YUKIKO BENDER 7878 Marvin D. Love FWY APT#4112 Dallas, TX 75237 Cell Phone: (618) 980-4157 Email: ytbenderjpn@yahoo.

com

OBJECTIVE To secure any administrative or supportive position that involves customer service at production or distribution and warehouse. I am a highly skilled computer user, accurate for numbers for various types of administrative duties. I am a fast learner, and can multi task characters. Always focus integrity and quality. Friendly and helpful personality who is suitable for customer service and distribution.

QUALIFICATIONS Fully able to fill any administrative position in a distribution field, data entry, billing, order fulfillment, phone inquiry, testing, or inventory position that includes use of variety of computer applications. Desire an intermediate level support job to further my professional growth, demonstrate my full potential and am very flexible with a variety work experiences from office work to production worker. Extremely organized and competent with a variety of computer system software, applications and system, also am a tough physical worker with light footwork. This is a trait from maintaining optimum physical fitness. Very accurate for calculating many numbers and speed. Displays a profound expert knowledge of Microsoft Office Applications including Microsoft PowerPoint, Word, Excel, Access, and Publisher. No stranger to overtime! Consistently meets established deadlines despite short-notice time constraints when developing various presentations for regional, national and global audience. Exhibited consummate network, hardware and software trouble shoot abilities.

EDUCATION University of Maryland, USA: B.S. May 2002 Bachelor of Science in Computer Studies Major: Computer Studies; Courses completed Basic and Advanced Desktop Publishing (MS FrontPage, Publisher, Paintshop Pro, and Senior PowerPoint), Web Basics, Advanced Web Development (CGI, DHTML, JavaScript, and Flash), MIS (Management of Information System), Programming (Visual C++) and more. Minor: Business Administration Courses completed Supervising, Leadership, Business Concept, Business Law I and
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II, Criminal Justice and statistics.

University of Maryland, USA: A.A. August 2001 Associate of Arts in Management University of Maryland, USA: A.A. December 2000 Associate of Arts in Education SPECIAL TRAININGS Human Academy, Tokyo, Japan: March 1999 (Japanese Language Instructor Program) 420 hours completed & Certified Toshiba Techno School, Tokyo, Japan: April 1995 Microsoft Office Trainer Program (MOT) Microsoft Office User Specialist (MOS) MS Office 95, 98, 2000, & XP Advanced Skills for PowerPoint, Word, Excel and Access

EMPLOYMENT EXPERIENCE NIPPON EXPRESS USA INC, DALLAS, TEXAS, USA (DISTRIBUTION AGENT, JAN 2011 PRESENT) Data Entry, Freight forwarding, Shipping, Billing, Invoice verification, Bill of lading, Mailing package (UPS/FEDEX), Corresponded to customer inquiry. Responsible for special orders or regular lines, vendor purchase orders or customer returns. Acquired the order process completion, Resolving common issues or discrepancies on daily basis. Organizing and processing customer orders to meet timelines. Responsible for routine picking, receiving, shipping and packing functions in accordance with established work processes. Made sure that each product was correctly counted and packed. HIKARI CORPORATION, DALLAS, TEXAS, U.S.A. (PRODUCTION COORDINATOR ASSISTANT, May 2008 March2009) Assistant Production Coordinator. Data Entry, Packing, shipping, designated process of distribution. Set up the computers and equipment for board testing or firmware update. Software & Hardware installations at production line. Troubleshoot any process problems and take corrective action. Determine work procedures and prepare work schedules. Issue oral & written instructions, assign duties & examine work for exactness, neatness, and conformance to procedures and policies. Studied and standardized organization policy and procedures to improve efficiency of subordinates. Coached, trained and evaluated employees in their responsibilities and provided consultation/feedback when

needed. Examined the products for defect. Provided project support and technical input for plant operations and cost reduction initiative, ensure compliance in all environmental and safety related manners. L.L. BEAN, INC., Freeport, Maine, U.S.A. (DISTRIBUTION CLERK, December 2004 May 2007) Overseen acquisition process to include Inventory Control, Distribution SOP, Data Entry, and Product Inspection. Confirmed sales orders, including lot number and product expiration at warehouse. Handled and confirmed large volume requests. Ensured that sales orders are picked, packed and prepared according to standard operating procedures. Ensured all products are properly packed and all necessary precautions are taken for sale handling of containers, according to standard operation procedures. Was awarded several times as Fastest Picker & Accuracy rate of 100%. Nickname was Mega Picker. Also was handpicked as the Health Program Exercise Leader on Break Time.

BIO MERIEUX, St. Louis, Missouri, U.S.A.

(Bilingual Data specialist, March 2004 June, 2004) Data Entry. Worked with programmers to develop medical software using Microsoft XP. Analyzed reference data and error messages in Japanese. Submitted daily reports to programmers about multiple Microsoft applications. Maintained data files and monitored system configuration to ensure data accuracy.

Japan National Tourist Organization, Hachinohe-City, Japan (Secretary & Marketing, January 2002 May 2002) Designed pamphlets and maintained Website. Designed, and published a city tour guide for Hachinohe-city. The city adopted the guide and it was widely distributed and made available to nation wide. Answered tourist questions in reference to traveling throughout Japan. Extremely knowledgeable of DTP. Informed travelers of local customs, regulations, currency rates, specific geographic area and airplane charter information.

Enlisted Club, Misawa Air Force Base, Japan (Customer service and Marketing, February 2001 December 2001) Customer inquiry, reservation for facilities and billing. Performed Desktop publishing functions such as Designing poster, flyers, and tickets for all club events with use of Paintshop Pro, MS PowerPoint, and Corel Draw software. Assisted with event coordination, sales promotion, PR planning, corporate events and training program strategies. Verified, allocated and posted business transactions to journals or computer files. Compiled regional activities requirements with all business groups, and coordinated with warehouse. Negotiated and developed club event monthly calendar which was distributed to over U.S. base personnel.

GE Medical Systems, Tokyo, Japan (Secretary, September 1997 May 2000) Secretary to Director (General Counsel) of the Legal Department in GE Japan. Maintained office bulletin board web site. Innumerable Presentation Designs. Provided management with guidance in identifying critical system problems to so that application solutions of principal legal vulnerabilities could yield the greatest opportunities for minimizing risks and maximizing profits. Kept General Counsel fully informed of all new developments in corporate legal matters and maintained optimum communication with all levels of management so that they were informed of applicable new laws. Special Reference Laboratory, Tokyo, Japan (Data Technician, January 1996 August 1997) Analyzed reference data using MS Excel and Access. Developed final report and submitted to finance section. Maintained meticulously organized data files and monitored system configuration to ensure data integrity. Designed presentations. Developed, implemented, and monitored information systems policies and controlled system integrity to ensure data accuracy, security, and legal compliance.