Calendario 2011 segundo semestre

Cursos y Eventos
das JULIO AGOSTO SEPTIEMBRE

Foundation Level Certi cation

ITIL V3 Foundations

Ecuador
OCTUBRE NOVIEMBRE
Quito 7-9 Quito 14-15 Quito 5-7 Quito 5-7 Guayaquil 5-6 Quito 16-17 Guayaquil 24-28 Quito 21-25 Quito 15-19

DICIEMBRE

Guayaquil 24-26 Guayaquil 30-2 Dic 3 das Guayaquil 27-29 Quito 26-28 Quito 21-23 4 das de clases en lnea con su instructor, desde la comodidad de su o cina 4 das Online Instructor- Led Course Online Self-Paced Course Esta modalidad le ofrece hacer ms eficientes sus tiempos, en formatos individuales de aprendizaje y la obtencin de la certi cacin acorde a sus necesidades, en donde sea y a su ritmo desde la comodidad de su casa u o cina. Quito 4-6 COBIT Fundamentals 3 das Quito 3-5 3 das Guayaquil 13-15 ISO/IEC 20000 Essentials Quito 10-11 Guayaquil 21-23 Quito 26-28 3 das ISO/IEC 27001:2005 Foundations Information Security Certi cation Course NUEVO 3 das ISO/IEC 27002 Foundations Information Security Management Certi cation Quito 11-13 Guayaquil 17-19 EVO NU

PractitionerProcesses According to ITIL Best Practices Level How To De ne & Implement

How To De ne & Implement a CMDB According to ITIL Best Practices How To De ne & Implement a Service Catalog Government Complementary Guidance Course According to ITIL Best Practices How To De ne & Implement a Service Desk According To ITIL Best Practices Measuring, Reporting & Improving The IT Infrastructure According To ITIL Best Practices How To Successfully Integrate External Suppliers With Supplier Management O NUEV According To ITIL Best Practices Cobit Implementation Workshop Intermediate: Operational Support & Analysis (OSA) O cial ITIL V3 Capability Certi cation Intermediate: Release Control & Validation (RCV) O cial ITIL V3 Capability Certi cation Intermediate: Service O erings & Agreements (SOA) O cial ITIL V3 Capability Certi cation Intermediate: Planning, Protection & Optimization (PPO) O cial ITIL V3 Capability Certi cation Auditor Interno ISO/IEC 27001:2005 Information Security Management Certi cation Anlisis de Riesgos ISO/IEC 27001:2005 Information Security Management Certi cation ISO/IEC 27001:2005 Intensivo
Information Security Management Certi cation
O NUEV O NUEV O NUEV

3 das 2 das Guayaquil 14-15 3 das 3 das 3 das 2 das 3 das 5 das 5 das 5 das 5 das 3 das 1 das 5 das Quito 18-22 Quito 7-9

Quito 5-9 Quito 12-16 Quito 17-19

Guayaquil 25-29 Guayaquil 8

Manager Level

Intermediate Manager Service Strategy (SS) Intermediate Manager Service Design (SD) Intermediate Manager Service Transition (ST) Intermediate Manager Service Operation (SO)

O cial ITIL V3 Lifecycle Certi cation O cial ITIL V3 Lifecycle Certi cation O cial ITIL V3 Lifecycle Certi cation O cial ITIL V3 Lifecycle Certi cation cial ITIL V3 Lifecycle Certi cation

4 das 4 das 4 das 4 das 4 das Guayaquil 22-25 Quito 12-15 Guayaquil 2-5

Quito 20-23 Quito 18-21

Guayaquil 15-18 Quito 7-10 Quito 4-7 Quito 22-25

Intermediate Manager Continual Service Improvement (CSI) O

Expert Level Managing Across The Lifecycle ExecutivedeWorkshops Seminario de Estrategia ITSM para Ejecutivos Simulators and Skills Apollo 13 IT Service Management Simulation Game** Eventos
Pole Star IT Service Management Simulation Game** Public ITIL Overviews Conferencias de IT Service Management

O cial ITIL "Expert" Certi cation

5 das Guayaquil 25-29 2 das

O NUEV O NUEV

Caribe 9-11 Quito 29 Guayaquil 15 Webinar 21 POV 18 Webinar 22 Guayaquil 30 Webinar 22 Chile POV 24

1 da 1 da 3 hrs. 3 das

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