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How to find the product number Use one of the following methods to obtain serial number and part

number details for your computer. Record the information in a convenient location for the next time you need it. Click a link for more details on finding the product number Use the label on the case Label on bottom or under battery

Use the HP Support Assistant Click to download latest version

Use Auto Detection at www.hp.com Use Internet Explorer 7 or greater Use HP HotKeys or QuickLaunch press fn + esc key at same time

Use Command Line Interface enter wmic /namespace:\\root\wmi path MS_SystemInformation

Use the label on the case You must know the Product Number for your HP or Compaq notebook before you can download updated drivers, find product specifications, or order replacement parts and operating system recovery discs. You will be asked for the Product Number and Serial Number information before any help can be given when you contact an agent for technical support.

All support information and updates for your computer are organized on the HP web site by Product Number. The product number consists of a series of numbers and letters separate by a pound sign # (hash key #). When asked for the product number, use the seven letters and numbers before the pound sign #. Disregard the characters after the # symbol. For example, if you see the characters RQ877AS#ABA , then the product number is RQ877AS . The Product Number is NOT the series' nick name on the tag near the display screen.
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Anda harus tahu Nomor Produk untuk HP atau notebook Compaq sebelum Anda dapat mendownload update driver, menemukan spesifikasi produk, atau bagian pesanan dan cakram pengganti sistem operasi pemulihan. Anda akan diminta untuk Nomor Produk dan informasi Serial Number sebelum bantuan dapat diberikan ketika Anda menghubungi agen untuk dukungan teknis. Semua informasi dukungan dan update untuk komputer Anda diatur di situs web HP Nomor Produk. Jumlah produk terdiri dari serangkaian angka dan huruf terpisah dengan tanda pound # (kunci hash #). Ketika ditanya untuk jumlah produk, menggunakan tujuh huruf dan angka sebelum tanda # pon. Mengabaikan karakter setelah simbol #. Misalnya, jika Anda melihat karakter RQ877AS # ABA, maka jumlah produk RQ877AS. Nomor Produk TIDAK seri 'nick name pada tag dekat layar tampilan.

Use the Microsoft Windows Command Line Interface If the HP notebook PC uses the Microsoft Windows operating system (XP, Vista, Windows 7), do the following: 1. Click Start , type cmd in the search field and press the Enter key to open the command line interface (CLI) window. 2. In the CLI window, type either of the following commands and press the Enter key to display the desired information. Type the command as is, including spaces and capitalization. i. For serial number : wmic bios get serialnumber

ii.

For model name and product number : wmic /namespace:\\root\wmi path MS_SystemInformation

Translate : 1. Klik Start, ketik cmd di kolom pencarian dan tekan Enter untuk membuka command line interface (CLI) jendela. 2. Pada jendela CLI, ketik salah satu dari perintah berikut dan tekan tombol Enter untuk menampilkan informasi yang diinginkan. Ketik perintah seperti, termasuk spasi dan kapitalisasi.

2. For serial number : wmic bios get serialnumber

3. 4. For model name and product number : wmic /namespace:\\root\wmi path MS_SystemInformation

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