Marudhu

Final Year B.B.
jawahar Science College
A STUDY ON EMPLOYEES STRESS MANAGEMENT IN SARAVANA GLOBAL ENERGY LIMITED IN P.N.KUPPAM
Submitted by R.MANIKANDAPRABU G.MANIVASAGAM S.MARUDHU PANDIYAN G.SOUNDAR RAJAN N.S.THIYAGARAJAN Reg.No.:2976729 Reg.No.:2976733 Reg.No.:2976734 Reg.No.:2976755 Reg.No.:2976765
Under the Guidance of
Mr. T.S. Kumar, B.Sc., M.B.A., M.Phil.

Lecturer in Business Administration
A Project work report submitted in partial fulfillment of the requirements for the award of the degree of a Bachelor of Business Administration Thiruvalluvar University
Department of Business Administration
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Final Year B.B.A
DEPARTMENT OF BUSINESS ADMINISTRATION
JAWAHAR SCIENCE COLLEGE NEYVELI 607 802. APRIL 2012
DEPARTMENT OF BUSINE SS ADMINISTRATION
JAWAHAR SCIENCE COLLEGE BLOCK 14, NEYVELI 607 803
BONAFIDE CERTIFICATE
PROJECT REPORT 2011 - 2012
A STUDY ON EMPLOYEES STRESS MANAGEMENT AT WORK PLACE IN SARAVANA GLOBAL ENARGY LIMITED, P.N.KUPPAM
Bonafide record of work done by

R.MANIKANDAPRABU G.MANIVASAGAM S.MARUDHU PANDIYAN G.SOUNDAR RAJAN N.S.THIYAGARAJAN Department of Business Administration Reg.No.:2976729 Reg.No.:2976733 Reg.No.:2976734 Reg.No.:2976755 Reg.No.:2976765 Page 2
Final Year B.B.A
Submitted in Partial fulfillment of the requirements for the Award of the degree of Bachelor of Business Administration under the Thiruvalluvar University during the Academic year 2011-2012
Mr. T.S.KUMAR,B.Sc.,M.B.A.,M.Phil Project Guide Lecturer in Business Administration
Mr. RAM VELMURUGAN, B.E., M.B.A., M.Phil Head of the Department of Business Administration
APPROVED BY Dr.V.T.CHANDHRASEKARAN Principal
Submitted for the viva-voice examination held on ________________
External Examiner ___________
Internal Examiner ___________
ACKNOWLEDGEMENT
First of all we are very much greateful to Dr.V.T.CHANDRASEKARAN,M.Sc,M.phil,M.C.A,Ph.D.Principal of jawahar science college,for providing all the facilities to us during the period of we study in this college
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We sincere thanks to Mr.R.VELMURUGAN,B.E.,M.B.A.,M.Phill.,Head of the department of business administration for his valuable suggestions and guidelines he offered for accomplishing this project work .
We are wordless to express my thanks to the faculty guide Mr.T.S.KUMAR,M.B.A.,M.Phil.without whose direction it would have been a great peril to complete this project work successfully.
Also we owe a lot to other faculty members of the department Ms.B.Pavithra ,B.Ed.,M.B.A.,M.Phill.,PGDCA.,and Mr.A.Arokiaraj.,M.B.A.,M.Phil.,for their moulding of their raw task. Last but not the least ,I thank my parents and all the friends and well wishers who helped we to this project successfully.
MANIKANDAPRABU.R MANIVASAGAM.G MARUDHUPANDIYAN.S SOUNDHARRAJAN.G THIYAGARAJAN.N.S
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ACKNOWLEDGEMENT
First of all Iam very much greateful to Dr.V.T.CHANDRASEKARAN,M.Sc,M.phil,M.C.A,Ph.D.Principal of jawahar science college,for providing all the facilities to us during the period of my study in this college
My sincere thanks to Mr.R.VELMURUGAN,B.E.,M.B.A.,M.Phill.,Head of the department of business administration for his valuable suggestions and guidelines he offered for accomplishing this project work .
I am wordless to express my thanks to the faculty guide Mr.T.S.KUMAR,M.B.A.,M.Phil.without whose direction it would have been a great peril to complete this project work successfully.
Also I owe a lot to other faculty members of the department Ms.B.Pavithra ,B.Ed.,M.B.A.,M.Phill.,PGDCA.,and Mr.A.Arokiaraj.,M.B.A.,M.Phil.,for their moulding of their raw task.
Last but not the least ,I thank my parents and all the friends and well wishers who helped me to this project successfully.
MANIKANDAPRABU.R
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ACKNOWLEDGEMENT
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MANIVASAGAM.G
ACKNOWLEDGEMENT
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MARUDHUPANDIAN.S
ACKNOWLEDGEMENT
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SOUNDHAR RAJAN.G
ACKNOWLEDGEMENT
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THIYAGARAJAN.N.S.
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CONTENTS
CHAPTER NO 1. 2. 3. 4. 5. 6. 8. 9. 10. 11. 12.
PARTICULARS
PAGE NO
INTRODUCTION PROFILE OF THE COMPANY REVIEW OF LITERATURE OBJECTIVES OF THE STUDY RESEARCH METHODOLOGY DATA ANALYSIS AND INTERPRETATION FINDINGS OF THE STUDY SUGGESTIONS AND RECOMMENDATION CONCLUSIONS APPENDIX BIBLIOGRAPHY
1 2 11 22 24 28 80 83 84 85 89
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CHAPTER I
INTRODUCTION
Introduction says, Stress has become so familiar word that experts from medical, HRD, management fields and yoga experts give much stress on defining stress and managing stress. Indeed, stress has been woven into the fabric of life today. It starts from birth and if ignored ends only with death. No person in this universe is free from some amount of stress. In fact, anything hat makes us tense, angry or frustrated is stress. Dr. Hans Seyle, the noted experts on the stress says, Stress, like relatively, is a scientific concept, which has suffered from the mixed blessing of being too little understood.
Stress is common in all strata of society and all age groups though the intensity, magnitude and visual symptoms differ from individual. A certain amount of stress is, however, desirable individual; to give required stimulation to overcome obstacles that may prevent a person in achieving his ultimate goal. At times, we even invite mild stress to avoid boredom and development some motivation for a given activity. Dr. G. Wilkinson in his paper in the British Medical Association Publication has defined stress through the following equation: Levels of stress = Environmental stressor + stress Response + Event Significance of
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Chapter -II
PROFILE OF THE COMPANY
A public limited company by the promoters, Mr. Padam J .challani chairman &CEO and Mr. Prakash chand Jain, vice chairman, who have been in the business in Tamil Nadu for more than two and half decades. SARAVANA GLOBAL ENERGY LIMITED (formerly saravana insulators Limited) was established in the year 2003 by acquiring the total assets of Mrs. Seshasayee industries Limited, a former reputed company, supplying High voltage insulators, for transmission / distribution lines and railway electrification etc., The promoters revamped, modernized and expanded and established the entire activities in P.N.Kuppam, to produce High Alumina Porcelain Insulators required for power equipments, Power Grid (PGCIL) having 1200 MT per month and the production operations were of Solid Core, Post Insulators and Bushings for supplying up to 765kY to all Electricity Boards like, TNEB, MSEB, APSEB, MPEB, KPTCIL, KSEB, APTRANSCO etc. and others through insulators manufacturers. THE PRODUCT RANGE COVERS THE FOLLOWING ITEMS. ~ Solid Core Long Rod Insulators up 765KY. Hollow Bushings, SF6 Circuit Breakers, CTs/CYTs and lightning arrestors. 25KV Solid Core Insulators for Railway Electrification.
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Solid core line post insulators It is a well known fact that former Seshasayee Industries Limited ( SIL) had got a high reputation with their consultancy and technical know-how from German, French& Italian experts for manufacturing various Alumina Porcelain sophisticated under the guidance of Mrs. Louis Locatelli who was a renowned European expert in the field.
Mr. Louis Locatelli trained many of the engineers and also established the high strength Alumina body in India for manufacture of high strength solid core insulators and high pressure bushings and the core engineers who are now with Saravana Global Energy Limited in charge of production, testing, specification etc,. Were all people worked with Mr. Louis Locatelli, Mr.Mario Audi and other leading ceramic experts and have also undergone Training in European factories for manufacture of specialty insulators required by the power industry. Besides putting up a sophisticated Plant with all imported machines and firing kilns, Mr. Louis Locatelli helped the company at that to have a full fledged Extra High Voltage and Mechanical testing lab which is also now modernized with updated instrumentation, calibration of equipments etc.
So that the lab can be used for our own development and testing also for external testing of electrical products to customers like Electricity Boards,
Final Year B.B.A
Railways, PGCIL and others. The Global power Research Institute (GPRI) (formerly Saravana EHV Lab)has been accredited by National Accreditation Board for testing and calibration Laboratories(NABL)as per S/ISO17025-requirements for Testing of Electrical and Mechanical tests up to 400K v for Insulators, Porcelain and composite Insulators and Hardware.
It may be noted that the high voltage and extra high voltage product range is at par with leading insulator manufacturers in India and abroad. There are about 850 employees working in this company having requisite education, skill and experience in the manufacturing of insulators. Lot of interest is being shown by leading switch gear manufacturers in India and abroad ikeABB, Crompton Greaves, Areva, Siemens, L &T,BHEL and others for supply of bushings, solid core Post insulators etc. (have their confidence of the quality level and specification of the products which are being produced in the factory
with background of the operating people and facilities and infrastructure created by the Management to supply various products required-by utilities and power equipments manufacturers).
MANUFACTURING PROCESS The conversion of Raw Materials into a finished goods is proves as Known as manufacturing process.
Final Year B.B.A
Raw Material Ball Mill Plunger Filter Press Pug Mill PED Shopping Drying Finishing Glazing Kiln Cutting Assembling sting Testing Packing Despatch
Raw Material: There are different types of Raw Material .:. HI Alumina .:. HKC Clay .:. TA Ball Clay .:. Feldspar .:. BGP Clay .:. DM Clay .:. NC II Clay .:. Steatite
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BALL MILL Ball mill is a machine, which is used to grind or mix the raw material in a proper composition. It rotates horizontally with a constant speed and it is also gear system. It takes 6 Hrs for grinding the raw material. BLUNGER: It is a tank which is present below the ground surface where scrap is poured and water is added it. It resemble like a fan like structure which consist of blade. A fan rotates for several hours to form the slip. The segmentation is settled in the blunger and only the slip is transferred to the filter press. FILTER PRESS: Filter press is a machine which is used to remove the water from the slurry by applying pressure with help of hydraulic system, and the pressure increased and the water removed through the nylon cloth due to increased pressure. This operation goes nearly 3-4 hrs to bring a cake formation. PUG MILL: It is a fabrication machine which is used to bring the filter cake into desired shape with the required dimension. The vacuum condition must be maintained inside the PUG mill in order to avoid breakage; air is converted from low pressure to high pressure. The unloaded cake is rotated to become noodles like structure. Finally we get the desired shape.
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DRIER (PED): PUG ELECTRIC It is the process in drying section where the PUG gets dried by using electric supply approximately 500 voltages is applied. Then it is allowed to drying for 40 hrs (approximately) for evaporating moisture content by potential difference created in it. The time. Taken for the process of drying varies for different shapes and sizes. SHAPING: There are two types of shaping system followed A. Manual B. CNC Program A) Manual It is used on individual person to can design the PUG with the help of temp plate. B) CNC Program It is systematic process and set to the program after work down the design on automatically. THERMIC FLUID HEATER: After shaping, the PUG has to be taken to drying process and bring to required moisture content of 0.5% (approximately) in it. The temperature inside the drier must be increased day to day
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FINISHING BOOTH This section where the surface of the PUG has to be shined. GLAZING AREA: A. Dipping B. Monogram A.Dipping Here, The PUG pieces are dipped in the suitable coloring agent (liquid state) which is stored in large rectangular tray where the surface of the PUG gets required colour whichever colour wants. B.Monogram It is the place where the stickers are pasted on the surface of the PUG. The stickers giving the information about manufacturing date, company logo and serial number. KILN: It is a systematic process. There are two types of kiln. Shuttle Kiln Tunnel Kiln In SGEL it used on shuttle Kiln. It is used to heat on 3 days the designed pieces at a very high temperature of above 1230 c to 1250 c. After 2 days attaining the maximum temperature, the cooling has to be done. At the end of the cooling, the temperature is maintained at room temperature 35 c to 45 c the time taken to complete the process be varying for different material.
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SORTING: After Kiln process it will check insulator piece come to correct shape. CUTTING: Insulator unwanted top and bottom part can be cut and removed them. ASSEMBLING: It can assemble the metal parts are fixed with the help of cement like injection type at the top and bottom part of the insulator. TESTING: It has five types of testing Tensile testing Bending testing Hot water temperature testing Cold water temperature testing ~ Curing chamber A) Tensile testing We can know how much length the ceramic material can able to expand. B) Bending testing It can withstand how much bending force acting on it. C) Hot water temperature testing It can with stand up to what extent of higher temperature. D) Cold water temperature testing It can with stand up to what extent oflow temperature.
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E) Curing chamber It is a chamber into which the ceramics placed for particular period of Time with a continuous spraying of cold water or stream on it on order to check whether any properties of the materials can change. PACKING: After finishing the testing process. Finally the insulator is packed within the wooden box. DISPATCH YARD: After packing products are kept ready for dispatch.
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CHAPTER III
REVIEW OF LITERATURE
INTRODUCTION: The work Stress is derived from the Latin term Stringers which means to draw tight. Same define stress as the non. Specific response of the body to any demands made on it. when the demands on an individuals exceed his capacity and adjustment resources stress occurs.
MEANING: Stress is the general term applied to the pressure people feel in life. Stress on individuals ranges from personal day to day life to their orgal activities. Stress is a costly business expense that affects both employee health and company profit.
DEFINITION: Hans Selye defines stress as An adoptive response to the external situation that results in physical, psychological and/or behavioural deviation for organizational participants. This stress is a mental, emotional or physical reaction resulting from an individuals response to environmental pressure and similar stimuli. It refers to pressures people feel in life. Hans Selye, the father of stress, believes that stress is the spice of life and absence of stress is death. Different persons respond to stress full situations in different ways.
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SYMPTOMS OF STRESS:
Nervousnes s Instability Digestive Problem Emotional Instability
High blood processing
Excessive use of Alchocol or drugs
STRESS
Inability of Relax
Feelings of Inability Cope
Chronic worry Seeping problem absenteeism
Uncooperative Attitude
The source of stress come from are called stressors.
The stressors, or the so called
antecedents of stress come from both inside our body and mind and outside of ourselves. The stressors thus fall logically into for categories viz., environmental, organizational, group and individual stressors. These are summarized in figure that thinking of stressors in various
categories will help us become more aware of stress in our lives. These are now discussed on by one.
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CAUSES OF STRESS: ENVIRONMENTAL STRESSORS Environmental factors do affect organization and thus have impact on stress also. The environmental stressors to which an employees responds mainly include things such as fact technological change, family demands and obligations, economic and financial conditions, race, caste, class ethnic identity and transfer of late the phenomenal rate of social and technical change has had its great impact on peoples life style which is carried over into their jobs. To mention while medical science has increased the life span of the people by eradicating the life claiming threats of many dreaded diseases on the one hand, the modern living style caught up in the rush, mobile, urbanized and crowed has deteriorated the wellness and increased the potential for stress on the job, on the other.
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ORGANISATIONAL STRESSORS Stressors occur not only outside the organization, but within it also organizational stressors can be categorized into policies and strategies, structure and design, processors and working conditions organizational changes to meet challenges are usually accompanied by stressors. GROUP STRESS People are usually members of various formal and informal groups. The department or section to which are belongs, for example is formal group. Group bears tremendous influence on individual members behavior. The group therefore can also be a potential source of stress. The group stressors can be categorized into three types. i) Lack of group Cohesiveness Famous Hawthorne studies have made it clear that cohesiveness or togetherness provides. Satisfaction to be employees. Lack of cohesiveness creates conflict which serves a potential stressors for the employees.
ii)
Lack of Social Support We all as the members of groups look for from co-members in times of both happiness and sorrow. If we get this social support, we are much better off. If such a support is lacking for an individual member. The same can also cause stress.
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iii)
Interpersonal and Inter group Conflict
The incompatibility in term of needs and values between co-workers / colleagues usually create interpersonal conflict. Likewise, variance in objectives and goals between groups leads to inter group conflict.
INDIVIDUAL STRESSORS
Apart from the stressors discussed so far (environmental, organizational and group) there are also individual factors which serve as stress. There are
i)
Role of conflict and Ambiguity Individual employees have multiple roles to play within as well as outside the organization such as superior, subordinate, colleague, family community and so on, these roles are a set of expectations that other members have of an employees.
ii)
Personality traits Personality affects behavior. Personality traits vary from individual to individual.
iii)
Life and carrier changes Lifes changes may be slow (getting older) on sudden (the death of a spouse).
Particularly sudden changes have dramatic effect on people. The medical researchers have verified that more the person experiences sudden changes; the poorer will be his subsequent health.
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The same is true for career or nature of job and responsibility, underemployment or over employment etc. can be stressing provoking besides certain situations are peculiar to the Indian workers which add to tension and stress to them.
Experts on stress management are of the view that a lot of stress in Indian case is due to demands placed on time and finance from family, relations, friend, community leisure and relationship the we have in our family and social lives.
CONSEQUENCES OF STRESS 1. ON THE INDIVIDUAL a) Physical: Headache, indigestion, insomnia, heart trouble b) Mental: Anxiety, irritability, lack of clear thinking, inability to relax,
frustration, helplessness, loneliness, etc. c) Behaviour: Excessine smoking or drinking, withdrawal from relationships, speech disturbances. 2. ON THE ORGANIZATION Low productivity, poor quality, higher costs, increased absenteeism, low job satisfaction, accident proneness, poor interpersonal communications.
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TYPES OF STRESS Stress can be functional, contributing to glow up, or dysfunctional, contributing to burnout. The first has been called EUSTRESS Eustress is the stress of achievement, triumph, and exhilaration DISTRESS Distress is the stress of disappointment, inadequacy, defeat and helplessness. HOW TO MANAGE STRESS INDIVIDUAL LEVEL: eustress and the second distress.
a) Exercises: Physical and mental exercises helps to reduce emotional imbalance. Physicians advise walking and other exervises in the morning, regular eating and sleeping habits and yoga are very helpful.
b) Know yourself: A study should be made to find our ones strength and weakness, opportunities and threats. A periodical analysis of these factors will provide better understanding of self and the work around us which helps to reduce stress.
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c) Forecasting and preparing: Advance thinking and foresight helps a manager to reduce risk involved in decision making. Proper allocation of resources is also helpful.
d) Organise work and time: We need to separate work from home. Break the routine in the form of a small vacation or picnic. Share problems with spouse and friends.
e) Develop positive attitude: A positive attitude to both life and work does reduce stress. Make positive use of stress. This helps to develop and correct perspective and to regain control over the stress causing strategies. Accept things through which your cannot change.
f) Have Faith: Faith in ones deity can reduce stress. The reciting of GAYATRI MANTRA or merely OM/AUM for those who follow this faith can reduce stress. This mantra is said be the gist of vedic Philosophy.
g) Rational Emotive Therapy (RET) Technique: This is a dynamic action oriented learning process where individuals are made to recognize the futility or irrationality of their firm beliefs and viewpoints and develop rational beliefs and viewpoints.
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ORGANIZATIONAL LEVEL: Like an individual, an org can also help manage stress through various low proactive interventions, some of these 1. Setting clear objectives: Organization should set clear objectives for its members. This helps minimize roll ambiguity which usually filters down the Organization in the form of neuoris. 2. Stress Audit Pestonjoa has suggested stress audit as one of effective productive intervention to combat stress, according to him, when an organization decides to have a scientific peep into mental & physical health status of its backbone group (Executives, the exercise is called stress audit) 3. Counselling: Counseling is yet another proactive strategy to be used by Organization to deal with stress. Counseling to employees in the matters like career planning to provide them clarity in their job rolls, helping them in identifying their strengths & Weakness help them better cope with stress. 4. Spread the message: Spreading the message about the importance of regular habits of work, leisure, proper diet, exercise and mental peace among the organizational members helps them better cope with stress.
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5. Fit between person and work: Research evidence shows that striking a fit between worker and his/her works environment serve as one the best strategy to manage stress. This congruence can be attained linking the worker to the job characteristics, far high internal motivation, high quality performance, high work satisfaction, and low absenteeism and turn over. 6. Clarity in rolls: It shows that defining individual rolls through roll efficiency helps them reduce their roll shared stresses. This is so as a result of an individuals, movement from a reactive. i.e., roll taking behavior to a proactive i.e. roll-making behavior. INDIAN METHODS OF MANAGING STRESS Indian philosolhy consisting of Upanishada, Vedanta, etc. is very helpful in winning stress. Dr. Sathish Chandra Pandey has given the following Indian model of stress management. (i) (ii) (iii) Develop a strong philosophical base of combining different Indian values. Create awareness among organization members about these values Develop training programmes for executives and other staff members for their total personality development based on Indian values, so that they can develop their own strategies for coping with their organizations stressors. (iv) There must be compulsory course on Indian philosophy in professional management course. (v) Popularizing Indian values among organizational members will be helpful in reducing unnecessary individual and group conflict, power politics and stress in Indian organization.
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(vi)
Stress management programmers for employees must be based on sharing different philosophical values and developing strategies through group learning.
(vii)
Organizations must include these training programmers as integral part of their life. Occasionally, organizational programmers may not be helpful in the
members through such training programmers. It will work as the best preventive strategy for stress management at organizational level.
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CHAPTER IV
OBJECTIVES OF THE STUDY
PRIMARY OBJECTIVES To know the cause for the stress experienced by the employees in their work environment.
SECONDARY OBJECTIVES
1. To identify the cause of the stress faced by the employees.
2. To find out how the employees manage stress in their work environment.
3. To find out whether the employees stress affects their social behavior
4. To identify whether the employees stress has an impact on their job performance.
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NEED AND SCOPE OF THE STUDY
1. To evaluate the employees stress management system.
2. To attain the required satisfaction in work environment.
3. To highlight the promotional policy to enhance the employees.
4. To adopt defense mechanism for future oriented.
5. To analyses stress management program.
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CHAPTER V RESEARCH METHODOLOGY
Research methodology is a systematically solve the research problem.
It may be
understood of study, how research is done of scientifically. The method adopted in collecting the data analysis and interpretation of data.
RESEARCH DESIGN
Research design is basic frame work which provide guidelines of whole research methodology. The choice of the research design depends on depth and extend of data required the cost and benefits of the research the urgency of the work and time available for completing it.
For this study, exploratory research design is selected and used to define research problems and to clarify concepts.
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SAMPLE SIZE The sampling size was limited in number. employees interviewed through direct. So we considered 50 samples of the
SAMPLING METHOD In this study RANDOM sampling method adopted.
RESEARCH INSTRUMENT The questionnaire was found to the most suitable type of research instrument. It is a set of question presented to respondent for their answer.
METHOD OF DATA COLLECTIONS: The sample were collected through questionnaires method. The data were collected randomly. The data used in this study are both primary and secondary data where collected from the various sources like manuals company records and relevant books.
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AIDED WORK This survey was conducted in p.n.kuppam, SARAVANA GLOBAL ENERGY LIMITED. for the period of 7 days. STATISTICAL TOOLS PERCENTAGE METHOD The percentage of method was extensively used for analysis and interpretation of data. It can be generally calculated as follows.
Number of respondents favourable
=
Total respondent
x 100
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CHAPTER VI LIMITATIONS OF STUDY
1. There may be some bias in the answer of respondents.
2. The primary date have been collected using questionnaire, which has the know problem of respondents not giving factual information about the occurrence of occasions.
3. Some employees even suspected the objective of the study and fair to respond.
4. Through confidentially were provided workers refuse to answer some vital question.
5. The time duration allotted for this study is very short for collective adequate data.
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CHAPTER VII DATA ANALYSIS AND INTERPRETATION TABLE-1 AGE GROUP
S. No
Particular
No. of respondents 14
Percentage
Below-25 YEARS
28.00
26-35 YEARS
25
50.00
36-45 YEARS
14.00
ABOVE-45
8.00
total
50
100.00
Introduction The table shows the 28% of the respondents belong to below-25 years and the 50% of the respondents belongs to 26-35 years and the 14% of the respondents belong to 36-45 years and the remaining 8% of the respondents belongs to above-45.
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CHART 1
Age wise Classification

25
Percentage
20 15 10 5 0 Below - 25 26-35 Years 36-45 Years Above 45 Years Year Age Group
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TABLE-2 GENDER CLASSIFICATION
S.NO 1. 2. Male Female
Particulars
No of Respondent 50 0
Percentage 100% 0% 100%
Total
50
INTERPRETATION
From the above table inferred that all the 100% of the respondents were male gender and 0% of the respondents belong to female gender.
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CHART 2 GENDER CLASSIFICATION
Female, 0%
Male, 100%
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TABLE-3 EDUCATIONAL QUALIFICATION
S.NO 1. 2. 3. 4. 5. HSC
Particulars
No of Respondent 10 11 15 11 03
Percentage 20% 22% 30% 22% 06% 100%
Diploma Holder Under Graduation Post Graduation Others Total
50
INTERPRETATION
From the above table inferred 30% of the respondents are having Under Graduate, 22% of the respondents are Diploma holders, 22% of the respondents are Post Graduate, 20% of the respondents have studied upto HSC and 6% of the respondents qualification with others.
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CHART 3 EDUCATIONAL QUALIFICATION
30% 30% 22% 25% Percentage 20% 15% 6% 10% 5% 0%

HSC Diploma Holder Under Post Graduation Graduation Others
22%
20%
Respondents
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TABLE - 4 MARITAL STATUS S.NO 1. 2. Married Unmarried Total Particulars No of Respondent 30 20 50 Percentage 60% 40% 100%
INTERPRETATION From the above table inferred 60% of the respondents are married person, and 40% of the respondents are unmarried person.
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CHART 4 MARITAL STATUS
Unmarried, 40%
Married, 60%
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TABLE - 5 SALARY WISE CLASSIFICATION S.NO 1. 2. 3. 4. Particulars Below 5,000 5,001 10,000 10,001 15,000 Above 15,000 Total No of Respondent 0 17 20 13 50 Percentage 0% 34% 40% 26% 100%
INTERPRETATION
From the above table inferred 40% of the respondents are earn 10,001 15,000, 34% of the respondents to earn 5,001 10,000, 26% of the respondents to earn above 15,000 and 0% of the respondents to earn below 5,000.
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CHART 5 SALARY WISE CLASSIFICATION
40% 40% 35% 30% 26% 34%
25%
20% 15% 10% 5% 0%
Below 5,000
0%
5,001 10,000 10,001 15,000 Above 15,000
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TABLE - 6 EXPERIENCE WISE CLASSIFICATION
S.NO 1. 2. 3. 4. 0 - 5 years
Particulars
No of Respondent 23 12 10 05 50
Percentage 46% 24% 20% 10% 100%
6 to 10 years 11 to 15 years Above 15 Years Total
INTERPRETATION From the above table inferred 46% of respondents have below 5 Years experience, 24% of the respondents have 6 - 10 Years experience, 20% of the respondents have 11 - 15 years experience and 10% of the respondents have above 15 years experience.
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CHART 6 EXPERIENCE WISE CLASSIFICATION
46% 50% 40% Percentage 30% 20% 10% 0% 0 - 5 years 6 to 10 years 11 to 15 years Above 15 Years 24% 20% 10%
Respondent
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TABLE - 7 FEEL PRESSURE IN WORK S.NO 1. 2. Many times Some times Total Particulars No of Respondent 25 25 50 Percentage 50% 50% 100%
INTERPRETATION From the above table inferred 50% of the respondents are feel pressure in work and 50% of the respondents are feel pressure in work.
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CHART 7 FEEL PRESSURE IN WORK
Some times 50%
Many times 50%
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TABLE - 8 DEFECT HAPPENDED WHEN PRESSURE ARISE
S.NO 1. 2. Physical Mental
Particulars
Total
50
INTERPRETATION
From the above table inferred 52% of the respondents feel physical pressure affect the production and 48% of the respondents feel mental pressure is reason for defect the production.
Page 53
Final Year B.B.A
CHART 8 DEFECT HAPPENDED WHEN PRESSURE ARISE
Mental Respondents
48%
Physical
52%
46%
48%
50% Percentage
52%
54%
Page 54
Final Year B.B.A
TABLE - 9 RELATIONSHIP WITH CO-WORKERS S.NO 1. 2. Cordial Not Cordial Total Particulars No of Respondent 28 22 50 Percentage 56% 44% 100%
INTERPRETATION From the above table inferred 56% of the respondents feel that they have cordial relationship with peers cordial relationship helps the workers to co-operate with each other to achieve common objectives. But 44% of the respondents feel that they do not have cordial relationship with peers.
Page 55
Final Year B.B.A
CHART 9 RELATIONSHIP WITH CO-WORKERS
Not Cordial, 44%
Cordial, 56%
Page 56
Final Year B.B.A
TABLE - 10 STRESSED AREAS S.NO 1. 2. 3. 4. Work Relationship Family event Other Total Particulars No of Respondent 20 09 14 07 50 Percentage 40% 18% 28% 14% 100%
INTERPRETATION From the above table inferred 40% of the respondent stress is feel in work, 28% of the respondent stress is feel in family event, 18% of the respondent stress is feel in our relationships and 14% of the respondents stress is feel in other.
Page 57
Final Year B.B.A
CHART 10 STRESSED AREAS
40% 40% 35% 30% Percentage 25% 20% 15% 10% 5% 0% Work RelationshipFamily event Respondent Other 18% 14% 28%
Page 58
Final Year B.B.A
TABLE - 11 PRESSURE TIME S.NO 1. 2. 3. Particulars Heavy work load Low work load Night Shift Total No of Respondent 26 08 16 50 Percentage 52% 16% 32% 100%
INTERPRETATION From the above table inferred 52% of the respondents feel pressure arise in heavy work load, 32% of the respondents pressure feel in night shift and 16% of respondents pressure feel in low work load.
Page 59
Final Year B.B.A
CHART 11 PRESSURE TIME
52% 60% 50% Percentage 40% 30% 16% 20% 10% 0% Heavy work load Low work load Respondent Night Shift 32%
Page 60
Final Year B.B.A
TABLE 12 CONFLICTS HAPPENED WITH SUPERIOR S.NO 1. 2. 3. Many times Sometimes Never Total Particulars No of Respondent 19 08 11 50 Percentage 38% 16% 22% 100%
INTERPRETATION
From the above table inferred 40% of the respondents agreed conflict happened to superior in some times and 38% of the respondents agreed conflict happened to superior in many times and 22% of respondents are agreed dont happened conflict with superior.
Page 61
Final Year B.B.A
CHART 12 CONFLICTS HAPPENED WITH SUPERIOR
Never, 22%
Many times, 38%
Sometimes, 16%
Page 62
Final Year B.B.A
TABLE 13 THINK FAMILY SITUATION IN WORK PLACE
S.NO 1. 2. 3. Always Some times Never
Particulars
No of Respondent 21 24 05
Percentage 42% 48% 10% 100%
Total
50
INTERPRETATION From the above table inferred 45% of the respondents says some times in thinking about the family situation in work place, 42% of respondents are thinking always and 10% of respondents are never.
Page 63
Final Year B.B.A
CHART 13 THINK FAMILY SITUATION IN WORK PLACE
48% 50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% Percentage 42%
10%
Always
Some times Respondents
Never
Page 64
Final Year B.B.A
TABLE 14 COMPANY POLICY
Particulars
Percentage 26% 44% 30% 100%
Total
50
INTERPRETATION From the above table inferred 44% of the respondents are says the company policy is sometimes creating to stress in our work, 30% of respondents are feel in never and 26% of respondents feel in many times.
Page 65
Final Year B.B.A
CHART 14 COMPANY POLICY
50%
45% 40% 35% 30% 25% 20% 15% 10% 5% 0% Always
44%
30%
26%
Never
Page 66
Final Year B.B.A
TABLE - 15 UNFAVOURABLE WORK ENVIRONMENT
Particulars
Percentage 30% 26% 24% 100%
Total
50
INTERPRETATION From the above table inferred 30% of the respondents are says unfavorable work environment is always creating to stress in our work, 30% of respondents are says in sometimes and 24% of respondents are says in never.
Page 67
Final Year B.B.A
CHART 15
UNFAVOURABLE WORK ENVIRONMENT
30% 30% 25% Percentage 20% 15% 10% 5% 0% Always Some times Respondents Never 26% 24%
Page 68
Final Year B.B.A
TABLE - 16 INADEQUACY OF ESSENTIAL EQUIPMENT
Particulars
Percentage 24% 48% 28% 100%
Total
50
INTERPRETATION From the above table inferred 48% of the respondents feel unadequancy of essential equipment is creating to stress in our work in sometimes, 28% of respondents are feel never and 24% of respondents are feel in always.
Page 69
Final Year B.B.A
CHART 16 INADEQUACY OF ESSENTIAL EQUIPMENT
48%
50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0%
24%
28%
Percentage
Always
Never
Page 70
Final Year B.B.A
TABLE-17 (i) SHOT TEMPERED
S.NO 1. 2. Yes No
Particulars
Total
50
INTERPRETATION From the above table inferred 64% of the respondents are shot tempered and 36% of respondents are not shot tempered.
Page 71
Final Year B.B.A
CHART 17 (ii) SHOT TEMPERED
No, 36%
Yes, 64%
Page 72
Final Year B.B.A
TABLE 17 CONTROLLED TEMPERED
Particulars
Percentage 22% 30% 12% 100%
Total
50
INTERPRETATION From the above table inferred 30% of the respondents are controlled our tempered in sometimes, 22% of respondents are controlled our tempered in always and 12% of respondents are not controlled our tempered.
Page 73
Final Year B.B.A
CHART 17 CONTROLLED TEMPERED
30% 30% 22% 25% Percentage 20% 15% 10% 5% 0% Always Some times Respondents Never 12%
Page 74
Final Year B.B.A
TABLE 18 INTERNAL COMPETITION BETWEEN WORKERS
S.NO 1. 2. 3. Many times Some times Never
Particulars
Percentage 28% 42% 30% 100%
Total
50
INTERPRETATION From the above table inferred 42% of the respondents are says competition between workers, 30% of respondents are says the competition is not between workers and 28% of respondents are says in many times.
Page 75
Final Year B.B.A
CHART 18 INTERNAL COMPETITION BETWEEN WORKERS
Many times, 28% Never, 30%
Some times, 42%
Page 76
Final Year B.B.A
TABLE 19 ECONOMIC PROBLEM
Particulars
Percentage 46% 32% 22% 100%
Total
50
INTERPRETATION From the above table inferred 46% of the respondents are says economic problems many times creating to stress in our work, 32% of respondents are says sometimes and 22% of respondents are says never.
Page 77
Final Year B.B.A
CHART 19 ECONOMIC PROBLEM
Never, 22%
Many times, 46%
Some times, 32%
Page 78
Final Year B.B.A
TABLE 20 SPENDING OF TIME TO REDUCE STRESS
Particulars
Percentage 36% 42% 22% 100%
Total
50
INTERPRETATION From the above table inferred 42% of the respondents are sometimes spend with friends or relatives, 36% of respondents are many times spend with friends or relatives and 22% of respondents are never spend with friends or relatives.
Page 79
Final Year B.B.A
CHART 20 SPENDING OF TIME TO REDUCE STRESS
Never
22%
Respondents
Some times
42%
Many times
36%
0%
10%
20%
30% Percentage
40%
50%
Page 80
Final Year B.B.A
TABLE 21 EMPLOYEES CAN NOT COMPLETED YOUR WORK HOW DO YOU FEEL? S.NO 1. 2. 3. 4. 5. 6. 7. Sad Tried Anxious Depressed Tense Angry Irritable Total Particulars No of Respondent 06 09 07 05 09 05 09 50 Percentage 12% 18% 14% 10% 18% 10% 18% 100%
INTERPRETATION From the above table inferred employees can not completed our work 18% of the respondents feel tried, 18% of the respondents feel tense in work, 18% of respondents feel irritable in work, 12% of respondents feel sad in work, 10% of the respondents feel depressed in work and 10% of the respondents feel angry in work.
Page 81
Final Year B.B.A
CHART 21 EMPLOYEES CAN NOT COMPLETED YOUR WORK HOW DO YOU FEEL?
Sad, 12% Irritable, 18% Tried, 18%
Angry, 10%
Tense, 18%
Anxious, 14%
Depressed, 10%
Page 82
Final Year B.B.A
TABLE 22 STRENGTH OF EMPLOYEES S.NO 1. 2. 3. Particulars Self confidence Powerful commanding Adjustability Total No of Respondent 22 16 12 50 Percentage 44% 32% 24% 100%
INTERPRETATION From the above table inferred 44% of the respondents are self confidence on their job, 32% of respondents are powerful commanding and 24% of respondents are adjustability.
Page 83
Final Year B.B.A
CHART 22 STRENGTH OF EMPLOYEES
24%
Adjustability
Respondents 32%
Powerful commanding
Self confidence 0% 10% 20% 30% 40%
44% 50%
Percentage
Page 84
Final Year B.B.A
TABLE 23 a. CONDUCTED ANY STRESS PROGRAM
S.NO 1. 2. Yes No
Particulars
Total
50
INTERPRETATION From the above table inferred 64% of the respondents are says the company cant conduct any stress program and 36% of respondents are says the company conduct the stress program in regularly.
Page 85
Final Year B.B.A
CHART 23 a. CONDUCTED ANY STRESS PROGRAM
Yes, 36%
No, 64%
Page 86
Final Year B.B.A
TABLE 23 b. REDUCE YOUR STRESS
S.NO 1. 2. Yes No
Particulars
Total
50
INTERPRETATION From the above table inferred 70% of the respondents are says their stress is reduced and 30% of respondents are says cant reduced our stress.
Page 87
Final Year B.B.A
CHART 23 b. REDUCE YOUR STRESS
No, 30%
Yes, 70%
Page 88
Final Year B.B.A
TABLE 24 STEPS TO REDUCES IN STRESS
S.NO 1. 2. 3. 4. Walking Yoga Medicine Others
Particulars
No of Respondent 13 17 14 06
Percentage 26% 34% 28% 12% 100%
Total
50
INTERPRETATION From the above table inferred 34% of the respondents are says reduce the stress by yoga, 28% of respondents are says medicine, 26% of the respondents are says walking and 12% of respondents are says reducing the stress by other factors.
Page 89
Final Year B.B.A
CHART 24 STEPS TO REDUCES IN STRESS
40%
34% 35% 30% 25% 26% 28%
Percentage
20%
12% 15%
10% 5% 0% Walking Yoga Medicine Others
Respondents
Page 90
Final Year B.B.A
CHAPTER VIII FINDINGS OF THE STUDY
1.
54% of 21-30 years of age wise classification.
2.
100% male of sex wise classification of respondents.
3.
30% of UG holder at education qualification of respondents.
4.
60% of married of marital status of the respondents.
5.
40% of respondents are getting salary Rs.10,001-15,000.
6.
46% of the respondents have experienced in 0-5 Years.
7.
50% of equal respondents are feel pressure in work.
8.
52% of majority of respondents during happened work is reason for physical pressure in work.
9.
56% most of the respondents have maintain better relationship with co-workers.
10.
40% most of the respondents are feel cause for stress our work.
11.
52 % most of the respondent feel heavy work load is arising from stress in our work.
12.
40% most of the respondents are said that sometimes conflict arising to superior.
Page 91
Final Year B.B.A
13.
48% most of the respondents are sometimes affected stress in work place due to the family situation.
14.
44% most of the respondents are said that sometimes company policy is creating to stress in our work.
15.
30% most of the respondents are feel always the unfavorable work environment is creating stress in our work.
16.
48% most of the respondents are feel sometimes an inadequency of essential equipment is arising from stress in our work.
17.
(i) 64% most of the respondents are shot tempered
(ii) 30% most of respondents are controlled tempered in sometimes.
18.
42% most of the respondents are think internal competition between workers is creating to stress in our work.
19.
46% most of the respondents are feel on economic problem many time creating to stress in our life.
20.
42% most of the respondents are some time to spend with their friends relative to reducing the stress.
21.
18% most of the respondents where cannot completed in work in due to tried, tension, irritable.
Page 92
Final Year B.B.A
22.
44% most of the respondents are says their greatest skills or strength is self confidence.
23.
(i) 64% most of respondents are says the company is not conducted in stress programme.
(ii) 20% most of respondents are reduce our stress.
24.
34% most of the respondents are taken step to reduce stress through yoga practice.
Page 93
Final Year B.B.A
CHAPTER IX SUGGESTION AND RECOMMENDATION
The company should retain the employees. Working conditions changed based on our experience to arrange the work load. To create employer & employee mutual relationship. To reduce noise in working area. The company provides recreational facility to the employee. The company to facilitate loan for various economic conditions. The company in take the employee to providing various allowances facilities. The company to periodically providing Medical check-up to the employees to maintain physical and mental healthness.
Page 94
Final Year B.B.A
CHAPTER X CONCLUSION Thus the study helps to overcome several the occupational stresses in present situation & many employees manage stress well.Mainly all the concern should be take care of Occupational Stress.
Research evidence inferred that stress is both helpful shows that many employees have more work pressure. This heavy work pressure also result in poor concentration. They also have health problems which in turn affects the performance. Therefore, they need to cope-up with stress by adopting various like yoga & meditation, physical exercise etc., stress cannot be eliminated fully but it could be managed effectively.
Page 95
Final Year B.B.A
APPENDIX A Study on stress Management in SARAVANA GLOBAL ENERGY LIMITED,
P.N.KUPPAM
S.No Name a) 21 30 Years 1. Age group b) 31 40 Years c) Above 41 Years a) Male 2. Sex b) Female a) HSC b) Diploma Holder 3. Qualification c) Under graduate d) Post graduate e) others 4. 5. Designation & Department a) Married Marital status b) Unmarried a) Below 5,000 b) 5,001 to 10,000 6. Salaries c) 10,001 to 15,000 d) Above 15,001
Page 96
Final Year B.B.A
7.
How long are you working in this organization a) 0 5 Years c) 11 15 Years b) 6- 10 Years d) Above 15 Years
8.
Are you feel pressure in your work? a) Many times b) Sometimes c) Never
9.
What defect happened when pressure arise? a) Physical b) Mental
10.
How is your relationship with Co-workers? a) Cordial b) Not Cordial
11.
What areas in your life make you feel Stressed? a) Work c) Family event b) Relationship d) Others
12.
Which time the pressure will arise to you?? a) Heavy work load b) Low work load c) Night Shift
Page 97
Final Year B.B.A
13.
Any conflict are happened to your Superior? a) Many times b) Sometimes c) Never
14.
Do you think Stress due to family situation? a) Many times b) Sometimes c) Never
15.
Do you think company policy is one of the reason for stress? a) Many times b) Sometimes c) Never
16.
Do you think unfavorable work environment is one of the reason for stress in job work? a) Many times b) Sometimes c) Never
17.
Do you think inadequacy of essential equipment may arise a stress in work? a) Many times b) Sometimes c) Never
18.
i) You are a shot tempered? a) Yes b) No
ii) If yes means, do you controlled your tempered? a) Many times b) Sometimes c) Never
Page 98
Final Year B.B.A
19.
Do you think internal competition between workers is are the reasons for arising stress? a) Many times b) Sometimes c) Never
20.
An economic problem will arising the stress in your job? a) Many times b) Sometimes c) Never
21.
Do you feel you have time to spent with your friends (or) relatives? a) Many times b) Sometimes c) Never
22.
Some times you can not completed your work how do you feel? a) Sad d) Depressed g) Irritable b) Tried e) Tense c) Anxious f) Angry
23.
What are your greatest skill or strengths? a) Self confidence c) Adjustability b) Powerful commanding
24.
i) The company is conduct any stress programme? a) Yes b) No
ii) If yes means, it is really reduce your stress? a) Yes b) No
Page 99
Final Year B.B.A
BIBLIOGRAPHY 1. Human Resource Management C.P. Gupta Sultan Chand & Sons Educational Publishers 2. Organisational Behaviour S.S Khanka Chand & Co Publishing House 3. Organisational Behaviour K. Aswathappa Himalay Publishing House
Page 100

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Final Year B.B.

jawahar Science College

A STUDY ON EMPLOYEES STRESS MANAGEMENT IN SARAVANA GLOBAL ENERGY LIMITED IN P.N.KUPPAM

Under the Guidance of

Mr. T.S. Kumar, B.Sc., M.B.A., M.Phil.

Department of Business Administration

Final Year B.B.A

jawahar Science College

DEPARTMENT OF BUSINESS ADMINISTRATION

JAWAHAR SCIENCE COLLEGE NEYVELI 607 802. APRIL 2012

DEPARTMENT OF BUSINE SS ADMINISTRATION

JAWAHAR SCIENCE COLLEGE BLOCK 14, NEYVELI 607 803

PROJECT REPORT 2011 - 2012

Bonafide record of work done by

Final Year B.B.A

jawahar Science College

Mr. T.S.KUMAR,B.Sc.,M.B.A.,M.Phil Project Guide Lecturer in Business Administration

APPROVED BY Dr.V.T.CHANDHRASEKARAN Principal

Submitted for the viva-voice examination held on ________________

External Examiner ___________

Internal Examiner ___________

Department of Business Administration

Final Year B.B.A

jawahar Science College

MANIKANDAPRABU.R MANIVASAGAM.G MARUDHUPANDIYAN.S SOUNDHARRAJAN.G THIYAGARAJAN.N.S

Department of Business Administration

Final Year B.B.A

jawahar Science College

Department of Business Administration

Final Year B.B.A

jawahar Science College

Department of Business Administration

Final Year B.B.A

jawahar Science College

Department of Business Administration

Final Year B.B.A

jawahar Science College

Department of Business Administration

Final Year B.B.A

jawahar Science College

Department of Business Administration

Final Year B.B.A

jawahar Science College

Department of Business Administration

Final Year B.B.A

jawahar Science College

CHAPTER NO 1. 2. 3. 4. 5. 6. 8. 9. 10. 11. 12.

Department of Business Administration

Final Year B.B.A

jawahar Science College

Department of Business Administration

Final Year B.B.A

jawahar Science College

PROFILE OF THE COMPANY

Final Year B.B.A

jawahar Science College

Final Year B.B.A

jawahar Science College

Final Year B.B.A

jawahar Science College

Department of Business Administration

Final Year B.B.A

jawahar Science College