Janet L.

Mardis
1707 Dogwood Brook Trail Houston, TX 77062 832-498-5027 janetlmardis@gmail.com OBJECTIVE: Seeking a secondary school position to fulfill commitment to student learning and achievement EDUCATION: University of Houston- Downtown January 2012-anticipated date of graduation, December 2013 M.A. in Teaching Houston, TX

University of Houston Houston, TX August 2005-December 2009 B.S. in Psychology with Human Development and Family Studies minor WORK EXPERIENCE: Field Work Aldine 9th Grade Center Houston, TX 60 hours Managed classrooms of 9th grade Biology students under guidance of mentor Assumed responsibilities of teacher Designed lesson plans Carried out lessons Assisted individual students Attended staff meetings Graded assessments Customer Service Representative Concierge Auto ServiceHouston, TX November 2011-December 2011 Provided outstanding customer service Advertised/marketed services Picked up and delivered vehicles for maintenance Handled customer phone calls and answered questions Assisted with multiple tasks in office Legal Assistant Pulaski & Middleman L.L.C. Houston, TX August 2011-October 2011 Maintained client relationship Made phone calls to keep clients aware of paperwork and settlement process Returned phone calls from clients Took phone calls handling claims and informed potential clients Entered information into the database regarding claims Decided which inquiries to submit for attorneys to review

Assistant Manager Yogen Fruz August 2010-October 2011 Supervised other employees Handled opening and closing procedures Provided outstanding customer service Maintained balance of transactions and cash Kept store orderly and stocked for efficient business Upheld organization through high-volume traffic

Houston, TX

Cashier/Sales Associate Coach Friendswood, TX May 2006-September 2010 Provided outstanding customer service Recorded transaction completions and sales receipts Managed inventory Designed and arranged floor sets and displays Initiated communication with customers Coordinated repairs Sold merchandise Demonstrated extraordinary organizational skills Maintained flexibility in work schedule Exhibited exceptional interpersonal skills and enthusiasm Homecare Assistant Wilcare, Inc. Houston, TX June 2005-present Administer elderly care Support emotional needs Purchase and organize medications to ensure dosage accuracy Schedule physical therapy sessions Arrange doctor appointments and accompany patient Assist patient with bathing and dressing Procure grocery store items RELEVANT SKILLS: Bilingual in English and Vietnamese Caring and helpful nature Enjoy working with other people Team player Excellent communication and writing skills COMPUTER SKILLS: Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Needles Case Management, Exposure to PeopleSoft