TERMS FOR HR WORD SEARCH PUZZLE 1.

Succession planning - a process for identifying and developing internal people with the potential to fill key business leadership positions in the company. 2. Behaviour modelling a training technique in which trainees are first shown good management techniques in a film, are then asked to play roles in a simulated situation, and are then given feedback and praise by superior. 3. Flextime - a scheduling arrangement that permits variations in an employees starting and departure times, but does not change the total number of hours worked in a week. 4. Insubordinationwishful disregard or disobedience of the bosss authority or legitimate orders, criticizing the boss in public. 5. Wrongful discharge an employee dismissal that does not comply with the law or does not comply with the contractual arrangement stated or implied by the firm via its employee application forms, employee manuals, or other promises. 6. Benchmark job a job that is used to anchor the employers pay scale and around which other jobs are arranged in order of relative worth. 7. Spot bonus a spontaneous incentive awarded to individuals for accomplishments not readily measured by the standards. 8. Severance pay a onetime payment some employers provide when terminating an employee. 9. Union salting refers to union organizing tactics by which workers who are in fact employed fulltime by a union as undercover organizers are hired by unwitting employers. 10.Wildcat strike an unauthorized strike occurring during a term of a contract. 11.Balanced scorecard a management and a measurement system that enables organizations to clarify their vision the strategy and translate them into action. 12.Benchmarking a systematic process of comparing an organizations products, services and practices against those of competitor organizations or other industry leaders to determine what it is they do that allows them to achieve high levels of performance. 13.Apprenticeship - A system used to train a person in a recognized trade or craft in accordance with specific standards. The apprenticed individual obtains his or her skills by performing the related duties for a specified period of time under the tutelage of an experienced craft or tradesman. 14.Competencies - The knowledge, skills and abilities required to perform aspecific task or function. 15.Empowerment enabling an individual to have responsibility control, and decision making authority over the work he or she performs.

16.Nepotism - Favouritism shown to relatives by individuals in a position of authority, such as managers or supervisors. 17.whistle blowing - The disclosure by a person, usually an employee in a government agency or private enterprise, to the public or to those in authority, of mismanagement, corruption, illegality, or some other wrongdoing. 18.Bumping - Giving long-standing employees whose positions are to be eliminated the option of taking other positions within the company that they are qualified for and that are currently held by employees with less seniority. 19.Attrition - A term used to describe voluntary and involuntary terminations, deaths, and employee retirements that result in a reduction to the employer's physical workforce. 20.Lockout Industrial action during which an employer withholds work and denies employees access to the place of work. 21.Stereotypes these are the characteristics ascribed to groups of people involving gender, race, national origin and other factors. 22.Hawthorne effect A term expressing concern for employees and treating them in a manner that fulfils their basic human needs and wants and will ultimately result in a better performance. 23.Glass ceiling A term used to describe the invisible barrier keeping woman from advancing into executive level positions. 24.Resume A written document outlining an individuals work experience, skills, education background, accomplishments and other related information supporting his or her career goal. 25.Enculturation - a socialization process by which new workers adjust to, and become part of, the corporate culture of their new company, office, department, etc. 26.Sandbagging - A strategy used by the management of a target company to delay any action by a given potential acquirer, in the hope that a more attractive acquirer will surface. 27.Retaliation - Punitive actions taken by employers against individuals who exercise their legal rights. 28.Reprimand - An oral or written reproach given to an employee as part of disciplinary action. 29.Ethics A philosophy principle concerned with opinions about appropriate and inappropriate moral conduct or behaviour by an individual or social group. 30.Icebreaker A beginning exercise, game or simulation used as a mean to reduce tension and create a more relaxed situation during a training program. 31.Caucus - A labour relations term used to define periodic suspensions of negotiations in order to provide both sides with an opportunity to consider their relevant positions.

32.Induction 33.Leadership The process, by which an individual determines direction, influences the group and directs the group towards the organizational mission. 34.Perquisites A form of incentives generally given to executive employees granting them certain privileges or special consideration. 35.Accridition - It refers to the Process of Certifying the competence of a person, an employee, in an area of capability. 36.Expatriates - Individuals who work in a country in which they are not citizens of that country. 37.Retraining Training for a certain job to enable an employee to acquire the necessary skills to work with new processes, procedures or equipments. 38.Screening the first step taken during the interviewing process. 39.Simulations an instruction method used teach problem solving, procedures or operations by placing learners in situations akin to reality. 40.Teamwork Described as the practice of individuals working together in order to bring a variety of talents and experiences to achieve a common goal.