QUESTIONNAIRE Dear Participant, This questionnaire is designed to gather data about your prestigious organization for our (MBA)

final year research project entitled how psychological capital influence employees performance in the organizational world, and what are the impacts of positive psychological capital and negative psychological capital. We intend to analyze the effects of psychological capital on the performance of the employees. All the data collected from this research will be kept confidential and anonymous. This research is being conducted solely for educational purposes. Thank you for being an important part of our research. Regards, Fatima Hussain. Zarah Khawar.

Age 22-30 31-40 41-50 51+

Gender Male Female

Education Graduation Masters Others

Experience Less the 1 year 1-5 years 5-10 years More than 10 years

Strongly Agree HOPE 1. If I should find myself in a jam, I could think of ways to get out of it. 2. At the present time, I am energetically pursuing my goals. 3. There are lots of ways around any problem that I am facing now. 4. Right now, I see myself as being pretty successful. I can think of many ways to reach my current goals. 6. At this time, I am meeting the goals that I have set for myself. OPTIMISM 7. In uncertain times, I usually expect the best. 8. 9. Its easy for me to relax. If something can go wrong for me, it will. 5 5 5 5 5 5 5 5 5. 5 5 5 5 5 5

Agree

Neutral

Disagree

Strongly Disagree 1

4 4

3 3

2 2

1 1

4 4 4 4 4 4 4 4

3 3 3 3 3 3 3 3

2 2 2 2 2 2 2 2

1 1 1 1 1 1 1 1

10. Im always optimistic about my future. 11. I enjoy my friends a lot. 12. Its important for me to keep busy. 13. I hardly ever expect things to go my way. 14. I dont get upset too easily. 15. I rarely count on good things happening to me. 16. Overall, I expect more good things to happen to me than bad.

RESILIENCY 17. I am generous with my friends. 18. I quickly get over and recover from being startled. 19. I enjoy dealing with new and unusual situations 20. I usually succeed in making a favourable impression on people. 21. I enjoy trying new foods I have never tasted before. 22. I am regarded as a very energetic person. 23. I like to take different paths to familiar places. 24. I am more curious than most people. 25. Most of the people I meet are likable. 26. I usually think carefully about something before acting. 27. I like to do new and difficult things. 28. My daily life is full of things that keep me interested. 29. I would be willing to describe myself as a pretty strong personality 30. I get over my anger at someone reasonably quickly. EMPLOYEE PERFORMANCE 31. All in all, how competently do you perform your job? 32. In your estimation, how effectively do you get your work done? 33. How would you judge the overall quality of your work? 34. How would you judge your overall perceived competence? 35. How would you judge the overall quantity 5 4 3 2 1 5 4 3 2 1 5 4 3 2 1 5 4 3 2 1 5 4 3 2 1 5 4 3 2 1 5 4 3 2 1 5 5 4 4 3 3 2 2 1 1 5 5 5 4 4 4 3 3 3 2 2 2 1 1 1 5 5 4 4 3 3 2 2 1 1 5 4 3 2 1 5 4 3 2 1 5 4 3 2 1 5 5 4 4 3 3 2 2 1 1

of your work? ORGANIZATIONAL SUPPORT 36. My organization takes great pride in accomplishments. 37. My organization really cares about my wellbeing. 5 4 3 2 1 5 4 3 2 1

38. My organization strongly considers my goals and values.

39. My organization is willing to help me if I need help. SELF-EFFICACY

40. I can always manage to solve difficult problems if I try hard enough. 41. If someone opposes me, I can find the means and ways to get what I want. 42. It is easy for me to stick to my aims and accomplish my goals. 43. I am confident that I could deal efficiently with unexpected events. 44. Thanks to my resourcefulness, I know how to handle unforeseen situations 45. I can solve most problems if I invest the necessary effort. 46. I can remain calm when facing difficulties because I can rely on my coping abilities. 47. When I am confronted with a problem, I can usually find several solutions. 48. If I am in trouble, I can usually think of a solution. 49. I can usually handle whatever comes my way.

5 5

4 4

3 3

2 2

1 1