HBAR Newsletter (PDF3) - March April 2012

Foot i ngs
THE NEWS OF HBAR VOLUME 10 MARCH/APRIL 2012
Upcoming HBAR Events (pgs. 7-9)
Member Spotlight (pg. 14)
HBAR.org is Under Construction (pg. 25)
HBAV Annual Convention (pg. 27)
Spring Membership Drive (pg. 32)
HBAR Baby Announcements (pg. 39)

A BI-MONTHLY INSIGHT INTO THE RICHMOND BUILDING INDUSTRY
HIGHLIGHTS IN THIS ISSUE
HOME BUILDING ASSOCIATION OF RICHMOND PAGE 2
PRESIDENTS
MESSAGE
THE NEWS OF HBAR VOLUME 6 JULY/AUGUST 2011
Home Building Association of Richmond
Footings Newsletter
THE NEWS OF HBAR VOLUME 7 SEPTEMBER/OCTOBER 2011
TABLE OF CONTENTS
THE NEWS OF HBAR VOLUME 8 NOVEMBER/DECEMBER 2011 THE NEWS OF HBAR VOLUME 9 JANUARY/FEBRUARY 2012
Footings is a published bi-monthly newsletter by the
Home Building Association of Richmond for its members.
To receive future publications, email ctoalson@hbar.org.
HBAR -
ABOUT US
3-4
HBAR EVENTS
IN REVIEW
5
6
2012 HBAR
CALENDAR
OF EVENTS
7
UPCOMING
HBAR EVENTS
8-9
THE VALUE
OF HBAR
MEMBERSHIP
10-11
MEMBER
BENEFITS &
DISCOUNTS
15-18
EAGLE WINS
GOLD
MEMBER
MARKETING
OPPORTUNITIES
26
19-20
CONNECT
WITH HBAR
21
BDX CONNECT 22
HOMEARAMA
23-24
HBAR.ORG
IS UNDER
CONSTRUCTION
25
HBAV ANNUAL
CONVENTION
27
THANK YOU
MEMBERS
29-30
HBAR
REMODELERS
31
SPRING
MEMBERSHIP
DRIVE
32
HBAV
LEGISLATIVE
BULLETIN
33
RESIDENTIAL
BUILDING
PERMITS
34
MEMBER NEWS
NEW HOME
WARRANTIES -
WHO CARES?
35
36-37
HBAR
MEMBERS
MARKET PLACE
12-13
MEMBER
SPOTLIGHT
14
HBAR
COUNCILS AND
COMMITTEES
28
MEMBER
ANNOUNCE-
MENTS
39
YMCA HONORS
HHHUNT
38
SHARED VALUES
Conforms to high professional standards of conduct and exercises the discipline prescribed by moral principles.
A growing and respected leader in the community and industry with good growth in membership. Having a
clear sense of purpose a missionwhich it commits to and uses to evaluate all its results and activities.
Making a worthwhile contribution to our communities and meeting the needs of individual members.
Having a sense that the mission is meaningful. An organization where friendly and informal relations through
networking opportunities are provided.
Supplies the necessary resources, training and expertise to understand industry and legislative issues and how
they may affect the success of individual members.
VISION
To champion housing and community.
MISSION
Provide leadership to develop innovative programs that enable our community to thrive. Using research,
education and public relations, we will be a credible resource, building a strong coalition for the current and
future benet of our association and community.
THE NEWS OF HBAR VOLUME 7 SEPTEMBER/OCTOBER 2011 THE NEWS OF HBAR VOLUME 8 NOVEMBER/DECEMBER 2011 THE NEWS OF HBAR VOLUME 9 JANUARY/FEBRUARY 2012
We are a non-prot trade association afliated with the Home Building Association of Virginia
and the National Association of Home Builders, and we represent our members in the building
industry.
Service to our members is our primary emphasis, which includes offering resources that will allow
our members to conduct their businesses with condence and professionalism. We support the
growth of the building industry and the quality of our communities through active involvement in
community affairs, advocating concern for the environment, while maintaining a positive climate for
growth.
About Us
(804) 282-0400
MAIN OFFICE
Christy Maschal
Director of
Membership & Marketing
cmaschal@hbar.org
Victoria Moody
Director of Special Events
vmoody@hbar.org
THE NEWS OF HBAR VOLUME 6 JULY/AUGUST 2011 THE NEWS OF HBAR VOLUME 7 SEPTEMBER/OCTOBER 2011 THE NEWS OF HBAR VOLUME 8 NOVEMBER/DECEMBER 2011 THE NEWS OF HBAR VOLUME 9 JANUARY/FEBRUARY 2012
HBAR PERSONNEL
Craig Toalson
Executive Vice President
ctoalson@hbar.org
CONTACT US
400 N. Ridge Road
Richmond, VA 23229
(804) 282-9866
FAX
WWW.HBAR.ORG
As the April federal
i n c o me t a x l i n g
deadl i ne approaches,
millions of Americans
are sitting down and
sorting through dozens of
forms to determine how
much money they owe
Uncle Sam or, how
much of a refund they
will get this year. One of
t h o s e f o r m s , t h e
Mo r t g a g e I n t e r e s t
Statement Form 1098,
can mean big savings for
home owners at tax time.
Form 1098, which home
owners receive from their
lenders, shows the total
a m o u n t o f h o m e
mortgage interest paid
during the year. Home
owners who itemize their
f e de r al i nc ome t ax
deductions can deduct
100 percent of their
mo r t g a g e i n t e r e s t
payments on a rst or
second home for up to $1
mi l l i on of mortgage
debt. They can also
deduct the interest paid on up to $100,000 of
home equity loans.
For most home owners, this means they can
deduct ALL of the mortgage interest theyve
paid on their home each year.
The ability to deduct home mortgage and
home equity loan interest isnt the only tax
benet for home owners.
The three most important sources of tax
savings for home owners are:
Deductions for mortgage interest
Deductions for real estate taxes
The capital gains exclusion for the sale of a
principal residence
Home owners are also able to deduct the state
and local real estate taxes they pay each year on
an owner-occupied home.
When it is time to sell a home, in many cases
home owners dont have to pay capital gains tax
on the prot from the sale. Under present law,
married couples who have owned and occupied
their principal residence for at least two of the
past ve years do not have to pay any taxes on
the rst $500,000 in prots from the sale of
their home. Single lers earn up to $250,000
tax free.
Another deduction home owners may be able
to take is for mortgage insurance premiums.
Generally, people who purchase a home
without putting 20 percent down have to buy
mortgage insurance, and those premiums can
also be deducted from taxable income.
Even home owners who dont use the home as
their principal residence and rent it out may be
able enjoy some tax benets, including interest
and depreciation deductions.

Buying a home offers tax savings that can add
up to tens of thousands of dollars over several
years. Home owners rely on the mortgage
interest deduction each year to help
offset the costs of homeownership
and prospective buyers take the
deduction into consideration when
choosi ng homeownershi p over
renting.
But the mortgage interest deduction,
which has been included in the tax
code for about 100 years, is in
d a n g e r. A n a t i o n a l d e c i t
commission has proposed reducing
or eliminating the deduction as part
of a restructuring of the tax code.
Find out more about the threat to the
mortgage interest deduction, and
r e a d The Ta x Be ne t s o f
Homeownership, a study from
e c onomi s t s at t he Nat i ona l
Association of Home Builders that
provides specic examples of savings
for a variety of income levels and
o w n e r s h i p s i t u a t i o n s , a t
www.SaveMyMortgageInterestDeduc
tion.com.
Presidents Message
Homeownership Can Bring
Big Savings at Tax Time
Sarah Kellam
HBAR President 2012
Owner, Homeplaces, Ltd.
THE NEWS OF HBAR VOLUME 7 SEPTEMBER/OCTOBER 2011 THE NEWS OF HBAR VOLUME 8 NOVEMBER/DECEMBER 2011 THE NEWS OF HBAR VOLUME 9 JANUARY/FEBRUARY 2012 THE NEWS OF HBAR VOLUME 10 MARCH/APRIL 2012
EVENTS IN REVIEW
The Home Building Association of Richmond hosted several successful events over the last few months. If
you attended, thank you for support. For all, here are some details and photos.
INVESTOR NEWSLETTER ISSUE N3 FALL 2009 THE NEWS OF HBAR VOLUME 6 JULY/AUGUST 2011 THE NEWS OF HBAR VOLUME 7 SEPTEMBER/OCTOBER 2011 THE NEWS OF HBAR VOLUME 8 NOVEMBER/DECEMBER 2011 THE NEWS OF HBAR VOLUME 9 JANUARY/FEBRUARY 2012 THE NEWS OF HBAR VOLUME 10 MARCH/APRIL 2012
HBARs 2012 General Assembly Breakfast
PLEASE DONT HURT OUR BUSINESS
The Annual HBAR General Assembly Breakfast is an opportunity for us to speak with Senators and Delegates in
an informal setting about things you would like to see for the upcoming year to improve the housing industry.
This year the General Assembly Breakfast was held on January 9, 2012 at the Jefferson Hotel and nearly 100
HBAR members where in attendance. At the
breakfast, HBAR presented the 2012 Legislative
Agenda to nearly 25 members of the Virginia
General Assembly. The message: "Please don't
hurt our business."
Photo by Christy Maschal, HBAR.
Special Thanks To Our Sponsors
HBARs 2012
Local Housing & Economic Forecast Seminar
On February 1st, HBAR hosted its annual Local
Forecast Seminar at the Holiday Inn Koger Center.
The event was well attended and included
presentations by David Crowe of the National
Association of Home Builders and Lloyd Poe of
LifeStyle Builders. This years speakers provided
updates and trends statewide and for the Richmond
region. For a brief overview of the seminar, please
see Experts Offer 2012 Housing Forecasts blog
entry at Commonwealth Partnerships Virginia Real
Estate Blog (www.commonwealthpartnerships.com).
Photo by Christy Maschal, HBAR.
Special Thanks To Our Sponsors
2012 HBAR CALENDAR OF EVENTS
The Home Building Association of Richmond is dedicated to providing you with educational series, member
networking, business promotion and much more.
There are lots of important events for 2012 - mark your calendars today!
INVESTOR NEWSLETTER ISSUE N3 FALL 2009
Event Date Time Place
HBARs 1st Leadership
Development Session
March 1st 2:00 - 4:00 p.m. HBAR Headquarters
SMC MAME Awards March 8th 5:30 - 8:30 p.m. Lewis Ginter
FourTHursday Social March 22nd 4:30 - 6:30 p.m. HBAR Headquarters
Building Code Seminar March 28th 8:00 - 10:00 a.m. VHDA
Homearama Preview Party April 19th 5:30 - 8:30 p.m. Summer Lake
Homearama 2012 April 21st - May 6th 12:00 - 8:00 p.m. (W-Sun.) Summer Lake
FourTHursday Social April 26th 4:30 - 6:30 p.m. HBAR Headquarters
Selling High Performance
Homes Seminar
June 7th 2:00 - 5:00 p.m. VHDA
Builder Bash June 7th 5:00 - 8:00 p.m. Innsbrook Pavilion
SMC New Home Social June * 5:30 - 7:30 p.m. TBD
SMC Breakfast Speaker July * 8:00 - 10:00 a.m. VHDA
Family Fun Night August 16th 4:00 - 8:00 p.m. Kanawha
SMC New Home Social September * 5:30 - 7:30 p.m. TBD
Fall Golf Outing September 14th TBD TBD
Parade Awards Breakfast October 4th 8:00 - 10:00 a.m. Holiday
Parade of Homes October 6th - 21st 12:00 - 5:00 p.m. TBD
Reverse Trade Show November * TBD TBD
Leadership & Legacy Dinner November * TBD TBD
THE NEWS OF HBAR VOLUME 6 JULY/AUGUST 2011 THE NEWS OF HBAR VOLUME 7 SEPTEMBER/OCTOBER 2011 THE NEWS OF HBAR VOLUME 8 NOVEMBER/DECEMBER 2011
Event dates subject to change. For the complete HBAR calendar and to register on-line, visit www.hbar.org/calendarevents.html.
* Date(s) TBD. Note: HBAR on-line registration is not available until date has been determined. More information to follow.
THE NEWS OF HBAR VOLUME 9 JANUARY/FEBRUARY 2012 THE NEWS OF HBAR VOLUME 10 MARCH/APRIL 2012
INVESTOR NEWSLETTER ISSUE N3 FALL 2009 THE NEWS OF HBAR VOLUME 6 JULY/AUGUST 2011 THE NEWS OF HBAR VOLUME 7 SEPTEMBER/OCTOBER 2011 THE NEWS OF HBAR VOLUME 8 NOVEMBER/DECEMBER 2011 THE NEWS OF HBAR VOLUME 9 JANUARY/FEBRUARY 2012
HBARS FIRST
LEADERSHIP DEVELOPMENT SESSION
MARCH 1, 2012
Please join us for HBARs First Leadership Development Session where we will
listen to the NAHB Webinar titled Time Management at 2:00 p.m. and then discuss
different ways to increase your time management. This session will help you with your
efciency and productivity levels. Time
management tools will be shared that will help
you with work goals. Through discussion you
will identify what you value most and how to
manage your time accordingly. In order to have more time, old habits that hinder
you need to be identied and new habits created to move you forward. During
this workshop the following topics will be covered: establishing goals, handling
emails and interruptions, planning, scheduling and prioritizing.
Date: March 1, 2012
Time: 2:00 - 4:00 p.m.
Place: HBAR Headquarters
Cost: FREE to the rst 20 RSVPs
RSVP: hbar.org
2011 HBAR MAME AWARDS (DISCO THEME)
MARCH 8, 2012
The MAME Awards is an opportunity for HBAR and the Sales &
Marketing Council to honor the Best of the Best in the
New Home & Remodeling Industry
and, celebrating those that provide
creative cutting-edge solutions to
generate home sales.
Business or Disco Attire
Date: March 8, 2012
Time: 5:30 - 6:30 p.m. Cocktail Hour (Cash Bar)
6:30 - 7:30 p.m. Dinner (Cash Bar)
7:30 - 8:30 p.m. Program
Place: Lewis Ginter Botanical Garden
Cost: Varies. Contact Victoria Moody.
36TH ANNUAL HOME & GARDEN SHOW
MARCH 2-4, 2012
Date: March 2-4, 2012
Time: Friday 12 p.m. - 9 p.m.
Saturday 10 a.m. - 8 p.m.
Sunday 11 a.m. - 5 p.m.
Place: Richmond Raceway
Cost: Adults $9.00 (Door)
Adults $6.00 (Online)
Kids 16 & Under FREE
INFO: www.gsevents.com
Richmonds Home & Garden Show is designed to
inspire homeowners to transform their current home
into a dream home. Thousands of products
and services to improve the quality of their
home and yard are on display at this show.
There is something for every homeowner including:
interior decorators, remodeling contractors, landscapers, homebuilders, and many
others. Its an ideal venue to showcase your new products and professional advice.
We hope you will visit this years show and while youre there, stop by
the HBAR booth to say hello.
Join your fellow HBAR members on the fourth
Thursday of each month for networking,
camaraderie, refreshments and snacks.
Sponsored by:
Date: March 22, 2012
April 26, 2012
Time: 4:30 - 6:30 p.m.
Place: HBAR Headquarters
Cost: FREE
RSVP: hbar.org
FOURTHURSDAY HBAR SOCIAL
MARCH 22, 2012 & APRIL 26, 2012
HBAR BUILDING CODES SEMINAR
MARCH 28, 2012
The 2012 Building Codes Seminar
is being hosted by the HBAR Associates
Council. At this years seminar, local
building ofcials will discuss the major
changes to the 2009 VA USBC that
became effective March 1, 2012 and
ways to work with the different building
inspection ofces. Building ofcials from
Chestereld, the City of Richmond, Hanover and Henrico will be in attendance. This
program will sell out so get your tickets early! For just $200, HBAR Associate Council
Members have the ability to have an exhibit booth to great the builders before, during
breaks, and after the seminar. Only 5 booths remain!
Time: 8:00 - 10:00 a.m.
Place: VHDA in Innsbrook
Cost: $25 Members/$55 Non-Members
RSVP: hbar.org
THE VALUE OF
NAHB MEMBERSHIP
I am often asked by NAHB
members and non-members
a l i k e wh a t v a l u e t h e
as s oci at i on provi des f or
members. So today I want to
go right to the numbers on the
bottom line of the ledger and
tell you how NAHBs advocacy
efforts save money for builders.
Of course, membership in
NAHB is about a lot more
than just dollars and cents. Its
about networking. Its about
industry-specic education
programs you cant nd
anywhere else. And its about
knowing that there will always
be someone there to help you
when you need assistance. Its
very difcult to put a dollar
value on benets like that, but
we can put a dollar value on
advocacy. And let me tell you,
its a very big number - $5.7
billion. Yes, thats billion with
a capital B. NAHBs advocacy
efforts in 2011 on Capitol Hill
and with regulatory agencies
will provide members with $5.7
billion in either reduced costs or
increased revenues this year.
Those savings fall into eight
broad categories:
FHA loan limits
Environmental Protection
Agency actions
Building codes
OSHA
Building materials
The tax code
HUD multifamily programs
Fish and Wildlife Service
Let me give you just a few
examples of the savings.
Restoration of Higher FHA
Loan Limits
Ill begin with reinstatement of
FHA loan limits. This represents
the largest share of savings for
builders -- $1.9 billion. In late
2011, Congress allowed higher
FHA loan limits that were in
effect in 2010 and 2011 to
expire. Later, after an intense
campaign by NAHB, the higher
FHA loan limits were reinstated.
Home builders would have lost
more than 6,000 new home
sales this year if the higher loan
limits had not been reinstated.
In all, NAHBs action on the
FHA loan limits saved builders
just over $1.9 billion.
Environmental Protection Agency
The next largest savings $1.4 billion
are due to NAHBs actions related to
regulations and requirements imposed
by the Environmental Protection
Agency. Following regulatory and legal
challenges by NAHB, the Environmental
Protection Agency admitted that the
government did not have sufcient data
t o support a numeri c l i mi t f or
stormwater discharges. EPA then
withdrew its proposed numeric limit, an
action that will save builders $1.2 billion
this year. A different EPA action
affecting remodeling will save $240
million this year. EPA proposed a
requirement that a third-party test for
lead be conducted following professional
remodeling of homes built before 1978.
NAHB argued that EPA had already
i mpos e d a r e gul at i on t hat al l
professional remodelers must be trained
in lead abatement procedures, so the
s wi pe t e s t r e qui r e me nt wa s
unnecessary.
Moreover, the higher costs associated
with the test would cause some people
who would otherwise use the services of
a professional trained in lead paint
remediation to do the work themselves
or hire an UNcertied contractor.
In response to NAHBs concerns, EPA
later withdrew the proposal.
At $260 per remodeled room, requiring
the test would have cost professional
remodelers $240 million this year.
Continued on page 11.
Provided by: Roger Langford, NAHB Director
Roger Langford
NAHB Director
Southeast Regional Director,
Professional Warranty Service Corp.
THE NEWS OF HBAR VOLUME 6 JULY/AUGUST 2011 THE NEWS OF HBAR VOLUME 7 SEPTEMBER/OCTOBER 2011 THE NEWS OF HBAR VOLUME 8 NOVEMBER/DECEMBER 2011 THE NEWS OF HBAR VOLUME 9 JANUARY/FEBRUARY 2012 THE NEWS OF HBAR VOLUME 10 MARCH/APRIL 2012
Tax Code
The expanded 1099 reporting requirement in the tax code would have required companies to le a 1099 form for
every corporate purchase over $600. NAHB strongly objected to the reporting requirement, and it was removed,
saving members $140 million.
Conclusion
Theres no question that $5.7 billion is a very impressive number. But that really is just a fraction of the value that
NAHB provides. Members tell us time and again that the three things they value most from NAHB are
advocacy, education and networking opportunities. From the 20 Clubs to informal contacts with fellow
members at local and state events and the IBS, NAHB provides superb networking opportunities. Likewise, our
highly-regarded educational programs are offered by local associations, at events like the Green Building
Conference, at the International Builders Show and increasingly on the Internet. And I think we all know the
value of calling the EO at our
local or state association or
talking to staff in Washington to
get answers to the questions that
keep us awake at night.
The bottom line is that NAHB
membership is the best possible
investment you can make in your
business and your future. You
cant argue with the return on
your membership investment. At
every level from the local HBA
to the state HBA to NAHB
headquarters in Washington
helping members stay in business
and thrive is our top priority. You
have 240 staff working on your
behalf developing educational
programs, creating networking
opportunities and representing
your interests in very challenging
legislative and regulatory arenas.
They are working hard to ensure
that you can do what you like best
build homes. Your 80-person
Advocacy staff at NAHB includes
lobbyists, lawyers, regulatory
professionals, economists and
public affairs specialists delivering
value on your member dollars
every day, every hour. The $150
of your membership dues that
goes to NAHB buys you $5.7
billion. Thats a good return on
your investment.
For questions and/or more information,
contact Craig Toalson at HBAR.
INVESTOR NEWSLETTER ISSUE N3 FALL 2009 THE NEWS OF HBAR VOLUME 6 JULY/AUGUST 2011 THE NEWS OF HBAR VOLUME 7 SEPTEMBER/OCTOBER 2011
Members Market Place is a simple on-line marketplace
exclusively for our members to do business with one
another. Now you can easily reach ALL HBAR members through
Advertising, posting Supplies & Equipment, listing Land & Services
directly to other members 24 hours a day 7 days a week!
With Member's Market Place you can Advertise,
Sell Supplies, Equipment, Land and Services
directly to all HBAR members, week after week, for a
very affordable fee!
Looking for a product or service, maybe land? Log-in
and search for services, land and supplies that other
members are selling.
Have a product or service you want to sell? Get it in
front of all of the HBAR members by easily posting
items for sale 24 hours a day.
Whatever your reason...it's so easy to post products,
services, jobs, your companies logo, or look through
the current products, service, and land listings.
THE NEWS OF HBAR VOLUME 8 NOVEMBER/DECEMBER 2011
HBARs
Members Market Place
"By using Member's Market Place I
am able to nd useful products and
services from other members of
my local association. It's great to be
able to support other industry
professionals and it has come back
to me 100 fold."
- David Sklar, Dalu Design

WHAT IS MEMBERS MARKET PLACE?
WHY SHOULD I USE IT?
Follow these easy steps
to log-in to your Market Place today!
www.mybuildermarket.com
Click on the link above. If this is your rst time logging

in, simply enter your email address and leave the
password box blank. Hit enter.
A screen will come up to let you create your new
password. Enter your password, then click enter again.
You are now set up and ready to browse your Member's
Market Place.
Membership has its advantages and this one can literally
increase your bottom line. We're all in this together,
let's all keep building!
HOW DO I USE IT?
QUESTIONS?
Contact
Christy Maschal
Director of Marketing and Membership
Direct 804.282.0400 ext. 3
Member Spotlight
ASSOCIATE MEMBER
MICHAEL BELFIELD HARDING
OWNER/PRESIDENT
CHESAPEAKE BAY CABINET CO.
What was your rst job?
Catching and selling softcrabs when I was a kid living in Coles Point. My rst
job in the kitchen business was as an installer. I installed 1500 kitchens for
another cabinet company before starting my own company in 1989.
How long have you worked in the home building industry?
I have 28 years experience in the kitchen and bath industry.
What is your favorite movie?
Sergeant York staring Gary Cooper
What was your last purchase?
Outboard motor for my boat
What are your special interests/hobbies?
Fishing and playing pool every Monday night
Tell us about your business.
We do kitchens and bats for many builders and remodelers. We have been a
family operated business for 23 years with both my sons and wife.
BUILDER MEMBER
GARY CARTER
DESIGNER/BUILDER
CARTER CUSTOM HOMES
What was your rst job?
Yard work or my dads slave.
How long have you worked in the home building industry?
22 years self-employed
What is your favorite movie?
The Godfather
What was your last purchase?
Gas
What are your special interests/hobbies?
Boating and shing
Tell us about your business.
Gary Carter builds quality custom homes, additions, kitchen remodels,
garages, decks, patios, koi ponds, pool houses and more in the Greater
Richmond area including Goochland, Hanover, King William, and New Kent,
Virginia.
Member Benets & Discounts
POWERFUL REPRESENTATION AND
INFORMATION
The primary purpose of the
association is representing the
home building industry in front of
Virginias legislators, regulators,
and lawmakers. HBAV is
consistently ranked as one of the most effective professional
organizations in Virginia. Our lobbying team is working year-
round to promote and protect the housing climate in the
Commonwealth.
Cited as one of the most valuable benets by builders and
associates alike, HBAR has numerous committees,
foundations, and councils that offer members the opportunity
to get involved and network with their peers within the
housing industry.
The HBAV Insurance Agency and Benets Group is a full
service, independent insurance agency that is
dedicated to serving the members of HBAV.
Through partnerships with companies like
Anthem Blue Cross Blue Shield, the
Building Industry Insurance Association,
Dominion Dental Service, John Hancock
Life Insurance Co., and many others, the agency is committed
to providing products and services that truly benet our
members.
Eligible contractor & supplier
members are able to take
advantage of discounts up to 22%
off their wireless phone service.
Builders and Remodelers receive
rebates for reporting the products
and materials that they use in
their projects. Members are able
to submit claims for completed homes, remodeling
projects, or multi-family units and receive rebates.
Special workers compensation and
general liability programs are offered
through our endorsed partner, The
Building Industry Insurance Association, Inc. Our agency
partners can help your company to save money on your
insurance protection.
During the General Assembly Session, HBAV reports to
our members weekly, through HBAVs Legislative
Bulletin. The Virginia eVoice provides bi-weekly
updates on important issues to the building industry in
Virginia, and the HBAV Annual Report provides a
year-in-review highlighting accomplishments,
achievements, and our important leadership in the
Commonwealth.
Discounts on products and services through the National
Association of Home
Builders. Companies like HP,
GM, Hertz, PayChex,
FedEx, Payment Solutions,
Solveras, Ofce Depot, Wyndham Hotel Group, Omaha
Steaks, Lowes, Avis, Budget, Dell, FTD, and many more.
For details go to www.nahb.org/MA.
NETWORKING & PROFESSIONAL
LEADERSHIP OPPORTUNITIES
HEALTH INSURANCE &
EMPLOYEE BENEFITS
VERIZON WIRELESS DISCOUNT
MEMBER REBATE PROGRAM
WORKERS COMPENSATION &
GENERAL LIABILITY
TIMELY NEWS AND
INFORMATION
NAHB MEMBER ADVANTAGE
INVESTOR NEWSLETTER ISSUE N3 FALL 2009 THE NEWS OF HBAR VOLUME 6 JULY/AUGUST 2011
Introducing NEW Local Member Benets!!!
UNLIMITED BUSINESS CONSULTATION: Tax & Accounting, Sales & Marketing, Legal, Human Resources,
Insurance, Compliance Issues, and many more. You also receive business-consulting services with small business experts.
When you need help you have a panel of experts to provide direction and advisement on any business issue.
LEGAL FORMS LIBRARY: Create a doc from 1000s of templates and have
your attorney review it for FREE (delinquent notices, employee manuals, lease,
non-compete, non-disclosure, independent contractor agreements, etc).
4-PAGE FULL COLOR WEBSITE
ONLINE BOOKKEEPING MODULE: Track your transactions, write checks, track mileage, print nancial statements
and year-end statements with ease.
BUSINESS CONSULTING SERVICES
BUSINESS LEGAL SERVICES
UNLIMITED ATTORNEY CONSULTATIONS: Unlimited telephone
consultations with your Provider Lawyer in your area. When you aren't sure of a
legal procedure, you won't have to worry about the cost of consulting a lawyer. You'll
be able to call your Provider Law Firm when you have any question.
CONTRACT AND DOCUMENT REVIEW: Your lawyer will review (3) documents each month, up to 15 pgs.
DEBT COLLECTION LETTERS: Your business may have up to (10) separate initial collection letters per month.
LETTERS WRITTEN ON YOUR BEHALF: You'll get one letter
per legal subject matter each year.
LITIGATION DEFENSE SERVICES: You get up to 75 hrs of your
Provider Lawyer's time when your business is named defendant or
respondent in a covered civil action led in court, which is related to
business activities. Up to 15 hrs available for pre-trial work, and
remaining 60 hrs available upon commencement of trial.
Plus, Reduced Fee Services 25% Discount, Designated
Consultations and Much More!
This Program is Exclusively Offered by the
Peak Performance Group, LLC, a Richmond-based BBB A+ Accredited and SWaM Certied Business.
Contact Laura Millen, John Millen, Pam Hood, Alan Crawford, or Darla Bolton at 804-608-1701or admin@ppgsolutions.com.
SPECIAL OFFER
Receive a FREE Business Risk Assessment & Report!
We will conduct a no-obligation interactive
assessment that will show the risks your business is
exposed to. It will highlight potential penalties, nes
and lawsuits as a result of not being compliant with
FACTA, OSHA, FCRA, GLB, HIPAA, ADA and the
newest Identity Theft regulations. We will compile and
analyze the data, then return with a printed Risk
Assessment for your evaluation and potential action.
In todays economic climate its crucial that business owners and executives have ACCESS to
reliable INFORMATION and RESOURCES. Why? Because during periods of economic uncertainty even
making one wrong decision without adequate counsel can be devastating, costly and waste precious time!
Thats why HBAR is excited to introduce GoSmallBiz.com & LegalShieldSM. These programs give members
access to most of the RESOURCES a big business has, without having the OVERHEAD, STAFF, and
HEADACHES. By combining the buying power of 50,000 BUSINESSES across North America, a member can
receive numerous benets that allow them to protect and grow their business, for as little as $2.50 a day.
The National Sales and Marketing Council (NSMC) of the National Association of Home Builders (NAHB)
honored Eagle Construction of VA, LLC at the 2012 National Sales and Marketing Awards, The Nationals.
The ceremony was held on Wednesday, February 8th, 2012 at The Peabody Hotel in Orlando, Florida. The
Nationals honors superior sales and marketing achievements by individual professionals, homebuilders and sales
and marketing councils.
Eagle Constructions Home Gallery won the gold award for the Best Design Center in North America. Silver
nalists include Design Centers located in Canada, North Carolina and Texas. The Gold Award is determined by
some of the industry's nest marketing professionals in a three-day judging process that evaluates the overall
theme, function, display concept, creativity and design
used in the Design Center.
Located in the heart of West Broad Village, Eagles new

Home Gallery is a place for home buyers to dream,
plan and craft their new home to reect their
personality. This 4,000 sq. ft. facility displays the latest
trends in appliances, technologies, products and interior
design, ranging from modern and simplistic to old-
world and ornate to help answer the question, "What's
Your Style?. The knowledgeable design consultants
guide buyers through a personalized design experience,
previewing endless choices with quality products,
beautiful nishes and an assortment of sizes, colors, and
performance levels. Numerous selections are displayed
throughout the gallery in any of the 4 full kitchens, 3
full baths, 3 half baths, laundry room and 5 expansive
selections galleries that include countertops and
cabinetry, ooring, exterior nishes, media/replaces
and lighting.
Eagle Construction would like to acknowledge the

following for their involvement in the conception,
design and creation of Eagles Award Winning Home
Gallery; Jeff Kornblau, Vice President and Chief
Operating Ofcer, Terri Chapman, Director of
Customer Care, Jane Meagher, President of Success
Strategies and Sharon Ohly, Interior Design Consultant.
Eagles Home Gallery
Wins Gold at Nationals
Photo/Press Release provided by: Maggie Miller, Graphics/Communications Specialist, Eagle Construction of VA, LLC
From left to right:
Terri Chapman, Josh Goldschmidt, Jeff Komblau,
Jane Meagher and Chris Mierchuk
The idea of building an Eagle Home Gallery was introduced
during a road trip to the National Homebuilders Convention in
Orlando last January, says Jeff Kornblau. Ten months later,
that vision became a personalized selections experience for all
Eagle homebuyers.
Eagle Construction of VA, LLC is proud to have received the

gold award and invites you to visit Eagles Home Gallery, located
at 2240 Old Brick Road, Glen Allen, VA 23060 in West Broad
Village. Open daily from 11am - 6pm. For more information
about Eagle Construction of VA, LLC visit www.eagleofva.com.
FAUCETS. FIXTURES. APPLIANCES. LIGHTING.
COUNT ON US
1,350 locations. All 50 states. 300 showrooms. 17,000 associates.
59 years in business.
FERGUSON.COM
Richmond: 2703 Ackley Ave (804) 264-6400
Midlothian: 6601 Lake Harbour Dr (804) 763-1360
Fredericksburg: 10702 Spotsylvania Ave (540) 898-5511
Cline Contract Sales*: 11351 International Dr (804) 379-9600
*Appliances Only
Nobody expects more from us than we do
2012 Ferguson Enterprises, Inc. All rights reserved.

ARE YOU IN?
CONNECT WITH HBAR...
....and, read news as it happens! Get connected and stay
connected with HBAR and its members.
Visit one of our networks today and get IN!
THE NEWS OF HBAR VOLUME 7 SEPTEMBER/OCTOBER 2011 THE NEWS OF HBAR VOLUME 8 NOVEMBER/DECEMBER 2011
Like Us
HBAR Facebook Fan Page
Web Site: http://www.facebook.com/pages/Home-Building-
Association-of-Richmond/220124801377072
Follow Us
HBAR LinkedIn Company Page
Web Site: www.linkedin.com/home-building-association-of-richmond
Follow Us
HBA of Richmond Twitter
Web Site: http://twitter.com/HBAofRichmond
Follow Us
HBA Richmond Blog
Web Site: http://hbarichmond.blogspot.com
HBARVA
YouTube
Web Site: http://www.youtube.com/user/hbarva
There are many unique opportunities to join Richmonds Homearama 2012. More than 15,000 attendees are
anticipated. Consumers will enjoy new model homes, special events, exhibits and much more.

S H O W I N F O R M A T I O N
CHESTERFIELD COUNTY SUMMER LAKE
OPEN TO THE PUBLIC
www.richmondhomearama.com
Home Building Association of Richmond presents
Richmonds Homearama 2012.
This exciting show will feature 8 new idea homes. Each home is
reasonably priced, furnished and decorated and full of the latest
trends. Summer Lake, a planned community in Chestereld
County, is home to this years event.
ONLINE BANNER
ADVERTISING*
www.RichmondHomearama.com
The event website will feature show details as well
as the overall event calendar.
HBAR Member $500
HBAR Non-Member $750
*Limited banners will be sold on the website.
Marketing Opportunities
THE NEWS OF HBAR VOLUME 8 NOVEMBER/DECEMBER 2011 THE NEWS OF HBAR VOLUME 9 JANUARY/FEBRUARY 2012 THE NEWS OF HBAR VOLUME 10 MARCH/APRIL 2012
Want to insert your company ier into the welcome bags to
nearly 15,000-20,000 estimated attendees?
For only $500, you can provide us with your iers two weeks
prior to the show and well stuff them for you. You can provide as
many iers as you can afford.
Email Christy Maschal at cmaschal@hbar.org to take advantage of this great
WELCOME BAG FLIERS - NEW OPPORTUNITY
Questions? Contact Christy Maschal (804) 282-0400 or cmaschal@hbar.org
PRINT ADVERTISING
Homearama Event Guide
Purchase a color ad in Richmonds Homearama Event Guide. This
quality magazine will be given free to more than 15,000 people
who attend the show. The majority of these people attend to get
ideas for new homes, remodeling, landscaping and decorating.
AD SIZE HBAR MEMBER NON-MEMBER
Full Page $1,570 $2,200
1/2 Page $1,250 $1,750
1/3 Page $1,000 $1,500
THANK YOU TO OUR SPONSORS
Ferguson
Franklin Federal
Chestereld County Economic Development
Dominion Power
Stock Building Supply
Haley GMC Buick
YMCA
Union First Market
Richmond Association of Realtors
Gumenick Properties
SunTrust Mortgage
C&F Mortgage
Royal Dominion Homes
Ntelos
Our builders and their construction teams have been hard at work for this years Homearama.
Homearama Under Construction
2012 Homearama Builders
Biringer Builders
Homesmith Construction
JP Orleans Development Corp.
Lifestyle Builders and Developers
Parker and Orleans Homebuilders
Ray Williams Custom Homes
R.S. Hulbert Builders Inc.
Southern Traditions
HBAR.ORG
IS UNDER CONSTRUCTION
Thank you to our sponsors!
Made possible by our generous sponsors, HBAR.org is under construction and receiving a much
needed face lift. Some of the new features will include new search capabilities, updated event registration
capabilities, user friendly event calendar, fresh new look, and much more. The approximate date of completion
is estimated for the end of April. Be sure to check us out then!
THANK YOU TO OUR SPONSORS
HBAR has chosen
nfusion design
and
escape creative
as our web
designers to
complete the new
HBAR web site
project.
We are very happy
with the progress.
These guys rock!
HBAR MEMBER
MARKETING OPPORTUNITIES
The Home Building Association of Richmond offers numerous cost-effective
marketing and advertising opportunities for every size business and every budget.
Dates: Ongoing; 24/7
Rotating banner ad linked to your rms website.
Cost: $1,000 (Calendar year Jan. - Dec.; non-prorated)
See page 23 for related marketing opportunities
and pricing.
The program allows Associate members the
opportunity to set-up an exhibit booth outside of
the seminar.
Cost: Booth - $200 with 2 comps to seminar.
Date: June 7, 2012
Located at the Innsbrook Pavilion, the Annual
Builder Bash is an casual outdoor event with a
wide variety of food, beverages, music, and fun
activities.
Cost: Varies - see below.
Cost
Beer Truck
Sponsors
$1,000
Band Sponsors $500
Cash Sponsors $250
Exhibitors Tent set-up & provide
food, beverage and/or
fun activity!
Date: Weekly
Color logo displayed with a link to your rms website and a
featured listing on our website directory.
Cost: $300 (Calendar year Jan. - Dec.; non-prorated)
Date: Annually
Published annually in December.
Cost: Varies
Date: Bi-Monthly
The e-newsletter is six issues.
Cost: Below. (Calendar year Jan. - Dec.; non-prorated)
Full
Page
6 x 9
1/2
Page
6 x 4
1/4
Page
4 x 3
1/8
Page
2 x 3
Single
Issue
$712 $459 $296 $194
Six
Issues
$3845 $2382 $1548 $1002
Additional marketing opportunities are also available for the
remainder of the year.
WEBSITE HBAR.ORG
HOMEARAMA
E-NEWSLETTER
WEEKLY EMAIL NEWS UPDATE
BUILDER BASH
ADDITIONAL OPPORTUNITIES
BUILDER CODE SEMINAR
Event dates, pricing and participation levels are subject to change. For more
information, please contact Christy Maschal at cmaschal@hbar.org.
Time: 8:00 - 10:00 a.m.
Place: VHDA in Innsbrook
Cost: $25 Members/$55 Non-Members
RSVP: hbar.org
MEMBERSHIP DIRECTORY
HBAV ANNUAL CONVENTION
JUNE 24-27, 2012
Mark your calendars and
experience this years HBAV
Annual Convention at
theHilton Virginia
Beach Oceanfront hotel in Virginia Beach, VA.Towering
21 stories above the Virginia Beach resort district offers
panoramic views that rank among the very best on the mid-
Atlantic coast. Recognized as one of the premier Virginia
Beach hotels, it offers the most luxurious accommodations
and superior rst-class service.
The 2012 Annual Convention and Installation of

Ofcers will be held in conjunction with HBAV's Summer
Meeting of the Board of Directors andStanding Committees
Meetings.
Make plans now tojoin your colleagues in the home building
industry for informative industry speakers and timely
meetings,outstanding leisure time activities, and
wonderful entertainment. It will be the perfect blend of
business and enjoyment for you and your family.
Reserve your room now and take advantage of the HBAV
Group Rate. Please call the Hilton Oceanfront directly at
757-213-3000 and ask for "In-House Reservations", when
connected mention Code "HBA".
REGISTRATION
Prices through 6/1/12
Member: $325
Spouse/Guest: $225
Children : $175
Prices AFTER 6/1/12
Member: $425
Spouse/Guest: $325
Children : $275
To register or for more information, contact HBAV at
(804) 643-2797.
HBAR Councils and Committees
ASSOCIATES COUNCIL
What they do. Works with builders and other associate members to
promote the Do Business with a Member campaign. Their role
focuses on organizing multiple events each year including the Fall
Golf Outing (October 2011) and the Reverse Trade Show.
When they meet. 2nd Wednesday of every month
Cost. A $55 annual fee is required to join
HIGH PERFORMANCE HOME COUNCIL
What they do. Work to create a marketplace that recognizes the
value of building high performance homes through the use of
sustainable and energy-efcient products and materials.
When they meet. First Wednesday of every month
Cost. No cost to join
SALES AND MARKETING COUNCIL (SMC)
What they do. Promotes homeownership by showcasing the latest
new home models and sales and marketing techniques. The SMC
sponsors the annual MAME Awards Dinner where sales are
recognized for outstanding achievements. SMC also holds quarterly
new home socials and an educational breakfast (Trendsetter
Breakfast) each summer.
When they meet. Varies
Cost. A $95 annual fee is required to join
MEMBERSHIP COMMITTEE
What they do. Works to recruit and retain HBAR members
by proactively communicating the value of HBAR
membership. The HBAR membership committee works with
HBAR staff to mold HBAR programs and vendor partners to
ensure the highest possible membership value.
When they meet. 1st Thursday of every month
LEGISLATIVE COMMITTEE
What they do. Works with local governments to promote
and protect the Home Building Industry in Central Virginia.
The Legislative Committee meets regularly throughout the
year to establish HBARs position on public issues.
REMODELERS COUNCIL
What they do. See page 24 for more information about
opportunities.
Cost. $75
Get involved in 2012!
Join a HBAR Council or Committee to support the home building industry and shape the
direction of our future.
To get involved or to discuss which council or committee is right for you, please contact HBAR
Executive VP, Craig Toalson at (804) 282-0400, ext. 8 or ctoalson@hbar.org.
THANK YOU MEMBERS
Please join me in thanking our members who have either recently
joined as a new member or renewed their membership with HBAR.
Our Association depends on your membership and
we look forward to doing business with our members.
THE NEWS OF HBAR VOLUME 7 SEPTEMBER/OCTOBER 2011
NEW MEMBERS
THE NEWS OF HBAR VOLUME 9 JANUARY/FEBRUARY 2012
RENEWAL MEMBERS
Company Name Member Type
Antique Floors Associate
Bauhan Custom Builders Builder
Builders First Source Associate
California Closets Associate
Cantebury Enterprises Builder
eShield of VA Associate
Green Air Associate
James Hardie Building
Products
Associate
Joyner Fine Properties Associate
Lowes Home Improvement Associate
Old River Cabinets Associate
Prosource Wholesale
Floorcoverings
Associate
VA Shower Door Associate
Richmond Window Associate
84 Lumber Company Associate
A Cut Above Ceramic Tile Associate
Avent Homes Builder
Bain-Waring Builder
Base Camp Development Co. Developer
Bellevue Homes Builder
Bottoms Bridge Tree Service Associate
Bradford Homes Builder
Burgess & Niple Associate
Capitol Granite & Marble Associate
Chesapeake Bay Cabinet Co. Associate
Commonwealth Partnerships Associate
Creative Conservation Co. Associate
David B. Allen Builder
David C. Hodges Builder
Dept. of Correctional Ed. Associate
Dynasty III Builder
Ferguson Enterprises Associate
G. E. Appliances Associate
Grant Massie Land Company Associate
Gumenick Properties Developer
Harring Construction Co. Builder
HHHunt Homes Builder
James River Exteriors Associate
THE NEWS OF HBAR VOLUME 6 JULY/AUGUST 2011 THE NEWS OF HBAR VOLUME 7 SEPTEMBER/OCTOBER 2011 THE NEWS OF HBAR VOLUME 9 JANUARY/FEBRUARY 2012
RENEWAL MEMBERS
Lancaster Corp. Builder
Leo Lantz Construction Builder
LifeStyle Builders &
Developers
Builder
Midsouth Building Supply Associate
Mikkon Construction Co. Builder
Moseley Electronics Associate
Old Dominion Floor Co. Associate
Premier Insurance Agency Associate
Prosource Wholesale
Floorcoverings
Associate
Richmond Association of
Realtors
Associate
Shurm Construction Builder
Stockner's Nursery Associate
Structured Cable of VA /
Security Specialists
Associate
SunTrust Mortgage Associate
Thalhimer Associate
Windsor Enterprises Developer
Youngblood Properties Builder
Youngblood Tyler & Assoc., P.C. Associate
To get involved, please contact
HBAR Executive VP, Craig Toalson at (804) 282-0400, ext. 8 or ctoalson@hbar.org.
HBAR Remodelers
REMODELERS COUNCIL EXCELLENCE IN REMODELING AWARDS
HBAR Remodeler Members
Recruit Remodeling Members!!!!
HBAR is working to increase our number of HBAR Remodeler members in order to be recognized by NAHB. To do this,
we must have a minimum of10 members and we only have 3.
HBAR needs your help in recruiting additional remodeling members!
Remodeler Member Benets
The HBAR Sales & Marketing Council provides an award for at their annual
MAME Awards for Excellence in Remodeling. Remodeler entries
demonstrate projects completed during the 2011 year and took place in the
Greater Richmond area. Entries are judged on renovated space design and
execution. Remodeling categories include kitchen, bathroom, addition,
restoration, general renovation, and whole house.
The remodelers council is designed to
to meet the professional needs of
members, who are involved in the
remodeling industry.
Once HBAR is recognized by NAHB
for Remodelers, one of the benets of
the HBAR Remodelers Council is the
ability to automatically become a
member of the NAHB Remodelers,
which will give you the opportunity to
be plugged in to additional NAHB
Remodelers benets.
OTHER BENEFITS FOR REMODELER MEMBERS
Membership reects a remodelers commitment to responsible business
practices, quality construction and reliable customer service. Other HBAR and
NAHB benets include industry-leading programs in education, networking,
marketing, advocacy, and recognition of excellence.
SPRING
MEMBERSHIP DRIVE
APRIL 1 - MAY 31, 2012
Download a membership application at hbar.org.

Remember to include your name as the sponsor on the
application.
With each member you recruit, you will receive a

chance to win out weekly prizes.
The Ready, Set, Grow Member-Get-A-

Member Campaign ends May 31, 2012. The
grand prize recipient will be announced shortly
thereafter.
PRIZES
HBAR needs your help by donating prizes that we can
use as incentives for the Spring Membership Drive.
Donations could include an incentive/offer from your
company, a gift card, gift basket, book, wine, etc. We will take
anything! And dont forget to ask local businesses/friends in
the non-home building industry for donations! Prize drawings
will be set up for members that recruit during the Spring
Membership Drive.
HOW THE CAMPAIGN WORKS
The Ready, Set, Grow Member-Get-A-Member Campaign is the new HBAR membership recruitment campaign running
from April 1, 2012 until May 31, 2012. The campaign challenges HBAR members to encourage their colleagues, friends, etc.
to join HBAR. Members are encouraged to share their personal experiences with HBAR and why they feel membership
would benet the prospect. Each member who sponsors a new member is eligible for special recognition and rewards.
CAMPAIGN INCENTIVES
Recruit ONE or more members and you will receive a FREE
ticket to Homearama or Builder Bash! (one per member recruited)
Friday drawings each week during campaign for those that
recruited for the week!
Sponsor/recruit a member before April 30th, 2012 and be entered
into a mid-campaign shbowl drawing to win a mid-campaign
prize.
Each member you sponsor/recruit before May 31st, 2012 gives
you an opportunity to be entered in a shbowl drawing for our
grand prize. The more members you recruit, the more chances
you have to win!
Recruiting Tips
Print a membership application for your
prospective member - make it easy to
join!
Provide them with a copy of this newsletter,
which includes details of membership
value and benets.
Invite and bring them to the next networking
event and introduce them to other
members.
Tell them why you love your membership -
personal testimony.
Remind them that their dues ultimately help
support the home building industry.
Type to enter text
Help HBAR Grow and Thrive. Start Recruiting Today.
For questions and/or more information about the Spring Membership Drive, contact Christy Maschal at HBAR.
INVESTOR NEWSLETTER ISSUE N3 FALL 2009
HBAV LEGISLATIVE BULLETIN
FEBRUARY 17, 2012
CONSTITUTIONAL AMENDMENT on EMINENT DOMAIN
MOVES RAPIDLY TOWARD PASSAGE
Legislative Fixes Also Advance
HBAV joined the ght "against" the eminent domain
Constitutional Amendment (HJ 3 and SJ 3) because HBAV
and many other business organizations and local
governments interpret it to not allow local governments or
their water and sewer authorities to use that power to
expand their public water and sewer systems. The
proposed Constitutional Amendment also appears to create
substantial uncertainty as to the viability of major
transportation and vital public and private infrastructure
projects in the Commonwealth.
Also opposing the House Joint Resolution 3, by
Delegate Rob Bell and Senate Joint Resolution 3, by
Senator Mark Obenshain are the Virginia Association
of Realtors (VAR), the
Northern Virginia Chamber of
Commerce Partnership, the
Virginia Association of
Commercial Real Estate,
Virginia Beach Vision, the
Virginia Society of Engineers,
the American Council of
Engineering Companies and
many other local Chambers of
Commerce and business
organizations and Economic
Development based
associations.
Ironically, for decades, HBAV
and the VAR have been the
"LEADING" defenders of
personal property rights with
the members of the Virginia
General Assembly.
Despite the business community opposition, this
week the House of Delegates overwhelmingly
passed HJ 3 on an 80 to 18 vote, and the
Constitutional Amendment (SJ 3) passed the State
Senate on a 23 to 17 vote. Most capitol observers
broadly anticipated the House passage in the
more conservative lower chamber, but we were
hopeful the Amendment could have been stopped
or amended to correct the aws in the more
moderate State Senate.
To read more ways HBAV is working hard for you, visit
www.hbav.com/2010HBAVLegislativeBulletins.shtml.
THE NEWS OF HBAR VOLUME 6JULY/AUGUST 2011 THE NEWS OF HBAR VOLUME 7SEPTEMBER/
Report provided by: Troy Headden, MarketGraphics Research Group, Inc. www.mgresearch.net
RESIDENTIAL BUILDING PERMITS
2008 - 2011 TREND REPORT
For January 2012, Capital
delivered more GMC vehicles
than any other GMC Business
Central Dealer in their District
which spans from Virginia up
into New Jersey. They hit
352% of their objective!
Capital serves a number of large eet customers

including contracts with VDOT and Dominion Power
which helped Capital start their year off well. In fact,
they just received a PO from VDOT for over 100 more
GMCs.
Ed Montgomery, Capitals Commercial Sales Manager, believes Our outside sales force makes all the difference
by providing a high level of service to anyone who purchases vehicles regardless of how many they buy in any
given time period.
For more information and customer support, contact Ed Montgomery at (804) 222-4600 Ext. 312.
MEMBER NEWS
CAPITAL GMC NAMED
WINNING DISTRICT FOR JANUARY
THE NEWS OF HBAR VOLUME 6 JULY/AUGUST 2011 THE NEWS OF HBAR VOLUME 8 NOVEMBER/DECEMBER 2011 THE NEWS OF HBAR VOLUME 9 JANUARY/FEBRUARY 2012 THE NEWS OF HBAR VOLUME 10 MARCH/APRIL 2012
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Mortgage products are offered through Branch Banking and Trust Company, a Member FDIC and Equal Housing Lender. Only deposit products are FDIC insured. Loans subject to credit approval. BBT.com.
Branch Banking and Trust received the highest numerical score among mortgage servicers in the proprietary J.D. Power and Associates 2010-2011 Primary Mortgage Servicer Study
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results are based on experiences and perceptions of consumers surveyed in April-May 2011. Your experiences may vary. Visit jdpower.com
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NEW HOME WARRANTY...
WHO CARES?
The short answer:
Buyers.
The l ong answer:
Builders who want to
build and sell quality
homes to satised owners
wholl refer them more
buyers.
According to J. D. Powers
Associates The #1 factor
in homebuyer satisfaction
is Warranty & Customer
Service.
H e r e s w h a t s
important to your
prospects:
Buye r s wa nt we l l
d e n e d wa r r a n t y
materi al s based on
nationally recognized
guidelines.
Buyers want a system and procedure to report problems that responds in a
timely fashion.
And, they want to know theyll be treated equitably when inevitable warranty
service requests are submitted.
What buyers are saying is CARE (Consistent, Appropriate, Response,
Expectations).
Referring to this Who Do They Trust? graph, 75 % of Buyers trust a 3rd
party Customer
Care provi der
(2nd only to a
word-of-mouth
referral). They
are working hard
to ensure that
you can do what
you like best
build homes.
Continued on
page 37.
Written and provided by: Scooter Burgess, Founder, Builder Buyer Services Group (BBSG)
Scooter Burgess
Founder
Builder Buyer Services Group
(BBSG)
Fortunately, progressive builders have the option of
3rd party expertise. The right Warranty Management
expert can increase prospect/buyer condence and
reduce the substantial costs of providing their new
home warranty.
Cost conscious builders CARE (Consistent,
Appropriate, Response, Expectations)
In todays economic environment its more important
than ever to know exactly what every aspect of your
home is costing. To succeed, builders must minimize
costs without compromising quality and their
reputation. Cost conscious builders should
have high expectations for their CARE
provider.
A Warranty Management service should provide
systems, services, standards, and options that
dramatically reduce direct warranty management
involvement, easy oversight, and options that increase
sales and reduce costs.
Expectations should include technology to document,
qualify, prioritize, communicate and track service
requests and resolutions. The provider should offer an
opt i onal pre-cl osi ng Warrant y Ori ent at i on
Walkthrough producing a punch-list of cosmetic and
other xes and establishes reasonable buyer
expectations.
Appropriate Warranty Management services should
include well dened warranty materialsthat adhere to
national, local and builder specic standards. Buyers
should be able to submit service requests online that
allow the builder to monitor performance and item-
by-item resolution. Results should include a dramatic
decrease in builder involvement and consistently
improve buyer & agent relations.
A warranty management program should also have
other benets to the builders. Once the management
company begins tracking warranty issues it can
provide the builder information on their most
common problems and how to identify them. It
should tell the builder where they have consistent
issues and where they have problems with
subcontractors and offer suggested solutions.
A Coordinated Transfer of Ownership Responsibility
A well managed Warranty Management system will
tactfully convey the message; Congratulations, you
now own the home and not the builder, therefore you
are responsible for maintenance and normal wear and
tear on the home. A professional 3rd party Warranty
Management provider can help establish reasonable
expectations and provide credibility to both the
builder and the buyer. Reasonable, documented
expectations result in fair and equitable resolutions to
service requests. 3rd party expertise mitigates
apprehension and encourages a continued positive
builder/buyer relationship long after the closing. Well
documented requests and resolutions improve quality
control, efciency, and subcontractor management.
Builders who utilize a well designed 3rd party
Warranty Management CARE provider are freed
from daily service issues allowing more focus on
building and selling more homes to more satised
buyers.
New Home Warrantywho CARES?
Builders who want to build and sell
quality homes to satised owners wholl
refer them more buyers.
This was written by Scooter Burgess with BBSG (Builder
Buyer Service Group) a warranty management company. He
can be contacted at 804-794-9948 or check our web site at
www.VA.BBSGUSA.com
Historically builders have estimated warranty
expenses at .5 percent of the homes sales price
based on a one year warranty period. However in
recent years this amount has increased to .6 or .7
percent. Some builders have set aside even more,
as much as 1.5 to 2 percent for managing the
warranty, especially with higher priced homes
National Home Builders Association
The YMCA of Greater Richmond has named HHHUNT Communities, a real estate development and
management company, the recipient of this years Corporate Leadership Award. The award was presented on
February 23 at the YMCAs Annual Meeting and Strengthening Communities Fund Kickoff.
The Corporate Leadership Award recognizes a corporation that exemplies community service. With a focus on
community partnerships, HHHUNT Communities is a model of excellence in
creating quality places where people want to live, work and play.
Within their developments, HHHunt Communities strives to promote family and
healthy lifestyles by nurturing environments that are conducive to family friendly
activities. This commitment has resulted in several award-winning communities
that include YMCA branches as a cornerstone Twin Hickory, The Villages of
Charter Colony and, most recently, Rutland and has served to strengthen the
quality of life in the greater Richmond area.
HHHunt prides itself on creating exceptional places to live, said Daniel T.
Schmitt, President of HHHunt Communities. We are honored that the YMCA
has chosen to partner with us for 25 years and that they recognize our
commitment to family and community. We position family at the center of each
of our communities and continue to align ourselves with community partners,
such as the YMCA, who share these values.
We are happy to present the Corporate Leadership Award to HHHunt
Communities. They epitomize the difference we all can make in our community when we open our hearts and
give back to our neighbors. We hope to continue our partnership with HHHunt Communities in the future, said
Barry M. Taylor, CEO & President of YMCA of Greater Richmond.
About HHHunt
HHHunt is a diversied regional real estate development and management company with residential
communities in Virginia, North Carolina, South Carolina and Maryland.
HHHunt, with primary ofces in Blacksburg, VA, Richmond, VA and Cary, NC, employs over 1500 people in the
areas of community development, home building, apartment development/management, senior living
development/management, country club management and community management.
About the YMCA of Greater Richmond
The YMCA of Greater Richmond, a non-prot charitable organization, operates 17 branches throughout metro
Richmond and Petersburg, serving more than 165,000 people each year. For more information, please visit
www.ymcarichmond.org.
YMCA of Greater Richmond
Honors HHHunt Communities with
Corporate Leadership Awards
Contact: Jill Crews, Director of Marketing, HHHunt (804) 762-4800/jcrews@hhhunt.com
Pictured in Photo (left to right):
Daniel T. Schmitt, President,
HHHunt Communities
Reid Ashe, Chairman of the Board of
Directors of the YMCA of Greater
Richmond
HBAR Member Announcements
Kudos and Congratulations
to our HBAR members and their families!
Do you have news and announcements to share with the HBAR family?
Please email Christy at cmaschal@hbar.org and share the good news!
John and Laura Millen of
Pe a k Pe r f o r ma n c e
Group welcomed TWINS!
Ne w d a u g ht e r, Re e s e
Jacquelyn Millen and new
son, Tanner Benson Millen,
were born on February 19th
at 12:12 p.m. and 12:14 p.m.
Reese weighed 3 lbs. 12 oz. and Tanner weighed 3
lbs. 10 oz. They are on cloud 9!
THE NEWS OF HBAR VOLUME 9 JANUARY/FEBRUARY 2012
TWIN BABIES
Reese Jacquelyn Millen & Tanner Benson Millen
FUTURE EVP BABY
William Robert Toalson
Craig and Natalie Toalson of HBAR
wel comed t hei r new son,
William Robert Toalson into
the world on January 24th
at 2:30 p.m. William was
b o r n 2 1 i n c h e s a n d
weighed 7 lbs. 14 oz. Their
oldest son, Preston Lee
Toalson, is a proud 21
month old big brother!
STOCKNER BABY
Grady John Stockner
VALENTINE BABY
Julia Hannah Groome
Gary and Cameron Chewning Stockner of
S t o c k n e r s Nu r s e r y
welcomed a new little boy to
the family, Grady John
Stockner, on February 2nd at
12:57 p.m. He was born 21
inches and weighed 8 lbs. 8 oz.
B r a d a n d B r a n d i
Groome of Bradford
Homes welcomed their
new little girl, Julia Hannah
Groome, on February 14th
for Valentines Day. She
was born 8 lbs. 4 oz.

HBAR Newsletter (PDF3) - March April 2012

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Foot i ngs

THE NEWS OF HBAR VOLUME 10 MARCH/APRIL 2012

Upcoming HBAR Events (pgs. 7-9)

Member Spotlight (pg. 14)

HBAR.org is Under Construction (pg. 25)

HBAV Annual Convention (pg. 27)

Spring Membership Drive (pg. 32)

HBAR Baby Announcements (pg. 39)

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