Question

Average

Employee Satisfaction Survey

Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 Q9 Q10 Q11 Q12 Q13 Q14

Question 1 Question 2 Question 3 Question 4 Question 5 Question 6 Question 7 Question 8 Question 9 Question 10 Question 11 Question 12 Question 13 Question 14

4.53 4.29 3.76 4.12 4.24 4.06 4.06 4.47 4.29 3.65 3.88 3.94 3.53 3.71

This company is a pretty good place to work

The companys wage rates are competitive with those of other co Employee promotion decisions are handled fairly. I can get ahead in this company if I make the effort. My job makes the best use of my abilities. My workload is challenging but generally not excessive My responsibilities and authority are very clear. I am clear as to what my boss expects from me. We are always encouraged to improve our performance.

When our group meets, we end up making clear and effective de

When our department discusses problems or performance, the e

We understand the key problems within the processes we emplo Customer requirements are always made clear.

We receive feedback from customers on the work we do and our

EMPL 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23

Employee Satisfaction Q1 Q2 5 5 4 4 5 5 5 5 5 5 5 5 4 3 4 4 5 5 4 3 4 4 5 4 5 5 4 3 3 4 5 5 5 4

Q3 3 3 5 5 5 5 3 3 5 3 3 1 4 3 4 5 4

Q4 5 4 5 5 5 5 4 2 5 3 5 2 4 2 4 5 5

Q5 5 4 5 2 5 5 4 2 5 4 5 4 5 4 4 5 4

Q6 3 4 5 4 4 5 4 4 5 2 4 4 5 2 4 5 5

Team Work Q7 4 3 5 4 4 5 4 2 4 4 4 5 4 4 3 5 5

Q8 5 4 5 5 5 5 4 2 4 4 4 5 5 4 5 5 5

24 25 26 TOTALS AVERAGE Question % 77 4.53 90.59% 73 4.29 85.88% 64 3.76 75.29% 70 4.12 82.35% 72 4.24 84.71% 69 4.06 81.18% 69 4.06 81.18% 76 4.47 89.41%

etitive with those of other companies.

ake the effort.

ally not excessive

e our performance.

aking clear and effective decisions.

lems or performance, the emphasis is on shared responsibility for improvement, rather than blaming.

in the processes we employ and continually work towards improving them.

on the work we do and our performance is measured.

Employee % 78.57% 75.71% 100.00% 85.71% 91.43% 95.71% 65.71% 54.29% 82.86% 71.43% 70.00% 77.14% 87.14% 62.86% 84.29% 95.71% 94.29% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% Company Employee Satisfaction % 73.93%

Q9 5 4 5 5 5 5 3 2 4 4 4 4 4 4 5 5 5

Q10 3 4 5 3 5 5 2 2 3 4 2 3 4 3 5 4 5

Q11 3 4 5 5 5 5 4 2 3 4 2 4 3 3 4 5 5

Q12 3 4 5 5 5 5 2 2 4 4 2 4 4 4 4 5 5

Cust. Requirements Q13 Q14 3 3 4 3 5 5 4 3 2 4 3 4 2 3 3 4 3 3 4 3 3 3 4 5 5 4 2 2 5 5 4 4 4 5

Employee Satisfaction 77.27 Team Work 75.09 Customer Requirements 68.33

Surveys sent Surveys Recv'd Return

0.00% 0.00% 0.00% 73 4.29 85.88% 62 3.65 72.94% 66 3.88 77.65% 67 3.94 78.82% 60 3.53 70.59% 63 3.71 74.12%

Employee Satisfaction %

% Customer Requirements %

26 17 65.38 %

Employee Satifaction Survey

5.00 4.50 4.00 3.50

3.00
2.50 2.00 1.50

1.00
0.50 0.00

Average