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COM, YUDU

ENTERPRISE
TECHNOLOGY
THE ALMIGHTY BUSINESS APP The Ultimate Guide to Business Productivity Applications and Services
> BEST SEcUrITy SOFTWArE SUITES > SOcIAL NETWOrKS FOr cUSTOMEr AcQUISITION > SMArTPHONE APPS FOr EFFIcIENcy > GAMES & rELAXATION CELEBRATING ET
WRITERS IN THE

INSIDE>> 10TH ISSUE Key solutions to effective technology purchases: An IT Managers perspective

PLUS Wild card: The next best beta app everyone must have EvENTS: Innovations fresh out of Startup Weekend Kampala
ISSUE 10 2012

ISSUE 10 | 2012

10
LIVE! FrOM STArT UP WEEKEND KAMPALA: INNOVATIONS IN 54 HOUrS

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PUrcHASE STrATEGIES OF THE BEST IT MANAGErS: SLDc METHODOLOGy

44

Stage 9: System maintenance

Stage 1: Gaps identification

Stage 8: System handover

Stage 2: Needs assessme

Stage 7: System evaluation

Stage 3 System de

Stage 6: User training

Stage 4: System development Stage 5: System deployment

00% 1

AL GIT DI

6 | CELEBRATING OUR WRITERS 8 | INSIGHT

16 18

SEcUrITy SOFTWArE SUITES: THE GOOD, THE BAD, THE BEST

BUSINESS PrODUcTIVITy APPS FOr SMArTPHONE USErS

ADVERTISING IN ENTERPRISE TECHNOLOGY DIGITAL

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HOW TO USE ET DIGITAL MAGAZINE The magazine is best viewed in 2-oage display for optimal readability Search the PDF for a keyword or a topic of interest. You will be taken to all instances of that word. Get additional information by placing your mouse over a topic or word to see an active link that will take you to a website with more information when you click it Send email directly by clicking an email address in the magazine

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Pc PrODUcTIVITy: SNAZZy TOOLS THAT HELP yOU WOrK BETTEr

SOcIAL NETWOrK STrATEGIES: MAXIMIZING THEM FOr cUSTOMEr AcQUISITION

ENTERPRISE TECHNOLOGY
Managing Editor Joyce Kyeyune Tonda

Copyright 2012 ICT Creatives. All Rights Reserved. No part of this publication may be reprinted or otherwise reproduced without IcT crEATIVES EXPrESSLy DIScLAIMS ALL WArrANTIES, WHETHEr EXPrESS Or IMPLIED. IN NO EVENT SHALL IcT crEATIVES BE LIABLE FOr ANy DAMAGES OF ANy KIND ArISING FrOM THE USE OF Or rELIANcE ON ANy INFOrMATION PrOVIDED IN THIS PUBLIcATION. All correspondence to ICT Creatives, P. O. Box 30532, Kampala, Uganda Tel: +256 414 266 423 Plot 4667, Ggaba Road, Kampala permission from the editor.

Enterprise Technology offers technology services through its network of leading IT Consultants. Other services include website content management, Young Professionals Technology Symposium, Social Media Integration and other web related services

www.ictcreatives.com

Publisher ICT Creatives Ltd

Mob: +256 773 092 290 | +256 701 100 516 | +256 701 769 606 Advertising Inquiries: sales@ictcreatives.com Subscriptions: subscribe@ictcreatives.com Social Media Editorial: jtonda@ictcreatives.com

Facebook: www.facebook.com/Enterprisetechnology LinkedIn: Enterprise Technology magazine Twitter@technologyEA

Celebrating ET writers

As ET hits its 10th Milestone the magazine has been privileged to have some of the best technology practitioners in the region contribute to the magazine, sharing their insights and expert knowledge to build ET into one of the leading technology content brands in East Africa.
Dr. Nora Mulira is the Director of the Directorate for ICT support (DICTS) at Makerere University. She is a Systems Analyst with an MSc. Information Systems (IS) from the London School of Economics (LSE), University of London, UK and a Ph.D in Service Systems engineering from Delft University of Technology (TU Delft) in the Netherlands. Nora is a keen and active musician, an amateur creative artist/writer, active member of her church and enjoys swimming for fitness. Gijs Opbroek is the Managing Director of Canopy IT Solutions (U) Limited, a young dynamic IT service provider. The company focuses on A-Z IT installation projects, service and maintenance of IT equipment and (cloud) hosting services for enterprises andNongovernmental organizations. Gijs Opbroek studied Technology and Culture at Maastricht University in the Netherlands and specialized in the effects of the digital divide between the North and the South. In his spare time, Gijs Opbroek likes to play MMO games, read up on technology developments, go sailing and play squash. gijs@canopy.ug Twitter: @gijsopbroek

Sandy Pullinger, is the Managing Director of nFold (Pty) Ltd, is a seasoned entrepreneur. She has 20 years experience in the software and Internet sectors, gained in various sales, marketing and new business development roles principally at nFold, the Internet Solution(an Internet ServiceProvider) and by founding Glomas Africa (a software distributor). Sandy has chaired software panel discussions with CEOs of software giants such as Microsoft, Oracle and SAP. Peter Atkin has been in the technology industry professionally since the early 80s and his main focus is layer 1 networking, communications and power. Peter is an intuitive engineer whose interests encompass anything IT. Peters driving philosophy is that in the world of IT, all things are connected. peter.atkin@cfts.co

Celebrating ET writers

Douglas Onyango is an IT Systems and Projects Consultant designing and implementing Systems and Network infrastructure solutions for over 8 years. He is an Internet Governance expert who has participated and spoken at various events and debates including I-Network events, Ug-IGF, EAIGF, and AfriNIC. He is also involved in Critical Internet resource Policy Development and authors the Softlanding Policy at the AfriNIC. Douglas is currently Chief Technical Officer at Lake Victoria IT & Bio-tech Park (LAVIT). Twitter @ondouglas

Arthur Mukembo is Executive Director at AJMHeith and he has a background in application development, systems administration and is receiving further instruction in electronic engineering from the University of York, UK. Arthur is particularly skilled at marketing technology and has been involved in pioneering projects in VoIP, SMS interactivity, electronic voucher distribution and mobile commerce. In his free time, Arthur reads magazines, plays the guitar and spends quality time with family and friends. mukembo@gmail.com/ Twitter: @ajmukembo

Thomas Bbosa, is a certified Information Systems Security Professional (CISSP), with over 12 years experience in the IT industry. Thomas is the Managing partner at BitWork Consult (www.bitworkconsult.com), a member company of the BitWork Technology Group (www.bwtgafrica.com). He has previously worked with various organizations including Africa online (a leading ISP in Africa with presence in about 8 countries), Sheraton Kampala Hotel , The European Commission(EU), United Nations (UNFPA) among others. He has been involved in various roles of IT infrastructure management and support and Information systems Security management .Thomas is married to Aisha Bbosa, and they have a 4 year old daughter Briana. Thomas plays golf and loves soccer, and is an ardent supporter of the London based Arsenal football club. He also loves music and sings in the local choir in Bukoto, for which he is the Chairperson. tbbosa@bitworktech.com

Elizabeth Ntege is the Director of Outsourcing at NFT Consult Ltd an HR Management firm with offices in Kampala and Kigali. She has a BEng(Hons) degree in Electronics & Computer Engineering and is a CCNP with an Executive diploma in management. Before joining NFT, she spent 4 years as a technical support manager for D-Link(UK), 9 years as a Network Integration Engineer with British Telecom and 3 years as a Network Planning Manager at UTL. Elizabeth is married and spends all her spare time with their 2 girls. Twitter: @LizdmireNtege

Farida Nakawooya is the Managing Director of Missy Apps Ltd and has a BSc. Computer Science from Cavendish University. She possesses a strong background in Applications Design and has been involved in the development of various IT infrastructure. She is also a certified Unix System Administrator under AFNOG-Egypt. Farida was involved in pioneering Electronic Voucher Distribution and mobile commerce in Uganda, under Payplus Uganda Ltd. Her interests include career development, fashion and social events. farida@missyapps.net

ENTERPRISE TECHNOLOGY ISSUE 10 | 2012

Twitter: @eacuc

Brian Ssennoga is the founder of SoftSolutions, a private Consultancy, and Director of The Uganda Center for Open Source Software. A member of the FOSSFA Council, he also serves as FOSSFA Country Liaison for Uganda. He is an experienced Trainer in ICT Concepts, Open Source Solutions, Linux Courses with COSS.ug, FOSS Business Models as well as LPI Certification with FOSSFA and GIZ's ict@innovations project. Brian has received an achievement award by AED-Satellife - Center for Health and Information Technology, for work related to strengthening Health Information Systems in Uganda, using African Access Points and Mobile Devices. He has also co-authored an LPI Study Guide with ict@ innovations' Certification Pillar. Brian spends most of his time supporting staff and students at the 98% FOSS based ICT Department of the International Health Sciences University (website). bssennoga@gmail.com/ Twitter:@bssennoga

Nicholas .D. Katumba has worked in and contributed to the ICT sector in the East African region since 2000, working in positions of Sales, Pre-Sales, Business Development and Data Center Consultancy with companies like Uganda Telecom, Virtual Works (K) Ltd, RAPS Uganda. He is currently working with Tangerine Uganda as the Sales and Marketing Manager. He has worked on some of the biggest high-budget ICT projects in the region like URAnet, URA DR Solution, Electoral Commission Data Center and connectivity solutions for a number of government ministries and agencies. Nicholas spends time with family, loves charity work, and enjoys motor sports and rugby. He loves travel and has made several wild adventure trips. He is currently leading all the commercial operations of Tangerine Uganda Ltd, which is a providing internet services via fiber, wimax and 3G+ mobile internet. Twitter: @NDKatumba

ENTERPRISE TECHNOLOGY ISSUE 10 | 2012 7

Hosea Naturinda holds a Master of Science in Data Communications and Software Engineering (Distinction); A CCAICCNA, CISA and CISM, he has worked with Makerere University as an assistant lecturer, the global assurance firm, Ernst & Young as an Information Systems Auditor and Systems Security Analyst. Hosea is currently employed with Housing Finance Bank as a Systems Security Manager IT. He plays tennis and wouldnt miss a Rafael Nadal game for anything in the world. hnaturinda@housingfinance.co.ug

David Tendo is currently working with Uganda Revenue Authority as a Network Administrator in charge of Messaging services, prior to joining URA, he previously worked at Mildmay Uganda in 2008 as an ICT Assistant. He is fascinated with Messaging systems and this is the reason I chose to devote a lot of my time to Messaging services for enterprise organizations. I especially administer Microsoft Exchange servers, Blackberry servers and services among many other systems. And I am constantly empowering myself to learn more. In his free time he updates his blog (dtendo.blogspot. com) which covers a number of topics from ICT related to travel. dtendos@gmail.com/Twitter:@dtendos

Simon Vass is the Managing Director for E-Tech Uganda Ltd, an IT solutions and support services provider to SMEs within Uganda focusing on Open Source Software. With over 10 years experience in the UK and for the last 6 years in Uganda, he now specialises in providing cost effective solutions using Open Source Software. In his spare time he likes to watch House M.D., and read extensively. svass@etech.ug; Twitter: @billynkid

Emmanuel Acuc is an Information Analyst at The World Bank based in Uganda and has over 10 years experience as an IT practitioner. He has also previously taught as part time lecturer at Makerere University, Faculty of computing and IT. His areas of interest include:-Data Communications, Security, Mobile Computing and ICT for Development. Emmanuel likes to read non-fiction and play tennis in his free time.

insight

Launched in late 2009 at the Kampala Serena, to a host of curious guests that included technology enthusiasts, startups, Executive directors and IT managers, with the Ministry of ICT cutting the celebratory tape, (plus the odd guest looking for a free cocktail), we promised to bring technology information that would be written by East Africans and specifically tailored for the East African enterprise market. Prior to that, there was an overflow of information from North America and South Africa which did not serve the unique growing technology needs of East Africa. Our goal was to provide technology information to the B2B market to improve technology purchase decision making.

We run the inaugural issue with several deliberate blank pages placed strategically next to key technology information inviting technology vendors to harness the value of selling in a publication that was offering much needed actionable information. As if validating our business idea to offer technology information to the market, within two months of the launch of Enterprise Technology two technology publications targeting consumers were launched. Although magazines have an uphill battle in East Africa, due to a negative precedent set by shallow publications that have more alluring graphics than invaluable information (and less about the oft touted derogatory reason about East Africans not wanting to read) Enterprise Technology has continued to pleasantly surprise every reader that has stumbled upon it, recommending it to peers and eager to associate with it.

The 10th Milestone

f ever there was a short story to tell, it has to be about the survival and thrive of Enterprise Technology magazine in an industry where survival rate is tagged at less than 10% for new publications within the first year.

Missed a magazine issue? Download back issues online from www.ictcreatives.com

Interested in subscribing? Email: subscribe@ictcreatives.com Join the discussion on www.facebook.com/enterprisetechnology Follow us on Twitter @TechnologyEA to get technology insights, ideas, upcoming events

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SIZE Full page (20.5 cm w x 26cm h) 2/3 page (13cm w x 26 cm h) Portrait (20.5cm w x 17cm h) Landscape 1/2 page (10.25cm w x 26cm h) Portrait (20.5cm w x 13cm h) Landscape 1/4 page (10.25cm w x 13cm h) cLASSIFIEDS ( 18cm w 7cm h) PrIcE ($US)

2012 TOPIC LIST

Business applications Enterprise computing devices: Form factor and mobility Enterprise Social Tools Forward thinking technology for Enterprise and Government Enterprise network and device security Future technology for the present Operating systems know what
ENTERPRISE TECHNOLOGY ISSUE 10 | 2012 9

Because of its no nonsense, original content approach Vs. the recycled global news content often reproduced in other publications on the market, Enterprise Technology attracted the best technology writers, all of them practitioners and experts in their fields. These writers wrote immensely well and shared pertinent information that appealed to the business buyer of technology.

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I remember sitting in the office of a major global technology company and the Managing Director confessed to me: You see these are both technology magazines, he had both Enterprise Technology magazine on his desk and another technology publication, but we decided we would advertise in Enterprise Technology because even though the quality of the paper is slightly lower, the content is outstanding.
ENTERPRISE TECHNOLOGY ISSUE 10 | 2012

When we decided to close the print edition of the magazine and focus on the digital edition many clients complained that it would reduce the readership. In actual fact after tracking numbers of people downloading the free magazine from our website www.ictcreatives/downloads, from magazine site Yudu.com, and Scribd in addition to a 2000 strong mailing list, more people were reading the magazine because it was integrated with their work and leisure internet based routine. When they checked their mail they would find an abridged version or could download the full version; when they connected with us on LinkedIn they would find a link in their inbox or while catching up with friends on Facebook they would see status updates regarding the magazine. Enteprise Technology continues to adapt to the growing technology needs of readers ever reminiscent of the fact that it is the quality of content that keeps audiences addicted. JOYCE KYEYUNE TONDA, MANAGING EDITOR jtonda@ictcreatives.com

SPEcIAL SIZES Spread (2 facing pages) Inside Front cover Inside Back cover Outside Back cover 400 450 450 500

Data centre efficiencies Information management for competitive advantage IT human resource staffing-5Ws

Note: Prices inclusive of VAT| Email sales@ictcreatives.com for long term booking discounts (4,000 readers in East Africa and beyond. )

events

events

LIVE! FROM STARTuP wEEkEND kAMPALA

Startup weekend is a global technology innovators event that brings together entrepreneurs with ideas to build teams, formulate a business idea and present it to a panel of judges within 54 hours. The inaugural Startup weekend Kampala held on April 27th-29th 2012, was organized by Richard Zulu and sponsored by SMS One. http://kampala.startupweekend.org/ Guest of honour: Dr. Ham-Mukasa Mulira companies represented: SMS One, MTN, Google, Mara Foundation, UGO, Mountbatten, African Media Initiative, Rupu Kenya
Narration by Daniel Stern

1 location | 100 developers | 13 ideas | 54 hours 6 judges | 3 winners

THE NuMBERS

countdown to the last 6 hours...

The first 24 hours...

tell myself that hackathons are like this, so not to worry, never mind the seeming chaos, stay cool. Yes, Im having a rush, adrenaline kicking in, heartbeat up, drums of war, fear, anxiety and pain: Its Startup Weekend, no ifs, ands or buts; were gonna kick butt, so hold on to your hats. Richard Zulu, the organizer, takes the mike and announces to a hundred or more developers hustling each other at the back of the room that they got 54 hours, panel of judges in the next room where both the product that they will have produced from zero, and the prospective company they will have created in the allotted 54 hours will be put to the test.
ENTERPRISE TECHNOLOGY ISSUE 10 | 2012

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Its off with the gloves, no holds barred, anything goes and I do mean anything! Just then a guy walks into the room, Whos got an idea theyd like to share? Stephen, brave and bold soul, takes the mike and describes his proposed product for making information contained in government ministries data silos more readily available for experts to sift through to find clues to building solutions. Oh Lord are we looking at another Julian Assange? It was now open season; the hunt for entrepreneur start-ups was on! One after another hands are raised; mobile voting, crowdfunding to finance community projects; yet another app to enable musicians sell their music through micropayments. More hands go up, another gives gamblers a portal for betting on the Premier League.

Daniel has worked on African ICT4D fifteen years. Director UConnect, provides access to quality learning by Web, digital repositories by sneakernet. He helped establish UIXP, promotes cyber security,IPv6, BPO, ISOC activist. He is currently the Director for MoMo Uganda and wishes to improve mother and child healthcare, empower farmers and students in rural areas by mobile. Daniel serves on the board for the innovation hub Hive Colab, National Rep for HIFA2015.org, and mentor for the STiC programme at KiBO Foundation. He enjoys mentoring developer startups and was a mentor and judge for Startup Weekend Kampala April 2012. dstern@gmail.com
Startup weekend is a 54 hour event during which time entrepreneurs pitch their idea and encourage marketers, developers and mentors to join their team to build a business that will be pitched to judges who will select the winning idea. Over jugs of coffee and coke, the teams work non-stop through the night building and developing their idea within a multi-disciplinary team,

As a mentor, I have been entrusted with confidential information about a prospective startup companys new product. Mentees naturally expect you to behave as a responsible professional. Trust is critically important to creating the right atmosphere where ideas may be shared freely. Mentors act as midwives to bring new products, companies, to life. Entrepreneurs were exhorted to regroup every couple of hours to brief each other and make sure they were in sync with each other, in the process of building the product, creating a company from their hastily gathered team, who shared a vision or expectation of fulfilment around a core group of concepts, ideas that would, when put together, provide the means to satisfying a genuine need by serving the people who would benefit from the product. Each of the hundred or more participants won; thats the truth of it. They had accomplished in 54 hours what most companies can only accomplish in many months or even years, and that is no exaggeration. And the really nice thing is that this is not an exclusive club; were already working on organizing future similar events, so keep your ear to the ground and in the meantime be thinking about your own killer app. We have only just begun.
The next Mobile Monday Kampala meeting will showcase startups, including several of those that came out of the Startup Weekend, to be held at Victoria University on Monday 14th May, starting 5:30 PM. More details on momokla. ug from Monday 7th.

Mentors waited on tables culling the elevator pitches, interrogating the sometimes chagrined recipients, the mentors advice: Fail fast and often, learn your lessons and get on with it. No shortcuts.

3rd Place Sonda helps people fundraise for an event using mobile money. Users log on to their accounts on the internet, view the required amount and send contributions. The grand prize was an iPad while others received handsets, free rental space, business incubation and promotion on Microsofts Innovations site.

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ENTERPRISE TECHNOLOGY ISSUE 10 |

Upon my arrival next day thirteen tables are covered by laptops of developers, business managers, huddled together in neighbouring rooms, each one intently beavering away on one or another aspect of thirteen products, members of the coding team running his or her piece of the creation through its paces; those with experience in the financial side working out business plans, tallying costs and predicted incomes, calculating through spreadsheets how many years it could take to break-even the marketers throw up their jargon.

WINNEr BetOTM is a mobile betting app that utilises the mobile web allowing users to log in and bet on the Premier League, events and anything else 2nd Place MyZiki seeks to ease discovering, purchasing, sharing and enjoying local music in new a digital, innovative and personalized ways.

als m ion siu ss po ofe ym Pr y S ng log ou no Y h c Te

ng ti ar gy st olo p n um ch j e t ca ri Af st Ea
a nd a Rw a , ya and n Ke , Ug i, nd ania u Bur Tanz ,
September 2012, Kampala, Uganda
FOR SPONSORSHIP Tel: +256-701 769 606 Email: potoa@ictcreatives.com www.ictcreatives.com/events

Featuring worldwide motivational speaker on Leadership, Danny Pearson, CEO of 100 Black Men
www.100blackmen.org

enterprise solutions

enterprise solutions
The Systems Development Life Cycle (SDLC) Methodology is simply a workplan that enables project planners to have an overview of how the parts of a project will fit together into a cohesive whole. It provides a road map for ensuring that the project life cycle achieves its intended goals.
to identify deficiencies, shortfalls hardware requirements design plans Stage 2: Needs assessment: Specifying the key needs

Purchase strategies of the best IT managers

Working in an organization that delivers enterprise level architecture to over 450 users is a daunting task. In fact it is a complex, time-consuming, and often expensive process. Factors that I often consider when selecting a solution are how I can reduce cost, risk and duration of implementation. Managing budgets and meeting the business needs of an organizational CFO can be challenging. As a technology solution provider I need to deliver the best and most productive possible solution at the best price possible. My organization like every other has unique business needs. How do I ensure objectivity and transparency in a software evaluation and selection process and how does a CIO ensure that their organization gets the best value, best productivity and best fit with their software procurement?
A commonly overlooked factor in making such a decision is trying to harmonize the differing perspectives of the IT team and the end-users perspectives. A basic end-user might for instance want ease of access and seamless integration with his daily business activities. On the flip side, the IT person would be looking at security or data protection. The two different perspectives would define the difference between selecting a software that does not require extensive training, can be rapidly deployed but is not enterprise secure or a complicated application that has complex licensing models, takes some time and skill to deploy and requires a lot more hardware and software to deploy to work effectively.

Systems Development Life Cycle Methodology

Stage 1: Gaps identification: Analyzing existing systems that would need to be met by the new system, software,

Stage 3: System design: Based on the identified needs, a Stage 4: System development: The parts of the system are connected and installed

1
2

design concept will involve software, hardware, security Stage 5: System deployment: The connected parts are deployed in the Enterprise network reference Stage 6: User training: Users must be trained on how the system works and given training manuals for adjustments

Harmonize needs of all users

Early on, cost is a critical factor in selecting the appropriate enterprise tools for your organization. Licensing cost of applications if not properly analyzed, can be a deal breaker in actual long term maintenance of a particular application. In my organization we purchased a highly customized Audit Management System for 300 of our users. Our annual maintenance renewal costs are set at 20% of the current license fee. This implies that for as long as the company increases its application cost every year we are bound to pay 20% of that increased cost for as long as we use the application.

Total Cost of Ownership

50% of enterprise software procurement does not deliver expected business value; selecting products that dont fit with an organizations business processes is a major culprit.

Stage 7: System evaluation: User experience should be the system will be officially handed over to the client and fully integrated new client needs Stage 9: System maintenance: This is critical for

evaluated as well as system performance for necessary

Stage 8: System handover: After adjustments are made keeping the system performing optimally and meeting

Our solutions
Information Security Awareness Training

ENTERPRISE TECHNOLOGY ISSUE 10 | 2012

Selection of open-source tools versus proprietary software is a debate long and never-ending. Proprietary applications for long had taken (and to a large degree still has) the largest market share for enterprise applications. For enterprises with existing infrastructure there are complex technical issues of selecting solutions that might not integrate seamlessly into the infrastructure. Open-source solutions would never be selected at the time. A company would be vendor locked and the cost of moving to another system realistically involved an entire change management process which many times is not feasible. With the growth of OSS though, application and solution providers have made strides in ensuring that the needs of their customers are addressed and in this day integration is not too much of an issue.

Open source Vs. proprietary software integration

CONSULT
BitWork Consult Ltd Plot 135, UMA show Ground -Lugogo Kampala, Uganda Tel: (+256) 414 579099 / 0782480878 Fax: (+256) 414-289218 e-mail: info@bitworkconsult.com Web: www.bitworkconsult.com

Information Security Incident management IT Audits & Compliance Management Information Security policy development ISO 27001 ICT Projects Management

On the other hand, many enterprises cite a lack of vendor professional services as an inhibitor to OSS. In addition most enterprises have entire IT teams who are wholly certified on proprietary software and hardware systems. There is not enough technical nous within the organizations to actually support a lot of OSS systems. There has always traditionally been a comfort zone with the easy adoption of proprietary software. A rule of thumb in my book would be for the enterprise to develop and adopt an System Development Life Cycle methodology to procure even the smallest systems. Ensuring that you align your IT processes with your business processes is key.

14

security suites

security suites

With so many anti-virus products, firewalls, internet security suites, malware tools on the market all reinventing themselves ever so often it can be mindboggling to choose one that will keep your network protected while at the same time allowing users to perform optimally. While this list is not exhaustive it is well within industry standards of the proven best performing security products on the market.

Security suites: the good the bad, the best

RECOMMENDED ENTERPRISE SECuRITY wHITE PAPERS

>> Secure browsing environment: robert Sorensen http://www.sans.org/ >> Expert Guide to Secure Active Directory Sponsored by Dell http://resources.computerworld.com/ >> Spear Phishing and the Modern cyber Attack http://resources.computerworld.com/ >> Security Self Assessment Sponsored by IBM www.bitpipe.com

>> Fact or Fiction: Evolution of Cloud-Specific Security Technologies Sponsored by HP Enterprise Security www.bitpipe.com >> Top 10 considerations for a Secure Mobile Enterprise. Sponsored by Juniper Networks www.bitpipe.com >> Malware Threat Landscape 2012: How to Defend your Business sponsored by Norton Secured - Powered by VeriSign www.bitpipe.com

BASIC SECuRITY SOFTwARE CHECkLIST Website links scanning Certifications Passed independent anti-virus tests Zero day exploitations Windows bootable CD High repair capabilities Customizable parental controls Virus detection Social networking protection Data back up to remote location Direct 24/7 telephone support Hybrid of cloud and software based protection Ability to repair compromised files
ENTERPRISE TECHNOLOGY ISSUE 10 | 2012

BIT DEFENDER Unique Strengths Won independent anti-virus test for Best Security Product 2011; Very easy to use interface; 3 levels of defense including monitoring all processes continuously not only when they are executed;

KASPERSKY 6 out of 6 marks in antivirus protection tests with no falsenegatives; Online banking mode; Blocks zero day exploitations effectively; Geo-filtering to block content access from specified countries

NORTON Bandwidth monitor limits non-critical updates Uses minimal system resources

F-SECURE Excellent removal of rootkits which tamper with system settings; Rated 100% in detection and protection by AV tests in July 2011; Strong parental control features

AVG Website ratings using its Link Scanner tool AVG security bar for Facebook Quick updates Useful site advisor giving information on threats found, pages compromised, country hosting server

AVAST Behaviour blocker Peer to peer file exchange protection Chat protection Low resource usage

Glaring Weaknesses

No gaming mode Norton will not allow users of Chrome browser to load Gmail without disabling certain features Complaints about Trojans and other malware going undetected

No feature to create bootable disc

No secure virtual browser Confusing 3rd party toolbar during installation and pop ups during updates

16

17

ENTERPRISE TECHNOLOGY ISSUE 10 |

ADVANCED BONuS FEATuRES CHECkLIST Virtual keyboard to deter keyloggers Virtual browser to prevent malware intrusion Auto Game mode to allow play and maintain security Roll back feature to last best state before malware attack

Lengthy installation process Large download file

Lengthy scan times

Poor malware removal and repair capabilities

No gaming mode; No specific social networking protection;

Parental control not included in the suite

Requires email registration to receive license key

smartphone solutions

smartphone solutions

Business productivity apps for smartphone users

Its time to go beyond basic texting, emailing and voice calls; if you want to increase your productivity you will need to experiment with the thousands of useful apps for your smartphone, developed with your productivity in mind. Fortunately weve taken the hassle out of the work of finding them and compiled the top of the range must-haves most of them absolutely free or a few dollars from Google Play, Apple Store or Blackberry app world .
APPLICATION ANDROID
YES YES YES YES NO YES YES YES YES YES

iPhone

BLACKBERRY
YES YES YES YES YES YES YES YES YES YES YES

iPHONE
YES YES YES YES YES YES YES YES YES YES YES

Your notes, ideas, pictures on the go synced to your computer: Evernote File storage and access: Dropbox Lists exchange : OurGroceries Locating places: Google Maps Movie guide with filters, ratings, trailers, synopsis: iMDB Protect your data & device, guard against viruses, identity theft track and find your stolen smartphone or loved one: Snap Secure Music tune title finder: Shazam Preview books before you buy: Kindle Games: Angry Birds, Scrabble Reference: Dictionary.com

cardMunch: Transfer business cards you collect from events into digital format (must havea LinkedIn Account) WebEx: Video chating with multiple participants if you have a WiFi connection Keynote: Powerful powerpoint presentations on the go with 12 templates to get you started QuickOffice Pro: Access, edit share Microsoft Office files Kayak: Like a travel search engine it will help you find flights, flight fares, hotels and car rentals and plan your trip SkyScanner: Similar to Kayak it allows you to view global airfares visually on a globe based on your own location. You can view the lowest travel prices per day, per season to any destination WiFi Finder: Fantastic app for locating free wireless hotspots, which you can bookmark when you travel abroad, Siri: Personal assistant integrated into iPhone 4. Simply depress the round home screen button, wait for Voice Control and after the beep say your command. camScanner: Scan reports, newspaper articles, documents, receiptupload them on a remote site or email them as PDFs Box.net: Similar to Dropbox, it is more feature rich in terms of enterprise collaboration allowing you not only to store files online but edit, share with specific permissions for different groups,

Messenger: WhatsApp Instant messenger that integrates all your accounts-Google Talk, Facebook Chat, Skype, MSN, Yahoo, MySpace: IMO.IM Social networking integration with scheduled updates (Twitter,LinkedIn, Foursquare,Facebook): HootSuite Running and fitness: iMapMyFitness
ENTERPRISE TECHNOLOGY ISSUE 10 | 2012

YES

YES

YES

YES

YES YES

YES YES

YES YES

Travel app providing flight schedules, airport codes, phone numbers of airlines, travel bureaus, hotels and international emergency numbers:eSkyGuide Documents viewing-Word, Powerpoint,Excel: DocumentsToGo Free voice calling local and international; Skype Collate all your news -sport, tech, politics in one news feed Google reader Voice commands to launch apps, read you your mail, dial numbers, take notes and email them off, post updates on Facebook or Twitter: Vlingo

YES

NO

YES

NO YES YES YES YES

YES YES YES YES YES

YES YES YES YES YES

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ENTERPRISE TECHNOLOGY ISSUE 10 | 2012 19

Scanning business cards: CamCard

Wheres My Droid: Misplaced your phone somewhere in the living room couches or your toddler has put it in the flower pot, this app will turn on the ringer even in silent mode or use GPS to track loved/lost ones Blogger: Keen company bloggers who need to keep followers entertained and informed definitely need to have this app Google Googles: Cant figure out what that thing is? Take a picture with this nifty app and Google will return search results of what it is. LoveFiLM: Movie enthusiasts can gorge themselves all day long with movie reviews, browse by genres and plan for the next movie to watch Sanity:Works like a personal receptionist announcing callers, recording calls, blocking calls, blocking text messages from specific numbers, block according to time of day SwipePad: Launch apps within apps in an instant by swiping for example, open pictures during a call, send an email while viewing a document Astrid Task: To do tasks lists manager which syncs with Google tasks

Android

QuickOffice: Work on the go on all your documents -Excel, Word, Powerpoints PodTrapper Podcast Manager: Download podcasts and listen to them later or even listen in from where you stopped. QuickLaunch: Want to get to all your favourite apps fast? Create shortcuts that help you get there with just one click. contacts cleaner: Get this to app to eliminate duplicate contacts in your address book PhotoStudio: Taken photos on a trip or conference and want to edit them before sending them to the office, this app provides on the fly multiple editing features and resizing for easy email upload Flashlight: Need some light late at night or searching for a mechanical problem in your car this powerful light comes to your rescue Screen Grabber: Capture what you are currently viewing on your screen and send it to friends on Twitter and Facebook

Blackberry

smartphone games

productivity tools

All work and no play...

Smartphone games that will improve your brainpower while helping you rejuvenate; sometimes taking a break to play a game on your phone may clear a blocked mind helping you to solve a key problem. And how about building rapport with a stranger by inviting them to play your favourite game at a networking event? Beware many of these games are addictive.

PC SNAZZY TOOLS THAT HELP YOu wORk BETTER

Bejeweled: This tile matching game requires swapping gems to match similar gems vertically or horizontally Sol Free Solitaire: A favourite of card loving enthusiasts, you wont stop playing til you win

MUST HAVE APP

ENTERPRISE TECHNOLOGY ISSUE 10 | 2012

20

Angry Birds: A massive hit, with 700 million downloads (and its own merchandise) Angry Birds is a strategy game with multiple levels - help the angry birds to kick the invading pigs out of their territory by catapulting themselves into the pigs to destroy them.

cell Splat: This game will test your powers of observation to detail where you must match cells to a given target.

Facebook With over 700 million users Facebook remains one of the best ways to reach multitudes online. How: Use the self-service advertising facility to create very targeted campaigns based on age, gender, country, while tracking responses through the advanced analytics tool. Post a mix of useful tips, interesting photos and special offers. A quality engaged fan base is more useful than thousands of passive fans.

Twitter Even more useful than Facebook because followers usually have a clear vested interest in people they follow regarding them as experts who need to be listened to. How: While many people simply post incessantly without any strategy, a company should post insightful timely relevant information on a specific subject peppered with quotes and links to useful articles that sell the company as a leading brand in its industry.

LinkedIn Every company should have a presence here as it boasts the most focused professional business networks in every industry. How: Create a detailed company profile, join relevant groups in your industry to learn about business opportunities while growing your connections list and participating in discussions.

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ENTERPRISE TECHNOLOGY ISSUE 10 | 2012

Plants Vs. Zombies: From a popular PC game, it is now available on phone and requires you to defend your home against zombie attacks by planting zombie resistant plants which helps you progress through to 50 different levels.

Scrabble: This timeless favourite word game is now available to get your diction going, play against friends or the phone

www.funnytimes.com
Pamela Want to record your Skype conversations for the record? The Pamela app does a great job. Simply download it and log onto your skype account to record conversations. Save and replay the conversation. http://pamela.biz MightyMeeting Create presentations, graphics, videos on your PC and upload them. Sell your business on the fly to prospects by quickly accessing your presentations on your smartphone, or tablet PC. http://app.mightymeeting.com

Gist This is our wild card of a must-have app. If you have contacts from different social media platforms- Linkedin, Facebook, Twitter, Email this app will help you bring them all together in a dashboard view in one place where you can view their details, social profiles, updates removing the hassle of signing in to different websites and platforms. Gist is like a social CRM providing you key insights into what prospects are doing, saying, planning and how you can best sell to them based on the new business intelligence you are privy to. www.gist.com

Jetpack Joyride: Commandeer jetpacks from a secret laboratory to ward off science evil doers and send off rainbows, lasers and other destructive objects definitely addictive but quick reflexes needed here.

Strategies for maximizing customer acquisition from social networks

SnagIt Going beyond the basics of screen capture- add effects to captured images, create a video out of captured screens, add callouts, and other visuals. Snag your entire desktop, multiple webpages, a window; share your creations online. http://www.snagit.com

Online Social networking sites have become extremely popular because unlike physical networking they provide key insights into competitors activities, customer needs, and profile important professionals, all this while saving money

SOFTwARE MODuLES Patients management including allergies and deaths Appointments Scheduling Visits handling and documentation Biometric Incorporation and verification Clinical Findings including Diagnosis Pharmacy & Drug Inventory Cash Payments & Accounts Billing Management of Medical Insurance Schemes ART/ARVs Management Compatibility with major medical equipment Online help system Import and export data between MS Excel and MS Word

ClinicMaster
www.clinicmaster.net | tel: +256-414-692513

Healthcare Information Management

"The Clinic Master Software has been very instrumental in enhancing accuracy of data capturing, processing, analysis and reporting. Our clinical operations are now more efficient and effective due to the sense of accountability brought about by the system among all clinicians"Issa Bulafu, General Manager Case Hospital, Kampala-Uganda

ClinicMaster is an integrated new generation healthcare information management and medical billing software capable of automating patients transactions in the clinic on a visits basis and daily procedures. ClinicMaster is a product of SyncSoft INTERNATIONAL LTD, developed by a team of professional software developers where one of them was awarded a Microsoft Most Valuable Professional (MVP). He is the first Ugandan to receive such a prestigious award from Microsoft.

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www.ictcreatives.com | Tel: +256 414 266 423

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