Scen Subario Scenario Description ID ID Customer Driven Building Water Change Request 1 1.

.1 Verify if the left navigational menu contains three tabs on homepage 1.2 Verify if the Create Work Item tab contains 10 different customer driven actions Verify if the details entering page appears on clicking the Building Water Change Request action 1.3 under Create Work Item tab 1.4 Verify Date format (dd-mm-yyyy) and Time format (hh:mm) 1.5 Verify if Exit, and Save and Create buttons are visible and enabled Verify that the Customer Type, Property Value, and Telephone Number drop down list works 1.6 properly 1.7 1.8 1.9 2 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 3 3.1 3.2 Ensure that the * marked fields are populated before save and exit Verify User Interfaces are enabled and empty by default Verify system informations Customer Driven Compensation Request Verify if the left navigational menu contains three tabs once application starts Verify if the Create Work Item tab contains 10 different customer driven actions Verify if the details entering page appears on clicking the Compensation Request action under Create Work Item tab Verify Date format (dd-mm-yyyy) and Time format (hh:mm) verify save and create verify exit Verify if Exit, and Save and Create buttons are visible and enabled Verify that the Customer Type, Property Value, Telephone Number and Compensation type lists work properly

Expected Result

It displays three tabs It displays ten actions The page appears Date and Time is in correct format The two buttons are visible and enabled The Customer Type, Property Value, and Telephone Number drop down list is working properly All the * marked field are populated

Business Requirement ID R1 BREQ 1.01 BREQ 1.02 BREQ 1.03 BREQ 1.04 BREQ 1.05 BREQ 1.06

BREQ 1.07

It displays three tabs It displays ten actions The page appears Date and Time is in correct format

R2 BREQ 2.01 BREQ 2.02 BREQ 2.03 BREQ 2.04

The two buttons are visible and enabled The Customer Type, Property Value, Telephone Number and Compensation Type drop down list is working properly All the * marked field are populated It displays three tabs It displays ten actions

BREQ 2.05 BREQ 2.06

Ensure that the * marked fields are populated before save and exit Customer Driven Payment Enquiry Verify if the left navigational menu contains three tabs once application starts Verify if the Create Work Item tab contains 10 different customer driven actions

BREQ 2.07 R3
BREQ 3.01 BREQ 3.02

3.3 3.4 3.5 3.6 3.7 3.8 4 4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 5 5.1 5.2 5.3 5.4 5.5 5.6 5.7 6

Verify if the details entering page appears on clicking the Payment Enquiry action under Create Work Item tab Verify Date format (dd-mm-yyyy) and Time format (hh:mm) Verify if Exit, and Save and Create buttons are visible and enabled Ensure that the button at the Date Payment Made displays the calendar Verify that the Customer Type, Property Value, Telephone Number, Payment Method and Where Payment Made lists work properly

The page appears Date and Time is in correct format The two buttons are visible and enabled The Calender is displayed The Customer Type, Property Value, Telephone Number and Payment Method and Where Payment Made drop down list is working properly All the * marked field are populated

BREQ 3.03 BREQ 3.04 BREQ 3.05 BREQ 3.06 BREQ 3.07

Ensure that the * marked fields are populated before save and exit
Customer Driven Property management Query Verify 3 Tabs. Verify The Create Work Item tab contains the different customer driven actions Verify the Design page appears of the Customer Driven- Property Mangement Query sub-tab

BREQ 3.08 R4 It displays three tabs in the left navigation menu BREQ 4.01

Verify "save and create" and Exit Button Verify date and time format Ensure that the button at the Date Payment Made displays the calendar Verify 3 drop down list Ensure that the all * fields are populated before save
Customer Driven SIC Code Amendment Verify 3 Tabs. Verify The Create Work Item tab contains the different customer driven actions Verify the Design page appears of the Customer Driven- Property Mangement Query sub-tab

Create work item tab contains the different customer driven actions The design page appears Both button working properly Date and time is in militery format The Calender is displayed All drop down list should be visible All the * mark field are populated

BREQ 4.02

BREQ 4.03 BREQ 4.04 BREQ 4.05 BREQ 4.06 BREQ 4.07 BREQ 4.08 R5 It displays three tabs in the left navigation menu BREQ 5.01

Verify save and create and Exit Button Verify date and time format Verify 3 drop down list Ensure that the all * fields are populated before save
Customer Driven Telephone Complaint

Create work item tab contains the different customer driven actions The design page appears Both button working properly Date and time is in militery format All drop down list should be visible All the * mark field are populated

BREQ 5.02 BREQ 5.03 BREQ 5.04 BREQ 5.05 BREQ 5.06 BREQ 5.07 R6

6.1 6.2 6.3 6.4 6.5 6.6 6.7 7 7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 7.9 7.10 7.11 8 8.1 8.2

Verify 3 Tabs. Verify The Create Work Item tab contains the different customer driven actions Verify the Design page appears of the Customer Driven- Property Mangement Query sub-tab

It displays three tabs in the left navigation menu BREQ 6.01 Create work item tab contains the different customer driven actions The design page appears Both button working properly Date and time is in militery format All drop down list should be visible All the * mark field are populated The tabs are displayed. Different customer driven and non DG are displayed Work item for Compensation Rquest Webform displayed Date & time displayed according to the format Buttons visible clearly Drop down list is being displayed correctly Drop down list is being displayed correctly Drop down list is being displayed correctly Drop down list is being displayed correctly Drop down list is being displayed correctly Displays a message asking to fill the fields marked with * The tabs are displayed. Different customer driven and non DG are displayed
BREQ 6.02 BREQ 6.03 BREQ 6.04 BREQ 6.05 BREQ 6.06 BREQ 6.07 R7

Verify save and create and Exit Button Verify date and time format Verify 3 drop down list Ensure that the all * fields are populated before save Non-DG Compensation Request Webform tab verification on left navigation verify 6 customer driven actions and 3 non DG in create work item verify Non DG- Compensation Rquest Webform verify Date & time according to given format verify the visibility of save exit and create buttons verify customer type drop down box verify property type drop down box verify title drop down box verify telephone number drop down box verify compensation type Verification of mandatory fields marked with * Non-DG Property Management Webform tab verification on left navigation verify 6 customer driven actions and 3 non DG in create work item

BREQ 7.01 BREQ 7.02 BREQ 7.03 BREQ 7.04 BREQ 7.05 BREQ 7.06 BREQ 7.06 BREQ 7.06 BREQ 7.06 BREQ 7.06 BREQ 7.07 R8 BREQ 8.01 BREQ 8.02

8.3 8.4 8.5 8.6 8.7 8.8 8.9 8.10 8.11 9 9.1 9.2 9.3 9.4 9.5 9.6 9.7 9.8 9.9 9.10

verify Non DG- Property Management Webform verify the visibility of save exit and create buttons verify the date from calender verify customer type drop down box verify property type drop down box verify title drop down box verify telephone number drop down box verify compensation type Verification of mandatory fields marked with * Non DG- SIC Code Amendment Webform tab verification on left navigation verify 6 customer driven actions and 3 non DG in create work item verify Non DG- SIC Code Amendment Webform verify Date & time according to given format verify the visibility of save exit and create buttons verify customer type drop down box verify property type drop down box verify title drop down box verify telephone number drop down box verify compensation type

Work item for Property Management Webform displayed Buttons visible clearly date defined from calender Drop down list is being displayed correctly Drop down list is being displayed correctly Drop down list is being displayed correctly Drop down list is being displayed correctly Drop down list is being displayed correctly Displays a message asking to fill the fields marked with * The tabs are displayed. Different customer driven and non DG are displayed Work item for SIC Code Amendment Webform displayed Date & time displayed according to the format Buttons visible clearly Drop down list is being displayed correctly Drop down list is being displayed correctly Drop down list is being displayed correctly Drop down list is being displayed correctly Drop down list is being displayed correctly

BREQ 8.03 BREQ 8.04 BREQ 8.05 BREQ 8.06 BREQ 8.06 BREQ 8.06 BREQ 8.06 BREQ 8.06 BREQ 8.07 R9 BREQ 9.01 BREQ 9.02 BREQ 9.03 BREQ 9.04 BREQ 9.05 BREQ 9.06 BREQ 9.06 BREQ 9.06 BREQ 9.06 BREQ 9.06

9.11 10 10.1 10.2 10.3 10.4 11 11.1 11.2 11.3 11.4 11.5 12 12.1 12.2 12.3 12.4

Verification of mandatory fields marked with * Team Manager Login/Welcome Page Verify the page is being displayed in four parts Verify the Left Navigation Pane consists of seven menus Verify that on expanding Reports menu located at the left navigation sub menus are displayed Verify that all menus have correct sub menus Report Screen Verify the page is being displayed in four parts verify expantion of "Cycle time" menu in the left navigation pane Verify design of screen Verify for Calendar Drop Down control Verify for items in dropdown list Daily Outstanding & Backlog Report by All Teams Verify the page should be divided into parts. Verify the left navigational menu consists of sub-menus. Verify design of screen Verify the Team drop down list in the present screen.

Displays a message asking to fill the fields marked with * The page is displaying in four parts Left navigation contains seven menus Sub menus of Reports is displaying each menu is containing correct sub menus

BREQ 9.07 R10 BREQ 10.01 BREQ 10.02 BREQ 10.03 BREQ 10.04 R11 BREQ 11.01 BREQ 11.02 BREQ 11.03 BREQ 11.03 BREQ 11.03 R12 BREQ 12.01 BREQ 12.02 BREQ 12.03 BREQ 12.04

The page is displaying in four parts Cycle time sub-menu displaying Design of screen is correct Drop down control of Calender is displaying Item drop down is working The page is divided into parts. The left navigational menu consists of sub-menus. Design of screen is correct The Team drop down list in the present screen is present.

13

Verify the Generate Online Report and Generate Printable Report buttons should be visible and The Generate Online Report and Generate enabled in the present screen. Printable Report buttons are visible and enabled in the present screen. Maintain User (Update User) 13.01 Verify the page should be divided into parts. The page is divided into parts. Verify the left navigational menu consists of sub-menus. . The left navigational menu consists of 13.02 sub-menus. 13.03 Verify design of screen Design of screen is correct

12.5

BREQ 12.05

R13 BREQ 13.01 BREQ 13.02 BREQ 13.03

Verify the following functionalites should be present in the current screen 1. Update Type radio button is disabled and Update User text is grayed out. 2. Primary Role Type and Status radio buttons are disabled 3. Add Selected and Remove Selected buttons are present but disabled. 4. Save and Update, Cancel and Restore(disabled) and Cancel and Go Back buttons are visible. 5. User Audit Trail table 13.04

The following functionalites should be present in the current screen 1. Update Type radio button is disabled and Update User text is grayed out. 2. Primary Role Type and Status radio buttons are disabled 3. Add Selected and Remove Selected buttons are present but disabled. 4. Save and Update, Cancel and Restore(disabled) and Cancel and Go Back buttons are visible. 5. User Audit Trail table is displayed The following should be in the present screen for the following drop down lists: a.Teams: b. Client: c. Skillset Type: d. P/S:

BREQ 13.04

Verify the following drop down lists: a.Teams: b. Client: c. Skillset Type: 13.05 d. P/S:

BREQ 13.05

Scen Subario Scenar ID io ID 1

Description

Test Condition ID

Test Condition

Expected Result

1.1

Customer Driven Building Water Change Request check left navigation menu Verify if the left navigational menu contains three tabs TC_R1_01 on homepage check sub tabs of create work item

It displays following three tabs in left navigation Scheduled Work Queue Unscheduled Work Queue Create Work Item

Business Requireme nt ID R1 BREQ 1.01

BREQ 1.02

1.2

Verify if the Create Work Item tab contains 10 different customer driven actions

TC_R1_02

It displays all sub tabs in appropriate order. Customer Driven Building Water Charge Request Customer Driven Compensation Request Customer Driven Payment Enquiry Customer Driven Property Management Query Customer Driven SIC Code Amendment Customer Driven Telephone Complaint Non-DG Compensation Request Webform Non-DG Property Management Query Non-DG SIC Code Amendment Webform Generic Message

1.3

Verify if the details entering page appears on clicking the check if the page appears Building Water Change Request action under Create TC_R1_03 with all fields The page appears with all fields Work Item tab

BREQ 1.03

1.4

Verify Date format (dd-mm-yyyy) and Time format (hh:mm)

check date and time TC_R1_04 format check date and time format with wrong input

Date and Time is in correct format as Date format (dd-mm-yyyy) Time format (hh:mm) Date and Time is not in correct format as Date format (dd-mm-yyyy) Time format (hh:mm) Both buttons are visible Both buttons are enable Save and Create button working properly Save and Create button working properly Save and Create button generates error Save and Create button generates error

BREQ 1.04

TC_R1_05 Verify if Exit, and Save and Create buttons are visible and enabled

1.5

check Exit and save Button are visible check Exit and save Button TC_R1_07 are enable verify save and create TC_R1_08 with valid data verify save and create TC_R1_09 with valid mandatory data TC_R1_06 verify save and create with invalid data verify save and create TC_R1_11 with invalid mandatory data verify save and create TC_R1_12 with empty mandatory data check Customer type drop down list TC_R1_10 TC_R1_13

BREQ 1.05

Save and Create button generates error The Customer Type Drop down list contains all required item as Commercial Domestic Not Relevant Unknown BREQ 1.06

Verify that the Customer Type, Property Value, and Telephone Number drop down list works properly 1.6

BREQ 1.06

check Property type drop The Property type Drop down list contains all down list required item as Measured TC_R1_14 Unmeasured Trade Effluent Consolidated check Telephone number Not Relevant number drop down list The Telephone drop down list contains all required item as TC_R1_15 Home Mobile Work 1.7 Ensure that the * marked fields are populated before save and exit check after filling all *marked field check after not filling all TC_R1_17 *marked field Customer Driven Compensation Request Verify if the left navigational menu contains three tabs check left navigation once application starts menu TC_R2_01 TC_R1_16 All the * marked field are populated All the *marked field are not populated It displays following three tabs in left navigation Scheduled Work Queue Unscheduled Work Queue Create Work Item R2 BREQ 2.01 BREQ 1.07

2.1

Verify if the Create Work Item tab contains 10 different customer driven actions

check sub tabs of create work item

2.2

TC_R2_02

It displays all sub tabs in appropriate order as BREQ 2.02 Customer Driven Building Water Charge Request Customer Driven Compensation Request Customer Driven Payment Enquiry Customer Driven Property Management Query Customer Driven SIC Code Amendment Customer Driven Telephone Complaint Non-DG Compensation Request Webform Non-DG Property Management Query Non-DG SIC Code Amendment Webform Generic Message

2.3

2.4

Verify if the details entering page appears on clicking the check if the page appears Compensation Request action under Create Work Item TC_R2_03 with all fields The page appears with all fields tab Verify Date format (dd-mm-yyyy) and Time format check date and time Date and Time is in correct format as (hh:mm) TC_R2_04 format Date format (dd-mm-yyyy) Time format (hh:mm check date and time Date and Time is not in correct format as format with wrong input Date format (dd-mm-yyyy) TC_R2_05 Time format (hh:mm Verify if Exit, and Save and Create buttons are visible and enabled TC_R2_06 check Exit and save Button Both buttons are visible are visible

BREQ 2.03

BREQ 2.04

2.5

BREQ 2.05

BREQ 2.05 check Exit and save Button Both buttons are enable are enable verify save and create TC_R2_08 Save and Create button working properly with valid data verify save and create TC_R2_09 with valid mandatory data Save and Create button working properly TC_R2_07 verify save and create with invalid data verify save and create TC_R2_11 with invalid mandatory data verify save and create TC_R2_12 with empty mandatory data check Customer type drop down list TC_R2_13 TC_R2_10 Save and Create button generates error Save and Create button generates error

Save and Create button generates error

2.6

Verify that the Customer Type, Property Value, Telephone Number and Compensation type lists work properly

The Customer Type Drop down list contains BREQ 2.06 all required item as Commercial Domestic Not Relevant check Property type drop Unknown type Drop down list contains all The Property down list required item as Measured Unmeasured TC_R2_14 Trade Effluent Consolidated Not Relevant check Telephone number Unknown The Telephone number drop down list drop down list contains all required item as Home TC_R2_15 Mobile Work

check Compensation type The Compensation Type drop down list drop down list contains all required item as -

TC_R2_16

Cheque Credit Account Flowers All the * marked field are populated All the *marked field are not populated R3 It displays following three tabs in left navigation Scheduled Work Queue Unscheduled Work Queue Create Work Item
BREQ 3.01

2.7

Ensure that the * marked fields are populated before save and exit

3.1

check after filling all *marked field check after not filling all TC_R2_18 *marked field Customer Driven Payment Enquiry Verify if the left navigational menu contains three tabs check left navigation once application starts menu TC_R3_01 TC_R2_17

BREQ 2.07

Verify if the Create Work Item tab contains 10 different customer driven actions

check sub tabs of create work item

3.2

TC_R3_02

It displays all sub tabs in appropriate order as BREQ 3.02 Customer Driven Building Water Charge Request Customer Driven Compensation Request Customer Driven Payment Enquiry Customer Driven Property Management Query Customer Driven SIC Code Amendment Customer Driven Telephone Complaint Non-DG Compensation Request Webform Non-DG Property Management Query Non-DG SIC Code Amendment Webform Generic Message

3.3

Verify if the details entering page appears on clicking the check if the page appears Payment Enquiry action under Create Work Item tab TC_R3_03 with all fields The page appears with all fields Verify Date format (dd-mm-yyyy) and Time format (hh:mm) check date and time TC_R3_04 format check date and time format with wrong input Date and Time is in correct format as Date format (dd-mm-yyyy) Time format (hh:mm) Date and Time is not in correct format as Date format (dd-mm-yyyy) Time format (hh:mm)

BREQ 3.03

BREQ 3.04

3.4

TC_R3_05 Verify if Exit, and Save and Create buttons are visible and enabled

3.5

TC_R3_06

check Exit and save Button Both buttons are visible are visible

BREQ 3.05

BREQ 3.05

check Exit and save Button Both buttons are enable are enable verify save and create TC_R3_08 Save and Create button working properly with valid data verify save and create TC_R3_09 with valid mandatory data Save and Create button working properly TC_R3_07 verify save and create with invalid data verify save and create TC_R3_11 with invalid mandatory data verify save and create TC_R3_12 with empty mandatory data check if the button at the Date Payment Made field TC_R3_13 displays the calendar TC_R3_10 TC_R3_14 Verify that the Customer Type, Property Value, Telephone Number, Payment Method and Where Payment Made lists work properly Save and Create button generates error Save and Create button generates error

Save and Create button generates error

BREQ 3.06

3.6

Ensure that the button at the Date Payment Made displays the calendar

The Calender is displayed

3.7

check if field take date field is taking date as input by calendar input by calendar check Customer type drop The Customer Type Drop down list contains down list all required item as Commercial TC_R3_15 Domestic Not Relevant Unknown

BREQ 3.07

BREQ 3.07

check Property type drop The Property type Drop down list contains all down list required item as Measured Unmeasured Trade Effluent TC_R3_16 Consolidated Not Relevant Unknown check Telephone number The Telephone number drop down list drop down list contains all required item as Home TC_R3_17 Mobile Work check Payment Method The payment Method drop down list contains drop down list all required item as BACS Cash Cheque Credit or Debit Card Direct Debit Standing Order TC_R3_18 Telebank Payment Card Internet Over the Counter (OTC) at bank Postal Order Paypoint / Payzone Standing Order and Chaps

check where payment made drop down list

TC_R3_19

The where payment made drop down list contains all required item as BACS BANK Cardlink Internet IVR Office Post Office and Postal Payment All the * marked field are populated All the *marked field are not populated It displays following three tabs in left navigation Scheduled Work Queue Unscheduled Work Queue Create Work Item
R4 BREQ 4.01 BREQ 3.08

3.8

Ensure that the * marked fields are populated before save and exit

check after filling all *marked field check after not filling all TC_R3_21 *marked field TC_R3_20 check left navigation menu
TC_R4_01

4
Verify 3 Tabs.

Customer Driven Property management Query

4.1

Verify The Create Work Item tab contains the different customer driven actions

check sub tabs of create work item It displays all sub tabs in appropriate order.Customer Driven Building Water Charge Request Customer Driven Compensation Request Customer Driven Payment Enquiry Customer Driven Property Management Query Customer Driven SIC Code Amendment Customer Driven Telephone Complaint Non-DG Compensation Request Webform Non-DG Property Management Query Non-DG SIC Code Amendment Webform Generic Message

BREQ 4.02

4.2

TC_R4_02

4.3 4.4

Verify the Design page appears of the Customer DrivenProperty Mangement Query sub-tab

Verify date and time format

check if the page appears The page appears with all fields with all fields check date and time Date and Time is in correct format as TC_R4_04 format Date format (dd-mm-yyyy) Time format (hh:mm) check date and time Date and Time is not in correct format as format with wrong input TC_R4_05 Date format (dd-mm-yyyy) Time format (hh:mm)
TC_R4_03 TC_R4_06 check Exit and save Button Both buttons are visible

BREQ 4.03 BREQ 4.04

4.5

Verify "save and create" and Exit Button

BREQ 4.05

check Exit TC_R4_07 are visible and save Button Both buttons are enable verify save TC_R4_08 are enable and create Save and Create button working properly with valid data create TC_R4_09 verify save and Save and Create button working properly with valid mandatory data

BREQ 4.05

TC_R4_10 verify save and create

Save and Create button generates error Save and Create button generates error
BREQ 4.06

verify save data TC_R4_11 with invalidand create verify save mandatory TC_R4_12 with invalidand create Ensure that the button at the Demolished Date and Empty From Date displays the calendar 4.6

Save and Create button generates error with empty mandatory check if the button at the Demolished Date and TC_R4_13 Empty From Date field The Calender is displayed displays the calendar
TC_R4_14

4.7

Verify 3 drop down list

check if field take date field is taking date as input by calendar input by calendar check Customer type drop The Customer Type Drop down list contains BREQ 4.07 down list all required item as Commercial TC_R4_15 Domestic Not Relevant Unknown check Property type drop The Property type Drop down list contains all down list required item as Measured Unmeasured TC_R4_16 Trade Effluent Consolidated Not Relevant Unknown check Telephone number The Telephone number drop down list drop down list contains all required item as TC_R4_17 Home Mobile Work

4.8

Ensure that the all * fields are populated before save

Check Demolished Source The Demolished Source contains all required drop down lis item as - Customer TC_R4_18 - Council - Builder/Developer - Other BREQ 4.08 check after filling all TC_R4_19 All the * marked field are populated *marked field check after not filling all TC_R4_20 All the *marked field are not populated *marked field check left navigation menu
TC_R5_01

5
Verify 3 Tabs.

Customer Driven SIC Code Amendment

5.1

It displays following three tabs in left navigation Scheduled Work Queue Unscheduled Work Queue Create Work Item

R5 BREQ 5.01

Verify The Create Work Item tab contains the different customer driven actions

check sub tabs of create work item It displays all sub tabs in appropriate order.Customer Driven Building Water Charge Request Customer Driven Compensation Request Customer Driven Payment Enquiry Customer Driven Property Management Query Customer Driven SIC Code Amendment Customer Driven Telephone Complaint Non-DG Compensation Request Webform Non-DG Property Management Query Non-DG SIC Code Amendment Webform Generic Message

BREQ 5.02

5.2

TC_R5_02

5.3 5.4

Verify the Design page appears of the Customer DrivenProperty Mangement Query sub-tab

Verify date and time format

check if the page appears The page appears with all fields with all fields check date and time Date and Time is in correct format as TC_R5_04 format Date format (dd-mm-yyyy) Time format (hh:mm) check date and time Date and Time is not in correct format as format with wrong input TC_R5_05 Date format (dd-mm-yyyy) Time format (hh:mm)
TC_R5_03

BREQ 5.03 BREQ 5.04

5.5

Verify save and create and Exit Button

check Exit and save Button Both buttons are visible are visible check Exit and save Button TC_R5_07 Both buttons are enable are enable
TC_R5_06

BREQ 5.05

BREQ 5.05

verify save and create Save and Create button working properly with valid data verify save and create TC_R5_09 with valid mandatory data Save and Create button working properly
TC_R5_08

verify save and create with invalid data verify save and create TC_R5_11 with invalid mandatory data verify save and create TC_R5_12 with empty mandatory data check Customer type drop down list
TC_R5_10

Save and Create button generates error Save and Create button generates error

Save and Create button generates error

5.6

Verify 3 drop down list

The Customer Type Drop down list contains BREQ 5.06 all required item as Commercial TC_R5_13 Domestic Not Relevant Unknown check Property type drop The Property type Drop down list contains all down list required item as Measured Unmeasured TC_R5_14 Trade Effluent Consolidated Not Relevant Unknown check Telephone number The Telephone number drop down list drop down list contains all required item as TC_R5_15 Home Mobile Work

check Payment Method drop down list

TC_R5_16

The payment Method drop down list contains all required item as BACS Cash Cheque Credit or Debit Card Direct Debit Standing Order Telebank Payment Card Internet Over the Counter (OTC) at bank Postal Order Paypoint / Payzone Standing Order and Chaps
BREQ 5.07

5.7

Ensure that the all * fields are populated before save

check Exit and save Button Both buttons are visible are visible check Exit and save Button TC_R5_18 Both buttons are enable are enable
TC_R5_17

6
Verify 3 Tabs.

Customer Driven Telephone Complaint

check left navigation menu

TC_R6_01

6.1

It displays following three tabs in left navigation Scheduled Work Queue Unscheduled Work Queue Create Work Item

R6 BREQ 6.01

Verify The Create Work Item tab contains the different customer driven actions

check sub tabs of create work item It displays all sub tabs in appropriate order.Customer Driven Building Water Charge Request Customer Driven Compensation Request Customer Driven Payment Enquiry Customer Driven Property Management Query Customer Driven SIC Code Amendment Customer Driven Telephone Complaint Non-DG Compensation Request Webform Non-DG Property Management Query Non-DG SIC Code Amendment Webform Generic Message

BREQ 6.02

6.2

TC_R6_02

6.3 6.4

Verify the Design page appears of the Customer DrivenProperty Mangement Query sub-tab

Verify date and time format

check if the page appears The page appears with all fields with all fields check date and time Date and Time is in correct format as TC_R6_04 format Date format (dd-mm-yyyy) Time format (hh:mm) check date and time Date and Time is not in correct format as format with wrong input TC_R6_05 Date format (dd-mm-yyyy) Time format (hh:mm)
TC_R6_03

BREQ 6.03 BREQ 6.04

6.5

Verify save and create and Exit Button

check Exit and save Button Both buttons are visible are visible check Exit and save Button TC_R6_07 Both buttons are enable are enable
TC_R6_06

BREQ 6.05

BREQ 6.05

verify save and create Save and Create button working properly with valid data verify save and create TC_R6_09 with valid mandatory data Save and Create button working properly
TC_R6_08

verify save and create with invalid data verify save and create TC_R6_11 with invalid mandatory data verify save and create TC_R6_12 with empty mandatory data check Customer type drop down list
TC_R6_10

Save and Create button generates error Save and Create button generates error

Save and Create button generates error

6.6

Verify 3 drop down list

The Customer Type Drop down list contains BREQ 6.06 all required item as Commercial TC_R6_13 Domestic Not Relevant Unknown check Property type drop The Property type Drop down list contains all down list required item as Measured Unmeasured TC_R6_14 Trade Effluent Consolidated Not Relevant Unknown check Telephone number The Telephone number drop down list drop down list contains all required item as TC_R6_15 Home Mobile Work

6.7

7 7.1

7.2

BREQ 6.07 check Exit and save Button Both buttons are visible are visible check Exit and save Button TC_R6_17 Both buttons are enable are enable R7 Non-DG Compensation Request Webform tab verification on left navigation Three tabs as displayed Tab displays correctly on left navigation BREQ 7.01 *Scheduled Work Queue TC_R7_01 *Unscheduled Work Queue *Create Work Item will be displayed verify 6 customer driven actions and 3 non DG in create Check menu items of customer driven & non DG displays correctly BREQ 7.02 work item create work Items are *Customer Driven Building Water Charge displayed. Request *Customer Driven Compensation Request *Customer Driven Payment Enquiry *Customer Driven Property Management Query *Customer Driven SIC Code Amendment *Customer Driven Telephone Complaint *Non-DG Compensation Request Webform TC_R7_02 *Non-DG Property Management Query *Non-DG SIC Code Amendment Webform

Ensure that the all * fields are populated before save

TC_R6_16

verify Non DG- Compensation Rquest Webform 7.3

Check for valid Non DGCompensation Rquest TC_R7_03 Webform

Non DG- Compensation Rquest Webform accepts

BREQ 7.03

BREQ 7.03

Check for invalid Non DG- Non DG- Compensation Rquest Compensation Rquest Webform rejects TC_R7_04 Webform verify Date & time according to given format 7.4 Check valid Date format as Date format accepts
TC_R7_05 (dd-Mon-yyyy)

BREQ 7.04

TC_R7_06 TC_R7_07 TC_R7_08

Check invalid Date format Date format rejects Check valid Time format Time format accepts as (hh:mm) Check invalid Time format Time format rejects Save and Create button displays correctly BREQ 7.05

7.5

verify the visibility of save exit and create buttons

verify customer type drop down box 7.6

Check Save and Create button TC_R7_10 Check Exit button Check valid options for cutomer type
TC_R7_09 TC_R7_11

Exit button displays correctly Customer type list contains all required items BREQ 7.06 *Commercial *Domestic *Not Relevant *Unknown Customer type list doesnot contains required items as *Commercial *Domestic *Not Relevant *Unknown

Check invalid options for cutomer type

TC_R7_12

verify property type drop down box

Check valid options for property type as:

TC_R7_13

7.7

Check for invalid options for property type

TC_R7_14

verify title drop down box

Check valid options for title as:

TC_R7_15

7.8

Property type type list contains all required items as * Measured * Unmeasured * Consolidated * Trade Effluent *Not Relevant *Unknown Property type list doestnot contains required items as * Measured * Unmeasured * Consolidated * Trade Effluent *Not Relevant *Unknown Title type list contains all required items as * Mr *Mrs *Ms * Dr *Prof Title type list doesnot contains required items as * Mr *Mrs *Ms * Dr *Prof

Check for invalid options for title

TC_R7_16

verify telephone number drop down box 7.9

Check for valid options for Telephone number type list contains all telephone number as: required items as * Home TC_R7_17 * Mobile * Work Check for invalid options for telephone number
TC_R7_18

Telephone number type list doesnot contains required items as * Home * Mobile * Work

verify compensation type 7.10

TC_R7_19

TC_R7_20

7.11

Verification of mandatory fields marked with *

TC_R7_21 TC_R7_22 TC_R7_23

Check for valid options for Compensation type list contains all required compensation type as:items as *Cheque * Credit Account *Flowers Check for invalid options Compensation type list doesnot contains of compensation type required items *Cheque * Credit Account *Flowers Check fields Filled Submission accepts according to format Check fields not filled Submission rejects according to format Check fields left empty Submission rejects

BREQ 7.07

8 tab verification on left navigation 8.1

Non-DG Property Management Webform Three tabs as displayed

TC_R8_01

Tab displays correctly on left navigation *Scheduled Work Queue *Unscheduled Work Queue *Create Work Item will be displayed

R8 BREQ 8.01

verify 6 customer driven actions and 3 non DG in create work item

Check menu items of create work Items are displayed.

8.2

TC_R8_02

customer driven & non DG displays correctly BREQ 8.02 *Customer Driven Building Water Charge Request *Customer Driven Compensation Request *Customer Driven Payment Enquiry *Customer Driven Property Management Query *Customer Driven SIC Code Amendment *Customer Driven Telephone Complaint *Non-DG Compensation Request Webform *Non-DG Property Management Query *Non-DG SIC Code Amendment Webform

verify Non DG- Property Management Webform 8.3

Check for valid Non DGProperty Management TC_R8_03 Webform

Non DG- Property Management Webform accepts

BREQ 8.03

Check for invalid Non DG- Non DG- Property Management Property Management Webform rejects TC_R8_04 Webform 8.4 verify the visibility of save exit and create buttons Check Save and Create button TC_R8_06 Check Exit button Check the date input in TC_R8_07 Calender format
TC_R8_05

Save and Create button displays correctly Exit button displays correctly Date format accepts

BREQ 8.04

8.5

verify the date from calender

BREQ 8.05

BREQ 8.05 Check the date does not

TC_R8_08 take input in calender

Date format rejects

verify customer type drop down box 8.6

TC_R8_09

format Check valid options for cutomer type

Customer type list contains all required items BREQ 8.06 *Commercial *Domestic *Not Relevant *Unknown Customer type list doesnot contains required items as *Commercial *Domestic *Not Relevant *Unknown Property type type list contains all required items as * Measured * Unmeasured * Consolidated * Trade Effluent *Not Relevant *Unknown Property type list doestnot contains required items as * Measured * Unmeasured * Consolidated * Trade Effluent *Not Relevant *Unknown

Check invalid options for cutomer type

TC_R8_10

verify property type drop down box

Check valid options for property type as:

TC_R8_11

8.7

Check for invalid options for property type

TC_R8_12

verify telephone number drop down box 8.9

Check for valid options for Telephone number type list contains all telephone number as: required items as * Home TC_R8_13 * Mobile * Work Check for invalid options for telephone number
TC_R8_14

Telephone number type list doesnot contains required items as * Home * Mobile * Work

verify demolished source 8.10

TC_R8_15

TC_R8_16

8.11

Verification of mandatory fields marked with *

TC_R8_17 TC_R8_18 TC_R8_19

Check for valid options for demolished source list contains all required demolished source as:items as * Customer * Council * Builder/Developer *Other Check for invalid options demolished source list doesnot contains all for demolished source. required items as * Customer * Council * Builder/Developer *Other Check fields Filled Submission accepts according to format Check fields not filled Submission rejects according to format Check fields left empty Submission rejects

BREQ 8.07

9 tab verification on left navigation 9.1

Non DG- SIC Code Amendment Webform Three tabs as displayed

TC_R9_01

Tab displays correctly on left navigation *Scheduled Work Queue *Unscheduled Work Queue *Create Work Item will be displayed

R9 BREQ 9.01

verify 6 customer driven actions and 3 non DG in create work item

Check menu items of create work Items are displayed.

9.2

TC_R9_02

customer driven & non DG displays correctly BREQ 9.02 *Customer Driven Building Water Charge Request *Customer Driven Compensation Request *Customer Driven Payment Enquiry *Customer Driven Property Management Query *Customer Driven SIC Code Amendment *Customer Driven Telephone Complaint *Non-DG Compensation Request Webform *Non-DG Property Management Query *Non-DG SIC Code Amendment Webform

verify Non DG- SIC Code Amendment Webform 9.3

Check for valid Non DGSIC Code Amendment TC_R9_03 Webform

Non DG- SIC Code Amendment Webform accepts

BREQ 9.03

Check for invalid Non DG- Non DG- SIC Code Amendment SIC Code Amendment Webform rejects TC_R9_04 Webform verify Date & time according to given format 9.4 Check valid Date format as Date format accepts
TC_R9_05 (dd-Mon-yyyy)

BREQ 9.04

TC_R9_06

Check invalid Date format Date format rejects

BREQ 9.04

TC_R9_07 TC_R9_08

Check valid Time format Time format accepts as (hh:mm) Check invalid Time format Time format rejects Save and Create button displays correctly BREQ 9.05

9.5

verify the visibility of save exit and create buttons

verify customer type drop down box 9.6

Check Save and Create button TC_R9_10 Check Exit button Check valid options for cutomer type
TC_R9_09 TC_R9_11

Exit button displays correctly Customer type list contains all required items BREQ 9.06 *Commercial *Domestic *Not Relevant *Unknown Customer type list doesnot contains required items as *Commercial *Domestic *Not Relevant *Unknown Property type type list contains all required items as * Measured * Unmeasured * Consolidated * Trade Effluent *Not Relevant *Unknown

Check invalid options for cutomer type

TC_R9_12

verify property type drop down box

Check valid options for property type as:

TC_R9_13

9.7

verify telephone number drop down box 9.9

Property type list doestnot contains required items as * Measured * Unmeasured TC_R9_14 * Consolidated * Trade Effluent *Not Relevant *Unknown Check for valid options for Telephone number type list contains all telephone number as: required items as * Home TC_R9_15 * Mobile * Work Check for invalid options for telephone number
TC_R9_16

Check for invalid options for property type

Telephone number type list doesnot contains required items as * Home * Mobile * Work

verify payment method drop down box

9.10

Check for valid options for payment method list contains required items payment method as * BACS * Cash TC_R10_17 * Cheque * Credit or Debit Card * Direct Debit *Standing Order

Check for invalid options for payment method

TC_R10_18

9.11

Verification of mandatory fields marked with *

Check fields Filled according to format Check fields not filled TC_R9_20 according to format Check fields left empty
TC_R9_19 TC_R9_21

payment method list doesnot contains required items as * BACS * Cash * Cheque * Credit or Debit Card * Direct Debit *Standing Order Submission accepts Submission rejects Submission rejects

BREQ 9.07

10 10.1 Verify the page is being displayed in four parts

Team Manager Login/Welcome Page Check the page to be displayed into four parts.
TC_R10_01

The page is displaying in correct four parts Top Pane Left Navigation Menu The Main Body Bottom Pane Left Navigation menu displays menus as: Reports Maintain Schedule Maintain User Scheduled Work Queue (#) Scheduled Work Queue My Team (#) Unscheduled Work Queue My Team(#) Create Work Item

R10 BREQ 10.01

10.2 Verify the Left Navigation Pane consists of seven menus

Check Left Navigation menu consists of menus

BREQ 10.02

TC_R10_02

10.3 Verify that on expanding Reports menu located at the left navigation sub menus are displayed

Check Reports menu consists of sub-menus:

TC_R10_03

Sub menus of Reports is displaying as: Cycle Time DG6 Regulatory Report Daily Outstanding and Backlog Report Forecasting KOI Report On Target Productivity Utilisation Volumetric

BREQ 10.03

10.4 Verify that all menus have correct sub menus

Check format for other menus and their submenus

TC_R10_04

11

Report Screen

each menu is containing sub menus as: - Maintain Schedule - MMB - Utility - Maintain User - Update User - Scheduled Work Queue (#) - By Status - By Team - Scheduled Work Queue My Team (#) - By Status - By Owner - Unscheduled Work Queue My Team (#) - By Status - By Owner - Create Work Item - Customer Driven Building Water Charge Request - Customer Driven Compensation Request - Customer Driven Payment Enquiry - Customer Driven Property Management Query - Customer Driven SIC Code Amendment - Customer Driven Telephone Complaint - Non-DG Compensation Request Webform - Non-DG Property Management Query - Non-DG SIC Code Amendment Webform

BREQ 10.04

R11

11.1 Verify the page is being displayed in four parts

TC_R11_01

Check the page to be displayed in four parts.

The page is displaying into four parts as: Top Pane Left Navigation Menu The Main Body Bottom Pane Cycle time displays sub-menus as : - by Work Item by Week - by Work Item by Month Design of screen is for: Cycle Time Report by Work Item by Week Cycle Time Report by Work Item by Month

BREQ 11.01

11.2 verify expantion of "Cycle time" menu in the left navigation pane

Check that Cycle Time menu consists of subTC_R11_02 menus Check the Screen shows design.
TC_R11_03

BREQ 11.02

11.3 Verify design of screen

BREQ 11.03

Check Cycle Time Report by Work Item by Week consists several items
TC_R11_04

Check Cycle Time Report by Work Item by Month consists several items.
TC_R11_05

working inputbox for Start Week working inputbox for End Week Report For(provides option to choose between All Work Items and One Work Item and a working dropdown box for Work Item Name) two working command buttons(Generate Online Report and Generate Printable Report) working inputbox for Start Month working inputbox for End Month Report For(provides option to choose between All Work Items and One Work Item and a working dropdown box for Work Item Name) two working command buttons(Generate Online Report and Generate Printable Report)

BREQ 11.03

BREQ 11.03

11.4 Verify for Calendar Drop Down control

Check Canlendar Drop Drop down control of Calender is displaying Down control is present and includes both buttons TC_R11_06 and Generate Online Report two buttons are available. Generate Printable Report Calendar Drop Down control button is working correctly. Generate Online Report command button is working correctly. Generate Printable Report command button is working correctly. Item drop down includes following 45 items.

BREQ 11.04

12

Check for working TC_R11_07 Calendar Drop Down control Check for working command button for TC_R11_08 Generate Online Report Check for working command button for TC_R11_09 Generate Printable Report TC_R11_10 Check the dorpdown list 11.5 Verify for items in dropdown list Daily Outstanding & Backlog Report by All Teams Verify the page should be divided into parts. Check the page is divided into Four parts. 12.1 TC_R12_01

12.2 Verify the left navigational menu consists of sub-menus. TC_R12_02

The page is divided into Four parts. 1.The top pane, 2.Left navigational menu, 3.The main body and 4.The bottom pane. Check the left navigational The left navigational menu displayed Reports BREQ menu consists of "+ tab. 12.02 Reports" tab.

BREQ R12 BREQ 12.01

Check the Reports The Report displayed sub-menu items. consists of the sub-menu + Cycle Time items: + DG6 Regulatory Report +Daily Outstanding and Backlog Report + Forecasting + KOI Report + On Target TC_R12_03 + Productivity + Utilization + Volumetric

12.3 Verify design of screen

TC_R12_04 Check the Daily Check by selecting "by all Teams" ,a screen is displayed having heading TC_R12_05 "Daily Outstanding and Backlog Report by All Teams"

The Daily Outstanding and Backlog Report screen is displayed having heading "Daily Outstanding and Backlog Report by All Teams"

BREQ 12.03

Check in that screen a Field "Team" have a drop down box. TC_R12_06 field "Team" have a drop down box. Check in that screen Date and time is accepted in the format ddbelow the sub-heading mon-yyyy hh:mm respectively. TC_R12_07 Date and time is displayed

Check below date and Two buttons are displayed time format two buttons *Generate Online Report are displyed as "Generate *Generate Printable Report Online Report" and TC_R12_08 "Generate Printable Report"

TC_R12_09

Check the "Generate Online Report" button in left side.

It generates the reports and the data is stored in the database.

12.4 Verify the Team drop down list in the present screen.

Check the "Generate TC_R12_10 Printable Report" button in right side. Check whether the Team drop down list in the present screen contains TC_R12_11 valid values.

It generates the reports and the data is stored in the database. The Team drop down list in the present screen contains the following valid values : a. All Teams b.Admin c.MMB d. Payment Processing e. Utility The Team drop down list in the present screen does not contains the required values . BREQ 12.04

Check whether the Team drop down list in the present screen does not TC_R12_12 contains valid values.

12.5 Verify the Generate Online Report and Generate Printable Report buttons should be visible and enabled in the present screen.

Check the Generate Online Report button is TC_R12_13 visible and enabled in the present screen. Check the Generate Printable Report button is TC_R12_14 visible and enabled in the present screen.

The Generate Online Report button is visible BREQ and 12.05 enabled in the present screen and generates the result The Generate Printable Report button is visible and enabled in the present screen and generates the results. R13 BREQ 13.01

13 Verify the page should be divided into parts. 13.01

Maintain User (Update User) Check if the page is divided into four parts. TC_R13_01

Verify the left navigational menu consists of sub-menus. .

Check left navigational menu consists of the seven menu items. TC_R13_02

13.02

The page is divided into parts. 1.The top pane, 2.left navigational menu, 3.the main body and 4. the bottom pane. The left navigational menu consists of menu items. + Reports + Maintain Schedule + Maintain User + Scheduled Work Queue (#) + Unscheduled Work Queue (#) + Scheduled Work Queue My Team (#) + Create Work Item

BREQ 13.02

Verify design of screen 13.03

Check by selecting Sub-item "update user" displayed. TC_R13_03 maintain user, sub items is displayed. Check by selecting The screen is divided into five sections "update user" main body TC_R13_04 is displayed in five section.

BREQ 13.03

Check the first section of Choose update type displayed TC_R13_05 screen have choose "update type" Check update type is radio update type is radio button TC_R13_06 button Check by default update By default update type is selected TC_R13_07 type is selected Check the second section having heading "User fields" Check the first field is "Team" having drop down box. Check the second field is "Name" having drop down box. Check the third field is "Role" having drop down box. Check fourth field "primary role type" having two radio buttons. Heading "User fields" displayed.

TC_R13_08

TC_R13_09

The "Team" having drop down box is displayed. The "Name" having drop down box is displayed. The "Role" having drop down box is displayed.

TC_R13_10

TC_R13_11

"primary role type" have two radio buttons as TC_R13_12 1."push" 2."pull" Check fifth field "status" "status" having two radio buttons as TC_R13_13 having two radio buttons. 1.Active 2.Inactive Check in the third User skillsets have a frame with level section,user skillsets have "client","Skillset type","Skillset name", "P/S" contents. and four drop down box and two buttons TC_R13_14 1. add seleted 2.remove selected

Check in the fourth section there are three TC_R13_15 buttons . Check in the fifth section there is a frame . TC_R13_16

Three buttons are 1.save and update 2.cancel and restore 3.cancel and go back Frame displayed having contents 1.update made by 2.update type 3.date and time of update 4.update details

Verify the following functionalites should be present in the current screen 1. Update Type radio button is disabled and Update User text is grayed out. 2. Primary Role Type and Status radio buttons are disabled 3. Add Selected and Remove Selected buttons are present but disabled. 4. Save and Update, Cancel and Restore(disabled) and Cancel and Go Back buttons are visible. 5. User Audit Trail table

13.04

Check for following functionalites in the present screen 1. Update Type radio button is disabled and Update User text is grayed out. 2. Primary Role Type and Status radio buttons are disabled 3. Add Selected and Remove Selected buttons are present but disabled. TC_R13_17 4. Save and Update, Cancel and Restore(disabled) and Cancel and Go Back buttons are visible. 5. User Audit Trail table is displayed below with the following columns: - Update Made by - Update Type - Date & Time of Update - Update Details

The following functionalites should be BREQ present in the current screen 13.04 1. Update Type radio button is disabled and Update User text is grayed out. 2. Primary Role Type and Status radio buttons are disabled 3. Add Selected and Remove Selected buttons are present but disabled. 4. Save and Update, Cancel and Restore(disabled) and Cancel and Go Back buttons are visible. 5. User Audit Trail table is displayed below with the following columns: - Update Made by - Update Type - Date & Time of Update - Update Details

Verify the following drop down lists: a.Teams: b. Client: c. Skillset Type: d. P/S:

13.05

Check the drop down box The following should be the valid values in have valid values in the the present screen for the following drop present screen . down lists: a.Teams: 1. Admin 2. MMB 3. Payment Processing 4. Utility b. Client: TC_R13_18 1. WMA Client c. Skillset Type: 1. Pull 2. Push d. P/S: 1. P 2. S

BREQ 13.05

Test Scenar Test Cycle Description Cycle io ID ID

Test PASS Tester Scrip 1 t ID

PASS1

Started

Ended

TC_01

1 1.1 1.2 1.3 1.4 1.5 1.6 1.7 2 2.1 2.2 2.3 2.4 2.5 2.6

Customer Driven Building Water Change Request Verify if the left navigational menu contains three tabs on homepage Verify if the Create Work Item tab contains 10 different customer driven actions Verify if the details entering page appears on clicking the Building Water Change Request action under Create Work Item tab Verify Date format (dd-mm-yyyy) and Time format (hh:mm) Verify if Exit, and Save and Create buttons are visible and enabled Verify that the Customer Type, Property Value, and Telephone Number drop down list works properly Ensure that the * marked fields are populated before save and exit Customer Driven Compensation Request Verify if the left navigational menu contains three tabs once application starts Verify if the Create Work Item tab contains 10 different customer driven actions Verify if the details entering page appears on clicking the Compensation Request action under Create Work Item tab Verify Date format (dd-mm-yyyy) and Time format (hh:mm) Verify if Exit, and Save and Create buttons are visible and enabled Verify that the Customer Type, Property Value, Telephone Number and Compensation type lists work properly Ensure that the * marked fields are populated before save and exit Customer Driven Payment Enquiry Verify if the left navigational menu contains three tabs once application starts

Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar

NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS

2/3/2012

2/3/2012

TC_02

2/3/2012

2/3/2012

TC_03

2.7 3 3.1

Pankaj Kumar Pankaj Kumar Pankaj Kumar

NS NS NS

2/3/2012

2/3/2012

3.2 3.3 3.4 3.5 3.6 3.7 3.8 4 4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 5 5.1 5.2 5.3 5.4 5.5 5.6 5.7 6 6.1

Verify if the Create Work Item tab contains 10 different customer driven actions Verify if the details entering page appears on clicking the Payment Enquiry action under Create Work Item tab Verify Date format (dd-mm-yyyy) and Time format (hh:mm) Verify if Exit, and Save and Create buttons are visible and enabled Ensure that the button at the Date Payment Made displays the calendar Verify that the Customer Type, Property Value, Telephone Number, Payment Method and Where Payment Made lists work properly Ensure that the * marked fields are populated before save and exit Customer Driven Property management Query
Verify 3 Tabs. Verify The Create Work Item tab contains the different customer driven actions Verify the Design page appears of the Customer Driven- Property Mangement Query sub-tab

Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar

NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS

TC_04

2/3/2012

2/3/2012

TC_05

Verify date and time format Verify "save and create" and Exit Button Ensure that the button at the Date Payment Made displays the calendar Verify 3 drop down list Ensure that the all * fields are populated before save Customer Driven SIC Code Amendment
Verify 3 Tabs. Verify The Create Work Item tab contains the different customer driven actions Verify the Design page appears of the Customer Driven- Property Mangement Query sub-tab

2/3/2012

2/3/2012

TC_06

Verify date and time format Verify save and create and Exit Button Verify 3 drop down list Ensure that the all * fields are populated before save Customer Driven Telephone Complaint
Verify 3 Tabs.

2/3/2012

2/3/2012

6.2 6.3 6.4 6.5 6.6 6.7 7 7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 7.9 7.10 7.11 8 8.1 8.2 8.3 8.4 8.5 8.6 8.7 8.9 8.10 8.11

Verify The Create Work Item tab contains the different customer driven actions Verify the Design page appears of the Customer Driven- Property Mangement Query sub-tab

Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar

NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS

TC_07

Verify date and time format Verify save and create and Exit Button Verify 3 drop down list Ensure that the all * fields are populated before save Non-DG Compensation Request Webform tab verification on left navigation verify 6 customer driven actions and 3 non DG in create work item verify Non DG- Compensation Rquest Webform verify Date & time according to given format verify the visibility of save exit and create buttons verify customer type drop down box verify property type drop down box verify title drop down box verify telephone number drop down box verify compensation type Verification of mandatory fields marked with * Non-DG Property Management Webform tab verification on left navigation verify 6 customer driven actions and 3 non DG in create work item verify Non DG- Property Management Webform verify the visibility of save exit and create buttons verify the date from calender verify customer type drop down box verify property type drop down box verify telephone number drop down box verify demolished source Verification of mandatory fields marked with *

2/3/2012

2/3/2012

TC_08

2/3/2012

2/3/2012

TC_09

9 9.1 9.2 9.3 9.4 9.5 9.6 9.7 9.9 9.10 9.11 10 10.1 10.2 10.3 10.4 11 11.1 11.2 11.3 11.4 11.5 12 12.1 12.2 12.3 12.4

Non DG- SIC Code Amendment Webform tab verification on left navigation verify 6 customer driven actions and 3 non DG in create work item verify Non DG- SIC Code Amendment Webform verify Date & time according to given format verify the visibility of save exit and create buttons verify customer type drop down box verify property type drop down box verify telephone number drop down box verify payment method drop down box Verification of mandatory fields marked with * Team Manager Login/Welcome Page Verify the page is being displayed in four parts Verify the Left Navigation Pane consists of seven menus Verify that on expanding Reports menu located at the left navigation sub menus are displayed Verify that all menus have correct sub menus Report Screen Verify the page is being displayed in four parts verify expantion of "Cycle time" menu in the left navigation pane Verify design of screen Verify for Calendar Drop Down control Verify for items in dropdown list Daily Outstanding & Backlog Report by All Teams Verify the page should be divided into parts. Verify the left navigational menu consists of sub-menus. Verify design of screen Verify the Team drop down list in the present screen.

Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar

NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS

2/3/2012

2/3/2012

TC_10

2/3/2012

2/3/2012

TC_11

2/3/2012

2/3/2012

TC_12

2/3/2012

2/3/2012

12.5

Verify the Generate Online Report and Generate Printable Report buttons should be visible and enabled in the present screen. Maintain User (Update User) Verify the page should be divided into parts. Verify the left navigational menu consists of sub-menus. . Verify design of screen Verify the following functionalites should be present in the current screen 1. Update Type radio button is disabled and Update User text is grayed out. 2. Primary Role Type and Status radio buttons are disabled 3. Add Selected and Remove Selected buttons are present but disabled. 4. Save and Update, Cancel and Restore(disabled) and Cancel and Go Back buttons are visible. 5. User Audit Trail table

Pankaj Kumar

NS

TC_13

13 13.01 13.02 13.03 13.04

Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar Pankaj Kumar

NS NS NS NS NS

2/3/2012

2/3/2012

13.05 Verify the following drop down lists: a.Teams: b. Client: c. Skillset Type: d. P/S:

Pankaj Kumar

NS

Ste Action/Description p Test Condition No ID . Customer Driven Building Water Change Request R1 TC_R1_01 Verification of the left navigation menu 1. Open the WMA application 2. Check the left navigational menu 1

Input Data

N/A

TC_R1_02

Verification of the Create Work Item tab 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab

N/A

TC_R1_03

Verification of Customer Driven Building Water N/A Charge Request tab 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Building Water Charge Request tab

TC_R1_04

TC_R1_06 TC_R1_07

Verification of date and time format N/A 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Building Water Charge Request tab 5. Verify Date Created and Time of Creation field on the form Verification of Exit, Save and Create button as - N/A 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Building Water Charge Request tab 5. Verify Exit, Save and Create button are visible and enabled

TC_R1_08 TC_R1_09 TC_R1_16

Filling of Customer Driven Building Water Charge Request form page 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Building Water Charge Request tab 5. Enter Valid data in Customer Driven Building Water Change Request form as 1. Choose Yes/No in "Is the Property being re-plastered?*:" 2. Choose Yes/No in "Is it being Sandblasted?*:" 3. Choose Yes/No in "Will there be a Substantial amount of water during renovation?*:" 4. Choose Yes/No in "Has the Customer been informed of the charged"?* 5. Enter valid data in "If no, why?:" field if applicable 6. Choose Yes/No in "Is there a credit on the account to be transferred?*:" 7. Enter valid data in "If yes, how much? :" 8. Enter "Customer Account Number*:" 9. Select "Customer Type*:" 10. Enter "Contact Name:" 11. Select "Property Type*:"

Is the Property being replastered?*: Yes Is it being Sandblasted?* : Yes Will there be a Substantial amount of water used during renovation?*: Yes Has the customer been informed of the charged?*: Yes If no, why?: Blank Is there a credit on the account to be transferred?*: No

TC_R1_10 TC_R1_11

Filling of Customer Driven Building Water Charge Request form page 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Building Water Charge Request tab 5. Enter the Invalid data for Create Work Item (Customer Driven Building Water Change Request) as 1. Wrong Customer Account No*:

Is the Property being replastered?*:N o Is it being Sandblasted?* : No Will there be a Substantial amount of water used during renovation?*: Yes Has the customer been informed of the charged?*: No If no, why?: Blank Is there a credit on the account to be transferred?*: No If yes, how

TC_R1_12 TC_R1_17

Filling of Customer Driven Building Water Charge Request form page 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Building Water Charge Request tab 5. Enter the data for Create Work Item (Customer Driven Building Water Change Request) with empty fields of 1. Customer Account No*: 2. Billing Address L1*: 3. Billing Address L2*:

TC_R1_13

Verification of Customer Type drop down list in Customer Driven Building Water Charge Request form page 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Building Water Charge Request tab 5. Verify Customer Type drop down list Verification of Property Type drop down list in Customer Driven Building Water Charge Request form page 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Building Water Charge Request tab 5. Verify Property Type drop down list

Is the Property being replastered?*: Yes Is it being Sandblasted?* : No Will there be a Substantial amount of water used during renovation?*: Yes Has the customer been informed of the charged?*: No If no, why?: Blank Is there a credit on the account to be transferred?*: No If yes, how N/A

TC_R1_14

N/A

10

TC_R1_15

11

Verification of Telephone Number drop down N/A list in Customer Driven Building Water Charge Request form page 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Building Water Charge Request tab 5. Verify Telephone Number drop down list

R2

Customer Driven Compensation Request TC_R2_01 Verification of the left navigation menu 1. Open the WMA application 2. Check the left navigational menu

N/A

TC_R2_02

Verification of the Create Work Item tab 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab

N/A

TC_R2_03

Verification of Customer Driven Compensation N/A Request tab 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Compensation Request tab

TC_R2_04

TC_R2_06 TC_R2_07

Verification of date and time format N/A 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Compensation Request tab 5. Verify Date Created and Time of Creation field on the form Verification of Exit, Save and Create button as 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Compensation Request tab 5. Verify Exit, Save and Create button are visible and enabled

TC_R2_08 TC_R2_09 TC_R2_17

Filling of Customer Driven Compensation Request form page 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Compensation Request tab 5. Enter Valid data in Customer Driven Compensation Request form as 1. Enter Customer Account No.*: 2. Select Customer Type*: 3. Select Property Type*: 4. Select Title*: 5. Enter Customer FullName*: 6. Enter Customer Address L1*: 7. Enter Customer Address L2: 8. Enter Post Code*: 9. Enter and Select Telephone Number*: 10. Select Compensation Type*: 11. Select Have you Created Payment to Account*: 12. Select If Account Credited, Has Copy Account Been Sent: 13. Enter Authorisation Required for Payment over 50: 14. Enter Reason for Compensation*: 15. Enter CA Extension No: 16. Enter Payment Address if Different L1:

Customer Account No.*: 8410111238 Customer Type*: Domestic Property Type*: Consolidated Title*: Mr. Customer FullName*: Ramyr D. Samaniego Customer Address L1*: MSE Building Customer Address L2: Ayala Avenue, Makati City Post Code*: 1200 Telephone Number*: 00632841011 1 - Work Compensation

TC_R2_10 TC_R2_11

Filling of Customer Driven Compensation Request form page 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Compensation Request tab 5. Enter Invalid data in Customer Driven Compensation Request form as 1. Enter Wrong Customer Account No.*: 2. Do not Select Customer Type*:

Customer Account No.*: 8410111238 Customer Type*: Domestic Property Type*: Consolidated Title*: Mr. Customer FullName*: Ramyr D. Samaniego Customer Address L1*: MSE Building Customer Address L2: Ayala Avenue, Makati City Post Code*: 1200 Telephone Number*: 00632841011 1 - Work Compensation

TC_R2_12 TC_R2_18

Filling of Customer Driven Compensation Request form page 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Compensation Request tab 5. Enter the data for Create Work Item (Customer Driven Compensation Request) with empty fields of 1. Customer Account No*: 2. Customer Type*: 3. Reason for Compensation*:

TC_R2_13

Verification of Customer Type drop down list in Customer Driven Compensation Request form page 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Compensation Request tab 5. Verify Customer Type drop down list

Customer Account No.*: Blank Customer Type*: Blank Property Type*: Consolidated Title*: Mr. Customer FullName*: Ramyr D. Samaniego Customer Address L1*: MSE Building Customer Address L2: Ayala Avenue, Makati City Post Code*: 1200 Telephone Number*: 00632841011 1 - Work Compensation Type*: Credit N/A

TC_R2_14

10

Verification of Property Type drop down list in N/A Customer Driven Compensation Request form page 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Compensation Request tab 5. Verify Property Type drop down list

TC_R2_15

11

Verification of Telephone Number drop down list in Customer Driven Compensation Request form page 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Compensation Request tab 5. Verify Telephone Number drop down list

N/A

TC_R2_16

12

Verification of Compensation type drop down list in Customer Driven Compensation Request form page 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Compensation Request tab 5. Verify Compensation type drop down list

N/A

R3

Customer Driven Payment Enquiry TC_R3_01 Verification of the left navigation menu 1. Open the WMA application 2. Check the left navigational menu

N/A

TC_R3_02

Verification of the Create Work Item tab 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab

N/A

TC_R3_03

Verification of Customer Driven Compensation N/A Request tab 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Payment Enquiry tab

TC_R3_04

TC_R3_06 TC_R3_07 5

Verification of date and time format N/A 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Payment Enquiry tab 5. Verify Date Created and Time of Creation field on the form Verification of Exit, Save and Create button as - N/A 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Payment Enquiry tab 5. Verify Exit, Save and Create button are visible

TC_R3_08 TC_R3_09 TC_R3_20

Filling of Customer Driven Payment Enquiry form page 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Payment Enquiry tab 5. Enter Valid data in Customer Driven Payment Enquiry form as 1. Enter Customer Account No*: 2. Select Customer Type*: 3. Select Property Type*: 4. Enter Customer FullName*: 5. Enter Customer Address L1*: 6. Enter Customer Address L2*: 7. Enter Post Code*: 8. Enter Telephone Number*: 9. Enter Payment Amount*: 10. Select Date Payment Made*: 11. Select Payment Method: 12. Enter Cheque Number: 13. Select Where Payment Made*: 14. Choose Is This Part of Bulk Payment?*: 15. Enter Total Value of Bulk Payment:

Customer Account No.*: 8410111238 Customer Type*: Domestic Property Type*: Consolidated Customer FullName*: Ramyr D. Samaniego Customer Address L1*: MSE Building Customer Address L2: Ayala Avenue, Makati City Post Code*: 1200 Telephone Number*:

TC_R3_10 TC_R3_11

Filling of Customer Driven Payment Enquiry form page 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Payment Enquiry tab 5. Enter Invalid data in Customer Driven Payment Enquiry form as 1. Enter Wrong Customer Account No.*: 2. Do not Select Customer Type*: 3. Do not Select Date Payment Made*:

Customer Account No.*: shagdw64384 Customer Type*: Blank Property Type*: Consolidated Customer FullName*: Ramyr D. Samaniego Customer Address L1*: MSE Building Customer Address L2: Ayala Avenue, Makati City Post Code*: 1200 Telephone Number*: 00632841011 1 - Work Payment Amount*: 250.00

TC_R3_12 TC_R3_21

Filling of Customer Driven Payment Enquiry form page 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Payment Enquiry tab 5. Enter the data for Create Work Item (Customer Driven Payment Enquiry) with empty fields of 1. Customer Account No*: 2. Customer Type*: 3. Customer FullName*:

TC_R3_13 9

TC_R3_14 10

Verification of Date Payment Made field 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Payment Enquiry tab 5. Check if the Date Payment Made field Verification of button displayed at the Date 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Payment Enquiry tab 5. Check if the Date Payment drop field takes Verification of Customer TypeMade down list in Customer Driven Payment Enquiry form page 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Payment Enquiry tab 5. Verify Customer Type drop down list

Customer Account No.*: Blank Customer Type*: Blank Property Type*: Consolidated Customer FullName*: Blank Customer Address L1*: MSE Building Customer Address L2: Ayala Avenue, Makati City Post Code*: 1200 Telephone Number*: 00632841011 1 - Work Payment Amount*: 250.00 Date Payment N/A

N/A

TC_R3_15

N/A

11

TC_R3_16

12

TC_R3_17

13

TC_R3_18

14

Verification of Property Type drop down list in N/A Customer Driven Payment Enquiry form page 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Payment Enquiry tab 5. Verify Property Type drop down drop down Verification of Telephone Number list N/A list in Customer Driven Payment Enquiry form page 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Payment Enquiry tab Verification of Compensation type drop down N/A list in Customer Driven Payment Enquiry form page 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Compensation Request tab 5. Verify Payment Method drop down list

TC_R3_19

15

Verification of Compensation type drop down N/A list in Customer Driven Payment Enquiry form page 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Compensation Request tab 5. Verify Where Payment Method drop down list

R4

Customer Driven Property management Query TC_R4_01 Verification of the left navigation menu 1. Open the WMA application 2. Check the left navigational menu

N/A

TC_R4_02

Verification of the Create Work Item tab 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab

N/A

TC_R4_03

Verification of Customer Driven Property Management Query tab 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Property Management Query tab

N/A

TC_R4_04

TC_R4_06

TC_R4_07

TC_R4_08

Verification of Date and Time format1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Property Management Query tab 5. Verify Date Created and Time of Creation field on the form Verification of Save and Create button as 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Property Management Query tab 5. Verify Save and Create button are visible and enabled Verification of exit button 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Property Management Query tab 5. Click on the exit button of the form verifying save and create with valid data 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Property Management Query tab 5. Enter the valid data in Customer DrivenPropery Management Query form as1.Enter Customer Account No.* 2. Enter Customer Type* 3. Enter Property Type* 4. Enter Customer FullName* 5. Enter Customer Address L1* 6. Enter Customer Address L2 7. Enter Post Code* 8. Enter Telephone Number* 9. Enter Meter Read:(m) 10. Enter General Comment 11. Enter Action Required* 12. Enter Demolished Date 13. Enter Demolished Source* 14. Enter Landlord Name 15. Enter Landlord Contact Number 16. Enter Empty From Date

N/A

N/A

N/A

Customer Account No.*: 8410111189 Customer Type*: Domestic Property Type*: Consolidated Customer FullName*: Ramyr D. Samaniego Customer Address L1*: MSE Building Customer Address L2: Ayala Avenue, Makati City Post Code*: 1200 Telephone Number*: 00632841011 1 Work Meter Read:(m)

TC_R4_09 TC_R4_19

verifying save and create with valid mandatory data 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Property Management Query tab 5. Enter the valid mandatory data in Customer Driven-Propery Management Query form as1.Enter Customer Account No.* 2. Enter Customer Type* 3. Enter Property Type* 4. Enter Customer FullName* 5. Enter Customer Address L1* 6. Enter Post Code* 8. Enter Telephone Number* 9. Enter Action Required* 10. Enter Demolished Source*

Customer Account No.*: 8410111189 Customer Type*: Domestic Property Type*: Consolidated Customer FullName*: Ramyr D. Samaniego Customer Address L1*: MSE Building Post Code*: 1200 Telephone Number*: 00632841011 1 Work Action Required*: For processing. Demolished Source*: Customer

TC_R4_10

verifying save and create with invalid data1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Property Management Query tab 5. Enter the valid data in Customer DrivenPropery Management Query form as1.Enter Customer Account No.* 2. Enter Customer Type* 3. Enter Property Type* 4. Enter Customer FullName* 5. Enter Customer Address L1* 6. Enter Customer Address L2 7. Enter Post Code* 8. Enter Telephone Number* 9. Enter Meter Read:(m) 10. Enter General Comment 11. Enter Action Required* 12. Enter Demolished Date 13. Enter Demolished Source* 14. Enter Landlord Name 15. Enter Landlord Contact Number 16. Enter Empty From Date

Customer Account No.*: 84101111892 Customer Type*: Domestic Property Type*: Consolidated Customer FullName*: Ramyr D. Samaniego Customer Address L1*: MSE Building Customer Address L2: Ayala Avenue, Makati City Post Code*: 1200 Telephone Number*: 00632841011 1 Work Meter Read:(m) Blank General Comment: Blank

TC_R4_10

10

verifying save and create with invalid data1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Property Management Query tab 5. Enter the valid data in Customer DrivenPropery Management Query form as1.Enter Customer Account No.* 2. Enter Customer Type* 3. Enter Property Type* 4. Enter Customer FullName* 5. Enter Customer Address L1* 6. Enter Customer Address L2 7. Enter Post Code* 8. Enter Telephone Number* 9. Enter Meter Read:(m) 10. Enter General Comment 11. Enter Action Required* 12. Enter Demolished Date 13. Enter Demolished Source* 14. Enter Landlord Name 15. Enter Landlord Contact Number 16. Enter Empty From Dated

Customer Account No.*: Blanks Customer Type*: Domestic Property Type*: Consolidated Customer FullName*: Ramyr D. Samaniego Customer Address L1*: MSE Building Customer Address L2: Ayala Avenue, Makati City Post Code*: 1200 Telephone Number*: 00632841011 1 Work Meter Read:(m) Blank General Comment: Blank

TC_R4_10

11

verifying save and create with invalid data1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Property Management Query tab 5. Enter the valid data in Customer DrivenPropery Management Query form as1.Enter Customer Account No.* 2.Selectr Customer Type* 3. Select Property Type* 4. Enter Customer FullName* 5. Enter Customer Address L1* 6. Enter Customer Address L2 7. Enter Post Code* 8. Enter Telephone Number* 9. Enter Meter Read:(m) 10. Enter General Comment 11. Enter Action Required* 12. Enter Demolished Date 13. Enter Demolished Source* 14. Enter Landlord Name 15. Enter Landlord Contact Number 16. Enter Empty From Dated

Customer Account No.*: 84101111892 Customer Type*: Blank Property Type*: Consolidated Customer FullName*: Ramyr D. Samaniego Customer Address L1*: MSE Building Customer Address L2: Ayala Avenue, Makati City Post Code*: 1200 Telephone Number*: 00632841011 1 Work Meter Read:(m) Blank General Comment: Blank Action

TC_R4_10

12

verifying save and create with invalid data1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Property Management Query tab 5. Enter the valid data in Customer DrivenPropery Management Query form as1.Enter Customer Account No.* 2. Select Customer Type* 3. Select Property Type* 4. Enter Customer FullName* 5. Enter Customer Address L1* 6. Enter Customer Address L2 7. Enter Post Code* 8. Enter Telephone Number* 9. Enter Meter Read:(m) 10. Enter General Comment 11. Enter Action Required* 12. Enter Demolished Date 13. Enter Demolished Source* 14. Enter Landlord Name 15. Enter Landlord Contact Number 16. Enter Empty From Dated

Customer Account No.*: 84101111892 Customer Type*: Blank Property Type*: Blank Customer FullName*: Ramyr D. Samaniego Customer Address L1*: MSE Building Customer Address L2: Ayala Avenue, Makati City Post Code*: 1200 Telephone Number*: 00632841011 1 Work Meter Read:(m) Blank General Comment: Blank Action Required*: For

TC_R4_10

13

verifying save and create with invalid data1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Property Management Query tab 5. Enter the valid data in Customer DrivenPropery Management Query form as1.Enter Customer Account No.* 2. Enter Customer Type* 3. Enter Property Type* 4. Enter Customer FullName* 5. Enter Customer Address L1* 6. Enter Customer Address L2 7. Enter Post Code* 8. Enter Telephone Number* 9. Enter Meter Read:(m) 10. Enter General Comment 11. Enter Action Required* 12. Enter Demolished Date 13. Enter Demolished Source* 14. Enter Landlord Name 15. Enter Landlord Contact Number 16. Enter Empty From Dated

Customer Account No.*: 84101111892 Customer Type*: Blank Property Type*: Blank Customer FullName*: Blank Customer Address L1*: blank Customer Address L2: Ayala Avenue, Makati City Post Code*: 1200 Telephone Number*: 00632841011 1 Work Meter Read:(m) Blank General Comment: Blank Action Required*: For processing.

TC_R4_10

14

verifying save and create with invalid data1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Property Management Query tab 5. Enter the valid data in Customer DrivenPropery Management Query form as1.Enter Customer Account No.* 2. Select Customer Type* 3. Select Property Type* 4. Enter Customer FullName* 5. Enter Customer Address L1* 6. Enter Customer Address L2 7. Enter Post Code* 8. Enter Telephone Number* 9. Enter Meter Read:(m) 10. Enter General Comment 11. Enter Action Required* 12. Enter Demolished Date 13. Enter Demolished Source* 14. Enter Landlord Name 15. Enter Landlord Contact Number 16. Enter Empty From Dated

Customer Account No.*: 84101111892 Customer Type*: Blank Property Type*: Blank Customer FullName*: Blank Customer Address L1*: blank Customer Address L2: Ayala Avenue, Makati City Post Code*: Blank Telephone Number*: 00632841011 1 Work Meter Read:(m) Blank General Comment: Blank Action Required*: For processing.

TC_R4_10

15

verifying save and create with invalid data1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Property Management Query tab 5. Enter the valid data in Customer DrivenPropery Management Query form as1.Enter Customer Account No.* 2. Select Customer Type* 3. Select Property Type* 4. Enter Customer FullName* 5. Enter Customer Address L1* 6. Enter Customer Address L2 7. Enter Post Code* 8. Enter Telephone Number* 9. Enter Meter Read:(m) 10. Enter General Comment 11. Enter Action Required* 12. Enter Demolished Date 13. Enter Demolished Source* 14. Enter Landlord Name 15. Enter Landlord Contact Number 16. Enter Empty From Dated

Customer Account No.*: 84101111892 Customer Type*: Blank Property Type*: Blank Customer FullName*: Blank Customer Address L1*: blank Customer Address L2: Ayala Avenue, Makati City Post Code*: Blank Telephone Number*: 00632841011 1 Work Meter Read:(m) Blank General Comment: Blank Action Required*: Blank

TC_R4_11 TC_R4_12 TC_R4_20

16

verifying save and create with mandatory field as empty 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Property Management Query tab 5. Enter the valid data in Customer DrivenPropery Management Query form as1.Enter Customer Account No.* 2. Select Customer Type* 3. Select Property Type* 4. Enter Customer FullName* 5. Enter Customer Address L1* 6. Enter Customer Address L2 7. Enter Post Code* 8. Enter Telephone Number* 9. Enter Meter Read:(m) 10. Enter General Comment 11. Enter Action Required* 12. Enter Demolished Date 13. Enter Demolished Source* 14. Enter Landlord Name 15. Enter Landlord Contact Number 16. Enter Empty From Date

TC_R4_13

17

TC_R4_14

18

verifying the button at the Demolished Date and Empty From Date field1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Property Management Query tab 5. Click on the button at the Demolished Date field 6. Click on the button at the Empty From Date field verifying the button at the Demolished field1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Property Management Query tab 5. Click on the button at the Demolished field 6. Select one date from the Calendar

Customer Account No.*: 84101111892 Customer Type*: Blank Property Type*: Blank Customer FullName*: Blank Customer Address L1*: blank Customer Address L2: Ayala Avenue, Makati City Post Code*: Blank Telephone Number*: 00632841011 1 Work Meter Read:(m) Blank General Comment: Blank Action Required*: Blank N/A

N/A

TC_R4_15

19

Verifying Customer type drop down list1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Property Management Query tab 5. click on the Customer type drop down listVerifying Property type drop down list1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Property Management Query tab 5. click on the Property type drop down list-

N/A

TC_R4_16

N/A

20

TC_R4_17

21

Verifying Telephone number drop down list1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Property Management Query tab 5. click on the Property type drop down list-

N/A

TC_R4_18

22

Verifying Demolished source drop down list1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Property Management Query tab 5. click on the Property type drop down list-

N/A

R5

Customer Driven SIC Code Amendment

TC_R5_01 1

Verification of the left navigation menu 1. Open the WMA application 2. Check the left navigational menu

N/A

TC_R5_02

Verification of the Create Work Item tab 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab

N/A

TC_R5_03

Verification of Customer Driven SIC Code Amendment 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven SIC Code Amendment tab

N/A

TC_R5_04 4

TC_R5_06 5

TC_R5_07

TC_R5_08 TC_R5_17

Verification of Date and Time format1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven SIC Code Amendment tab Verify visibility of create and save button 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click onCustomer Driven SIC Code Amendment tab Verifying exit button 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven SIC Code Amendment tab 5.click on the exit button of the form verifying save and create with valid data 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven SIC Code Amendment tab 5. Enter the valid data in Customer Driven-SIC Code Amendment form as1. Customer Account No.* 2. Customer Type* 3. Property Type* 4. Customer FullName* 5. Customer Address L1* 6. Customer Address L2 7. Post Code* 8. Telephone Number* 9. Contact Name 10. Payment Plan Set 11. Action Required* 12.Payment Plan Type 13. Payment Plan Type* 14. SIC Code

N/A

N/A

N/A

Customer Account No.*: 84101112486 Customer Type*: Commercial Property Type*: Consolidated Customer FullName*: Ramyr D. Samaniego Customer Address L1*: MSE Building Customer Address L2: Ayala Avenue, Makati City Post Code*: 1200

TC_R5_09

verifying save and create with valid mandatory data 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven SIC Code Amendment tab 5. Enter the valid data in Customer Driven-SIC Code Amendment form as1. Customer Account No.* 2. Customer Type* 3. Property Type* 4. Customer FullName* 5. Customer Address L1* 7. Post Code* 8. Telephone Number* 11. Action Required* 12.Payment Plan Type 13. Payment Plan Type*

Customer Account No.*: 84101112486 Customer Type*: Commercial Property Type*: Consolidated Customer FullName*: Ramyr D. Samaniego Customer Address L1*: MSE Building Post Code*: 1200 Telephone Number*: 00632841011 1 Work Action Required*: For processing. Customer Account No.*: Blank Customer Type*: Commercial Property Type*: Consolidated Customer FullName*: Ramyr D. Samaniego Customer Address L1*: MSE Building Customer Address L2: Ayala Avenue, Makati City Post Code*: 1200

TC_R5_10

verifying save and create with invalid data 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven SIC Code Amendment tab 5. Enter the valid data in Customer Driven- SIC Code Amendment form as1. Customer Account No.* 2. Customer Type* 3. Property Type* 4. Customer FullName* 5. Customer Address L1* 6. Customer Address L2 7. Post Code* 8. Telephone Number* 9. Contact Name 10. Payment Plan Set 11. Action Required* 12.Payment Plan Type 13. Payment Plan Type* 14. SIC Code

TC_R5_10

10

TC_R5_10

11

verifying save and create with invalid data 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven SIC Code Amendment tab 5. Enter the valid data in Customer Driven-SIC Code Amendment form as1. Customer Account No.* 2. Customer Type* 3. Property Type* 4. Customer FullName* 5. Customer Address L1* 6. Customer Address L2 7. Post Code* 8. Telephone Number* 9. Contact Name 10. Payment Plan Set 11. Action Required* 12.Payment Plan Type 13. Payment Plan Type* 14. SIC Code verifying save and create with invalid data 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven SIC Code Amendment tab 5. Enter the valid data in Customer Driven-SIC Code Amendment form as1. Customer Account No.* 2. Customer Type* 3. Property Type* 4. Customer FullName* 5. Customer Address L1* 6. Customer Address L2 7. Post Code* 8. Telephone Number* 9. Contact Name 10. Payment Plan Set 11. Action Required* 12.Payment Plan Type 13. Payment Plan Type* 14. SIC Code

Customer Account No.*: Blank Customer Type*: Blank Property Type*: Consolidated Customer FullName*: Ramyr D. Samaniego Customer Address L1*: MSE Building Customer Address L2: Ayala Avenue, Makati City Post Code*: 1200 Telephone Customer Account No.*: Blank Customer Type*: Blank Property Type*: Blank Customer FullName*: Ramyr D. Samaniego Customer Address L1*: MSE Building Customer Address L2: Ayala Avenue, Makati City Post Code*: 1200 Telephone Number*:

TC_R5_10

12

TC_R5_10

13

verifying save and create with invalid data 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven SIC Code Amendment tab 5. Enter the valid data in Customer Driven-SIC Code Amendment form as1. Customer Account No.* 2. Customer Type* 3. Property Type* 4. Customer FullName* 5. Customer Address L1* 6. Customer Address L2 7. Post Code* 8. Telephone Number* 9. Contact Name 10. Payment Plan Set 11. Action Required* 12.Payment Plan Type 13. Payment Plan Type* 14. SIC Code verifying save and create with invalid data 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven SIC Code Amendment tab 5. Enter the valid data in Customer Driven-SIC Code Amendment form as1. Customer Account No.* 2. Customer Type* 3. Property Type* 4. Customer FullName* 5. Customer Address L1* 6. Customer Address L2 7. Post Code* 8. Telephone Number* 9. Contact Name 10. Payment Plan Set 11. Action Required* 12.Payment Plan Type 13. Payment Plan Type* 14. SIC Code

Customer Account No.*: Blank Customer Type*: Blank Property Type*: Blank Customer FullName*: Blank Customer Address L1*: Blank Customer Address L2: Ayala Avenue, Makati City Post Code*: 1200 Telephone Number*: 00632841011 Customer Account No.*: Blank Customer Type*: Blank Property Type*: Blank Customer FullName*: Blank Customer Address L1*: Blank Customer Address L2: Ayala Avenue, Makati City Post Code*: Blank Telephone Number*: 00632841011

TC_R5_10

14

TC_R5_10

15

verifying save and create with invalid data 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven SIC Code Amendment tab 5. Enter the valid data in Customer Driven-SIC Code Amendment form as1. Customer Account No.* 2. Customer Type* 3. Property Type* 4. Customer FullName* 5. Customer Address L1* 6. Customer Address L2 7. Post Code* 8. Telephone Number* 9. Contact Name 10. Payment Plan Set 11. Action Required* 12.Payment Plan Type 13. Payment Plan Type* 14. SIC Code verifying save and create with invalid mandatory field data 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven SIC Code Amendment tab 5. Enter the valid data in Customer Driven-SIC Code Amendment form as1. Customer Account No.* 2. Customer Type* 3. Property Type* 4. Customer FullName* 5. Customer Address L1* 6. Customer Address L2 7. Post Code* 8. Telephone Number* 9. Contact Name 10. Payment Plan Set 11. Action Required* 12.Payment Plan Type 13. Payment Plan Type*

Customer Account No.*: Blank Customer Type*: Blank Property Type*: Blank Customer FullName*: Blank Customer Address L1*: Blank Customer Address L2: Ayala Avenue, Makati City Post Code*: Blank Telephone Number*: 00632841011 Customer Account No.*: Ajhf87543 Customer Type*: Commercial Property Type*: Consolidated Customer FullName*: Ramyr D. Samaniego Customer Address L1*: MSE Building Customer Address L2: Ayala Avenue, Makati City Post Code*: 1200

TC_R5_12 TC_R5_18

16

TC_R5_13

17

verifying save and create with empty mandatory field data 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven SIC Code Amendment tab 5. Enter the valid data in Customer Driven-SIC Code Amendment form as1. Customer Account No.* 2. Customer Type* 3. Property Type* 4. Customer FullName* 5. Customer Address L1* 6. Customer Address L2 7. Post Code* 8. Telephone Number* 9. Contact Name 10. Payment Plan Set 11. Action Required* 12.Payment Plan Type 13. Payment Plan Type* Verifying Customer type drop down list1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Property Management Query tab 5. click on the Customer type drop down listVerifying Property type drop down list1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Property Management Query tab 5. click on the Property type drop down list-

Customer Account No.*: Blank Customer Type*: Commercial Property Type*: Consolidated Customer FullName*: Ramyr D. Samaniego Customer Address L1*: MSE Building Customer Address L2: Ayala Avenue, Makati City Post Code*: 1200
N/A

TC_R5_14

N/A

18

TC_R5_15

19

Verifying Telephone number drop down list1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Property Management Query tab 5. click on the Property type drop down list-

N/A

TC_R5_16

Verification of Payment Method drop down list - N/A 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Compensation Request tab 5. Verify Payment Method drop down list

20

R6

Customer Driven Telephone Complaint

TC_R6_01 1

Verification of the left navigation menu 1. Open the WMA application 2. Check the left navigational menu

N/A

TC_R6_02

Verification of the Create Work Item tab 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab

N/A

TC_R6_03

Verification of Customer Driven Telephone Complaint 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Telephone Complaint tab

N/A

TC_R6_04 4

TC_R6_06 5

TC_R6_07

Verification of Date and Time format1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Telephone Complaint tab Verify visibility of create and save button 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click onCustomer Driven Telephone Complaint tab Verifying exit button 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Telephone Complaint tab 5.click on the exit button of the form

N/A

N/A

N/A

TC_R6_08

TC_R6_09 TC_R6_16

verifying save and create with valid data 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven SIC Code Amendment tab 5. Enter the valid data in Customer Driven-SIC Code Amendment form as1. Customer Account No.*: 2. Customer Type*: 3. Property Type*: 4. Customer FullName*: 5. Customer Address L1*: 6. Customer Address L2: 7. Post Code*: 8. Telephone Number*: 9. Nature of Complaint*: 10. Action Required*: 11.Action Agreed*: 12. CA Extension No.: 13. Contact Name: verifying save and create with valid mandatory data 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven SIC Code Amendment tab 5. Enter the valid data in Customer Driven-SIC Code Amendment form as1. Customer Account No.*: 2. Customer Type*: 3. Property Type*: 4. Customer FullName*: 5. Customer Address L1*: 6. Customer Address L2: 7. Post Code*: 8. Telephone Number*: 9. Nature of Complaint*: 10. Action Required*: 11.Action Agreed*: 12. CA Extension No.: 13. Contact Name: 14. Authorized By Manager:

Customer Account No.*: 8410111992 Customer Type*: Commercial Property Type*: Unmeasured Customer FullName*: Garner T. Roque Customer Address L1*: MSE Building Customer Address L2: Ayala Avenue, Makati City Post Code*: Customer Account No.*: 8410111992 Customer Type*: Commercial Property Type*: Unmeasured Customer FullName*: Garner T. Roque Customer Address L1*: MSE Building Customer Address L2: Ayala Avenue, Makati City Post Code*: 1200 Telephone Number*: 00632841011 1 Work Nature of Complaint*:

TC_R6_10 TC_R6_11

verifying save and create with Invalid data 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven SIC Code Amendment tab 5. Enter the valid data in Customer Driven-SIC Code Amendment form as1. Customer Account No.*: 2. Customer Type*: 3. Property Type*: 4. Customer FullName*: 5. Customer Address L1*: 6. Customer Address L2: 7. Post Code*: 8. Telephone Number*: 9. Nature of Complaint*: 10. Action Required*: 11.Action Agreed*: 12. CA Extension No.: 13. Contact Name: 14. Authorized By Manager:

Customer Account No.*: ABD453 Customer Type*: Commercial Property Type*: Unmeasured Customer FullName*: Garner T. Roque Customer Address L1*: MSE Building Customer Address L2: Ayala Avenue, Makati City Post Code*: 1200 Telephone Number*: 00632841011 1 Work Nature of Complaint*:

TC_R6_12 TC_R6_17

10

verifying save and create with empty mandatory field data 1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven SIC Code Amendment tab 5. Enter the valid data in Customer Driven-SIC Code Amendment form as1. Customer Account No.*: 2. Customer Type*: 3. Property Type*: 4. Customer FullName*: 5. Customer Address L1*: 6. Customer Address L2: 7. Post Code*: 8. Telephone Number*: 9. Nature of Complaint*: 10. Action Required*: 11.Action Agreed*: 12. CA Extension No.: 13. Contact Name: 14. Authorized By Manager:

TC_R6_13

11

Verifying Customer type drop down list1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Property Management Query tab 5. click on the Customer type drop down listVerifying Property type drop down list1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Property Management Query tab 5. click on the Property type drop down list-

Customer Account No.*: Blank Customer Type*: Commercial Property Type*: Unmeasured Customer FullName*: Garner T. Roque Customer Address L1*: MSE Building Customer Address L2: Ayala Avenue, Makati City Post Code*: 1200 Telephone Number*: 00632841011 1 Work Nature of Complaint*: N/A

TC_R6_14

N/A

12

TC_R6_15

13

Verifying Telephone number drop down list1. Open the WMA application 2. Check the left navigational menu 3. Click on Create Work Item tab 4. Click on Customer Driven Property Management Query tab 5. click on the Property type drop down list-

N/A

R7

Non-DG Compensation Request Webform Click on the application and verify the left navigation.
TC_R7_01

NA

Click on Create Work Item

NA

TC_R7_02

Click on Non-DG Compensation Request Webform

NA

TC_R7_03

TC_R7_09

Input the valid data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Select Title 5.Enter Customer Full Name 6.Enter Customer Address L1 7.Enter Customer Address L2 8.Enter Post Code 9.Enter Telephone Number 10.Select Compensation Type 11.Select Have you Created Payment to Account 12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over 50 14.Enter Reason for Compensation 15.Enter CA Extension No 16.Enter Contact Name 17.Enter Payment Address if Different L1 18.Enter Payment Address if Different L2 19.Enter PostCode 20.Enter Telephone Number 21.Enter Compensation Amount 22.Enter Authorised by Team Manager

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Unmeasured Title:: Mr Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1

TC_R7_09

Input the data for the respective fields and leave blank the mandatory fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Select Title 5.Enter Customer Full Name 6.Enter Customer Address L1 7.Enter Customer Address L2 8.Enter Post Code 9.Enter Telephone Number 10.Select Compensation Type 11.Select Have you Created Payment to Account 12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over 50 14.Enter Reason for Compensation 15.Enter CA Extension No 16.Enter Contact Name 17.Enter Payment Address if Different L1 18.Enter Payment Address if Different L2 19.Enter PostCode 20.Enter Telephone Number 21.Enter Compensation Amount 22.Enter Authorised by Team Manager

Customer Account No: Customer Type: Property Type: Title: Customer Full Name: Customer Address L1: Customer Address L2 :: Ayala Avenue, Makati City Post Code: Telephone Number: Compensation Type: Have you Created Payment toAccount : Account Credited, Has Copy Account Been sent:: Authorisation

TC_R7_09

Input the invalid data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Select Title 5.Enter Customer Full Name 6.Enter Customer Address L1 7.Enter Customer Address L2 8.Enter Post Code 9.Enter Telephone Number 10.Select Compensation Type 11.Select Have you Created Payment to Account 12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over 50 14.Enter Reason for Compensation 15.Enter CA Extension No 16.Enter Contact Name 17.Enter Payment Address if Different L1 18.Enter Payment Address if Different L2 19.Enter PostCode 20.Enter Telephone Number 21.Enter Compensation Amount 22.Enter Authorised by Team Manager

Customer Account No::5568#55 @7$ Customer Type:: commercial Property Type:: Unmeasured Title:: Mr Customer Full Name:: () *& Customer Address L1:: *&^(%) Customer Address L2 :: Ayala Avenue, Makati City Post Code:: A67H Telephone Number: 00632841011 1

TC_R7_09

Input the data in the fields which is mentioned to leave blank 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Select Title 5.Enter Customer Full Name 6.Enter Customer Address L1 7.Enter Customer Address L2 8.Enter Post Code 9.Enter Telephone Number 10.Select Compensation Type 11.Select Have you Created Payment to Account 12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over 50 14.Enter Reason for Compensation 15.Enter CA Extension No 16.Enter Contact Name 17.Enter Payment Address if Different L1 18.Enter Payment Address if Different L2 19.Enter PostCode 20.Enter Telephone Number 21.Enter Compensation Amount 22.Enter Authorised by Team Manager

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Unmeasured Title:: Mr Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1

TC_R7_09

Input valid datas into the all fields except Customer Account No and Post Code 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Select Title 5.Enter Customer Full Name 6.Enter Customer Address L1 7.Enter Customer Address L2 8.Enter Post Code 9.Enter Telephone Number 10.Select Compensation Type 11.Select Have you Created Payment to Account 12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over 50 14.Enter Reason for Compensation 15.Enter CA Extension No 16.Enter Contact Name 17.Enter Payment Address if Different L1 18.Enter Payment Address if Different L2 19.Enter PostCode 20.Enter Telephone Number 21.Enter Compensation Amount 22.Enter Authorised by Team Manager

Customer Account No::23#5@*1 45 Customer Type::Commer cial Property Type:: Unmeasured Title:: Mr Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 3+&6 Telephone Number: 00632841011 1

TC_R7_09

Input valid datas into the all fields except Customer Full Name,Customer Address L1 and Customer Address L2 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Select Title 5.Enter Customer Full Name 6.Enter Customer Address L1 7.Enter Customer Address L2 8.Enter Post Code 9.Enter Telephone Number 10.Select Compensation Type 11.Select Have you Created Payment to Account 12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over 50 14.Enter Reason for Compensation 15.Enter CA Extension No 16.Enter Contact Name 17.Enter Payment Address if Different L1 18.Enter Payment Address if Different L2 19.Enter PostCode 20.Enter Telephone Number 21.Enter Compensation Amount 22.Enter Authorised by Team Manager

Customer Account No::84101118 43 Customer Type:: Commercial Property Type:: Unmeasured Title:: Mr Customer Full Name:: 1234.Samanie go Customer Address L1::@45^88 Customer Address L2 :: 9*&@11! Post Code:: 1200 Telephone Number: 00632841011 1 Compensation

10

TC_R7_09

Input valid datas into the all fields except Telephone number 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Select Title 5.Enter Customer Full Name 6.Enter Customer Address L1 7.Enter Customer Address L2 8.Enter Post Code 9.Enter Telephone Number 10.Select Compensation Type 11.Select Have you Created Payment to Account 12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over 50 14.Enter Reason for Compensation 15.Enter CA Extension No 16.Enter Contact Name 17.Enter Payment Address if Different L1 18.Enter Payment Address if Different L2 19.Enter PostCode 20.Enter Telephone Number 21.Enter Compensation Amount 22.Enter Authorised by Team Manager

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Unmeasured Title:: Mr Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00^^**!#$111 Compensation

11

TC_R7_09

Input valid datas into the all fields except Telephone number, Cutomer Account No 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Select Title 5.Enter Customer Full Name 6.Enter Customer Address L1 7.Enter Customer Address L2 8.Enter Post Code 9.Enter Telephone Number 10.Select Compensation Type 11.Select Have you Created Payment to Account 12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over 50 14.Enter Reason for Compensation 15.Enter CA Extension No 16.Enter Contact Name 17.Enter Payment Address if Different L1 18.Enter Payment Address if Different L2 19.Enter PostCode 20.Enter Telephone Number 21.Enter Compensation Amount 22.Enter Authorised by Team Manager

Customer Account No::8|||()8& &43 Customer Type::Commer cial Property Type:: Unmeasured Title:: Mr Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 0_()**^%111 Compensation

12

TC_R7_09

Input the valid data for the all fields except telephone number and compensation amount 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Select Title 5.Enter Customer Full Name 6.Enter Customer Address L1 7.Enter Customer Address L2 8.Enter Post Code 9.Enter Telephone Number 10.Select Compensation Type 11.Select Have you Created Payment to Account 12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over 50 14.Enter Reason for Compensation 15.Enter CA Extension No 16.Enter Contact Name 17.Enter Payment Address if Different L1 18.Enter Payment Address if Different L2 19.Enter PostCode 20.Enter Telephone Number 21.Enter Compensation Amount 22.Enter Authorised by Team Manager

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Unmeasured Title:: Mr Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 0 hj~\ii.0111 Compensation

13

TC_R7_09

Input the valid data for the respective fields except Customer Account no 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Select Title 5.Enter Customer Full Name 6.Enter Customer Address L1 7.Enter Customer Address L2 8.Enter Post Code 9.Enter Telephone Number 10.Select Compensation Type 11.Select Have you Created Payment to Account 12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over 50 14.Enter Reason for Compensation 15.Enter CA Extension No 16.Enter Contact Name 17.Enter Payment Address if Different L1 18.Enter Payment Address if Different L2 19.Enter PostCode 20.Enter Telephone Number 21.Enter Compensation Amount 22.Enter Authorised by Team Manager

Customer Account No::45\\{}** 0 Customer Type::Commer cial Property Type:: Unmeasured Title:: Mr Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1 Compensation

14

TC_R7_09

Input the valid data for the respective fields except Customer Full Name 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Select Title 5.Enter Customer Full Name 6.Enter Customer Address L1 7.Enter Customer Address L2 8.Enter Post Code 9.Enter Telephone Number 10.Select Compensation Type 11.Select Have you Created Payment to Account 12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over 50 14.Enter Reason for Compensation 15.Enter CA Extension No 16.Enter Contact Name 17.Enter Payment Address if Different L1 18.Enter Payment Address if Different L2 19.Enter PostCode 20.Enter Telephone Number 21.Enter Compensation Amount 22.Enter Authorised by Team Manager

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Unmeasured Title:: Mr Customer Full Name:: **90.pooii.++ 785 Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011

15

TC_R7_09

Input the valid data for the respective fields except Customer Address L1 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Select Title 5.Enter Customer Full Name 6.Enter Customer Address L1 7.Enter Customer Address L2 8.Enter Post Code 9.Enter Telephone Number 10.Select Compensation Type 11.Select Have you Created Payment to Account 12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over 50 14.Enter Reason for Compensation 15.Enter CA Extension No 16.Enter Contact Name 17.Enter Payment Address if Different L1 18.Enter Payment Address if Different L2 19.Enter PostCode 20.Enter Telephone Number 21.Enter Compensation Amount 22.Enter Authorised by Team Manager

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Unmeasured Title:: Mr Customer Full Name:: Ramyr D. Samaniego Customer Address L1::(**) Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1 Compensation

16

TC_R7_09

Input the valid data for the respective fields except Customer Address L2 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Select Title 5.Enter Customer Full Name 6.Enter Customer Address L1 7.Enter Customer Address L2 8.Enter Post Code 9.Enter Telephone Number 10.Select Compensation Type 11.Select Have you Created Payment to Account 12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over 50 14.Enter Reason for Compensation 15.Enter CA Extension No 16.Enter Contact Name 17.Enter Payment Address if Different L1 18.Enter Payment Address if Different L2 19.Enter PostCode 20.Enter Telephone Number 21.Enter Compensation Amount 22.Enter Authorised by Team Manager

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Unmeasured Title:: Mr Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: 890 55 Post Code:: 1200 Telephone Number: 00632841011 1 Compensation

17

TC_R7_09

Input the valid data for the respective fields except Post Code 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Select Title 5.Enter Customer Full Name 6.Enter Customer Address L1 7.Enter Customer Address L2 8.Enter Post Code 9.Enter Telephone Number 10.Select Compensation Type 11.Select Have you Created Payment to Account 12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over 50 14.Enter Reason for Compensation 15.Enter CA Extension No 16.Enter Contact Name 17.Enter Payment Address if Different L1 18.Enter Payment Address if Different L2 19.Enter PostCode 20.Enter Telephone Number 21.Enter Compensation Amount 22.Enter Authorised by Team Manager

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Unmeasured Title:: Mr Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: poii() Telephone Number: 00632841011 1

18

TC_R7_09

Input the valid data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Select Title 5.Enter Customer Full Name 6.Enter Customer Address L1 7.Enter Customer Address L2 8.Enter Post Code 9.Enter Telephone Number 10.Select Compensation Type 11.Select Have you Created Payment to Account 12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over 50 14.Enter Reason for Compensation 15.Enter CA Extension No 16.Enter Contact Name 17.Enter Payment Address if Different L1 18.Enter Payment Address if Different L2 19.Enter PostCode 20.Enter Telephone Number 21.Enter Compensation Amount 22.Enter Authorised by Team Manager

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Unmeasured Title:: Mr Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1

19

TC_R7_09

Input the valid data for the respective fields except Authorisation Required 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Select Title 5.Enter Customer Full Name 6.Enter Customer Address L1 7.Enter Customer Address L2 8.Enter Post Code 9.Enter Telephone Number 10.Select Compensation Type 11.Select Have you Created Payment to Account 12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over 50 14.Enter Reason for Compensation 15.Enter CA Extension No 16.Enter Contact Name 17.Enter Payment Address if Different L1 18.Enter Payment Address if Different L2 19.Enter PostCode 20.Enter Telephone Number 21.Enter Compensation Amount 22.Enter Authorised by Team Manager

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Unmeasured Title:: Mr Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1

20

TC_R7_09

Input the valid data for the respective fields except Reason for Compensation 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Select Title 5.Enter Customer Full Name 6.Enter Customer Address L1 7.Enter Customer Address L2 8.Enter Post Code 9.Enter Telephone Number 10.Select Compensation Type 11.Select Have you Created Payment to Account 12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over 50 14.Enter Reason for Compensation 15.Enter CA Extension No 16.Enter Contact Name 17.Enter Payment Address if Different L1 18.Enter Payment Address if Different L2 19.Enter PostCode 20.Enter Telephone Number 21.Enter Compensation Amount 22.Enter Authorised by Team Manager

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Unmeasured Title:: Mr Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1

21

TC_R7_09

Input the valid data for the respective fields and fill the CA Extension No 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Select Title 5.Enter Customer Full Name 6.Enter Customer Address L1 7.Enter Customer Address L2 8.Enter Post Code 9.Enter Telephone Number 10.Select Compensation Type 11.Select Have you Created Payment to Account 12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over 50 14.Enter Reason for Compensation 15.Enter CA Extension No 16.Enter Contact Name 17.Enter Payment Address if Different L1 18.Enter Payment Address if Different L2 19.Enter PostCode 20.Enter Telephone Number 21.Enter Compensation Amount 22.Enter Authorised by Team Manager

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Unmeasured Title:: Mr Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1

22

TC_R7_09

Input the valid data for the respective fields and fill the Contact Name incorrectly 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Select Title 5.Enter Customer Full Name 6.Enter Customer Address L1 7.Enter Customer Address L2 8.Enter Post Code 9.Enter Telephone Number 10.Select Compensation Type 11.Select Have you Created Payment to Account 12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over 50 14.Enter Reason for Compensation 15.Enter CA Extension No 16.Enter Contact Name 17.Enter Payment Address if Different L1 18.Enter Payment Address if Different L2 19.Enter PostCode 20.Enter Telephone Number 21.Enter Compensation Amount 22.Enter Authorised by Team Manager

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Unmeasured Title:: Mr Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1

23

TC_R7_09

Input the valid data for the respective fields and fill the Compensation Amount incorrectly 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Select Title 5.Enter Customer Full Name 6.Enter Customer Address L1 7.Enter Customer Address L2 8.Enter Post Code 9.Enter Telephone Number 10.Select Compensation Type 11.Select Have you Created Payment to Account 12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over 50 14.Enter Reason for Compensation 15.Enter CA Extension No 16.Enter Contact Name 17.Enter Payment Address if Different L1 18.Enter Payment Address if Different L2 19.Enter PostCode 20.Enter Telephone Number 21.Enter Compensation Amount 22.Enter Authorised by Team Manager

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Unmeasured Title:: Mr Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1

24

TC_R7_09

Input the valid data for the respective fields and fill the Authorised by Team Manager 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Select Title 5.Enter Customer Full Name 6.Enter Customer Address L1 7.Enter Customer Address L2 8.Enter Post Code 9.Enter Telephone Number 10.Select Compensation Type 11.Select Have you Created Payment to Account 12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over 50 14.Enter Reason for Compensation 15.Enter CA Extension No 16.Enter Contact Name 17.Enter Payment Address if Different L1 18.Enter Payment Address if Different L2 19.Enter PostCode 20.Enter Telephone Number 21.Enter Compensation Amount 22.Enter Authorised by Team Manager

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Unmeasured Title:: Mr Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1

25

TC_R7_09

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Select Title 5.Enter Customer Full Name 6.Enter Customer Address L1 7.Enter Customer Address L2 8.Enter Post Code 9.Enter Telephone Number 10.Select Compensation Type 11.Select Have you Created Payment to Account 12.Enter Account Credited, Has Copy Account Been Sent 13.Enter Authorisation Required for Payment over 50 14.Enter Reason for Compensation 15.Enter CA Extension No 16.Enter Contact Name 17.Enter Payment Address if Different L1 18.Enter Payment Address if Different L2 19.Enter PostCode 20.Enter Telephone Number 21.Enter Compensation Amount 22.Enter Authorised by Team Manager

26 27 R8

TC_R7_09 TC_R7_10

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Unmeasured Title:: Mr Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: !@#$% Telephone Number: 00632841011 1 NA NA NA

On clicking Save and create button On clicking Exit button Non-DG Property Management Webform Click on the application and verify the left navigation.

TC_R8_01

Click on Create Work Item

NA

TC_R8_02

Click on Non-DG Property Management Webform

NA

TC_R8_03

TC_R8_05

Input the valid data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Meter Read 10.Enter General Comment 11.Enter Contact Name 12.Enter Demolished Date 13.Enter Demolished Source 14.Enter Landlord Name 15.Enter Landlord Contact Number 16.Enter Empty From Date

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Consolidated Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1 Meter

TC_R8_05

Input the valid data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Meter Read 10.Enter General Comment 11.Enter Contact Name 12.Enter Demolished Date 13.Enter Demolished Source 14.Enter Landlord Name 15.Enter Landlord Contact Number 16.Enter Empty From Date

Customer Account No:: Customer Type:: Property Type:: Customer Full Name:: Customer Address L1:: Customer Address L2 :: Post Code:: Telephone Number: Meter Read::(m ) General Comment is blank Action Required:: Contact Name:: Demolished Date:: Demolished Source::
3

TC_R8_05

Input the valid data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Meter Read 10.Enter General Comment 11.Enter Contact Name 12.Enter Demolished Date 13.Enter Demolished Source 14.Enter Landlord Name 15.Enter Landlord Contact Number 16.Enter Empty From Date

Customer Account No::**()ki765 Customer Type::Commer cial Property Type:: Consolidated Customer Full Name::5678. Samaniego Customer Address L1::(*&45 Customer Address L2 :: 98675 Post Code:: POIJ Telephone Number: )(&&ghtyu Meter Read::(m3) General Comment is blank

TC_R8_05

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Meter Read 10.Enter General Comment 11.Enter Contact Name 12.Enter Demolished Date 13.Enter Demolished Source 14.Enter Landlord Name 15.Enter Landlord Contact Number 16.Enter Empty From Date

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Consolidated Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1 Meter

TC_R8_05

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Meter Read 10.Enter General Comment 11.Enter Contact Name 12.Enter Demolished Date 13.Enter Demolished Source 14.Enter Landlord Name 15.Enter Landlord Contact Number 16.Enter Empty From Date

Customer Account No::5568#55 @7$ Customer Type::Commer cial Property Type:: Consolidated Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1 Meter

TC_R8_05

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Meter Read 10.Enter General Comment 11.Enter Contact Name 12.Enter Demolished Date 13.Enter Demolished Source 14.Enter Landlord Name 15.Enter Landlord Contact Number 16.Enter Empty From Date

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Consolidated Customer Full Name:: 654654* Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1

10

TC_R8_05

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Meter Read 10.Enter General Comment 11.Enter Contact Name 12.Enter Demolished Date 13.Enter Demolished Source 14.Enter Landlord Name 15.Enter Landlord Contact Number 16.Enter Empty From Date

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Consolidated Customer Full Name:: Ramyr D. Samaniego Customer Address L1::78 9* Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1 Meter Read::(m )
3

11

TC_R8_05

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Meter Read 10.Enter General Comment 11.Enter Contact Name 12.Enter Demolished Date 13.Enter Demolished Source 14.Enter Landlord Name 15.Enter Landlord Contact Number 16.Enter Empty From Date

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Consolidated Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: 5454545--Post Code:: 1200 Telephone Number: 00632841011 1 Meter Read::(m )
3

12

TC_R8_05

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Meter Read 10.Enter General Comment 11.Enter Contact Name 12.Enter Demolished Date 13.Enter Demolished Source 14.Enter Landlord Name 15.Enter Landlord Contact Number 16.Enter Empty From Date

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Consolidated Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: puyt@ Telephone Number: 00632841011 1 Meter

13

TC_R8_05

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Meter Read 10.Enter General Comment 11.Enter Contact Name 12.Enter Demolished Date 13.Enter Demolished Source 14.Enter Landlord Name 15.Enter Landlord Contact Number 16.Enter Empty From Date

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Consolidated Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00^^**!#$111 Meter Read::(m )
3

14

TC_R8_05

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Meter Read 10.Enter General Comment 11.Enter Contact Name 12.Enter Demolished Date 13.Enter Demolished Source 14.Enter Landlord Name 15.Enter Landlord Contact Number 16.Enter Empty From Date

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Consolidated Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1 Meter

15

TC_R8_05

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Meter Read 10.Enter General Comment 11.Enter Contact Name 12.Enter Demolished Date 13.Enter Demolished Source 14.Enter Landlord Name 15.Enter Landlord Contact Number 16.Enter Empty From Date

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Consolidated Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1 Meter

16

TC_R8_05

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Meter Read 10.Enter General Comment 11.Enter Contact Name 12.Enter Demolished Date 13.Enter Demolished Source 14.Enter Landlord Name 15.Enter Landlord Contact Number 16.Enter Empty From Date

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Consolidated Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1 Meter

17

TC_R8_05

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Meter Read 10.Enter General Comment 11.Enter Contact Name 12.Enter Demolished Date 13.Enter Demolished Source 14.Enter Landlord Name 15.Enter Landlord Contact Number 16.Enter Empty From Date

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Consolidated Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1 Meter

18

TC_R8_05

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Meter Read 10.Enter General Comment 11.Enter Contact Name 12.Enter Demolished Date 13.Enter Demolished Source 14.Enter Landlord Name 15.Enter Landlord Contact Number 16.Enter Empty From Date

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Consolidated Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1 Meter

19

TC_R8_05

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Meter Read 10.Enter General Comment 11.Enter Contact Name 12.Enter Demolished Date 13.Enter Demolished Source 14.Enter Landlord Name 15.Enter Landlord Contact Number 16.Enter Empty From Date

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Consolidated Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1 Meter

20

TC_R8_05

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Meter Read 10.Enter General Comment 11.Enter Contact Name 12.Enter Demolished Date 13.Enter Demolished Source 14.Enter Landlord Name 15.Enter Landlord Contact Number 16.Enter Empty From Date

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Consolidated Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1 Meter

21

TC_R8_05

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Meter Read 10.Enter General Comment 11.Enter Contact Name 12.Enter Demolished Date 13.Enter Demolished Source 14.Enter Landlord Name 15.Enter Landlord Contact Number 16.Enter Empty From Date

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Consolidated Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1 Meter

22

TC_R8_05

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Meter Read 10.Enter General Comment 11.Enter Contact Name 12.Enter Demolished Date 13.Enter Demolished Source 14.Enter Landlord Name 15.Enter Landlord Contact Number 16.Enter Empty From Date

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Consolidated Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1 Meter

23

TC_R8_05

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Meter Read 10.Enter General Comment 11.Enter Contact Name 12.Enter Demolished Date 13.Enter Demolished Source 14.Enter Landlord Name 15.Enter Landlord Contact Number 16.Enter Empty From Date

Customer Account No::jhyu#$%4 58 Customer Type::Commer cial Property Type:: Consolidated Customer Full Name:: Ramyr D. Samaniego Customer Address L1::45780++ Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1 Meter Read::(m )
3

24

TC_R8_05

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Meter Read 10.Enter General Comment 11.Enter Contact Name 12.Enter Demolished Date 13.Enter Demolished Source 14.Enter Landlord Name 15.Enter Landlord Contact Number 16.Enter Empty From Date

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Consolidated Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: uyt() Telephone Number: #$%erty54457 Meter Read::(m ) NA
3

25

TC_R8_05

Click on Save and create NA

26

TC_R8_06

R9

Click on Exit Non DG- SIC Code Amendment Webform

Click on the application and verify the left navigation. 1

TC_R9_01

NA

Click on Create Work Item

NA

TC_R9_02

Click on Non-DG SIC Code Amendment Webform

NA

TC_R9_03

TC_R9_09

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Action Required 10.Enter Contact Name 11.Enter Payement Plan Set 12.Enter Payment Plan Type 13.Enter SIC Code 14.Enter Registered nature of Bussiness

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Consolidated Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1

TC_R9_09

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Action Required 10.Enter Contact Name 11.Enter Payement Plan Set 12.Enter Payment Plan Type 13.Enter SIC Code 14.Enter Registered nature of Bussiness

Customer Account No:: Customer Type:: Property Type:: Customer Full Name:: Customer Address L1:: Customer Address L2 :: Post Code:: Telephone Number: Action Required:: Contact Name:: Clydie Besmonte Payement Plan Set:: Payment Plan Type::BACS SIC Code::Blank Registered

TC_R9_09

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Action Required 10.Enter Contact Name 11.Enter Payement Plan Set 12.Enter Payment Plan Type 13.Enter SIC Code 14.Enter Registered nature of Bussiness

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Consolidated Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011

TC_R9_09

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Action Required 10.Enter Contact Name 11.Enter Payement Plan Set 12.Enter Payment Plan Type 13.Enter SIC Code 14.Enter Registered nature of Bussiness

Customer Account No::***rty65r @ Customer Type::Commer cial Property Type:: Consolidated Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1

TC_R9_09

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Action Required 10.Enter Contact Name 11.Enter Payement Plan Set 12.Enter Payment Plan Type 13.Enter SIC Code 14.Enter Registered nature of Bussiness

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Consolidated Customer Full Name:: 567 @# Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1 Action

TC_R9_09

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Action Required 10.Enter Contact Name 11.Enter Payement Plan Set 12.Enter Payment Plan Type 13.Enter SIC Code 14.Enter Registered nature of Bussiness

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Consolidated Customer Full Name:: Ramyr D. Samaniego Customer Address L1::734687 65#$ Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1 Action

10

TC_R9_09

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Action Required 10.Enter Contact Name 11.Enter Payement Plan Set 12.Enter Payment Plan Type 13.Enter SIC Code 14.Enter Registered nature of Bussiness

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Consolidated Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: @#45 678 Post Code:: 1200 Telephone Number: 00632841011 1 Action Required::For

11

TC_R9_09

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Action Required 10.Enter Contact Name 11.Enter Payement Plan Set 12.Enter Payment Plan Type 13.Enter SIC Code 14.Enter Registered nature of Bussiness

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Consolidated Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: ert@e h Telephone Number: 00632841011 1 Action

12

TC_R9_09

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Action Required 10.Enter Contact Name 11.Enter Payement Plan Set 12.Enter Payment Plan Type 13.Enter SIC Code 14.Enter Registered nature of Bussiness

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Consolidated Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: PO67%$FDTY Action Required::For

13

TC_R9_09

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Action Required 10.Enter Contact Name 11.Enter Payement Plan Set 12.Enter Payment Plan Type 13.Enter SIC Code 14.Enter Registered nature of Bussiness

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Consolidated Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1 Action

14

TC_R9_09

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Action Required 10.Enter Contact Name 11.Enter Payement Plan Set 12.Enter Payment Plan Type 13.Enter SIC Code 14.Enter Registered nature of Bussiness

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Consolidated Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1 Action

15

TC_R9_09

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Action Required 10.Enter Contact Name 11.Enter Payement Plan Set 12.Enter Payment Plan Type 13.Enter SIC Code 14.Enter Registered nature of Bussiness

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Consolidated Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1

16

TC_R9_09

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Action Required 10.Enter Contact Name 11.Enter Payement Plan Set 12.Enter Payment Plan Type 13.Enter SIC Code 14.Enter Registered nature of Bussiness

Customer Account No::84101 @43 Customer Type::Commer cial Property Type:: Consolidated Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: we@# y Telephone Number: 00632841011 1

17

TC_R9_09

Input the data for the respective fields 1.Enter Customer Account No 2.Select Customer Type 3. Select Property Type 4.Enter Customer Full Name 5.Enter Customer Address L1 6.Enter Customer Address L2 7.Enter Post Code 8.Enter Telephone Number 9.Enter Action Required 10.Enter Contact Name 11.Enter Payement Plan Set 12.Enter Payment Plan Type 13.Enter SIC Code 14.Enter Registered nature of Bussiness

Customer Account No::84101118 43 Customer Type::Commer cial Property Type:: Consolidated Customer Full Name:: Ramyr D. Samaniego Customer Address L1::MSE Building Customer Address L2 :: Ayala Avenue, Makati City Post Code:: 1200 Telephone Number: 00632841011 1 Action NA

18

TC_R9_09

Click on Save and create NA

19

TC_R9_10

Click on Exit R1 Team Manager 0 Login/Welcom e Page

TC_R10_01 1

Verify Team Manager Welcome Page: - Open WMA application

NA

TC_R10_02

Verify Left Navigation consists of menus: - Open WMA application

NA

TC_R10_03

Verify Reports menu consists of sub menus: - Open WMA application - Click Reports menu

NA

TC_R10_04

Verify other menus should display sub menus: NA - Open WMA application - Click on other menus to expand its sub menus

TC_R11_01 5

Verify Team Manager 'Reports Screen': - Open WMA application

NA

TC_R11_02

In the Left Navigation Menu, Reports menu includes Cycle Time as its sub menu which includes its own sub menus: - Open WMA application - Click on Reports menu - Click on Cycle Time

NA

TC_R11_03, TC_R11_04, TC_R11_06, TC_R11_07, TC_R11_08 & TC_R11_09

Verify the screen for Cycle Time Report By Work NA Item By Week includes input boxes, calendar drop down controls, radio buttons, command buttons: - Open WMA application - Click on Reports menu - Click on Cycle Time - Click on Cycle Time Report By Work Item By Week

TC_R11_05

87

TC_R11_05

Verify Work Item Name drop down menu is dectivated/disabled once One Work Item radio button is clicked: - Open WMA application - Click on Reports menu - Click on Cycle Time - Click on Cycle Time Report By Work Item By Week - Click on All Work Items Verify Work Item Name drop down menu is activated/enabled once One Work Item radio button is clicked: - Open WMA application - Click on Reports menu - Click on Cycle Time - Click on Cycle Time Report By Work Item By Week - Click on One Work Item

NA

NA

TC_R11_10

In Cycle Time Report by Work Item by Week, verify Work Item Name drop down menu consists 45 items in the list: - Open WMA application - Click on Reports menu - Click on Cycle Time - Click on Cycle Time Report By Work Item By Week - Click on One Work Item - Click on Work Item Name drop down menu

NA

10

R1 Report Screen 1 TC_R11_03, TC_R11_04, TC_R11_06, TC_R11_07, TC_R11_08 & 11 TC_R11_09

Verify the screen for Cycle Time Report By Work NA Item By Month includes input boxes, calendar drop down controls, option buttons, command buttons: - Open WMA application - Click on Reports menu - Click on Cycle Time - Click on Cycle Time Report By Work Item By Month

TC_R11_05

12

TC_R11_05

13

TC_R11_10

Verify Work Item Name drop down menu is dectivated/disabled once One Work Item radio button is clicked: - Open WMA application - Click on Reports menu - Click on Cycle Time - Click on Cycle Time Report By Work Item By Week - Click on All Work Items Verify Work Item Name drop down menu is activated/enabled once One Work Item radio button is clicked: - Open WMA application - Click on Reports menu - Click on Cycle Time - Click on Cycle Time Report By Work Item By Week - Click on One Work Item In Cycle Time Report by Work Item by Month, verify Work Item Name drop down menu consists 45 items in the list: - Open WMA application - Click on Reports menu - Click on Cycle Time - Click on Cycle Time Report By Work Item By Week - Click on One Work Item - Click on Work Item Name drop down menu

NA

NA

NA

14

R1 2

Daily Outstanding & Backlog Report by All Teams

TC_R12_01 1

Verify Team Manager Module of WMA appln 1. Open the WMA Application

N/A

TC_R12_02 2

Verify Left navigation of Team Manager Module N/A 1.open Team Manager module from WMA Appln

TC_R12_03

Verify "Reports" menu's sub menu 1.open the team manager module 2.click on "Reports" menu.

N/A

TC_R12_04 4

Verify "Daily Outstanding and Backlog Report" as a sub-menu of "Report" Tab. 1.open the team manager module 2.click on "Reports" menu. Verify "Daily Outstanding and Backlog Report" sub-menu's sub Items 1.Click on "Daily Outstanding and Backlog Report" Verify "by All Teams" 1. Click on "by All Teams"

N/A

N/A

TC_R12_05

N/A

TC_R12_11

Verify valid values for the "Team" dropdown list. N/A 1.open the team manager module 2.click on "Reports" menu. 3.Click on "Daily Outstanding and Backlog Report" 4.Click on "by All Teams" 5.Click on "Team" drop down list

TC_R12_13

Verify the"Generate Online Report" and "Generate Printable Report" 1.open the team manager module 2.click on "Reports" menu. 3.Click on "Daily Outstanding and Backlog Report" 4.Click on "by All Teams" Maintain User (Update User) Verify Team Manager Module of WMA appln 1. Open the WMA Application

N/A

R1 3 TC_R13_01 1

N/A

TC_R13_02

Verify Left navigation of Team Manager Module N/A 1.open Team Manager module from WMA Appln

TC_R13_03

Verify the "Update User" sub-menu. 1.open Team Manager module from WMA Appln 2.click on "Maintain User" menu.

N/A

TC_R13_03

Verify the "Maintain User - Update User" page 1.open Team Manager module from WMA App 2.click on "Maintain User" menu. 3.click on "Update User"

N/A

TC_R13_03 5

Verify the "Update type" radio button. 1.open Team Manager module from WMA App 2.click on "Maintain User" menu. 3.click on "Update User"

N/A

TC_R13_03 6

Verify the Primary Role Type and Status radio buttons 1.open Team Manager module from WMA App 2.click on "Maintain User" menu. 3.click on "Update User" Verify Add Selected and Remove Selected buttons 1.open Team Manager module from WMA App 2.click on "Maintain User" menu. 3.click on "Update User"

N/A

TC_R13_03 7

N/A

TC_R13_03 8

Verify Save and Update, Cancel and Restore(disabled) and Cancel and Go Back 1.open Team Manager module from WMA App 2.click on "Maintain User" menu. 3.click on "Update User" Verify User Audit Trail table 1.open Team Manager module from WMA App 2.click on "Maintain User" menu. 3.click on "Update User"

N/A

TC_R13_17 9

N/A

TC_R13_18

Verify Team drop down,Clients,Skillset Type and N/A P/S 1.open Team Manager module from WMA App 2.click on "Maintain User" menu. 3.click on "Update User"

10

Expected Result

Actual Result

Pass/Fa il

The left navigational menu is containing - Left menu containted Scheduled Work Queue Scheduled Work Queue Unscheduled Work Queue Unscheduled Work Queue Create Work Item (+) Create Work Item The Create Work Item Tab is containing Customer Driven Building Water Charge Request Customer Driven Compensation Request Customer Driven Payment Enquiry Customer Driven Property Management Query Customer Driven SIC Code Amendment Customer Driven Telephone Complaint Non-DG Compensation Request Webform Non-DG Property Management Query Non-DG SIC Code Amendment Webform Generic Message

R1 pass

Create Work Item tab contained: Pass Customer Driven Building Water Charge Request Customer Driven Compensation Request Customer Driven Payment Enquiry Customer Driven Property Management Query Customer Driven SIC Code Amendment Customer Driven Telephone Complaint Non-DG Compensation Request Webform Non-DG Property Management Query Non-DG SIC Code Amendment Webform Generic Message

The Customer Driven Building Water Building Water Charge Request form Charge Request form page is appearing displayed with specified fields with specified fields as 1. Is the Property being re-plastered?* 2. Is it being Sandblasted?* 3. Will there be a Substantial amount of water used during renovation?* 4. Has the customer been informed of the charged?* 5. If no, why? 6. Is there a credit on the account to be transferred?* 7. If yes, how much? 8. Customer Account No* 9. Customer Type* 10. Contact Name 11. Property Type* 12. Customer FullName* 13. Billing Address L1* 14. Billing Address L2* 15. Billing Address L3* 16. Post Code* 17. Telephone Number* 18. In Respect of Address L1 19. In Respect of Address L2 20. In Respect of Address L3 21. Date Created: 22. Time of Creation: 23. Call Taken By: 24. Version No: 25. Name of CA Team: 26. Business Owner:

pass

The Date Created and Time of Creation format is as specified 1. Date Created : (dd-mm-yyyy) 2. Time of Creation : (hh:mm)

Date created and Time of Creation format correctly displayed

Pass

Exit, Save and Create button are visible and enabled.

Save and Create & Exit button is enabled and visible

Pass

The form is submitted with valid data and valid mandatory fields data.

Records saves successfully.

Pass

An error message is generated as 1. Please enter valid Customer Account Number

An error message is generated as "Mandatory fields can not be blank" 1. Please Enter Customer Account Number 2. Please Enter Billing Address L1 3. Please Enter Billing Address L2

Error message displayed Pass 1. Please Enter Customer Account Number 2. Please Enter Billing Address L1 3. Please Enter Billing Address L2

The Customer Type drop down list is containing Commercial Domestic Not Relevant Unknown

Drop-down list displayed Commercial Domestic Not Relevant Unknown

Pass

The Property drop down list is containing Measured Unmeasured Trade Effluent Consolidated Not Relevant Unknown

Property type drop-down list displayed Measured Unmeasured Trade Effluent Consolidated Not Relevant Unknown

Pass

The Telephone Number drop down list is containing Home Mobile Work

Telephone drop-down list displayed Home Mobile Work

Generic Message The left navigational menu is containing - Left menu containted Scheduled Work Queue Scheduled Work Queue Unscheduled Work Queue Unscheduled Work Queue Create Work Item (+) Create Work Item The Create Work Item Tab is containing Customer Driven Building Water Charge Request Customer Driven Compensation Request Customer Driven Payment Enquiry Customer Driven Property Management Query Customer Driven SIC Code Amendment Customer Driven Telephone Complaint Non-DG Compensation Request Webform Non-DG Property Management Query Non-DG SIC Code Amendment Webform Generic Message

R2 pass

Create Work Item tab contained: Pass Customer Driven Building Water Charge Request Customer Driven Compensation Request Customer Driven Payment Enquiry Customer Driven Property Management Query Customer Driven SIC Code Amendment Customer Driven Telephone Complaint Non-DG Compensation Request Webform Non-DG Property Management Query Non-DG SIC Code Amendment Webform Generic Message

The Customer Driven Compensation Request form page is appearing with specified fields as 1. Customer Account No*: 2. Customer Type*: 3. Property Type*: 4. Title*: 5. Customer FullName*: 6. Customer Address L1*: 7. Customer Address L2*: 8. Post Code*: 9. Telephone Number*: 10. Compensation Type*: 11. Have you Created Payment to Account*: 12.If Account Credited, Has Copy Account Been Sent: 13. Authorisation Required for Payment over 50: 14. Reason for Compensation*: 15. Call Taken By : 16. CA Extension No: 17. Version No: 18. Date Created: 19. Time of Creation: 20. Contact Name: 21. Payment Address if Different L1: 22. Payment Address if Different L2: 23. PostCode: 24. Telephone Number: 25. Compensation Amount*: 26. Name of CA Team:

Compensation Request form displayed with specified fields

conditi onal pass

The Date Created and Time of Creation format is as specified 1. Date Created : (dd-mm-yyyy) 2. Time of Creation : (hh:mm)

Exit, Save and Create button are visible and enabled.

The form is submitted with valid data and valid mandatory fields data.

form submitted with valid data

pass

An error message is generated as 1. Please enter valid Customer Account Number 2. Please select Customer Type

Error messages displayed: 1. Please enter valid Customer Account Number 2. Please select Customer Type

pass

An error message is generated as "Mandatory fields can not be blank" 1. Please Enter valid Customer Account Number 2. Please Select Customer Type 3. Please Enter Reason for Compensation

Error message displayed: 1. Please Enter valid Customer Account Number 2. Please Select Customer Type 3. Please Enter Reason for Compensation

pass

The Customer Type drop down list is containing Commercial Domestic Not Relevant Unknown

Customer Type drop-down list displayed: Commercial Domestic Not Relevant Unknown

pass

The Property drop down list is containing Measured Unmeasured Trade Effluent Consolidated Not Relevant Unknown

Property type drop-down list displayed Measured Unmeasured Trade Effluent Consolidated Not Relevant Unknown

pass

The Telephone Number drop down list is containing Home Mobile Work

Telephone drop-down list displayed Home Mobile Work

pass

The Compensation type drop down list is containing Cheque Credit Account Flowers

Compensation Request type drop-down list pass displayed. Cheque Credit Account Flowers

The left navigational menu is containing - Left menu containted Scheduled Work Queue Scheduled Work Queue Unscheduled Work Queue Unscheduled Work Queue Create Work Item (+) Create Work Item The Create Work Item Tab is containing Customer Driven Building Water Charge Request Customer Driven Compensation Request Customer Driven Payment Enquiry Customer Driven Property Management Query Customer Driven SIC Code Amendment Customer Driven Telephone Complaint Non-DG Compensation Request Webform Non-DG Property Management Query Non-DG SIC Code Amendment Webform Generic Message

R3 Pass

Create Work Item tab contained: Pass Customer Driven Building Water Charge Request Customer Driven Compensation Request Customer Driven Payment Enquiry Customer Driven Property Management Query Customer Driven SIC Code Amendment Customer Driven

The Customer Driven Payment Enquiry form page is appearing with specified fields as 1. Customer Account No*: 2. Customer Type*: 3. Property Type*: 4. Customer FullName*: 5. Customer Address L1*: 6. Customer Address L2*: 7. Post Code*: 8. Telephone Number*: 9. Payment Amount*: 10. Date Payment Made*: 11. Payment Method: 12. Cheque Number: 13. Where Payment Made*: 14. Is This Part of Bulk Payment?*: 15. Total Value of Bulk Payment: 16. Action Required*: 17. Call Taken By : 18. Version No: 19. Date Created: 20. Time of Creation: 21. Contact Name: 22. Name of CA Team: 23. Business Owner:

Payement Enquiry form displayed properly Pass

The Date Created and Time of Creation format is as specified 1. Date Created : (dd-mm-yyyy) 2. Time of Creation : (hh:mm)

Date created and Time of Creation format correctly displayed

Pass

Exit, Save and Create button are visible and enabled.

Exit,save and create button are enabled and visible

Pass

The form is submitted with valid data and valid mandatory fields data.

form submitted with valid data

Pass

An error message is generated as 1. Please enter valid Customer Account Number 2. Please select Customer Type 3. Please Select Date Payment Made

Error message displayed: 1. Please Enter valid Customer Account Number 2. Please Select Customer Type 3. Please Enter Reason for Compensation

Pass

An error message is generated as "Mandatory fields can not be blank" 1. Please Enter valid Customer Account Number 2. Please Select Customer Type 3. Please Enter Customer Full Name

Error message displaye: 1. Please Enter valid Customer Account Number 2. Please Select Customer Type 3. Please Enter Customer Full Name

Pass

The button displays the Calendar.

Button displayed calender

Pass

The Date Payment Made field takes the The Date Payment Made field took the valid input from the Calendar. valid input from the Calendar.

Pass

The Customer Type drop down list is containing Commercial Domestic Not Relevant Unknown

Customer Type drop-down list displayed: Commercial Domestic Not Relevant Unknown

Pass

The Property drop down list is containing Measured Unmeasured Trade Effluent Consolidated Not Relevant Unknown The Telephone Number drop down list is containing Home Mobile Work

Property type drop-down list displayed Measured Unmeasured Trade Effluent Consolidated Not Relevant Unknown Telephone drop-down list displayed Home Mobile Work

Pass

Pass

The Payment Method drop down list is containing BACS Cash Cheque Credit or Debit Card Direct Debit Standing Order Telebank Payment Card Internet Over the Counter (OTC) at bank Postal Order Paypoint / Payzone Standing Order and Chaps The Where Payment Method drop down list is containing BACS BANK Cardlink Internet IVR Office Post Office and Postal Payment

Payment Method drop-down list dispalyed Pass BACS Cash Cheque Credit or Debit Card Direct Debit Standing Order Telebank Payment Card Internet Over the Counter (OTC) at bank Postal Order Paypoint / Payzone Standing Order and Chaps Where Payment Method drop-down list displayed: BACS BANK Cardlink Internet IVR Office Post Office and Postal Payment Pass

R4

The left navigational menu is containing - The left navigational menu contained Scheduled Work Queue Scheduled Work Queue Unscheduled Work Queue Unscheduled Work Queue Create Work Item Create Work Item

pass

The Create Work Item Tab is containing Customer Driven Building Water Charge Request Customer Driven Compensation Request Customer Driven Payment Enquiry Customer Driven Property Management Query Customer Driven SIC Code Amendment Customer Driven Telephone Complaint Non-DG Compensation Request Webform Non-DG Property Management Query Non-DG SIC Code Amendment Webform Generic Message

The Create Work Item Tab contained pass Customer Driven Building Water Charge Request Customer Driven Compensation Request Customer Driven Payment Enquiry Customer Driven Property Management Query Customer Driven SIC Code Amendment Customer Driven Telephone Complaint Non-DG Compensation Request Webform Non-DG Property Management Query Non-DG SIC Code Amendment Webform Generic Message

The Customer Driven Property Management Queryt form page is appearing with specified fields as 1. Customer Account No.* 2. Customer Type* 3. Property Type* 4. Customer FullName* 5. Customer Address L1* 6. Customer Address L2 7. Post Code* 8. Telephone Number* 9. Meter Read:(m) 10. General Comment 11. Action Required* 12. Demolished Date 13. Demolished Source* 14. Landlord Name 15. Landlord Contact Number 16. Empty From Date 17 .Date Created 18. Time of Creation 19. Call taken By 20. Version number 21. Business Owner 22. Name of CATeam

The Customer Driven Property pass Management Queryt form page appeared with specified fields as 1. Customer Account No.* 2. Customer Type* 3. Property Type* 4. Customer FullName* 5. Customer Address L1* 6. Customer Address L2 7. Post Code* 8. Telephone Number* 9. Meter Read:(m) 10. General Comment 11. Action Required* 12. Demolished Date 13. Demolished Source* 14. Landlord Name 15. Landlord Contact Number 16. Empty From Date 17 .Date Created 18. Time of Creation 19. Call taken By 20. Version number 21. Business Owner 22. Name of CATeam

Date and Time is in correct format as Date format (dd-mm-yyyy) Time format (hh:mm)

Date and Time was in correct format as Date format (dd-mm-yyyy) Time format (hh:mm)

condiyi onal pass

Save and Create button are visible and enabled.

Save and Create button were visible and enabled.

pass

The Customer Driven Property Management Queryt form page is closing properly.

The Customer Driven Property Management Queryt form page closed properly.

pass

The form is submitted with valid data.

The form submitted with valid data.

pass

The form is submitted with valid mandatory data.

The form submitted with valid mandatory pass data.

An error message is generated as Please Correct the following errors : * Please enter account number as 10 characters

An error message generated as Please Correct the following errors : * Please enter account number as 10 characters

pass

An error message is generated as Please Correct the following errors : * Please provide the Customer account No.

An error message generated as Please Correct the following errors : * Please provide the Customer account No.

pass

An error message is generated asPlease Correct the following errors : * Please enter account number as 10 characters * Please select the Customer Type

An error message generated asPlease Correct the following errors : * Please enter account number as 10 characters * Please select the Customer Type

pass

An error message is generated asPlease Correct the following errors : * Please enter account number as 10 characters * Please select the Customer Type * Please select the Property Type

An error message generated asPlease Correct the following errors : * Please enter account number as 10 characters * Please select the Customer Type * Please select the Property Type

pass

An error message is generated asPlease Correct the following errors : * Please enter account number as 10 characters * Please select the Customer Type * Please select the Property Type * Please Provide the customer full name * Please Provide the customer address L1

An error message generated asPlease Correct the following errors : * Please enter account number as 10 characters * Please select the Customer Type * Please select the Property Type * Please Provide the customer full name * Please Provide the customer address L1

pass

An error message is generated asPlease Correct the following errors : * Please enter account number as 10 characters * Please select the Customer Type * Please select the Property Type * Please Provide the customer full name * Please Provide the customer address L1 * Please Provide the customer Post code

An error message generated asPlease Correct the following errors : * Please enter account number as 10 characters * Please select the Customer Type * Please select the Property Type * Please Provide the customer full name * Please Provide the customer address L1 * Please Provide the customer Post code

pass

An error message is generated asPlease Correct the following errors : * Please enter account number as 10 characters * Please select the Customer Type * Please select the Property Type * Please Provide the customer full name * Please Provide the customer address L1 * Please Provide the customer Post code * Please Provide the Action Required

An error message generated asPlease Correct the following errors : * Please enter account number as 10 characters * Please select the Customer Type * Please select the Property Type * Please Provide the customer full name * Please Provide the customer address L1 * Please Provide the customer Post code * Please Provide the Action Required

pass

An error message is generated asPlease Correct the following errors : * Please enter account number as 10 characters * Please select the Customer Type * Please select the Property Type * Please Provide the customer full name * Please Provide the customer address L1 * Please Provide the customer Post code * Please Provide the Action Required * Please Provide the Telephone Number

An error message generated asPlease Correct the following errors : * Please enter account number as 10 characters * Please select the Customer Type * Please select the Property Type * Please Provide the customer full name * Please Provide the customer address L1 * Please Provide the customer Post code * Please Provide the Action Required * Please Provide the Telephone Number

pass

Below the button one calendar is displaying.

Below the button one calendar displayed. pass

selected date is showing inside the Demolished Date and Empty From field

selected date shown inside the Demolished Date and Empty From field

pass

The Customer Type Drop down list contains all required item as Commercial Domestic Not Relevant Unknown

The Customer Type Drop down list contained all required item as Commercial Domestic Not Relevant Unknown

pass

The Property type Drop down list contains all required item as Measured Unmeasured Trade Effluent Consolidated Not Relevant Unknown The Telephone number drop down list contains all required item as Home Mobile Work

The Property type Drop down list contained all required item as Measured Unmeasured Trade Effluent Consolidated Not Relevant Unknown The Telephone number drop down list contained all required item as Home Mobile Work

pass

pass

The Demolished Source contains all required item as - Customer - Council - Builder/Developer - Other

The Demolished Source contained all required item as - Customer - Council - Builder/Developer - Other

pass

R5

The left navigational menu is containing - The left navigational menu contained Scheduled Work Queue Scheduled Work Queue Unscheduled Work Queue Unscheduled Work Queue Create Work Item Create Work Item

pass

The Create Work Item Tab is containing Customer Driven Building Water Charge Request Customer Driven Compensation Request Customer Driven Payment Enquiry Customer Driven Property Management Query Customer Driven SIC Code Amendment Customer Driven Telephone Complaint Non-DG Compensation Request Webform Non-DG Property Management Query Non-DG SIC Code Amendment Webform Generic Message

The Create Work Item Tab contained pass Customer Driven Building Water Charge Request Customer Driven Compensation Request Customer Driven Payment Enquiry Customer Driven Property Management Query Customer Driven SIC Code Amendment Customer Driven Telephone Complaint Non-DG Compensation Request Webform Non-DG Property Management Query Non-DG SIC Code Amendment Webform Generic Message

The Customer Driven SIC Code Amendment form page is appearing with specified fields as 1. Customer Account No.* 2. Customer Type* 3. Property Type* 4. Customer FullName* 5. Customer Address L1* 6. Customer Address L2 7. Post Code* 8. Telephone Number* 9. Contact Name 10. Payment Plan Set 11. Action Required* 12.Payment Plan Type 13. Payment Plan Type* 14. SIC Code 15. Registered Nature of Business 17 .Date Created 18. Time of Creation 19. Call taken By 20. Version number 21. Business Owner 22. Name of CATeam

The Customer Driven SIC Code Amendment form page appeared with specified fields as 1. Customer Account No.* 2. Customer Type* 3. Property Type* 4. Customer FullName* 5. Customer Address L1* 6. Customer Address L2 7. Post Code* 8. Telephone Number* 9. Contact Name 10. Payment Plan Set 11. Action Required* 12.Payment Plan Type 13. Payment Plan Type* 14. SIC Code 15. Registered Nature of Business 17 .Date Created 18. Time of Creation 19. Call taken By 20. Version number 21. Business Owner 22. Name of CATeam

pass

Date and Time is in correct format as Date format (dd-mm-yyyy) Time format (hh:mm)

Date and Time was in correct format as Date format (dd-mm-yyyy) Time format (hh:mm)

pass

Create and save button are visible on the Create and save button were visible on the pass form form

The Customer Driven SIC Code Amendment form page is close properly.

The Customer Driven SIC Code Amendment form page closed properly.

pass

The form is submitted with valid data.

The form submitted with valid data.

pass

The form is submitted with valid mandatory data.

The form submitted with valid mandatory pass data.

An error message is generated as Please Correct the following errors : * Please provide the Customer account No.

An error message generated as Please Correct the following errors : * Please provide the Customer account No.

pass

An error message is generated asPlease Correct the following errors : * Please enter account number as 10 characters * Please select the Customer Type

An error message generated asPlease Correct the following errors : * Please enter account number as 10 characters * Please select the Customer Type

pass

An error message is generated asPlease Correct the following errors : * Please enter account number as 10 characters * Please select the Customer Type * Please select the Property Type

An error message generated asPlease Correct the following errors : * Please enter account number as 10 characters * Please select the Customer Type * Please select the Property Type

pass

An error message is generated asPlease Correct the following errors : * Please enter account number as 10 characters * Please select the Customer Type * Please select the Property Type * Please Provide the customer full name * Please Provide the customer address L1

An error message generated asPlease Correct the following errors : * Please enter account number as 10 characters * Please select the Customer Type * Please select the Property Type * Please Provide the customer full name * Please Provide the customer address L1

pass

An error message is generated asPlease Correct the following errors : * Please enter account number as 10 characters * Please select the Customer Type * Please select the Property Type * Please Provide the customer full name * Please Provide the customer address L1 * Please Provide the customer Post code

An error message generated asPlease Correct the following errors : * Please enter account number as 10 characters * Please select the Customer Type * Please select the Property Type * Please Provide the customer full name * Please Provide the customer address L1 * Please Provide the customer Post code

pass

An error message is generated asPlease Correct the following errors : * Please enter account number as 10 characters * Please select the Customer Type * Please select the Property Type * Please Provide the customer full name * Please Provide the customer address L1 * Please Provide the customer Post code * Please Provide the Action Required

An error message generated asPlease Correct the following errors : * Please enter account number as 10 characters * Please select the Customer Type * Please select the Property Type * Please Provide the customer full name * Please Provide the customer address L1 * Please Provide the customer Post code * Please Provide the Action Required

pass

An error message is generated as Please Correct the following errors : * Please enter account number as 10 characters

An error message generated as Please Correct the following errors : * Please enter account number as 10 characters

pass

An error message is generated as Please Correct the following errors : * Please enter account number as 10 characters

An error message generated as Please Correct the following errors : * Please enter account number as 10 characters

pass

The Customer Type Drop down list contains all required item as Commercial Domestic Not Relevant Unknown

The Customer Type Drop down list contained all required item as Commercial Domestic Not Relevant Unknown

pass

The Property type Drop down list contains all required item as Measured Unmeasured Trade Effluent Consolidated Not Relevant Unknown The Telephone number drop down list contains all required item as Home Mobile Work

The Property type Drop down list contained all required item as Measured Unmeasured Trade Effluent Consolidated Not Relevant Unknown The Telephone number drop down list contained all required item as Home Mobile Work

pass

pass

The Payment Method drop down list is containing BACS Cash Cheque Credit or Debit Card Direct Debit Standing Order Telebank Payment Card Internet Over the Counter (OTC) at bank Postal Order Paypoint / Payzone Standing Order and Chaps

The Payment Method drop down list contained BACS Cash Cheque Credit or Debit Card Direct Debit Standing Order Telebank Payment Card Internet Over the Counter (OTC) at bank Postal Order Paypoint / Payzone Standing Order and Chaps

pass

The left navigational menu is containing - The left navigational menu contained Scheduled Work Queue Scheduled Work Queue Unscheduled Work Queue Unscheduled Work Queue Create Work Item Create Work Item The Create Work Item Tab is containing Customer Driven Building Water Charge Request Customer Driven Compensation Request Customer Driven Payment Enquiry Customer Driven Property Management Query Customer Driven SIC Code Amendment Customer Driven Telephone Complaint Non-DG Compensation Request Webform Non-DG Property Management Query Non-DG SIC Code Amendment Webform Generic Message

pass

The Create Work Item Tab contained pass Customer Driven Building Water Charge Request Customer Driven Compensation Request Customer Driven Payment Enquiry Customer Driven Property Management Query Customer Driven SIC Code Amendment Customer Driven Telephone Complaint Non-DG Compensation Request Webform Non-DG Property Management Query Non-DG SIC Code Amendment Webform Generic Message

The Customer Driven Telephone Complaint form page is appearing with specified fields as 1. Customer Account No.*: 2. Customer Type*: 3. Property Type*: 4. Customer FullName*: 5. Customer Address L1*: 6. Customer Address L2: 7. Post Code*: 8. Telephone Number*: 9. Nature of Complaint*: 10. Action Required*: 11.Action Agreed*: 12. Call taken By: 13. CA Extension No.: 14. Version number: 15 . Date Created: 16. Time of Creation: 17. Contact Name: 19. Name of CA Team: 20. Authorized By Manager: 21. Business Owner: Date and Time is in correct format as Date format (dd-mm-yyyy) Time format (hh:mm)

The Customer Driven Telephone Complaint form page appeared with specified fields as 1. Customer Account No.*: 2. Customer Type*: 3. Property Type*: 4. Customer FullName*: 5. Customer Address L1*: 6. Customer Address L2: 7. Post Code*: 8. Telephone Number*: 9. Nature of Complaint*: 10. Action Required*: 11.Action Agreed*: 12. Call taken By: 13. CA Extension No.: 14. Version number: 15 . Date Created: 16. Time of Creation: 17. Contact Name: 19. Name of CA Team: 20. Authorized By Manager: 21. Business Owner: Date and Time was in correct format as Date format (dd-mm-yyyy) Time format (hh:mm)

pass

pass

Create and save button are visible on the Create and save button were visible on the pass form form

The Customer Driven Telephone Complaint form page is close properly.

The Customer Driven Telephone Complaint form page closed properly.

pass

The form is submitted with valid data.

The form submitted with valid data.

The form is submitted with valid mandatory data.

The form submitted with valid mandatory check data. what type of data combin ation should enter

An error message is generated as Please Correct the following errors : * Please enter account number as 10 characters

An error message generated as Please Correct the following errors : * Please enter account number as 10 characters

pass

An error message is generated asPlease Correct the following errors : * Please enter account number as 10 characters

An error message generated asPlease Correct the following errors : * Please enter account number as 10 characters

pass

The Customer Type Drop down list contains all required item as Commercial Domestic Not Relevant Unknown

The Customer Type Drop down list contained all required item as Commercial Domestic Not Relevant Unknown

pass

The Property type Drop down list contains all required item as Measured Unmeasured Trade Effluent Consolidated Not Relevant Unknown

The Property type Drop down list contained all required item as Measured Unmeasured Trade Effluent Consolidated Not Relevant Unknown

pass

The Telephone number drop down list contains all required item as Home Mobile Work

The Telephone number drop down list contained all required item as Home Mobile Work

pass

R7

It displays following three tabs in left navigation Scheduled Work Queue Unscheduled Work Queue Create Work Item It displays all sub tabs in appropriate order.Customer Driven Building Water Charge Request Customer Driven Compensation Request Customer Driven Payment Enquiry Customer Driven Property Management Query Customer Driven SIC Code Amendment Customer Driven Telephone Complaint Non-DG Compensation Request Webform Non-DG Property Management Query Non-DG SIC Code Amendment Webform Generic Message

It displayed following three tabs in left navigation Scheduled Work Queue Unscheduled Work Queue Create Work Item

fail

It displayed all sub tabs in appropriate order.Customer Driven Building Water Charge Request Customer Driven Compensation Request Customer Driven Payment Enquiry Customer Driven Property Management Query Customer Driven SIC Code Amendment Customer Driven Telephone Complaint Non-DG Compensation Request Webform Non-DG Property Management Query Non-DG SIC Code Amendment Webform Generic Message fail

Customer Account No Customer Type Property Type Title Customer Full Name Customer Address L1 Customer Address L2 Post Code Telephone Number Compensation Type Have you Created Payment to Account Account Credited, Has Copy Account Been Sent Authorisation Required for Payment over 50 Reason for Compensation CA Extension No Contact Name Payment Address if Different L1 Payment Address if Different L2 PostCode Telephone Number Compensation Amount Authorised by Team Manager

Customer Account No Customer Type Property Type Title Customer Full Name Customer Address L1 Customer Address L2 Post Code Telephone Number Compensation Type Have you Created Payment to Account Account Credited, Has Copy Account Been Sent Authorisation Required for Payment over 50 Reason for Compensation CA Extension No Contact Name Payment Address if Different L1 Payment Address if Different L2 PostCode Telephone Number Compensation Amount Authorised by Team Manager fail

The page takes the input informations.

buttons are not present in expected result fail

The page asks to fill the mandatory fields

buttons are not present in expected result fail

The page asks to fill the valid data in the respective fields

procedure to open the form was not specified mandatory fields are not mentioned properly button click action is not present

fail

The page asks to leave the fields blank mentioned in the requirements.

button click action is not present procedure to open the form was not specified

fail

The page asks to enter valid Customer Account No and Post code

button click action is not present procedure to open the form was not specified

fail

The page asks to enter valid Customer Full Name Customer Address L1 and Customer Address L2

button click action is not present procedure to open the form was not specified

fail

The page asks to enter valid Telephone Number

button click action is not present procedure to open the form was not specified

fail

The page asks to enter valid Telephone Number and Customer Account no

button click action is not present procedure to open the form was not specified

fail

The page asks to enter valid Telephone Number and compensation amount

button click action is not present procedure to open the form was not specified

fail

The page asks to enter valid Customer Account no

button click action is not present procedure to open the form was not specified

fail

The page asks to enter valid Customer Full Name

button click action is not present procedure to open the form was not specified

fail

The page asks to enter valid Customer Address L1

button click action is not present procedure to open the form was not specified

fail

The page asks to enter valid Customer Address L2

The page asks to enter valid Post Code

The page cannot accept the information regarding Account Credited

The page asks to leave the Authorization Filed blank.

button click action is not present procedure to open the form was not specified

The page asks to enter valid information regarding Reason for Compensation

button click action is not present procedure to open the form was not specified FAIL

The page asks to leave the CA Extension No blank

button click action is not present procedure to open the form was not specified FAIL

The page Asks to enter the valid Contact Name

The page Asks to enter the correct Compensation Amount

The page Asks to leave the field Authorised by Team Manager blank

The page asks to enter the valid data for Post Code And Contact Name

It creates a report and datas stores in the database It shows the main menu It displays following three tabs in left navigation Scheduled Work Queue Unscheduled Work Queue Create Work Item R8 button s are not present in expect ed buttons are not present in expected result result

It displays all sub tabs in appropriate order.Customer Driven Building Water Charge Request Customer Driven Compensation Request Customer Driven Payment Enquiry Customer Driven Property Management Query Customer Driven SIC Code Amendment Customer Driven Telephone Complaint Non-DG Compensation Request Webform Non-DG Property Management Query Non-DG SIC Code Amendment Webform Generic Message Customer Account No Customer Type Property Type Title Customer Full Name Customer Address L1 Customer Address L2 Post Code Telephone Number Meter Read General Comment Contact Name Demolished Date Demolished Source Landlord Name Landlord Contact Number Empty From Date

button s are not present in expect ed buttons are not present in expected result result

button s are not present in expect ed buttons are not present in expected result result

The page takes the input informations.

button s are not present in expect ed buttons are not present in expected result result

The page asks to fill the mandatory fileds.

button s are not present in expect ed buttons are not present in expected result result

The page asks to fill the valid data in the respective fields

button s are not present in expect ed buttons are not present in expected result result

The page asks to leave the fields Meter Read General Comment Landlord Name Landlord Contact Number Empty From Date blank.

button s are not present in expect ed buttons are not present in expected result result

The page asks to enter the valid Customer Account No

button s are not present in expect ed buttons are not present in expected result result

The page asks to enter the valid Customer Full Name

button s are not present in expect ed buttons are not present in expected result result

The page asks to enter the valid Customer Address L1.

button s are not present in expect ed buttons are not present in expected result result

The page asks to enter the valid Customer Address L2

button s are not present in expect ed buttons are not present in expected result result

The page asks to enter the valid Post Code

button s are not present in expect ed buttons are not present in expected result result

The page asks to enter the valid Telephone Number

button s are not present in expect ed buttons are not present in expected result result

The page asks to enter the valid Action Required.

button s are not present in expect ed buttons are not present in expected result result

The page asks to enter the validContact Name.

button s are not present in expect ed buttons are not present in expected result result

The page asks to enter the valid Demolished Source.

button s are not present in expect ed buttons are not present in expected result result

The page asks to enter the valid Meter Read.

button s are not present in expect ed buttons are not present in expected result result

The page asks to leave the field General Comment blank.

button s are not present in expect ed buttons are not present in expected result result

The page asks to leave the field Landlord Name blank.

button s are not present in expect ed buttons are not present in expected result result

The page asks to leave the field Landlord Contact Name blank.

button s are not present in expect ed buttons are not present in expected result result

The page asks to leave the field Landlord Contact Name blank.

button s are not present in expect ed buttons are not present in expected result result

The page asks to leave the field Landlord Contact Name and Empty From Date blank.

button s are not present in expect ed buttons are not present in expected result result

The page asks to enter the valid Customer Account No and Customer Address L1.

button s are not present in expect ed buttons are not present in expected result result

The page asks to enter the valid Post Code and Telephone Number.

It creates a report and datas stores in the database

It shows the main menu

button s are not present in expect ed buttons are not present in expected result result button s are not present in expect ed buttons are not present in expected result result button s are not present in expect ed buttons are not present in expected result result R9

It displays following three tabs in left navigation Scheduled Work Queue Unscheduled Work Queue Create Work Item

button s are not present in expect ed buttons are not present in expected result result

It displays all sub tabs in appropriate order.Customer Driven Building Water Charge Request Customer Driven Compensation Request Customer Driven Payment Enquiry Customer Driven Property Management Query Customer Driven SIC Code Amendment Customer Driven Telephone Complaint Non-DG Compensation Request Webform Non-DG Property Management Query Non-DG SIC Code Amendment Webform Generic Message Customer Account No Customer Type Property Type Title Customer Full Name Customer Address L1 Customer Address L2 Post Code Telephone Number Action Required Contact Name Payement Plan Set Payment Plan Type SIC Code Registered nature of Bussiness

button s are not present in expect ed buttons are not present in expected result result

button s are not present in expect ed buttons are not present in expected result result

The page takes all the datas provided in the fields.

button s are not present in expect ed buttons are not present in expected result result

The page asks to fill the mandatory fields.

button s are not present in expect ed buttons are not present in expected result result

The page asks to leave the SIC code blank.

button s are not present in expect ed buttons are not present in expected result result

The page asks to enter the valid data for Customer Account No.

button s are not present in expect ed buttons are not present in expected result result

The page asks to enter the valid data for Customer Full Name.

button s are not present in expect ed buttons are not present in expected result result

The page asks to enter the valid data for Customer Address L1.

button s are not present in expect ed buttons are not present in expected result result

The page asks to enter the valid data for Customer Address L2.

button s are not present in expect ed buttons are not present in expected result result

The page asks to enter the valid data for Post Code.

button s are not present in expect ed buttons are not present in expected result result

The page asks to enter the valid data for Telephone Number.

button s are not present in expect ed buttons are not present in expected result result

The page asks to enter the valid data for Action Required.

button s are not present in expect ed buttons are not present in expected result result

The page asks to enter the valid data for Contact Name.

button s are not present in expect ed buttons are not present in expected result result

The page asks to enter the valid data for Payment Plan Type.

button s are not present in expect ed buttons are not present in expected result result

The page asks to enter the valid data for Customer Account No and Post Code.

button s are not present in expect ed buttons are not present in expected result result

The page asks to enter the valid data for Registered Nature of Bussiness

It creates a report and datas stores in the database

It shows the main menu

button s are not present in expect ed buttons are not present in expected result result button s are not present in expect ed buttons are not present in expected result result button s are not present in expect ed buttons are not present in expected result result R10

The Team Manager Welcome page displays into 4 parts: - Top Pane - Left Navigation Menu - The Main Body - Bottom Pane
The Left Navigation pane displays following menus: + Reports + Maintain Schedule + Maintain User + Scheduled Work Queue (#) + Scheduled Work Queue My Team (#) + Unscheduled Work Queue My Team(#) + Create Work Item

The Team Manager Welcome page pass displayed into 4 parts: - Top Pane - Left Navigation Menu - The Main Body - Bottom Pane The Left Navigation pane displayed pass following menus: + Reports + Maintain Schedule + Maintain User + Scheduled Work Queue (#) + Scheduled Work Queue My Team (#) + Unscheduled Work Queue My Team(#) + Create Work Item

Reports menu displays following sub menus: - Reports - CycleTime - by Work Item by Week - by Work Item by Month - DG6 Regulatory Report - by All DG6 Work Items - Daily Outstanding and Backlog Report - by All Work Items - by All Teams - by All End Users - Forecasting - by Work Item - by Promised Actions - KOI Report - by Work Item by Month - On Target - by Team - Productivity - by End User - by Team - by Work Item - Utilisation - by End User - by Team - Volumetric - by Team by All Work Items - by Team by Summary Type

Reports menu displayed following sub menus: - Reports - CycleTime - by Work Item by Week - by Work Item by Month - DG6 Regulatory Report - by All DG6 Work Items - Daily Outstanding and Backlog Report - by All Work Items - by All Teams - by All End Users - Forecasting - by Work Item - by Promised Actions - KOI Report - by Work Item by Month - On Target - by Team - Productivity - by End User - by Team - by Work Item - Utilisation - by End User - by Team - Volumetric - by Team by All Work Items

pass

The other menus displays following sub menus: - Maintain Schedule - MMB - View Team Calendar + View/Update User Calendar - Utility - View Team Calendar + View/Update User Calendar - Maintain User - Update User - Scheduled Work Queue (#) - By Status - By Team - Scheduled Work Queue My Team (#) - By Status - By Owner - Unscheduled Work Queue My Team (#) - By Status - By Owner - Create Work Item - Customer Driven Building Water Charge Request - Customer Driven Compensation Request - Customer Driven Payment Enquiry - Customer Driven Property Management Query - Customer Driven SIC Code Amendment - Customer Driven Telephone Complaint The Team Manager 'Reports Screen' diplays in 4 parts: - Top Pane - Left Navigation Menu - The Main Body - Bottom Pane

The other menus displays following sub menus: pass - Maintain Schedule - MMB - View Team Calendar + View/Update User Calendar - Utility - View Team Calendar + View/Update User Calendar - Maintain User - Update User - Scheduled Work Queue (#) - By Status - By Team - Scheduled Work Queue My Team (#) - By Status - By Owner - Unscheduled Work Queue My Team (#) - By Status - By Owner - Create Work Item - Customer Driven Building Water Charge Request - Customer Driven Compensation Request - Customer Driven Payment Enquiry - Customer Driven Property Management Query - Customer Driven SIC Code Amendment - Customer Driven Telephone Complaint - Non-DG Compensation Request Webform - Non-DG Property Management Query - Non-DG SIC Code Amendment Webform

The Reports menu displays following sub menus: - Reports - Cycle Time - by Work Item by Week - by Work Item by Month + DG6 Regulatory Report + Daily Outstanding and Backlog Report + Forecasting + KOI Report + On Target + Productivity + Utilisation + Volumetric

The Team Manager Welcome page pass displayed into 4 parts: - Top Pane - Left Navigation Menu - The Main Body - Bottom Pane The Reports menu displayed following sub Pass menus: - Reports - Cycle Time - by Work Item by Week - by Work Item by Month + DG6 Regulatory Report + Daily Outstanding and Backlog Report + Forecasting + KOI Report + On Target + Productivity + Utilisation + Volumetric

The screen for Cycle Time Report By Work Item By Week displays following: - an input box for Start Week followed by a Calendar drop down control - an input box for End Week followed by a Calendar drop down control - a fieldset for Report For which includes 2 radio buttons(to choose one from All Work Items and One Work Item) and a drop down menu for Work Item Name - a command button for Generate Online Report - a command button for Generate Printable Report

The screen for Cycle Time Report By Work Pass Item By Week displayed following: - an input box for Start Week followed by a Calendar drop down control - an input box for End Week followed by a Calendar drop down control - a fieldset for Report For which includes 2 radio buttons(to choose one from All Work Items and One Work Item) and a drop down menu for Work Item Name - a command button for Generate Online Report - a command button for Generate Printable Report

Work Item Name drop down menu is dectivated/disabled.

Work Item Name drop down menu dectivated.

Pass

Work Item Name drop down menu is activated/enabled.

Work Item Name drop down menu enabled.

Pass

Work Item Name drop down menu displays 45 items in the list: Customer Driven - Breakdown of Account < 12 Months Customer Driven - Breakdown of Account > 12 Months Customer Driven - Breakdown of Account-Debt Customer Driven - Building Water Charge Request Customer Driven - Compensation Requestor Customer Driven - Copy Accounts Customer Driven - Email Correspondence 1 Customer Driven - Email Correspondence 2 Customer Driven - Extracare Registration Customer Driven - Fax Correspondence 1 Customer Driven - Fax Correspondence 2 Customer Driven - Free Meter Option Customer Driven - Paper-based Form Correspondence 1 Customer Driven - Paper-based Form Correspondence 2 Customer Driven - Payment Enquiry Customer Driven - Property Management Query Customer Driven - Refund Query Form

Work Item Name drop down menu Pass displayed 45 items in the list: Customer Driven - Breakdown of Account < 12 Months Customer Driven - Breakdown of Account > 12 Months Customer Driven - Breakdown of AccountDebt Customer Driven - Building Water Charge Request Customer Driven - Compensation Requestor Customer Driven - Copy Accounts Customer Driven - Email Correspondence 1 Customer Driven - Email Correspondence 2 Customer Driven - Extracare Registration Customer Driven - Fax Correspondence 1 Customer Driven - Fax Correspondence 2 Customer Driven - Free Meter Option Customer Driven - Paper-based Form Correspondence 1 Customer Driven - Paper-based Form Correspondence 2 Customer Driven - Payment Enquiry Customer Driven - Property Management Query Customer Driven - Refund Query Form Customer Driven - Scanned Paper
The screen for Cycle Time Report By pass Work Item By Month displayed following: - an input box for Start Week followed by a Calendar drop down control - an input box for End Week followed by a Calendar drop down control - a fieldset for Report For which includes 2 option buttons(to choose one from All Work Items and One Work Item) and a drop down menu for Work Item Name - a command button for Generate Online Report - a command button for Generate Printable Report

The screen for Cycle Time Report By Work Item By Month displays following: - an input box for Start Week followed by a Calendar drop down control - an input box for End Week followed by a Calendar drop down control - a fieldset for Report For which includes 2 option buttons(to choose one from All Work Items and One Work Item) and a drop down menu for Work Item Name - a command button for Generate Online Report - a command button for Generate Printable Report

Work Item Name drop down menu is dectivated/disabled.

Work Item Name drop down menu is dectivated/disabled.

pass

Work Item Name drop down menu is activated/enabled.

Work Item Name drop down menu is activated/enabled.

pass

Work Item Name drop down menu displays 45 items in the list: Customer Driven - Breakdown of Account < 12 Months Customer Driven - Breakdown of Account > 12 Months Customer Driven - Breakdown of Account-Debt Customer Driven - Building Water Charge Request Customer Driven - Compensation Requestor Customer Driven - Copy Accounts Customer Driven - Email Correspondence 1 Customer Driven - Email Correspondence 2 Customer Driven - Extracare Registration Customer Driven - Fax Correspondence 1 Customer Driven - Fax Correspondence 2 Customer Driven - Free Meter Option Customer Driven - Paper-based Form Correspondence 1 Customer Driven - Paper-based Form Correspondence 2 Customer Driven - Payment Enquiry Customer Driven - Property Management Query Customer Driven - Refund Query Form

Work Item Name drop down menu pass displayed 45 items in the list: Customer Driven - Breakdown of Account < 12 Months Customer Driven - Breakdown of Account > 12 Months Customer Driven - Breakdown of AccountDebt Customer Driven - Building Water Charge Request Customer Driven - Compensation Requestor Customer Driven - Copy Accounts Customer Driven - Email Correspondence 1 Customer Driven - Email Correspondence 2 Customer Driven - Extracare Registration Customer Driven - Fax Correspondence 1 Customer Driven - Fax Correspondence 2 Customer Driven - Free Meter Option Customer Driven - Paper-based Form Correspondence 1 Customer Driven - Paper-based Form Correspondence 2 Customer Driven - Payment Enquiry Customer Driven - Property Management Query Customer Driven - Refund Query Form Customer Driven - Scanned Paper Correspondence 1 Customer Driven - Scanned Paper

R12

The page is divided into Four parts and displays 1.The top pane, 2.Left navigational menu, 3.The main body and 4.The bottom pane. Its open the page with the "Reports" menu in the Left navigational menu

The page is divided into Four parts and displayed 1.The top pane, 2.Left navigational menu, 3.The main body and 4.The bottom pane. It opened the page with the "Reports" menu in the Left navigational menu

pass

pass

The Report displayed sub-menu items. The Report displayed sub-menu items. + Cycle Time + Cycle Time + DG6 Regulatory Report + DG6 Regulatory Report +Daily Outstanding and Backlog Report +Daily Outstanding and Backlog Report + Forecasting + Forecasting + KOI Report + KOI Report + On Target + On Target + Productivity + Productivity + Utilization + Utilization + Volumetric + Volumetric

pass

"Daily Outstanding and Backlog Report" "Daily Outstanding and Backlog Report" is is a sub-menu of "Report" Tab. a sub-menu of "Report" Tab.

pass

The Daily Outstanding and Backlog Report displayed sub-menu items. - by All Work Items - by All Teams - by All End Users Screen is displayed 1.Having heading "Daily Outstanding and Backlog Report by All Teams" 2.Drop down list for team selection 3.Sub heading as "Current Date and Time for which the report will be generated". 4.Date and time in the format dd-monyyyy hh:mm respectively The Team drop down list in the present screen contains the following valid values : a. All Teams b.Admin c.MMB d. Payment Processing e. Utility

The Daily Outstanding and Backlog Report pass displayed sub-menu items. - by All Work Items - by All Teams - by All End Users Screen is displayed pass 1.Having heading "Daily Outstanding and Backlog Report by All Teams" 2.Drop down list for team selection 3.Sub heading as "Current Date and Time for which the report will be generated". 4.Date and time in the format dd-mon-yyyy hh:mm respectively 5.After Date and Time two buttons are The Team drop down list in the present pass screen contains the following valid values : a. All Teams b.Admin c.MMB d. Payment Processing e. Utility

"Generate Online Report"and "Generate "Generate Online Report"and "Generate pass Printable Report" buttons are visible Printable Report" buttons were visible and and enabled in the present screen. enabled in the present screen.

R13 The page is divided into Four parts and displays 1.The top pane, 2.Left navigational menu, 3.The main body and 4.The bottom pane. The left navigational menu consists of the following menus: + Reports + Maintain Schedule + Maintain User + Scheduled Work Queue (#) + Unscheduled Work Queue (#) + Scheduled Work Queue My Team (#) + Create Work Item The left navigational menu displats the following menus: + Reports + Maintain Schedule - Maintain User - Update User + Scheduled Work Queue (#) + Unscheduled Work Queue (#) + Scheduled Work Queue My Team (#) + Create Work Item The page is divided into Four parts and displayed 1.The top pane, 2.Left navigational menu, 3.The main body and 4.The bottom pane. The left navigational menu consists of the following menus: + Reports + Maintain Schedule + Maintain User + Scheduled Work Queue (#) + Unscheduled Work Queue (#) + Scheduled Work Queue My Team (#) + Create Work Item The left navigational menu displayed the following menus: + Reports + Maintain Schedule - Maintain User - Update User + Scheduled Work Queue (#) + Unscheduled Work Queue (#) + Scheduled Work Queue My Team (#) + Create Work Item pass

pass

pass

Screen is displayed having a. Heading Maintain user - Update User b. Radio button for choosing update type with the text update user c.Fields to give user information which includes 1. Drop down list for team 2. Drop down list for name 3. Drop down list for role 4.Radio button for selecting primary role type with texts push and pull 5. Radio button for selecting Status with the texts active and inactive d. User skillsets are displayed with client, skill set type, skill set name and P/S as a table with add selected and remove selected buttons e. Buttons for Save and Update, Cancel and Restore and Cancel and Go Back Button f. Maintain User Audit Trail table with the following contents, 1.Update Made by 2.Update Type 3.Date & Time of Update 4.Update details Update Type radio button is disabled and Update User text is grayed out.

Screen is displayed having pass a. Heading Maintain user - Update User b. Radio button for choosing update type with the text update user c.Fields to give user information which includes 1. Drop down list for team 2. Drop down list for name 3. Drop down list for role 4.Radio button for selecting primary role type with texts push and pull 5. Radio button for selecting Status with the texts active and inactive d. User skillsets are displayed with client, skill set type, skill set name and P/S as a table with add selected and remove selected buttons e. Buttons for Save and Update, Cancel and Restore and Cancel and Go Back Button f. Maintain User Audit Trail table with the following contents, 1.Update Made by 2.Update Type 3.Date & Time of Update 4.Update details Update Type radio button is disabled and Update User text is grayed out. pass

Primary Role Type and Status radio buttons are disabled

Primary Role Type and Status radio buttons are disabled

pass

Add Selected and Remove Selected buttons are present but disabled.

Add Selected and Remove Selected buttons are present but disabled.

pass

Save and Update, Cancel and Restore(disabled) and Cancel and Go Back buttons are visible.

Save and Update, Cancel and pass Restore(disabled) and Cancel and Go Back buttons are visible.

User Audit Trail table is displayed below with the following columns: - Update Made by - Update Type - Date & Time of Update - Update Details The valid values in the present screen for the following drop down lists: a.Teams: 1. Admin 2. MMB 3. Payment Processing 4. Utility b. Client: 1. WMA Client c. Skillset Type: 1. Pull 2. Push d. P/S: 1. P 2. S

User Audit Trail table is displayed below with the following columns: - Update Made by - Update Type - Date & Time of Update - Update Details The valid values in the present screen for the following drop down lists: a.Teams: 1. Admin 2. MMB 3. Payment Processing 4. Utility b. Client: 1. WMA Client c. Skillset Type: 1. Pull 2. Push d. P/S: 1. P 2. S

pass

pass