Imrans Corparation

Proposal for

COMPUTER SYSTEM ADMINISTRATION AND MANAGEMENT

JMARCH 23, 2012

System Administrator

Table of Content

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Content

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QUESTION 1 1. 2. 1.0 Introduction 2.0 NetDMZ Network Management Software 2.1 Features of NetDMZ 3. 4. 3.0 Problem Analysis 4.0 Conclusion 4 5 2 2

QUESTION 2 5. How to Install, Deploy and Configure 6. 7. Guide of installation Guide of using NetDMZ 17 17 6

References Workload Distribution

1.0 Introduction I am hereby to propose a solution to help and maintain the management of ImranEs Corp and creating a path for a better quality, security and achieving company. For your information, I have been observed the company for a period and noticed that the administration of network, services and computerized systems are not properly managed. Thus, I would like to suggest and provide a tool that can help to manage and reduce these problems. This tool has been sold in wide area of enterprises and received a very good response from the user. So, I am guarantee that you will be satisfied using the tool. I will be very pleased if you can approve this proposal and hopefully I can get immediate response so we can be more efficient in our work.

2.0 NetDMZ Network Management Software NetDMZ Network Management Software is a tool that has been suggested for your company in order to create a great atmosphere in corporate working place. It is designed for local area network (LAN) monitoring and management software where it can improve effectiveness of the product and reduce excessive waste of resources. NetDMZ is open source network software that is applicable for local area network (LAN) environment. It works under mode of C/S, where the administrator uses a server to monitor clients within its LAN range. Windows kernel programming technology is used to monitor and control for this software by using high-intensity of WYWinStu090. It encoded the communications protocol based on TCP/IP protocol with web IPR.Foreign-based free open source "winpcap" Ethereal. It is groups of foreign programmers work for free and they open all the source code. After a little bit of modification to the software, it would be used as products for sale in the market.

2.1 Features By using NetDMZ, system administrator can monitor and log any program, applications or Windows that is currently running or had been run previously through network path for particular computers. This software especially useful for monitoring and logging files on
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employees in a big corporation. They can monitor all client computers within the network just by through their own office. They can instantly know when their clients visited the websites, what kind of program running at the moment, what kind of social application (e.g Yahoo Messenger, MSN, Skype) the clients used and logs their conversation. Besides that, manager can monitor and logs Windows that clients opened including their screen images, they plug in the USB in what time, when and what new program that the clients copying, deleting or installing. In the software, pie chart is used to show the period of time client have spent on particular software or program per day and the percentage client use what kind of software or program for a day. The system administrator can know network traffic of each computer per minute and identify activity of downloading and uploading files through the server. By this, the guarantee of companys information security is high. System administrator can make a file backup in their management system. So, if theres anything goes wrong with the clients computer, the server still holds the backup data. The system administration can add or modifying particular work document each day, such as Word document, to the company server and give a message to a particular client such as reminder or warning. This software also provides log records of all emails through Outlook to the server. This is also very important feature since its involves the companys security. NetDMZ can act as a system information monitor, besides checking the computer hardware information and hard disk memory usage of the machine. Besides monitoring, snapshots the clients screen and log reports, the system administrator can control by blocking certain programs, Windows or websites and make some restriction for the clients. They can block the USB storage devices andn game intelligently such as Dota, Call of Duty, Counter Strike and much more; block or restrict the activity of add, remove or setup programs; after that log reports the blocked programs and Windows. They also can block any kind of media player such as RealOne, Media Player or Flash show and social application such as Yahoo Messenger and Skype. They also can filter any website by blocking or disable search engine for particular websites when the client accessing the internet such as Facebook, Youtube, porn websites and much more. System administration also can control the time of client using the computer. For example, the client can only use the computer during work hour from 8.00 am to 5.00 pm. the computer will automatically shut down after pass 5.00 pm. They also can restrict that any
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program cannot be open when accessing Word or Excel. The software also provides control the bandwidth that then client used for downloading and uploading activity or when accessing websites. By using NetDMZ, the task of monitoring and controlling the clients becomes much easier and this way could increase the productivity and quality of work of the company.

3.0 Problem Analysis Without a system that can control and monitor all activity that involves the company system, there is a huge risk to the company to a decline not only in economically but also in reputation and quality work of the employees. For an example, the mislead of using the internet by the employees for downloading and surfing the internet that do not involved and related to their work will effect and delay the daily work of company. Activity such as download video, music, movie and much more will use a huge amount of bandwidth in the company network and thus will decrease the internet speed and affect the efficiency of the workers. By surfing the internet or by download file on the internet, there is a huge risk that a virus will download also in the process and affect the company computer. This virus could damage the company file, leak it to the internet and also hack into the company system.When this happen, important document of the company cannot be access and this can slow down the company efficiency and involve the cost to repair some computer that has been damage by the virus. Without any proper monitoring tools, we cant possibly know who and what the employees are doing. Also in sending or receiving email, we cannot trace who and what type of messages is being sent. It might be a threat of the security of your company, and they will no backup of the email service. We can control, analysis, monitor and make sure the above problem would not happen with the use of NetDMZ system that can control almost every activity in the company computer and system.

4.0 Conclusion NetDMZ system along with its various features helps to increase the quality of our network and computerized system will be more manageable and secure. By implementing the system, it will reduce the worry of the company about leakage important or secret information regarding the company and its product and increase the security system. It will also managing and secure the companys finance, file management, employee carelessness and much more. Company will gain lot of benefit from it, not for a while but for a long term. It is better to prevent the problems from happening rather than to fix it which increase money consumption and delay time.

HOW TO INSTALL,DEPLOY AND CONFIGURE Guide of installation

The NetDMZ program is split into two parts that is for the client and for the server. The client is installing to the worker and the server is installing to the system administrator.

For the client installation, the setup will ask the name of the computer or the IP address of the server. This will help the server to detect the client computer.

Guide for using NetDMZ

This is the main interface for the server installation setup. From the screenshot above, the server is monitoring the computer name DARK-PC. This monitoring system can get the IP address and MAC address of the computer.

When the server double clicks a certain computer, there are several option available for the system administrator such as limit option, browser, client and much more. NetDMZ can block process, program, installation of a device, instant messaging and much more. This will help to avoid the worker to do something unnecessarily that is not related to the work.

This open source program also provides service of blocking any URL that has been choose by the system administrator. This block URL cant be open by the client in any way. Some program such as Internet Explorer and Mozilla Firefox can also be block by using this option.

The system administrator also can decide what word that the client cant see. In this screenshot, any website that contains the word stock or lottery cant be view by the client

in any way of possible. There are also some options to allow the URL that contain those word to be view. This can be done by adding the URL itself to the exception list.

Some programs can be blocked from the server itself. Program with extension such as exe, mp3, doc and much more can be block. These blocked programs cant be run at the client computer unless it is allowed by the system administrator itself.

Each of the computer is set to save a log file that will record every activity of the computer such as data transmission, URL visited, instant messaging, Email from Outlook, Programs that ran and screenshot setting.

An advantage of this software is it can backup any type of document such as office document, music and much more from a specific computer or group choose by the system administrator. Those file will be automatically upload to the server from the client and the server will store it. These will help decrease of lost of important data in a company.

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The main problem in most of the company is the bandwidth allocation for each of the computer. When a computer downloads a huge file at a time, it will affect the other computer in the same with network. NetDMZ provide bandwidth limitation to computers. The download and upload speed of a computer is fixed so that when it download or upload, it wont affect the other computer in same network.

NetDMZ give the privileges to the system administrator to block certain port of a computer remotely such as port number 1513 for online gaming programs and port 8080 for internet surfing that is commonly used for web proxy and caching server, or for running a web server as non-root user.

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There are some issues in most of the company in the world such as worker do work overtime but not exactly do their work. An option is provided to the server installation that allow the server to disable, block, shutdown or customize a client computer after a certain period of time that is decided by the company policy.

NetDMZ will detect automatically detect each and every software from the start of monitoring the computer until it shutdown. Every activity, open application, running process and much more will be shown to the system administrator.

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The system administrator can send a simple message to the client computer and the client computer will receive the message. This is very useful to warn the worker to do things relater to work only and not doing anything else. The server computer can remotely shutdown or restart the client computer without asking the client permission.

The client computer will receive the message from the server computer and the client cant reply it back.

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Server computer will automaticly capture the image of the desktop that is set by the system administrator. This is as a proof if the worker is doing something other work when in working time.

The above screenshot, there are several option that is given to the system administrator in order to control a particular computer or group. This options include viewing the program that has been installed in a computer, view the running process, system information such as hard disk space and RAM of the computer. The administrator can also restart the computer or turn off the computer without warning to the client itself. This can help the system administrator to shutting down computers without going to each of the computers.
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NetDMZ is mainly to assist the network administrator in monitoring other computers in order to prevent the worker wasting their time on web surfing the internet, gaming, streaming and downloading rather than doing their work. Most of the workers nowadays is always surfing the internet such as Facebook, twitter, Myspace and Friendster even when it is in the working hour. This would decrease the efficiency of company and thus slowing down the productivity of a company. With the used of NetDMZ, the system administrator can prevent this from happening by blocking a certain URL or words in a website. The blocking service is also include on blocking application inside the client itself such as music, games, block access to control panel, regedit and much more that is depend on the system administrator to set it. Another common problem that is always happen is the used of bandwidth inside the company itself. Bandwidth is shared among the computers inside the company. When a certain computer download or upload a huge file from the internet, it will affect the other computer in the same network thus slowing the other computer in doing their work. This problem can be prevent by limiting the bandwidth in each group or computer so that it wont affect the other computer in the network (LAN). There is a possibility that any of the computer inside the company network might be infected by virus such as malware, Trojan and spyware that could lead to file lost or corrupted windows file. The system administrator can setup a time for any computer to send a backup to the server. This could prevent data lost and consumption of time for recovering the file again. With the used of NetDMZ, the network administrator can remotely shutdown or restart any particular computer inside the organization without going to each of the computer. This will be a huge safe of time for shutting down computers after the working hour because there might be some worker that not turning their computer off. This application also can save every log that has been done on the client computer such as instant messaging log including yahoo messenger, Skype and much more. The change of hardware is also recorded to prevent unnecessarily hardware install to the computer. Every bandwidth that used on the computer will be recorded.

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Another option added to the software is the backup of email in Microsoft Outlook. Microsoft Outlook is mainly used for storing email from yahoo server. In any case if the client computer broke down, a backup of the document will be sent to the server with the time set by the server. This will help decrease data loss in the company and save time by preventing recovering the data. NetDMZ also help the system administrator to monitor every activity of the client computer to prevent mislead of using the company computer according to the company IT policy.

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