Building Employee Commitment Within Own Organization

Submitted to: Professor Fareedy Submitted by: Babar Azhar (10E0021)

I am working with Matora Digionics as Assistant Manager Coordination Commercial Department. Matora Digionics (Pvt.) Ltd is a complete solution provider for medical equipment requirements of healthcare facilities, with a special focus on high-end medical diagnostic imaging systems. It is the distributor for complete range of Philips Healthcare Equipment in Pakistan and with substantial market share, is firmly established as one of the market leaders. Matora Digionics also represents Ion Beam Applications (IBA) Belgium, Dornier Germany, Stryker USA and Cis Bio France in Pakistan. Talented workforce is competitive edge of any company. Having attracted and develop effective employee is an important challenge for company. High turnover reduce the sales and increase the cost. To reduce the turnover and increase productivity of employees, I recommend that company should build atmosphere of commitment within organization. We should use following two approaches to build commitment among employees: Empowering Employees Creating Partnering relationship with employees

1) Empowering Employees Empowerment is process in which manager share power and decision making authority with employees. When employees have an authority to make decisions 1. They are more confident in their abilities 2. They have greater opportunity to provide service to customers 3. They are more committed to firms success Company should transfer authority and responsibility for making decision especially to sales force, who actually meet with client for first time in pre bid meeting where things have to finalize things like (Civil works of site, Renovation, Furniture, 3rd party and local items along with Main System etc.) These employees are closer to customers and in a good position, how to satisfy the customer to win the business.
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2) Creating Partnering relationship with employees We should also build commitment by developing partnering relationship with employees through following ways: 1. 2. 3. 4. 5. Reducing staff differences Creating friendly environment Motivate to exert a high level of effort Promoting within firms Enabling employees to balance their career and families

With limited status differences, employee feels that they play important roles in the firms ability to achieve its goals and that their contribution is valued. It can be done by lowering wage differences and increasing communications among manager at different levels in the company. Every employee is expected to show increased and qualitative productivity by the manager. To achieve this behavior of the employee is very important for a manager. The behavior of the employees is influenced by the environment in which they find themselves. Employees will be motivated to exert a high level of effort when they believe in the following: That effort will lead to a good performance appraisal. That a good appraisal will lead to organizational rewards, such as bonus, a salary increase, or a promotion. The reward will satisfy employees personal goals.

Staffing policy hiring new employees only for positions at lowest levels in job hierarchy and then promoting experienced employees to opening at higher level in the hierarchy. We can hire people from competitors when management positions become available. Promotions from within policies establish a sense of fairness and increase commitment level. Increasing number of twoincome and single parent families make it difficult for employees to effectively do their jobs and manage their household simultaneously. Employer can build employee commitment by offering service like Flextime, job sharing, childcare, and employee assistance program to help their employees manage problems. Flextime is a job scheduling system that enables employees to choose the time they work. Job sharing is when two or more employees voluntarily are responsible for a job that was previously held by one person

These programs let employees accommodate their work schedules to other demands in their life, such as being home when their children wants to see them.

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