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Payment and Tokenization for SAP

User Guide

Copyright 2011 Paymetric, Inc. All rights reserved. Paymetric and the Paymetric logo are registered trademarks of Paymetric, Inc. XiPay and XiSecure are trademarks or service marks of Paymetric, Inc. All other brand or product names may be trademarks or registered trademarks of their respective companies or organizations.
Supports: PCMA 1.5.0 and above, XiSecure SAP IK 2.1.0 and above (w/ DI) Feb ruary 2012-R2

User Guide

Contents

Table of Contents
Revision History 4

Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

. Overview . Usage Chapter 2: PCMA Reports . . . . . . . .& . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 .............. Chapter 3: DI for SAP - Retrieving Tokens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 ....... Chapter 4: Sales and Distribution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
................................................................................................................................... 16 Payment Card Authorization Response by Date ................................................................................................................................... 18 Payment Card Activity by Partner Number ................................................................................................................................... 20 Expiring Payment Card Authorizations ................................................................................................................................... 22 Orders with P-Card Payment Data and NO Card Data ................................................................................................................................... 24 Orders with Material Availability AFTER Auth Expiration ................................................................................................................................... 27 Payment Card Work List (Automated) ................................................................................................................................... 28 Documents with Payment Card Information

....... Chapter 5: Financial Accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31


................................................................................................................................... 32 Documents by Settlement Batch Number ................................................................................................................................... 34 Documents by Settlement Date Range ................................................................................................................................... 37 Reauthorize and Release Billing Documents ................................................................................................................................... 40 Reverse Clearing with Payment Card Data ................................................................................................................................... 44 Documents with Payment Card Information

Chapter 6: Receivables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Management


................................................................................................................................... 47 Open AR
.......................................................................................................................................................................... 48 Select Open Item s for Processing .......................................................................................................................................................................... 55 Clear All Open AR Item s .......................................................................................................................................................................... 61 Process Paym ent Card Paym ent via Manual Authorization .......................................................................................................................................................................... 69 Process Paym ent Card Paym ent via Blind Authorization

................................................................................................................................... 77 A/R Payments by Customer/Date ................................................................................................................................... 78 Direct AR


.......................................................................................................................................................................... 79 Apply Lum p Sum Dollar Am ount

................................................................................................................................... 92 Auto AR
.......................................................................................................................................................................... 93 Create an AR Batch Processing Variant .......................................................................................................................................................................... 97 Using a Batch Job to Process Open Item s

Chapter 7: Settlement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104


................................................................................................................................... 104 Settlement ................................................................................................................................... 115 Repeat Settlement ................................................................................................................................... 121 Manually Update Host Details of SAP Batch
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User Guide

Contents

................................................................................................................................... 122 Settlement Verification

. . . Tools Chapter 8: Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124


................................................................................................................................... 124 Determine Connection Status ................................................................................................................................... 128 Test Authorization RFC ................................................................................................................................... 132 Test Settlement RFC

..... Chapter 9: Request Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 . .......... ...... ... ......... Chapter 10: Appendix A: .Standard SAP.Payment. Card. Processing . . . . . . . . . . . . . 134
................................................................................................................................... 134 Process a document or sales order with a payment card ................................................................................................................................... 139 Change Postal Code on Sales Order ................................................................................................................................... 142 Standard SAP How-to Guide ................................................................................................................................... 148 RFC Failures

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Revision History

Revision History
Date 02/17/2012 09/13/2011 7/15/2011 Version Feb 2011-R2 Sept 2011-R1 July 2011-R1 Description of Change Added Change Postal Code on Sales Order 139 topic in the Appendix. Added General Notes About the DI SA Web GUI Token Retrieval section.
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in the DI for SAP -

Authority checks added in PCMA 1.5.0. Added notes through-out that Users should check with their PCMA/SAP System Administrators if they receive authorization denied errors. Updated for XiSecure SAP IK 2.0.0 release. Added DI for SAP - Token Retrieval 13 topic. Added references to the DI for SAP Token Retrieval Procedures wherever payment card or card numbers are entered in the PCMA reports. Added the PCMA Reports Overview and Usage 5 section.

5/31/2011

May 2011-R1

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Introduction

Introduction
PCMA is a package of robust SAP functionality that offers the following features: Process payment card payments via online, manual, or blind authorizations Post incoming and transfer payments Apply lump sum dollar amounts to an account Batch processing of payment card payments on open AR accounts Easily secure online authorizations and settlement An integrated reporting and analytic module that enhances the ability to extract pertinent payment card related data PCMA also offers the ability to plug-in to several encryption solutions for protecting payment numbers along with other sensitive data.

Audience
The PCMA User Guide is intended for use by PCMA Users and Administrators.

Purpose
The purpose of this guide is to provide end-users with the following information: An overview of the PCMA application A How-to guide to execute transactions to support your business processes. The step-by-step procedures for processing receivables, generating reports, executing settlement, and managing encryption.

PCMA Reports Overview & Usage


The Enhanced Reporting and Utilities are sets of custom reports and tools integrated into SAP. Each report was written using SAP ABAP List Viewer (ALV) functionality to provide as much SAP report manipulation functionality as possible. In each of the ALV enabled reports, users have the ability to sort, filter, subtotal, export to MS Excel, export to MS Word, save as a local file, send via SAP email as an attachment, reorder columns and save display variants among other options. Each of the reports also contains interactive elements, such as the ability to drill into any document simply by clicking on the appropriate document number. This section provides an overview of each report with a description and use case. The reports are grouped by the following areas: Sales and Distribution Financial Accounting Settlement
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Receivables Management (A/R)


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PCMA Reports Overview & Usage

Sales and Distribution Reports


Payment Card Authorization Response by Date /PMPAY/AUTHRESP Description: Use Case:
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Displays all Payment Card CSR Supervisors/managers proactively monitor card authorization responses and the authorization activity and investigate appropriate auths, current status of those responses declines or communication failures and orders. for a date/time range. Authorization Permits cleanup of data prior to the end of a CSR shift date is the only mandatory field in Better customer service/cost management by easily this report. identifying instances where customers should be contacted same-day to revalidate data. Permits immediate, interactive access of list of reports with non-approved responses and allows user to maintain card data in those orders quickly Auth metrics (as opposed to settlement) by date range, by CSR (who did what, when), by card type, by auth-response, sales-ord, doc-type, currency, MID, etc. Able to display all authorization responses of a certain type and filter out all other response types such as showing only Declines and Communication Failure responses and filtering out Approvals.

Payment Card Activity by Partner Number /PMPAY/PARTNER Description: Displays all Payment Card authorization responses and the current status of those responses for a given partner

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Use Case: Same as Payment Card Authorization Response by Date except isolated to a specific SAP customer regardless of the card number used. Can display all orders for a certain customer within a specified date range on which any credit card was used.

Expiring Payment Card Authorizations /PMPAY/EXPAUTH Description: Displays all Payment Card authorizations that will expire during a given date range (based on the authorization horizon defined in configuration) if not settled before those dates or the

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Use Case: Proactively manage the identification and reprocessing of authorizations that are due to expire (become stale) on a specific date or have previously expired within a given date range. SAP natively only identifies expired auths when an order is

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PCMA Reports Overview & Usage

Expiring Payment Card Authorizations /PMPAY/EXPAUTH

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final date on which authorizations touched for an update or for delivery or invoice processing, will be considered valid. The so the value-add is: report also has the ability to submit Scenario one: Auth expires on an order, but not due for orders, on which expired delivery for a while authorizations exist, to have new Result: Merchant exposes liability against that order as it authorizations attempted. no longer carries a valid auth PM Value-add: Permits management of this scenario and timely re-auth (or other action) to reduce this exposure Scenario two: Auth expires on an order, ultimately detected by std SAP during the DELIVERY or BILLING run/creation Result: Means scenario one has been in place for some period. Result: Delivery or Invoice can not proceed until new authorization achieved. We have user exits to make this real-time in many instances (for deliveries), but if the realtime (at time of delivery) reauth FAILS then fulfillment process WILL definitely be interrupted for this order. PM Value-add: Same as scenario one, AND permits management of this scenario and timely re-auth (or other action) PRIOR to attempting delivery or billing, to reduce reprocessing and fulfillment interruption.

Orders with Payment Card Payment Terms/Method and NO Card data /PMPAY/PAYT Description: Displays all order documents that were created with payment card Payment terms or a Payment method (both freely definable), yet contain no payment card information in the payment card screen Use Case:

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Avoid instance of not requesting payment (e.g sending an invoice stating Do not pay, paid by CC or not sending an invoice at all, under the scenario when there is actually no CC data present and therefore no auth/settle)

Orders with Material Availability after Auth Expiration /PMPAY/SCHCHK Description: Displays all order documents that contain line items with Material Use Case:

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Some customers choose to permit auth requests now for goods that will not be available much further in the future

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PCMA Reports Overview & Usage

Orders with Material Availability after Auth Expiration /PMPAY/SCHCHK Availability dates that extend beyond the date on which the authorization(s) will be considered expired

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when it is known that the auth will have already expired. E. g. requesting an auth today for goods not available for another 3 months. For these customers, proactive management of this subset of auths to know how many and how much and identify specific orders needing attention or follow-up action.

Payment Card Work List /PMPAY/VCC1 Description:

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Use Case: This enhanced version of standard SAP transaction VCC1 can be run as a scheduled batch job in addition to an interactive report. This allows for the automated Credit Release of documents on Credit Hold due to insufficient authorization.

A general purpose reporting tool that can be used to manage sales documents and deliveries associated with payment cards

Documents with Payment Card Information /PMPAY/DOCS Description: Displays all Sales Orders, Invoices and Accounting documents in a given date range on which a particular card number is referenced.

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Use Case: A customer calls the Merchant questioning a charge on their statement for which they are unfamiliar. This report allows the CSR to quickly locate all relevant documents on which the card number (token), amount and dates match in order to quickly provide the customer information about the charge for example by viewing the Invoice document. This replaces a manual search through all cleared items on a customer's account.

Financial Accounting
Documents with Payment Card Information
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/PMPAY/DOCS (same as the one listed under S&D) Description: Displays all Sales Orders, Invoices and Accounting documents in a given date range on which a particular card number is referenced. Use Case: A customer calls the Merchant questioning a charge on their statement for which they are unfamiliar. This report allows the CSR to quickly locate all relevant documents on which the card number (token), amount and dates match in order to quickly provide the customer information about the

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PCMA Reports Overview & Usage

Documents with Payment Card Information

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/PMPAY/DOCS (same as the one listed under S&D) charge for example by viewing the Invoice document. This replaces a manual search through all cleared items on a customer's account.

Documents by Settlement Batch Number /PMPAY/BATITEM Description: List all documents included in a settlement batch. This report is intended to be used to assist in the settlement reconciliation process

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Use Case: Shows full authorization info including auth-codes Enables estimation of processor fees per batch Break out (sorting/subtotals, etc) of debits/credits, card types, customers, etc Use for accurate and efficient reconciliation, and research and management of exceptions especially because of the presence of the authorization detail

Documents by Settlement Date Range /PMPAY/BATDATE Description:

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Use Case:

Lists settlement items across This report is very useful for period based reporting such as settlement batches for a given date Month-end, Quarter-end, Year-end, etc. Will display range. subtotals by credit and debit and approximate fees.

Reauthorize and Release Billing Documents /PMPAY/VFX3 Description: An enhanced version of the standard SAP transaction VFX3 (Release Billing Documents for Accounting). The results will list all billing documents which are blocked from posting to accounting due to insufficient payment card authorization.

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Use Case: This enhanced version of standard SAP transaction VFX3 can be run as a scheduled batch job in addition to an interactive report. This allows for the automated identification of Invoices on Credit Hold due to insufficient authorization, re-saving of the related Sales Order and thus a new Authorization attempt. If the Authorization is Approved, the Invoice is automatically released to Accounting.

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PCMA Reports Overview & Usage

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Reverse Clearing with Payment Card Data /PMPAY/FBRC Description: Allows a settled accounting document to be reversed when the corresponding payment card authorization has been rejected as a charge back. This will create a new accounting document with a DEBIT to the customers AR account and a CREDIT to the Bank clearing account as defined in the IMG.

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Use Case: Basically a search engine built around standard SAP transaction FBRC. This report assists in locating transactions which should be reversed from the Settlement Clearing account and posted back to the Customer AR account. This is commonly performed when the item has been rejected from a Settlement request or the customer has won a Chargeback dispute.

Receivables Management (A/F)


Open AR
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/PMPAY/OAR Description: Displays all open items (Credits and Debits) that are currently on the customers account. The user may choose any of the items, including a mixture of debits and credits, and attempt to clear the full or partial amount with a payment card or electronic check. Use Case: Allows an end-user to view open items on a customers AR account, select items against which to process a payment and enter payment details. If successful, the program posts a clearing document moving the liability from the Customer AR account (by clearing the item(s) selected) and into the appropriate Credit Card Receivable account so it can be picked up by the standard SAP Settlement program. Most commonly used for outbound collection calls on past due invoices or simply as a customer service offering allowing customers to change their method of payment from Payment Terms to Credit Card. Fills a GAP in the standard SAP business logic in which a card payment can NOT be taken directly against an Open Item on a Customers AR account in the Financial Module.

A/R Payments by Customer/Date /PMPAY/ARPAY Description:

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Use Case: An invoice was cleared with a payment through Open AR and a manager would like to know who the end user was that processed the payment. This report includes the payment document number, the number of all Open Items which were cleared by that payment, the SAP username of

This report displays all clearing documents posted by the Open AR or Auto AR programs within a given date range.

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PCMA Reports Overview & Usage

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A/R Payments by Customer/Date /PMPAY/ARPAY

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the end user who performed the payment and the Authorization response details.

Direct AR

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/PMPAY/DAR Description: Provides the ability to automatically accept credit card payment without reference to open Accounts Receivables. The program also automatically creates an open item on the customers account by posting an incoming payment document. Use Case: This functionality is similar to that of a customer sending in a check with no reference to any current open item and then requesting that the funds are placed as an open credit amount to their account. Commonly used for Downpayment functionality with a credit card. For example, if a customer has placed an order that requires a lead time to acquire materials in order to build the products and the Merchant would like a downpayment Direct AR can be used for this scenario.

Auto AR

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/PMPAY/AUTOAR Description: The Auto AR program provides the ability to automatically accept credit card payment on open Accounts Receivables in a scheduled batch job on a recurring basis. The program then automatically clears open items on a customers account by posting an incoming payment document. Use Case: Similar to the Open AR program but intended to be run as a scheduled job. Open Items must be flagged for processing during the Order creation or Invoice creation process mostly commonly by using a custom Payment Term (EX: ZAUT) on the document. When the program is executed, it identifies open items for payment, locates the card to be used for payment (by default the program uses the Default card on the Customer Master record) and attempts Authorization and clears the liability to the appropriate Credit Card Receivable account for processing by the standard SAP Settlement program.

Settlement
Settlement 104 /PMPAY/FCC1 Description: An enhanced version of the Use Case: This program offers the ability to PING the XiPay server

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PCMA Reports Overview & Usage

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Settlement 104 /PMPAY/FCC1 standard SAP transaction FCC1 (Payment Cards: Execute Settlement). before executing settlement. Standard SAP settlement posts a document clearing funds from the Payment Card Clearing account into the Bank Settlement Clearing account BEFORE determining if there is a communication error thus giving the false impression in the GL accounts that you are awaiting a deposit. The RFC connections are selected by default. If the RFC connections are not active, the program terminates immediately, leaving the funds in the Payment Card Clearing account accurately reflecting that communication with the clearinghouse has not occurred.

Repeat Settlement 115 /PMPAY/FCC2 Description: Use Case:

An enhanced version of the Has the same added benefit as /PMPAY/FCC1 above that it standard SAP transaction FCC2 verifies the RFC connection is active. (Payment Cards: Execute Settlement). This program is used to re-execute settlement after an RFC Call has failed.

Manually Update Host Details of SAP Batch 121 /PMPAY/FCC4 Description: Allows you to manually update host details of an SAP batch. Use Case: Allows for the editing of the Settlement Batch log details for a specific batch in addition to viewing the details. Helpful when SAP encounters an error and the Settlement program is unsuccessful in writing an entry to the Settlement log for a batch.

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PCMA Reports Overview & Usage

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DI for SAP - Retrieving Tokens


Token Retrieval Methods
There are four ways to retrieve a token and enter it into the Payment card field directly from SAP: Token Retrieval Method Browser Description Launches the DI Web GUI to generate a new or obtain an existing token for a given card number. The Web GUI has the option to either copy the token to the clipboard with a single click or download the token to a file. The "download to file" option from the Web GUI is a different file than the "File" Transfer Method. The file generated from the browser contains just the single token that was returned on the browser page and you can name the file and save it to any location. Clipboard Places the latest value that is currently in the Windows clipboard into the Payment card field.

Customer Master Either provides a list of tokens from the Customer Master in the Search Help dialogue box or allows you to search for a token in the Customer Master using the last four digits of the card if using the keystroke integration method. File Opens a defined .txt file that contains a list tokens that were placed in the file by copying and pasting. This can be used to store a list of tokens for commonly used credit cards so you can quickly bring up the list, select the token and continue processing your order. The file naming convention and location is configured by your SAP System Administrator. The standard naming conventions are as follows: USERID.txt (where the SAP userID is used as the filename) TOKEN.txt Note that the file naming convention is customizable via the DI Parmaters Paymetric User Exit (PUE) under DI Options in the IMG. Simply make a 'Z' or 'Y' version of the /PMENC/PEX_DI_PARAM Function Module and modify as desired.

Token Entry Integration Methods


There are two integration methods used when implementing DI for SAP as follows: Keystroke-Only Integration Method - you enter a pre-configured letter, number or special character in the credit card number field to launch (or trigger) the token retrieval method. Search Help (F4) Integration Method - you can enter a pre-configured letter, number, or special character and click the Matchcode icon to launch (or trigger) the token retrieval method or leave the field blank and click on the SAP Matchcode icon to launch the Primary retrieval method that is configured by your SAP

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DI for SAP - Retrieving Tokens

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System Administrator. o If Browser is marked as Primary, clicking the Matchcode icon opens a Browser window with the DI Web GUI URL. o If Customer Master is marked as Primary, clicking the Matchcode icon opens the Search Help dialog box and automatically displays the Tokens in the Customer master record for the defined Customer on the screen or all Customers if there is no customer number. o If File is marked as Primary, clicking the Matchcode icon opens the Search Help dialog box and displays the token(s) in the File defined in the DI configuration. Regardless, of what is set as Primary, you can always launch any configured retrieval method by entering the defined keystroke character and then clicking the Matchcode icon.

Obtain the Following from your SAP System Administrator to Use DI for SAP
1. Ask if Search Help was implemented. 2. Ask which token retrieval (or transfer) methods were configured. 3. Ask what trigger characters were configured for each of those token retrieval methods. 4. If the File retrieval method is configured, ask what file naming convention and file path are used. There are steps defined within the applicable report procedures on how to retrieve the tokens; these steps do require answers to the above questions.

Token Retrieval Procedures

Token retrieval using DI for SAP requires knowledge of certain configuration details from your SAP System Administrator. See for more information. Do NOT perform a manual copy/paste form the DI Standalone Web GUI into SAP when using DI for SAP. Use one of the sub-steps below based on the integration method. If you are using...
The DI Keystroke method for "Browser",

Then...
1. Click in the Payment card or Card number field. 2. Type the configured character for 'Browser' and then press the [Enter] key. The DI Web GUI is launched. 3. Login to the DI Web GUI. Enter the card number and click [Generate Token] button. 4. Click "Copy to clipboard". The token automatically populates in the payment card field in SAP.

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DI for SAP - Retrieving Tokens

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5. Continue to the next step.

You also have to option to Download to a file if you wish to save the token locally. The DI Search Help method for "Browser", 1. From the Payment card or Card number field, click the Matchcode press the [F4] key to launch the Browser. icon or

a. Note that if Browser is not set as the Primary retrieval method, you will need to enter the configured character for Browser and press the [Enter] key. 2. Login to the DI Web GUI. Enter the card number and click [Generate Token] button. 3. Click "Copy to clipboard", the token automatically populates in the payment card field in SAP. 4. Continue to the next step.

You also have to option to Download to a file if you wish to save the token locally. The DI Keystroke method for "Customer Master", 1. Click in the Payment card or Card number field. 2. Type the configured character for "Customer Master". a. If a Default payment card is defined for the Customer, the token is automatically populated in the field. b. If there is NO Default payment card, a message displays "No default card" and you will need to use another keystroke method. 3. Continue to the next step. The DI Search Help method for "Customer Master", 1. From the Payment card or Card number field, click the Matchcode press the [F4] key. icon or

a. If a Customer number is present on the screen, the Search Help dialog box opens and displays the tokens from the Customer Master for that Customer. b. If a Customer number is NOT present on the screen, the Search Help dialog box opens and displays all tokens from all Customer Master records. 2. Select the desired token from the dialog box. 3. Continue to the next step. The DI Keystroke method for "File", 1. Click in the Payment card or Card number field. 2. Type the configured character for "File" OR enter the character and the last four digits of the card number (e.g. F1111) and then press the [Enter] key. a. If you do NOT enter the last four digits of the card number and a Default payment card is defined for the Customer, the token for that number is populated in the field. b. If you do NOT enter the last four digits of the card number, the first token in the File is populated in the field. c. If you do enter the last four digits of the card number, the token for that card

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DI for SAP - Retrieving Tokens

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number is populated in the field. 3. Continue to the next step. The DI Search Help method for "File", 1. From the Payment card or Card number field, click the Matchcode press the [F4] key. icon or

a. If there is more than one token in the File, the Search Help dialog box opens and displays the tokens. Select the desired token form the list. b. If there is only one token in the file, that token automatically populates in the field and dialog box does not open. 2. Continue to the next step.

General Notes about the DI Web GUI


Your Organization Admin may have Card Type enabled in which case you will also see a Card Type dropdown field in addition to the credit card number field. A Luhn check is performed when you click the Generate Token button unless it is disabled by your Organization Administrator. If the Luhn check is enabled and you are tokenizing an eCheck account number or non-standard credit card, you will receive an error message that the number is not valid. Contact your DI SA Organization Administrator.

Sales and Distribution


This chapter contains procedures for the following: Payment Card Authorization Response by Date Payment Card Activity by Partner Number Expiring Payment Card Authorizations Payment Card Work List (Automated)
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Orders with P-Card Payment Data and NO Card Data


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Orders with Material Availability AFTER Auth Expiration


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Documents with Payment Card Information

4.1

Payment Card Authorization Response by Date


Purpose
This report displays all Payment Card authorization responses and the current status of those responses for a date/time range. Authorization date is the only mandatory field in this report.

Additional Information
The report shows the existing Order, Billing, and Accounting documents the authorization response is related to. These documents are found on a single row of the report if related in document flow.

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Sales and Distribution

Payment Card Authorization Response by Date

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This report contains four tabs on the selection screen: Organizational data Order status Payment Card data Additional data

Procedure

If you get an Access Denied error, contact your SAP/PCMA System Administrator as he/she controls program access. 1. Navigate to the Sales and Distribution Payment Card Authorization Response by Date menu option (program name: /PMPAY/PRE_AUTH_RES).

2. On the Payment Card data tab, select the Payment card type. 3. Click in the Card Number field and either enter the raw card number or if you are using DI for SAP, refer to the Token Retrieval Procedures 14 for details. 4. Verify the Authorization date. 5. Enter any other reporting criteria as necessary.

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Sales and Distribution

Payment Card Authorization Response by Date

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6. Click

Click

for the definition of traffic lights and color coding on this report.

7. Scroll right to view the entire report. You may click on the document and partner number fields to view the corresponding document or partner master screen.

4.2

Payment Card Activity by Partner Number


Purpose
This report displays all Payment Card authorization responses and the current status of those responses for a given partner. Customer number and partner function are the only mandatory fields in this report.

Additional Information
The report shows the existing Order, Billing and Accounting documents the authorization response is related to. These documents are found on a single row of the report if related in document flow.

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Sales and Distribution

Payment Card Activity by Partner Number

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This report contains four tabs on the selection screen: Organizational data Order status Payment Card data Additional data

Procedure

If you get an Access Denied error, contact your SAP/PCMA System Administrator as he/she controls program access. 1. Navigate to the Sales and Distribution Payment Card Activity by Partner Number menu option (program name: /PMPAY/PRE_PART_ACT).

1. On the Partner/Order data tab, enter the Customer number. 2. Click in the Partner function field and select the appropriate function from the drop down list. 3. Enter any other desired reporting criteria. 4. Click .

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Sales and Distribution

Payment Card Activity by Partner Number

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Click

for the definition of traffic lights and color coding on this report.

3. Scroll right to view the entire report.

You may click on the document and partner number fields to view the corresponding document or partner master screen.

4.3

Expiring Payment Card Authorizations


Purpose
This report displays all Payment Card authorizations that will expire during a given date range (based on the authorization horizon defined in configuration) if not settled before those dates or the final date on which authorizations will be considered valid. The report also has the ability to submit orders, on which expired authorization exist, to have new authorizations attempted. Authorization expiration date is a mandatory field.

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Sales and Distribution

Expiring Payment Card Authorizations

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Additional Information
The checkbox labeled Show invoiced authorizations? will display those authorizations that have been invoiced and posted to accounting in SAP but not yet settled. The checkbox labeled Show approved, unexpired authorizations? will display those authorizations that are still valid in the system. However, for these authorizations, the report will display the date on which the authorization will expire or the last date on which it will be valid depending on the radio button selected.

Procedure

If you get an Access Denied error, contact your SAP/PCMA System Administrator as he/she controls program access. 1. Navigate to the Sales and Distribution (program name: /PMPAY/PU_EXP_AUTH). Expiring Payment Card Authorizations

1. Enter desired report criteria. 2. Click .

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Sales and Distribution

Expiring Payment Card Authorizations

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Click

for the definition of traffic lights and color coding on this report.

3. Choose from the following options: If you want to Submit an item for authorization Then Click the checkbox next to the item(s) and click . Click to submit all selected items for a new authorization attempt. Remove an item from being submitted for authorization Click .

4.4

Orders with P-Card Payment Data and NO Card Data


Purpose
The Orders with Payment Card Payment Terms/Method and No Card Data report displays all order documents that were created with payment card Payment terms or a Payment method (both freely definable), yet contain no payment card information in the

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Sales and Distribution

Orders with P-Card Payment Data and NO Card Data

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payment screen. Document date and Payment terms or Payment method are mandatory fields.

Additional Information
The checkbox labeled Display orders w/CC requests? will display those documents where payment card information was entered, but no authorization attempt was made and/or no response was received.

Procedure

If you get an Access Denied error, contact your SAP/PCMA System Administrator as he/she controls program access. 1. Navigate to the Orders with Credit Card payment terms but NO Card data menu option (program name: /PMPAY/PRE_PAY_TERM).

1. On the Document data tab, verify the Document date. 2. Click in the Payment terms field. Click the drop down list to select the appropriate payment term. 3. Enter any other desired report criteria. 4. Click .

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Sales and Distribution

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This report can be sorted or filtered by any column as well as be exported to MS Excel. Also, all document and partner number fields allow for single-click navigation to the corresponding document or partner master screen.

4.5

Orders with Material Availability AFTER Auth Expiration


Purpose
This report displays all order documents that contain line items with Material Availability dates that extend beyond the date on which the authorization(s) will be considered expired.

NOTE: This situation will normally only occur if userexits or other means have been used to force authorizations for line items that normally would not yet be eligible for authorization.

Additional Information
Authorization expiration date is the only mandatory field.

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Procedure

If you get an Access Denied error, contact your SAP/PCMA System Administrator as he/she controls program access. 1. Navigate to the Material Avail. date AFTER Authorization Expiration date program: / PMPAY/PRE_SCH_CHK.

1. Enter Organizational data to view data for all card types, or click the Payment Card data tab to indicate a specific card. If you are using DI for SAP, refer to the Token Retrieval Procedures 14 for details. 2. Click .

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Click

to learn about the traffic lights and color coding on this report.

This report can be sorted or filtered by any column as well as be exported to MS Excel. Also, all document and partner number fields allow for single-click navigation to the corresponding document or partner master screen.

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4.6

Payment Card Work List (Automated)


Purpose
This report is an enhanced version of the standard SAP transaction VCC1 (Payment Cards: Work List). The results will list all order and/or delivery documents which are on credit hold due to insufficient payment card authorization. However, this enhanced version of the program, when run online or as a background job, can submit the order(s) found for a new authorization attempt. If the result of the authorization attempt is an approval, then standard SAP functionality will re-determine the credit status as approved. The selection screen of the standard SAP transaction VCC1 and the enhanced Paymetric version do not differ except in the title.

Procedure

If you get an Access Denied error, contact your SAP/PCMA System Administrator as he/she controls program access. 1. Navigate to the Payment Cards Work List (Automated) menu option (program name: /PMPAY/PU_VCC1).

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2. Click

The standard transaction will display a list of all order and/or delivery documents that are currently on credit hold (for any reason) but also refer to a credit card on the order document as shown below:

The enhanced Paymetric version of the program automatically selects all items and forwards the order documents for a new authorization attempt. Once the authorization response is received the credit status of the order document will automatically be redetermined based on the response.

4.7

Documents with Payment Card Information


Purpose
This report will display all Order, Billing and Accounting documents containing the payment

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card information entered on the selection screen. This report is useful in quickly finding documents related to a specific card number and can assist in answering customer service questions.

Additional Information
This report will allow searches on three document types: Sales documents Billing documents (invoices, credit/debit memos) Accounting documents You can further refine your search for each document type by entering additional search criteria.

Procedure

If you get an Access Denied error, contact your SAP/PCMA System Administrator as he/she controls program access. 1. Navigate to the Documents with Payment Card Information program: /PMPAY/ PRE_DOCS.

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1. On the Payment Card data tab, enter the Payment card type and select the Card Number. If you are using DI for SAP, refer to the Token Retrieval Procedures 14 for details.

To select multiple card types or multiple cards, click these fields as needed.

and enter the additional selections for

2. On the Organizational data tab, determine which types of document types to display.

Only the selection criteria for the document types selected is available for input. 3. Enter the required selection criteria. 4. Click .

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Click

to learn about the traffic lights and color coding on this report.

Single-click navigation to the documents as well as the Payer and Sold-to Partner Master Records is available on this report.

Financial Accounting
This chapter contains procedures for the following: Documents by Settlement Batch Number Documents by Settlement Date Range
34 37 40 28 32

Reauthorize and Release Billing Documents Reverse Clearing with Payment Card Data Documents with Payment Card Information

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5.1

Documents by Settlement Batch Number


Purpose
The results will list all documents included in a settlement batch. This report is intended to be used to assist in the settlement reconciliation process.

Additional Information
The selection screen of this report, shown below, is similar in function to the standard SAP transaction FCCR (Payment Card Evaluations).

Procedure

If you get an Access Denied error, contact your SAP/PCMA System Administrator as he/she controls program access. 1. Navigate to the Settlement batch documents by batch number program: /PMPAY/ PRE_BAT_ITEM.

1. Enter the Settlement batch number or click on the drop down list to select the batch number.

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2. Choose one of the following options: Select To

Calculate processor fees?

Display a popup box for every card type in the batch to be displayed when the program is executed The values entered in this popup box are used to calculate an approximation of the fees that you should expect to be charged by the merchant processor for the items in this batch. The approximate amounts are listed per item and as subtotal/total amounts. (Approximate fees are not calculated for credit items unless the labeled Calculate fees for credits? checkbox is checked.)

Calculate fees for credits?

Approximate fees are calculated for credit items unless the labeled Calculate fees for credits? checkbox is checked. Exclude the settlement clearing accounting document from the report allowing for subtotaling and totals to be displayed.

Exclude Settle. clear doc?

4. Click

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Also, the key fields of the report: Accounting Document number and Sold-to partner, as well as the Sales, Clearing, and Reversal document number fields allow for single-click navigation to the corresponding document or customer master record. Click to view the legend for definition of the color coding of fields. Click criteria and data statistics. to view the sort

5.2

Documents by Settlement Date Range


Purpose
This report is driven by a date range. It allows for the reporting of settlement items across settlement batches and is useful for month-end or other time period reporting of payment card settlement information.

Additional Information
This report is similar in functionality to the Documents by Settlement Batch Number 32 program. The main difference is that this report is driven by a date range rather than a single settlement batch number.

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Procedure

If you get an Access Denied error, contact your SAP/PCMA System Administrator as he/she controls program access. 1. Navigate to the List of settlement batch items by date range program: /PMPAY/ PRE_BAT_ITEM_DATE.

1. Enter the Settlement Date. 2. Choose from the following options: Select Clearing document posted Exclude Settle. clear doc? To Exclude any items from batches where a clearing document was not posted. Exclude the settlement clearing accounting document from the report allowing for subtotaling and totals to be displayed. Display items from batches where the OK checkbox is checked regardless of the status of the Errors checkbox.

OK, with or without Errors

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OK, with NO Errors

Display items from batches where the OK checkbox is checked but the Errors checkbox is NOT checked. Display items from batches where the Errors checkbox is checked regardless of the status of the OK checkbox. Display items from batches where the Errors checkbox is checked but the OK checkbox is NOT checked Display a popup box for every card type in the batch to be displayed when the program is executed

Errors, with or without OK

Errors with NO OK

Approximate processor fees?

The values entered in this popup box are used to calculate an approximation of the fees that you should expect to be charged by the merchant processor for the items in this batch. The approximate amounts are listed per item and as subtotal/total amounts. Approximate fees are not calculated for credit items unless the labeled Calculate fees for credits? checkbox is checked. Approximate fees for credits? Approximate fees are calculated for credit items unless the labeled Calculate fees for credits? checkbox is checked.

4. Click

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The key field of the report: Accounting Document number, as well as the Sales document number, Clearing document number, Reversal document number, Sold-to number, Payer number and Settlement batch number fields allow for single-click navigation to the corresponding document or customer master record. Click to view the legend for definition of the color coding of fields. Click criteria and data statistics. to view the sort

5.3

Reauthorize and Release Billing Documents


Purpose
This report is an enhanced version of the standard SAP transaction VFX3 (Release Billing Documents for Accounting). The results will list all billing documents which are blocked from posting to accounting due to insufficient payment card authorization.

Additional Information
When run as a background job, the enhanced version of the program can submit the order (s) from which these billing documents originated for a new authorization attempt. If the

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result of the authorization attempt is an approval, the program will attempt to release the billing document to accounting automatically. Several additional selection options are available in a section labeled Process release: With safety check (do not attempt to release documents simulation run) Release billing documents (automatically attempt to release all billing documents to accounting without selecting them individually)

Procedure

If you get an Access Denied error, contact your SAP/PCMA System Administrator as he/she controls program access. 1. Navigate to the Reauthorize and Release Billing Documents for Accounting program: / PMPAY/PU_VFX3.

2. Enter the Payer(s) number. 3. Enter the Sales organization. 4. In the Process release section, select With safety check to run in simulation mode OR Release Billing documents to automatically attempt to release all billing documents to accounting without selecting them individually.

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If the Error in Authorization checkbox is selected a report screen basically the same as the standard SAP transaction VFX3 listing billing documents block from posting to accounting for insufficient authorization will be displayed. 5. In the Incomplete due to section, select the reasons desired. 6. From the menu bar, select Program >> Execute in background. 7. Go to SAP transaction /nsm37.

8. Click on the desired line and click

9. Click on the line of the spool to view the spool results. The Incomplete due to column explains why the accounting documents were not created.

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When run as a background job with the Release billing documents checkbox checked the program automatically re-submits the order(s) from which the billing document originated for a new authorization attempt. If this attempt is successful the billing document will automatically be released to accounting. If the attempt is unsuccessful, drill into the document and perform the actions necessary to make the correction. When you return to the spool request screen, the item will only show is the correction was not successful.

5.4

Reverse Clearing with Payment Card Data


Purpose
This program allows a settled accounting document to be reversed when the corresponding payment card authorization has been rejected as a charge back. This will create a new accounting document with a DEBIT to the customers AR account and a CREDIT to the Bank clearing account as defined in the IMG.

This report should NOT be used to reverse a Settlement Batch clearing document! This report is intended to reverse only single items within a settlement batch. Reversal of a Settlement Batch clearing document can be performed with transaction FBRA.

Procedure

If you get an Access Denied error, contact your SAP/PCMA System Administrator as he/she controls program access. 1. Navigate to the Reverse clearing with Payment Card data program: /PMPAY/PU_FBRC

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2. You may choose to run the program by Settlement batch, Accounting document number, or Card type and Number (If you are using DI for SAP, refer to Token Retrieval Procedures 14 for details.) Enter the appropriate information. 3. Click .

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Click

to view the legend for definition of the color coding of fields.

4. Select the checkbox of the payment(s) to reverse.

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5. Click 6. Click .

. The item(s) will be highlighted green.

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The reversal document number is displayed in the Status line and in the Revers. doc column highlighted in red.

5.5

Documents with Payment Card Information


Purpose
This report will display all Order, Billing and Accounting documents containing the payment card information entered on the selection screen. This report is useful in quickly finding documents related to a specific card number and can assist in answering customer service questions.

Additional Information
This report will allow searches on three document types: Sales documents Billing documents (invoices, credit/debit memos) Accounting documents You can further refine your search for each document type by entering additional search criteria.

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Procedure

If you get an Access Denied error, contact your SAP/PCMA System Administrator as he/she controls program access. 1. Navigate to the Documents with Payment Card Information program: /PMPAY/ PRE_DOCS.

1. On the Payment Card data tab, enter the Payment card type and select the Card Number. (If you are using DI for SAP, refer to the Token Retrieval Procedures 14 for details.)

To select multiple card types or multiple cards, click these fields as needed.

and enter the additional selections for

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2. On the Organizational data tab, determine which types of document types to display.

Only the selection criteria for the document types selected is available for input. 3. Enter the required selection criteria. 4. Click .

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Click

to learn about the traffic lights and color coding on this report.

Single-click navigation to the documents as well as the Payer and Sold-to Partner Master Records is available on this report.

Receivables Management
This chapter contains procedures for the following: Open AR
47 77

A/R Payments by Customer/Date Direct AR Auto AR


78

92

6.1

Open AR
Overview
This program displays all open items (Credits and Debits) that are currently on the

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customers account. The user may choose any of the items, including a mixture of debits and credits, and attempt to clear the full or partial amount with a payment card or electronic check. Payments are posted to the same GL accounts as SD payment card payments and automatically processed by the standard SAP settlement program.

Features
The Open AR Clearing program offers the following features: Display of open items on customer account Selection of open items (debits and credits) for payment by payment card or electronic check Integration to standard SAP Payment Card Interface (PCI) Automatic posting of payment upon receipt of payment card authorization or electronic check validation Allows for partial or residual payments of open items with or without reason codes Display of partial payments related to an open item Result report detailing results of program processing. Provides links to payment documents posted or details about errors during authorization or payment posting. Allows cross-company code processing upon activation of custom user exit

6.1.1

Select Open Items for Processing Purpose


This topic describes the options for selecting open AR items for processing. There are subsequent topics that detail the actual processing of the items.

Procedure

If you get an Access Denied error, contact your SAP/PCMA System Administrator as he/she controls program access. 1. Navigate to the Receivables Management name: /PMPAY/PRE_OPEN_AR). Open AR menu option (program

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2. On the Customer information tab, enter the Customer number or click in the field and choose the Customer number from the drop down list. 3. Enter the Company Code. 4. Enter the Currency. 5. Click to populate the Customer address information. This information can be changed as needed.

The button is used to perform "blind", or non-accounting document related, authorizations. Refer to Process Payment Card Payment via Blind Authorization 69 for further instructions. Blind authorization for credits is never allowed regardless of your security permissions. 6. Click the Document information tab.

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The Document information criteria section contains options to restrict the open items selected for processing based on the Accounting Document type, Document number, Fiscal year (in which the document number falls), Document posting date, Document date, Document entry date, and Payment method or Payment terms. 7. Enter restriction criteria as necessary. 8. Click on the Processing options tab.

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9. Choose the following options as necessary: Field Process ALL open items Description Displays both open debits and open credits. When deselected, the Process Open Debits and Process Open Credits options are open for selection. Displays only open debits for processing. Displays only open credits for processing. Displays the original open items as well as any partial payments made against those open items. Open items are presented in a hierarchical view. Restricts the items displayed for processing to those items posted up to and including the specified key date. Defaults

Process Open Debits Process Open Credits Display partial payments

Open items at key date

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to the system date. Age of oldest item (days) Restricts the items displayed for processing to those that are past due by the number of days entered or are due in the future. Attempts a separate authorization for each open item selected

Authorize each item separately

Retry on communication error Automatically attempts once to reauthorize a transaction if a communication error is detected during the authorization RFC call to XiPay. If subsequent communication errors are detected for the same transaction, no additional authorization will be attempted. Stop processing after decline Stops the program from attempting authorization (assuming multiple documents are selected for processing and the checkbox Authorize each item separately is checked) for any items remaining to be processed. Manual auth when NOT approved Reauthorization on comm. error Credit Card Electronic Check Capture CVV/CID value? When selected, presents a popup box for entering a manual authorization after a non-approval response is received during an authorization attempt. When selected, automatically attempts reauthorization when a communication error is detected during the authorization RFC call to XiPay. Select to process credit card payments. Select to process electronic check payments. Allows the entry of the CVV/CID security code for the card.

Addn'l info for UK Debit Cards Allows the entry of a Payment Card Suffix and Valid From Date as required by some EU debit card types. Default Action code to be used Manual Input Allowed The special handling default code which indicates whether you are processing only ECP US or ECP for US and Canada. Allows you to manually enter a special handing code for ECP payments during the clearing process.

10.Click the Doc. Posting Options tab.

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11.Choose the following options as necessary: Field Enter reference number (text) Enter Document Header Text Description This value is used as the reference number text for all clearing documents which will be created and may be changed. This value is used as the document header text for all clearing documents which will be created. When not checked, a popup box for entry of a Document Header Text will appear prior to each clearing document creation. This text is free form.

Customer clearing text Text displayed on the Customer line on the clearing document which will be created. This value may be changed. Payment line item clear. text Clearing document type Document date Posting date Text displayed on the Payment Card Clearing GL account line on the clearing document which will be created. This value may be changed. Determines what document type the clearing document will be. Defaulted to the system date and determines what the clearing documents document date will be. Defaulted to the system date and determines what the clearing documents posting date will be.

Payment Debit Posting Defaulted to 40 - the posting key to be used on the clearing

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Key Payment Credit Posting Key Profit Center BDC Run mode

document when posting a DEBIT payment Defaulted to 50 - the posting key to be used on the clearing document when posting a CREDIT payment Complete this field to set the profit center ensuring the open AR items go to the appropriate G/L payment card clearing account. Determines what screens to display when the clearing document is posted using standard SAP transaction FB05. By default, the field is set to N so that no screens are shown.

If the value in the BDC Run Mode field is changed, the user will be shown a popup message after clicking to view the list of open items for the customer warning that results are not guaranteed and that you may proceed at your own risk. Post as incoming payment Post as transfer payment Partial payment Dictates what type of payment will be posted on the clearing document. Dictates what type of payment will be posted on the clearing document. Relevant only if a partial payment is made against an open item. This field causes a payment to be posted with reference to the original item. Relevant only if a partial payment is made against an open item. This field causes the original item to be cleared completely with the remaining open amount posted as a new open item. Allows for a reason code to be defaulted on all open items when the open items are displayed. If a partial or residual payment is made, this reason code is used to add additional description to the payment explaining why it was not a full payment.

Residual item

Payment item reason code

Ignore discounts (use When checked, all discounts associated with the Terms of gross) Payment on the open item are disregarded and payment is made for the full open item amount .

12.Click the Misc. Options tab.

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13.Select options as necessary. 14.Choose one of the following processing options to continue: To View a list of open items, Clear all open items via an Online Authorization, Process a manual authorization, Process a blind authorization, Click .

Go to the Clear All Open AR Items via an Online Authorization 55 topic. Go to the Process Payment Card Payment via Manual Authorization 61 topic. Go to the Process Payment Card Payment via Blind Authorization 69 topic.

6.1.2

Clear All Open AR Items PURPOSE


This option will attempt a real-time, online authorization through the SAP standard RFC interface for the CA-PCI.

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Procedure

If you get an Access Denied error, contact your SAP/PCMA System Administrator as he/she controls program access. 1. Select Open Items for Processing
48

2. To select an open item for processing, click on the selection checkbox at the beginning of the open item row and then click .

The Open amount is added to the to the Amount to process title line total. Included items are highlighted green.

To remove an open item from processing, click on the selection checkbox at the beginning of the open item row and then click title line total. 3. Click . The amount is removed from the Amount to process

to attempt a new authorization.

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The card marked on the Customer's master record as the DEFAULT card is listed first. To select another card stored on the customer's master record that is not listed, select Other Credit Card to enter the card details to be used.

4. Use the following table to determine your next action: If are processing... A credit card payment using the default card from Master Data, Then... A dialog box displays prompting you to confirm the Authorization.

Click [Yes] and continue to the next step. A credit card payment using a different card, A dialog box displays prompting you to enter the card information.

Complete the fields, click

and continue to the next step.

If you are using DI for SAP, refer to the Token Retrieval

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If are processing...

Then... Procedures
14

for details.

An eCheck payment,

A dialog displays prompting you to enter the ECP information.

Complete the fields, click

and continue to the next step.

US RDFI number is the bank routing number. 5. The standard SAP message Authorization is being carried out displays in the status line indicating that the authorization RFC has been called. 6. The Authorization attempt response is received.

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6. Press Enter or click to update the display of the Open item view. The open amount of the previously selected items is decreased to reflect the payment received and ALL items previously selected are de-selected. Also, the Amount to process title line is returned to an amount of 0.00 USD.

The newly posted clearing document number displays in the status line.

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7. Click

to view the Results Report.

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To apply either a partial or residual amount, overwrite the amount in the Amount to process column. This allows accurate amount to be authorized. The assigned reason code will determine how the outstanding amount is applied.

6.1.3

Process Payment Card Payment via Manual Authorization Purpose


This option allows the entry, at any time, of an authorization number, authorization reference code (XiPay transaction ID) and authorization amount received from an external source (ex.: over the phone) and does not attempt an online authorization through the SAP standard RFC interface for the CA-PCI. The GL account and Merchant ID to be posted to are determined using the Account Determination sequence defined in configuration (see Configuration). From this point the transaction is processed as if the authorization had indeed been obtained through an online authorization.

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This option may not be used when displaying open CREDIT items or for amounts less than or equal to zero when processing all items.

Procedure

If you get an Access Denied error, contact your SAP/PCMA System Administrator as he/she controls program access. 1. Select Open Items for Processing
48

To select an open item for processing, click on the selection checkbox at the beginning of the open item row and then click . This will also add the value of the selected open item to the Amount to process title line total.

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To remove an open item from processing, click on the selection checkbox at the beginning of the open item row and then click . This will also subtract the value of the selected open item to the Amount to process title line total. 2. Click .

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The card marked on the Customer's master record as the DEFAULT card is listed first. To select another card stored on the customer's master record that is not listed, select Other Credit Card to enter the card details to be used. If you are using DI for SAP, refer to the Token Retrieval Procedures 3. Choose the payment method and click .
14

for details.

4. Enter the Authorization number, Authorization reference code, and the authorized amount in the pop-up box and click .

5. Review the information in the pop-up box and click

to continue.

When is selected, the payment is processed and a payment document is posted. The document number is displayed in the status line.

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6. Click

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7. Scroll to the right to view the processing message in the Description field.

Partial Payments
In this scenario, because full payment for document 90001273 has now been received, the Open amount, Curr., and Amount paid fields for this document have been highlighted in green to indicate full payment has been received and the Amount to process title line and Amount to process column have been reset to 0.00 USD. At this point additional items may be selected for processing for this customer / company code / payment card combination. The user may also exit out of the transaction and change the customer or payment card information to continue.

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Two (2) partial payments: one payment for 100.00 USD (document 14000398) and another payment for 8.25 USD (document 14000399) have been received for the full amount of open item 90001273. These payments can now be auto-cleared against document 90001273 using transaction F.13 (or similar) for Automatic Clearing. The effect of this will be to clear and close all three documents in the customers AR. The settlement program also indicates that the 8.25 USD payment for document 14000399 is seen along with the 100.00 USD payment for document 14000398 and both are ready to be transmitted in the next settlement batch as shown below.

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6.1.4

Process Payment Card Payment via Blind Authorization


This topic includes procedures for: Processing a blind authorization
69 71

Processing a payment card payment using a blind authorization

Purpose
This option allows an existing blind authorization and any item(s) on the Open item overview to be cleared at any time. This process does NOT attempt an online authorization through the SAP standard RFC interface for the CA-PCI. The GL account and Merchant ID to be posted to are determined using the Account Determination sequence defined in configuration. From this point, the transaction is processed as if the authorization had indeed been obtained through an online authorization.

This option may not be used when displaying open CREDIT items or for amounts less than or equal to zero when processing ALL items.

The blind authorizations are NOT submitted for settlement until they are applied to an accounting document in SAP. This means they will NOT be listed as a charge on the customers card statement until they have been submitted for settlement.

Procedure

If you get an Access Denied error, contact your SAP/PCMA System Administrator as he/she controls program access.

Receive Blind Authorization

Processing blind authorizations 1. Select Open Items for Processing


48

2. On the Customer information tab, enter the Customer number or click in the field and choose the Customer number from the drop down list. 3. Enter the Company Code. 4. Enter the Currency. 5. Press [Enter] key to populate the Customer address information. This information can be changed as needed. 6. In the Customer info group box, click .

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The card marked on the Customer's master record as the DEFAULT card is listed first. To select another card stored on the customer's master record that is not listed, select Other Credit Card to enter the card details to be used. If you are using DI for SAP, refer to the Token Retrieval Procedures 7. Choose the payment method and click .
14

for details.

8. Enter the amount to be authorized against the card selected.

9. Select to make an authorization. The standard SAP message Authorization is being carried out is displayed in the status line indicating that the authorization RFC has been called.

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When a non-approved response is received, the opportunity to enter a manual authorization is given if the checkbox Manual auth when NOT approved checkbox is selected under Processing options. If not selected, the following screens do not apply.

Process Payment Card Payment using a Blind Authorization


1. Navigate to the Open AR: Clear Customer open items with payment cards program: / PMPAY/PRE_OPEN_AR. 2. On the Customer information tab, enter the Customer number or click in the field and choose the Customer number from the drop down list. 3. Enter the Company Code. 4. Enter the Currency. 5. Click to populate the Customer address information. This information can be changed as needed.Select Open Items for processing. 6. Click .

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7. To select an open item for processing, click on the selection checkbox at the beginning of the open item row and then click . This will also add the value of the selected open item to the Amount to process title line total.

To remove an open item from processing, click on the selection checkbox at the beginning of the open item row and then click . This will also subtract the value of the selected open item to the Amount to process title line total. 8. Click .

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9. Select an existing authorization by clicking on the line and click double-click on the line.

, or simply

If an existing authorization is selected which is LESS than the value of the Amount to process title line in the system will display a popup box indicating that the values in the Amount to process column field of the selected open items must be adjusted to be EQUAL to or LESS than the existing authorization selected.

10. Click to process the payment using the existing authorization number and authorization amount selected, clearing the open item(s) selected. The payment is processed, the selected open item(s) are cleared, and a clearing document is posted. The document number is displayed in the status line. In the example below, because the existing authorized amount of 100.00 USD exceeded the open item amount for document 7, the line for this document has been removed from the display and the Amount to process title line has been reset to 0.00 USD. At this point additional items may be selected for processing for this customer / company code / credit card combination. The user may also exit out of the transaction and change the customer or credit card information to continue. The screen below shows the results of clearing document 7 using an existing authorization.

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6.2

A/R Payments by Customer/Date


Purpose
This report displays payment documents made by payment card through OPEN and AUTO AR.

Additional Information
The selection screens allow for customer data, clearing document data, a display variant as well as payment card data, where the authorization date or date range is required.

Procedure

If you get an Access Denied error, contact your SAP/PCMA System Administrator as he/she controls program access. 1. Navigate to the AR Payment Card payments by customer/date program: /PMPAY/ PRE_AR_PAY.

m 1. Enter the Customer number or select the number from the drop down list. 2. Enter the Company code and Currency.

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3. Enter any other report defining criteria. 4. Click .

6.3

Direct AR
Overview
This topic describes the basic operation and function of Direct AR for SAP. The Direct AR program provides the ability to automatically accept credit card payment without reference to open Accounts Receivables. The program also automatically creates an open item on the customers account by posting an incoming payment document.

This functionality is similar to that of a customer sending in a check with no reference to any current open item and then requesting that the funds are placed as an open credit amount to their account. The Direct AR program automatically attempts to obtain an authorization with the credit card details entered in the program and, if authorization is received, post an incoming payment to reflect either a DEBIT or CREDIT to the customers account. Payments are posted to the same GL accounts as SD credit card payments and automatically processed by the standard SAP settlement program.

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Features
The Direct AR Clearing program offers the following features: Posting of an open CREDIT to a customers account as a result of successfully DEBITING the customers credit card either automatically or manually Posting of an open DEBIT to a customers account as a result of successfully CREDITING the customers credit card either automatically or manually Ability to determine posting keys to be used via the selection screen Integration to standard SAP Payment Card Interface (PCI) Result report detailing results of program processing. Provides links to payment documents posted or details about errors during authorization or payment posting

6.3.1

Apply Lump Sum Dollar Amount Purpose


The primary purpose of the Direct AR program is to allow the direct posting of lump sum debits or credits to a customers AR account with a payment card. The program also automatically creates an open item on the customers account by posting an incoming payment document. This functionality is similar to that of a customer sending in a check with no reference to any current open item and then requesting that the funds are placed as an open credit amount to their account.

Additional Information
The Direct AR clearing program may be run in either manual or batch mode.

Procedure

If you get an Access Denied error, contact your SAP/PCMA System Administrator as he/she controls program access. 1. Navigate to the Receivables Management /PMPAY/PRE_DAR). Direct AR menu option (program name:

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2. On the Customer Info tab, enter the Customer Number or click the drop down list to select. 3. Enter the Company Code. 4. Enter the Currency. 5. Press or Enter. The Customer Address Information sections will be populated by information from the customer master. This information can be overwritten, if necessary. 6. Click on the Payment Card info tab.

The payment card information defaults from the Customer's Master Data if specified. Note that DI for SAP is NOT available for Direct AR at this time.

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7. In the Debit/Credit selection section, choose one of the following options: Field Post Debit (Credit Customer) Description a DEBIT charge to appear on the customers credit card statement and a CREDIT will be posted to the customers AR account in SAP a CREDIT charge to appear on the customers credit card statement and a DEBIT will be posted to the customers AR account in SAP

Post Credit (Debit Customer)

8. Enter the Amount to be processed. If a default payment card is stored on the customer's master record, the details of that card will automatically populate the appropriate fields. 9. Enter the details of the Payment card if they have not defaulted. If the Card CVV/CID value is present, the checkbox will automatically be de-selected. 10.On the Doc posting options tab, verify the reference number (text) and document date.

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Authorize Online

11.On the Payment Card info tab, click

The system will attempt to connect via a TCPIP RFC call to XiPay. The Payment Card details, amount to be processed, and address information from the Customer info tab will be sent through the SAP Payment Card Interface (PCI) and forwarded by XiPay to the clearinghouse. Once the response from the clearinghouse is received by XiPay it will be returned into SAP and a popup box showing the results will appear. 12.Choose from the following options: If authorization is Approved, Unapproved, Then Go to the next step. Go to step 17
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13.Click . (A payment document is posted using the approval details received from the clearinghouse.)

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14.Click on the document number in the Payment Doc column to view the payment document. If a document could NOT be posted, it is recommended that the Direct AR program be run in BDC mode A to try to determine why the document could not be posted. Often, this is due to a change to the field status group of the Credit Card Receivable account making a field required that the Direct AR program does not supply.

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The posting to the Credit Card Clearing account will be picked up by the standard SAP settlement program the next time it is executed for this GL account. 15.Double-click on line one of the document to display the detailed posting to the Credit Card Clearing account. To view the credit card data, navigate to Extras->Payment card data . 16. The system task is complete.

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17.Click

18.Choose one of the following options: If The Manual auth when NOT approved checkbox was selected, Then 1. A popup box will be displayed to enter an Authorization and/or Authorization reference code (XiPay transaction ID) obtained outside of SAP.

2. Enter the Auth no. and Auth.refer.code.

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The Auth.refer.code field should ONLY be populated with a XiPay Transaction ID. Do NOT enter any information in this field other than a XiPay Transaction ID. FAILURE TO FOLLOW THIS RECOMMENDATION MAY RESULT IN LOST OR CORRUPTED DATA ON THE XIPAY DATABASE. 3. Click .

4. The system task is complete. The Manual auth when NOT approved checkbox was not selected Return to the Payment Card info tab to enter process a manual authorization. Continue with step 19 87 .

Manual Authorization
19.On the Payment Card info tab, scroll down to the Manual authorization details section.

The Debit/Credit Selection and Payment Card details sections must be completed prior to using manual authorization. 20.Enter the Authorization no. obtained outside of the SAP system. 21.Enter the XiPay Trans ID.

The Auth.refer.code field should ONLY be populated with a XiPay Transaction ID. Do NOT enter any information in this field other than a XiPay Transaction ID. FAILURE TO FOLLOW THIS RECOMMENDATION MAY RESULT IN LOST OR CORRUPTED DATA ON THE XIPAY DATABASE. 22.Click .

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Because the authorization details were entered manually, there will be no values in the Address verification and CVV check response codes. 22.Click . (A payment document is posted using the approval details received from the clearinghouse.)

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23.Click on the documented listed in the Payment Doc column to open the payment document.

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24.Double-click line one of the document, the posting to the Credit Card Clearing account to display a detail screen for the posting. To view the credit card data, navigate on the menu to Extras->Payment card data.

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6.4

Auto AR
Overview
The Auto AR program provides the ability to automatically accept credit card payment on open Accounts Receivables in a scheduled batch job on a recurring basis. The open items may be processed individually or as a group. The program then automatically clears open items on a customers account by posting an incoming payment document. By default, the Auto AR program automatically attempts to obtain an authorization with the default card stored on a customers master record and, if authorization is obtained, clears the open DEBIT items that are currently on the customers account. Payments are posted to the same GL accounts as SD credit card payments and automatically processed by the standard SAP settlement program. This program can be customized. Customizations are made via the Paymetric user exits (or PUEs) which are defined in the following features section. You should check with your PCMA System Administrator to see if any customizations have been made.

Features
The Auto AR Clearing program offers the following features: A Paymetric user exit (PUE) which allows you to customize the filtering of customers that have open items to be processed by Auto AR. A PUE that allows the billing doc as an import parameter to find credit card details for clearing open items in Auto AR. A PUE that allows you to customize how to find customers with open items to be processed by Auto AR. Default clearing of Debit open items with default credit card on customer master record (can also choose to clear Credit open items) Can process sum total of all open items or each item individually Can process only those open items with a due date within a certain number of days as specified on the selection screen Integration to standard SAP Payment Card Interface (PCI) Automatic posting of payment to clear the open item(s) upon receipt of credit card authorization A posting routine PUE to allow customization of where the profit center determination occurs (e.g. from the SD billing document). Result report detailing results of program processing. Provides links to payment documents posted or details about errors during authorization or payment posting A posting routine that allows cross company code posting to a payment card account

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6.4.1

Create an AR Batch Processing Variant Purpose


This topic discusses creating a variant for easily executing automatic batch processing of open AR items.

Additional Information
A variant should be created to easily recall the processing and reporting options for execution as necessary to perform automatic reconciliation of AR items.

Procedure

If you get an Access Denied error, contact your SAP/PCMA System Administrator as he/she controls program access. 1. Navigate to the Receivables Management Auto AR: Clear Customer Open Items with Payment Card menu option (program name: /PMPAY/PRE_AUTO_AR). 2. On the Customer info tab, update the following required and optional fields: Field Customer Account group Company Code Currency Payment method (on customer) Payment terms (on customer) Definition The customer number assigned in SAP; Required field. Range selection allowed. Limits the open AR items to be cleared by Account group. Limits the open AR items to be cleared by company code. Limits the open AR items to be cleared by Currency type for the clearing items. Limits the Customers that are selected based on Payment method. Range selection allowed. Limits the Customers that are selected based on Payment terms. Range selection allowed. Commonly-used trading terms that comply with the standards established by the International Chamber of Commerce (ICC). Incoterms For example, if goods are shipped through a port of departure, the appropriate Incoterm might be: FOB ("Free On Board"). You can provide further details (such as the the name of the port) in the secondary Incoterm field as in "FOB Boston".

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Contains the text that appears on the customer clearing Customer clearing entry. The value defaults, but may be modified as text desired. Payment line item Contains the explanatory text for the payment GL line clear.text item. The value defaults, but may be modified if desired Authorization RFC Defaults to the required RFC name based on Paymetric destination requirements Encryption RFC destination Layout Defaults to the required RFC name based on Paymetric requirements. This value may need to be amended if an older version of Paymetric Encryption is in use. Provides the ability to use a screen variant.

3. Click the Document info tab. 4. Update the following required and optional fields: Field Document type Document number Fiscal year Reference Baseline payment date Posting date Document date Entry date Definition Specifies the open AR document type that you want to clear. Specifies the open AR document number(s) that you want to clear. The fiscal year of the designated document numbers. Identifies open AR items to be processed by the data entered in the reference field on the FI document. Identifies open AR items to be processed based upon a specified baseline payment date. Identifies open AR items to be processed based upon a specified posting date. Identifies open AR items to be processed based upon a specified document date. Identifies open AR items to be processed based upon a specified entry date. Identifies open AR items with the specified payment block. This allows you to display a report of blocked items for further review. Identifies open AR items with the specified dunning block. This allows you to display a report of dunned items for further review. Identifies open AR items to be processed based upon a specified payment method on the document. Identifies open AR items to be processed based upon a

Payment block

Dunning block Payment method (on document) Payment terms

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(on document) Reason code

specified payment terms on the document. Identifies open AR items to be processed based upon a specified reason code on the document.

5. Click the Processing options tab. 6. Update the following required and optional fields: Field Definition

If selected, processes all open debits and credits based Process ALL open upon the criteria you entered on the various tabs. When items not selected, items must be selected individually to process. Process Open Debits Process Open Credits This field is enabled by de-selecting the Process All open items field. Select this radio button to process open debits only. This field is enabled by de-selecting the Process All open items field. Select this radio button to process open credits only. If checked, the program automatically clears all open items found without displaying the list of items on the screen for the user to select.

Process items automatically

Check this field when creating a variant for execution of the program in a schedule batch job. If checked, attempts a separate authorization for each open item selected. Commonly used when the aggregate amount of open items exceeds configured maximum authorization amount. Automatically attempts once to reauthorize a transaction if a communication error is detected during the authorization RFC call to XiPay. If subsequent communication errors are detected for the same transaction, no additional authorization is attempted. If multiple items for a customer are selected for processing (when processing each item separately) and the checkbox Stop processing after decline is checked, the program does not attempt further authorization after a non-approval response is received. For example, if 5 items are selected for processing with separate authorizations and a non-approval response is received for the 3rd item, the program does not attempt an authorization for items 4 & 5 under the assumption that more non-approval responses will be received. This

Authorize each item separately

Retry on communication error

Stop processing after decline

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Field

Definition prevents incurring processing fees for transactions that have a high probability of non-approval.

7. Click the Doc. posting options tab. 8. Update the required and optional fields: Field Enter reference number (text) Reference Enter Document Header Text Definition When checked, the Reference field is open for input. Defaulted with the text CC Auto Clear. This value is used as the reference number text for all clearing documents which will be created. When checked, the Document Header Text field is open for input.

Document Header This value is used as the document header text for all Text clearing documents which will be created The Clearing document type defaults to a Customer Clearing document payment document type of DZ. The document type type selected in this field will be the document type of the clearing document posted by the program. Document date Posting date Payment Debit Posting Key Payment Credit Posting Key The Document date is defaulted to the current system date. The Posting date field defaults to the current system date. The Payment Debit Posting Key defaults to 40 . Accept the default. The Payment Credit Posting Key defaults to 50. Accept the default. The BDC Run mode field determines what screens to display when the clearing document is posted. By default the field is set to N so that no screens from the clearing document being posted are shown. If either A (display all screens) or E (display errors) are chosen the following warning message will be displayed. Controls how the clearing document is posted Controls how the clearing document is posted

BDC Run mode

Post as incoming payment Post as transfer payment

9. Click the Reporting Options tab.

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10.Update the required and optional fields: Field Show results report AR Acct Determination Proced. Debit limit Credit limit Definition When checked, determines how processing results are displayed. Select either When exiting program or After each authorization run. For reference only Sets the max debit value Sets the max credit value

11.From the menu bar, select Goto >> Variants >> Save as Variant. 12.Enter Variant name and Description. 13.Select the checkbox for background processing. 14.Click .

6.4.2

Using a Batch Job to Process Open Items Purpose


The primary purpose of this program is to allow the scheduled, automated clearing of open items on customers AR accounts with credit card payments.

Additional Information
The Auto AR program automatically attempts to obtain an authorization with the default card stored on a customers master record and, if authorization is obtained, clears the open DEBIT items that are currently on the customers account. Payments are posted to the same GL accounts as SD credit card payments and automatically processed by the standard SAP settlement program. The Auto AR Clearing program offers the following features: Default clearing of Debit open items with default credit card on customer master record (can also choose to clear Credit open items) Can process sum total of all open items or each item individually Can process only those open items with a due date within a certain number of days as specified on the selection screen Automatic posting of payment to clear the open item(s) upon receipt of credit card authorization Result report detailing results of program processing. Provides links to payment documents posted or details about errors during authorization or payment posting

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Procedure

If you get an Access Denied error, contact your SAP/PCMA System Administrator as he/she controls program access. 1. Navigate to the Receivables Management Auto AR: Clear Customer Open Items with Payment Card menu option (program name: /PMPAY/PRE_AUTO_AR).

2. Click

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3. Highlight variant and click

4. From the menu bar, select Program >> Execute in background.

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5. Click 6. Click run. 7. Click

. or click Program >> Execute in background to schedule a batch job

8. To view the job output, enter /nsm37.

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9. Click

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10.Select the checkbox next to the job to view. 11.Click .

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12.Click

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13.The results of the batch run are displayed.

Settlement
This chapter contains procedures for the following: Settlement 104 Repeat Settlement 115 Manually Update Host Details of SAP Batch 121 Settlement Verification 122

7.1

Settlement
Purpose
This report is an enhanced version of the standard SAP transaction FCC1 (Payment Cards: Execute Settlement).

Additional Information
Several additional selection options have been made available in the Enhanced processing parameters section. This program offers the ability to PING the XiPay server

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before executing settlement. The standard SAP version of settlement will post a document clearing funds from the Payment Card Clearing account into the Bank Settlement Clearing account BEFORE determining that there is a communication error thus giving the false impression in the GL accounts that you are awaiting a deposit. The RFC connections are selected by default. If the RFC connections are not active, the program will terminate immediately, leaving the funds in the Payment Card Clearing account accurately reflecting that communication with the clearinghouse has not occurred. Settlement is normally executed by batch but in certain instances may need to be executed manually. This topic contains the following sections: Batch Settlement Run 105 Manual Settlement Run 111

Batch Settlement Run

If you get an Access Denied error, contact your SAP/PCMA System Administrator as he/she controls program access.

Read this procedure thoroughly before executing the batch. 1. Navigate to the Settlement PU_FCC1). Settlement menu option (program name: /PMPAY/

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2. Enter the Company Code and GL Account. 3. In the Processing parameters section, the Update run checkbox is unchecked to execute a trial run. To execute a production run, select the Update run checkbox. 4. Select the desired Enhanced processing parameters.

Field Get CCDATA function

Value Lists the function module used to accumulate the Additional data from the invoice(s) for Level II/III reporting Defaults to selected. Shows the RFC destination to be used in a field labeled Xipay Settlement dest. If this RFC cannot be reached when the program is first executed, the program terminates immediately.

Ping Settlement RFC?

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Important: This RFC Destination defaults from the PCMA Execution Settings. You can enter a different value to override the default during runtime. If you need to run this program in the background with a different RFC Destination than the default, change it and save as a Variant. Then use the Variant when scheduling batch processing. Ping Encryption RFC? Defaults to selected. Shows the RFC destination to be used in a field labeled Xipay Encryption dest. If this RFC cannot be reached when the program is first executed, the program terminates immediately.

Important: This RFC Destination defaults from the PCMA Execution Settings. You can enter a different value to override the default during runtime. If you need to run this program in the background with a different RFC Destination than the default, change it and save as a Variant. Then use the Variant when scheduling batch processing. Exclude UNDECRYPTED items? Defaults to selected. Any items not properly decrypted due to RFC errors will be excluded from that settlement run and left in the Payment Card Clearing account to be processed on a subsequent settlement run. Defaults to selected. When unchecked, will bypass SAPs security object checks on V_VBRK_VKO or V_VBRK_FKA for passing Additional Data. This should only be unchecked, if need be, when processing Level I transactions. Level II and III transactions require the Additional Data be sent.

Auth Check for Additional Data

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As of February 2005 the activity A does not exist in any release of R/3 for security objects V_VBRK_VKO or V_VBRK_FKA. However, this enhancement mimics code in function module SD_CCARD_SELECT_AND_FILL_XDATA. A call is made to function module RV_INVOICE_DOCUMENT_READ with a value of ACTIVITY = A. If the checks fail then no data is read from the invoice. Replace auth w/sys. date Open CCard fields for input? The date of settlement sent to the clearinghouse is defaulted to the system date. Allows modification of several important fields in a new screen showing all items available for settlement prior to transmission to the clearinghouse ONLY FOR EMERGENCIES as the changes are NOT updated in the SAP database. Prevents new screen showing items available for settlement from being shown, selects all items automatically as does the standard settlement report. Use when setting up a variant for nightly batch runs.

Settle ALL items automatically

When executing settlement in BATCH mode, it is imperative to check Settle ALL items automatically, otherwise no records will be found. Settle INTERNALLY in SAP only Uses function CCARD_SETTLEMENT_SIMULATION rather than transmitting data to the middleware ONLY FOR EMERGENCIES.

4. From the menu bar, select Program >> Execute in background. 5. Go to /nsm37.

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6. On the Job Overview screen, select the checkbox of the line of the desired job to view and click .

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7. Click

view the spool results.

8. Successful processing results look as follows:

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With the Ping Settlement RFC? option selected (as defaulted), RFC connection error results look as follows:

Refer to RFC Failures 148 for more information. If the Ping Settlement RFC? option is de-selected, RFC connection results are only identified by a zero amount in the Amount to settle field.

Manual Settlement Run


1. Navigate to the Execute Settlement - ENHANCED program: /PMPAY/PU_FCC1.

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2. Enter the Company Code and GL Account. 3. In the Processing parameters section, the Update run checkbox is unchecked to execute a trial run. To execute a production run, select the Update run checkbox. 4. Select the desired Enhanced processing parameters.

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5. Select the line items to settle. 6. Click .

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7. Click

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7.2

Repeat Settlement
Purpose
This report is an enhanced version of the standard SAP transaction FCC2 (Payment Cards: Execute Settlement). This program is used to re-execute settlement after an RFC Call has failed.

Additional Information
Several additional selection options have been made available in the Enhanced processing parameters section. This program offers the ability to PING the XiPay server before executing settlement. The standard SAP version of settlement will post a document clearing funds from the Payment Card Clearing account into the Bank Settlement Clearing account BEFORE determining that there is a communication error thus giving the false impression in the GL accounts that you are awaiting a deposit. The RFC connections are selected by default. If the RFC connections are not active, the program will terminate immediately, leaving the funds in the Payment Card Clearing account accurately reflecting that communication with the clearinghouse has not occurred.

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Procedure

If you get an Access Denied error, contact your SAP/PCMA System Administrator as he/she controls program access. 1. Navigate to the Repeat Settlement - ENHANCED program: /PMPAY/PU_FCC2.

2. Enter the Settlement Run Num or click the drop down list. 3. Select the desired Enhanced processing parameters.

When executing settlement in BATCH mode, it is imperative to check Resubmit ALL automatically, otherwise no records will be found. Field Update run Get CCDATA function Value Differentiates between a simulation run and an update run not checked by default. Lists the function module used to accumulate the Additional data from the invoice(s) for Level II/III reporting.

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Ping Settlement RFC?

Defaults to selected. Showing the RFC destination to be used in a field labeled Xipay Settlement dest. If this RFC cannot be reached when the program is first executed the program terminates immediately.

Important: This RFC Destination defaults from the PCMA Execution Settings. You can enter a different value to override the default during runtime. If you need to run this program in the background with a different RFC Destination than the default, change it and save as a Variant. Then use the Variant when scheduling batch processing. Ping Encryption RFC? Defaults to selected. Showing the RFC destination to be used in a field labeled Xipay Encryption dest. If this RFC cannot be reached when the program is first executed the program terminates immediately.

Important: This RFC Destination defaults from the PCMA Execution Settings. You can enter a different value to override the default during runtime. If you need to run this program in the background with a different RFC Destination than the default, change it and save as a Variant. Then use the Variant when scheduling batch processing. Exclude UNDECRYPTED items? Defaults to selected. Any items not properly decrypted due to RFC errors will be excluded from that settlement run and left in the account to be processed on a subsequent settlement run. Defaults to selected. When unchecked, will bypass SAPs security object checks on V_VBRK_VKO or V_VBRK_FKA for passing Additional Data. This should only be unchecked, if need be, when processing Level I transactions. Level II and III transactions require the Additional Data be sent.

Auth Check for Additional Data

As of February 2005 the activity A does not exist in any release of R/3 for security objects V_VBRK_VKO or V_VBRK_FKA. However, this enhancement mimics code in function module SD_CCARD_SELECT_AND_FILL_XDATA. A call is made to function module RV_INVOICE_DOCUMENT_READ with a value of ACTIVITY = A. If the checks fail then no data is read from the invoice.

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Resubmit settled batch?

Allows the resubmission of batch information considered successfully settled in the settlement log transaction FCC4

Open CCard fields for input? Allows modification of several important fields in a new screen showing all items available for settlement prior to transmission to the clearinghouse ONLY FOR EMERGENCIES as the changes are NOT updated in the SAP database Resubmit ALL automatically Prevents new screen showing items available for settlement from being shown, selects all items automatically as does the standard settlement report to be used when setting up a variant for nightly batch runs Resubmit INTERNALLY in SAP only Uses function CCARD_SETTLEMENT_SIMULATION rather than transmitting data to the middleware ONLY FOR EMERGENCIES

4. From the menu bar, select Program >> Execute in background. 5. Go to /nsm37.

6. On the Job Overview screen, select the checkbox of the line of the desired job to view and click .

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7. Click

to view the spool results.

8. Successful processing results look as follows:

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With the Ping Settlement RFC? option selected (as defaulted), RFC connection error results look as follows:

Refer to RFC Failures 148 for more information. If the Ping Settlement RFC? option is de-selected, RFC connection results are only identified by a zero amount in the Amount to settle field (indicated in red).

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7.3

Manually Update Host Details of SAP Batch


Purpose
This procedure describes how to manually update host details of an SAP batch. This would be necessary if details are missing and preventing a batch from posting.

Procedure

If you get an Access Denied error, contact your SAP/PCMA System Administrator as he/she controls program access. 1. Navigate to the Manually update host batch details of SAP batch program: /PMPAY/ PRE_FCC4.

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2. Enter SAP Settlement batch number or provide the Company Code, Settlement Clearing Doc Num and the Fiscal Year and click .

The Date and Host batch fields are the most commonly updated fields on this screen to allow a batch to post. This information is available from the issuing bank.

7.4

Settlement Verification
Purpose
When installing settlement functionality and at the time of settlement, three points of the data transfer must be verified to ensure that settlement has indeed been successfully transmitted. 1. Check SAP's settlement log in FCC4 for the successful submission indicator. 2. Access the XiPay GUI home page to verify that the entire batch file was received correctly. 3. Check the clearinghouse, to verify that the entire batch file was received correctly.

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Issues
SAP does not check for proper receipt of the settlement batch details by either the middleware or the clearinghouse. SAP only checks to see that the communication to the middleware was completed, and even this is not always accurate. If the communication between SAP and the middleware breaks during transmission, SAP will on occasion incorrectly assume that the communication was successful and mark the batch as such. There is no mechanism that SAP has provided for any middleware provider to be able to account for these situations. SAP did provide the ability for a middleware to log in to SAP and return the batch number the clearinghouse assigned to the submitted batch, but the clearinghouse does not always provide this. For this reason, check the middleware logs and the clearinghouse for receipt. If the SAP lo gs do no t indica te a re ce ipt, this is the firs t indica tio n o f a pro ble m . Failing to check all 3 locations will result in lost batches. Because SAP makes the assumption that all settlement file details will be successfully transmitted and all funds will be received in a deposit, you must ensure that transmission occurs because cash has been applied in your GL accounts by SAP already.

Verifying all three parts of the interface process on a daily basis must be a part of your business process.

Verify Host Batch Details


If the Error checkbox in the Transmission data Status section of transaction FCC4, Manually update host batch details of SAP batch, is checked, there is a network communication error between SAP and XiPay. Se ttle m e nt file s will no t a ppe a r in X iPa y . If the Error checkbox is checked, the batch needs to be resubmitted using Repeat Settlement. Check with Paymetric Support before proceeding so that Paymetric can verify that the connection between the XiPay Server and the Issuing Bank is active and ready.

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Administration Tools
The connections to XiPay and XiSecure are made using Remote Function Calls (RFCs). PCMA provides tools to monitor and test those connections. This chapter contains the following topics: Determine Connection Status 124 Test Authorization RFC 128 Test Settlement RFC 132

8.1

Determine Connection Status


Purpose
RFC destination connection status is displayed for any or all of the following: Authorization RFC's Settlement RFC's Encryption RFC's This program displays RFC notification settings based on the selection which includes: Main contact settings 125 SAP notification list 126 Connections logs 127

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Traffic lights are used to indicate the connection status. The report also contains a description of the RFC ping response.

Procedure

If you get an Access Denied error, contact your SAP/PCMA System Administrator as he/she controls program access. 1. Navigate to the Administration Tools PMPAY/PRE_RFC_CON). RFCs Connection Status (program name: /

2. Select the RFC notification setting desired: Main contact settings, SAP Notification list or Connections logs. 3. Select Only display current client? and select the Client ID to run the report for a particular client. 4. Results screens are as follows: Main Contact Settings The SAP notification list is displayed. This is valid only if SAP email is activated.

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SAP Notification List Click to select a person to test connection status.

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Connection Logs The logs for RFCs for authorization, crypto, and settlement are displayed.

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8.2

Test Authorization RFC


Purpose
This program allows authorized users to maintain and test the authorization RFC connection with SAP. The program may also be used for preauthorization.

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Procedure

If you get an Access Denied error, contact your SAP/PCMA System Administrator as he/she controls program access. 1. Navigate to the Administration Tools Test Authorization RFC menu option (program name: /PMPAY/PRE_TEST_AUTH).

2. Enter the Payment Card type, Payment Card number, Payment Card Expiration date and click .

3. Verify and change if necessary the Amount to Authorize and Currency type. 4. Click .

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5. Go to XiPay's WebGUI http://p42xipsap/xipayweb/Home.aspx to validate the transaction has been successfully added to the database. In this example, the Middleware Authorization reference number (which equals XiPay's Trans ID) #102083 has been received.

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If the transaction does not appear on this database, contact your system administrator to troubleshoot.

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8.3

Test Settlement RFC


Purpose
This program allows a test call to the issuing bank and should only be used for validation of connection.

Procedure

If you get an Access Denied error, contact your SAP/PCMA System Administrator as he/she controls program access. 1. Navigate to the Administration Tools name: /PMPAY/PRE_TEST_SET). Test Settlement RFC menu option (program

2. Click

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Request Support
Purpose
To receive optimum support for PCMA issues, create a Paymetric Support File (PSF) to include with your support request. This file provides system configuration information to help us most efficiently serve you.

Procedure
1. From the PIMG menu, click to export configuration to send to Paymetric Support.

2. Save the file to your local drive. 3. Describe your issue in an email and attach the Paymetric Support file along with any screen shots that may be relevant. 4. Send your request to

support@paymetric.com.

Refer to the Paymetric Support website for more information.

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10

Appendix A: Standard SAP Payment Card Processing


Many of the processes used in SAP Payment Card processing are standard SAP payment card workflow, and not related to Paymetric. Paymetric programs facilitate obtaining an authorization for the amount that SAP determines, and sending the settlement batch to the processor, but everything in between (deliveries, billing, invoicing, posting to accounting, etc.) is standard SAP functionality. The topics below provide assistance with standard SAP Payment Card workflow and are not Paymetric specific or supported by Paymetric. Please contact Paymetric Consulting Services for assistance with troubleshooting or any customizing effort. This chapter contains the following topics: Process a document or sales order with a payment cardStandard SAP How-to 134 GuideRFC Failures Standard SAP How-to Guide 142 Change ZIP Code on Sales Order 139 RFC Failures 148

10.1

Process a document or sales order with a payment card


Purpose
This procedure demonstrates how to use a payment card to pay for a document or sales order.

Procedure
1. From the SAP main menu, go to transaction VA01.

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2. Enter the Order type and Organization data.

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3. Enter the Sold-to party, Purch Order no (if applicable), PO date, Payment card, and Exp date.

You may add the payment card type, card number and expiration date by going to the Order Header, select the Payment Cards tab and enter the information. When credit card information is stored in the customer master record of the Payer partner, you can click the drop down list on the Card number field and select the card information. The information will be copied into the order.

For instruction on how to put part of an order on a payment card and part on open terms, refer to the How-to Guide 143 . 4. Enter the Materials and Order Quantities as necessary. 5. Click .

6. If you do not have PCI-View authority, go to Step 8 139 to see results. Otherwise, the screen below is displayed.

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7.

Click . The Auth Ref field is populated indicating a successful authorization attempt and authorized amount.

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8. Click

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9. The status line indicates the order has been processed.

10.2

Change Postal Code on Sales Order


Purpose
To change the Postal (ZIP) code for the Payer address on a specific Sales Order without updating the Customer Master.

Procedure
1. From the SAP main menu, go to transaction VA01.

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2. Complete the necessary fields on the Order Header Data screen. 3. Access menu path: Goto Header Partner.

4. Ensure the Partner tab is selected.

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5. Double-click on the Payer row.

6. Modify the Postal code field. 7. Click to enter the data. A dialog box may display stating that Taxes have been again to continue.

re-determined. Click 8. Click

to validate the data.

9. This task is complete. Continue with your standard Sales Order creation steps.

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10.3

Standard SAP How-to Guide

The topics below provide assistance with SAP Payment Card Processing and are not Paymetric specific or supported by Paymetric.

Instructions are provided for the following: Entering a Payment Card Order 142 Entering Two Payment Cards in an Order 142 Entering a Manual Authorization 142 Prevent Use of Payment Cards in an Order 143 Put Part of an Order on Payment Card and Part on Open Terms 143 Finding All Orders for a Specific Payment Card Number 144 Sales Orders Denied Authorization 144 Deliveries Blocked Due to Insufficient Authorization in the Order 145 Invoices Blocked from Posting to Accounting Due to Insufficient Authorization in the Order 145 Orders with Schedule Lines Just Coming into the Authorization Horizon 146

Enter a Payment Card Order


On the overview screen, enter the payment card type, card number and expiration date, or go to the order header, select the Payment cards tab, and then enter the information. If payment card information has been stored in the customer master record of the Payer partner on the document, you can click the pull-down arrow on the card number field to see the card information. You can then select the card and the information will be copied into the order.

Enter Two Payment Cards in an Order


This is done on the Payment cards tab from the order header. To enter two or more cards, all but the last card must have an authorization limit. R/3 will authorize the first card up to the limit. Any additional authorizations will go against the second card. By default, SAP will automatically limit the first card when you enter a second. On the line for the first card, click the box marked Limit to, and then press Enter. The Maximum Amount field will then open for input. Enter the maximum value to be authorized on this card.

Enter a Manual Authorization


In the payment card tab you must first enter a valid payment card, and then press enter.

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Then, select the line and click on the Manual Authorization button. On the next screen, enter the Authorization code, the Authorization Reference Code (if obtained from the XiPay server otherwise you MUST leave this field BLANK), and the Authorized Amount. You can also adjust the authorization date and authorization time if desired. The Amount to Authorize is calculated and displayed on the screen, but must be typed into the Authorization Amount field. You can use copy and paste to copy the displayed value. (OSS note 207587 is required to calculate the value to authorize.) The standard system allows only one manual authorization per payment card. If you need the ability to enter more than one per card, you have the following choices: 1. Enter the same payment card as a second card (you will have to activate the ability to have multiple cards in an order). You can then enter a manual authorization for that card. 2. Install OSS note 210194 (which requires note 166699 as a predecessor). This note was released as an advanced correction and must be treated as a modification until it becomes part of the standard please verify.

Prevent Use of Payment Cards in an Order


The only way to prevent payment cards from being used in an order is to define an order type that will not accept payment cards. This can be done by not defining a Sales Document Payment Guarantee flag in table TVAK. Do not try to create a payment guarantee procedure without defining payment cards as one of the forms of payment guarantee. If you do, you will get the following result: 1. You will be able to enter a payment card in the order. 2. The payment guarantee form will not be copied to any of the order items. The result is that they will not be included in the value to authorize. 3. If indicated in customizing, R/3 will request a pre-authorization for the payment card, as the value to authorize will be zero. 4. The order will look like a payment card order to those programs and user-exits that test for that. As a result, payment checks may be bypassed. 5. At invoicing, the billing document will not post to accounting because it appears as a payment card invoice with insufficient authorization.

Put Part of an Order on Payment Card and Part on Open Terms


Limit the authorization value on the payment card. The value not authorized will be posted to the customers A/R account (if the Master records have been assigned payment terms). If this is allowable, then payment checking should be activated to validate the non-authorized value. If you have already received authorizations on the payment card, make sure that you limit the card to the value of the authorizations already received. If you enter a lower value, R/3 will only settle against the payment card for that value.

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Finding All Orders for a Specific Payment Card Number


In order change or display (VA02 or VA03), use search help N in the Order Number field. Alternatively, if installed, you can use the Paymetric report Documents with Payment Card Information to locate all Sales orders, Invoices and Accounting documents with reference to a payment card number.

Detecting and Resolving Authorization Problems


Sales Orders Denied Authorization
1. Navigate to the Payment Cards: work list (automated) program: /PMPAY/PU_VCC1 .

The following are the selection criteria that should be specified: Overall processing status: From = A; to =B. This is the default value of order status that will allow you to select only open orders. Overall credit status: From = B. Orders that are not fully authorized are blocked for payment. Authorization block: From = X. This will identify orders that have been denied authorization due to a hard decline. (If you wish to find orders declined to hard and soft declines leave this value BLANK.)

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When the detail screen is displayed, you can select all orders, click the Release for Authorization button, and then click Save. If the Authorization Block field is checked on the order, you must uncheck it manually in the sales order payment card header screen before you can resubmit it for authorization which is done simply by re-saving the order.

Deliveries Blocked Due to Insufficient Authorization in the Order


1. Navigate to the Payment Cards: work list (automated) program: /PMPAY/PU_VCC1 . 2. Select Deliveries only. 3. When the detail screen is displayed, you can select all deliveries, click the Release for Authorization button, and then click Save. The sales orders associated with the deliveries will be authorized, and if it is successful, the delivery will be unblocked.

Invoices Blocked From Posting To Accounting Due To Insufficient Authorization In The Order
1. Navigate to the Reauthorize and Release Billing Documents for Accounting program: / PMPAY/PU_VFX3.

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2. Enter a Sales organization and click on the Error in Authorization checkbox. 3. From the menu bar, go to Program >> Execute in background. The report will display a list of invoices blocked from posting to accounting due to insufficient authorization. You must manually track back to the order and obtain a new authorization before you can release the invoice to accounting.

Obtaining Authorization in Background


Program RV21A010 will request authorizations in background. By proper use of the selection criteria, you can process orders meeting different criteria.

Orders with Schedule Lines Just Coming into the Authorization Horizon
This variant should be run once per day, prior to the first delivery due list processing.

Next shipping date: From and To both blank Next check: From blank and To with todays date When the order was created only one delivery was authorized (this is not required if OSS note 194894 has been applied). Next shipping date: From field blank and To field with todays date Next check: From and To fields both blank Dealing with Backorder Deliveries Unanticipated deliveries can be created when the availability check in the delivery reports less available than the check done in the order and the customer allows partial delivery.

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The resulting backorder will create a new delivery when stock becomes available. If each delivery is invoiced separately, then the backorder delivery will need a separate authorization. A backorder will also occur if the update to the delivery from picking results in a smaller quantity than requested. Run RV21A010 prior to the next delivery due list with the following selection criteria: Next shipping date: From field blank and To field with todays date Next check: From and To fields both blank

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10.4

RFC Failures
Purpose
When an RFC call fails, contact your system administrator for further troubleshooting and to re-establish connection. When the RFC connection is re-established, it may be necessary to seek authorization or settlement for those transactions being transmitted during the failure.

Troubleshooting Tips
It is important to verify what stage a transaction is in to ensure proper action is taken after the RFC connection is restored. These steps will help determine what action to take: View payment card details and Response code 148 Verify Accounting Documents 151

View payment card details and Response code


1. Enter VA02 in the command field.

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2. Enter the Order number or search criteria and click

3. Click on

, Header Status.

4. Click on the Payment Card tab.

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5. To view the payment card details, double-click on the last line with the traffic lights under status column.

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The response code indicates the authorization status. If a failure has occurred, it will be necessary to reauthorize the transaction.

Verify Accounting Documents


1. Go to transaction code VF02. 2. Click on to view the accompanying accounting documents.

3. Double click on the initial accounting document number to get the overview of the entries posted. Note Items 4 and 5 below evidence the credit against the customer account and debit to the payment card.

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