Project Management (ISD Transformation Occupation)

If this is your primary occupation you may like to review in conjunction with some of your secondary functions. Please consult the CIOG Skilling Framework to determine what your secondary functions may be. Broad Responsibilities: Program Manager Ability to direct a portfolio of projects which benefit from a consolidated approach. Project Manager Involved in scheduling, controlling, and directing of human and capital resources, funding and facilities for particular projects (including IT projects). Program / Project Adminsitrator Plan and undertake administration of special projects, organisational programs and support services. Job Function: Program Manager manage the programs budget on behalf of the SRO, monitoring expenditures and costs against benefits. facilitate the appointment of individuals to the project delivery teams. manage third-party contributors. manage stakeholder communications. manage the dependencies and interfaces between projects. manage risks to the programs successful outcome. report progress of the program at regular intervals to the SRO. critically evaluate and select the most appropriate approach and techniques for each specific program. identify suitable monitoring techniques for a program and explain how. critically evaluate and select the most appropriate approach and techniques for each specific program. identify suitable monitoring techniques for a program and explain how to implement them. identify a suitable information flow and reporting process for a specific program. create and complete progress and variance reports for a specific program. specify and manage suitable transition management activities for a specific program. specify and deliver program benefits. Project Manager Analysing information needs and specifying technology to meet those needs. Directing the formulation of information technology strategies, policies and plans. Directing the selection and installation of information technology and the provision of user training. Directing information technology operations, integrating computer hardware, operating systems, communications, software applications and data processing. Controlling the security of information technology systems.

Program / Project Administrator Undertake administrative projects and coordinate activities in support of organisational objectives. Respond to inquiries concerning services provided and related information access policies and procedures. Prepare and review submissions and reports concerning the organisation's activities. Collect and analyse data associated with projects undertaken, and report on project outcomes. Oversee work by contractors and report on variations to work

Operator Level (APS 1-4)

Practitioner Level (APS 5-6)

Managerial Level (EL 1-2)

Higher

MMgtStud in Project Management MEngSc in Project Management

Education

Higher

(VET)Vocational Education and Training Education

GradDipEngSc in Project Management Project Management (Diploma) Diploma of Government (Project Management) Certificate IV in Government (Project Management) Project Management Tools (Statement of Attainment) Advanced Project Management Diploma of Project Management Project Management Fundamentals Strategic Risk Management Merit Selection Process Results Through People Influencing and Negotiation Skills ITIL Practitioner ITIL Essentials (Foundation) Prince2 - Practitioner Prince2 - Foundation Defence Writing Risk and Contract Management. ROMAN Purchase Order Officer

Vocational Education and Training (VET) Core Training for Key Technical and General Skills

Core Training for Key Technical and General Skills

Complex Procurement Simple Procurement NPOC Introduction to ROMAN Introduction to Financial Management in Defence Defence Architecture Framework (DAF) Requirements Engineering Introduction to Risk Management. Introduction to Systems Engineering. Introduction to Project Management. Defence Training ADFA Short Courses ADFA External Agency

NOTE: This Learning and Development Framework is designed to be read from the bottom upwards, and it is preferable that training be scheduled in this order. Within the Core Training for Key Technical and General Skills section, it is highly recommended that all Defence Training listed be undertaken. Other training within this section is to be used at the discretion of individuals and supervisors in order to capture underpinning knowledge and skills necessary for a particular role within this occupation. The VET and Higher Education profiles listed are presented as learning opportunities for future individual career development needs. In addition it is important to note that face-to-face training is only one solution to filling skilling gaps. Other factors to consider when reviewing how to close skilling gaps include on-the-job training, coaching and mentoring, attendance at relevant conferences and seminars and actual experience.

Operator Level (APS 1-4) Project / Program Administration Main Activities / Knowledge

Practitioner Level (APS 5-6) Project / Program Administration Main Activities / Knowledge Program Management

Managerial Level (EL 1-2)

Main Activities / Knowledge Managing the progress and quality of complex projects or a number of projects and tasks within the organisation. Managing software development projects or infrastructure rollout projects and may also provide guidance to project managers. Providing effective feedback to the project team and the Branch Manager. Controlling project and task schedules to deliver requirements on time and within budget. Establishing and controls the quality standards of the project, including requirements for development, operation, documentation, ease of modification and maintenance. Managing all project and task phases including requirements, analysis, system design, development, testing and implementation. Preparing and maintaining project and task budgets and project management plans. Providing leadership and guidance to the project team. Liaising with clients as required. Preparing and maintaining change requests, project registers, project schedules and status reports. Developing, implementing and maintaining sound business practices. Creating and executing project work plans and revising as appropriate to meet changing needs and requirements. Identifying resources needed and assigns individual responsibilities. Managing day-to-day operational aspects of a project and scope. Managing scope and mitigating risk across projects. Reviewing deliverables prepared by team before passing to the organisation. Skills (at a more advanced level than the same skills listed under Practitioner Level) Financial estimation skills: Ability to estimate the financial spend of a project and what impacts may affect the spend. Budgeting skills: Ability to predict and control the spending of money within the organisation and consists of a periodic negotiation cycle to set budgets (usually annual) and the day-to-day monitoring of current budgets. Evaluation skills: Ability to evaluate whether the department is going to receive a positive outcome and achieve its goals via the contract. Forecasting skills: Ability to implement baseline metrics to support, track and measure the performance of a project / program or collection of projects / programs. Financial performance skills: Ability to monitor the expenditure of a project / program against defined deliverables and milestones. Cost benefit analysis skills: Ability to analyse the business benefit realised by project and the costs associated with it. Issue management skills: Analyses issues, impacts, options and consequences for the delivery of outcome, with considered advice and action. Technical Skills (specific to occupation)

Logging of new tasks and allocation of tasks to pools of resources. Monitoring the progress of tasks, including allocation and status. Maintaining reports and identifying task progress. Assisting in the collection and analysis of data associated with projects undertaken and report on project outcomes. Assisting in the logging of risks, issues and change requests. Assisting in the co-ordination of weekly and monthly status reports. Attending meetings, in order to assist in the taking of meeting minutes. Skills Issue management skills: Analyses issues, impacts, options and consequences for the delivery of outcome, with considered advice and action. Financial estimation skills: Ability to estimate the financial spend of a project and what impacts may affect the spend. Budgeting skills: Ability to predict and control the spending of money within the organisation and consists of a periodic negotiation cycle to set budgets (usually annual) and the day-to-day monitoring of current budgets. Progress reporting skills: Ability to report on progress of work on a project/program and present the report to the organisation within a specific time frame. Project Management Main Activities / Knowledge Logging of new tasks and allocation of tasks to pools of resources. Monitoring the progress of tasks, including allocation and status. Maintaining reports and identifying task progress. Assisting in the collection and analysis of data associated with projects undertaken and report on project outcomes. Assisting in the logging of risks, issues and change requests. Issue management skills: Analyses issues, impacts, options and consequences for the delivery of outcome, with considered advice and action. Technical Skills (specific to occupation) Skills Financial estimation skills: Ability to estimate the financial spend of a project and what impacts may affect the spend. Budgeting skills: Ability to predict and control the spending of money within the organisation and consists of a periodic negotiation cycle to set budgets (usually annual) and the day-to-day monitoring of current budgets. Establishing and controlling the quality standards of the project, including requirements for operation, documentation, ease of modification, maintenance. Preparing and maintaining project budgets and management plans. Providing leadership and guidance to the project team. Liaising with clients as required. Controlling project schedules to complete requirements on time and within budget. Undertaking administrative projects and coordinating activities in support of organisational objectives. Responding to inquiries concerning services provided and related information to access policies and procedures. Preparing and reviewing submissions and reports concerning the organisations activities. Collecting and analysing data associated with projects undertaken and report on project outcomes. Developing and assisting with maintenance of risk, issue and quality management plans. Managing project risks and issues and reporting them to superiors. Co-ordinating weekly team status meetings, including maintenance of overall project status. Overseeing work by contractors and report on variations to work orders, including close liaison with Procurement Manager. Skills Same as for Operator level at a more advanced level, including: Forecasting skills: Ability to implement baseline metrics to support, track and measure the performance of a project / program or collection of projects / programs. Financial performance skills: Ability to monitor the expenditure of a project / program against defined deliverables and milestones. Cost benefit analysis skills: Ability to analyse the business benefit realised by project and the costs associated with it. Project Management Main Activities / Knowledge Controlling project schedules to deliver requirements on time and within budget. Establishing and controls the quality standards of the project, including requirements for development, operation, documentation, ease of modification and maintenance. Managing all project phases including requirements, analysis, system design, development, testing and implementation.

Operator Level (APS 1-4) Forecasting skills: Ability to implement baseline metrics to support, track and measure the performance of a project / program or collection of projects / programs. Financial performance skills: Ability to monitor the expenditure of a project / program against defined deliverables and milestones. Cost benefit analysis skills: Ability to analyse the business benefit realised by project and the costs associated with it.

Practitioner Level (APS 5-6) Preparing and maintaining project budgets and project management plans. Providing leadership and guidance to the project team. Liaising with clients as required. Preparing and maintaining change requests, project registers, project schedules and status reports. Effectively applies organisational methodology and enforces project standards. Minimises exposure and risk on project. Ensures project documents are complete, current, and stored appropriately. Skills (at a more advanced level than the same skills listed under Operator Level) Financial estimation skills: Ability to estimate the financial spend of a project and what impacts may affect the spend. Budgeting skills: Ability to predict and control the spending of money within the organisation and consists of a periodic negotiation cycle to set budgets (usually annual) and the day-to-day monitoring of current budgets. Progress reporting skills: Ability to report on progress of work on a project/program and present the report to the organisation within a specific time frame. Forecasting skills: Ability to implement baseline metrics to support, track and measure the performance of a project / program or collection of projects / programs. Financial performance skills: Ability to monitor the expenditure of a project / program against defined deliverables and milestones. Cost benefit analysis skills: Ability to analyse the business benefit realised by project and the costs associated with it.

Managerial Level (EL 1-2) Client acquisition and development skills: Ability to acquire services for the use in a governmental activity.

Technical Skills (specific to occupation)

Technical Skills (specific to occupation)

Operator Level (APS 1-4) Note: Business skills are under development and will contain detailed information of the indicators required at each level. To view the descriptions currently available click on the following link: http://intranet.defence.gov.au/ciogweb/sites/SkillingFramework/comweb.asp? page=31116&Title=Business%20Skills Or from the CIOG Skilling Framework home page, click on Business Skills Project / Program Administration Research Analytical and conceptual thinking Risk management Priority management Quality management Change management Oral communication Written communication Task management Listening Stakeholder management Organization and planning Relationship management Team building Client relation Customer service Delivery

Practitioner Level (APS 5-6) Project / Program Administration Decision making and judgment Research Analytical and conceptual thinking Priority management Quality management Change management Client relation Interpersonal Time management Oral communication Written communication Presentation Listening Risk management Stakeholder management Organisation and planning Relationship management Team building Customer service Facilitation Questioning techniques Delivery

Managerial Level (EL 1-2) Program / Project Management Decision making and judgment Analytical and conceptual thinking Strategic thinking Priority management Quality management Client relation Stakeholder management Time management Oral communication Written communication Advanced presentation Facilitation Negotiation Listening Organisation and planning Relationship management Customer service Questioning techniques Delivery

Business Skills

Project Management Decision making and judgment Research Analytical and conceptual thinking Priority management Quality management Client relation Stakeholder management Interpersonal Time management Oral communication Written communication Presentation Listening Organisation and planning Relationship management Team building Customer service Facilitation Questioning techniques Delivery

Project Management Decision making and judgment Research Analytical and conceptual thinking Risk management Priority management Interpersonal Task management Oral communication Written communication Listening Organisation and planning Relationship management Team building Client relation Customer service Facilitation Questioning techniques Stakeholder management Time management Delivery Quality management

Business Skills

Operator Level (APS 1-4)

Practitioner Level (APS 5-6)

Managerial Level (EL 1-2)

The Defence Leadership Framework (DLF) is a 'whole of Defence' framework that provides guidance on the expected leadership skills for all levels within Defence. Leadership Skills The framework is constructed around five core capability areas identified as essential for the leadership task. These capability areas are: strategic thinking, results, relationships, personal drive and integrity and communication. These capabilities are then further divided into a number of proficiencies. Each proficiency describes the behaviours that an effective person is expected to demonstrate at each level once established. Leadership Skills Please refer to the DLF Booklet (pdf) for detailed information about the broad skills, capabilities and knowledge required of individuals to perform at an identified level.

Note: Development through the core technical skills is cumulative. That is, the skills described at each level create the new foundation of skill requirements for the next level.

Additional Information
Specialist Skills Defence Learning Services Network Managerial Level EL 1 EL 2 Practitioner Level APS 5 APS 6 Operator Level APS 2 APS 4 Learning and development opportunities listed at the various levels is a guide only (especially for postgraduate education) and is dependent upon such things as an individuals previous experience and or qualifications as well as their desire for career development. Relevant Publications Project Management Certification Framework Currently in DRAFT form Please contact PMCC staff to access this document CIOG Instruction 4/2007 Project Approval Policy for CIOG Projects (non Defence Capability Plan) http://rhntwp01.cbr.defence.gov.au /home/documents/data/defpubs/grp inst/cio04_07.pdf Public Sector Training Package Qualifications Defence Funded Postgraduate Study at the Australian Defence Force Academy Unless otherwise stated, all learning and development opportunities at the higher education level are for courses conducted at the University of New South Wales at the Australian Defence Force Academy (UNSW@ADFA). All Defence staff (military and civilian) are eligible to apply for a fully funded position to study at ADFA at the postgraduate level and is encouraged to do so. Refer to the following intranet site for further information: Defence Funded Postgraduate Study at ADFA 2007 ADFA Handbook Tools Microsoft Word Microsoft Excel Microsoft Project Microsoft PowerPoint Microsoft Visio Mindjet MindManager

CIOG Staff Contact Details Jamie Priestly Project Management Competency Centre (PMCC) Information Systems Division Chief Information Officer Group (02) 626 63960 jamie.priestly@defence.gov.au
mailto:CIOGISDPMCCHelpDesk Access QEMS Defence Processes at: http://cioqms.dcb.defence.gov.au/DefenceProcesses/tabid/47/Default.aspx to view related Project Management Policy and Procedures (under Core C.3 and Enabling E.10)

Human Resource Management Staff Cath Morgan Learning and Development Manager Business Management Branch Chief Information Officer Group (02) 626 62128 cath.morgan@defence.gov.au

SMEs: As this is a living document, we welcome your feedback and updates.

Master of Management Studies (MMgtStud)

Program Information The Master of Management Studies is designed for postgraduate scholars and professional managers with appropriate undergraduate qualifications in management or a related discipline and/or extensive relevant professional experience who wish to gain a more detailed understanding of the concepts and principles that underpin effective management and their application in specific areas of organisation and management. (Page 89 of the 2007 ADFA Handbook) One of the plans available in the MMgtStud is,

MMgtStud in Project Management (Page 91 of the 2007 ADFA Handbook) Plan Description The Plan offers a comprehensive understanding of the principles and processes that underpin effective project management. Plan Structure To complete the requirements of the MMgtStud in Project Management, students must complete: ZACM8309 Project Management Body of Knowledge ZACM8324 Project Administration ZACM8325 System Dynamics of Project Organisation ZBUS8101 Strategic Management plus any two of the following: ZACM8308 Facilities and Property Management ZACM8310 Project Systems Modelling ZACM8313 Source Selection in Projects ZBUS8105 Finance and Investment Appraisal ZITE8136 Software Project Management and any two other Masters level courses in the Management Studies program. Students may, with the approval of the Program Authority, take up to two courses (12UOC) from related coursework programs. Foundation knowledge Candidates are expected to possess bodies of knowledge available in a number of foundation courses. In particular, foundation-level knowledge is required in areas covered in the courses ZBUS7102 Introduction to Project Management and ZPEM7301 Introduction to Data Analysis. (Page 91 of the 2007 ADFA Handbook)

Master of Engineering Science (MEngSc)

Program Information The Master of Engineering Science enables students to specialise in the following plans: Aerospace Engineering, C4ISREW, Civil Engineering, Data Communications and Analysis, Electrical Engineering, Marine Engineering or Project Management. (Page 84 of the 2007 ADFA Handbook) One of the plans available in the MEngSc is,

MEngSc in Project Management (Page 87 of the 2007 ADFA Handbook) Plan Description The Master of Engineering Science in Project Management is designed to provide postgraduate scholars and professional officers with appropriate undergraduate qualifications in a relevant engineering discipline and/or extensive professional experience with a comprehensive study of the principles and processes required for the delivery of a successful project. It develops knowledge and analytical skills relevant to practical project management and advanced analysis of project management processes.

Plan Structure

Students undertaking the MEngSc in Project Management are required to take 8 coursework courses (48UOC) from core and elective courses in accordance with the conditions set out below. Each course is worth 6UOC. Students are required to complete 4 core courses: ZACM8309 Project Management Body of Knowledge ZACM8324 Project Administration ZACM8325 System Dynamics of Project Organisation ZACM8310 Project Systems Modelling Of the four elective courses, at least two must be chosen from: ZACM8308 Facility and Property Management ZACM8312 Systems Dynamic Modelling ZACM8313 Source Selection in Projects ZACM8315 Special Elective 1 (Project Management) ZACM8327 Maximum Entropy Analysis ZBUS8101 Strategic Management ZBUS8105 Finance and Investment Appraisal ZITE8136 Software Project Management ZITE8138 Systems Planning With the approval of the Plan Authority, students may take a research project ZACM8501 Project Report (Full Year) or ZACM8502 Project Report (Single Session) (12UOC) in place of any two of the elective courses. Subject to the approval of the Program Authority, students may elect to take up to two courses (12UOC) from related coursework programs. (Page 87 of the 2007 ADFA Handbook)

Graduate Diploma in Engineering Science (GradDipEngSc)

Program Information The Graduate Diploma in Engineering Science is specially designed for students with undergraduate qualifications in a relevant discipline and/or appropriate professional experience who wish to develop an understanding of C4ISREW, Civil Engineering, Data Communications and Analysis, Electrical Engineering, Marine Engineering, Project Management or Simulation and Experimentation. (Page 82 of the 2007 ADFA Handbook) One of the plans available in the GradDipEngSc is,

advanced

GradDipEngSc in Project Management (Page 84 of the 2007 ADFA Handbook) Plan Description The GradDip (Project Management) is designed for students who wish to gain a diploma-level qualification in Project Management. The plan articulates with the MEngSc (Project Management) plan. Plan Structure Students undertaking the Graduate Diploma in Project Management are required to take six coursework courses (36UOC) from the courses set out under the MEngSc (Project Management) plan. As with the Masters, students may elect to either specialise in a particular area or to complete a more broadly based qualification. All students must complete ZACM8309 Project Management Body of Knowledge ZACM8324 Project Administration Plus at least one of ZACM8325 Systems Dynamics of Project Organisation ZACM8310 Project Systems Modelling Plus at least two of ZACM8308 Facility and Property Management ZACM8312 Systems Dynamic Modelling ZACM8313 Source Selection in Projects ZACM8315 Special Elective 1 (Project Management) ZACM8327 Maximum Entropy Analysis ZBUS8101 Strategic Management

ZBUS8105 Finance and Investment Appraisal ZITE8136 Software Project Management ZITE8138 Systems Planning Students may, with the approval of the Program Authority, take one course (6UOC) from a related coursework program. The courses ZACM8501 Project Report (Full Year) and ZACM8502 Project Report (Single Session) are not available to candidates for the Graduate Diploma. Not all elective courses will necessarily be available in a particular year. Students at the Graduate Diploma level are expected to possess the foundation knowledge relevant to the particular areas of engineering they are studying. (Page 84 of the 2007 ADFA Handbook)

Diploma of Government (Project Management) - PSP51304

This specialist qualification covers the competencies required of persons responsible for the coordination of personnel responsible for the management of projects. Electives should reflect the responsibilities of the individual and the job skills required for effective performance. (Page 40 of the Public Sector Training Package)

Certificate IV in Government (Project Management) - PSP41204

This specialist qualification covers the competencies required of persons responsible for the management of projects in the public sector. Electives should reflect the responsibilities of the individual and the job skills required for effective performance. (Page 39 of the Public Sector Training Package)

Merit Selection Process

This training is mandatory for anyone required to be involved on a recruitment panel. The training is available online through CAMPUS Online Learning

NPOC

NPOC

Prince2 (Foundation and Practitioner)

Contact: Malcolm Warwick, Sales Manager from Tanner James on 1800 774 623. NOTE: Please state to the contact officer that you are an employee of the Department of Defence to ensure that the Department receives the discounted course rate.