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CONTENTS
www.actuariesindia.org
Chief Editor
Taket, Nick 4 FROM THE CHIEF EDITOR
NICK TAKET discusses the changes in the
25 FROM THE PRESS
Business Standard - Among the least
Tel: +91/22/6740-3333 profession profitable across Asia
Email: nick.taket@idbifederal.com
Editor
5 FROM THE PRESIDENT
Liyaquat khan deliberates on leadership,
26 FROM THE DESK OF
Chairperson - Advisory Group on
Sharma, Sunil responsibility and accountability to members. Accounting and Solvency -
Insurance and Pension Funds -
Email: sharma.sunil@iciciprulife.com
KS Gopalakrishnan
6 REPOTAGE
Puzzle Editor
Mainekar, Shilpa
7th Seminar on Current Issues in Life Assurance
(CILA) by Hardik Thakkar 28 Disciplinary Proceedings
Case of Other Misconduct in Relation to
Member of the Institute Generally
Email: shilpa_vm@hotmail.com
C. R. THAKORE (Complainant) Vs
8 Features
• Repo rate: is flawless antidote to manage
NALIN KAPADIA (Defendant)
Cheema, Nauman
Pakistan
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Indian Actuarial Profession Serving the Cause of Public Interest The Actuary India December 2011 3
THE CHIEF EDITOR
FROM THE CHIEF EDITOR
i
recently attended the 7th Seminar on Current Issues in Life Assurance, and was struck by a number of changes
from similar events in earlier years.
First, there was the programme. In previous seminars I have always felt a bit sorry for the organisers who have
had to come up with a topical agenda when at times there was little new happening on the life assurance front.
However, this year the organisers’ task of setting the agenda had already been done for them by the sheer number
of changes that were happening to the life industry. There were sessions on
• the changes in product design brought about by the latest Unit Linked Guidelines;
FROM
• participating business, which has been given a new lease of life by the above mentioned
guidelines;
These issues were not so much “current” as “urgent”. Although, having listened to all of these
sessions, the presentation on the new IPO norms became perhaps a little less urgent than it
might otherwise have been!
Second, comparing this seminar with some of the very earliest seminars I attended when the
industry had just opened to private companies, I was struck by how youthful the participants are now. Perhaps
this is just me showing my age, but I think it is more than this. There has been a huge change in the profile of
the membership of our Institute. It is great that so many members, who were in 2000 just starting out in our
profession, have so rapidly progressed to be senior members of our profession and also senior members of their
employers’ organisations. Now they are not only attending these programmes, they are presenting at them and
sharing their experiences with each other and with a new generation of members. This is a tribute to their abilities
and it also reflects the great strides that the Institute has made.
With so much talent within the profession the Institute needs to redouble its efforts to ensure that there are
sufficient opportunities to allow that talent to blossom.
It is good news to see that the UK government’s Migration Advisory Committee has added the actuarial profession
to its list of occupations for which there is a shortage. This will make actuarial opportunities in the UK more easily
available to overseas actuaries.
However, most members of our Institute would prefer to be able to exercise their professional skills here at home
in India.
The actuarial professions in other countries have sought to increase the opportunities for their members by looking
for other, non-traditional fields in which actuaries can apply their skills.
This approach can surely be applied in India, but our re-invigorated profession is relatively young and not well known
in other fields, so it may take some time before we can look to generate significant employment opportunities
through wider fields.
I think we need to re-examine the more traditional fields and ask whether there are sufficient fellows, associates
and students employed in these.
Times are difficult for most of the companies within these traditional fields, and so companies are naturally looking
to limit their salary bills.
However, I would argue that it is exactly at these times that the skills that we offer can be of greatest value. This
may sound surprising, but when times are tough it is far more important to understand what is creating value in
your business. In the good times it is possible to carry some excess baggage, but now is the time to really make
sure that you have enough of the right resources to measure exactly what is going on in your company, to highlight
those areas to focus on, and to get rid of those activities that are not adding value or are even destroying value.
I believe the onus lies with the senior members of our Institute to ensure that they are strongly selling the value
of our profession in their own organisations, and ensuring opportunities are created for the more junior members
who will follow in their footsteps in years to come.
Nick Taket
4 The Actuary India December 2011 Indian Actuarial Profession Serving the Cause of Public Interest
FROM THE PRESIDENT
THE PRESIDENT
C
hild is the father of man, the saying goes thus. Those having responsibility to manage the affairs of IAI,
particularly the elected Council members and the three officers: President, Vice President, Hon. Secretary,
hold responsibility for and thus the accountability to not only the present generation of members but
more so the future. It is a responsibility, which has a depth that is hardly realised in dealing with day-to-day
affairs. Sometimes drivers of decision making motives get hidden under the carpet of seemingly relevant issues
and we end up doing damage to the “future” members. Such damage manifests itself in a number of ways
for example; many get lured by attractions of a good and rewarding career without realising
whether they possess the necessary skills and aptitude required. Why do these things
happen? One reason is the gateway to the membership which is now called ACET. ACET is
FROM
not a new idea at all, details apart. Actuarial Society of India (ASI), the predecessor to IAI
used entry exams for student memberships. It was working well, in the sense that those who
passed through this gate, at least knew the hurdles that were awaiting them on the road to
becoming an actuary. On some unfortunate date in August, 2001 and in a time span of some
minutes the entry exam was abolished and thus came the hurdle of 10+ 2 with minimum of
85% in Mathematics. The 85% was further diluted to 75% some day in the year 2008/2009
without such a decision having been put up on the website, thus the advantage going to only
those who were personally known to some of the leadership collegiums. Decisions of this and
other kinds taken with maturity of thought and motives that drive concern for the “child”, do
go wrong, looking back in retrospect, corrective actions are being taken. This is the job of leaders who take
voluntary leadership responsibilities driven by inner motivations to “serve the cause of public interest” and
strengthen the “professionalism” of the profession that they belong to. It is not enough to take appropriate
corrective actions such as ACET, but important to examine the real driver motivations behind decisions of the
past. As a result of year 2001/02 decision of the 10+2, 85% criteria, we have had about 30,000 persons taking
the student membership, out of whom only about 11,000 remain. IAI has to worry about those who have left,
as having left and certainly disappointed, they are unlikely to be friends of the actuarial profession. The IAI must
feel accountable and should now peep into the past and own up the true motivations then, so that anyone
having such an orientation has very little chance of getting into leadership position.
Meanwhile ACET registration started on 10th November, 2011 and will close at the end of the day on
25th December 2011. Driven by Strategy Initiative exercises and converging thought process that led to draft
Vision, Mission and Values statement, we decided to facilitate this opportunity to all parts of India. The ACET
exam will be conducted in 48 cities including in J&K and North East. The paid registrations as on date have
exceeded 1,500 and we hope to cross 2,000 by 25th December, 2011. I have no doubt that ACET has the
potential of changing face of the Indian actuarial profession. In the context of the earlier part of this column I
am deeply influenced by the Values statement and particularly the very first one, INTEGRITY;
The Values:
• Integrity
• Respect for others’ views
• Accountability
• Continuing learning/Research oriented learning
• Transparency
• Be responsive/ sensitive
What is INTEGRITY? “Doing the right thing, even when no one is watching” a quote from What Do You Think?
preparing for the Questions that all clients ask By Bradley M. Smith, Chairman of Milliman. A book just in 112
pages captures the essence of everything that an actuary, upholding “The Values” should posses and be proud
of. Get one to read if you wish – IAI Library. - B-11144
Coming back to the “child”: who really is the leader? ...Think.... and to assist us in this thought process, look
deeply at the cover page, put in so thoughtfully by Binita. Our VISION is to develop “enduring thought leadership”.
Regards
Liyaquat Khan
Indian Actuarial Profession Serving the Cause of Public Interest The Actuary India December 2011 5
7th Seminar on Current Issues In Life Assurance (CILA)
REPORTAGE
Ashwin Parekh
REPORTAGE
He contrasted the proposed changes to having to give illustrations on up to
with the current tax regime as well as four different projected rates. A highly
between the two drafts that have been debated topic was removal of portability
circulated till now. of annuity once the accumulation phase
was completed; this topic revealed
Mr.Basu covered the potential business
conflicting views of various stakeholders.
impact on the insurance companies
based on the relative attractiveness The final session of the seminar was
of the insurance products, given the on the modelling of life expectancy by
proposed changes. He considered in Tushar Chatterjee of Towers Watson.
detail the effects on policyholder and on He talked about how current models
life office tax. Mark Saunders
The final session for the first day The sixth session of the CILA seminar
was on participating business titled and first on the second day was
“Participating business: Best practice “Implications of IPO Norms” by Mark
and desirable regulatory changes” by Saunders and James Creedon of
Sanchit Maini of Max New York Life. He Towers Watson. Mr.Saunders started off
advocated the concept of a Principles the session with a summary of various
stages involved when company goes for
an IPO, mentioning that pre-IPO project
is undoubtedly very important but that
the post-IPO part is often forgotten by
companies. He then gave the audience Tushar Chatterjee
a brief overview of recent insurance
fall short when projecting mortality
companies’ IPOs. He commented on the
improvements. In his opinion a risk
discount to EV at which some European
factor based multi-state Markov model
insurers were trading and on details of
allows for better predicting of mortality
the relative success of Chinese IPOs
improvements which in turn could
Sanchit Maini compared to Korean ones.
improve pricing and reserving for
and Practices of Financial Management Mr.Creedon talked about the role of annuities. He also said that capturing
(PPFM) document covering the the Actuary in IPO. This was followed by information at the underwriting stage
various aspects of governance of the an analysis of the draft IPO Guidelines on risk factors that affect mortality
participating business such as surplus issued on 21st June 2011. Mr.Creedon could help in building up information
allocation to various cohorts, use went on to talk about the standard for improving mortality improvement
of estate, allocation of expenses to reporting pack followed during IPOs projections.
participating fund, etc. He emphasized of Asian insurers and how the Indian
that alignment of benefit illustrations All in all, the event ending with vote
insurers can improve from this
with asset share calculations and of thanks by Nelius Bezuidenhout,
experience.
customer communication in the form Secretary to the Advisory Group on Life
The seventh session was an analysis Insurance was a grand success with
of a consumer friendly version of the
of the guidelines on pension products everyone coming out of it with more food
PPFM are some of the practices that are
issued by IRDA by Sanket Kawatkar for thought on each of the important
synonymous with treating customers
of Milliman. He gave a comprehensive issues that were debated.
fairly in the UK and ensuring that
summary of the draft guidelines. He
policyholders’ reasonable expectations
also highlighted
are met. About the Auother
some potential
issues from Hardik Thakkar works in the Actuarial
the insurers’ Department of ICICI Prudential Life
perspective. Insurance Company as Senior Manager
These included
problems with
implementing
the rules on
group products
where “Assured
Sanket Kawatkar Benefit” applied
on the entire fund but the individuals
hardik.t@iciciprulife.com
would continue to be governed by
James Creedon scheme rules, ambiguity of “lock-in”
Indian Actuarial Profession Serving the Cause of Public Interest The Actuary India December 2011 7
REPO RATE: IS FLAWLESS ANTIDOTE To MANAGE INFLATION?
FEATURES
Significance of Repo System rate change. If a raise in the repo rate Inflation from 2000 to 30 June 2011).
FEATURES
is fully expected, market rates begin to
The repo rate becomes a benchmark However, the raising of repo had
rise. Then, when the repo rate is actually
for the level of short-term interest rates. affected adversely the other rate
raised, there will not be any further
For example, if the repo rate increases, sensitive sectors such as automobiles
effect on market rates and it merely
banks have to pay more for repo funds. manufacturers, real estates and
confirms market expectations. Repo
Consequently, to retain their existing banks, the growth rate of the economy
Rate change decision thus has an effect
profit margins, banks raise the interest and credit growth. On July 27, 2011,
on the interest rates the consumers face
rates at which they take deposits from corporate condemned this repo rate
and thereby also on the total demand
and lend money to their customers. This hike and said that this stiff dose will
and total supply in the economy. This
causes a rise in interest rates or the dampen corporate sentiment and affect
would help in lower inflation. (Refer to
cost of holding money, thereby helps to investment climate. Sectors, which
Exhibit II for details of Inflation % from
control inflation by reducing the demand are most leveraged like infrastructure,
January 2008 to July 2011)
for credit to be spent on the purchase real estate, and finance, will be most
of goods and services. The actions of During the period October 2008 to impacted. Some analysts opined that
RBI are known as the formulation and April 2009, Central bank used this it would reduce the profitability and
implementation of monetary policy. instrument to manage the financial growth of the major sectors of the
crisis by reducing the repo rate by 425 economy. Most affected sector was
When setting monetary policy the
base points and reserve repo rate by Real estate. New buyers of the houses
RBI decides on the level of short-term
275 base points when all the markets also deferred their plans due to high
interest rates necessary to meet the
were moving downwards. As mentioned interest rate and steep rise on the cost
inflation target. The Policy decisions
in RBI 2009-2010 annual report, when of dwellings. On this alarming situation,
influence the overall lending policies
the liquidity position in the economy Real-estate developers and property
of the banks, and also the demand for
globally were under crisis, the reduced consultants termed the RBI hiking key
money and credit in the economy.
repo rate led to improve the liquidity rates as harsh. It would increase the
The way in which changes in the repo position into the system by ` 5600 woes of the sector reeling under high
rate affect inflation and the rest of billion or equivalent of about 9% of GDP. input cost and poor sales. Experts
the economy is explained in the below are on the view that unless certain
Since 2010, the RBI used this instrument
Diagram: measures are taken to improve supply
to suck to liquidity from system to
system, the increase by RBI will have
only a minimal effect on inflation. This
would make cost of funds expensive for
both developers and buyers, thereby
making the business environment very
complex across industries.
The bankers claimed that all types of
loan would be costlier because of this
rise. According to experts, the home loan
rates will move up again. The cumulative
increase over the past year will affect
the loan borrowers. Banks just pass on
the rate hike to home loan borrowers.
For example, for a ` 1,000,000 home
loan over a 15-year period, your EMI will
go up by ` 300. Moreover, the rate hike
will also reduce the eligible loan amount
for new home loan applicants.
The builders were also worried about
their projects. Their cost of project
significantly increased due to high cost
of borrowing. For instance, construction
cost (steel, brick, labour and cement)
increased by 18% from 2009 to 2011.
The other major hurdle for the real estate
Some have a more or less direct impact control the inflation. On July 26, 2011,
is that RBI laid down strict eligibility
on inflation while others take longer to RBI raised repo and reserve repo rate by
conditions for banks in disbursing loans
have an effect. Genrally it is considered 50 bps. During the calendar year 2011
to the real estate sector.
that a change in the repo rate would and 2010, this was the eleventh time
have its greatest impact on inflation. when, frequently, repo and reserve repo The other sector would have adverse
Banks’ lending rates and market rate were raised. RBI took this decision effect is automobile manufacturing.
interest rates on securities are affected to control the inflation in the economy Obviously end user of this sector is too
by both the actual and expected repo (Refer to Exhibit III for Movement of affected. This sector also influenced
Indian Actuarial Profession Serving the Cause of Public Interest The Actuary India December 2011 9
.
Heartiest Congratulations
14th GCA Theme Contest Winner- Amrita Kaur
“Meeting the Challenges of Change”
Amrita Kaur is a life insurance actuary based in Mumbai.
She is a Fellow of the Institute of Actuaries of India.
10 The Actuary India December 2011 Indian Actuarial Profession Serving the Cause of Public Interest
Unit pricing: Concepts and Challenges
FEATURES
By Shamit Gupta and Sanket Kawatkar
Indian Actuarial Profession Serving the Cause of Public Interest The Actuary India December 2011 11
transaction), the amount of money that Allowing for transaction costs as per Day
FEATURES
should be taken out from the fund should 2005 IRDA circular 1 2 3 4 5
be equal to the value of investments to (x) of
Value of existing investments (i) = 20,000 29,900 34,850 32,325 31,315
be sold less any transaction costs that previous day
Number of units in force before (xiii) of
may need to be paid out subsequently. transaction
(ii) =
previous day
2,000 2,990 3,485 3,233 3,132
12 The Actuary India December 2011 Indian Actuarial Profession Serving the Cause of Public Interest
means that the value of each unit held is applicable. a tax related unit pricing error in
FEATURES
by the policyholders not involved in any The stock markets in India close at its unit-linked pension business.
transaction changes everyday, thereby 3.30pm. Thus, with the cut-off timing This error is expected to impact 39
implying that the interests of such for receipt of transaction requests set at thousand policyholders and cost
policyholders are actually compromised. 4.15pm, the insurer faces the risk that about £4 million.1
Also, at the time of calculation of the unit the policyholder can select against it. • Norwich Union had been incorrectly
price, the insurer would not “know” the Gap between timing of unit pricing and charging its stakeholder pensions
exact amount of pending transactions that of the actual act of investments / customers and had to compensate
(which are yet to be processed) and redemptions them to the tune of £11 million in
hence, the allowance in unit price for the 2008. 2
There is another (perhaps more serious)
transaction costs that may be incurred • In 2006, Clerical Medical found unit
issue pertaining to the current approach.
on such pending transaction may not be pricing related data input errors
accurate. The insurer should aim to reduce the
totalling around £17 million that
risk of adverse market movements, by
In reality, the transaction costs will be affected 140,000 policies and led to
ensuring that the time lag between the
lower than the one percent that we have large compensation payments. 3
valuation of investments / derivation of
assumed in our examples above (given Although the regulations regarding
unit prices and the actual act of buying or
the bulk deals insurance companies compensation for unit pricing errors
selling the backing assets in the market,
may have with the intermediaries) and in India are not as evolved as those in
is minimised.
the impact on existing policyholders’ other countries, companies would still
interests in the fund will be lower on Based on the current approach adopted
be required to compensate policyholders
a day to day basis, as compared to by several companies in the industry,
in case errors are found in the unit
that shown in our examples above. the unit price for transaction requests
pricing mechanism. The financial and
However, over the tenure of a contract received during the day is calculated
reputational loss that would occur in
(which could extend well beyond 10 - in the evening, based on the value
such a scenario could be significant.
20 years), not allowing for transaction of investments as on that day, and
the actual transactions (to buy / sell Other challenges / issues in unit pricing
costs through the ‘appropriation /
expropriation’ methodology may have a investments) are (at best) carried out Apart from the equity related issues
significant impact on the interest of the only the following working day. This arising due to non-allowance for
policyholders that remain invested in the exposes the insurance companies to ‘transaction costs’ in unit pricing, some
fund throughout. adverse market movements between the other potential causes of errors are given
market prices on the previous day (based below: Incorrect asset valuation: For
The new methodology proposed by the
on which the unit prices are derived) and example, some of the investments are
IRDA is meant to address the perceived
the price at which the buying / selling of not valued at the ‘correct’ market price or
complexities of ‘appropriation’ /
investments will actually take place the some of the assets are missed out from /
‘expropriation’ unit pricing methodology.
following day. wrongly included in the valuation.
However, it could contravene the basic
equity principle and could be seen to be Perhaps this may be addressed if the • Incorrect allowances for tax
unfair to those policyholders that are not “cut-off” time for receipt of transaction applicable on the fund: For
involved in a transaction. requests is actually brought forward to example, not allowing for the tax
earlier in the day (e.g. by noon) and all deducted at source in the valuation
Cut-off timing
the following tasks such as valuation of of investments of the fund.
The IRDA has stipulated that companies investments, unit-pricing as well as the Depending on how the income /
need to follow the “forward-pricing” actual processing of transaction and capital gains tax landscape develops
approach, i.e. the unit price at which buying / selling of investments happen in India, insurance companies may
any transaction takes place is calculated on the same day before the markets need to pay special attention to
after the request for such a transaction close, based on the mid-day (or closing) the allowance for tax on unrealised
is received from the policyholder. The prices in the market. gains and losses in the unit-pricing.
IRDA has specified a ‘cut off’ time for
Unit pricing errors • Charges that impact unit price:
receipt of requests for such transactions
Unit pricing errors can lead to significant Some charges, like the fund
that are required to be processed on
financial and reputational risks for management charge (FMC), are
unit prices derived based on the value of
insurers, but these can be avoided by reflected in the unit price of the fund.
investments on a particular day.
developing a robust unit pricing process If there are any errors in the amount
As per the 2005 guidelines, in cases or type of the charge deducted,
with appropriate checks and controls at
of allocation or redemption requests there will be unit pricing errors. One
all stages. Many companies around the
received before 4.15pm on any day, typical error is not taking physical
world have had to payout large sums of
the unit price calculated as at the end funds out of the unit-fund for FMCs,
money in compensation for unit pricing
of the day is applicable. If the request thereby overstating the subsequent
errors. Some examples are given below:
is received post 4.15pm, the unit price unit-prices.
calculated as at the end of the next day • In April 2011, Prudential UK revealed
1
Source: News report: http://www.telegraph.co.uk/finance/personalfinance/savings/8446266/Prudential-admits-4m-mistake-affects-39000-savers.html
2
Source: News report: http://www.telegraph.co.uk/finance/personalfinance/pensions/3416226/Norwich-Union-pension-customers-to-get-refunds-totalling-11m.html
3
Source: News report: http://www.guardian.co.uk/business/2006/nov/28/5
Indian Actuarial Profession Serving the Cause of Public Interest The Actuary India December 2011 13
• Errors in policy administration carries out specific journal entries before any further transactions
FEATURES
systems and data input errors: (to either put in or withdraw money are processed. However, this may
Simple errors in the policy from the fund) when reflecting not always be practical. A delay in
administration systems or manual each of these transactions, the reflecting any corrective action may
errors in data entry, such as incorrect “basic equity principle” would be further aggravate the magnitude of
transaction details or incorrect fund compromised and it would lead to unit pricing related errors.
splits etc, could lead to unit pricing unit-pricing errors. Examples of such Conclusion
errors. transactions include:
Unit pricing is a complex area and it is
• Wrong unit-balances used in unit Giving past unit price for important to have a robust process in
pricing: Either some units are not transaction requests which were place to avoid / minimize the risk of
captured correctly in the system missed out by the company’s costly errors. In our view, to date it has
or correct unit balances are not data-entry staff not been given the amount of attention
included in the calculation of unit Correction of past data entry that it deserves. In this article, we have
prices. errors (e.g. wrong fund allocation), sought to shed light on some of the
• Transactions processed at a price requiring reversal of the original concepts and issues underlying this
other than the current price: Many entry and re-submitting of the area and to help raise the profile of unit
a times, companies carry out certain ‘correct’ entry etc. pricing as an important issue.
transactions in the unit fund at a • Delay in error corrections: If a The views expressed in this article are
unit price that is different from the company finds an error in its system authors’ personal views and not of the
“currently applicable” unit price / unit pricing, it will need to carry employer they represent.
for that fund. Unless the company out the corrective action ideally
vacancy vacancy vacancy vacancy vacancy vacancy vacancy vacancy vacancy vacancy vacancy vacancy vacancy vacancy vacancy vacancy vacancy vacancy
vacancy vacancy vacancy vacancy vacancy vacancy vacancy vacancy vacancy vacancy vacancy vacancy
We have several vacancies for Actuarial Students at entry level in our Actuarial
Department covering a wide range of roles including product design and development,
statutory valuation, reinsurance, shareholder reporting and business planning.
The Department is engaged in many innovative and challenging tasks and provides a
sound platform for an actuarial student seeking to broaden his/her horizons both
professionally and technically.
We would expect the following from applicants:
Academic Qualification: Bachelors/ Masters in Statistics/ Mathematics/ Science from a
reputed institute
Professional qualifications: Student of Institute of Actuaries of India/IFA/SoA. Nearing
completion of CT Series in IAI/IFA or equivalent in SoA.
Other requirement: Strong analytical and IT skills (including proficiency in MS Office
software) coupled with good communication skills.
If you feel you can add value to our organization and to your own career
please send your updated CV to careers.life@tata-aig.com
vacancy vacancy vacancy vacancy vacancy vacancy vacancy vacancy vacancy vacancy vacancy vacancy vacancy vacancy vacancy vacancy vacancy vacancy
FEATURES
About the Author
Courses introduced by IFA, UK Gautam is a qualified actuary with
experience in life, pensions and
By Gautam Kakar health. He is based in London.
Indian Actuarial Profession Serving the Cause of Public Interest The Actuary India December 2011 15
ANNOUNCEMENT
This appeal is for donation so as to have enough funding on ongoing basis for awarding the “BEST & BRIGHT” ones
of the Indian Actuarial Profession.
The Award: Cash and personalized Silver Shield - was first instituted out of donation of ` 50,000/- by Meena’s
mother in the year 2003 with first Award given during 7th GCA in February, 2005. Till 13th GCA there have been seven
Awardees with one of them qualifying in as less a duration as three years and nine months.
The fund has depleted and needs top up.
Objective: To perpetuate memory of Meena Sidhwani (1959-2001) who was one of the two first fellows (1997) of the
Actuarial Society of India, the predecessor to the IAI. Meena was physically challenged, could walk with difficulty
and lost her life on 6th June, 2001 while serving as Chief Actuary of ING Vysya Life Ins.co. Ltd in India.
The Rules for selection of Awardees: The rules as under have been effective from beginning of the institution of the
Award in the year 2003/2004.
Criteria for the selection of Awardees
1. Student who clears all subjects including exemptions leading to fellowship within a span of 5 years from
the date of admission as a student in IAI or the actuarial body for which exams exemption have been
obtained.
2. In case there is more than one student, the selection will be done on the following basis.
• Shortest time limit taken.
• Highest mark in SA Series (earlier 400 series) subject.
In case if equality still persists, then the prize will be shared equally.
This appeal is to all IAI members to donate. Donation cheque should be drawn in favour of the Institute of Actuaries
of India and send to Gururaj Nayak, Administrative Officer.
Liyaquat Khan
President
16 The Actuary India December 2011 Indian Actuarial Profession Serving the Cause of Public Interest
and bright ones
Meena Sidhwani Memorial Awardees - the best and bright ones
- Binita Rautela asks some questions
Peuli Das
Educational Background
I majored in Economics and completed MS in Quantitative Economics from Indian Statistical Institute,
Kolkata. From there, I chose Actuarial Science as a career path and eventually cleared all the exams of
IAI in 2007.
the best
How did you get to being an actuary
I grew up listening about actuaries from my father who worked with LIC throughout his career. That’s
why, even though it used to be a road seldom taken in those days, I always had an eye towards having a career in this field.
Eventually, opportunities presented themselves while I was studying at ISI Kolkata. It was the early 2000’s - the market was
opening up to the private players and they were actively recruiting from the campuses. It was with one of them that I started
my journey towards an actuarial career. Few years of hard work, perseverance and discipline ultimately led to the Fellowship.
Career Path so far
My career started as an actuarial trainee in HDFC Standard Life Insurance Company in Mumbai in 2003. After a year, I
migrated to USA and started working with Deutsche bank as a Business Analyst for their investment team, helping them to set
up platforms for calculating returns for different asset classes. Meanwhile I still kept alive the motivation and determination
to write and clear actuarial exams from New York. It was during my days with Deutsche Bank that I completed my final exam
with IAI and decided about switching back to core actuarial again with New York Life Insurance Company. My involvement
was mostly with their JV partner Max New York Life doing US GAAP valuation, business planning and actuarial economic
valuation. After almost 7 years I returned back to India in early 2011 and since then have been working with ING Life
Insurance in Bangalore heading the valuation team.
Pleasure of being an actuary
To me, the pleasure of having a life and career as an actuary is no better described than by the words of the poet Samuel
Johnson: “Life affords no higher pleasure than that of surmounting difficulties, passing from one step of success to another,
forming new wishes and seeing them gratified.”
For an actuary, there are challenges in every step of the way – immense responsibilities, a continuous need to reinvent
oneself and prove oneself worthy of a wonderful group of peers and colleagues. But all that pales in comparison to the
satisfaction of providing solutions to everyday business problems that are rigorous, rational, practical and effective; solutions
that have very real consequences for the business and the industry at large. In today’s world, there are probably not too
many other career options that would provide that and I am glad that I chose to be on the right side of the fence.
Kunj Maheshwari
Educational Background
An alumini of The Doon School, I graduated in Economics from Shri Ram College of Commerce, Delhi University.I
sat for my first actuarial exam after joining Towers Watson (then Watson Wyatt) in 2006 and completed my
papers “by the time of commonwealth games” in 2010, a milestone I wished to achieve when I had first joined
the profession.
How did you get to being an actuary
The first time I had heard of actuarial science was back in school, when a career counselor advised of possible
ideas for the future. The formal aptitude report had then concluded that I should find a career related to
“economics, statistics and modelling”. I think subconsciously, the idea got stuck from there though I never actively revisited the
possibility of being an actuary until I attended a talk by Watson Wyatt whilst in college on graduate opportunities in the firm. I
applied for a position in my final year and started taking exams once I joined work with Watson.
Career Path so far
Having joined Watson Wyatt as a graduate in 2006, I have been involved in various consulting roles and I am still in my first job! As
I have progressed through my career, I have had the opportunity to work not only within the Indian life insurance market, but also in
Spain, where I worked for six months, Hong Kong and Singapore. I am currently working out of Manchester, UK.
Pleasure of being an actuary
One of the greatest things about being an actuary is the transferability of our skills across the globe - which reminds me of how
fundamentally important the skills of an actuary are since the same principles are applied across the globe. This also makes me
very proud of being an actuary and being part of such a global network of highly qualified individuals, whose work makes so much
difference to all people’s well being, yet they carry it out mostly unnoticed (such that most people don’t even know what an actuary
is!), reminding me of the humility within our profession.
Indian Actuarial Profession Serving the Cause of Public Interest The Actuary India December 2011 17
General Insurance:
COLUMN
We are glad to print papers given to us by the New Zealand Society of Actuaries courtesy John Smith for the benefit of IAI
students and younger actuaries. These papers were presented at the future pathways meetings held on 15th / 16th March
STUDENTS
at centres of New Zealand Society of Actuaries and were targeted at senior students to provide background on topical issues
that could be useful for those studying for the final exams. The recently qualified actuaries and senior students were asked to
author papers in different practice areas. The one General Insurance: A Firmer Footing on Shaky Ground by Jonathan Nicholls,
PwC Jing (Annie) Luo, AMI - is reproduced for the benefit of our readers.
A bstract
It has been an eventful time for the
finds the discussion of such matters as
the cost sharing and claims management
Canterbury earthquake has been
ranked globally as the fourth most costly
of value. earthquake ever for insurers between
New Zealand General Insurance
1970 and 2010 according to Earthquake
industry, with a major earthquake in Section One: Shaky Ground
data published. It is New Zealand’s
Canterbury on 4th September 2010, a
New Zealand’s biggest earthquake largest single insurance event ever
fundamental shift in the regulatory
since 1931 hit 40 km west of recorded.
framework, and significant
Christchurch city, and throughout the
developments at ACC. This paper Sharing the Cost
Canterbury region at 4:35 am, 4
outlines these key recent developments
September 2010. The 7.1 magnitude The losses from this quake are shared
and explores the likely impact on the
quake, and the thousands of aftershocks between the EQC, insurance companies
New Zealand General Insurance
that followed, have caused widespread and reinsurers. To cover the cost,
industry. The paper contains the
damage: chimneys falling, houses insurance companies pass a 5 cent
following three sections:
cracking, pipes breaking, and extensive disaster insurance premium per $100
1) Shaky Ground – the 7.1 magnitude sinking .Christchurch suddenly became sum insured value (also known as the
earthquake that hit Canterbury on
4th September 2010 has had a
significant impact on New Zealand’s
personal lines insurers as they strive
to cope with the impact
2) A Firmer Footing – the establishment
of Prudential Supervision for the
industry through the Insurance
(Prudential Supervision) Act 2010,
and
3) Developments at ACC – a look at the
recent changes to NZ’s accident
compensation scheme, as it strives
to put the sustainability of the
scheme on firmer footing.
It should be noted that the paper was
finalised just a few hours before the 6.3
magnitude earthquake in Christchurch Earthquake damage at Manchester Street and corner of Worcester Street, Christchurch2
on 22nd February, 2011. This quake renowned as the "shaking city". ‘EQC levy’) to the EQC since 1993 on
has resulted in large loss of life, and a Unsurprisingly, the quake has resulted every house and contents policy they
financial cost which is estimated at the in many claims to insurance companies. underwrite. The levies have accumulated
time of writing to be “at least double” By 10 February 2011 the Earthquake to $6 billion in funds since the EQC was
the initial September quake1. Despite Commission (EQC), New Zealand’s established in 1945. The fund comprises
this, the authors believe that the primary residential property provider of $250 million in cash, $1.75b in
publishing of this paper is still natural disaster insurance, had received managed global equities and $4b in
worthwhile, and hope that the reader a total of 179,171 claims. The government bonds3. This fund is used to
18 The Actuary India December 2011 Indian Actuarial Profession Serving the Cause of Public Interest
insure residential dwellings, personal The Reaction Some insurance companies broadened
contents and the land within certain their existing policy coverage to assist
COLUMN
The Canterbury Earthquake rocked
limits against "earthquake, natural many houses and roads, but failed to customers due to the extensive
landslip, volcanic eruption, hydrothermal shake insurance companies. earthquake damage. AMI extended its
activity and tsunami" types of natural Immediately after the quake, the EQC temporary accommodation cover to
disasters4. Similarly, most insurance and insurance companies quickly twelve months.
companies charge a special catastrophe responded to their customers’ needs. Most insurance companies have applied
insurance premium to cover the extent
Both the EQC and insurance companies restrictions when underwriting new
of any loss above the EQC cap and to
allocated a lot of extra resources to policies within the Canterbury region
arrange their own reinsurance
since the quake. AMI did not underwrite
STUDENTS
programme to cover the losses in any respond to quake inquires. The EQC has
set up three office centres across new home or contents policies and
events. The diagram below illustrates
Canterbury, an 0800 number and a offered limited cover for existing
how policyholder premiums are
direct line for Kaiapoi. Their staff customers who moved to another
allocated between insurance
increased from 22 people prior to the house. AA did not insure houses in
companies, the EQC and reinsurers.
earthquake to 280 call centre staff Canterbury, except for a change of
ownership of a house currently insured
by AA. State and Tower both applied a
21 day stand down period for earthquake
damage unless a structural engineer’s
report was provided, declaring the
house not to be structurally damaged.
Just before the 4.9 magnitude Boxing
Day aftershock, most insurance
companies had relaxed their additional
underwriting conditions. Restrictions
have however been applied again
subsequently.
Claims Management
The EQC Act imposes a three month
claims deadline for each earthquake.
The EQC therefore treated some of the
Canterbury aftershocks as separate
events. This has led to the claims
lodgements (to the EQC and insurance
companies) slowing down in recent
weeks. But assessing and settling all
these claims will take time. Good claims
management will be critical for the EQC
and insurance companies. There has
been a lot of similarity between the EQC
and insurance companies on how to
respond and settle claims (for example,
adding staff resource, assigning project
When a disaster happens, like this which includes special dedicated staff management teams). What is more, the
Canterbury earthquake, the EQC pays to zone C6. State created four special EQC and insurance companies have had
the first $100,000 + GST for losses in mobile claims van centres that moved to work together closely to maximize
residential dwellings and the first around Christchurch streets to assist claims efficiency, e.g. sharing the claims
$20,000 + GST for personal contents5. State, NZI, ASB, etc. customers lodge data between the EQC and other
The private insurance companies claims. Tower and AMI flew additional insurance companies allow all parties to
contribute the balance of the assessors from other parts of New understand the earthquake damage
replacement value. Both the EQC and Zealand to cope with the massive better and plan remedial action
insurance companies have reinsurance sudden increase in claims. Most accordingly.
arrangements to cover the total claims insurance companies published a range As of 4 February 2011, the EQC had
cost over a certain retained amount, as of information through the media to completed assessments for 59 percent
shown in the following diagram. help and remind customers about of all claims received so far and aimed
lodging claims and how to lodge claims.
4 ‘EQC Insurance’, http://eqc.govt.nz/insurance.aspx
5 ‘EQC Insurance’, http://eqc.govt.nz/insurance.aspx
6 EQC defines zone C as ‘the area most affected by land damage and will require wide-scale coordinated land repair, or additional protection work such as underground
retaining walls before any rebuilding can take place in the serious damaged zones’.
Indian Actuarial Profession Serving the Cause of Public Interest The Actuary India December 2011 19
to complete all assessments by late ranged from $1.5 billion to $6 billion. was established in 1998 and had its
March7. The EQC is settling all claims $2 billion was initially estimated for the regulations “substantially strengthened”
COLUMN
under EQC and insurance companies plus in 2001 in the wake of the collapse of
$10,000 in cash, and plans to manage their reinsurers with a further $2 billion HIH14.
the claims between $10,000 and estimated for commercial insurance However the last year saw a major
$100,000 through their appointed companies. The EQC revised its initial change in the New Zealand insurance
project management team, Fletcher claims cost estimate of $1-2 billion sector, when the Insurance (Prudential
Construction8. Insurance companies are (made in late September) to be between Supervision) Act received the royal
settling any additional claims that are $2.75 billion and $3.5 billion at the end assent on 7th September 201015. The
not covered by the EQC with their own of December10. Given the complexity of Act’s purpose is to “promote the
STUDENTS
assessing teams and contracted project claims settlement and the uncertain maintenance of a sound and efficient
managers. For example, AMI signed future aftershocks, it is difficult to get an insurance sector … (and) promote public
Arrow as its project manager and State accurate estimate of the Canterbury confidence in the insurance sector”16
signed Hawkins to look after claims quake claims cost at this stage. and is designed to bring “the regulation
assessment and reconstruction. There Neither the EQC, insurance companies of insurers into line with established
is debate on how best to settle the badly nor reinsurers are certain about the international benchmarks and
damaged properties. This is an issue losses. This has been one of the most expectations”. 17
that must be coordinated well between expensive events for the insurance
the EQC, insurance companies, industry ever. To recover this large claims What the regulatory framework does
customers and lenders, especially for cost, Insurance Council New Zealand Under the new regulatory framework, all
houses that need to be rebuilt. Given Chief Executive (ICNZ), Chris Ryan, insurers are required to be licensed by
this kind of complexity and the huge predicted that “Premium rises are likely the Reserve Bank18. The Reserve Bank
number of claims, there is obviously a to impact on New Zealand as a whole, is tasked with undertaking prudential
long way to go to resolve everything. not just the Canterbury region. The size supervision and taking “appropriate
of increases is very hard to predict as action” if licensed insurers are “likely to
Uncertain Future there are forces driving premiums down fail to comply” with the Act or are in
It has been several months since the 4 as well as up“11. But certainly, this will “financial or other difficulties”.19 As part
September Canterbury earthquake. The present a challenge as they renew their of the licensing requirements insurers
aftershocks seem to be settling down reinsurance programs and review their need to:
now, but experts suggest that premium structure. • Maintain a fit and proper policy for
aftershocks may last for many months. The 7.1 Canterbury Earthquake has now directors and relevant officers20
The future is still uncertain. been ranked the third most costly • Meet issued solvency standards,
The rebuilding process of zone C (the insurance loss worldwide in 2010. The including minimum capital
area most affected by land damage) EQC and insurance companies have put requirements 21
might have a three-year wait due to the a firm foot into this shaky ground. Even
• Have a current financial strength
building of underground dams and new though the future is still uncertain,
rating given by an approved rating
infrastructure9. The insurance together they will help this ‘shaking city’
agency22
companies’ temporary accommodation to get through the quake with optimism.
allowance will run out for those • Maintain and comply with a risk
householders still away home. The Section Two: A Firmer Footing management programme23
potential shortage of engineers and New Zealand has been described as • Have an appointed actuary who
technical professionals could push out having “one of the least regulated reports to the Reserve Bank on the
the timeframe and cost of the repair insurance markets in the world”.12 The appropriateness of the actuarial
process. These and similar issues make market was “lightly regulated” with information in the financial
it difficult to estimate the full extent of “minimal prudential and market conduct statements and the solvency
the Earthquake loss. requirements”.13 It certainly has margin24
So far, the estimate of insured losses of compared unfavourably with Australia, • Report to the Reserve Bank “as soon
this quake from various sources has where the prudential regulator APRA as is reasonably practicable” if it has
7 source: ‘Canterbury Earthquake – General update at 4 February’, www.eqc.govt.nz
8 ‘Issues raised at Christchurch City Council’ – Community meeting in November 2010
9 ‘Three-year wait likely after quake’ by Ben Heather, www.stuff.co.nz
10 ‘Canterbury Earthquake – General update at 4 February’, www.eqc.govt.nz
11 ‘The Canterbury earthquake is now the largest single insurance event in the history of New Zealand’ http://www.icnz.org.nz/news/291010.php
12 The regulatory environment, ICNZ website (http://www.icnz.org.nz/regulation/index.php)
13 Burrowes, The End of the Wild Wild West – Legislative Developments Affecting Insurance, NZSA Conference,November 2010
14 Peter Costello, Australian Minister of Finance, Press Release – Report of the HIH Royal Commission [No. 020]
15 Insurance (Prudential Supervision) Bill, NZ House of Representatives website
16 Part 1, section 3(1) Insurance (Prudential Supervision) Act 2010
17 Bill English, NZ Minister of Finance, at the first reading of the Insurance (Prudential Supervision) Bill (SeeHansard, Volume:659;Page:8313)
18 Part 2, section 15 Insurance (Prudential Supervision) Act 2010
19 Part 1, section 12 Insurance (Prudential Supervision) Act 2010
20 Part 2, section 34 Insurance (Prudential Supervision) Act 2010
21 Part 2, section 57 Insurance (Prudential Supervision) Act 2010
22 Part 2, section 60 Insurance (Prudential Supervision) Act 2010
23 Part 2, section 73 Insurance (Prudential Supervision) Act 2010
24 Part 2, section 76-78 Insurance (Prudential Supervision) Act 2010
20 The Actuary India December 2011 Indian Actuarial Profession Serving the Cause of Public Interest
“reasonable grounds to believe that
a failure to maintain a solvency
COLUMN
margin is likely to occur at any time
within the next 3 years.”25
• Follow any directions given by the
Reserve Bank under part 4 of the
Act, including:
• preparing a recovery plan
• replacing a director, auditor or
STUDENTS
actuary
• liquidation or statutory
management.
The solvency standard has been
described as following an APRA-lite
model26 and being “strongly influenced”
by the Australian standards27. This
appears logical, as the New Zealand
general insurance market is dominated based capital charges, subject to a • Foreign currency risk capital charge
by Australian-owned insurers such as minimum of $3m (or $1m for a captive – 22% is applied to a net open
Suncorp (Vero), IAG (State, NZI), Lumley insurer). The capital charges are as foreign exchange position.
and QBE. follows32:
• Interest rate capital charge –
The solvency standard requires the Insurance risk capital charge – a factor allowance for a 1.75% change in all
appointed actuary to prepare a Financial is applied to the Premium & Outstanding interest rates used to value or
Condition Report (FCR) which, as the Claims Liability by class of business. discount the insurer’s fixed interest
name suggests, looks at the overall The factor is higher for the more volatile assets and liabilities.
financial condition of the insurer, and uncertain business classes (e.g.
• Reinsurance recovery risk capital
including the solvency position and the the factor applied to the domestic
charge – allowance for losses from
key risks affecting the insurer.28 This is property premium liability is 14%, while
failure to recover on reinsurance
not a new concept for the Australian- liability classes attract a factor of 22%)
contracts. The factor applied to the
owned insurers as an annual FCR is • Catastrophe risk capital charge – for reinsurance recoverable is higher for
required under APRA’s Prudential insurers with significant property lower- rated reinsurers.
Standard GPS 31029. exposure, the charge is set to the
The Solvency Ratio is defined as the
The solvency standard also outlines how net cost of a one in 250 year event
Actual solvency capital divided by the
to calculate the insurer’s minimum plus the cost of one reinstatement of
Minimum Solvency capital. The insurer
solvency capital, and uses similar the full catastrophe reinsurance
is required to disclose this ratio in its
principles and details to the ARPA program. If there isn’t significant
financial statements and on its website,
Prudential Standards. The following property exposure, the charge is set
along with a comparison with the
picture illustrates the NZ solvency to two times the largest per risk
Reserve Bank’s recommended solvency
capital requirement30: retention plus the cost of one
ratio guideline33.
The Actual Solvency Capital is made up reinstatement.
Support for the regulatory framework
of Tier 1 Capital, including ordinary • Asset risk capital charge – this
shares, retained earnings and some reflects credit risk by applying a The I(PS) Bill received very broad
reserves. Deductions need to be made factor to investments by asset class support in Parliament, with unanimous
for future tax benefits, related party (e.g. the factor applied to cash is cross-party support through the
equity/loans and intangibles such as 0.5%, listed equity is 25%). There parliamentary process34, culminating in
goodwill. Values must come from NZ are also limits for each asset class its third & final reading on 24th August
GAAP financial statements.31 (as a % of total assets) which if 201035. The Act was also strongly
exceeded attract a concentration supported by the Industry:
The Minimum Solvency Capital is
calculated by summing a series of risk- charge.
Indian Actuarial Profession Serving the Cause of Public Interest The Actuary India December 2011 21
• The NZ Society of Actuaries submitted mentality” 41. This can be particularly Reserve Bank if the insurer is likely to
that the NZSA “supports the overall seen in two areas: fail to maintain a solvency margin at any
COLUMN
objectives of the Bill … (and) 1) Insurers who were operating prior to time within the next 3 years, is in serious
commend the high level of both 8th September 2010, and friendly financial difficulties, or has been
practicality and effectiveness that is societies, are exempt from operating fraudulently or recklessly.45
being sought in this legislation.”36 compliance with parts of the act These “whistleblower” provisions are a
• Insurance Brokers Association of NZ (including the minimum capital tremendous responsibility.
CEO Gary Young stated that the requirements and financial strength
Section Three: Developments at ACC
legislation provides “a sound basis ratings) if their annual gross premium
for supervising insurers”.37 income is less than $1.5 million42. Background
STUDENTS
• Insurance Council of NZ CEO Chris 2) Insurers under the jurisdiction of the ACC is a NZ Crown Entity providing
Ryan said that the new legislation is United Kingdom or Australian “comprehensive, no-fault personal
a “positive move”, “a good thing for prudential regulation are exempt injury cover for all New Zealand
the industry” and observed that the from certain requirements as the residents and visitors to New Zealand”
legislation had “been implemented home regulator coverage is deemed 46, under the Accident Compensation
with a lot of consultation on the way sufficient.43 Act 2001. It is the fifth largest financial
through and overall will lift the level However it is fair to say that the new institution in New Zealand47.
of regulation in NZ.” 38 regulatory framework will lead to Its role is to prevent injuries (e.g. through
significant change in the general safety campaigns), to make sure people
The proposed General Insurance
insurance sector, particularly when it can get treatment for injury, and help
solvency standard was also widely
comes to the role of actuaries. As the people get back to everyday life48. In
supported, with the NZSA stating that
NZSA said in its submission on the Bill, exchange for this universal coverage, the
the Society is “supportive of mandatory
“the Reserve Bank is placing a heavy right to sue for personal injury in New
solvency standards (and) agrees with
reliance on actuaries to provide Zealand is forfeited.49 The New Zealand
and supports the structure and
professional guidance to directors situation is rightly described as unique50.
principles of the standard.”39
concerning the ongoing financial ACC was established in 1974 in the
Implications strength of insurers. The profession wake of the report of the 1967 Royal
There is a three year “transitional path to welcomes this opportunity to provide Commission of Inquiry into
compliance” 40. Insurers are required to support to insurers in the financial Compensation for Personal Injury led by
have already notified the Reserve Bank protection of policyholders, in line with Sir Owen Woodhouse (“the Woodhouse
whether they intend to continue to carry best practice overseas.”44 Report”). It has been subject to regular
on insurance business in New Zealand Actuaries will form a central part of an adjustments by successive
under the new regulatory framework. insurer’s risk management programme, governments, including major reviews
Existing insurers will be given a with the annual FCR identifying the key in 1979, 1986-7, 1991, the late
provisional license. A provisional license risks and giving an opinion on the steps 1990’s51 and the 2009-10 Stocktake
is available to new insurers if there is taken to mitigate those risks. (see ‘Future Changes’ section).
“evidence of satisfactory compliance Additionally, the Act requires the ACC’s claims are separated into the
with initial requirements”. All insurers appointed actuary to report to the following Accounts:
are required to have at least a provisional
license by 7th March 2012. The Account InjuryCoverage Funding Source
provisional license outlines “conditions Work All work-related injuries Levies paid by employers and the self-employed
detailing their required path to full Earners’ Non-work injuries to earners
Earners’ levies (via PAYE) plus levies on earnings
compliance” with the Act. Insurers must of the self employed
be fully licensed by 7th September 2013. Motor All personal injuries involving Petrol excise duty and a levy
Vehicle motor vehicles on public roads collected with the motor vehicle license fee
The regulatory framework is designed to
Treatment Injuries arising from Earners’ and Non-Earners’
be “light-handed”, with the aim of Injury medical treatment Accounts
ensuring that the regulation “does not
Non-Earners’ Injuries to people not in the paid The Crown (i.e. general taxation) workforce
mire the industry in a compliance
36 NZSA, Submission on Insurance (Prudential Supervision) Bill, 10 February 2010
37 InsuranceNEWS.com.au, NZ Insurance Act passed, 6 September 2010
38 InsuranceNEWS.com.au, NZ Insurance Act passed, 6 September 2010
39 NZSA, Comments on Solvency Standard for Non-Life Insurance, 26 March 2010
40 All quotes in this paragraph are from Dean, Bringing financial stability legislation to the insurance industry –the Insurance (Prudential Supervision) Act 2010, RBNZ Bulletin,
Vol. 73, No. 4, December 2010
41 Bill English, NZ Minister of Finance, at the first reading of the Insurance (Prudential Supervision) Bill (See Hansard, Volume:659;Page:8313)
42 Regulations 9 to 13, Insurance (Prudential Supervision) Regulations 2010 expanding Part 5, section 238 of the Insurance (Prudential Supervision) Act 2010
43 Regulation 5, Insurance (Prudential Supervision) Regulations 2010
44 NZSA, Submission on Insurance (Prudential Supervision) Bill, 10 February 2010
45 Part 3, section 127, Insurance (Prudential Supervision) Act 2010
46 ACC website
47 Pg. 10, ‘Accident Compensation Services in New Zealand: The Performance of the ACC Scheme and Opportunities for Improvement’ by the Steering Group for the Stocktake
of ACC Accounts (the ‘Stocktake Steering Group report’)
48 ‘Introduction to ACC’, ACC website
49 Pg. 21, ‘Next Steps on ACC’ Cabinet paper
50 Regulatory Impact Statement – Response to the recommendations of the ACC Stocktake (for example)
51 Pg. 23, Stocktake Steering Group report
22 The Actuary India December 2011 Indian Actuarial Profession Serving the Cause of Public Interest
rigour has resulted in a significant
amount of negative media coverage,
COLUMN
including the following cartoon from the
NZ Herald in December 2010:
STUDENTS
Financial History superimposed inflation can 2. Claim monitoring
The Net Central Estimate of the particularly be seen with the Elective The two largest contributors to the
Outstanding Claims Liability (the Surgery benefit (7% p.a. between outstanding claims liability are the non-
‘Liability’) for all benefit types grew 2004 and 2009) and radiology costs fatal weekly compensation benefit ($6.0
rapidly from 2004 to 2010. From $9.3 (11% p.a. between 2004 and 2009). billion at 30 June 2010) and the serious
billion in June 2004 the Liability grew to The growth in the Liability has not been injury social rehabilitation benefit ($8.0
$21.1 billion at June 2009, a growth matched by ACC’s assets, meaning that billion at 30 June 2010). ACC has
rate of 23% per annum. the deficit (the gap between assets and established two teams whose focus is
liabilities) has been steadily increasing, analysing, managing and monitoring
A large proportion of this increase has
rising from $4.2 billion in 2005 to $12.7 these two benefit types.
arisen due to the continued maturity of
the scheme and other factors outside billion in 200956. Legislation requiring • The Recover for Independence
the control of management such as ACC to be fully funded by 2014 has been Service (RIS) team have analysed
changes to accounting standards, changed, with a new target of 2019. those claimants who have been
discount rates and the scope of receiving non-fatal weekly
Recent Changes compensation for several years to
entitlements. However 40% is due to
unanticipated cost increases52, driven Concerned by the Liability growth, ACC ensure that they are receiving
by factors such as: has stated that it needs to “refocus (its) appropriate support and to return to
approach to … become even more work where possible. This has
• Growth in use of the scheme.
business-like”. Management has reduced the number of active claims
“Beginning in 2005 … the rate of new
determined that the culture needs to receiving weekly compensation.
injuries/claims rapidly increased,
shift away from welfare and towards • The National Serious Injury Service
claims from prior years reactivated,
“being cost-efficient and operating like a (NSIS) team was established to “to
and recovery rates began to
prudent insurer”57 gain greater control over the cost of
deteriorate.”53
To assist in this, there have been a serious injury claims, as well as
For example, the rate of clients
number of legislative and operational improving outcomes for seriously
returning to work within 3 months
changes, with the aim of increasing injured clients”58 through having a
dropped from 69% in June 2004 to
scheme sustainability. Some changes centralised specialist group dealing
62.5% in June 2009.54
are outlined in the following paragraphs. with complex clients and injuries
• Superimposed inflation. “Inflationary
1. Increased rigour of claims to ensure rather than spread across the
pressures on the cost of medical
they meet the criteria set out by branch network. Their work has
services has exceeded the rise in
legislation included improved profiling of
normal inflation for decades due to
claims, monitoring actual care hours
the cost of improvements in medical Treatment, and in particular Elective
against the amount approved, and
technology; an increasing demand for Surgery, that may have been previously
establishing community based care
medical services that continues to accepted is now being declined on the
options.
exceed the supply (labour shortages); grounds that the injury is predominantly
and the cost of frequent changes in due to historical pre-existing conditions 3. Provider contracts
the administration and regulations of or age-based degeneration, rather than ACC has a large number of contracts
the healthcare system”.55 This caused by an accident. The increased with health providers outlining specified
Indian Actuarial Profession Serving the Cause of Public Interest The Actuary India December 2011 23
costs for various services. Some of “investigate the introduction of expecting benefits that include:
REPORTAGE
these contracts have been re-negotiated competition into the ACC Work account”,
COLUMN
• Increased choice for all employers –
at a lower rate: and “conduct a full stocktake of the including price, quality of service,
• payments to radiologists for high various components of the ACC risk sharing arrangements and risk
tech imaging such as MRI’s have scheme”60.The Steering Group for the management services
been reduced by 20% in the last year stocktake was chaired by former cabinet
• Improved pricing of risk
minister David Caygill and presented its
• contract rates with physiotherapists • More focus on injury prevention
final report to Dr Nick Smith, the Minister
have been reduced by 30%, with • More convenience for employers
for ACC, on 30 June 2010. This report
physiotherapists now able to charge from the bundling of workplace
was released to the public in December
clients a co-payment for their
STUDENTS
59 ‘ Hearing Aid costs to be apportioned’, Media Statement by the Minister for ACC
60 Pg. 1 ‘Next Steps on ACC’ cabinet paper
61 Pg. 42, Stocktake Steering Group report
62 Pg. 1 Stocktake Steering Group report
63 Pg. 7, Stocktake Steering Group report
64 Pg. 121, Stocktake Steering Group report
65 The following paragraphs are from Pg. 8-10, ‘Next Steps on ACC’, Cabinet paper
66 Pg. 21, ‘Next Steps on ACC’, Cabinet paper
Liyaquat Khan
carEer opportunity
Gen Re is one of the leading reinsurance companies in the world and is represented globally by a network of more than 45
branch and subsidiary offices in key reinsurance markets. Standard & Poor’s rating for Gen Re is AA+.
Gen Re’s Asia-Pacific Life Health Division is looking to fill the following vacancy in its Mumbai Liaison Office.
Account Executive
Your role: Your qualifications:
• You are a member of the India team reporting to the India • A fellow of an actuarial organisation or close to fellowship
Country Manager qualification.
• You are responsible for maintaining, improving and • At least 5 years experience at an insurance or reinsurance
extending the quality of business written in India by company, with thorough knowledge of the Indian Life (re)
managing marketing activities, client contacts, identifying insurance market.
and developing business opportunities.
• Previous work experience in the product development
• You have account manager responsibility for assigned area is an advantage.
clients.
• Enjoy meeting new people, exploring and analysing
Your key responsibilities: business opportunities, achieving win-win solutions and
• Follow market trends and client requirements to identify communicating complex issues to a varied audience.
new business opportunities.
The India team works closely with the Singapore Life Health
• Develop and build strong client relationships. team and being part of the larger Asia Pacific and International
• Develop innovative product concepts and provide Life Health Division, there will be ample opportunities for
complete product development support to clients cross-border team-work, learning and development.
• Prepare experience studies.
• Participate in regional and international initiatives and
projects
We offer performance-based remuneration package commensurate with experience and qualifications.
If you are interested in this position, please send your detailed resume and day contact number to
Human Resources, Gen Re, via email at hrasia@genre.com.
Voted and Rated Best Life Reinsurer in Asia Pacific in 2010 Flaspöhler Survey.
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Office: 215 Atrium, Unit 516, Wing C, Andheri Kurla Road, Andheri (East) Mumbai 400 059
More information on the Gen Re Group is available at http://www.genre.com
THE PRESS
FROM
26 The Actuary India December 2011 Indian Actuarial Profession Serving the Cause of Public Interest
From the Desk of
THE DESK OF
CHAIRPERSON -
Advisory Group on
Accounting and
Solvency - Insurance
and Pension Funds -
K S Gopalakrishnan
FROM
ks.Gopalakrishnan@aegonreligare.com
A llegations:
Mr. C. R. Thakore (membership
no 00189) vide his complaint dated
Society of India for the year 2001-02 and
requested the Defendant to submit his
written statement within 21 days from
` 302/-(Three Hundred and Two only.). It
was observed that not a single payment
out of these was made to Mr. Nalin
22nd July 2010 and his letter dated the date of receipt of the letter. Kapadia towards conveyance expenses.
26th August 2010 had alleged that Mr. Mr. Nalin Kapadia, the defendant filed Report of Prosecution Director
Nalin Kapadia (membership no 00093), his written statement dt. 5th October The Prosecution Director vide his Prima
during the period that he was President 2010 which inter alia stated as under. Facie opinion dt 25th January 2011
of Actuarial Society of India during 2001- Neither the Disciplinary Committee nor opined that there is no truth in the
02, visited office of the then Actuarial the Council has jurisdiction to enquire allegations made by Mr. C. R. Thakore
Society daily, or almost daily consequent into the alleged misconduct concerning and that Mr. Nalin Kapadia is not guilty
of which the total conveyance expenses the administration of the erstwhile of misconduct in terms of clause A (2)
shot up to ` 7822.00 (` 782.20 + Actuarial Society of India. of Part IV of the SCHEDULE (OTHER
` 7,039.80) during 2001-02, as against the alleged misconduct occurred 9-10 MISCONDUCT IN RELATION TO MEMBER
`2,839.50 (` 284.00 + `2,555.50) years ago and as such the same is OF THE INSTITUTE GENERALLY) read with
incurred during 2000-01. barred by limitation under Rule 12 of S 31 (Professional or other Misconduct
Mr. C. R. Thakore had earlier sent the Actuaries (Procedure for Enquiry Defined) of the Actuaries Act,2006.
his letters dt. 18th September 2007, of Professional and other Misconduct)
Opinion formed by Disciplinary
7th May 2010, 27th June 2010 and Rules 2008.
Committee
9th August 2010 in this connection. Mr. Nalin Kapadia quoted his letter dt.
The Prosecution Director wrote to the 15th June 2009 wherein he mentioned The Disciplinary Committee in their
complainant on 13th August 2010 that categorically that he never claimed meeting held on 12th February 2011
unless the complainant sends a fresh conveyance expenses as alleged. He deliberated on the matter and agreed
format of the complaint duly filled in had his own car, driver and used his own with the Prima facie opinion of the
and also his specific complaints in one petrol for travelling from Borivali to office Prosecution Director.
letter (i.e. instead of referring to various of the Society, and The Disciplinary committee was of the
letters including those written in 2007) The complainant has not produced a view that the Defendant was not guilty
the Prosecution Director would decline to single voucher or copy thereof showing of misconduct in terms of clause A (2)
register his complaint in terms of Rule 5 the claim of conveyance charges by Mr. of part IV of the SCHEDULE (OTHER
(b) of the Actuaries (Procedure for Enquiry Nalin Kapadia. MISCONDUCT IN RELATION TO MEMBER
of Professional and other Misconduct) Subsequently the Written Statement OF THE INSTITUTE GENERALLY) read with
Rules, 2008.The complainant thereafter dated 5th October 2010 received from S 31 (Professional or other Misconduct
consolidated all his complaints in his Mr. Nalin Kapadia, was sent to Mr. C. Defined) of the Actuaries Act,2006.
letter dt. 26th August 2010. R. Thakore by the Prosecution Director Accordingly, in terms of the provisions
on 19th October 2010, asking for his of Rule 9(6) of the Actuaries (Procedure
Investigation for Enquiry of Professional and Other
The Prosecution Director wrote to Rejoinder within 21 days from the date of
receipt of the letter. Misconduct) Rule 2008 the matter was
Mr. C. R. Thakore on 6th September 2010 referred to the Council for the closure of
asking him to give specific evidence to Mr. C. R. Thakore, the Complainant vide
his Rejoinder dt. 26th October 2010 the case.
show that the conveyance expenses
mentioned that he had nothing further to Decision of the Council
referred to in his complaint were actually
claimed and paid to Mr. Nalin Kapadia add in the matter. On consideration of report dated
during 2001-02 for travelling from his Mr. Nalin Kapadia, the Defendant vide his 7th March 2011 of the Disciplinary
residence at Borivali to ASI office at D N letter dt. 5th November 2010 has inter Committee, the Council in their meeting
Road, Mumbai 400 001 on various days alia, reiterated that the Complainant has held on 12th June 2011 held that there
or almost daily as alleged. not produced any evidence in support of is no truth in the allegations made by
Mr. C R Thakore vide his letter dt. 13th his allegation. Mr. C R Thakore and Mr. N R Kapadia is
September 2010 replied by stating that There was no direct evidence by the not guilty of misconduct in terms of clause
specific evidence of the payments made Complainant. And there was a general A(2) of Part IV of the Schedule (Other
to Mr. Nalin Kapadia would be found in the denial by the Defendant. At Prosecution misconduct in relation to Member of the
records of the Actuarial Society of India. Director’s request, the Accountant Institute Generally) read with section
The Prosecution Director wrote to of the Institute of Actuaries looked 31 (Professional and Other Misconduct
Mr. Nalin Kapadia, the defendant on into the Annual Report of 2001-02 Defined) of the Actuaries Act, 2006.
17th September 2010 conveying the and the details of the conveyance Hence, the complaint was treated as
allegations made by Mr. C R Thakore expenses incurred during this period. closed and Complainant and Defendant
along with a copy of letter dt. 26th August He submitted a list of payments made were informed accordingly.
2010 and the complaint in the format during 2001-02 towards conveyance Authorised by the President on 21st
under Rule 3(1) dt. 26th August 2010, expenses in excel sheet running to November, 2011 to be published in the
along with photo copies of Schedule i 5 pages. The lowest paid amount was Actuary India, December 2011 issue.
and j of the Annual Report of Actuarial ` 6/- (` Six Only) and the highest
28 The Actuary India December 2011 Indian Actuarial Profession Serving the Cause of Public Interest
Reliability Engineering and Risk Analysis:
BOOK REVIEW
A Practical Guide
By Mohammed Modarres, Mark Kaminskiy and
Vasily Krivtsov; Mercel Dekker, Inc. 1999
Indian Actuarial Profession Serving the Cause of Public Interest The Actuary India December 2011 29
SHILPA'S PUZZLES
Puzzle No 164: 11.Sejal Chhatriwala, 12.Jayant Kaul
If 733 is divided by 10, what will the 13. Mitsu Shah, 14. Binita Bhimani
remainder be? You may get the wrong 15. Vikas Rathi, 16.Akshara Ravishankar
answer if you try to solve this on some
Puzzle No 160:
calculators.
1. Rohit Singhal, 2. Sateesh Bhat
Solutions 3. Superrn Agarwal, 4. Azim Sikandar
Puzzle No 159: 17 minutes 5. Ekta Katyayana, 6. Dhruti Dalal
Let A, B, C, D have walking speed 1 min, 7. Sudhanshu Kalsotra, 8.Gurpreet Singh
2 min, 5 min and 10 min respectively. 9. Ajit Kumar Jha, 10. Manish Kumar
A + B cross the river : 2 min 11.Aishwarya R,. 12.Jayant Kaul
A comes back: 1 min 13. Sejal Chhatriwala, 14. Mitsu Shah
C + D cross the river : 10 min 15. Binita Bhimani, 16. Ganesh Sridhara
B comes back : 2 min 17. Pravendra Rajput
Shilpa's Puzzles
A + B cross the river : 2 min Puzzle No 161:
Puzzle No 160: 1. Sushant Jain, 2. Ajit Kumar Jha
3. Shweta Seth, 4. Superrn Agarwal
17 as the digits of the code are in
Puzzle No 163: 5. V. Parasurambabu,
alphabetical order.
Imagine that you have four kings and 6. Prasham Rambhia
Puzzle No 161: Puzzle No 162:
three queens from an ordinary deck of
playing cards. 2 ^ (13 – 1) = 4096 ways 1. Suresh Sindhi, 2. Shilpi Jain
The object of the game is to arrange 3. Sushant Jain, 4. Ajit Kumar Jha
Puzzle No 162:
the seven cards in an order that will 5. Shreya Chheda, 6. Deepak Trivedi
Writing a three-digit number twice is 7. Superrn Agarwal, 8. Diwakar Kumar
result in an alternating pattern of K, Q,
the same as multiplying it by 1,001. 9. H. K. Eswar Kumar, 10. Mahesh Chand
K, Q, K, Q, K. The seven cards must be
This number has the factors 7, 11 and 11. Ashish Agarwal, 12. Aishvarya R.
held facedown. Move every other card,
13, so writing the chosen number twice 13. V.Parashurambabu,
beginning with the first, to the bottom
is equivalent to multiplying it by 7, 11 14.Prasham Rambhia.
of the deck. Beginning with the second
and 13. Naturally when the product is
card, place every other card faceup on
successively divided by these same three
the table to reach the desired alternating
numbers, the final remainder will be the
pattern.
original number.
Remember, the first card goes to the
bottom of the facedown pile, the second Correct solutions were received from:
card goes faceup on the table, the third Puzzle No 159:
card goes to the bottom, the fourth card 1. Abhay Kumar, 2. Rohit Singhal
goes faceup, etc., until all seven are on 3. Swaminathan V., 4. Anubhav Adlakha
the table. 5. Suparrn Agarwal, 6. Ekta Katyayana
What is the beginning arrangement of 7. Dhruti Dalal, 8. Ajit Kumar Jha shilpa_vm@hotmail.com
the cards? 9 Manish Kumar, 10.Aishwarya R.
Quotable Quotes
Management
is doing
things right;
leadership Many Happy Returns of the day
the Actuary India wishes many more years of healthy life to the
following fellow members whose Birthday fall in December 2011
is doing
Ramakrishna Devaraja Iyer C. S. Modi
the right things N. N. Jambusaria S. P. Mulgund
S. V. Narayanan Y. P. Sabharwal
T. Bhargava
-Peter F. Drucker (Birthday greetings to fellow members who have attained 60 years of age)
30 The Actuary India December 2011 Indian Actuarial Profession Serving the Cause of Public Interest
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