Wouter Grov

Curriculum Vitae

ocus

I have 16 years experience in risk management consulting, business development and successful project execution in various industries. I am highly creative and analytical, with a keen eye for detail and strong focus on having

sustainable impact in everything I do.

Industry exposure o o o o o o o o o o Petrochemical Industry Financial Services Professional Services & Management Consulting
including big four and second tier professional services firms

Contact Centres Forensic, Security & Risk Management Retail Supply Chain & Logistics Information technology Government and Parastatals Pharmaceutical/Heathcare

Engagement level o EXCO / Board / Senior Management

Reporting relationships o In most positions I have reported directly to the Board/CEO

wouter grov
cell : 082 3736 783 wouter@grovitygroup. com 71 leslie crescent, brackenfell, 7560

Direct reports o Managed 18 staff members in last position

Core skills Project Management o o Management of high level, complex projects and programmes throughout the project lifecycle. High-level of proficiency in IT related projects and change management.

Marketing o o o o o o o Business concept creation, corporate identity creation and brand management Development of market penetration strategies Creative strategy & conceptual execution Creating and implementing communication strategies Briefing and management of ad & PR agencies Optimising marketing budget spend In depth knowledge of digital marketing (incl mobile)

Business development

o I have developed various business concepts from design

phase to maturity. o o I have managed various multi-million rand projects and complicated B2B sales cycles. My last financial services project was developed from concept to R100 million businesses in two years.

Account Relationship management

o Owned strategic client relationships in various high

pressure situations and projects

o Exceptional client retention performance

wouter grov
cell : 082 3736 783 wouter@grovitygroup. com 71 leslie crescent, brackenfell, 7560

Drilldown
I am able to take responsibility for and manage the following outcomes: LEGAL COMPLIANCE o o o o o For example, in depth knowledge and understanding of the Consumer Protection Act (68 of 2008) Development of CPA trainning material and projects CPA Compliance audits Protected Disclosures Act OHS

RISK MANAGEMENT o Organisational implementation

Implementation of change management and communication initiatives within organisations on national and international level Leading multi-disciplinary project implementation teams in

risk

management

system

design

and

regional, national and international project rollouts.

STRATEGIC BUSINESS ANALYSIS o Business process mapping (using Visio/Bizagi/Excel) o o Detailed market & competitor analysis Development of business and project plans from idea

generation through to feasibility studies, implementation and execution o o o Leading and facilitating strategic planning sessions Leading and facilitating training sessions Effective presentation and facilitation of change initiatives to various stakeholder levels ensuring broad based buy-in.

wouter grov
cell : 082 3736 783 wouter@grovitygroup. com 71 leslie crescent, brackenfell, 7560

COMPLIANCE & CORPORATE GOVERNANCE o Implementation of corporate governance compliance and reforms, including anonymous disclosure services, business ethics and compliance management, PFMA, MFMA, King III. o o Creation of BEE structures and requisite agreements Creation of business ethics structures and processes

PUBLIC RELATIONS & INDUSTRY LEVEL LIAISON o o o Event management, launch planning & execution. Strategic sponsorship management. Advancing organisational statutory bodies. o Public speaking engagements (i.e. presented to Cape Town Press Club), press interviews (i.e. conducted interviews with various radio stations, newspapers and television). and professional interests at industry level forums and management of negotiations with

OPERATIONS MANAGEMENT o All aspects of Operational management

o o o Managing all business functions, including financial management, human resources and strategic management. Developing business continuity strategies. Managed various due dilligence investigations.

PROJECT MANAGEMENT o Working knowledge and utilisation of various project

management methodologies, including PMBOK, Agile, Scrum and PRINCE2.

wouter grov
cell : 082 3736 783 wouter@grovitygroup. com 71 leslie crescent, brackenfell, 7560

BUSINESS DEVELOPMENT & ACCOUNT MANAGEMENT o Effective marketing of services, products and solutions on board level, as well as design and management of client retention initiatives. o Responding to tenders and tender presentations.

MARKETING & BRAND MANAGEMENT o o o Designing and managing corporate identities and brands Developing and managing organisational communication media (multimedia, newsletters, websites, ad campaigns etc.) Managing relationships and service level agreements with subcontractors and clients ( i.e. advertising agencies digital and traditional). o o Effective management of channel partner performance Utilisation and leveraging of social media.

Track Record & Experience

December 2010 to current Project Management Consultant:
Improfin (Pty) Ltd; Adviceline.co.za; Environment; Compli SA Pty Ltd. Interactive Creatures

As a consultant to these financial services; management consulting, compliance consulting and artificial intelligence software/gaming start-ups I have been instrumental in:
Creation of business concept, business strategy and operational implementation thereof. Development of websites, business partner portals and all back-end systems and processes (incl Facebook and Linked-in Groups & Twitter account management). Finalisation of services firms. Broker agreements with ten national financial

Development of National broker network (including broker training, motivation and enablement)

wouter grov
cell : 082 3736 783 wouter@grovitygroup. com 71 leslie crescent, brackenfell, 7560

Business process scoping leading to development and programming of web-based business management system to manage sales, processing office and broker network. Creation of online project management offices. Presented Consumer Protection Act training to various corporate clients. i.e. Hansgrohe; Vineyard Hotel; Mossel Bay Municipality. Developed Consumer Protection Act audit program (iPad/web app) Presenting funding proposals to investors; i.e. Google Umbono; Angelhub.

September 2010 to December 2010 Consultant, Mobile Game Card Applications (Pty) Ltd.
As a Shareholder in this mobile software development business I acted as Consultant in the preparation of the company for a due diligence completed by poweredbyVC (Mark Shuttleworths fund managers in SA) on behalf of VC investors. o Outcome: Due diligence report positively received by Investors Round 1 and 2 VC funding secured (R2.5m first tranche and R6m second tranche) Some key clients include Media 24

Company favourably positioned for international expansion in 2011-12.

May 2008 to September 2010 Operations Director, Amplitude Investments (Pty) Ltd.

An investment holding company in the financial services industry that specialised in Asset Rental management and Debtors Factoring within the Logistics Industry. o One of the founding directors Company balance sheet at end of Year 2: R100 million Role included establishing of operational structures, sales pipeline management, marketing strategy, IT infrastructure, HR & Payroll management (18 staff members), Compliance management (i.e NCR), and oversight of corporate governance management of 8 subsidiary companies. Board and Funder reporting

wouter grov
cell : 082 3736 783 wouter@grovitygroup. com 71 leslie crescent, brackenfell, 7560

Preparing all group companies investigations by investors

for

due

dilligence

Preparing various proposals for funders Managing of R100m rental fleet of yellow metal and commercial vehicles (mainly refrigerated/tautliner/tipper combinations) Contract management Business development Managing BEE rating of company by Empowerdex

August 2005 to April 2008 Chief Operating Officer, The Vuvuzela Hotline (Pty) Ltd.
A business unit of SAB&T Ubuntu (Forensic Services), professional services firm listed on the Alt-X. www.thehotline.co.za o and www.sab-t.co.za a leading BEE

Established the business unit, including Development of corporate identity, web presence, product range and all call centre systems and procedures Some clients included the Medical Research Council, Eskom Pension and Provident Fund, Hulamin and Smit Amandla Marine etc. (Engagement level: Board, Executive management) Have been short listed on multi-million rand hotline tenders with the big four audit firms. Initiated and launched an anti-drug program as CSI initiative (in conjunction with Business Against Crime) which impacted on the life of about 5000 Western Cape learners in previously disadvantaged communities. Chairing disciplinary Accountants. hearings for SAB&T Chartered

August 2004 to August 2005 Financial planner, Liberty Life

o Assisting SMMEs financial planning. and high net worth individuals with

FICA/FAIS training Sales Training

wouter grov
cell : 082 3736 783 wouter@grovitygroup. com 71 leslie crescent, brackenfell, 7560

April 2001 to August 2004 Accounts Executive, Tip-offs Anonymous (a Deloitte venture)
o Managing and developing the extensive blue chip client profile of the Deloitte- owned niche market call centre solution provider in the Western Cape, Eastern Cape & Northern Cape. o o Consulting to some of the top listed companies and multinationals on board/executive level Some key client relationships: Shell (African Head of Risk and Board level); Parmalat (Managing Director level); New Clicks (COO Level); Pioneer Foods (FD/HR Director & Board level); Ceres Fruit Juices (FD & Board level); Heinz Foods SA (HR Director/Board level); Transhex Group (Senior Management level); Oceana Group (FD level); I&J (Senior Risk Exec level); Fresh Produce Terminals- Capespan subsidiary (FD/MD level); DEAT (Deputy DG level). o o Organising & managing events (seminars etc) Editing the firm's electronic newsletter (published to more than 200 clients on a six-weekly basis).

Jan 2002 to Jan 2003 Associate Services

(A company that is part of The Quiver Group of Companies). o o o o Marketing the company's product range to various corporate clients (including government departments) Managing relationships and service level agreements with subcontractors Editing the company's newsletter (published on a six-weekly basis) Developing of various business cases and business plans for the firms wide variety of products and projects.

&

Project

Manager,

Quiver

Corporate

Risk

April 1999 to April 2001 Managing Member & Polygraph examiner, Truth System Technologies cc. June 1997 to April 1999 Member & Polygraph examiner, Polygraph & Truth Verification Services cc.

wouter grov
cell : 082 3736 783 wouter@grovitygroup. com 71 leslie crescent, brackenfell, 7560

Dec 1996 to June 1997 Shareholder & Polygraph examiner, The Polygraph Institute of SA (Western Cape) (Pty) Ltd. Within the polygraph field I have taken responsibility for and managed the following activities:
o o o o o o o o Completed Polygraph Examiner training course at the Maryland Institute of Criminal Justice, Maryland, USA Consulting to various blue chip clients management and forensic investigations regarding personnel risk

Consulting to various clients regarding labour law compliance Conducted employment interviews on outsourced basis to various clients Instrumental in achieving and retaining of 70%+ market share in increasingly competitive market for one of the above mentioned firms Added various blue chip clients to the companys client list Turnover growth of 60%+ to +-R800 000.00 p.a achieved for one of the above mentioned companies. Client categories that were served include amongst others Financial institutions, Life & Short Term Insurers, Retail, Cash-in-Transit, SAPS, Diamond Industry & Big Four Forensic Auditors. Attendance of various meetings and seminars presented by the Institute for People Management, Association of Certified Fraud Examiners, Institute of Internal Auditors, Business Ethics Network Africa, and the American Society for Industrial Security. Technical advisor and actor in "Borderline", a HBO motion picture featuring Gina Gershon (who featured in "Face-off" opposite Nicolas Cage) and various other well-known actors. an

Education
1993-1996 B.Admin (International Relations) University of Pretoria
Award for best 3
rd

Year Public

Administration student 18 courses out of distinction 28 passed with

2001-2002

MBA (Incomplete due to lack of funds), University of Stellenbosch

wouter grov
cell : 082 3736 783 wouter@grovitygroup. com 71 leslie crescent, brackenfell, 7560

Completed MBA modules: Marketing People Management (with distinction) Labour relations Production/Operations Management General Management Communication (with distinction).

2012 -current

M.Com.

University of the Western Cape

Professional

2000-2002

Chairman of the Ethics and Legal Affairs

Committee of the Board of Directors of the Polygraph Association of South Africa

o o o Managed the drafting of a discussion framework for the regulation of the polygraph profession in South Africa Negotiated with relevant statutory bodies regarding

regulation of profession Handled all investigations regarding breaches of the code o of ethics and principles of practice of the

association. Conducted various newspaper and television interviews dealing with issues surrounding the polygraph.

Publications and Presentations

2006-2007 Ethics modules in Internal Audit Technician Learnership presented for Institute of Internal Auditors (for National

Prosecuting Authority, Municipal government, Parastatal and Private sector staff)

2001 Psychological Society of SA (PsySSA) Conference: Introductory paper to a polygraph workshop

Denton, M*. & Grov, W.J. (2004) Stakeholder cycle-based people risk management Part 1. HR Future, Aug 2004, p 45-46.

wouter grov
cell : 082 3736 783 wouter@grovitygroup. com 71 leslie crescent, brackenfell, 7560

Denton, M. & Grov, W.J. (2004) Stakeholder cycle-based people risk management Part 2. HR Future, Sept 2004, p 43-45.
*Lecturer at Stellenbosch Business School (USB)

References
Current/Most Recent Employer Name: Leon Cilliers Position: CEO Organisation/Company: Amplitude Investments Tel No: 0825642502 Cell No: 0825642502 E-mail: cilliers@iafrica.com Name: Conrad Sidego Position: Former Chairman of Board, Amplitude. Currently Mayor of Stellenbosch Organisation/Company: Amplitude Investments Tel No: Cell No: 083 272 0891 E-mail: conradsidego@gmail.com

wouter grov
cell : 082 3736 783 wouter@grovitygroup. com 71 leslie crescent, brackenfell, 7560

Training

2001-2003, Guest lecturer at University of Stellenbosch (Final year LLB group). 2001-2003, Guest lecturer at UWC (Certificate in

Forensic Examination). Presented units of workshops banks, to the forensic companies investigations and security

insurance

consultation firms. Provided in-house training to various in advanced interviewing including

techniques Sanlam.

corporate

clients,

Languages

Fluent in Afrikaans and English Conversational French (very rusty!)

Age

36

Family

Married (2 children)

Outside interests

Amateur

home

recording

studio,

Mountain

Biking, Gym, Rock climbing, Tennis, Golf. CANSA Volunteer and Regular public speaker on issue of Paediatric Cancer.

wouter grov
cell : 082 3736 783 wouter@grovitygroup. com 71 leslie crescent, brackenfell, 7560