Amity University Project Synopsis

Family Name: KAZMI Roll No: -----------------First Name: ZAREEN Centre: N\A

Project Topic
JOB SATISFACTION AND ORGANIZATIONAL PERFORMANCE

PROJECT SYNOPSIS

A. B.

JOB SATISFACTION AND ORGANIZATIONAL PERFORMANCE Statement about the Problem in brief (Problem Statement).

Every company has four main growth parameters: Company profitability Stakeholders Customer satisfaction Satisfaction of employees Ignorance of any of these parameters can bring the downfall of a company. Through this project I will try to outline the factors on which an employee satisfaction depends, secondly how dissatisfaction of employees can affect their retention ,productivity and hence organizational performance.I will try to suggest measures to overcome this barrier. C. Why is the particular topic chosen? As being the Student of Human Resource subject , its being under my understanding that employee satisfaction is directly related to organizational commitment and work commitment. Discontent and dissatisfaction of employees adversely effects

organizational performance and therefore it needs to be taken very seriously and employees grievances should be heard . This project will help to bridge the gap between between company and its employee . This topic is taken as challenge to understand the loopholes which create dissatisfaction among employee in company and contribute my efforts to reduce the dissatisfaction with the help of grievance handling procedures and make them satisfy and highly motivated which will reflect in term of organizational performance. This study is going to focus the factors that affect employee motivation like quality of working life,expectations of the company in goal achievement which will help them to lead the organizational performance.

Satisfied employee are committed to their work and their organization which will definitely increase company`s turnover. This study also look into the attitudes of satisfied employee and dissatisfied employee had towards their customers and investors because they are also pillars of growth of an organization and cannot be ignored. This project will not only suggest ways to a company to increase employee satisfaction and hence retainment of competent employees but will also monitor attitudes of employees towards the company and their behavior towards the clients .It will also help to make employees more responsible of their behavior when they understand how it effects organizational performance. Employee Satisfaction = Organizational Performance

D.

What contribution would the project make and to whom? This Project Study Help Infobahn Consultancy and their employee to increase the Productivity by monitoring the satisfaction level,sorting out the complaints of employees and improving the work environment,if it has any shortcomings. .This study will reveal the current scenario of company in terms employee grievance, differentiate satisfied employee and dissatisfied employee and help company to cope up with their genuine grievance and make them satisfy, which will result in improved organizational performance and convert into company profit.

E.

Objective and scope of the study. OBJECTIVES OF PROJECT To measure the employee job satisfaction level in Infobahn Consultancy To measure the organizational performance ,areas of improvement. To study the employee perception towards Company,quality of working life To study the attitude of the employee towards their work ,if they have any grievances how can they be sorted out. To identify the factor that motivates the employees To identify the factor that demotivate employees To give suggestions for the growth & Perspective of the company

SCOPE OF THE PROJECT Job Satisfaction is an important factor output that employees work for organization It comprises of extrinsic and intrinsic factor and help maintain an able and willing work forces It is an interesting and significant area for conducting research as its findings and concerns will be applicable to almost all work setups. The study made on the topic of job satisfaction and organizational performance will reveal the areas of concern regarding employee satisfaction and expectations from the firm where they are employed and company`s expectations from their employees so that they understand each other`s priorities well and work towards development of a company without any hurdles. This report is useful to the management of the company so that they can take measure to increase productivity which will help them to push the organizational performance.

F.

Methodology Primary Data Collection Secondary Data Collection

PRIMARY DATA

Raw data is a term for data collected on source which has not been subjected to processing or any other manipulation. (Primary data), it is also known as primary data In primary data collection, you collect the data yourself using methods such as interviews and questionnaires. The key point here is that the data you collect is unique to you and your research and, until you publish, no one else has access to it. There are many methods of collecting primary data and the main methods include:

Questionnaires Interviews Focus group interviews

Observation Case-studies Diaries Critical incidents Portfolios.

SECONDARY DATA Secondary data is data collected by someone other than the user. Common sources of secondary data for social science include censuses, surveys, organizational records and data collected through qualitative methodologies or qualitative research. Primary data, by contrast, are collected by the investigator conducting the research. Secondary data analysis saves time that would otherwise be spent collecting data and, particularly in the case of quantitative data, provides larger and higher-quality databases than would be unfeasible for any individual researcher to collect on their own. In addition to that, analysts of social and economic change consider secondary data essential, since it is impossible to conduct a new survey that can adequately capture past change and/or developments.

Types of Secondary Data 1. Documentary Organizational records, communications and web sites; reports of committees; media accounts (newspaper articles); TV and video recordings; Internet sources 2. Multiple source (different data sets combined) Country or sector reports; industry statistics 3. Survey data Government surveys and censuses (continuous); surveys by international bodies

Secondary data can be collected by following ways:-

Newspaper Articles Web Sites Text Books Statistics

G.

Chapter scheme Chapter I Certification Chapter II- Preface Chapter III- Acknowledgment Chapter IV- Introduction of Project Chapter V- Introduction of the Problem Chapter VI-Theoretical Perspective Chapter VII- Objective & Scope Chapter VIII-Methodology Chapter IX-Data Collection Chapter X- Data Analysis Chapter XI-Finding Chapter XII-Recommendation ChapterXIII- Conclusion Chapter XIV-Questionnaire Chapter XV- Bibliography

H.

Guides Resume AS ATTACHED