Leadership Coaching

THE CENTEr FOr LEADErsHIP & OrgANIzATIONAL CHANgE

provides customized consulting and leadership coaching, enabling departments and groups to effectively achieve their organizational goals. We partner with clients to develop an approach tailored to the departmental context and to the specific needs of participants.

Leaders know that we are committed to their success. They trust our extensive experience, knowledge and skills. Our reputation is built on integrity, confidentiality, and dedication to the best interests of each and every client. Vicky Foxworth, CLOC Director
The Center for Leadership & Organizational Change (CLOC) provides personalized coaching for leaders and a full array of consulting services to University academic and administrative departments. It is part of the Office of the Vice President for Academic Affairs and Provost. CLOC staff are successful because we partner with each of our clients. We know that no two University units operate exactly the same way or face identical challenges. We customize our approach to help clients respond to current challenges and set specific goals for future direction. Each project is further enhanced through the use of CLOCs diverse Peer Consulting Network, whose members possess first-hand knowledge of the University of Maryland and its culture. Whether your need is to improve group or individual performance, develop long range goals, reduce conflict, or conceptualize and implement strategic initiatives, CLOC is the ideal partner to help you get tangible results.

Experienced Consultants, Dedicated Professionals, an Invaluable Resource

CLOCs Peer Consulting Network (PCN) is a multicultural group of faculty and staff whose academic training, professional experience and knowledge of the University of Maryland is leveraged for each client. PCN members receive intensive and ongoing training on a broad range of leadership and organizational issues to augment their vast understanding of the academic environment. PCN members work with CLOC professionals in two-person teams selected to best match strengths and experience with client goals. The CLOC Peer Consulting Network is an invaluable resource for our clients and the University, committed to serving the community with skill, integrity and professionalism.

Conflict Resolution Team Development Grant Partnering Change Management

CENTER FOR LEADERSHIP & ORGANIZATIONAL CHANGE

P A R T N E R I N G F O R R E S U L T S

1125 Cole Field House College Park, MD 20742 Telephone 301-405-7584 Fax 301-314-9732 www.cloc.umd.edu clocstaff@umd.edu

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Serving the University of Maryland

We have a bounce and momentum in our college that we didnt have two years ago. We would be dead in the water now if it hadnt been for CLOC. University Dean I couldnt have been more pleased with the relationship. They were astute at understanding sensitive areas and information. They always had our best interest at heart. CLOCs values are clear in their work and commitment to their client. The consultation was highly professional, values-centered, and truly made a difference. Department Director CLOC provided a flexible framework and valuable insights for approaching the daunting task of strategic planning. Unlike consultants who use a top down approach, CLOC worked well with the faculty and other crucial stakeholders. They helped us navigate the complex landscape of overlapping arenas of interest and expectations. The faculty endorsed the plan as one of the most important documents in the history of our department. Department Chair CLOC has earned our lasting trust and utmost respect. We have relied on their highly professional and very effective consultation processes for problem resolution between faculty. CLOC is a resource that we use frequently and with confidence. Department Chair

Leadership Coaching
Leadership is the single most important factor in achieving organizational goals and reaching excellence. CLOC works with mid- and upper-level decision makers to help them become more effective. Clients drive the agenda; the focus is on coaching each leader to meet his or her targeted goals. With CLOCs confidential, resultsoriented support, it doesnt have to be lonely at the top.

Grant Partnering
Communication and collaboration are key to the success of large multi-disciplinary or multiinstitution research projects, Centers or Institutes. CLOC gets grant teams on the same page: determining effective communication methods, defining roles and responsibilities, and defusing turf battles. Our partnership management process strengthens grant teams at any stage of a collaborative project from proposal preparation to project launch to mid-course correction.

Strategic Planning
Long-and short-term plans are vital to imagining and building dynamic, effective organizations. An excellent strategic plan not just a report on a shelfis created by putting the right people at the table. CLOC partners with colleges and departments to help them identify key participants, define vision and mission, set goals and objectives and create solid action plans that lead to concrete achievements.

Strategic Planning

Customized Solutions for Organizational Success

Conflict Resolution
some conflict is healthy; too much conflict blocks effectiveness. CLOC works with clients to determine root causes and eliminate unproductive conflict. We build and maintain trust with all parties and design a tailored approach that allows them to confront the elephant in the room, not as an end in itself, but as a means of moving forward.

Change Management
Changeand resistance to changeis inevitable. CLOC partners with clients to create a plan that will move their organization through desired change in the smoothest way possible. Of course, sometimes change is imposed. CLOC also helps clients navigate unexpected transitions, focusing them on assessing options and making smart strategic decisions.

Retreat and Meeting Facilitation

Productive retreats allow everyone in a group, including the leader, to participate actively. CLOC designs retreats that are grounded in data gathered directly from participants. We structure and facilitate results-oriented meetings that maximize interactions and input, encourage creativity, and produce high-quality decisions.

Retreat/Meeting Facilitation

Team Development
High-functioning, diverse and inclusive teams are the backbone of the best organizations. In working with teams, CLOC does not use off-the-shelf games, but rather structures substantive conversations that take into account process, results, and differing perspectives. Whether the team is a short-term task force or an ongoing interdisciplinary or cross-functional effort, CLOC can help build a healthy, results-oriented group.

Leadership Team Alignment

Excellent leaders build diverse leadership teams that share their vision and passion for achievement instead of working at cross-purposes. CLOC helps leaders identify core team members and get them in sync: agreeing on future direction, clarifying roles, committing to collaboration, and taking joint responsibility for inspiring and moving their organization forward. great leaders dont do it alone. They create dynamic, empowered teams to lead with them.

Focus Groups
Honest, thoughtful feedback is essential to making solid decisions. CLOC designs and facilitates focus group protocols for a range of purposes including needs assessments, internal departmental reviews, and customer satisfaction studies. CLOC gathers and analyzes qualitative data to answer such questions as: What role do race and/or gender play in the experience of our graduate students? Do we need to offer another major? How can employee morale be improved?

Focus Groups