Quick guide to Cl10 Media VoIP Application

Application Installation
Installation requirements are as follows: 1. Connection to the Internet. 2. Operating system: Windows XP SP3, Windows Vista SP1, Windows 7 3. Memory: Minimum 512MBytes, recommended 1GByte. 4. The computer must have a private Fixed IP address (Example: 192.168.1.100). Install the application typically with NEXT-NEXT

Activating the Licence

After installing the application, you have to activate the VoIP licence. The Windows user logged in must be "administrator." Open "Call Shop Manager" and select "Register". Use an available Activation Code and fulfill the Licence Form. Normally, Activation Codes are sent separately and are as follows: Installer: XXXXXXX Serial number: XXXXXXX Password: XXXXXXX Then restart the PC. For a normal operation of the call shop a regular contact with the license server is required. If the application fails to contact for 15 consecutive days with the server, the application will be blocked.

Destinations and Prices

FILE: QUICK GUIDE TO CL10 MEDIA VOIP WITH EVOLUTION VOIP DISPLAYS.DOC

In the default Destinations and Prices tables the registers are deactivated and the prices are set to 0.00 Open "Call Plan Manager" and add or change the relevant Destinations and Prices. To make changes to different Destinations or Prices at a time, you can use rows multi-selection with CRTL and SHIFT keys as the Windows standard. Destinations and Prices can also be imported. See next point for details.

Importing Destinations and Prices

If the former CL10 Evolution is already installed in the computer, or you have a copy of the folder Rates then Destinations and Prices can be imported from CL10 Evolution to CL10 Media. Use the program "CL10 Migration Tool" at Start-Programs-CL10 Media Suite-CL10 Migration Tool. It is also possible to import your information with the help of some templates (CSV) which are available in the CDROM: - Prefixes and Prices.tar.csv - Prefixes.pre.csv

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Computer LAN connection (Only for CL10 Media displays)

In order to avoid communication problems between computer and booth units, it is recommended the computer to have a direct LAN cable to the booth units PoE LAN switch.

Router ADSL

Switch PoE

Linea ADSL

Puestos de Internet

If the communication is done via the ADSL router, for some ADSL routers brands when the ADSL line loose signal, communication problems can happen.

FILE: QUICK GUIDE TO CL10 MEDIA VOIP WITH EVOLUTION VOIP DISPLAYS.DOC

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Booth units (CL10 Media displays)

Installation
Please refer to the Quick installation guide for details.

Configuration
After connecting the booths, the first thing to do is to set them up. Use the touch screen keyboard and press ENTER to enter the new data. The parameters to setup are: Booth number, IP settings and rear panel Switch Position. Booth Number Each booth has a booth number (1, 2, etc.). IP Settings (AUTOMATIC / DHCP / Fixed IP Address, Network Mask, Router) Each booth has an IP address like a PC and it can be AUTOMATIC (recommended), DHCP assigned or FIXED. AUTOMATIC (recommended) When AUTOMATIC is selected, the IP settings are automatically assigned by the program in a special range of 192.168.82.x DHCP When DHCP is selected, the IP address will be assigned by the DHCP server (typically the ADSL Router); DHCP is not recommended since some routers change IP addresses very often during the day doing the computer loose contact with the booth units. FIXED When a FIXED IP address is selected, the installer has to manually configure IP Address, Subnet Mask and Router. Installer has to be careful of not using a IP Address already in use by other network device as a computer, printer, etc. Rear panel SWITCH POSITION It is necessary to define the position (1 or 2) of the slide switch at the unit rear side. This switch will determine whether the line will be active or not in case of a power failure.
FILE: QUICK GUIDE TO CL10 MEDIA VOIP WITH EVOLUTION VOIP DISPLAYS.DOC

A booth unit that has been already configured only allows to enter again into the configuration menu if there is no communications with the pc. To re-enter in the setup menu, disconnect the computer LAN cable and press for some seconds on the Jusan Icon in the lower right corner; the unit will show the configuration menu.

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Examples of booth unit configuration

Example 1: Recommended configuration with AUTOMATIC settings: BOOTH NUMBER: 1, 2... etc AUTOMATIC CONFIGURATION YES (SI) POSITION SWITCH: 1 or 2

Example 2: configuration with a Fixed IP Address: BOOTH NUMBER: 1, 2 ... etc AUTOMATIC CONFIGURATION NO DHCP NO IP: 192.168.1.101 (example) MASK: 255.255.255.0 (example) ROUTER: 192.168.1.1 (example) POSITION SWITCH: 1 or 2

Example 3: configuration with DHCP BOOTH NUMBER: 1, 2 ... etc AUTOMATIC CONFIGURATION NO DHCP YES (SI) POSITION SWITCH: 1 or 2

FILE: QUICK GUIDE TO CL10 MEDIA VOIP WITH EVOLUTION VOIP DISPLAYS.DOC

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Booth units (CL10 Evolution VoIP displays)

Installation
Please refer to the Evolution VoIP guide for details.

IMPORTANT: Booth Number To set up the booth numbers (1, 2, etc.), please proceed as follows:

Select Start-Run-services.msc

Stop Windows service Jusan JUPITER.

FILE: QUICK GUIDE TO CL10 MEDIA VOIP WITH EVOLUTION VOIP DISPLAYS.DOC

Open folder CDROM\UTIL\Evolution display Tools\Setup Booth Numbers Open Ncabina.exe and set up the Booth numbers as usual. Close Ncabina.exe Start service Jusan JUPITER Now, you can open the application Call Shop Manager to continue with the settings.

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Troubleshooting
If the application does not show any booths, restart the PC. If the application still does not show any booths, deactivate the Firewall or Antivirus or alternatively create the following exceptions: UDP UDP UDP TCP Port Port Port Port 514 23082 23084 23083 Communication Gateway-CL10 Communication CL10 Displays (only with CL10 Media displays) Communication CL10 Displays (only with CL10 Media displays) CL10 server

Gateways settings in Callshop Manager

Open "Call Shop Manager" Select "Tools-Preferences" Select the tab "VoIP" and select the Gateway parameters (gateway type, number of ports, First booth number, IP address and Serial Port for Evolution displays). NOTE: It is recommended to activate the option Block booths when exiting application. Select OK to save the changes. Close and Open the application to take into account the changes.

Gateways Setup
The setup to do on the gateways is as usual: Syslog server: Computer IP address (example: 192.168.1.90) Debug server: Computer IP address (example: 192.168.1.90) Debug Level: 3

FILE: QUICK GUIDE TO CL10 MEDIA VOIP WITH EVOLUTION VOIP DISPLAYS.DOC

Calle Vivero 5 MADRID- SPAIN 28040 Phone: +34914560110 Fax: +34 915531411 email: jusan@jusan.es web site: www.jusan.es