................... 4

J ULIANA THE GO-GETTER ........................................................................... 4

EXPANDING MARKETS: LUIS CANO & SAN JUAN DEL ORIENTE ...................... 5 2010 FINANCIAL HIGHLIGHTS .......................................................... 6
SACORROS SMILE ......................................................................................... 6

THANKS TO A LL OF OUR SUPPORTERS!................................................ 7

MERCEDES THANKS YOU!................................................................................. 7

WAYS TO G ET INVOLVED ............................................................... 9

1) STAY INFORMED ........................................................................................ 9 2) VOLUNTEER ............................................................................................. 9 3) P UT TOGETHER A TEAM FOR THE LOAN CHALLENGE ................................................. 9 4) BECOME A S USTAINER ................................................................................. 9

BOARD OF DIRECTORS ................................................................. 10

2010 Milestones
37 new microloans were issued to families living on less than $2 a day. This has improved the lives of over 175 family members. 20 talented artisans were given contracts for their fair-t rade products. The artisans fare from Nicaragua, El Salvador, and Guatemala, and the products are sold in the more competitive U.S. markets. 4 new lending groups were created. These loans will be issued in March 2011, starting over 40 new families on the path out of extrem e poverty.
People Helping People Global 2010 Annual Report 1

Let ter from th e Exec u tive Direc tor & Program Man ager
Dear Supporter s, We are writing to you from a breezy, colonial-style caf in th e center of th e oldest city in the Americas Granada, Nicaragua. Aside from the unique distinction of being the oldest city, Granada has served as home to the International Office of People Helping People Global since September 2009. Th e past eighteen months have been full of many challenges but far more amazing successes. This Annual Report hopes to highlight many of them. We would like to introduce you to som e of the amazing people that we have been able to h elp thanks to your gracious contributions of both time and money. Our goal at PHPG is to provide you with as much information as you could ever want. We believe that its essential for our supporter s to have no question of who they are h elping and how th eir contributions are being used. So, if you have questions that go beyond the scope of this report, please feel free to check out our website or contact us per sonally at (804) 859-5597. Our biggest accomplishment last year was rolling out our microlending program. In March, we started with seventeen loan recipients in the Avelardo Enrique community, located southwest of Granada. We then expanded in September to thirty-seven loans by adding a second group in Avelardo Enrique and establishing a new community group in the I slands to the east of Granada. Nearly every one of our loan recipients has shown extrem e improvements in th eir financial and emotional situations. Many have gone on to create savings accounts, while other s have improved their homes by adding a latrine or turning their walls of plastic into tin, wood, or cement. We believe that this success is due to our unique lending model. We are one of the few microfinance groups in the world that offer 0% interest microloans. This goes against what many groups in the industry currently believe people also once believed that the worlds extrem e poor were not credit-worthy, and now they are considered better cr edit risks than those of us in the developed world. We are standing strong behind our decision to charge no interest due to our incredibly successful results. We believe that this model is th e way of the future for microfinance. We like to describe this method as a hybrid between modern-day philanthropy and microfinance. You still get the benefits of reusable capital from the microfinance model; however, we also rely on donors to support this system so that we dont have to charge our loan r ecipients interest. Often, in the microfinance world loan recipients tend to end up in a worse position than when they began. We believe that by not charging interest, we are helping our recipients escape poverty instead of forcing them deeper into its vicious cycle. We want to thank you all for believing in our mission and trusting us to develop a system that would truly change peoples lives for the better. Because of your support, we have already been able to change the lives of hundr eds of individuals. Please help us spread th e word so that we can change thousands and eventually millions of lives for the better. Heres to making extreme poverty history. Isabel with some children from the Avelardo Enrique community outside of Granada, Nicaragua

Alex with PHPG loan officers, Gilbert and Marcela

Alexander D. Tuck President & Executive Director

Isabel Gamm VP & Program Manager

People Helping People Global

2010 Annual Report

I n Defen s e of Zero: Mic rolen d in g in Nic aragu a

In 2006, th e Nobel Prize Committee changed the world of philanthropy by awarding Muhammed Yunus and the Grameen Bank the Nobel Prize in Economics. A thirty-year-old industry that was virtually unknown to most of th e world was thrust into th e forefront of modern-day giving. With this kind of immediate 21st C entury-popularity comes the good tons of funding, new companies, and success stories and the bad tons of wasted funds and corruption. Nicaragua has been th e perfect place to observe all of these good and bad occurrences. Th ere were several microfinance organizations that were operating in Nicaragua for many years before the boom that followed the Nobel Committee announcement. Over the past five years, that number has exploded into the hundreds (and som e argue the thousands). For the first few year s, th e increase in microfinance funding started to help alleviate th e extrem e poverty across the country. However, the industry leaders around the world started to push for the microfinance institutions (MFI s) to expand rapidly in order to be able to reach mor e individuals in need. In order to do this, many MFIs decided that increasing the interest that th ey charged for these microloans was the best option. Many in th e industry justified this move by likening it to the current-day l ending practices in the industrialized nations. However, comparing the two makes about as much sense as comparing the needs of a Philadelphia inner-city school child to that of a rural West Texas student. This move towards charging higher interest rates functioned as a welcome mat for many unscrupulous lenders to enter the mark et. It has literally become a get-rich-quick schem e in many parts of the world. It was not unusual to see MFIs charging upwards of 80% annual interest on these microloans. At th ese rates, it is quite difficult for these loan r ecipients to be better off than when they took out the loans. In Nicaragua, the loan recipients decided that they wer e not going to be taken advantage of anymore, and the No Pago (no pay) m ovement was born. Repayment rates dropped from the 98 percent levels to somewh ere in the 40 to 50 percent range. People knew that not r epaying meant that their houses would be raided by these lenders and that th ey would be threatened with physical violence. However, they knew that this was a small price to pay to send a message to the MFIs who were taking advantage of them. That is wh ere we came in. We are very convinced that microcredit is one of th e best ways to provide individuals with a way out of extrem e poverty. The unique thing about this method of philanthropy is that th e money is reusable among many b eneficiaries. Also, peopl e who receive loans are not receiving a handout. Th ey are r esponsible for repaying the loans, and this creates a sense of empowerment and independence that does not occur with other forms of aid. But how do we maximize our clients chance for success and combat the No Pago movement at the same time? We came up with the idea of charging zero percent interest. This allows the full principal to be used by our client, and we ask our donors to cover the cost of facilitating the loans. This combines the benefits of microcredit with the principles of philanthropy. Plus, our clients have no reason to not repay anymore they arent paying any interest! So far, we have seen our r epayment rates remain above 90 percent. Our loan r ecipients smile wh en th ey see us in the distance. They share stories with us about their business success and their happy children. We walk into their newly renovated houses with new walls, a solid roof, and maybe even a brand new latrine in th e backyard. Its working. Our clients are beating extr eme poverty. Theyre building better lives for their families. And they are repaying their loans so that other s in th eir community can do the same thing.

E l Gordo The Rainy S eason Hero Wilmur, aka El Gordo, came to us in February of last year to inquire about a loan that would help him expand his store and cheese business. Half of the time, Wilmur runs th e store and spends time with his children, while the other half, he leaves the keys with his wife and sets out on foot to sell cheese door-to-door. On top of his incredible work ethic, Wilmur shows extreme compassion for his neighbors. During the rainy season wh en times are the toughest around Nicaragua, Wilmur offers his customers food on credit until they are able to repay knowing, of course, that could be month s from th en. El Gordo truly is the h ero of his town during rainy season.
People Helping People Global 2010 Annual Report 3

Th e Is lan d Com mu n ity

Lying to the east of Granadas beautiful colonial center are the equally amazing Isletas de Granada. Th ere ar e over 1,000 of these tiny islands, among which two totally different communities cohabitate. One community consists of th e super-wealthy from different parts of Latin America, the States, and Europe. The other community consists of fishing families who struggle to f eed their children, drink contaminated water straight from the lake, and often lack a latrine or even four solid walls to sleep in. We had h eard of this dichotomy that existed on the islands, and we really wanted to investigate a way to get involved with these families. In September, we were lucky enough to strike up a conversation with one of the local tour guides in town, Leo. Interestingly enough, Leo grew up in the island community, and h e was very excited to introduce us to his former neighbors. Leo Tours gave us a free ride out to his parents island, where the r est of th e neighbors would meet us. It was quite the sight to see th ese throngs of individuals (some of whom would have qualified for Social Security in the States many years ago) paddling our way in their barely-afloat vessels. Each of them told th eir story and asked many questions about our organization and our microlending program. While many of the stories were heart-wrenching, they were also full of hope. After much deliberation, we decided which individuals would be part of the first group of loan recipients from the island community. Each of them is working hard to repay so that th eir neighbors may have the sam e opportunity that they did. So far, th eir community has a perfect repayment rate. We expect this trend to continue with this group. Th ey care about th eir families and neighbors too much to fail.

Juliana The Go-G et t er In life there are two types of people: those that choose to just live and those that choose to do more. Th e first type of person does not go above or beyond any expectations that they set for themselves, and th ey do what they need to in order to get by. Th e second type of individual, the go-getter, is the one that accepts every challenge and tries to achieve every goal that h e or she sets. These are the people that choose to excel. Juliana belongs in the latter of th ese two groups. She is one of the thirty-seven loan recipients with which PHPG currently partners. Juliana took out a loan from our organization to improve her familys small business of catching and selling fish. Before receiving a loan from PHPG, each r ecipient must select a repayment plan. We offer recipients anywhere from six to eighteen months to repay their interest-free loan. When Isabel Gamm, our Program Manager, met with Juliana to discuss her repayment plan, Juliana was quick to inform Isabel that six months is too long. Four months is all I need! Juliana insisted, we are trustworthy people, and we ar e very grateful to have this chance to make our lives better. We are people of th e islands. Fishing is all we know, and we know what we need to be successful. After th e interview, Isabel was both confused and inspired by their intense confidence to repay in only four months. Due to th e results we have seen from Juliana, including punctual repayments and various home improvements, Isabel admits that sh e should not have doubted Julianas judgment. Juliana is one month away from successfully completing the r epayment of her loan. She has been a stellar example of honesty, and she has demonstrated without question h er devotion to improving her business. PHPG is glad to have worked with Juliana, and we wish her th e best of luck. We expect to see her continual success thanks to her gogetter attitude.

People Helping People Global

2010 Annual Report

Exp an d in g Markets : Lu is Can o & San Ju an d el Orien te

Resting on the edge of th e crater overlooking Laguna Apoyo lays one of the most renowned regions in Nicaragua. This region, San Juan del Oriente, is famous for their production of incredible, intricate, and unique ceramics. In Nicaragua, specific regions are known for specific products, and in the region of San Juan del Oriente, one can count on finding anything and everything made of clay. Due to San Juan del Orientes claim-tofame in the ceramics world, one would expect that the people of this region do not face the sam e levels of poverty as the rest of Nicaragua. However, this is not true. Th e people of San Juan, almost all of whom are ceramic artisans, face the same issues that com e along with poverty, including hunger, inadequate living conditions, and poor health. Just because the artisans of San Juan del Oriente produce exquisite product does not m ean th ere ar e people able or willing to buy these things. Most locals cannot afford artisan ceramics and the tourists who can, are few and far between. Tourism comes and goes like waves in Nicaragua. However even when it is high tourist season, the artisans still struggle to mak e a living, because th ey are forced to compete amongst each other to make a sale. This tends to drive down the prices, l eaving the many skilled artisans receiving almost no profit from their hard labor. People Helping People Globals Expanding Markets Program works directly with artisans from different regions of Nicaragua. We have established a fair-trade price model for the products that we purchase, which is based on time and material cost. We have also put in place a system of contracts with these artisans, giving them a source of guaranteed annual income. PHPG employs three amazing artisans from San Juan del Oriente. The youngest and most driven of th e thr ee artisans is Luis Cano. We met Luis in the streets of Granada where he sells his clay artisan products. Luiss specialty products ar e his ocarinas, also known as animal whistles. These little whistles ar e colorful, detailed, and sweet sounding they also tend to be quite successful in catching any tourists attention. Luiss whole family works in the clay business. This includes his parents, his nine broth ers and sisters, and the countless number of cousins and in-laws. Together th e Canos produce a wide variety of ceramic products, which include ornaments, decorative wall plates, cups, vases, candleholders, and, of course, th e popular ocarinas. Working with clay is difficult and very dependent on the weather. Sadly, they often find their entire inventory ruined due to harsh rainfall or sunless days. The Canos put endless hours into their work and even still, money is tight. There are times wh en Luis spends all day walking the streets of Granada attempting to sell his whistl es. On th e days in which he does not have adequate sales, h e is often forced to spend the night sleeping on the cold streets. Since working with PHPG, Luis and his family have endur ed fewer hardships. They can now rely on the guaranteed sales and income from our organization to push them through their hard times. PHPG would like to give a special thanks to our supporter s that consistently purchase our fair-trade products. By buying these items you are helping PHPG support a growing number of artisan families. Through supporting our Expanding Markets Program, you are h elping artisans such as Luis, say goodbye to the many hardships of a life in poverty.

People Helping People Global

2010 Annual Report

20 10 Fin an c ial High ligh ts

2010 Revenue
Program Revenue Contributions & Grants Events Miscellaneous Total Revenue $ 10,135 $ 8,586 $ 7,259 $ 1,234 $ 27,214 37 % 31.5 % 27 % 4.5 % 100 %

2010 Expenses
Program Services Administration Fundraising Total Expenses $ 15,018 $ 3,069 $ 2,001 $ 20,088 75 % 15 % 10 % 100 %

Sacorro s Sm ile Posing outside of her home with two of h er children, Sacorro smiles for th e cam era. Sacorro has many reasons to smile: beautiful children, decent health, four semi-solid walls, and a future PHPG loan that will help her get h er snack shop off of the ground. Sacorro came to us a f ew months ago with the hope that we would be able to finance her business idea. Like many of our oth er loan recipients, her main goal of borrowing from us is to help make her childrens lives better. Th e truth isshe will. With barely any capital at the start, Sacorro developed a modest snack shop which allows her family to survive. With a loan from PHPG, Sacorro will be able to take her business to the next level. Her business acumen is already th ere. She just needs the funding to make it a success.
People Helping People Global 2010 Annual Report 6

Th an ks to A ll of Ou r Su ppor t ers!
Reflects monetary contributions made between Jan. 1, 2010 and Dec. 31, 2010. Please see our website for 2011 levels. Leaders $500 - $999 Community Lutheran Eileen Volquez Builders $250 - $499 Deb & Gary Ellefson Patrick & Cynthia Hansen Friends $100 - $249 Antoinette Phillips Ashley Barnette Autumn & Josh Bondesen Barbara Erie Beth & Jerome Cole Brett & Mich ele Phillips Dan & Jan Steinbauer Dianne & Robert Kimmes Donald Sonstegard Trust Edward & Laura Dail Mercedes t hanks y ou!

PHPG strives to acknowledge our donors accurat ely. If we have misspelled or omitted your name, please accept our apologies and contact Al ex Tuck at alex@peoplehelpingpeopleglobal.org. Timothy & Colleen Pratt Tomasz Jemczura Tyler Sonstegard Donors Undisclosed Amount Aliza Sterling Allison Muth Andrew Guidarelli Ariana & Erik Wammer Barb & Jerry Lindberg Beth & Tom Tailer Beverly & Hal Colston Bill & Marilee Cain Blake & Kendall Ellefson Bopta Lim Brian Chisom Brian Wohlert Brittany Lippard Casey Brennan Curt Gamm & Karen Dana Mueller David & Patricia Fondry David & Vanna Tuck Donna & Bruce Ellison Douglas & Patricia Reaves Duane & Kathy Schultz Elizabeth & Fred Griffin Emily Gliebe Erik Post Ethel & William Uhlir Fiddlehead Family Dentistry Gary & Pat Gildemeister Harald & Rebecca Aksdal Harold Houghton Heather Weeks James Ware Jan & Laurel Dech er Jane Coley Jen D'Erasmo Jerry & Barb Lindberg Jerry Audet

Elaine & Gary Sonstegard Ellen Schigg Elsie Sonstegard Edward Forst Gingi & Tim Schmitt Jonathan Dail Julie Sonstegard Trust Karen & Bill Windels Kevin & Irene Wr enner Kim & Michael Stavrinakis Kyle & Kim Ellefson Dr. Laurel Gamm & Dr. Charles Stephens Madeleine Mann Maja & Ryan Paape Margaret Oswald Mark & Joni Gamm Michelle Piche Nancy Geise Paul & Susan Ruess Rev. Dagmar Rosenberg

Mercedes is expected to mak e People Helping People Global history on March 1st . She is part of the inaugural loan group of PHPG, and she will be our first client to completely repay her loan. Mercedes is a hard-working woman, and we ar e pleased to have assisted her in improving her business and her life. We at PHPG would like to thank all our donors for allowing us to provide loans to deserving individuals such as Mercedes. Life is not easy in Nicaragua. Most homes are poorly constructed shacks made of plastic and wood scraps. A balanced diet is almost financially impossible. By offering zero-percent-interest loans to hard-working people like Mercedes, we are giving them a chance to change these trends. Thanks to our supporters, Mercedes has improved h er business selling fruit drinks and snacks to children outside of th e schoolyard near her hom e. Mercedes has also been able to save up enough money to repair her leaking roof. She remarked, next month when the water comes pouring down, my roof will stand strong. Mercedes is grateful to us for giving her a loan, and we are grateful to all of our supporter s for thinking globally and giving these individuals a chance to h elp them selves escape extreme poverty this year.

People Helping People Global

2010 Annual Report

Joan & Brian Peterson Joanne & Terry Ranney John & Linda Barksdale Jordan & Matt Cotto Joyce Larson Kathryn & Richard Clare Katja & Stephen Von Sitas Ken & Judy Tuck In memory of Kate Tailer Kristianna Post Kyle Walton Laura Sorkin Lauren Comet Leah & Kevin Taylor Lesley Jamieson Leslie & Antonie Allen Letty & Carlton Annis Maren Ellefson Margaret Corcoran Marie Jackson Marilyn & Fritz Swanson Marty & Ken Philbrick Mary & Bruce Post Mary Johnson Meghan Hartnett Melanie Sullivan Mervin & Lorraine Ingebritson Michael & Sandra Reynolds Milo Moore Mimi & Les Allen Neal Smith Norene Gulhaugen Patricia Miller Patricia Mielcarek Paul & Janel Gamm Rick Presson Robert & Jeannette Hines Robert & Vicki Stauffer Robin & William Muth Sal & Allen Simoneau Shirley & Terrence Raymond Steve Quickel Stuart Meyer Susan Gross Todd & Rebecca Purring Tyler Piche Vicki & David Milton Virginia & Burton Cross
People Helping People Global

Philanthropic Partners 156 American Bistro & Sports Lounge Anthill Antiques Ascension Lutheran Apple Mountain VT Gifts & Specialty Foods Applebee's Asiana House Bayberry Cottage Bella's boutique Big Daddy's Pizza Boloco Bueno y Sano Champlain Leather Chow! Bella Cosmic Bakery Crabtree & Evelyn Dakin Farm Dobra Tea Eastern Mountain Sports Ecco Farm House Tap & Grill Flynn Center Frog Hollow Good Shepherd Lutheran Hannafords Happy Trails Homeport Joanne Nail-Salon Kevin Smith's Kiss the Cook Leonardo's Pizza Leunig's Bistro Mad Hatter Manhattan Pizza & Pub McDonald's Metro Hair Mimmo's Mirabelles Monelle Muddy Water s New Moon One Eyed Jacques Quizno's Riras Sadie Katz Deli Salaam Salon Elizabeth The Scuffer

This is loan recipient, Jaqualina, with her two children. Jaqualina is part of the second group from Avelardo Enrique, and sh e has taken out a loan from us to expand her cash ew and firewood selling business. Spirit Dancer Books St. Albans Bowling Center Starbucks - Church St. Statements Sweetwaters Tradewinds University Mall UVM Athletics Video King Zabby & Elf's Stone Soup Volunteers Alex Shore Ani Post Rev. Elizabeth Griffin Janel Gamm Joanne Ranney Kelly Bowen Kristi Post Miriam Mayer Nancy Martin Sejal Vaywala Tenzin Lhakhang Zachary Zemore PHPG Fellows Andrew Guidarelli Ariana Wammer Christine McMahon Isaac Campbell

2010 Annual Report

W ays to Get I n volved

1) St ay In f orm ed
PHPG has many different ways for you to get th e latest information about our projects and events. Here is a list of them: Visit our website Go to www.PeopleHelpingPeopleGlobal.org. Like us on Facebook Go to www.facebook .com/MicroLending or find the link on our website. Sign up for our Newsletter Enter your email address on the front page of our website (its on the left-hand side) or email Alex at alex@PeopleHelpingPeopleGlobal.org. Read our blog Go to www.PHPGlobalNicaragua.blogspot.com or find the link on our website. Follow us on Twitter Go to www.twitter.com/PHPGlobalNGO. Join our LinkedIn Group Go to www.linkedin.com and search for People Helping People Global. Follow us on Jumo Go to www.jumo.com/PeopleHelpingPeopleGlobal. Ivania is part of the 2nd l ending group in Avelardo Enrique. We have our community meetings at her house. Here shes cl eaning fish to prepar e lunch for her four teenag e sons.

2) Vol u n t eer
We have tons of volunteer opportunities for every type of volunteer (That includes those of you who are interested in helping out in Nicaragua). Please check out our volunteer page to see some of the opportunities that we offer, and fill out th e volunteer survey at our website.

3) P ut t oget her a t e am f or Th e Lo an Ch al l en ge
This summer, a team of PHPG staff, Directors, and volunteers will be travelling to different parts of the country to talk to groups and organizations about extrem e poverty and how PHPG works to eradicate it. The goal of the tour is to get groups to commit to sponsoring a combined 100 new loans for families in Nicaragua and fund those loans by October 17, 2011 World Poverty Day. Groups will get to choose which families they would like to help, and then they would raise $200 for each loan that they decide to sponsor. For instance, if a church was inter ested in sponsoring three loans, then they would select the three families that they would like to help, and we would send out materials to them (including a picture of the recipient family to hang up in a common area, along with th eir story and other material about th e program). If you would like to put together your own group or get your company or church to take on The Loan Challenge, th en ch eck out the website, www.TheLoanChallenge.org, to see how to get started!

4) Bec om e a Su s t ai n er
We have r ecently added the option for our donor s to provide monthly contributions to PHPG instead of having to provide a lum p sum once or twice a year. For instance, if you gave $300 in total contributions last year, we are asking, instead, that you sign up to give $25 per month, which would r esult in the same level of giving. Doing this has two major benefits: 1) as an organization, having a monthly flow of income helps us better-plan our budget by guaranteeing a certain level of monthly cash flow, and 2) as a donor , you can better budget your annual giving to PHPG, making it more manageable plus you can always change th e amount that you would like to contribute if your financial situation ever should change. If youre interested in signing up, please go to our website, www.PeopleHelpingPeopleGlobal.org/donate.

People Helping People Global

2010 Annual Report

B oard of Direc tors

(As of Jan 31, 2011)

Officers Alexander D. Tuck Co-Founder & Executive Director President Isabel Gamm Co-Founder & Program Manager Vice President Michelle Piche Consulting Teacher in Special Education, Cambridge Elementary Secretary-Treasurer Directors Emily Rooney Consultant, Herbal & Alternative Medicines Paul Gamm Chemistry Teacher, Bellows Free Academy Union # 43 Jonathan Dail Fraud Analyst, Broadview Networks Maria Teresa is a member of the futur e loan group, Cristo lo Une. She would like to expand her business of selling meat and grains in the market. As you can tell from h er picture, I think we have a passionate, natural-born leader on our hands. One last note Over 2 billion people around th e world struggle on less than $2 a day. Many do not have access to clean water, food, or solid walls. We have a solution to help some of these 2 billion people escape poverty permanently. Through our program, a loan of less than $200 can h elp a family improve their business and mak e that escape. Thank you all who have committed to ending human suffering. We believe that through a concerted effort, we may be th e first generation in history to ever experience a world without extreme poverty.
People Helping People Global

People Helping People Global Main Office United States 89 Evergreen Rd. Fairfax, VT 05454 USA Tel: +1 804-859-5597

People Helping People Global International Office Nicaragua 202 Santa Lucia Granada, Granada, Nicaragua Tel: +505 8383-6051

Find us on the web at: www.PeopleHelpingPeopleGlobal.org www.Facebook.com/MicroLending Photography by Isaac Campbell (except pp. 2, 4, & 5 PHPG Staff Photos)
2010 Annual Report 10