Dominos was founded in 1960s, which has a variety of product range like pizza, sandwiches, pasta, chicken wings,

and desserts etc. 145000 employee works with Dominos. Most of the employees work part time, and were paid low. Workers were required to do multitasking activities like making and delivering the products, order taking, order booking etc. and were closely supervised by the supervisor. Dominos faced high employee turnover rate and the store manager leaves the organization every 3 to 6 months. The company had a strict policy that avoids increasing basic wages of workers. Q. What could be the perception of workers for the organization? Q. How the management can improve the existing situation?

Neeta Kapoor an intelligent and enthusiastic student from premier business school joined a leading advertising agency in Mumbai. She enjoyed the first two years of her job immensely with, Pratap Singh as her boss who had a collegial style of working. Her problems started when Pratap Singh was transferred to the Delhi branch and Vivek Sinha was appointed as the new boss. Vivek Sinha did not give his employees any freedom in the performance of their jobs. Added to this, he monitored their work every hour and shouted at them for small lapses. He ridiculed team members in the open for any mistake and showed no appreciation for a good piece of work. Though the targets to be achieved by the staff remained the same as earlier, the new authoritative style of management increased the stress levels of the employees. The employees grew to detest and fear the sight of their boss and wished that he would be replaced. The depressing working conditions lower employee morale affected Neeta also. On her small mistakes, Vivek use to dismiss her ideas calling them dull or stupid. One day Neeta felt that she could no longer work in the place and resigned the next day. Q. What do you think contributed to Neetas resignation from the advertisement agency?

Q. What steps should the organization take to prevent such incidents from taking place in the future? BP is the third-largest oil and gas producer in the world. On March 23, 2005, an explosion at BP's Texas City refinery resulted in one of the most serious workplace accidents in the US. An investigation by The US Chemical Safety and Hazard Investigation Board (CSB) uncovered many safety lapses at the Texas City refinery. BP was accused of endangering its workers by compromising on process safety due to its high emphasis on cost cutting. The Texas accident was not the only safety lapse at BP. In March 2006, a large oil spill was discovered due to a corroded pipeline at BP's Prudhoe Bay refinery in Alaska, USA. Critics alleged that BP had put profits before safety. BP was also criticized by various newspapers for spending millions of dollars to project a 'green' and 'environment-friendly' image, while failing to take care of basic operational safety issues. Q. What is the problem of the case? Q. What could be the perception of the employees for BP when they heard about the criticism made by various news papers? Q. How the problem can be solved?