RICHARD J.

GRACA
Cuyahoga Falls Ohio 44221 (H) (330) 940-3834 rgraca@neo.rr.com (C) (330) 631-6294

PROJECT MANAGEMENT/ ANALYST (entry level) PROFILE

Currently in transition seeking new opportunities to apply enhanced Project Management Knowledge. Highly motivated project leader experienced in the introduction and support of a variety of projects, able to work with, motivate, and mentor diverse professional teams, while leading by example. A leader with potential, who quickly and successfully responds to ever-changing environments and situations, consistently achieves goals within critical project deadlines, and is able to leverage an eye for detail, ensuring success and quality. A welcome addition to any team with a demonstrated ability to deliver highly critical projects with tight schedules and budgets who is willing and able to function in any role necessary to ensure project success and on time project delivery. Highly focused on teamwork and leadership. Well aware of the bottom line and exceeding both internal and external customers conditions for success. Challenges are to be sought out and met, tested against and ultimately overcome through hard work and insight gained by making cost effective yet strategic technical contributions. Consistently recognized and tasked to improve organizational effectiveness and efficiency through expertise that aligns the business processes and IT infrastructure to realize cost savings, accelerate performance and sustain strategic flexibility to create a competitive advantage for the organization. A builder of high performance teams who thrives in environments requiring a high level strategist and a big picture thinker. Certified Project Management skills that can be utilized in driving profitable and cost effective collaboration between IT and critical business functions.

CORE COMPETENCIES Project Management Process Improvement Change Management IT Strategy Mentoring Budget Control Training Hardware Software Performance Optimization Team Leadership Team Development PMBOK Process Improvement Change Management IT Strategy Mentoring Installation Training Hardware Peripherals Configuration Management Infrastructure Development Client Collaboration Client Relationship Management

PROFESSIONAL CERTIFICATIONS
Project Management Professional (PMP) certification Comprehensive Project Management Certificate

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PROFESSIONAL EXPERIENCE Yellow Roadway Corporation Akron, OH

2007 2010

Application Analyst III Effectively served as the primary customer contact for trouble tickets relating to the Sales and Marketing Systems of Yellow Roadway, on both Mainframe and Client server platforms. Subject matter expert tasked with designing, coding, testing and implementing a modification to the Customer Problem Resolution system that stopped the system from sending continued status updates after a department cancelled or closed an unwanted job. Identified as key leader responsible for retiring the legacy Sales Pay for performance system. Worked with the Mainframe scheduler (using CA-7) and rescheduled the remaining portion of the Legacy Sales for performance system to provide a feed to the new Sales Force Effectiveness system. Successfully led an effort that made the Customer Problem Resolution system available on the intranet. Utilized HTML and Java Scripts to build the solution.

Alltel / Windstream Corporation

Hudson, OH

1997 2007

Programmer II Key leader accountable for enhancing and developing software interfaces for IBM MVS mainframes utilizing JCL, Cobol, IDMS, Fileaid, Easytrieve and ADSO for a Telecommunication Billing System. Alltel / Windstream Corporation continued Effectively maintained HP UNIX server Order Test System databases for security and created statistics for application programs utilizing Microsoft Access and Excel. Subject matter expert selected to lead Mainframe development tasks which led to cost savings in excess of $7,000,000 per year.

Computer Scences Corporation

Senior Software Engineer

Fairborn, OH

1995 1997

EDUCATION Master of Science, Administration Central Michigan University Mount Pleasant, MI

Bachelor of Business Administration, Business Management and Data Processing Kent State University Kent, OH

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PROFESSIONAL DEVELOPMENT
Project Quality Management Project Procurement Management Project Human Resource Management Project Management Body of Knowledge (PMBOK Guide) Project Scope Management Project Communications Management Project Cost Management Project Time Management Project Risk Management Project Framework and Integration Management

TECHNICAL SUMMARY
Hardware: IBM mainframes, DEC Vax, Dec Alpha, HP Servers, PC compatible Work Stations Software: DOS / VM / ESA, MVS / ESA, CMS, VMS, CICS, VSAM, IDMS, CAMS, EASYTRIEVE, FILEAID, EZYEDIT, M204, CA-7, AMAPS, QRW, DATACOM, Oracle, WORDPERFECT, MS-DOS, AMAPS, FMS, SUPRA, CINCOM'S CONTROL MANUFACTURING, IRMA, RUMBA, TSO, MS E-MAIL, M204, LOTUS CC: MAIL, FTP, SAR, Endeavor, MS WINDOWS, MS Word, Oracle, MS ACCESS, MS EXCEL, QMF / DB2 WAREHOUSE, VISUAL BASIC 6.0 & UNIX / Scripting. Languages: COBOL, ADSO, DATACOM, JAVA, MANTIS, IDEAL, DCL, TSO, JCL and M204

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