Overview and Implementing Overview and Implementing SAP Software in Organizations SAP Software in Organizations

Enterprise Software in aaNutshell Enterprise Software in Nutshell

Technische Universitt Mnchen Chair for Information Systems

Prof. Dr. H. Krcmar

Using Business Process Models to implement ERP Using Business Process Models to implement ERP Workflow within SAP Software Workflow within SAP Software

Using Business Process Models to implement ERP Workflow within SAP Software

Business Process Models describe the business Workflows describe the technical implementation of the BPM using high level Application components

Prof. Dr. H. Krcmar

Today Change is costly and slow

SAP AG

Prof. Dr. H. Krcmar

SAP Enterprise Services Architecture

SAP AG

Prof. Dr. H. Krcmar

Solution Map SAP's Solution Maps are well-defined tools that outline the scope of an organization's business. The Solution Maps also show how various processes are covered, including the processes that SAP and its partners support

Prof. Dr. H. Krcmar

SAP Solution Map SAP Solution Map

Solution Map NetWeaver Level 1

Prof. Dr. H. Krcmar

Solution Map mySAP CRM Level 1

http://www.sap.com/solutions/businessmaps/DEE27EBB1D564D8C800231FE6D54325D/index.aspx (18.1.2004)

Prof. Dr. H. Krcmar

Solution Map mySAP CRM Level 2

Prof. Dr. H. Krcmar

Case Study Implementing SAP Software in Case Study Implementing SAP Software in Organizations Organizations

Implementing SAP Software in Organisations

NIBCOS BIG BANG Teaching Case from: C. Brown & I. Vessey, 2000, Indiana University.

Prof. Dr. H. Krcmar

NIBCOSS BIG BANG Project Project Goals Project Organization Project Timeline Project Tasks Discussion: Possible problems and how to avoid them

Prof. Dr. H. Krcmar

Project Goals Enable IT-support for the new supply chain and customerfacing strategies Substitute a patchwork of legacy systems and reporting tools with a new, integrated system for
ten plants and four distribution centers

go live without consultants on 30th of dec. 1997

Prof. Dr. H. Krcmar

Project Organisation

big bang approach TIGER Triad -> Project Lead TIGER Den -> Workplace Team size approx. 70 Members

Prof. Dr. H. Krcmar

Project Timeline 01.08.1995 Start 14 months planning 30.09.1996 Kickoff 15 months to implement 30.12.1997 Go Live

Prof. Dr. H. Krcmar

Project Tasks Project Management Define Business Responsibilities

Finance and Controlling Material Management/Production Planning Sales/Distribution Change Management

Prof. Dr. H. Krcmar

Change Management Categories New Automate Eliminate Transfer Risk Difficulty Relationships Other

Prof. Dr. H. Krcmar

Literature Carol, Vessey: NIBCOS BIG BANG, 2000, Indiana University. Davenport: Putting the Enterprise into the Enterprise System, Harvard Business Review, 1998, p.121. Rashid, Hossain, Patrick: The Evolution of ERP Systems: A Historical Perspective, Idea Group Publishing, 2000. SAP: help.sap.com online documentation.

Prof. Dr. H. Krcmar