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A PROJECT REPORT
Submitted by
OPTIMISING THE PRODUCTION PROCESS OF EXPORT COMPONENTS IN ROOTS CAST PVT LTD.
is the bonafide record of project work done by SRIDHAR.V Register No: 098001123096 of MBA during the year 2010-2011.
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Project Guide
----------------------------Internal Examiner
---------------------------External Examiner
DECLARATION I affirm that the project work titled OPTIMISING THE PRODUCTION PROCESS OFEXPORT COMPONENTS IN ROOTS CAST PVT LTD being submitted in partial fulfilment for the award of MASTER OF BUSINESS ADMINISTRATION is the original work carried out by me. It has not formed the part of any other project work submitted for award of any degree or diploma, either in this or any other University.
Sridhar.V 098001123097
ACKNOWLEDGEMENT The list of people, who made this project a reality, is very large one. I take this opportunity to try and identify each and every one of them and thank for their valuable and generous contribution. To begin with, I offer my humble thanks at the sacred feet of the Almighty; the creator whose will was to make this project a great success. I express my deep and sincere heartfelt gratitude to MR. K. RAMASAMY, CHAIRMAN, ROOTS INDUSTRIES INDIA LTD. For giving me the opportunity to carry out the internship in this esteemed organization. I also take the privilege in thanking, DR. KAVIDASAN, HR HEAD, ROOTS INDUSTRIES INDIA LTD., MR. N. SAMPATHKUMAR, SR. MANAGER, TRAINING & DEVELOPMENT ROOTS INDUSTRIES INDIA LTD, MR .JAMES BASKAR & MR.PREM KUMAR, ROOTS CAST PRIVATE LIMETED, MR.
SENTHIL GANESH, HPED, ROOTS INDUSTRIES for their support and guidance in carrying out the project. I take this opportunity to thank first the Principal of our college
Dr. S. SUBRAMANIAN, B.E., M.Sc.(Engg.)., Ph.D., for giving the permission to carry out the project work. I am pleased to thank my guide, MRS. KALYANI,
SRI KRISHNA SCHOOL OF MANAGEMENT, for her guidance throughout the course of project. I would like to thank my family members and friends for their blessings and encouragement to complete this work.
TABLE OF CONTENTS CHAPTER NO Abstract Introduction 1.1. Introduction to study 1.2. 1.2. Company profile 1.3. 2. 1.3 Statement of problem Objectives and Scope of study 2 2.1 Objectives of research 2.2 Scope of research 1 2.3 Key Assumptions Review of Literature 3 3.1. Introduction 3.2. Lean Manufacturing 3.3. Lean Manufacturing Principles 3.4. Lean Manufacturing Goals 3 3.5. Value Stream Mapping 3.6. Value Stream Mapping and Process Flows 3.7 Value add versus Non-Value add analysis 3.8 Lean thinking 3.9 Lean Six Sigma 3.10 Sources of Waste Research Design and Methodology 4.1 Introduction 4 4.2 Tools used in this research TITLE PAGE NO ii 1 1 2 11 13 13 13 13 15 15 16 17 19 19 21 22 24 25 25 28 28 28
Current State mapping 5 5.1 Inference Implementation of Future State Map and Improvements 6 6.1 Comparison between Current and Future state maps
35 36 37
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6.2 Future State Mapping Findings and Suggestions and Conclusion 7 7.1. Suggestions 7.2. Findings 7.3 Summary of Research 7.4 Benefits brought by the research 7.3 Conclusion Bibliography
42 43 43 43 44 44 45 46
LIST OF FIGURES
S.No 3.1.1 5.1 5.2 5.3 5.4 6.1 6.2 6.3 6.4
Particulars Goals and their level of abstraction Current state mapping- Adapter Current state mapping- Faden Current state mapping- Largershitten Double Current state mapping- Housing F Unloader Future state mapping- Adapter Future state mapping- Faden Future state mapping- Largershitten Double Future state mapping- Housing F Unloader
Page No 15 32 33 34 35 38 39 40 41
As much as 60% of operations in a manufacturing business do not add value to the product and customer. World class organisations tend to invest on sophisticated technology with the intention of saving costs. This form of cost saving only applies to reduce labour cost, which is a short term solution to the problem of inefficiency. In this day and age, managers are forced to think lean. Some organisations especially in the manufacturing industry, have decided to implement lean six sigma which has the following benefits: Helps the organisation become more profitable by cutting costs, improving delivery time, reducing inventory and increasing customer satisfaction. Develop valuable job skills such as decision making, problem solving and teamwork. Makes the workplace better by getting rid of waste. Roots casting focuses on die casting, will be briefly discussed, depicting the problem that they are now facing. The main problem will be identified and addressed by this study.
This will be done by identifying the sub-problems, establishing and confirming the key assumptions, conducting literature studies and implementing the philosophies and principles. This study is aimed at answering the question of how value stream mapping will be used to add value to bottom line of roots castings and eliminate all non-value adding activities in the process flow of refurbishing rolling stock.
controllers 3 4 Roots Multi clean Ltd. Roots Cast Pvt. Ltd Industrial cleaning equipment Aluminium and Zinc pressure die cast 5 6 7 Roots Precision Products Roots Digital Services Pvt. Ltd. Roots Metrology Laboratory Dies, tools, jigs & fixtures Digital Engineering Services Instrument quality consultancy 8 9 Roots Polycraft RK Nature Cure Home Plastic components Nature cure therapy, yoga and massages 10 Crystal Clean Care Range for modern cleaning techniques calibration, system and
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and pressure die cast component manufacturing. RCPL supplies machined castings and sub assemblies as per customer requisitions.
Metlab:
Roots state-of-the-art Metrology Laboratory is a comprehensive calibration centre in the South India that offers mechanical, electrical, torque, pressure and vacuum calibration instruments all under one roof. The expertise of the laboratory has attracted the renowned Public and Private Sector undertaking.
Roots Polycraft:
Roots Polycraft (PC) was established in 1988 to manufacture precision plastic components. It is equipped with latest microprocessor injection moulding machines to maintain consistent process parameters. Over the years, Polycraft has gained skills and unique techniques to manufacture small and medium size components for Automotive, Pump, Textile, and Medical Industries besides meeting the captive requirements of Roots
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Group. Being fully equipped to provide the best service, Polycraft has satisfied customers who have helped augment its technological advances.
The Company's commitment towards the customer is demonstrated with quality products and service. This has resulted in continuous growth and product diversification. The process is closely monitored with proven techniques to obtain consistently good quality parts.
1.2.2 QUALITY:
They are committed to provide world-class products and services with due concern for the environment and safety of the society. This will be achieved through total employee involvement, technology up gradation, cost reduction and continual improvement in - Quality of the products and services - Quality Management system - Compliance to QMS requirements Quality will reflect in everything we do and think - Quality in behavior - Quality in governance - Quality in human relation
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Quality - An All Pervasive Entity Roots is committed to manufacture customer-centric and technology-driven products on par with international quality standards. For example, the horns manufactured undergo a rigorous life-cycle test and are subjected to an endurance of over 200,000 cycles of performance while the industry norm requires only 100,000. Roots believe in a quality culture that goes beyond just products. Equal emphasis is given to quality in human relation and quality in service. Roots in its journey towards Total Quality Management have reached important milestones: ISO 9001, QS 9000, VDA 6.1, ISO/TS 16949 and ISO 14001 Certification, presently in the process of obtaining NABL accreditation for our Metrology lab. The Group's TQM policy has a well-integrated Quality Circle Movement with active employee participation at various levels.
1.2.3 ENGINEERING:
The Engineering Research Centre (ERC) is involved in the continuous improvement and enhancement of design to increase performance and reliability. The ERC functioning under three distinct heads cater to the needs of Roots Industries, Roots Multiclean and Roots Auto Products. Though there is a three-pronged operational ethos, the ERC is integrated and meshed seamlessly with one single objective: that of design research and performance monitoring. Through extensive product engineering, the ERC cell of ROOTS achieves the following: - Designing and developing new products with customer focus. - Conducting required tests to ensure product reliability. - Initiating necessary corrective and preventive action for ensuring peak performance - Fine-tuning products with available components to satisfy customer requirements
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The ERC consists of the best talent that includes engineering graduates, ITI brains and design engineers. The team works with top-notch tools like Proe2000i2 - for solid modelling AutoCAD 2000 - for Drafting CorelDraw V 8.0 - for Graphical Applications
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Work Environment Special and conscious efforts are directed towards housekeeping of the highest order. Renovation and modernization of office premises and office support systems are carried out on an ongoing basis. Training Roots believe in systematic training for employees at all levels. As a part of the Organizational Development efforts, training programmers are being conducted in-house, for employees at all levels. In addition, staffs are also sponsored for need based training programmers at leading Management Development Institutes. Total Quality Management Customer Focus is not merely a buzzword but it has become an important factor of every day work and has got internalized into the work environment. There is an equal emphasis on internal customer focus leading to greater team efforts and better cross-functional relationship. Quality Circle Movement To ensure worker participation and team work on the shop-floor, Roots Industries India Ltd has a very effective Quality Circle Movement in the organization. As on today Roots Industries India Ltd has 3 operating Quality Circles having 24 members and some of them have won awards at different conventions and competitions. Through interaction with workmen in these sessions, a process of 2-way communication has been initiated and valuable feedback has been received on worker feelings, perception, problems and attitudes. Simultaneously management has communicated the problems faced by them and the plans to overcome these problems.
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Chrysler, Mitsubishi Lancer, Mahindra & Mahindra, Toyota, Tata Motors, Fiat Uno and Siena, TELCO, TVS Motor Company, Kinetic Honda, etc. Roots Industries India Ltd places a premium on original technology and innovation. Roots' indigenous talent has kicked off a spree of growth unmatched in the history of automobile OE manufacturers.
Roots Multiclean Ltd. (RMCL) is a joint venture with Hako Werke GmbH & Co., Germany, one of the largest cleaning machine manufacturers with global operations. RMCL is the sole representative in India and SAARC countries for Hako Werke's entire range of cleaning equipment. The quality of RMCL products is so well established that Hako buys back a major portion for their global market. RMCL also represents several global manufacturers of cleaning products and is gearing itself up to provide customized, total cleaning solutions.
1.2.7 MILESTONES:
1970 1972 1984 Promotes American Auto Service for manufacture of Electric Horns. First to manufacture Servo Brakes for Light Motor Vehicles. Roots Auto Products Private Limited was established to manufacture Air Horns. Die Casting Unit commences commercial operations. 1988 1990 Polycraft, a unit for Plastic Injection Moulding was established. Roots Industries India Ltd takes over Electric Horn business.
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RMCL enters into Techno-Financial collaboration with M/s. Hako Werke GmbH, Germany. Roots Industries India Ltd obtains the National Certification - ISI mark of quality. Production of floor cleaning equipment commences. Roots Industries India Ltd wins American International Quality Award.
1999 2000
Becomes the first horn manufacturer in Asia to obtain QS 9000 Becomes the first horn manufacturer in Asia to obtain VDA 6.1 and the first in the world to win ISO / TS 16949
2000
The first to introduce digitally controlled air horns and low frequency, low decibel irritation free Jumbo Air Horns.
Roots Industries India Ltd., Horn Division is accredited with ISO 14001 : 1996 Roots Industries India Ltd., upgraded its ISO / TS 16949 from 1999 version to 2002 version Roots Industries India Ltd (RIL) opens its 100% exclusive Export Oriented Unit at their Horn Division, Thoppampatti, Coimbatore to cater the needs of Ford North America.
2004 2004
RIL's EOU commences its supplies to Ford, North America Roots Multiclean Limited (RMCL) inaugurates its 100% EOU Plant at Kovilpalayam, Coimbatore
2004 2004
Roots Cast Private Limited (RCPL) inaugurates its Unit II at Arugampalayam, Coimbatore Roots Auto Products Pvt Ltd (RAPPL) expands with its Machining Division at Arugampalayam, Coimbatore
RIL successfully launches its Malaysian Plant The group company American Auto Service is accredited with ISO 9001 : 2000 Roots Industries India Ltd., is certified with MS 9000, a pre-requisite for Q1 award for Ford Automotive Operations Suppliers. Focus on Systems and Processes
2005
Roots Metrology & Testing Laboratory has been accredited by National Accreditation Board for testing & calibration in the field of Mechanical Linear & Angular
2005 2005
Roots Industries India Ltd., is awarded Q1 by Ford Motor Company Roots Industries India Ltd., Horn Division upgraded its ISO : 14001 from 1996 version to 2004
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There are daily material shortages which lead to wasted time and inability to meet daily output and customer demand. This tendency subsequently leads to lost profits and customer dissatisfaction. Raw material is received and accepted by inventory staff without proper inward inspection. Raw material defects are only identified during manufacturing process. This also leads to lost production and wasted time through rework. Die casted materials are returned to inventory store as work in progress. This material gets drawn from inventory stores to production lines. This is a time consuming flow. This process described above leads to the discussion that Roots cast has poor quality systems that fail to delight the customers. Roots cast is always behind on agreed delivery schedules with the customers. This leads to the research question mentioned below which will be addressed by this research: How can Value stream mapping at Roots cast be used to add value to the bottom line? 1.3.1 Sub problems In developing the research strategy that will resolve the main problem, the following sub problems were identified: What manufacturing best practices are suggested by the literature? How is Roots cast applying manufacturing processes from the receipt of raw material through production processes to the release of product to the customer? How can the results obtained from the resolution of the first sub problem be integrated and implemented in Roots cast?
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Assumption Three: All employees were involved in the manufacturing process are well trained to perform their function. Assumption Four: All employees take personal responsibility for their work and are competent. Assumption Five: An output measurement method was developed, through which employees can be monitored and measured.
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According to Smith, the well-managed business has goals in eight areas as follows: Market standing Innovation Productivity
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Physical and Financial resources Profitability Manager performance and development Work performance and Attitude Public responsibility
These areas can be performed successfully with the application of Lean Manufacturing principles and Value Stream Mapping. As global competition intensifies, achieving best practice and would class performance is not just a desirable goal, it is a necessity for survival. Globally active companies today are applying best practices in the form of Lean Thinking, Lean Six Sigma, Lean Manufacturing, Value Stream Mapping et cetera. These manufacturing practices are discussed in the next section. 3.2 LEAN MANUFACTURING:
Lean manufacturing has dramatically lifted the competitiveness of many manufacturing companies and the value they deliver to the customers.
Smalley states that core elements of Lean Manufacturing were developed in Japan at Toyota Motor Corporation between 1950 and 1955. The following key concepts were tested under strict supervision during the development of lean manufacturing:
Task time, which is the desired time between units of production output and is synchronised to customer demand. Process flow, which is relates to both material and information flows between customer and suppliers who work together in a supply chain. Standard work, which is found where the method of doing work has been planned and written in detail and to perform the same each time. Single minute exchange of die (SMED) refers to the set up time or exchange of die that can be counted in a single digit of minutes. Pull system, this is a system of planning and producing strictly acc to the customer demand.
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In order to ensure that basic stability in the manufacturing process is achieved, the following points must serve as a yard stick: Availability of machine uptime to meet customer demand. Availability of material to meet production needs. Availability of trained employees to handle the current manufacturing processes. Availability of clearly defined work methods as basic instructions or Standard Operating Procedures (SOPs). Lean manufacturing is providing more and more with less human effort, less equipment, less inventories, less time and less space while coming closer and closer to providing customers with exactly what they want and when they want it.
Lean manufacturing is used in companies that pursue zero waste relentlessly in all processes and operations. It is about operating the most efficient and effective organisation possible with the least cost and zero waste.
The main goals of a lean organisation within a manufacturing process are the elimination of waste and continued efforts to: Provide world class customer service. Reduce manufacturing lead times. Increase labour efficiencies. Improve product quality. Increase labour flexibility. Increase market flexibility. Reduce inventories and. Lower the cost of overheads.
The organisations that subscribe to lean manufacturing practices focus on the reduction of waste and the creation of value in all its processes. They continually improve their products through research and development. Products that do not perform in the market are removed
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from the production lines and new ones are introduced through the results from market research. Following are the principles to enhance lean manufacturing in order to ensure that processes followed to produce products do add value to the bottom line of the organisation.
The authors point out that making only few parts before assembling before assembling them makes mistakes to show instantly. It is therefore important not to retain buffer stock.
Work Teams
An important aspect is to group workers together into teams with Team Leaders rather than a foreman. This allows shop floor employees to make decisions regarding their activities in the manufacturing processes.
New ways are sought to coordinate the flow of parts within the supply system on a day-to-day basis. These systems include the Just- In-Time system called KANBAN at Toyota.
Firms take a long time to change production and model specification in mass production and are expensive. By contrast, a pre- eminent manufacturer such as Toyota needs half the time required by mass production to design a new product. This means that Toyota can offer twice as many cars with the same resources and budget. Having a competitive advantage over your competitor is very important in the global market.
Demand fulfilment
All the variety available from lean manufacturing would be enought if the organisation could not build or produce what the customer needs. Meeting the customer requirements is a key to lean manufacturing. On time delivery of quality goods to the customers specification is important for customer satisfaction.
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Make to order
At Toyota, the dealers become part of the production system. Build to stock system does not add value to the organisations bottom line as products produced are kept in stock rather than being sold to customers.
Customer involvement
Toyota focused relentlessly on repeat buyers and went directly to them to plan for the new product. They added value and had a contribution in the development process of the cars.
All information pertaining to daily production targets, equipment breakdowns, personnel shortages, overtime requirements and so forth are displayed on the boards (Electronically lighted displays) that are visible from every work station. Information sharing with employees is important. It enables them to know how the business is performing.
Idea Stimulation
Employees must be encouraged to think actively, indeed proactive so they can devise solutions before problems become serious. Employees are the source of solutions as they are involved in Everyday processes and have long term experience of certain processes. Involving employee leads to then taking ownership of the organisation and thinking proactively to resolve problems.
The main goals of a lean organisation are the elimination of waste and continued efforts to: Provide world class customer service. Reduce manufacturing lead times. Increase labour efficiencies.
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Improve product quality. Increase market flexibility. Reduce inventories. Lower the costs of overheads.
Lean manufacturing addresses all aspects of business from strategic planning to maintenance, engineering, work culture, information management and production systems. Smooth flow of production is important in a manufacturing organisation. Lean manufacturing strives to reduce waste of material and time that results from a manufacturing process that is not operating and flowing smoothly. Continuous and smooth production flow is a key attribute of lean manufacturing.
Value Stream Mapping is all the, both value adding and non-value adding in the process. These actions are required to bring the product through the processes flows that are essential for every product. The product flows from new material into the hands of the customer and the design of the product flows from concept to launch.
It is important that waste, in manufacturing processes be reduced to an absolute minimum. Other organisations like Goodyear Tyre Manufacturers, Ford Motor Company of South Africa and General Motors South Africa measure their efficiency on waste. Tar gets are set for waste on each and every process and explanations accompanied by corrective action plans are expected from the department manager. Waste in manufacturing is all the efforts that do not add value to the final product from the point of view of the customer. The following are the actions in reducing waste: Reduce variability in the manufacturing process Reduce the share of non-value adding activities Reduce lead time Simplify by minimising the number of steps, parts and linkages Increase flexibility
Value stream mapping is all about mapping all the process steps, each individual action
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involved in the process of physical production and order taking for specific products. 3.6 VALUE STREAM MAPPING AND PROCESS FLOWS:
Process Mapping: This is a process where the analysts observes and documents the process steps through the production line. It is recommended that walking the floor and talking to staff asking questions about the process must be done when mapping the process. Flowcharts get into detail only on processes that will be helpful to identify the problem.
SIPOC (Suppliers, Inputs, Process, Output and Customer): This is a simple diagram that identifies the basic elements of the process. It is a good tool for translating customer requirements into output requirements and identifying Key Process Outputs (KPOs).
These tools are use for various purposes as suggested below: Visually documents and processes, including key data as captured on the value stream map. Provides fact-based process description as a basis for understanding current problems (poor flow, rework loops and delays) and opportunities to improve. Enables the team to quickly see improvement opportunities in the process and begin to define underlying causes. Helps the team to see how the process should work (future state) once they eliminate waste. Helps communicate inside and outside the organisation
A value stream is all the actions both the value added and non value added currently required to bring a product through the main flows essential to every product. The flows are the production flow from raw material into the arms of the customer and the design flow from concept to launch. Value stream mapping analyses the current state and converts it to the future state, having identified and eliminated all the non value added activities in the production flow.
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Rother and Shook (2003) state the following reasons why value stream mapping is an essential tool: It helps one to visualise not only the single process, but the entire flow. It helps one see the sources of waste in the value stream. It provides a common language for talking about manufacturing processes. It makes the decisions about flows apparent so one can discuss them. It ties together lean concepts and techniques. It forms the basis of an implementation plan. Value stream becomes a blueprint for lean implementation. It shows the linkage between the information flow and the material flow. It is much more useful than other quantitative tools and layout diagrams that produce a tally of non value added steps, lead time, distance travelled, and the amount of inventory. Value stream mapping is a qualitative tool by which one describes in detail how the facility should operate in order to create flow.
The above analysis is used to highlight and distinguish process steps that customers are willing to pay for from those they are not. Identify and eliminate the hidden costs that do not add value for the customer. Reduce unnecessary process complexity which results in errors. Reduce the process lead time. Increase capacity by better utilisation of resources.
Value add activity This is any activity that is essential to deliver the product or service to the customer. It must be performed to meet customer needs and add form or feature to the product or service. It must also enhance quality and have an impact on price competition.
Business non-value adding activities These are activities that are required by the business to execute value adding work but add no
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Tasks that reduce financial risk. Support financial reporting requirement. Aids in execution of value add work. Is required by law or regulation.
Non Value adding activities These are activities that add no value to both the customer and the business, they are waste. These activities include: Excessive handling and transportation. Rework to fix errors that should not have happened in the first place. Waiting and role time and delays. Over production. Over processing, having too many steps in a production process.
Value stream mapping has fundamental pillars that are aimed at ensuring that the customer reaps from the benefits of the service or commodity. It does not only apply within the confines of manufacturing and team manufacturing processes. It also ensures that these benefits are derived from the economies of scale. Economic value mapping properly distinguishes between the values of highly differentiated products benefits compared to the generally commoditised benefits. Commodity and product value are the worth of the benefits associated with the features of a product that resemble those of competitors product.
Once the Value Stream Mapping is done properly during the manufacturing stage of the product, Customer Value Model surfaces. The customer value model has value in use as one of its four different categories. Value in use is the monetary worth of product or service benefits received by the customer as a result of using the product or service.
Value Stream Analysis focuses on a specific process of the business and map out the steps of how something is currently done. It identifies value added aspects of the business
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operation or manufacturing process that equate to steps required to put actual value into producing a product. Now value added time is the time that is devoted to activities that diminish the operations of the business and the actual production of the product. An analysis of the process in most businesses finds that value adding activities are actually a small percentage of the process time.
Lean Thinking is a way to specify value, line up value creating actions in the last sequence. Lean Thinking has five key principles namely: -
Specify value Value is expressed in terms of specific product or services, delivered at a specific price, at a specific time and meets the needs defined by the customer.
Identify the value Prepare that value stream in the macro view of the entire door-to-door perspective of productions, from raw materials to delivery. It includes the determination of all actions necessary to produce a product and the separation of non-value adding activities. This includes not only the physical transformation of the physical product, but also the information system necessary to produce the right quantity at the right time.
Flow Once waste has been eliminated, flow can be accomplished. Flow is the opposite of batch production and requires the movement of product from one value adding step to the next with no waiting or scrap.
Pull Pull is the production of customer requirements against specified delivery dates. Information travels upstream from the customer, signalling production only when a need is shown instead of pushing product from raw materials to the customer.
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Perfection Continuous improvement is vital for to perfection, where waste is constantly being eliminated. Perfection reminds manufacturers that reducing waste is never ending. Lean is not a specific control tool, improvement tool, floor layout or principle. It is the methodology or framework that focuses on the ideas of value, waste and meeting customer demand. Womack and Jones also state that Value Stream Mapping resulted as a of determining where the value and waste are located and aids in the reduction of lead time to help make the right product at the right time. The 5 key principles of lean thinking are illustrated below to further explain the philosophy.
Lean Thinking is about putting value stream for specific products relentlessly in the foreground and rethinking every aspect of jobs, careers, functions and firms in order to correctly specify value and make it flow continuously along the whole length of the stream as pulled by the customer in pursuit of perfection.
3.9 LEAN SIX SIGMA: Lean Six Sigma is an improvement method which user data to eliminate and identify unnecessary processes or activities in a certain process. It has four foundations that are fundamental to improving processes and keeping the customer happy at all times.
To delight the customers by delivering high quality product and service at low cost and high speed. To improve processes by eliminating defects in products and service and focus on the flow of work through the process. Implement teamwork for sharing ideas in order to solve the problem. Basing all decisions on data.
Womack and Jones (2003:42) refer to over production as the main source of waste. According to Womack, over production strives to produce sooner than required by the customer in the
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form of mass production. It is based on pushing production according to schedules received from the Production Control instead of the needs of the waste stream process and end user.
Over production causes all kinds of waste, not just excess inventory and money tied up to it. It production requires storage space for product that has been produced unnecessarily. It
requires handling, people, equipment sorting and reworking of products. It also leads to material and product shortages as resources are tied up an unnecessary product. Money is wasted in that extra capacity must be created to manufacture the required part or product.
Womack and Jones (1996:38) also refer to the following types of waste in addition to overproduction. :
Waiting- this is time wasted where resources are ideally waiting for the preceding operation. Transporting- this is time wasted transporting an item from one operation to the other. Over processing- it normally happens where the product or service has met the desired or specified condition the process still continues. Inventory- this is material in stock that gets wasted due t o the fact that it is not needed for production. Motion- when motion is excessive, it becomes waste.
There are three measurements which express the goal of making money in any organisation, which helps a manager to develop the operational rules for running the plant.
Throughput- the rate at which the system generates money through sales. Inventory- all the money the organisation has invested in purchasing material for production. Operational expenses- all the money the company spends is converting inventory into through put.
A company that strives to make profits will focus on reducing waste and unnecessary activities, which leads to waste time and material.
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3.11 CONCLUSION
Value Stream mapping and all Lean Manufacturing principles have been around and applied for a long time. Companies that have applied Lean manufacturing principles in their processes have improves their productivity and reduced waste. Toyota is an example. Literature also confirms that proper use of lean manufacturing principles has yielded good results and improved the manufacturing efficiencies.
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CHAPTER 4
4.2 TOOLS USED IN THIS RESEARCH: 4.2.1 Interviews There are many possible ways of gathering information directly from participants if such information cannot be observed. One of these direct ways of gathering information directly from participants is by interviews. An interview involves direct personal contact with the participant who is asked to answer questions.
There are two types of interviews, namely, non- scheduled structured interview and scheduled structured interview. Non-scheduled structured interview is structured in that a list of issues which have to be investigated is made prior to the interview. It is non-scheduled in that the interviewer is free to formulate other questions as judged appropriate for the given situation.
The most structured way of getting information directly from the respondents is by means of scheduled structured interview. This method is based on an established questionnaire with fixed wording and sequence of presentation. The researcher used a scheduled structured questionnaire in this research.
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Non Structured Interviews were conducted among production foreman and managers at Roots cast by the researcher to establish the attitudes of production foreman and managers towards manufacturing process as well as to evaluate the current manufacturing system. 4.2.2 Advantages and disadvantages of interviews: Advantages The interviewer is able to assess the extent to which the respondent is prepared to cooperate and the constraints that may affect co-operations. Constraints may be lack of time, fatigue and other priorities the respondent may have. In many cases, the researcher is able to assess whether the respondent is answering questions to please the researcher or to distort reality. The researcher is also able to assess the extent to which the interview is asking for the information the respondents do not have. Interviews ensure that the respondent understands the questions.
Disadvantages Interviews are very time-consuming and expensive. Research assistants need training. May introduce interviewer bias.
4.2.3 Time Studies The purpose of conducting time studies was to determine time taken to perform a specific activity in the process. Line balancing and activity sampling was also conducted to ensure that all operators are fully and equally utilised on the production line. Results obtained from the time studies suggested that certain stations were idling for longer periods. A decision was taken to select activities that must be eliminated or combined. Accurate time study was conducted to determine the cycle time, the time it takes to transfer material from inventory stores to production lines as well as determining time lost
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waiting for material. The value stream map was drawn, showing the current state from which a future state value stream map could be drawn, with recommendations. The results of literature survey and the empirical survey were integrated to develop a value stream map that would reduce waste, eliminate unnecessary processes and add value to the organizations profit line.
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38
39
14 days
40
d
FETTLING INTERMEDIATE STORE (INSPECTION) MACHINIG Cycle Time C/O 5 0 UP TIME 100
1 day 5 mins
Customer
Cycle Time
Min
C/O
HPED
0 Min
Mi n Mi n %
Cycle 5 Min Time C/O 2 Min UP TIME 100 %
UP TIME 100 %
1.5 mins
1 day
7 mins
2 days
14 days
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d
Customer
Cycle Time
10 Min
C/O
HPED
0 Min
Min Min %
2 days 5 mins 1 day 10 mins
Mi n Mi n %
Cycle 3 Min Time C/O 2 Min UP TIME 100 %
2 days
UP TIME 100 %
1.5 mins
1 day
10 mins
Cycle Time
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d
Customer
C/O
Min Min %
2 days 10 mins 1 day 10 mins
Mi n Mi n %
Cycle 3 Min Time C/O 2 Min UP TIME 100 %
2 days
UP TIME 100 %
1.5 mins
1 day
5 mins
14 days
Customer
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Cycle 1440 Min Time C/O 0 Min UP TIME 100 %
HPED
Cycle Time
15 Min
0 Min
Mi n Mi n %
UP TIME 100 %
1.5 mins
1 day
15 mins
2 days
15 mins
1 day
10 mins
Inference
Based on the Current State Map the total manufacturing times for the following components are found to be:-
: : : : :
43 days 38 mins 115 days45mins 55 days 45 mins 45 days 37 mins 34 days 62 mins
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CHAPTER 6
production
lines.
Withdrawn from Supermarket when required for production. Material is delivered in the basis of Just- In Time principle.
2. Buffer stock between stations maintained at 2. Buffer stock reduced to one and a half days five days stock. between stations.
3.
Electronic
communication
between
4. Physical and bulk withdrawal of material 4. Withdrawal and use of material by by Production Planners and transported to the operators from Supermarkets No distance lines. travelled.
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FETTLING Cycle Time 7 Min 0 Min Cycle Time C/O 5 0 MACHINIG C/O UP TIME 100 %
1 day 7 mins 1 day 1 day 7 mins 1 day
FINAL INSPECTION
Customer
46
Cycle 1440 Min Time C/O 0 Min UP TIME 100 %
1 day 5 mins
Mi n Mi n %
1.5 mins
7 mins
1 day
10 mins
FINAL INSPECTION
Customer
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Cycle 1440 Min Time C/O 0 Min UP TIME 100 %
1 day 1 day 1 day 7 mins
C/O
Mi n Mi n %
UP TIME 100 %
1.5 mins
1 day
5 mins
12 mins
1 day
10 mins
7 days
Customer
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Min Cycle 1440 Min Time C/O 0 Min UP TIME 100 %
HPED
FINAL INSPECTION
Cycle Time
Min
0 Min
Mi n Mi n %
UP TIME 100 %
1.5 mins
1 day
5 mins
1 day
10 mins
1 day
10 mins
7 days
Customer
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Cycle 8 Min Time C/O 2 Min UP TIME 100 % UP TIME 100
1 day 10 mins 5 day 10 mins 1 day 2 days 1 day
Cycle Time
15 Min
C/O
Min
Mi n Mi n %
UP TIME 100 %
1.5 mins
1 day
15 mins
1 day
1 day
10 mins
7.1 SUGGESTIONS
Lean manufacturing techniques can be implemented in order to reduce inventory levels at each stage. Transportation of components from RCPL to HPED should have bulk quantities so that HPED can start machining without keeping inventories. Initial delay in production must be avoided and production must be started immediately after receiving the order. HPED must have fully dedicated machines for RCPL in order to deliver the products without any delay. It is also recommended that Roots cast ensures that their suppliers are made aware of the value stream mapping process and material requirements and forecasts have changed. In all future process improvement initiatives, employees must be informed and trained so that they take ownership of the process.
7.2 FINDINGS
Based on the Future State Map the total manufacturing times for the following components are found to be:-
: : : : :
15 days 38 mins 15 days 45mins 22 days 45 mins 22 days 37 mins 23 days 62 mins
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The literature study that was conducted in chapter two presented the researcher with a number of lean manufacturing options to choose from. Due to the fact that not all of the options were pertinent to the casting industry, Value Stream Mapping was implemented as it was more relevant.
The results presented to the researcher the benefits of having management and labour buy-in when implementing a new initiative in the organisation. Roots cast was always operating inefficiently, the results suggest. With the involvement of management and labour from the start of the tr eaties, it became a success.
Cost saving initiatives was implemented during the research. Cost savings came from procuring less material, which was only delivered to the; lines as opposed to the stores. Material was wasted as it was procured in bulk and kept in stock. During transportation from stores to the production lines, material was damaged as it was transported on trailers. Due to the fact that material was no more transported in this manner, there were no more material damages.
With the improvements made in the future state map, operators were utilised more effectively
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and were idling time was eliminated. The combining of welding and inspection stations also led to effective operator utilization. Values add per employee also improved in the financial statements.
7.5 CONCLUSION
This research was conducted in Roots cast. Management and labour was involved throughout the process of implementation of Value Stream Mapping in the manufacturing process.
The value stream mapping identified inefficiencies in the process of die casting where employees were idling for longer period of time, resulting in wasted capacity. Operations that were utilised inefficiently were combined in order to be more efficient and value adding. This was done to address the main problem of Roots Industries of how to implement value stream mapping in Roots cast in order to eliminate activities in the die casting process that do not add value to the bottom line of the organisation.
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BIBILIOGRAPHY
Lean Production Simplified by Pascal Dennis Advanced Material Handling, 2nd Ed., Production Technology, Nag, Second edition (1988) www.leanadvisors.com/valuestreammapping.cfm www.wisegreek.com/what is lean manufacturing.html http://www.valuebasedmanagement.net/methods_value_stream_mapping.html http://www.igrafx.com/solutions/vsm/
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