UNIVERSITI MALAYSIA PERLIS PUSAT PENGAJIAN INOVASI PERNIAGAAN DAN TEKNOUSAHAWAN (SCHOOL OF BUSINESS INNOVATION AND TECHNOPRENEURSHIP) SEMESTER

1, ACADEMIC SESSION 2011/2012

1.0 COURSE CODE / TITLE: 2.0 PREREQUISITE:

BFT110 / ORGANIZATIONAL BEHAVIOR BFT109 PRINCIPLES OF MANAGEMENT

3.0 NUMBER OF UNIT / COURSE TYPE: 3 / CORE 4.0 NAME OF LECTURER, CONTACT NO. & EMAIL: AZLINI HASSAN (Course Coordinator) ATIKAH NOR JOHARI AZLITA ABDUL JALIL ADI ANUAR AZMIN Assoc. Prof. MURRAY HUNTER 5.0 COURSE SYNOPSIS: Organizational behavior is the study of individual behavior and group dynamics in organizational settings. This course designed to equip students with knowledge and understanding on the importance of organizational behavior in various organizations. This course is divided into four main topics. It aims to help students develop a clear picture of Introduction of Organizational Behavior (Organizational Behavior, Opportunity and Challenges for Managers), Individual Processes and Behavior (Personality, Perception, and Attribution; Attitudes, Emotions, and Ethics; Motivation at Work; and Stress at Work), Interpersonal Processes and Behavior (Communication; Work Teams and Groups; Power, Politic, Conflict and Negotiation; and Leadership and Followership), and Organizational Processes and Structure (Organizational Design and Structure, and Managing Change) topics. 6.0 COURSE OUTCOMES: By the end of this course, students will be able to: 1. explain and discuss the importance of behavioural approach to management and describe the individual differences. 2. comprehend and apply theories and models of organisational behaviour in relation to a range of organisational problems and issues concerning the management field. 3. analyse the characteristics of human relations at work place to examine organizational problems solutions. 017-9323008 012-5162577 012-4131998 019-4485074 019-5233801 azlini@unimap.edu.my atikahnor@unimap.edu.my azlita@unimap.edu.my adianuar@unimap.edu.my murray@unimap.edu.my

7.0 TEACHING PLAN GUIDE:

STUDY WEEK COURSE CONTENT CHAPTER 1 ORGANIZATIONAL BEHAVIOR, CHALLENGES FOR MANAGERS OPPORTUNITY, AND LECTURE HOUR

1
12/09/2011 18/09/2011

Organizational Behavior Definition Organizational Context Learning Organizational Behavior Challenges for Managers

2
19/09/2011 25/09/2011

CHAPTER 2 PERSONALITY, PERCEPTION, AND ATTRIBUTION Individual Differences Personality Perception Attribution 3

3
26/09/2011 02/10/2011

CHAPTER 3 ATTITUDES, EMOTIONS, AND ETHICS Attitudes Moods and Emotions at Work Ethical Behavior Values 3

CHAPTER 4 MOTIVATION AT WORK

4-5
03/10/2011 16/10/2011

Motivation Definition Maslows Need Hierarchy McClellands Need Theory Herzbergs Two-Factor Theory Eustress, Strength, and Hope Positive Energy and Full Engagement Social Exchange and Equity Theory Expectancy Theory of Motivation

6
17/10/2011 23/10/2011

CHAPTER 5 STRESS AT WORK Stress, Distress, and Strain Sources of Work Stress The Consequences of Stress Individual Differences in the Stress-Strain Relationship Preventive Stress Management

7
24/10/2011 30/10/2011

CHAPTER 6 COMMUNICATION Interpersonal Communication Effective Supervisory Communication Barriers and Gateways to Communication Defensive and Non Defensive Communication 3

Non Verbal Communication Positive, Healthy Communication Communication by Using Technology

8
31/10/2011 06/11/2011

CHAPTER 7 WORK TEAMS AND GROUPS Group Definition Group Formation and Development Work Teams, Diversity and Creativity Teamwork and Self-Managed Team 3

9
07/11/201113/11/2011

MID-SEMESTER BREAK CHAPTER 8 POWER, POLITIC, CONFLICT AND NEGOTIATION

10-11
14/11/2011 27/11/2011

Concept of Power Forms and Sources of Power A Broader View of Power Political Behavior in Organizations Conflicts in Organizations Causes of Conflict Forms of Conflict Intrapersonal/Interpersonal Conflict Conflict Management

CHAPTER 9 LEADERSHIP AND FOLLOWERSHIP

12
28/11/2011 04/12/2011

Early Trait Theories Behavioral Theories Contingency Theories The Emergence of Inspirational Leadership Theories Issues in Leadership Followership

13
05/12/2011 11/12/2011

CHAPTER 10 ORGANIZATIONAL DESIGN AND STRUCTURE Organizational Design Processes Basic Design Dimensions Five Structural Configurations Forces Reshaping Organizations

14
12/12/2011 18/12/2011

CHAPTER 11 MANAGING CHANGE Forces for Change in Organizations Change is Inevitable The Process of Change Organization Development Interventions Ethical Considerations in Organization Development

15
19/12/2011 25/12/2011

GROUP ASSIGNMENT PRESENTATION REVISION WEEK FINAL EXAMINATION

16 17
8.0 COURSE EVALUATION: COURSE WORK: Quizzes Assignment: EXAMINATION: Mid Term Final examination: TOTAL: 9.0 REFERENCES: Main Text

30% 10% 20% 70% 20% 50% 100%

Quick, J. C. & Nelson, D. L. (2011). Principles of Organizational Behavior: Realities and Challenges (7th Edition). Australia: South-Western Cengage Learning. Other Reference books: 1. George, J. M. & Jones, G. R. (2012). Understanding and Managing Organizational Behavior (6th Edition). Boston: Pearson. 2. Moorhead, G. & Griffin, R. W. (2012). Managing Organizational Behavior (10th Edition). Australia: South-Western Cengage Learning. 3. Slocum, J. W. & Hellriegel, D. (2011). Principles of Organizational Behavior (13th Edition). Australia: South-Western Cengage Learning. 4. Nelson, D. L. & Quick, J. C. (2008). Understanding Organizational Behavior (3rd Edition). Australia: South-Western Cengage Learning. 5. Colquitt, J. A., LePine, J. A. & Wesson, M. J. (2010). Organizational Behavior: Essentials for Improving Performance and Commitment. Boston: McGraw-Hill Irwin. 6. Griffin, R. W. & Moorhead, G. (2010). Organizational Behavior: Managing People and Organizations (9th Edition). Australia: South-Western Cengage Learning. 7. Newstrom, J. W. (2007). Organizational Behavior: Human Behavior at Work (12th Edition). Boston: MGraw-Hill Irwin. 4